JP5554964B2 - Order system - Google Patents

Description

This invention relates to the order system with an order input equipment the orders from customer input.

  There are restaurants where ticket machines are installed. Conventionally, when a customer selects a desired menu in the ticket vending machine and enters a price for the dishes in the menu into the ticket vending machine, the customer receives a paper ticket (food ticket) on which the menu information is written. Thrown from ticket machines. The customer presents the received meal ticket to a restaurant counter or the like, and receives a desired menu dish in exchange for the ticket.

Here, since the ticket is discarded as garbage after being exchanged for cooking, it causes waste of paper, which is inconvenient in terms of environment.
Therefore, in the following Patent Document 1, it is proposed to use a thermal recording type rewrite card as a ticket, and in the following Patent Document 2, it is proposed to use an IC card as a ticket. In the thermal recording type rewrite card and the IC card, the menu information can be rewritten many times, so that the ticket can be used repeatedly, and the waste of paper can be suppressed accordingly.

JP 2000-3457 A JP 2005-173821 A

In Patent Documents 1 and 2, although a paper ticket can be eliminated, a ticket for a thermal recording type rewritable card or an IC card must be prepared on the restaurant side, and in that respect, rationalization is required. I can say that.
The present invention has been made under such circumstances, and an object thereof is to provide an order system with the order entry equipment capable of rationalizing about tickets.

The invention according to claim 1 is a system including an order input device for inputting an order, and an order receiving device which is an external device for receiving an order input to the order input device , wherein the order input device The apparatus includes: a first display unit for displaying information on items that can be ordered; a first operation unit operated to select an item desired by the ordering customer; and a medium carried by the ordering customer from the medium Selected when both the first reading unit for reading the identification information and the selection of the item by operating the first operation unit and the reading of the identification information by the first reading unit are completed. information items and viewing including the first order information transmitting means for transmitting a first order information including the identification information to the order receiving apparatus, the order reception apparatus, the medium order customers carry Knowledge Among the second reading means for reading information and the first order information received from the order input device, the second reading means includes the same identification information as the identification information read from the medium of the ordering customer Means for searching for the first order information and completing a receiving process for receiving the searched first order information as an order by the ordering customer, and the medium carried by the ordering customer has an electronic money function The order system further includes means for performing electronic money settlement with the order receiving device when the selected item is not settled with electronic money with the order input device .

When the medium carried by the ordering customer has an electronic money function, the order input device selects an item by operating the first operation unit, and reads the identification information by the first reading unit. in response to the both is completed for the selected item, means may also further including do a to settle in the electronic money associated with the identification information.

The order input device includes: an insertion unit into which cash is inserted; an issue unit for issuing a ticket in which information on an item selected by operating the first operation unit is described; Is selected and an item is selected, the selected item is settled in cash, and then the ticket is issued to the issuing means, and the second order including information on the selected item is included. information second order information transmitting means and may also further including do the to be transmitted to the external device.

In the invention according to claim 2 , the order input device is for issuing a ticket in which information on an item selected by operating the first operation unit and an input unit into which cash is input is described. When an item is selected by inserting cash into the issuing unit and the input unit, the selected item is settled with cash and the ticket is issued to the issuing unit. Second order information transmitting means for transmitting the second order information including the information to the order receiving device, wherein the order receiving device is operated in exchange for the ticket of the ordering customer who issued the ticket. 2 When the second operation unit is operated in exchange for the operation unit and the ticket of the ordering customer who issued the ticket, the second order information received from the order input device is displayed as the ordering customer. According and a completing means acceptance processing for accepting the order, is an order system of claim 1, wherein.

Invention 請 Motomeko 3 wherein, said order receiving apparatus includes a second display unit for displaying an order reception processing has been completed, out of order is displayed on the second display unit, select the order that you want to erase a third operating unit for, further comprising a third means for erasing the order selected by the operation unit, a claim 1 or 2, wherein the ordering system.

