JP6593449B2 - Questionnaire processing apparatus, questionnaire processing method, and questionnaire processing program - Google Patents

Description

  Embodiments described herein relate generally to a questionnaire processing apparatus, a questionnaire processing method, and a questionnaire processing program.

  Conventionally, as one of marketing surveys such as selection of a candidate site for a convenience store, a survey of movement of people, vehicles, or supplies by a questionnaire has been performed. For example, there is an OD (Origin Destination) survey in which a vehicle user's starting point, destination, moving purpose, and the like are surveyed by a questionnaire to the vehicle user. In addition, regarding the totaling of questionnaires in the survey area, it is possible to obtain movement status information indicating how mobile devices have moved in a mobile communication network such as a cellular telephone, and create research results from this movement status information. is there.

International Publication No. 2002/041205 Japanese Patent Laid-Open No. 2002-216021

  However, in the above-described conventional technology, the accuracy of the questionnaire result may be low. For example, in the above-described conventional technology, it is difficult to confirm in advance whether or not the setting of an area for narrowing down a mobile body that is a transmission destination of a questionnaire is appropriate. Therefore, the questionnaire may be conducted by setting an invalid area as an area for narrowing down the mobile objects that are the destinations of the questionnaire, and the accuracy of the questionnaire results may be lowered.

  An object of one aspect is to provide a questionnaire processing apparatus, a questionnaire processing method, and a questionnaire processing program that can improve the accuracy of a questionnaire result.

  In the first plan, the questionnaire processing apparatus includes an area reception unit, an extraction unit, an analysis unit, and an output unit. The area reception unit receives the designation of an area as a condition for narrowing down the mobile object that is the transmission destination of the questionnaire. The extraction unit refers to the storage unit that stores the history information of the moving object including the departure point and the arrival point of the moving object and the position at every predetermined time, and extracts the moving object that passes the accepted area. The analysis unit identifies a tendency of movement before and after passing through the area based on the history information about the extracted moving object. An output part outputs the tendency of the movement before and behind passing through the specified area, and the number of the mobile bodies which pass through an area as a questionnaire estimate result.

  According to one embodiment of the present invention, the accuracy of questionnaire results can be increased.

FIG. 1 is an explanatory diagram illustrating an example of a system configuration. FIG. 2 is an explanatory diagram for explaining the flow of processing of the system. FIG. 3 is an explanatory diagram illustrating an example of a server device. FIG. 4 is an explanatory diagram illustrating an example of the monitoring device information storage unit. FIG. 5 is an explanatory diagram illustrating an example of an operation information storage unit. FIG. 6 is an explanatory diagram illustrating an example of the OD data storage unit. FIG. 7 is an explanatory diagram illustrating an example of a route data storage unit. FIG. 8 is an explanatory diagram illustrating an example of a questionnaire storage unit. FIG. 9 is an explanatory diagram illustrating an example of the question storage unit. FIG. 10 is an explanatory diagram illustrating an example of an answer status storage unit. FIG. 11 is an explanatory diagram illustrating an example of an answer storage unit. FIG. 12 is an explanatory diagram illustrating an example of a questionnaire registration screen. FIG. 13 is a flowchart illustrating an example of a process for accepting a questionnaire setting. FIG. 14 is a flowchart illustrating an example of processing for displaying an estimate. FIG. 15 is an explanatory diagram for explaining vehicle extraction. FIG. 16 is an explanatory diagram illustrating an example of an estimate display screen. FIG. 17 is an explanatory diagram showing an example of the question content registration screen. FIG. 18 is an explanatory diagram of a specific example of the question content. FIG. 19 is an explanatory diagram showing an example of the money amount confirmation screen. FIG. 20 is a flowchart illustrating an example of a process for transmitting / collecting a questionnaire. FIG. 21 is a flowchart illustrating an example of incentive processing. FIG. 22 is an explanatory diagram illustrating an example of the collection status table, the apportionment table, and the incentive table. FIG. 23 is an explanatory diagram showing a specific example of incentive processing. FIG. 24 is a flowchart illustrating an example of processing for outputting a questionnaire result. FIG. 25 is an explanatory diagram illustrating an example of a result output screen. FIG. 26 is a block diagram illustrating an example of a hardware configuration of the server device according to the embodiment.

  Hereinafter, a questionnaire processing device, a questionnaire processing method, and a questionnaire processing program according to embodiments will be described with reference to the drawings. In the embodiment, configurations having the same functions are denoted by the same reference numerals, and redundant description is omitted. Note that the questionnaire processing device, the questionnaire processing method, and the questionnaire processing program described in the following embodiments are merely examples, and do not limit the embodiments. In addition, the following embodiments may be appropriately combined within a consistent range.

  An example of the questionnaire implementation system according to the embodiment will be described. FIG. 1 is an explanatory diagram illustrating an example of a system configuration. As shown in FIG. 1, the questionnaire execution system S includes a server device 1, an operation monitoring device 4, and terminal devices 5 and 6. The server device 1, the operation monitoring device 4, and the terminal devices 5 and 6 are connected to the communication network N so as to be communicable. As an aspect of the communication network N, any type of mobile communication network such as a mobile phone, the Internet (Internet), a LAN (Local Area Network), a VPN (Virtual Private Network), etc., regardless of wired or wireless. A communication network can be adopted.

  The operation monitoring device 4 is, for example, a device that is mounted on the driver's seat of the vehicle 3 in the transport operator 2 (also called a company) and monitors the operation of the mounted vehicle 3. For example, the transportation company 2 attaches an operation monitoring device 4 such as a digital tachograph to a business vehicle 3 such as a truck to manage the operation of the vehicle 3. In the example of FIG. 1, the case where the number of the vehicles 3 on which the operation monitoring device 4 is mounted is exemplified, but the present invention is not limited to this, and the operation monitoring device 4 and the vehicles 3 can be an arbitrary number. . In addition, the number of transport operators 2 can be any number.

  The server device 1 serves as a data center (platform) for managing the operation of the vehicle 3 based on information collected from the operation monitoring device 4 (for example, conducting and collecting questionnaires, etc.). )I will provide a. The server device 1 is a computer such as a server computer, for example. In the present embodiment, the server device 1 that manages the operation is described as an example of a single computer, but may be implemented as a cloud of a plurality of computers. In the present embodiment, the server device 1 is described as an example of a case where the server device 1 also functions as a questionnaire processing device that performs and collects questionnaires. However, a function that manages the operation of the vehicle 3 and a function that performs and collects questionnaires. May be implemented by another computer.

  The terminal device 5 is, for example, a terminal device such as a personal computer disposed in the transportation company 2 or the like. The terminal device 5 is used, for example, when an operation manager in charge of workplace operation management accesses the server device 1 to perform operation management. The terminal device 5 is used, for example, when the driver of the vehicle 3 answers a questionnaire transmitted from the server device 1 and transmits the answered questionnaire to the server device 1.

  The terminal device 6 is, for example, a terminal device such as a personal computer arranged at a requester who requests a questionnaire. The terminal device 6 is used, for example, when a person in charge (user) who requested a questionnaire accesses the server apparatus 1 and requests a questionnaire.

  FIG. 2 is an explanatory diagram for explaining the flow of processing of the system. Specifically, FIG. 2 is a diagram for explaining an outline of processing for receiving a questionnaire request, sending and collecting the requested questionnaire, and analyzing and outputting the collection result.

