JP6647818B2 - Stroller rental system, member terminal program, and method thereof - Google Patents

Description

  The present invention relates to a stroller rental system, a member terminal program, and a method thereof.

  2. Description of the Related Art Conventionally, there is known a car sharing system in which a car can be used for a necessary time when necessary. There are also known a bicycle rental system and a bicycle sharing system that can use a bicycle whenever and wherever necessary (for example, Patent Documents 1 and 2).

JP 2011-248813 A JP 2013-200736 A

  However, unlike automobiles and bicycles, there was no rental system that could be used when a stroller was needed in the city in a hurry. Strollers are also rented at rental shops that handle baby goods, but most of them are rented on a monthly basis and cannot be rented when and when needed. The need for a stroller varies with the child's growth and situation, and also with time and place.

  For example, it is often the case that a stroller is folded on a crowded train and a mother carrying a child while carrying luggage is often found. In addition, it is even better if not only the stroller itself but also accessories such as a storage basket and a rainproof cover can be rented together according to shopping and weather. In addition, it is more convenient for stroller users not only to provide a stroller and accessory rental service but also to provide timely information on the location and useful information at that time. Thus, as a part of child care support, there is a need for a mechanism that can support stroller users in the city.

  Accordingly, an object of the present invention is to provide a rental system that supports a stroller user and includes means for exchanging information between users in view of the above-described problems.

  In order to solve the above problems, the present invention provides the following solutions.

(1) A stroller rental system for renting a stroller to a member at a necessary place when necessary, wherein the management server of the stroller rental system manages the use of the stroller owned by the rental store. Management means, a member registration from the member terminal of the member, a stroller use receiving means for receiving the use of the stroller, and a post from the member terminal of the member using the stroller, the other member terminals And a member communication support means for supporting information exchange on child care among the members by distributing the information to members.

(2) In the system of (1), the member terminal is a portable terminal including a position information detecting unit, and the management server acquires position information of the member terminal of the member using the stroller. In addition, a stroller position information acquisition unit that considers the position information of the stroller may be provided.

(3) In the system of (2), the stroller position information acquiring unit may further communicate with a position information detecting unit provided in the stroller to acquire the position information of the stroller.

(4) In the system of (2) or (3), the post from the member further includes position information, and the management server determines whether the member notifies the other members of the position information. Means for setting, the text analysis of the post with a keyword, if it is determined that the content of the post requires urgency, regardless of the setting of whether to notify the location information, the location information May be notified.

(5) Further, according to a second aspect of the present invention, there is provided a member terminal program in a stroller rental system for renting a stroller to a member at a necessary place when necessary, the management of the stroller rental system. Transmitting, to a server, information for member registration for using a stroller owned by a rental store, receiving information on strollers and accessories that can be rented, and displaying the received information; Then, the step of allowing the member to select a stroller and accessories to be used, the step of transmitting information selected by the member, the step of transmitting a post entered by the member using the stroller, and the steps of: And receiving the posting of the post.

(6) In a third aspect of the present invention, there is provided a method for renting a stroller to a member at a necessary place when necessary, wherein the management server of the stroller rental system is owned by a rental store. Managing the use status of the stroller, receiving a member registration from the member terminal of the member, receiving the use of the stroller, and receiving a post from the member terminal of the member using the stroller And distributing the post to the other member terminals to support information exchange regarding child care among the members.

  According to the present invention, it is possible to provide a rental system that supports users of a stroller and includes means for exchanging information between users.

It is a figure showing the basic concept (service image) of the stroller rental system concerning the embodiment of the present invention. It is a figure showing functional composition of a stroller rental system concerning an embodiment of the present invention. FIG. 4 is a diagram illustrating a configuration example of data stored in a database of the management server according to the embodiment of the present invention. FIG. 9 is a diagram showing a flow of an inter-member communication support process in the management server according to the embodiment of the present invention. It is a figure showing an example of the "stroller reservation screen" concerning the embodiment of the present invention. It is a figure showing an example of a “mom friend contact screen” concerning an embodiment of the present invention.

