JP5386470B2 - Information storage device, information processing device, and program - Google Patents

Description

Embodiments described herein relate generally to an information storage device, an information processing device, and a program.

  Conventionally, search sites on the Internet have become widespread. This search site is used to check that the user does not know. For example, when a user inputs a search keyword to a search site displayed on a Web browser, a plurality of Web sites including the keyword are displayed on the Web browser as a list of search results. Thereafter, the user needs to find the Web site on which the desired information is described from the list of search results. There is a problem that it is not efficient because the operation until the search needs to be performed for each user.

  On the other hand, in recent years, there are Web sites that solicit answers for user questions. In such a Web site, when a user writes a question, an answer can be obtained from another user. Then, the website records in the storage means as an answer to the question. As a result, other users can use it as an FAQ search (Frequently Asked Questions) service in which an answer can be obtained simply by searching for a question.

  However, in the FAQ search service as a conventional technique, it is necessary to input an answer by a user different from the user who asked the question.

The information storage device of the embodiment includes a storage unit, a reception unit, and a transmission unit. The storage unit stores a group of address information indicating a Web site and a search keyword related to the search request in association with each other. The receiving means receives at least one search keyword from the first information processing apparatus and a plurality of webs referenced from the first search result searched in relation to the at least one search keyword until the problem is solved. A group of address information indicating a site is received and stored in the storage means, and a keyword for problem solving route search providing the group of address information is received from the second information processing apparatus. The transmission unit transmits a group of addresses indicating a plurality of Web sites associated in the storage unit using the received keyword as a search keyword to the second information processing apparatus.

FIG. 1 is a network diagram showing a search system according to the first embodiment. FIG. 2 is a block diagram illustrating a configuration of the search server and the information processing apparatus according to the first embodiment. FIG. 3 is a diagram showing a table structure of the search keyword management table. FIG. 4 is a diagram showing a table structure of the URL management table. FIG. 5 is a flowchart illustrating a processing procedure until the URL group is registered in the search server in the information processing apparatus according to the first embodiment. FIG. 6 is a diagram illustrating an example of a selection menu displayed on the Web browser. FIG. 7 is a diagram showing a first example of the selection menu displayed on the Web browser after the accumulation is started. FIG. 8 is a diagram showing a second example of the selection menu displayed on the Web browser after the accumulation is started. FIG. 9 is a diagram illustrating an example of an input window displayed on the display unit. FIG. 10 is a diagram illustrating an example of a screen transition of the problem solving route search according to the first embodiment. FIG. 11 is an example of a screen in which the input reception unit displays a search result based on a combination of a similar keyword that has been selected and a keyword that is input at the start of the search on a Web browser. FIG. 12 is a diagram illustrating an example in which each tree displayed as a search result is closed. FIG. 13 is a diagram illustrating a table structure of tables held in the problem solving database in the search server according to the modification of the first embodiment. FIG. 14 is a network diagram showing a search system according to the second embodiment. FIG. 15 is a diagram illustrating an example of screen transition of the Web application “problem solving route search system” according to the second embodiment. FIG. 16 is a diagram illustrating a hardware configuration of the search server, the problem solving providing server, and the information processing apparatus.

(First embodiment)
FIG. 1 is a network diagram showing a search system according to the first embodiment. As shown in FIG. 1, the search system 1 according to the present embodiment includes information processing devices 150_1, 150_2, and 150_3 connected to the search server 100 via a public network 180.
And shall be provided.

  Conventionally, a Web site can be registered / referenced by using a function provided by a Web browser (for example, a favorite registration function). However, a Web site registered by the function can be used only within the own information processing apparatus. Yes, it cannot be used with other information processing devices.

  For example, in an environment where system development is being developed, there is a high possibility that the technology applied to the system is common to other system development even if the systems are different. For this reason, when problems or problems that impede development occur, a search is often performed using an Internet search site.

