JP5965375B2 - Distribution control device, distribution system, redistribution method, and program - Google Patents

Description

  The present invention relates to a distribution control device, a distribution system, a redistribution method, and a program.

  In recent years, network systems have been introduced in medical institutions such as hospitals, and information terminal devices of each section such as reception, examination room, and accounting are connected via a network (see, for example, Patent Document 1).

  In general hospitals and the like having a plurality of departments, a plurality of examination rooms are provided in one department. In such a medical institution, when accepting a non-reserved patient, the reception staff confirms the reservation status of the doctor of the medical department that the patient wishes to see, the number of allocated patients, The patient is being sorted. That is, the patient and the doctor (examination room) are linked.

  The doctor in each examination room calls into the examination room from among the patients assigned to him / her with reference to the appointment time and reception number of the appointment patient.

  For example, the maximum number of distributions per unit of time is determined in advance, and the patient distribution is performed so that the maximum number of distributions is not exceeded. The progress of the examination will be different.

  Since the progress of the examination differs depending on the examination room, the examination of the patient who has completed the reception may be delayed.

JP 2009-86767 A

  In view of the above problems, in the present invention, a distribution control device, a distribution system, a redistribution method, and a program that can optimize distribution according to the progress of the distributed work It is an issue to provide.

  The distribution control device according to the present invention is a table for managing the progress of a plurality of tasks distributed to each person who performs the same type of business, and each business is associated with a scheduled end time of the business. A storage unit that stores a distribution management table, a free time calculation unit that calculates a difference between the scheduled end time corresponding to the business and the end time of the business as free time when the business is completed, A redistribution target that identifies a task to be started and identifies a task that can be handled within the vacant time calculated by the vacant time calculation unit as a redistribution target among the identified unstarted tasks And a redistribution unit that updates the distribution management table so that the work specified by the redistribution target specifying part becomes a work processed in the idle time. .

  In addition, the distribution system according to the present invention should start at least processing among the distribution control device that executes redistribution of a plurality of operations allocated to each person who performs the same type of operation. One or a plurality of display devices that display identification information that can uniquely identify the business for each person in charge, wherein the distribution control device is of the same type A table for managing the progress of a plurality of tasks assigned to each person in charge of the task, and storing a distribution management table in which the scheduled end time of the task is associated with each task; Upon completion of the business, a free time calculation unit that calculates the difference between the scheduled end time corresponding to the business and the end time of the business as a free time, a business that has not been started, Within the start of work, The re-distribution target specifying unit that specifies the work that can be handled within the free time calculated by the interval calculation unit as the re-distribution target, and the business specified by the re-distribution target specifying unit are the free A redistribution unit that updates the distribution management table and a display device control unit that controls the identification information to be displayed on the display device, so that the business to be processed in time, , Respectively, to change the identification information displayed on the display screen under the control of the display device control unit.

  The redistribution method according to the present invention is a table for managing the progress of a plurality of tasks distributed to each person in charge of the same type of business, and each business is associated with a scheduled end time of the business. The distribution management table is stored in the storage means, and when the work is completed, the distribution management table is referred to, and the difference between the scheduled end time corresponding to the work and the end time of the work is calculated. , Calculating as free time, specifying a business that has not been started, and specifying a business that can be handled within the calculated free time as a target of redistribution, The distribution management table is updated so that the business specified as the redistribution target becomes the business processed in the idle time.

  The program according to the present invention is a table for managing the progress of a plurality of tasks distributed to each person who performs the same type of business, and the scheduled end time of the business is associated with each business. When the work is completed on a computer accessible to the storage means storing the distribution management table, the distribution management table is referred to, and the scheduled end time corresponding to the work and the end time of the work are The difference is calculated as a free time, the business that has not been started is identified, and the business that can be handled within the calculated free time is identified as the target of redistribution among the business that has not been started yet. The distribution management table is updated so that the work specified as the redistribution target becomes the work processed in the free time.

  According to the present invention, it is possible to appropriately reassign work according to the progress of the assigned work, and it is possible to optimize the work as a whole.

It is a figure which shows the structural example of the distribution system in Embodiment 1. FIG. It is a functional block diagram which shows the structural example of the distribution control apparatus which comprises the distribution system in Embodiment 1. FIG. 3A to 3C are diagrams illustrating examples of the distribution management table in the first embodiment. It is the figure which showed on the timeline the distribution state of the patient for every examination room. It is a figure which shows the example of the display screen of the display apparatus corresponding to FIG. It is a functional block diagram which shows the structural example of the terminal device which comprises the distribution system in Embodiment 1. FIG. It is a figure which shows the example of the calling screen for calling the patient displayed on the display screen of a terminal device into an examination room. 6 is a flowchart for explaining an example of redistribution processing in the first exemplary embodiment. 6 is a flowchart for explaining an example of a redistribution target specifying process in the first embodiment. (A) And (b) is a figure for demonstrating specifically the re-distribution process in Embodiment 1. FIG. (A)-(c) is a figure which shows the example of the allocation management table corresponding to the specific example of FIG. (A) And (b) is a figure of another example for demonstrating specifically the re-distribution process in Embodiment 1. FIG. (A)-(c) is a figure which shows the example of the allocation management table corresponding to the specific example of FIG. 10 is a flowchart for explaining an example of a redistribution target specifying process in the second embodiment. (A) And (b) is a figure for demonstrating specifically the re-distribution process in Embodiment 2. FIG. (A)-(c) is a figure which shows the example of the allocation management table corresponding to the specific example of FIG. 10 is a flowchart for explaining an example of a redistribution target specifying process in the third embodiment. (A) And (b) is a figure for demonstrating concretely the re-distribution process in Embodiment 3. FIG. (A)-(c) is a figure which shows the example of the allocation management table corresponding to the specific example of FIG. 14 is a part of a flowchart for explaining an example of a redistribution target specifying process in the fourth embodiment. It is another part of the flowchart for demonstrating the example of the redistribution object specific process in Embodiment 4. (A) And (b) is a figure for demonstrating specifically the re-distribution process in Embodiment 4. FIG. (A)-(c) is a figure which shows the example of the allocation management table corresponding to the specific example of FIG. 14 is a flowchart for explaining an example of reallocation processing in the fifth exemplary embodiment. (A) And (b) is a figure for demonstrating concretely the reallocation process in Embodiment 5. FIG. (A)-(c) is a figure which shows the example of the allocation management table corresponding to the specific example of FIG.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

(Embodiment 1)
FIG. 1 is a diagram illustrating a configuration example of a distribution system 1 according to the first embodiment. The distribution system 1 according to the first embodiment is a system targeted at a medical institution such as a hospital, for example, and includes a distribution control device 100 and one or a plurality of terminal devices 200 (information terminals installed in each examination room). Device) and one or a plurality of display devices 300. The distribution control device 100, the terminal device 200, and the display device 300 are connected via a network (NW) as shown in FIG.

  FIG. 2 is a functional block diagram illustrating a configuration example of the distribution control device 100 configuring the distribution system 1 according to the first embodiment. The distribution control device 100 is a device that monitors the progress of the examination in each examination room and executes the redistribution of the patient (diagnosis). As shown in FIG. 2, the communication control unit 110, the storage unit 120, , And a control unit 130. The distribution control device 100 is, for example, a server device.

  The communication unit 110 includes a communication module and the like, and performs communication with the terminal device 200 and the like via a network (NW). For example, the communication unit 110 receives the end information D1 transmitted from the terminal device 200. Here, the end information D1 is information indicating that the patient's examination has ended, and is generated by the end information generation unit 251 (details will be described later) of the terminal device 200. The end information D1 includes the patient ID (IDentification) of the patient who has completed the examination and time information indicating the examination end time.

  The storage unit 120 includes a RAM (Random Access Memory), a ROM (Read Only Memory), a HDD (Hard Disk Drive), and the like, and includes a work area of a CPU (Central Processing Unit) that constitutes the control unit 130, and a distribution control device. It functions as a program area for storing a program such as an operation program for controlling the entire 100, and more specifically as a data area for storing various data such as a distribution management table T1 described later.

  Here, the distribution management table T1 stored in the storage unit 120 will be described with reference to FIG. 3A to 3C are diagrams showing examples of the distribution management table T1 in the first embodiment.

  More specifically, FIG. 3A is a distribution management table T1-A1 for managing patients distributed to the first examination room of Department A, and FIG. FIG. 3C shows a distribution management table T1-A2 for managing patients distributed to the examination room, and FIG. 3C shows a distribution management table T1-for managing patients distributed to the third examination room of Department A. A3. That is, the storage unit 120 stores a distribution management table T1 for each examination room. These distribution management tables T1 are generated, for example, by allocating patients accepted by the reception staff to the examination rooms. That is, although not shown, the distribution control device 100 includes means (table generation unit) that generates a distribution management table T1 for each examination room in accordance with an input from a reception staff or the like.

  In the following, when it is necessary to distinguish the distribution management table T1, it is referred to as a distribution management table T1-A1 or the like, and when there is no particular need to distinguish, it is generally referred to as the distribution management table T1. I decided to.

  As shown in FIG. 3, the distribution management table T1 in the first embodiment includes a “reception number”, “patient ID”, “reservation flag”, “reservation time”, and “scheduled examination time (minutes)”. ”,“ Scheduled end time ”,“ Delay time (minutes) ”, and“ Diagnosis completed flag ”are associated with each other. The doctor in each examination room examines the distributed patient according to the calling screen (details will be described later) generated based on the distribution management table T1 corresponding to each examination room.

  The “acceptance number” is a number assigned to a patient when the patient performs an acceptance procedure, and in the first embodiment, is incremented in the order of acceptance. “Patient ID” is identification information that can uniquely identify a patient, and personal information such as an electronic medical record of the patient can be specified using this patient ID as a key.

  The “reservation flag” is a flag indicating whether or not the patient is a reserved patient. In the first embodiment, the flag value “0” indicates a non-reserved patient, and the flag value “1” indicates a reserved patient. . Here, the appointment patient is a patient whose examination start time is determined in advance and the attending doctor is fixed. The non-reserved patient is the other patient and the attending doctor is not fixed. I am a patient. “Reservation time” is the examination start time reserved by the reserved patient, and is set when the flag value of “reservation flag” is “1”.

  The “scheduled consultation time (minutes)” is a time estimated to be required for the diagnosis, for example, a preset time. In the first embodiment, it is assumed that the “scheduled consultation time (minutes)” of the reserved patient is set according to the contents of the diagnosis at the time of reservation, and the “scheduled consultation time (minutes)” of the non-reserved patient is It is set to 10 minutes uniformly. Note that the “scheduled consultation time (minutes)” may be set based on, for example, the contents of the questionnaire filled in at the time of reception.

  “Scheduled end time” is a scheduled time at which the examination of the corresponding patient ends. For example, referring to FIG. 3A, the “scheduled end time” of the patient with the reception number 1021 is the fourth for the patient with the reception number 1021, and the “scheduled examination time ( Min) ”is 10 minutes, so it becomes 9:40. However, the diagnosis start time of the medical institution in the first embodiment is 9:00.

