JP5544754B2 - Automatic transaction equipment - Google Patents

Description

  The present invention is an automatic transaction apparatus such as an automatic teller machine (hereinafter referred to as “ATM”) installed in a financial institution's store, convenience store, etc., and performs a transaction operation by a user. The present invention relates to a technique for controlling opening / closing of a shutter such as a loading / unloading port.

  2. Description of the Related Art Conventionally, automatic transaction devices such as ATMs have a banknote insertion / extraction port and a coin input / collection port for a user to insert cash at the time of transaction operation and for the user to take out the cash released by the automatic transaction device. There is an exit.

  The service port is provided with a shutter for preventing foreign matters from entering the service port and from the viewpoint of crime prevention, and is configured to open and close at a necessary timing. For example, in a deposit transaction, when a user selects a transaction, the shutter is opened to prompt the user to insert cash (= banknotes or coins). When the user inserts cash, the shutter closes, and the automatic transaction apparatus counts the cash and prompts the user to confirm the deposit amount. At this time, when the confirmation button is pressed, the deposit transaction is continued. However, when the cancel button is pressed, the shutter is opened to prompt the receipt of cash to end the transaction.

  In the withdrawal transaction, when the identity verification by the personal identification number or the like is completed through communication with the host computer, the cash is counted, the cash is discharged to the customer service, and the shutter is opened.

  Patent Document 1 below discloses a technique in which a shutter opening / closing switch is provided in an automatic transaction apparatus, and a user opens the shutter by pressing the shutter opening / closing switch in a drawer transaction.

JP 2006-65810 A

  However, in the conventional automatic transaction apparatus, if the sleeve of the user's clothes accidentally touches the cancel button against the user's intention during the transaction, the shutter closes suddenly, There was a problem of injury when pulling.

An automatic transaction apparatus according to a first aspect of the present invention is an automatic transaction apparatus that performs a transaction by a user's operation, and displays an operation screen for the user, and an input operation unit for prompting an input; A customer service port for delivering cash to and from the user, an openable / closable shutter provided in the customer service port, and a cancellation signal for canceling the transaction being operated by an input operation of the input operation unit and switching means for, receiving said cancellation signal, when a input operation other than the cancellation signal from the input operation unit is to invalidate the cancellation signal, cancel disabling means to continue the transaction in the operation If, upon receipt of the cancellation signal, the input operation when said input operation of the non-cancellation signal was not from the unit, the cancellation confirmation screen to prompt the confirmation of ginger not taken of the transaction to the user, the input operation before displayed on the part Quito ginger Cancel confirmation means for outputting a signal, and when the shutter is open, when the cancellation is not possible, the transaction is continued without closing the shutter, and when the shutter is open, the shutter is closed. Means.

An automatic transaction apparatus according to a second aspect of the present invention is an automatic transaction apparatus that performs a transaction by a user's operation, and displays an operation screen for the user and prompts an input, and the user A customer service port for delivering cash between, a shutter that can be opened and closed provided in the service port, a service port sensor provided in the service port, and an input operation of the input operation unit, the operation in progress Switch means for outputting a cancellation signal for canceling the transaction, sensor determination means for receiving the cancellation signal, determining whether the customer service sensor is on or off, and outputting a determination result, and the determination result is on when the, as invalid the cancellation signal, the cancellation ineffective means to continue the transaction in the operation, when the judgment result is in the oFF state, the confirmation of ginger not taken of the transaction to the user Enter the cancel confirmation screen A cancellation confirmation means for outputting a Quito extinguishing whether prior to display on the operation unit, wherein when the shutter is the cancellation possibility in the case of during the opening is not to continue the transaction without closing the shutter, the variable And a shutter closing means for closing the shutter.

The automatic transaction apparatus of the present invention has the following effects (1) to (4).
(1) When the cancel button is pressed, the cancel confirmation screen is displayed to confirm whether or not to continue the transaction, so that the shutter is suddenly closed and the user can be prevented from being injured.