  However, since the problem is complicated, it may be necessary to solve a related problem before a problem that should be solved while referring to a search result. When falling into such a situation, the user often performs trial and error such as changing a search keyword or changing a search site, refers to various Web sites, and finally finally reaches a solution. In such a case, the information shown on the website that the user last viewed is only a part of the information that the user wanted to obtain, and was shown on the website that had been referred to by trial and error until then. Information is also an important factor in solving problems.

  Therefore, in the search system 1 according to the present embodiment, the URL group of the Web site referred from the first search result to the problem solving is stored in a tree structure based on the history of operations performed by the user.

  A search server 100 shown in FIG. 1 develops a search service for Web sites related to keywords on the Internet. Then, the information processing apparatuses 150_1 to 150_3 access the search server 100, input an arbitrary keyword, and request a search, whereby a list of Web sites related to the keyword can be acquired from the search server 100.

  In addition to the normal search service described above, the search server 100 according to the first embodiment uses, as a service, a URL group of Web sites referred to by an arbitrary user until the problem is solved, as an information processing apparatus 150_1. Provided for ~ 150_3.

  In the present embodiment, a service that provides a URL group of websites referred to by an arbitrary user until a problem is solved based on a search from the information processing apparatuses 150_1 to 150_3 is referred to as a problem solving route search. Then, the search server 100 provides a function called “problem solving route search” categorized like image search or dictionary search.

  FIG. 2 is a block diagram illustrating configurations of the search server 100 and the information processing apparatus 150_1 according to the first embodiment.

  The search server 100 includes a search database 201, a problem solving database 202, a reception unit 203, a transmission unit 204, and a search engine 205.

  The search database 201 is a database for use in a conventional search service such as keyword search, image search, or dictionary search.

  The problem solving database 202 is a database for providing a function of “problem solving route search”. The problem solving database 202 holds a search keyword management table and a URL management table.

  FIG. 3 is a diagram showing a table structure of the search keyword management table. As shown in FIG. 3, the search keyword and the ID are stored in association with each other. The ID is a unique ID assigned to each URL group of the Web site referred to by an arbitrary user until the problem is solved. The search keyword is a keyword input by the user to identify the URL group of the Web site referred to until the problem is solved.

  FIG. 4 is a diagram showing a table structure of the URL management table. As shown in FIG. 4, the URL management table stores IDs, URLs, and names in association with each other. The ID is the same as the ID held in the search keyword management table. In other words, the search keyword of the search keyword management table is associated with the URL and name of the URL management table by the ID.

  The URL is address information of a Web site that has been referred to before the user resolves it. The name is the name of the Web site. A record 401 in which “root” is set in “URL” holds, in “name”, the keyword that the user first entered at the search site. Note that the keyword is displayed at the root when the URL group of the Web site referred to by the user until the problem is solved is displayed in a tree structure.

  A tree structure according to the present embodiment will be described. In the present embodiment, when moving to a plurality of URLs from the search result list of the search site, the plurality of URLs are displayed in parallel in the tree. When you move from a Web site by clicking, the tree nesting becomes one step deeper. In the URL management table, it is assumed that URLs are registered in the order of reference by the user. Thereby, the tree structure according to the time series which the user referred to is realizable.

  In other words, when the user is browsing the Web site, the hierarchy is changed each time the user clicks and progresses. Therefore, by holding the hierarchy, the history of the user moving by clicking can be maintained. As described above, this embodiment is an example of storing a tree structure in the URL hierarchy of the URL management table. In the present embodiment, an example of holding the hierarchy of the website as the history of operations performed by the user is shown, but other information may be held as the history of operations.

  As shown in FIGS. 3 and 4, the search keyword management table and the URL management table may store a URL group of websites related to a combination of a plurality of search keywords in association with the plurality of keywords. Good.

  These search keywords, URLs, and names are obtained from the information processing apparatuses 150_1 to 150_3 when a user refers to the information processing apparatuses 150_1 to 150_3 and a reference is made before the problem is solved. Received and registered.

  The information registered in the search keyword management table and the URL management table is publicly provided to other information processing as a group of Web sites referred to until the problem is solved.

