JP6679657B2 - Determination device, determination method, and determination program - Google Patents

Description

  The present invention relates to a determination device, a determination method, and a determination program.

  Conventionally, techniques for monitoring various objects have been provided. For example, there is known a technique related to a monitoring system for monitoring a monitored object such as a building or a house at a remote position and taking a safety measure such as crime prevention.

JP, 2004-287922, A

  However, in the above-mentioned conventional technology, it is difficult to appropriately operate a moving body such as a bus operated by the automatic driving technology. For example, a moving object is different from a structure such as a building in that a monitoring target itself moves, and thus it is difficult to appropriately operate a plurality of moving objects that are remotely monitored by a monitoring technique of the structure such as a building. There are cases.

  The present application has been made in view of the above, and an object thereof is to provide a determination device, a determination method, and a determination program that enable appropriate operations of a plurality of mobile bodies that are remotely monitored.

  The determination device according to the present application is a plurality of moving bodies that are remotely monitored by one supervisor, and an acquisition unit that acquires information regarding remote monitoring of a plurality of moving bodies that operate by automatic driving, and is acquired by the acquisition unit. Based on the information about the remote monitoring, a determination is made to determine the timing to change the supervisor who monitors the plurality of moving bodies, based on the timing when the condition of one of the plurality of moving bodies satisfies a predetermined condition. And a section.

  According to one aspect of the embodiment, it is possible to achieve an appropriate operation of a plurality of mobile bodies that are remotely monitored.

FIG. 1 is a diagram illustrating an example of a determination process according to the embodiment. FIG. 2 is a diagram illustrating an example of the determination process according to the embodiment. FIG. 3 is a diagram illustrating a configuration example of the determination system according to the embodiment. FIG. 4 is a diagram illustrating a configuration example of the determination device according to the embodiment. FIG. 5 is a diagram illustrating an example of the mobile unit information storage unit according to the embodiment. FIG. 6 is a diagram illustrating an example of the supervisor information storage unit according to the embodiment. FIG. 7 is a diagram illustrating an example of the monitoring correspondence information storage unit according to the embodiment. FIG. 8 is a diagram illustrating an example of the timing of changing the supervisor according to the embodiment. FIG. 9 is a flowchart showing an example of the determination process according to the embodiment. FIG. 10 is a flowchart showing an example of the determination process according to the embodiment. FIG. 11 is a flowchart showing an example of the determination process according to the embodiment. FIG. 12 is a hardware configuration diagram illustrating an example of a computer that realizes the function of the determination device.

  Hereinafter, modes (hereinafter, referred to as “embodiments”) for carrying out a determination device, a determination method, and a determination program according to the present application will be described in detail with reference to the drawings. Note that the determination device, the determination method, and the determination program according to the present application are not limited to this embodiment. Also, in each of the following embodiments, the same parts are designated by the same reference numerals, and duplicated description will be omitted.

(Embodiment)
[1. Decision process)
First, an example of the determination process according to the embodiment will be described with reference to FIGS. 1 and 2. 1 and 2 are diagrams illustrating an example of the determination process according to the embodiment. In the example shown in FIGS. 1 and 2, the determination device 100 (see FIG. 4) designates a supervisor (operator) who remotely monitors an automatic driving bus (hereinafter, also simply referred to as “bus”) that automatically travels on a road. The case of changing (determining) based on various information is shown. In addition, in the example illustrated in FIGS. 1 and 2, the determination device 100 changes a supervisor (operator) who remotely monitors a bus that automatically travels on a road at timings based on various information. Specifically, the determination device 100 changes the supervisor who remotely monitors each of the buses 20-1 to 20-5 for the plurality of buses 20-1 to 20-5 at a timing based on various conditions. Indicate the case. Further, FIGS. 1 and 2 show a case where each supervisor (operator) remotely monitors a plurality of buses.

  Moreover, in the example shown in FIG. 1 and FIG. 2, the case where the buses 20-1 to 20-5 operate based on the operation routes associated with the respective buses is shown. For example, the buses 20-1 to 20-5 travel on public roads along a predetermined operation route. Note that the buses 20-1 to 20-5 are not limited to traveling on the operating route, and may travel on a route according to the designation of the destination of the passenger. Although FIG. 1 and FIG. 2 show a case where a bus, which is an automatically traveling vehicle, is targeted, the moving body is not limited to the bus and may be various moving bodies. For example, the target is not limited to a bus, but may be various commercial vehicles such as a lorry vehicle such as a taxi or a truck. Further, for example, the moving body may be a private car, a so-called private car. For example, the moving body that is the target of the determination process in the determination system 1 (see FIG. 3) carries various objects as well as humans. In other words, the object serving as the transportation object of the moving body in the determination system 1 may be various objects including a tangible object such as a person or an article other than a person.

[Configuration of decision system]
Prior to the description of FIGS. 1 and 2, the configuration of the decision system 1 will be described with reference to FIG. FIG. 3 is a diagram illustrating a configuration example of the determination system according to the embodiment. As shown in FIG. 3, the determination system 1 includes a terminal device 10-1, a terminal device 10-2, a bus 20-1, a bus 20-2, and a determination device 100. For example, the determination system 1 may be a so-called remote type automatic traveling system. The remote-type automatic driving system referred to here is an automatic system in which a driver (monitor or operator) existing remotely from a vehicle (moving body) can perform driving operation of the vehicle by using telecommunications technology. It means a system related to driving technology.

  In the following, the terminal devices 10-1 and 10-2 will be referred to as the terminal device 10 when they are described without any particular distinction. In addition, in the determination system 1 illustrated in FIG. 3, two terminal devices 10-1 and 10-2 are illustrated, but the determination system 1 may include three or more terminal devices 10. Further, in the decision system 1 shown in FIG. 3, two buses 20-1 and 20-2 are shown, but the decision system 1 includes five buses 20-1 as shown in FIGS. 1 and 2. ~ 20-5 may be included. Further, in the following, the buses 20-1 to 20-5 will be referred to as the bus 20 in the case of being described without distinction. The determination system 1 may include six or more buses 20. Further, as shown in FIG. 3, the terminal device 10, the bus 20, and the determination device 100 are connected via a predetermined network N so that they can communicate with each other in a wired or wireless manner. The decision system 1 shown in FIG. 3 may include a plurality of decision devices 100.

  The terminal device 10 is an information processing device used by an observer who remotely monitors the bus 20. The terminal device 10 is a display device for an observer to monitor a moving body. For example, the monitoring person such as the monitoring person A1 and the monitoring person A2 may be an employee of a business operator (company) that conducts the business of passenger transportation by the bus 20. For example, the observer A1 and the observer A2 may be employees of a transportation facility that operates a transportation business using the bus 20. For example, the monitor A1 and the monitor A2 may be workers engaged in remote monitoring work at the location (building or the like) of a transportation facility that operates a transportation business by the bus 20. In addition, when described as “monitoring person A * (* is an arbitrary numerical value)”, it indicates that the monitoring person is a user identified by the monitoring person ID “A *”. For example, when "monitoring person A1" is described, the monitoring person is a monitoring person identified by the monitoring person ID "A1".

  The terminal device 10 is realized by, for example, a notebook PC or a desktop PC. Further, the terminal device 10 may be an information processing device such as a smartphone, a tablet terminal, a mobile phone, or a PDA. Further, the terminal device 10 may be a wearable terminal such as a glasses-type terminal. That is, the terminal device 10 may be any information processing device as long as the supervisor can perform remote monitoring work. In the examples of FIGS. 1 and 2, the terminal device 10 is a notebook PC for simplicity of illustration.

  The bus 20 is a moving body that travels by automatic driving. For example, the bus 20 is a moving body that automatically travels by appropriately using various conventional techniques related to automatic driving. In addition, the bus 20 is a mobile body that enables a remote monitor to remotely monitor and remotely control the bus 20 by using a telecommunication technology. Although not shown, the bus 20 has a communication function and is a mobile body capable of information communication with the terminal device 10 and the determination device 100. Although not shown, the bus 20 has a data processing function, and is assumed to be a mobile body that is controlled based on information received from the terminal device 10 and the determination device 100.

  Further, the bus 20 includes various sensors such as a camera SN11 (see FIG. 8) and a microphone (not shown), and can detect information indicating the surroundings of the bus 20 and the situation inside the bus 20. The camera SN11 mounted on the bus 20 may be any sensor as long as it can capture an image or moving image of the surroundings of the bus 20 or the inside of the bus 20. For example, the camera SN11 may be various sensors such as a CCD (Charge-Coupled Device) image sensor. The microphone mounted on the bus 20 may be any sensor as long as it can collect sound around the bus 20 or in the bus 20.

  In addition, the bus 20 transmits the moving image detected (captured) by the camera SN11 to the terminal device 10 and the determination device 100 used by the monitor. For example, the bus 20 transmits the moving image detected by the camera SN11 in real time to the terminal device 10 and the determination device 100 used by the monitor. In addition, the bus 20 transmits the sound detected (collected) by the microphone to the terminal device 10 and the determination device 100 used by the monitor. For example, the bus 20 transmits the sound detected by the microphone in real time to the terminal device 10 and the determination device 100 used by the monitor.

  In addition, the bus 20 has a sensor (hereinafter, also referred to as “position sensor”) capable of detecting position information, such as a GPS (Global Positioning System) sensor, and the position of the bus 20 can be detected. For example, the bus 20 transmits the position information detected by the position sensor to the terminal device 10 and the determination device 100 used by the monitor. For example, the bus 20 transmits the position information detected by the position sensor in real time to the terminal device 10 and the determination device 100 used by the monitor.

  Further, the bus 20 is assumed to be capable of autonomously traveling on the designated route based on the information detected by the camera SN11 and the microphone while not receiving an instruction from the outside by a supervisor or the like. The bus 20 is not limited to the camera SN11 (see FIG. 8) and the microphone, and may use various conventional techniques such as radar to autonomously travel. In addition, it is assumed that the bus 20 in the examples shown in FIGS. 1 and 2 is not equipped with an operator who operates the bus 20 inside the bus 20, that is, a driver.

  The determination device 100 is an information processing device that determines an aspect related to automatic driving of a plurality of moving bodies based on information about a monitor person, depending on whether a monitoring situation of one monitor person satisfies a predetermined condition. Further, the determination device 100 is an information processing device that determines a mode related to automatic driving of a plurality of moving bodies when the conditions of the plurality of moving bodies satisfy a predetermined condition based on information about the plurality of moving bodies. Further, the determination device 100 is an information processing device that determines the timing to change the supervisor who monitors a plurality of moving bodies, based on information regarding remote monitoring. For example, the information regarding the observer may include information indicating whether the observer is capable of monitoring, information regarding the monitoring mode of the observer, and information regarding the mobile body that is the monitoring target of the observer. For example, the information about the moving body may include sensor information (moving images, sounds, etc.) detected in the moving body, and collected information. For example, the information related to remote monitoring may include various kinds of information such as information related to a supervisor and information related to a mobile body.

  From here, the determination process will be described with reference to FIGS. 1 and 2. In addition, in the example of FIGS. 1 and 2, a case where two supervisors A1 and A2 remotely monitor five buses 20-1 to 20-5 is illustrated. Note that in the determination system 1, a large number (for example, 100 people) of three or more observers may monitor a large number (for example, a thousand) of buses 20 of five or more.