  As shown in FIG. 2, the server device 1 accepts a request for a questionnaire related to a marketing survey such as an advertisement from the terminal device 6 (S1). In this questionnaire request, various conditions such as an area to be surveyed and a period for conducting the questionnaire are accepted. At this time, the delivery date of the questionnaire is automatically set according to the period of the questionnaire. As an example, the delivery date is set from the end date of the questionnaire to 5 business days including the period of the questionnaire. For example, the delivery date of the questionnaire is set as (survey start date) to (survey end date) +5 days (business day). Further, the server device 1 performs PF (platform) analysis based on the accepted conditions (S2), and extracts a vehicle 3 that matches the conditions.

  At the time of accepting the questionnaire request (S1), an estimate summing up the operation history of the vehicle 3 extracted by the PF analysis is output based on the analysis result by the PF analysis. By confirming this estimate, the user (for example, the person in charge of the questionnaire request source) can confirm in advance whether or not the setting of conditions such as the area is appropriate.

  In addition, the server device 1 extracts the vehicle 3 that matches the questionnaire conditions as a questionnaire target (transmission destination) based on the analysis result of the PF analysis (S3). Next, the server device 1 transmits a questionnaire to the extracted transmission destination and collects the questionnaire from the transmission destination (S4).

  Further, the server device 1 performs an incentive process for obtaining a contribution degree to the questionnaire for each transmission destination based on the answer to the questionnaire (S5). For example, when there is an answer within the delivery date set in the questionnaire, a predetermined value is added to the contribution, and the contribution to the questionnaire is highly evaluated. When there is no answer within the delivery date set in the questionnaire, a predetermined value is subtracted from the contribution as a penalty, and the contribution to the questionnaire is evaluated low. The degree of contribution for each transmission destination obtained by this incentive process is output to the questionnaire requester. The requester of the questionnaire uses the results obtained by the incentive process, such as ranking display of the contribution level for each transmission destination, and considering the contribution level to the reward for answering the questionnaire. Thus, the requester of the questionnaire can increase the response rate of the questionnaire and perform a highly accurate questionnaire survey by giving an incentive to the answer of the questionnaire.

  The server device 1 analyzes the collected questionnaire results (S6), and outputs the analyzed results to the requester (S7). Thereby, the requester of the questionnaire can perform a marketing survey on the area set as the condition of the questionnaire based on the analysis result of the collected questionnaire.

  FIG. 3 is an explanatory diagram illustrating an example of the server device 1. As illustrated in FIG. 3, the server device 1 includes a communication unit 10, a storage unit 11, and a control unit 12.

  The communication unit 10 is a communication interface that performs wireless communication or wired communication with the communication network N, for example.

  The storage unit 11 is a storage device such as a hard disk, an SSD (Solid State Drive), or an optical disk. The storage unit 11 may be a semiconductor memory that can rewrite data, such as a random access memory (RAM), a flash memory, and a non-volatile static random access memory (NVSRAM). The storage unit 11 stores an OS (Operating System) executed by the control unit 12 and various programs. Furthermore, the storage unit 11 stores various information used by the control unit 12 and the like.

  For example, the storage unit 11 includes a monitoring device information storage unit 20, an operation information storage unit 21, an OD data storage unit 22, a route data storage unit 23, a questionnaire storage unit 24, and a question storage unit 25. The storage unit 11 includes an answer status storage unit 26, an answer storage unit 27, a collection status table 28, a distribution table 29, and an incentive table 30. The storage unit 11 may store other various information. For example, in order to authenticate a user who has logged in from the outside, the storage unit 11 stores a user ID (identification) of each user and master information related to the affiliation of each user. The storage unit 11 stores a digital map.

  The monitoring device information storage unit 20 stores various types of information regarding the operation monitoring device 4. FIG. 4 is an explanatory diagram illustrating an example of the monitoring device information storage unit 20. As illustrated in FIG. 4, the monitoring device information storage unit 20 includes items of a management source code, a device identification number, and a destination. In addition to the above, the monitoring device information storage unit 20 may store various types of information such as information on the vehicle 3 on which the operation monitoring device 4 is mounted.

  The item of the management source code is an area for storing identification information of a management source (transport carrier 2) that manages the operation of the vehicle 3 by the operation monitoring device 4. A management source that manages the operation is given a unique management source code as identification information. The management source code assigned to the management source of the operation monitoring device 4 is stored in the management source code item. The item of device identification number is an area for storing identification information for identifying the operation monitoring device 4. For example, a unique device identification number such as a manufacturing number is assigned to the operation monitoring device 4 as identification information. The device identification number may be a combination of the code of the manufacturer of the operation monitoring device 4 and the manufacturing number. In the item of device identification number, a device identification number assigned to the operation monitoring device 4 is stored. The destination item is an area for storing a transmission destination address when the vehicle 3 on which the operation monitoring device 4 is mounted is a transmission destination such as a questionnaire. For example, an e-mail address or the like is stored in the destination item.

  In the example of FIG. 4, the vehicles 3 having the device identification numbers “1234567” and “1234568” indicate that the management source (transportation company 2) of the management source code “0001” manages the operation. In addition, the vehicle 3 with the device identification number “98776543” indicates that the management source of the management source code “0002” manages the operation. In addition, for the vehicle 3 with the device identification number “1234567”, the transmission destination address that is the destination is “XXX@xx.com”.

  Returning to FIG. 3, the operation information storage unit 21 stores operation information sequentially received from the operation monitoring device 4 of each vehicle 3. FIG. 5 is an explanatory diagram illustrating an example of the operation information storage unit 21. As shown in FIG. 5, the operation information storage unit 21 includes “device identification number”, “date and time”, “latitude”, “longitude”, “speed”, “G value (front and back)”, “G value (horizontal)”. And “G value (up and down)”. The operation information storage unit 21 stores one record for each operation information. For example, in the case of operation information per second, the operation information storage unit 21 stores operation information per second as one record.

  The “device identification number” identifies the vehicle 3 on which the operation monitoring device 4 is mounted. “Date and time” indicates the date and time when the operation information is acquired by the operation monitoring device 4 of the vehicle 3. “Latitude” and “longitude” indicate the position of the vehicle 3. “G value (front and back)”, “G value (horizontal)” and “G value (up and down)” indicate accelerations of the vehicle 3 in the respective directions.

  Returning to FIG. 3, the OD data storage unit 22 stores OD data indicating a starting point and an ending point of each moving route (hereinafter, also referred to as a trip) of each vehicle 3 obtained based on the operation information. FIG. 6 is a diagram illustrating an example of the OD data storage unit 22. As shown in FIG. 6, the OD data storage unit 22 includes items such as “device identification number”, “trip No.”, “trip start date / time”, “trip start zone”, “trip end date / time”, and “trip end zone”. Have The OD data storage unit 22 stores, for example, one record for each trip.

  The “device identification number” identifies the vehicle 3 on which the operation monitoring device 4 is mounted. “Trip No” identifies a trip. “Trip start date and time” indicates the start date and time of the trip. The “trip start zone” indicates a zone on the map where the trip start point is located. As the zone, for example, the B zone used in the road traffic census may be used, or an arbitrary mesh unit may be used. The size of the B zone corresponds to the size of a municipality, for example. “Trip end date and time” indicates the end date and time of the trip. The “trip end zone” indicates a zone on the map where the end point of the trip is located.

