JP6147147B2 - Information processing system, information processing method, and program - Google Patents

Description

  The present invention relates to a system for performing accounting processing, financial processing, and the like.

  As a system for executing accounting processing and managing information related to accounting processing using a conventional server device etc., journal entry processing is performed by inputting corporate journal entry data from a business system such as a financial institution via a network. Has been known on the SaaS type general-purpose accounting system including a host computer having a function of executing the above on the host side and outputting it as a journal entry format for double entry bookkeeping (for example, see Patent Document 1).

JP 2006-227694 A (first page, FIG. 1 etc.)

  However, in a system used for conventional accounting processing and the like, information related to a contract for a customer to use the system and information used by the customer for accounting processing are stored in the same server device, so security can be ensured. There was a difficult problem. For example, if a file infected with a virus or a malicious program that reads server device information is mistakenly stored in an area that can be used by the customer, it may be related to the contract of the customer in the same server device. Information could be deleted or leaked to the outside.

  An information processing system according to the present invention is an information processing system including a customer management server device and a customer use server device, and the customer management server device stores a contract information storage unit that stores contract information that is information related to a contract. A contract information receiving unit that receives contract information transmitted from the customer and stores it in the contract information storage unit, and an area in which customer-specific information corresponding to the contract information received by the contract information receiving unit is stored. A creation instruction transmitting unit for transmitting a creation instruction for creating a customer dedicated area, which is an area associated with customer identification information, which is customer identification information, to the customer use server apparatus. Information storage unit that stores information corresponding to customer transmission information that is information transmitted from the customer and that has customer identification information of the customer, and receives a creation instruction from the customer use server device A creation instruction receiving unit, an area creating unit that creates a customer-specific area associated with customer identification information corresponding to the creation instruction in the information storage unit in accordance with the creation instruction received by the creation instruction receiving unit, and a customer An information receiving unit that receives the transmission information; and an execution unit that executes a process corresponding to the customer transmission information received by the information receiving unit. The execution unit stores information corresponding to the customer transmission information received by the information receiving unit. Storage means for storing in the customer dedicated area of the information storage unit associated with the same customer identification information as the customer identification information included in the received customer transmission information, and information corresponding to the customer transmission information received by the information receiving unit, The information processing system includes a transmission unit that acquires and transmits from a customer-dedicated area of the information storage unit associated with the same customer identification information as the customer identification information included in the received customer transmission information.

  With this configuration, the server device that processes the customer transmission information transmitted from the customer and the server device that stores the customer contract information can be different from each other, and the security of information related to the customer contract is improved. be able to.

  In the information processing system of the present invention, in the information processing system, the area creation unit includes customer identification information included in the customer transmission information received by the information reception unit in customer transmission information received by the information reception unit in the past. This is an information processing system that creates a customer-specific area associated with customer identification information when the customer identification information does not match.

  With such a configuration, the customer dedicated area is not created until the customer accesses, so that the capacity of the information storage unit can be used effectively.

  In the information processing system of the present invention, in the information processing system, the customer use server device has a customer dedicated area associated with the same customer identification information as the customer identification information included in the customer transmission information received by the information receiving unit. A customer identification information transmitting unit that transmits customer identification information to the customer management server device when it does not exist, the customer management server device is information indicating a history of customer identification information corresponding to the contract information, and is one or more When the customer history storage unit that stores the history information composed of customer identification information and the contract information receiving unit receives the contract information, the customer identification information of the customer corresponding to the contract information is acquired and acquired. History information having customer identification information, the customer identification information acquisition unit storing history information corresponding to the contract information in the customer history storage unit, and the customer information stored in the customer history storage unit History information having changed customer identification information acquired by the changed customer identification information acquisition unit and changed customer identification information acquisition unit for acquiring changed customer identification information for changing the identification information, A customer history change unit that stores history information corresponding to the same contract information as the customer identification information before the change in the customer history storage unit, a customer identification information reception unit that receives the customer identification information transmitted by the customer identification information transmission unit, and When determining that the customer history storage unit has the same customer identification information as the customer identification information received by the customer identification information receiving unit, and the determination unit determines that there is the same customer identification information, A determination result transmitting unit that transmits determination result information that is information indicating the determination result to the customer use server device, and the customer use server device receives the determination result information from the customer management server device And an execution unit that executes processing according to the customer transmission information received by the information receiving unit when the determination result receiving unit receives the determination result information, and the determination result receiving unit receives the determination result information. This is an information processing system that does not execute processing when not received.

  With this configuration, the customer can access the customer use server device using the old customer identification information.

  In the information processing system of the present invention, in the information processing system, the determination result transmitting unit is the latest associated with the same contract information as the contract information associated with the customer identification information received by the customer identification information receiving unit. The customer management server device is changed by the customer identification information after the change acquired by the customer identification information acquisition unit after the change and the customer identification information. A change customer management information transmitting unit that transmits the changed customer management information having the customer identification information before the change that is the customer identification information to the customer use server device, the customer use server device from the customer management server device The changed customer management information receiving unit that receives the changed customer management information, and the changed customer management information receiving unit among the customer identification information associated with the customer dedicated area An update unit that updates the customer identification information that matches the customer identification information before the change included in the changed customer management information to the latest customer identification information included in the changed customer management information, and the storage means receives the determination result. The information corresponding to the customer transmission information received by the information receiving unit is stored in the customer dedicated area of the information storage unit associated with the latest customer identification information received by the unit, and the transmission means is received by the judgment result receiving unit. The information processing system acquires and transmits information corresponding to the customer transmission information received by the information receiving unit from the customer dedicated area of the information storage unit associated with the latest customer identification information.

  With this configuration, even when a customer accesses the customer use server device using old customer identification information, the accumulated information is accumulated and transmitted in a customer dedicated area associated with the latest customer identification information of the customer. The information can be read out from the customer dedicated area associated with the latest customer identification information of the customer and transmitted.

  According to the information processing system and the like according to the present invention, it is possible to improve the security of information related to customer contracts.

Block diagram of an information processing system in an embodiment of the present invention The flowchart explaining operation | movement of the customer management server apparatus of the information processing system The flowchart explaining operation | movement of the customer use server apparatus of the information processing system Conceptual diagram of the information processing system The figure which shows the contract information management table of the customer management server apparatus of the information processing system The figure which shows the historical information management table of the customer management server apparatus of the information processing system The figure which shows the customer exclusive area management information of the customer use server apparatus of the information processing system The figure which shows the customer exclusive area management information of the customer use server apparatus of the information processing system The figure which shows the historical information management table of the customer management server apparatus of the information processing system The figure which shows the historical information management table of the customer use server apparatus of the information processing system The figure which shows the customer exclusive area management information of the customer use server apparatus of the information processing system The figure which shows an example of the external appearance of the computer system in embodiment of this invention The figure which shows an example of a structure of the computer system

  Hereinafter, embodiments of an information processing system and the like will be described with reference to the drawings. In addition, since the component which attached | subjected the same code | symbol in embodiment performs the same operation | movement, description may be abbreviate | omitted again.

(Embodiment)
FIG. 1 is a block diagram of an information processing system 1 in the present embodiment.

  The information processing system 1 includes a customer management server device 10, a customer use server device 20, and a customer terminal 30. Here, for convenience of explanation, a case where each of the customer management server device 10, the customer use server device 20, and the customer terminal 30 is provided is described as an example, but each device has two or more. There may be. The customer management server device 10, the customer use server device 20, and the customer terminal 30 are connected so as to be able to transmit and receive information through, for example, a wired or wireless network or a communication line.

  The customer management server device 10 includes a contract information storage unit 100, a contract information reception unit 101, a creation instruction transmission unit 102, a customer history storage unit 103, a customer identification information acquisition unit 104, a post-change customer identification information acquisition unit 105, and a customer history change. Unit 106, changed customer management information transmission unit 107, customer identification information reception unit 108, determination unit 109, and determination result transmission unit 110.

  The customer use server device 20 includes an information storage unit 201, an information reception unit 202, a creation instruction reception unit 203, an area creation unit 204, a changed customer management information reception unit 205, an update unit 206, a customer identification information transmission unit 207, and a determination result reception. Unit 208 and execution unit 209.

  The execution unit 209 includes a storage unit 210 and a transmission unit 211.

  The contract information storage unit 100 stores contract information. The contract information is stored in the contract information storage unit 100 in association with, for example, contract identification information that is identification information of the contract information. The contract information is information related to a contract, and specifically is information related to a contract for using the customer use server device 20. The use of the customer use server device 20 means, for example, using a dedicated area of the customer in the information storage unit 201 of the customer use server device 20, functions and services provided by the customer use server device 20, For example, using application software executed by the service. The contract information is, for example, information indicating contract details, information indicating contractors, contact information of contractors, information about contract details (for example, information specifying an available function, 1) or more of information such as a contract date, a contract expiration date, and a contract period. The information indicating the contractor is, for example, a personal name, a corporate name, a code corresponding to these, and the like.

  The contract identification information is information that allows the contract information to be identified, for example. The contract identification information is information such as a character string and a code, for example.

