JP5235485B2 - Point management system and point management method - Google Patents

Description

  The present invention relates to a point management device that manages, for each service user, service point information about a service point given to a service user in accordance with the use of a service providing site disclosed on the network, and the point management It is configured in such a state that secure information can be exchanged between the point management device and the point processing device in cooperation with a point processing device that performs processing related to service points managed by the device. Point management system and a point management method applied to the point management system.

  In recent years, in various other stores and companies such as shopping sites operated on the Internet, credit card companies, banks and consumer electronics mass retailers, for example, it is appropriated for the cost of purchasing products or exchanged directly with products Many point services have been introduced that return points that can be used according to the user's purpose to the user according to the purchase price of the product.

  In addition, the point service described above allows users to manage points earned from various sites and stores, etc., and services that allow users to view the points earned at the current time, There is also a point management site that provides a service for notifying a deadline, a service for searching a route for exchanging points earned from one store to another store, and a service for exchanging points ( For example, refer nonpatent literature 1).

  For example, when a credit card company and an airline are not in a point exchange alliance, a point management service is used to search for a route for using airline points (so-called miles) for points earned using a credit card. Suppose that there was a case received from a user.

  At this time, the point management service uses, for example, a credit card company → a certain store → an airline as a route in which points acquired using a credit card can be exchanged for airline points (so-called miles). It is possible to search the route to be exchanged and provide it to the user.

“Point exploration club”, [online], [Search April 15, 2008], Internet <http://www.poitan.net/>

  However, the above-described conventional techniques have problems that are inconvenient for users, difficult to effectively use points, and have security concerns.

  When a user who uses a point management site as described above registers a site that wants to use the point service for the point management site, after logging in to the point management site only for the first time, There is a problem that it is not convenient for the user because it is necessary to log in and the user has to log in many times each time the point management site is used.

  That is, as shown in FIG. 19, even if a large number of points are earned at a plurality of shopping sites (for example, service providing site A) used by the user, the points are effectively used between the sites. There is a problem that it is difficult for the user to effectively use the points because the user himself has to investigate the law.

  Furthermore, as shown in FIG. 20, when the service is managed on the point management site and the service for browsing all the managed points at once is used, the user acquires each point Since it is necessary to input the login ID and password for the site to the point management site, the result is that information that the user wants to avoid disclosure is provided to the point management site, and security for users who use the point management site. There was a problem that there was anxiety above.

  Accordingly, the present invention has been made to solve the above-described problems of the prior art, and provides a point management system and a point management method that allow a user to use service points safely and effectively. For the purpose.

  In order to solve the above-described problems and achieve the object, the present invention uses service point information about service points given to service users in accordance with the use of a service providing site disclosed on the network. Secure information between the point management device and the point processing device by linking the point management device managed for each person and the point processing device that performs processing related to the service point managed by the point management device. Point management system configured to be capable of executing exchanges of the service, wherein the point management device uses a service when receiving a service point information acquisition request from a linked point processing device. From the service point information managed for each user It includes point information return means for acquiring service point information of a target service user and returning it to a linked point processing device, and the point processing device requests the service user to collectively browse service point information Point acquisition request transmitting means for transmitting a service point information acquisition request for the service user who is the transmission source of the batch browsing request to each of the linked point management devices, and the point acquisition request In response to the acquisition request transmitted by the transmission means, point information storage means for storing service point information returned from each linked point management device for each service user, and transmitted by the point acquisition request transmission means In response to the obtained acquisition request, each linked point management device Characterized in that the service point information returned with a, and point information providing means for providing the service user, which is the transmission source of the bulk browsing request from.

  The present invention also provides a point management device that manages, for each service user, service point information for a service point given to a service user in accordance with the use of a service providing site disclosed on the network, In a state where it is possible to execute secure information exchange between the point management device and the point processing device in cooperation with the point processing device that performs processing related to the service point managed by the point management device. A point management method applied to a configured point management system, wherein the point management device manages each service user when receiving an acquisition request for the service point information from a linked point processing device Of the acquisition request from the service point information A point information return step of acquiring service point information of a service user and returning the service point information to a linked point processing device, wherein the point processing device receives a batch browsing request for service point information from the service user A point acquisition request transmission step for transmitting a service point information acquisition request for the service user who is the transmission source of the batch browsing request to each of the linked point management devices, and the point acquisition request transmission step In response to the acquisition request transmitted by the step, a point information storage step of storing service point information returned from each linked point management device in a storage unit for each service user, and the point acquisition request transmission step In response to the acquired acquisition request, It characterized in that it includes a point information providing step of providing the service user to the service point information returned from each point management device which is the source of the bulk browsing request that the.

  According to the present invention, it is possible for a user to use points safely and effectively.

  Hereinafter, an embodiment for carrying out a point management system and a point management method according to the present invention will be described in detail with reference to the accompanying drawings. In the following, Example 1 will be described as an embodiment of the point management system according to the present invention, and then another example will be described as another embodiment for carrying out the present invention.