  The “delay time (minutes)” is a delay time from the “scheduled end time”, and is updated by an update unit 136 described later when a delay occurs in the examination.

  The “diagnosis completed flag” is a flag indicating whether or not the examination of the corresponding patient has been completed, and is set in response to reception of the termination information D1 transmitted from the terminal device 200. In the first embodiment, the flag value “0” indicates that the diagnosis has not been completed yet, the flag value “1” indicates that the diagnosis has been completed, and the initial value is “0”. ing.

  FIG. 4 is a diagram showing, on the timeline, the patient distribution state for each examination room. For example, the distribution management table T1-A1 of the department A first examination room shown in FIG. 3A corresponds to the row of the department A first examination in FIG. A white rectangle indicates a consultation frame for a reserved patient, and a shaded rectangle indicates a diagnosis frame for a non-reserved patient. A four-digit number in each frame indicates a reception number, and xx in () indicates “scheduled examination time (minutes)” corresponding to the reception number.

  Returning to FIG. 2, the control unit 130 is configured by a CPU or the like, executes an operation program stored in the program area of the storage unit 120, and as illustrated in FIG. 2, the determination unit 131 and the table specifying unit 132. A free time calculation unit 133, a redistribution target specifying unit 134, a redistribution unit 135, an update unit 136, a flag setting unit 137, a display device control unit 138, and a table information generation unit 139. In addition to realizing the functions, control processing for controlling the entire distribution control device 100 and processing such as redistribution processing described later in detail are executed.

  The determination unit 131 determines whether or not the end information D1 transmitted from the terminal device 200 has been received. Further, the determination unit 131 determines whether or not the free time calculated by the free time calculation unit 133 is equal to or greater than a preset threshold value (10 minutes in the first embodiment). If the calculated free time is not greater than or equal to the threshold, the determination unit 131 further determines whether or not the calculated free time is negative. That is, the determination unit 131 determines whether there is a delay in the examination.

  Further, the determination unit 131 determines whether or not a patient to be redistributed (hereinafter referred to as a redistribution target) has been specified by the redistribution target specifying unit 134. In addition, the determination unit 131 determines whether the “scheduled consultation time (minutes)” of the redistribution target specified by the redistribution target specifying unit 134 is within the free time calculated by the free time calculation unit 133. To do.

  The determination unit 131 determines whether the redistribution target specified by the redistribution target specifying unit 134 is a reserved patient. More specifically, the determination unit 131 refers to the “reservation flag” in the corresponding distribution management table T1 to determine whether or not the redistribution target is a reserved patient. When the redistribution target is a reserved patient, the determination unit 131 further includes an examination room (hereinafter referred to as the terminal device 200 in which the doctor in charge of the redistribution target reservation patient transmits the end information D1). It is determined whether or not it is a doctor of the examination room of the end information D1). More specifically, the determination unit 131 determines whether or not the distribution management table T1 in which the redistribution target is registered is a table corresponding to the examination room in which the terminal device 200 that transmitted the end information D1 is installed. Determine.

  When receiving the end information D1, the table specifying unit 132 specifies the distribution management table T1 based on the received end information D1. More specifically, the table specifying unit 132 specifies the examination room of the end information D1 based on the patient ID included in the received end information D1. And the table specific | specification part 132 specifies the distribution management table T1 of the medical department to which the specified examination room belongs.

  For example, when the examination room specified by the patient ID included in the received end information D1 is a department A first examination room, the table identification unit 132 is assigned to each of the department A first examination room to the third examination room. Corresponding distribution management tables T1-A1 to A3 are specified.

  When the examination of the patient is completed, the vacant time calculation unit 133 calculates the vacant time of the examination room based on the distribution management table T1 corresponding to the examination room of the doctor who examined the patient.

  More specifically, when the vacant time calculation unit 133 receives the end information D1, the “scheduled end time” column of the distribution management table T1 specified by the table specifying unit 132 and corresponding to the examination room of the end information D1 Refer to Then, the free time calculation unit 133 sets the difference between the examination end time indicated by the time information included in the received end information D1 and the “scheduled end time” corresponding to the patient ID included in the end information D1 as the free time. calculate. That is, the idle time calculation unit 133 calculates the idle time according to the following formula 1.

  (Free time) = {(scheduled end time) − (examination end time)}

  That is, when the calculated free time indicates a positive value, it indicates that the examination is being performed at a faster pace than the schedule, and when it indicates a negative value, it indicates that the calculated time is behind the schedule.

  For example, referring to FIG. 3A, when the patient ID included in the end information D1 is ID104 and the examination end time indicated by the time information is 9:30, the free time calculating unit 133 Since the “scheduled end time” of the ID 104 is 9:40, 10 minutes is calculated as the free time.

  Returning to FIG. 2, when the free time calculated by the free time calculation unit 133 is equal to or greater than the threshold value, the redistribution target specifying unit 134 examines at the free time from patients who visit the same department. Identify the patient. That is, the redistribution target specifying unit 134 specifies a patient who is a redistribution target.

  More specifically, the redistribution target specifying unit 134 refers to the “diagnosis completed flag” in the distribution management table T1 specified by the table specifying unit 132, and among the patients whose flag value is “0”. A patient whose “scheduled end time” is the second earliest or later is identified as a redistribution candidate for each identified distribution management table T1. Here, the reason why the second and later patients whose “scheduled end time” is the second is the redistribution candidate because the first patient is a patient under examination. That is, the redistribution target specifying unit 134 specifies a patient who has not started a diagnosis as a redistribution candidate among patients in the same department.

  Then, the redistribution target specifying unit 134 specifies the patient who received the earliest among the specified candidates (the patient with the smallest reception number in the first embodiment) as the redistribution target. If the “scheduled consultation time (minutes)” of the identified patient exceeds the available time, or if the identified patient is a reserved patient and is not in charge of the doctor in the examination room of the end information D1, it is subject to redistribution The specifying unit 134 specifies a patient who received the next earliest among the specified candidates as a redistribution target.

  For example, referring to FIG. 3, if the examination of the patient with the reception number 1021 ends at 9:30, the free time calculation unit 133 calculates 10 minutes as the free time. Since 10 minutes is equal to or greater than the threshold value, the redistribution target specifying unit 134 refers to the distribution management table T1 specified by the table specifying unit 132 and specifies redistribution candidates.

  In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 or later from the patients in the first examination room of the department A (at this time, the “examined flag” of the reception number 1021 is set. No), the patient with the reception number 1028 or later is identified from the patients in the department A second examination room, and the patient with the receipt number 1027 or later is identified from the patients in the department A third examination room.

  Then, the redistribution target specifying unit 134 specifies, as the redistribution target, the patient with the reception number 1024 that received the earliest among the specified candidates. 10 minutes of the “scheduled examination time (minutes)” of the reception number 1024 is within the free time (10 minutes), the patient of the reception number 1024 is a reserved patient, and the doctor in charge is a doctor in the examination room of the end information D1. For this reason, the redistribution target specifying unit 134 sets the patient having the reception number 1024 as the redistribution target without specifying the patient who received the next earliest.

  In addition, the redistribution target specifying unit 134 specifies the patient to be examined in the time (the original examination frame of the redistribution target) that is available as the redistribution unit 135 redistributes the redistribution target. In this case, the redistribution target specifying unit 134 determines from the start time (synonymous with the scheduled start time of the diagnosis) of the time (the original diagnosis frame that is the target of the redistribution) that is vacant as the scheduled start time of the redistribution Later patients are identified as redistribution candidates.

  Here, the scheduled start time of the examination is a time that is “scheduled examination time (minutes)” from the “scheduled end time”. In this case, if “Delay time (minutes)” is set, “Scheduled examination time (minutes)” will be shifted from the “delay time (minutes)” set behind “scheduled end time”. The time that goes back is set as the scheduled start time of the examination. For example, when “scheduled end time” is 9:30 and “scheduled consultation time (minutes)” is 10 minutes, the scheduled start time of diagnosis is 9:20. For example, when the “scheduled end time” is 9:30, the “delay time (minutes)” is 5 minutes, and the “scheduled consultation time (minutes)” is 10 minutes, the scheduled start time for the diagnosis is 9 : 25.

  As described above, “delay time (minutes)” is also considered for the start time that is synonymous with the scheduled start time of diagnosis. This is so that when redistribution is executed, the start of the diagnosis of the patient who has been subject to redistribution does not become later than before redistribution.

  For example, with reference to FIG. 3, it is assumed that the patient having the reception number 1024 specified by the redistribution target specifying unit 134 has been redistributed. In this case, since the start time of the vacant time (the original examination frame for the redistribution target) is 9:40, the redistribution target specifying unit 134 accepts the patient from the department A first examination room. Identify patient number 1038 and later, identify patient number 1034 and later from among patients in Department A 2nd examination room, identify patient number 1045 and later from patients in Department A 3rd examination room .

  Returning to FIG. 2, the redistribution unit 135 redistributes the patient specified by the redistribution target specifying unit 134. More specifically, the re-distribution unit 135 distributes the examination room that has a free time from the distribution management table T1 (hereinafter referred to as the distribution source table T1) in which the patients to be re-distributed are registered. The registration of the patient to be redistributed is moved to an empty frame in the management table T1 (hereinafter referred to as a distribution destination table T1). As a result, the idle time is moved to the frame where the patient to be redistributed was scheduled to be examined.

  For example, referring to FIG. 3, when the diagnosis of the patient with the reception number 1021 ends at 9:30, and the patient specified by the redistribution target specifying unit 134 is the patient with the reception number 1024 The re-distribution unit 135 moves the idle time after the patient of the reception number 1024 by setting the “scheduled end time” of the patient of the reception number 1024 earlier by 10 minutes. The redistribution unit 135 executes such processing because the distribution source table T1 and the distribution destination table T1 in this example are the same distribution management table T1-A1.

  Further, for example, referring to FIG. 3, the examination of the patient with the reception number 1021 ends at 9:30, and the patient specified by the redistribution target specifying unit 134 at that time is the patient with the reception number 1034 In this case, the redistribution unit 135 deletes the registration corresponding to the reception number 1034 in the distribution source table T1 (distribution management table T1-A2), and allocates the distribution destination table T1 (distribution management table T1-A1). The registration of the receipt number 1034 is moved immediately after the receipt number 1021). Thereby, the doctor of the reception number 1034, which was scheduled to be handled by the doctor in the Department A second examination room, will be handled by the doctor in the Department A first examination room.

  Returning to FIG. 2, when the determination unit 131 determines that the examination is delayed, the update unit 136 uses the absolute value | free time | of the free time calculated by the free time calculation unit 133 as the end information. It is assumed that “delay time (minutes)” in the distribution management table T1 corresponding to the examination room D1.

  More specifically, the updating unit 136 sets the “delay time (minutes)” after the patient ID included in the end information D1 to the absolute value of the free time calculated by the free time calculating unit 133 | Update. At this time, if there is a free time between the “scheduled end time” and the next scheduled start time of the patient examination, the “delay time (minutes)” is updated in consideration of the free time.

