JP5863863B2 - Investigation support apparatus and investigation support method - Google Patents

Description

  The present invention relates to a survey support apparatus and a survey support method for conducting a questionnaire survey on a survey target person, and in particular, a survey support apparatus capable of efficiently recruiting survey target persons by complementing the conventional RDD method. And survey support methods.

Conventionally, there is a telephone RDD method as one of survey methods widely used in questionnaire surveys such as public opinion polls and prediction of election results.
The RDD method is an abbreviation of “Random Digit Dialing” method, which is used for fixed-line telephones owned by households and individuals by randomly combining numbers based on random number calculation by a computer. In this method, a telephone number is created, an operator or the like calls the created number, and asks the other party who answered.

Recently, there are an increasing number of people who do not want to know personal information and an increasing number of people who do not have their phone numbers listed in the phone book. With this RDD method, calls are made at random numbers on computers. Therefore, even phone numbers that are not listed in the phone book are subject to extraction and you can ask for a questionnaire survey. Therefore, compared with the method of looking up a telephone number from a telephone directory, it is possible to select a person who can be a subject of investigation without bias.
Furthermore, since the cost is relatively low and the survey results can be obtained quickly, it has become the mainstream survey method, especially in the public opinion survey of the media.

Hereinafter, a specific example of the investigation method in the RDD method will be shown.
Normally, a telephone number starts with “0” indicating a domestic call, and is composed of a total of 10 digits of “area code—city code—subscriber number”.
In creating this telephone number, first, referring to the numbers listed in the nationwide telephone directory, the upper 6 digits (station numbers) actually used are listed and stored for each region. For example, this list is classified based on information such as in which region the upper 6-digit number is used frequently and how many cases are listed in the telephone directory.
Then, when actually creating the phone number to be used for the survey, the top six digits must be selected from this list, taking into account the bias in the survey area and the degree of publication in the phone book. Choose at random.
Next, the remaining four digits are generated by random number calculation within a range of 0000 to 9999, and combined with the above six digits to create a total of 10 digits.
Note that the telephone number created in this way may include a number that is not actually used, so it may be determined and excluded beforehand.

Then, the operator calls one after another to the numbers created as described above and asks the responder a question.
At this time, the operator first confirms whether or not the telephone number that is being called is a number used in a general household.
If it is confirmed that the household is a general household, explain the purpose of the survey, check the number of people in the household, and randomly select the survey subjects. For example, the survey target person may be determined such that “age is the X (random number) person from the top” by random number calculation.
On the other hand, since the subject of the survey is a person living in a general household, if the telephone is connected to a non-general household such as a corporation, it is treated as a non-target.
There are also cases where investigations are performed using automatic voices from machines instead of operators.

As a technique related to the questionnaire survey by the RDD method as described above, for example, in Patent Document 1, telephone destination information indicating a telephone destination is managed, and a predetermined telephone call is made based on a progress degree indicating a progress status of the questionnaire. By extracting the destination information, the work efficiency of creating the telephone call destination list etc. is improved and labor costs are reduced. In addition, when the telephone call processing is performed on multiple channels, the time distribution is evenly distributed. A telephone questionnaire support server and a telephone call control device that efficiently perform a telephone call process are disclosed.
Moreover, in patent document 2, the automatic transmission part which has an automatic transmission function and transmits a telephone number registered beforehand, the determination part which determines whether the line was connected, and the determination part determined the connection of a line A rule speech synthesizer that sometimes transmits a questionnaire survey message, a PB telephone for transmitting responses to the questionnaire in a PB signal, and a data processing unit that stores and aggregates response data when the PB signal is received. An automatic telephone questionnaire system provided is disclosed.

Japanese Patent No. 4067437 JP-A-6-152788

However, in recent years, with the widespread use of mobile phones, the percentage of people who do not own fixed phones but only mobile phones has increased, and the number of fixed-line subscribers has decreased. In particular, the decline in the ownership rate of fixed-line phones such as young people and singles is remarkable.
As a result, the telephones that are subject to the RDD survey are limited to fixed telephones, and there are people who are difficult to recruit as single persons, young people, students living alone, etc. It is very difficult to secure survey subjects with representativeness across all generations.
For this reason, there is a bias in the age and occupation of the survey subjects, and in particular, the voice of younger generation is difficult to be reflected in the survey results. For example, if a survey results in a high newspaper reading rate in the twenties, there is a suspicion that this may be due to the low percentage of single persons surveyed. May be involved in the authenticity of
Thus, although the RDD method has many advantages and is an effective investigation method, the above-mentioned problems still remain, and recently, an effective investigation technique that complements the RDD method is required.

On the other hand, as a technique for complementing the RDD method, it is conceivable to combine it with an Internet survey. However, in the case of Internet survey, the attribute of the survey subject is biased due to the frequency of use of the Internet and the registered person is among the survey targets, and it is difficult to maintain randomness.
For those who are difficult to recruit as survey subjects, it is also possible to fix the survey subjects once acquired and conduct another survey multiple times after the completion of other surveys. However, this is difficult in practice in view of secondary licensing and what to do when it becomes necessary to secure new survey subjects in the future.
Furthermore, since the above difficult-to-recruit layer tends to have a high possession rate of mobile phones, smartphones, etc., it is conceivable to implement the RDD method on mobile phones etc., not limited to fixed phones. . However, in the case of a mobile phone, there is a possibility that a telephone call may be made when it is inconvenient for the other party, which may lead to a trouble.

  Therefore, the present invention has been made in view of the above-mentioned problems, and the object of the present invention is a survey subject who has representativeness from the entire survey target regardless of generation or region, efficiently at low cost. It is an object to provide a survey support apparatus and a survey support method capable of recruiting at random without bias.

According to the survey support device of the present invention, the problem is a survey support device configured by a computer having at least a calculation unit and a storage unit, and performing a questionnaire survey on a survey target person, wherein the storage unit is Fixed-phone ownership information that records the ownership status of the fixed phone associated with each individual's or household's age or area of residence, and the possession of a portable terminal that records the ownership status of the mobile terminal associated with each individual's age or area of residence Information, and the survey support device creates a predetermined telephone number by random number calculation, and personal information regarding the survey cooperation owner who is the owner of the telephone number and indicates the intention to cooperate with the questionnaire survey Specifically these research cooperation intention who the personal information matches the predetermined condition as the first respondent, a first survey about said first surveyed from the personal information First survey target person recruiting means for acquiring information, and sending the request information for cooperation to the questionnaire survey to the notification information distributed to the mobile terminal, the owner of the mobile terminal and the request for cooperation Acquire personal information about the survey cooperating person who indicated the intention to cooperate with the questionnaire survey in response to the information, and make the survey cooperating person whose personal information matches the predetermined condition the second survey subject, and the personal information a second and a panelist recruitment unit, the first respondent information the first survey recruitment unit has acquired to acquire a second surveyed information about said second surveyed from the second survey The second survey target person information acquired by the target person recruiting means, and the survey target person merge process execution means for executing the process of generating the survey target person information indicating the survey target person of the questionnaire survey, The The survey subject merge processing execution means determines a ratio of merging the first survey subject information and the second survey subject information based on the fixed phone possession information and the portable terminal possession information. That is solved.

