JP5952615B2 - Feedback function providing device, feedback function providing method and program - Google Patents

Description

  The present invention relates to a technology that provides a feedback function in SNS (Social Networking Service).

  A link in the form of a button is used as a visit history for a web page or a blog article on the Internet service and user feedback. The function of these buttons is to evaluate the contents on the Internet where the buttons are installed (in many cases, a positive opinion such as feeling “good”). (Hereinafter referred to as “user feedback”) to inform acquaintances / friends who are related to the user and introduce the content, as well as the content owner with the button and other browsing By displaying the number of people who pressed the button to the user, it functions as an index indicating the popularity of the content.

Ryoko Morishima, Mariko Suzuki, Kazuhiro Taguchi “Facebook Perfect Guide Book”, Sortech Co., Ltd., p106-107, p205-209

  Conventionally, information to be recorded or shared is limited to URL information of the content where the button is set, the user who clicked the button, and the comment on the content added by the user. The content and type cannot be grasped in advance without visiting the content destination.

  According to the present invention, in such a user feedback notification method, there is provided means for describing target content destination information and utilizing the obtained user feedback information.

  The feedback function providing device of the present invention is a device that provides a function of feeding back content information on the web, and stores a URL of the content, a feedback code, and detailed information including a position or time. A user management database that stores information on the related users of each user, a click information receiving unit that receives feedback code related to the clicked feedback button and identification data of the clicked user, and searches the user management database. The related user specifying unit for specifying the related user of the user and the URL and detailed information of the content corresponding to the feedback code received by the click information receiving unit are read out from the feedback management database, And a feedback information notifying unit for notifying the relevant user as Dobakku information.

  When the feedback button is clicked in this way, detailed information including the position or time in addition to the URL of the content is notified to the related user, so that the related user can access the position or time of the content without accessing the content. Can be grasped.

  The feedback function providing apparatus according to the present invention includes a feedback code receiving unit that receives a feedback code included in the content, transmitted from a user terminal that displays the content, and detailed feedback associated with the received feedback code. A button image transmission unit that reads from the management database and transmits an image of a feedback button corresponding to the detailed information may be provided.

  By transmitting an image of the feedback button corresponding to the detailed information stored in the feedback management database in this way and displaying it on the content, it is possible to grasp what detailed information is fed back by the feedback button it can.

  The feedback function providing device of the present invention includes a feedback code generation request receiving unit that receives a feedback code generation request and content position or time data transmitted from the content providing device, and a feedback code according to the feedback code generation request. A feedback code generation unit that stores the generated feedback code and the position or time data of the content in the feedback management database, and a feedback code transmission unit that transmits the generated feedback code to the content providing device. You may prepare.

  By receiving the detailed information from the content provider in this way, it is possible to acquire accurate data on the position or time of the content.

  The feedback function providing apparatus of the present invention includes a content analysis unit that analyzes the content of the content and obtains the position or time data of the content, and the content analysis unit feeds back the position or time data of the content. You may memorize | store in a management database.

  With this configuration, it is not necessary to request the content provider to input position or time data, and there is no trouble for the content provider.

  The feedback function providing apparatus of the present invention includes a comment receiving unit that receives a user's comment about the content, and a comment analyzing unit that analyzes the comment and obtains data of a position or time of the content, and the comment The analysis unit may store content position or time data in the feedback management database.

  With this configuration, even if position and time data cannot be extracted from the content, position and time data can be acquired using collective intelligence.

  According to another aspect of the present invention, there is provided a feedback function providing device that functions in cooperation with a social network service providing device in order to support feedback of content information on the web to a user in the social network service. Receiving a content information acquisition request for receiving a content information acquisition request including a feedback code from the social network service providing apparatus; a feedback management database storing content URL, feedback code, and detailed information including position or time; And a content URL and detailed information corresponding to the feedback code received by the content information acquisition request receiving unit are read from the feedback management database, and the social network And a content information transmitting unit that transmits the click service providing apparatus.