  For example, referring to FIG. 3B, in the case where the diagnosis end time of the patient whose patient ID is ID 203 is 9:38, the delay is 8 minutes from 9:30 of “scheduled end time”. The updating unit 136 sets the “delay time (minutes)” after the patient ID is ID 204 to 8 minutes. However, since there is 5 minutes free time between the “scheduled end time” of the patient ID ID 205 and the scheduled start time (10:00) of the next patient (ID 206), the update unit 136 The “delay time (minutes)” after the patient ID is ID206 is 8−5 = 3 minutes.

  Returning to FIG. 2, when the end information D1 is received, the flag setting unit 137 changes the flag value of the “diagnosis completed flag” corresponding to the patient ID included in the end information D1 to “1”.

  The display device control unit 138 controls each display device 300 to display information on the display screen. More specifically, the display device control unit 138 refers to the distribution management table T1 corresponding to the received end information D1, and receives a reception number (which corresponds to the patient ID immediately after the patient ID included in the end information D1). Hereinafter, a predetermined number of sets of reception numbers starting from the calling target number) are displayed at predetermined positions on the corresponding display device 300. At this time, if there is a change in the reception number already displayed on the display device 300, the display device control unit 138 causes the change. Here, the predetermined number is the number of reception numbers displayed on the display device 300. In the example of FIG. 5 shown below, the predetermined number is 4.

  FIG. 5 is a diagram illustrating an example of a display screen of the display device 300 corresponding to FIG. The example of FIG. 5 is an example in which a display portion corresponding to the family A is extracted and shown. Referring to FIG. 3, in the distribution management table T1-A1 corresponding to the department A first examination room, since the flag value of the “diagnosis completed flag” is “1” up to the patient with the reception number 1014, the reception is accepted. Reception numbers from number 1021 to reception number 1041 are displayed on the display screen of the display device 300. In this example, the reception number 1021 with the earliest “scheduled end time” among the reception numbers 1021 to 1041 is the number to be called (the reception number in the “to the examination room” column) as shown in FIG. It becomes. Thereafter, reception numbers are displayed in the columns of “wait 1”, “wait 2”, and “wait 3” in order of the corresponding “scheduled end time”. That is, in this example, as shown in FIG. 5, the reception number 1024 is displayed in the “wait 1” field, the reception number 1038 is displayed in the “wait 2” field, and the reception number 1041 is displayed in the “wait 3” field. The

  Similarly, as shown in FIG. 5, for department A second examination room, the reception number 1010 is in the “to the examination room” column, the reception number 1028 is in the “waiting 1” column, and the reception number is in the “waiting 2” column. 1034, and the receipt number 1051 is displayed in the “waiting 3” column. As shown in FIG. 5, the department A third examination room has an acceptance number 1018 in the “to examination room” column, an acceptance number 1027 in the “wait 1” column, an acceptance number 1032 in the “wait 2” column, A reception number 1045 is displayed in the “wait 3” column.

  For example, with reference to FIGS. 3 and 5, suppose that the examination of the patient with the reception number 1021 is completed, that is, the patient ID included in the received termination information D1 is ID104. In this case, the display device control unit 138 controls the display device 300 corresponding to the department A first examination room and accepts the reception number 1024 in the corresponding “to the examination room” column and the corresponding “waiting 1” column. The reception number 1041 is displayed in the corresponding “wait 2” field, and the reception number 1050 is displayed in the corresponding “wait 3” field.

  Returning to FIG. 2, the table information generation unit 139 generates table information D <b> 2 indicating the contents registered in the distribution management table T <b> 1 at a predetermined timing, and generates the table information D <b> 2 via the communication unit 110. Is transmitted to the corresponding terminal device 200. For example, the table information D2 of the distribution management table T1-A1 is transmitted to the terminal device 200 installed in the A department first examination room. Here, the predetermined timing may be, for example, when the distribution management table T1 is updated or when an update request D3 (a transmission request for table information D2) transmitted from the terminal device 200 is received. When the distribution management table T1 is updated, the table information generation unit 139 may generate only the table information D2 of the table to be updated and transmit it to the corresponding terminal device 200. When the update request D3 transmitted from the terminal device 200 is received, the table information generation unit 139 generates only the table information D2 of the table corresponding to the terminal device 200 that transmitted the update request D3, and the terminal device 200 To send.

  FIG. 6 is a functional block diagram illustrating a configuration example of the terminal device 200 configuring the distribution system 1 according to the first embodiment. As described above, the terminal device 200 is an information terminal device installed in each examination room, and is usually operated by a doctor. As shown in FIG. 6, the terminal device 200 includes a communication unit 210, a storage unit 220, a display unit 230, an operation unit 240, and a control unit 250.

  The communication unit 210 includes a communication module and the like, and communicates with the distribution control device 100 and the like via a network (NW). For example, the communication unit 210 transmits the end information D1 generated by the end information generation unit 251 to the distribution control device 100.

  The storage unit 220 includes a RAM, a ROM, an HDD, and the like, and includes a work area of a CPU that configures the control unit 250, a program area that stores a program such as an operation program for controlling the entire terminal device 200, and received table information It functions as a data area for storing various data such as D2.

  The display unit 230 is configured by a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence), and displays, for example, the contents of the patient's electronic medical record or the sorted patient list. The operation screen of is displayed on the display screen.

  FIG. 7 is a diagram illustrating an example of a call-in screen for calling a patient displayed on the display screen of the terminal device 200 into the examination room. The example of FIG. 7 is an example of a call-up screen displayed on the display screen of the terminal device 200 installed in the Department A first examination room. On the call-in screen illustrated in FIG. 7, a list of patients scheduled to be in charge of diagnosis (hereinafter referred to as patient list) is displayed. That is, this call-in screen is generated based on the table information D2 transmitted from the distribution control device 100.

  Returning to FIG. 6, the operation unit 240 includes a keyboard and a touch panel displayed on the display screen of the display unit 230, and a doctor (user) inputs an instruction to the terminal device 200 by operating the operation unit 240. By doing so, it is possible to execute a desired process. For example, when the examination of the patient is completed, the doctor (user) performs a predetermined operation (for example, by selecting the “call” button provided on the call screen illustrated in FIG. 7). End information D1 indicating that the patient's examination has ended is generated and transmitted to the distribution control device 100.

  The control unit 250 is composed of a CPU or the like, executes an operation program stored in the program area of the storage unit 220, and functions as an end information generation unit 251 and an update processing unit 252 as shown in FIG. And a process such as a control process for controlling the entire terminal device 200 is executed.

  The end information generation unit 251 generates the end information D1 when the medical examination of the patient is completed and the doctor (user) performs a predetermined operation, and the generated end information D1 is distributed to the distribution control device via the communication unit 210. To 100. As described above, the end information D1 includes the patient ID of the patient who has completed the examination and the time information indicating the examination end time.

  The update processing unit 252 allows the doctor (user) to perform a predetermined operation via the operation unit 240 (for example, select the “Refresh” button provided on the calling screen illustrated in FIG. 7). Thus, an update request D3 that requests transmission of the table information D2 of the corresponding distribution management table T1 is generated, and the generated update request D3 is transmitted to the distribution control device 100 via the communication unit 210.

  Further, when receiving the table information D2, the update processing unit 252 updates the patient list illustrated in FIG. 7 based on the received table information D2.

  Next, with reference to FIG. 8, the flow of the redistribution process executed by the distribution control device 100 according to the first embodiment will be described. FIG. 8 is a flowchart for explaining an example of the reallocation process in the first embodiment. The reallocation process is started with the reception of the end information D1 as a trigger.

  The determination unit 131 determines whether or not the end information D1 transmitted from the terminal device 200 has been received (step S001). If the determination unit 131 determines that the end information D1 has not been received (step S001; NO), the process repeats the process of step S001 and waits for reception of the end information D1.

  On the other hand, when the determination unit 131 determines that the end information D1 has been received (step S001; YES), the table specifying unit 132 transmits the end information D1 using the patient ID included in the received end information D1. An examination room in which the terminal device 200 is installed (hereinafter referred to as an examination room with end information D1) is specified (step S002). And the table specific | specification part 132 specifies the distribution management table T1 of the medical department to which the specified examination room belongs (step S003).

  Then, the vacant time calculation unit 133 calculates the vacant time of the examination room based on the distribution management table T1 corresponding to the examination room of the end information D1 (step S004). Then, the determination unit 131 determines whether or not the free time calculated by the free time calculation unit 133 is greater than or equal to a threshold value (step S005).

  When it is determined that the calculated free time is shorter than the threshold (step S005; NO), the determination unit 131 further determines whether or not the calculated free time is negative (step S101). That is, the determination unit 131 determines whether there is a delay in the examination. If the determination unit 131 determines that the calculated free time is not negative (step S101; NO), the process proceeds to step S103 described later.

  On the other hand, when the determination unit 131 determines that the calculated available time is negative (step S101; YES), the update unit 136 calculates the absolute value of the available time calculated by the available time calculation unit 133 | The vacant time | is set as “delay time (minutes)” in the distribution management table T1 corresponding to the examination room of the end information D1 (step S102). At this time, if there is a free time between the “scheduled end time” and the next scheduled start time of the patient examination, the “delay time (minutes)” is updated in consideration of the free time.

  Then, the flag setting unit 137 changes the flag value of the “diagnosis completed flag” corresponding to the patient ID included in the received end information D1 to “1” (step S103). Then, the display device control unit 138 refers to the distribution management table T1 corresponding to the received end information D1, and continues to a predetermined number from the reception number corresponding to the patient ID immediately after the patient ID included in the end information D1. Is displayed at a predetermined position on the corresponding display device 300 (step S104). At this time, if there is a change in the reception number already displayed on the display device 300, the display device control unit 138 causes the change. Then, the process returns to the process of step S001 and waits for reception of the next end information D1.

  On the other hand, in the process of step S005, when the determination unit 131 determines that the calculated free time is equal to or greater than the threshold (step S005; YES), the redistribution target by the redistribution target specifying unit 134 or the like. The specific process is executed (step S006).

  And the determination part 131 determines whether the redistribution object was specified in the process of step S006 (step S007). Specifically, when the determination unit 131 determines NO in the process of step S203 of the redistribution target specifying process described later corresponding to the process of step S006, the determination unit 131 determines NO in the process of step S007. If the determination unit 131 determines YES in the process of step S203 of the redistribution target specifying process, the determination unit 131 determines YES in the process of step S007.

  When the determination unit 131 determines that the redistribution target is not specified (step S007; NO), the process proceeds to the process of step S103, and the above-described process is executed.

  On the other hand, when it is determined by the determination unit 131 that the redistribution target has been specified (step S007; YES), the redistribution unit 135 stores the redistribution target patient in the distribution management table T1. The registration of the patient to be redistributed is moved from the (distribution source table T1) to an empty frame in the allocation management table T1 (distribution destination table T1) of the examination room where there is a free time (step S008). . And a process returns to the process of step S006 and repeats the above-mentioned process.

