JP6653378B2 - Simple security electronic invoice output method and recording medium - Google Patents

Description

  The present invention relates to a simple security electronic invoice output method and system. More specifically, the sub-supplier system of the online shopping mall's primary product supplier system can output the invoice more conveniently without storing the consignee's personal information, and the consignee's personal information is printed on paper. The present invention relates to a simple secure electronic invoice output method and an output system capable of inquiring only with a home delivery engineer's mobile terminal without printing the invoice, and a simple secure electronic invoice server system using the method.

  As the online shopping market grows rapidly in modern society, customers receive various information about their customers from online sellers, such as home shopping and internet shopping malls, in order to process the delivery of goods ordered by customers. The risk of leaking order information, especially human information, has been greatly increased.

  In addition, due to the strengthening of personal information protection-related laws to protect personal information such as personal information of customers, not only online sellers but also businesses in charge of delivery operations have become more responsible.

  In order to solve this problem, a technology has been devised that enables the processing of the delivery business without storing the personal information of the customer in a processing system owned by a number of businesses in charge of the delivery business. .

  As a method to which such a technology is applied, as shown in FIG. 1, first, the order information of the customer a orderer 10 is individually sent to individual A and B Internet shopping malls 11 and 12 or the like. A method in which the first cooperating company 13 which is a business in charge of the delivery operation by constructing a security invoice output system is connected to each corresponding output system and outputs a security invoice (see FIG. 1A); Secondly, it is possible to receive personal information based on the order information of the b-orderer 20 as a customer from a number of X and Y Internet shopping malls 21 and 22 and output a separate invoice. A method in which the hub system 30 is constructed so that the second cooperating company 23, which is an operator in charge of delivery work, connects to the hub system and outputs a secure invoice (see FIG. 1B). As an example I can do it.

  By the way, in either of these two methods, when the secondary or lower vendor of the shopping mall processes the business, the upper product supplier (2-N-1st) becomes the lower product supplier (3-N). Next), the authority to connect to the online shopping mall system or the security invoice hub system must be sequentially granted, and if the upper product supplier of the lower product supplier does not have an account to connect to the electronic invoice system, the lower product There is a problem that the supplier cannot output the invoice. In both of the above two methods, since the personal information of the consignee is printed on a paper invoice, the risk of leakage of the printed personal information continues.

  Therefore, even if there are no accounts in which the upper product suppliers of the 3rd to Nth lower order product suppliers (2nd to 1st order) can connect to the electronic invoice system, the 3rd to Nth lower order product suppliers are 1 There is a need for a scheme that allows the next merchandise supplier to output the invoice with the connection account of the lower merchandise supplier registered in the electronic invoice system. Further, there is a need for a method capable of delivering consignee's personal information without printing it on a paper invoice.

Republic of Korea Registration Patent No. 10-1206473 (2012.12.24)

  In view of the above, the technical problem to be solved by the present invention is that a seller such as an online shopping mall can secure a secure transfer of personal information such as personal information of a recipient. In addition to ensuring safe transactions based on the letter output method, all multi-stage delivery operators in charge of delivery work make it easier to output invoices without storing personal information of recipients. To provide a simple security electronic invoice output method and a recording medium on which a program for performing the method is recorded so that the personal information of the consignee can not be printed on the paper invoice. It is to be.