According to the first aspect of the present invention, in the order input device, information on items that can be ordered is displayed on the first display unit, and the ordering customer selects a desired item by operating the first operation unit. be able to.
In the order input device, the first reading unit can read the identification information of the medium from the medium carried by the ordering customer.

In the order input device, when both the selection of the item by operating the first operation unit and the reading of the medium identification information by the first reading unit are completed, the first order information transmitting unit is selected. The first order information including the item information and the read identification information is transmitted to the external device.
By comparing the identification information included in the first order information received by the external device with the identification information of the ordering customer's medium, it is possible to grasp which ordering customer ordered which item, so there is no ticket Can accept (confirm) an order (without ticket).

Thereby, the rationalization regarding a ticket can be achieved .

Further, according to the first aspect of the invention, orders system, an order input device, wherein an external device includes, an order receiving apparatus for receiving orders entered into the order entry device.
Further, in the order receiving device, the second reading unit can read the identification information of the medium carried by the ordering customer.

In the order receiving device, the first order information received from the order input device is searched for first order information including the same identification information as the identification information read from the ordering customer's medium by the second reading means, The acceptance process for accepting the retrieved first order information as an order by the ordering customer is completed.
As a result, the information on the item included in the first order information is linked to the ordering customer of the item, so that it is possible to correctly grasp which ordering customer has ordered which item and accept (confirm) the order. be able to.

As described above, since the order can be received with the identification information of the medium carried by the orderer instead of the ticket, the ticket itself is not necessary, and the rationalization of the ticket can be achieved.
According to the invention of claim 2 , in the order input device, the input unit can accept the inserted cash, and the issuing means stores the information of the item selected by operating the first operation unit. Issue the described ticket.

Here, in the order input device, the second order information transmitting means, when cash is input to the input section and an item is selected, settles the selected item with cash and then issues it to the issuing means. A ticket is issued and second order information including information on the selected item is transmitted to the order receiving device.
In the order receiving device, the second operation unit is operated in exchange for the ticket of the ordering customer for which the ticket has been issued by the order input device.

In the order receiving device, when the second operation unit is operated in exchange for the ticket of the ordering customer who issued the ticket, the second order information received from the order input device is received as an order by the ordering customer. Complete the acceptance process.
As a result, the item information included in the second order information is linked to the ordering customer of the item (the ordering customer who gave the ticket), so it is possible to correctly grasp which ordering customer ordered which item. The order can be accepted (confirmed).

The ordering customer who carries the medium is allowed to accept an order without a ticket, while the ordering customer who settles with cash is allowed to accept the order with a ticket in this way. Therefore, it is possible to rationalize the ticket while minimizing the issue of the ticket while flexibly corresponding to the order form .

According to the invention 請 Motomeko 3, wherein in order receiving apparatus, the order in which reception processing has been completed is displayed on the second display section, among the orders displayed on the second display unit, the order you want to erase the Can be selected with 3 operation units.

  And when an item is delivered to the ordering customer, if the order related to the item in the second display unit is selected by the third operation unit, the order is deleted, so troubles such as forgetting to deliver the item are prevented. it can.

It is a block diagram which shows the whole structure of the order system 1 provided in the restaurant. 2 is a block diagram showing an electrical configuration of a ticket vending machine 2. FIG. 3 is a block diagram showing an electrical configuration of the accepting machine 3. FIG. It is a flowchart which shows the procedure of the process implemented in the ticket vending machine. It is a flowchart which shows the modification of the procedure of the process implemented in the ticket vending machine. It is a flowchart which shows the procedure of the process implemented in the receiving machine. It is explanatory drawing which shows the operation image of the order system.

