JP6647595B2 - Information processing system, information processing apparatus, server, information processing method and program - Google Patents

Description

  The present invention relates to an information processing system, an information processing apparatus, a server, an information processing method, and a program.

2. Description of the Related Art Conventionally, a dialog system in which a computer and a human have a dialog is known. In such a dialog system, the content of a dialog is constructed by a single dialog scenario or a combination of a plurality of dialog scenarios based on a prepared dialog scenario. Therefore, in order to increase the variation of the dialog, it is necessary to prepare many dialog scenarios in advance, assuming the input and output of the dialog.
A technique for creating a dialogue scenario is disclosed in Non-Patent Document 1, for example.

"Construction of the first voice dialogue system-development technique of efficiency improvement / Blog of Himms Co., Ltd.", [online], Himms Co., Ltd. .jp / blog02.html>

However, in the related art for creating a dialog scenario, when an input that is not assumed from a preceding dialog scenario is input to a prepared dialog scenario, a transition to the next dialog scenario is performed. Therefore, an appropriate dialogue cannot be established. Therefore, if it is not possible to make a transition to the next dialog scenario, it is necessary to return to the step of creating the dialog scenario and re-associate the input and output of the dialog scenario. At this time, the creator of the dialog scenario is required to create the dialog scenario while strictly considering the consistency between the input and the output between the dialog scenarios.
As described above, in the related art, when performing a dialog with a computer, it is required that the interface of the dialog scenario be strictly matched, and it is difficult to flexibly adapt the dialog scenario to execute the dialog. Met.

  An object of the present invention is to enable a dialog with a computer to be executed by adapting a dialog scenario more flexibly.

In order to achieve the above object, an information processing system according to one embodiment of the present invention includes:
An information processing system configured to be able to communicate with an information processing apparatus that executes data of a scenario of an interactive process and a server that stores data that is an element of the data of the scenario,
The information processing device,
Element determining means for determining whether an element of the data of the scenario to be executed is an unmatched element in which information input / output with at least one element before or after the data of the scenario does not match ,
An interpolating element that is an element of the scenario data for interpolating information input / output in the unmatched element when the element of the scenario data is determined to be the unmatched element by the element determining unit. Data acquisition means for acquiring the data from the server;
Data execution means for executing the data of the scenario to be executed, by adding the data of the interpolation element acquired by the data acquisition means to the unmatched elements in the data of the scenario to be executed,
It is characterized by having.

  According to the present invention, a dialog with a computer can be executed by adapting a dialog scenario more flexibly.

It is a figure showing the system configuration of the dialog scenario processing system concerning the present invention. FIG. 2 is a diagram illustrating a hardware configuration of an information processing device that configures a terminal device and a server. FIG. 2 is a block diagram illustrating a functional configuration of the terminal device. FIG. 9 is a schematic diagram illustrating an example of a scenario creation GUI. FIG. 3 is a block diagram illustrating a functional configuration of a server. It is a flowchart which shows the flow of scenario creation processing which a terminal device performs. It is a flowchart which shows the flow of the interpolation process which a terminal device performs. It is a flowchart which shows the flow of the scenario execution process which a terminal device performs. 9 is a flowchart illustrating the flow of a scenario creation support process executed by the server. 9 is a flowchart illustrating the flow of a scenario execution support process executed by a server. It is a schematic diagram which shows an example of the scenario of the interactive processing performed in this embodiment.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[Constitution]
[System configuration]
FIG. 1 is a diagram showing a system configuration of a dialog scenario processing system 1 according to the present invention.
The dialog scenario processing system 1 is configured as an embodiment of an information processing system according to the present invention, and is used for executing a scenario (a dialog processing scenario) when a character generated on a computer interacts with a human. Even if the input and output between adjacently arranged dialog scenarios in the dialog flow are not strictly matched, the inconsistency between these inputs and outputs is interpolated by other dialog scenarios. By doing so, it is a system that can adapt and execute the data of the dialog scenario more flexibly. It should be noted that the input and output of the scenario are parameters representing various types of information that are sequentially transferred in the execution of the scenario.

  In the present embodiment, in the dialogue scenario processing system 1, scenario data representing a flow of a series of dialogues of a character is constructed using scene data as a constituent unit. A scene is an element that constitutes the flow of a dialogue, and each scene is composed of various events that occur based on the utterance or operation of a dialogueman in the dialogue, transition of a scene, or the like. When an event occurs, an action in which the content of the event is defined (visual program) is executed.

  When scenario data is constructed in the dialog scenario processing system 1, a GUI (Graphical User Interface) including a flow builder is provided to the user, as described later. In the present embodiment, the flow builder can construct a scenario representing a flow of a series of dialogues by arranging icons representing scenes.

  In the scenario data and the scene data, a parameter set necessary for using the scenario and the scene, and a parameter value condition (value or value range) can be specified. Then, the dialog scenario processing system 1 manages various parameters in the dialog processing, and updates various parameter values in response to execution of scenario data or scene data.

  Note that, as the types of parameters specified for scenario data and scene data, for example, tags, tasks, position information, time, the number of times of use, sensor information, use history, and the like can be defined. Specifically, titles, applications, and fields (sports, artists, foods, etc.) can be specified as tags. As the task, execution contents such as search, calculation, greeting, blur, etc. can be designated. Further, as the position information, information display around a predetermined position (current position or specific position, etc.) can be designated, and as time, morning, noon, night (that is, whether or not the content of the dialogue can be selected depending on the time zone) and the like can be specified. Can be specified. The number of times of use can be specified as the number of times of use per predetermined period (eg, once used, not used for three months), and the sensor information can be a value detected by an acceleration sensor. Further, as the usage history, the usage history of the scenario data and the scene data for each user (whether or not they have been used in the past, etc.) can be designated.

  As shown in FIG. 1, the dialog scenario processing system 1 includes a plurality of terminal devices 10 and a server 20. The plurality of terminal devices 10 and the server 20 can communicate with each other via a network 30. It is configured.

The terminal device 10 is used by a user such as a creator, and provides a GUI (hereinafter, referred to as a “scenario creation GUI”) for constructing scenario data by executing a scenario creation process described later.
Further, the terminal device 10 acquires component data for configuring a scenario from the server 20 in the scenario creation GUI, and provides the component data in a form that can be selected by the user. Furthermore, the terminal device 10 uploads the data of the scenario created in the scenario creation GUI to the server 20. The scenario data uploaded to the server 20 can be reused as component data when creating data of another scenario.

  In the present embodiment, the scenario data may include the data of the preceding scene whose output is not matched (hereinafter, referred to as “unmatched scene”) with respect to the input of the data of the subsequent scene. Have been. Unmatched scenes are generated, for example, when the input and output between the scenes are inconsistently created without the intention of the scenario creator, or when the scenario creator constitutes only an outline of the dialog flow, It is assumed that matching between input and output between scenes is intentionally overlooked, and the like.

