JP6237537B2 - Questionnaire support system and questionnaire support program - Google Patents

Description

  The present invention relates to a questionnaire support system and a questionnaire support program that support the implementation of a questionnaire.

  Conventionally, a questionnaire support system that motivates a user to voluntarily submit an answer to a questionnaire by attaching a coupon to a printed matter of the questionnaire is known (see Patent Document 1).

JP 2003-76832 A

  However, since the conventional questionnaire support system only waits for voluntary submission by the user, there is a problem that it is not easy to collect answers to the questionnaire from users who are not interested in coupons, for example.

  Then, an object of this invention is to provide the questionnaire assistance system and questionnaire assistance program which can improve the collection rate of the reply with respect to a questionnaire.

  The questionnaire support system of the present invention includes a user registration unit that registers a user and a transmission destination of electronic data for the user in association with each other, and the user registered by the user registration unit is out of a specific range. An output detecting means for detecting that an answer has been received, an answer receiving means for receiving an answer to a questionnaire from a user registered by the user registration means, and a user who has not received the answer by the answer receiving means A reminder notice transmitting means for sending a reminder notice for prompting the answer via the Internet, and the reminder notice transmitting means is associated with the user detected by the outgoing detecting means to be out of the range. The reminder notice is transmitted to a destination registered by the user registration means.

  With this configuration, the questionnaire support system of the present invention urges users who are out of a specific range and who have not received responses to the questionnaire to receive responses via the Internet, thereby improving the response collection rate. .

  In the questionnaire support system according to the present invention, the reminder notification may include a questionnaire targeted for prompting the answer, and the answer accepting unit may accept the answer to the questionnaire included in the reminder notice via the Internet. .

  With this configuration, the questionnaire support system of the present invention accepts answers to questionnaires via the Internet, so it is possible for a user who is out of a specific range to submit an answer without returning to the specific range. Yes, the response collection rate can be improved.

  Further, in the questionnaire support system according to the present invention, the reminder notification transmission means associates with the user detected by the outgoing detection means that the user has gone out of the range when a specific time has passed. The reminder notice may be transmitted to a destination registered by the user registration means.

  With this configuration, the questionnaire support system of the present invention can prevent prompting the user to answer the questionnaire only to temporarily go out of the specific range before the specific time elapses. Convenience can be improved.

  Further, the questionnaire support system of the present invention includes an input detecting means for detecting that a user registered by the user registration means is within the range, and a questionnaire preparing means for preparing a questionnaire for the user. The questionnaire preparation means may print the questionnaire by a printing device when the entry detection means detects that the user has entered the range.

  With this configuration, the questionnaire support system of the present invention prints a questionnaire when the user falls within a specific range, so that unnecessary generation of printed questionnaires can be suppressed.

  In the questionnaire support system of the present invention, the user registration unit registers print settings in association with a user, and the questionnaire preparation unit detects that the user has entered the range by the input detection unit. The questionnaire may be printed with the print setting registered by the user registration unit in association with the user.

  With this configuration, the questionnaire support system of the present invention generates a printed matter of the questionnaire with the print settings associated with the user, and therefore can provide a printed matter suitable for the user.

  In the questionnaire support system of the present invention, the user registration means registers at least one of printed matter and electronic data in association with a user as a questionnaire distribution method, and the questionnaire preparation means falls within the range. If the distribution method registered by the user registration means in association with the user detected by the input detection means is electronic data, the questionnaire may be distributed as electronic data.

  With this configuration, the questionnaire support system according to the present invention does not distribute a printed questionnaire when the user does not need a printed questionnaire. Therefore, compared with a configuration in which a printed questionnaire is distributed to all users, Wasteful consumption of the medium can be suppressed.

  The questionnaire support program according to the present invention includes a user registration unit that registers a user and a transmission destination of electronic data for the user in association with each other, and the user registered by the user registration unit is out of a specific range. Out detection means for detecting that the answer has been issued, answer acceptance means for accepting an answer to a questionnaire from a user registered by the user registration means, and a user who has not accepted the answer by the answer acceptance means The computer functions as a reminder notification sending means for sending a reminder response via the Internet, and the reminder notice sending means associates with the user detected by the outgoing detection means to be out of the range. And sending the reminder notice to a destination registered by the user registration means. That.

  With this configuration, the questionnaire support program according to the present invention prompts the user who is out of a specific range and does not receive an answer to the questionnaire via the Internet, so that the response collection rate can be improved. .

  The questionnaire support system and the questionnaire support program of the present invention can improve the collection rate of answers to questionnaires.