Embodiments of the present invention will be specifically described below with reference to the drawings.
FIG. 1 is a block diagram showing an overall configuration of an order system 1 provided in a restaurant.
Referring to FIG. 1, an order system 1 according to the present invention includes a ticket vending machine 2 (order input device) and a reception device 3 (order reception device). Although only one ticket vending machine 2 is shown in the ordering system 1 in FIG. 1, the ordering system 1 may include a plurality of ticket vending machines 2 (see FIG. 7 described later). The ticket vending machine 2 and the receiving machine 3 exist independently of each other, and thus the receiving machine 3 becomes an external device for the ticket vending machine 2. The ticket vending machine 2 is connected to the accepting machine 3, and the ticket vending machine 2 and the accepting machine 3 can communicate with each other. As an example, the ticket vending machine 2 is installed in the vicinity of an entrance of a restaurant (such as a standing eater at a station), and the reception machine 3 is installed in a reception counter near the kitchen of the restaurant.

The ticket vending machine 2 is an apparatus for inputting an order from a customer (ordering customer), and the receiving machine 3 is an apparatus for receiving an order input to the ticket vending machine 2 and notifying a store clerk. When the reception device 3 receives the order and the reception is confirmed, the store clerk provides the customer with the ordered menu dishes.
The ticket vending machine 2 has, for example, a box shape, and a display / operation unit 4 (first display unit), a coin insertion slot 5 (insertion unit), and banknotes on the front surface (side surface in FIG. 1). A loading slot 6 (loading section), a return slot 7, a food ticket dispensing outlet 8, and a reading section 9 (first reading means) are provided.

  The display / operation unit 4 is, for example, a liquid crystal display with a touch panel. The display / operation unit 4 displays a plurality of buttons 10 (first operation unit) representing menus (items) and prices of dishes provided at restaurants according to the type of menu. In this example, there are 6 kinds of menus such as buckwheat (200 yen), udon (200 yen), rice ball (150 yen), miso soup (100 yen), pickles (100 yen) and juice (100 yen). The operation unit 4 displays six buttons 10 representing corresponding menus. In other words, the display / operation unit 4 displays menu information that can be ordered. These buttons 10 are operated to select a menu desired by the customer, as will be described later.

Coins are inserted into the coin insertion slot 5. A bill is inserted into the bill insertion slot 6. Money such as change is returned from the return port 7. A paper meal ticket on which the menu selected by the customer is written (printed) is thrown out at the meal ticket outlet 8.
The reading unit 9 is for reading the identification information of the medium from the medium with the electronic money function carried by the customer. Here, the medium is an IC card, and the identification information of the medium is assigned by the IC card issuer for each IC card with respect to IDi (an application that can be executed by the IC chip of the IC card (application for electronic money settlement)). Number).

The accepting machine 3 includes a display 20 and a reading unit 21 (second reading unit).
The display 20 is at a position where at least a store clerk can see. The display 20 includes a display / operation unit 22 (second display unit). The display / operation unit 22 is, for example, a liquid crystal display with a touch panel. On the display / operation unit 22, received orders are displayed as order icons 45 and 46 (see FIG. 7) described later. Here, in the display / operation unit 22 in the state of FIG. 1, the left half area is defined as area A, and the right half area is defined as area B.

The reading unit 21 is for reading the IDi of the IC card with the electronic money function described above, is connected to the display 20, and is in a position where the customer can easily access the reception counter described above.
Next, the electrical configurations of the ticket vending machine 2 and the receiving machine 3 will be described.
FIG. 2 is a block diagram showing an electrical configuration of the ticket vending machine 2.

Referring to FIG. 2, the ticket vending machine 2 includes a control unit 30 (a first order information transmitting unit and a second order information transmitting unit) configured by a microcomputer or the like. The control unit 30 includes a CPU, a memory (ROM, RAM), and the like. The control unit 30 is for controlling the operation of the ticket vending machine 2.
The control unit 30 is electrically connected to each of the display / operation unit 4 and the reading unit 9 described above, and also includes a cash processing unit 31, a ticket issuing unit 32 (issuing means), a storage unit 33, and an I / F. The (interface) unit 34 is electrically connected to each other.