  In the following first embodiment, after explaining the preconditions for implementing the point management system according to the first embodiment, the outline, configuration, processing, and implementation image of the point management system will be described in order, and finally the first embodiment The effect of will be described.

[Prerequisites]
First, using FIG. 1 to FIG. 5, processing after inter-site cooperation and site-related cooperation, which are prerequisites for implementing the point management system according to the first embodiment, will be briefly described. 1 to 5 are diagrams for explaining preconditions for implementing the point management system according to the first embodiment.

  The user links the shopping site server 10 that publishes the service providing site A on the network and the information management site servers 20A and 20B that manage the personal information of the user by using the site cooperation technology, and provides the service on the network. The point management site server 30 that publishes the site B and the information management site servers 20A and 20B are linked by site linkage technology.

  The reason why the sites are linked by the site-linking technology is to ensure that information exchanged between the sites is distributed safely.

  With reference to FIG. 1 and FIG. 2, the flow until the inter-site cooperation is completed will be briefly described. The user transmits an inter-site cooperation request to the shopping site server 10 and the point management site server 30 (see (1) in FIG. 1 and (1) in FIG. 2).

  When receiving the inter-site cooperation request from the user, the shopping site server 10 and the point management site server 30 respectively transmit the inter-site cooperation request to the information management site servers 20A and 20B (see (2) in FIG. 2). ).

  When the information management site servers 20A and 20B receive the inter-site cooperation request from the shopping site server 10 and the point management site server 30, after confirming the user (ID: 07ab) (see (3) in FIG. 2), An encryption key used for exchanging information about the user is registered for each site (see (4) in FIG. 2).

  After registering the encryption key, the information management site servers 20A and 20B make a response to the cooperation request to the shopping site server 10 and the point management site server 30 and give the encryption key by this response (for example, “ 1a2s3d4f ”,“ 4z5x6c ”,“ 7q8w9e ”) (see (5) in FIG. 2).

  The shopping site server 10 and the point management site server 30 register the encryption key given from the information management site server 20A or 20B (see (6) in FIG. 2), and end the cooperation between the sites ((( 2) and (7) of FIG. 2).

  In addition, between the shopping site server 10 and the information management site server 20A or 20B, and between the information management site server 20A or 20B and the point management site server 30, the inter-site cooperation destination Exchange information with.

  That is, the shopping site server 10, the information management site server 20A or 20B, and the point management site server 30 each manage an encryption key in association with information (for example, device ID) identified by each server.

  An example of using the encryption key will be described. For example, when there is a request for user information from the shopping site server 10, the information management site server 20 </ b> A uses the encryption key corresponding to the ID of the shopping site server 10. The user information to be requested is encrypted and transmitted to the shopping site server 10.

  When the shopping site server 10 receives the encrypted user information from the information management site server 20A, the shopping site server 10 decrypts it using the encryption key corresponding to the ID of the information management site server 20A and uses the user information. In this manner, information exchange with the inter-site cooperation destination is executed. The method of using the encryption key is common throughout the embodiments described below, and thus the description thereof is omitted in the following embodiments.

  Hereinafter, the exchange between the shopping site server 10 and the information management site server 20A after completion of the inter-site cooperation will be specifically described with reference to FIG. 3 and FIG.

  For example, when a user logs in to the shopping site server 10 and transmits a purchase request for a product (see (1) in FIG. 3 and (1) in FIG. 4), the shopping site server 10 receives the purchase request source of the product. A personal information acquisition request for the user (ID: 07ab) is transmitted to the information management site server 20A linked by inter-site cooperation (see (2) in FIG. 3 and (2) in FIG. 4).

  The information management site server 20A requests the personal information management DB to confirm the contents of the personal information related to the user (ID: 07ab) (see (3) in FIG. 3 and (3) in FIG. 4).

  The personal information management DB checks the content of the personal information related to the user of (ID: 07ab) (see (4) in FIG. 4), and stores the checked personal information (for example, including the use of point service) on the information management site The information management site server 20A provides personal information to the shopping site server 10 (see (4) in FIG. 3 and (6) in FIG. 4).

  The shopping site server 10 processes the product purchase request from the user while referring to the personal information provided from the information management site server 20A (see (5) in FIG. 3), for example, point information associated with the product purchase. Is requested to the information management site server 20A (see (6) in FIG. 3 and (7) in FIG. 4).

  The information management site server 20A requests the point management device to update the point information regarding the user of (ID: 07ab) (see (8) in FIG. 4), and the point management device updates the point information (see FIG. 4). 3 (7) and FIG. 4 (9)), the end of updating the point information is notified to the information management site server 20A (see (10) of FIG. 4).

  The information management site server 20A notifies the end of updating point information to the shopping site server 10 (see (8) in FIG. 3 and (11) in FIG. 4), and the shopping site server 10 uses the end of the product purchase process. (See (9) in FIG. 3 and (12) in FIG. 4).

  As described above, the point information of the user of the shopping site server 10 is updated between the information management site server 20A and the shopping site server 10 that are linked between the sites.