  According to an aspect of the present invention, a customer inputs order information including personal information of a customer to an online shopping mall system via a customer terminal (S1001). Transmitting order information including personal information of the customer to the state agent system (S1002); and order information in which any one of the 1st to Nth merchandise supplier systems does not include personal information. (S1003), and the primary goods supplier system registers the connection account of at least one online shopping mall system and the connection account of its own lower goods supplier system in the electronic invoice server system (S1003). S1004) and any one of the 1st to Nth product supplier systems The system registers the connection account of the home delivery company system in the electronic invoice server system (S1005), and the delivery information using the order information obtained by any one of the 1st to Nth order product supplier systems. A delivery information generation step (S1006), wherein the delivery information includes at least one seller information including a connection account of a primary product supplier system; A delivery information providing step (S1007) of providing the generated delivery information to the electronic invoice server system by any one of the commodity supplier systems; and supplying one of the first to Nth commodity suppliers systems. Invoice output requesting step in which the company system requests the electronic invoice server system to output an invoice corresponding to the delivery information (S1008). Receiving the home delivery information from the home delivery company system by the electronic invoice server system (S1009); and providing the electronic invoice server system with any one of the 1st to Nth product supplier systems. Combining the delivery information received from the company delivery system and the delivery information received from the delivery company system to generate invoice combination information that does not include customer personal information (S1010); Transmitting the invoice combination information and the home delivery company account information to the electronic invoice agent system (S1011), and the electronic invoice agent system transmits the invoice combination information transmitted from the electronic invoice server system and the invoice combination. Generating invoice output information by combining customer's personal information corresponding to the letter combination information (S1012); The electronic invoice agent system combines the invoice combination information transmitted from the electronic invoice server system, the customer's personal information corresponding to the invoice combination information, and the courier account information to generate delivery request information. (S1013), transmitting the delivery request information to the home delivery company system by the electronic invoice agent system (S1014), and setting the electronic invoice agent system to any one of the 1st to Nth merchandise supplier systems. The step of transmitting the invoice output information to the output units of the two commodity supplier systems (S1015) is included.

  ADVANTAGE OF THE INVENTION According to this invention, the subordinate goods supplier system of the primary goods supplier system of an online shopping mall can output an invoice easily, without storing the personal information of a consignee.

  That is, the primary merchandise supplier of the online shopping mall registers all of its own lower merchandise suppliers (2-Nth merchandise supplier) at the same level, so that all of the lower merchandise suppliers become the upper merchandise suppliers. Can use the account received from the primary merchandise supplier to connect to the electronic invoice system and print out the invoice even if he does not use the electronic invoice system. For example, even if the second to N-1st merchandise suppliers, which are subordinate merchandise suppliers of the primary merchandise supplier of the online shopping mall, do not subscribe to the electronic invoice output system, the Nth merchandise supplier will continue to be the primary merchandise supplier. You can connect to the account provided by the product supplier and output the invoice.

  The personal information can be protected more safely by making it possible to make an electronic inquiry on the mobile terminal of the home delivery engineer without printing the invoice output information on a paper invoice.

It is the schematic of the invoice output by the conventional online shopping mall. 1 is an overall schematic diagram of a simple security electronic invoice output system according to an embodiment of the present invention. 5 is a flowchart of a process for outputting a simple security electronic invoice according to an embodiment of the present invention.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those having ordinary knowledge in the technical field to which the present invention belongs can be easily implemented.

  The present invention can be embodied in various forms and is not limited to the embodiments described here. In the drawings, in order to clearly describe embodiments of the present invention, parts that are not relevant to the description are omitted, and similar parts are denoted by similar reference numerals throughout the specification.

  FIG. 2 is a schematic diagram illustrating a participant who participates in overall ordering and delivery to which the simple secure electronic invoice output method according to an embodiment of the present invention is applied. It includes an invoice agent system 300, an electronic invoice server system 400, a first to Nth merchandise supplier system 500, and a delivery company system 600.

  The order of the customer, the output of the invoice and the delivery thereof according to the present invention in the simple security electronic invoice output system shown in FIG. 2 will be briefly described as follows.

  A customer connects to an online shopping mall system via a customer terminal and inputs order information including personal information.

  The online shopping mall system transmits order information including acquired personal information to an electronic invoice agent system.

  Thereafter, the online shopping mall system provides the order information excluding the personal information to the commodity supplier system, and the commodity supplier sequentially provides the order information to the subordinate commodity supplier (secondary to Nth) systems. That is, the primary product supplier provides the secondary product supplier system, the secondary product supplier further provides the tertiary supplier system, and the (N-1) th product supplier provides the Nth product supplier system.

  The primary merchandise supplier system registers the connection account of its own at least one online shopping mall system and the connection account of its own lower merchandise supplier (2-Nth merchandise supplier) in the electronic invoice server system.

  The lower-level merchandise supplier system (2nd to Nth-order merchandise supplier system) registers an account of the home delivery company system managed by itself in the electronic invoice server system.

  The lower-level merchandise supplier system that has obtained the order information that does not include personal information from the electronic invoice agent system generates delivery information.

  At this time, the delivery information includes a name of an online shopping mall or the like as an online seller, a customer order number of an internet shopping mall or the like as an online seller, an account of a lower product supplier system registered by the primary product supplier system. , Which may include the expected collection date of the ordered product, the name of the ordered product, the quantity of the ordered product, the price of the ordered product, the quantity of the packaging box for packaging the ordered product, the type of packaging box, the shipping fee, the shipping message, etc. it can.