  Thus, for example, in the above-described system development example, when a developer inputs a keyword to “problem solving route search” of the search server 100 and performs a search, it is selected as a process for solving the problem. A series of URLs of a series of Web sites can be referred to as a search result.

  The receiving unit 203 receives information from the information processing devices 150_1 to 150_3. For example, when registering information in “problem solving route search”, the receiving unit 203 receives a search keyword and a URL group indicating a plurality of websites related to the search keyword from the information processing devices 150_1 to 150_3. And stored in the search keyword management table and URL management table of the problem solving database 202. In the present embodiment, the receiving unit 203 receives the URL hierarchy of the Web site as a tree structure indicating the order of browsing on the Web site. Furthermore, in the present embodiment, the keyword first input to the search site becomes the root of the tree structure.

  In addition, the reception unit 203 receives a search keyword from the information processing apparatuses 150_1 to 150_3 as a search request for “problem solving route search”.

  The transmission unit 204 transmits information to the information processing devices 150_1 to 150_3. The transmission unit 204 according to the present embodiment uses the search keyword received by the reception unit 203 and the problem solving database 202 (search keyword management table and URL management table) as a search request for “problem solving route search”. The URL group indicating the plurality of Web sites associated with each other is transmitted to the information processing apparatuses 150_1 to 150_3 that have made the search requests. In the transmission, the transmission unit 204 transmits information such as a name indicating root and a URL hierarchy to the information processing apparatuses 150_1 to 150_3 so that the tree structure can be displayed in the URL group.

  The information processing device 150_1 includes a reception unit 251, a display unit 252, a transmission unit 253, and an input reception unit 254.

  The display unit 252 displays various information on a web browser (not shown). For example, the display unit 252 displays a website on a web browser. Further, the display unit 252 displays the URL group of the Web site received from the search server 100 in a tree structure as a search result of “problem solving route search”.

  The input receiving unit 254 receives information input from the user via the input device 261. The input receiving unit 254 according to the present embodiment receives an input of a search keyword when the search server 100 performs a “problem solving route search”.

  Further, the input receiving unit 254 determines that the user has referred to the plurality of websites displayed on the display unit 252 for solving the problem at a stage where the user is making trial and error for solving the problem. The selection is accepted for each website. Further, the input receiving unit 254 receives an input of a search keyword to be assigned to the URL group of the Web site referred to until the problem is solved.

  The transmission unit 253 transmits information to the search server 100. For example, when the transmission unit 253 registers a URL group of websites that the user has referred to before solving the problem in the search server 100, the transmission unit 253 includes a URL group indicating a plurality of websites that the input reception unit 254 has received selections; The search keywords are associated with each other and transmitted to the search server 100.

  In addition, the transmission unit 253 transmits the search keyword received by the input reception unit 254 to the search server 100 in order to make a search request for “problem solving route search”.

  The receiving unit 251 receives information from the search server 100. For example, the URL group of the website associated with the transmitted search keyword is received from the search server 100. Then, the URL group received by the display unit 252 is displayed in a tree structure.

  Next, a process until the URL group is registered in the search server 100 in the information processing apparatuses 150_1 to 150_3 according to the present embodiment will be described. FIG. 5 is a flowchart illustrating the above-described processing procedure in the information processing apparatus 150_1 according to the present embodiment.

  First, the input receiving unit 254 receives a search keyword input for performing a normal keyword search in the search server 100 (step S501). Thereby, the transmission unit 253 transmits the input search keyword, and the reception unit 203 receives the search result list.

  Then, the display unit 252 displays a list of search results obtained by the search server 100 on the Web browser (step S502). Thereafter, when the user thinks to save the history until the problem is solved, the selection menu is called using the input device 261. Then, the input receiving unit 254 receives the selection of “accumulation Start” in the selection menu (step S503). As a method for calling the selection menu, it is possible to call the selection menu by right-clicking on a pointing device which is a kind of the input device 261 on the Web browser. Note that the item of the selection menu for registering “problem solving route” such as “accumulation start” may be realized by registering the plug-in in the Web browser, or may be incorporated in the Web browser in advance.