  For example, as shown in FIG. 5, the shopping site server 10 can use the point service while referring to the user information (credit card information) of the user who requests the product purchase (see (1) in FIG. 5). (See (2) in FIG. 5). Then, the shopping site server 10 updates the point information managed by the information management site server 20A with the purchase of the product by the user (see (3) in FIG. 5).

[Outline of Point Management System (Example 1)]
The outline of the point management system according to the first embodiment will be described with reference to FIG. FIG. 6 is a diagram for explaining the outline of the point management system according to the first embodiment.

  The point management system according to the first embodiment is summarized as processing point information related to a user's service points. The point management system according to the first embodiment centralizes and manages the service points of each user who has been transferred between linked devices, and is useful for exchanging service points together with information on the managed service points. The main feature is in providing information to users.

  As shown in FIG. 6, the point management system according to the first embodiment uses point information about service points given to a user (07ab) in accordance with the use of a service providing site disclosed on the network. The information management site servers 20A and 20B are linked with the information management site servers 20A and 20B managed for each person and the point management site server 30 that performs processing related to the point information managed by the information management site servers 20A and 20B. And the point management site server 30 are configured in such a state that secure information can be exchanged using the encryption key registered in each at the time of cooperation.

  Then, as shown in FIG. 6, when the point management site server 30 receives a point batch browsing request for browsing all acquired service points from the logged-in user (see (1) in FIG. 6), In the case of the first login, a questionnaire is requested from the user, and an answer to the questionnaire is registered in the user questionnaire DB (see (2) in FIG. 6).

  Next, the point management site server 30 transmits point information acquisition requests for the user (ID: 07ab user) who is the transmission source of the point batch browsing request to the information management site servers 20A and 20B, respectively ( (See (3) -1 and (3) -2 in FIG. 6).

  When the information management site server 20A receives the point information acquisition request from the point management site server 30, the information management site server 20A requests the point management device to check the point information regarding the user (ID: 07ab) that is the target of the acquisition request. .

  The point management device confirms the point information about the user (ID: 07ab) that is the target of the acquisition request (see (4) -1 in FIG. 6), and the point information obtained as the confirmation result is the information management site server. Return to 20A.

  The information management site server 20A provides the point information acquired from the point management device to the point aggregation device (see (5) -1 in FIG. 6). Similar processing is also executed in the information management site server 20B (see (4) -2 and (5) -2 in FIG. 6).

  The point management site server 30 aggregates and manages the point information about the user (ID: 07ab) provided from the information management site servers 20A and 20B (see (6) in FIG. 6).

  The point management site server 30 also provides a point exchangeable site (for example, an exchange point between service points) for each point information about the user (ID: 07ab) provided from the information management site servers 20A and 20B. The point exchange search device is requested to search for information on each site providing various services to the user (see (7) in FIG. 6).

  The point exchange search device searches for information on sites where points can be exchanged and generates one-point advice for effective use of points for effective use of service points based on user questionnaire responses registered in the user questionnaire DB. Return to the point management site server 30. The point exchangeable site information includes the exchange conditions for the number of points when exchanging between service points.

  The point management site server 30 includes point information about the user (ID: 07ab) provided from the information management site servers 20A and 20B, point exchange site information acquired from the point exchange search device, and effective use of points. One-point advice is provided to the user who is the transmission source of the point batch browsing request as a point batch browsing service (see (8) in FIG. 6).

  As described above, the point management system according to the first embodiment centralizes and manages the service points of each user transferred between the linked apparatuses, and exchanges service points together with information on the managed service points. Since the user is provided with useful information, it is possible for the user to use the points safely and effectively.

[Configuration of point management system]
Next, the configuration of the point management system according to the first embodiment will be described. As shown in FIG. 7, the point management system according to the first embodiment includes information management site servers 20A and 20B that manage personal information of users, and a point management site server 30 that publishes a service providing site B on the network. Are configured in a state in which secure information can be exchanged via a network.

  Although not shown in FIG. 7, the information management site servers 20A and 20B and the shopping site server 10 that publishes the service providing site A on the network are similarly linked by site-related technology.

  As shown in FIG. 7, the information management site server 20A (and 20B) is a server that manages personal information of each user for receiving service provision from the shopping site server 10 or the like. Put the management device under control.

  In the following, only the processing units necessary for implementing the information management site servers 20A and 20B according to the first embodiment will be described.

  The personal information management DB is a database for managing attribute information used for receiving service provision from the shopping site server 10 or the like for each user. For example, as shown in FIG. “Start date”, “end date”, “start time”, “end time”, “designated day of the week” and the like are managed in association with information such as credit card No., presence / absence of point service, and mail address.

  The point management device is a device that manages, for each user, information on service points given according to the use of services from the shopping site server 10 or the like. For example, as shown in FIG. For each shopping site name, “use date”, “use time”, “product name”, “price”, “payment method”, “number of points”, “expiration date”, and “alert notification destination address” Manage etc.

  Here, the “expiration date” indicates the time limit during which the service point can be used, and the “alert notification address” refers to the user who owns the service point when the service point is about to expire On the other hand, the destination of the notification regarding the expiration date is shown.