  The generated delivery information is transmitted to the electronic invoice server system and an invoice output is requested.

  After receiving the home delivery information from the home delivery company system, the electronic invoice server system combines the delivery information with the delivery information received from the lower product supplier system to generate invoice combination information.

  The electronic invoice server system transmits the generated invoice combination information and home delivery company account information to the electronic invoice agent system.

  The electronic invoice agent system combines the acquired invoice combination information with the customer's personal information to generate invoice output information.

  Also, the electronic invoice agent system combines the acquired invoice combination information and the home delivery company account information with the personal information of the customer to generate delivery request information.

  The electronic invoice agent system transmits the generated invoice output information to the output unit of the lower-level merchandise supplier system, and transmits the generated delivery request information to the home delivery company system.

  The lower-level merchandise supplier system outputs the invoice via the output unit and then adheres to the delivery product, and then the home delivery technician performs the delivery operation after receiving the delivery product.

  The network referred to in the present invention includes a wired Internet, a wireless Internet, a satellite network, a wired telephone network, a wireless telephone network, a mobile telephone network, as well as a broadcast network such as an airwave broadcast, a satellite broadcast, and a cable broadcast. There may be various types of interface types.

  As described above, according to the present invention, the lower-level merchandise supplier system of the primary merchandise supplier system of the online shopping mall can easily output the invoice without storing the personal information of the recipient.

  That is, when a primary product supplier of an online shopping mall registers a subordinate product supplier, the primary product supplier sets its own subordinate product suppliers, the 2nd to Nth product suppliers, at the same level as itself. Registered, all of the lower-level merchandise suppliers can connect to the security invoice server system with the account received by the primary merchandise supplier from the online shopping mall and output the invoice, regardless of the order.

FIG. 3 shows the overall flow of a simple security electronic invoice output method according to one embodiment of the present invention. A simple security electronic invoice output method according to one embodiment of the present invention,
The customer entering order information including the customer's personal information into the online shopping mall system via the customer terminal;
An online shopping mall system transmitting order information including customer personal information to an electronic invoice agent system;
Registering a connection account of at least one online shopping mall system and a connection account of its own sub-supplier system with the electronic invoice server system;
A step in which any one of the 1st to Nth order supplier systems registers a delivery company system and a connection account of the delivery company system in the electronic invoice server system;
Any one of the first to Nth order supplier systems acquiring order information that does not include personal information;
Generating delivery information using the order information obtained by any one of the first to Nth order supplier systems, the delivery information including an account of the primary supplier system; A delivery information generation step including at least one seller information;
A delivery information providing step in which any one of the first to Nth product supplier systems provides the generated delivery information to the electronic invoice server system;
An invoice output requesting step in which any one of the 1st to Nth merchandise supplier systems requests the electronic invoice server system to output an invoice corresponding to the delivery information;
The electronic invoice server system receiving home delivery information from a home delivery company system;
The electronic invoice server system combines the delivery information received from any one of the 1st to Nth product supplier systems and the delivery information received from the delivery company system to include customer personal information. Generating unbound invoice association information;
The electronic invoice server system transmitting the invoice combination information and the courier account information to an electronic invoice agent system;
The electronic invoice agent system combining the invoice combination information transmitted from the electronic invoice server system and customer personal information corresponding to the invoice combination information to generate invoice output information;
The electronic invoice agent system generates delivery request information by combining the invoice combination information transmitted from the electronic invoice server system, the customer's personal information corresponding to the invoice combination information, and the courier account information. To do
Transmitting the delivery request information to a home delivery company system by the electronic invoice agent system;
Transmitting the invoice output information to the output unit of any one of the first to Nth merchandise supplier systems.

  Referring to FIG. 3, a method for outputting a simple security electronic invoice according to an embodiment of the present invention will be described in detail.

  As used herein, online shopping refers to the act of a customer purchasing goods online.

  Online shopping is, for example, Internet shopping in which a customer visits a shopping mall established on the Internet via a customer terminal such as a computer to purchase a product, or home shopping in which a customer purchases a product using a home shopping broadcast. Can be Online shopping can be referred to as Internet shopping, home shopping, cyber shopping, electronic shopping, open malls, electronic commerce, and the like.