Further, according to the survey support method of the present invention, a computer having at least a calculation unit and a storage unit is a survey support method for conducting a questionnaire survey on a survey target person, and the computer is an individual or household age group. Or, the fixed-phone ownership information that records the ownership status of the fixed phone associated with each residence area, and the portable terminal ownership information that records the ownership status of the portable terminal associated with each individual age or residence area Creating a predetermined telephone number by random number calculation, and storing personal information regarding the survey cooperation intent who is the owner of the telephone number and indicated the intention to cooperate in the questionnaire survey, the survey cooperation intention's personal information matches the predetermined condition as the first surveyed, obtaining a first surveyed information on said first surveyed from the personal information The first survey target person recruiting step, and sending the cooperation request information for the questionnaire survey to the notification information distributed to the mobile terminal, and responding to the cooperation request information that is the owner of the mobile terminal Personal information regarding those who intend to cooperate in the questionnaire survey is acquired, and those who intend to cooperate in the survey whose personal information meets the predetermined conditions are set as second survey subjects, and the personal information is obtained from the personal information . The second survey subject recruiting process for obtaining the second survey subject information on the second survey subject, the acquired first survey subject information, and the second survey subject information are merged to obtain the questionnaire survey A survey subject person merge process execution step for executing a process of generating survey subject information indicating the survey subject person, wherein the survey subject person merge process execution step comprises the fixed telephone possession information and the portable terminal possession Based on distribution, determining the ratio of merging with the said first surveyed information second panelist information is solved by.

As in the above configuration, according to the present invention, when recruiting survey subjects, random number calculation, a so-called RDD method solicitation method for landline telephone owners, and mobile information accompanying distribution of notification information to mobile terminals such as mobile phones Combined with recruitment methods for device owners. As a result, people who do not own fixed-line telephones, such as singles and young people, who were difficult to recruit using the conventional RDD method, can be recruited universally as survey subjects. The RDD method can be complemented, and it is possible to recruit survey subjects with representativeness that covers all generations without bias.
In particular, in the present invention, the fixed telephone owners recruited by the RDD method not only combining the survey subjects recruited by the above two methods but also reflecting the possession situation of the fixed telephone and the possession situation of the mobile phone. The first survey subject and the second survey subject who is the mobile phone owner are merged in an optimal distribution. Thereby, the representativeness of the survey subject can be suitably secured.
In addition, for mobile terminals, information on cooperation requests for questionnaire surveys is attached to the notification information distribution service that distributes various types of notification information (such as advertisement distribution emails) that the owner of the mobile terminal originally or voluntarily subscribes to However, by sending it together with the notification information, the owner of the mobile device does not need to receive a separate email or telephone requesting cooperation in the questionnaire survey, thereby reducing the burden on the owner of the mobile device. At the same time, it is possible to prevent unnecessary troubles from occurring. On the other hand, the side requesting the questionnaire survey does not need to separately request the cooperation of the questionnaire survey from the owner of the portable terminal, and it is possible to save time and cost.

Here, the ownership situation of the fixed telephone and the portable terminal indicates the ownership ratio of the fixed telephone and the portable terminal, the ownership ratio of the fixed telephone and the portable terminal, and the like calculated for each age and region. For example, it shows the percentage of people in a certain age / generation who own a landline phone or mobile terminal in an individual who is a candidate for a survey or a household to which the individual belongs. . The fixed telephone possession information and the portable terminal possession information may be in the form of separate data files, or may be a single data file including the fixed telephone possession information and the portable terminal possession information.
In addition, the fact that the predetermined condition is met indicates that the owner of the landline telephone or the portable terminal intends to cooperate in the questionnaire survey, and further, from among the predetermined conditions (for example, 20 to 20) 30th generation women).

In addition, the notification information distributed to the mobile terminal provides, for example, a communication service for mobile terminals that many owners have subscribed to at the time of contracting the mobile terminal, or are optionally subscribed. In addition to the advertisement distribution mail distributed from the company (carrier), information indicating various services such as the carrier, and mail and short messages for distributing information on various topics that the owner can enjoy are shown.
In this way, when using the notification information distribution service of each carrier already subscribed at the time of contracting the mobile device to distribute the notification information, request cooperation for the questionnaire survey at the same time. To do. This makes it possible to suitably supplement layers that are difficult to recruit by the RDD method, such as singles and young people.

  Further, according to the survey support apparatus of the present invention, the first response information storage means for acquiring and storing the response information indicating the result of the questionnaire survey conducted on the first survey target person, and the second survey target It is solved by further comprising second answer information storage means for acquiring and storing answer information indicating a result of the questionnaire survey conducted on the person.

As in the above configuration, at the same time as requesting the survey cooperation from the owner of the landline and the owner of the mobile terminal, at the same time, conduct surveys to survey subjects who indicate the intention of the survey cooperation and satisfy the predetermined conditions can do. For example, for the first survey subject, a questionnaire survey is performed directly by telephone (RDD method), and for the second survey subject, an Internet survey (self-recording method) is performed, and response information indicating each answer is provided. It can be acquired and stored as data in the storage unit of the survey support apparatus.
The form of the questionnaire survey to be performed may be a selection formula (single answer or multiple answers), a description formula, or the like.

  Further, according to the survey support apparatus of the present invention, the survey subject merge processing execution means includes the first survey subject information and the second survey subject information according to the survey target or survey purpose of the questionnaire survey. It is preferable to change the ratio of merging.

As in the above configuration, when the first survey subject and the second survey subject are merged to obtain the final survey subject, depending on the survey content and nature, such as the survey target and survey purpose of the questionnaire survey By calculating the optimal allocation from fixed-phone ownership information and cell-phone ownership information indicating the ownership ratio of fixed-phone and mobile phone by age and region, the first and second survey subjects are Change the ratio to be merged. As a result, an optimal survey target range can be flexibly set for each questionnaire survey, and a survey target person having representativeness can be extracted from the range, so that a more accurate survey can be performed.
For example, if you want to conduct a survey targeting model families, etc., it is assumed that the ownership rate of landline telephones is high, so increase the percentage of the first survey subjects, and conversely target young people in the city center. If you want to carry out the survey, you can increase the proportion of the second survey subject because it is assumed that the ownership rate of the fixed telephone is low.