  As described above, the information management site server 20A (and 20B) uses the encryption key (for example, “4z5x6c” or “7q8w9e”) registered at the time of inter-site cooperation in response to a request from the point management site server 30. It is used to safely provide information on service points managed by the point management device.

  Specifically, for example, when the information management site server 20A receives the point information acquisition request from the point management site server 30, the information management site server 20A asks the point management device about the user (ID: 07ab) that is the target of the acquisition request. Request point information confirmation.

  The point management device confirms the point information about the user who is the target of the acquisition request (for example, the user with ID: 07ab), and returns the confirmation result to the information management site server 20A.

  The information management site server 20A provides the point information acquired from the point management device to the point management site server 30. Similar processing is also executed in the information management site server 20B.

  As shown in FIG. 7, the point management site server 30 is a server that publishes a service providing site B that provides a service for managing service points on the network, and includes a user questionnaire DB, a point aggregation device, and a point exchange search device. Is under control.

  In the following description, only the processing units necessary for implementing the point management site server 30 according to the first embodiment will be described in the same manner as the information management site servers 20A and 20B described above.

  In the user questionnaire DB, a questionnaire response to a questionnaire acquired from a user is registered at the first login from a user who is a transmission source of a point batch browsing request for browsing all acquired service points.

  The point aggregating apparatus is an apparatus that aggregates and manages point information related to service points received from the information management site servers 20A and 20B for each user, and points information about the user who is the transmission source of the point batch browsing request. Is provided to the point exchange search device.

  When the point exchange search device acquires the point information about the user who is the transmission source of the point batch browsing request from the point aggregation device, for example, the point exchange provided in advance using the site name associated with each point information as a search key With reference to the management DB, a point exchangeable site (for example, each site providing various services to the user) that can be exchanged between service points is searched.

  Further, the point exchange search device acquires a questionnaire response of the user who is the transmission source of the point batch browsing request from the user questionnaire DB. Next, the point exchange search device refers to the prepared one-point advice screen display DB, and generates a point effective use one-point advice for effectively using service points based on the questionnaire responses acquired from the user questionnaire DB. To do.

  The point exchange management DB manages information on points that can be exchanged between service points (including information such as the number of points exchange conditions), and the one-point advice screen display DB contains users. Information for generating point effective use one-point advice useful for effective use of service points is managed based on questionnaire responses indicating hobbies and preferences.

  The point exchange search device notifies the point management site server 30 of the information on the point exchangeable site and the point effective utilization one point advice as a search result.

  Then, the point management site server 30 includes the point information about the user (ID: 07ab) that is the transmission source of the point batch browsing request, the point exchangeable site information acquired from the point exchange search device, and the point effective utilization one. Provide point advice to the user who sent the point batch browsing request.

[Processing by Point Management System (Example 1)]
Subsequently, processing performed by the point management system according to the first embodiment will be described with reference to FIGS. 8 and 9. 8 and 9 are diagrams illustrating a flow of processing by the point management system according to the first embodiment.

  As shown in the figure, when the point batch browsing request transmitted from the user is received (see (1) in FIG. 8), the point management site server 30 sends the user questionnaire to the user questionnaire DB. It is requested to confirm whether or not the answer has been registered (see (2) in FIG. 8).

  The user questionnaire DB confirms whether or not the questionnaire response has been registered for the user who is the target of the confirmation request (see (3) in FIG. 8), and returns the confirmation result to the point management site server 30 ( (See (4) in FIG. 8).

  When the point management site server 30 receives the confirmation result that the questionnaire answer is not registered from the user questionnaire DB, the point management site server 30 requests the user to answer the questionnaire and accepts the input of the questionnaire answer from the user. It registers in the user questionnaire DB and notifies the user that the registration of the questionnaire is completed (see (5) in FIG. 8).

  After registering the questionnaire response or when a confirmation result indicating that the questionnaire response has already been registered is received from the user questionnaire DB, the point management site server 30 determines the user who is the transmission source of the point batch browsing request. Point information acquisition requests are transmitted to the information management site servers 20A and 20B, respectively (see (6) -1 and (6) -2 in FIG. 8).

  Each of the information management site servers 20A and 20B, upon receiving the point information acquisition request from the point management site server 30, requests the point management device to check the point information about the user who is the target of the acquisition request ( (See (7) -1 and (7) -2 in FIG. 8).

  Each point management device confirms the point information about the user (ID: 07ab) that is the target of the acquisition request (see (8) -1 and (8) -2 in FIG. 8) and obtains it as a confirmation result. The obtained point information is returned to the corresponding information management site server 20A or 20B (see (9) -1 and (9) -2 in FIG. 8).

  Each of the information management site servers 20A and 20b provides point information acquired from the point management device to the point aggregation device (see (10) -1 and (10) -2 in FIG. 8).

  The point aggregation device aggregates and manages the point information received from the information management site servers 20A and 20B (see (11) in FIG. 9). The point aggregation device provides the point exchange search device with point information about the user who is the transmission source of the point batch browsing request (see (12) in FIG. 9).

