JP5334209B2 - IP telephone system and telephone setting method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an IP telephone system capable of performing suitable setting change guide corresponding to the presence/absence of a display part of a telephone. <P>SOLUTION: The IP telephone system is equipped with a main device 100 and a telephone 300. The main device is provided with: a storage part 140 for storing display information of the setting change guide of the telephone, voice information of the setting change guide of the telephone, setting information of the telephone, and presence/absence information of a display part 330 of the telephone; a determination part 132 for determining the presence/absence of the display part of the telephone; and a setting part 133 for outputting the display information to the telephone when the display part of the telephone is determined as present in the result of the determination part and for outputting the voice information to the telephone when the display part of the telephone is determined as absent in the result of the determination part, when the setting change selection information is inputted from the telephone, and for changing the setting of the telephone based on an operation input of the setting change of the telephone. <P>COPYRIGHT: (C)2012,JPO&amp;INPIT

Description

  The present invention relates to an IP (Internet Protocol) telephone system and a telephone setting method.

  When changing the setting of the telephone configuring the IP telephone system, it is common to connect a PC (Personal Computer) to the main device (router) and change the setting of the telephone using the PC. However, there is a problem that the setting of the telephone cannot be changed when the user does not have the PC or cannot connect the PC to the IP network.

  Therefore, in the technique disclosed in Patent Document 1, voice guidance for changing the telephone setting is stored in the main apparatus, and the main apparatus transmits the voice guidance to the telephone when changing the telephone setting. Then, the setter changes the settings along the voice guidance that flows from the telephone. Thereby, the setting change of the said telephone can be performed from the telephone connected to the main apparatus.

Japanese Patent Laid-Open No. 10-200584

  Recent telephones often include a display unit. However, since the technique disclosed in Patent Document 1 has only a function of changing settings according to voice guidance, even if the telephone has a display unit, the setting of the telephone can be changed using the display unit. Can not.

  An object of the present invention is to provide an IP telephone system and a telephone setting method that solve the above-described problems.

  An IP telephone system according to the present invention includes: a main device connected to an IP network; and a telephone connected to the main device and capable of outputting setting change selection information to the main device. A storage unit for storing first display information of the telephone setting change guide, first voice information of the telephone setting change guide, setting information of the telephone, and presence / absence information of the display unit of the telephone; When the determination unit for determining presence / absence of the display unit of the telephone and setting change selection information is input from the telephone, the determination result of the determination unit is the determination result of the presence of the display unit of the telephone. 1 display information is output to the telephone, and when the determination result is that the display unit of the telephone is absent, the first voice information is output to the telephone, and the telephone is set based on an operation input for changing the setting of the telephone. Set Comprising further a setting unit that, the.

  A telephone setting method according to the present invention is a telephone setting method used in an IP telephone system including a main device connected to an IP network and a telephone connected to the main device, wherein the main device When the setting change selection information is input from the telephone, the presence / absence of the display unit of the telephone is determined, and when the determination result of the determination unit is the determination result that the display unit of the telephone is present, the setting of the telephone The change guide display information is output to the telephone, and if the result of the determination is that the display unit of the telephone is not present, the voice information of the telephone setting change guide is output to the telephone and used as an operation input for changing the telephone setting. Based on this, the setting of the telephone is changed.

  ADVANTAGE OF THE INVENTION According to this invention, the IP telephone system and the telephone setting method which can perform suitable setting change guidance corresponding to the presence or absence of the display part of a telephone to the said telephone can be provided.

It is the schematic which shows the IP telephone system of the 1st Embodiment of this invention. 1 is a configuration block diagram showing an IP telephone system according to a first embodiment of the present invention. It is a figure which shows a mode that the audio | voice guidance with a telephone flows. It is a flowchart figure which shows the flow of the setting method of the telephone set of the 1st Embodiment of this invention. It is a flowchart which shows the flow of voice guidance. It is a block diagram which shows the telephone in the button telephone system of the 1st Embodiment of this invention.

  An IP telephone system and a telephone setting method according to an embodiment of the present invention will be described. However, the present invention is not limited to the following embodiment. In addition, for clarity of explanation, the following description and drawings are simplified as appropriate.