  Next, with reference to FIG. 9, the flow of the redistribution target specifying process executed by the distribution control device 100 according to the first embodiment will be described. FIG. 9 is a flowchart for explaining an example of the reallocation target specifying process in the first embodiment. The distribution target specifying process is a process corresponding to the process in step S006 of the redistribution process described above.

  The redistribution target specifying unit 134 refers to the “examined flag” of the distribution management table T1 specified by the table specifying unit 132 in the process of step S003 of the redistribution process, and the flag value is “0”. A patient whose “scheduled end time” is the second earliest among the patients is specified as a redistribution candidate for each specified distribution management table T1 (step S201).

  However, when the redistribution target specifying process is executed via the process of step S008 in the redistribution process, the redistribution target specifying unit 134 indicates that the scheduled start time of the diagnosis is step S008 of the redistribution process. In this process, the re-distribution unit 135 re-distributes the re-distribution target, and specifies a patient after the start time of the time vacated (original diagnosis frame of the re-distribution target) as a re-distribution candidate ( Step S201).

  Then, the redistribution target specifying unit 134 specifies the patient who received the earliest among the specified candidates as the redistribution target (step S202). Then, the determination unit 131 determines whether the redistribution target is specified by the redistribution target specifying unit 134 (step S203).

  If the determination unit 131 determines that the redistribution target has not been specified (step S203; NO), the redistribution target specifying process ends, and the process proceeds to step S007 of the redistribution process. . In this case, NO is determined in the process of step S007 of the redistribution process.

  On the other hand, when it is determined that the redistribution target is specified (step S203; YES), the determination unit 131 further determines that the “scheduled examination time (minute)” of the specified redistribution target is the redistribution. It is determined whether or not the time is within the free time calculated by the free time calculation unit 133 in the process of step S004 (step S204).

  When the determination unit 131 determines that the “scheduled consultation time (minutes)” of the specified redistribution target is longer than the calculated free time (step S204; NO), the redistribution target specifying unit 134 identifies the patient who received the next earliest among the identified candidates as a redistribution target (step S301). And a process returns to the process of step S203 and repeats the above-mentioned process.

  On the other hand, when it is determined that the “scheduled consultation time (minutes)” of the identified redistribution target is within the calculated free time (step S204; YES), the determination unit 131 is further specified. It is determined whether the redistribution target is a reserved patient (step S205). If the determination unit 131 determines that the specified redistribution target is a non-reserved patient (step S205; NO), the redistribution target specifying process ends, and the redistribution processing step The process proceeds to S007. In this case, YES is determined in the process of step S007 of the redistribution process.

  On the other hand, when it is determined that the specified redistribution target is a reserved patient (step S205; YES), the determination unit 131 further indicates that the doctor in charge of the redistribution target reserved patient has the end information D1. It is determined whether or not the doctor is in the examination room (step S206). That is, the determination unit 131 determines whether or not the reserved patient to be redistributed is in charge of the doctor who called the patient.

  When the determination unit 131 determines that the doctor in charge of the reservation patient to be redistributed is a doctor in the examination room having the end information D1 (step S206; YES), the redistribution target specifying process ends. Then, the process proceeds to the process of step S007 of the redistribution process. In this case, YES is determined in the process of step S007 of the redistribution process.

  On the other hand, when the determination unit 131 determines that the doctor in charge of the reservation patient to be redistributed is a doctor different from the doctor in the examination room of the end information D1 (step S206; NO) The minute target specifying unit 134 specifies a patient who received the next earliest among the specified candidates as a redistribution target (step S301). This is because the doctor in charge of the reserved patient should not be changed. And a process returns to the process of step S203 and repeats the above-mentioned process.

  Next, the flow of redistribution processing in the first embodiment will be described according to a specific example with reference to FIGS. 3 and 8 to 11. FIG. 10 is a diagram for specifically explaining the redistribution processing in the first embodiment. FIG. 11 is a diagram illustrating an example of the distribution management table T1 corresponding to the specific example of FIG. 10, and is a diagram illustrating a state of the table after execution of the redistribution process.

  In this specific example, as shown in FIG. 3 and FIG. 10, the examination time of the patient of the reception number 1002 who is a patient in the Department A 2nd examination room took 5 minutes longer than the “scheduled examination time (minutes)”. It is said. Therefore, as shown in FIG. 11, “5” is set in the corresponding “delay time (minutes)” column of the distribution management table T1-A2 corresponding to the department A second examination room. Further, in FIG. 10, the case where the scheduled examination time (minutes) is not described under the reception number indicates that the examination has been completed at 9:30.

  Referring to FIG. 10A, for example, it is assumed that the examination of the patient with the reception number 1021 is completed at 9:30. In this case, the doctor in the first examination room of Department A performs a predetermined operation via the operation unit 240 of the terminal device 200, so that the end information generation unit 251 of the terminal device 200 generates the end information D1, The generated end information D1 is transmitted to the distribution control device 100 via the communication unit 210. The end information D1 includes a patient ID (ID104) and time information indicating a diagnosis end time (9:30).

  When the end information D1 is received (step S001; YES), since the patient ID included in the received end information D1 is ID104, the table specifying unit 132 refers to the distribution management table T1 and determines the end information D1. It is specified that the examination room in which the transmitted terminal device 200 is installed is the A department first examination room (step S002). And the table specific | specification part 132 specifies distribution management table T1-A1-A3 corresponding to each consultation room of A department (step S003).

  The examination end time indicated by the time information included in the end information D1 is 9:30, and the “scheduled end time” corresponding to the patient ID (ID 104) is 9:40. Then, 10 minutes are calculated as the free time (step S004). Since the calculated free time (10 minutes) is equal to or greater than the threshold (step S005; YES), the redistribution target specifying unit 134 and the like execute a redistribution target specifying process (step S006).

  The redistribution target specifying unit 134 refers to the “examined flag” in the distribution management tables T1-A1 to A3, and the “scheduled end time” is the second fastest among the patients whose flag value is “0”. The patient and subsequent are specified as redistribution candidates (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 or later for the Department A first examination room, specifies the patient with the reception number 1028 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1032 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled examination time (minutes)” of the reception number 1024 is 10 minutes (step S204; YES). Further, as shown in FIG. 3A, the patient with the reception number 1024 is a reserved patient (step S205; YES), and the doctor in the examination room with the end information D1 is the doctor in charge (step S206; YES).

  Therefore, the redistribution unit 135 increments the “scheduled end time” of the patient (redistribution target) having the reception number 1024 in the distribution management table T1-A1 by 10 minutes and sets it to 9:40 (step S008). As a result of this process, the idle time moves immediately after the patient with the reception number 1024. And the identification process of the patient to be examined in the moved free time is performed.

  Since the process of step S008 of the re-distribution process is performed, the re-distribution target specifying unit 134 has a free time when the scheduled start time of the diagnosis is 10 minutes earlier than the scheduled start time of the diagnosis of the reception number 1024. A patient after the start time (9:40) of (the original examination frame of the patient with the reception number 1024) is specified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 or later for the Department A first examination room, specifies the patient with the reception number 1034 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1045 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1034 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled consultation time (minutes)” of the reception number 1034 is 10 minutes (step S204; YES), and the patient of the reception number 1034 is a non-reserved patient as shown in FIG. 3B (step S205; NO).

  Therefore, the redistribution unit 135 deletes the registration of the patient (redistribution target) with the reception number 1034 in the distribution management table T1-A2, and immediately after the reception number 1024 in the distribution management table T1-A1. Registration of 1034 patients (redistribution target) is added (step S008). With this process, the free time moves immediately after the patient of the reception number 1028 in the department A second examination room. And the identification process of the patient to be examined in the moved free time is performed.

  Thereafter, the same processing is executed. The patient with the reception number 1041 is included in the original examination frame with the reception number 1034, the patient with the reception number 1050 is included in the original examination frame with the reception number 1041, and the original examination frame with the reception number 1050. In this case, the patient having the reception number 1062 is re-distributed.

  As a result of this process, the distribution management tables T1-A1 to A3 corresponding to the examination rooms in the department A are in the state shown in FIG. A portion surrounded by a frame is a portion changed by the redistribution unit 135 in the above-described processing.

  Next, referring to FIGS. 3, 8, 9, 12, and 13, the flow of redistribution processing in the first embodiment will be described according to another specific example. FIG. 12 is a diagram of another example for specifically explaining the redistribution processing in the first exemplary embodiment. FIG. 13 is a diagram illustrating an example of the distribution management table T1 corresponding to the specific example of FIG. 12, and is a diagram illustrating a state of the table after execution of the redistribution process.

  This specific example is an example in the case where there is no delay in examination as shown in FIGS. 3 and 12. In FIG. 12, the case where the scheduled examination time (minutes) is not described under the reception number indicates that the examination has been completed at 9:30.

  Referring to FIG. 12A, for example, it is assumed that the examination of the patient with the reception number 1027 is completed at 9:30. In this case, when a doctor in the department A third examination room performs a predetermined operation via the operation unit 240 of the terminal device 200, the end information generation unit 251 of the terminal device 200 generates the end information D1, The generated end information D1 is transmitted to the distribution control device 100 via the communication unit 210. The end information D1 includes a patient ID (ID304) and time information indicating a diagnosis end time (9:30).

  When the end information D1 is received (step S001; YES), since the patient ID included in the received end information D1 is ID304, the table specifying unit 132 refers to the distribution management table T1 and determines the end information D1. It is specified that the examination room in which the transmitted terminal device 200 is installed is a department A third examination room (step S002). And the table specific | specification part 132 specifies distribution management table T1-A1-A3 corresponding to each consultation room of A department (step S003).

  The examination end time indicated by the time information included in the end information D1 is 9:30, and the “scheduled end time” corresponding to the patient ID (ID 304) is 9:40. Then, 10 minutes are calculated as the free time (step S004). Since the calculated free time (10 minutes) is equal to or greater than the threshold (step S005; YES), the redistribution target specifying unit 134 and the like execute a redistribution target specifying process (step S006).

  The redistribution target specifying unit 134 refers to the “examined flag” in the distribution management tables T1-A1 to A3, and the “scheduled end time” is the second fastest among the patients whose flag value is “0”. The patient and subsequent are specified as redistribution candidates (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 or later for the Department A first examination room, specifies the patient with the reception number 1034 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1032 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled examination time (minutes)” of the reception number 1024 is 10 minutes (step S204; YES), and the patient of the reception number 1024 is a reserved patient as shown in FIG. 3A (step S205; YES). ). However, for the patient with the reception number 1024, the doctor in the examination room (Department A third examination room) of the end information D1 is not the attending doctor (step S206; NO).

  Therefore, the redistribution target specifying unit 134 specifies the patient with the reception number 1032 that received the next earliest (step S301, step S203; YES). The “scheduled examination time (minutes)” of the reception number 1032 is 10 minutes (step S204; YES), and the patient of the reception number 1032 is a non-reserved patient as shown in FIG. 3C (step S205; NO).

