JP5586646B2 - Ordering terminal and ordering system - Google Patents

Description

  Embodiments described herein relate generally to an order terminal and an order ring system used in restaurants and the like.

  Conventional ordering systems used in restaurants, etc. are handy terminals, order stations that receive order information from this handy terminal and give instructions to various devices, and order information according to instructions from this order station. It is mainly composed of a kitchen printer that prints and issues.

  A store clerk, a visitor, or the like inputs menu information for ordering at the handy terminal and transmits data to the order station. The order station receives the ordered data and issues an instruction to issue an order slip on which order information is printed to a kitchen printer installed in a kitchen or the like. The person in charge in the kitchen prepares for cooking by looking at the order slip printed and issued from the kitchen printer.

  However, a store clerk or a visitor who is unfamiliar with the handy terminal may forget the operation of transmitting the order information. Even when order information is transmitted, there may be a case where the order information received at the handy terminal is in an untransmitted state due to some trouble in the communication state.

JP 2008-47032 A

  In view of such circumstances, a problem to be solved by an embodiment of the present invention is to provide an order terminal and a program that prevent an unsent state of order information.

The order terminal of the present embodiment includes a receiving unit that receives input of various types of information including order information related to products, a storage unit that stores order information received by the receiving unit, and a storage unit that stores the order information received by the receiving unit. A transmission instructing means for instructing transmission of the ordered information, a first untransmitted state in which transmission is not performed for a predetermined time despite the transmission instruction by the transmission instructing means being made, and the reception A determination means for determining a second untransmitted state in which a transmission instruction by a predetermined time transmission instruction means is not made after the means receives the order information; a first untransmitted state determined by the determination means; And an informing means for distinguishing and informing the second untransmitted state .

In addition, the ordering system of the present embodiment includes a receiving unit that receives input of various types of information including order information related to products, a storage unit that stores the order information received by the receiving unit, and the storage for the external device. A transmission instructing unit for instructing transmission of the order information stored in the section, and determining a first untransmitted state that has not been transmitted for a predetermined time despite the transmission instruction by the transmission instructing unit A determination unit for determining a second non-transmission state in which a transmission instruction by a predetermined time transmission instruction unit is not made after the reception unit has received the order information, and a first non-transmission state determined by the determination unit a transmission state, and informing means for informing to distinguish between the second non-transmission state, at the same time to notify by the notification unit, information that the non-transmission state of the order information is generated And output means for outputting to an external device, and ordering terminal having receives information indicating that state information and the unsent about the order information transmitted from the ordering terminal, external such information An order station having a transmission / reception unit for transmitting to the receiver, a receiving unit for receiving information on the order information and information indicating the unsent state from the order station, and the order information received by the receiving unit not transmitted A kitchen printer having a printing unit that prints and issues a slip for informing information indicating that the current state is in the state.

The block diagram which shows the whole structure of the ordering system of this embodiment. The block diagram which shows the electrical connection of the handy terminal of this embodiment. The block diagram which shows the electrical connection of this embodiment order station. The flowchart which shows the process which CPU of the handy terminal of this embodiment performs. The flowchart which shows the process which CPU of the handy terminal of this embodiment performs. The flowchart which showed the process which the order station of this embodiment performs. The figure which shows an example of the slip printed out from the kitchen printer of this embodiment.

  Hereinafter, an order terminal according to an embodiment of the present invention will be described in detail with reference to the accompanying drawings. In addition, the order terminal which concerns on this embodiment demonstrates as an example the handy terminal used for the ordering system in restaurants, such as a restaurant.

  FIG. 1 is a block diagram showing the overall configuration of the ordering system 1. The ordering system 1 mainly includes an handy terminal 2, a kitchen printer 3, a POS (Point-Of-Sales) terminal 4, a customer check printer 5 and an order station 6, and a wireless repeater 7 which are order terminals. The kitchen printer 3, the POS terminal 4, and the customer check printer 5 are communicably connected to the order station 6 via a communication cable 8.

  The handy terminal 2 is carried by an ordering clerk, and the kitchen printer 3 prints and issues a cooking instruction slip (not shown) for instructing the cook in the kitchen to order menu items. The POS terminal 4 is installed in the checkout counter. The customer check printer 5 is installed in the hall and has the same basic structure as the kitchen printer 3, and prints and issues a slip to be delivered to the customer after serving the ordered product. The order station 6 is installed, for example, in a store backyard or the like and controls the entire ordering system 1.