  The point exchange search device acquires point information about the user (ID: 07ab) provided from the information management site servers 20A and 20B from the point aggregation device (see (13) in FIG. 9).

  The point exchange search device requests a questionnaire response about the user who is the transmission source of the point batch browsing request from the user questionnaire DB (see (14) in FIG. 9). The user questionnaire DB searches the requested questionnaire responses of the user (see (15) in FIG. 9), and provides the searched questionnaire responses to the point exchange search device (see (16) in FIG. 9).

  For each piece of point information acquired from the point aggregating device, the point exchange search device searches for a point exchangeable site that can be exchanged between service points using, for example, a site name associated with each point information as a search key ( (See (17) in FIG. 9).

  In addition, the point exchange search device acquires a questionnaire response of the user who is the transmission source of the point batch browsing request from the user questionnaire DB, and refers to the prepared one-point advice screen display DB based on the acquired questionnaire response. Generate point effective use one point advice for effective use of service points.

  The point exchange search device notifies the point management site server 30 of the point exchange site information and the point effective use one point advice as a search result (see (18) in FIG. 9).

  The point management site server 30 can browse the point exchangeable site information acquired from the point exchange search device in association with the point information about the user (ID: 07ab) that is the transmission source of the point batch browsing request. The point batch browsing service and the point effective use one-point advice that are in a proper state are provided to the user who is the transmission source of the point batch browsing request (see (19) in FIG. 9).

[Implementation image of point management system (Example 1)]
An implementation image of the point management system according to the first embodiment will be described with reference to FIGS. 10 to 14 are diagrams for explaining an implementation image of the point management system according to the first embodiment.

  As described above, the point aggregating apparatus aggregates and manages point information regarding service points provided from the information management site servers 20A and 20B for each user.

  For example, as shown in FIG. 11, the point aggregation device associates the shopping site name (for example, ~ clothes store, ~ card, etc.) with point information related to service points given to the user ( For example, the management is performed for each user ID: 07ab).

  Further, as described above, when the point exchange search device acquires point information about the user who is the transmission source of the point batch browsing request from the point aggregation device, for example, it searches for the site name associated with each point information. By referring to a point exchange management DB provided in advance as a key, information on points exchangeable sites that can be exchanged between service points is searched.

  For example, in the point exchange management DB, as shown in FIG. 10, exchangeable site names (for example, a bookstore, a travel agency, etc.) are associated with shopping site names (for example, a clothes store or a card). ) And exchangeable points (for example, “500 for a clothing store is 500 to 1000” indicating that it can be exchanged with 1000 for a bookstore) are managed. Yes.

  As an implementation image, for example, as shown in FIG. 10, the point exchange search device refers to the point exchange management DB using “˜clothes store” as a search key, ”And“ ~ Travel Agent ”.

  In addition, as described above, the point exchange search device obtains a questionnaire response of the user who is the transmission source of the point batch browsing request from the user questionnaire DB, and then refers to the prepared one-point advice screen display DB and uses it. Based on the questionnaire response acquired from the user questionnaire DB, the point effective utilization one point advice for effectively utilizing the service point is generated.

  For example, when requesting a response to a questionnaire from the point management site server 30 to the user who is the transmission source of the point batch browsing request, for example, a questionnaire response request screen as shown in FIG. 12 is transmitted to the user. Is done. Answer items such as hobbies and family structures are displayed on the questionnaire request screen.

  For example, in the one-point advice screen display DB, as shown in FIG. 13, the family structure (for example, “for example,“ Point information is valid for the advice information (for example, “A hot spring inn where you can stay alone” or “~ Brain training”) and the composition of the screen display text that inserts the advice information. It is managed as information used to create one-point advice.

  As an implementation image, for example, in the point exchange search device, the questionnaire response of the user who is the transmission source of the point batch browsing request acquired from the user questionnaire DB is checked, and “domestic travel” is checked in the hobby item. When “Living alone” is checked for the item of the family structure, the one-point advice screen display DB corresponding to the hobby “domestic travel” and the family composition “living alone” is referred to based on this questionnaire answer, Extract "hot spring inn where one person can stay" as advice information and insert it into the associated screen display sentence to create one-point advice for effective use of points.

  Further, as described above, the point management site server 30 associates the point information about the user (ID: 07ab) that is the transmission source of the point batch browsing request with the point exchangeable site acquired from the point exchange search device. Point browsing service that makes the information available for browsing, and point effective utilization one-point advice to the user who is the sender of the point batch browsing request.

  As an implementation image, for example, as shown in FIG. 14, the point management site server 30 has points such as “500 points” for “˜clothes store” and “620 points” for “˜card”. The information is provided as a batch browsing service to the user who is the sender of the point batch browsing request.

  Furthermore, as shown in the figure, for example, when exchanging points of "~ clothes shop" and "~ travel agency" for each shopping site in each point information provided to the user. Points to the point exchange site (detailed information) indicating that it is possible to exchange 500 points for "~ clothes shop" with 1000 points for "~ travel agency", and browse points in a batch Provide to the user who sent the request.