Further, the terminal device 10 is used by a user such as a person who interacts with the computer, and executes scenario data by executing a scenario execution process described later. Here, in the data of the scenario including the unmatched scene, when the scene included in the scenario is simply executed, it is not possible to shift to a subsequent scene when the unmatched scene is executed. Therefore, in the present embodiment, when it is determined that an unmatched scene is included, the terminal device 10 determines a scene for interpolation between the unmatched scene and a scene following the unmatched scene (hereinafter, “ (Referred to as “interpolated scene”) to eliminate inconsistency between scenes. As a result, the input and output between the scenes including the unmatched scene and the interpolated scene are matched, and the terminal device 10 can execute the data of the scenario.
This makes it possible to adapt the dialog scenario more flexibly and execute the dialog with the computer.

  The server 20 includes a component database (component DB) storing a plurality of component data, and a scenario database (scenario DB) storing data of a plurality of scenarios. Then, the server 20 executes a scenario creation support process described later, so that when the scenario creation GUI is provided to the user at the terminal device 10, the component data stored in the component DB and the scenario data stored in the scenario DB are stored. The data of the existing scenario is provided to the terminal device 10 as appropriate. In addition, the server 20 executes a scenario execution support process, which will be described later, so that a condition for interpolating an unmatched scene (hereinafter, referred to as “interpolation condition”) when the scenario of the interactive process is executed in the terminal device 10. ) Is searched for and provided to the terminal device 10 as appropriate. As the interpolation condition, for example, it is possible to acquire information (for example, information such as “time” and “place”) that is insufficient for the output of the preceding unmatched scene with respect to the input of data of the subsequent scene. Can be defined.

[Hardware configuration]
Next, the hardware configuration of the terminal device 10 and the server 20 of the interaction scenario processing system 1 will be described.
The terminal device 10 and the server 20 are configured by information processing devices. For example, the terminal device 10 can be configured by a PC (Personal Computer), and the server 20 can be configured by a server computer.

FIG. 2 is a diagram illustrating a hardware configuration of the information processing device 800 included in the terminal device 10 and the server 20.
As shown in FIG. 2, the information processing apparatus 800 includes a CPU (Central Processing Unit) 811, a ROM (Read Only Memory) 812, a RAM (Random Access Memory) 813, a bus 814, an input unit 815, and an output. A storage unit 817, a communication unit 818, and a drive 819.

The CPU 811 executes various processes according to a program recorded in the ROM 812 or a program loaded from the storage unit 817 to the RAM 813.
The RAM 813 also stores data and the like necessary for the CPU 811 to execute various processes.

  The CPU 811, the ROM 812, and the RAM 813 are mutually connected via a bus 814. The input unit 815, the output unit 816, the storage unit 817, the communication unit 818, and the drive 819 are connected to the bus 814.

The input unit 815 includes various buttons and the like, and inputs various information in accordance with an instruction operation.
The output unit 816 includes a display, a speaker, and the like, and outputs images and sounds.
The storage unit 817 is configured by a hard disk, a DRAM (Dynamic Random Access Memory), or the like, and stores various data managed by each server.
The communication unit 818 controls communication performed with another device via a network.

In the drive 819, a removable medium 821 made of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately mounted. The program read from the removable medium 821 by the drive 819 is installed in the storage unit 817 as necessary.
Note that the above hardware configuration is a basic configuration of the information processing device 800, and when configuring the terminal device 10 or the server 20, additional hardware can be provided as appropriate. For example, when configuring the terminal device 10, it is possible to include an imaging unit that captures a digital image.

[Functional configuration]
Next, the functional configuration of the terminal device 10 and the server 20 will be described. FIG. 3 is a block diagram illustrating a functional configuration of the terminal device 10.
As shown in FIG. 3, when the CPU 811 of the terminal device 10 executes the scenario creation process and the scenario execution process, the CPU 811 causes the GUI formation unit 111, the GUI input reception unit 112, the data generation unit 113, and the data execution The unit 114, the scenario data registration unit 115, the scenario data acquisition unit 116, the scene determination unit 117, and the search request unit 118 function. In addition, a scenario data storage unit 121 and a history data storage unit 122 are formed in the storage unit 817 of the terminal device 10.

The scenario data storage unit 121 stores the data of the scenario created by the scenario creation GUI and the data of the scenario to be executed.
In the history data storage unit 122, data of the history of the interactive processing executed in the terminal device 10 is stored.
The GUI forming unit 111 forms a scenario creation GUI on the display screen when the execution of the scenario creation processing is started. Further, the GUI forming unit 111 displays the image of the character at the start of the execution of the scenario execution process, and controls the movement of the character according to the data of the dialog scenario.

FIG. 4 is a schematic diagram illustrating an example of the scenario creation GUI. As shown in FIG. 4, the scenario creation GUI includes a flow builder unit 131.
The flow builder unit 131 is a GUI for configuring a flow of the entire scenario. In the flow builder section 131, the user can configure a scenario having a target dialog flow framework by arranging icons representing scenes constituting the scenario. That is, a user can define a scenario as a state transition of a scene. In the present embodiment, the flow builder unit 131 can define scenes of various attributes that make up a scenario.

  In the present embodiment, scene data (part data) representing specific contents prepared in advance in the dialogue scenario processing system 1 can be selected as a normal scene. For example, when a scenario is created, scene data with contents that are frequently incorporated can be prepared in advance as component data. Specifically, scene data or the like to which the character greets can be prepared as component data. Further, as described above, in the present embodiment, scenario data uploaded to the server 20 can be reused as component data.

  Returning to FIG. 3, the GUI input receiving unit 112 receives a user's input to each part of the scenario creation GUI, and transmits the received input contents to the GUI forming unit 111, the data generating unit 113, the data executing unit 114, or the scenario data registering unit. Output to 115. For example, the GUI input reception unit 112 receives selection of an icon representing a scene in the flow builder unit 131. Further, the GUI input receiving unit 112 receives input of input contents according to the type of the selected icon.

  The data generation unit 113 generates various data related to scenario creation in response to a user input to the scenario creation GUI. For example, when an icon representing a scene is selected in the flow builder unit 131, the data generation unit 113 adds scene data of the type corresponding to the selected icon to the data of the scenario being created. In addition, the data generation unit 113 transmits a request for component data or scenario data to be added to the data of the scenario being created (a request for creation data) to the server 20 in accordance with the user's input, and The part data or scenario data provided from the server 20 in response to the request is added to the scenario data being created.

  The data execution unit 114 executes the scenario data created by the scenario creation GUI or the data of the execution target scenario acquired by the scenario data acquisition unit 116, and causes the character to interact with a human. In this embodiment, when scene data is added to scenario data, it is not required that inputs and outputs between adjacent scenes in the scenario be strictly matched. That is, in the scene data, even if the output of the data of the preceding scenario does not match the input of the data of the succeeding scenario, an appropriate scene is interpolated by the search request unit 118 described later, and the The matching is eliminated. That is, when the data of the scenario to be executed includes an unmatched scene, the data execution unit 114 adds the component data or the data of the scenario input from the search request unit 118 to the unmatched scene as an interpolation scene. Then, the data execution unit 114 executes the data of the scenario in which the input and output between the scenes including the unmatched scene and the interpolated scene are matched.