  Here, the handy terminal 2 will be described in detail. The handy terminal 2 performs wireless communication with the order station 6 by a wireless repeater 7 set on, for example, a ceiling in the store. The order information ordered by the handy terminal 2 is transmitted from the order station 6 to the kitchen printer 3, the POS terminal 4, and the customer check printer 5. In the kitchen printer 3 or the like, a slip having contents corresponding to the order information received from the order station 6 is printed and issued. The POS terminal 4 performs accounting processing based on the order information.

  As shown in FIG. 1, the handy terminal 2 includes a left door body 9 and a right door body 10 that can be spread. The left door body 9 is provided with an LCD 12 with a touch panel 11, and has a keyboard 13 at a lower portion of the right door body 10 and the LCD 12. The LCD 12 displays predetermined information to an ordering clerk who uses the handy terminal 2. The keyboard 13 includes menu keys, numeric keys, a confirmation key, and the like. These various input keys enable the input of order information together with the touch panel 11 assigned and used on the screen of the LCD 12.

  The right door body 10 has a viewing window 14 that passes through the right door body 10. Even when the handy terminal 2 is closed through the viewing window 14, the information displayed on the LCD 12 can be confirmed.

  FIG. 2 is a block diagram showing electrical connection of the handy terminal 2. The handy terminal 2 mainly includes a CPU 31, a ROM 33, a RAM 34, a touch panel controller 35, a display controller 36, a keyboard controller 37, a wireless unit interface (I / F) 39, and a timer 40. These units are connected to the CPU 31 via the bus line 32.

  The handy terminal 2 is connected to a touch panel (display device) 11 via a touch panel controller 35, an LCD 12 is connected via a display controller 36, and a keyboard 16 is connected via a keyboard controller 37.

  CPU31 controls each part intensively. The ROM 33 stores in advance fixed information such as a control program for operating the CPU 31.

  The RAM 34 functions as a work area for storing various information in a rewritable manner. In addition, the RAM 34 stores a menu storage table (not shown) for storing a menu code attached to the ordered menu and untransmitted information for notifying that the order information has not been transmitted to the order station 6. It has a notification time table (not shown) used for notification.

  In the notification time table, a predetermined waiting time (“t1” seconds, “t1” seconds, “t1” seconds, “act”) used in Act 411, Act 415, and Act 419 in FIG. t2 ″ seconds) is stored. The waiting time “t1” is a waiting time used when determining whether or not a transmission error has occurred after the order transmission key of the handy terminal 2 is pressed in the processing of Act 411 in FIG. The waiting time is also used when determining whether or not there is an order transmission instruction by pressing the order transmission key of the handy terminal 2 in the process of Act 419.

The waiting time “t2” seconds is determined in the process of Act 415 of FIG. 5 (1) when an order transmission instruction is issued when a transmission key of the handy terminal 2 described later is pressed, and an order ( When the order information) is a transmission error and the order is not transmitted to the order station 6, the state is not yet transmitted. (2) The order transmission key is not pressed and there is no order transmission instruction. In the case of any one of (1) and (2), when the predetermined time continues, the handy terminal 2 determines that the transmission has been forgotten and the order station 6 etc. This is a waiting time that serves as a reference when notifying that an untransmitted state has occurred in the external device. In this embodiment, as an example, the waiting time “t1” is set to “120 seconds”, and the waiting time “t2” is set to “180 seconds”. That is, “t2” seconds are set longer than “t1” seconds. Note that the waiting time “t1” seconds and “t2” seconds may be set as the same time.

Further, the RAM 34 has an error flag memory for storing an untransmitted state stored in Act 412 and Act 420 of FIG. In this error flag memory, “0” is stored as an initial value, and in the case of the untransmitted state in the case of (1) above, the error flag “1” is set, and the above (2) In this case, the error flag “2” is set. The RAM 34 also stores a notification method for notifying that the order information has not been transmitted in association with the error flag.

  The wireless unit 38 is connected via the wireless unit interface 39 and performs wireless communication with the wireless repeater 7. The order information input at the handy terminal 2 is transmitted from the wireless unit 38 to the wireless repeater 7. The timer 40 measures a predetermined time T according to an operation start instruction from the CPU 31.

  FIG. 3 is a block diagram showing the electrical connection of the order station 6. The order station 6 includes a CPU 51, a ROM 53, a RAM 54, a display / keyboard controller 55, and a LAN controller 56. Further, the LCD station 15 and the keyboard 16 are connected to the order station 6 via a display / keyboard controller 55, and a LAN driver / receiver 57 is connected via a LAN controller 56.