The cash processing unit 31 counts the cash inserted from the coin insertion slot 5 and the banknote insertion slot 6 (see FIG. 1) and calculates change.
The ticket issuing unit 32 prints a menu on a piece of paper and issues a meal ticket.
The storage unit 33 stores the menu described above.
The control unit 30 can communicate with the accepting device 3 (see FIG. 1) via the I / F unit 34.

FIG. 3 is a block diagram showing an electrical configuration of the accepting device 3.
Referring to FIG. 3, the accepting machine 3 is provided with a control unit 40 configured with a microcomputer or the like. The control unit 40 includes a CPU, memory (ROM, RAM), and the like. The control unit 40 is for controlling the operation of the receiving machine 3.
The control unit 40 is electrically connected to each of the display / operation unit 22 and the reading unit 21 described above, and is also electrically connected to the I / F unit 41. The control unit 40 is connected to the above-described I / F unit 34 (see FIG. 2) via the I / F unit 41 and can communicate with the ticket vending machine 2 (see FIG. 1).

Next, processing performed in each of the ticket vending machine 2 and the receiving machine 3 will be described individually.
FIG. 4 is a flowchart showing a procedure of processing performed in the ticket vending machine 2.
First, with reference to FIG. 4, the process implemented in the ticket vending machine 2 is demonstrated.
The control unit 30 (see FIG. 2) of the ticket vending machine 2 first confirms whether or not cash has been inserted into either the coin slot 5 or the bill slot 6 (see FIG. 1) (step S1). Here, the control part 30 confirms whether there was cash insertion by confirming whether the cash process part 31 (refer FIG. 2) counted cash. That is, if there is cash input, the cash processing unit 31 counts cash, and if there is no cash input, the cash processing unit 31 does not count cash.

If there is no cash input (NO in step S1), the control unit 30 confirms whether or not the menu is selected by pressing the button 10 (see FIG. 1) by the customer (step S2).
If there is a menu selection (YES in step S2), the control unit 30 checks whether or not the reading unit 9 reads the IDi of the IC card by holding the IC card over the reading unit 9 (see FIG. 1) ( Step S3).

  If the IDi is read (YES in step S3), the control unit 30 makes a payment (also referred to as IC payment) with the electronic money related to the read IDi for the menu dish selected by the customer (step S4). ). Specifically, the IC chip of the IC card stores the remaining amount information about the amount charged to the IC card as electronic money, and the remaining amount is subtracted according to the settlement amount (the price of the selected menu). IC payment is performed by (update).

Further, simultaneously with the IC settlement, the control unit 30 generates first order information including the selected menu information (here, the menu name) and the read IDi. / F unit 34 (see FIG. 2) transmits the data to accepting machine 3 (see FIG. 1) (step S4).
That is, when both the selection of the menu by pressing the button 10 (see FIG. 1) and the reading of IDi by the reading unit 9 are completed, the control unit 30 transmits the first order information to the accepting device 3. To do. Therefore, by comparing IDi included in the first order information received by the accepting machine 3 with IDi of the IC card of the customer who has finished the IC settlement and arrived at the aforementioned reception counter, which customer has which menu. Since it is possible to know whether the order has been placed, the order can be accepted (determined) without a meal ticket (ticket). Thereby, the rationalization regarding a ticket can be achieved.