  The contract information is, for example, information associated with customer identification information of a customer who is a contractor. For example, the contract information is stored in the contract information storage unit 100 in association with the customer identification information of the customer. For example, the contract information may include customer identification information of a customer who is a contractor. Information that associates the contract identification information with the customer identification information may be stored in a storage unit (not shown) or the like. For example, information that associates contract identification information with customer identification information may be stored in the customer history storage unit 103.

  The customer identification information may be information that can identify the customer. The customer identification information is, for example, a customer ID, a customer's mail address or telephone number, and an arbitrary character string or code assigned to the customer. When other identification information associated with the customer identification information is temporarily used instead of the customer identification information, the other identification information may be considered as customer identification information. Other identification information is, for example, a session ID. The customer identification information may be information specified by the customer, or may be information acquired by the customer terminal 30, the contract information receiving unit 101, or the like according to a rule or algorithm specified in advance.

  The contract information storage unit 100 is preferably a non-volatile recording medium, but can also be realized by a volatile recording medium. The same applies to the other storage units described below.

  The contract information receiving unit 101 receives contract information transmitted from a customer. In addition, when some information of the contract information is stored in advance in the customer management server device 10 or the like, the remaining contract information for completing the contract indicated by the contract information is received from the customer, Receiving information indicating that the contract is agreed may be considered as receiving the contract information. For example, when information indicating the contract content is stored in the customer management server device 10 or the like, receiving information such as information agreeing with the contract content and information of the contractor is also received. You may think that. The contract information receiving unit 101 receives, for example, contract information transmitted from a customer terminal 30 used by a customer via a network or a communication line. The contract information receiving unit 101 stores the received contract information in the contract information storage unit 100 in association with, for example, contract identification information. For example, the contract information receiving unit 101 may acquire the contract identification information according to a rule or algorithm specified in advance, and store the contract identification information in the contract information storage unit 100 in association with the contract information.

  The contract information receiving unit 101 is usually realized by a wireless or wired communication means. The contract information receiving unit 101 may or may not include a communication device.

  The creation instruction transmission unit 102 transmits a creation instruction to the customer use server device 20. The creation instruction is an instruction to create a customer exclusive area. The creation instruction is, for example, an instruction to create a customer dedicated area in the information storage unit 201 of the customer use server device 20. The customer-dedicated area is an area in which customer-specific information corresponding to the contract information received by the contract information receiving unit 101 is accumulated. The customer corresponding to the contract information is a contractor corresponding to the contract information, that is, a contractor of the contract indicated by the contract information. The customer dedicated area is specifically an area associated with customer identification information. The customer-dedicated area is, for example, an area that can be used only by the customer indicated by the customer identification information associated with the customer-dedicated area (for example, information can be stored or read). The customer exclusive area is, for example, an area associated with customer identification information, a folder, or a directory. The creation of a customer-dedicated area means, for example, securing a customer-dedicated area, assigning an area to be a customer-dedicated area, or designating or creating a folder or directory to be a customer-dedicated area. The creation instruction has, for example, customer identification information of a customer who is a user of the customer dedicated area to be created.

  The creation instruction may include, for example, information such as a command for instructing creation, information for designating the capacity of the customer dedicated area to be created, and information for designating the customer use server device 20 that is the creation destination. good. The creation instruction only needs to be information that allows the area creation unit 204 to create a customer-dedicated area in accordance with the creation instruction. For example, the creation instruction may not include an explicit command for creating the customer-dedicated area. . For example, the creation instruction may be information that permits creation of a customer-dedicated area.

  The creation instruction transmission unit 102 is usually realized by a wireless or wired communication unit. The creation instruction transmission unit 102 may or may not include a communication device.

  The customer history storage unit 103 stores one or more history information. The history information is information indicating a history of customer identification information corresponding to the contract information. The history information is, for example, information including contract information and customer identification information of a customer corresponding to the contract information. Specifically, the history information is information having contract identification information indicating contract information and customer identification information. The history information further includes information that can specify the order in which the customer identification information is acquired among the history information associated with at least one contract information, for example, the accumulation date and time, a serial number indicating the accumulation order, and the like. It is preferable to have it. For example, one or more pieces of history information associated with one contract information (specifically associated with one contract identification information) is a set of customer identification information associated with one contract information in the past. You may think that it shows. The history information with the latest accumulation order associated with each contract information is the latest customer identification information associated with each contract information.

  The customer identification information acquisition unit 104 acquires customer identification information of a customer corresponding to the contract information when the contract information reception unit 101 receives the contract information. Then, the history information having the acquired customer identification information and corresponding to the contract information received by the contract information receiving unit 101 is accumulated in the customer history storage unit 103. Specifically, the acquired customer identification information, the contract identification information indicating the contract information received by the contract information receiving unit 101, and information (for example, accumulation date and time) that can specify the order in which the customer identification information is acquired. The history information it has is accumulated. It does not matter how the customer identification information acquisition unit 104 acquires customer identification information. For example, the customer identification information acquired here may be customer identification information included in (or associated with) the contract information transmitted from the customer terminal 30, or the customer identification information acquisition unit 104 may Customer identification information (for example, information composed of random characters or numbers) acquired according to a rule or algorithm specified in advance may be used. Alternatively, the customer identification information to be acquired may be customer identification information designated by an administrator of the information processing system 1 or the like. The customer identification information acquired by the customer identification information acquisition unit 104 is, for example, customer identification information set at the time of contract.

  The customer identification information acquisition unit 104 can usually be realized by an MPU, a memory, or the like. The processing procedure of the customer identification information acquisition unit 104 is usually realized by software, and the software is recorded on a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The post-change customer identification information acquisition unit 105 acquires post-change customer identification information for changing the customer identification information stored in the customer history storage unit 103. The post-change customer identification information acquisition unit 105 may acquire the customer identification information transmitted from the customer terminal 30, or the information processing may be performed in accordance with contract update or version upgrade of the information processing system 1 or a part thereof. You may acquire the customer identification information after the change designated by the administrator etc. of the system 1. The post-change customer identification information acquisition unit 105 is usually information that can specify the customer identification information before the change to be changed or the contract information associated with the customer identification information to be changed (for example, the contract identification information). ) To obtain the changed customer identification information associated with. When the contract information is updated due to version upgrade or the like, the contract information before and after the update may be considered as the same contract information. For example, by storing information managed in association with contract information before and after updating in a storage medium (not shown), it is possible to associate contract information before and after updating. The same applies to the contract identification information. Alternatively, contract identification information that does not change even when the contract information is updated may be used as the contract identification information.

  The post-change customer identification information acquisition unit 105 can usually be realized by an MPU, a memory, or the like. The processing procedure of the post-change customer identification information acquisition unit 105 is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit). For example, when the changed customer identification information is received from the customer terminal 30, the changed customer identification information acquisition unit 105 may be realized by a receiving unit or the like.

  The customer history changing unit 106 is history information having customer identification information after change acquired by the customer identification information acquisition unit 105 after change, and history information associated with the same contract information as the customer identification information before change. The customer history storage unit 103 accumulates the data. For example, when the changed customer identification information acquired by the changed customer identification information acquisition unit 105 is associated with the contract identification information, the changed customer identification information acquired by the changed customer identification information acquisition unit 105, The history information having the contract identification information is added to the customer history storage unit 103. Further, for example, when the post-change customer identification information acquisition unit 105 acquires post-change customer identification information associated with the pre-change customer identification information, the post-change customer identification information coincides with the pre-change customer identification information. The history information including the contract identification information included in the history information and the changed customer identification information acquired by the changed customer identification information acquisition unit 105 is added.

  The customer history change unit 106 can usually be realized by an MPU, a memory, or the like. The processing procedure of the customer history changing unit 106 is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The changed customer management information transmission unit 107 transmits the changed customer management information to the customer use server device 20. The changed customer management information is information including customer identification information after change acquired by the customer identification information acquisition unit 105 after change and customer identification information before change which is customer identification information changed by the customer identification information. . The changed customer management information transmission unit 107, for example, when the changed customer identification information acquisition unit 105 acquires the changed customer identification information, or the customer history change unit 106 changes the changed customer identification information to the history information. When added, the changed customer management information is transmitted.

  The changed customer management information transmission unit 107 is usually realized by a wireless or wired communication means. The changed customer management information transmission unit 107 may or may not include a communication device.

  The customer identification information receiving unit 108 receives customer identification information from the customer use server device 20. Specifically, the customer identification information receiving unit 108 receives customer identification information transmitted by a customer identification information transmitting unit 207 described later.

  The customer identification information receiving unit 108 is usually realized by a wireless or wired communication means. The customer identification information receiving unit 108 may or may not include a communication device.

  The determination unit 109 determines whether the customer history storage unit 103 has the same customer identification information as the customer identification information received by the customer identification information reception unit 108. For example, the customer identification information received by the customer identification information receiving unit 108 is used as a search key to search for matching customer identification information from the customer identification information included in the history information stored in the customer history storage unit 103. When matching customer identification information is detected, a determination result that the same customer identification information exists is acquired. If not detected, a determination result that there is no same customer identification information is acquired.