  First, a customer connects to an online shopping mall system using a network via a customer terminal owned by the customer, and then inputs order information including personal information of the customer (S1001).

  The customer terminal includes a normal personal computer, a PDA, a notebook PC, a tablet device, a general telephone, a mobile telephone, a smartphone, a smart TV, a smart TV, and images, characters, data, and information through a network. Various information processing apparatuses, portable devices, and the like that can transmit and receive the information may be used.

  In the online shopping mall system according to the embodiment of the present invention, the personal information of the customer necessarily accompanying the delivery information processing, in particular, the personal information of the consignee who receives the ordered goods is held only in the online shopping mall system, By restricting the transmission of personal information on the server system side, the security of personal information can be enhanced. In addition, personal information of the orderer among the personal information of the customer can be processed in the same manner.

  To this end, the online shopping mall system can have an electronic invoice agent system for secure processing of personal information when delivering ordered goods based on online commercial transactions. In addition, the electronic invoice agent system can be configured as one of an online shopping mall system, a home delivery company system, and an electronic invoice server system.

  Therefore, in each online shopping mall system, order information including customer personal information can be transmitted to the electronic invoice agent system. (S1002)

  Therefore, in the electronic invoice agent system, the personal information of the consignee who needs to maintain security can be acquired from the transmitted customer order information or customer personal information. The customer's personal information obtained in this way, particularly the consignee's personal information, can be separately maintained and managed by the electronic invoice agent system, and provided when generating invoice output information and delivery request information, which will be described later. .

  On the other hand, in the online shopping mall system, personal information of a customer, particularly, order information not including personal information of a consignee is generated and then provided to the commodity supplier system. (S1003)

  The commodity supplier system to which order information that does not include personal information is provided may be a primary commodity supplier system, and may be a lower commodity supplier system of the primary commodity supplier system, ie, the second to Nth products. It may be a supplier system.

  In the present invention, the commodity supplier system is composed of 1st to Nth commodity supplier systems.

  The primary merchandise supplier system means a top-level merchandise supplier system, and the second to Nth merchandise supplier systems mean lower-order merchandise supplier systems subordinate to the primary merchandise supplier system.

  The commodity supplier system is a system for processing various data, information, etc. possessed by the commodity supplier that provides goods to various online shopping malls, such as PCs, notebook PCs, tablet devices, general telephones, mobile phones. It may be a telephone, a smartphone, a smart TV, various information processing apparatuses capable of transmitting and receiving images, characters, data, information, and the like through a network, a portable device, and the like.

  Here, the product supplier deals with various manufacturers that provide products to online sellers such as Internet shopping malls, various manufacturers who have entered vendors, open markets, etc., and one online seller. Can be other online sellers.

  The primary merchandise supplier system uses a connection account received from the online shopping mall and its own lower merchandise supplier system (2-Nth merchandise supplier) for the electronic invoice server system to output a secure electronic invoice. Register a connection account for the system). (S1004)

  The primary merchandise supplier system registers its own subordinate merchandise supplier system collectively because the primary merchandise supplier system registers its own subordinate merchandise supplier system, that is, the 2nd to Nth merchandise supplier systems. By registering at the same level, all of the 2nd to Nth order merchandise supplier systems, which are the lower order merchandise supplier systems, are independent of the order and regardless of the use of the electronic invoice system of the upper order merchant supplier, This is so that the primary merchandise supplier system can access the security invoice agent system using the connection account received from the online shopping mall.

  Thereafter, any one of the 1st to Nth product supplier systems registers the home delivery company system managed by itself and the connection account of the delivery company system in the electronic invoice server system. (S1005)

  Any one of the 1st to Nth order supplier systems receiving the order information not including the personal information from the online shopping mall system may be based on the order information not including the personal information. Generate delivery information. (S1006)

  At this time, the delivery information includes the name of an online shopping mall, which is an online seller, the customer order number of an internet shopping mall, which is an online seller, and the name of a lower-level product supplier system registered by the primary product supplier system. Include the account, the expected collection date of the ordered product, the name of the ordered product, the quantity of the ordered product, the price of the ordered product, the quantity of the packaging box for packaging the ordered product, the type of packaging box, the shipping fee, the shipping message, etc. Can be.