The data execution unit 114 executes a part of the scenario data created in the scenario creation GUI (for example, from the data of the scene at the beginning of the scenario to the data of the unmatched scene) according to the user's specification. It is also possible.
Thereby, the user can create the data of the scenario while performing the simulation when the data of the scenario being created is executed.

  The scenario data registration unit 115 transmits the data of the scenario created in the scenario creation GUI to the server 20 in accordance with a user's instruction, and registers the scenario data in the scenario DB. The scenario data registered in the scenario DB can be reused as component data when another user creates scenario data in the scenario creation GUI.

  The scenario data acquisition unit 116 acquires data of a scenario instructed to be executed by the user (data of a scenario to be executed). For example, the scenario data acquisition unit 116 acquires data of the scenario selected by the user from the scenario DB 221 of the server 20. Then, the scenario data acquisition unit 116 stores the acquired scenario data in the scenario data storage unit 121.

  The scene determination unit 117 determines whether or not the data of the execution target scenario includes an unmatched scene. When it is determined that the data of the execution target scenario includes an unmatched scene, the scene determination unit 117 outputs information indicating an interpolation condition for interpolating the unmatched scene to the search request unit 118.

  When the scene determination unit 117 determines that the data of the scenario to be executed includes an unmatched scene, the search request unit 118 interpolates the unmatched scene input from the scene determination unit 117. Based on the information indicating the interpolation condition, a request for component data or scenario data (request for interpolation data) suitable for interpolation of an unmatched scene is transmitted to the server 20. Then, the search request unit 118 outputs component data or scenario data provided from the server 20 to the data execution unit 114 in response to the request for interpolation data. Note that, when information indicating an interpolation condition for interpolating an unmatched scene is input from the scene determination unit 117, the search request unit 118 determines whether the content of the dialogue up to the present or other information (the position of the terminal) is included in the interpolation condition. Information, etc.), information that has already been acquired (such as information that directly or indirectly indicates insufficient information such as “time” and “place”) is added to the output of the unmatched scene, so that the interpolation conditions To update. Then, the search request unit 118 transmits a request for interpolation data to the server 20 based on the information indicating the updated interpolation condition.

Next, a functional configuration of the server 20 will be described. FIG. 5 is a block diagram showing a functional configuration of the server 20.
As shown in FIG. 5, when the CPU 811 of the server 20 executes the scenario creation support processing and the scenario execution support processing, the CPU 811 causes the scenario registration reception unit 211, the creation data request acquisition unit 212, and the creation provision data The acquiring unit 213, the creation data providing unit 214, the interpolation data request acquiring unit 215, the interpolation data searching unit 216, and the interpolation data providing unit 217 function. In the storage unit 817 of the server 20, a scenario DB 221, a parts DB 222, and a user profile storage unit 223 are formed.

The scenario DB 221 stores scenario data representing the contents of various dialogues between a character and a human. Various component data representing specific contents are stored in the component DB 222.
Here, in the scenario data stored in the scenario DB 221 and the component data stored in the component DB 222, data representing inputs and outputs are also stored. Therefore, when a request for interpolation data is obtained from the terminal device 10, the server 20 sets the scenario data or the information that can obtain the information indicated by the interpolation condition (that is, the information that is insufficient in the output of the preceding unmatched scene). Part data can be searched.

  In the present embodiment, the scenario data stored in the scenario DB 221 and the component data stored in the component DB 222 include a parameter set necessary for using a scenario and a scene, and a parameter value condition (value or , A range of values) can be set. When the scenario data and the component data are searched, the scenario data and the component data are scored using these parameter set and parameter value conditions as keys, and the scenario data and the component data that match the interpolation conditions are included. , The one with the higher score can be selected as the search result.

  The user profile storage unit 223 stores a personal profile (user profile) of each user who has performed an interactive process in the plurality of terminal devices 10. The user profile includes, for example, age, gender, occupation, hobbies, preferences, behavior patterns, or personality, and such information can be used as appropriate when a dialogue unique to the individual talker is performed. .

  The scenario registration receiving unit 211 receives the scenario data created by the scenario creation GUI in the terminal device 10 and transmitted for registration in the scenario DB, and registers the data in the scenario DB 221.

  The creation data request acquisition unit 212 acquires from the terminal device 10 a request for component data or scenario data (request for creation data) to be added to the scenario data in the scenario creation GUI.

  The creation providing data acquisition unit 213 acquires, from the component DB 222 or the scenario DB 221, component data or scenario data indicated in the creation data request acquired by the creation data request acquisition unit 212.

The creation data providing unit 214 provides the component data or scenario data acquired by the creation provided data acquisition unit 213 to the terminal device 10 that has requested the creation data.
The interpolation data request acquisition unit 215 acquires from the terminal device 10 a request for component data or scenario data to be inserted into an unmatched scene (a request for interpolation data) when executing the data of the scenario to be executed. Note that the request for interpolation data includes an interpolation condition for interpolating an unmatched scene.

  The interpolation data search unit 216 can acquire information that is insufficient in the output of the preceding unmatched scene based on the interpolation conditions indicated in the interpolation data request acquired by the interpolation data request acquisition unit 215. Alternatively, the data of the scenario is retrieved from the component DB 222 or the scenario DB 221. At this time, the interpolation data search unit 216 scores the scenario data and the component data using the parameter set and parameter value conditions as keys, and obtains a higher score from the scenario data and the component data that match the interpolation conditions. Things can be selected as search results. At this time, the method of calculating the score may employ a method used for a general-purpose search engine or a method prepared for searching component data or scenario data.

  The interpolation data providing unit 217 provides the scenario data or the scene data retrieved by the interpolation data retrieval unit 216 to the terminal device 10 that has requested the interpolation data. In the present embodiment, the interpolation data providing unit 217, for example, among the scenario data or the scene data retrieved by the interpolation data retrieval unit 216, the one that has the highest score and matches the interpolation condition is transmitted to the terminal device 10. Can be provided. However, the interpolation data providing unit 217 sends a plurality of data having a higher score to the scenario data or the scene data retrieved by the interpolation data retrieval unit 216 that match the interpolation condition. It may be provided to the device 10.

[motion]
Next, the operation of the dialog scenario processing system 1 will be described. First, the operation of the terminal device 10 will be described.

[Scenario creation process]
FIG. 6 is a flowchart illustrating a flow of a scenario creation process executed by the terminal device 10.
The scenario creation process is started in response to an operation to instruct execution of the scenario creation process in the terminal device 10.
In step S1, the GUI forming unit 111 forms a scenario creation GUI (see FIG. 4) on the display screen.

In step S2, the GUI forming unit 111 determines whether or not an input to the scenario creation GUI has been performed via the GUI input receiving unit 112.
When a scene is input to the scenario creation GUI (selection of an icon representing a scene) via the GUI input reception unit 112, YES is determined in step S2, and the process proceeds to step S3. On the other hand, when the input to the scenario creation GUI has not been performed via the GUI input reception unit 112, NO is determined in step S2, and the process proceeds to step S10.

