JP6522987B2 - Financial product sales support system - Google Patents

Description

  The present invention relates to a financial product sales support system.

In a financial institution such as a securities company, it is necessary to properly perform in-house application procedures that comply with laws and regulations at the time of sale of financial products, and to keep a trail of the procedures.
However, since there are many documents required for sales procedures, much time has been spent on document preparation and confirmation.

  As a prior art document, for example, in Patent Document 1, a terminal device is connected to a server via a network, the server has a database storing customer data and securities data, and the server receives the request from the terminal device. An information display system that provides desired data stored in a database to the terminal device to be displayed, the server manages each data stored in the database in association with each other, and is displayed on the terminal device. In accordance with an instruction to update on a securities data list screen related to a predetermined customer, the server searches for securities data necessary for the update in a database, and provides the terminal device for display.

  As another prior art document, for example, in patent document 2, rule data commonly used by a plurality of users is stored in a database, and correspondence between rule data and risk tolerance data is set for each user, Since attribute data used to determine the validity of the transaction can be stored, the result of checking the transaction content of the customer according to the criteria set by the user is displayed when entering the transaction. As a result, the invention of a system is disclosed in which even a salesperson who has experience in sales of financial securities with risks such as securities, or a salesperson who has little experience in compliance operations can appropriately check compliance at a bank window or the like.

JP 2003-216810 A JP 2005-250809 A

  An object of the present invention is to provide a financial product sales support system that appropriately performs internal application procedures in compliance with laws and regulations at the time of financial product sales.

  The financial product sales support system of the present invention is a financial product sales support system in which a terminal device is connected to a sales support system database and a workflow system database via a network, and the sales support system database is customer information and financial product sales. , The workflow system database stores the table for selling financial products, and the terminal device creates data based on the table stored in the workflow system database and the table stored in the sales support system database And in-house application procedure.

  Further, a financial product sales support system of the present invention is the above-mentioned financial product sales support system, wherein the terminal device executes navigation processing of a necessary document for financial product sales.

  Further, the financial product sales support system of the present invention is the above-mentioned financial product sales support system, and the sales support system database collectively stores application documents necessary for financial product sales in the application document list table classified by case. It is characterized by

  Further, a financial product sales support system of the present invention is a financial product sales support system in which a terminal device is connected to a sales support system database and a workflow system database via a network, and the sales support system database contains customer information and A table for financial product sales is stored, a workflow system database stores a table for financial product sales, and a terminal device performs workflow processing by linking a sales support system database and a workflow system database. Do.

  Furthermore, the financial product sales support system of the present invention is the above-mentioned financial product sales support system, wherein the sales support system database has a print document management table, and the terminal device prints the printed document based on the print document management table. It is characterized in that it can be managed.

  According to the present invention, it is possible to provide a financial product sales support system that appropriately performs in-house application procedures in compliance with laws and regulations at the time of financial product sales.

It is a system figure for explaining a financial product sales support system concerning one example of the present invention. It is a table figure of a financial product sales support system concerning one example of the present invention. It is a figure for demonstrating the operation | movement of the financial product sales support system which concerns on one Example of this invention. It is a figure for demonstrating the operation | movement of term management of the financial product sales support system which concerns on one Example of this invention. It is a figure for demonstrating the operation | movement for displaying the application information of the financial product sales assistance system which concerns on one Example of this invention. It is an index screen figure displayed on the display part of the terminal device which concerns on one Example of this invention. It is an item registration screen figure displayed on the display part of the terminal device which concerns on one Example of this invention. It is the matter progress screen figure 1 displayed on the display part of the terminal device which concerns on one Example of this invention. It is the matter progress screen figure 2 displayed on the display part of the terminal device which concerns on one Example of this invention. It is an application confirmation screen figure displayed on the display part of the terminal device which concerns on one Example of this invention. It is an approval screen figure displayed on the display part of the terminal device which concerns on one Example of this invention. It is a printing document collection confirmation screen displayed on the display unit of the terminal device according to an embodiment of the present invention. It is an application search screen figure displayed on the display part of the terminal device which concerns on one Example of this invention. It is a search screen figure displayed on the display part of the terminal device based on one Example of this invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a system diagram for explaining a financial product sales support system according to an embodiment of the present invention.
In FIG. 1, in the financial product sales support system, a terminal device 101 is connected to a customer information management system 110 and a workflow system 120 via a network 102 such as an in-house LAN (Local Area Network).
The terminal device 101 includes a display unit and a keyboard, a pointing device, and the like, which are input devices.