  (2) When the cancel button is pressed twice or more times, a warning screen is displayed to the user, so that the user can quickly notice the cause of the trouble.

(3) When the cancel button is depressed, if that other areas of the input operation unit is depressed, since the return to the time when the cancel button is pressed by disabling the pressing of the cancel button, a sudden It is possible to prevent the user from being injured by closing the shutter.

(4) when the cancel button is pressed, whether or not there is a hand inside the customer port detected by reception opening sensor, when there is a hand, and cancel button is pressed and disabling depression of the cancel button since to return to the time of the, it is possible to prevent the user injury closed suddenly shutter.

FIG. 1 is a functional block diagram of the ATM of FIG. 2 in Embodiment 1 of the present invention. FIG. 2 is an external view showing an automatic transaction apparatus (for example, ATM) in Embodiment 1 of the present invention. FIG. 3 is a diagram showing a transaction selection screen displayed on the input operation unit 12 in FIG. 1 before starting the transaction. FIG. 4 is a view showing a deposit rejection confirmation screen displayed on the input operation unit 12 in FIG. 1 in the first embodiment. FIG. 5 is a diagram illustrating a cancel confirmation screen displayed on the input operation unit 12 in FIG. 1 according to the first embodiment. FIG. 6 is a flowchart showing the operation at the time of deposit transaction of the ATM 10 of FIGS. 1 and 2 in Embodiment 1 of the present invention. FIG. 7 is a functional block diagram of the ATM of FIG. 2 in Embodiment 2 of the present invention. FIG. 8 is a diagram illustrating an alerting screen displayed on the input operation unit 12 in FIG. 7 according to the second embodiment. FIG. 9 is a flowchart showing the operation during the deposit transaction of the ATM 10A of FIG. 7 in the second embodiment of the present invention. FIG. 10 is a functional block diagram of the ATM of FIG. 2 in Embodiment 3 of the present invention. FIG. 11 is a flowchart showing an operation during input transaction of the ATM 10B of FIG. 10 according to the third embodiment of the present invention. FIG. 12 is a functional block diagram of the ATM of FIG. 2 in Embodiment 4 of the present invention. FIG. 13 is a flowchart showing the operation at the time of deposit transaction of the ATM 10C of FIG. 12 according to the fourth embodiment of the present invention.

  Modes for carrying out the present invention will become apparent from the following description of the preferred embodiments when read in light of the accompanying drawings. However, the drawings are only for explanation and do not limit the scope of the present invention.

(Configuration of Example 1)
FIG. 2 is a schematic external view showing an automatic transaction apparatus (for example, ATM) according to the first embodiment of the present invention.

  The ATM 10 of the first embodiment is installed in a bank store, a convenience store, etc., and by the user's own operations, transactions such as depositing cash (= deposit), cash withdrawal, transfer, balance inquiry, bankbook entry, etc. are performed. Is to do.

  The ATM 10 is covered with a cabinet 11 made of an iron material having a certain strength against heat and impact. On the front surface of the ATM 10, an operation surface 11a for a user to operate projects substantially horizontally in the direction of the user. In the back direction of the operation surface 11a, the input surface 11b is installed continuously from the operation surface 11a. Furthermore, the insertion surface 11c rises substantially perpendicularly to the insertion surface 11b.

  The operation surface 11a is provided with an input operation unit 12 that displays guidance for operation and performs input for various transactions. The input surface 11b is provided with a customer service port used for transactions dealing with cash such as a deposit / withdrawal transaction, that is, a banknote input / output port 13 and a coin input / output port 14. Furthermore, a shutter that can be opened and closed is provided at the upper part of the service opening in order to prevent foreign matters from entering the service opening and from the viewpoint of crime prevention.

  The insertion surface 11 c is provided with a bankbook handling port 15, a cash card (hereinafter simply referred to as “card”) handling port 16, and a speaker 17 that outputs voice and the like. The card is provided with a magnetic stripe, and customer information such as a financial institution code, a customer account number, and a name is stored in the magnetic stripe.