  First, the map information MP11-1 and MP11-2 shown in FIGS. 1 and 2 will be briefly described. The map information MP11-1 and MP11-2 shown in FIGS. 1 and 2 are diagrams schematically showing the positions of the buses 20-1 to 20-5, the relationship between the bus 20 and the monitor, and the like. The map information MP11-1 and the map information MP11-2 shown in FIGS. 1 and 2 are for illustrating the change in the relationship between the bus 20 and the monitor, that is, the change of the monitor of the bus 20. The ranges (areas) shown in MP11-1 and map information MP11-2 are the same area.

  Further, in the following, the map information MP11-1 and MP11-2 will be referred to as map information MP11 in the case of being explained without distinction. In the examples of FIGS. 1 and 2, the dotted line connecting the bus 20 and the terminal device 10 shown in the map information MP11 shows the relationship between the bus 20 and the monitor. In the map information MP11-1 in FIG. 1, since the buses 20-1 to 20-3 and the terminal device 10-1 used by the supervisor A1 are connected by a dotted line, the map information MP11- in FIG. At the time point corresponding to 1, the buses 20-1 to 20-3 are remotely monitored by the monitor A1. The dotted arrows in FIGS. 1 and 2 indicate that the terminal device 10 acquires information collected on the bus 20 (hereinafter, also referred to as “target information”).

(Event occurrence on the bus)
First, the determination process when a predetermined event occurs on one bus 20 will be described with reference to FIG. As described above, at the time corresponding to the map information MP11-1 in FIG. 1, the buses 20-1 to 20-3 are remotely monitored by the monitor A1. Further, at the time corresponding to the map information MP11-1 in FIG. 1, the buses 20-4 and 20-5 are remotely monitored by the monitor A2. That is, in the example of FIG. 1, the observer A1 remotely monitors the three buses 20-1 to 20-3 at a time point before the determination process by the determining apparatus 100, and the supervisor A2 monitors the two buses 20-. 4, 20-5 are being monitored remotely.

  First, the terminal device 10-1 used by the monitor A1 acquires the target information of the bus 20-1 (step S11-1). In the example of FIG. 1, the terminal device 10-1 acquires, as the target information of the bus 20-1, various information such as a moving image and a sound detected on the bus 20-1 shown in the map information MP11-1. Further, although not shown, the terminal device 10-1 displays the moving image of the bus 20-1 on the screen and outputs the sound from a speaker or the like, so that the supervisor A1 can monitor the bus 20-1. Allows for remote monitoring. For example, the terminal device 10-1 displays the moving image of the bus 20-1 on the screen immediately after the acquisition and outputs the sound from a speaker or the like so that the supervisor A1 can monitor the bus 20-1 in real time. Allows for remote monitoring.

  Further, the terminal device 10-1 used by the monitor A1 acquires the target information of the bus 20-2 (step S11-2). In the example of FIG. 1, the terminal device 10-1 acquires, as the target information of the bus 20-2, various types of information such as moving images and sounds detected on the bus 20-2 shown in the map information MP11-1. Further, although not shown, the terminal device 10-1 displays the moving image of the bus 20-2 on the screen and outputs the sound through a speaker or the like, so that the supervisor A1 can monitor the bus 20-2. Allows for remote monitoring. For example, the terminal device 10-1 displays the moving image of the bus 20-2 on the screen immediately after the acquisition or outputs the sound from the speaker or the like so that the supervisor A1 can monitor the bus 20-2 in real time. Allows for remote monitoring.

  Further, the terminal device 10-1 used by the monitor A1 acquires the target information of the bus 20-3 (step S11-3). In the example of FIG. 1, the terminal device 10-1 acquires, as the target information of the bus 20-3, various information such as a moving image and a sound detected on the bus 20-3 shown in the map information MP11-1. Although not shown, the terminal device 10-1 allows the monitor A1 to monitor the bus 20-3 by displaying a moving image of the bus 20-3 on the screen or outputting a sound from a speaker or the like. Allows for remote monitoring. For example, in the terminal device 10-1, the moving image of the bus 20-3 is displayed on the screen immediately after the acquisition, and the sound is output from the speaker or the like so that the supervisor A1 can monitor the bus 20-3 in real time. Allows for remote monitoring.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-4 (step S11-4). In the example of FIG. 1, the terminal device 10-2 acquires, as the target information of the bus 20-4, various types of information such as moving images and sounds detected on the bus 20-4 shown in the map information MP11-1. Further, although not shown, the terminal device 10-2 displays the moving image of the bus 20-4 on the screen and outputs the sound by a speaker or the like, so that the monitor A2 can monitor the bus 20-4. Allows for remote monitoring. For example, the terminal device 10-2 displays the moving image of the bus 20-4 on the screen immediately after the acquisition and outputs the sound from the speaker or the like so that the supervisor A2 can monitor the bus 20-4 in real time. Allows for remote monitoring.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-5 (step S11-5). In the example of FIG. 1, the terminal device 10-2 acquires, as the target information of the bus 20-5, various types of information such as moving images and sounds detected on the bus 20-5 shown in the map information MP11-1. Further, although not shown, the terminal device 10-2 displays the moving image of the bus 20-5 on the screen and outputs the sound through a speaker or the like, so that the monitor A2 can monitor the bus 20-5. Allows for remote monitoring. For example, the terminal device 10-2 displays the moving image of the bus 20-5 on the screen immediately after the acquisition and outputs the sound from the speaker or the like so that the supervisor A2 can monitor the bus 20-5 in real time. Allows for remote monitoring.

  Hereinafter, when the steps S11-1 to S11-5 will be described without distinction, they will be collectively referred to as step S11. Further, steps S11-1 to S11-5 are for indicating the correspondence relationship between the bus 20 and the terminal device 10, and the terminal device 10 sets the target information of the bus 20 to be monitored to a plurality of times. You may acquire over.

  The terminal device 10 may acquire the target information from the bus 20 that is the monitoring target, or may acquire the target information from the bus 20 via an external device such as the determination device 100. For example, the determining apparatus 100 may acquire target information such as a moving image and a sound from the bus 20 and transmit the target information to the terminal device 10 used by a monitor who monitors the bus 20. For example, the determining apparatus 100 may acquire target information such as a moving image or sound from the bus 20 and store the target information in the mobile body information storage unit 121 (see FIG. 5).

  In addition, the monitor A1 remotely monitors the monitored bus 20 based on the target information acquired in step S11 (step S12-1). In the example of FIG. 1, the supervisor A1 remotely monitors the three buses 20-1 to 20-3 by the terminal device 10-1. The monitoring person A1 sees the moving images of the buses 20-1 to 20-3 displayed on the screen by the terminal device 10-1, and monitors the buses 20-1 to 20-3 output by the terminal device 10-1 through a speaker or the like. By listening to the voice, the three buses 20-1 to 20-3 are remotely monitored in real time.

  Further, the monitor A2 remotely monitors the bus 20 that is the monitoring target based on the target information acquired in step S11 (step S12-2). In the example of FIG. 1, the monitor A2 remotely monitors the two buses 20-4 and 20-5 by the terminal device 10-2. The monitoring person A2 sees the moving images of the buses 20-4 and 20-5 displayed on the screen by the terminal device 10-2, and the bus 20-4 and 20-5 which the terminal device 10-2 outputs by a speaker or the like. By listening to the voice, the two buses 20-4 and 20-5 are remotely monitored in real time.

  Hereinafter, when the steps S12-1 and S12-2 will be described without distinction, they will be collectively referred to as step S12. Further, steps S12-1 and S12-2 are for indicating that the monitor A1 and the monitor A2 are remotely monitoring the bus 20 by using the terminal device 10, and the monitor A1 and the monitor A2. A2 continuously monitors the monitored bus 20 for a predetermined period (for example, during business hours).

  Here, a predetermined event occurs on the bus 20-1 (step S13). In the example of FIG. 1, an event such as an abnormal noise that indicates the possibility of a failure occurs from the bus 20-1. The observer A1 remotely monitoring the bus 20-1 estimates that a predetermined event has occurred on the bus 20-1 based on the voice corresponding to the bus 20-1 output by the terminal device 10-1. To do. Then, the supervisor A1 operates the terminal device 10-1 to transmit information indicating that a predetermined event has occurred in the bus 20-1 to the determination device 100.

  For example, the determination device 100 determines whether or not the mobile body satisfies a predetermined condition based on the information about the mobile body acquired from the terminal device 10-1. For example, the determination device 100 determines that the predetermined event has occurred on the bus 20-1 based on the information indicating that the predetermined event has occurred on the bus 20-1 acquired from the terminal device 10-1. May be. In addition, for example, the determination device 100 determines that the bus 20-1 satisfies a predetermined condition based on information indicating that a predetermined event has occurred in the bus 20-1 acquired from the terminal device 10-1. You may. Note that the predetermined condition is not limited to whether or not a predetermined event has occurred on the bus 20, and may be various conditions.

  The determination device 100 that determines that the bus 20-1 satisfies the predetermined condition determines the monitoring mode of the plurality of moving bodies (step S14). For example, the determination device 100 determines a mode relating to automatic driving of a plurality of moving bodies. For example, the determining apparatus 100 determines the timing to change the supervisor who monitors a plurality of moving bodies. In the example of FIG. 1, the determination device 100 selects a person who is monitoring the bus 20-1 other than the bus 20-1 among the monitoring targets of the person A1 who remotely monitors the bus 20-1 in which a predetermined event has occurred. It is decided to change to an observer. Specifically, the determination device 100 determines to change the supervisors of the buses 20-2 and 20-3 of the buses 20-1 to 20-3, which are the supervisory targets of the supervisor A1, to the supervisor A2. For example, the determining apparatus 100 determines to change the monitoring person of the bus 20 other than the bus 20-1 among the monitoring targets of the monitoring person A1 at the timing when it is determined that the bus 20-1 satisfies the predetermined condition. Then, the determining apparatus 100 changes the supervisor of the buses 20-2 and 20-3, which is the supervisory target of the supervisor A1, to the supervisor A2. Note that the supervisor A2 is a supervisor capable of monitoring a plurality of buses 20 up to 10 (see FIG. 6). Further, for example, when the determination device 100 cannot change the supervisor to another supervisor, even if the operation (running) of any of the bus 20-1 or the buses 20-2 and 20-3 is stopped. Good. In addition, for example, the determination device 100 may determine that the supervisor of the bus 20-1 is changed from the supervisor A1 to another supervisor (for example, a supervisor with 0 surveillance targets). It should be noted that the "modes relating to automatic driving" here include various modes including not only the change of the supervisor and the stop of the moving body as described above. For example, the “mode related to automatic driving” may include slowing (decreasing) the speed of the moving body. Further, for example, the “mode related to automatic driving” may include lighting (blinking) a predetermined lamp of the moving body, for example, giving a hazard of the moving body. Further, for example, the “mode related to automatic driving” may include causing the moving body to output a predetermined sound, for example, sounding the horn of the moving body.

  As shown in the map information MP11-2 in FIG. 1, the determination device 100 determines the aspect related to the automatic driving of the plurality of moving bodies by changing the monitoring target of each of the supervisors A1 and A2. In the example of FIG. 1, at the time point after the determination processing by the determination device 100, the supervisor A1 remotely monitors one bus 20-1, and the supervisor A2 monitors four buses 20-2 to 20-5. Remote monitoring.