  In step S3, the data generation unit 113 adds the input scene to the scenario data. Scenes added at this time include those defined directly by the user and those acquired from the server 20 by transmitting a request for creation data to the server 20.

In step S4, the GUI forming unit 111 determines whether the input to the scenario creation GUI is an operation for instructing execution of the scenario being created. In step S8, an instruction to execute a part (only one scene or the like) or the whole of the scenario being created is received.
If the input to the scenario creation GUI is an operation for instructing execution of the scenario being created, YES is determined in step S4, and the process proceeds to step S5. On the other hand, if the input to the scenario creation GUI is not an operation for instructing the execution of the scenario being created, NO is determined in step S4, and the process proceeds to step S10.
In step S5, the data execution unit 114 starts executing the scenario (part or all) instructed to be executed in step S4.

In step S6, the scene determination unit 117 determines whether the data of the execution target scenario includes an unmatched scene.
If the data of the execution target scenario includes an unmatched scene, YES is determined in step S6, and the process proceeds to step S7. On the other hand, when the data of the scenario to be executed does not include an unmatched scene, NO is determined in step S6, and the process proceeds to step S8.

In step S7, an interpolation process (see FIG. 7) for acquiring an interpolation scene for the unmatched scene is performed. When the interpolation process is performed in step S7, information indicating an interpolation condition for interpolating an unmatched scene output from the scene determination unit 117 to the search request unit 118 is referred to.
In step S8, the data execution unit 114 executes the interactive processing of the next scene.
In step S9, the data execution unit 114 determines whether the execution of the execution target scenario has been completed.
If the execution of the execution target scenario has not been completed, “NO” is determined in step S9, and the process proceeds to step S6. On the other hand, when the execution of the execution target scenario is completed, YES is determined in step S9, and the process proceeds to step S10.

In step S10, the GUI forming unit 111 determines whether the input to the scenario creation GUI is an operation for an instruction to register scenario data in the scenario DB of the server 20.
If the input to the scenario creation GUI is an operation for an instruction to register the scenario data in the scenario DB of the server 20, YES is determined in step S10, and the process proceeds to step S11. On the other hand, if the input to the scenario creation GUI is not an operation for instructing the registration of the scenario data in the scenario DB of the server 20, NO is determined in step S10, and the process proceeds to step S12.
In step S11, the scenario data registration unit 115 transmits the scenario data to the server 20 for registration in the scenario DB.

In step S12, the GUI forming unit 111 determines whether an operation for instructing termination of the scenario creation GUI has been performed.
When an operation for instructing termination of the scenario creation GUI is performed, YES is determined in step S12, and the scenario creation processing ends. On the other hand, when the operation for instructing the end of the scenario creation GUI has not been performed, NO is determined in step S12, and the process proceeds to step S2.

Next, an interpolation process performed by the terminal device 10 will be described.
[Interpolation processing]
FIG. 7 is a flowchart illustrating a flow of the interpolation process performed by the terminal device 10.
The interpolation process is started by being called in the scenario creation process or the scenario execution process.

In step S21, the scenario data acquisition unit 116 acquires data of an unmatched scene to be subjected to the interpolation processing.
In step S22, the search requesting unit 118 determines whether part data or scenario data matching the interpolation of the unmatched scene is based on the information indicating the interpolation condition for interpolating the unmatched scene input from the scene determination unit 117. A request (a request for interpolation data) is transmitted to the server 20, and it is determined whether or not interpolation data that satisfies the interpolation conditions exists based on a response from the server 20.
If there is no interpolation data that satisfies the interpolation condition, NO is determined in step S22, and the process proceeds to step S23. On the other hand, if there is interpolation data that satisfies the interpolation condition, YES is determined in step S22, and the process proceeds to step S25.

In step S23, the search requesting unit 118 determines whether or not the already acquired information can be added to the output of the unmatched scene in the conversation contents up to the present among the interpolation conditions.
In the interpolation conditions, if the information that has been obtained cannot be added to the output of the unmatched scene in the conversation contents up to the present, the determination in step S23 is NO, and the process returns to the process of the caller. On the other hand, if the information that has already been acquired can be added to the output of the unmatched scene in the conversation contents up to the present among the interpolation conditions, YES is determined in step S23, and the process proceeds to step S24.

In step S <b> 24, the search requesting unit 118 updates the interpolation conditions by adding information that has already been acquired to the output of the unmatched scene in the contents of the dialogue up to the present among the interpolation conditions.
After step S24, the process proceeds to step S22.
In step S25, the search request unit 118 acquires data of an interpolation scene (hereinafter, referred to as “interpolation scene A”) provided from the server 20.

In step S26, the scene determination unit 117 determines whether or not the output of the interpolated scene A acquired in step S25 matches the input of the scene following the unmatched scene acquired in step S21.
If the output of the interpolated scene A acquired in step S25 matches the input of the scene following the unmatched scene acquired in step S21, YES is determined in step S26, and the process proceeds to step S27. On the other hand, if the output of the interpolated scene A obtained in step S25 does not match the input of the scene following the unmatched scene obtained in step S21, NO is determined in step S26, and the process proceeds to step S28. .

  In step S27, the search request unit 118 determines the interpolated scene A acquired in step S25 as the interpolated scene of the unmatched scene acquired in step S21, and outputs the data of the interpolated scene A to the data execution unit 114. After step S27, the process returns to the process of the caller.

In step S28, the search request unit 118 transmits a request for component data or scenario data (request for interpolation data) suitable for the interpolation of the interpolation scene A acquired in step S25 to the server 20, and Based on the response, it is determined whether or not there is interpolation scene data whose input matches the output of the interpolation scene A acquired in step S25. That is, in step S28, when the unmatched scene cannot be interpolated by one interpolation scene, it is determined whether or not the unmatched scene can be interpolated by further interpolating the interpolation scene.
If there is no interpolation scene data whose input matches the output of the interpolation scene acquired in step S25, NO is determined in step S28, and the process proceeds to step S34. On the other hand, if there is interpolation scene data whose input matches the output of the interpolation scene acquired in step S25, YES is determined in step S28, and the process proceeds to step S29.

In step S29, the search request unit 118 acquires the data of the interpolation scene (hereinafter, referred to as “interpolation scene B”) provided from the server 20.
In step S30, the search request unit 118 sets the interpolated scene B acquired in step S29 as an interpolated scene following the interpolated scene acquired in step S25.

In step S31, the scene determination unit 117 determines whether or not the output of the interpolated scene B obtained in step S30 matches the input of the scene following the unmatched scene obtained in step S21.
If the output of the interpolated scene B obtained in step S30 matches the input of the scene following the unmatched scene obtained in step S21, YES is determined in step S31, and the process proceeds to step S32. On the other hand, if the output of the interpolated scene B obtained in step S30 does not match the input of the scene following the unmatched scene obtained in step S21, NO is determined in step S31, and the process proceeds to step S33. .