  FIG. 1 is a schematic functional block diagram showing the ATM of FIG. 2 in Embodiment 1 of the present invention.

  The ATM 10 includes a control unit 31 including a central processing unit and a main storage device (hereinafter referred to as “MEM”). The control unit 31 controls the entire ATM 10 by program control. The control unit 31 is connected to a non-illustrated non-volatile auxiliary storage device such as a hard disk and a communication control unit for controlling communication with the host computer. ing. The control unit 31 further includes cancellation confirmation means 31a and shutter closing means 31b. The input operation unit 12 controlled by the control unit 31 has a screen display function for displaying an operation screen composed of characters, graphics, and the like, and an input function using a touch panel for inputting information.

  The ATM 10 includes a card processing unit 32, a voice guidance unit 33, a bankbook processing unit 34, a banknote processing unit 35, and a coin processing unit 36 that are controlled by the control unit 31. The card processing unit 32 reads and writes the contents of the card. The voice guidance unit 33 has a function of performing various types of guidance to the user via the speaker 17. The bankbook processing unit 34 performs a bankbook bookkeeping process. The banknote processing unit 35 discriminates and counts the authenticity of banknotes and performs a deposit / withdrawal process. The coin processing unit 36 discriminates and counts the authenticity of the coins, and performs a deposit / withdrawal process.

  Further, a shutter 37 is provided at the bill insertion / extraction port 13 and the coin insertion / extraction port 14 which are customer service ports. This shutter 37 is provided from the viewpoint of crime prevention to prevent foreign matter from mixing into the customer service opening, and is configured to open and close at a necessary timing. A service port sensor 38 for detecting the presence of a foreign object or a hand is provided inside the service port.

  FIG. 3 is a diagram showing an example of a transaction selection screen displayed on the input operation unit 12 in FIG. 1 before starting the transaction.

  This transaction selection screen is displayed when the ATM 10 is turned on. On the transaction selection screen, a deposit button 12a-1, a withdrawal button 12a-2, a transfer button 12a-3, a utility bill payment button 12a-4, a balance inquiry button 12a-5, and a passbook entry button 12a representing transaction items are displayed. -6, a transfer button 12a-7, and a transaction selection button 12a (= 12a-1 to 12a-8) of a password change button 12a-8 are arranged.

  FIG. 4 is a diagram illustrating a deposit rejection confirmation screen displayed on the input operation unit 12 in FIG. 1 according to the first embodiment.

When there is a banknote that is damaged during a deposit transaction, a banknote that is markedly dirty, or a banknote that is not identified as a valid banknote, a guidance screen as shown in FIG. 4 is displayed. On this guidance screen, a message “There was a banknote that could not be deposited. Please press the confirmation button after receipt.” , A confirmation button 12b and a cancel button 12e are displayed.

  FIG. 5 is a diagram illustrating a cancel confirmation screen displayed on the input operation unit 12 in FIG. 1 according to the first embodiment.

  This operation screen is displayed when the cancel button is pressed during the transaction. The message “Cancel button has been pressed during the transaction. Do you want to cancel the transaction?” And the Yes button 12c and the No button 12d is displayed.

(Overall operation of ATM 10 of Example 1)
The operation of the entire ATM 10 will be described with reference to FIG. 1, FIG. 2 and FIG.

  When the user approaches the ATM 10, a proximity sensor (not shown) detects this, and the input operation unit 12 is powered on. When the power is turned on, the transaction selection screen shown in FIG.

  In the transaction selection screen of FIG. 3, deposit button 12a-1, withdrawal button 12a-2, transfer button 12a-3, utility bill payment button 12a-4, balance inquiry button 12a-5, passbook entry button 12a-6, transfer A button 12a-7 and a password change button 12a-8 are graphically displayed on the input operation unit 12 to prompt the user to select a transaction. When the user selects and presses one of these transaction selection buttons 12a (= 12a-1 to 12a-8), the corresponding transaction is started.