On the other hand, if there is a cash input in step S1 (YES in step S1), the control unit 30 checks whether or not a menu is selected (step S5). As a premise, here, it is assumed that an amount of cash equal to or greater than the price of the menu desired by the customer is inserted.
If there is a menu selection (YES in step S5), the control unit 30 makes a settlement with the inserted cash for the menu food selected by the customer (step S6). Here, if the total amount of cash inserted is higher than the price of the menu, the cash processing unit 31 (see FIG. 2) calculates change, and this change is returned to the customer from the return port 7 (see FIG. 1). The

  Further, the control unit 30 generates second order information including the selected menu information (menu name) simultaneously with the cash settlement (or after the cash settlement is completed), and this second order information Is transmitted to the accepting device 3 (see FIG. 1) by the I / F unit 34 (see FIG. 2) (step S6). Further, at this time, the control unit 30 displays a meal ticket on which information (menu name) of the menu selected by pressing the button 10 (see FIG. 1) is pressed with respect to the ticket issuing unit 32 (see FIG. 2). Issue (step S6). The issued meal ticket is thrown into the meal ticket outlet 8 (see FIG. 1). The customer goes to the reception counter after receiving the food ticket thrown into the food ticket outlet 8.

Therefore, which customer ordered which menu by comparing the menu information included in the second order information received by the reception machine 3 with the menu information described in the meal ticket provided by the customer at the reception counter. Can be accepted and confirmed (confirmed).
As described above, in the ticket vending machine 2, a food ticket is issued to a customer who made a cash settlement, but a food ticket is not issued to a customer who made an IC settlement.

FIG. 5 is a flowchart showing a modified example of the procedure of processing performed in the ticket vending machine 2.
Here, in the flowchart of FIG. 4 described above, in the case of cash settlement, a menu selection confirmation process (step S5) is performed after the cash input confirmation process (step S1). Instead, as shown in the flowchart of FIG. 5, the menu selection confirmation process (step S <b> 11) may be performed earlier than the cash input confirmation process (step S <b> 12). The other processing procedures are the same in the flowchart of FIG. 4 and the flowchart of FIG.

FIG. 6 is a flowchart showing a procedure of processing performed in the accepting device 3.
Next, with reference to FIG. 6, the process performed in the receiving machine 3 is demonstrated.
The control unit 40 (see FIG. 3) of the accepting machine 3 receives the order information (the first order information or the second order described above) transmitted from the I / F unit 34 (see FIG. 2) of the ticket vending machine 2 (see FIG. 1). Information) is monitored by the I / F unit 41 (see FIG. 3) (step S21).

When the order information is received (YES in step S21), the control unit 40 checks whether the order information is the first order information or the second order information (step S22).
When the received order information is the first order information, the control unit 40 refers to the content (menu name) of the first order information and an icon indicating that the payment is IC (referred to as a first order icon, which will be described later with reference to FIG. Is displayed in the left region (A region, see FIG. 1) of the display / operation unit 22 (step S23). Thereby, in the accepting machine 3, the accepted order is displayed on the display / operation unit 22 (A area).

  When the received order information is the second order information, the control unit 40 refers to the content (menu name) of the second order information and an icon indicating that it is cash settlement (second order icon, which will be described later with reference to FIG. (See reference numeral 46 in FIG. 1) is displayed in the area A (see FIG. 1) (step S24). Thereby, in the accepting machine 3, the accepted order is displayed on the display / operation unit 22 (A area).

Further, the control unit 40 monitors whether or not the customer reads the IC card IDi by holding the IC card over the reading unit 21 (see FIG. 1) (step S25).
When IDi is read (YES in step S25), the control unit 40 first includes the same IDi as the read IDi in the first order information received so far by the I / F unit 41 (see FIG. 3). Order information is searched (step S26). As a result of the search, if there is corresponding first order information (first order information including the same IDi as the read IDi) (YES in step S27), the control unit 40 displays the A area of the display / operation unit 22 Among the first order icons displayed in (see FIG. 1), the first order icon corresponding to the corresponding first order information is moved from the A area to the B area (see FIG. 1) (step S28). Thereby, the control unit 40 completes the reception process for receiving the searched first order information as an order by the ordering customer.