1 is a block diagram of a questionnaire support system according to an embodiment of the present invention. It is a block diagram of the server shown in FIG. It is a figure which shows an example of the prospective participant list shown in FIG. FIG. 2 is a block diagram of the MFP shown in FIG. 1. It is a block diagram of the portable apparatus shown in FIG. 3 is a flowchart of the operation of the server shown in FIG. 2 when accepting a reservation for a venue. It is a flowchart of operation | movement of the server shown in FIG. 2 in the case of making distribution material data and questionnaire data memorize | store in a memory | storage part. It is a figure which shows an example of the participation application screen displayed on the display part of the portable apparatus shown in FIG. It is a flowchart of operation | movement of the server shown in FIG. 2 in the case of distributing a distribution material and a questionnaire to a prospective participant. It is a flowchart of operation | movement of the server shown in FIG. 2 in the case of collect | recovering a questionnaire. It is a flowchart of operation | movement of the server shown in FIG. 2 in the case of prompting the reply with respect to a questionnaire.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  First, the configuration of the questionnaire support system according to the present embodiment will be described.

  FIG. 1 is a block diagram of a questionnaire support system 10 according to the present embodiment.

  As shown in FIG. 1, the questionnaire support system 10 includes a server 20 and an MFP (Multifunction Peripheral) 30 as an image forming apparatus. The MFP 30 is installed in the event venue or in the vicinity of the venue.

  Each user of the questionnaire support system 10, i.e., an event participant, carries a portable device 40.

  The server 20, the MFP 30, and the portable device 40 carried by each event participant are connected to each other via the Internet 11 so that they can communicate with each other.

  FIG. 2 is a block diagram of the server 20.

  As shown in FIG. 2, the server 20 is a display device such as an operation unit 21 that is an input device such as a mouse or a keyboard to which various operations are input, and an LCD (Liquid Crystal Display) that displays various information. A display unit 22, a network communication unit 23 that is a network communication device that communicates with an external device via the Internet 11 (see FIG. 1), an HDD (Hard Disk Drive) that stores programs and various data, and the like A storage unit 24 that is a non-volatile storage device, and a control unit 25 that controls the entire server 20. The server 20 is configured by a computer such as a PC (Personal Computer).

  The storage unit 24 stores a questionnaire support program 24a for supporting the implementation of a questionnaire. The questionnaire support program 24a may be installed in the server 20 at the manufacturing stage of the server 20, or may be additionally installed in the server 20 from a storage medium such as a CD (Compact Disk) or a DVD (Digital Versatile Disk). In addition, it may be additionally installed on the server 20 from the Internet 11.

  The storage unit 24 stores venue reservation information 24b indicating the reservation status of the event venue. Here, the reservation status of the venue includes, for example, the date and time when the reservation of the venue is entered and the title of the event held on that date and time.

  The storage unit 24 includes distribution material data (hereinafter referred to as “distribution material data”) 24c to be distributed to event participants and questionnaire data (hereinafter referred to as “questionnaire”) to be distributed to event participants. "Data".) 24d is stored. The storage unit 24 stores distribution material data 24c and questionnaire data 24d for each event.

  The storage unit 24 stores specific range information 24e indicating a specific range (hereinafter referred to as “specific range”). The storage unit 24 stores the specific range information 24e for each event.

  The storage unit 24 stores a prospective participant list 24f indicating a list of prospective participants of the event. The storage unit 24 stores the prospective participant list 24f for each event.

  FIG. 3 is a diagram illustrating an example of the prospective participant list 24f.

  The prospective participant list 24f shown in FIG. 3 indicates whether or not to receive the “participant name” field indicating the name of the prospective participant, distribution materials, and a questionnaire (hereinafter referred to as “questionnaire”) on paper (printed material). "Paper" field indicating the questionnaire, etc., "Print setting" field indicating the print settings for the questionnaire when receiving questionnaires, etc., and "E-mail" indicating whether the questionnaires are received as electronic data, that is, e-mail ”Field, the destination of e-mails for prospective participants when receiving questionnaires etc. by e-mail, that is,“ E-mail address ”field indicating e-mail address, and“ Questionnary collection status ”indicating the status of collection of responses to questionnaires "Column. The “print setting” field includes a “double-sided” field that indicates whether or not double-sided printing is performed, a “consolidation (2 in 1)” field that indicates whether or not two pages of images are consolidated on one page, and color “Color” column indicating whether or not printing is performed, and “Character” column indicating the size of characters at the time of printing. The “Character” column is either “Large” indicating the size of a character larger than the standard, “Standard” indicating the size of the standard character, or “Small” indicating the size of a character smaller than the standard. Indicates the value.