In step S32, the search request unit 118 determines the interpolated scene following the interpolated scene A obtained in step S25 as the interpolated scene B obtained in step S29, and executes the data of the interpolated scene A and the interpolated scene B. Output to the unit 114.
After step S32, the process returns to the process of the caller.

  In step S33, the search request unit 118 transmits a request for component data or scenario data (request for interpolation data) suitable for the interpolation of the interpolation scene A acquired in step S25 to the server 20, and sends the request from the server 20. Based on the response, it is determined whether or not there is data of another interpolation scene B whose input matches the output of the interpolation scene A acquired in step S25. That is, in step S28, it is determined whether there is an interpolated scene B whose input matches the output of the interpolated scene A obtained in step S25, in addition to the interpolated scene B obtained in step S29.

  If there is data of another interpolation scene B whose input matches the output of the interpolation scene A acquired in step S25, YES is determined in step S33, and the process proceeds to step S29. On the other hand, when there is no other data of the interpolation scene B whose input matches the output of the interpolation scene A acquired in step S25, NO is determined in step S33, and the process proceeds to step S34.

In step S34, based on the information indicating the interpolation conditions for interpolating the unmatched scene input from the scene determination unit 117, the search requesting unit 118 searches for part data or scenario data that matches the unmatched scene interpolation. A request (a request for interpolation data) is transmitted to the server 20, and it is determined based on a response from the server 20 whether other interpolation data A that satisfies the interpolation conditions exists. That is, in step S34, it is determined whether or not there is an interpolation scene A whose input matches the output of the unmatched scene obtained in step S21, in addition to the interpolation scene A obtained in step S25.
If there is another interpolation data A that satisfies the interpolation condition, YES is determined in step S34, and the process proceeds to step S25. On the other hand, when there is no other interpolation data A that satisfies the interpolation condition, NO is determined in the step S34, and the process returns to the calling source process.

Next, a scenario execution process executed by the terminal device 10 will be described.
[Scenario execution process]
FIG. 8 is a flowchart illustrating the flow of the scenario execution process executed by the terminal device 10.
The scenario execution process is started in response to an operation to instruct execution of the scenario execution process in the terminal device 10.
In step S41, the scenario data acquisition unit 116 acquires the data of the start scene in the data of the execution target scenario.

In step S42, the data execution unit 114 executes the interactive processing defined in the start scene.
In step S43, the scenario data acquisition unit 116 acquires data of the next scene in the data of the scenario to be executed.
In step S44, the scene determination unit 117 determines whether the next scene is an unmatched scene.
If the next scene is not an unmatched scene, NO is determined in step S44, and the process proceeds to step S45. On the other hand, if the next scene is an unmatched scene, YES is determined in step S44, and the process proceeds to step S47.

In step S45, the scene determination unit 117 determines whether the next scene is the end scene in the data of the execution target scenario.
If the next scene is not the end scene in the data of the execution target scenario, NO is determined in the step S45, and the process proceeds to a step S46. On the other hand, if the next scene is the end scene in the data of the execution target scenario, YES is determined in step S45, and the scenario execution processing ends.

In step S46, the data execution unit 114 executes an interactive process defined for the next scene.
In step S47, the data execution unit 114 executes an interpolation process (see FIG. 7).
In step S48, the data execution unit 114 executes the interactive processing defined in the unmatched scene and the interpolation scene. As a result of the interpolation processing, if an appropriate interpolation scene is not interpolated and the output of the unmatched scene is not matched with the input of the subsequent scene, the scenario execution processing is interrupted.
After step S48, the process proceeds to step S43.

Next, the operation of the server 20 will be described.
[Scenario creation support processing]
FIG. 9 is a flowchart illustrating the flow of the scenario creation support process executed by the server 20.
The scenario creation support process is started in response to an operation performed by the server 20 to instruct execution of the scenario creation process.

In step S101, the creation data request acquisition unit 212 determines whether a request for creation data for requesting component data selected in the scenario creation GUI has been acquired from the terminal device 10.
When a request for creation data for requesting the component data selected in the scenario creation GUI is acquired from the terminal device 10, YES is determined in step S101, and the process proceeds to step S102. On the other hand, when the request for the creation data for requesting the component data selected in the scenario creation GUI has not been acquired from the terminal device 10, the determination is NO in step S101, and the process proceeds to step S104.

  In step S102, the creation-provided data acquisition unit 213 acquires the component data indicated by the data request acquired by the creation-data request acquisition unit 212 from the component DB 222. At this time, when the request for creation data is a request for scenario data as part data, the provided data for creation acquisition unit 213 acquires the scenario data indicated in the request for creation data from the scenario DB 221.

In step S103, the creation data providing unit 214 provides the component data or scenario data acquired by the creation provided data acquisition unit 213 to the terminal device 10 that has requested the creation data.
In step S104, the scenario registration receiving unit 211 determines whether scenario data to be registered in the scenario DB has been received.
When scenario data is received to register in the scenario DB, YES is determined in step S104, and the process proceeds to step S105. On the other hand, if the scenario data has not been received for registration in the scenario DB, NO is determined in step S104, and the scenario creation support processing is repeated.

In step S105, the scenario registration reception unit 211 registers the received scenario data in the scenario DB 221. It should be noted that the scenario data in the present embodiment can include an unmatched scene.
After step S105, the scenario creation support processing is repeated.

Next, a scenario execution support process executed by the server 20 will be described.
[Scenario execution support processing]
FIG. 10 is a flowchart illustrating the flow of the scenario execution support process executed by the server 20.
The scenario execution support process is started in response to an operation performed by the server 20 to instruct execution of the scenario execution support process.

In step S201, the interpolation data request acquisition unit 215 determines whether or not a request for component data or scenario data (request for interpolation data) suitable for interpolation of an unmatched scene has been acquired from the terminal device 10. .
If a request for component data or scenario data (request for interpolation data) suitable for interpolation of an unmatched scene is obtained from the terminal device 10, YES is determined in step S201, and the process proceeds to step S202. On the other hand, when the request for the component data or the data of the scenario (the request for the data for the interpolation) which is suitable for the interpolation of the unmatched scene is not obtained from the terminal device 10, it is determined as NO in the step S201, and the scenario execution support processing is performed. Repeated.

  In step S202, the interpolation data search unit 216 determines the preceding unmatched scene based on the interpolation condition for interpolating the unmatched scene indicated in the interpolation data request acquired by the interpolation data request acquisition unit 215. Is retrieved from the component DB 222 or the scenario DB 221 for component data or scenario data from which insufficient information can be obtained. At this time, the interpolation data search unit 216 scores the parameters indicating the current situation of the interactive processing, and the data of the scenario or the data of the scene meeting the interpolation conditions, using the parameter set and the parameter value conditions as keys. .