  Further, according to the survey support apparatus of the present invention, the second survey target recruiting means identifies the residence area, age, and sex according to the survey target or survey purpose of the questionnaire survey, and is within the range of the identified conditions. It is preferable that the cooperation request information is attached and transmitted to the notification information distributed to the owner of the mobile terminal extracted at random.

Usually, in a customer database owned by a carrier or the like that distributes notification information, information on the residence area, age, gender, etc. of the owner of the portable terminal is also managed. Therefore, as in the above configuration, the distribution destination of the cooperation request information by the second survey subject recruiting means is based on the survey area, survey purpose, etc. from the customer database, based on the residence area, age, It is preferable to specify a range to be extracted from conditions such as sex and to extract at random from the specified range. As a result, it is possible to secure a suitable survey target person according to the survey content, and it is also possible to ensure randomness by randomly extracting a transmission target from the survey target.
For example, if you want to conduct a survey targeting the elderly living in the Kanto region, attach cooperation request information to the distribution site of the notification information extracted from the conditions such as residential area and age. Can be sent.

  Further, according to the survey support apparatus of the present invention, it is preferable that the second survey target person recruiting means determines the second survey target person from the survey cooperation intention person by lottery.

As in the above configuration, the second survey target recruitment means is that the survey coordinator is more likely to collect It is preferable to select a survey subject by performing a lottery from the inside. Randomness can be ensured by performing an equal lottery in this way.
In addition, it is preferable to notify the result of the lottery by e-mail or the like to those who intend to cooperate in the survey. In particular, apology mail and incentive information can be sent to those who intend to cooperate in surveys that are out of the lottery.

  Moreover, according to the survey support apparatus of the present invention, it is preferable that the cooperation request information is information that shifts to a web page for recruiting survey subjects.

  As in the above configuration, the information (link) to be transferred to the web page for recruiting the survey target person is attached to the notification information to be distributed, and the owner of the mobile terminal that has received the notification information is guided to the web page. Thereby, the owner of the mobile terminal that has received the notification information can easily confirm the contents described on the web page for recruiting the survey target person without troublesome operations and procedures. Therefore, the survey cooperation rate (application rate for survey subjects) of the owner of the mobile terminal can be improved. On the other hand, since the requester of the questionnaire survey only needs to establish a link as cooperation request information, labor and cost can be reduced.

  According to the survey support apparatus and the survey support method of the present invention, it is possible to efficiently and inexpensively recruit survey subjects having representativeness from all survey targets regardless of generation or region, at low cost and efficiently. It becomes possible.

It is a block diagram which shows the outline of the whole investigation assistance system containing the investigation assistance apparatus which concerns on this embodiment. It is a conceptual diagram which shows the flow which recruits investigation object persons. It is the figure which showed the hardware constitutions of the investigation assistance apparatus. It is a figure which shows an example of an ownership ratio information file. It is a figure which shows an example of a customer information file. It is a figure which shows an example of an investigation object person information file. It is the figure which showed the structure of the investigation assistance apparatus from the functional surface. (A)-(b) is the figure which showed notionally the content of the process implemented in an investigation subject person merge process execution part. It is a flowchart which shows the flow of a 1st investigation object person recruitment process. It is a flowchart which shows the flow of a 2nd investigation object person recruitment process (the 1). It is a flowchart which shows the flow of a 2nd investigation object person recruitment process (the 2). It is a flowchart which shows the flow of investigation object person merge processing. It is a block diagram which shows the outline of the whole investigation assistance system which concerns on 2nd Embodiment. (A) is the figure which showed the hardware constitutions of the apparatus for notification information delivery. (B) is the figure which showed the structure of the apparatus for notification information delivery from the function surface.

Hereinafter, an embodiment of the present invention (hereinafter, this embodiment) will be described with reference to the drawings.
This embodiment is a survey support apparatus for conducting a questionnaire survey, and when conducting a questionnaire survey, survey subjects (monitors) having representativeness from all survey targets are efficiently managed regardless of generation or region. The present invention relates to an invention of an investigation support apparatus characterized by recruiting to
In the present embodiment, an example in which an advertisement distribution mail is used will be described as an example of notification information to be distributed.

<Outline of survey support system according to this embodiment>
First, a schematic configuration of a survey support system S including a survey support device (hereinafter, the present device 1) according to the present embodiment will be described.
FIG. 1 is a configuration diagram illustrating the entire survey support system S including the apparatus 1 according to the present embodiment.
As shown in FIG. 1, the survey support system S includes the present apparatus 1, a fixed telephone 2 connected to the present apparatus 1 via a telephone communication network TN, and further via the present apparatus 1 and a data communication network DN. The mobile terminal 3 is mainly composed of connected mobile terminals 3.

The apparatus 1 is configured by a server computer managed by a questionnaire survey company or the like.
The apparatus 1 is communicably connected to a plurality of fixed telephones 2 through a telephone communication network TN in which connection control is performed using a telephone number that is a number assigned to each contractor of the fixed telephone 2. On the other hand, it is connected to a plurality of portable terminals 3 through a data communication network DN including a mobile network such as the Internet or 3G or 4G.
The mobile terminal 3 is not particularly limited as long as at least data communication such as transmission / reception of electronic mail is possible, and a mobile phone, a smartphone, a tablet terminal, a PC, and the like can be used. Moreover, it is more preferable if it has a browser function.

In the survey support system S having the above configuration, when a questionnaire survey is performed, recruitment of survey subjects is executed according to the flow shown in FIG.
FIG. 2 is a conceptual diagram showing a flow of recruiting survey subjects in the survey support system S.

First, for each questionnaire survey to be conducted, the survey area, survey target age, number of samples, etc. are determined reflecting the survey content.
The number of survey subjects can be freely set for each questionnaire survey, but it is desirable to secure the survey subjects on a scale that can collect sufficient information. In addition, attributes related to the survey subject, such as age, gender, and residence, can be set freely. However, in order to obtain more accurate survey results, it is set to constitute a qualified survey subject. It is desirable that For example, it may be carried out on average for all ages regardless of gender, or a specific gender, age group, region, etc. may be targeted.

  Once each of the above items related to the survey target has been determined, based on the ownership status of the fixed telephone 2 and the mobile terminal 3, the first survey target person (owner of the fixed telephone 2) in the survey target necessary for the questionnaire survey to be conducted The optimal distribution with the second survey subject (owner of the portable terminal 3) is calculated, and the ratio is determined. At this time, for example, if the contents of the questionnaire survey to be conducted target a model family or the like that is assumed to have a high ownership rate of the landline phone 2, the ratio of the first survey subject is increased. If the target is for young people in the city center where the ownership rate of the landline 2 is assumed to be low, the ratio of the second survey subject is increased.