  The determination unit 109 can be usually realized by an MPU, a memory, or the like. The processing procedure of the determination unit 109 is usually realized by software, and the software is recorded on a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The determination result transmission unit 110 transmits the determination result information to the customer use server device 20 when the determination unit 109 determines that there is the same customer identification information. The determination result information is information indicating the determination result when the determination unit 109 determines that there is the same customer identification information. As a result, the determination result information may be information that allows the determination unit 109 to recognize that there is the same customer identification information. For example, the determination result information is information indicating that it is determined that there is the same customer identification information. In addition, the determination result transmission unit 110 transmits some information as determination result information only when it is determined that the same customer identification information exists. When it is determined that there is no same customer identification information, the determination result information May not be transmitted. Thereby, the customer use server device 20 described later can recognize that the determination unit 109 has determined that there is the same customer identification information when some information is sent.

  For example, the determination result transmitting unit 110 uses the latest customer identification information associated with the same contract information as the contract information associated with the customer identification information received by the customer identification information receiving unit 108 as the determination result information. It may be acquired from the storage unit 103 and transmitted. The customer identification information associated with the same contract information is, for example, customer identification information associated with the same contract identification information. The customer identification information associated with the same contract information is, for example, customer identification information included in history information having the same contract identification information. The latest customer identification information is, for example, the newest customer identification information in the history information accumulation order, and the accumulation order can be determined using information indicating the accumulation order associated with the customer identification information included in the history information. It is.

  The determination result transmission unit 110 may transmit the determination result information to the customer use server device 20 in association with the customer identification information received by the customer identification information reception unit 108.

  Hereinafter, in the present embodiment, a case where the determination result transmission unit 110 transmits the latest customer identification information as determination result information will be described as an example.

  When the determination unit 109 determines that there is no same customer identification information, the determination result transmission unit 110 may not only transmit the determination result information, but also transmits information indicating that it is determined that there is no same customer identification information. You may make it do.

  The determination result transmission unit 110 is usually realized by a wireless or wired communication means. The determination result transmission unit 110 may or may not include a communication device.

  The information storage unit 201 stores information corresponding to one or more pieces of customer transmission information. Customer transmission information is information transmitted from a customer. The customer transmission information is information having customer identification information of the customer. The customer identification information included in the customer transmission information may be considered as customer identification information associated with the customer transmission information.

  It does not matter what kind of information the customer transmission information is. The customer transmission information may be information having a character string or a numerical value, or may be information having image data. The customer transmission information may be information having a command, a request, or the like. For example, the customer transmission information may be information on a processing target of a process executed by the execution unit 209 described later, or may be information such as a command specifying a process executed by the execution unit 209.

  The customer identification information may be considered as customer identification information used for authentication processing. In this case, the customer transmission information may be information such as a password. In addition, authentication information used for authentication configured by a set of customer identification information and a password may be considered as customer transmission information having customer identification information. In addition, the identification information for specifying the authenticated customer transmitted to the customer terminal 30 or the like when the authentication is successful, or the identification information for specifying the customer permitted to access the customer use server device Alternatively, the session ID or the like may be used as customer identification information instead of the customer identification information used at the time of authentication processing. Such customer identification information is also used for customer identification of the customer indicated by the customer identification information used at the time of authentication processing. It may be considered as information.

  The information corresponding to the customer transmission information may be the customer transmission information itself or information obtained by removing the customer identification information from the customer transmission information when the customer transmission information has the customer identification information. Moreover, the information acquired as a result of performing some process with respect to customer transmission information, and the information which processed customer transmission information may be sufficient. For example, the information corresponding to the customer transmission information may be information shaped by placing it in an information template such as a character string or a numerical value that is the customer transmission information, or a predetermined calculation for the customer transmission information. It may be information acquired as a result of processing. Moreover, the information etc. which are obtained as a result of having performed the process according to the command which customer transmission information shows with respect to the information already stored in the information storage part 201 may be sufficient. For example, when the customer transmission information is authentication information used for authentication, the information corresponding to the customer transmission information may be information indicating an authentication result.

  The information storage unit 201 may store only information corresponding to a part of customer transmission information received by the information reception unit 202.

  The information receiving unit 202 receives customer transmission information transmitted from the customer terminal 30.

  The information receiving unit 202 is usually realized by wireless or wired communication means. The information receiving unit 202 may or may not include a communication device.

  The creation instruction receiving unit 203 receives a creation instruction from the customer use server device 20. Specifically, the creation instruction receiving unit 203 receives a creation instruction associated with customer identification information. Note that the creation instruction received by the creation instruction receiving unit 203 is associated with, for example, customer identification information included in the customer transmission information received by the information receiving unit 202 in a storage medium (not shown) until the customer dedicated area is created. You may make it accumulate.

  The creation instruction receiving unit 203 is usually realized by a wireless or wired communication unit. The creation instruction receiving unit 203 may or may not include a communication device.

  The area creation unit 204 creates a customer-dedicated area in the information storage unit 201 according to the creation instruction received by the creation instruction reception unit 203. The area creation unit 204 creates a customer dedicated area associated with the customer identification information corresponding to the creation instruction. The customer-dedicated area may be considered as an area where customer information is stored, or may be considered as a directory or folder where customer information is stored. It may also be considered as a database storing customer information, a database record, or the like. Further, the maximum value of the data amount in which the information associated with the customer identification information is stored may be considered as the customer dedicated area. Creating a customer-dedicated area may be considered as making it possible to store information associated with customer identification information. Creating a customer-dedicated area means that information indicating an area where customer information is stored in the information storage unit 201 (for example, information specifying an area range, a directory, a folder, etc.), customer identification information, It may be considered that information having the association is created and stored in a storage unit (not shown) or the like. Also, creating a customer-dedicated area may be creating a customer-specific directory or folder, creating a customer-dedicated database, or creating a customer-dedicated record in the database. In addition, setting an upper limit value of the data amount of information stored in association with customer identification information may be considered as creating a customer dedicated area. Here, as an example, the customer-dedicated area associated with the customer identification information is managed using customer-dedicated area management information having information specifying the area used as the customer-dedicated area and customer identification information. I will give you a description. The area creation unit 204 creates, for example, a customer-dedicated area having a capacity designated by the creation instruction or a capacity designated by default or the like. For example, the area creation unit 204 may create a customer-dedicated area when a creation instruction is received or when it is received as a trigger, and when the creation instruction is received or when it is received as a trigger It is not necessary to create a region.

  When the customer identification information included in the customer transmission information received by the information reception unit 202 does not match the customer identification information included in the customer transmission information received by the information reception unit 202 in the past, the area creation unit 204 You may make it produce the customer exclusive area | region matched with customer identification information. In this way, when a customer uses it for the first time, a customer-specific area can be created, and a customer-specific area cannot be created for customers who do not use the customer-specific area. The capacity of the storage unit 201 can be effectively used.

  For example, when the customer management server apparatus 10 receives the contract information, the customer identification information acquired by the customer identification information acquisition unit 104 corresponding to the contract information is transmitted to the customer use server apparatus 20. And the customer use server apparatus 20 which received this customer identification information makes this customer identification information a storage medium etc. which are not shown in figure. When the customer transmission information associated with the same customer identification information as the stored customer identification information is received, the customer receives the creation instruction associated with the customer transmission information received by the creation instruction receiving unit 203 according to the creation instruction associated with the customer transmission information. A dedicated area may be created.

  Alternatively, the customer management server device 10 is, for example, customer identification information in which a customer dedicated area has been created out of customer identification information acquired corresponding to contract information or customer identification information included in history information or the like On the other hand, information on a flag indicating that it has been created is associated with and stored in a storage unit (not shown). When the information receiving unit 202 receives the customer transmission information, the customer identification information transmitting unit 207 or the like transmits the customer identification information included in the customer transmission information to the customer management server device 10, and the creation instruction transmitting unit 102 For the received customer identification information, it is judged whether or not a flag indicating that a customer dedicated area has been created is set. If not, the customer dedicated information corresponding to this customer identification information is set. An area creation instruction may be transmitted to the customer use server device 20. Then, when this creation instruction is received, the area creation unit 204 may create a customer-dedicated area according to the creation instruction.

  In addition, the region creation unit 204 is the customer identification information received first by the customer identification information included in the customer transmission information received by the information reception unit 202 among the customer identification information of the customer corresponding to one contract information. In some cases, a customer-specific area associated with the customer identification information may be created. By doing in this way, even if the customer identification information is changed due to a change in the customer identification information, etc., it is possible to avoid creating a dedicated customer area for the same customer, The capacity of the information storage unit 201 can be used effectively.

  For example, when the information reception unit 202 receives customer transmission information having the same customer identification information as the customer identification information associated with the creation instruction, the area creation unit 204 is associated with the customer identification information. A customer-specific area may be created. Since the creation instruction is transmitted from the customer management server device 10 when contract information is received, the creation instruction corresponding to one customer is normally output only once. Therefore, the customer received by the information receiving unit 202 is determined by determining whether the information receiving unit 202 has received the customer transmission information having the same customer identification information as the customer identification information associated with the creation instruction. It can be determined that the customer identification information included in the transmission information is the first received customer identification information among the customer identification information of the customer corresponding to one contract information. After receiving customer transmission information having the same customer identification information as the customer identification information associated with the creation instruction and creating the customer dedicated area, the customer identification information already possessed by the creation instruction is Since it will be received customer identification information, for example, by deleting the creation instruction or by associating information such as a flag indicating that the customer dedicated area corresponding to the creation instruction has been created with the creation instruction, Do not create a customer-only area again. The same applies to the following.