In step S203, the interpolation data providing unit 217 acquires the data with the highest score among the data of the scenario or the data of the scene that matches the interpolation condition.
In step S204, the interpolation data providing unit 217 provides the scenario data or the scene data having the highest acquired score to the terminal device 10 that has requested the interpolation data. If a request for interpolation data is made a plurality of times for the same interpolation condition, the interpolation data providing unit 217 obtains the scenario data or scene data that meets the interpolation condition in order from the one with the highest score. I do. Accordingly, in the interpolation processing performed by the terminal device 10, when the request for the interpolation data is performed a plurality of times, the data of the scenario or the data of the scene matching the interpolation condition is provided in order from the one with the highest score. Becomes possible.
After step S204, the scenario execution support processing is repeated.

As described above, in the dialogue scenario processing system 1 according to the present embodiment, the interpolation conditions for interpolating the unmatched scene when the scenario generated when the character generated on the computer interacts with the human (the dialogue processing scenario) is executed. Is acquired from the server 20 and executed.
As a result, even if there is a preceding scene whose output does not match the input of the data of the succeeding scene, component data or scenario data that can interpolate the mismatch between the input and the output. Is acquired from the server 20, the dialogue with the computer can be executed by adapting the dialogue scenario more flexibly.

[Specific example of scenario]
Next, a specific example of a scenario created in the dialog scenario processing system 1 by the above-described processing will be described.
FIG. 11 is a schematic diagram illustrating an example of a scenario of the interactive processing executed in the present embodiment.
In FIG. 11, when the start scene SC1 in the data of the scenario to be executed is a scene that accepts the utterance of the interlocutor, it is assumed that the interlocutor utters “hungry” at 7:00 am Then, it is assumed that a scene SC2 next to the start scene SC1 is a scenario for inquiring what to eat according to the value of time. In this case, the output of the scene SC2 is “what I want to eat (food)”. Here, it is assumed that a scene SC3 following the scene SC2 is a scene in which a location is input and a map display is output.

Then, the scene SC2 becomes an unmatched scene because the output “thing to eat (food)” does not match the input “place” of the subsequent scene SC3. At this time, in the dialogue scenario processing system 1 according to the present embodiment, the output of the scene SC2 “the food (food)” matches the input, and the output matches the input “place” of the scene SC3. Is used as an interpolation condition, an interpolation scene is searched.
Then, if there is a scenario SC2a that provides information on the “place” of the shop from “food”, the output of the scenario SC2a is “place”, so that the output matches the interpolation condition.
Then, in the dialogue scenario processing system 1, by adding and interpolating the scenario SC2a, which is an interpolated scene, after the scenario SC2, which is an unmatched scene, a state where transition to the scenario SC3 is established.
This makes it possible to adapt the dialog scenario more flexibly and execute the dialog with the computer.

[Specific examples of interpolation conditions]
As described above, among the interpolation conditions, information that has already been acquired (such as insufficient information such as “time” and “place”) is directly obtained in the dialogue contents up to the present or other information (terminal position information, etc.). Or, the interpolation conditions can be updated by adding indirectly represented information) to the output of the unmatched scene. That is, information that has already been acquired can be added to the output of the unmatched scene so that the difference between the input and output between the unmatched scene and the scene following the unmatched scene is reduced.
For example, when the purpose of "playing in Shibuya" is detected in the dialogue content before the unmatched scene, the output of the unmatched scene is only "time", and the input of the scene following the unmatched scene is input. Is "place", "time", and "food", the scene is set as an initial interpolation condition with "place" and "food" as inputs.
Here, in the dialogue scenario processing system 1 according to the present embodiment, for the purpose of “playing in Shibuya” detected in the dialogue content preceding the unmatched scene, the output of the unmatched scene is compared with the “place”. "Shibuya" is added as information.
Then, the content of the interpolation condition is updated to be a scene having “food” as an input because the scene is a scene having “place” and “food” as inputs.
Thus, the number of obtained interpolation scenes can be increased, and a more appropriate interpolation scene can be selected.

[Modification 1]
In the above-described embodiment, whether the scene is an unmatched scene or whether the interpolation condition is satisfied is determined by whether the input and output between the dialog scenarios arranged adjacently in the dialog flow match. It is determined whether or not it is not.
On the other hand, when judging the consistency between inputs and outputs between dialog scenarios arranged adjacently in the flow of a dialog, the criteria for the consistency are determined by expanding the input or output information. It may be alleviated.
For example, in the scene input following the unmatched scene, when “restaurant” is requested and the output of the unmatched scene is “coffee shop”, the search request unit 118 outputs “restaurant” and “coffee shop”. May be changed to information indicating a higher concept such as “restaurant” (that is, the range of the information is expanded) so that the input and the output are consistent. In addition to changing to information representing a higher concept, the search request unit 118 changes information such as “café” to “restaurant” to have information similar in meaning or category, so that input and output are changed. May be corrected to a state where is consistent. In addition, the change to the information representing the higher concept and the change to the similar information can be performed only one or both.

If such processing is performed on some or all of the inputs and outputs, some or all of the unmatched inputs and outputs will be matched, and the search request unit 118 will interpolate based on the results. The condition is updated, and if necessary, a request for interpolation data is transmitted to the server 20.
As a result, the number of means for eliminating unmatched scenes increases, and a dialogue with a computer can be executed by more flexibly adapting a dialogue scenario.

[Modification 2]
In the above-described embodiment, the scenario data and the component data are scored using the parameter set and parameter value conditions as keys, and among the scenario data and the component data that match the interpolation conditions, those having a higher score are used as search results. Although an example of selection has been described, the present invention is not limited to this.
That is, if the interpolation condition of the unmatched scene is satisfied, the component data or the scenario data may be narrowed down based on another condition. For example, in response to a request for data of an interpolation scenario by the search request unit 118, component data or scenario data may be searched by referring to a user's personal profile (user profile) stored in the server 20.

Further, in response to the request for the data of the interpolation scenario by the search request unit 118, the part data or the scenario data is not limited to the user profile of the interacting user but is referred to by the statistics of the user profiles of a plurality of users. It may be searched.
The component data or the scenario data may be searched by reflecting both the user profile of the user who is interacting and the statistics of the user profiles of the plurality of users. In this case, it is possible to weight and integrate the statistics of the user profile of the interacting user and the user profiles of a plurality of users, and to search for component data or scenario data with reference to the integrated user profile. is there.

[Modification 3]
In the above-described embodiment, data of an abstract scene in which conditions for selecting a scene (hereinafter, referred to as “scene selection conditions”) are set, instead of specifying a specific scene, is included in scenario data. May be allowed. The scene selection condition can be set, for example, as a parameter condition required for a scene or the like inserted into the abstract scene. For example, in the case of an abstract scene in which “time” is set as a scene selection condition, only scenes in which a “time” parameter or a parameter related to “time” is specified as a scene to be inserted into the abstract scene It becomes possible.