  Therefore, the redistribution unit 135 increments the “scheduled end time” of the patient (redistribution target) of the reception number 1032 in the distribution management table T1-A3 by 10 minutes and sets it to 9:40 (step S008). As a result of this process, the idle time moves immediately after the patient with the reception number 1032. And the identification process of the patient to be examined in the moved free time is performed.

  Since the process of step S008 of the re-distribution process has been performed, the re-distribution target specifying unit 134 has the time that the scheduled start time for the diagnosis is freed by 10 minutes earlier than the scheduled start time for the diagnosis of the reception number 1032. A patient after the start time (9:40) of (the original examination frame of the patient with the reception number 1032) is specified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 or later for the Department A first examination room, specifies the patient with the reception number 1034 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1045 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1034 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled consultation time (minutes)” of the reception number 1034 is 10 minutes (step S204; YES), and the patient of the reception number 1034 is a non-reserved patient as shown in FIG. 3B (step S205; NO).

  Therefore, the redistribution unit 135 deletes the registration of the patient (redistribution target) with the reception number 1034 in the distribution management table T1-A2, and receives the reception number immediately after the reception number 1032 in the distribution management table T1-A3. Registration of 1034 patients (redistribution target) is added (step S008). With this process, the free time moves immediately after the patient of the reception number 1028 in the department A second examination room. And the identification process of the patient to be examined in the moved free time is performed.

  Since the process of step S008 of the re-distribution process is performed, the re-distribution target specifying unit 134 has a free time (reception number) when the scheduled diagnosis start time re-distributes the patient whose reception number is 1034. The patient after the start time (9:45) of the original examination frame (1034 patient) is specified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 or later for the Department A first examination room, specifies the patient with the reception number 1051 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1045 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled consultation time (minutes)” of the reception number 1038 is 10 minutes (step S204; YES), and the patient of the reception number 1038 is a non-reserved patient as shown in FIG. 3A (step S205; NO).

  Therefore, the redistribution unit 135 deletes the registration of the patient (redistribution target) with the reception number 1038 in the distribution management table T1-A1, and immediately after the reception number 1028 in the distribution management table T1-A2. Registration of 1038 patients (redistribution targets) is added (step S008). By this process, the free time is moved immediately after the patient of the reception number 1024 in the department A first examination room. And the identification process of the patient to be examined in the moved free time is performed.

  Thereafter, the same processing is executed, the patient with the reception number 1041 is included in the original examination frame with the reception number 1038, the patient with the reception number 1050 is included in the original examination frame with the reception number 1041, and the original examination frame with the reception number 1050. In this case, the patient having the reception number 1062 is re-distributed.

  As a result of this process, the distribution management tables T1-A1 to A3 corresponding to the examination rooms in the department A are in the state shown in FIG. A portion surrounded by a frame is a portion changed by the redistribution unit 135 in the above-described processing.

  According to the first embodiment, when the patient's examination ends, the distribution control device 100 calculates the difference between the corresponding scheduled end time and the actual end time of the examination as a free time. And the allocation control apparatus 100 can identify a patient who has not started diagnosis as a candidate for redistribution among patients in the same medical department, and can perform a diagnosis within the calculated free time among the specified candidates. Identified patients. Then, the distribution control device 100 updates the distribution management table T1 so that the identified patient is examined during the idle time (the time immediately after the patient who has completed the examination). With this configuration, it is possible to appropriately reallocate the business in accordance with the progress of the allocated business, and it is possible to optimize the overall business.

  Further, according to the first embodiment, among the identified candidates, patients are identified in the order of reception, and when the identified patient satisfies a predetermined condition, it is set as a redistribution target. By comprising in this way, it becomes possible to suppress generation | occurrence | production of the case where the patient's examination after the order of reception comes first.

(Embodiment 2)
In the first embodiment, even if the patient specified by the redistribution target specifying unit 134 is a reserved patient, if the doctor in the examination room of the end information D1 is the doctor in charge, the redistribution target It comprised so that. In the second embodiment, the reserved patient is configured to be excluded from redistribution targets. That is, when the patient specified by the redistribution target specifying unit 134 is a reserved patient, the patient who has received the next earliest among the specified candidates is specified.

  The basic configuration of the distribution control device 100 and the like in the second embodiment is the same as that in the first embodiment.

  FIG. 14 is a flowchart for explaining an example of the reallocation target specifying process in the second embodiment. This reallocation target specifying process is a process corresponding to the process of step S006 of the reallocation process. Since the processing up to step S204 is the same as that in the first embodiment, the processing after step S205 will be described here. The redistribution process in the second embodiment is the same as that in the first embodiment.

  When it determines with YES by the process of step S204, the determination part 131 further determines whether the specified redistribution object is a reservation patient (step S205). If the determination unit 131 determines that the specified redistribution target is a non-reserved patient (step S205; NO), the redistribution target specifying process ends, and the redistribution processing step The process proceeds to S007. In this case, YES is determined in the process of step S007 of the redistribution process.

  On the other hand, when the determining unit 131 determines that the specified redistribution target is a reserved patient (step S205; YES), the redistribution target specifying unit 134 selects the next candidate among the specified candidates. The patient who received early is specified as a redistribution target (step S301). This is because reserved patients are excluded from redistribution. And a process returns to the process of step S203 and repeats the above-mentioned process.

  Next, referring to FIGS. 3, 8, 14 to 16, the flow of redistribution processing in the second embodiment will be described according to a specific example. FIG. 15 is a diagram for specifically explaining the reallocation processing in the second embodiment. FIG. 16 is a diagram illustrating an example of the distribution management table T1 corresponding to the specific example of FIG. 15, and is a diagram illustrating a state of the table after execution of the redistribution process.

  In this specific example, as shown in FIG. 3 and FIG. 15, the examination is not delayed. In FIG. 15, the case where the scheduled examination time (minutes) is not written under the reception number indicates that the examination has been completed at 9:30.

  Referring to FIG. 15A, for example, it is assumed that the examination of the patient with the reception number 1021 is completed at 9:30. In this case, the doctor in the first examination room of Department A performs a predetermined operation via the operation unit 240 of the terminal device 200, so that the end information generation unit 251 of the terminal device 200 generates the end information D1, The generated end information D1 is transmitted to the distribution control device 100 via the communication unit 210. The end information D1 includes a patient ID (ID104) and time information indicating a diagnosis end time (9:30).

  When the end information D1 is received (step S001; YES), since the patient ID included in the received end information D1 is ID104, the table specifying unit 132 refers to the distribution management table T1 and determines the end information D1. It is specified that the examination room in which the transmitted terminal device 200 is installed is the A department first examination room (step S002). And the table specific | specification part 132 specifies distribution management table T1-A1-A3 corresponding to each consultation room of A department (step S003).

  The examination end time indicated by the time information included in the end information D1 is 9:30, and the “scheduled end time” corresponding to the patient ID (ID 104) is 9:40. Then, 10 minutes are calculated as the free time (step S004). Since the calculated free time (10 minutes) is equal to or greater than the threshold (step S005; YES), the redistribution target specifying unit 134 and the like execute a redistribution target specifying process (step S006).

  The redistribution target specifying unit 134 refers to the “examined flag” in the distribution management tables T1-A1 to A3, and the “scheduled end time” is the second fastest among the patients whose flag value is “0”. The patient and subsequent are specified as redistribution candidates (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 or later for the Department A first examination room, specifies the patient with the reception number 1034 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1032 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled examination time (minutes)” of the reception number 1024 is 10 minutes (step S204; YES), and the patient of the reception number 1024 is a reserved patient as shown in FIG. 3A (step S205; YES). ).

  Therefore, the redistribution target specifying unit 134 specifies the patient with the reception number 1032 as the patient who received the next earliest among the specified candidates (step S301, step S203; YES). The “scheduled examination time (minutes)” of the reception number 1032 is 10 minutes (step S204; YES), and the patient of the reception number 1032 is a non-reserved patient as shown in FIG. 3C (step S205; NO).

  Therefore, the redistribution unit 135 deletes the registration of the patient (redistribution target) with the reception number 1032 in the distribution management table T1-A3, and immediately after the reception number 1021 in the distribution management table T1-A1. Registration of the patient 1032 (redistribution target) is added (step S008). As a result of this process, the idle time is moved immediately after the patient of the reception number 1027 in the department A third examination room. And the identification process of the patient to be examined in the moved free time is performed.

  Since the process of step S008 of the re-distribution process is performed, the re-distribution target specifying unit 134 has a free time (reception number) when the scheduled start time of the re-distribution of the patient whose reception number is 1032. The patient after the start time (9:40) of the patient's original examination frame 1032 is identified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 or later for the Department A first examination room, specifies the patient with the reception number 1034 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1045 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1034 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled consultation time (minutes)” of the reception number 1034 is 10 minutes (step S204; YES), and the patient of the reception number 1034 is a non-reserved patient as shown in FIG. 3B (step S205; NO).

  Therefore, the redistribution unit 135 deletes the registration of the patient (redistribution target) with the reception number 1034 in the distribution management table T1-A2, and immediately after the reception number 1027 in the distribution management table T1-A3. Registration of 1034 patients (redistribution target) is added (step S008). With this process, the free time moves immediately after the patient of the reception number 1028 in the department A second examination room. And the identification process of the patient to be examined in the moved free time is performed.

  Thereafter, the same processing is executed. The patient with the reception number 1038 is included in the original examination frame with the reception number 1034, the patient with the reception number 1041 is included in the original examination frame with the reception number 1038, and the original examination frame with the reception number 1041. The patient with the reception number 1050 is reassigned, and the patient with the reception number 1062 is reassigned to the original examination frame with the reception number 1050.

  As a result of this process, the distribution management tables T1-A1 to A3 corresponding to the examination rooms in Department A are in the state shown in FIG. A portion surrounded by a frame is a portion changed by the redistribution unit 135 in the above-described processing.

  According to the second embodiment, when the patient specified by the redistribution target specifying unit 134 is a reserved patient, the patient who received the next earliest is specified among the specified candidates. With this configuration, the reserved patient can be excluded from redistribution.

(Embodiment 3)
In the first and second embodiments, even if the patient identified by the redistribution target identification unit 134 is already displayed as a waiting patient on the display device 300, the redistribution target is configured. . In the third embodiment, a patient who is already displayed as a waiting patient on the display device 300 is re-entered when the examination room moves after redistribution, that is, when the doctor in charge changes. It is configured to be excluded from distribution targets.

  The configuration of the third embodiment can be applied to both the first and second embodiments. Here, a case where the configuration of the third embodiment is applied to the configuration of the first embodiment will be described.

  The basic configuration of the distribution control device 100 and the like in the third embodiment is the same as that in the first embodiment. However, the function performed by the determination unit 131 is slightly different from that in the first embodiment.