  The terminal device 10-1 used by the monitor A1 acquires the target information of the bus 20-1 (step S15-1). In the example of FIG. 1, the terminal device 10-1 acquires, as the target information of the bus 20-1, various information such as a moving image and a sound detected on the bus 20-1 shown in the map information MP11-2.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-2 (step S15-2). In the example of FIG. 1, the terminal device 10-2 acquires, as the target information of the bus 20-2, various types of information such as moving images and sounds detected on the bus 20-2 shown in the map information MP11-2.

  Further, the terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-3 (step S15-3). In the example of FIG. 1, the terminal device 10-2 acquires, as the target information of the bus 20-3, various information such as a moving image and a sound detected on the bus 20-3 shown in the map information MP11-2.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-4 (step S15-4). In the example of FIG. 1, the terminal device 10-2 acquires, as the target information of the bus 20-4, various types of information such as moving images and sounds detected on the bus 20-4 shown in the map information MP11-2.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-5 (step S15-5). In the example of FIG. 1, the terminal device 10-2 acquires, as the target information of the bus 20-5, various types of information such as moving images and sounds detected on the bus 20-5 shown in the map information MP11-2.

  Hereinafter, when the steps S15-1 to S15-5 are described without making a distinction, they are collectively referred to as step S15. Further, steps S15-1 to S15-5 are for indicating the correspondence relationship between the bus 20 and the terminal device 10, and the terminal device 10 sets the target information of the bus 20 to be monitored to a plurality of times. You may acquire over.

  Further, the monitor A1 remotely monitors the bus 20 that is the monitoring target based on the target information acquired in step S15 (step S16-1). In the example of FIG. 1, the supervisor A1 remotely monitors only the bus 20-1 by the terminal device 10-1. The observer A1 views the moving image of the bus 20-1 displayed on the screen by the terminal device 10-1 and hears the voice of the bus 20-1 output by the terminal device 10-1 through a speaker, The bus 20-1 in which a predetermined event has occurred is remotely monitored in real time.

  Further, the monitor A2 remotely monitors the bus 20 that is the monitoring target based on the target information acquired in step S15 (step S16-2). In the example of FIG. 1, the monitor A2 remotely monitors the four buses 20-2 to 20-5 by the terminal device 10-2. The observer A2 sees the moving images of the buses 20-2 to 20-5 displayed on the screen by the terminal device 10-2, or the buses 20-2 to 20-5 output from the terminal device 10-2 by a speaker or the like. By listening to the voice, the four buses 20-2 to 20-5 are remotely monitored in real time.

  Hereinafter, when the steps S16-1 and S16-2 will be described without distinction, they will be collectively referred to as step S16. Further, steps S16-1 and S16-2 are for indicating that the monitor A1 and the monitor A2 are remotely monitoring the bus 20 by using the terminal device 10, and the monitor A1 and the monitor A2. A2 continuously monitors the monitored bus 20 for a predetermined period (for example, during business hours).

  Then, the observer A1 responds to the event that has occurred in the monitored bus 20-1 based on the target information acquired in step S15 (step S17). For example, the observer A1 may select the bus 20-1 based on the moving image of the bus 20-1 displayed on the terminal device 10-1 or the voice of the bus 20-1 output by the terminal device 10-1. Corresponds to a given event that has occurred. For example, the observer A1 remotely operates the bus 20-1 or stops the bus 20-1 at a predetermined position (for example, a road shoulder) according to the degree of influence of an event that has occurred on the bus 20-1. .

  As described above, the determination device 100 is remotely monitored by determining the mode relating to the automatic operation of the plurality of moving bodies based on the information indicating that the predetermined event has occurred on the bus 20-1. Appropriate operation of multiple mobiles can be enabled. Although the example of FIG. 1 shows the case where the supervisor is changed when a predetermined event occurs on the bus 20, the determination device 100 relates to various automatic driving when a predetermined event occurs. The aspect may be determined. For example, when a predetermined event occurs on the bus 20, the determination device 100 stops the bus 20, slows down the speed of the bus 20, turns on a predetermined lamp of the bus 20, and outputs a predetermined light from the bus 20 as described above. Various aspects regarding automatic driving such as sound output may be determined. Further, for example, the determination device 100 may confirm whether or not a person who monitors the bus 20 can respond when a predetermined event occurs on the bus 20. In this case, when the monitoring person who monitors the bus 20 replies that the monitoring person who cannot monitor the bus 20 determines that the monitoring person of the bus 20 or another bus 20 monitored by the monitoring person is changed to another monitoring person. You may. In addition, the determination device 100 may determine not to change the supervisor when the supervisor who monitors the bus 20 replies that the supervisor is available. Further, for example, the determination device 100 may determine to increase the number of supervisors who monitor the bus 20 when a predetermined event occurs on the bus 20. In addition, for example, the determination device 100 determines to increase the number of observers who monitor the bus 20 to two when a predetermined event occurs in the bus 20 monitored by one observer. May be. Note that the above is an example, and when a predetermined event occurs on the bus 20, the determination device 100 may make various determinations according to the situation at that time and the like.

(Event occurrence in supervisor)
Next, with reference to FIG. 2, a determination process when a predetermined event occurs in one monitor will be described. As described above, at the time corresponding to the map information MP11-1 in FIG. 2, the buses 20-1 to 20-3 are remotely monitored by the monitor A1. Further, at the time corresponding to the map information MP11-1 in FIG. 2, the buses 20-4 and 20-5 are remotely monitored by the monitor A2. That is, in the example of FIG. 2, the observer A1 remotely monitors the three buses 20-1 to 20-3 at a time point before the determination process by the determining apparatus 100, and the supervisor A2 monitors the two buses 20-. 4, 20-5 are being monitored remotely.

  First, the terminal device 10-1 used by the monitor A1 acquires the target information of the bus 20-1 (step S21-1). In the example of FIG. 2, the terminal device 10-1 acquires, as the target information of the bus 20-1, various information such as a moving image and a sound detected on the bus 20-1 shown in the map information MP11-1.

  Further, the terminal device 10-1 used by the monitor A1 acquires the target information of the bus 20-2 (step S21-2). In the example of FIG. 2, the terminal device 10-1 acquires, as the target information of the bus 20-2, various types of information such as moving images and sounds detected on the bus 20-2 shown in the map information MP11-1.

  Further, the terminal device 10-1 used by the monitor A1 acquires the target information of the bus 20-3 (step S21-3). In the example of FIG. 2, the terminal device 10-1 acquires, as the target information of the bus 20-3, various kinds of information such as moving images and sounds detected on the bus 20-3 shown in the map information MP11-1.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-4 (step S21-4). In the example of FIG. 2, the terminal device 10-2 acquires, as the target information of the bus 20-4, various information such as a moving image and a sound detected on the bus 20-4 shown in the map information MP11-1.

  Further, the terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-5 (step S21-5). In the example of FIG. 2, the terminal device 10-2 acquires, as the target information of the bus 20-5, various information such as a moving image and a sound detected on the bus 20-5 shown in the map information MP11-1.

  Hereinafter, when the steps S21-1 to S21-5 will be described without distinction, they will be collectively referred to as step S21. Further, steps S21-1 to S21-5 are for indicating the correspondence between the bus 20 and the terminal device 10, and the terminal device 10 sets the target information of the bus 20 to be monitored to a plurality of times. You may acquire over.

  In addition, the monitor A1 remotely monitors the monitored bus 20 based on the target information acquired in step S21 (step S22-1). In the example of FIG. 2, the supervisor A1 remotely monitors the three buses 20-1 to 20-3 by the terminal device 10-1. The monitoring person A1 sees the moving images of the buses 20-1 to 20-3 displayed on the screen by the terminal device 10-1, and monitors the buses 20-1 to 20-3 output by the terminal device 10-1 through a speaker or the like. By listening to the voice, the three buses 20-1 to 20-3 are remotely monitored in real time.

  Further, the monitor A2 remotely monitors the monitored bus 20 based on the target information acquired in step S21 (step S22-2). In the example of FIG. 2, the monitor A2 remotely monitors the two buses 20-4 and 20-5 by the terminal device 10-2. The monitoring person A2 sees the moving images of the buses 20-4 and 20-5 displayed on the screen by the terminal device 10-2, and the bus 20-4 and 20-5 which the terminal device 10-2 outputs by a speaker or the like. By listening to the voice, the two buses 20-4 and 20-5 are remotely monitored in real time.

  Hereinafter, when the steps S22-1 and S22-2 will be described without making a distinction, they are collectively referred to as step S22. Further, steps S22-1 and S22-2 are for indicating that the monitor A1 and the monitor A2 are remotely monitoring the bus 20 by using the terminal device 10, and the monitor A1 and the monitor A2. A2 continuously monitors the monitored bus 20 for a predetermined period (for example, during business hours).

  Here, it is assumed that the supervisor A1 has difficulty in remotely monitoring the bus 20 (step S23). In the example of FIG. 2, it is assumed that the monitoring person A1 has difficulty in monitoring all monitoring targets. For example, it is assumed that it becomes difficult to monitor all the monitoring targets because the monitoring person A1 is separated from the terminal device 10-1 due to a sudden change in physical condition or the like. For example, it is assumed that it becomes difficult to monitor all the monitoring targets, such as leaving the desk where the terminal device 10-1 is placed due to a sudden change in the physical condition of the monitor A1. The supervisor A1 may transmit information indicating that it is difficult for the supervisor A1 to monitor all the monitoring targets to the determination device 100 by operating the terminal device 10-1.

  In addition, the determination device 100 determines that the monitoring person A1 has moved away from the terminal device 10-1 based on the image on the screen side of the terminal device 10-1 captured by the terminal device 10-1. It may be determined that monitoring has become difficult. That is, the determining apparatus 100 determines that the terminal device 10 which is a display device for the monitoring person to monitor a plurality of moving objects has become invisible. For example, the determination device 100 acquires the image on the screen side of the terminal device 10-1 captured by the terminal device 10-1 in real time and analyzes the image, whereby the monitor A1 is separated from the terminal device 10-1. By making the determination, it may be determined that monitoring of all monitoring targets has become difficult. Further, for example, the determining apparatus 100 determines that it is difficult to monitor all the monitoring targets by determining that the monitor A1 has left the terminal device 10-1 based on the position information of the monitor A1 and the like. Good. In addition, if the determination apparatus 100 can grasp the positional relationship between the monitor A1 and the terminal device 10-1, it may determine based on what kind of information the monitor A1 has made monitoring difficult. Good. For example, the determining apparatus 100 grasps the positional relationship between the monitor A1 and the terminal device 10-1 based on the information acquired from the monitor A1 or the RFID (Radio frequency identification) attached to the terminal device 10-1. You may.

  Note that the determination device 100 may set various conditions regarding the monitoring status of the monitor as the predetermined condition, not limited to whether the monitor becomes difficult to monitor. For example, the determination device 100 may determine whether or not the attention level of the observer is equal to or higher than a predetermined threshold as the predetermined condition regarding the monitoring situation of the monitor.