Next, for the first survey subject, the number of samples by region, gender, and age to be recruited is determined, and the above-mentioned RDD method questionnaire is given to the owner of the landline telephone 2 to satisfy the conditions. Request cooperation for the survey.
At this time, the area can be set arbitrarily by setting the area code of the telephone number as the target area, such as “03” for Tokyo, “06” for Osaka, and “052” for Nagoya. It can be limited to the area.

On the other hand, for the second survey subject, the number of samples by region, gender, and age to be recruited is determined, and notification information delivery such as advertisement delivery mail is delivered to the owner of the mobile terminal 3 so as to satisfy the conditions. Send a request for cooperation in questionnaire survey to the service and send a request for cooperation in questionnaire survey.
At this time, the residence area, gender, age, etc. of the owner of the mobile terminal 3 are managed in the database based on the information provided by the owner when the mobile terminal 3 is contracted, so the cooperation request information is attached. Then, the destination of transmission can be limited in advance according to any condition suitable for each questionnaire survey.
When recruiting survey subjects, the compliance rate for each group classified by age, gender, etc. may be verified and reflected. For example, when recruiting survey subjects for age and gender that are uncooperative with a questionnaire survey, it is possible to respond by increasing the number of cases where cooperation request information is attached to an advertisement delivery mail.

At the stage where the first survey subject and the second survey subject recruited by the above method have gathered a predetermined number of conditions that satisfy the previously set conditions, the first survey subject and the second survey subject are combined, Determine the final target of the survey. Then, a questionnaire survey is carried out by mailing a questionnaire to the survey subject.
Note that the method of the questionnaire survey is not limited to the mail survey, and the questionnaire survey can be directly performed at the same time as requesting the cooperation of the owner of the fixed telephone 2 and the owner of the portable terminal 3. For example, a questionnaire survey may be performed on the first survey subject as it is by telephone (RDD method), and an Internet survey (self-recording method) may be performed on the second survey subject.

<Detailed Configuration of Survey Support Device According to the Present Embodiment>
Next, the detailed configuration of the apparatus 1 will be described.
FIG. 3 is a diagram illustrating a hardware configuration of the apparatus 1.
As shown in FIG. 3, the present apparatus 1 includes a CPU 11 as a calculation unit that performs control and data calculation / processing, a ROM 12 as a read-only storage device, a RAM 13 as a main memory (main storage device), and a telephone communication network. As a communication interface (indicated as a communication I / F in FIG. 3) 14 for transmitting and receiving voice and data to and from a communicable device such as the fixed telephone 2 and the portable terminal 3 through the TN or the data communication network DN, as an auxiliary storage device The hard disk drive 15, the input device 16, and the output device 17 are included as constituent elements.

Various programs are installed in the apparatus 1 in advance, and these programs are read and executed by the CPU 11, so that the function as a survey support apparatus is exhibited.
Here, the function of the device 1 is enjoyed by a user such as a survey company that conducts a questionnaire survey. As a method of providing the function to the user, for example, a cloud service, an ASP service, or the like These methods are available.

  The hard disk drive 15 stores various information in a database. Among the data stored in the hard disk drive 15, as described above, in addition to various programs installed in advance to operate the apparatus 1, the ownership ratio database 15a storing the ownership ratio information file, the customer Customer database 15b storing an information file, survey database 15c storing a first survey subject information file and second survey subject information file, and survey database 15d storing a survey survey information file and survey response information file Etc.

The ownership ratio information file stored in the ownership ratio database 15 a is information indicating the ownership ratio of the fixed telephone 2 and the portable terminal 3.
FIG. 4 is a diagram illustrating an example of the ownership ratio information file. As shown in FIG. 4, the ownership ratio information file includes the number of ownership or the ownership rate of the fixed telephone 2 and the mobile terminal 3 by sex and age (age) for each residential area (in this case, prefecture). ing.

The customer information file stored in the customer database 15 b is information indicating personal information regarding the owner of the mobile terminal 3.
FIG. 5 is a diagram illustrating an example of a customer information file. As shown in FIG. 5, the customer information file includes information on the customer ID, name, reading, date of birth, age, gender, address, telephone number, mail address, and the like.

The first survey subject information file stored in the survey subject database 15c is information indicating personal information regarding the first survey subject collected by the RDD method, and the second survey subject information file is an advertisement distribution. This is information indicating personal information about the second survey subject collected by the cooperation request attached to the e-mail. The survey subject information file is a combination of the contents of the first survey subject information file and the second survey subject information file combined into one.
FIG. 6 is a diagram illustrating an example of the survey target person information file. Here, since the survey target person information file, the first survey target person information file, and the second survey target person information file include the same contents, they will be collectively described as the survey target person information file.
As shown in FIG. 6, the survey target person information file includes information on ID, generation, region, name, reading, date of birth, age, gender, address, telephone number, mobile phone number, mail address, etc. It is. The items such as generation and region are the key items when selecting the survey subject. For this subject, “F-40” indicating female 40s in the generation column and “Kanto” in the region column. It is recorded.

  The questionnaire survey information file stored in the questionnaire database 15d is information indicating a problem or the like of the questionnaire transmitted to the survey target person. Further, the questionnaire response information file is information indicating a questionnaire response collected from the survey target person.

  In the present embodiment, the various data are stored in the storage device mounted on the apparatus 1, specifically, the hard disk drive 15. However, the present invention is not limited to this, and stores various data. The storage device to be used may be a device different from the device 1, for example, a database server that can communicate with the device 1 may be used as the storage device. Further, a configuration may be adopted in which each database is individually managed so that a certain database is stored in the hard disk drive 15 of the apparatus 1 and another certain database is stored in another database server.

  The hardware configuration of the apparatus 1 is as described above. Hereinafter, the configuration of the apparatus 1 will be described again from the functional aspect with reference to FIG. In particular, the device 1 has a function of performing recruitment of survey subjects when conducting a questionnaire survey and processing associated therewith, in other words, a part responsible for the function.

FIG. 7 is a diagram showing the configuration of the apparatus 1 in terms of functions.
As shown in FIG. 7, this apparatus 1 includes a telephone number creation process execution unit 21, a first survey target person selection process execution unit 22, a first survey target person information acquisition process execution unit 23, and a first survey target person information storage. Process execution unit 24, cooperation request information transmission destination selection process execution unit 25, cooperation request information attachment process execution unit 26, notification information distribution process execution unit 27, second survey subject selection process execution unit 28, second survey subject person lottery Process execution unit 29, lottery result transmission process execution unit 30, second survey subject information acquisition processing execution unit 31, second survey subject information storage processing execution unit 32, survey subject merge processing execution unit 33, questionnaire survey execution processing An execution unit 34 and an answer information storage processing execution unit 35 are included as main components.
These are responsible for various data processing executed by the apparatus 1, and are configured by the cooperation of the above-described hardware components constituting the apparatus 1 and the installed program.