(System configuration)
The terminal device 101 is a PC (Personal Computer) or the like, and controls the customer information management system 110 and the workflow system 120.
The customer information management system 110 is a CRM (Customer Relationship Management) system or the like, includes a sales support system WEB server 111 and a sales support system database 112, and stores data such as customer information data and application types for selling financial products. I remember.
The workflow system 120 includes a workflow system WEB server 121 and a workflow system database 122, and stores workflow software such as application document preparation and approval for financial product sales.
The sales support system database 112 may have the function of the sales support system WEB server 111. Further, the workflow system database 122 may have the function of the workflow system WEB server 121.

(Table configuration)
Next, tables stored in the sales support system database 112 and the workflow system database 122 will be described with reference to FIG.
FIG. 2 is a table diagram of a financial product sales support system according to an embodiment of the present invention.
FIG. 2A is an item list table stored in the sales support system database 112. In the case list table, for example, the case number is associated with the customer number and the product name.
FIG. 2B is a required document list table stored in the sales support system database 112. The required document list table, for example, associates a product type and a required document with a customer attribute.
FIG. 2C is a table of application-specific application documents stored in the sales support system database 112. For example, the case-specific application document list table associates the case number, the application document name, the application number, and the approval status with the case-specific application sequence number.
FIG. 2 (d) is a list of documents required by item stored in the sales support system database 112. The required document list table by case, for example, associates the required document and the print permission status with the case number.
FIG. 2E is a time limit management table stored in the sales support system database 112. The deadline management table, for example, associates the application document and the expiration date with the customer number.
FIG. 2F is a print document management table stored in the sales support system database 112. The print document management table associates, for example, the collection status with the print number.

  FIG. 2 (g) is an application document list table stored in the workflow system database 122. As shown in FIG. The application document list table associates, for example, an approval status, an expiration date, and an applicant with an application number.

Next, the operation of the financial product sales support system according to an embodiment of the present invention will be described with reference to FIGS.
FIG. 3 is a view for explaining the operation of the financial product sales support system according to the embodiment of the present invention.
FIG. 6 is a table of contents screen displayed on the display unit of the terminal device according to the embodiment of the present invention.

(Sales item registration process)
Next, the sales item registration process will be described with reference to FIG. 3, FIG. 6, and FIG.
FIG. 7 is a diagram of a case registration screen displayed on the display unit of the terminal device according to one embodiment of the present invention.
In FIG. 3, the operator of the terminal device 101 selects “1: Sales item registration screen” on the index screen 601 of FIG. 6 displayed on the display unit of the terminal device 101, and selects the item registration screen 311 of FIG. open.
In FIG. 7, the operator of the terminal device 101 inputs “Taro Hitachi” in the customer name input box 701, selects “Investment C” in the pull-down of the product name input box 704, and presses the item registration 705. . When the operator presses the item registration 705, the item registration 341 is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

If the customer name is registered in the sales support system database 112, enter “Hitachi Taro” in the customer name input box 701 and press the customer search 703 to enter the customer number from the sales support system database 112. "W403" can be searched. Further, by inputting "W403" in the customer number input box 702 and pressing the customer search 703, it is possible to search for the customer name "Hitachi Taro" from the sales support system database 112.
When the customer is new, when customer information such as a customer name and a customer attribute is registered (stored) in the sales support system database 112 on a new customer input screen (not shown), the customer number is automatically numbered.

  In FIG. 3, the sales support system database 112 registers (stores) 321 the customer number and the product name in the item list table (a) in association with the item number. The item number is automatically assigned.

(Navigation processing of required documents)
Next, the navigation processing of the required document will be described using FIG. 3, FIG. 6, and FIG. 8AB.
In FIG. 3, the operator of the terminal device 101 selects “2, item progress screen” on the index screen 601 of FIG. 6 displayed on the display unit of the terminal device 101, and displays the case progress screen 312 of FIG. open.
FIG. 8AB is a case progress screen diagram 1 displayed on the display unit of the terminal device according to one embodiment of the present invention. FIG. 8AB (A) is an item list table search screen view, and (B) is a display screen view of workflow registration.
In FIG. 8 AB (A), the operator of the terminal device 101 inputs “Widaru Taro” in the customer name input box 801 or “W 403” in the customer number input box 802 and presses the customer search 803. When the operator presses the customer search 803, the terminal device 101 transmits a customer search to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 searches for the product name or item number of the customer number W403 stored in the item list table (a), and transmits the search result to the terminal device 101.
The terminal device 101 displays the customer attributes “elderly person” 804, the product name 805, and the case number 806, which are the search results, on the case progress screen 312 of the display unit.