  In this way, the feedback function providing device and the social network service providing device may be separated. According to the present invention, in response to a content information acquisition request including a feedback code transmitted from a social network service providing apparatus, the feedback function providing apparatus provides detailed information corresponding to the feedback code to the social network service providing apparatus. Thereby, the social network service providing apparatus can feed back information on content including detailed information.

  The feedback function providing device of the present invention includes a holding information acquisition request receiving unit that receives a holding information acquisition request including a feedback code from the social network service providing device, and a feedback code received by the holding information acquisition request receiving unit. The corresponding detailed information may include a holding information transmitting unit that transmits holding information indicating what information is included in the feedback management database to the social network service providing apparatus.

  As described above, the social network service providing apparatus transmits the holding information indicating what information (position or time) as the detailed information corresponding to the feedback code to the social network service providing apparatus. An image of a feedback button corresponding to the content can be generated and transmitted to the user terminal that displays the content.

  The feedback cooperation system of the present invention includes the feedback function providing device and a user terminal having a function of browsing the web and a function of displaying a map, and the user terminal includes content data from a related user. When the feedback information is received, the content information is displayed at the position on the map corresponding to the position data.

  By linking the fed back information with the map, the positional relationship of the fed back content can be easily grasped.

  A feedback cooperation system according to the present invention includes the above feedback function providing device, and a user terminal having a web browsing function and a calendar function, and the user terminal includes content feedback information including time data from related users. Is received, the content information is displayed on the date on the calendar corresponding to the time data.

  By linking the fed back information with the calendar, it is possible to easily grasp the fed back content in time series.

  The feedback function providing method of the present invention is a method for providing a function of feeding back information on content on the web by a feedback function providing apparatus, wherein the feedback function providing apparatus includes a feedback code associated with a clicked feedback button, and Receiving identification data of a clicked user, a step in which the feedback function providing device searches a user management database storing information on related users of each user to identify the related users of the users, and the feedback function From the feedback management database in which the providing device stores the content URL, the feedback code, and the detailed information including the position or time, the URL and the detailed information of the content corresponding to the received feedback code And a step of notifying the relevant user read, as feedback information of the content.

  The program of the present invention is a program for providing a function of feeding back information on content on the web, and receiving a feedback code related to the clicked feedback button and identification data of the clicked user to a computer; A step of searching a user management database storing related user information of each user to identify the related user of the user, a content URL, a feedback code, and a feedback storing detailed information including position or time The URL of the content and the detailed information corresponding to the received feedback code are read from the management database, and the related user is notified as content feedback information.

  According to the present invention, since the related user is notified of the detailed information including the position or time in addition to the URL of the content, the related user can grasp the position or time data of the content without accessing the content. It has the effect of being able to.

It is a figure which shows the whole structure of the system containing a feedback function provision apparatus. It is a figure which shows the structure of the feedback function provision apparatus of 1st Embodiment. It is a figure which shows the example of the data memorize | stored in feedback management DB. It is a figure which shows the example of the data memorize | stored in user management DB. FIG. 5A is a diagram showing an example of a button image when there is no position data and time data, FIG. 5B is a diagram showing an example of a button image when there is position data, and FIG. FIG. 5D is a diagram illustrating an example of a button image when there is data, and FIG. 5D is a diagram illustrating an example of a button image when both position data and time data are present. It is a figure which shows the operation | movement which a feedback function provision apparatus provides a feedback code to a content provision apparatus. It is a figure which shows the operation | movement which displays the content containing a feedback button on a user terminal. It is a figure which shows the example of the content which displayed the button image which shows having data of a position and time. It is a figure which shows the operation | movement of a feedback when a feedback button is clicked. It is a figure which shows the example which cooperated the data of the position of the content with the map application. It is a figure which shows the example which linked the data of the time of content with the calendar application. It is a figure which shows the structure of the feedback function provision apparatus of 2nd Embodiment. It is a figure which shows the structure of the feedback function provision apparatus of 3rd Embodiment. It is a figure which shows the operation | movement which displays the structure while showing the structure of the whole system containing the feedback function provision apparatus of 4th Embodiment. It is a figure which shows the operation | movement of the feedback by the feedback function provision apparatus of 4th Embodiment. It is a figure which shows the operation | movement of the detailed information collection by the feedback function provision apparatus of 4th Embodiment.