  The determination unit 131 further determines whether or not the patient specified by the redistribution target specifying unit 134 is a patient displayed on the display device 300. When the identified patient reception number is displayed on the display device 300, the determination unit 131 further determines whether or not the examination room is to be moved when the redistribution is executed. That is, the determination unit 131 determines whether or not the doctor in charge changes when redistribution is performed.

  FIG. 17 is a flowchart for explaining an example of the redistribution target specifying process in the third embodiment. This reallocation target specifying process is a process corresponding to the process of step S006 of the reallocation process. In the redistribution target specifying process in the third embodiment, the processes up to step S203 are the same as those in the first embodiment, as shown in FIG. Therefore, here, the processing after step S203 will be described. The redistribution process in the third embodiment is the same as that in the first embodiment.

  When it determines with YES by the process of step S203, the determination part 131 determines further whether the patient specified by the redistribution object specific | specification part 134 is a patient currently displayed on the display apparatus 300 (step). S401). If the determination unit 131 determines that the identified patient is not displayed on the display device 300 (step S401; NO), the process proceeds to the process after step S204 described in the first embodiment.

  On the other hand, when it is determined that the identified patient is displayed on the display device 300 (step S401; YES), the determination unit 131 further moves the examination room when redistribution is executed. It is determined whether or not (step S402). If the determination unit 131 determines that the examination room does not move even if the redistribution is executed (step S402; NO), the process proceeds to the processes after step S204 described in the first embodiment. That is, if a predetermined condition is satisfied, it becomes a redistribution target.

  On the other hand, when it is determined by the determination unit 131 that the examination room is moved when the redistribution is executed (step S402; YES), the process proceeds to the process of step S301 described in the first embodiment. The redistribution target specifying unit 134 specifies the patient who received the next earlier (Step S301). Then, the process returns to the process of step S203 and repeats the above-described process.

  Next, referring to FIGS. 3, 8, and 17 to 19, the flow of redistribution processing in the third embodiment will be described according to specific examples. FIG. 18 is a diagram for specifically explaining the redistribution processing in the third exemplary embodiment. FIG. 19 is a diagram illustrating an example of the distribution management table T1 corresponding to the specific example of FIG. 18, and is a diagram illustrating a state of the table after execution of the redistribution process.

  In this specific example, as shown in FIG. 3 and FIG. 18, the examination time of the patient of the reception number 1002 who is a patient in the Department A 2nd examination room took 5 minutes longer than the “scheduled examination time (minutes)”. It is said. Accordingly, as shown in FIG. 19, “5” is set in the corresponding “delay time (minutes)” column of the distribution management table T1-A2 corresponding to the department A second examination room.

  In FIG. 18, the case where the scheduled examination time (minutes) is not described under the reception number indicates that the examination has been completed at 9:30. The reception numbers surrounded by the thick frame in FIG. 18A are the reception numbers displayed as waiting patients (“wait 1” to “wait 3” in the example of FIG. 5) on the display device 300 at 9:30. Number. For example, for department A first examination room, reception number 1024, reception number 1038, and reception number 1041 are displayed on the display screen of display device 300 as waiting patients.

  Referring to FIG. 18A, for example, it is assumed that the examination of the patient with the reception number 1021 is completed at 9:30. In this case, the doctor in the first examination room of Department A performs a predetermined operation via the operation unit 240 of the terminal device 200, so that the end information generation unit 251 of the terminal device 200 generates the end information D1, The generated end information D1 is transmitted to the distribution control device 100 via the communication unit 210. The end information D1 includes a patient ID (ID104) and time information indicating a diagnosis end time (9:30).

  When the end information D1 is received (step S001; YES), since the patient ID included in the received end information D1 is ID104, the table specifying unit 132 refers to the distribution management table T1 and determines the end information D1. It is specified that the examination room in which the transmitted terminal device 200 is installed is the A department first examination room (step S002). And the table specific | specification part 132 specifies distribution management table T1-A1-A3 corresponding to each consultation room of A department (step S003).

  The examination end time indicated by the time information included in the end information D1 is 9:30, and the “scheduled end time” corresponding to the patient ID (ID 104) is 9:40. Then, 10 minutes are calculated as the free time (step S004). Since the calculated free time (10 minutes) is equal to or greater than the threshold (step S005; YES), the redistribution target specifying unit 134 and the like execute a redistribution target specifying process (step S006).

  The redistribution target specifying unit 134 refers to the “examined flag” in the distribution management tables T1-A1 to A3, and the “scheduled end time” is the second fastest among the patients whose flag value is “0”. The patient and subsequent are specified as redistribution candidates (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 or later for the Department A first examination room, specifies the patient with the reception number 1028 or later for the Department A second examination room, About department A 3rd examination room, the patient after reception number 1027 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). As described above, the reception number 1024 is displayed on the display screen of the display device 300 (step S401; YES), and even if the redistribution is performed, the examination start scheduled time is only advanced and the examination room does not move. (Step S402; NO).

  The “scheduled examination time (minutes)” of the reception number 1024 is 10 minutes (step S204; YES), and the patient of the reception number 1024 is a reserved patient as shown in FIG. 3A (step S205). ; YES). In addition, for the patient with the reception number 1024, the doctor in the examination room with the end information D1 is the doctor in charge (step S206; YES).

  Accordingly, the redistribution unit 135 increments the “scheduled end time” of the patient (redistribution target) of the reception number 1024 of the distribution management table T1-A1 by 10 minutes to 9:40. Set (step S008). As a result of this process, the idle time moves immediately after the patient with the reception number 1024. And the identification process of the patient to be examined in the moved free time is performed.

  Since the process of step S008 of the re-distribution process is performed, the re-distribution target specifying unit 134 has a free time (reception number when the scheduled diagnosis start time is re-distribution of the patient whose reception number is 1024). A patient after the start time (9:40) of the original examination frame of 1024 patients) is specified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 or later for the Department A first examination room, specifies the patient with the reception number 1034 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1045 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1034 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). However, the reception number 1034 is displayed on the display screen of the display device 300 (step S401; YES), and when the reassignment is performed, the examination room moves from the second examination room to the first examination room (step S402). ; YES).

  Therefore, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 as the patient who received the next earliest among the specified candidates (step S301, step S203; YES). As described above, the reception number 1038 is displayed on the display screen of the display device 300 (step S401; YES), and even if the redistribution is performed, the examination start scheduled time is only advanced and the examination room does not move. (Step S402; NO).

  Further, the “scheduled examination time (minutes)” of the reception number 1038 is 10 minutes (step S204; YES), and the patient of the reception number 1038 is a non-reserved patient as shown in FIG. S205; NO).

  Therefore, the redistribution unit 135 increments the “scheduled end time” of the patient (redistribution target) of the receipt number 1038 of the distribution management table T1-A1 by 10 minutes to 9:50. Set (step S008). As a result of this process, the idle time moves immediately after the patient with the reception number 1038. And the identification process of the patient to be examined in the moved free time is performed.

  Since the process of step S008 of the re-distribution process is performed, the re-distribution target specifying unit 134 has a free time (reception number) when the scheduled diagnosis start time re-distributes the patient whose reception number is 1038. A patient after the start time (9:50) of the original examination frame 1038 is identified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1041 or later for the Department A first examination room, specifies the patient with the reception number 1051 or later for the Department A second examination room, About department A 3rd examination room, the patient after reception number 1046 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient having the reception number 1041 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The receipt number 1041 is displayed on the display screen of the display device 300 (step S401; YES), and even if the redistribution is performed, the examination start scheduled time is only advanced and the examination room is not moved (step S402; NO). .

  Accordingly, the reallocation unit 135 increments the “scheduled end time” of the patient (redistribution target) of the reception number 1041 in the distribution management table T1-A1 by 10 minutes and sets it to 10:00 (step S008). As a result of this process, the idle time moves immediately after the patient with the reception number 1041. And the identification process of the patient to be examined in the moved free time is performed.

  Thereafter, the same processing is executed, and the patient with the reception number 1050 is re-assigned to the original examination frame with the reception number 1041, and the patient with the reception number 1062 is re-assigned to the original examination frame with the reception number 1050. .

  As a result of this process, the distribution management tables T1-A1 to A3 corresponding to the examination rooms in Department A are in the state shown in FIG. A portion surrounded by a frame is a portion changed by the redistribution unit 135 in the above-described processing.

  According to the third embodiment, a patient who is already displayed as a waiting patient on the display device 300 moves when the examination room moves after redistribution, that is, when the doctor in charge changes. It was configured to be excluded from redistribution. By configuring in this way, it is possible to suppress the occurrence of complaints due to redistribution such that the examination room is changed even though the examination room is shown on the display device 300.

(Embodiment 4)
In the third embodiment, a patient who is already displayed as a waiting patient on the display device 300 is excluded from the redistribution target when the examination room moves when the redistribution is performed. In the fourth embodiment, even if the examination room moves when redistributed, it is configured to be redistributed if a predetermined condition is satisfied.

  The basic configuration of the distribution control device 100 and the like in the fourth embodiment is the same as that in the third embodiment. However, the function performed by the determination unit 131 is slightly different from that in the third embodiment.

  In the determination unit 131, the identification number of the identified patient is displayed on the display device 300. When the examination room moves when the redistribution is executed, the determination unit 131 displays the reassignment on the display device 300. It is determined whether or not the waiting order is increased. For example, in the example of FIG. 5, the determination unit 131 determines that the waiting order has been advanced when the display changes from “wait 3” to “wait 2” by performing redistribution.

  If it is determined that the waiting order has not been advanced, the determination unit 131 further determines whether or not the waiting order is to be decreased upon redistribution. When it is determined that the waiting order has not been lowered, the determination unit 131 further determines whether or not the scheduled start time for the diagnosis is earlier when redistribution is performed.

  FIGS. 20 and 21 are a part of a flowchart for explaining an example of the redistribution target specifying process in the fourth embodiment, and another part, respectively. This reallocation target specifying process is a process corresponding to the process of step S006 of the reallocation process. In the redistribution target specifying process in the fourth embodiment, the process in the case where YES is determined in the process of step S402 is different from that in the third embodiment. Therefore, the processing after step S402 will be described here. The redistribution process in the fourth embodiment is the same as that in the first embodiment.

  The determination unit 131 determines whether or not the examination room is moved when the redistribution is executed (step S402). If the determination unit 131 determines that the examination room does not move even if the redistribution is executed (step S402; NO), the process proceeds to the processes after step S204 described in the first embodiment. That is, if a predetermined condition is satisfied, it becomes a redistribution target.

  On the other hand, when it is determined that the examination room moves if the redistribution is executed (step S402; YES), the determination unit 131 further performs the redistribution and displays the waiting order displayed on the display device 300. It is determined whether or not is advanced (step S501).

  If the determination unit 131 determines that the waiting order is advanced (step S501; YES), the process proceeds to the processes after step S204 described in the first embodiment. That is, if a predetermined condition is satisfied, it becomes a redistribution target. This is because if the waiting order is raised, it will not be a complaint even if the examination room is moved.

  On the other hand, when it is determined that the waiting order does not move up (step S501; NO), the determination unit 131 further determines whether the waiting order is moved down after redistribution (step S502).