  The control unit 25 shown in FIG. 2 includes, for example, a CPU (Central Processing Unit), a ROM (Read Only Memory) storing programs and various data, and a RAM (Random Access Memory) used as a work area of the CPU. And. The CPU executes a program stored in the ROM or the storage unit 24.

  The control unit 25 executes a questionnaire support program 24a stored in the storage unit 24, thereby registering a person who plans to participate in the event, that is, a user of the questionnaire support system 10 (see FIG. 1). Means 25a, input detection means 25b for detecting that the user has entered the specific range, output detection means 25c for detecting that the user has gone out of the specific range, and preparation of a questionnaire for preparing a questionnaire for the user It functions as a means 25d, an answer accepting means 25e for accepting an answer to the questionnaire from the user, and a reminder notice transmitting means 25f for sending a reminder notice as an e-mail for prompting the answer.

  FIG. 4 is a block diagram of the MFP 30.

  As shown in FIG. 4, the MFP 30 includes an operation unit 31 that is an input device such as buttons for inputting various operations, a display unit 32 that is a display device such as an LCD that displays various information, and an image from a document. Fax communication is performed via a communication line such as a public telephone line such as a scanner 33 which is a reading device, a printer 34 which is a printing device which performs printing on a recording medium such as paper, and an external facsimile apparatus (not shown). A fax communication unit 35 that is a fax device, a network communication unit 36 that is a network communication device that communicates with an external device via the Internet 11 (see FIG. 1), and an EEPROM (Electrically Erasable) that stores various data. Programmable Read On y Memory), a storage unit 37 is a nonvolatile storage device such as a HDD, and a control unit 38 which controls the entire MFP 30.

  The control unit 38 includes, for example, a CPU, a ROM that stores programs and various data, and a RAM that is used as a work area of the CPU. The CPU executes a program stored in the ROM or the storage unit 37.

  FIG. 5 is a block diagram of the mobile device 40.

  As shown in FIG. 5, the portable device 40 includes an operation unit 41 that is an input device such as buttons for inputting various operations, a display unit 42 that is a display device such as an LCD that displays various information, Network communication, which is a network communication device that communicates with an external device via the Internet 11 (see FIG. 1), and a position information acquisition unit 43 such as a GPS (Global Positioning System) receiver that acquires the position information of the device 40. A storage unit 45 that is a non-volatile storage device such as an HDD that stores programs and various data, and a control unit 46 that controls the entire portable device 40. The portable device 40 is configured by an electronic device such as a smartphone or a tablet, for example.

  The control unit 46 includes, for example, a CPU, a ROM that stores programs and various data, and a RAM that is used as a work area of the CPU. The CPU executes a program stored in the ROM or the storage unit 45.

  Next, the operation of the questionnaire support system 10 will be described.

  First, the operation of the questionnaire support system 10 when an event operator reserves a venue will be described.

  When the operator instructs the start of the venue reservation process via the operation unit 21 of the server 20, the control unit 25 of the server 20 executes the operation shown in FIG.

  FIG. 6 is a flowchart of the operation of the server 20 when accepting a reservation for a venue.

  As shown in FIG. 6, the control unit 25 displays the reservation status of the venue based on the venue reservation information 24b on the storage unit 24 on the display unit 22 (S101). Therefore, the operator can confirm the reservation status of the venue displayed on the display unit 22 and recognize the vacant time of the venue.

  Next, the control unit 25 reserves the venue at any time in the vacant time until it determines that the reservation for the venue is instructed via the operation unit 21 at any time in the vacant time at the venue. It is determined whether or not an instruction has been given (S102).

  If the control unit 25 determines in S102 that the reservation of the venue has been instructed at any time in the vacant time of the venue, the control unit 25 updates the venue reservation information 24b on the storage unit 24 based on the instructed reservation (S103). Then, the operation shown in FIG.

  Next, the operation of the questionnaire support system 10 when the operator stores the distribution material data 24c and the questionnaire data 24d in the storage unit 24 will be described.

  When the operator instructs storage of the distribution material data 24c and the questionnaire data 24d via the operation unit 21 of the server 20, the control unit 25 of the server 20 executes the operation shown in FIG.

  FIG. 7 is a flowchart of the operation of the server 20 when the distribution material data 24 c and the questionnaire data 24 d are stored in the storage unit 24.

  As shown in FIG. 7, the control unit 25 of the server 20 distributes distribution material data and questionnaire data input by an operator via a storage medium such as a USB (Universal Serial Bus) memory or a network or the questionnaire data to the storage unit 24. The document data 24c and the questionnaire data 24d are stored (S131).

