JP6579575B2 - Nurse call system - Google Patents

Description

  The present invention relates to a nurse call system in which a patient can call a medical worker by operating a call operation unit of a nurse call cordless handset, and in particular, a nurse who can answer a call by a medical worker carrying a portable terminal. Regarding the call system.

  In general, a nurse call system is used in hospitals and care facilities. The nurse call system can be used when a patient at a hospital needs help from a doctor or nurse, or when a caregiver at a care facility needs help from a caregiver (hereinafter referred to as “the caregiver”). Can be called doctors, nurses, and caregivers (hereinafter collectively referred to as health care workers) by operating the button-shaped call operation unit. System.

  Many nurse call systems are installed near beds in hospital rooms, toilets, bathrooms, etc., and are installed in nurse call cordless handsets with call operation units and nurse stations where medical workers are stationed. The nurse call master unit to be informed and installed in the corridor near the entrance of each room such as a hospital room or nursing room (hereinafter collectively referred to as a hospital room), displays the names of patients in the hospital room, It is configured to include a corridor lamp that displays that a patient in the room is calling and a controller that performs control related to a call and data transmission / reception. In addition to the above-described configuration, a nurse call system including a portable terminal such as a PHS (Personal Handy phone System) terminal carried by a medical worker and a PBX (Private Branch Exchange) is also provided. In addition, a nurse call system for making a call to an IP (Internet Protocol) telephone has been proposed.

  In such a nurse call system, when the call operation unit of the nurse call slave unit is operated, the call signal generated by the nurse call slave unit is output to the nurse call master unit via the corridor lamp. The nurse call parent device or the mobile terminal notifies the patient that the call has been made by voice or the like. A medical worker who has grasped the notification can respond to the call by off-hooking the handset installed in the nurse call master unit or off-hooking the portable terminal he / she carries. When a response is made, a communication path is formed between the nurse call slave unit and the nurse call master unit or the portable terminal, and a conversation between the patient and the medical staff becomes possible.

  By the way, since the medical worker carrying the portable terminal is performing various nursing duties, it cannot always respond to the call by the nurse call cordless handset. However, there is a problem that the mobile terminal performs notification regardless of whether or not the medical worker can respond. In order to solve such a problem, in the portable terminal, when there is an incoming call in a state where the incoming call rejection mode is set by the incoming call rejection mode setting means, the automatic answering means automatically answers the incoming call to the caller. A technique for automatically transmitting a message stored in advance is known (for example, Patent Document 1).

Japanese Patent Laid-Open No. 6-232962

  However, in the technique described in Patent Document 1 described above, the mobile terminal is set to the incoming call rejection mode by the incoming call rejection mode setting means with the intention of the medical worker carrying the mobile terminal. If all the medical workers set the mobile terminal to the incoming call rejection mode and the incoming call rejection mode is not canceled, the medical staff carrying the mobile terminal will not be notified. There was a problem that.

  The present invention has been made to solve such a problem, and all the portable terminals carried by the medical staff are in the incoming call rejection mode, and the medical staff carrying the portable terminals. The purpose is to prevent notifications from being stopped.

  In order to solve the above-described problems, in the present invention, when a medical worker wants to concentrate on a task such as nursing, the content of the task is divided into two or more priorities, and an incoming call from a patient is rejected. The incoming call rejection mode can be set on the mobile terminal with the priority. Then, when a call is made by the nurse call cordless handset, the mobile terminal that is not set to the incoming call rejection mode is called first, and then the incoming call rejection mode is set from the mobile terminal that has a lower priority in the incoming call rejection mode. Calls are made in turn to the mobile terminals set with high priority.

  According to the present invention configured as described above, since the order of calling is changed depending on whether or not the call rejection mode is set and the priority of the call rejection mode, the call rejection mode is set. If there is no call, the call will be made first, and then the call will be made in the order according to the priority of the incoming call rejection mode. Even if the mobile terminal is in the incoming call rejection mode, it is possible to reliably call someone among the medical workers carrying the mobile terminal.

It is a block diagram which shows the structural example of the nurse call system by this embodiment. It is a figure which shows the example of the priority of the incoming call rejection mode of the portable terminal in the nurse call system by this embodiment. It is a figure which shows the example of the order which calls the portable terminal in the nurse call system by this embodiment.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Here, a nurse call system for nursing support installed in a hospital will be described as an example, but the nurse call system of the present embodiment is not limited to that installed in a hospital. For example, the present invention can also be applied when installed in a nursing facility. FIG. 1 is a block diagram illustrating a configuration example of a nurse call system according to the present embodiment. In FIG. 1, reference numeral 1 denotes a nurse call slave, which is installed in the vicinity of a patient's bed and used by a patient or the like. Here, the nurse call cordless handset 1 is installed for each patient. The nurse call handset 1 includes a handset control unit 2, a call operation unit 3, and a handset interface 4.