Hereinafter, a feedback function providing apparatus according to an embodiment of the present invention will be described with reference to the drawings.
(First embodiment)
FIG. 1 is a diagram illustrating an overall configuration of a system including a feedback function providing apparatus 10. In a system that provides a feedback function, there are a feedback function providing apparatus 10, a content providing apparatus 50, and a user terminal 60. These devices and terminals are connected by the Internet.

  The feedback function providing device 10 provides a feedback function to users participating in the SNS. A plurality of users are registered in the SNS, and there are users who are friends with each other. In this specification, a user who is in a friend relationship is called a “related user”. The feedback function providing device 10 feeds back content information to related users.

  The content providing device 50 is a server that distributes content, and is mainly a web server. The content providing device 50 provides information described in HTML or the like as content. When the user terminal 60 accesses the content providing apparatus 50 and receives the content, the user terminal 60 browses the content using the web browser of the user terminal 60 ((iii) in FIG. 1).

  The content includes a feedback button B. The button B is embedded with a feedback code generated by the content creator requesting the feedback function providing apparatus 10 when the content is created ((i) (ii) in FIG. 1). The feedback code functions as a link for accessing the feedback function providing apparatus 10 and is configured by a code for displaying a button or the like.

  When the user clicks a button displayed together with the content on the user terminal 60, the clicked information is transmitted to the feedback function providing apparatus 10 ((iv) in FIG. 1). The clicked information includes a feedback code and information for identifying the user.

  When the feedback function providing device 10 receives the clicked information, the feedback function providing device 10 acquires content information with reference to the feedback management database, and feeds back the content information to related users ((v) in FIG. 1). As a feedback method, feedback information may be transmitted to the user terminal 60 of the related user, or may be posted on the page of the related user on the SNS. The above is the outline of the entire system including the feedback function providing apparatus 10.

  FIG. 2 is a diagram illustrating a configuration of the feedback function providing apparatus 10. The feedback function providing apparatus 10 includes a feedback management database (hereinafter referred to as “feedback management DB”) 12, a user management database (hereinafter referred to as “user management DB”) 14, and a user page database (hereinafter referred to as “user page DB”). 16), an arithmetic control unit 18, and a communication unit 20. In the figure, the feedback may be described as “FB”.

  FIG. 3 is a diagram illustrating an example of data stored in the feedback management DB 12. The feedback management DB 12 stores a feedback code, a content URL, the number of times the feedback button has been clicked, and detailed information including the position or time.

  The position information included in the detailed information is, for example, the location of the content (store or the like), and the time information is information such as the date and period of the content such as an event. The detailed information may include position and / or time, or may not include both position and time. In the present embodiment, when the content providing device 50 transmits a feedback code generation request, the detailed information is transmitted with position or time data together with the generation request, and the feedback function providing device 10 The position or time data transmitted from 50 is stored in the feedback management DB 12.

  FIG. 4 is a diagram illustrating an example of data stored in the user management DB 14. The user management DB 14 stores a user ID for identifying a user, a user profile, and related user ID data.

  The user page DB 16 stores data of pages introducing user profiles, recent events, related user information, recommended sites, and the like.

  Returning to FIG. The arithmetic control unit 18 includes a configuration for realizing a feedback code providing function, a button display function, and a feedback function. The arithmetic control unit 18 can realize these functions by executing a program by the CPU of the computer. Programs that realize such functions are also included in the scope of the present invention.

  The feedback code providing function is a function for generating and storing a feedback code in response to a request from the content providing apparatus 50. As a configuration for realizing this, a feedback code generation request receiving unit 22 and a feedback code generating unit 24 are provided. And a feedback code transmission unit 26.

  In the present embodiment, the feedback code generation request transmitted from the content providing apparatus 50 arbitrarily includes data on the position or time of the content. When the feedback code generation unit 24 stores the generated feedback code in the feedback management DB 12, the feedback code generation unit 24 also stores content position or time data.