  Hereinafter, embodiments for implementing the present invention (hereinafter, embodiments) will be described in detail with reference to the accompanying drawings. In the following drawings, the same elements are denoted by the same reference numerals or symbols throughout the description of the embodiments. In the diagram of the functional configuration, the arrows between the functional blocks indicate the data flow direction or the processing flow direction. Further, in the processing flow chart (flow chart), each processing step does not necessarily have to be performed in the illustrated order, and the processing order may be changed as long as the relationship between input and output of each step is not impaired.

(Basic concept)
FIG. 1 is a diagram showing a basic concept (service image) of a stroller rental system according to an embodiment of the present invention. Stroller rental stores are located in front of major train stations and provide a stroller rental service on an hourly basis. In order for the user to use this service, it is desirable to register as a member, but it is also possible to temporarily use as a temporary member without registering as a member.

  The stroller use reservation may be made by accessing a predetermined homepage from a member terminal such as a smartphone or tablet terminal, or from a dedicated application installed on the member terminal. Of course, the stroller use start procedure may be performed at the store. When renting a stroller, the member shall register information that can identify the terminal such as the telephone number or line ID of the mobile terminal such as his / her smartphone, and after the member registration, the mobile terminal (hereinafter, referred to as a member terminal). To contact the rental shop. Here, it is assumed that the member terminal to be used is provided with position information detecting means for detecting its own position.

  The management server of the rental store is the core of the service and controls the dedicated application installed on the store homepage and the member terminal, and manages the member information and stroller information (stroller model information, standby status, use status). In addition, the map of the surrounding area and the information of the facility are sequentially provided from the management server to the member terminal, and the expected return time of the stroller and the like are displayed as needed. The member can change the return time to a desired store (represented by ◎ in the figure) as well as changing the expected return time, if there are a plurality of rental stores in the jurisdiction area.

  Further, as shown in the figure, the provided surrounding map displays information of other members together with their location information (represented by ★ in the figure), and moves with other members by a stroller. And other means of exchanging information on child care. For example, it is possible to exchange information of a store having a space for changing diapers near the current location, information of a store for baby goods, and the like. In addition, this service provides a means to support each other as needed. For example, paper diapers and wipes are bulky when newly purchased, so that a means is provided for exchanging information in order to allow members to exchange only what is necessary at that time. Hereinafter, information obtained by the members via the service in this manner will be referred to as “mom friend information”. Therefore, this service can provide a place to find a new “mom friend” through such contact between members.

(Functional configuration)
FIG. 2 is a diagram showing a functional configuration of a stroller rental system 100 (hereinafter, referred to as the present system) according to the embodiment of the present invention. As shown in FIG. 2, in the present system, the management server 10 that supervises each rental store (chain store) has a member terminal 30 (30a) of a member who uses a stroller 20 (20a, 20b,...) For rental. , 30b,...) And the shop terminal 40 (40a, 40b,...) Are connected via the Internet mainly by wireless communication. The management server 10 may be a single server, or may be a plurality of servers, for example, for managing stores by dividing them into regions. The stroller 20 itself does not necessarily have to have a communication function, as long as the member terminal 30 of the user can communicate with the management server 10. The store terminal 40 is a terminal for registering information of a member who has directly visited the store by reading a credit card or the like, and may also be used as the management server 10 depending on the store.

  The member terminal 30 may be a general smartphone or tablet terminal, but is provided with a position detecting means such as a GPS (Global Positioning System), and a dedicated application provided by a store may be installed before starting use. desirable. This is because if the member terminal 30 has the position detecting means (GPS function), the position information can be regarded as the position information of the stroller used by the member. It is more desirable that the GPS function includes not only an outdoor GPS but also a so-called indoor GPS (IMES: Indoor Messaging System, etc.). The GPS function may be built in the stroller 20 depending on the model. In that case, even if the stroller is not returned or is stolen, the location can be tracked.

  The management server 10 is functionally divided into a processing unit and a database (DB) for storing its input / output data. As shown in FIG. 2, the processing unit includes, as one configuration example, a member terminal communication unit 11, a stroller use reception unit 12, a stroller management unit 13, a stroller position information acquisition unit 14, a member-to-member communication support unit 15, a stroller communication It comprises a means 16, a peripheral information acquisition means 17, and an SNS cooperation means 18. The configuration of data stored in the database will be described later, but hereinafter, each processing unit will be described in order.