  FIG. 6 is a diagram showing an example of a selection menu displayed on the Web browser. As shown in FIG. 6, a selection menu 602 is displayed on the Web browser 601. The input accepting unit 254 accepts the selection of “accumulation start” 603, thereby accepting the operation of starting the selection of the website until the problem is solved. Then, the search keyword input to display the search result list shown in FIG. 6 is displayed in “root” of the tree structure when the URL group of the Web site is displayed by “problem solving root search”.

  Thereafter, the input accepting unit 254 accepts a website moving operation for the displayed search list result (step S504). Then, the display unit 252 displays the destination Web site (step S505).

  Thereafter, the input receiving unit 254 determines whether or not an input of “accumulation” for the displayed Web site has been received (step S506). If it is determined that the input has been received (step S506: Yes), the input receiving unit 254 accumulates the URL group of the displayed website in a memory (not shown) of the information processing apparatus 150_1 (step S507).

  FIG. 7 is a diagram showing a first example of the selection menu displayed on the Web browser after the accumulation is started. As shown in FIG. 7, a selection menu 702 is displayed on the Web browser 701. When the user determines that the Web page displayed on the Web browser 701 is helpful for solving the problem, the user selects “Accumulate” 703 in the selection menu 702. As a result, the currently displayed web page is registered as a web page for solving the problem.

  Then, after not accepting the input of “accumulation” (step S506: No) or after accumulating in the memory (step S507), whether or not the input acceptance unit 254 accepts the input of “accumulation End” from the user. Is determined (step S508). When the input of “accumulation End” is not accepted (step S508: No), the processing is performed again from step S504.

  On the other hand, when the input of “accumulation End” is received (step S508: Yes), the Web that the input receiving unit 254 last displayed on the Web browser refers to the Web that was last referred to when solving the problem. The page is stored in the memory (step S509).

  FIG. 8 is a diagram showing a second example of the selection menu displayed on the Web browser after the accumulation is started. As shown in FIG. 8, a selection menu 802 is displayed on the Web browser 801. When the user determines that the problem has been solved on the Web page displayed on the Web browser 801, the user selects “stored end” 803 in the selection menu 802. As a result, the currently displayed web page is registered as the web page last referenced when the problem is solved. As a result, the input receiving unit 254 receives an operation for finishing the selection of the Web site.

  Thereafter, the display unit 252 displays an input window for searching the URL group of the Web site that has received the selection, and the input receiving unit 254 receives an input of a search keyword for use in “problem solving route search” ( Step S510).

  FIG. 9 is a diagram illustrating an example of an input window displayed on the display unit 252. In the input window 901 shown in FIG. 9, the user inputs a search keyword to be set as a character string. As a result, the search keyword is set for the URL group of the Web site whose selection is accepted in FIG. In the input window shown in FIG. 9, a plurality of keywords can be set by separating them with a single-byte space. Thus, the input keyword becomes a search keyword in the problem solving route search.

  Then, the input receiving unit 254 determines whether or not the pressing of the registration button 902 of the input window 901 has been received (step S511). If it is determined that the “Cancel” button has been received without accepting the “Register” button (No at Step S511), the input accepting unit 254 determines that the problem has not yet been solved, and performs the processing from Step S504 again.

  On the other hand, when the input receiving unit 254 determines that the pressing of the registration button 902 of the input window 901 has been received (step S511: Yes), the transmitting unit 253, in other words, the URL group of Web sites stored in the memory. Search for a group of URLs indicating the websites that have been selected by the input receiving unit 254 among the websites displayed by the display unit 252 according to the order displayed between the selection start operation and the selection end operation. It transmits to the server 100 (step S512). The transmitted URL group can realize a tree structure according to the URL hierarchy and the displayed order.

  Then, the search server 100 registers the received search keyword and the URL group of the Web site in the problem solving database 202 in association with each other.