Among the above configurations, the telephone number creation process execution unit 21, the first survey target person selection process execution unit 22, the first survey target person information acquisition process execution unit 23, and the first survey target person information storage process execution unit 24 are , Which has the function of recruiting first survey subjects (first subject recruitment means).
Also, the cooperation request information destination selection processing execution unit 25, the cooperation request information attachment processing execution unit 26, the notification information distribution processing execution unit 27, the second survey target person selection processing execution unit 28, and the second survey target person lottery processing execution unit 29, the lottery result transmission processing execution unit 30, the second survey subject information acquisition processing execution unit 31, and the second survey subject information storage processing execution unit 32 have a function of recruiting second survey subjects ( Second target person recruiting means).

  The telephone number creation process execution unit 21 performs a process of randomly creating a telephone number by the RDD method described above. That is, a phone number having a predetermined number of digits is created by randomly combining numbers based on random number calculation. More specifically, a 10-digit telephone number consisting of “area code—city code—subscriber number” is created here. Of course, the number of digits is not limited to 10 digits.

The first survey target person selection processing execution unit 22 performs a process of selecting a first survey target person from the owners of the fixed telephone 2 related to the telephone number created by the telephone number creation process execution unit 21. is there.
Specifically, when a telephone number is created, the operator calls the corresponding telephone number and gives a detailed explanation of the questionnaire and requests for cooperation. When the owner of the landline 2 obtains consent for cooperation in the questionnaire survey, the operator can obtain a part of the personal information of the landline 2 owner such as the residential area, gender and generation from the telephone port. Obtain.
The apparatus 1 determines whether or not the owner of the fixed telephone 2 meets the conditions of the survey target person by inputting the information obtained from the operator. And when the owner of this fixed telephone 2 is suitable as a survey subject, it selects as a 1st survey subject.

  The first survey target person information acquisition process execution unit 23 acquires the items to be stored in the first survey target person information file from the first survey target person selected by the first survey target person selection process execution unit 22. Is to do. That is, detailed personal information such as the name, age, address, and mail address of the first survey subject is acquired. Here, it is preferable that the apparatus 1 obtains the information by the operator hearing at the telephone port and inputting the hearing result into the apparatus 1.

  The first survey target person information storage processing execution unit 24 performs processing for storing the personal information of the first survey target person acquired by the first survey target person information acquisition processing execution unit 23 in the hard disk drive 15. That is, it is stored in the survey subject database 15c as a first survey subject information file.

The cooperation request information transmission destination selection processing execution unit 25 performs a process of selecting an owner to which the cooperation request information is attached and transmitted from the owners of the mobile terminal 3.
Specifically, in accordance with the conditions of the questionnaire survey to be performed, the range to which the owner of the portable terminal 3 that satisfies each condition such as residential area, sex, age, etc. is limited from the customer information file stored in the customer database 15b. Then, it selects and extracts at random from the limited range.

The cooperation request information attachment processing execution unit 26 performs processing for attaching the cooperation request information to the advertisement delivery mail transmitted to the owner of the mobile terminal 3 selected by the cooperation request information transmission destination selection processing execution unit 25. is there.
Specifically, the ad delivery email was received with the information (link) to be transferred to the web page recruiting the survey target operated by the research company as the cooperation request information to the ad delivery email to be delivered The owner of the portable terminal 3 is guided to the web page.

The notification information distribution processing execution unit 27 performs processing for distributing the advertisement distribution mail (notification information) attached with the cooperation request information to the owner of the corresponding mobile terminal 3 by the cooperation request information attachment processing execution unit 26. .
The advertisement delivery mail is, for example, an advertisement delivery mail delivered from a company (carrier) that provides the communication service of the mobile terminal 3 to which the owner of the mobile terminal 3 is subscribed by default at the time of contract. However, the present invention is not limited to this, and any notification information including meaningful information that can be relatively easily transmitted to the owners of a large number of mobile terminals 3 in the form of e-mails or short messages. It may be. Further, the information is not limited to the advertisement, and may be information on various services of the carrier, information on various topics that the owner of the mobile terminal 3 can enjoy, and the like.

The second survey target person selection processing execution unit 28 selects a survey collaborator managed by the survey company among the owners of the mobile terminal 3 that has received the advertisement distribution mail attached with the cooperation request information by the notification information distribution processing execution unit 27. The person who has accessed the web page to be recruited is the person who intends to cooperate with the survey, and the second survey subject is selected from those who intend to cooperate in the survey.
Specifically, the present apparatus 1 requests survey cooperation by explaining the summary and details of the questionnaire survey on the web page to the owner of the mobile terminal 3 who has accessed the web page (intended for survey cooperation). The person who intends to cooperate in the investigation who has accepted the investigation cooperation determines whether or not the condition of the subject of the investigation is met. And when this survey cooperation intention person is suitable as a survey subject, it selects as a 2nd survey subject (candidate). At this time, it is preferable to acquire the e-mail address of the owner of the portable terminal 3 as a contact means.
In this embodiment, as will be described later, a lottery is further performed from here to determine the second survey subject. Therefore, at this point of time, the survey cooperation person who meets the condition = the second survey subject (candidate).

  The second survey subject person lottery process execution unit 29 is for selecting a second survey subject (main survey subject) from the second survey subject persons (candidates) selected by the second survey subject person selection processing execution unit 28. The lottery process is performed. In other words, when a large number of respondents intending to cooperate in a survey gathered more than the recruitment capacity, or when they were intentionally gathered, in order to ensure randomness, a random number calculation by a computer, etc. was used to ensure the randomness. A lottery will be conducted to select the second survey subject (the subject of this survey).

The lottery result transmission process execution unit 30 performs a process of notifying the result of the lottery performed by the second survey target person lottery process execution unit 29 to the survey cooperation candidate who has become the second survey target person candidate.
The lottery result notification is transmitted to both the person who has won the second survey subject and the person who has lost. In particular, it is preferable to send information that is advantageous to the selected survey cooperation person, that is, incentive information, together with the email containing the contents of the apology, to the selected survey cooperation person.