  The operator of the terminal apparatus 101 selects 810 a desired item from the displayed product name 805 or item number 806, and presses the necessary document search 811. When the operator presses the necessary document search 811, the necessary document search is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 automatically determines 322 required documents stored in the required document list table (b) from the product name registered in the item list table (a), and information 342 of the matter list table (a) The information 343 from the required document list table (b) is registered 323 in the itemized application document list table (c), and the necessary document list is transmitted 344 for display on the terminal device 101.
In FIG. 8AB (B), the terminal device 101 searches the required item name 807 “Investment sales application form, sales check list,. And the item number 806 "003".

(Workflow linkage process of sales item management)
Next, the workflow collaboration process of sales item management will be described using FIG. 3, FIG. 8AB, and FIG. 8C.
In FIG. 3 and FIG. 8AB (B), the operator of the terminal device 101 presses the displayed workflow application 812. When the operator presses the workflow registration 812, the workflow registration 345 is transmitted from the terminal device 101 to the workflow system database 122 of the workflow system 120.

Next, in the terminal device 101, the case progress screen 312 of FIG. 8C (C) is displayed on the display unit.
FIG. 8C is a case progress screen diagram 2 displayed on the display unit of the terminal device according to an embodiment of the present invention.
In FIG. 3 and FIG. 8C (C), the operator of the terminal device 101 presses the displayed case-specific required document registration 813. When the operator presses the required document registration for each item 813, the terminal device 101 transmits the registration 346 of application information (item number and required document name) for each item to the sales support system database 112 of the customer information management system 110. Ru.

In FIG. 3, the sales support system database 112 of the customer information management system 110 registers the case number 003 and the necessary case name related to the case number 003 in the case-by-case required document list table (d).
Further, the sales support system database 112 sets the print permission status of each item number in the required document list table by item (d) to “OK”.

Next, in FIG. 3, the operator of the terminal device 101 selects “3. Application form confirmation” on the table of contents screen 601 of FIG. 6 displayed on the display unit of the terminal device 101, and confirms the application of FIG. The screen 313 is opened.
In addition, since the terminal device 101 cooperates with the workflow system 120, after the registration 346 of the application information (the item number and the required document name) for each item is transmitted from the terminal device 101 to the sales support system database 112, The application confirmation screen 313 of No. 9 may be automatically opened.

FIG. 9 is an application confirmation screen displayed on the display unit of the terminal device according to an embodiment of the present invention.
In FIG. 9, the operator of the terminal device 101 selects “Hitachi Taro” in the customer name input box 901 of the application confirmation screen 313 displayed on the display unit of the terminal device 101 or “W403” in the customer number input box 902. And input the item search 903. When the operator presses the case search 903, the case search is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 searches for the product name or item number of the customer number W403 stored in the item list table (a), and sends the search result back to the terminal device 101.
The terminal device 101 displays the case number 904 and the product name 905 which are the search results on the application confirmation screen 313 of the display unit.

  The operator of the terminal device 101 selects 906 the desired item number, for example, “003” on the display unit, and presses the application information search 907. When the operator presses the application information search 907, an application information search 347 is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 searches the required documents of the Item No. “003” stored in the application documents list table by item (c) and obtains the approval status from the application documents list (g) of the workflow system database 122. The search result is returned to the terminal device 101.
The terminal device 101 displays the application information details of the case number “003”, which is the search result, on the application confirmation screen 313 of the display unit.
The application information details are, for example, the case number 908, the case-specific application sequence number 909, the application document name 910, the application number 911, the approval status 912, and the like.