  Through the processing procedure described above, the URL group of the Web site that is referred to by the user for reference is registered in the search server 100 for the “problem solving route search”.

  Next, “problem solving route search” will be described. FIG. 10 is a diagram showing an example of a screen transition for problem solving route search. As shown in the search screen 1001 in FIG. 10, a “problem solving route” 1002 is included in the category of the search site by the search server 100. Then, when the user selects the “problem solving route” 1002 on the search site displayed on the Web browser of the information processing apparatuses 150_1 to 150_3, the search by the “problem solving route” 1002 becomes possible.

  For example, the user inputs a keyword using the information processing apparatus 150_1 and accepts pressing of the search button 1003. When the pressing is accepted, the keyword is transmitted from the information processing device 150_1 to the search server 100. Then, the search server 100 searches the problem solving database 202 with the received keyword, and transmits the search result to the information processing apparatus 150_1. Thereby, the information processing apparatus 150_1 displays the URL group of the Web site until the problem is solved in a tree structure.

  As shown in a screen example 1004 in FIG. 10, the display unit 252 displays a search keyword 1005 set by the user for each tree showing URL groups up to problem solving, as shown in FIG. Further, the display unit 252 displays the search keyword (for example, the search keyword 1006) that is first input at the search site in order to solve the problem at the root of each tree. Then, the display unit 252 displays the site name for each URL included in the URL group using the “name” stored in the URL management table.

  The display unit 252 according to the present embodiment displays, as a search result of the problem solving route search, a history of Web sites and pages that have been traced until the problem is solved (in other words, a reference history such as a Web site indicated by a URL group). ) In a tree structure. The tree can be opened and closed by clicking the “+” or “−” icon on the tree. Further, all URLs displayed as search results on the Web browser are hyperlinks. Thus, when the user selects the displayed URL, the page of the website indicated by the URL can be displayed.

  Further, the child tree 1007 and the child tree 1008 displayed in parallel are URL groups of different sites moved from the search result list of the search site. As described above, in the present embodiment, the display unit 252 displays the Web sites moved from the search result list in parallel. Then, the display unit 252 adds a (completed) mark to the URL of the Web site stored when “Storage End” is selected. In the present embodiment, the URL registered last among the URLs associated with the ID in the URL management table is the Web site stored when “Store End” is selected. By displaying the (completed) mark in this way, the user can confirm which Web site has finally solved the problem. In addition to displaying the (completed) mark, the displayed characters may have different colors for Web sites that have been resolved.

  By the way, in this embodiment, the search server 100 associates a plurality of keywords with a URL group of a Web site in the problem solving database 202. In such a case, when the receiving unit 203 of the search server 100 receives one keyword from the plurality of keywords from the information processing apparatus 150_1, the search engine 205 reads the one keyword from the problem solving database 202. In addition to detecting the URL group of the website associated only with the URL, the URL group of the website associated with a plurality of keywords including the one keyword is also detected.

  Then, the transmission unit 204 transmits the URL group of the website associated with only one keyword, and the URL group of the website associated with the combination of a plurality of keywords including the one keyword. The data is transmitted to the processing device 150_1.

  In this way, when a search is performed with one keyword, the URL group of the website associated with the keyword is displayed, and the website associated with a combination of the keyword and another keyword is displayed. A URL group is also displayed. In such a case, a very large number of trees may be displayed.

  Therefore, in this embodiment, similar keywords for narrowing down search results are displayed. In the example illustrated in FIG. 10, “XXX” and “□□” are displayed as the similar keywords 1009. When the user selects any one of these keywords, a search result based on the combination of the selected keyword and the keyword input at the start of the search is displayed. As described above, the search result can be narrowed down by selecting the similar keyword.

  FIG. 11 is an example of a screen in which the input reception unit 254 displays a search result based on a combination of a similar keyword for which selection has been received and a keyword input at the start of the search on a Web browser. As shown in FIG. 11, the search result is narrowed down by the search using the search keyword “server side” inputted first and the selected similar keyword “XXX”, so that the information desired by the user is obtained. It becomes easy to specify.