  Returning to FIG. 3, the route data storage unit 23 stores the route data obtained based on the operation information, that is, the travel history between trips. FIG. 7 is a diagram illustrating an example of the route data storage unit 23. As shown in FIG. 7, the route data storage unit 23 includes “device identification number”, “trip No.”, “road link ID”, “link entry date / time”, “average speed”, “secondary mesh No”, “ It has items such as “actual vehicle / empty vehicle”. The route data storage unit 23 stores, for example, one record for each road link ID.

  The “device identification number” identifies the vehicle 3 on which the operation monitoring device 4 is mounted. “Trip No” identifies a trip. “Road link ID” identifies a link of a digital road map (DRM). The digital road map is composed of nodes and links. The node indicates a node such as an intersection, and the link indicates a road between the nodes. That is, the “road link ID” identifies a road on the digital road map. “Link entry date / time” indicates a link identified by the road link ID of the trip vehicle 3, that is, the date / time when the trip entered the road. “Average speed” indicates an average speed at which the vehicle 3 travels a link identified by the road link ID. “Secondary mesh No” indicates a secondary mesh to which a link identified by a road link ID belongs. “Secondary mesh No” is a regional mesh code, and for example, a secondary mesh code of “JIS X 0410 regional mesh code” can be used. The secondary mesh is, for example, a map obtained by dividing a map with meshes of approximately the same size based on latitude and longitude, and the length of one side is about 10 km. “Real vehicle / empty vehicle” indicates, for example, whether or not the vehicle 3 was carrying a load when traveling on the link identified by the link ID. The “actual vehicle / empty vehicle” is, for example, an actual vehicle when carrying a load, and an empty vehicle when carrying an empty load.

  Returning to FIG. 3, the questionnaire storage unit 24 stores various types of information related to the requested questionnaire. FIG. 8 is an explanatory diagram illustrating an example of the questionnaire storage unit 24. As shown in FIG. 8, the questionnaire storage unit 24 stores each item of questionnaire ID, request source, questionnaire destination, designated place, range, period start date, period end date, start time, end time, day of the week, amount of money, and delivery date. Have. In addition to the above, the questionnaire storage unit 24 may store various information regarding the questionnaire.

  The item of questionnaire ID is an area for storing identification information for identifying a questionnaire. The requested questionnaire is given a unique questionnaire ID as identification information. For example, questionnaire IDs are assigned in the order requested. The questionnaire ID assigned to the questionnaire is stored in the questionnaire ID item. The item of the request source is an area for storing the identification information of the request source who requested the questionnaire.

  The questionnaire destination is an area for storing information related to a target for which the questionnaire is to be performed. In the present embodiment, it is possible to designate a management source of the vehicle 3 as a target for conducting a questionnaire. For the questionnaire destination, not only the management source of the vehicle 3 but also the transmission destination address of the vehicle 3 may be designated. When the management source is designated as the target of the questionnaire, the management source code of the designated management source is stored in the questionnaire destination item. Further, when the vehicle 3 is designated as a target for conducting the questionnaire, the destination address of the designated vehicle 3 is stored in the questionnaire destination item. In addition, when a management source or the like is not designated as a target for the questionnaire, “0000” indicating that there is no designation and all the management sources are the survey destinations is stored in the questionnaire destination item.

  The item of the designated place is an area for storing position information (latitude, longitude, etc.) indicating the position through which the subject to be surveyed passes. For example, when a questionnaire is conducted on the vehicle 3 passing through a specific road, any position on the specific road is designated as the designated place. The item of the range is an area for storing information indicating an area through which a subject to be surveyed passes. The information indicating the area includes, for example, two diagonal vertices in a rectangular area and the center and radius in a circular area. For example, when a questionnaire is conducted for a vehicle 3 that passes through a specific area, two vertices, a center, a radius, and the like indicating the area are specified as range items.

  The period start date item is an area for storing a start date of a period for conducting a questionnaire. The period end date item is an area for storing the end date of the period for conducting the questionnaire. In the period start date and period end date items, the date is stored when the period for conducting the questionnaire is specified, and “-” is stored when the period is not specified. The item of the start time is an area for storing the start time of the time zone for conducting the questionnaire. The item of end time is an area for storing the end time of the time zone for conducting the questionnaire. In the items of the start time and end time, the time is stored when the time zone for conducting the questionnaire is specified, and “-” is stored when it is not specified.

  The item of the day of the week is an area for storing the condition of the day of the week on which the subject of the questionnaire passes the designated place or area. In the item of day of the week, when the day of the week is designated as a condition, the designated day of the week is stored, and when not designated, “-” is stored.

  The item of the amount is an area for storing a contract amount when paying the consideration for the answer to the questionnaire. In the amount item, a contract amount designated when paying the consideration for the answer to the questionnaire is stored, and “-” is stored when the consideration is not paid. The item of delivery date is an area for storing a delivery date (for example, a date from the start to the end of answer reception) for the answer to the questionnaire. The delivery date item stores the delivery date set when the delivery date is set, and stores “-” when the delivery date is not specified.

  In the example of FIG. 8, in the questionnaire with the questionnaire ID “0001”, the request source is “request source A” and the questionnaire destinations are specified as the management sources “0001” and “0002”. The designated place of the questionnaire with the questionnaire ID “0001” is designated as “North latitude 35.XX, East longitude 139.XX”. Further, two vertices “(AAA, AAA) to (BBB, BBB)” are designated as a range. The questionnaire with the questionnaire ID “0001” targets the vehicle 3 passing through the designated place and range during the time period from 8:00 to 18:00 in the period from May 16, 2015 to June 15, 2015. It shows that. The questionnaire with the questionnaire ID “0001” covers all days of the week because the day of the week is “−”. In the questionnaire with the questionnaire ID “0001”, the contract amount 60 is set from the amount “60”, and the compensation for the answer to the questionnaire is paid based on the set contract amount. The questionnaire with the questionnaire ID “0001” is set with a delivery date for the answer to the questionnaire from the delivery date “XX / XX to YY / YY”.

  Returning to FIG. 3, the question storage unit 25 stores various types of information related to the question of the requested questionnaire. FIG. 9 is an explanatory diagram illustrating an example of the question storage unit 25. As illustrated in FIG. 9, the question storage unit 25 includes items of a questionnaire ID, a question number, and a question content. In addition to the above, the question storage unit 25 may store various types of information related to questions such as a range that can be selected as questions.

  The item of questionnaire ID is an area for storing a questionnaire ID of a questionnaire associated with a question. The question number item is an area for storing a question number. The question numbers are assigned in ascending order from 1 for each questionnaire. The question content item is an area for storing the content to be asked as a questionnaire.

  In the example of FIG. 9, the questionnaire with the questionnaire ID “0001” indicates that the question “XXXXXXX” is to be asked as the question number “1”. The questionnaire with the questionnaire ID “0001” indicates that the question “XXXXXXX” is to be asked as the question number “2”. In the example of FIG. 9, the question content is abbreviated as “XXXXXXX”, but the content of the question to be actually questionnaired is stored.

  Returning to FIG. 3, the answer status storage unit 26 stores various types of information regarding the answer status of the questionnaire. FIG. 10 is an explanatory diagram illustrating an example of the answer status storage unit 26. As shown in FIG. 10, the answer status storage unit 26 has items of a questionnaire ID, a transmission destination number, a transmission date and time, and an answer date and time. In addition to the above, the answer status storage unit 26 may store, for example, various types of information regarding the status of a questionnaire.