  The second survey target person information acquisition process execution unit 31 receives the second survey target from the second survey target person (main survey target person) who has been won and confirmed as a result of the lottery by the second survey target person lottery process execution unit 29. The process which acquires the matter which should be memorize | stored in a person information file is performed. That is, detailed personal information such as the name, age, address, and mail address of the second survey subject is acquired. Here, data indicating personal information created by the second survey subject, triggered by such an operation, such as clicking the send button after the second survey subject inputs the necessary items directly on the dedicated input screen Is preferably acquired by the apparatus 1.

  The second survey subject information storage processing execution unit 32 performs processing for storing the personal information of the second survey subject acquired by the second survey subject information acquisition processing execution unit 31 in the hard disk drive 15. That is, it is stored as a second survey subject information file in the survey subject database 15c.

The survey target person merging processing execution unit 33 combines the acquired first survey target person information and the second survey target person information, and generates a survey target person information indicating a final survey target person of the questionnaire survey. Is what you do.
At this time, in this implementation mobile phone, the ownership ratio of the fixed telephone 2 and the mobile terminal 3 for each age and region stored in the ownership ratio database 15a according to the survey contents and properties, such as the target and purpose of the questionnaire survey The optimal allocation is calculated and reflected based on the ownership ratio information file indicating, and the ratio of merging the first survey subject and the second survey subject is changed.

FIGS. 8A and 8B are diagrams conceptually showing the contents of the process performed in the survey subject merging process execution unit 33. FIG.
For example, as shown to Fig.8 (a), a 1st investigation object person and a 2nd investigation object person can be equally merged by the ratio of 1: 1, and can be made into an investigation object person. This method may be preferable when there is not much difference in the survey results depending on the ownership ratio between the fixed telephone 2 and the portable terminal 3.
Moreover, as shown in FIG.8 (b), a 1st investigation object person and a 2nd investigation object person can be merged by the ratio of 3: 7, and can be made into an investigation object person. Here, the ratio of the second survey subject, that is, the owner of the mobile terminal 3 is increased. This method may be preferable when it is desired to reflect the information obtained from the owner of the mobile terminal 3 with emphasis on the investigation result.
Moreover, as shown in FIG.8 (c), a 1st investigation object person and a 2nd investigation object person can be merged by the ratio of 6: 4, and can be made into an investigation object person. Here, the ratio of the first survey subject, that is, the owner of the fixed telephone 2 is slightly increased. This method may be preferable when it is desired to reflect the information obtained from the owner of the landline telephone 2 with some emphasis on the investigation result.

The questionnaire survey execution process execution unit 34 performs a process of performing a questionnaire survey on the survey target person created by the survey target person merge process execution unit 33.
Specifically, a survey is performed by selecting and extracting a survey information file from the survey database 15d and sending it as survey question data to the email address of the survey subject. The questionnaire survey information file can also be output on a form and mailed to the survey subject. At this time, the questionnaire survey execution process may be a process of outputting a destination for mailing a questionnaire survey sheet to the survey target person.

The response information storage processing execution unit 35 performs processing for acquiring and storing a response result from the survey target person regarding the questionnaire survey performed by the questionnaire survey execution processing execution unit 34.
Specifically, the answer result answered by the survey subject is stored in the questionnaire database 15d as a questionnaire response information file. Further, when a questionnaire is conducted by mail, the administrator inputs the answer result returned to the survey company to the apparatus 1 and, using this operation as a trigger, creates a questionnaire answer information file indicating the answer result to create the apparatus 1 Can also be stored.

<Investigation support method according to this embodiment>
Next, a survey support method according to the present embodiment, that is, a method for recruiting survey subjects when conducting a questionnaire survey will be described.
The survey support method according to the present embodiment is realized by using the apparatus 1 functioning as a computer. In other words, the survey support method according to the present embodiment is applied to the survey support process executed by the apparatus 1. Yes.
Hereinafter, as a description of the investigation support method according to the present embodiment, a process flow by the apparatus 1 and each process in the process will be described.

  9 to 11 are diagrams showing the flow of processing of the apparatus 1 in the investigation support method. Specifically, FIG. 9 is a flowchart showing the flow of the first survey target person recruiting process. 10 and 11 are flowcharts showing the flow of the second survey target person recruiting process. FIG. 12 is a flowchart showing the flow of the survey subject person merging process.

Of the survey support processing by the present apparatus 1, the first survey subject recruitment processing proceeds according to the flow shown in FIG.
First, the telephone number creation processing execution unit 21 creates a telephone number at random using the RDD method (S101). And the information (owner information) regarding the owner of the fixed telephone 2 concerning the telephone number is acquired (S102). The owner information acquired here is, for example, a part of the owner's personal information such as the residence area, gender, age, etc., and can be used in determining whether the survey target condition is satisfied. Anything is enough.

Next, the first survey target person selection processing execution unit 22 retrieves the acquired owner information of the fixed telephone 2 and reads it into the RAM 13 (S103), and information on the survey target conditions set for each questionnaire survey (survey target) The condition information is extracted and read out to the RAM 13 (S104).
Then, it is determined whether or not the owner information of the fixed telephone 2 matches the investigation target condition information, that is, whether or not the owner information satisfies the investigation target condition (S105). When the owner information of the fixed telephone 2 matches the investigation target condition information (S105: YES), the owner of the fixed telephone 2 is selected as the first investigation target person (S106).

And the owner information is acquired again from the owner of the fixed telephone 2 selected as the first survey subject by the first survey subject information acquisition processing execution unit 23 (S107). Note that the owner information acquired here is more detailed information than the information acquired previously.
When the owner information of the owner of the fixed telephone 2 selected as the first survey subject is acquired, the first survey subject information storage processing execution unit 24 uses the information as the first survey subject information to investigate the hard disk drive 15. It memorize | stores in the object person database 15c (S108), and complete | finishes a process.
On the other hand, when the owner information of the fixed telephone 2 does not match the investigation target condition information (S105: NO), the process is terminated as it is.

Of the survey support processing performed by the apparatus 1, the second survey subject recruitment processing proceeds according to the flow shown in FIGS.
First, the cooperation request information destination selection processing execution unit 25 randomly extracts customer information that falls within a predetermined condition range from the customer database 15b of the hard disk drive 15, reads it into the RAM 13 (S201), and randomly extracts it. The selected customer is selected as the cooperation request information transmission destination (S202).

  The notification information distribution processing execution unit 27 reads the notification information into the RAM 13 (S203). The cooperation request information attachment processing execution unit 26 attaches cooperation request information to the notification information (S204). The notification information distribution processing execution unit 27 transmits the notification information to which the cooperation request information is attached as an advertisement distribution mail to the cooperation request information transmission destination selected by the cooperation request information transmission destination selection processing execution unit 25 (S205).