  If the determination unit 131 determines that the waiting order is lowered (step S502; YES), the process proceeds to the process of step S301 described in the first embodiment, and the redistribution target specifying unit 134 The patient who received early is identified (step S301). Then, the process returns to the process of step S203 and repeats the above-described process. The reason why the waiting order is lowered is not subject to redistribution because there is a possibility that it becomes a claim if the waiting order is lowered.

  On the other hand, if it is determined that the waiting order is the same even after redistribution (step S502; NO), the determination unit 131 further determines whether or not the scheduled start time of diagnosis will be earlier when redistribution is performed. Determination is made (step S503).

  When it is determined by the determination unit 131 that the scheduled start time for diagnosis is earlier (step S503; YES), the process proceeds to the processes after step S204 described in the first embodiment. That is, if a predetermined condition is satisfied, it becomes a redistribution target. This is because if the scheduled start time of the examination is earlier, it will not be a complaint even if the examination room is moved.

  On the other hand, when it is determined by the determination unit 131 that the scheduled start time for diagnosis is not earlier (step S503; NO), the process proceeds to the process of step S301 described in the first embodiment, and the redistribution target specifying unit In step S301, the next step 134 identifies the patient who received the application earlier. Then, the process returns to the process of step S203 and repeats the above-described process. If the scheduled start time of the examination does not become early, it is not subject to redistribution because redistribution such as moving in the examination room may result in a complaint.

  Next, referring to FIGS. 3, 8, and 20 to 23, the flow of redistribution processing in the fourth embodiment will be described according to a specific example. FIG. 22 is a diagram for specifically explaining the reallocation processing in the fourth embodiment. FIG. 23 is a diagram illustrating an example of the distribution management table T1 corresponding to the specific example of FIG. 22, and is a diagram illustrating a state of the table after execution of the redistribution process.

  In this specific example, as shown in FIG. 3 and FIG. 22, the examination time of the patient of the reception number 1002 who is a patient in Department A 2nd examination room took 5 minutes longer than “scheduled examination time (minutes)”. It is said. Accordingly, as shown in FIG. 23, “5” is set in the corresponding “delay time (minutes)” column of the distribution management table T1-A2 corresponding to the department A second examination room.

  Further, in FIG. 22, the case where the scheduled examination time (minutes) is not written under the reception number indicates that the examination is completed at 9:30. Referring to FIG. 22, the reception numbers surrounded by a thick line frame are displayed as waiting patients (“wait 1” to “wait 3” in the example of FIG. 5) on display device 300 at 9:30. It is a receipt number. Referring to FIG. 22A, for example, for department A first examination room, reception number 1024, reception number 1038, and reception number 1041 are displayed on the display screen of display device 300 as waiting patients.

  Referring to FIG. 22A, for example, it is assumed that the examination of the patient with the reception number 1021 is completed at 9:30. In this case, the doctor in the first examination room of Department A performs a predetermined operation via the operation unit 240 of the terminal device 200, so that the end information generation unit 251 of the terminal device 200 generates the end information D1, The generated end information D1 is transmitted to the distribution control device 100 via the communication unit 210. The end information D1 includes a patient ID (ID104) and time information indicating a diagnosis end time (9:30).

  When the end information D1 is received (step S001; YES), since the patient ID included in the received end information D1 is ID104, the table specifying unit 132 refers to the distribution management table T1 and determines the end information D1. It is specified that the examination room in which the transmitted terminal device 200 is installed is the A department first examination room (step S002). And the table specific | specification part 132 specifies distribution management table T1-A1-A3 corresponding to each consultation room of A department (step S003).

  The examination end time indicated by the time information included in the end information D1 is 9:30, and the “scheduled end time” corresponding to the patient ID (ID 104) is 9:40. Then, 10 minutes are calculated as the free time (step S004). Since the calculated free time (10 minutes) is equal to or greater than the threshold (step S005; YES), the redistribution target specifying unit 134 and the like execute a redistribution target specifying process (step S006).

  The redistribution target specifying unit 134 refers to the “examined flag” in the distribution management tables T1-A1 to A3, and the “scheduled end time” is the second fastest among the patients whose flag value is “0”. The patient and subsequent are specified as redistribution candidates (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 or later for the Department A first examination room, specifies the patient with the reception number 1028 or later for the Department A second examination room, About department A 3rd examination room, the patient after reception number 1027 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). As described above, the reception number 1024 is displayed on the display screen of the display device 300 (step S401; YES), and even if the redistribution is performed, the examination start scheduled time is only advanced and the examination room does not move. (Step S402; NO).

  The “scheduled examination time (minutes)” of the reception number 1024 is 10 minutes (step S204; YES), and the patient of the reception number 1024 is a reserved patient as shown in FIG. 3A (step S205). ; YES). In addition, for the patient with the reception number 1024, the doctor in the examination room with the end information D1 is the doctor in charge (step S206; YES).

  Accordingly, the redistribution unit 135 increments the “scheduled end time” of the patient (redistribution target) of the reception number 1024 of the distribution management table T1-A1 by 10 minutes to 9:40. Set (step S008). As a result of this process, the idle time moves immediately after the patient with the reception number 1024. And the identification process of the patient to be examined in the moved free time is performed.

  Since the process of step S008 of the re-distribution process is performed, the re-distribution target specifying unit 134 has a free time (reception number when the scheduled diagnosis start time is re-distribution of the patient whose reception number is 1024). A patient after the start time (9:40) of the original examination frame of 1024 patients) is specified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1038 or later for the Department A first examination room, specifies the patient with the reception number 1034 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1045 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1034 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The reception number 1034 is displayed on the display screen of the display device 300 (step S401; YES), and when the reassignment is made, the examination room moves from the second examination room to the first examination room (step S402; YES). ).

  Further, even after the redistribution, the waiting order is changed from “wait 2” to “wait 2” (step S501; NO, step S502; NO). The scheduled diagnosis start time for the patient with the reception number 1034 is 9:50 because “delay time (minutes)” is 5 minutes. On the other hand, when the redistribution is performed, the scheduled start time of the diagnosis is 9:40 (step S503; YES).

  Further, the “scheduled examination time (minutes)” of the reception number 1034 is 10 minutes (step S204; YES), and the patient of the reception number 1034 is a non-reserved patient as shown in FIG. S205; NO).

  Therefore, the redistribution unit 135 deletes the registration of the patient (redistribution target) with the reception number 1034 in the distribution management table T1-A2, and immediately after the reception number 1024 in the distribution management table T1-A1. Registration of 1034 patients (redistribution target) is added (step S008). With this process, the free time moves immediately after the patient of the reception number 1028 in the department A second examination room. And the identification process of the patient to be examined in the moved free time is performed.

  In this case, the reception number 1034 moves between the reception number 1024 and the reception number 1038. However, since the patient with the reception number 1034 is receiving the patient earlier than the patient with the reception number 1038, it is considered that the patient with the reception number 1038 can obtain an understanding of the redistribution.

  Since the process of step S008 of the re-distribution process is performed, the re-distribution target specifying unit 134 has a free time (reception number) when the scheduled diagnosis start time re-distributes the patient whose reception number is 1034. A patient after the start time (9:50) of the 1034 patient's original examination frame) is specified as a redistribution candidate (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1041 or later for the Department A first examination room, specifies the patient with the reception number 1051 or later for the Department A second examination room, About department A 3rd examination room, the patient after reception number 1046 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient having the reception number 1041 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The reception number 1041 is displayed on the display screen of the display device 300 (step S401; YES), and when the reassignment is performed, the examination room moves from the first examination room to the second examination room (step S402; YES). ).

  In addition, after redistribution, the waiting order is advanced from “wait 3” to “wait 2” (step S501; YES). Further, the “scheduled consultation time (minutes)” of the reception number 1041 is 10 minutes (step S204; YES), and the patient of the reception number 1041 is a non-reserved patient as shown in FIG. S205; NO).

  Therefore, the redistribution unit 135 deletes the registration of the patient (redistribution target) with the reception number 1041 in the distribution management table T1-A1, and immediately after the reception number 1028 in the distribution management table T1-A2. Registration of the patient 1041 (redistribution target) is added (step S008). As a result of this process, the free time moves immediately after the patient of the reception number 1038 in the Department A second examination room. And the identification process of the patient to be examined in the moved free time is performed.

  Thereafter, the same processing is executed, and the patient with the reception number 1050 is re-assigned to the original examination frame with the reception number 1041, and the patient with the reception number 1062 is re-assigned to the original examination frame with the reception number 1050. .

  As a result of this processing, the distribution management tables T1-A1 to A3 corresponding to the examination rooms in Department A are in the state shown in FIG. A portion surrounded by a frame is a portion changed by the redistribution unit 135 in the above-described processing.

  According to the fourth embodiment, even if the patient is already displayed on the display device 300 as a waiting patient and the examination room moves after redistribution, if the display wait order is advanced, Configured to be the target of minutes. By comprising in this way, it becomes possible to suppress generation | occurrence | production of the case where the patient's examination after the order of reception comes first.

(Embodiment 5)
In the first to fourth embodiments, the process is returned to the process of step S006 after the process of step S008 of the redistribution process. That is, it was set as the structure which repeats the process which redistributes the patient who examines in the idle time which moved by having performed redistribution. In the fifth embodiment, the reassignment is not performed for the free time that has been moved due to the redistribution.

  The configuration of the fifth embodiment can be applied to any of the configurations of the first to fourth embodiments. Therefore, here, a case where the configuration of the fifth embodiment is applied to the configuration of the first embodiment will be described.

  The basic configuration of the distribution control device 100 and the like in the fifth embodiment is the same as that in the first embodiment. However, the function performed by the free time calculation unit 133 is slightly different from that in the first embodiment.

  The free time calculation unit 133 calculates a free time in consideration of “moving free time”. “Movement free time” is a free time when the patient specified by the redistribution target specifying unit 134 is reassigned. That is, in the fifth embodiment, the vacant time calculation unit 133 calculates the vacant time according to the following formula 2.

  (Free time) = {(Scheduled end time)-(Diagnosis end time)} + (Free time for travel)

  FIG. 24 is a flowchart for explaining an example of redistribution processing in the fifth embodiment. This reallocation process is started with the reception of the end information D1 as a trigger. As shown in FIG. 24, the redistribution process according to the fifth embodiment is different from the first embodiment in that the process proceeds to the process of step S103 after the process of step S008. The redistribution target specifying process in the fifth embodiment is the same as that in the first embodiment.

  Next, referring to FIGS. 3, 9, 24 to 26, the flow of redistribution processing in the fifth embodiment will be described according to a specific example. FIG. 25 is a diagram for specifically explaining redistribution processing in the fifth embodiment. FIG. 26 is a diagram illustrating an example of the allocation management table T1 corresponding to the specific example of FIG. 25, and is a diagram illustrating a state of the table after execution of the redistribution process.