  The member terminal communication means 11 has a function of controlling wireless communication with the member terminal 30. Further, wireless communication for information exchange between the member terminals 30 may be mediated.

  The stroller use receiving means 12 has a function of receiving a stroller reservation or use. More specifically, personal identification information such as an insurance card, a driver's license, a commuter pass, and payment information such as a credit card are provided and registered in the member information. Registration of member information only needs to be made at the first use. At the time of actual use, the user inputs the desired stroller model, accessories, use start date / time, scheduled return date / time, scheduled return location, etc., and accepts a reservation. It is assumed that the reservation is provided with a user interface that allows the user to easily make a reservation even while traveling by car or transportation, as well as at a store. An example of the stroller reservation screen will be described later.

  The stroller management means 13 has a function of managing the entire stroller owned by the store, and manages model information of each stroller, information of accessories that can be provided at the same time, and usage status (operation status, reservation status, vacancy status, etc.). I do. For a stroller that is being used or reserved, the member information, use start date and time, use end date and time (scheduled return date), and scheduled return location of the user are managed for each stroller.

  The stroller position information acquisition unit 14 communicates with the member terminal 30 via the member terminal communication unit 11 to acquire the position information. A member who does not want to disclose his / her own location information may turn off the location information service by setting in the terminal. Even if the location information service is turned on, if the location information is set not to be notified at the time of membership registration of the present system, the location information will not be disclosed to other members. Shall be. However, even if the location information is set so as not to be disclosed at the time of registration, a means for temporarily notifying the location information may be provided in an emergency such as when a child is suddenly ill. This is because in an emergency or the like, the user sometimes forgets to change the setting so as to notify the position information.

  The member communication support means 15 has a function of supporting information exchange between members. Specifically, information posted by the member to the system is notified to other members. In this system, a function of chatting between members or transmitting / receiving a message may be provided, or a means for simply teaching SNS IDs may be provided. Members are registered, and it is confirmed that they are well-identified people, especially those who are raising children, so even first-time people can interact with peace of mind. The detailed processing of the member-to-member communication support means 15 and the “mom friend contact screen” as an example of a place for information exchange will be described later.

  The stroller communication means 16 is a function supported by the type of the stroller, and provides a communication means for the stroller 20b having the communication function and the management server 10 to directly communicate. This function is for notifying the management server 10 of the position information of the stroller even if the member does not have a smartphone or the like, and the stroller 20b is provided with a power supply, a GPS function, a wireless communication function (that is, a position information detecting unit). ) Is required. It is preferable that the stroller 20b provided with the position information detecting means is further provided with a voice input / output means (voice interactive function). Therefore, the member can obtain and provide information by talking to the stroller.

  The peripheral information acquiring means 17 has a function of acquiring information on a peripheral area under the jurisdiction of the store and constantly updating the information to the latest information. Specifically, the latest information on the facilities, such as department stores, shopping centers, coffee shops, cafes, parks, and the like, is acquired mainly from the homepages of the facilities. Also, the word-of-mouth information of the member may be used. In particular, information such as whether or not a stroller can be brought in, a toilet, a children's playground, the presence or absence of an elevator or a slope, a non-smoking place, and a pediatrics is important, so information is acquired with priority.

  The SNS linking unit 18 has a function of linking information with an external SNS (Social Networking Service) such as Facebook (registered trademark) and Twitter (registered trademark). Specifically, by registering the account ID of the SNS registered by the member in this system, the information of the member registered in the SNS and generally permitted to be disclosed can be imported into the system. it can. At this time, if the information of the member's friend list can also be taken in, it can be a trigger for mom friends through this system. Although not described in detail, personal authentication may be performed with the SNS using a social login technology to perform member registration and interconnection to a service.

  Further, the management server 10 includes a member information DB 19A, a stroller information DB 19B, a peripheral facility information DB 19C, and a peripheral map information DB 19D as databases. FIG. 3 is a diagram showing a configuration example of data stored in these databases. Hereinafter, description will be made in order.

  The member information DB 19A is a database that stores information registered when renting a stroller. When a member is registered, a member ID (member identifier) is assigned, and all services provided by this system can be used. It is possible to use the service only once without registering as a member, but in that case, an ID for a temporary member is assigned. Temporary members shall not be able to use some services (such as obtaining the location information of other members).