When there is an access to the cooperation request information from the destination to which the notification information is transmitted (S206: YES), the second survey target person selection processing execution unit 28 recognizes the notification information transmission destination as a person who intends to cooperate in the questionnaire survey. (S207).
Then, the personal information of the person who intends to cooperate with the survey is acquired (S208). The personal information acquired here is, for example, a part of the owner's personal information such as residence area, gender, age, email address, etc. Information that can be used and information that can be used as a means of communication are sufficient.

Next, the second survey target person selection processing execution unit 28 retrieves the personal information of the intended survey cooperation person and reads it into the RAM 13 (S209), and retrieves information on the survey target condition (survey target condition information). The data is read out to the RAM 13 (S210).
Then, it is determined whether or not the personal information of the person who intends to cooperate in the survey matches the survey target condition information, that is, whether or not the personal information satisfies the survey target condition (S211). If the personal information of the person who intends to cooperate with the survey matches the condition information to be investigated (S211: YES), whether or not the person who intends to cooperate with the investigation will be the subject of the second investigation performs the second investigation subject person lottery process A lottery is performed by the unit 29 (S212).

  When the lottery is won (S212: YES), the lottery result transmission processing execution unit 30 transmits a winning mail to the survey cooperation intention person (S213), and the survey cooperation intention person is set as the second survey target person. Select (S215). On the other hand, if the lottery is not selected (S212: NO), a lost mail is transmitted to those who intend to cooperate in the survey (S214). This lost mail is preferably an apology for those who have indicated their willingness to cooperate with the survey, and can also give some incentive.

Then, the second survey subject information acquisition processing execution unit 31 obtains personal information again from the survey cooperation intention person selected as the second survey subject (S216). Note that the owner information acquired here is more detailed information than the information acquired previously.
When the personal information of the person who intends to cooperate in the survey selected as the second survey subject is acquired, the second survey subject information storage processing execution unit 32 uses the information as the second survey subject information to be the survey subject database of the hard disk drive 15. It memorize | stores in 15c (S217), and complete | finishes a process.
On the other hand, when there is no access to the cooperation request information from the notification information transmission destination (S206: NO), or when the personal information of the person who intends to cooperate with the investigation does not match the investigation target condition information (S211: NO), the process is performed as it is. finish.

Next, the flow of the survey subject merge process for combining the first survey subject and the second survey subject in the survey support processing by the apparatus 1 will be described. The survey target person merging process proceeds according to the flow shown in FIG.
First, the survey subject merging process execution unit 33 extracts an ownership ratio information file from the ownership ratio database 15a of the hard disk drive 15 and reads it into the RAM 13 (S301). Then, based on the content of the read ownership ratio information file, an optimal distribution between the first survey subject and the second survey subject is calculated according to the survey target or survey purpose of the questionnaire survey to be performed (S302). .
In addition, it is preferable to implement the said process (S301-S302) in the pre-stage which performs the above-mentioned 1st investigation object person recruitment process and 2nd investigation object person recruitment process. If it goes to the first stage of the first survey subject recruitment process and the second survey subject recruitment processing, it is possible to efficiently recruit the first survey subject and the second survey subject. However, the present invention is not limited to the previous stage.

Then, the survey subject merging process execution unit 33 reads the first survey subject information file stored in the survey subject database 15c of the hard disk drive 15 by the above-described first survey subject recruiting process into the RAM 13 (S303). Further, the second survey subject information file stored in the survey subject database 15c of the hard disk drive 15 by the above-described second survey subject recruiting process is read into the RAM 13 (S304).
The survey target person merge processing execution unit 33 merges the first survey target person information file and the second survey target person information file read into the RAM 13, and indicates the survey target person information file indicating the survey target person of the entire questionnaire survey to be performed. (S305), the generated survey subject information file is stored in the survey subject database 15c of the hard disk drive 15 (S306), and the process is terminated.

  As described above, in the survey support method in the present embodiment, the first survey target person recruited by the RDD method for the fixed telephone 2 and the second survey target person recruited by the survey cooperation request accompanying the notification information distribution to the mobile terminal 3 Are combined by the optimal distribution calculated for each questionnaire survey while reflecting the ownership ratio information indicating the ownership status of the fixed telephone 2 and the portable terminal 3, and are the subjects of the survey survey. As a result, it is possible to efficiently recruit survey subjects who cover all generations without any bias and ensure representativeness. In particular, it is possible to flexibly set the range of candidates for the optimal survey subjects for each questionnaire survey to be conducted, and to extract survey subjects with representativeness from that range, so it is possible to conduct more accurate surveys it can.

<About the second embodiment>
In the embodiment described so far (hereinafter referred to as the first embodiment), the survey support system S includes the apparatus 1, the fixed telephone 2, and the mobile terminal 3.
However, the embodiment of the present invention is not limited to this. For example, as shown in FIG. 13, a notification information distribution device (hereinafter referred to as another device 4) is added separately to the configuration of the survey support system S. It is also possible.

FIG. 13 is a conceptual diagram showing a schematic configuration of the survey support system S according to the second embodiment.
As shown in FIG. 13, the survey support system S of the second embodiment is different from the first embodiment in that it has another device 4 that is a device that distributes notification information separately from the present device 1 in its configuration. To do.
The separate device 4 is composed of, for example, a server computer managed by a company providing the communication service of the mobile terminal 3 or a notification information distributor, and the device 1 and the plurality of mobile terminals 3 through the data communication network DN. Is communicably connected. The separate device 4 and the device 1 may be in a state where data communication is possible, and the two devices may be connected by a dedicated line without going through the data communication network DN.

Here, the detailed configuration of the separate device 4 will be described.
FIG. 14A is a diagram illustrating a hardware configuration of the separate device 4. FIG. 14B is a diagram showing the configuration of the separate device 4 in terms of functions.
The separate apparatus 4 is a computer having a hardware configuration similar to that of the apparatus 1 described above.
As shown in FIG. 14A, the separate device 4 includes a CPU 41 as a calculation unit that performs control and data calculation / processing, a ROM 42 as a read-only storage device, a RAM 43 as a main memory (main storage device), A communication interface (indicated as communication I / F in FIG. 14) 44 for transmitting / receiving data to / from a communicable device such as the device 1 or the portable terminal 3, a hard disk drive 45 as an auxiliary storage device, an input device 46, And it has the output device 47 as a component.

Various programs are installed in the separate device 4 in advance, and these programs are read out and executed by the CPU 41, thereby functioning as a notification information distribution device.
The hard disk drive 45 stores various information in a database. Among the data stored in the hard disk drive 45, in addition to the various programs installed in advance to operate the apparatus 1, in the second embodiment, the customer information file described above is stored. A database 45 a is provided in the hard disk drive 45 of this separate device 4.