  Any one of the 1st to Nth merchandise supplier systems transmits the generated delivery information to the electronic invoice server system (S1007), and requests an invoice output corresponding to the delivery information. (S1008)

  Since the invoice output request does not include the customer's personal information in the delivery information, especially the consignee's personal information, and the delivery information alone cannot deliver to the destination desired by the customer, the customer's personal information, In particular, it is for performing a process in which personal information of the consignee can be displayed on the invoice.

  The electronic invoice server system receives the delivery information from the delivery company system (S1009), and then receives the delivery information received from any one of the first to Nth product supplier systems and the delivery information from the delivery company system. By combining the received home delivery transport information, invoice combination information that does not include customer personal information is generated. (S1010)

  The invoice association information includes the product name of the ordered product, the quantity of the product, the price, the invoice number, the delivery fare, the delivery message, the pickup shop code, the pickup shop name, the pickup date, the landing terminal code, the landing terminal name, and the delivery. It may include a destination abbreviation, invoice form information, and the like.

  The electronic invoice server system transmits the generated invoice combination information and home delivery company account information to an electronic invoice agent system. (S1011)

  The electronic invoice agent system combines the invoice combination information transmitted from the electronic invoice server system with the customer's personal information corresponding to the invoice combination information to generate invoice output information. (S1012)

  At this time, since the electronic invoice agent system has received the personal information of the customer from the online shopping mall system (see step S1002), the personal information of the customer is used to generate the invoice output information. It becomes.

  As described above, since the personal information of the customer, particularly the personal information of the consignee, which can be displayed on the invoice for the first time in the security invoice agent system is included in the invoice output information, the security is maintained. You can do it.

  Also, the electronic invoice agent system combines the invoice combination information transmitted from the electronic invoice server system, the customer's personal information corresponding to the invoice combination information, and the courier account information to deliver delivery request information. Generate (S1013)

  The invoice output information includes a consignee name, a consignee telephone number, a consignee address, an item name of an ordered item, an item quantity, a price, an invoice number, a delivery fare, a delivery message, a pickup shop code, and a pickup shop name. , A pickup date, a landing terminal code, a landing terminal name, a delivery address abbreviation, and invoice format information.

  Thereafter, the electronic invoice agent system transmits the delivery request information to a home delivery company system. (S1014)

  The transmission of the delivery request information is for the home delivery company to use the information for receiving the delivery item from the product supplier and performing the delivery business. The transmission of the delivery request information to the delivery company system is performed by the electronic invoice server system. Via an electronic invoice server system.

  Also, the electronic invoice agent system transmits the invoice output information to the output unit of any one of the 1st to Nth merchandise supplier systems. (S1015)

  At this time, the electronic invoice agent system can also transmit the invoice output information to the output unit of any one of the 1st to Nth merchandise supplier systems via the electronic invoice server system, It can also be transmitted directly without going through the electronic invoice server system.

  Thereafter, the merchandise supplier system attaches the invoice output as a document to the ordered product, and the home delivery company receives and handles the delivery.

  It should be noted here that the invoice output information is directly transmitted to the output unit of the merchandise supplier system.

  In this case, the invoice output information including the human information in the commodity supplier system is not stored and managed on the system, but is simply output to a document or a monitor. The risk of personal information leakage of the customer due to hacking or the like that may occur in the case of management is eliminated.

  Thereafter, the merchandise supplier attaches the output invoice in document form to the ordered merchandise, and then the delivery company performs delivery processing.

  Also, when the electronic invoice agent system transmits the invoice output information to the output unit of any one of the 1st to Nth merchandise supplier systems, it is possible to transmit the information without excluding the personal information of the customer. it can. In this case, the electronic invoice agent system transmits the personal information excluded from the invoice output information of the customer to the terminal of the home delivery engineer.

  That is, in the above case, since the invoice output information transmitted to the output unit of the commodity supplier system does not include the personal information of the customer, the output invoice includes the personal information of the customer. Disappears. However, the delivery requires the customer's personal information, and the customer's personal information is transmitted to the terminal of the home delivery technician in charge of the delivery operation, and the home delivery technician transmits the customer's personal information transmitted to the terminal. The delivery business will be performed with reference to the information.

  The embodiments of the present invention described above can be embodied not only by a system and a method, but also by a computer program realizing functions corresponding to the configuration of the embodiment of the present invention or a recording medium on which the computer program is recorded. It can be done.