  The CPU 51 centrally controls each unit via the bus line 52. The ROM 53 stores in advance fixed information such as a control program for operating the CPU 51. The RAM 54 functions as a work area that stores various information in a rewritable manner.

  The order information output from the handy terminal 2 and received by the wireless repeater 7 is transmitted to the order station 6 via the communication cable 8 connected to the LAN driver / receiver 57.

  4 and 5 show the CPU 31 of the handy terminal 2 in order to notify an external device such as the order station 6 and the kitchen printer 3 that the menu information ordered from the customer is unsent for some reason. It is a flowchart which shows the process which is performed. In the following description of the flowcharts, Act 401 and subsequent steps will be described on the assumption that a predetermined menu is ordered by a customer. Further, in the following description, the case where the order information is not transmitted to the station 6 due to some communication failure although the store clerk inputs the order transmission key, the transmission state is not transmitted and an unsent error occurs. explain.

  First, a premise part is demonstrated. Here, for example, it is assumed that the store clerk receives an order from a customer for two items of the menu name “green tea” and the menu name “coffee”.

  The store clerk inputs, for example, a table code, a person in charge, the number of customers visiting the store, etc. via a screen displayed on the touch panel 11 of the handy terminal 2 shown in FIG. When the CPU 31 of the handy terminal 2 detects that a table code, a person in charge, the number of customers visiting the store, and the like are input (Y in Act 401), the CPU 31 stores the input content in the RAM 34 (Act 402). Thereafter, the screen of the touch panel 11 of the handy terminal 2 is switched to the menu screen. A list of menu screens is displayed on the touch panel 11 as a display unit (Act 403).

  When the store clerk accepts an order for “green tea” from a customer, the store clerk presses the “green tea” menu key displayed on the handy terminal 2. When the CPU 31 detects that the menu “green tea” is pressed and input (Y in Act 404), it stores the menu code assigned to the input menu key in the RAM 34 (Act 405).

  Next, the CPU 31 again waits for the menu key to be pressed and input (Act 406). When the CPU 31 detects that the menu name “coffee” displayed on the handy terminal 2 has been pressed (Y in Act 406), the CPU 31 returns to the processing of Act 405 and is assigned to the input menu key. The stored menu code is stored in the RAM 34 (Act 405). Note that the processing functions executed in Act 401, Act 404, and Act 406 correspond to accepting means for receiving input of various types of information including order information related to products. The RAM 34 corresponds to a storage unit that stores various types of information received by the receiving unit.

  Next, the store clerk presses a confirmation key to confirm the menu that has been ordered by the store visitor. Then, the CPU 31 detects that the confirmation key has been inputted (Y in Act 407), and displays the menu information stored in the RAM 34 so far on the screen of the touch panel. The processing function that the CPU 31 displays on the touch panel screen corresponds to display means.

Next, the CPU 31 executes the flow shown in FIG. 5, operates the timer 40, and starts measuring time T (Act 408). The processing function of Act 408 corresponds to the time measuring means. Here, “menu confirmation” means that the menu received is confirmed by receiving the input of the “confirmation key” displayed on the handy terminal 2 and displayed in a list. A store clerk can see this list display and, for example, can confirm an order with a customer.

  Next, the CPU 31 waits for the input of a transmission key for instructing transmission of the ordered menu to the order station 6 (Act 409). When the transmission key is input by the store clerk, the CPU 31 transmits a menu (that is, order transmission) for receiving the order (order information) to the order station 6 which is the order management apparatus (Y in Act 409). The processing function executed by the CPU 31 in Act 409 corresponds to a transmission instruction unit that instructs the external device to transmit the order information stored in the storage unit.

  Thereafter, the CPU 31 waits for a notification from the order station 6 that the order transmission has been completed normally (for example, an Ack signal in the communication protocol) (Act 410). The processing function executed by the CPU 31 in Act 410 corresponds to determination means for determining whether or not an order (order information) unsent state has occurred. Here, “normal” means that the menu information transmitted from the handy terminal 2 is received by the order station 6. When the CPU 31 receives a notification that the order transmission is completed from the order station 6 (Y in Act 410), the order processing is terminated.