  For example, when the user withdraws cash from his / her own account, the user presses the withdrawal button 12a-2. When the drawer button 12a-2 is pressed, a withdrawal transaction is started, and a message prompting insertion of a bankbook and a card is displayed on the operation screen. When the bankbook is inserted into the bankbook handling port 15, the bankbook processing unit 34 takes it in and prepares for bookkeeping. When the card is inserted into the card handling port 16, the card processing unit 32 reads the magnetic stripe of the card and stores it in the MEM in the control unit 31.

  Next, the input operation unit 12 displays an operation screen for inputting the withdrawal amount desired by the user. A withdrawal amount is input by the user using this operation screen. Subsequently, an operation screen for inputting a password is displayed. When the personal identification number is input by the customer, the account number, amount, personal identification number, etc. are edited by the control unit 31 and transmitted to a host computer (not shown). When the host computer receives a message from the ATM 10, it reads the account information from the user's account file from the received account number, and checks whether the received password and the password held by the host computer match. .

  If the passwords do not match, the host computer sends a message to that effect to the ATM 10. The ATM 10 displays a password input screen on the input operation unit 12 and prompts the user to re-enter the password. If the passwords match, the host computer validates the transaction and subtracts the received amount from the balance of the account file to obtain a new balance. If there is passbook data for the unrecorded book, it is sent to ATM 10 together with the new balance. When the ATM 10 receives this, the book data received from the host computer is printed on the bank book taken in by the bank book processing unit 34.

  At the same time, the banknote processing unit 35 takes out banknotes from a storage (not shown) inside the ATM 10, counts them, and sets them in the banknote insertion / extraction port 13. Similarly, the coin deposit / withdrawal unit 40 takes out coins from the storage, counts them, and sets them in the coin insertion / extraction port 14. Next, a message prompting the user to take out the bankbook, cash card, and cash is displayed on the input operation unit 12, and the user can use the bankbook handling port 15, the card handling port 16, the bill insertion / extraction port 13, and the coin insertion / extraction port 14. Take out the bankbook, cash card and cash.

(Operation at the time of deposit transaction of ATM 10 of Example 1)
FIG. 6 is a flowchart showing the operation at the time of deposit transaction of the ATM 10 of FIGS. 1 and 2 in the first embodiment of the present invention.

  The operation of the ATM 10 according to the first embodiment includes a deposit transaction process in steps S1 to S13 indicating a normal deposit transaction flow, and a process when a switch means (for example, a cancel button) is pressed during the deposit process. It consists of a cancel button pressing process in steps S21 to S28 showing the flow.

  The cancel button pressing process is in a subroutine relationship with the deposit transaction process. When the cancel button is pressed in the step where the cancel button of the deposit transaction process is valid, the cancel button pressing process is started. In the cancel button pressing process, if the deposit process is not cancelled, the cancel button pressing process is configured to execute the return process and return to the next step after the deposit transaction processing step when the cancel button is pressed. Has been.

The operation of the ATM 10 is started by turning on the power to the ATM 10, and a transaction selection screen shown in FIG. 3 is displayed on the input operation unit 12 in step S 1. In step S2 , the user selects the deposit transaction by pressing the deposit button 12a-1. In step S3, a deposit transaction such as card insertion is performed, and in step S4, the shutter is opened. In step 5, the bill is set in the bill insertion / extraction port 13 by the user.

In step S6, when the setting of the banknote is completed, the shutter is closed, and in step S7, the authenticity of the banknote is checked and counted. In step S8, it is checked whether or not there has been a deposit rejection , that is, whether or not there is a damaged banknote, a banknote with significant dirt, or a banknote that has not been identified as a valid banknote.