  In addition, when providing a collective browsing service, as shown in the figure, the point collective point-of-view advice that indicates that “1000” points can be used at “~ travel agency” Provide to the user who sent the request.

[Effects of Example 1]
As described above, according to the first embodiment, since the point management site server 30 and the information management site servers 20A and 20B are linked, points are given to the user who requests the point batch browsing service. There is no need to input a login ID or password for each acquired site, and security concerns of users who use the point batch browsing service can be resolved.

  In addition, according to the first embodiment, when providing the point collective browsing service to the user, the point effective utilization one-point advice for effectively utilizing the service point is provided together. It is not necessary for the user himself / herself to find out how to effectively use the points in the service, and the service points can be used effectively by the user.

  In this way, according to the first embodiment, it is possible to allow a user to use service points safely and effectively.

  In the following second embodiment, a process when an exchange request between service points is received from a user in the above-described first embodiment will be described with reference to FIGS. 15 to 18. 15 to 18 are diagrams for explaining processing of the point management system according to the second embodiment.

  As shown in FIG. 15, an exchange request between service points is transmitted from the user to the point management site server 30 (see (1) in FIG. 15 and (1) in FIG. 16).

  For example, as shown in FIG. 17, the user selects “˜clothes store” on the collective browsing service screen (see FIG. 14) provided from the point management site server 30 and details of “˜clothes store”. By browsing the information and depressing an execution button for exchanging 500 points of “˜clothes store” and 1000 points of “˜travel agent”, an exchange request between service points is made to the point management site server 30. Send to.

  When the point management site server 30 receives the exchange request between the service points from the user, the point management site server 30 is instructed in the exchange request for the service point information of the user who is the source of the exchange request (for example, the user of ID: 07ab). An update request is transmitted to the point aggregation device so that the update is performed according to the number of exchange points (see (2) in FIG. 16).

  When receiving the update request from the point management site server 30, the point aggregation device updates the service point information of the user who is the source of the exchange request (for example, the user with ID: 07ab) ((2) in FIG. 15). And (3) in FIG. 16), the point management site server 30 is notified of the end of updating the point information (see (4) in FIG. 16).

  When the point management site server 30 receives the update end notification from the point aggregation device, the point management site server 30 transmits a point information update request to the information management site servers 20A and 20B that manage the updated service points (FIG. 15). (Refer to (3) and (5) -1 and (5) -2 in FIG. 16).

  When each of the information management site servers 20A and 20B receives the point information update request from the point management site server 30, the point information about the user (ID: 07ab) that is the target of the update request to the point management device. (See (6) -1 and (6) -2 in FIG. 16).

  Each point management device updates the point information about the user (ID: 07ab) that is the target of the update request ((4) in FIG. 15, (7) -1 and (7) -2 in FIG. 16). ) And notify the information management site servers 20A and 20B (see (8) -1 and (8) -2 in FIG. 16).

  When the information management site servers 20A and 20B respectively receive the point information update end notification from the point management device, they transmit the point information update end notification to the point management site server 30 (FIG. 15 (5), FIG. 15). 16 (9) -1 and (9) -2).

  When the point management site server 30 receives the update end notification from the information management site servers 20A and 20B, for example, as shown in FIG. 18, the exchange of the point information in the updated state and the point information has been completed normally A message to that effect is transmitted to the user (see (6) in FIG. 15 and (10) in FIG. 16).

  The information management site servers 20A and 20B transmit point information update completion notification to the point management site server 30, and then notify the linked shopping site 10 of information related to point exchange (FIG. 16). (Refer to (11)).

  As described above, the point management system according to the second embodiment updates the number of points subject to the exchange request according to the instruction from the user in response to the exchange request between the service points from the user. It is possible to maintain real-time characteristics in the point information that is centrally managed for each person.

  The embodiment of the point management system according to the present invention has been described so far, but the present invention may be implemented in various different forms other than the above-described embodiments. Therefore, in the following, another embodiment of the point management system according to the present invention will be described.

(1) System Configuration, etc. Each component of the point management system according to the first embodiment shown in FIG. 6 is functionally conceptual and does not necessarily need to be physically configured as illustrated. That is, the point management site server 30 is not limited to the case where the point management site server 30, the user questionnaire DB, the point aggregation device, and the point exchange search device are distributed and arranged. In addition, each processing function of the point exchange search device is integrated and provided.

  Similarly, the information management site server 20A (or 20B), the personal information management DB, and the point management apparatus are not limited to being distributed and the information management site server 20A (or 20B) The specific form of distribution / integration of each device, such as integrating each processing function of the point management device, is not limited to the one shown in the figure, and all or part of it, various loads and usage statuses, etc. Depending on the situation, it can be configured to be functionally or physically distributed and integrated in arbitrary units.

  Furthermore, each processing function (for example, refer to FIG. 8, FIG. 9, FIG. 16, etc.) performed by each device appearing in the above-described embodiments such as the point management site server 30 and the information management site server 20A (or 20B). All or any part thereof can be realized by a CPU and a program that is analyzed and executed by the CPU, or can be realized as hardware by wired logic.