  Further, for example, the customer management server device 10 stores the information of the flag indicating that the customer exclusive area has been created in association with the contract identification information for which the customer dedicated area has been created in a storage unit (not shown) or the like. To. When the information receiving unit 202 receives the customer transmission information, the customer identification information transmitting unit 207 or the like transmits the customer identification information included in the customer transmission information to the customer management server device 10, and the creation instruction transmitting unit 102 The contract identification information corresponding to the customer identification information is acquired from the history information stored in the customer history storage unit 103, and a flag indicating that a customer dedicated area has been created for the contract identification information. If it has not been established, a creation instruction corresponding to the contract identification information is transmitted to the customer use server device 20, and then the created flag is added to the contract identification information. Try to build up. The creation instruction in this case may be, for example, an instruction to create a customer-dedicated area associated with the latest customer identification information. Then, when this creation instruction is received, the area creation unit 204 may create a customer-dedicated area according to the creation instruction. The flag indicating that the creation has been completed may be considered as a flag indicating that the creation instruction has been transmitted. Instead of setting a flag, only the contract identification information other than the contract identification information for which the customer exclusive area has been created or the creation instruction has been transmitted is accumulated in a storage unit (not shown), and the acquired contract identification information The creation instruction may be transmitted when it matches the contract identification information stored in the storage unit. Alternatively, only the contract identification information for which the customer exclusive area has been created or the creation instruction has been transmitted is accumulated in a storage unit (not shown), and the acquired contract identification information is stored in this storage unit. If they do not match, a creation instruction may be transmitted. The same applies to the following.

  The area creating unit 204 can be usually realized by an MPU, a memory, or the like. The processing procedure of the area creating unit 204 is usually realized by software, and the software is recorded on a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The changed customer management information receiving unit 205 receives the changed customer management information from the customer management server device 10. The changed customer management information receiving unit 205 is usually realized by a wireless or wired communication means. The changed customer management information receiving unit 205 may or may not include a communication device.

  The update unit 206 includes customer identification information that matches the customer identification information before the change included in the changed customer management information received by the changed customer management information receiving unit 205 among the customer identification information associated with the customer dedicated area. The updated customer management information is updated to the latest customer identification information. For example, the customer identification information that matches the customer identification information before the change in the customer dedicated area management information as described above is updated, for example, overwritten with the latest customer identification information.

  The updating unit 206 can be usually realized by an MPU, a memory, or the like. The processing procedure of the update unit 206 is usually realized by software, and the software is recorded on a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The customer identification information transmission unit 207 displays the customer identification information in the customer management server device when there is no customer-dedicated area associated with the same customer identification information as the customer identification information included in the customer transmission information received by the information reception unit 202 10 to send. For example, when the information receiving unit 202 receives customer transmission information, the customer identification information transmitting unit 207 has a customer dedicated area associated with the same customer identification information as the customer identification information included in the received customer transmission information. If the customer dedicated area does not exist, the customer identification information is transmitted to the customer management server device 10. If it exists, do not send. For example, when the information receiving unit 202 receives the customer transmission information, the customer identification information transmission unit 207 does not show customer dedicated area management information having the same customer identification information as the customer identification information included in the received customer transmission information. It is determined whether or not the customer-dedicated area management information is stored in a storage medium or the like. If the customer-dedicated area management information does not exist, customer identification information is transmitted to the customer management server apparatus 10. The determination process using the customer-dedicated area management information can also be used in the determination process of whether there is a customer-dedicated area associated with other customer identification information that matches one customer identification information.

  The customer identification information transmission unit 207 is usually realized by a wireless or wired communication means. The customer identification information transmission unit 207 may or may not include a communication device. Moreover, the structure which performs the judgment process of the customer identification information transmission part 207 may be implement | achieved from MPU, memory, etc., for example.

  The determination result receiving unit 208 receives determination result information from the customer management server device 10. The determination result receiving unit 208 is usually realized by a wireless or wired communication means. The determination result receiving unit 208 may or may not include a communication device.

  The execution unit 209 executes processing according to the customer transmission information received by the information reception unit 202. The process according to the customer transmission information may be any process. For example, it may be a process for executing a process designated in advance for the customer transmission information, or a process for executing a command or the like of the customer transmission information. The authentication in which the customer transmission information is used for the authentication process. In the case of information, authentication processing may be performed. The processing executed by the execution unit 209 is, for example, business management processing, accounting processing, or financial management processing. The execution unit 209 may be considered to execute, for example, business management, accounting processing, and financial management software.

  For example, the execution unit 209 receives the customer transmission received by the information reception unit 202 when there is a customer dedicated area associated with the customer identification information that matches the customer identification information included in the customer transmission information received by the information reception unit 202. Perform processing according to the information. For example, when the determination result receiving unit 208 receives the determination result information, the execution unit 209 executes a process according to the customer transmission information received by the information receiving unit 202, and the determination result receiving unit 208 performs the determination result information. If no information is received, the process may not be executed. For example, the execution unit 209 has no customer-specific area associated with the customer identification information that matches the customer identification information corresponding to the customer transmission information received by the information reception unit 202, and the determination result reception unit 208 If no information is received, no processing is executed. For example, when the determination result receiving unit 208 receives the determination result information, the storage unit 210 described later executes a process of storing information corresponding to the customer transmission information, and the transmission unit 211 described later corresponds to the customer transmission information. When the process of transmitting information is executed and the determination result information is not received, the process of storing in the storage unit 210 and the process of transmitting to the transmission unit 211 may not be executed.

  As a result, the customer can access the customer use server device 20 using the old customer identification information.

  The execution unit 209 can be usually realized by an MPU, a memory, or the like. The processing procedure of the execution unit 209 is usually realized by software, and the software is recorded on a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit). Further, at least a part of the execution unit 209 may be realized by a wireless or wired communication unit. In this case, the execution unit 209 may or may not include a communication device.

  The storage unit 210 stores information corresponding to the customer transmission information received by the information receiving unit 202 in the information storage unit 201 associated with the same customer identification information as the customer identification information associated with the received customer transmission information. Accumulate in customer-only areas. The information corresponding to the customer transmission information may be the customer transmission information itself or information obtained by deleting the customer identification information from the customer transmission information. Moreover, the information obtained by performing the process designated beforehand with respect to customer transmission information may be sufficient. In addition, information obtained by executing instructions etc. possessed by the customer identification information, for example, information obtained by executing processing indicated by the processing results, the instructions possessed by the customer identification information, etc. on the information possessed by the customer identification information, For example, it may be a processing result. Moreover, when customer identification information is information used for an authentication process, the information which shows the result of having performed the authentication process using customer identification information may be sufficient. These processes may be executed by the storage unit 210 or may be executed by another processing unit (not shown). Further, the information corresponding to the customer transmission information may be considered as information acquired by the execution unit 209 executing the process. The accumulation by the accumulation unit 210 may be accumulation of at least a part of customer transmission information in a database or the like. Further, the accumulation by the accumulation unit 210 may be to arrange and accumulate at least a part of customer transmission information on a template or the like. The customer-dedicated area associated with one customer identification information is, for example, a customer-dedicated area indicated by information specifying an area included in the customer-dedicated area management information having one customer identification information.

  Further, as described above, when the determination result information is the latest customer identification information corresponding to the customer identification information included in the customer transmission information, the storage unit 210 is the determination result information received by the determination result receiving unit 208. Information corresponding to the customer transmission information received by the information receiving unit 202 is accumulated in the customer dedicated area of the information storage unit 201 associated with the latest customer identification information. Thereby, even if the customer accesses the customer use server device 20 using the old customer identification information, the information corresponding to the customer transmission information transmitted from the customer is the customer dedicated area associated with the latest customer identification information. Will be accumulated. For example, even if the customer transmits customer transmission information associated with old customer identification information to the customer use server device 20, the information corresponding to the customer transmission information transmitted from the customer is associated with the latest customer identification information. It will be accumulated in the customer dedicated area.

  The transmission unit 211 receives information corresponding to the customer transmission information received by the information receiving unit 202 from the customer dedicated area of the information storage unit 201 associated with the same customer identification information as the customer identification information included in the received customer transmission information. Obtain and send. The transmission destination of the transmission unit 211 does not matter. For example, the transmission unit 211 transmits information corresponding to the customer transmission information received by the information receiving unit 202 to the customer terminal 30, the customer management server device 10, and other devices. Information specifying the transmission destination may be included in the customer transmission information. The information corresponding to the customer transmission information here is, for example, information specified by information included in the customer transmission information. The information specified by the information included in the customer transmission information is searched from the customer-dedicated area by information specified by information such as the file name, attribute name, and item name included in the customer transmission information, or by a query included in the customer transmission information. Information. Note that the transmission unit 211 can also transmit information obtained by performing a process according to a command or the like that the customer transmission information has on the information acquired from the customer dedicated area, a process designated in advance, or the like. Here, it may be considered that the information acquired from the customer-dedicated area is transmitted. For example, it may be considered that the information acquired from the customer-dedicated area is arranged and transmitted in a template or the like, and the information acquired from the customer-dedicated area is transmitted. Further, for example, in response to an instruction to execute processing such as aggregation included in the customer transmission information, it is also possible to transmit processing results such as aggregation performed on information stored in the customer dedicated area. It may be considered that the information acquired from is transmitted.