  The determination device 100, which has acquired the information indicating that it is difficult for the monitor A1 to monitor all the monitoring targets, determines the monitoring mode of the plurality of moving bodies (step S24). For example, the determination device 100 determines a mode relating to automatic driving of a plurality of moving bodies. For example, the determining apparatus 100 determines the timing to change the supervisor who monitors a plurality of moving bodies. In the example of FIG. 2, the determination device 100 determines to change the supervisor of all the buses 20 to be monitored by the supervisor A1 who has difficulty in monitoring all the supervisors to another supervisor. Specifically, the determination device 100 determines to change the supervisors of the buses 20-1 to 20-3, which are the supervisory targets of the supervisor A1, to the supervisor A2. For example, the determining apparatus 100 determines to change the monitoring person of the bus 20 to be monitored by the monitoring person A1 at the timing when the monitoring person A1 acquires information indicating that monitoring of all monitoring targets has become difficult. Then, the determining apparatus 100 changes the supervisor of the buses 20-1 to 20-3, which is the supervisory target of the supervisor A1, to the supervisor A2. Further, for example, the determination device 100 may stop the operation (travel) of the buses 20-1 to 20-3 when the supervisor cannot be changed to another supervisor.

  As shown in the map information MP11-2 in FIG. 2, the determination device 100 determines the aspect related to the automatic driving of the plurality of moving bodies by changing the monitoring target of each of the supervisors A1 and A2. In the example of FIG. 2, the observer A2 remotely monitors the five buses 20-1 to 20-5 at a time point after the determination process by the determination device 100.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-1 (step S25-1). In the example of FIG. 2, the terminal device 10-2 acquires, as the target information of the bus 20-1, various information such as a moving image and a sound detected on the bus 20-1 shown in the map information MP11-2.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-2 (step S25-2). In the example of FIG. 2, the terminal device 10-2 acquires, as the target information of the bus 20-2, various types of information such as moving images and sounds detected on the bus 20-2 shown in the map information MP11-2.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-3 (step S25-3). In the example of FIG. 2, the terminal device 10-2 acquires, as the target information of the bus 20-3, various types of information such as moving images and sounds detected on the bus 20-3 shown in the map information MP11-2.

  The terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-4 (step S25-4). In the example of FIG. 2, the terminal device 10-2 acquires, as the target information of the bus 20-4, various types of information such as moving images and sounds detected on the bus 20-4 shown in the map information MP11-2.

  Further, the terminal device 10-2 used by the monitor A2 acquires the target information of the bus 20-5 (step S25-5). In the example of FIG. 2, the terminal device 10-2 acquires, as the target information of the bus 20-5, various information such as a moving image and a sound detected on the bus 20-5 shown in the map information MP11-2.

  Hereinafter, when the steps S25-1 to S25-5 are described without making a distinction, they are collectively referred to as step S25. Further, steps S25-1 to S25-5 are for indicating the correspondence relationship between the bus 20 and the terminal device 10, and the terminal device 10 sets the target information of the bus 20 to be monitored to a plurality of times. You may acquire over.

  Further, the monitor A2 remotely monitors the bus 20 that is the monitoring target based on the target information acquired in step S25 (step S26). In the example of FIG. 2, the monitor A2 remotely monitors the five buses 20-1 to 20-5 by the terminal device 10-2. The monitoring person A2 sees the moving images of the buses 20-1 to 20-5 displayed on the screen by the terminal device 10-2, and monitors the buses 20-1 to 20-5 output by the terminal device 10-2 through a speaker or the like. By listening to the voice, the five buses 20-1 to 20-5 are remotely monitored in real time.

  Note that step S26 is for indicating that the supervisor A1 and the supervisor A2 are remotely monitoring the bus 20 using the terminal device 10, and the supervisor A2 is the bus to be monitored. 20 is continuously monitored for a predetermined period (for example, during business hours). Moreover, when the monitor A1 returns to the monitorable state, the determining apparatus 100 may change the monitor of the buses 20-1 to 20-3 to the monitor A1. For example, when the monitor A1 returns to the state in which it can be monitored by returning to the front of the terminal device 10-1, the determination device 100 changes the monitor of the buses 20-1 to 20-3 to the monitor A1. Good.

  As described above, the determination device 100 determines the aspect relating to the automatic operation of the plurality of moving bodies based on the information indicating that the monitoring person has become difficult to monitor, thereby determining the plurality of moving bodies to be remotely monitored. Appropriate operation can be enabled.

(1-1. Monitoring mode)
The manner of monitoring the bus 20 and the manner of changing the supervisor in the determination system 1 are not limited to the examples described above, and may be various aspects. In the above-mentioned example, the case where one monitor person monitors each bus 20 is shown, but a mode may be adopted in which one bus 20 is monitored by a plurality of monitor persons. For example, one bus 20 may be supervised by a plurality of supervisors. In this case, the plurality of observers who monitor one bus 20 may be different types such as a main observer (first observer) and a subordinate observer (second observer). For example, the first monitoring person and the second monitoring person may have different operation contents, responsibilities, and the like. For example, the first monitor may mainly monitor the bus 20 remotely, and the second monitor may manage the operation of the first monitor and the entire bus 20. In this case, one second monitoring person may be associated with a plurality of first monitoring persons.

  Further, in the determination device 100, when one bus 20 is supervised by a plurality of supervisors, the supervisor may be changeable even while the bus 20 is running. For example, when one bus 20 is supervised by a plurality of supervisors, the determining device 100 determines that a predetermined condition regarding the change timing is satisfied and changes the supervisor even when the bus 20 is running. May be. For example, when one bus is remotely monitored by a plurality of monitoring persons, the determining device 100 excludes one of the plurality of monitoring persons who monitors the bus at a timing satisfying a predetermined condition. You may decide. Further, for example, when one bus is remotely monitored by a plurality of monitor persons, the determining device 100 selects one monitor person among a plurality of monitor persons who monitor the bus at a timing satisfying a predetermined condition. You may decide to change to another supervisor. For example, the determination device 100 may make changes regarding the supervisor who monitors the bus 20 that is traveling at a desired timing unless the number of supervisors who monitor the bus 20 that is traveling is zero.

(1-2. Division of work)
Further, the determining apparatus 100 may determine the number of buses 20 to be monitored by each monitor person, etc., depending on the work prohibition or skill of each monitor person. For example, the determining apparatus 100 may change the mode relating to the automatic driving of the moving body so that the load of each person who monitors the plurality of moving bodies satisfies a predetermined criterion. For example, the determination device 100 may determine the number of buses 20 to be monitored by each monitor so that the load on each monitor is averaged. For example, when the deciding device 100 monitors 100 buses 20 by 20 observers, each observing person may monitor 5 buses 20 so that the load of each observer is averaged. . In addition, for example, the determination device 100 determines that a supervisor with a low skill or a supervisor with a maximum supervisory number of less than 5 monitors the bus 20 with less than 5, and the loads of the remaining supervisors are averaged. As described above, the number of buses 20 monitored by each monitor may be determined.

  Further, the determination device 100 may determine the load of each supervisor based on various information, not limited to the number of monitors. For example, the determination device 100 may determine the monitoring load for monitoring the bus 20 according to the operation route of each bus 20. For example, the determination device 100 determines the load score of the bus 20 according to the operation route of each bus 20, and each monitor person so that the total load score of the bus 20 to be monitored by each monitor person is averaged. May determine which bus 20 to monitor. For example, the determining apparatus 100 may determine the load score of the bus 20 of the operating route having a large traffic volume such as pedestrians and bicycles to be higher than that of the bus 20 of the other operating routes. In addition, for example, the determining device 100 may determine the load score of the bus 20 of an operation route having a small number of branches such as a straight road to be lower than that of the bus 20 of another operation route.

  Further, for example, the determination device 100 may determine the load score according to the status of each bus 20 (see FIG. 7). For example, the determining apparatus 100 may determine the load score of the bus 20 having the status “event occurrence” higher than that of the bus 20 having the status “normal”. For example, when the load of one monitor is equal to or more than a predetermined threshold value (upper threshold value), the determining apparatus 100 changes the monitorer of the bus 20 to be monitored by the one monitorer to another monitorer. Good. For example, the determining apparatus 100 changes the observer of the bus 20 to be monitored by the one observer to another observer so that the load of the one observer becomes less than a predetermined threshold value (upper threshold value). Good. Note that the above is an example, and the determination device 100 may determine the bus 20 monitored by each supervisor based on various information.

(1-3. Predetermined event)
Note that the predetermined event on the bus 20 that is a moving body is not limited to the occurrence of a failure or the generation of abnormal noise, and may be various events. The predetermined event on the bus 20 may be various events such as the approach of an emergency vehicle or the presence of an obstacle. For example, the determination device 100 may determine to change the mode related to the automatic operation of the bus 20 with a phenomenon that hinders the movement of the bus 20 as a predetermined event. For example, the determination device 100 may change the mode related to the automatic operation of the bus 20 when a failure occurs in the traveling direction of the bus 20. For example, the deciding device 100 becomes a monitoring target of an observer who monitors a required bus when an obstacle such as construction or a rock fall occurs in the traveling direction of one bus 20 (referred to as a “necessary bus”). The supervisor of the other bus 20 in use may be changed to another supervisor.

(1-4. Change timing)
Further, the determination device 100 may change the supervisor of the bus 20 at various timings. For example, the determining apparatus 100 may change the supervisor who monitors the bus 20 at the timing when the bus 20 is stopped. Further, for example, the determining apparatus 100 may change the monitoring person who monitors the bus 20 at a timing when a predetermined time has elapsed since the bus 20 stopped. The change timing regarding the signal stop by the determining apparatus 100 will be described in detail with reference to FIG. The timing of changing the person who monitors the bus 20 is not limited to the above-described stop of the bus 20 and includes various timings. For example, the determining apparatus 100 may change the supervisor who monitors the bus 20 when the bus 20 travels at a low speed. For example, the determining apparatus 100 may change the supervisor who monitors the bus 20 when the bus 20 travels at a speed lower than a predetermined threshold value. Further, for example, the determination device 100 may change the supervisor who monitors the bus 20 when the bus 20 is traveling stably. For example, the determination device 100 may change the supervisor who monitors the bus 20 when the bus 20 travels while satisfying a predetermined condition for stable travel. For example, the determining apparatus 100 may change the supervisor who monitors the bus 20 when the bus 20 travels on a one-lane road over a predetermined distance or more. For example, the determination device 100 may change the supervisor who monitors the bus 20 when the bus 20 travels on a road where there is no branch such as an intersection over a predetermined distance or more. For example, the determination apparatus 100 may change the supervisor who monitors the bus 20 when the bus 20 travels on a straight road. For example, the determination device 100 may change the supervisor who monitors the bus 20 when the bus 20 travels over a predetermined distance on a road without a curve having a turning radius equal to or smaller than a predetermined threshold.

[2. Configuration of determination device]
Next, the configuration of the determination device 100 according to the embodiment will be described with reference to FIG. FIG. 4 is a diagram illustrating a configuration example of the determination device according to the embodiment. As shown in FIG. 4, the determination device 100 includes a communication unit 110, a storage unit 120, and a control unit 130. The determination device 100 has an input unit (for example, a keyboard or a mouse) that receives various operations from an administrator of the determination device 100 or the like, and a display unit (for example, a liquid crystal display or the like) for displaying various information. May be.

(Communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. Then, the communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from the terminal device 10 and the bus 20.

(Storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk. As illustrated in FIG. 4, the storage unit 120 according to the embodiment includes a mobile body information storage unit 121, a surveillance person information storage unit 122, and a surveillance correspondence information storage unit 123.