  When the second order icon displayed in area A is pressed (YES in step S29), control unit 40 moves the pressed second order icon from area A to area B (see FIG. 1) (step S29). S30). Thereby, the control part 40 completes the reception process for receiving 2nd order information as an order by the order customer. In this situation, when the customer who received the meal ticket by cash settlement at the ticket vending machine 2 (see FIG. 1) handed the meal ticket to the clerk at the reception counter, the clerk entered the menu name ( It is assumed that a second order icon indicating that (cooking name) and cash settlement is found and then the second order icon is pressed.

  When the order icon displayed in the B area is pressed (YES in step S31), the control unit 40 transfers the pressed order icon (in other words, to the customer) in the B area of the display / operation unit 22. The order relating to the dish is deleted (step S32). That is, the order icons (the first order icon and the second order icon) are for selecting an order to be deleted from the orders displayed in the area B of the display / operation unit 22. Deletes the order selected by the order icon. In this situation, when the dish of the menu of the order icon in area B is delivered to the customer, the store clerk finds the corresponding order icon in area B in order to confirm that the delivery of the dish is completed. It is assumed that the order icon is pressed. By the processing in step S32, the pressed order icon disappears from the display / operation unit 22 (see FIG. 1), and the delivery of the dish to the customer regarding the order related to the pressed order icon is completed.

FIG. 7 is an explanatory diagram showing an operation image of the order system 1.
Next, with reference to FIG. 7, the process performed in the reception machine 3 is demonstrated in detail.
Here, it is assumed that there are a customer who makes an IC payment for soba and a customer who makes a cash payment for udon in the ticket machine 2.

  In this case, the ticket machine 2 transmits the first order information about soba and the second order information about udon to the receiving machine 3 (steps S4 and S6 in FIG. 4), and the display / operation unit 22 of the receiving machine 3 In the area A, a first order icon 45 (third operation unit) for soba and a second order icon 46 (second operation unit and third operation unit) for udon are displayed (FIG. 6). Steps S23 and S24). This state is shown in FIG.

  And the customer (cash settlement customer) who finished the cash settlement of the udon presents the food ticket received by the ticket vending machine 2 to the store clerk at the reception counter. After receiving the presented meal ticket, the clerk looks at the menu name (udon) described in the meal ticket, finds the second order icon 46 of the same menu name in the area A, and then finds the second order icon 46 Is pressed (YES in step S29 in FIG. 6).

  Then, the pressed second order icon 46 moves to the area B as shown in FIG. 7B (step S30 in FIG. 6). In other words, in the case of cash settlement, in the accepting machine 3, when the second order icon 46 is pressed by the control unit 40 (see FIG. 3) in exchange for the customer's meal ticket issued, as described above, I The / F unit 41 (see FIG. 3) completes the receiving process for receiving the second order information received from the ticket vending machine 2 as an order by the customer. In addition, the order of the udon for which the reception process has been completed is displayed as the second order icon 46 in the area B of the display / operation unit 22.

As a result, the store clerk confirms the order contents (udon) and recognizes the customers who ordered the udon, and confirms the acceptance of the order for the udon. After that, preparations are made to provide udon for this customer.
In other words, since the menu information (menu name) included in the second order information is linked to the customer who ordered the menu (the customer who offered the food ticket), it is possible to correctly grasp which customer ordered which menu. , Can accept orders.

On the other hand, the customer who has finished the IC payment by the side (IC payment customer) holds the IC card held over the reading unit 9 of the ticket vending machine 2 over the reading unit 21 of the receiving machine 3 this time.
Then, the IDi of this IC card is read by the reading unit 21, and as described above, the first order information including the same IDi as this IDi is searched for in the first order information transmitted to the accepting device 3 (see FIG. 6 step S26). In the area A, the first order icon 45 (see FIG. 7B) corresponding to the corresponding first order information (here, the first order information about buckwheat) is as shown in FIG. 7C. Next, it moves to the area B (step S28 in FIG. 6). In other words, in the case of IC settlement, the control unit 40 (see FIG. 3) reads the first order information received from the ticket vending machine 2 by the I / F unit 41 (see FIG. 3) as described above. The unit 21 searches for the first order information including the same IDi as the IDi read from the customer's IC card, and completes the receiving process for receiving the searched first order information as an order by the customer. Further, the soba order for which the reception process has been completed is displayed as the first order icon 45 in the area B of the display / operation unit 22.