  Reference numeral 10 denotes a nurse call master, which is installed at a nurse station or the like where a medical worker is resident and used by the medical worker. Here, the nurse call parent device 10 includes a parent device control unit 11, a parent device interface 12, a setting operation unit 13, and a parent device storage unit 14. A corridor lamp (not shown) and a controller 20 are connected between the nurse call slave unit 1 and the nurse call master unit 10. The corridor lamp displays the name of the patient in the hospital room and also indicates that the call has been made when the patient in the hospital room calls. Further, the control device 20 controls communication between the nurse call slave device 1, the nurse call parent device 10, and the portable terminal 50 described later.

  Reference numeral 30 denotes a main apparatus, which is installed in a communication center or the like in a hospital, and is composed of, for example, a PBX of a portable terminal 50 described later. Reference numeral 40 denotes a wireless device, which is a wireless base station for wireless communication between the main device 30 and the portable terminal 50. Reference numeral 50 denotes a portable terminal carried by a medical worker, and is capable of wireless communication with the wireless device 40. Here, a plurality of portable terminals 50 exist and are carried by each medical worker. Each mobile terminal 50 stores mobile terminal identification information for identifying the device itself from other mobile terminals.

  The main device 30 is connected to the nurse call parent device 10 via the controller 20 described above. The wireless device 40 is preferably installed in various places in the hospital, and the portable terminal 50 is preferably capable of communicating with the wireless device 40 at any place in the hospital. The portable terminal 50 includes a control unit 51, a wireless transmission / reception unit 52, a notification unit 53, an incoming call rejection mode setting operation unit 54, a priority setting operation unit 55, and a response operation unit 56.

  First, each component of the nurse call handset 1 will be described. The subunit | mobile_unit control part 2 is for controlling each component of the nurse call subunit | mobile_unit 1 so that it may mention later, and is comprised by CPU (Central Processing Unit) etc. The call operation unit 3 is for operation when a patient calls a medical worker, and includes a call button and the like. The slave unit interface 4 is for connecting the nurse call slave unit 1 to the nurse call master unit 10 and the portable terminal 50 for communication. The patient operates the call operation unit 3 when he / she wants to call a medical worker. Then, the subunit | mobile_unit control part 2 produces | generates a calling signal. Here, the call signal includes slave unit identification information for identifying the nurse call slave unit 1 from other nurse call slave units 1. In addition, information such as a bed number is used as the slave unit identification information. The subunit | mobile_unit control part 2 outputs the produced | generated call signal to the nurse call parent | base_unit 10 via the controller 20 by the subunit | mobile_unit interface 4. FIG.

  Next, each component of the nurse call parent machine 10 will be described. The base unit control unit 11 is for controlling each component of the nurse call base unit 10 as will be described later, and includes a CPU and the like. The master unit interface 12 is for connecting the nurse call master unit 10 and the nurse call slave unit 1 for communication. The base unit interface 12 is for connecting the nurse call base unit 10 and the main unit 20 to perform communication.

  Here, the base unit interface 12 inputs the call signal output from the nurse call handset 1. The base unit interface 12 inputs the incoming call rejection mode information output from each portable terminal 50. The incoming call rejection mode information is information indicating whether each mobile terminal 50 is set in the incoming call rejection mode, and information indicating the priority when each mobile terminal 50 is set in the incoming call rejection mode. . The incoming call rejection mode information is added with mobile terminal identification information for specifying the mobile terminal 50 that has output the incoming call rejection mode information.

  A plurality of priorities are set for the incoming call rejection mode. This priority is set according to the contents of the nursing work, and is set to a high priority for nursing work that needs to be tackled quickly, and to a low priority for nursing work that does not need to be rushed. For example, as shown in FIG. 2, when the content of the nursing work is a nursing work related to human life if left unattended, the priority is set high. Also, as shown in the figure, when the content of the nursing service is a nursing service that leads to injury or illness deterioration if left unattended, the priority is set to medium. Also, as shown in the figure, when the content of the nursing work is a nursing work that does not have any problem even if it does not correspond immediately, the priority is set to small.

  The setting operation unit 13 is for setting the mobile terminal 50 that receives a call from the nurse call slave device 1, and there are a plurality of mobile terminals 50 that receive at least one nurse call slave device 1. Settings are made as follows. The base unit storage unit 14 is configured by a storage device such as a memory or a hard disk drive, and stores the association between the nurse call slave unit 1 and the portable terminal 50 set by the setting operation unit 13. That is, the parent device storage unit 14 stores the child device identification information of the nurse call child device 1 and the portable terminal identification information of the portable terminal 50 in association with each other.