<First Embodiment>
As shown in FIGS. 1 and 2, the IP telephone system of the present embodiment includes a main apparatus 100, a HUB 200, and a plurality of telephones 300 (n, n + 1, n + 2,..., Where n is 1 or more. ), A DHCP (Dynamic Host Configuration Protocol) server 400 is provided. In the present embodiment, the telephone set 300 is wired to the main apparatus 100 via the HUB 200, but the telephone set 300 may be wirelessly connected to the main apparatus 100 without using the HUB 200. Incidentally, as HUB200, general HUB can be used and since it is not an essential composition of the present invention, explanation is omitted.

  As shown in FIG. 2, the main apparatus 100 includes a first extension interface unit 110, an outside line interface unit 120, a control unit 130, a storage unit 140, and the like. A plurality of telephones 300 are connected to the first extension interface unit 110 via the HUB 200. An IP network (IP network) 500 that is a public line is connected to the external line interface unit 120.

  The control unit 130 operates based on a program stored in the storage unit 140, for example. The control unit 130 includes a function processing unit 131, a determination unit 132, a setting unit 133, and the like. The function processing unit 131 provides functions of a general IP telephone system, such as operation control of each telephone and control of the IP network 500. For example, the function processing unit 131 receives communication information input from the IP network 500 via the external line interface unit 120 via the first extension interface unit 110 based on the IP address of the receiving telephone destination included in the communication information. To the specified telephone. In addition, the function processing unit 131 receives communication information input from a predetermined telephone through the first extension interface unit 110 based on the IP address of the transmission destination included in the communication information. Output to an appropriate router.

  Setting change selection information is input from the telephone 300 to the function processing unit 131. That is, when the setting person operates the operation unit 350 of the telephone 300 to change the setting of the predetermined telephone 300, the setting change selection information is output from the telephone 300 to the function processing unit 131 of the main apparatus 100. Based on the IP address of the transmission destination included in the setting change selection information, the function processing unit 131 identifies the telephone 300 that has made the setting change request, and a request for changing the setting of the telephone 300 is made along with this identification result. Information indicating this is output to the determination unit 132.

  The determination unit 132 determines the presence or absence of the display unit 330 of the telephone 300 that has requested the setting change. That is, the determination unit 132 receives the identification result of the telephone set 300 that has requested the setting change and information indicating that the setting change request for the telephone set 300 has been made from the function processing unit 131. The determination unit 132 reads the presence / absence information of the display unit 330 for each of the plurality of telephones 300 stored in the storage unit 140 and determines the presence / absence of the display unit 330 of the telephone 300 that has requested the setting change. The determination unit 132 outputs information indicating that a setting change request for the telephone 300 has been made to the setting unit 133 together with the determination result.

  The setting unit 133 outputs a setting change guide to the telephone set 300 that has requested the setting change based on the determination result input from the determination unit 132 and information indicating that the setting change request for the telephone set 300 has been made. To do. That is, the setting unit 133 stores the setting change stored in the storage unit 140 when the determination result input from the determination unit 132 is a determination result indicating that the display unit 330 of the telephone 300 that has requested the setting change is present. Information on the guidance (for example, text data) is output to the telephone 300 that has requested the setting change. On the other hand, the setting unit 133 stores the setting change stored in the storage unit 140 when the determination result input from the determination unit 132 is a determination result indicating that the display unit 330 of the telephone 300 that requested the setting change is absent. As shown in FIGS. 3A and 3B, guidance voice information (voice guidance data) is output to the telephone 300 that has requested the setting change. The setting person operates the operation unit 350 according to the setting change guide displayed on the display unit 330 of the telephone 300 or the setting change guide flowing from the handset 380 or the speaker 360 included in the telephone 300, for example, the IP of the telephone 300 Change settings such as address, codec type, and network configuration. The telephone 300 outputs the changed setting information to the setting unit 133 when the setter operates the operation unit 350. The setting unit 133 stores the changed setting information in the storage unit 140 as new setting information.

  The storage unit 140 is a program for controlling the main device 100, display information for setting change guidance for the telephone 300 (first display information), voice information for setting change guidance for the telephone 300 (first voice information), The setting information, the presence / absence information of the display unit 330 for each telephone 300 connected to the main apparatus 100, and the like are stored.