  10 and 11 show an example in which each tree is open. However, each tree may be closed on a search result screen that is initially displayed as a search result.

  FIG. 12 is a diagram illustrating an example in which each tree displayed as a search result is closed. In the example shown in FIG. 12, since each tree is closed, more trees can be displayed on one screen. Then, when the input receiving unit 254 receives a click of a tree to be referred to from the user, the display unit 252 expands and displays the clicked tree.

  In this embodiment, an example in which the browsing history until the problem is solved is displayed in a tree structure. However, the display history is not limited to the tree structure, and the history until the problem is solved is displayed as a list. For example, other display modes may be used.

  In the above-described embodiment, the case of problem solving in system development has been described as an example, but the present invention can naturally be applied to other situations.

  As described above, in contrast to the situation where the amount of information that should be an advantage of the search site hinders problem solving, the search server 100 according to the first embodiment does not have the Web site until the problem solving. By providing the URL group in the category of problem solving, user convenience can be improved.

(Modification of the first embodiment)
In the first embodiment, the example in which the tree structure of the URL group of the Web site is displayed using the URL hierarchy has been described. However, the first embodiment does not limit the display of the displayed tree structure based on the URL hierarchy of the Web site. Therefore, in the modification of the first embodiment, XML (Extensible Markup Language) is used as a technique for maintaining the tree structure.

  FIG. 13 is a diagram showing a table structure of tables held in the problem solving database 202 in the search server 100 according to the present modification. As shown in FIG. 13, the search database holds the search keyword and the XML file in association with each other. In the XML file, the operation history of the Web site referred to by the user is held in a tree structure using tags. Further, as Web site information, the URL of the Web site and the name of the Web site are held as in the first embodiment.

  In this way, the URL and name of the Web site that has been selected for reaching the problem solution are held in the XML file for each node of the tree showing the user operation history. Further, the URL of the search site used when solving the problem and the keyword input to the search site may be held in the XML file.

  This modification is an example of holding a tree structure in a file, but is not limited to an XML file, and the tree structure may be held in another file format.

(Second Embodiment)
In the first embodiment, the example in which “search for problem solving route” is provided as a function in the search server has been described. However, the “problem solving route search” is not limited to being provided by a search server that provides keyword search or the like, and may be provided on a server installed on a network built in the company, for example.

  Therefore, in the second embodiment, an example will be described in which a problem solving providing server that provides a “problem solving route search” function is installed on a LAN.

  The second embodiment is an example in which a problem solving route search is realized by constructing a problem solving providing server that accumulates URL groups of Web sites that have been referred to before problem solving in the LAN. Then, an add-in program to be installed in the web browser is developed to access the problem solving server. Thereby, the user who uses each information processing apparatus can use the problem solving route search provided by the problem solving providing server without being aware of where the problem solving providing server is installed.

  FIG. 14 is a network diagram showing a search system according to the second embodiment. As illustrated in FIG. 14, an information processing apparatus 1450_1, 1450_2, and 1450_3 and a problem solving providing server 1401 are connected to a search system 1400 according to the present embodiment via a LAN 1470. The LAN 1470 and the public network 180 are connected. Accordingly, the information processing apparatuses 1450_1 to 1450_3 can connect to the search site provided by the search server 1480 and perform keyword search or the like.

  The search server 1480 provides a search function such as keyword search, image search, or dictionary search. Note that the search server 1480 does not provide a “problem solving route search” function unlike the search server 100 of the first embodiment.

  The problem solution providing server 1401 is a server that provides a problem solving route search function, and is a server having a configuration other than the search database 201 of the search server 100 of the first embodiment.

  The information processing devices 1450_1 to 1450_3 have the same configuration as the information processing devices 150_1 to 150_3 of the first embodiment.

  However, the add-in program installed in the Web browser displayed on the display unit 252 is different. The add-in program according to the second embodiment is common to the first embodiment in that the URL group of the website is stored and transmitted, but the transmission destination of the stored URL group of the website is from the search server 100. The problem solution providing server 1401 is changed.