  Although several embodiments of the present invention have been illustrated and described above, those skilled in the art to which the present invention pertains may refer to the present embodiments without departing from the principles or spirit of the present invention. It will be appreciated that improvements and / or variations can be made. The scope of the invention will be determined by the appended claims and equivalents thereof.

REFERENCE SIGNS LIST 100 customer terminal 200 online shopping mall system 300 electronic invoice agent system 400 electronic invoice server system 500 1st to Nth product supplier system 600 delivery company system

Claims (9)

A method for easily and safely outputting a secure electronic invoice via a secure electronic invoice server system based on customer order information,
The customer inputting order information including personal information of the customer into the online shopping mall system via the customer terminal (S1001);
Transmitting the order information including the customer's personal information to the electronic invoice agent system by the online shopping mall system (S1002);
A step in which one of the 1st to Nth product supplier systems acquires order information that does not include personal information (S1003);
In order to connect their own lower product supply company system to an electronic invoice server system, 1 ~N following items any one of the product supply company system of supply, Inc. system of its own online shopping mall system to an electronic invoice server system Registering a connection account and a connection account of its own sub-product supplier system (S1004);
(S1005) a step in which one of the 1st to Nth merchandise supplier systems registers a connection account of the home delivery company system in the electronic invoice server system;
Generating delivery information using the order information obtained by any one of the first to Nth product supplier systems, wherein the delivery information includes the order information of the one product supplier system; A delivery information generating step (S1006) including at least one seller information including a connection account;
A delivery information providing step of providing the generated delivery information to the electronic invoice server system (S1007);
An invoice output requesting step (S1008) in which one of the 1st to Nth merchandise supplier systems requests the electronic invoice server system to output an invoice corresponding to the delivery information;
A home delivery information receiving step in which the electronic invoice server system receives home delivery information from the home delivery company system (S1009);
A combination of the electronic invoice delivery transportation information server system has received from the courier company system and delivery information received from any one of the product supply company system of 1~N following product supply company system, human information of the customer Generating the invoice combination information not included (S1010);
Transmitting the invoice combination information and home delivery company account information to the electronic invoice server system to the electronic invoice agent system (S1011);
The electronic invoice agent system generates invoice output information by combining the invoice combination information transmitted from the electronic invoice server system and customer personal information corresponding to the invoice combination information (S1012). When,
The electronic invoice agent system generates delivery request information by combining the invoice combination information transmitted from the electronic invoice server system, customer personal information corresponding to the invoice combination information, and the courier account information. (S1013),
Transmitting the delivery request information to the home delivery company system by the electronic invoice agent system (S1014);
The electronic invoice agent systems see contains a step (S1015) for transmitting the invoice output information to the output unit of either one of the product supply company system 1~N following items Supplier system,
The simple security electronic invoice output method, wherein the connection account of the lower product supplier system registered in the step (S1004) is a connection account received by the primary product supplier system from the online shopping mall system .   The method according to claim 1, wherein the electronic invoice agent system comprises one of an online shopping mall system, a home delivery company system, and an electronic invoice server system. . In the step in which the electronic invoice agent system transmits the delivery request information to a home delivery company system,
The method according to claim 1, wherein the delivery request information is transmitted to a home delivery company system via an electronic invoice server system. The electronic invoice agent system transmitting invoice output information to an output unit of any one of the first to Nth product supplier systems;
The simple security electronic device according to claim 1, wherein the invoice output information is transmitted to any one of the first to Nth merchandise supplier systems via an electronic invoice server system. Invoice output method. The electronic invoice agent system transmitting invoice output information to an output unit of any one of the first to Nth product supplier systems;
The simple and secure electronic invoice output method according to claim 1 or 4, wherein the invoice output information excluding customer personal information is transmitted.   6. The simple secure electronic invoice output method according to claim 5, wherein the customer's personal information excluded from the invoice output information is transmitted to a terminal of a home delivery engineer. In the step in which the electronic invoice agent system transmits the delivery request information to a home delivery company system,
4. The simple secure electronic invoice output method according to claim 1, wherein the delivery request information excluding personal information of the customer is transmitted.   The method of claim 7, wherein the personal information of the customer excluded from the delivery request information is transmitted to a terminal of a home delivery engineer.   A computer-readable recording medium on which a program for performing the method according to claim 1 is recorded.