  The data stored in the member information DB 19A includes "member ID", "address and name", "credit card number" for payment, "member terminal ID" for contact with stores and other members (phone No. or line ID), “Mama friend registration”, “Location information notification”, and the like are registered. In addition, although not particularly shown, an SNS ID, a nickname, and other profile information may be registered. The profile information may be obtained from the SNS site with the permission of the member.

  If “Mama friend registration” is set to Yes, information provision from another member and information transmission (posting) to another member can be performed from a mom friend contact screen described later. In addition, by registering with a specific member as a friend, individual talks and profile information not generally disclosed can be disclosed. If the “location information notification” is set to “Yes”, other members are notified of their location information. However, even if “location information notification” is set to No, location information may be notified in an emergency or the like.

  The stroller information DB 19B stores the stroller ID, model name, accessories, presence / absence of a built-in GPS function, the current use status, and the scheduled use time (in the case of reservation) for all the strollers owned by the rental store. In this case, the reservation time is stored. In some cases, the expected return location is also stored. The accessories include storage baskets, holders that allow smartphones and tablets to be attached to strollers, rainproof covers, umbrella stands, and other consumables (small quantities) such as disposable diapers and wipes.

  In the peripheral facility information DB 19C, a facility ID, a facility name, an address (positional information), an industry (category), and detailed information of registered facilities in the peripheral area are registered. In the detailed information, information of particular interest to members using the stroller is stored with priority. Although not shown, a digital map of the surrounding area is stored in the surrounding map information DB 19D, and position information of the surrounding facilities is mapped on the map. Specific examples of facilities include department stores, shopping centers, fashion buildings, baby goods stores, children's clothing stores, coffee shops, cafes, restaurants, ward offices, medical facilities, parks, aquariums, zoos, and other leisure facilities.

  The functional configuration of the present system described above is merely an example, and one functional block (processing unit and database) is divided or a plurality of functional blocks are collectively configured as one functional block. Is also good. In each function processing unit, a CPU (Central Processing Unit) built in the apparatus reads out a computer program stored in a storage device such as a ROM (Read Only Memory) or a hard disk, and executes the program by the computer program executed by the CPU. Is achieved. That is, each of the function processing units reads and writes necessary data such as a table from a database (DB; Data Base) stored in a storage device or a storage area on a memory. It is realized by controlling hardware (for example, an input / output device, a display device, and a communication interface device). Further, the database (DB) in the embodiment of the present invention may be a commercial database, but also means a mere collection of tables and files, and the internal structure of the database does not matter.

(Processing flow)
FIG. 4 is a diagram illustrating a flow of the inter-member communication support processing in the management server 10 according to the embodiment of the present invention. The inter-member communication support process is a process mainly performed by the inter-member communication support means 15 of the management server 10, and is a process of distributing information posted from one member terminal to another member terminal. It also has the function of sending and receiving messages individually between members. Also, a function may be provided in which the posted information is analyzed, and based on the location information, the information is preferentially distributed to members close to the posted member. For example, if there is a member who needs a disposable diaper, a message is preferentially distributed to a nearby member, or a nearby baby goods store is guided.

  Returning to the description of FIG. First, in step S10, the inter-member communication support unit 15 waits until there is a post from the member. When the post is received, the process proceeds to step S11, and it is determined whether the position information of the member terminal 30 or the stroller 20 has been acquired. If the position information has been obtained and the member has been set to notify the position information, the position of the posting source member is mapped on a map in step S12.

  Regardless of whether or not the position information has been acquired, in step S13, the text of the posted content may be analyzed using a keyword using a known technique. As a result, when it is determined that the posted content does not require the real-time property, the posted content is notified to the entire member (even to members who are not using the stroller) (step S14). The determination of the real-time property is made based on whether or not a specific keyword is included in the post. The case where the real-time property is not required is, for example, a question regarding general child care, a case where the location of the question is not related to the current position, or a case where the use date is not the current day.

  If it is determined in step S13 that the posted content requires real-time processing, the content is notified only to the store and the member currently using the stroller (step S15). For example, there is a case where the user wants to know whether or not the store to be visited is crowded, or a case where the child is in poor condition and wants to introduce the nearest medical facility.