Using the IP telephone system configured as described above, the telephone setting method according to the present embodiment is performed according to the flow shown in FIG.
First, in order to request a setting change of a predetermined telephone 300, the setter operates the operation unit 350 of the telephone 300 to select (input) a setting change command to be described later. Thereby, the telephone 300 outputs the setting change selection information to the function processing unit 131 of the main apparatus 100 (S1).

  Based on the IP address of the transmission destination included in the setting change selection information, the function processing unit 131 identifies the telephone 300 that has made the setting change request, and a request for changing the setting of the telephone 300 is made along with this identification result. Information indicating this is output to the determination unit 132 (S2).

  The determination unit 132 reads the presence / absence information of the display unit 330 for each of the plurality of telephones 300 stored in the storage unit 140 and makes a setting change request based on the specific result input from the function processing unit 131. The presence / absence of the display unit 330 of the telephone 300 is determined (S3). The determination unit 132 outputs information indicating that a setting change request for the telephone 300 has been made to the setting unit 133 together with the determination result.

  When the determination result input from the determination unit 132 is a determination result indicating that the display unit 330 of the telephone 300 that has requested the setting change is present, the setting unit 133 stores the setting change guidance stored in the storage unit 140. The display information is output to the telephone set 300 that requested the setting change (S4).

  On the other hand, the setting unit 133 stores the setting change stored in the storage unit 140 when the determination result input from the determination unit 132 is a determination result indicating that the display unit 330 of the telephone 300 that requested the setting change is absent. The voice information of the guidance is output to the telephone set 300 that requested the setting change (S5).

  The setting person operates the operation unit 350 according to the setting change guide displayed on the display unit 330 of the telephone 300 or the setting change guide flowing from the handset 380 or the speaker 360 included in the telephone 300, for example, setting of the telephone 300 Is changed (S6, S7).

  Here, the procedure for the setting person to change the setting of the telephone 300 according to the voice guidance will be described with reference to FIG. When the setting person operates the operation unit 350 of the telephone 300 to select a setting change command, the main apparatus 100 outputs voice information of setting change guidance to the telephone 300, and the telephone 300 outputs voice guidance (S701). .

  As voice guidance, first, setting change items of the telephone 300 flow, and the setter selects one item from the setting change items (S702). As voice guidance, for example, “please press the number 1 to change the IP address, and press the number 2 to change the type of codec used” flows. The setting person presses 1 of the operation unit 350 when changing the IP address of the telephone 300, and presses 2 of the operation unit 350 when changing the type of codec used. When the setter presses 1 on the operation unit 350, the telephone 300 outputs information indicating that the IP address setting change has been selected to the setting unit 133 of the main apparatus 100. On the other hand, when the setter presses 2 on the operation unit 350, the telephone 300 outputs information indicating that the setting change of the type of codec used has been selected to the setting unit 133 of the main apparatus 100.

  As described above, when the setting person presses 1 or 2 of the operation unit 350, the setting unit 133 of the main apparatus 100 reads out the voice information of the new setting change guide from the storage unit 140, and outputs the voice information to the telephone 300. Outputs voice guidance. As voice guidance, for example, “please press # if you want to change or * if you do n’t want to change” will flow.

  When the setter presses # on the operation unit 350, the telephone set 300 outputs confirmation information for selecting the setting change of the IP address or the setting change of the type of codec used to the setting unit 133 of the main apparatus 100 (S703, S704). ). The setting unit 133 of the main apparatus 100 reads out the new setting change guidance voice information from the storage unit 140 and outputs it to the telephone 300, and the telephone 300 outputs voice guidance that prompts the user to input the setting change information. As voice guidance, for example, “Enter IP address” is played. The setter operates the operation unit 350 to input an IP address (S705). The telephone 300 stores the setting change information input in this way in the storage unit 140 via the setting unit 133 of the main device 100.

  Or, as voice guidance, for example, “Please enter the type of codec to be used” flows. The setter operates the operation unit 350 to input the type of codec used (S706). The telephone 300 stores the setting change information input in this way in the storage unit 140 via the setting unit 133 of the main device 100.