  The button display function is a function of providing image data of a feedback button provided on the content when the content is displayed on the browser of the user terminal 60. As a configuration for realizing this, the feedback code receiving unit 28 is provided. And a button image transmission unit 30. The user terminal 60 transmits a feedback code embedded in the content to the feedback function providing apparatus 10 when displaying the content on the browser. The feedback code receiving unit 28 receives the feedback code transmitted from the user terminal 60. The button image transmission unit 30 first searches for detailed information associated with the feedback code, and determines whether or not it has position or time data. Then, the image of the button is determined according to whether or not it has position or time data, and the determined button image is transmitted to the user terminal 60.

  FIGS. 5A to 5D are diagrams illustrating examples of button images of feedback buttons. FIG. 5A is a diagram showing an example of a button image when there is no position data and time data, FIG. 5B is a diagram showing an example of a button image when there is position data, and FIG. FIG. 5D is a diagram illustrating an example of a button image when there is data, and FIG. 5D is a diagram illustrating an example of a button image when both position data and time data are present. In this way, by changing the button image depending on whether or not it includes position or time data, the user sees the displayed button and what information is fed back to the related user when the button is pressed. You can figure out.

  The feedback function is a function that feeds back content information to a related user when the user clicks a feedback button. As a configuration for realizing this, a click information receiving unit 32 and a related user specifying unit 34 are provided. And a feedback information notification unit 36. The click information receiving unit 32 receives click information transmitted from the user terminal 60 when the user clicks a feedback button on the content displayed on the user terminal 60. The click information includes feedback code data and information for identifying the user. Here, as information for specifying a user, a cookie issued to the user terminal 60 by the feedback function providing apparatus 10 is used.

  The related user specifying unit 34 specifies the user who clicked the feedback button based on the user specifying information included in the click information, and specifies the related user of the user by searching the user management DB 14.

  The feedback information notification unit 36 notifies the user specified by the related user specifying unit 34 of content feedback information. The content feedback information includes content location or time data in addition to the content URL and data introducing a part of the content. Data introducing a part of the content can be acquired from the URL of the content. The feedback information notification unit 36 may transmit the feedback information to the user terminal 60 of the related user, or may be notified by adding the feedback information to the page of the related user in the user page DB 16. As a result, when the related user opens his / her own page, it is immediately known that there is feedback information.

  FIG. 6 is a diagram illustrating an operation in which the feedback function providing device 10 assigns a feedback code to the content providing device 50. First, the content providing apparatus 50 inputs content position and time data (S10). This step is optional. The content providing apparatus 50 may input either or both data of the position and time of the content, or may not input any of them.

  The content providing apparatus 50 transmits a feedback code generation request to the feedback function providing apparatus 10 (S12). When the content position or time data is input, the content providing apparatus 50 also includes the content position or time data in the feedback code generation request.

  When receiving the feedback code generation request (S14), the feedback function providing apparatus 10 generates a feedback code (S16). The feedback function providing apparatus 10 stores the generated feedback code and content URL in the feedback management DB 12 (S18). If the content position or time data is received, the feedback function providing apparatus 10 also stores the position or time data in the feedback management DB 12.

  The feedback function providing apparatus 10 transmits the generated feedback code to the content providing apparatus 50 (S20). When receiving the feedback code (S22), the content providing apparatus 50 installs a feedback button on the content using the received feedback code, and creates the content (S24).

  FIG. 7 is a diagram illustrating an operation of displaying content including a feedback button on the user terminal 60. When the user terminal 60 accesses the content providing device 50 and requests browsing of the content, the content providing device 50 transmits content data to the user terminal 60 (S30). When receiving the content data (S32), the user terminal 60 executes the received content data on the web browser (S34).

  Since the content includes a feedback code, when the web browser executes the content data, the user terminal 60 transmits the feedback code to the feedback function providing device 10 in order to display a button corresponding to the feedback code. (S36). When the feedback function providing apparatus 10 receives the feedback code transmitted from the user terminal 60 (S38), the feedback function providing apparatus 10 searches the feedback management DB 12 to determine whether there is position and time data corresponding to the feedback code. Then, based on the result of the determination, the feedback function providing apparatus 10 identifies an image of the feedback button (S40), and transmits the identified button image to the user terminal 60 (S42).