  Next, the control unit 25 calculates the time required for printing a questionnaire or the like by the MFP 30 based on the contents of the distribution material data 24c and the questionnaire data 24d (S132). For example, the control unit 25 may calculate the time required for printing a questionnaire or the like by the MFP 30 based on the number of pages such as a questionnaire or the number of objects such as graphics included in the questionnaire or the like. Further, the control unit 25 may calculate the time required for printing such as a questionnaire by the MFP 30 based on the printing capability of the MFP 30.

  Next, the control unit 25 calculates the product of the distance that the participant is expected to move in the required time calculated in S132, that is, the required time calculated in S132 and the speed set in advance as the moving speed of the participant. Is calculated (S133).

  Next, the control unit 25 generates the specific range information 24e using the range surrounded by the position calculated from the distance calculated in S133 as the specific range (S134), and ends the operation illustrated in FIG.

  Next, the operation of the questionnaire support system 10 when a person who wants to participate in an event applies for participation in the event will be described.

  When a participant wishing to access a website (hereinafter referred to as “participation application site”) applying for participation in the event via the mobile device 40, the display section 42 of the mobile device 40 displays a participation application screen shown in FIG. 50 is displayed. The participation application site is provided by the user registration unit 25a of the control unit 25 of the server 20.

  FIG. 8 is a diagram illustrating an example of a participation application screen 50 displayed on the display unit 42 of the mobile device 40.

  The participation application screen 50 shown in FIG. 8 includes a text box 51 for inputting the name of a person who wants to participate in an event, a radio button 52 for selecting a receiving method such as a questionnaire, and a questionnaire when receiving a questionnaire or the like in paper. A print setting input area 53 for inputting print settings for the e-mail, etc., a text box 54 for inputting an e-mail address for receiving questionnaires and various notifications by e-mail, and an application for participation in the event An OK button 55 and a Cancel button 56 for canceling the application for participation in the event are included.

  The radio buttons 52 are “paper and e-mail” for receiving questionnaires and the like by both paper and e-mail, “paper only” for receiving questionnaires and the like only by paper, and “e-mail” for receiving questionnaires and the like only by e-mail. Only one of “only” can be selected.

  The print setting input area 53 is grayed out when the radio button 52 indicates “only e-mail”. The print setting input area 53 includes a check box 53a for setting whether or not double-sided printing is performed, a check box 53b for setting whether or not two pages of images are integrated into one page, and color. It includes a check box 53c for setting whether or not to print, and a radio button 53d for setting the size of characters at the time of printing. The radio button 53d is one of “large” indicating the size of a character larger than the standard, “standard” indicating the size of the standard character, and “small” indicating the size of the character smaller than the standard. Only can be selected.

  The OK button 55 is grayed out when nothing is input in either the text box 51 or the text box 54.

  When the OK button 55 is pressed via the operation unit 41 of the portable device 40, information indicating the content (hereinafter referred to as “application information”) input to the participation application screen 50 at that time is transmitted to the server 20. The

  Therefore, when the user registration unit 25a of the server 20 receives the application information via the network communication unit 23, the user registration unit 25a updates the prospective participant list 24f on the storage unit 24 based on the received application information. That is, the user registration means 25a registers the information of the applicant who wants to participate included in the application information received via the network communication unit 23 in the prospective participant list 24f as new prospective participant information.

  In the above description, an example in which a participant wishes to access the participation application site via the portable device 40 has been described. However, the participant applicant accesses the participation application site via a computer other than the portable device 40. May be.

  In addition, the applicant who wishes to participate may apply for participation in the event by notifying the operator of the application information by using a method such as e-mail or telephone instead of the participation application site. The operator instructs registration of information on a new prospective participant via the operation unit 21 of the server 20 based on the application information transmitted from the applicant. Therefore, the user registration unit 25a of the server 20 registers information on a new prospective participant in the prospective participant list 24f in response to an instruction via the operation unit 21.

  Next, the operation of the questionnaire support system 10 when distributing a questionnaire or the like to prospective participants will be described.

  The control unit 25 of the server 20 periodically performs the operation shown in FIG.

  FIG. 9 is a flowchart of the operation of the server 20 when distributing a questionnaire or the like to prospective participants.