(Mobile information storage unit 121)
The mobile body information storage unit 121 according to the embodiment stores various kinds of information regarding the mobile body. For example, the mobile body information storage unit 121 stores various information regarding the bus 20. FIG. 5 is a diagram illustrating an example of the mobile unit information storage unit according to the embodiment. The mobile body information storage unit 121 illustrated in FIG. 5 includes items such as “bus ID”, “latest position”, “moving image”, “voice”, “operation route”, and “operation area”.

  “Bus ID” indicates identification information for identifying a bus that is a mobile body that is remotely monitored. For example, the bus identified by the bus ID “20-1” corresponds to the bus 20-1 in FIG. The "latest position" indicates the latest position information of the bus identified by the bus ID. In the example shown in FIG. 5, the “latest position” is an abstract code such as “position LC11”, but may be information indicating latitude and longitude.

  The “moving image” indicates a moving image (also simply referred to as “moving image”) acquired from the bus. Although FIG. 5 shows an example in which conceptual information such as “moving image MV11” is stored in “moving image”, actually, moving image information or a file path name indicating the storage location is stored. .

  In addition, “voice” indicates voice information (also simply referred to as “voice”) acquired from the bus. Although FIG. 5 shows an example in which conceptual information such as “voice AD11” is stored in “voice”, voice information or a file path name indicating the storage location is actually stored.

  Further, the "operation route" indicates the operation route of the bus identified by the bus ID. For example, “operation route” indicates a route on which the bus identified by the bus ID operates by automatic operation. In addition, in the example shown in FIG. 5, the “operation route” is illustrated by an abstract code such as “route R11”, but may be information indicating the latitude and longitude of a passing road, a stopping bus stop, or the like. Further, the "service area" indicates a service area of the bus identified by the bus ID. For example, "operating area" indicates an area where the bus identified by the bus ID operates by automatic operation. In addition, in the example shown in FIG. 5, the "operating area" shows an abstract code such as "area A", but shows a specific area name such as "XX city" or "XX ward". It may be information.

  In the example of FIG. 5, the latest position of the bus identified by the bus ID “20-1” is “position LC11”. The moving image of the bus identified by the bus ID “20-1” is “moving image MV11”. The voice of the bus identified by the bus ID “20-1” is “voice AD11”. The operation route of the bus identified by the bus ID “20-1” is “route R11”. In addition, the operating area of the bus identified by the bus ID “20-1” is “Area A”.

  The mobile body information storage unit 121 is not limited to the above, and may store various information according to the purpose.

(Monitoring person information storage unit 122)
The supervisor information storage unit 122 according to the embodiment stores various information regarding the supervisor. FIG. 6 is a diagram illustrating an example of the supervisor information storage unit according to the embodiment. For example, the monitor information storage unit 122 stores various kinds of information regarding the monitor. The monitoring person information storage unit 122 shown in FIG. 6 includes items such as “monitoring person ID”, “situation”, “business time information”, “business skill”, and “maximum monitored number”.

  The "monitoring person ID" indicates identification information for identifying a monitoring person who remotely monitors a bus moving by automatic driving. For example, the monitor identified by the monitor ID “A1” corresponds to the monitor A1 who uses the terminal device 10-1 in FIG. “Status” indicates the business status of the supervisor identified by the supervisor ID.

  Further, the “business time information” indicates the business hours of the monitor identified by the monitor ID. In the example shown in FIG. 6, the “business hours information” shows an abstract code such as “business hours SF11”, but it is information indicating a specific business hours such as “weekdays 9 am to 5 pm”. It may be.

  Further, the “business skill” indicates the skill related to the business of the monitor identified by the monitor ID. In Fig. 6, an abstract code such as "Business skill SK11 (5 years of service)" and the number of years of service are shown in "Business skill". Etc. may be included.

  The "maximum number of monitors" indicates the number of mobile units that can be simultaneously remotely monitored by the monitor identified by the monitor ID. In addition, the maximum number of monitors of each monitor may be determined according to work experience such as years of service of each monitor and individual ability.

  In the example of FIG. 6, the status of the supervisor identified by the supervisor ID “A1” is “working”. Further, the business hours information of the supervisor identified by the supervisor ID “A1” is “business hours SF11”. The business skill SK11 of the monitor identified by the monitor ID “A1” is “business skill SK11 (5 years of service)”. Further, the maximum number of monitored persons identified by the monitored person ID “A1” is “5”.

  The supervisor information storage unit 122 is not limited to the above, and may store various information according to the purpose.

(Monitoring correspondence information storage unit 123)
The monitoring-correspondence information storage unit 123 according to the embodiment stores various kinds of information related to the association between the monitoring person and the remote monitoring target bus. FIG. 7 is a diagram illustrating an example of the monitoring correspondence information storage unit according to the embodiment. For example, the monitoring correspondence information storage unit 123 stores various kinds of information regarding the correspondence between the monitor and the bus that is a remote monitoring target, the state of the bus, and the like. The monitoring correspondence information storage unit 123 illustrated in FIG. 7 includes items such as “monitoring person ID” and “monitoring target”. The "monitoring target" includes items such as "bus ID" and "status".

  The "monitoring person ID" indicates identification information for identifying a monitoring person who remotely monitors a bus moving by automatic driving. The “monitoring target” includes various kinds of information on the bus to be monitored. “Bus ID” indicates identification information for identifying a bus that is a mobile body that is remotely monitored. “Status” indicates the status of the bus identified by the bus ID.

  In the example of FIG. 7, the supervisor identified by the supervisor ID “A1” is the bus identified by the bus ID “20-1”, the bus identified by the bus ID “20-2”, and the bus ID “. 20-3 "indicates that three buses, which are identified by" 20-3 ", are being monitored remotely. That is, the monitor A1 indicates that the three buses 20-1 to 20-3 are being remotely monitored. The status of the bus identified by the bus ID “20-1” is “normal”. For example, the status "normal" indicates that the corresponding bus is operating normally. The status of the bus identified by the bus ID “20-2” is “normal”. The status of the bus identified by the bus ID “20-3” is “normal”.

  In the example of FIG. 7, the monitor identified by the monitor ID “A5” indicates that only the bus identified by the bus ID “20-15” is being remotely monitored. That is, the monitor A5 indicates that one of the buses 20-15 is being monitored remotely. The status of the bus identified by the bus ID “20-15” indicates “event occurrence”. For example, the status "event occurrence" indicates that a predetermined event has occurred in the corresponding bus. That is, in the example of FIG. 7, the supervisor A5 indicates that only one of the buses 20-15 is being handled because a predetermined event such as a failure has occurred in the bus 20-15.

  The monitoring correspondence information storage unit 123 is not limited to the above, and may store various kinds of information according to the purpose. For example, the status is not limited to “event occurrence” and may include a plurality of types depending on the event. For example, the status may be more detailed contents such as “emergency vehicle approach”, “fault”, “abnormal noise”, “obstacle present”, etc. corresponding to each event.

(Control unit 130)
Returning to the description of FIG. 4, the control unit 130 is a controller, and is stored in a storage device inside the determination device 100 by, for example, a CPU (Central Processing Unit) or an MPU (Micro Processing Unit). It is realized by executing various programs (corresponding to an example of the determination program) using the RAM as a work area. The control unit 130 is a controller, and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

  As illustrated in FIG. 4, the control unit 130 includes an acquisition unit 131, a determination unit 132, a determination unit 133, and a transmission unit 134, and implements or executes the functions and actions of information processing described below. . The internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 4 and may be another configuration as long as it is a configuration for performing information processing described later.

(Acquisition unit 131)
The acquisition unit 131 acquires various kinds of information. For example, the acquisition unit 131 acquires various types of information from an external device. For example, the acquisition unit 131 acquires various types of information from the terminal device 10. For example, the acquisition unit 131 acquires various types of information from the bus 20. For example, the acquisition unit 131 may acquire various pieces of information shown in the mobile body information storage unit 121, the monitor information storage unit 122, the monitoring correspondence information storage unit 123, and the like from an external information processing device.

  For example, the acquisition unit 131 acquires various types of information from the storage unit 120. For example, the acquisition unit 131 acquires various types of information from the mobile body information storage unit 121, the surveillance person information storage unit 122, the monitoring correspondence information storage unit 123, and the like.

  For example, the acquisition unit 131 acquires information about one supervisor who remotely monitors a plurality of moving bodies that operate by automatic driving. For example, the acquisition unit 131 acquires information about one supervisor who remotely monitors a plurality of vehicles traveling on a road by automatic driving.

  For example, the acquisition unit 131 acquires information about a plurality of mobile bodies that are remotely monitored by a monitor and that operate by automatic driving. For example, the acquisition unit 131 acquires information regarding remote monitoring of a plurality of mobile bodies that are remotely monitored by one supervisor and that operate by automatic driving.

  In the example of FIG. 1, for example, the acquisition unit 131 acquires the target information of the bus 20. For example, the acquisition unit 131 acquires various types of information such as moving images and sounds detected on the bus 20. For example, the acquisition unit 131 acquires information indicating that a predetermined event has occurred on the bus 20-1 from the terminal device 10-1.

  In the example of FIG. 2, for example, the acquisition unit 131 acquires, from the terminal device 10-1, information indicating that it is difficult for the monitor A1 to monitor all monitoring targets. For example, the acquisition unit 131 acquires an image on the screen side of the terminal device 10-1 captured by the terminal device 10-1.

(Determination unit 132)
The determination unit 132 determines various information. For example, the determination unit 132 determines various information based on various information acquired by the acquisition unit 131 from the external device. For example, the determination unit 132 determines various pieces of information based on various pieces of information acquired from the terminal device 10. For example, the determination unit 132 determines various information based on various information acquired from the bus 20. For example, the determination unit 132 determines various information based on the information stored in the storage unit 120. For example, the determination unit 132 determines various kinds of information based on the information stored in the mobile body information storage unit 121, the surveillance person information storage unit 122, the monitoring correspondence information storage unit 123, and the like.

  For example, the determination unit 132 determines whether the monitoring status of the one monitor person satisfies a predetermined condition based on the information about the one monitor person acquired by the acquisition unit 131. For example, the determination unit 132 determines whether it is difficult for one supervisor to monitor a plurality of moving bodies. For example, the determination unit 132 determines whether the monitoring status of the one monitor person based on the information about the one monitor person satisfies a predetermined condition.

  For example, the determination unit 132 determines whether or not the correspondence of a predetermined moving body by one supervisor has occurred. For example, the determination unit 132 determines whether or not one supervisor has responded to a predetermined moving body included in the plurality of moving bodies.

  For example, the determination unit 132 determines whether or not the load of one observer in monitoring a plurality of moving bodies satisfies a predetermined standard. For example, the determination unit 132 determines whether or not the load of one observer in monitoring a plurality of moving bodies is equal to or greater than a predetermined threshold. For example, the determination unit 132 determines whether or not the load of one observer in monitoring a plurality of moving bodies has become less than a predetermined threshold value.

  For example, the determination unit 132 determines whether it is difficult for one supervisor to monitor a plurality of moving bodies. For example, the determination unit 132 determines whether or not one monitor cannot view the display device for monitoring a plurality of moving bodies. For example, the determination unit 132 determines whether one supervisor has left the seat for monitoring a plurality of moving bodies.