  Furthermore, in this embodiment, each of the information processing apparatuses 1450_1 to 1450_3 transmits / receives data to / from the problem solving providing server 1401 according to an add-in program installed in the Web browser, and starts the Web application “problem solving route search system”. To do.

  Next, the Web application “problem solving route search system” will be described. FIG. 15 is a diagram illustrating an example of screen transition of the Web application “problem solving route search system”. In the search start screen 1501 of the “problem solving route search system” of the Web application shown in FIG. 15, a column 1502 for inputting a keyword to be searched and a search button 1503 are displayed.

  For example, when the information processing apparatus 1450_1 activates the Web application “problem solving route search system”, the search keyword is input in the field 1502, and the press of the search button 1503 is accepted. When the pressing is accepted, the search keyword is transmitted from the information processing apparatus 1450_1 to the problem solving providing server 1401. Then, the problem solution providing server 1401 searches the problem solving database 202 with the received search keyword, and transmits the search result to the information processing apparatus 1450_1. As a result, the information processing apparatus 1450_1 displays the URL group of the Web site until the problem is solved in a tree structure.

  As shown in a screen example 1504 in FIG. 15, the display unit 252 of the information processing apparatus 1450_1 displays a URL group of Web sites related to the input search keyword in a tree structure. The displayed screen 1504 is the same as the screen example 1004 of FIG. 10 of the first embodiment, and a description thereof is omitted.

  In the present embodiment, in the LAN 1470, it is possible to accumulate and share effectively the information used up to the solution for the problem that the user has already solved. Thereby, the time for using the search site provided by the search server 1480 can be reduced. Thereby, it can contribute to the efficiency improvement and speedup of the development which included the subject concerned.

  As described above, according to the first and second embodiments, the URLs of the Web sites that are referred to in order to solve the problem that has occurred are collectively provided to reduce the labor and time required for the search. it can. Thereby, a user's convenience can be improved.

  FIG. 16 is a diagram illustrating a hardware configuration of the search server, the problem solving providing server, and the information processing apparatus. As illustrated in FIG. 16, the search server, the problem solving providing server, and the information processing apparatus according to the above-described embodiment are displayed on a CPU 1601, a ROM (Read Only Memory) 1602, a RAM 1603, an HDD 1604, a display device, and the like. A device 1605, an input device 1606 such as a keyboard and a mouse, a communication interface 1607 for communicating with a network, and a bus 1608 for connecting them are provided, and a hardware configuration using a normal computer is provided. ing.

The information processing program executed by the search server and the problem solving server of the embodiment described above is a file in an installable format or an executable format and is a CD-ROM, flexible disk (FD), CD-R, DVD ( The program is recorded on a computer-readable recording medium such as Digital Versatile Disk). The information processing program may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network.
Further, the add-in program executed by the information processing apparatus of the present embodiment may be provided by the same method as the information processing program.

  Further, the information processing program or the add-in program of the above-described embodiment may be provided by being incorporated in advance in a ROM or the like.

  The information processing program executed by the search server and the problem solving providing server of the present embodiment has a module configuration including the above-described units (reception unit, transmission unit, search engine), and the actual hardware is a CPU. When the (processor) reads out and executes the information processing program from the storage medium, each unit is loaded onto the main storage device, and a reception unit, a transmission unit, and a search engine are generated on the main storage device. Yes.

  Further, the add-in program installed on the Web browser of the information processing apparatus has a module configuration including the above-described units (reception unit, transmission unit, display unit, input reception unit), and the actual hardware is a CPU. When the (processor) reads out and executes the information processing program from the storage medium, each unit is loaded onto the main storage device, and a reception unit, a transmission unit, a display unit, and an input reception unit are generated on the main storage device. It is like that.