  On the other hand, when the setting person presses * on the operation unit 350, the telephone 300 displays information indicating that the IP address setting change or the codec type setting change has been rejected as the setting unit of the main apparatus 100. It outputs to 133 (S703, S704). Thereby, the voice guidance on the telephone 300 is finished.

  Next, when the setter completes the input of the IP address or the type of codec used, the main apparatus 100 changes the setting from the storage unit 140 in order to make the setter check whether the input setting change information is correct. Information is read and output to the telephone 300. The telephone 300 outputs setting change information by voice guidance. As the voice guidance, for example, “The input IP address is 192. *. *. *. If it is correct, press #, and if correct, please press *.” The setter presses # on the operation unit 350 when the input IP address is correct, and presses * to correct it (S707).

  Or, as the voice guidance, for example, “the type of codec used is G.723. If it is correct, press #, and if correct, press *”. If the input codec type is correct, the setter presses # on the operation unit 350, and presses * to correct it (S708).

When the setter presses # on operation unit 350, telephone 300 outputs information indicating that the changed IP address or the type of codec used is correct to setting unit 133 of main apparatus 100. Thereby, the changed setting information is confirmed as new setting information in the storage unit 140 (S709, S710), and the voice guidance on the telephone 300 is ended (S711). Thus, the setting change work of the telephone 300 is completed.
On the other hand, when the setter presses *, the process returns to S703 or S704 again, and prompts the setter's input from the telephone 300 by voice guidance.

  When displaying the setting change content on the display unit 330 of the telephone 300, the content of the voice guidance is changed to the display content, and the setting change guidance of the telephone 300 is performed in substantially the same manner.

  In the IP telephone system and the telephone setting method of the present embodiment, when the telephone 300 that has requested the setting change has the display unit 330, a setting change guide is displayed on the display unit 330, and the telephone 300 displays the display unit 330. If not, a setting change guide is output from the handset 380 or the speaker 360. Therefore, the IP telephone system and the telephone setting method of the present embodiment can provide appropriate setting change guidance corresponding to the presence or absence of the display unit 330 of the telephone 300. In addition, since the setting of the telephone 300 can be changed without a PC, the setting of the telephone 300 can be easily changed. Of course, the PC 600 is connected to the main apparatus 100 or the HUB 200, and the setting of the telephone 300 can be changed from the PC 600, or the setting of the telephone 300 can be changed from the PC 600 connected to the HUB 200. Is preferred. Incidentally, as shown in FIG. 1, it is preferable that the PC 600 is connected to the telephone 300 via the interface 700 and the setting of the telephone 300 can be changed.

  As shown in FIG. 6, the telephone 300 includes, for example, a second extension interface unit 310, a control unit 320, a display unit 330, a storage unit 340, an operation unit 350, a speaker 360, a microphone 370, a receiver 380, and the like. However, although the telephone 300 illustrated in FIG. 6 includes the display unit 330, the configuration may be such that the display unit 330 is omitted as described above.

  The second extension interface unit 310 is connected to the first extension interface unit 110 of the main apparatus 100 via the HUB 200. The control unit 320 controls the telephone set 300 based on a program stored in the storage unit 340. That is, the control unit 320 decodes the reception information (voice information) input from the function processing unit 131 of the main device 100 and outputs it from the speaker 360. The control unit 320 encodes the audio information input from the microphone 370 and outputs the encoded audio information to the function processing unit 131 of the main device 100. The control unit 320 encodes input information from the operation unit 350 and outputs the encoded information to the function processing unit 131 of the main apparatus 100. The control unit 320 outputs setting change guidance display information input from the setting unit 133 of the main apparatus 100 to the display unit 330. Alternatively, control unit 320 outputs voice information for setting change guidance input from setting unit 133 of main apparatus 100 from speaker 360 when telephone 300 is on-hook and from receiver 380 when telephone 300 is off-hook.