Here, unlike the case of the second order icon 46, even if the first order icon 45 is pushed by the store clerk, the first order icon 45 does not move from the A area to the B area. That is, if there is first order information including the same IDi as the IDi read by the reading unit 21, the corresponding first order icon 45 in the A area automatically moves to the B area.
Here, when the first order icon 45 moves from the A area to the B area, the customer who holds the IC card over the reading unit 21 places an order related to the first order icon 45 (a soba order). It is. Therefore, the store clerk looks at the customer holding the IC card over the reading unit 21 when the first order icon 45 moves from the A area to the B area, recognizes the nearby customer, and confirms the order contents (soba). Then, confirm the acceptance of orders for soba. After that, preparations are made to provide soba for this customer.

  That is, since the menu information (menu name) included in the first order information received by the accepting machine 3 and the ordering customer of the menu are linked, it is possible to correctly grasp which customer ordered which menu, Orders can be accepted. In this way, since the order can be accepted with the IDi of the IC card carried by the customer instead of the meal ticket, the meal ticket itself becomes unnecessary, and rationalization of the meal ticket can be achieved.

In addition, while ordering customers who carry IC cards with electronic money function can accept orders without ticket, ordering customers who settle with cash can accept orders with meal tickets. I have to. Therefore, it is possible to rationalize the meal ticket by flexibly responding to the order form and minimizing the issue of the meal ticket.
When the acceptance of the order is confirmed as described above, both the first order icon 45 and the second order icon 46 are in the B area.

  When the udon (ordered item) related to the second order icon 46 (cash settlement) is delivered to the customer, the store clerk presses the second order icon 46 for the udon in area B (step in FIG. 6). YES in S31). As a result, the pressed second order icon 46 is erased as shown in FIG. 7D (step S32 in FIG. 6), and the provision of dishes (udon) for this order is completed.

Similarly, when the soba (ordered item) related to the first order icon 45 (IC settlement) is delivered to the customer, the store clerk presses the first order icon 45 for the soba in the B area (FIG. 6). YES in step S31). As a result, the pressed first order icon 45 is erased (not shown), and the provision of dishes (soba) for this order is completed.
In this way, when a dish is delivered to a customer, if the order related to the dish in the B area (order icons 45 and 46 itself) is selected, the order is deleted, so forgetting to hand over the dish on the menu. Etc. can be prevented.

  Here, as described above, the order icons 45 and 46 are displayed on the display / operation unit 22 (A area) of the accepting machine 3 until the acceptance of the order is confirmed (FIG. 7A). (See), the clerk can start cooking the dishes related to the order icons 45 and 46 displayed in the area A in advance, and can deliver the dishes to the customer at the same time the reception is confirmed. This makes it possible to provide a quick meal.

The present invention is not limited to the contents of the above embodiments, and various modifications can be made within the scope of the claims.
For example, in the above-described embodiment, not only IC payment but also cash payment can be performed, but a configuration in which only IC payment can be made may be adopted. If it does so, since the issuance of the meal ticket accompanying cash settlement can be omitted, the meal ticket itself becomes completely unnecessary.

In the above-described embodiment, when both the menu selection and IDi reading are completed in the ticket vending machine 2 (YES in step S3 in FIG. 4 and YES in step S13 in FIG. 5), the selection is made on the spot. For the menu, IC payment is made with electronic money related to the read IDi.
Instead, when both the menu selection and IDi reading are completed at the ticket vending machine 2, only the order reservation for the selected menu (transmission of the first order information to the reception machine 3) is made for the time being, and IC settlement is made. May be executed by the control unit 40 (see FIG. 3) in response to completion of reading of IDi by the reading unit 21 in the accepting device 3. In this case, the IC settlement is executed in step S28 in FIG.