(Approving processing of application documents)
Next, the approval process of the application document will be described using FIG. 3, FIG. 6, and FIG.
FIG. 10 is an approval screen diagram displayed on the display unit of the terminal device according to an embodiment of the present invention.
In FIG. 3, the approver of the terminal device 101 selects “4, application documents approval screen” on the index screen 601 of FIG. 6 displayed on the display unit of the terminal device 101, and the application documents approval screen of FIG. Open 314
In FIG. 10, the approver of the terminal device 101 selects “Hitachi Taro” in the customer name input box 1001 of the application document approval screen 314 displayed on the display unit of the terminal device 101 or “W403 in the customer number input box 1002. Enter "" and press the item search 1003. When the operator presses the item search 1003, the item search is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 searches for the product name or item number of the customer number W403 stored in the item list table (a), and sends the search result back to the terminal device 101.
The terminal device 101 displays the case number 1004 and the product name 1005 which are the search results on the application document approval screen 314 of the display unit.

  The approver of the terminal device 101 selects 1006 the desired item number, for example, “003” on the display unit, and presses the application information search 1007. When the approver presses the application information search 1007, an application information search 347 is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 searches the required documents of the Item No. “003” stored in the application documents list table by item (c) and obtains the approval status from the application documents list (g) of the workflow system database 122. The search result is returned to the terminal device 101.
The terminal device 101 displays the application information details of the case number “003” which is the search result on the application document approval screen 314 of the display unit.
The application information details are, for example, the case number 1008, the case-by-case application sequence number 1009, the application document name 1010, the application number 1011, the approval status 1012, and the like.

  The approver of the terminal device 101 selects, for example, “1003” of the application number 1011 displayed on the display unit, and presses the application information acquisition 1013. When the approver presses the application information acquisition 1013, an application information acquisition 348 is transmitted from the terminal device 101 to the workflow system database 122 of the workflow system 120.

The workflow system database 122 of the workflow system 120 searches for application information of application number “1003” in the application document list table (g), and sends the search result back to the terminal device 101.
The terminal device 101 displays application information of an application number “1003” (not shown) on the display unit.
The approver of the terminal device 101 confirms the application information of the application number “1003” displayed on the display unit, and presses the approval 1014 if the content is worth the approval. When the approver presses the approval 1014, application information approval of the application number “1003” is transmitted 349 from the terminal device 101 to the workflow system database 122 of the workflow system 120.

The workflow system database 122 changes the approval status of the Item No. “003” stored in the application document list table (g) to “approved” and for the approval status linkage to the sales support system database 112 of the customer information management system 110. And the fact that the approval status of the case number "003" is approved.
The sales support system database 112 changes the approval status of the case number “003” stored in the application document list table by case (c) to “approved”.

(Collection management processing of printed documents)
Next, the collection management process of the print document will be described with reference to FIG.
In FIG. 3, the case where the print permission status is “OK” with the case number stored in the required document list table by case (d) of the sales support system database 112 is printable.
When the operator of the terminal device 101 prints from the workflow system 120, the print document management table (e) of the sales support system database 112 is registered together with the print number (bar code number) 352 to which the print document is assigned Memory) 352 is subject to collection management.
When the operator of the terminal device 101 prints from the workflow system 120, the print number (bar code number) is also printed together with the application document.

(Collection management processing of printed document using barcode)
Next, processing in the case of collecting a document on which a print number (bar code number) is printed will be described with reference to FIGS. 3 and 11.
FIG. 11 is a print document collection confirmation screen displayed on the display unit of the terminal device according to an embodiment of the present invention.
In FIG. 3, the operator of the terminal device 101 selects “5, print document frequency screen” on the index screen 601 of FIG. 6 displayed on the display unit of the terminal device 101, and displays the collection confirmation screen 316 of FIG. open.
The operator of the terminal device 101 presses the item search 1101 of the collection confirmation screen 316 displayed on the display unit of the terminal device 101. When the operator presses the item search 1101, the item search is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 searches for the case number stored in the print document management table (f), and sends the search result back to the terminal device 101.
The terminal device 101 displays a case number 1102 as a search result, an application document name (necessary document) 1103, a print number 1104, a collection status 1105, a barcode confirmation 1106, and the like on a collection confirmation screen 316 of the display unit.

The operator of the terminal device 101 reads the print number (bar code number) of the collected document with a print number reader (bar code reader) (not shown) connected to the terminal device 101, or uses the keyboard etc. Enter
The terminal device 101 transmits the print number to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 changes the collection status of the print number stored in the print document management table (f) to “collected”, and sends the change result back to the terminal device 101.
The terminal device 101 updates the collection status of the case number of the collected document displayed on the collection confirmation screen 316 of the display unit to “collected”.