  In step S8, when there is no deposit rejection (NO), in step S13, transaction termination processing such as confirmation of the deposit amount and transaction medium discharge is executed, and this processing is terminated. If there is a deposit reject in step S8 (YES), the shutter 37 is opened in step S9, and a deposit reject confirmation screen shown in FIG. 4 is displayed in step S10. On this guidance screen, a message “There was a banknote that could not be deposited. Please press the confirmation button after receipt.” And a confirmation button 12b are displayed.

  In step S11, the banknote rejected by the user from the customer service port (= banknote insertion / extraction port) 13 is taken out. In step S12, the confirmation button 12b is pressed, and the process returns to step S6.

  If the cancel button is pressed at the timing when the cancel button is pressed in the middle of the deposit transaction process, the cancel button pressing process is started. In step S21, a cancel confirmation screen shown in FIG. 5 is displayed. On this cancel confirmation screen, a message “Cancel button has been pressed during transaction. Do you want to cancel the transaction?”, A Yes button 12c, and a No button 12d are displayed. When the NO button 12d is pressed (NO), the return process is executed, and the process returns to the step next to the step of the deposit transaction process at the time when the cancel button is pressed.

  When the YES button 12c is pressed (YES), the process proceeds to step S23, and in step S23, it is determined whether or not a bill is present at the customer service port. The presence or absence of a banknote is detected by a banknote sensor (not shown). When it is determined that there is a bill, the process proceeds to step 27. When it is determined that there is no banknote, it is determined in step S24 whether or not the banknote has been taken into a temporary storage unit (not shown) of the ATM 10. When the bill is not in the temporary holding part (NO), the process proceeds to step S28.

  When the banknote is temporarily held (YES), in step S25, the banknote in the temporary holding section is conveyed to the customer service port, and the shutter 37 is opened in step S26. In step S27, a bill is received by the user, and in step S28, the shutter 37 is closed. Proceeding to step S13, in step S13, transaction end processing such as transaction medium discharge is executed, and this processing ends.

(Effect of Example 1)
According to the first embodiment, at the time of deposit transaction at the ATM 10, even if the cancel button 12e is accidentally pressed with the user's sleeve or the like, the cancel confirmation screen is displayed and whether or not the deposit processing is really cancelled. Since it is configured to check, it is possible to prevent the user from being injured suddenly by closing the shutter 37.

(Configuration of Example 2)
FIG. 7 is a functional block diagram of the ATM in FIG. 2 according to the second embodiment of the present invention. Elements common to the elements in FIG.

  The configuration of the ATM 10A in the second embodiment is substantially the same as the configuration of the ATM 10 in FIG. 1 showing the first embodiment, except that an alert / cancel confirmation means 31cA is added to the configuration of the first embodiment.

  FIG. 8 is a diagram illustrating an attention calling screen displayed on the input operation unit 12 in FIG. 7 according to the second embodiment.

  On this alert screen, the message “Trade button was pressed during the transaction. Please check if the sleeves of your clothes are touching the operation screen. Do you want to cancel the transaction?” And the Yes button 12c, No button 12d is displayed.

(Operation at the time of deposit transaction of ATM 10A of Example 2)
FIG. 9 is a flowchart showing the operation at the time of deposit transaction of the ATM 10A of FIG. 7 in the second embodiment of the present invention. Elements common to the elements in FIG. Yes.

  The operation at the time of deposit transaction of ATM 10A in the second embodiment is processed in accordance with steps S1 to S13 and steps S21 to S28 similar to the first embodiment and steps S31 to S34 which are the features of the second embodiment as follows. Is done.

  The deposit transaction processing of the second embodiment is almost the same as that of the first embodiment, and the ATM 10A operation is started by turning on the power to the ATM 10A, the transaction selection screen display processing in step S1, and the deposit transaction selection in step S2. Processing, step S3 deposit transaction execution processing, step S4 shutter opening processing, step S5 banknote set processing, step S6 shutter closing processing, step S7 banknote counting execution processing, step S8 deposit rejection A determination process, a shutter opening process in step S9, a deposit rejection confirmation screen process in step S10, a bill receiving process in step S11, and a confirmation button pressing process in step S12 are executed, and the process returns to step S6 as in the first embodiment.