  As shown in FIG. 9, the entry detecting means 25 b of the control unit 25 determines whether or not the location information of the prospective participant registered in the prospective participant list 24 f has been received via the network communication unit 23 ( S161). Here, the portable device 40 carried by the prospective participant is “identification information of the prospective participant carrying the portable device 40 itself by acquiring the location information of the portable device 40 itself and using the obtained location information. At the same time, an operation “send to the MFP 30 via the Internet 11” is periodically executed. Then, the MFP 30 transmits the combination of the position information received from the mobile device 40 and the identification information of the prospective participant to the server 20 via the Internet 11. Therefore, when the identification information received together with the location information via the network communication unit 23 is stored in the prospective participant list 24f, the incoming detection means 25b of the server 20 participates in the participation candidate list 24f. It can be determined that the position information of the prospective person has been received. This identification information may be the name of a prospective participant or identification information other than the prospective participant name.

  If the entrance detection means 25b determines in S161 that the position information of the prospective participant has been received in S161, the prospective participant (hereinafter referred to as “target participant”) falls within the specific range indicated in the specific range information 24e. It is determined based on the position information of the prospective participant (S162).

  When it is determined in S162 that the target participant is within the specific range, the control unit 25 determines whether or not the target participant wants to receive a questionnaire or the like on paper (S163). Here, when the value of the “paper” column associated with the target participation candidate in the planned participation list 24f indicates that the target participation candidate is to receive the questionnaire or the like in paper, Judge that he / she wishes to receive questionnaires etc. on paper.

  If the control unit 25 determines in S163 that the user wants to receive it in paper, whether or not the current time is after the end of the use time of the venue due to the event immediately before the event scheduled for participation by the target participant. Is determined based on the venue reservation information 24b (S164).

  When the control unit 25 determines in S164 that the use time of the venue due to the previous event has ended, it is shown in the “print setting” field associated with the target prospective participant in the prospective participant list 24f. With the print settings, the distribution material is printed on the MFP 30 based on the distribution material data 24c (S165). That is, the control unit 25 transmits the print data of the distribution material with the print setting indicated in the “print setting” field associated with the target participation candidate in the participation candidate list 24 f via the network communication unit 23. Send to the MFP 30. When the control unit 38 of the MFP 30 receives the print data via the network communication unit 36, the control unit 38 causes the printer 34 to execute printing based on the print data. If the control unit 25 of the server 20 prints the identification information of the prospective participant, for example, the name of the prospective participant included in the distribution material, the identification information of the prospective participant is printed on the printed material of the distribution material. Therefore, it is possible to facilitate distribution of the printed material suitable for the prospective participant to the appropriate prospective participant.

  After the process of S165, the questionnaire preparation unit 25d performs a questionnaire based on the questionnaire data 24d with the print setting indicated in the “print setting” field associated with the target participation candidate in the participation candidate list 24f. The MFP 30 is caused to print (S166). That is, the questionnaire preparation unit 25d sends the print data of the questionnaire with the print settings indicated in the “print setting” field associated with the target participation candidate in the participation candidate list 24f via the network communication unit 23. Send to the MFP 30. When the control unit 38 of the MFP 30 receives the print data via the network communication unit 36, the control unit 38 causes the printer 34 to execute printing based on the print data. Here, if the questionnaire preparation means 25d of the server 20 prints the identification information of the prospective participant, for example, if the name of the prospective participant is included in the questionnaire and printed, the identification information of the prospective participant is printed on the printed matter of the questionnaire. Therefore, it is possible to facilitate the distribution of the printed matter suitable for the prospective participants to the appropriate prospective participants.

  In addition, the participant to whom the printed matter of the questionnaire is distributed can write the answer to the questionnaire on the printed matter of the questionnaire, and then pass the printed matter on which the answer is written to the operator at the end of the event, for example.

  When the control unit 25 determines in S163 that it does not wish to receive the paper in S163, it is determined in S164 that it is not after the use time of the venue due to the immediately preceding event, or when the process in S166 is completed, It is determined whether or not the prospective participant wishes to receive a questionnaire or the like by e-mail (S167). Here, the control unit 25 plans to participate in the target participation when the value in the “email” field associated with the target participation candidate in the planned participation list 24f indicates that a questionnaire or the like is received by e-mail. It is determined that the person wishes to receive a questionnaire etc. by e-mail.

  If the control unit 25 determines in S167 that it wishes to receive it by e-mail, it will be sent to the e-mail address in the “E-mail address” column associated with the target participation candidate in the participation candidate list 24f. The distribution material based on the distribution material data 24c is transmitted by e-mail (S168). The prospective participant can check the distribution material at the event by displaying the distribution material received by e-mail on the display unit 42 of the portable device 40.

  After the process of S168, the questionnaire preparation unit 25d electronically conducts a questionnaire based on the questionnaire data 24d to the e-mail address in the “E-mail address” column associated with the target prospective participant in the prospective participant list 24f. It is transmitted by mail (S169). In addition, the prospective participant can confirm the questionnaire by displaying the questionnaire received by e-mail on the display unit 42 of the portable device 40.