  In step S16, it is checked whether there is a reply from another member to the post, and if there is a reply, the post is transferred to the post source (step S17). If the contributor is renting a stroller, the reply may be restricted within a predetermined time. The respondent may be a staff member of a rental store or a staff member of a store affiliated with the present service. Although not shown, the posting may be addressed to only a specific member registered as a friend.

  Although not shown, the dedicated application of the member terminal executes the following steps. In other words, a step of transmitting information for member registration for using a stroller owned by a rental store to the server with the management server 10, a step of receiving information of a stroller that can be rented and accessories from the server, Displaying the received information and allowing the member to select the stroller and accessories to be used, transmitting the information selected by the member to the server, transmitting the post entered by the member using the stroller to the server, etc. Receiving the post from the member from the server. The above-described keyword analysis step of the content to be posted may be performed by a dedicated application on the terminal side.

(Screen display example)
In the following, a screen displayed on the member terminal 30 by the management server 10 in a service provided by the present system will be described. FIG. 5 is a diagram illustrating an example of the “stroller reservation screen”. FIG. 6 is a diagram showing an example of the “mom friend contact screen”. Needless to say, these screens can be scaled up and down and scrolled by touch panel operations such as pinch and swipe.

  The screen of FIG. 5 is a screen for the member to select a desired stroller when making a reservation or starting to use the stroller. A stroller is roughly divided into a horizontal type with a reclining angle that is almost horizontal, and it is a type A, lightweight and compact that can be used from newborns (one month after birth). There is a B-type that can be used from the closed state. Other classifications include face-to-face, back-to-back, one-seater, and two-seater.

  When the member uses the stroller rental, the member displays a stroller reservation screen 200 as illustrated by activating a dedicated application or the like from the member terminal of the member. On this screen, accessory equipment columns (201a to 201e) are displayed together with the stroller bodies (200a to 200e). In order to equip the main body with accessories, it is only necessary to drag the icon of the desired accessory from the accessory list 210 to the accessory equipment column. To remove the accessory, the reverse operation may be performed. In the example of FIG. 5, the stroller indicated by 200b is equipped with a smartphone holder and a disposable diaper as accessories. In addition, the usage fee is automatically added when accessories are equipped.

  In addition, as shown in 200d and 200e, there may be a high-performance baby stroller with a built-in GPS function and voice interaction function. When such a model is used, location information can be notified without a smartphone, and voice communication with other members becomes possible. Of course, a small display device (preferably a flexible type) may be provided. Such a high-performance stroller can be a powerful information providing device and an information collecting device in the city for a mother who cannot keep her eyes on her children, and can be a play tool for children.

  The screen in FIG. 6 is an example of a screen (mom friend contact screen) for supporting information exchange between members. When a member wants to exchange information with another member, a dedicated application or the like displays a mom friend contact screen 300 as illustrated. A similar screen may be used when it is desired to contact the store staff. In the example of the figure, the posted messages (301, 302, 303,...) From other members are displayed on the map together with the position and the posted date and time, but only the posted messages are displayed in chronological order. You may make it do.

  In the illustrated example, the posted message 301 is for providing information for another member, whereas the posted messages 302 and 303 are support requests for help from other members or staff. It is desirable that such a support request be made conspicuous by changing the color or the like so as to be easily distinguished from other information providing messages. Further, in the case of a content that can be determined to have urgency, such as the posted message 302, the location information may be automatically displayed regardless of the member settings.

  When the member posts a message from the mom friend contact screen 300 or replies to the posted message, a character is entered in the message field 311 and the send button 312 is pressed. At this time, if the user does not want to disclose his / her position information, he / she presses the position information non-notification button 313 shown in the figure. Although not shown, the destination of the message may be individually specified. At this time, for example, if the user pushes the transmission button after pressing the mark in the figure, the message is individually transmitted to the member. If you do not specify a destination, the posted message will be delivered to all members renting strollers at least in the same area. As described above, general messages not related to the area or the day are to be distributed to members other than the member renting the stroller. When the “Apply friend to friend button 310” is pressed, a friend request is sent to the poster. In addition, not only character information but also image and audio information may be transmitted. In particular, a voice alarm may be transmitted in an emergency.