  On the other hand, if the CPU 31 does not receive a notification that the order transmission has been completed normally (N in Act 410), whether or not the time T counted by the timer 40 exceeds a predetermined waiting time “t1” seconds. Is determined (Act 411). If the CPU 31 does not receive a notification indicating that the order transmission has been completed from the order station 6 even after a predetermined waiting time “t1” seconds have elapsed in Act 411 (Y in Act 411), the CPU 31 is in a transmission error state. It is determined that there is an error, and the error flag in the error flag area of the RAM 34 is set to “1” (Act 412). Here, “the case where there is no notification that the order transmission is completed from the order station 6” means that the handy terminal 2 and the order station 6 are not connected due to a problem in the wireless repeater or a wireless communication connection, for example. It means that the transmission of information is not completed due to the occurrence of a communication error.

  Next, the CPU 31 determines an error flag set in the error flag memory of the RAM 34 (Act 413), and executes a type of error notification corresponding to the error flag (Act 414). The processing function in Act 414 corresponds to notification means. Here, since the error flag is set to “1”, for example, a notification sound for informing a predetermined error and an LED provided in the handy terminal are turned on to notify the error state. Note that the error notification method in this case is not limited to the notification method using both the error sound and the error display. For example, only the error sound is notified or only the LED is lit to notify the error. May be. In addition, an error message indicating that the transmission key is operated but an untransmitted state due to some trouble in wireless communication may be displayed together. Further, it may be notified that some trouble has occurred in wireless communication due to vibration.

  Next, the CPU 31 determines whether or not a predetermined time has elapsed since the timer 40 started operating in Act 408 and time measurement has started (Act 415). The CPU 31 determines whether or not a certain time has elapsed by referring to the waiting time “t2” set in the notification time table of the RAM 34.

  Here, for example, when 180 seconds is set as the waiting time “t2” in the notification time table of the RAM 34, in Act 415, after detecting the input of the confirmation key, the CPU 31 detects a certain waiting time (in this case, 180 seconds) is determined.

  When the CPU 31 determines that the fixed waiting time “t2” seconds have elapsed (Y in Act 415), the CPU 31 sends data indicating the unsent state of the order data due to the transmission error of the handy terminal 2 to the order station 6. (Act 416). The processing function in Act 416 corresponds to output means. Even in this case, the handy terminal 2 is in a state where the error sound executed in Act 414 and the error notification by the error display are maintained.

  Next, the CPU 31 waits for input of a clear key, for example (Act 417). When the clerk presses the clear key displayed on the handy terminal 2 and the CPU 31 detects that there is a key input (Y in Act 417), the unsent state executed in Act 414 is displayed. The error sound and error display to be notified are canceled (Act 418). Note that when the input of the clear key is not detected (N in Act 417), the state of notifying the error is continued.

  On the other hand, in Act 415, the CPU 31 detects the input of the clear key before a fixed waiting time (180 seconds) has elapsed since the timer 40 started operating in Act 408 and time measurement has started (N of Act 415). In the case (Y in Act 421), the error notification state by the error sound or error display executed in Act 414 is canceled (Act 422). In this case, for example, it means a case where the store clerk notices that the order has not been transmitted before a certain time has elapsed.

  After the error is released, the process returns to Act 408 to start the timer 40 (Act 408), and waits for the order clerk to input the order transmission key again (Act 409).

  Next, the case where the store clerk forgets to operate the transmission key and enters the non-transmission state will be described with reference to FIGS.

  Since the processes from Act 401 to Act 407 shown in FIG. 4 are the same as described above, the processes after Act 408 shown in FIG. 5 will be described.

  As described above, in Act 407, the CPU 31 waits for input of the confirmation key, and when it is detected that the confirmation key has been input (Y in Act 407), the timer 40 is operated to start timing (Act 408). . Next, the CPU 31 waits for an instruction to transmit an order (order information) stored in the RAM 34 by operating the transmission key (Act 409).

  When the CPU 31 detects that the waiting time “t1” seconds (120 seconds in this example) has elapsed without detecting the input of the transmission key, that is, without receiving the order transmission instruction (N in Act 409) ( Act 419 Y), it is determined that an unsent state has occurred due to the store clerk forgetting to input the “transmission key”, and it is determined that the transmission key is not yet transmitted. The error flag in the error flag area is set to “2” (Act 420).

  Next, the CPU 31 determines an error flag set in the error flag memory of the RAM 34 (Act 413), and executes a type of error notification corresponding to the error flag (Act 414). Here, since the error flag is set to “2”, a notification sound for notifying a predetermined error and an LED provided in the handy terminal are turned on to notify the error state. Note that the error notification here is different from the error notification in the case where a transmission error occurs although the transmission key described in detail above is input.