  For example, the determination unit 132 determines, based on the information regarding the plurality of moving bodies acquired by the acquisition unit 131, whether the conditions of the plurality of moving bodies satisfy a predetermined condition. For example, the determination unit 132 determines whether or not a predetermined event has occurred in one of the plurality of moving bodies.

  For example, the determination unit 132 determines whether an event that hinders the movement of the one mobile object has occurred. For example, the determination unit 132 determines whether or not a malfunction has occurred in one mobile body. For example, the determination unit 132 determines whether or not a failure has occurred in the traveling direction of the one mobile body.

  For example, the determination unit 132 determines, based on the information regarding the remote monitoring acquired by the acquisition unit 131, whether it is time to change the supervisor who monitors a plurality of moving bodies. For example, the determination unit 132 determines whether the situation of one of the plurality of moving bodies satisfies a predetermined condition.

  In the example of FIG. 1, the determination unit 132 determines whether the mobile body satisfies a predetermined condition based on the information about the mobile body acquired from the terminal device 10-1. For example, the determination unit 132 determines that the predetermined event has occurred on the bus 20-1 based on the information indicating that the predetermined event has occurred on the bus 20-1 acquired from the terminal device 10-1. May be. Further, for example, the determination unit 132 determines that the bus 20-1 satisfies the predetermined condition based on the information indicating that the predetermined event has occurred in the bus 20-1 acquired from the terminal device 10-1. You may.

  In the example of FIG. 2, the determination unit 132 determines that the supervisor A1 has left the terminal device 10-1 based on the image on the screen side of the terminal device 10-1 captured by the terminal device 10-1. For example, the determination unit 132 determines that the monitor A1 has left the terminal device 10-1 by analyzing the image acquired from the terminal device 10-1. Further, for example, the determination unit 132 determines that the monitor A1 has left the terminal device 10-1 based on the position information of the monitor A1 and the like. Further, for example, the determination unit 132 may determine that it is difficult to monitor all the monitoring targets by determining that the monitor A1 has left the terminal device 10-1. For example, if the determination unit 132 can grasp the positional relationship between the monitor A1 and the terminal device 10-1, it may determine based on what information the monitor A1 has made monitoring difficult. Good.

(Decision unit 133)
The determination unit 133 determines various information. For example, the determination unit 133 determines various information based on the various information acquired by the acquisition unit 131 from the external device. For example, the determination unit 133 determines various information based on various information acquired from the terminal device 10. For example, the determining unit 133 determines various information based on the various information acquired from the bus 20. For example, the determination unit 133 determines various information based on the information stored in the storage unit 120. For example, the determining unit 133 determines various information based on the information stored in the mobile body information storage unit 121, the monitor information storage unit 122, the monitoring correspondence information storage unit 123, and the like. Further, the determination unit 133 determines various information based on the determination by the determination unit 132.

  For example, the determining unit 133 may automatically drive a plurality of moving bodies based on the information about the one monitoring person acquired by the acquiring unit 131, depending on whether the monitoring status of the one monitoring person satisfies a predetermined condition. The aspect regarding is determined. For example, the determination unit 133 determines to change the mode related to the automatic driving of some of the plurality of moving bodies when it is difficult for one supervisor to monitor the plurality of moving bodies. To do. For example, the determining unit 133 determines a mode relating to automatic driving of a plurality of moving bodies according to a determination as to whether or not the monitoring status of the one monitor person satisfies a predetermined condition based on the information about the one monitor person.

  For example, the determination unit 133 determines to change the mode related to the automatic driving of some of the plurality of moving bodies when a response to a predetermined moving body by one supervisor occurs. For example, the determination unit 133 changes the mode related to the automatic driving of some of the plurality of moving bodies when a response to a predetermined moving body included in the plurality of moving bodies is made by one supervisor. Then decide.

  For example, the determination unit 133 determines to change the mode related to the automatic driving of some of the moving bodies so that the load of one supervisor in monitoring the plurality of moving bodies satisfies a predetermined criterion. For example, the determining unit 133 determines to change the mode related to the automatic driving of some of the moving bodies so that the load of one monitoring person in monitoring the plurality of moving bodies is equalized with the load of the other monitoring person. For example, the determination unit 133 determines to change the mode related to the automatic driving of some of the moving bodies when the load of one supervisor in monitoring the plurality of moving bodies is equal to or higher than a predetermined threshold. For example, the determination unit 133 determines to change the mode related to the automatic driving of some of the moving bodies so that the load of one supervisor in monitoring the plurality of moving bodies becomes less than a predetermined threshold value.

  For example, the determination unit 133 changes the supervisor of the mobile bodies other than some of the mobile bodies from one supervisor to another, or stops the operation of the mobile bodies other than some of the mobile bodies. To decide. For example, the deciding unit 133 decides to change the mode relating to the automatic driving of the plurality of moving bodies when it is difficult for one supervisor to monitor the plurality of moving bodies.

  For example, when the one monitor cannot see the display device for monitoring the plurality of moving bodies, the determining unit 133 changes the monitor of the plurality of moving bodies from the one monitor to the other monitor. It is decided to change to a person who does not operate or to stop the operation of the plurality of moving bodies. For example, the determination unit 133 changes the supervisor of a plurality of mobile bodies from one supervisor to another supervisor when one supervisor leaves the seat for monitoring a plurality of mobile bodies, or It is decided to stop the operation of the plurality of moving bodies.

  For example, the determining unit 133 determines a mode related to automatic driving of a plurality of moving bodies when the conditions of the plurality of moving bodies satisfy a predetermined condition based on the information regarding the plurality of moving bodies acquired by the acquisition unit 131. To do. For example, when a predetermined event occurs in one of the plurality of moving bodies, the determining unit 133 determines to change the mode related to the automatic driving of the one moving body of the plurality of moving bodies.

  For example, when an event that hinders the movement of the one moving body occurs, the determining unit 133 determines to change the mode related to the automatic driving of the one moving body among the plurality of moving bodies. For example, the deciding unit 133 decides to change the mode relating to the automatic operation of one mobile body among the plurality of mobile bodies when a malfunction occurs in the one mobile body. For example, when a failure occurs in the traveling direction of the one moving body, the determining unit 133 determines to change the mode related to the automatic driving of the one moving body among the plurality of moving bodies.

  For example, the determination unit 133 determines to change the mode relating to the automatic driving of a mobile body other than one mobile body among the plurality of mobile bodies. For example, the deciding unit 133 decides to change the supervisor of the mobile body other than the one mobile body to another supervisor, or to stop the operation of the mobile body other than the one mobile body. For example, the determination unit 133 determines to change the mode related to the automatic driving of one mobile body. For example, the determination unit 133 determines to change the mode related to the automatic driving of the one mobile body or to stop the operation of the one mobile body.

  For example, the determining unit 133 determines the timing to change the supervisor who monitors a plurality of moving bodies, based on the information regarding the remote monitoring acquired by the acquiring unit 131. For example, the determining unit 133 determines to change the supervisor who monitors the plurality of moving bodies based on the timing when the condition of one of the plurality of moving bodies satisfies a predetermined condition.

  For example, the determination unit 133 determines to change the supervisor who monitors a plurality of moving bodies based on the timing when one moving body stops. For example, the determining unit 133 determines to change the supervisor who monitors a plurality of moving bodies at the timing when one moving body stops. For example, the determination unit 133 determines to change the supervisor who monitors a plurality of moving bodies at a timing when a predetermined time has elapsed since one moving body stopped.

  For example, the determination unit 133 determines to change the supervisor who monitors one moving body based on the timing. For example, the determination unit 133 determines to change the supervisor who monitors a moving body other than one of the plurality of moving bodies based on the timing. For example, when one mobile body is remotely monitored by a plurality of monitor persons including one monitor person, the determination unit 133 determines to change the monitor person who monitors the one mobile body based on the timing.

  For example, when one mobile body is remotely monitored by a plurality of monitor persons including one monitor person, the determining unit 133 determines to change one monitor person who monitors one mobile body based on timing. . For example, when one mobile body is remotely monitored by a plurality of monitor persons including one monitor person, the determining unit 133 determines one of the plurality of monitor persons who monitor the one mobile body body based on the timing. Decide to exclude. For example, when one mobile body is remotely monitored by a plurality of monitor persons including one monitor person, the determining unit 133 selects one of the plurality of monitor persons who monitors the one mobile body body based on the timing. Decides to change an observer to another.

  In the example of FIG. 1, the determination unit 133 sets the monitoring target of the bus 20 other than the bus 20-1 among the monitoring targets of the monitoring target A1 who is remotely monitoring the bus 20-1 in which the predetermined event has occurred. It is decided to change to an observer. For example, the determination unit 133 determines to change the supervisors of the buses 20-2 and 20-3 among the buses 20-1 to 20-3 that are the supervisory targets of the supervisor A1 to the supervisor A2. For example, the deciding unit 133 decides to change the supervisors of the buses 20 other than the bus 20-1 among the monitoring targets of the supervisor A1 at the timing when it is determined that the bus 20-1 satisfies the predetermined condition. Then, the determining unit 133 changes the supervisor of the buses 20-2 and 20-3, which is the supervisory target of the supervisor A1, to the supervisor A2. In the example of FIG. 1, as shown in the map information MP11-2, the determination unit 133 determines the aspect related to the automatic driving of the plurality of moving bodies by changing the monitoring target of each of the supervisors A1 and A2.

  In the example of FIG. 2, the determining unit 133 determines to change the supervisor of all the buses 20 to be monitored by the supervisor A1 whose monitoring of all the supervisors becomes difficult to another supervisor. For example, the determination unit 133 determines to change the supervisor of the buses 20-1 to 20-3, which is the supervisory target of the supervisor A1, to the supervisor A2. For example, the determination unit 133 determines to change the supervisor of the bus 20 to be monitored by the supervisor A1 at the timing when the supervisor A1 acquires information indicating that monitoring of all the supervisors has become difficult. Then, the determining unit 133 changes the supervisor of the buses 20-1 to 20-3, which is the supervisory target of the supervisor A1, to the supervisor A2. In the example of FIG. 2, as shown in the map information MP11-2, the determination unit 133 determines the aspect related to the automatic driving of a plurality of moving bodies by changing the monitoring target of each of the supervisors A1 and A2.

(Transmission unit 134)
The transmission unit 134 transmits various kinds of information to an external device. For example, the transmission unit 134 transmits various types of information to the terminal device 10. For example, when the bus 20 and the terminal device 10 directly communicate with each other, the transmission unit 134 may transmit information specifying the destination to which the target information is transmitted to the bus 20. For example, when the bus 20-1 is monitored by the monitor A1 who uses the terminal device 10-1, the transmission unit 134 sets the transmission destination so that the target information is transmitted to the bus 20-1 to the terminal device 10-1. The specified information may be transmitted.

  For example, the transmission unit 134 may transmit target information regarding the bus 20 to be monitored to the terminal device 10. For example, the transmission unit 134 may transmit various pieces of information such as moving images and sounds detected on the bus 20 to the terminal device 10.

[3. Timing of change of supervisor)
Note that the determination device 100 may change the supervisor of the bus 20 at various timings, not only when an event occurs in the moving body or when the situation of the supervisor satisfies a predetermined condition. This point will be described with reference to FIG. FIG. 8 is a diagram illustrating an example of the timing of changing the supervisor according to the embodiment.