  Upon receiving the button image (S44), the user terminal 60 pastes the received button image at a location corresponding to the feedback code and displays the content (S46). FIG. 8 is a diagram illustrating an example of content in which a button image B indicating that it has position and time data is displayed. Although not shown in FIG. 8, information on the number of clicks may be included in the button image. For example, information indicating how many people are evaluating based on the number of clicks can be added. Thereby, the popularity of the content can be shown.

  FIG. 9 is a diagram illustrating a feedback operation when the feedback button is clicked. When the user clicks the feedback button B on the content display screen as shown in FIG. 8 (S50), the user terminal 60 transmits the click information to the feedback function providing apparatus 10 (S52). The click information includes information for identifying the user terminal 60 and a feedback code.

  When receiving the click information (S54), the feedback function providing apparatus 10 increments and updates the number of clicks stored in the feedback management DB 12 (S56). Subsequently, the feedback function providing apparatus 10 refers to the user management DB 14 and specifies related users related to the clicked user (S58). The feedback function providing apparatus 10 transmits feedback information to the user terminal 60 of the identified related user (S60). The feedback information includes a content URL, data introducing a part of the content, and content position or time data. In addition, data on the number of clicks may be included in the feedback information.

  When the related user terminal 62 receives the feedback information (S62), the related user terminal 62 displays a part of the content and also the position or time data. Further, when another application is launched, the related user terminal 62 displays the position or time data in cooperation with the other application (S64).

  FIG. 10 is a diagram illustrating an example in which content position data is linked to a map application. The related user terminal 62 displays feedback information at a location corresponding to the position data on the map displayed by the map application. Thereby, the positional relationship of the fed back content can be easily grasped. Further, when linked with a navigation device, feedback information can be displayed on a map displayed on the navigation device, so that it can be used for destination setting and drive / travel plan generation.

  FIG. 11 is a diagram illustrating an example in which content time data is linked to a calendar application. The related user terminal 62 displays feedback information at a place corresponding to time (date) on the calendar displayed by the calendar application. Thereby, the fed back content can be easily grasped in time series. The configuration and operation of the feedback function providing apparatus 10 according to the first embodiment have been described above.

  Since the feedback function providing apparatus 10 according to the first embodiment can include content position and time data in the feedback information, the user terminal 60 of the related user who has received the feedback information receives the content viewer evaluation information. In addition, detailed information on the position and time of the target content can be acquired, and it is possible to organize, present, and analyze information according to the content of the evaluated content and additional information.

  Also, by accumulating and using the detailed information of the content notified as feedback information, it is easy to analyze according to the content content such as the introduction content of restaurants, meals, media information such as music movies, etc. from the identification of the content content Become. In addition, by adding calendar information such as location information, contact information, business date and time, event period, release date, etc. to detailed information, content information collected by user feedback can be used to update the user's schedule. It can be used for automatic registration, route guidance using location information, and generation of driving / travel plans.

  In addition, the feedback function providing apparatus 10 according to the first embodiment switches the image of the feedback button according to the content of the detailed information added to the content, so that the content viewer can click the button after clicking the button. Functions and operations can be estimated easily. Thereby, for example, it is possible to determine whether or not to include even position and time information in a comment added when feedback is performed by clicking a feedback button.

(Second Embodiment)
FIG. 12 is a diagram illustrating a configuration of the feedback function providing apparatus 10 according to the second embodiment. The basic configuration of the feedback function providing apparatus 10 of the second embodiment is the same as that of the first embodiment. However, in the second embodiment, content position and time data are stored in the feedback management DB 12. The import method is different.

  In the feedback function providing apparatus 10 according to the second embodiment, the calculation control unit 18 includes a content analysis unit 38 as a detailed information acquisition function. The content analysis unit 38 accesses the content URL stored in the feedback management DB 12, reads the content data, and analyzes the content to acquire the content position and time data. As content analysis, for example, a method of performing morphological analysis on text information of content can be adopted. The content analysis unit 38 stores the position and time data extracted from the content in the feedback management DB 12.