  In this specific example, as shown in FIG. 3 and FIG. 25, the examination time of the patient of the receipt number 1002 who is a patient in the second examination room of Department A took 5 minutes longer than the “scheduled examination time (minutes)”. It is said. Therefore, as shown in FIG. 26, “5” is set in the corresponding “delay time (minutes)” column of the distribution management table T1-A2 corresponding to the department A second examination room.

  Further, in FIG. 25, the case where the scheduled examination time (minutes) is not described under the reception number indicates that the examination has been completed at 9:30.

  Referring to FIG. 25A, for example, it is assumed that the examination of the patient with the reception number 1021 is completed at 9:30. In this case, the doctor in the first examination room of Department A performs a predetermined operation via the operation unit 240 of the terminal device 200, so that the end information generation unit 251 of the terminal device 200 generates the end information D1, The generated end information D1 is transmitted to the distribution control device 100 via the communication unit 210. The end information D1 includes a patient ID (ID104) and time information indicating a diagnosis end time (9:30).

  When the end information D1 is received (step S001; YES), since the patient ID included in the received end information D1 is ID104, the table specifying unit 132 refers to the distribution management table T1 and determines the end information D1. It is specified that the examination room in which the transmitted terminal device 200 is installed is the A department first examination room (step S002). And the table specific | specification part 132 specifies distribution management table T1-A1-A3 corresponding to each consultation room of A department (step S003).

  The examination end time indicated by the time information included in the end information D1 is 9:30, and the “scheduled end time” corresponding to the patient ID (ID 104) is 9:40. In this case, since there is no free movement time, the free time calculation unit 133 calculates 10 minutes as the free time (step S004A). Since the calculated free time (10 minutes) is equal to or greater than the threshold (step S005; YES), the redistribution target specifying unit 134 and the like execute a redistribution target specifying process (step S006).

  The redistribution target specifying unit 134 refers to the “examined flag” in the distribution management tables T1-A1 to A3, and the “scheduled end time” is the second fastest among the patients whose flag value is “0”. The patient and subsequent are specified as redistribution candidates (step S201). In this case, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 or later for the Department A first examination room, specifies the patient with the reception number 1028 or later for the Department A second examination room, About the A department 3rd examination room, the patient after the reception number 1032 is specified.

  Then, the redistribution target specifying unit 134 specifies the patient with the reception number 1024 as the patient who received the earliest among the specified candidates (step S202, step S203; YES). The “scheduled examination time (minutes)” of the reception number 1024 is 10 minutes (step S204; YES), and the patient of the reception number 1024 is a reserved patient as shown in FIG. 3A (step S205; YES). ). In addition, for the patient with the reception number 1024, the doctor in the examination room with the end information D1 is the doctor in charge (step S206; YES).

  Accordingly, the redistribution unit 135 increments the “scheduled end time” of the patient (redistribution target) of the reception number 1024 of the distribution management table T1-A1 by 10 minutes to 9:40. Set (step S008). As a result of this process, the idle time moves immediately after the patient with the reception number 1024. And in this Embodiment 5, it progresses to the process after step S103. That is, the redistribution process of the patient who sees the patient in the free time moved immediately after the patient with the reception number 1024 is not performed.

  As a result of this processing, the distribution management tables T1-A1 to A3 corresponding to the examination rooms in the department A are in the state shown in FIG. A portion surrounded by a frame is a portion changed by the redistribution unit 135 in the above-described processing.

  Also, for example, referring to FIG. 25, when the examination of the patient with the reception number 1024 that has advanced the scheduled end time ends with a delay of 9:45 (5 minutes delay), the free time calculation unit 133 Calculates {(scheduled end time) − (examination end time)} + (moving free time) = − 5 + 10 = 5 minutes as the free time. Therefore, in this case, the redistribution target specifying unit 134 does not execute the process of specifying the redistribution target.

  On the other hand, when the examination of the patient with the reception number 1024 that has been advanced the scheduled end time ends at 9:38, the vacant time calculation unit 133 sets {(scheduled end time) − (examination end time) as the vacant time. } + (Moving free time) = 2 + 10 = 12 minutes is calculated. Therefore, in this case, the redistribution target specifying unit 134 executes processing for specifying the patient (redistribution target) to be examined immediately after the reception number 1024.

  In the first to fifth embodiments, the allocation of the examination work has been described as an example. However, the present invention is not limited to this, and the present invention is also applicable to a distribution system for window work such as a government office or a financial institution. Is applicable. Furthermore, in the production process management system, the present invention can be applied when the processing is redistributed according to the progress of each line.

  In the first to fifth embodiments, the display device control unit 138 that controls the display device 300 has been described as one functional unit of the distribution control device 100. However, the present invention is not limited to this, and the display device control unit 138 may be configured to be realized as a function unit of an independent device with separate housing that controls the display device 300. In this case, for example, the distribution management table T1 is configured to be shared with the device of the separate case, and the device of the separate case changes the display of the display device 300 at the timing when the diagnosis flag is set. You just have to do it.

  In the first to fifth embodiments, it has been described that the end information D1 includes the patient ID of the patient who has completed the examination. However, the present invention is not limited to this, and the reception number of the patient who has finished the examination. May be included. That is, any identification information that can uniquely identify a patient may be used. In this case, the contents of the distribution management table T1 may be managed in association with the identification information.

  An operation program for executing the above operation is a computer-readable recording medium such as a flexible disk, a CD-ROM (Compact Disk-Read Only Memory), a DVD (Digital Versatile Disk), or an MO (Magnet Optical disk). The above-described processing may be executed by storing and distributing the data in a computer and installing it in a computer such as the distribution control device 100. Furthermore, an operation program may be stored in a disk device or the like included in a server device on the Internet, and may be downloaded onto a computer by being superimposed on a carrier wave, for example.

  As mentioned above, although embodiment of this invention was described, this invention is not limited to embodiment described above, In the range which does not deviate from the summary of this invention, various structures or embodiment can be taken. it can.

DESCRIPTION OF SYMBOLS 1 Distribution system 100 Distribution control apparatus 110 Communication part 120 Storage part T1-Ax Distribution management table 130 Control part 131 Judgment part 132 Table specific | specification part 133 Free time calculation part 134 Reallocation target specific part 135 Redistribution part 136 Update unit 137 Flag setting unit 138 Display device control unit 139 Table information generation unit D2 Table information 200 Terminal device 210 Communication unit 220 Storage unit 230 Display unit 240 Operation unit 250 Control unit 251 End information generation unit
D1 end information 252 update processing unit
D3 Update request 300 Display device NW network

Claims (11)

A storage unit for managing the progress of a plurality of tasks distributed to each person in charge of the same type of business, and storing a distribution management table in which the scheduled end time of the business is associated with each business When,
When the work is completed, a free time calculating unit that calculates a difference between the scheduled end time corresponding to the work and the end time of the work as a free time;
A redistribution that identifies a business that has not been started, and that identifies a business that can be handled within the free time calculated by the free time calculation unit as a target of redistribution among the specified unstarted business The target identification part;
A redistribution unit that updates the distribution management table so that the business specified by the redistribution target specifying unit becomes a business processed in the free time;
Comprising
A distribution control device characterized by that. The redistribution target identification unit further identifies another business to be processed in the original time frame that was scheduled to process the business that was the target of the redistribution, as a redistribution target,
When the business specified by the redistribution target specifying unit is the other business, the redistribution unit processes the business that is the target of the redistribution. In addition, the distribution management table is updated so that the job is processed in the scheduled original time frame.
The distribution control device according to claim 1. The another job is identified from jobs scheduled to start processing after the start time of the original time frame.
The distribution control device according to claim 2. The plurality of tasks include a task in which a person in charge is fixed and a task in which a person in charge is not fixed,
A first determination unit that determines whether or not the person in charge identified by the redistribution target identification unit is fixed;
When it is determined by the first determination unit that the person in charge of the identified task is fixed, the redistribution target identifying unit identifies the identified task among the identified unstarted tasks. Identify work that is different from the work to be redistributed,
The distribution control device according to any one of claims 1 to 3, wherein When it is determined by the first determination unit that the person in charge of the specified job is fixed, it is determined whether the person in charge of the specified job is the same as the person in charge of the completed job A second determination unit;
The redistribution target specifying unit sets the different work as a redistribution target only when the second determination unit determines that the charge of the identified work is different from the charge of the completed work. Identify,
The distribution control apparatus according to claim 4. The network is connected to one or more display devices that display identification information for each person in charge that can uniquely identify the business being processed and the business awaiting processing via the network.
The task whose identification information is displayed on the display device is excluded from the redistribution when the charge is changed when the redistribution is performed.
The distribution control device according to any one of claims 1 to 5, wherein The work waiting for processing is displayed on the display device in order of the scheduled time to start processing,
The task whose identification information is displayed on the display device is subject to the redistribution if the display order is advanced even if the charge is changed as the redistribution subject. ,
The distribution control device according to claim 6. The task is patient examination,
8. The distribution control device according to claim 1, wherein A distribution control device that performs redistribution of a plurality of tasks assigned to each person in charge of the same type of business, and an identification that can uniquely identify at least the business to be started in the business One or a plurality of display devices for displaying information for each person in charge, and a distribution system comprising:
The distribution control device includes:
A storage unit for managing the progress of a plurality of tasks distributed to each person in charge of the same type of business, and storing a distribution management table in which the scheduled end time of the business is associated with each business When,
When the work is completed, a free time calculating unit that calculates a difference between the scheduled end time corresponding to the work and the end time of the work as a free time;
A redistribution that identifies a business that has not been started, and that identifies a business that can be handled within the free time calculated by the free time calculation unit as a target of redistribution among the specified unstarted business The target identification part;
A redistribution unit that updates the distribution management table so that the business specified by the redistribution target specifying unit becomes a business processed in the free time;
A display device control unit for controlling the identification information to be displayed on the display device;
With
Each of the display devices changes the identification information displayed on a display screen under the control of the display device control unit.
A distribution system characterized by that. A table for managing the progress of a plurality of tasks assigned to each person in charge of the same type of business, and a distribution management table in which the scheduled end time of the business is associated with each business is stored in the storage means Has been
When the work is finished, refer to the distribution management table,
A difference between the scheduled end time corresponding to the business and the business end time is calculated as a free time,
Identify the work that has n’t started,
Among the identified unstarted tasks, identify the tasks that can be handled within the calculated free time as redistribution targets,
Updating the distribution management table so that the business specified as the redistribution target is a business processed in the free time;
Redistribution method characterized by the above. A table for managing the progress of a plurality of tasks assigned to each person in charge of the same type of business, and stores a distribution management table in which the scheduled end time of the business is associated with each business To a computer accessible to the storage means,
When the work is finished, refer to the distribution management table,
A difference between the scheduled end time corresponding to the business and the business end time is calculated as a free time,
Identify the work that has n’t started,
Among the identified unstarted tasks, identify the tasks that can be handled within the calculated free time as redistribution targets,
Updating the distribution management table so that the business specified as the redistribution target is a business processed in the free time;
To execute the process,
A program characterized by that.