  In the example shown in FIG. 8, the bus 20-1 is stopped at the intersection CR11. Specifically, the case where the bus 20-1 is stopped at the intersection CR11 because the signal SG11 in the straight direction of the bus 20-1 at the intersection CR11 is red is shown.

  The camera SN11 in FIG. 8 is an image sensor that captures the traveling direction of the bus 20-1. For example, the determination device 100 determines that the bus 20-1 is stopped because the signal SG11 is red based on the moving image captured by the camera SN11 mounted on the bus 20-1. In this case, the determination device 100 determines that it is time to change the supervisor (monitoring person A1) who monitors the bus 20-1 to another supervisor.

  For example, when the bus 20-1 has a sign that a predetermined event is likely to occur, the determination device 100 determines that it is time to change the supervisor of the bus 20-1 to another supervisor. For example, the determining apparatus 100 may change the supervisor of the bus 20-1 from the supervisor A1 to another supervisor at the timing when the bus 20-1 stops at the red light. The sign that the predetermined event is likely to occur here is not equal to or higher than a predetermined threshold value (first threshold value) that is determined to be the occurrence of the predetermined event, but is equal to or higher than a certain level (second threshold value). This may be the case. In other words, the sign that the predetermined event is likely to occur may be less than the first threshold and greater than or equal to the second threshold. For example, the determination device 100 may determine that there is a sign that a predetermined event is likely to occur when the abnormal noise level (decibel or the like) is less than the first threshold value and equal to or more than the second threshold value.

  For example, when the determination device 100 has a sign that a predetermined event is likely to occur in the other bus 20 included in the monitoring targets of the monitor (monitorer A1) who monitors the bus 20-1, the bus 20- It is determined that it is time to change one supervisor to another supervisor. For example, when the bus 20-1 stops at the red traffic light and the other bus 20 included in the monitoring target of the monitoring person A1 has a sign that a predetermined event is likely to occur, the determining device 100 determines that the bus 20- One supervisor may be changed from the supervisor A1 to another supervisor. As a result, the determining apparatus 100 can reduce the number of buses 20 to be monitored by the monitoring person who is monitoring the bus 20 having a sign that a predetermined event is likely to occur. Therefore, when a predetermined event occurs on the bus 20, the determination device 100 can shorten the time for allocating the other bus 20 to another monitor, and the determination device 100 can determine whether the predetermined event has occurred on the bus 20. A quick response is possible. Therefore, the determination apparatus 100 can enable proper operation of multiple remotely monitored mobiles.

[4. Flow of decision processing]
Next, the determination processing by the determination system 1 according to the embodiment will be described with reference to FIGS. 9 to 11. 9 to 11 are flowcharts illustrating an example of the determination process according to the embodiment. Specifically, FIG. 9 is a flowchart showing an example of the determination process based on the information regarding the monitor. Further, specifically, FIG. 10 is a flowchart illustrating an example of a determination process based on information about a moving body. Further, specifically, FIG. 11 is a flowchart showing an example of a determination process regarding the timing of change of the supervisor.

(4-1. Decision process based on supervisor information)
First, the determination process based on the information regarding the monitor will be described. As shown in FIG. 9, the determination device 100 acquires information regarding the supervisor (step S101). For example, the determination device 100 acquires information regarding the monitor from the terminal device 10. For example, the determining apparatus 100 acquires, from the terminal device 10-1, information indicating that it is difficult for the monitor A1 to monitor all monitoring targets. For example, the determination device 100 acquires an image on the screen side of the terminal device 10-1 captured by the terminal device 10-1.

  Then, the determining apparatus 100 determines whether or not the information regarding the monitor satisfies a predetermined condition (step S102). For example, the determining apparatus 100 determines that the monitor A1 has become difficult to monitor based on the information about the monitor acquired from the terminal device 10-1. For example, the determination device 100 determines that the monitoring person A1 has moved away from the terminal device 10-1 based on the image on the screen side of the terminal device 10-1 captured by the terminal device 10-1. It may be determined that monitoring has become difficult. Further, for example, the determining apparatus 100 determines that it is difficult to monitor all the monitoring targets by determining that the monitor A1 has left the terminal device 10-1 based on the position information of the monitor A1 and the like. Good.

  Then, when the information regarding the supervisor satisfies the predetermined condition (step S102: Yes), the determining apparatus 100 determines a mode regarding the automatic driving of the mobile body (step S103). For example, when the monitoring device A1 determines that monitoring of all monitoring targets has become difficult, the determining device 100 determines to change the monitoring target of all the buses 20 to be monitored by the monitoring target A1 to another monitoring target. In the example of FIG. 2, the determination device 100 determines to change the supervisors of the buses 20-1 to 20-3, which are the supervisory targets of the supervisor A1, to the supervisor A2. Then, the determination device 100 determines to change the supervisor of the bus 20 to be monitored by the supervisor A1 at the timing when the supervisor A1 acquires information indicating that monitoring of all the supervisors has become difficult. Then, the determining apparatus 100 changes the supervisor of the buses 20-1 to 20-3, which is the supervisory target of the supervisor A1, to the supervisor A2. After that, the determining apparatus 100 returns to step S101 and repeats the processing.

  Moreover, when the information regarding the monitoring person does not satisfy the predetermined condition (step S102: No), the determining apparatus 100 returns to step S101 and repeats the processing.

(4-2. Decision processing based on mobile unit information)
Next, the determination process based on the information about the moving body will be described. As illustrated in FIG. 10, the determination device 100 acquires information about a moving body (step S201). For example, the determination device 100 acquires information about the moving body from the terminal device 10. In the example of FIG. 1, the determination device 100 acquires information indicating that a predetermined event has occurred on the bus 20-1 from the terminal device 10-1 used by the monitor A1. Further, for example, the determination device 100 may acquire the target information of the bus 20 from the bus 20. For example, the determination device 100 may acquire various information such as a moving image and a sound detected in the bus 20 as the target information of the bus 20.

  Then, the determining apparatus 100 determines whether or not the information on the moving body satisfies a predetermined condition (step S202). For example, the determination device 100 determines whether or not the mobile body satisfies a predetermined condition based on the information about the mobile body acquired from the terminal device 10-1. For example, the determination device 100 determines that the predetermined event has occurred on the bus 20-1 based on the information indicating that the predetermined event has occurred on the bus 20-1 acquired from the terminal device 10-1. May be. In addition, for example, the determination device 100 determines that the bus 20-1 satisfies a predetermined condition based on information indicating that a predetermined event has occurred in the bus 20-1 acquired from the terminal device 10-1. You may.

  Then, when the information regarding the moving body satisfies the predetermined condition (step S202: Yes), the determining apparatus 100 determines a mode regarding the automatic driving of the moving body (step S203). For example, when the information about the bus 20-1 satisfies a predetermined condition, the determining apparatus 100 determines to change the supervisor who monitors the other bus 20 of the supervisor A1 who monitors the bus 20-1. For example, the determination device 100 changes the monitoring person of the bus 20 other than the bus 20-1 to another monitoring person among the monitoring targets of the monitoring person A1 who is remotely monitoring the bus 20-1 in which a predetermined event has occurred. Then decide. In the example of FIG. 1, the determination device 100 determines to change the supervisors of the buses 20-2 and 20-3 to the supervisor A2 among the buses 20-1 to 20-3 to be monitored by the supervisor A1. . Then, the determining apparatus 100 changes the supervisor of the buses 20-2 and 20-3, which is the supervisory target of the supervisor A1, to the supervisor A2. After that, the determining apparatus 100 returns to step S201 and repeats the processing.

  If the information about the moving body does not satisfy the predetermined condition (step S202: No), the determining apparatus 100 returns to step S201 and repeats the process.

(4-3. Decision process regarding timing of change of supervisor)
Next, the determination process regarding the change timing of the supervisor will be described. As illustrated in FIG. 11, the determination device 100 acquires information regarding remote monitoring of a moving body (step S301). For example, the determination device 100 acquires information regarding the remote monitoring of a moving body from the terminal device 10. For example, the determining apparatus 100 acquires, from the terminal device 10-1, information indicating that it is difficult for the monitor A1 to monitor all monitoring targets. For example, the determination device 100 acquires an image on the screen side of the terminal device 10-1 captured by the terminal device 10-1. For example, the determination device 100 acquires information regarding the remote monitoring of a moving body from the terminal device 10. In the example of FIG. 1, the determination device 100 acquires information indicating that a predetermined event has occurred on the bus 20-1 from the terminal device 10-1 used by the monitor A1. Further, for example, the determination device 100 may acquire the target information of the bus 20 from the bus 20. For example, the determination device 100 may acquire various information such as a moving image and a sound detected in the bus 20 as the target information of the bus 20.

  Then, the determining apparatus 100 determines whether or not the information regarding the remote monitoring of the mobile body satisfies a predetermined condition (step S302). For example, the determining apparatus 100 determines that the monitoring person A1 has become difficult to monitor based on the information on the remote monitoring of the moving body acquired from the terminal device 10-1. For example, the determination device 100 determines that the monitoring person A1 has moved away from the terminal device 10-1 based on the image on the screen side of the terminal device 10-1 captured by the terminal device 10-1. It may be determined that monitoring has become difficult. Further, for example, the determining apparatus 100 determines that it is difficult to monitor all the monitoring targets by determining that the monitor A1 has left the terminal device 10-1 based on the position information of the monitor A1 and the like. Good. For example, the determination device 100 determines whether or not the mobile body satisfies a predetermined condition based on the information regarding the remote monitoring of the mobile body acquired from the terminal device 10-1. For example, the determination device 100 determines that the predetermined event has occurred on the bus 20-1 based on the information indicating that the predetermined event has occurred on the bus 20-1 acquired from the terminal device 10-1. May be. In addition, for example, the determination device 100 determines that the bus 20-1 satisfies a predetermined condition based on information indicating that a predetermined event has occurred in the bus 20-1 acquired from the terminal device 10-1. You may.

  Then, when the information on the remote monitoring of the mobile body satisfies the predetermined condition (step S302: Yes), the determining apparatus 100 determines the timing to change the supervisor (step S303). For example, the deciding device 100 decides the timing to change the supervisor who monitors a plurality of moving bodies when the information regarding the remote monitoring of the moving bodies satisfies a predetermined condition. For example, when the information regarding the bus 20-1 satisfies a predetermined condition, the determining apparatus 100 determines the timing of changing the supervisor who monitors the other bus 20 of the supervisor A1 who monitors the bus 20-1. For example, the determining apparatus 100 determines to change the monitoring person of the bus 20 other than the bus 20-1 among the monitoring targets of the monitoring person A1 at the timing when it is determined that a predetermined event has occurred in the bus 20-1. To do. Then, the determining apparatus 100 transfers the supervisors of the buses 20-2 and 20-3, which are the supervisory targets of the supervisor A1, to the supervisor A2 at the timing when the supervisor A1 determines that it is difficult to monitor all the supervisory targets. change.

  For example, the determining apparatus 100 determines to change the supervisor of the bus 20 to be monitored by the supervisor A1 at the timing when the supervisor A1 determines that it is difficult to monitor all the supervisors. Then, the determining apparatus 100 transfers the supervisors of the buses 20-1 to 20-3, which are the supervisory targets of the supervisor A1, to the supervisor A2 at the timing when the supervisor A1 determines that it is difficult to monitor all the supervisory targets. change. After that, the determining apparatus 100 returns to step S301 and repeats the processing.