Further, a plurality of order contents may be associated with one IDi. In the display / operation unit 22 of the accepting machine 3 in that case, when the order content accepting process is completed, the corresponding first order icon 46 shifts from the A area to the B area, but a plurality of associated order contents ( The plurality of first order icons 46) shift simultaneously (see FIG. 7).
Further, when the IC chip of one IC card can execute a plurality of applications and the IC card can be settled with a plurality of types of electronic money, at the time of IC settlement, the desired type of customer It is also possible to select electronic money and allow IC settlement with the electronic money. As a premise in this case, it is necessary that the IC settlement of the ticket vending machine 2 and the reception machine 3 corresponds to the IC settlement with a plurality of types of electronic money.

  In the present invention, the medium carried by the customer is an IC card and the identification information is IDi. However, the identification information may be IDm (manufacturing number of the IC chip of the IC card). In addition, a mobile phone can be used as the medium. In this case, as the mobile phone identification information, in addition to IDi and IDm, a mobile phone mail address, a telephone number, and the like can be used. That is, any information can be used as the identification information as long as the information can identify the medium.

  The present invention is not limited to the above-described food ordering system at restaurants, but can also be applied to equipment (such as towels) rental systems in public baths and admission systems in movie theaters. In these cases, it is not necessary to prepare tickets such as equipment use tickets and movie theater admission tickets.

DESCRIPTION OF SYMBOLS 1 Order system 2 Ticket vending machine 3 Reception machine 4 Display / operation part 5 Coin slot 6 Bill slot 9 Reading part 10 Button 21 Reading part 22 Display / operation part 30 Control part 32 Ticketing part 40 Control part 45 First order icon 46 Second order icon

Claims (3)

A ordering system including an order input device order is entered, an order receiving apparatus is an external device for receiving orders entered before Symbol order entry device, a
The order input device includes:
A first display for displaying information on orderable items;
A first operation unit operated to select an item desired by an ordering customer;
First reading means for reading identification information of the medium from a medium carried by the ordering customer;
When both the selection of the item by operating the first operation unit and the reading of the identification information by the first reading unit are completed, the information of the selected item and the identification information are included. First order information transmitting means for transmitting the first order information to the order receiving device,
The order receiving device is:
Second reading means for reading identification information of the medium carried by the ordering customer;
The first order information received from the order input device is searched for first order information including the same identification information as the identification information read from the medium of the ordering customer by the second reading means. and complete means the acceptance process for accepting a 1 order information as an order by the order customer viewing including,
In the case where the medium carried by the ordering customer has an electronic money function, if the selected item is not electronic money settled by the order input device, electronic money settlement is performed by the order receiving device. An ordering system further comprising means . The order input device includes:
An input section where cash is input;
Issuing means for issuing a ticket in which information of an item selected by operating the first operation unit is described;
When an item is selected by inserting cash into the input unit, the selected item is settled with cash, and then the ticket is issued to the issuing means, and information on the selected item is included. Second order information transmitting means for transmitting the received second order information to the order receiving device,
The order receiving device is:
A second operation unit operated in exchange for the ticket of the ordering customer from which the ticket was issued;
When the second operation unit is operated in exchange for the ticket of the ordering customer who issued the ticket, an acceptance process for accepting the second order information received from the order input device as an order by the ordering customer and a completing means, ordering system of claim 1, wherein. The order receiving device is:
A second display unit for displaying an order for which reception processing has been completed;
A third operation unit for selecting an order to be deleted from the orders displayed on the second display unit;
It said third and means for erasing the order selected by the operation unit, according to claim 1 or 2 ordering system according.

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