  In this way, the content analysis unit 38 is configured to acquire the position and time data from the target content, so that it is not necessary to request the content provider to input the content position and time data. Therefore, the trouble of the content provider can be saved. Further, since it does not depend on the work of the content provider, position or time data can be added to more content.

(Third embodiment)
FIG. 13 is a diagram illustrating a configuration of the feedback function providing apparatus 10 according to the third embodiment. The basic configuration of the feedback function providing apparatus 10 of the third embodiment is the same as that of the first embodiment. However, in the third embodiment, content position and time data are stored in the feedback management DB 12. The import method is different.

  In the feedback function providing apparatus 10 according to the third embodiment, the calculation control unit 18 includes a comment receiving unit 40 and a comment analyzing unit 42 as detailed information acquisition functions. The comment receiving unit 40 has a function of receiving a comment on the content input when the feedback button is clicked. The comment analysis unit 42 acquires the position and time data of the content by analyzing the comment received by the comment reception unit 40. Again, morphological analysis can be used as content analysis. The comment analysis unit 42 stores the position and time data extracted from the comment in the feedback management DB 12.

  As described above, the position and time data is acquired from the feedback comment, so that the position or time data is supplemented based on the feedback comment even when the position and time data cannot be extracted from the content. be able to. The timing for adding the position or time data to the feedback management DB 12 may be, for example, a case where the same information regarding the position or time is obtained from comments of a plurality of users. Thereby, information with high accuracy can be provided for the position and time.

  Further, since the button image transmission unit 30 determines the button image by referring to the feedback management DB 12 each time based on the feedback code transmitted from the user terminal 60 that intends to display the content, the position and time data Is added to the feedback management DB 12, the button image is changed.

(Fourth embodiment)
Next, a feedback function providing apparatus according to a fourth embodiment will be described. In the first to third embodiments, the example in which the feedback function providing device provides the SNS function has been described. However, in the fourth embodiment, the feedback function providing device 10 provides the SNS function. The point which is comprised separately from the SNS provision apparatus 70 differs.

  FIG. 14 is a diagram illustrating a configuration of the entire system including the feedback function providing apparatus 10 according to the fourth embodiment. The feedback function providing device 10 functions in cooperation with the SNS. The feedback management DB 12 included in the feedback function providing apparatus 10, the user management DB 14 and the user page DB 16 included in the SNS providing apparatus 70 are the same as the corresponding configurations described in the first to third embodiments.

  The operation of displaying content with a feedback button on the user terminal 60 will be described with reference to FIG. First, the user terminal 60 accesses the content providing apparatus 50 and receives content data ((i) in FIG. 14). When the content data is executed using the web browser of the user terminal 60, the user terminal 60 transmits the feedback code of the feedback button included in the content to the SNS providing device 70 ((ii) in FIG. 14).

  The SNS providing device 70 that has received the feedback code transmits a holding information acquisition request including the received feedback code to the feedback function providing device 10, and the feedback function providing device 10 acquires the holding information at the holding information acquisition request receiving unit 84. The request is received ((iii) in FIG. 14). The feedback function providing device 10 transmits holding information indicating what information is included as detailed information corresponding to the feedback code to the SNS providing device 70 by the holding information transmitting unit 86 ((iv) in FIG. 14). . Here, the holding information includes, for example, information such as having time information, position information, or both as detailed content information.

  The SNS providing device 70 determines an image of the feedback button based on the holding information transmitted from the feedback function providing device 10, and transmits the determined button image to the user terminal 60 ((v) in FIG. 14). Examples of button images determined according to the type of information held as detailed information are as shown in FIGS. 5 (a) to 5 (d). The user terminal 60 displays the content by pasting the button image B transmitted from the SNS providing device 70 on the feedback code of the content data ((vi) in FIG. 14).

  FIG. 15 is a diagram illustrating an operation in which content information is fed back when a feedback button is clicked. When the user clicks the content feedback button, the user terminal 60 transmits click information including the feedback code and the user identification information to the SNS providing device 70 ((i) in FIG. 15). The SNS providing device 70 extracts the feedback code from the click information, and transmits a content information acquisition request including the feedback code to the feedback function providing device 10 ((ii) in FIG. 15).