In this case, in the terminal device 10, when the scene determining unit 117 detects an abstract scene, the search requesting unit 118 sets the component data or the scenario data that matches the situation at the time of the dialogue execution (matches the scene selection condition, and The data execution unit 114 acquires the scene or scenario data suitable for the current situation (flow of dialogue or the like) from the server 20 in real time, and executes the dialogue processing in a form embedded in the abstract scene. That is, when the data of the scenario includes the data of the abstract scene, the terminal device 10 sets the component data or the scenario that matches the current situation of the interactive processing and that matches the scene selection condition set in the abstract scene. Is requested from the server 20 to dynamically select a scene and execute interactive processing based on scenario data.
As a result, it is possible to easily increase the variations of the scenario of the interactive processing.
Note that the unmatched scene in the above embodiment is also allowed to be the abstract scene in the present modification, and in this case, the creator of the scenario should execute the dialog with the computer by adapting the dialog scenario more flexibly. , And variations of the dialog processing scenario can be easily increased.

The dialog scenario processing system 1 configured as described above includes the terminal device 10 and the server 20. The terminal device 10 includes a scene determination unit 117, a search request unit 118, and a data execution unit 114.
The scene determination unit 117 determines that the input / output information of the scenario data element to be executed (for example, component data or scenario data) does not match at least one element before or after the scenario data. It is determined whether or not it is an unmatched element (for example, an unmatched scene).
The search request unit 118 is a scenario data element for interpolating information input / output in the unmatched element when the scene data is determined by the scene determination unit 117 to be a non-matched element. The data of the interpolation element is acquired from the server 20.
The data execution unit 114 executes the data of the scenario to be executed by adding the data of the interpolation element acquired by the search request unit 118 to the unmatched elements in the data of the scenario to be executed.
Thus, even if there is an unmatched scene where the input / output information does not match the input / output information at least before or after the scenario data, the data of the interpolation element capable of interpolating the input / output information Can be acquired from the server 20 and the data of the scenario to be executed can be executed.
Therefore, it is possible to execute the dialog with the computer by adapting the dialog scenario more flexibly.

The search request unit 118 includes one or a plurality of interpolation elements in which a dialog content for interpolating a difference between information input and output between the unmatched element and at least one of the elements before and after the unmatched element is defined. Get the data of
As a result, even when there is an unmatched element, the data of the scenario to be executed can be executed by appropriately interpolating the difference between the input and output information.

The search request unit 118 expands the range of information input / output in the unmatched element and at least one of the elements before or after the unmatched element, thereby obtaining the unmatched element and the unmatched element. A process for improving the consistency of information input / output with at least one element before or after is executed.
As a result, the number of means for eliminating unmatched elements increases, and it is possible to more flexibly adapt a dialog scenario to execute a dialog with a computer.

The search request unit 118 changes the information input / output in the unmatched element and at least one of the elements before or after the unmatched element to similar information, thereby changing the unmatched element and the unmatched element. A process for improving the consistency of information input and output with at least one element before or after the element is executed.
As a result, the number of means for eliminating unmatched elements increases, and it is possible to more flexibly adapt a dialog scenario to execute a dialog with a computer.

The search request unit 118 is configured to reduce a difference between an unmatched element and information input / output between at least one of the elements before and after the unmatched element based on the content of the dialogue in the dialogue processing. Add.
Thus, the number of acquired interpolation elements can be increased, and a more appropriate interpolation element can be selected.

The search request unit 118 acquires the data of the interpolation element based on the profile of the interlocutor.
As a result, it is possible to acquire and execute the data of the scenario suitable for the characteristics of the interlocutor.

The search request unit 118 acquires the data of the interpolation element based on the profiles of the plurality of interlocutors.
As a result, it is possible to acquire and execute the data of the scenario that matches the tendency of a plurality of users.

The server 20 includes an interpolation data search unit 216. The interpolation data search unit 216 determines the unmatched element and the unmatched element based on a difference between information input and output between the unmatched element and at least one element before or after the unmatched element. The data of the interpolated element in which the content of the dialog for interpolating the difference with at least one element before or after is defined is searched.
This makes it possible to provide interpolated element data that can appropriately interpolate the difference between input and output information even when an unmatched element exists.

The server 20 includes an interpolation data search unit 216 and an interpolation data providing unit 217.
The interpolation data search unit 216 includes an unmatched element whose input / output does not match information input / output with at least one element before or after the scenario data included in the scenario data to be executed. A dialog that interpolates a difference between an unmatched element and at least one element before or after the unmatched element based on a difference between information input and output at least before and / or after the element. Search the data of the interpolation element whose contents are defined.
The interpolation data providing unit 217 provides the data element of the scenario retrieved by the interpolation data retrieval unit 216 to the information processing device.
Thus, even if there is an unmatched scene where the input / output information does not match the input / output information at least before or after the scenario data, the data of the interpolation element capable of interpolating the input / output information Is provided from the server 20 and the terminal device 10 can execute the data of the scenario to be executed.
Therefore, it is possible to execute the dialog with the computer by adapting the dialog scenario more flexibly.

It should be noted that the present invention is not limited to the above-described embodiment, but includes modifications and improvements as long as the object of the present invention can be achieved.
For example, in the above-described embodiment, the preceding scene whose output does not match the input of data of the succeeding scene is defined as an unmatched scene, but is not limited thereto. That is, a subsequent scene in which the input does not match the output of the data of the preceding scene may be defined as an unmatched scene.
Further, in the above-described embodiment, the configuration of the server 20 is shown as an example. If the function of the server 20 is provided as the whole dialog scenario processing system 1, the function of the server 20 is divided into a plurality of servers. And a part of the function of the server 20 can be mounted on the terminal device 10.

Further, the present invention can be implemented by appropriately combining the examples described in the above embodiments.
The series of processes described above can be executed by hardware or can be executed by software.
In other words, the functional configurations of FIGS. 3 and 5 are merely examples, and are not particularly limited. That is, it is sufficient that the dialog scenario processing system 1 has a function capable of executing the above-described series of processes as a whole, and what kind of functional blocks are used to realize this function is particularly shown in FIGS. It is not limited to the example.
In addition, one functional block may be configured by hardware alone, may be configured by software alone, or may be configured by a combination thereof.

When a series of processing is executed by software, a program constituting the software is installed in a computer or the like from a network or a recording medium.
The computer may be a computer embedded in dedicated hardware. Further, the computer may be a computer that can execute various functions by installing various programs, for example, a general-purpose personal computer.

  The recording medium including such a program is constituted not only by the removable medium 821 shown in FIG. 2 which is distributed separately from the apparatus main body to provide the program to the user, but also It is composed of a recording medium and the like provided to the user. The removable medium 821 includes, for example, a magnetic disk (including a floppy disk), an optical disk, a magneto-optical disk, or the like. The optical disk includes, for example, a CD-ROM (Compact Disk-Only Memory), a DVD (Digital Versatile Disk), a Blu-ray (registered trademark) Disc (Blu-ray Disc), and the like. The magneto-optical disk is composed of an MD (Mini-Disk) or the like. The recording medium provided to the user in a state where the recording medium is incorporated in the apparatus main body in advance includes, for example, the ROM 812 in FIG. 2 in which a program is recorded, the DRAM included in the storage unit 817 in FIG. 2, and the like.