  It should be noted that the call from each nurse call handset 1 may be received by all the mobile terminals 50 without performing the setting as described above. Moreover, although description is abbreviate | omitted in this embodiment, you may make it alert | report with the speaker, display display, etc. which the nurse call main | base station 10 does not illustrate.

  In the nurse call parent device 10 configured as described above, when the parent device interface 12 inputs a call signal, the parent device control unit 11 extracts child device identification information included in the call signal. Then, base unit control unit 11 refers to base unit storage unit 14 and acquires a plurality of mobile terminal identification information stored in association with the extracted mobile unit identification information. On the other hand, when the base unit interface 12 inputs the incoming call rejection mode information, the base unit control unit 11 extracts the mobile terminal identification information included in the incoming call rejection mode information.

  In this state, the base unit control unit 11 analyzes the incoming call rejection mode information to determine whether the incoming call rejection mode is valid or invalid, and what priority is given when the incoming call rejection mode is valid. Identify. And the main | base station control part 11 determines the order of a call based on the specified information, and calls each portable terminal according to the determined order of the call. For example, as shown in FIG. 3, the base unit control unit 11 acquires the mobile terminal identification information included in the incoming call rejection mode information in which the incoming call rejection mode is invalid, and controls the call signal to which the mobile terminal identification information is added. To the machine 20. Further, the controller 20 transmits a calling signal to each portable terminal 50 via the main device 30 and the wireless device 40.

  When the mobile terminal 50 that has received the call signal in this state does not respond, the base unit control unit 11 identifies the mobile terminal included in the incoming call rejection mode information in which the incoming call rejection mode is valid and the priority is low. Information is acquired, and a call signal to which the mobile terminal identification information is added is output to the controller 20. When the mobile terminal 50 that has received the call signal does not respond as it is, the base unit control unit 11 has the mobile terminal identification information included in the call rejection mode information in which the incoming call rejection mode is valid and the priority is medium. And a call signal to which the mobile terminal identification information is added is output to the controller 20. Further, when the mobile terminal 50 that has received the call signal does not respond, the base unit control unit 11 has the mobile terminal identification information included in the incoming call rejection mode information in which the incoming call rejection mode is valid and the priority is high. And a call signal to which the mobile terminal identification information is added is output to the controller 20.

  Next, each component of the portable terminal 50 will be described. The control part 51 is for controlling each component of the portable terminal 50 so that it may mention later, and is comprised by CPU etc. FIG. The wireless transmission / reception unit 52 plays a role of an interface in the portable terminal 50, and is used for the portable terminal 50 to perform wireless communication with the wireless device 40. The notification unit 53 includes a speaker, a display, and the like, and is used to notify a call from a patient by voice or display.

  The incoming call rejection mode setting operation unit 54 is configured by buttons and the like, and is used when a medical worker who is busy in nursing work does not want to receive a call by the nurse call handset 1. Here, when the incoming call rejection mode setting operation unit 54 is operated, the control unit 51 generates incoming call rejection mode information indicating that the mobile terminal 50 is set to the incoming call rejection mode, and the wireless transmission / reception unit 52 transmits the incoming call rejection mode information. To do. On the other hand, when the incoming call rejection mode setting operation unit 54 is operated again while the mobile terminal 50 is set in the incoming call rejection mode, the control unit 51 indicates that the mobile terminal 50 is not set in the incoming call rejection mode. The incoming call rejection mode information is generated and transmitted by the wireless transmission / reception unit 52.

  The priority setting operation unit 55 includes a slide switch, a dial switch, a plurality of buttons, a touch panel display, and the like, and the portable terminal 50 is set to the incoming call rejection mode by the operation of the incoming call rejection mode setting operation unit 54. In this case, the operation becomes effective, and it is possible to set large, medium, and small priority for call rejection. Here, the information indicating the priority is included in the above-described incoming call rejection mode information.

  The response operation unit 56 is operated by a medical worker carrying the portable terminal 50 while the notification unit 53 is performing notification. When the response operation unit 56 is operated while the notification unit 53 is informing, the control unit 51 stops the operation of the notification unit 53.

  In the nurse call system configured as described above, when a call is made by the nurse call handset 1, the base unit control unit 11 selects a plurality of portable terminals 50 to be called from the handset identification information included in the call signal. Identify. On the other hand, the incoming call rejection mode information input from each portable terminal 40 is analyzed, and whether the incoming call rejection mode is valid or invalid, and what the priority is when the incoming call rejection mode is valid is specified. . And the main | base station control part 11 determines the order of a call based on the specified information, and calls each portable terminal 50 according to the determined order of the call.