  The item of questionnaire ID is an area for storing the questionnaire ID of the transmitted questionnaire. The item of the transmission destination number is an area for storing the transmission destination that transmitted the questionnaire, for example, the device identification number of the operation monitoring device 4. The item of transmission date / time is an area for storing the transmission date / time when the questionnaire is transmitted. The item of the reply date / time is an area for storing the reply date / time when the reply is obtained with respect to the transmitted questionnaire. In the response date / time item, when an answer is obtained, the date / time when the answer is obtained is stored. When no answer is given, “−” is stored.

  In the example of FIG. 10, the questionnaire with the questionnaire ID “0001” is transmitted to the vehicle 3 equipped with the operation monitoring device 4 with the device identification number “1234567” at 8:02 on June 1, 2015. The reply from this transmission destination was obtained at 12:30 on June 1, 2015. Further, the questionnaire with the questionnaire ID “0001” is transmitted to the vehicle 3 equipped with the operation monitoring device 4 with the device identification number “1234568” at 9:00 on June 1, 2015 and has not been answered.

  Returning to FIG. 3, the answer storage unit 27 is data that stores various types of information related to the answer contents of the questionnaire. FIG. 11 is an explanatory diagram illustrating an example of the answer storage unit 27. As shown in FIG. 11, the answer storage unit 27 has items of answer source number, questionnaire ID, question number, and answer. In addition to the above, the answer storage unit 27 may store, for example, various types of information related to questionnaire response contents.

  The item of the answer source number is an area for storing the device identification number of the operation monitoring device 4 mounted on the vehicle 3 for which the answer to the questionnaire is obtained. The item of the questionnaire ID is an area for storing the questionnaire ID of the answered questionnaire. The question number item is an area for storing the question number of the answered questionnaire. The answer item is an area for storing the contents answered to the question.

  In the example of FIG. 11, the questionnaire with the questionnaire ID “0001” has an answer “1” to the question number “1” from the vehicle 3 on which the operation monitoring apparatus 4 with the device identification number “1234567” is mounted. The answer “5” is obtained for the question number “2”.

  Returning to FIG. 3, the collection status table 28 is a table that summarizes the collection status of responses to the questionnaire for each destination of the questionnaire based on the response status storage unit 26. The apportionment table 29 is a table for storing an apportionment amount for a contract amount when paying a price for an answer to a questionnaire for each transmission destination of the questionnaire. The incentive table 30 is a table that stores information indicating the degree of contribution to the questionnaire response calculated by the incentive processing unit 46 for each questionnaire destination.

  The control unit 12 is a device that controls the entire server apparatus 1. As the control unit 12, an electronic circuit such as a CPU (Central Processing Unit) and an MPU (Micro Processing Unit), or an integrated circuit such as an ASIC (Application Specific Integrated Circuit) and an FPGA (Field Programmable Gate Array) can be employed. The control unit 12 has an internal memory for storing programs defining various processing procedures and control data, and executes various processes using these. The control unit 12 functions as various processing units by operating various programs. For example, the control unit 12 includes an acquisition unit 40, an operation management unit 41, a reception unit 42, an extraction unit 43, an analysis unit 44, a transmission / recovery unit 45, an incentive processing unit 46, and an output unit 47.

  The acquisition unit 40 acquires various types of information. For example, the acquisition unit 40 acquires operation information from the operation monitoring device 4 via the communication network N. The operation information may be transmitted by the acquisition unit 40 by transmitting a request to each operation monitoring device 4 or may be periodically transmitted by each operation monitoring device 4. The acquisition unit 40 stores the acquired operation information in the operation information storage unit 21.

  The operation management unit 41 performs operation management for the vehicle 3 based on the operation information storage unit 21. For example, the operation manager logs in the server device 1 by operating the terminal device 5. A management source code of a management source to which the operation manager belongs is associated with the user ID used by the operation manager for login. The operation management unit 41 specifies, from the operation monitoring device 4, the operation monitoring device 4 that is associated with the management source code of the management source to which the operation manager belongs and that has the operation manager as the management source. In response to a request from the terminal device 5, the operation management unit 41 operates the vehicle 3 based on various types of information stored in the operation information storage unit 21 and managed by the operation monitoring device 4. Provide various management information.

  The reception unit 42 performs various receptions. For example, the reception unit 42 receives various registrations related to a questionnaire. For example, the person in charge of the questionnaire requester operates the terminal device 6 to log in to the server device 1. The identification information of the request source is associated with the user ID used for login by the person in charge of the questionnaire request source. The accepting unit 42 displays various screens on the terminal device 6 in response to a request from the terminal device 6 and accepts various registrations regarding the questionnaire. For example, the reception unit 42 displays a questionnaire registration screen for registering a questionnaire target on the terminal device 6 and receives registration of the questionnaire target.

  FIG. 12 is an explanatory diagram illustrating an example of the questionnaire registration screen 100. As illustrated in FIG. 12, the questionnaire registration screen 100 includes a map display area 101, a designated place input area 102, a range input area 103, a map designation unit 104, and an estimate display button 105.

  The map display area 101 is an area for displaying a road map based on a digital map. The map display area 101 is provided with a slider 101A for designating enlargement / reduction of the displayed road map. Further, the map display area 101 can change the range of the road map displayed in the map display area 101 by a drag operation with the mouse cursor 120. In the map display area 101, a designated place icon 101B indicating a designated place designated by the designated place input area 102 and a range frame 101C showing a range designated by the range input area 103 are displayed. When there is an instruction from the map designating unit 104, the designated location icon 101B and the range frame 101C are set based on the operation of the mouse cursor 120 on the road map in the map display area 101, that is, the designated location and range are set. May be performed.

  The designated place input area 102 is an area for designating a designated place through which the vehicle 3 passes as a condition for narrowing down the vehicles 3 to which the questionnaire is transmitted. The range input area 103 is an area for designating an area (range) through which the vehicle 3 passes as a condition for narrowing down the vehicle 3 that is the transmission destination of the questionnaire. The map designating unit 104 is an area for instructing designation of a designated place and range based on an operation of the mouse cursor 120 on the road map in the map display area 101. The estimate display button 105 is a button for instructing an estimate display related to the questionnaire under the narrowed-down conditions already input on the questionnaire registration screen 100.

  The questionnaire registration screen 100 also includes a period start date input area 106, a period end date input area 107, a day of the week input area 108, a start time input area 109, and an end time input area 110. Further, the questionnaire registration screen 100 includes a question registration button 114, an amount confirmation button 115, a designation completion button 116, and a cancel button 117.

  The period start date input area 106 is an area for designating the start date of the period for conducting the questionnaire. The period end date input area 107 is an area for designating the end date of the period for conducting the questionnaire. The day of the week input area 108 is an area for designating a day of the week. The start time input area 109 is an area for designating the start time of the time zone for conducting the questionnaire. The end time input area 110 is an area for designating the end time of the time zone for conducting the questionnaire. The period, day of the week, and time zone for conducting the questionnaire are arbitrarily entered. For example, when a period is specified, the date is input to the period start date input area 106 and the period end date input area 107. When a day of the week is specified, the day of the week is input in the day of the week input area 108. When a time zone is specified, the time is input to the start time input area 109 and the end time input area 110. It should be noted that for the questionnaire period input in the period start date input area 106 and the period end date input area 107, since the questionnaire results are aggregated, at least the end date of the period is input.