  In addition, the participant to whom the questionnaire e-mail is distributed can notify the operator of the answer by returning the e-mail in which the answer to the questionnaire is written. Participants to whom questionnaire e-mails are distributed can also notify the operator of the answer by inputting the answer into a dedicated website. The URL (Uniform Resource Locator) of a dedicated website for inputting an answer may be described in an email of the questionnaire.

  The control unit 25 determines in S161 that the position information of the prospective participant has not been received in S161, or in S162 that the target participant is not in the specific range indicated in the specific range information 24e. If it is determined in step S167 that it is not desired to receive it by e-mail, or the processing in step S169 ends, the operation shown in FIG. 9 ends.

  In the operation shown in FIG. 9, the control unit 25 does not print the questionnaire again for the prospective participants who have once printed the questionnaire. Similarly, in the operation illustrated in FIG. 9, the control unit 25 does not perform transmission by e-mail such as a questionnaire again for a prospective participant who has performed transmission by e-mail such as a questionnaire once.

  Next, the operation of the questionnaire support system 10 when collecting questionnaires will be described.

  The control unit 25 of the server 20 periodically performs the operation shown in FIG.

  FIG. 10 is a flowchart of the operation of the server 20 when collecting questionnaires.

  As illustrated in FIG. 10, the answer receiving unit 25 e of the control unit 25 determines whether the printed material is scanned by the scanner 33 of the MFP 30 (S 201). Here, as a case where the printed matter is scanned by the scanner 33, for example, after the participant gives the printed matter of the questionnaire in which the answer to the questionnaire is written to the operator, the operator scans the printed matter of the questionnaire by the scanner 33. There is a case.

  When it is determined in S201 that the printed material has been scanned, the answer receiving unit 25e determines whether or not participant identification information is input in association with the scanned printed material (S202). Here, when the identification information of the participant is acquired by the character recognition technique from the image generated by the scan, the answer reception unit 25e determines that the identification information of the participant has been input in association with the scanned printed matter. . Further, even when the identification information of the participant is input from the operation unit 21 in association with the scanned printed material, the answer receiving unit 25e determines that the identification information of the participant has been input in association with the scanned printed material.

  When the answer receiving unit 25e determines in S202 that the identification information of the participant has been input in association with the scanned printed material, the response receiving unit 25e stores the combination of the scanned printed image and the input identification information in the storage unit 24. Thus, an answer to the questionnaire is accepted (S203).

  When the answer receiving unit 25e determines in S201 that the printed matter has not been scanned or in S202 that the identification information of the participant has not been input in association with the scanned printed matter, the answer to the questionnaire is transmitted via the Internet. It is determined whether or not it has been performed (S204). Here, the answer receiving means 25e determines that the answer has been sent via the Internet when the answer is sent by e-mail reply or input to a dedicated website as described above.

  When the answer accepting unit 25e determines in S204 that the answer to the questionnaire has been transmitted via the Internet, the answer accepting unit 25e stores the combination of the sent answer and the identification information of the participant transmitted along with the answer in the storage unit 24. The answer is accepted (S203).

  The answer receiving means 25e is information indicating that the information in the “questionnary collection status” column associated with the identification information of the participant who received the answer in S203 in the prospective participant list 24f is collected after the process of S203. (S205). That is, the answer acceptance unit 25e stores the questionnaire collection status for the participant who accepted the answer in S203 as collected.

  The answer receiving unit 25e determines in S204 that the answer to the questionnaire has not been transmitted via the Internet, or ends the operation shown in FIG.

  Next, the operation of the questionnaire support system 10 when prompting an answer to a questionnaire will be described.

  The control unit 25 of the server 20 periodically performs the operation shown in FIG.

  FIG. 11 is a flowchart of the operation of the server 20 when prompting for an answer to a questionnaire.

  As shown in FIG. 11, the reminder notification transmission unit 25f of the control unit 25 determines whether or not a specific time, that is, the end time of the target event has elapsed (S231).

  When it is determined in S231 that the end time of the target event has elapsed, the outgoing detection means 25c indicates that the participant (hereinafter referred to as “target participant”) has the specific range indicated in the specific range information 24e. It is determined whether or not the user is out based on the position information of the target participant (S232). The outgoing detection means 25c may determine that the target participant who cannot receive the position information via the network communication unit 23 is out of the specific range.