  However, if the deposit is not rejected in step S8 (NO), the process proceeds to step S38, the process of clearing the number counter and then proceeding to step S13 is different from the process of the first embodiment.

  In the cancel button pressing process according to the second embodiment, steps S31 to S34 are added to the cancel button pressing process according to the first embodiment.

  In the deposit process, when the cancel button is pressed at a timing when the cancel button is valid, the cancel button pressing process is started. In step S31, it is determined whether or not the cancel button has been pressed for the second time or more. If the cancel button has been continuously pressed for the second time or more (YES), the process proceeds to step S32, and the alert screen shown in FIG. 7 is displayed. On this alert screen, the message “Transaction button was pressed during operation. Check if clothes sleeves etc. are touching the operation screen. Do you want to cancel the operation?” And the Yes button 12c, and No button 12d is displayed, and the process proceeds to step S22.

  If it is determined in step S31 that the cancel button has not been pressed for the second time or more (NO), a cancel confirmation screen is displayed as in the first embodiment, and the process proceeds to step S22.

  In step S22, it is determined whether or not to cancel the deposit transaction. If not canceled (NO), in step S33, the count of the number of times the cancel button is pressed is counted up, the return process is executed, and the step of the deposit transaction process when the cancel button is pressed is executed. Return to the next step.

  When canceling the deposit transaction (YES), the process proceeds to step S23. In the same manner as in the first embodiment, the process for determining whether or not the banknote in step S23 is in the customer service, the process for determining whether or not the banknote is in the temporary storage unit, the banknote transport process in step S25, and the shutter 37 in step S26. An opening process, a bill receiving process in step S27, and a closing process of the shutter 37 in step S28 are executed, and the process proceeds to step S34.

  In step S34, the number counter is cleared, the transaction end process in step S13 is executed, and this process ends.

(Effect of Example 2)
According to the second embodiment, in addition to the effects of the first embodiment, when the cancel button 12e is pressed for the second time or more, a warning screen is displayed to the user. When the button 12e is touched, the user can notice the cause of the trouble earlier.

(Configuration of Example 3)
FIG. 10 is a schematic functional block diagram showing the ATM in FIG. 2 according to the third embodiment of the present invention. Elements common to the elements in FIG.

  The configuration of the ATM 10B in the third embodiment is substantially the same as the configuration of the ATM 10 in FIG. 1 showing the first embodiment, except that a cancel invalidating means 31 dB is added to the configuration of the first embodiment.

(Operation at the time of deposit transaction of ATM 10B of Example 3)
FIG. 11 is a flowchart showing the operation at the time of deposit transaction of the ATM 10B of FIG. 10 according to the third embodiment of the present invention. Elements common to the elements in FIG. Yes.

  The operation at the time of deposit transaction of ATM 10B in the third embodiment is processed in accordance with steps S1 to S13 and steps S21 to S28 similar to the first embodiment, and steps S41 and 42 which are features of the third embodiment as follows. Is done.

  The deposit transaction process of the third embodiment is the same process as that of the first embodiment, and the ATM 10B operation is started by turning on the power to the ATM 10B, the transaction selection surface display process in step 1, and the deposit transaction selection process in step S2. Step S3, deposit transaction execution processing, step S4 shutter opening processing, step S5 banknote setting processing, step S6 shutter closing processing, step S7 bill counting execution processing, step S8 deposit rejection The process, the shutter opening process in step S9, the deposit rejection confirmation screen process in step S10, the bill receiving process in step S11, and the confirmation button pressing process in step S12 are executed, and the process returns to step S6 as in the first embodiment.

  In step S8, when the deposit is not rejected (NO), the process proceeds to step S13, a transaction end process is executed, and the process ends.

  In the cancel button pressing process of the third embodiment, steps S41 and S42 are added to the cancel button pressing process of the first embodiment.