  The feedback function providing apparatus 10 receives the content information acquisition request transmitted from the SNS providing apparatus 70 at the content information acquisition request receiving unit 80. The feedback function providing device 10 reads content information (content URL, detailed information) corresponding to the feedback code included in the content information acquisition request from the feedback management DB 12, and the content information transmitting unit 82 uses the content information transmitting unit 82 to read the content information. 70 ((iii) in FIG. 15). The SNS providing device 70 feeds back the received detailed information and content information such as the content URL to the related user terminal 60 ((iv) in FIG. 15). Here, as a feedback method, there are a method for transmitting feedback information to the related user terminal 62 and a method for adding feedback information to the related user page, as in the first to third embodiments.

  FIG. 16 is a diagram for explaining an operation in which the feedback function providing apparatus 10 collects detailed content information. In addition to the method described with reference to FIG. 16, in the same manner as described in the first to third embodiments, a method for causing the content provider to input detailed information on the content, It goes without saying that a method of analyzing data and a method of analyzing a comment received from a user can be adopted.

  The feedback function providing apparatus 10 transmits to the SNS providing apparatus 70 a history acquisition request that the user of the SNS has clicked the feedback button ((i) in FIG. 16). The click history that the SNS has is information such as identification information of the user who clicked the feedback button and the URL of the content. Upon receiving this acquisition request, the SNS providing device 70 transmits a click history to the feedback function providing device 10 ((ii) in FIG. 16).

  The feedback function providing device 10 accesses the content providing device 50 based on the URL of the content included in the click history received from the SNS providing device 70, requests acquisition of content data ((iii) in FIG. 16), In response to this, the content providing apparatus 50 transmits the content data to the feedback function providing apparatus 10 ((iv) in FIG. 16). The feedback function providing apparatus 10 analyzes the received content data, acquires detailed information such as the position and time of the content ((v) in FIG. 16), and stores the acquired detailed information in the feedback management DB 12.

  The configuration and operation of the feedback function providing apparatus 10 according to the fourth embodiment have been described above. In the fourth embodiment, the same effect as that of the feedback function providing apparatus 10 of the first to third embodiments described above can be obtained, and the feedback function providing apparatus 10 is configured separately from the SNS providing apparatus 70. This increases the degree of freedom in system configuration.

The feedback function providing apparatus of the present invention has been described in detail with reference to the embodiment. However, the present invention is not limited to the above-described embodiment.
In the above-described embodiment, an example of handling position and time data as detailed information has been described. However, the detailed information is not limited to the position and time, and other data can be used. For example, the detailed information may include information such as the gender and age of the target user, store opening hours, event holding period, admission fee, artist information, product type name, manufacturer name, and the like. When a lot of information is included in the detailed information, the button image may be determined based on some of the information. For example, the feedback button image may be determined based on the detailed information that is the point that the content provider wants to appeal most, or the information described in the largest font in the content, The image of the feedback button may be determined based on the existing information.

  In the above-described embodiments, the first to third embodiments having different methods for acquiring detailed information have been described. However, all the methods of the first to third embodiments can be adopted.

  According to the present invention, a user who has received feedback on content information can grasp the position or time data of the content without accessing the content, and is useful for SNS and the like.

DESCRIPTION OF SYMBOLS 10 Feedback function provision apparatus 12 Feedback management database 14 User management database 16 User page database 18 Operation control part 20 Communication part 22 Feedback code generation request reception part 24 Feedback code generation part 26 Feedback code transmission part 28 Feedback code reception part 30 Button image transmission Unit 32 click information receiving unit 34 related user specifying unit 36 feedback information notifying unit 38 content analyzing unit 40 comment receiving unit 42 comment analyzing unit 50 content providing device 60, 62 user terminal 70 SNS providing device 80 content information acquisition requesting unit 82 content information Transmission unit 84 Retention information acquisition request unit 86 Retention information transmission unit

Claims (10)