  DESCRIPTION OF SYMBOLS 1,1400 ... Search system, 100, 1480 ... Search server, 150_1, 150_2, 150_3, 1450_1, 1450_2, 1450_3 ... Information processing device, 180 ... Public network, 201 ... Search database, 202 ... Problem solving database, 203 ... Receiving unit, 204 ... transmitting unit, 205 ... search engine, 251 ... receiving unit, 252 ... display unit, 253 ... transmitting unit, 254 ... input receiving unit, 261 ... input device

JP 2004-86549 A

Claims (8)

Storage means for storing a group of address information indicating a Web site and a search keyword according to a search request in association with each other;
Addresses indicating a plurality of Web sites referenced from the first information processing apparatus to at least one search keyword and the first search result searched in relation to the at least one search keyword until the problem is solved. A group of information received and stored in the storage means, and receiving means for receiving a keyword for problem solving route search providing the group of address information from a second information processing device;
Transmitting means for transmitting, to the second information processing apparatus, a group of addresses indicating the plurality of Web sites associated in the storage means with the received keyword as the search keyword ;
An information storage device comprising: The receiving means receives, as the group of address information, tree structure information that hierarchically indicates an order in which Web sites are browsed by the first information processing apparatus,
The storage means stores the group of address information as the tree structure information,
The transmitting means transmits the tree structure information indicating the group of address information to the second information processing apparatus;
The information storage device according to claim 1. Said storage means, the group of the address information relating to the combination of a plurality of search keywords, and stored in association with the plurality of search terms,
The transmission unit, by the receiving means, in the case where the search keyword of one of said plurality of search keyword received from said second information processing apparatus, the address information associated with the combination of the plurality of search keywords groups of, and transmitted to the second information processing apparatus, after the transmission, the receiving means, when receiving a condition to narrow down the other search terms of said plurality of search terms, the plurality of search keywords Transmitting the group of the address information associated with the combination of the second information processing apparatus,
The information storage device according to claim 1 or 2. Display means for displaying a website;
Accepting means for accepting selection for each website for the plurality of websites displayed on the display means, and accepting input of at least one search keyword related to the plurality of websites;
Wherein at least one or more search keywords, and the group of the address information indicating at least one or more search terms a plurality of the Web site that accepts the selection up to the problem solving from to initial search retrieved results related to , And a transmission means for transmitting to the information storage device that manages the address information of the website,
An information processing apparatus comprising: The accepting means accepts an input of a keyword for a problem solving route search that provides the group of address information ,
The transmission means transmits the received keyword to the information storage device;
Receiving means for receiving, from the information storage device, a group of address information of the website associated with the keyword as the search keyword ;
The display means displays a group of received address information of the website;
The information processing apparatus according to claim 4. The receiving means further receives an operation of selecting initiation of Web site associated with the search keyword, and a manipulation of the selection end of Web site associated with the search keyword,
The transmission means includes a selection start operation and a selection end operation for a group of address information indicating the Web site selected by the reception means among the Web sites displayed by the display means. Transmitting to the information storage device in a tree structure information hierarchically indicating the order displayed in between,
The information processing apparatus according to claim 4, wherein: A computer comprising storage means for storing a group of address information indicating a Web site and a search keyword for a search request in association with each other;
Addresses indicating a plurality of Web sites referenced from the first information processing apparatus to at least one search keyword and the first search result searched in relation to the at least one search keyword until the problem is solved. Receiving a group of information, storing it in the storage means, and receiving a keyword for problem solving route search providing the group of address information from a second information processing device;
A transmitting step of transmitting, to the second information processing apparatus, a group of addresses indicating the plurality of Web sites associated in the storage unit with the received keyword as the search keyword ;
For causing the computer to execute. A display step for displaying a website;
An accepting step of accepting selection for each website for the plurality of websites displayed in the display step, and accepting input of at least one or more search keywords related to the plurality of websites;
Wherein at least one or more search keywords, and the group of the address information indicating at least one or more search terms a plurality of the Web site that accepts the selection up to the problem solving from to initial search retrieved results related to , And transmitting to the information storage device that manages the address information of the website,
For causing the computer to execute.

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