  In the deposit transaction process, when the cancel button is pressed at a timing when the cancel button is valid, the cancel button pressing process is activated. In step S41, it is determined whether or not an input area other than the cancel button has been pressed. When an input area other than the cancel button is pressed (YES), the cancel invalidation process is executed in step S42, the return process is executed, and the next step of the deposit transaction processing step when the cancel button is pressed Return to.

  If no input area other than the cancel button has been pressed in step S41 (NO), the process proceeds to step S22.

  In the same manner as in the first embodiment, the following processing is to determine whether or not to cancel the deposit transaction in step S22, whether or not the banknote is in the customer service port in step S23, and whether the banknote in step S24 is in the temporary holding unit. The determination process, the banknote transport process in step S25, the opening process of the shutter 37 in step S26, the banknote receiving process in step S27, and the closing process of the shutter 37 in step S28 are executed, and the transaction end process in step S13 is executed. This process ends.

(Effect of Example 3)
According to the third embodiment, when the user accidentally presses the cancel button 12e when depositing or rejecting the deposit, if the user presses an area other than the cancel button 12e, the sleeve of the user's clothes touches. Since the canceling process is invalidated because it is determined that the shutter 37 has been canceled, there is an effect of preventing the shutter 37 from closing suddenly.

(Configuration of Example 4)
FIG. 12 is a schematic functional block diagram showing the ATM of FIG. 2 according to the fourth embodiment of the present invention. Elements common to those in FIG. 1 showing the first embodiment are denoted by common reference numerals.

The configuration of the ATM 10C in the fourth embodiment is substantially the same as the configuration of the ATM 10 in FIG. 1 showing the first embodiment, except that a cancel invalidation means 31dC and a sensor determination means 31eC are added to the configuration of the first embodiment. .

(Operation at the time of deposit transaction of ATM 10C of Example 4)
FIG. 13 is a flowchart showing the operation at the time of deposit transaction of the ATM 10C of FIG. 12 according to the fourth embodiment of the present invention. Elements common to those in FIG. 11 showing the third embodiment are denoted by common reference numerals. Yes.

  The operation at the time of deposit transaction of ATM 10C in the fourth embodiment follows steps S1 to S13 and steps S21 to S28 similar to the first embodiment and steps S51 and S52 that are the features of the fourth embodiment as follows. Processing is performed.

  The deposit transaction process of the fourth embodiment is the same process as that of the first embodiment, and the ATM 10C operation is started by turning on the power to the ATM 10C. The transaction selection surface display process in step 1 and the deposit transaction selection process in step S2 are performed. Step S3, deposit transaction execution processing, step S4 shutter opening processing, step S5 banknote setting processing, step S6 shutter closing processing, step S7 bill counting execution processing, step S8 deposit rejection The process, the shutter opening process in step S9, the deposit rejection confirmation screen process in step S10, the bill receiving process in step S11, and the confirmation button pressing process in step S12 are executed, and the process returns to step S6 as in the first embodiment.

  In step S8, when the deposit is not rejected (NO), the process proceeds to step S13, a transaction end process is executed, and the process ends.

In the cancel button pressing process according to the fourth embodiment, steps S51 and S52 are added to the cancel button pressing process according to the first embodiment.

  In the deposit transaction process, when the cancel button is pressed at a timing when the cancel button is valid, the cancel button pressing process is activated. In step S51, it is determined whether or not the customer service sensor 38 is on. When the customer service sensor 38 is turned on in step S51 (YES), the cancel process is invalidated in step S52, the return process is executed, and the process returns to the next step after the deposit transaction process when the cancel button is pressed.

  When the service port sensor 38 is off (NO), the process proceeds to step S21. Hereinafter, similarly to Example 1, the transaction confirmation screen display process in step S21, the determination process of whether or not to cancel the deposit transaction in step S22, the determination process of whether or not the banknote is in the service entrance, the banknote in step S24 Is executed in step S25, the banknote transport process in step S25, the shutter 37 opening process in step S26, the banknote receiving process in step S27, and the shutter 37 closing process in step S28 are executed. The transaction end process is executed and this process ends.