  Further, as described above, when the transmission unit 211 is the latest customer identification information corresponding to the customer identification information included in the customer transmission information, the transmission unit 211 is associated with the latest customer identification information received by the determination result reception unit 208. Information corresponding to the customer transmission information received by the information receiving unit 202 is acquired from the customer dedicated area of the information storage unit 201 and transmitted. Thus, even if the customer accesses the customer use server device 20 using the old customer identification information, the information stored in the customer dedicated area associated with the latest customer identification information of the customer is used as the customer transmission information. It can be acquired and transmitted accordingly.

  The customer terminal 30 is a terminal device used by a customer. The customer terminal 30 can be realized by, for example, a computer, a mobile phone, a portable information terminal, a tablet terminal, a multifunction mobile phone such as a so-called smartphone. Although not shown, the customer terminal 30 includes a transmission unit (not shown) for transmitting customer transmission information, an input unit for inputting customer transmission information, and the information transmitted by the customer use server device 20. Receiving section, a display section for displaying information received by the receiving section, and the like. In addition, since these process parts etc. are well-known techniques, detailed description is abbreviate | omitted here.

  Next, an example of operation | movement of the customer management server apparatus 10 of the information processing system 1 is demonstrated using the flowchart of FIG.

  (Step S101) The contract information receiving unit 101 determines whether contract information is received from the customer terminal 30 or the like. If received, the process proceeds to step S102. If not received, the process proceeds to step S106.

  (Step S102) The contract information receiving unit 101 accumulates the contract information received in step S101 in the contract information storage unit 100. For example, the contract information is stored in association with the contract identification information. This contract identification information can be acquired according to, for example, a rule designated in advance. For example, a random character string may be acquired as contract identification information.

  (Step S103) The customer identification information acquisition unit 104 acquires customer identification information corresponding to the contract information received in step S101. For example, the customer identification information included in the contract information may be acquired, or the customer identification information may be acquired by a predesignated algorithm or the like. For example, a random character string may be acquired as contract identification information.

  (Step S104) The customer identification information acquisition unit 104 stores, in the customer history storage unit 103, history information in which the history information having the customer identification information acquired in step S103 is associated with the contract information received in step S101. Here, as an example, the customer identification information acquisition unit 104 associates the customer identification information acquired in step S103, the contract identification information of the contract information received in step S101, and information indicating the accumulation date and time. Are stored in the customer history storage unit 103. The storage date / time information can be acquired from, for example, a clock or an NTP (network time protocol) server (not shown).

  (Step S <b> 105) The creation instruction transmission unit 102 obtains a creation instruction associated with the customer identification information acquired in Step S <b> 103 and transmits it to the customer use server device 20. The creation instruction may include, for example, information for designating the capacity of the customer dedicated area corresponding to the contract content indicated by the contract information received in step S101. Then, the process returns to step S101.

  (Step S106) The post-change customer identification information acquisition unit 105 is associated with information that can specify contract information associated with customer identification information before change or customer identification information to be changed. It is determined whether or not customer identification information has been acquired. If acquired, the process proceeds to step S107. If not acquired, the process proceeds to step S109.

  (Step S107) The customer history change unit 106 accumulates in the customer history storage unit 103 history information having the changed customer identification information acquired in step S106 and the customer identification information associated with the customer identification information. To do. Here, as an example, history information having an accumulation date and time is further accumulated. When the customer identification information after the change acquired in step S106 is associated with the customer identification information before the change, the history information having the customer identification information before the change is searched from the customer history storage unit 103, The history information including the contract identification information included in the detected history information may be accumulated.

  (Step S108) The changed customer management information transmission unit 107 includes the changed customer management information having the changed customer identification information acquired in step S106 and the changed customer identification information associated with the changed customer identification information. The information is transmitted to the customer use server device 20. In addition, when the customer identification information after the change acquired in step S106 is associated with the contract identification information, the history information with the newest accumulation date / time has the history information associated with the contract identification information. The changed customer management information using the customer identification information as the customer identification information before the change may be transmitted. Then, the process returns to step S101.

  (Step S <b> 109) The customer identification information receiving unit 108 determines whether customer identification information has been received from the customer use server device 20. If received, the process proceeds to step S110. If not received, the process returns to step S101.

  (Step S110) The determination unit 109 determines whether or not history information having customer identification information that matches the customer identification information received in step S109 is stored in the customer history storage unit 103. If stored, the process proceeds to step S111. If not stored, the process proceeds to step S112.

  (Step S111) The determination result transmission unit 110 transmits the determination result information to the customer use server device 20. For example, the determination result transmission unit 110 acquires the contract identification information of the history information having the customer identification information that matches the customer identification information received in step S109, and the history information having the contract identification information that matches the acquired contract identification information. Among them, the customer identification information included in the history information with the latest accumulation date, that is, the latest customer identification information is acquired, and this latest customer identification information is transmitted to the customer use server device 20 as judgment result information. Then, the process returns to step S101.

  (Step S112) The determination result transmission unit 110 transmits information indicating that there is no matching customer identification information in the history information to the customer use server device 20. Then, the process returns to step S101.

  In the flowchart of FIG. 2, the process is terminated by powering off or a process termination interrupt.

  Next, an example of operation | movement of the customer utilization server apparatus 20 of the information processing system 1 is demonstrated using the flowchart of FIG.

  (Step S <b> 201) The information receiving unit 101 determines whether customer transmission information has been received from the customer terminal 30. If received, the process proceeds to step S202. If not received, the process proceeds to step S213.

  (Step S202) The customer use server device 20 acquires customer identification information included in the customer transmission information received in step S201. This customer identification information may be acquired by, for example, the information receiving unit 202 or the customer identification information transmitting unit 207.

  (Step S203) The customer identification information transmission unit 207 determines whether or not there is a customer dedicated area associated with the customer identification information that matches the customer identification information acquired in Step S202. If there is, the process proceeds to step S204, and if not, the process proceeds to step S208.

  (Step S204) The execution unit 209 determines whether or not the customer transmission information received in step S201 includes an instruction to transmit information stored in the customer dedicated area. If the instruction is included, the process proceeds to step S207, and if not, the process proceeds to step S205.

  (Step S205) The execution unit 209 acquires information according to the customer transmission information received in step S201.

  (Step S206) The storage unit 210 stores information corresponding to the customer transmission information acquired in step S205 in the customer dedicated area associated with the customer identification information acquired in step S202. Then, the process returns to step S101. If the customer transmission information received in step S201 is stored in the customer-dedicated area as it is, the process in step S205 may be omitted.

  (Step S207) The transmission unit 211 acquires information corresponding to the customer transmission information received in Step S201 from the customer-dedicated area associated with the customer identification information acquired in Step S202, and transmits the information to the customer terminal 30. Then, the process returns to step S201.

  (Step S208) The area creation unit 204 determines whether a creation instruction associated with the customer identification information acquired in Step S202 is stored in a storage medium (not shown). If stored, the process proceeds to step S209, and if not stored, the process proceeds to step S210.

  (Step S209) The area creation unit 204 creates a customer-specific area associated with the customer identification information acquired at step S202 in response to the creation instruction associated with the customer identification information acquired at step S202. Then, the process returns to step S204.

  (Step S <b> 210) The customer identification information transmission unit 207 transmits the customer identification information acquired in step S <b> 202 to the customer management server device 10.

  (Step S211) The determination result receiving unit 208 determines whether or not determination result information has been received. If received, the process proceeds to step S212. If not received, the process returns to step S201. The case where the determination result information is not received may be, for example, a case where information indicating that the matching customer identification information is not included in the history information is received. It may be a case where reception is not possible.

  (Step S212) The determination result receiving unit 208 acquires the latest customer identification information associated with the received determination result information. Then, the process proceeds to step S204. The determination result receiving unit 208 accumulates this latest customer identification information in a storage unit (not shown) in association with the customer identification information acquired in step S202, and each processing unit of the customer use server device 20 performs subsequent processing. In this case, the latest customer identification information is used instead of the customer identification information acquired in step S202. For example, when the information corresponding to the customer transmission information is accumulated in step S206, the information may be accumulated in the customer dedicated area associated with the latest customer identification information.

  For example, when the customer identification information included in the customer transmission information newly received by the information receiving unit 202 matches the customer identification information associated with the latest customer identification information, the customer identification information is associated with the customer transmission information. Instead of the customer identification information, the latest customer identification information may be acquired in the above step S202 or the like.