(2) Point management method The following point management method is realized by the point management system described in the above embodiment.

  That is, a point management device (for example, an information management site server) that manages, for each service user, service point information about a service point given to a service user in accordance with use of a service providing site disclosed on the network And a point processing device (for example, corresponding to a point management site server) that performs processing related to a service point managed by the point management device in cooperation with the point management device and the point processing device. Point management method applied to a point management system configured in a state where secure exchange of information can be performed between the point management device and the point management device Use service when receiving an acquisition request A point information return step for acquiring service point information of the service user to be acquired from the service point information managed for each acquisition and returning it to the linked point processing device (for example, (( 6) to (10), etc.), the point processing device, when receiving a collective browsing request for service point information from the service user, provides a service point for the service user who is the transmission source of the collective browsing request A point acquisition request transmission step for transmitting an information acquisition request to each linked point management device (see, for example, (1) and (6) in FIG. 8), and the acquisition transmitted by the point acquisition request transmission step In response to the request, the service point information returned from each linked point management device is used by the service user. In response to the point information storage step stored in the storage unit (for example, see (11) in FIG. 9) and the acquisition request transmitted by the point acquisition request transmission step, each point management device that is linked returns A point management method including a point information providing step of providing the service point information to the service user who is the transmission source of the batch browsing request (see, for example, (18) in FIG. 9).

  In addition, the point processing device (for example, corresponding to the point management site server) is a point related to a service providing site that can be exchanged between service points when receiving a batch browsing request for service point information from a service user. Point exchangeable site search step for searching point exchangeable site information for each service point information of a service user who is a transmission source of the collective browsing request with reference to a storage unit storing exchangeable site information (for example, The point information providing step includes the point exchange searched by the point exchangeable site search step together with each service point information returned from each linked point management device. Service that is the sender of the batch browsing request Provided to the user (e.g., see, etc. (19) in FIG. 9) point management method is realized.

  In addition, when a service point batch browsing request is received from a service user, a predetermined questionnaire is transmitted to the service user who is the transmission source of the batch browsing request, and a response result to the predetermined questionnaire is acquired. Questionnaire response result storage step stored in the storage unit (see, for example, (5) in FIG. 8), and the service that is the transmission source of the batch browsing request among the response results stored in the storage unit by the questionnaire response result storage step Based on the user's answer result, referring to the storage unit storing the service content information related to the service content provided from each service providing site according to the service point, it is the sender of the batch browsing request Advice information creation step for creating advice information for service users to browse when using service points And the point information providing step is created by the advice information creating step in addition to the exchangeable site information searched by the pointable site searching step. A point management method for providing advice information to a service user who is a transmission source of a batch browsing request (for example, see (19) in FIG. 9) is realized.

  Also, the point processing device (for example, corresponding to the point management site server), when receiving an exchange request between service points from the service user, includes the service point information stored in the storage unit by the point information storage step. Service point information update step for updating the service point information of the service user who is the source of the exchange request according to the number of exchange points instructed in the exchange request (for example, (1) to (4) in FIG. 16) An update request transmission step of transmitting an update request instruction for the service point information to each point management device that manages the service point information updated by the service point information update step (for example, (5 in FIG. 16). ) To (6), etc.) It is.

  As described above, the point management system and the point management method according to the present invention are useful when processing point information related to a user's service points, and in particular, use of service points safely and effectively for the user. Suitable for making.

It is a figure for demonstrating the precondition for implementing the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the precondition for implementing the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the precondition for implementing the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the precondition for implementing the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the precondition for implementing the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the outline | summary of the point management system which concerns on Example 1. FIG. 1 is a diagram illustrating a configuration of a point management system according to Embodiment 1. FIG. It is a figure which shows the flow of a process by the point management system which concerns on Example 1. FIG. It is a figure which shows the flow of a process by the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the implementation image of the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the implementation image of the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the implementation image of the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the implementation image of the point management system which concerns on Example 1. FIG. It is a figure for demonstrating the implementation image of the point management system which concerns on Example 1. FIG. FIG. 10 is a diagram for explaining processing of the point management system according to the second embodiment. FIG. 10 is a diagram for explaining processing of the point management system according to the second embodiment. FIG. 10 is a diagram for explaining processing of the point management system according to the second embodiment. FIG. 10 is a diagram for explaining processing of the point management system according to the second embodiment. It is a figure for demonstrating the problem of a prior art. It is a figure for demonstrating the problem of a prior art.