  In the process shown in FIG. 11, only those who are registered in the prospective participant list 24 f by the operator who have actually participated in the event, among the prospective participants registered in the prospective participant list 24 f, You may be treated as a participant. Moreover, the prospective participant who printed the questionnaire in S166 and the prospective participant who sent the questionnaire in S169 may be treated as participants. Moreover, all the prospective participants registered in the prospective participant list 24f may be treated as participants.

  When it is determined in S232 that the target participant is out of the specific range, the reminder notification transmission unit 25f adds the list of prospective participants to the identification information of the target participant determined in S232 that the target participant is out of the specific range. It is determined whether or not the information in the “questionnaire collection status” column associated in 24f is information indicating that collection has been completed (S233).

  If it is determined in S233 that the reminder notification transmission means 25f is not information indicating that the information has been collected, the “electronic” is associated with the target participant determined in S233 that is not information that indicates that the information has been collected. A reminder notice for prompting an answer to the questionnaire of the target event is transmitted to the e-mail address in the “mail address” column via the Internet (S234). Here, the reminder notification transmission unit 25f may include a questionnaire based on the questionnaire data 24d of the target event in the reminder notification.

  In addition, when the participant who received the reminder notice has received the printed matter of the questionnaire, the participant can return the printed matter in which the answer to the questionnaire is written to the event venue and give it to the operator. In addition, the participant who received the reminder notice can notify the operator of the answer by replying an e-mail in which the answer is written or by inputting the answer to a dedicated website. The URL of a dedicated website for inputting an answer may be described in the reminder notification.

  The reminder notification transmission means 25f determines in S231 that the end time of the target event has not elapsed, or determines in S232 that the target participant is not out of the specific range, or is information indicating that it has been collected. If it is determined in S233 that there is such an event, or if the process in S234 is terminated, the operation shown in FIG.

  As described above, the questionnaire support system 10 is out of a specific range (YES in S232), and an answer to the questionnaire is not accepted (NO in S233), and prompts the user for an answer via the Internet ( S234), the response collection rate can be improved.

  In addition, since the questionnaire support system 10 is out of a specific range (YES in S232), an answer to the questionnaire is not accepted (NO in S233) and prompts the user for an answer (S234). The answer can be collected while the memory is clear.

  Since the questionnaire support system 10 accepts answers to the questionnaire via the Internet (YES in S204 and S203), it is possible to submit an answer even if a participant who is out of a specific range does not return within the specific range It is possible to improve the response collection rate. In particular, for a participant who has not received a questionnaire in S169 and received only a printed matter of the questionnaire, the response collection rate of the questionnaire can be improved by including the questionnaire in the prompt notification.

  The questionnaire support system 10 may not include the questionnaire in the reminder notification. Even if a questionnaire is not included in the reminder notice, if the participant has received a printed matter of the questionnaire, the participant can return the printed matter in which the answer to the questionnaire is written to the event venue and give it to the operator. In addition, when the participant has received the questionnaire sent in S169, the participant is notified of the answer by replying an e-mail in which the answer is written or inputting the answer on a dedicated website. You can also

  The questionnaire support system 10 prompts for an answer to the questionnaire (S234) only when the specific time, that is, the end time of the event has elapsed (YES in S231). Therefore, it is possible to prevent a participant who has just gone out of a specific range from prompting for an answer. Therefore, the questionnaire support system 10 can improve convenience.

  Note that the questionnaire support system 10 does not have to determine whether the end time of the event has elapsed.

  When the questionnaire support system 10 detects that a planned attendee of an event is within a specific range (YES in S162), the questionnaire support system 10 prints a questionnaire or the like with a print setting registered in association with the planned attendee. (S165 and S166), when printing a questionnaire or the like when the prospective participant falls within a specific range, for example, providing a printed matter suitable for the prospective participant in terms of the size and color of the print. it can.

  The questionnaire support system 10 prints a questionnaire or the like (S165 and S166) when it detects that an event participant is within a specific range (YES in S162). It is possible to suppress printing of questionnaires and the like for the prospective participants when not participating in. That is, the questionnaire support system 10 can suppress unnecessary generation of printed matter such as a questionnaire. Therefore, the questionnaire support system 10 can suppress wasteful consumption of paper as compared with a configuration in which questionnaires and the like for all prospective participants who wish to participate in paper questionnaires are printed and prepared in advance.

  Further, since the questionnaire support system 10 does not distribute a paper questionnaire or the like when the prospective participant does not need a paper questionnaire or the like (NO in S163), the questionnaire support system 10 distributes a paper questionnaire or the like to all the prospective participants. Compared with, wasteful consumption of paper can be suppressed.