(Effect of Example 4)
According to the fourth embodiment, when the cancel button 12e is mistakenly pressed during the deposit process, the presence / absence of the user's hand is detected by the service port sensor 38, and when it is present, the cancel process is invalidated. Therefore, the shutter 37 can be prevented from closing suddenly.

(Modification)
The present invention is not limited to the above-described embodiments, and various usage forms and modifications are possible. For example, the following forms (a) to (e) are available as usage forms and modifications.

  (A) An automatic transaction apparatus is not limited to ATM10, 10A, 10B, 10C installed in the store of a financial institution, a convenience store, etc. The present invention can be widely applied as long as it is a device that performs transactions by user operations. For example, a ticket vending machine installed at a station or the like, an air ticket issuing machine installed at an airport, a self-checkout installed at a supermarket, a certificate issuing machine installed at a city hall or the like can be considered.

  (B) Although it demonstrated with the banknote as cash, this invention is applicable similarly also with a coin.

  (C) Although the deposit transaction has been described as an example, for example, other transactions such as a withdrawal transaction and a transfer transaction can be applied.

10, 10A, 10B, 10C ATM
12 Input operation part 12e Cancel button 13 Banknote insertion / extraction opening 14 Coin insertion / extraction opening 31, 31A, 31B, 31C Control part 31a, 31aA,
31aB, 31aC Cancel confirmation means 31b, 31bA,
31bB, 31bC Shutter closing means 31cA Attention / cancellation confirmation means 31dB, 31dC Cancellation invalidation means 31eC Sensor determination means 37 Shutter 38 Service port sensor

Claims (5)

In an automatic transaction device that performs transactions by user operations,
An input operation unit for displaying an operation screen to the user and prompting input;
A service entrance for delivering cash to and from the user;
An openable and closable shutter provided at the customer service opening;
Switch means for outputting a cancellation signal for canceling the transaction being operated by an input operation of the input operation unit;
In response to the cancellation signal, when there is an input operation other than the cancellation signal from the input operation unit, the cancellation signal is invalidated, cancellation invalidation means to continue the transaction during the operation,
When there is no input operation other than the cancellation signal from the input operation unit in response to the cancellation signal, a cancellation confirmation screen for prompting the user to confirm whether the transaction can be canceled is displayed on the input operation unit. Cancellation confirmation means for outputting the cancellation possibility,
If the cancellation is not possible when the shutter is open, the transaction is continued without closing the shutter, and if yes, shutter closing means for closing the shutter;
An automatic transaction apparatus comprising: In an automatic transaction device that performs transactions by user operations,
An input operation unit for displaying an operation screen to the user and prompting input;
A service entrance for delivering cash to and from the user;
An openable and closable shutter provided at the customer service opening;
A service entrance sensor provided at the service entrance;
Switch means for outputting a cancellation signal for canceling the transaction being operated by an input operation of the input operation unit;
Sensor determination means for receiving the cancellation signal, determining whether the service entrance sensor is in an on state or an off state, and outputting a determination result;
When the determination result is in an on state, the cancellation signal is invalidated, and cancellation invalidation means for continuing the transaction in operation;
When the determination result is in an off state, a cancellation confirmation screen that prompts the user to confirm whether the transaction can be canceled is displayed on the input operation unit and outputs the cancellation possibility,
If the cancellation is not possible when the shutter is open, the transaction is continued without closing the shutter, and if yes, shutter closing means for closing the shutter;
An automatic transaction apparatus comprising: The automatic transaction apparatus according to claim 1 or 2, wherein the switch means is a cancel button displayed on the input operation unit. The automatic transaction apparatus according to any one of claims 1 to 3, wherein the cash is a bill and / or a coin. The automatic transaction apparatus according to any one of claims 1 to 4, wherein the customer service port is a bill insertion / extraction port and / or a coin insertion / extraction port.

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