  The question registration button 114 is a button for instructing registration of a question for a questionnaire. The amount confirmation button 115 is a button for instructing confirmation of the contract amount when paying a price for the answer to the questionnaire. The designation completion button 116 is a button for instructing the completion of designation regarding the target and condition for the questionnaire. The cancel button 117 is a button for canceling the designation and instructing the display end of the questionnaire registration screen 100.

  A user (for example, a person in charge of a questionnaire request source) uses the questionnaire registration screen 100 to specify a questionnaire target, conditions, and the like. When the designation completion button 116 is selected, the reception unit 42 assigns a new questionnaire ID, and stores the questionnaire ID and each information input on the questionnaire registration screen 100 in the questionnaire storage unit 24. At this time, the reception unit 42 stores in the questionnaire storage unit 24 a delivery date corresponding to the questionnaire period input on the questionnaire registration screen 100. For example, the reception unit 42 stores, in the questionnaire storage unit 24, from the end date of the questionnaire to 5 business days including the period of the questionnaire as the delivery date of the questionnaire. The setting of the delivery date of the questionnaire is not limited to the above calculation method as long as it is a predetermined period corresponding to the questionnaire period (at least after the start of the questionnaire).

  Returning to FIG. 3, the extraction unit 43 performs various extractions. For example, the extraction unit 43 refers to the OD data storage unit 22 that stores the start and end points of the trip of the vehicle 3 and the route data storage unit 23 that stores the movement history from the start point to the end point, and is designated as a narrowing condition. The vehicle 3 that has passed the specified place and range is extracted. Specifically, for the trip of each vehicle 3 stored in the OD data storage unit 22, the extraction unit 43 matches the location and range specified as the narrowing conditions for the travel history stored in the route data storage unit 23. The vehicle 3 is extracted.

  In addition to specifying the location and range, the extraction unit 43 also specifies the trip date and time of each vehicle 3 stored in the OD data storage unit 22 when at least one of the survey period, day of the week, and time zone is specified. Based on the above, a vehicle 3 that satisfies the specified condition is extracted. For example, when the period of the questionnaire is designated, the extraction unit 43 extracts those within the period for which the trip date is designated. If the day of the week is specified, the one corresponding to the day of the week for which the trip date is specified is extracted. Further, the extraction unit 43 refers to the OD data storage unit 22 and the route data storage unit 23 and extracts the number of trips of the vehicle 3 that has passed the designated place and range, that is, the number of travels.

  The analysis unit 44 performs various types of analysis. For example, the analysis unit 44 uses the operation information storage unit 21, the OD data storage unit 22, and the route data storage unit 23 for the vehicle 3 extracted by the extraction unit 43 to pass the specified place and area. Analyzing movement trends and number of cars.

  Specifically, the analysis unit 44 identifies a trip that crosses a designated place and area from the movement history in the route data storage unit 23. Next, the analysis unit 44 obtains the identified trip start point (trip start zone) and end point (trip end zone) from the OD data storage unit 22 and calculates the travel distance before and after passing through the designated place and area. . The calculated travel distance may be an average value (average travel distance) of the plurality of vehicles 3. The number of vehicles 3 passing through the designated place and area can be determined from the number of trips having different device identification numbers from the number of specified trips.

  In addition, about the tendency of the movement of the vehicle 3 before and behind passing through the designated place and area, it is not limited to a travel distance, A travel time, an average speed, a safe driving degree, etc. may be sufficient. For example, for travel time, the time passing through a designated place and area based on the route data storage unit 23 is obtained, and the difference between the trip start time and end time (trip start date and end date) is calculated. Is obtained. The average speed is obtained from the average speed before and after passing through the designated place and area based on the route data storage unit 23. In addition, the safe driving degree is obtained based on the operation information storage unit 21 to obtain the speed and G value before and after passing through the designated place and area, and the average value of the speed and G value is determined for each predetermined threshold value. It is obtained by evaluating.

  The transmission / collection unit 45 performs transmission of each questionnaire stored in the questionnaire storage unit 24 and reception (collection) of an answer from the terminal device 5 with respect to the transmitted questionnaire. Specifically, the transmission / recovery unit 45 reads the conditions (designated place, range, period, day of the week, time zone) of each questionnaire stored in the questionnaire storage unit 24 and outputs the read conditions to the extraction unit 43. Thus, the vehicle 3 that satisfies the condition is obtained. Next, the transmission / recovery unit 45 transmits the question stored in the question storage unit 25 to the transmission destination with the vehicle 3 satisfying the condition as a questionnaire destination (transmission destination).

  At this time, the transmission / recovery unit 45 stores information indicating the transmission destination (for example, a device identification number, a management source code indicating the management source, etc.) in the “questionnaire destination” of the questionnaire storage unit 24. In addition, the transmission / recovery unit 45 generates a record corresponding to the transmission in the answer status storage unit 26, the ID of the transmitted questionnaire is “survey ID”, the transmission destination is “transmission destination number”, and the transmission date / time is Stored in "Send date" respectively.

  In addition, when receiving an answer from the terminal device 5, the transmission / recovery unit 45 stores the received date and time in “answer date and time” of the answer status storage unit 26. Further, the transmission / recovery unit 45 stores the received response content (for example, a combination of a question number and a response) in the response storage unit 27 together with information indicating the response source (for example, a device identification number) and a questionnaire ID.

  The incentive processing unit 46 obtains the degree of contribution to the questionnaire for each questionnaire transmission destination for each questionnaire based on the answer status storage unit 26. Specifically, the incentive processing unit 46 refers to the answer status storage unit 26 for each questionnaire identified by the questionnaire ID, and the number of transmissions of the questionnaire transmitted for each destination of the questionnaire, the number of responses to the questionnaire, Are collected and stored in the collection status table 28. In addition, about the transmission destination of a questionnaire, it is good also as a company which manages the vehicle 3 or the vehicle 3. FIG. In this embodiment, it shall total for every company shown by the management origin number which manages the vehicle 3. FIG. The number of responses is calculated by comparing the date and time of answering the questionnaire identified by the questionnaire ID and the delivery date, and counting the number of responses to the questionnaire within the delivery date. As for the number of responses, the number of stored response dates may be counted, and the number of responses to the questionnaire may be simply tabulated.

  Next, the incentive processing unit 46 calculates an apportioning amount for each destination based on a predetermined rule based on the collection status table 28 collected for each questionnaire and the contract amount set in the questionnaire, and an apportioning table. 29. Next, the incentive processing unit 46 calculates the contribution for each transmission destination in each questionnaire based on a predetermined rule based on the number of responses in the collection status table 28. The incentive processing unit 46 stores the calculated contribution degree for each transmission destination in the incentive table 30. As an example, a value obtained by accumulating the contribution degree for each transmission destination may be stored in the incentive table 30 by adding the contribution degree to the previous value and storing the contribution degree.

  The output unit 47 performs various outputs. For example, the output unit 47 outputs the analysis result of the analysis unit 44 regarding the movement tendency and the number of vehicles 3 passing through a designated place and area. The output unit 47 outputs the contribution degree for each transmission destination obtained by the incentive processing unit 46. Further, the output unit 47 outputs the result of totaling the answers for each question in the answer storage unit 27 for each questionnaire. The output in the output unit 47 may be a display output on the display screen of the terminal device 6, or may be printed on a medium such as paper, stored in a storage medium, or the like.

  Next, details of operations regarding questionnaire setting, questionnaire transmission / recovery, incentive processing, and questionnaire result output will be described.