  If the information regarding the remote monitoring of the moving body does not satisfy the predetermined condition (step S302: No), the determining apparatus 100 returns to step S301 and repeats the processing.

[5. effect〕
As described above, the determination device 100 according to the embodiment has the acquisition unit 131 and the determination unit 133. The acquisition unit 131 acquires information regarding remote monitoring of a plurality of mobile bodies that are remotely monitored by one supervisor and that operate by automatic driving. The determination unit 133 determines the timing to change the supervisor who monitors a plurality of moving bodies, based on the information regarding the remote monitoring acquired by the acquisition unit 131.

  As described above, the determining apparatus 100 according to the embodiment determines the timing of changing the supervisor who monitors a plurality of moving bodies based on the information regarding the remote monitoring, and thereby determines the appropriateness of the plurality of moving bodies to be remotely monitored. It is possible to perform various operations.

  Further, in the determination device 100 according to the embodiment, the determination unit 133 changes the supervisor who monitors the plurality of moving bodies based on the timing when the condition of one of the plurality of moving bodies satisfies a predetermined condition. Then decide.

  As described above, the determination device 100 according to the embodiment determines to change the supervisor who monitors a plurality of moving bodies based on the timing when the condition of one of the plurality of moving bodies satisfies the predetermined condition. As a result, it is possible to enable proper operation of a plurality of mobile bodies that are remotely monitored.

  In addition, in the determination device 100 according to the embodiment, the determination unit 133 determines to change the supervisor who monitors a plurality of moving bodies based on the timing when one moving body stops.

  As described above, the determination device 100 according to the embodiment determines, based on the timing at which one moving body is stopped, to change the supervisor who monitors the plurality of moving bodies, so that the plurality of moving bodies to be remotely monitored can be changed. Can enable proper operation of the.

  Further, in the determining apparatus 100 according to the embodiment, the determining unit 133 determines to change the supervisor who monitors a plurality of moving bodies at the timing when one moving body stops.

  As described above, the determining apparatus 100 according to the embodiment determines whether or not a plurality of moving bodies to be remotely monitored is appropriate by changing the supervisor who monitors the plurality of moving bodies at the timing when one moving body stops. It is possible to perform various operations.

  In addition, in the determination device 100 according to the embodiment, the determination unit 133 determines to change the supervisor who monitors a plurality of moving bodies at a timing when a predetermined time has elapsed after one moving body stopped.

  As described above, the determination device 100 according to the embodiment performs remote monitoring by determining to change the monitoring person who monitors a plurality of moving bodies at a timing when a predetermined time has elapsed after one moving body stops. It is possible to enable proper operation of the plurality of moving objects.

  Further, in the determining apparatus 100 according to the embodiment, the determining unit 133 determines to change the supervisor who monitors one moving body based on the timing.

  As described above, the determining apparatus 100 according to the embodiment enables appropriate operation of a plurality of remotely monitored mobile units by determining to change the supervisor who monitors one mobile unit based on the timing. can do.

  In addition, in the determining apparatus 100 according to the embodiment, the determining unit 133 determines to change the supervisor who monitors a moving body other than one moving body among the plurality of moving bodies based on the timing.

  As described above, the determining apparatus 100 according to the embodiment performs remote monitoring by determining to change the supervisor who monitors a mobile body other than one mobile body among a plurality of mobile bodies based on the timing. Appropriate operation of multiple mobiles can be enabled.

  In addition, in the determination device 100 according to the embodiment, when the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the determining unit 133 monitors the one moving body based on the timing. Decide to change the watchers.

  As described above, when the one moving body is remotely monitored by the plurality of monitoring persons including the one monitoring person, the determining apparatus 100 according to the embodiment determines the monitoring person who monitors the one moving body based on the timing. The decision to change can enable proper operation of multiple remotely monitored vehicles.

  In addition, in the determination device 100 according to the embodiment, when the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the determining unit 133 monitors the one moving body based on the timing. It decides to change one observer.

  As described above, when the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the determining apparatus 100 according to the embodiment monitors the one moving body based on the timing. By deciding to change the person, the proper operation of the plurality of remotely monitored mobiles can be enabled.

  In addition, in the determination device 100 according to the embodiment, when the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the determining unit 133 monitors the one moving body based on the timing. Decide to exclude one watcher from multiple watchers.

  As described above, when the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the determining apparatus 100 according to the embodiment monitors a plurality of the moving bodies based on the timing. By deciding to exclude one person from the list of persons, it is possible to enable proper operation of a plurality of mobile bodies to be remotely monitored.

  In addition, in the determination device 100 according to the embodiment, when the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the determining unit 133 monitors the one moving body based on the timing. It is decided to change one of the plurality of monitors to another monitor.

  As described above, when the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the determining apparatus 100 according to the embodiment monitors a plurality of the moving bodies based on the timing. By deciding to change one of the monitoring persons to another monitoring person, it is possible to enable proper operation of a plurality of remotely monitored mobile bodies.

  In addition, in the determination device 100 according to the embodiment, the determination unit 133 acquires information regarding one supervisor who remotely monitors a plurality of vehicles traveling on a road by automatic driving.

  As described above, the determination device 100 according to the embodiment obtains information about one supervisor who remotely monitors a plurality of vehicles traveling on a road by automatic driving, and thereby determines the appropriateness of a plurality of mobile bodies to be remotely monitored. The operation can be enabled.

[6. Hardware configuration)
The determination device 100 according to the above-described embodiment is realized by, for example, a computer 1000 configured as shown in FIG. FIG. 12 is a hardware configuration diagram illustrating an example of a computer that realizes the function of the determination device. The computer 1000 has a CPU 1100, a RAM 1200, a ROM 1300, an HDD 1400, a communication interface (I / F) 1500, an input / output interface (I / F) 1600, and a media interface (I / F) 1700.

  The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400, and controls each unit. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 starts up, a program dependent on the hardware of the computer 1000, and the like.

  The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. The communication interface 1500 receives data from another device via the network N (network N in FIG. 3), sends the data to the CPU 1100, and transmits the data collected by the CPU 1100 to the other device via the network N.

  The CPU 1100 controls output devices such as a display and a printer and input devices such as a keyboard and a mouse via the input / output interface 1600. The CPU 1100 obtains data from an input device via the input / output interface 1600. Further, the CPU 1100 outputs the collected data to the output device via the input / output interface 1600.

  The media interface 1700 reads a program or data stored in the recording medium 1800 and provides the program or data to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. Etc.

  For example, when the computer 1000 functions as the determining apparatus 100 according to the embodiment, the CPU 1100 of the computer 1000 realizes the function of the control unit 130 by executing the program loaded on the RAM 1200. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired from another device via the network N.

  As described above, some of the embodiments and modifications of the present application have been described in detail with reference to the drawings. However, these are merely examples, and various aspects based on the knowledge of those skilled in the art including the mode described in the row of the disclosure of the invention. It is possible to implement the present invention in other forms that are modified or improved.

[7. Other]
Further, of the processes described in the above-described embodiment and modified examples, all or part of the processes described as being automatically performed may be manually performed, or described as manually performed. It is also possible to automatically carry out all or part of the processing performed by a known method. In addition, the processing procedures, specific names, and information including various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the information shown.

  Further, each component of each device shown in the drawings is functionally conceptual, and does not necessarily have to be physically configured as shown. That is, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part of the device may be functionally or physically distributed / arranged in arbitrary units according to various loads and usage conditions. It can be integrated and configured.

  Further, the above-described embodiments and modified examples can be appropriately combined within a range that does not contradict processing contents.

  Also, the above-mentioned "section (module, unit)" can be read as "means" or "circuit". For example, the acquisition unit can be read as an acquisition unit or an acquisition circuit.

1 Determination System 100 Determination Device 121 Mobile Information Storage 122 122 Surveillance Information Storage 123 Monitoring Correspondence Information Storage 130 Control Unit 131 Acquisition Unit 132 Determination Unit 133 Determination Unit 134 Transmission Unit 10 Terminal Device 20 Bus (Mobile)
N network

Claims (13)

An acquisition unit that acquires information related to remote monitoring of a plurality of moving bodies that are remotely monitored by one supervisor and that operates by automatic driving,
Based on the information on the remote monitoring acquired by the acquisition unit, based on the timing of the condition of one of the plurality of moving bodies satisfying a predetermined condition, change the supervisor who monitors the plurality of moving bodies. A determination unit that determines the timing to
A determining device, comprising: The determination unit is
The determination device according to claim 1, wherein it is determined to change a monitoring person who monitors the plurality of moving bodies at a timing when the one moving body is stopped. The determination unit is
The determining apparatus according to claim 2, wherein it is determined to change a monitoring person who monitors the plurality of moving bodies at a timing when the one moving body stops for a predetermined time. The determination unit is
At the timing when the moving body the one has passed a predetermined time from the stop, to any one of claims 1 to 3, wherein the determining and changing the monitoring person to monitor the plurality of mobile The determination device described. The determination unit is
On the basis of the status meets the predetermined condition timing of one mobile, in any one of claims 1-4, characterized in that determines to change the monitoring person to monitor the movement of the one The determination device described. The determination unit is
It is determined to change a supervisor who monitors a moving body other than the one moving body among the plurality of moving bodies based on a timing when the situation of the one moving body satisfies the predetermined condition. determining apparatus according to any one of claims 1 to 5. The determination unit is
When the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the one moving body is monitored based on the timing when the situation of the one moving body satisfies the predetermined condition. determining apparatus according to any one of claims 1 to 6, wherein the determining and changing the monitoring person to. The determination unit is
When the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the one moving body is monitored based on the timing when the situation of the one moving body satisfies the predetermined condition. The deciding device according to claim 7 , wherein the deciding device decides to change the one supervisor. The determination unit is
When the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the one moving body is monitored based on the timing when the situation of the one moving body satisfies the predetermined condition. The determination device according to claim 8 , wherein it is determined that the one observer is excluded from the plurality of observers who perform the determination. The determination unit is
When the one moving body is remotely monitored by a plurality of monitoring persons including the one monitoring person, the one moving body is monitored based on the timing when the situation of the one moving body satisfies the predetermined condition. The deciding device according to claim 8 , wherein the deciding device decides to change the one observing person to another observing person among the plurality of observing persons. The acquisition unit,
Determining apparatus according a plurality of vehicles to any one of claims 1 to 10, characterized in that to obtain information about the one monitoring person remotely monitoring the traveling road by automatic operation. A computer-implemented decision method,
An acquisition step of acquiring information relating to remote monitoring of a plurality of mobile bodies remotely monitored by one supervisor, the plurality of mobile bodies operating by automatic driving,
Based on the information on the remote monitoring acquired in the acquisition step, the supervisor who monitors the plurality of moving bodies is changed based on the timing when the condition of one of the plurality of moving bodies satisfies a predetermined condition. A decision step for deciding when to
A determination method characterized by including. An acquisition procedure for acquiring information related to remote monitoring of a plurality of mobile bodies that are remotely monitored by one supervisor and that operate by automatic driving,
The supervisor for monitoring the plurality of moving bodies is changed based on the timing of the condition of one of the plurality of moving bodies satisfying a predetermined condition based on the information on the remote monitoring acquired by the acquisition procedure. A decision procedure to decide when to
A decision program characterized by causing a computer to execute.

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