Explanation of symbols

10 Shopping site server 20A, 20B Information management site server 30 Point management site server

Claims (2)

A point management device that manages service point information for service points given to service users for each service user in accordance with the use of a service providing site disclosed on the network, and is managed by the point management device. Point management system configured to be able to execute secure exchange of information between the point management device and the point processing device in cooperation with a point processing device that performs processing related to a service point Because
The point management device is:
Based on the processing request by the service user, the first communication performed between the own device and a public server that publishes the service providing site, and the first communication performed between the own device and the point processing device. With respect to the communication of 2, the first encryption key and the second encryption key are set, respectively, and the cooperation means for linking the respective devices,
The point information encrypted by the public server using the first encryption key is decrypted using the first encryption key, and the decrypted point information is associated with the user in a predetermined storage unit. Storage means for storing;
When the service point information acquisition request is received from the point processing device linked by the linkage means, the service of the service user subject to the acquisition request from the service point information managed for each service user Point information return means for acquiring point information from the predetermined storage unit, encrypting the acquired service point information with the second encryption key, and returning the point information to the point processing device;
The point processing device includes:
Accepting means for accepting a login for the user to collectively view all service point information for each user stored in the predetermined storage unit;
When receiving a service point information collective browsing request from a service user whose login has been accepted by the accepting unit, the service point information acquisition request for the service user who is the transmission source of the collective browse request is sent A point acquisition request transmission means for transmitting to each point management device linked by the linkage means after encryption using the second encryption key;
In response to the acquisition request transmitted by the point acquisition request transmitting means, all service point information returned from each linked point management device and decrypted using the second encryption key is used as a service. Point information storage means for storing each person,
Point exchange related information storage means for storing, for each service providing site, point exchangeable site information related to a service providing site capable of exchanging between the service points;
With reference to the point exchangeable site information stored in the point exchange related information storage means, the point exchangeable site information is searched for each service point information of the service user who is the transmission source of the batch browsing request. Point exchangeable site search means to
Service content information storage means for storing, for each service providing site, service content information related to the service content provided according to the service point;
When a service point batch browsing request is received from the service user, a predetermined questionnaire including questions regarding family structure and hobbies is transmitted to the service user who is the transmission source of the batch browsing request, and the predetermined questionnaire is transmitted. Questionnaire response result acquisition means for acquiring response results for
Questionnaire response result storage means for storing, for each service user, a response result to the questionnaire acquired by the questionnaire response result acquisition means;
Of the response results stored by the questionnaire response result storage unit, the service content information storage unit manages the response result for the service user who is the transmission source of the batch browsing request. Advice information creating means for referencing service content information and creating advice information for allowing a service user who is a transmission source of the batch browsing request to browse when using service points;
In response to the acquisition request transmitted by the point acquisition request transmission means, all service point information returned from each linked point management device, and the point exchange searched by the point exchangeable site search means Point information providing means for providing possible site information and the advice information created by the advice information creating means to a service user who is a transmission source of the batch browsing request;
A point management system characterized by comprising: A point management device that manages service point information for service points given to service users for each service user in accordance with the use of a service providing site disclosed on the network, and is managed by the point management device. Point management system configured to be able to execute secure exchange of information between the point management device and the point processing device in cooperation with a point processing device that performs processing related to a service point A point management method applied to
The point management device is:
Based on the processing request by the service user, the first communication performed between the own device and a public server that publishes the service providing site, and the first communication performed between the own device and the point processing device. With respect to the communication of 2, by setting a first encryption key and a second encryption key, respectively, a cooperation step for coordinating each device,
The point information encrypted by the public server using the first encryption key is decrypted by using the first encryption key, and the decrypted point information is associated with the user in the first storage unit. A storage step to store in
When the service point information acquisition request is received from the point processing device linked in the linkage step, the service user service that is the target of the acquisition request from the service point information managed for each service user A point information return step of acquiring point information from the first storage unit, encrypting the acquired service point information with the second encryption key, and returning the point information to the point processing device;
The point processing device includes:
An accepting step for accepting a login for the user to collectively view all service point information for each user stored in the first storage unit;
A predetermined questionnaire including questions regarding family structure and hobbies to the service user who is the transmission source of the collective browsing request when a collective browse request for service point information is received from the service user whose login has been accepted in the accepting step A questionnaire response result storing step for acquiring a response result for the predetermined questionnaire and storing it in the storage unit;
All service point information acquisition requests for the service user who is the transmission source of the batch browsing request are encrypted using the second encryption key, and then transmitted to each point management device linked in the linkage step. A point acquisition request sending step,
In response to the acquisition request transmitted in the point acquisition request transmission step, all service point information returned from each linked point management apparatus is decrypted using the second encryption key, and decrypted. A point information storing step for storing all service point information for each service user in the second storage unit;
For each service point information of the service user who is the transmission source of the batch browsing request, with reference to a storage unit storing point exchangeable site information related to a service providing site that can exchange between the service points , A point exchangeable site search step for searching the point exchangeable site information;
Provided from each service providing site according to the service point based on the answer result of the service user who is the transmission source of the batch browsing request among the answer results stored in the storage unit by the questionnaire answer result storing step An advice for creating advice information for referring to a storage unit storing service content information related to the service content to be transmitted, when the service user who is the transmission source of the collective browsing request uses the service point An information creation step;
In response to the acquisition request transmitted in the point acquisition request transmission step, all service point information returned from each linked point management device and the point exchange searched in the point exchangeable site search step Point information providing step of providing service site information and the advice information created by the advice information creating step to a service user who is a transmission source of the batch browsing request;
A point management method characterized by comprising

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