  FIG. 13 is a flowchart illustrating an example of a process for accepting a questionnaire setting. As illustrated in FIG. 13, when the process of accepting the questionnaire setting is started, the accepting unit 42 displays the questionnaire registration screen 100 on the display screen of the terminal device 6, and the condition for narrowing down the vehicle 3 that is the questionnaire transmission destination. Then, the setting of the area through which the vehicle 3 passes is accepted (S10).

  Next, the reception unit 42 determines whether or not to perform an estimate based on whether or not the estimate display button 105 is operated (S11). When the estimate display button 105 is not operated and the estimate is not performed (S11: NO), the reception unit 42 skips the process of S12.

  When there is an operation of the estimate display button 105 and an estimate is made (S11: YES), the reception unit 42 performs an estimate display process for displaying an estimate under the conditions set on the questionnaire registration screen 100 (S12). .

  FIG. 14 is a flowchart illustrating an example of processing for displaying an estimate. As illustrated in FIG. 14, when the process is started, the reception unit 42 receives information about the set area such as values input to the designated place input area 102 and the range input area 103 (position and range on the digital map). Etc.) is acquired (S20). Next, the extraction unit 43 refers to the OD data storage unit 22 and the route data storage unit 23 based on the acquired area information, and extracts the vehicle 3 passing through the area (S21).

  FIG. 15 is an explanatory diagram for explaining vehicle extraction. In FIG. 15, the movement history of a vehicle that passes through the range frame 101C is represented by a solid line, and the movement history of a vehicle that does not pass through the range frame 101C is represented by a dotted line. As shown in FIG. 15, in the example of FIG. 15, the vehicles C1 and C3 passing through the range frame 101C are extracted from the movement history of the vehicles C1 to C5 based on the OD data storage unit 22 and the route data storage unit 23.

  Next, the analysis unit 44 classifies the operation information storage unit 21, the OD data storage unit 22, and the route data storage unit 23 for the vehicle 3 extracted by the extraction unit 43 by time zone or company (S22). A loop process for performing analysis every three is executed (S23 to S27).

  Specifically, the analysis unit 44 acquires the start point and end point of a trip (route) that crosses the specified area from the movement history in the route data storage unit 23 (S24). Next, the analysis unit 44 calculates the travel distance before and after passing through the designated area (S25). For example, the analysis unit 44 calculates the travel distance before passing through the area based on the distance between the start point and the area. The analysis unit 44 calculates a travel distance after passing through the area based on the distance between the area and the end point.

  Next, the analysis unit 44 obtains the speed and G value before and after passing through the designated area based on the operation information storage unit 21, and calculates the safe driving degree (S26). Note that the calculation of the travel distance and the degree of safe driving in S25 and S26 is an example, and the average speed, the travel time, and the like may be calculated in S25 and S26.

  After performing the analysis for each vehicle 3 in S23 to S27, the analysis unit 44 adds up the values obtained by the analysis for each classification (S28). For example, the analysis unit 44 adds up the average value (average travel distance) of the travel distance before and after passing through the specified area. Further, the analysis unit 44 counts the number of vehicles that have passed through the area from the number of loop processes for each vehicle 3. Next, the output unit 47 displays the aggregation result on the estimate display screen (S29).

  FIG. 16 is an explanatory diagram illustrating an example of the estimate display screen 200. As shown in FIG. 16, the estimate display screen 200 has an estimate table 201 and a confirmation button 202.

  The estimation table 201 is a table that displays a list of aggregation results totaled for each classification (time zone in the illustrated example). The estimate table 201 is an estimate obtained by analyzing the platform (OD data storage unit 22, route data storage unit 23, etc.) for each vehicle 3, such as the number of vehicles passing through the area in each time zone and the average mileage before and after passing. As shown.

  Therefore, at the time of the questionnaire request, the user displays the estimate display screen 200 and confirms the contents of the estimate table 201 to check whether the setting of the area for narrowing down the vehicles 3 to which the questionnaire is transmitted is appropriate. Can be confirmed in advance. For example, if there is a bias in the front and back travel distance, it means that the area is biased toward the start point or the end point. Therefore, when it is desired to set an area between the start point and the end point, it can be determined that it is not appropriate.

  The confirmation button 202 is a button for instructing confirmation of the estimated content. The output unit 47 finishes displaying the estimate display screen 200 according to the instruction of the confirmation button 202 and returns the display to the previous screen (questionnaire registration screen 100).

  Returning to FIG. 13, following S12, the accepting unit 42 accepts the setting of various conditions (for example, period, day of the week, time, etc.) of the questionnaire (S13). Next, the accepting unit 42 displays a question content registration screen based on the operation of the question registration button 114 and the like, and accepts the question registration of the questionnaire (S14).

  FIG. 17 is an explanatory diagram showing an example of the question content registration screen 300. As illustrated in FIG. 17, the question content registration screen 300 includes a question input area 301, a registration completion button 302, and a cancel button 303.

  The question input area 301 is an area for designating question contents. The question input area 301 is a data grid, is provided with a “question number” and “content” header, and an area of a question column can be input. In the question input area 301, when an input is made to the question column area of the last row, a new question number is assigned and a row is added. In the example of FIG. 17, a question number “3” line is added due to the input of the question number “2”. The registration completion button 302 is a button for instructing completion of input of question contents. A cancel button 303 is a button for instructing to end the display of the question content registration screen 300 by canceling the input of the question.

  The person in charge of the questionnaire requester inputs the question contents to be surveyed using the question content registration screen 300. When the registration completion button 302 is selected, the reception unit 42 stores each piece of information input on the question content registration screen 300 in the question storage unit 25.

  FIG. 18 is an explanatory diagram of a specific example of the question content. As shown in FIG. 18, the person in charge of the questionnaire requester uses locations P1 to P3 as candidate locations such as stores in the range frame 101C. Therefore, the person in charge creates a question that can determine the possibility that the driver (questionnaire respondent) of the vehicle 3 that passes through the range frame 101 </ b> C stops at the places P <b> 1 to P <b> 3 and registers it from the question content registration screen 300.

  Returning to FIG. 13, following S14, the accepting unit 42 displays a monetary confirmation screen based on the operation of the monetary confirmation button 115, etc., and accepts confirmation of the contract amount when paying a price for the answer to the questionnaire (S15). .

  FIG. 19 is an explanatory diagram showing an example of the money amount confirmation screen 400. As shown in FIG. 19, the money amount confirmation screen 400 has a money amount display area 401, an estimate table 402, and a confirmation button 403.

  The amount display area 401 is an area for displaying a contract amount calculated from the number of vehicles estimated as the vehicle 3 that satisfies various conditions (for example, period, day of the week, time, etc.) of a specified questionnaire. Specifically, as in the process of displaying the estimate, the extraction unit 43 extracts the vehicle 3 that satisfies the various conditions (for example, the period, day of the week, and time) of the specified questionnaire together with the area. Count the number of units and get an estimate of the number. Next, the reception unit 42 refers to the unit-contract amount table in which the contract amount for each number of vehicles is set in advance, sends a questionnaire to the estimated number of vehicles 3 and pays the price for the answer to the survey Is displayed in the amount display area 401. The estimate table 402 is a table in which data of the vehicle 3 that satisfies various conditions (for example, a period, a day of the week, and a time) of a specified questionnaire together with the area is tabulated. Specifically, the extraction unit 43 extracts the vehicle 3 that satisfies various conditions (for example, period, day of the week, time, etc.) of the specified questionnaire together with the area, as in the process of displaying the estimate. Next, the estimation table 402 can be obtained by collecting the data of the vehicle 3 extracted by the analysis unit 44.