  As described above in detail, according to the present embodiment, the nurse call master unit 10 operates the incoming call rejection mode setting operation unit 54 that is operated when a medical worker wants to concentrate on work such as nursing, and the nursing By operating a priority setting operation unit for setting the priority of business contents in three stages, the order of calling in each portable terminal 50 is determined. Then, when a call is made by the operation of the call operation unit 3 of the nurse call cordless handset 1, the mobile terminal 50 in which the call rejection mode is not set is called first, and then the priority of the call rejection mode is reduced. Call the mobile terminal 50 that has been set, then call the mobile terminal 50 that has the priority of the call rejection mode set to medium, and then the mobile terminal 50 that has the priority of the call rejection mode set to high To call.

  As a result, the order of calling is changed depending on whether or not the call rejection mode is set and the priority of the call rejection mode. Therefore, if the call rejection mode is not set, the call is made first. Then, since the calls are made in the order according to the priority of the incoming call rejection mode, all the mobile terminals 50 are set to the incoming call rejection mode while preventing the mobile terminals 50 from being notified as much as possible in a situation where the medical staff cannot respond. Even if it is, it is possible to surely call any one of the medical workers carrying the portable terminal 50.

  In the above-described embodiment, the incoming call rejection mode setting operation unit 54 and the priority setting operation unit 55 are separately provided in the portable terminal 50, but the present invention is not limited to this. For example, the incoming call rejection mode setting operation unit 54 and the priority setting operation unit 55 may be provided integrally. Specifically, the state in which the incoming call rejection mode is disabled, the incoming call rejection mode is enabled, the priority is set to a low level, the incoming call rejection mode is enabled, and the priority is set. This can be realized by using an operation unit that can switch between the state in which is set in the middle and the state in which the incoming call rejection mode is set to be valid and the priority is set to be large.

  In the above-described embodiment, the priority of the incoming call rejection mode has three levels of large, medium, and small, but is not limited to this. For example, there may be two stages or four or more stages. That is, it is sufficient that the priority is in a plurality of stages.

  In addition, the said embodiment is only what showed the example in implementation in implementing this invention, and, as a result, the technical scope of this invention should not be interpreted limitedly. In other words, the present invention can be implemented in various forms without departing from the spirit or main features thereof.

1 Nurse Call Slave Unit 2 Slave Unit Control Unit 3 Calling Operation Unit 4 Slave Unit Interface 10 Nurse Call Master Unit 11 Parent Unit Control Unit 12 Master Unit Interface 13 Setting Operation Unit 14 Parent Unit Storage Unit 20 Controller 30 Main Unit 40 Radio Unit DESCRIPTION OF SYMBOLS 50 Mobile terminal 51 Control part 52 Wireless transmission / reception part 53 Notification part 54 Incoming call rejection mode setting operation part 55 Priority setting operation part 56 Response operation part

Claims (1)

A nurse call slave unit having a call operation unit operated to call a medical worker, a slave unit control unit that generates a call signal by operation of the call operation unit, and a slave unit interface that outputs the call signal; ,
Disturb for setting the a wireless transceiver unit for outputting a call rejection mode information inputs the ringing signal, and a notification unit for notifying that the call is being performed, the reject call rejection mode incoming of the call For the notification of the mode setting operation unit, the priority setting operation unit which can set the stage where the incoming call should be rejected according to the contents of the nursing work when the incoming call is rejected, and a plurality of priorities. When the response operation unit operated to respond to the response and the wireless transmission / reception unit input a call signal, the notification unit is operated, and when the response operation unit is operated for this operation, It stops the operation of the notification unit, when the incoming call rejection mode setting operation unit is operated to generate the call rejection mode information including a priority corresponding to the operation of the priority setting operation unit control And a section, and a portable terminal carried by medical personnel,
When a call signal output from the nurse call slave unit and a master unit interface for inputting the incoming call rejection mode information from the portable terminal, and when the master unit interface inputs a call signal, the target call is received. A plurality of mobile terminals are specified, and the incoming call rejection mode information input from the specified mobile terminal by the base unit interface is analyzed, and the call is made by the base unit interface to a mobile terminal for which the incoming call rejection mode is not set. The signal is output first, and then the call signal is output in order from the mobile terminal set with a low priority in the call rejection mode to the mobile terminal set with a high priority in the call rejection mode. A nurse call master unit equipped with a master unit control unit,
Nurse call system characterized by comprising.

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