  After that, in Act 415, a time obtained by subtracting “t1” seconds from “t2” seconds after the waiting time “t1” seconds (that is, 120 seconds) (here, 60 seconds obtained by subtracting 120 seconds from 180 seconds) ) Has passed. That is, it is determined whether or not the waiting time “t2” seconds (that is, 180 seconds) has been reached from the time when the timer 40 starts operating in Act 408 to start timing. When the CPU 31 determines that the waiting time “t2” seconds has been reached, the CPU 31 transmits to the order station 6 data indicating an unsent state of the order data due to the transmission instruction not being performed for a predetermined time ( Act416). In other words, (1) when there is an order transmission instruction when the transmission key of the handy terminal 2 is pressed, some transmission error occurs, the order (order information) becomes a transmission error, and the order is transmitted to the order station 6 (2) When the order transmission key is not pressed, there is no order transmission instruction, and the state has not been transmitted, and when a predetermined time has elapsed from this state, and Thus, the information notified to the order station 6 is different information, and the information is transmitted in such a way that the cause of unsent transmission occurring in the handy terminal 2 can be identified.

  Subsequent processing after Act 416 is the same as the processing described in detail above, and a description thereof will be omitted.

  FIG. 6 is a flowchart showing processing executed by the order station 6 of this embodiment. In the following description, the case where the order station 6 receives data indicating an untransmitted state from the handy terminal 2 in Act 416 shown in FIG.

  The CPU 51 of the order station 6 shown in FIG. 3 waits until data transmitted from the handy terminal 2 is received (Act 601). When detecting that the data has been received (Y in Act 601), the CPU 51 determines whether or not the received data is order data (Act 602), and determines that the received data is order data (Act 602). Y) instructs the kitchen printer 3 to issue an order slip corresponding to the received order data (Act 602). The order data includes a table number, number of persons, a person in charge, and an ordered menu (green tea, coffee) as customer information input via the handy terminal 2.

  On the other hand, when the CPU 51 of the order station 6 determines the data transmitted from the handy terminal 2 in Act 602 and determines that the data is not order data (N in Act 602), the received data is the order data (order information). It is determined whether or not the notification indicates an untransmitted state (Act 604). If the CPU 51 determines that the transmission data indicates a transmission error or an untransmitted state (Y in Act 604), there is untransmitted data in the handy terminal 2 with respect to the kitchen printer 3. The fact that the voucher for printing is issued is notified (Act 605). Note that the CPU 51 may create print data for notifying that untransmitted data exists in the handy terminal 2 and transmit the created print data to the kitchen printer.

  In response to this instruction, the kitchen printer 3 that has received notification from the CPU 51 of the order station 6 that a slip for informing the existence of the untransmitted data is issued. Do. In the slip output from the kitchen printer 3 shown in FIG. 7, the characters “untransmitted data” informing the handy terminal 2 that there is untransmitted data and the target handy terminal 2 having the untransmitted data. No. “001” and the date and time “2012 / xx / dd hh: mm” when the confirmation key is pressed are printed. Furthermore, the characters “There is untransmitted data. Please execute again.” Prompting you to execute the transmission again.

  A store clerk engaged in the kitchen can know that there is untransmitted data in a predetermined handy terminal 2 by visually checking the paper printed and issued from the kitchen printer 3.

  Note that the CPU 51 determines whether or not the data received in Act 604 is a notification indicating that the order information is not yet transmitted, and determines that the order information is not yet transmitted (act 604 N) The process according to the received data is executed (Act 606).

  As described above, according to the present embodiment, even if a transmission error occurs due to a communication failure occurring after the transmission key of the handy terminal is pressed, a certain time has elapsed. Since the fact that a transmission error has occurred later is notified to an external device such as a kitchen printer via the order station 6, it is possible to prevent an order transmission from being forgotten for a long time. In addition, even if an order transmission error occurs due to a store clerk forgetting to press the transmission key on the handy terminal, an external device such as a kitchen printer is notified that an unsent state has occurred after a certain period of time. Therefore, it is possible to prevent the order transmission from being forgotten for a long time.

  In addition, the information notified from the handy terminal includes the information due to the untransmitted state and is notified to the external device. Whether or not a non-transmission state has occurred due to forgetting to press the transmission key can be distinguished and notified.

  In addition, in the handy terminal, even after notifying the external device that a transmission error or unsent state has occurred, the error notification state continues unless the clear key is operated. On the other hand, it is possible to notify that there has been an unsent state, and it is possible to call attention to a store clerk who frequently forgets to send.