  (Step S213) The creation instruction receiving unit 203 determines whether a creation instruction has been received from the customer management server device 10. If received, the process proceeds to step S214. If not received, the process proceeds to step S215.

  (Step S214) The creation instruction receiving unit 203 accumulates the creation instruction received in step S213 in a storage unit (not shown). Then, the process returns to step S201.

  (Step S215) The changed customer management information receiving unit 205 determines whether or not changed customer management information has been received. If received, the process proceeds to step S216. If not received, the process returns to step S201.

  (Step S216) The update unit 206 updates the customer identification information associated with the customer dedicated area in accordance with the changed customer management information received in step S215. Specifically, the update unit 206 uses the customer identification information after the change included in the changed customer management information, the customer dedicated area associated with the customer identification information before the change included in the changed customer management information received in step S215. Update to match customer-specific area. Then, the process returns to step S201.

  In the flowchart of FIG. 3, the process ends when the power is turned off or the process is terminated.

  Hereinafter, a specific operation of the information processing system 1 in the present embodiment will be described with an example.

  FIG. 4 is a conceptual diagram of the information processing system 1 in a specific example of the present embodiment. Here, for convenience of explanation, a case where each of the customer management server device 10, the customer use server device 20, and the customer terminal 30 is provided is described as an example, but each device has two or more. There may be.

  It is assumed that a user using the customer terminal 30 transmits contract information from the customer terminal 30 to the customer management server device 10 in order to use the customer use server device 20. Assume that the transmitted contract information is, for example, information such as “corporate name”, “address”, “phone number”, “person in charge”, “expiration date”, “payment method”, and the like.

  The contract information receiving unit 101 of the customer management server apparatus 10 receives contract information from the customer terminal 30. Serial number contract identification information is added to the received contract information and stored in the contract information storage unit 100.

  FIG. 5 is a contract information management table for managing the contract information stored in the contract information storage unit 100. The contract information management table has attributes of “contract ID” that is contract identification information and “contract information” that is contract information. The “contract information” further has attributes such as “corporate name”, “address”, “phone number”, “person in charge”, “expiration date”, and “payment method”.

  It is assumed that the record (row) having the contract information newly accumulated by the contract information receiving unit 101 is a record whose “contract ID” is “10015”.

  When the contract information receiving unit 101 receives the contract information and accumulates it in the contract information storage unit 100, the customer identification information acquisition unit 104 acquires random customer identification information. It is assumed that the acquired customer identification information is “7789YZ90”. The customer identification information acquisition unit 104 receives the acquired customer identification information, the contract identification information “10015” stored in association with the contract information, and “2013/7/10... Is stored in the customer history storage unit 103.

  FIG. 6 is a history information management table for managing history information stored in the customer history storage unit 103. The customer information management table has attributes of “contract ID”, “customer ID”, and “date and time”. The “contract ID” is contract identification information, the “customer ID” is customer identification information, and the “date and time” is an accumulation date and time.

  The history information newly accumulated by the customer identification information acquisition unit 104 is a record (row) whose “contract ID” is “10015”. Here, each record (row) is considered as one piece of history information.

  Further, the customer identification information “7789YZ90” acquired by the customer identification information acquisition unit 104 is transmitted to the customer terminal 30 to which the transmission unit (not shown) has transmitted the customer contract information, for example. As a result, the customer acquires customer identification information “7789YZ90”.

  When the contract information receiving unit 101 receives the contract information and stores it in the contract information storage unit 100, and the customer identification information acquisition unit 104 acquires the customer identification information “7789YZ90”, the creation instruction transmission unit 102 receives the customer identification information. A creation instruction for instructing creation of a customer exclusive area associated with the information “7789YZ90” is acquired and transmitted to the customer use server device 20.

  When the creation instruction receiving unit 203 of the customer use server device 20 receives the creation instruction from the customer management server device 10, the received creation instruction is stored in a storage unit (not shown).

  Assume that a customer transmits data to be stored in association with customer identification information “7789YZ90” from the customer terminal 30 in order to store data in the customer use server device 20. Assume that the data to be stored is, for example, data input to a form. The information receiving unit 202 receives data having data to be accumulated and customer identification information “7789YZ90” from the customer terminal 30 as customer transmission information.

  The customer use server device 20 (for example, the information receiving unit 202) acquires the customer identification information “7789YZ90” from the received customer transmission information.

  FIG. 7 shows customer-dedicated area management information having information specifying an area used as a customer-dedicated area in the information storage unit 201 and customer identification information in association with each other. The customer dedicated area management information has attributes of “customer area” and “customer ID”. “Customer area” is information for designating an area used as a customer-dedicated area, and is a folder name here. “Customer ID” is customer identification information. Here, the folder names “customer area” and “customer ID” are different from each other. However, by using “customer ID” as the folder name, “customer area” and “customer ID” May be combined into one.

  The customer identification information transmission unit 207 determines whether there is customer-specific information associated with the customer identification information that matches the customer identification information acquired by the customer use server device 20. Specifically, in the record of the customer dedicated area management information shown in FIG. 7, is there a record in which the value of “customer ID” matches the customer identification information “7789YZ90” acquired by the customer use server device 20? Judge whether or not. Here, it is assumed that there is no matching record.

  The area creation unit 204 determines whether or not a creation instruction associated with the customer identification information acquired in step S202 is stored in a storage medium (not shown). Here, as described above, the creation instruction receiving unit 203 receives the creation instruction associated with the customer identification information “7789YZ90” and stores it in a storage medium (not shown). Therefore, it is assumed that a creation instruction associated with the customer identification information “7789YZ90” is retrieved by searching this storage medium.

  Therefore, the area creation unit 204 creates a customer-specific area associated with the customer identification information “7789YZ90”. Here, for example, “F0004”, which is a sequential folder name following the folder name already stored as “customer area” of the customer dedicated area management information, is created according to a rule specified in advance, and this folder name And customer-dedicated area management information having the customer identification information are added as a new record of the customer-dedicated area management information shown in FIG. Instead of creating a folder name and creating a folder that becomes a customer-dedicated area, a database that becomes a customer-dedicated area may be created.

  FIG. 8 is a diagram showing customer dedicated area management information after the creation of the customer dedicated area.

  The area creation unit 204 deletes a creation instruction associated with the customer identification information “7789YZ90” from a storage unit (not shown). When the folder name is “customer ID”, a folder “7789YZ90” may be created.

  The execution unit 209 obtains a form template or the like designated in advance, and inputs the data input to the form included in the customer transmission information into the template or the like to create the form data. Then, the storage means 210 uses the created form data for the customer identification area corresponding to the customer identification information “7789YZ90”, that is, the customer identification indicated by the customer identification area management information shown in FIG. The information is stored in the folder “F0004” corresponding to the information “7789YZ90”.

  The transmission unit 211 reads out the form data stored by the storage unit 210 and transmits it to the customer terminal 30 as input result data. The customer terminal 30 receives the form data and displays it on a monitor (not shown) or the like, so that the form in which the data is input can be confirmed.

  Next, in response to an instruction to change the customer identification information transmitted from the customer terminal 30, a specification change on the customer management server device 10 side, etc., the post-change customer identification information acquisition unit 105 performs customer identification information to be changed. And a set of customer identification information after change. For example, it is assumed that the post-change customer identification information acquisition unit 105 acquires the pre-change customer identification information “7789YZ90” and the post-change customer identification information “1122PP34”.

  In the history information management table shown in FIG. 6, the customer history changing unit 106 detects a record in which the value of “customer ID” matches the customer identification information “7789YZ90” before the change, and the “contract ID” of the detected record. "10015" which is the value of "." Then, the history information having “10015” which is the value of the acquired “contract ID”, the changed customer identification information “1122PP34”, and the accumulation date “2013/7/12...” Is shown in FIG. Add to the history information management table.

  FIG. 9 is a diagram showing a history information management table in which history information is added.

  The changed customer management information transmission unit 107 determines that the “date” is one more than the accumulated date and time of the history information added above from the history information record having “10015” as the value of the “contract ID” acquired above. The record of the previous accumulation date and time is detected, and the “contract ID” of the detected record is “7789YZ90” as the customer identification information immediately before the change, and the customer identification information “1122PP34” accumulated above is the customer after the change The changed customer management information as identification information is acquired and transmitted to the customer use server device 20.

  When the changed customer management information receiving unit 205 of the customer use server device 20 receives the changed customer management information, the update unit 206 changes the change indicated by the received changed customer management information in the customer dedicated area management information shown in FIG. “Customer ID” that matches the previous customer identification information “7789YZ90” is searched, and the value of the detected “customer ID” is overwritten on “1122PP34” that is the customer identification information after change indicated by the received changed customer management information To do. As a result, the customer dedicated area associated with the customer identification information “7789YZ90” before the change becomes the customer dedicated area associated with the customer identification information “1122PP34” after the change.

  Here, if the customer identification information is changed a plurality of times thereafter, the customer is the old customer identification information, specifically the customer identification information registered first, from the customer terminal 30. It is assumed that customer transmission information including “7789YZ90” and data to be registered in the form is transmitted to the customer use server device 20.