  The confirmation button 403 is a button for instructing completion of confirmation of the contract amount. The user (for example, the person in charge of the questionnaire request source) confirms the contract amount from the amount confirmation screen 400. When the confirmation button 403 is selected, the reception unit 42 stores the contract amount displayed in the amount display area 401 in the questionnaire storage unit 24.

  Returning to FIG. 13, after S15, the accepting unit 42 determines whether or not various designations in the questionnaire are completed based on the operation of the designation completion button 116 (S16). When various designations are not completed (S16: NO), the reception unit 42 returns the process to S10. When various designations are completed (S16: YES), the receiving unit 42 ends the process.

  FIG. 20 is a flowchart illustrating an example of a process for transmitting / collecting a questionnaire. As shown in FIG. 20, the transmission / recovery unit 45 reads the conditions (designated place, range, period, day of the week, time zone) of each questionnaire stored in the questionnaire storage unit 24 (S30). Next, the transmission / recovery unit 45 outputs the read condition to the extraction unit 43 to obtain a transmission destination that is the vehicle 3 that satisfies the condition. Next, the transmission / recovery unit 45 transmits the question stored in the question storage unit 25 to the transmission destination with the vehicle 3 satisfying the condition as a questionnaire destination (transmission destination) (S31).

  Next, the transmission / recovery unit 45 determines whether or not there is an answer from the terminal device 5 (S32). If there is an answer (S32: YES), the received answer is registered in the storage unit 11 (S33). Specifically, the transmission / recovery unit 45 stores the received date and time in the “answer date and time” of the answer status storage unit 26. Further, the transmission / recovery unit 45 stores the received response content (for example, a combination of a question number and a response) in the response storage unit 27 together with information indicating the response source (for example, a device identification number) and a questionnaire ID.

  FIG. 21 is a flowchart illustrating an example of incentive processing. As shown in FIG. 21, when the process is started, the incentive processing unit 46 refers to the answer status storage unit 26 for each questionnaire identified by the questionnaire ID, and the answer status for each questionnaire transmission destination (for example, the questionnaire). The number of transmissions transmitted and the number of responses to the questionnaire are tabulated (S40). Next, the incentive processing unit 46 records the aggregation result in the collection status table 28 (S41).

  FIG. 22 is an explanatory diagram illustrating an example of the collection status table 28, the apportionment table 29, and the incentive table 30. As shown in FIG. 22, the collection status table 28 records the response status (number of questionnaire transmissions, number of questionnaire responses) for each questionnaire transmission destination (Company A, Company B in the illustrated example).

  Next, the incentive processing unit 46 calculates a prorated amount for each transmission destination based on a predetermined rule based on the collection status table 28 collected for each questionnaire and the contract amount set in the questionnaire (S42). ). An example of a rule for calculating a prorated amount is (contract amount) × 50% × (number of responses) / (total number of calls). Next, the incentive processing unit 46 records the apportioned amount for each transmission destination (company, etc.) in the apportioning table 29 (S43). Specifically, as shown in FIG. 22, an apportioning amount for each questionnaire transmission destination (Company A and Company B in the illustrated example) is recorded in the apportionment table 29.

  Next, the incentive processing unit 46 calculates the contribution and penalty for each transmission destination in each questionnaire based on a predetermined rule based on the collection status table 28 (S44). For example, when the number of questionnaire responses exceeds a predetermined value, the contribution is calculated by adding points. Further, when the number of questionnaires sent and the number of answers are the same (when all questionnaires are answered), additional points may be added. Penalties may be generated when the difference between the number of questionnaires sent and the number of answers exceeds a predetermined value (when the number of answers to the number of calls is small).

  Next, the incentive processing unit 46 records the calculated contribution and penalty for each transmission destination in the incentive table 30 (S45). Specifically, as shown in FIG. 22, the incentive table 30 records penalties and contributions for each questionnaire destination (company A and company B in the illustrated example). Note that the amount collected in the incentive table 30 is the sum of the apportioned amount of each questionnaire. The effective number is the number of questionnaires in each company.

  Next, the output unit 47 refers to the incentive table 30 and performs transfer according to the notification of the contribution degree for each transmission destination and the total amount in the incentive table 30 (S46).

  FIG. 23 is an explanatory diagram showing a specific example of incentive processing. In FIG. 23, Greek letters α to η indicate the period of each questionnaire. As shown in FIG. 23, the collection status table 28 of each questionnaire is created based on the answers in the period (α to η) of each questionnaire, and the apportionment table 29 of each questionnaire is created.

  And the incentive process part 46 totals the collection | recovery status table 28 and the apportionment table 29 of each questionnaire, for example for every period (1Q-4Q) which divided one year into four, and obtains the incentive table 30. For example, it is assumed that the cumulative contribution of Company A by 3Q 2015 is 3 (B). Note that “(B)” in the contribution degree 3 (B) is an evaluation of the contribution degree step by step with alphanumeric characters such as A to C.

  Here, it is assumed that company A has obtained a contribution of −1 in the questionnaire for period α and a contribution of +6 in the questionnaire for period β in 2015Q4. In this case, the cumulative contribution of Company A is +8 (B) by adding +6 and -1 to +3 in the 2015 4Q aggregation. The output unit 47 outputs the contributions totaled for each period (1Q to 4Q) in each company. As described above, the questionnaire requester can increase the questionnaire response rate and perform a highly accurate questionnaire survey by giving an incentive to the questionnaire response for each questionnaire transmission destination.

  FIG. 24 is a flowchart illustrating an example of processing for outputting a questionnaire result. As illustrated in FIG. 24, the output unit 47 acquires an area (range) of the questionnaire storage unit 24 for an output target questionnaire for outputting the result (S50). Next, the extraction unit 43, based on the OD data storage unit 22 and the route data storage unit 23, in the acquired range, various conditions (period, time zone, day of week) set in the questionnaire storage unit 24 for the questionnaire to be output. Etc.) is extracted (S51). The analysis unit 44 reads out and extracts the travel data of the vehicle 3 from the operation information storage unit 21, the OD data storage unit 22, and the route data storage unit 23 (S52).

  Next, the output unit 47 obtains answers from the answer source for the questionnaire for outputting the results from the answer storage unit 27 (S53), and totals the obtained answers (S54). Next, the output unit 47 displays the tabulation results tabulated in S52 and S54 on the result output screen (S55).

  FIG. 25 is an explanatory diagram showing an example of the result output screen 500. As shown in FIG. 25, the result output screen 500 includes information obtained by totaling travel data obtained from each vehicle 3 under the conditions of a questionnaire to be output, and information obtained by summarizing questionnaire responses from each vehicle 3. Is displayed. Specifically, the output unit 47 displays on the result output screen 500 the information obtained by collecting the running data and the information obtained by collecting the answers of the questionnaire as different display modes (for example, whether or not shaded display is used). Thereby, the tabulation result of the travel data obtained by analyzing the platform (the OD data storage unit 22, the route data storage unit 23, etc.) for each vehicle 3 and the tabulation result of the questionnaire responses are, for example, one table. Since they are displayed together, the user can grasp as a highly accurate questionnaire result. Moreover, since the total result of driving | running | working data and the total result of the answer of a questionnaire are displayed in a different display mode, the user can compare each other's result easily.

  It should be noted that each component of each illustrated apparatus does not necessarily have to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured.