  The hardware configuration of the separate device 4 is as described above. Hereinafter, the configuration of the separate device 4 will be described again from the functional aspect with reference to FIG. The separate device 4 has a function of distributing the notification information to the owner of the mobile terminal 3 based on the customer information file. In other words, the separate device 4 has a part responsible for the function.

The main functions of the separate apparatus 4 are a cooperation request information attachment processing execution unit 48 and a notification information distribution processing execution unit 49.
The cooperation request information attachment processing execution unit 48 sends to the owner of the portable terminal 3 selected by the cooperation request information transmission destination selection processing execution unit 25 of the apparatus 1 from the customer information file stored in the customer database 45a. On the other hand, the process of attaching the cooperation request information to the advertisement delivery mail to be transmitted is performed.
The notification information distribution processing execution unit 49 performs processing for distributing the advertisement distribution mail attached with the cooperation request information to the owner of the corresponding mobile terminal 3 by the cooperation request information attachment processing execution unit 48.
Therefore, in this 2nd Embodiment, the separate apparatus 4 will bear a part of 2nd investigation object person recruitment means.

  In the above embodiment, the investigation support apparatus and the investigation support method of the present invention have been mainly described. However, the above embodiment is for facilitating the understanding of the present invention, and does not limit the present invention. The present invention can be changed and improved without departing from the gist thereof, and the present invention includes the equivalents thereof.

1 This device (survey support device)
2 Fixed telephone 3 Mobile terminal 4 Notification information distribution device 11 CPU
12 ROM
13 RAM
14 Communication Interface 15 Hard Disk Drive 15a Ownership Database 15b Customer Database 15c Survey Target Database 15d Questionnaire Database 16 Input Device 17 Output Device 21 Telephone Number Creation Processing Execution Unit 22 First Survey Target Person Selection Processing Execution Unit 23 First Survey subject information acquisition processing execution unit 24 First survey subject information storage processing execution unit 25 Cooperation request information transmission destination selection processing execution unit 26 Cooperation request information attachment processing execution unit 27 Notification information distribution processing execution unit 28 Second survey subject Selection process execution unit 29 Second survey target person lottery process execution unit 30 Lottery result transmission process execution unit 31 Second survey target person information acquisition process execution unit 32 Second survey target person information storage process execution unit 33 Survey target person merge process execution Unit 34 Questionnaire survey execution processing execution unit 35 Answer information storage processing execution unit 4 CPU
42 ROM
43 RAM
44 Communication Interface 45 Hard Disk Drive 45a Customer Database 46 Input Device 47 Output Device 48 Cooperation Request Information Attachment Processing Execution Unit 49 Notification Information Distribution Processing Execution Unit S Survey Support System DN Data Communication Network TN Telephone Communication Network

Claims (7)

A survey support device that is configured by a computer having at least a calculation unit and a storage unit, and that conducts a questionnaire survey on a survey target person,
The storage unit
Landline ownership information that records the ownership of landlines associated with individual or household age or region of residence;
Mobile device ownership information that records the ownership status of the mobile device associated with each individual's age or area of residence,
The survey support device includes:
A predetermined telephone number is created by random number calculation, personal information relating to the person who is the owner of the telephone number and intends to cooperate in the questionnaire survey is acquired, and the personal information meets a predetermined condition The first survey target recruiting means for obtaining the first survey target person information on the first survey target person from the personal information , with the survey intention person as the first survey target person,
Attach cooperation request information to the questionnaire survey to the notification information distributed to the mobile terminal, and transmit the information to the questionnaire survey in response to the cooperation request information. The personal information on the indicated survey cooperation person is acquired, the investigation cooperation person whose personal information meets the predetermined condition is set as the second investigation object person, and the second investigation object person regarding the second investigation object person is obtained from the above personal information . Means for recruiting second survey subjects to obtain information;
Survey of the questionnaire survey by merging the first survey subject information acquired by the first survey subject recruitment means and the second survey subject information obtained by the second survey subject recruitment means A survey target person merge process execution means for executing a process of generating survey target person information indicating the target person,
The survey subject merge process execution means includes:
A survey support apparatus that determines a ratio of merging the first survey subject information and the second survey subject information based on the fixed phone possession information and the portable terminal possession information. First response information storage means for acquiring and storing response information indicating a response result of the questionnaire survey conducted on the first survey target person;
Second response information storage means for acquiring and storing response information indicating a response result of the questionnaire survey conducted on the second survey subject;
The survey support apparatus according to claim 1, further comprising: The survey subject merge process execution means includes:
The survey support according to claim 1 or 2, wherein a ratio for merging the first survey subject information and the second survey subject information is changed according to a survey target or survey purpose of the questionnaire survey. apparatus. The second survey subject recruiting means is:
The cooperation request information is included in the notification information to be distributed to the owner of the mobile terminal that is randomly extracted from the range of the specified conditions by specifying the residence area, age, and sex according to the survey target or survey purpose of the questionnaire survey The survey support apparatus according to claim 1, wherein the survey support apparatus transmits the file. The second survey subject recruiting means is:
The survey support apparatus according to any one of claims 1 to 4, wherein the second survey target person is determined from the survey cooperating person by lottery.   The survey support apparatus according to claim 1, wherein the cooperation request information is information that shifts to a web page for recruiting survey subjects. A survey support method in which a computer having at least a calculation unit and a storage unit conducts a questionnaire survey on a survey target person,
The computer is
Landline ownership information that records the ownership of landlines associated with individual or household age or region of residence;
A storage step of storing, in the storage unit, mobile terminal possession information that records the ownership status of the mobile terminal associated with each individual's age or residential area;
A predetermined telephone number is created by random number calculation, personal information relating to the person who is the owner of the telephone number and intends to cooperate in the questionnaire survey is acquired, and the personal information meets a predetermined condition The first survey subject recruitment process for obtaining the first survey subject information on the first survey subject from the personal information , with the survey intention person as the first survey subject,
Attach cooperation request information to the questionnaire survey to the notification information distributed to the mobile terminal, and transmit the information to the questionnaire survey in response to the cooperation request information. The personal information on the indicated survey cooperation person is acquired, the investigation cooperation person whose personal information meets the predetermined condition is set as the second investigation object person, and the second investigation object person regarding the second investigation object person is obtained from the above personal information . Recruitment process for the second survey subject to obtain information,
Execution of a survey subject merge process for executing the process of generating survey subject information indicating the survey subject of the questionnaire survey by merging the acquired first survey subject information and the second survey subject information Process,
The subject person merge process execution step is:
A survey support method, wherein a ratio for merging the first survey subject information and the second survey subject information is determined based on the fixed phone possession information and the portable terminal possession information.

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