  FIG. 10 is a diagram illustrating a history information management table after the customer identification information is changed a plurality of times.

  Further, as a result of this change, the customer identification information “7789YZ90” associated with the “customer dedicated area” whose folder name is “F0004” in the customer dedicated area management information shown in FIG. 8 is changed to the history information shown in FIG. In the management table, this is the latest customer identification information among the customer identification information associated with “10015” which is the same “contract ID” as the “contract ID” associated with this customer identification information “7789YZ90”. It has been updated to “156SP34D”.

  FIG. 11 is a diagram showing the updated customer dedicated area management information.

  When the information reception unit 202 of the customer use server device 20 receives the customer transmission information, the customer use server device 20 (for example, the information reception unit 202) acquires the customer identification information “7789YZ90” from the received customer transmission information.

  The customer identification information transmission unit 207 determines whether there is a customer dedicated area associated with the customer identification information that matches the customer identification information “7789YZ90” acquired by the customer use server device 20. Specifically, in the record of the customer dedicated area management information shown in FIG. 11, is there a record in which the value of “customer ID” matches the customer identification information “7789YZ90” acquired by the customer use server device 20? Judge whether or not. Here, as described above, “7789YZ90”, which is the “customer ID” associated with the “customer dedicated area” whose folder name is “F0004”, in the customer dedicated area management information shown in FIG. In the customer dedicated area management information, the customer identification information transmission unit 207 determines that there is no record that matches the customer identification information “7789YZ90”.

  The area creation unit 204 determines whether a creation instruction associated with the customer identification information “7789YZ90” acquired in step S202 is stored in a storage unit (not shown). Here, as described above, the customer-specific area corresponding to the creation instruction associated with the customer identification information “7789YZ90” has been created, and this creation instruction has been deleted. It is determined that the creation instruction associated with the identification information “7789YZ90” is not stored.

  Therefore, the customer identification information transmission unit 207 transmits the customer identification information “7789YZ90” to the customer management server device 10.

  When the customer identification information receiving unit 108 of the customer management server apparatus 10 receives the customer identification information “7789YZ90”, the determination unit 109 indicates that the value of “customer ID” in the history information management table shown in FIG. A record that matches the information “7789YZ90” is detected, and “contract ID” “10015” of the detected record is acquired.

  Then, the determination unit 109 searches the history information management table illustrated in FIG. 10 for a record in which “10015” as the acquired “contract ID” matches the value of the “contract ID”, and among the detected records. The record with the latest accumulation date and time indicated by the “date and time” value is detected, and the “customer ID” value of the detected record is acquired as the latest customer identification information. Here, it is assumed that the determination unit 109 acquires “156SP34D” as the latest customer identification information.

  The determination result transmission unit 110 transmits the latest customer identification information “156SP34D” acquired by the determination unit 109 to the customer use server device 20 as determination result information. When the determination unit 109 cannot detect a record that matches the customer identification information “7789YZ90”, the determination result transmission unit 110 uses, for example, information indicating that there is no matching customer identification information, It transmits to the server device 20.

  The determination result receiving unit 208 of the customer use server device 20 receives the latest customer identification information “156SP34D” from the customer management server device 10 as the determination result information, and acquires the latest customer identification information “156SP34D”.

  The execution unit 209 performs processing according to the customer transmission information received by the information reception unit 202 because the determination result reception unit 208 has received the determination result information. Here, as described above, the execution unit 209 obtains a template or the like of a pre-designated form, and inputs the data to be entered in the form included in the customer transmission information into the template or the like. Create data. Then, the storage unit 210 shows the created form data in the customer dedicated area corresponding to the latest customer identification information “156SP34D” acquired by the determination result receiving unit 208, that is, in the information storage unit 201, as shown in FIG. Stored in the folder “F0004” corresponding to the customer identification information “156SP34D” indicated by the customer dedicated area management information. This folder “F0004” is a customer-dedicated area corresponding to the customer identification information “7789YZ90” before update, as can be seen from the customer-dedicated area management information before update shown in FIG.

  Further, the transmission unit 211 reads out the form data accumulated by the accumulation unit 210 as described above, reads the customer dedicated area corresponding to the latest customer identification information “156SP34D” acquired by the determination result reception unit 208, and inputs the input result data. To the customer terminal 30. The customer terminal 30 receives the form data and displays it on a monitor (not shown) or the like, so that the form in which the data is input can be confirmed.

  As described above, even when the customer accesses the customer use server device 20 with the customer identification information before the update, the execution unit 209 can execute the process.

  Further, even if the customer accesses the customer use server device 20 with the customer identification information before the update, information is accumulated in the customer dedicated area associated with the latest updated customer identification information, It can be read and transmitted.

  The latest customer identification information acquired by the determination result receiving unit 208 is associated with the old customer identification information included in the customer transmission information and accumulated in a storage unit (not shown) of the customer use server device 20 to receive information. The execution unit 209 determines whether or not the customer identification information included in the customer transmission information received by the unit 202 matches the old customer identification information stored in the storage unit. The unit 209 may execute processing according to the customer transmission information. In this case, the execution unit 209 acquires the latest customer identification information associated with the matching old customer identification information from the storage unit, and the customer dedicated area corresponding to the acquired latest customer identification information. The information corresponding to the customer transmission information may be stored and transmitted. In this case, the information that associates the latest customer identification information and old customer identification information accumulated in a storage unit (not shown) is deleted according to a predesignated time, a predesignated trigger, or the like. You may do it.

  When the determination result receiving unit 208 receives information indicating that there is no matching customer identification information, the execution unit 209 does not execute the process according to the customer transmission information, for example, the received customer transmission Discard information.

  As described above, according to the present embodiment, the customer management server device stores customer contract information, and the customer use server device stores information corresponding to the customer transmission information transmitted from the customer in the customer dedicated area. Accordingly, the server device that processes the customer transmission information transmitted from the customer and the server device that stores the customer contract information can be different from each other, and the security of the information related to the customer contract is improved. Can do.

  For example, according to the present embodiment, the customer use server device 20 used by the customer, the provision of the customer use server device 20, or the provider that provides the service using the customer use server device 20, etc. Since the customer management server device 10 used for managing the contract with the customer can be managed separately by different hardware, for example, the processing performed in each server device is performed on the other server device. Can be minimized. For example, when the provider changes the customer management server device 10, the customer data stored in the customer use server device 20 is changed, damaged, or lost due to this change. Can be prevented. Thereby, for example, maintenance of the entire system can be facilitated.

  In each of the above embodiments, it goes without saying that two or more communication means (contract information receiving unit, creation instruction transmitting unit, etc.) existing in one device may be physically realized by one medium. Yes.

  In each of the above embodiments, each component may be configured by dedicated hardware, or a component that can be realized by software may be realized by executing a program. For example, each component can be realized by a program execution unit such as an MPU reading and executing a software program recorded on a recording medium such as a hard disk or a semiconductor memory. At the time of execution, the program execution unit may execute the program while accessing a storage unit (for example, a recording medium such as a hard disk or a memory).

  In addition, the software which implement | achieves the customer utilization server apparatus of the information processing system in each said embodiment is the following programs. That is, this program uses a computer that can access an information storage unit that stores information corresponding to customer transmission information that is information transmitted from a customer and has customer identification information of the customer. And a customer-use server device of an information processing system provided with a customer-use server device, and customer-specific information corresponding to the contract information that is information related to the contract is received from the customer management server device. A creation instruction receiving unit that receives a creation instruction for a customer dedicated area that is an area that is stored and associated with customer identification information that is customer identification information, and a creation instruction received by the creation instruction receiving unit In response, the information storage unit includes a region creation unit that creates a customer-specific region associated with the customer identification information corresponding to the creation instruction, and customer transmission information. Functioning as an execution unit that executes processing corresponding to the customer transmission information received by the information reception unit and the information reception unit, and the execution unit has received information corresponding to the customer transmission information received by the information reception unit Customer who has received information corresponding to the customer transmission information received by the information receiving unit and storage means for storing in the customer dedicated area of the information storage unit associated with the same customer identification information as the customer identification information included in the customer transmission information It is a program provided with the transmission means which acquires and transmits from the customer exclusive area | region of the information storage part matched with the same customer identification information as the customer identification information which transmission information has.

  In the program, the functions realized by the program do not include functions that can be realized only by hardware. For example, a function that can be realized only by hardware such as a modem or an interface card in an acquisition unit that acquires information or an output unit that outputs information is not included in the function realized by the program.

  Further, the computer that executes this program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

  FIG. 12 is a schematic diagram illustrating an example of an external appearance of a computer that executes the program and realizes the customer management server device and the customer use server device of the information processing system according to the embodiment. The above-described embodiment can be realized by computer hardware and a computer program executed on the computer hardware.

  In FIG. 12, a computer system 900 includes a computer 901 including a CD-ROM (Compact Disk Read Only Memory) drive 905 and an FD (Floppy (registered trademark) Disk) drive 906, a keyboard 902, a mouse 903, a monitor 904, and the like. Is provided.