  The questionnaire support system 10 prints a questionnaire or the like (S165 and S166) when it detects that an event participant is within a specific range (YES in S162). Print out questionnaires in almost the same order. Therefore, the event operator can easily find out the printed material for the prospective participant from the large number of printed materials generated by the MFP 30 when distributing printed materials such as a questionnaire to the prospective participants who arrived at the venue. it can.

  The questionnaire support system 10 causes the MFP 30 to print a questionnaire or the like after the use time of the venue due to the event immediately before the event (hereinafter referred to as “target event”) that the prospective participant is scheduled to participate (YES in S164). Since (S165 and S166), the printed material for the target event can be prevented from being printed before the use time of the venue by the event immediately before the target event. Therefore, the questionnaire support system 10 can suppress the possibility that the printed material is mistakenly distributed to an inappropriate planned participant, and as a result, the printed material can be distributed to an appropriate planned participant.

  Note that the questionnaire support system 10 may designate print settings other than the print settings exemplified in the present embodiment as print settings applicable to a questionnaire or the like.

  In the present embodiment, the questionnaire support system 10 transmits a questionnaire or the like by electronic mail, but the questionnaire or the like may be transmitted by electronic data other than the electronic mail.

  Although the event has been described above, the questionnaire support system 10 can be applied to events other than events, such as conferences and seminars, as long as the event distributes documents to participants.

  In the questionnaire support system 10, the server 20 acquires the position information from the portable device 40 via the MFP 30, but the server 20 may directly acquire the position information from the portable device 40.

  The questionnaire support system 10 detects the position information of the prospective participant by GPS, but may detect the position information of the prospective participant by any method other than GPS.

  In the questionnaire support system 10, the MFP 30 may execute at least a part of the functions of the server 20. For example, the questionnaire support system 10 does not have to include the server 20 itself by the MFP 30 executing all the functions of the server 20.

  The questionnaire support system 10 includes an MFP as an image forming apparatus in the present embodiment, but may include an image forming apparatus other than the MFP, such as a dedicated printer.

10 Questionnaire support system 11 Internet 20 Server (computer)
24a Questionnaire support program 25a User registration means 25b Incoming detection means 25c Outgoing detection means 25d Questionnaire preparation means 25e Answer acceptance means 25f Reminder notification transmission means 34 Printer (printing device)

Claims (7)

A user registration means for registering the user and the electronic data transmission destination for the user in association with each other;
Out detection means for detecting that the user registered by the user registration means has gone out of a specific range;
An answer receiving means for receiving an answer to the questionnaire from the user registered by the user registration means;
A reminder notice transmitting means for sending a reminder notice for prompting the answer to a user whose answer is not accepted by the answer accepting means via the Internet;
The reminder notice transmitting means transmits the reminder notice to a destination registered by the user registering means in association with the user detected by the outgoing detecting means to be out of the range. A characteristic questionnaire support system. The reminder notification includes a questionnaire for prompting the answer,
The questionnaire support system according to claim 1, wherein the answer receiving unit receives the answer to the questionnaire included in the reminder notification via the Internet.   The reminder notification transmission means is registered by the user registration means in association with the user detected by the outgoing detection means to have gone out of the range when a specific time has passed. The questionnaire support system according to claim 1, wherein the reminder notification is transmitted to a transmission destination. An entry detection means for detecting that the user registered by the user registration means is within the range;
A questionnaire preparation means for preparing a questionnaire for users,
4. The survey preparation unit according to any one of claims 1 to 3, wherein the questionnaire preparation unit prints the questionnaire by a printing device when the user detection unit detects that the user has entered the range. The questionnaire support system described in Crab. The user registration unit registers print settings in association with a user,
The questionnaire preparation means prints the questionnaire with the print settings registered by the user registration means in association with the user detected by the input detection means to be within the range. The questionnaire support system according to claim 4. The user registration means registers at least one of printed matter and electronic data in association with the user as a questionnaire distribution method,
The questionnaire preparation unit is configured to perform a questionnaire when the distribution method registered by the user registration unit in association with the user detected by the input detection unit is electronic data. 6. The questionnaire support system according to claim 4 or 5, wherein the questionnaire support system is distributed as electronic data. User registration means for registering the user and the electronic data transmission destination for the user in association with each other,
Out detection means for detecting that the user registered by the user registration means has gone out of a specific range;
An answer receiving means for receiving an answer to the questionnaire from the user registered by the user registration means; and
Causing the computer to function as a reminder notification sending means for sending a reminder notice for prompting the answer to a user whose answer is not accepted by the answer accepting means via the Internet;
The reminder notice transmitting means transmits the reminder notice to a destination registered by the user registering means in association with the user detected by the outgoing detecting means to be out of the range. A characteristic questionnaire support program.

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