  Further, the control unit 320 displays various commands on the display unit 330 based on the program. At this time, the setting change command is displayed on the display unit 330, and the setter operates the operation unit 350 to select the setting change command. When the setter selects a setting change command, the control unit 320 outputs setting change selection information to the function processing unit 131 of the main apparatus 100. However, when the telephone 300 does not have the display unit 330, for example, when the setter presses a first input unit (button) for inputting a setting change command to be described later, the control unit 320 determines that the setting change command has been selected. The setting change selection information is output to the function processing unit 131 of the main apparatus 100.

  The display unit 330 includes a liquid crystal display device that displays an image. Display unit 330 is controlled based on control information from control unit 320. The storage unit 340 stores programs for controlling the telephone, setting information, and the like. The operation unit 350 includes a numeric keypad, a scroll key, and the like. In particular, the operation unit 350 preferably includes a first input unit for inputting a setting change command when the telephone 300 does not include the display unit 330.

  The DHCP server 400 is connected to the HUB 200. The DHCP server 400 automatically assigns an IP address to the telephone set 300 connected to the HUB 200. The IP address assigned to each telephone 300 is stored as setting information of the telephone 300 in the storage unit 140 of the main device 100, for example. In the present embodiment, the IP address is assigned to each telephone 300 connected to the HUB 200 using the DHCP server 400, but this is not restrictive. That is, the DHCP server 400 may be omitted. In this case, the telephone set 300 is connected to the HUB 200, and the setter inputs the IP address by operating the operation unit 350 of the telephone set 300. In the present embodiment, the DHCP server 400 is connected to the HUB 200, but may be incorporated in the function processing unit 131 of the main device 130, for example.

<Second Embodiment>
An IP telephone system and a telephone setting method according to the second embodiment of the present invention will be described. The IP telephone system and the telephone setting method according to the present embodiment include a function capable of confirming the current setting state of the telephone 300 in addition to the IP telephone system and the telephone setting method according to the first embodiment. ing.

  In the present embodiment, when telephone 300 is configured to include display unit 330, control unit 320 displays on display unit 330 a setting change command for telephone 300 and a command for checking the current setting state of telephone 300. , Prompt the setter to choose. On the other hand, when the telephone set 300 does not include the display unit 330, the operation unit 350 inputs a setting change command in order to prompt the setting person to change the setting of the telephone set 300 and confirm the current setting state. And a second input unit for inputting a confirmation command for the current setting state.

  When the setter operates the operation unit 350 of the predetermined telephone 300 and selects a setting change command, the setting of the telephone 300 is changed in the same flow as in the first embodiment. On the other hand, when the setter operates the operation unit 350 of the predetermined telephone 300 to select a confirmation command for the current setting state, confirmation selection information is input to the function processing unit 131 of the main device 100. The function processing unit 131 identifies the telephone 300 that has requested confirmation selection based on the IP address of the transmission telephone destination included in the confirmation selection information, and a request for confirmation of setting of the telephone 300 is made along with the identification result. Information indicating this is output to the determination unit 132.

  The determination unit 132 determines the presence or absence of the display unit 330 of the telephone 300 that has requested the setting check. That is, the determination unit 132 receives the identification result of the telephone set 300 that has requested setting confirmation and information indicating that the setting confirmation request for the telephone set 300 has been made from the function processing unit 131. The determination unit 132 reads the presence / absence information of the display unit 330 for each of the plurality of telephones 300 stored in the storage unit 140 and determines the presence / absence of the display unit 330 of the telephone 300 that has requested the setting check. The determination unit 132 outputs to the setting unit 133 information indicating that a setting confirmation request has been made together with the determination result.

  The setting unit 133 outputs the setting information to the telephone set 300 that has requested the setting confirmation based on the determination result input from the determination unit 132 and information indicating that the setting confirmation request for the telephone set 300 has been made. . That is, the setting unit 133 stores the telephone set stored in the storage unit 140 when the determination result input from the determination unit 132 is a determination result indicating that the display unit 330 of the telephone 300 that has requested setting confirmation is present. The display information of the setting information 300 is output to the telephone 300 that has requested the setting confirmation. On the other hand, the setting unit 133 stores the telephone set stored in the storage unit 140 when the determination result input from the determination unit 132 is a determination result indicating that the display unit 330 of the telephone 300 that requested the setting check is absent. The audio information of the setting information 300 is output to the telephone 300 that has requested the setting confirmation.