In this specification, the steps of describing a program recorded on a recording medium may be performed in chronological order according to the order, or in parallel or individually, even if not necessarily performed in chronological order. This also includes the processing to be executed.
Further, in the present specification, the term system refers to an entire apparatus including a plurality of devices and a plurality of means.

  DESCRIPTION OF SYMBOLS 1 Dialogue scenario processing system, 10 terminal device, 20 servers, 30 networks, 111 GUI formation unit, 112 GUI input reception unit, 113 data generation unit, 114 data execution unit, 115 scenario data registration unit, 116 scenario data acquisition unit, 117 Scene determination section, 118 search request section, 121 scenario data storage section, 122 history data storage section, 131 flow builder section, 211 scenario registration reception section, 212 creation data request acquisition section, 213 creation provision data acquisition section, 214 creation Data provision section, 215 interpolation data request acquisition section, 216 interpolation data search section, 217 interpolation data provision section, 221 scenario DB, 222 parts DB, 223 user profile storage section, 800 information processing apparatus, 811 CPU, 812OM, 813 RAM, 814 bus, 815 input unit, 816 output unit, 817 storage unit, 818 communication unit, 819 drive, 821 a removable media

Claims (14)

An information processing system configured to be able to communicate with an information processing apparatus that executes data of a scenario of an interactive process and a server that stores data that is an element of the data of the scenario,
The information processing device,
Element determining means for determining whether an element of the data of the scenario to be executed is an unmatched element in which information input / output with at least one element before or after the data of the scenario does not match ,
An interpolating element that is an element of the scenario data for interpolating information input / output in the unmatched element when the element of the scenario data is determined to be the unmatched element by the element determining unit. Data acquisition means for acquiring the data from the server;
Data execution means for executing the data of the scenario to be executed, by adding the data of the interpolation element acquired by the data acquisition means to the unmatched elements in the data of the scenario to be executed,
An information processing system comprising:   The data acquisition unit may include one or more of the above-described ones or a plurality of dialogues in which the content of a dialog that interpolates a difference between information input and output between the unmatched element and at least one element before or after the unmatched element is defined. The information processing system according to claim 1, wherein data of an interpolation element is acquired.   The data acquisition unit expands the range of information input / output between the unmatched element and at least one element before or after the unmatched element, so that the unmatched element and the unmatched The information processing system according to claim 1, wherein the information processing system executes a process for improving consistency of information input and output with at least one of elements before or after the element.   The data acquisition unit changes the information input / output in the unmatched element and at least one of the elements before or after the unmatched element to similar information, so that the unmatched element, The information processing system according to any one of claims 1 to 3, wherein the information processing system executes a process for improving the consistency of information input / output with at least one element before or after the unmatched element. .   The data acquisition unit is configured to reduce a difference between information input and output between the unmatched element and at least one element before or after the unmatched element, based on a dialog content in the dialog processing. The information processing system according to any one of claims 1 to 4, wherein the information is added.   The information processing system according to any one of claims 1 to 5, wherein the data acquisition unit acquires the data of the interpolation element based on a personal profile of the interlocutor.   The information processing system according to claim 1, wherein the data acquisition unit acquires the data of the interpolation element based on profiles of a plurality of interlocutors. The server is
Based on a difference in information input and output between the unmatched element and at least one element before or after the unmatched element, the unmatched element and at least one of before and after the unmatched element The information processing system according to claim 1, further comprising a data search unit configured to search for data of the interpolated element in which a dialog content for interpolating a difference between the interpolated element and the interpolated element is defined. Element determination for determining whether an element of data of a scenario of an interaction processing to be executed is an unmatched element in which information input and output with at least one element before or after the data of the scenario does not match. Means,
An interpolating element that is an element of the scenario data for interpolating information input / output in the unmatched element when the element of the scenario data is determined to be the unmatched element by the element determining unit. Data acquisition means for acquiring the data of the server from the server,
Data execution means for executing the data of the scenario to be executed, by adding the data of the interpolation element acquired by the data acquisition means to the unmatched elements in the data of the scenario to be executed,
An information processing apparatus comprising: An information processing apparatus that executes data of a scenario of an interaction process, and a server in an information processing system configured to be able to communicate with a server that stores data that is an element of the data of the scenario,
An unmatched element included in the data of the scenario to be executed, in which information input / output with at least one element before or after the data of the scenario does not match, and at least one before or after the unmatched element. Interpolation defining a dialog content for interpolating a difference between the unmatched element and at least one of the elements before or after the unmatched element based on a difference between information input and output with one of the elements. Data search means for searching for element data;
Data providing means for providing the data element of the scenario searched by the data search means to the information processing apparatus;
A server comprising: An information processing method executed by an information processing apparatus that executes data of a scenario of an interactive process,
Element determination for determining whether an element of data of a scenario of an interaction processing to be executed is an unmatched element in which information input and output with at least one element before or after the data of the scenario does not match. Steps and
An interpolating element that is an element of the scenario data for interpolating information input and output in the unmatched element when the element of the scenario data is determined to be the unmatched element in the element determining step. A data acquisition step of acquiring the data from the server;
A data execution step of executing the data of the scenario to be executed by adding the data of the interpolation element acquired in the data acquisition step to the unmatched element in the data of the scenario to be executed,
An information processing method comprising: An information processing method that is executed by a server in an information processing system configured to be able to communicate with an information processing apparatus that executes data of a scenario of an interactive process and a server that stores data that is an element of the data of the scenario,
An unmatched element included in the data of the scenario to be executed, in which information input / output with at least one element before or after the data of the scenario does not match, and at least one before or after the unmatched element. Interpolation defining a dialog content for interpolating a difference between the unmatched element and at least one of the elements before or after the unmatched element based on a difference between information input and output with one of the elements. A data retrieval step for retrieving element data;
Data providing means for providing the data element of the scenario searched in the data search step to the information processing apparatus,
An information processing method comprising: On the computer,
Element determination for determining whether an element of data of a scenario of an interaction processing to be executed is an unmatched element in which information input and output with at least one element before or after the data of the scenario does not match. Features and
An interpolating element that is an element of the scenario data for interpolating information input and output in the unmatched element when the element of the scenario data is determined to be the unmatched element by the element determination function. A data acquisition function for acquiring data from the server,
A data execution function for executing the data of the scenario to be executed by adding the data of the interpolation element acquired by the data acquisition function to the unmatched elements in the data of the scenario to be executed,
A program characterized by realizing. An information processing apparatus that executes data of a dialogue scenario and a computer that constitutes a server in an information processing system configured to be able to communicate with a server that stores data that is an element of the data of the scenario,
An unmatched element included in the data of the scenario to be executed, in which information input / output with at least one element before or after the data of the scenario does not match, and at least one before or after the unmatched element. Interpolation defining a dialog content for interpolating a difference between the unmatched element and at least one of the elements before or after the unmatched element based on a difference between information input and output with one of the elements. A data search function to search for element data,
A data providing function for providing the data element of the scenario searched by the data search function to the information processing apparatus;
A program characterized by realizing.

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