(Effects of the embodiment)
Hereinafter, the effects of the embodiment of the present invention will be summarized as follows.

  First, by using the present system, a stroller can be rented at a necessary place at a necessary place such as a town corner. In addition to simply receiving a baby stroller rental service, it can support information exchange between members such as mothers of the same age who use a baby stroller, and can be part of child care support for society as a whole.

  Second, by using the position information detecting means of the portable member terminal (smartphone, tablet, etc.) and considering the position information of the terminal as the position of the stroller, the position and use status of the stroller can be easily grasped.

  Third, when the stroller itself is provided with the position information detecting means, even if a member who does not have a portable member terminal uses the stroller, the position and use status of the stroller can be easily grasped. Such a stroller itself becomes an information collecting device and an information providing device.

  Fourth, if the user does not want to notify his / her location information to other members for privacy protection and misuse prevention, the member can set whether or not to notify the location information. In addition, by analyzing the text posted by the member by keyword and determining that urgency such as sudden illness of a child is required, the position information can be notified irrespective of the setting as to whether or not the notification is possible.

  Fifth, by downloading a dedicated application from the management server and installing it on the member terminal, access to the management server becomes easier.

  In the above embodiment, the stroller is received at the rental store, but may be combined with a home delivery service so that the member can receive the stroller at a place designated in advance.

  As described above, the present invention has been described using the embodiments. However, it is needless to say that the technical scope of the present invention is not limited to the scope described in the above embodiments. It is apparent to those skilled in the art that various changes or improvements can be made to the above embodiment. It is apparent from the description of the appended claims that embodiments with such changes or improvements can be included in the technical scope of the present invention. In the above-described embodiment, the stroller rental system has been described with the present invention as a product invention, but the present invention can also be regarded as a method invention (stroller rental method).

10 Management Server 11 Member Terminal Communication Means 12 Stroller Usage Receiving Means 13 Stroller Management Means 14 Stroller Location Information Acquisition Means 15 Member Communication Support Means 16 Stroller Communication Means 17 Peripheral Information Acquisition Means 18 SNS Linking Means 19A Member Information DB
19B stroller information DB
19C Surrounding facility information DB
19D surrounding map information DB
20, 20a, 20b Rental stroller 30, 30a, 30b Member terminal 40, 40a, 40b Store terminal 100 Stroller rental system (this system)
200 Baby stroller reservation screen 200a, 200b, 200c, 200d, 200e Baby stroller body 201a, 201b, 201c, 201d, 201e Accessory equipment column 210 Accessory list 300 Mom friend contact screen

Claims (3)

A stroller rental system that rents a stroller to a member when and where needed,
The management server of the stroller rental system,
Stroller management means for managing the use of strollers owned by rental stores,
Stroller use receiving means for receiving a member registration from the member terminal of the member and receiving the use of the stroller,
Inter-member communication support means for receiving a post from the member terminal of the member using the stroller and supporting information exchange regarding child care among the members by distributing to the other member terminals,
A stroller position information obtaining unit that obtains the position information of the member terminal of the member using the stroller and regards the position information of the stroller as:
Means for allowing the member to set whether to notify the position information to other members,
With
A stroller rental system, wherein the posting is text-analyzed using a keyword, and when it is determined that urgency is required, the position information is notified regardless of whether or not the position information is to be notified . 2. The stroller rental system according to claim 1 , wherein the stroller position information acquiring unit communicates with a position information detecting unit provided in the stroller to acquire position information of the stroller. 3. A method of renting a stroller to a member when and where needed,
Management server of Baie beaker-rental system,
Managing the usage of the stroller owned by the rental store;
Receiving a member registration from the member terminal of the member;
Receiving the use of the stroller;
Receiving a post from the member terminal of the member using the stroller,
Supporting the exchange of information regarding parenting between the members by distributing the post to the other member terminals;
Acquiring the position information of the member terminal of the member using the stroller, and regarded as the position information of the stroller,
Causing the member to set whether to notify the other members of the location information,
Performing a text analysis of the post using a keyword and, if it is determined that urgency is required, notifying the position information regardless of the setting of notifying the position information ; how to.