  Moreover, in this embodiment, the case where the moving body was the vehicle 3 was illustrated about the moving body of the object used as the transmission destination of a questionnaire. However, the mobile body is not limited to the vehicle 3, and may be a mobile terminal such as a mobile phone or a smartphone that can acquire position information by GPS, for example. For example, when the mobile body is a mobile terminal such as a mobile phone or a smartphone, the operation monitoring device 4 is replaced with a mobile terminal, and the transportation company 2 is replaced with a user of the mobile terminal. And the server apparatus 1 acquires the positional information which the portable terminal acquired sequentially by GPS, specifies the tendency of the extraction of the mobile body (mobile terminal) which passes an area, and the movement before and behind passing an area, and estimates it. Output.

  Various processing functions performed in the server device 1 may be executed entirely or arbitrarily on a CPU (or a microcomputer such as an MPU or MCU (Micro Controller Unit)). In addition, various processing functions may be executed in whole or in any part on a program that is analyzed and executed by a CPU (or a microcomputer such as an MPU or MCU) or hardware based on wired logic. Needless to say, it is good.

  By the way, the various processes described in the above embodiments can be realized by executing a program prepared in advance by a computer. Therefore, in the following, an example of a computer (hardware) that executes a program having the same function as the above embodiment will be described. FIG. 26 is a block diagram illustrating an example of a hardware configuration of the server device 1 according to the embodiment.

  As illustrated in FIG. 26, the server device 1 includes a CPU 501 that executes various arithmetic processes, an input device 502 that receives data input, a monitor 503, and a speaker 504. The server device 1 also includes a medium reading device 505 that reads a program and the like from a storage medium, an interface device 506 for connecting to various devices, and a communication device 507 for communication connection with an external device by wire or wireless. . The server device 1 also includes a RAM 508 that temporarily stores various types of information and a hard disk device 509. Each unit (501 to 509) in the server device 1 is connected to the bus 510.

  The hard disk device 509 stores a program 511 for executing various processes by the control unit 12 described in the above embodiment. The hard disk device 509 stores various data 512 (for example, data stored in the storage unit 11) that is referred to by the program 511. For example, the input device 502 receives an input of operation information from an operator of the server device 1. The monitor 503 displays various screens operated by the operator, for example. The interface device 506 is connected to a printing device, for example. The communication device 507 is connected to a communication network such as a LAN (Local Area Network) and exchanges various information with an external device via the communication network N.

  The CPU 501 reads out the program 511 stored in the hard disk device 509, develops it in the RAM 508, and executes it to perform various processes. Note that the program 511 may not be stored in the hard disk device 509. For example, the server device 1 may read and execute the program 511 stored in a storage medium readable by the server device 1. The storage medium readable by the server device 1 corresponds to, for example, a portable recording medium such as a CD-ROM, a DVD disk, a USB (Universal Serial Bus) memory, a semiconductor memory such as a flash memory, a hard disk drive, and the like. Alternatively, the program may be stored in a device connected to a public line, the Internet, a LAN, or the like, and the server device 1 may read and execute the program from these.

DESCRIPTION OF SYMBOLS 1 ... Server apparatus 2 ... Transport company 3 ... Vehicle 4 ... Operation monitoring apparatus 5, 6 ... Terminal apparatus 10 ... Communication part 11 ... Storage part 12 ... Control part 20 ... Monitoring apparatus information storage part 21 ... Operation information storage part 22 ... OD data storage unit 23 ... route data storage unit 24 ... questionnaire storage unit 25 ... question storage unit 26 ... answer status storage unit 27 ... answer storage unit 28 ... collection status table 29 ... apportionment table 30 ... incentive table 40 ... acquisition unit 41 ... Operation management unit 42 ... reception unit 43 ... extraction unit 44 ... analysis unit 45 ... transmission / collection unit 46 ... incentive processing unit 47 ... output unit 100 ... questionnaire registration screen 200 ... estimate display screen 300 ... question content registration screen 400 ... price check Screen 500 ... Result output screen 501 ... CPU
511 ... Program 512 ... Various data C1-C5 ... Vehicle N ... Communication networks P1-P3 ... Location S ... Questionnaire implementation system α-η ... Questionnaire period

Claims (8)

An area reception unit that accepts designation of an area as a condition for narrowing down the mobile object to which the questionnaire is sent,
An extraction unit for extracting a moving body that passes through the received area with reference to a storage unit that stores history information of the moving body including a starting point and an arrival point of the moving body and a position at predetermined time intervals;
Based on the history information about the extracted mobile object, an analysis unit that identifies the tendency of movement before and after passing through the area;
A questionnaire processing apparatus, comprising: an output unit that outputs a tendency of movement before and after passing through the specified area and the number of moving bodies that pass through the area as a questionnaire estimation result. An area reception unit that receives the designation of the area;
An extraction unit for extracting the moving body that has passed through the received area with reference to a storage unit that stores the history information of the moving body including a starting point and an arrival point of the moving body and a position for each predetermined time;
Based on the history information about the extracted mobile object, an analysis unit that calculates an average mileage before and after passing through the area;
And an output unit that outputs an average travel distance before and after passing through the calculated area. In addition to the designation of the area, the area acceptance unit further accepts designation of at least one of a day of the week and a time zone,
The storage unit stores the date and time when the position was acquired in association with each other, and the extraction unit refers to the date and time when the position was acquired and passes through the area received on the specified day of the week or time period. The questionnaire processing apparatus according to claim 1, wherein the mobile body is extracted. An answer receiving unit for receiving an answer to a questionnaire with the extracted mobile as a transmission destination;
The questionnaire processing apparatus according to claim 1, further comprising: a totaling result output unit that outputs a result of totaling the answers of the accepted questionnaires. Accept area designation as a condition to narrow down mobile objects to send surveys,
With reference to the storage unit that stores the history information of the mobile object including the starting point and the arrival point of the mobile object and the position at every predetermined time, the mobile object that passes the received area is extracted,
Based on the history information about the extracted mobile object, identify the tendency of movement before and after passing through the area,
A questionnaire processing method, wherein the computer executes a process of outputting the identified tendency of movement before and after passing through the area and the number of mobile bodies passing through the area as a questionnaire estimation result. Accept area specification,
With reference to the storage unit storing the history information of the mobile object including the starting point and the arrival point of the mobile object and the position at every predetermined time, the mobile object that has passed through the received area is extracted.
Based on the history information about the extracted mobile object, calculate the average mileage before and after passing through the area,
A questionnaire processing method, wherein the computer executes a process of outputting the average travel distance before and after passing through the calculated area. Accept area designation as a condition to narrow down mobile objects to send surveys,
With reference to the storage unit that stores the history information of the mobile object including the starting point and the arrival point of the mobile object and the position at every predetermined time, the mobile object that passes the received area is extracted,
Based on the history information about the extracted mobile object, identify the tendency of movement before and after passing through the area,
A questionnaire processing program for causing a computer to execute a process of outputting the identified tendency of movement before and after passing through the area and the number of moving bodies passing through the area as a questionnaire estimation result. Accept area specification,
With reference to the storage unit storing the history information of the mobile object including the starting point and the arrival point of the mobile object and the position at every predetermined time, the mobile object that has passed through the received area is extracted.
Based on the history information about the extracted mobile object, calculate the average mileage before and after passing through the area,
A questionnaire processing program for causing a computer to execute a process of outputting an average travel distance before and after passing through the calculated area.

Images