  FIG. 13 is a diagram showing an internal configuration of the computer system 900. In FIG. 13, in addition to the CD-ROM drive 905 and the FD drive 906, a computer 901 is connected to an MPU (Micro Processing Unit) 911, a ROM 912 for storing a program such as a bootup program, and the MPU 911. A RAM (Random Access Memory) 913 that temporarily stores program instructions and provides a temporary storage space, a hard disk 914 that stores application programs, system programs, and data, and an MPU 911 and a ROM 912 are interconnected. And a bus 915. The computer 901 may include a network card (not shown) that provides connection to the LAN.

  A program that causes the computer system 900 to execute functions such as the information processing system according to the above embodiment is stored in the CD-ROM 921 or the FD 922, inserted into the CD-ROM drive 905 or the FD drive 906, and stored in the hard disk 914. May be forwarded. Instead, the program may be transmitted to the computer 901 via a network (not shown) and stored in the hard disk 914. The program is loaded into the RAM 913 when executed. The program may be loaded directly from the CD-ROM 921, the FD 922, or the network.

  The program does not necessarily include an operating system (OS) or a third-party program that causes the computer 901 to execute the functions of the information processing system according to the above embodiment. The program may include only a part of an instruction that calls an appropriate function (module) in a controlled manner and obtains a desired result. How the computer system 900 operates is well known and will not be described in detail.

  The present invention is not limited to the above-described embodiments, and various modifications are possible, and it goes without saying that these are also included in the scope of the present invention.

  As described above, the information processing system according to the present invention is suitable as a system for performing accounting processing, financial processing, and the like, and in particular, performs accounting processing, financial processing, etc. using a server device on a network. It is useful as a system.

DESCRIPTION OF SYMBOLS 1 Information processing system 10 Customer management server apparatus 20 Customer use server apparatus 30 Customer terminal 100 Contract information storage part 101 Contract information reception part 102 Creation instruction transmission part 103 Customer history storage part 104 Customer identification information acquisition part 105 Acquisition of customer identification information after change Unit 106 Customer history change unit 107 Change customer management information transmission unit 108 Customer identification information reception unit 109 Judgment unit 110 Judgment result transmission unit 201 Information storage unit 202 Information reception unit 203 Creation instruction reception unit 204 Region creation unit 205 Changed customer management information reception Unit 206 Update unit 207 Customer identification information transmission unit 208 Judgment result reception unit 209 Execution unit 210 Storage unit 211 Transmission unit

Claims (6)

An information processing system comprising a customer management server device and a customer use server device,
The customer management server device
A contract information storage unit that stores contract information that is information related to the contract;
A contract information receiving unit that receives contract information transmitted from a customer and stores the contract information in the contract information storage unit;
An area for storing customer-specific information corresponding to the contract information received by the contract information receiving unit, which is an area associated with customer identification information that is identification information of the customer, is created. A creation instruction transmitting unit for transmitting a creation instruction to the customer use server device;
The customer use server device is:
An information storage unit that stores information corresponding to customer transmission information that is information transmitted from a customer and having customer identification information of the customer;
A creation instruction receiving unit for receiving a creation instruction from the customer management server device ;
In response to the creation instruction received by the creation instruction receiving unit, an area creation unit that creates a customer-specific area associated with customer identification information corresponding to the creation instruction in the information storage unit;
An information receiver for receiving customer transmission information;
An execution unit for executing processing corresponding to the customer transmission information received by the information receiving unit,
The execution unit is
Storage means for storing information corresponding to the customer transmission information received by the information receiving unit in a customer dedicated area of the information storage unit associated with the same customer identification information as the customer identification information included in the received customer transmission information When,
Information corresponding to the customer transmission information received by the information receiving unit is acquired and transmitted from the customer dedicated area of the information storage unit associated with the same customer identification information as the customer identification information included in the received customer transmission information. And an information processing system. When the customer identification information included in the customer transmission information received by the information reception unit does not match the customer identification information included in the customer transmission information received by the information reception unit in the past, The information processing system according to claim 1, wherein a customer exclusive area associated with the customer identification information is created. The customer use server device is:
Customer identification information for transmitting the customer identification information to the customer management server device when there is no customer-dedicated area associated with the same customer identification information as the customer identification information included in the customer transmission information received by the information receiving unit A transmission unit;
The customer management server device
A customer history storage unit for storing history information of customer identification information corresponding to contract information, the history information including one or more pieces of customer identification information;
When the contract information receiving unit receives contract information, it acquires customer identification information of a customer corresponding to the contract information, and is history information having the acquired customer identification information, and corresponds to the contract information A customer identification information acquisition unit that accumulates history information in the customer history storage unit;
A changed customer identification information acquisition unit for acquiring changed customer identification information for changing customer identification information stored in the customer history storage unit;
History information having customer identification information after change acquired by the customer identification information acquisition unit after change and corresponding to the same contract information as customer identification information before change is stored in the customer history storage unit. Customer history change department,
A customer identification information receiving unit for receiving customer identification information transmitted by the customer identification information transmitting unit;
A determination unit that determines whether the customer history storage unit has the same customer identification information as the customer identification information received by the customer identification information reception unit;
A determination result transmission unit that transmits determination result information that is information indicating the determination result to the customer use server device when the determination unit determines that there is the same customer identification information;
The customer use server device is:
A judgment result receiving unit for receiving judgment result information from the customer management server device;
When the determination result receiving unit receives the determination result information, the execution unit executes processing according to the customer transmission information received by the information receiving unit, and the determination result receiving unit receives the determination result information. The information processing system according to claim 1 or 2, wherein the processing is not executed when not. The determination result transmission unit stores the latest customer identification information associated with the same contract information as the contract information associated with the customer identification information received by the customer identification information reception unit as the determination result information. Obtained from the department and sent,
The customer management server device
Changed customer management information having changed customer identification information acquired by the changed customer identification information acquisition unit and customer identification information before change which is customer identification information changed by the customer identification information. A change customer management information transmission unit to be transmitted to the use server device;
The customer use server device is:
A changed customer management information receiving unit for receiving the changed customer management information from the customer management server device;
Of the customer identification information associated with the customer-dedicated area, the customer identification information that matches the customer identification information before the change included in the changed customer management information received by the changed customer management information receiving unit An update unit for updating to the latest customer identification information included in the information;
The storage means stores information corresponding to the customer transmission information received by the information receiving unit in a customer dedicated area of the information storage unit associated with the latest customer identification information received by the determination result receiving unit. ,
The transmission means acquires information corresponding to the customer transmission information received by the information receiving unit from the customer dedicated area of the information storage unit associated with the latest customer identification information received by the determination result receiving unit. The information processing system according to claim 3, wherein the information processing system transmits the information. Information corresponding to customer transmission information, which is information transmitted from a customer of the information processing system including the customer management server device and the customer use server device and is information having customer identification information of the customer, is stored. An information processing method performed using the customer use server device including an information storage unit, a creation instruction reception unit, an area creation unit, an information reception unit, and an execution unit including a storage unit and a transmission unit. And
The creation instruction receiving unit is an area in which customer-specific information corresponding to contract information that is information related to a contract is accumulated from the customer management server device, and is associated with customer identification information that is identification information of the customer A creation instruction receiving step for receiving a creation instruction for a customer-dedicated area that is a designated area;
In accordance with the creation instruction received in the creation instruction receiving step, the area creation unit creates in the information storage unit a customer dedicated area associated with customer identification information corresponding to the creation instruction; ,
An information receiving step in which the information receiving unit receives customer transmission information;
The execution unit includes an execution step of executing processing corresponding to the customer transmission information received in the information reception step,
The execution step includes:
A customer dedicated area of the information storage unit in which the storage means associates the information corresponding to the customer transmission information received in the information receiving step with the same customer identification information as the customer identification information included in the received customer transmission information An accumulation step to accumulate in
Customer-specific area of the information storage unit in which the transmission means associates information corresponding to the customer transmission information received in the information reception step with the same customer identification information as the customer identification information included in the received customer transmission information The information processing method provided with the transmission step which acquires from and transmits. A computer that can access an information storage unit that stores information corresponding to customer transmission information that is information transmitted from a customer and has customer identification information of the customer, a customer management server device, and a customer use server A program for causing an information processing system provided with a device to function as a customer use server device,
The customer management server device is an area for storing customer-specific information corresponding to contract information that is information related to a contract, and is an area associated with customer identification information that is identification information of the customer. A creation instruction receiving unit for receiving an area creation instruction;
In response to the creation instruction received by the creation instruction receiving unit, an area creation unit that creates a customer-specific area associated with customer identification information corresponding to the creation instruction in the information storage unit;
An information receiver for receiving customer transmission information;
The information receiving unit functions as an execution unit that executes processing corresponding to the customer transmission information received,
The execution unit is
Storage means for storing information corresponding to the customer transmission information received by the information receiving unit in a customer dedicated area of the information storage unit associated with the same customer identification information as the customer identification information included in the received customer transmission information When,
Information corresponding to the customer transmission information received by the information receiving unit is acquired and transmitted from the customer dedicated area of the information storage unit associated with the same customer identification information as the customer identification information included in the received customer transmission information. And a transmission means.

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