A device that provides a function of feeding back information on content on the web,
A feedback management database storing content URL, feedback code, and detailed information including position or time;
A user management database storing information on the related users of each user;
A feedback code receiving unit that receives a feedback code included in the content, transmitted from a user terminal that displays the content;
Detailed information associated with the received feedback code is read from the feedback management database, and a button image transmission unit that transmits an image of a feedback button corresponding to the detailed information;
A click information receiving unit for receiving a feedback code related to the clicked feedback button and identification data of the clicked user;
A related user specifying unit for searching the user management database and specifying a related user of the user;
A feedback information notifying unit that reads out the URL and detailed information of the content corresponding to the feedback code received by the click information receiving unit from the feedback management database and notifies the related user as content feedback information;
A feedback function providing apparatus comprising: A feedback code generation request receiving unit for receiving a feedback code generation request transmitted from the content providing apparatus and data on the position or time of the content;
A feedback code generation unit that generates a feedback code in response to the feedback code generation request, and stores the generated feedback code and data of the position or time of the content in the feedback management database;
A feedback code transmitting unit that transmits the generated feedback code to the content providing device;
The feedback function providing apparatus according to claim 1 . A content analysis unit that analyzes the content of the content and acquires data of the position or time of the content;
The content analysis section, a feedback function providing apparatus according to claim 1 or 2 for storing data of the position or time of the content to the feedback management database. A comment receiving unit for receiving a user's comment on the content;
A comment analysis unit that analyzes the comment and obtains data of the position or time of the content;
The comment analysis unit, a feedback function providing apparatus according to any one of claims 1 to 3 for storing data of the position or time of the content to the feedback management database. A device that functions in cooperation with a social network service providing device to support feedback of content information on the web to a user in a social network service,
A feedback management database storing content URL, feedback code, and detailed information including position or time;
A content information acquisition request receiving unit that receives a content information acquisition request including a feedback code from the social network service providing device;
A content information transmission unit that reads the URL and detailed information of the content corresponding to the feedback code received by the content information acquisition request reception unit from the feedback management database, and transmits the content information to the social network service providing device;
A feedback function providing apparatus comprising: A holding information acquisition request receiving unit that receives a holding information acquisition request including a feedback code from the social network service providing device;
As detailed information corresponding to the feedback code received by the retained information acquisition request receiving unit, holding information to be transmitted to the feedback management database, the holding information indicating whether a no information to the social network service providing apparatus A transmission unit;
The feedback function providing device according to claim 5 . A feedback function providing device according to any one of claims 1 to 4 ,
A user terminal equipped with a function of browsing the web and a function of displaying a map;
With
When the user terminal receives content feedback information including location data from an associated user, the user terminal displays the content information at a location on the map corresponding to the location data. A feedback function providing device according to any one of claims 1 to 4 ,
A user terminal with a web browsing function and a calendar function;
With
The user terminal, upon receiving the feedback information of the content that contains the data of time from the associated user feedback linkage system for displaying information of content date on Luke render the corresponding data of the time. A method of providing a function of feeding back information on content on the web by a feedback function providing device,
The feedback function providing device receiving a feedback code included in the content transmitted from a user terminal that displays the content;
The feedback function providing apparatus reads out detailed information including the position or time associated with the received feedback code from the feedback management database storing the URL of the content, the feedback code, and the detailed information, and feedback corresponding to the detailed information. Sending an image of the button;
The feedback function providing device receiving a feedback code related to the clicked feedback button and identification data of the clicked user;
The feedback function providing device searching a user management database storing information on related users of each user to identify the related users of the user;
A step wherein the feedback function providing device, from the feedback management database, reads the URL and detailed information of the content corresponding to the feedback code received, notifying the relevant user as feedback information of the content,
A feedback function providing method comprising: A program for providing a feedback function for content information on the web.
Receiving a feedback code included in the content transmitted from a user terminal that displays the content;
The step of reading out detailed information including the position or time associated with the received feedback code from the feedback management database storing the URL of the content, the feedback code, and the detailed information, and transmitting an image of the feedback button corresponding to the detailed information When,
Receiving a feedback code associated with the clicked feedback button and identification data of the clicked user;
Searching a user management database storing information on related users of each user to identify the related users of the user;
A step from said feedback control database, reads the URL and detailed information of the content corresponding to the feedback code received, notifying the relevant user as feedback information of the content,
A program that executes

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