  In the present embodiment, a description has been given of a form in which a kitchen printer is printed and notified that a transmission error or a non-transmission state has occurred, but a notification is sent to the POS terminal 4 and customer printer 5 other than the kitchen printer 3. The form to perform may be sufficient. Moreover, the form which alert | reports to several terminals, such as a kitchen printer and a POS terminal, may be sufficient. In this case, since it is possible to notify that a transmission error or an untransmitted state has occurred in a large number of external devices, it is possible to notify the untransmitted state to many people, a long-forgotten transmission state has occurred, It is possible to prevent inconvenience to visitors.

  In the present embodiment, in the description of the flowcharts of FIGS. 4 and 5, the mode is described in which the timer is operated after the confirmation key is input, but the following mode may be used. For example, when a store clerk inputs a menu ordered from a visitor via a handy terminal, when the store clerk accepts a menu from the visitor, the CPU of the handy terminal starts a timer by operating a timer. Then, when the store clerk accepts the next menu, the CPU 31 resets the timer 40 that has been timed so far, and operates the timer 40 again to start the time measurement. Then, the CPU 31 of the handy terminal 2 informs the order station via the wireless unit 38 that a non-transmission state has occurred when the confirmation key is not pressed after a predetermined time has elapsed since the last menu input. 6. In this case, even if the store clerk forgets to operate the confirmation key only by accepting the menu input and an unsent state occurs, a certain time has passed. Since it is notified to the order station 6 that a non-transmission state has occurred, it is possible to prevent a long-forgotten transmission state from occurring.

  In the present embodiment, the handy terminal 2 that is an ordering terminal has been described as an ordering terminal that is carried and operated by a store clerk, but is not limited thereto. In other words, each table may be used as a customer order terminal by being provided with a handy terminal.

  As mentioned above, although embodiment of this invention was described, this embodiment is shown as an example and is not intending limiting the range of invention. The novel embodiment can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. This embodiment is included in the scope and gist of the invention, and is also included in the invention described in the claims and the equivalent scope thereof.

1 Ordering System 2 Handy Terminal 3 Kitchen Printer 4 POS Terminal 5 Customer Check Printer 6 Order Station 31 CPU (Handy Terminal)
33 ROM
34 RAM
51 CPU (order station)

Claims (4)

Receiving means for receiving input of various information including order information related to the product;
A storage unit for storing the order information received by the receiving unit;
Transmission instruction means for instructing an external device to transmit the order information stored in the storage unit;
A first untransmitted state in which transmission is not performed for a predetermined time despite the transmission instruction by the transmission instruction unit is determined, and transmission is performed for a predetermined time after the receiving unit receives the order information. Determination means for determining a second untransmitted state in which a transmission instruction by the instruction means is not made;
Informing means for distinguishing and informing the first untransmitted state determined by the determining means and the second untransmitted state;
An ordering terminal comprising: 2. The order terminal according to claim 1, further comprising an output unit that outputs to the external device information indicating that an unsent state of the order information has occurred simultaneously with the notification by the notification unit. A display unit, a display unit that displays a list of order information stored in the storage unit via the receiving unit, and an input of the order information received by the receiving unit is determined in advance. A timing means for timing the waiting time ,
The time counting means starts counting a predetermined waiting time from when the order information is displayed in a list on the display by the display means after the input of the order information via the receiving means is confirmed. The order terminal according to any one of claims 1 and 2, wherein Accepting means for accepting input of various types of information including order information related to products, a storage unit for storing the order information accepted by the accepting means, and instructing an external device to transmit the order information stored in the storing unit And determining a first untransmitted state that has not been transmitted for a predetermined time despite the transmission instruction being made by the transmission instruction unit, and after the receiving unit has received the order information A determination unit that determines a second non-transmission state in which a transmission instruction is not made by a predetermined time transmission instruction unit; a first non-transmission state that is determined by the determination unit; and a second non-transmission state; And an output means for outputting to the external device information indicating that the order information has not been transmitted at the same time as the notification means. And the order terminal,
An order station comprising a transmission / reception unit for receiving information on the order information transmitted from the ordering terminal and information indicating that the information has not been transmitted, and transmitting the information to the outside;
A receiving unit that receives information related to the order information and information indicating that the order information has not been transmitted from the order station, and a slip that reports information indicating that the order information received by the receiving unit is not transmitted A kitchen printer having a printing unit for printing and issuing
An ordering system characterized by comprising:

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