When the document is destroyed or lost, the operator of the terminal device 101 inputs the collection status of the print number of the document displayed on the collection confirmation screen 316 of the display unit as “discard” or “lost”.
The terminal device 101 transmits the print number and the collection status “discarded” and “lost” to the sales support system database 112 of the customer information management system 110.
The sales support system database 112 changes the collection status of the print number stored in the print document management table (f) to “discarded” or “lost”.

(Period management process of approved paperwork documents)
Next, the time limit management process of the approved document will be described with reference to FIG. 4, FIG. 6, and FIG.
FIG. 4 is a diagram for explaining the operation of term management of the financial product sales support system according to the embodiment of the present invention.
FIG. 12 is a diagram of an application search screen displayed on the display unit of the terminal device according to an embodiment of the present invention.

In FIG. 4, the operator of the terminal device 101 selects “6, time limit management screen” on the index screen 601 of FIG. 6 displayed on the display unit of the terminal device 101, and displays the application search screen 411 of FIG. open.
In FIG. 12, the operator of the terminal apparatus 101 presses “search for application type near expiration date” 1201 on the application search screen 411 displayed on the display unit of the terminal apparatus 101. When the operator presses the “expiring application type search near expiring” 1201, “terminal type 101 application type searching near expiring expiration” is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.

The sales support system database 112 searches for the application types with expiration dates stored in the time limit management table (e) 421 and sends the search results back to the terminal device 101.
The terminal device 101 displays 441 the customer number 1202, the application type 1203, the expiration date 1204 and the like as the search results on the application search screen 411 of the display unit.
The operator of the terminal device 101 selects 1205 the desired customer number displayed on the application search screen 411 of the display unit, and presses 1206 on the case progress screen.
The terminal device 101 displays the case progress screen 312 of FIG. 8B on the display unit.
The operator of the terminal device 101 performs the same processing as that of FIG. 8 (B) described above.

(Search processing of past approved application documents)
Next, search processing of past approved application documents will be described with reference to FIGS. 5, 6 and 13.
FIG. 5 is a view for explaining an operation for displaying application information of the financial product sales support system according to the embodiment of the present invention.
FIG. 13 is a diagram of a search screen displayed on the display unit of the terminal device according to an embodiment of the present invention.
In FIG. 5, the operator of the terminal device 101 selects “7, approved application document search screen” on the index screen 601 of FIG. 6 displayed on the display unit of the terminal device 101, and the search screen of FIG. Open 511

In FIG. 13, the operator of the terminal device 101 presses “search application documents by item” 1301 on the search screen 511 displayed on the display unit of the terminal device 101. When the operator presses “search application documents by item” 1301, “search application documents by item” is transmitted from the terminal device 101 to the sales support system database 112 of the customer information management system 110.
The sales support system database 112 searches for the approved application documents stored in the application document list table by item (c) 521, and sends the search result back to the terminal device 101.
The terminal device 101 displays 541 the application sequence by case 1302 as the search result, the case number 1303, the application document name 1304, the application number 1305, the approval status 1306, and the like on the search screen 511 of the display unit.

When the operator of the terminal device 101 displays the detailed information of the desired application number on the display unit of the terminal device 101, the terminal device 101 selects the desired application number, whereby the workflow system database of the workflow system 120 is displayed. Send the application number to 122.
The workflow system database 122 of the workflow system 120 searches for the expiration date and the like of the application number stored in the application document list table (g) 531, and transmits the search result to the terminal device 101.
The terminal device 101 displays 542 an expiration date (not shown) as a search result on the search screen 511 of the display unit.

  The financial product sales support system according to the embodiment of the present invention can appropriately perform an in-house application procedure in compliance with the law at the time of financial product sales.

  Although the present invention has been described in detail above, it goes without saying that the present invention is not limited to the financial product sales support system described herein, and can be widely applied to other financial product sales support systems. .

  101: terminal device, 102: internal LAN, 110: CRM system, 111: sales support system WEB server, 112: sales support system database, 120: workflow system, 121: workflow system WEB server, 122: workflow system database.