  When the telephone 300 that has made the setting change request has the display unit 330, the setting change guidance or the current setting information is displayed on the display unit 330. When the telephone 300 does not have the display unit 330, the setting change guidance is displayed. Alternatively, the current setting information is output from the receiver 380 or the speaker 360. Therefore, the IP telephone system and the telephone setting method of the present embodiment can not only provide appropriate setting change guidance corresponding to the presence / absence of the display unit 330 of the telephone 300, but also check the current setting information. .

The present invention is not limited to the above-described embodiment, and can be changed as appropriate without departing from the spirit of the present invention.
In the above embodiment, whether the changed IP address or the type of codec used is correct is determined based on the information stored in the storage unit 140 of the main device 100, but this is not restrictive. That is, the setting unit 320 of the telephone 300 temporarily stores the changed IP address or the used codec type in the storage unit 340 of the telephone 300, and reads the changed IP address or the used codec type from the storage unit 340 to change the setting. It may be configured to determine whether the content is correct and output the result to the main apparatus 100 when it is determined to be correct.
In the above-described embodiment, when the current setting information of the telephone 300 is confirmed, the current setting information of the telephone 300 stored in the storage unit 140 of the main device 100 is used. When the information is stored in the storage unit 340 of the telephone 300, the setting change information stored in the storage unit 340 may be used as the current setting information of the telephone 300.

100 Main device 110 First extension interface unit 120 Outer line interface unit 130 Control unit, 131 Function processing unit, 132 Determination unit, 133 Setting unit 140 Storage unit 300 Telephone 310 Second extension interface unit 320 Control unit 330 Display unit 340 Storage Unit 350 operation unit 360 speaker 370 microphone 380 receiver 400 DHCP server 500 IP network 600 PC
700 interface

Claims (4)

A main device connected to the IP network;
A telephone connected to the main device and capable of outputting setting change selection information of an IP address or a codec used to the main device;
The main unit is
First display information of the setting change guidance of IP addresses or codecs of the telephone, the first voice information of the setting change guidance of IP addresses or codecs of the telephone, IP address or using configuration information of the codec of the phone, And a storage unit for storing presence / absence information of a display unit of the telephone,
A determination unit for determining the presence or absence of a display unit of the telephone;
When setting change selection information is input from the telephone, when the determination result of the determination unit is a determination result indicating that the display unit of the telephone is present, the first display information is output to the telephone, and the first 1 voice information is not output to the telephone, the first voice information is output to the telephone, and the first display information is output to the telephone when it is determined that the display unit of the telephone is absent. Without changing the setting of the IP address of the telephone or the codec used based on an operation input for changing the setting of the telephone,
An IP telephone system comprising: The telephone can further output confirmation selection information of a current IP address of the telephone or a setting state of a used codec ,
In the storage unit, the second display information of the IP address of the telephone or the setting codec used , which is the current setting information of the telephone, and the second setting information of the IP address of the telephone or the codec used Voice information, and
When the main device receives confirmation selection information of the current setting state from the telephone, the determination result of the determination unit is the second display information when the determination result of the display unit of the telephone is present. 2. The IP telephone system according to claim 1, wherein the second voice information is output to the telephone when it is output to the telephone and the determination result indicates that the display unit of the telephone is absent. The first audio information or said second audio information when the phone is off-hook, the output from the receiver, when the phone is on-hook state, claims, characterized in that output from the speaker 2. The IP telephone system according to 2. A telephone setting method for use in an IP telephone system comprising: a main device connected to an IP network; and a telephone connected to the main device,
When the main device receives an IP address or codec setting change selection information from the telephone, the determination unit determines whether or not the display unit of the telephone is present, and the determination result is that the display unit of the telephone is present The phone IP address or codec setting change guide display information is output to the phone , and the phone IP address or codec setting change guide voice information is not output to the phone. when the determination result without the display unit, and outputs a pre Kion voice information to the telephone, and not output the display information to the telephone, IP address, of the telephone based on an operation input of setting change of the telephone Alternatively , the telephone setting method is characterized by changing the setting of the codec used .

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