Claims (7)

A financial product sales support system in which a terminal device is connected to a sales support system database and a workflow system database via a network,
The sales support system database stores customer information and a table for selling financial products.
The workflow system database stores tables for selling financial products.
The terminal device executes material creation and in-house application procedures based on the table stored in the workflow system database and the table stored in the sales support system database .
Select the due date management screen on the index screen displayed on the display unit of the terminal unit, open the application search screen, and press the application type search whose expiration date of the application search screen displayed on the display unit is near The terminal device transmits an application type search whose expiration date is near to the sales support system database of the customer information management system, and the sales support system database searches for application types near the expiration date stored in the term management table. Search result is returned to the terminal device, the terminal device displays the customer number, application type, and expiration date as the search result on the application search screen of the display unit, and the application search screen of the display unit By selecting a desired customer number displayed and pressing the item progress screen, the terminal device displays the item progress screen on the display unit. Perform a deadline management process of continued documents,
Financial product sales support system characterized by A financial product sales support system in which a terminal device is connected to a sales support system database and a workflow system database via a network,
The sales support system database stores customer information and a table for selling financial products.
The workflow system database stores tables for selling financial products.
The terminal device executes material creation and in-house application procedures based on the table stored in the workflow system database and the table stored in the sales support system database .
By pressing an application document search by item on the search screen displayed on the display unit of the terminal device, the terminal device transmits an item application document search by item to the sales support system database of the customer information management system, and the sales The support system database searches for approved application documents stored in the application document list table classified by item and sends the search results back to the terminal device, and the terminal device is a search result on the search screen of the display unit To display the application sequence by case, the case number, the application document name, the application number, and the approval status, and to display the detailed information of the desired application number on the display unit of the terminal device, select the desired application number , The terminal device transmits an application number to a workflow system database of the workflow system, and the workflow system The database searches the expiration date of the application number stored in the application document list table and transmits the search result to the terminal device, and the terminal device displays the expiration date as the search result on the search screen of the display unit. Search for past approved application documents by
Financial product sales support system characterized by In the financial product sales support system according to claim 1 or 2 ,
The financial product sales support system, wherein the terminal device executes a navigation process of documents required for financial product sales. In the financial product sales support system according to any one of claims 1 to 3 ,
The financial product sales support system, wherein the sales support system database collectively stores application documents necessary for selling a financial product in an application document list table classified by case. A financial product sales support system in which a terminal device is connected to a sales support system database and a workflow system database via a network,
The sales support system database stores customer information and a table for selling financial products.
The workflow system database stores tables for selling financial products.
The terminal device performs workflow processing by linking the sales support system database and the workflow system database .
Select the due date management screen on the index screen displayed on the display unit of the terminal unit, open the application search screen, and press the application type search whose expiration date of the application search screen displayed on the display unit is near The terminal device transmits an application type search whose expiration date is near to the sales support system database of the customer information management system, and the sales support system database searches for application types near the expiration date stored in the term management table. Search result is returned to the terminal device, the terminal device displays the customer number, application type, and expiration date as the search result on the application search screen of the display unit, and the application search screen of the display unit By selecting a desired customer number displayed and pressing the item progress screen, the terminal device displays the item progress screen on the display unit. Perform a deadline management process of continued documents,
A financial product sales support system characterized by having. A financial product sales support system in which a terminal device is connected to a sales support system database and a workflow system database via a network,
The sales support system database stores customer information and a table for selling financial products.
The workflow system database stores tables for selling financial products.
The terminal device performs workflow processing by linking the sales support system database and the workflow system database .
By pressing an application document search by item on the search screen displayed on the display unit of the terminal device, the terminal device transmits an item application document search by item to the sales support system database of the customer information management system, and the sales The support system database searches for approved application documents stored in the application document list table classified by item and sends the search results back to the terminal device, and the terminal device is a search result on the search screen of the display unit To display the application sequence by case, the case number, the application document name, the application number, and the approval status, and to display the detailed information of the desired application number on the display unit of the terminal device, select the desired application number , The terminal device transmits an application number to a workflow system database of the workflow system, and the workflow system Database searches for the expiration date etc. of the application number stored in the application documents list table and transmits the search result to the terminal device, and the terminal device displays the search result on the search screen of the display unit. Search for past approved application documents by displaying
A financial product sales support system characterized by having. In the financial product sales support system according to claim 5 or 6 ,
The sales support system database has a print document management table,
The financial product sales support system, wherein the terminal device can manage printed documents based on the print document management table.

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