JP6738009B2 - Item management server, Item management server control method, and program - Google Patents

Description

The present invention relates to a comparative display of the contents of applied items .

It is assumed that there is a case where processing is performed according to a workflow whose processing order is determined, such as “applicant→section manager approval→department manager approval→accounting work processing→... ”. When such a workflow is executed, the department manager or the person in charge of accounting clerical processing needs to process a large number of items (processes such as approval, denial, and remand).

As one of the functions of the workflow system that efficiently processes many items like this, even if the person in charge of processing does not confirm the application contents of the item on the item processing screen, the processing is executed collectively from the pending item display screen. A workflow system having a function that can be performed is known.

For example, in Patent Document 1, when a workflow process for applying and approving a change in the registered content in the personnel DB is performed, it is possible to apply and approve the change in personnel data without logging in to the personnel system. It discloses the technology for constructing a workflow system that links a personnel system and a workflow system.

As a processing function in the workflow system, collective approval is possible, but this collective approval is a function that enables processing without confirming the matter on the processing screen.

JP, 2005-084929, A

In the case of batch approval in the above prior art, although the approval process of the items can be done collectively, multiple application contents can be batched in one operation without checking the application contents of the applied application individually on the screen. Approval can be done without approval, so approval will be done without confirming whether the application details are appropriate.

Therefore, it is desirable that the approver provide a function that allows batch approval after confirming the application contents of the matter, even when the matter is collectively approved on the pending matter display screen with a single operation. .. In addition, it is necessary to make it easy to understand the application details for each case.

The present invention has been made in view of such problems, and an object thereof is to easily comparability the contents type of draft matter of a plurality of application in the draft per page screen.

The present invention, in the case management server to generate information projects display screen for displaying the alleged transactions, the transactions display screen is a screen that displays the same items of transactions that have been filed請by the guide matter display screen display control means for displaying a list control matters having a name indicating the type of application, in the project display screen, and reference Proposal selection accepting means for accepting a selection of a project as a reference, was received by the reference Proposal selection receiving unit group and quasi projects comparing means for comparing the same item, including a name indicating the type of application for the other proposals matters, according to the result of comparison by the pre-Symbol comparison means, the values in other projects is different in the same item and identification means for identification can display the items in the project display screen, characterized in that it comprises a.

According to the present invention, ing and easily comparability the contents type of draft matter of a plurality of application in the draft per page screen.

It is a figure which shows an example of the system block diagram of a workflow system in embodiment of this invention. It is a figure showing an example of hardware constitutions of a workflow server, a workflow client terminal, and a workflow management terminal in an embodiment of the present invention. It is a figure showing an example of functional composition of a workflow server and a workflow client terminal in an embodiment of the present invention. FIG. 9 is a process diagram showing an example of a process of displaying an item in a process waiting state of a person in charge of processing on a process waiting item display screen in the embodiment of the present invention. FIG. 9 is a process diagram showing an example of a process of selecting a case similar to the reference case on the processing waiting case display screen in the selected state according to the embodiment of the present invention. It is a figure which shows an example of the pending-process case display screen before adapting this invention. It is a figure which shows an example of the processing pending display screen in embodiment of this invention. It is a figure which shows an example of the identification display in the pending-process case display screen in embodiment of this invention. It is a figure which shows an example of the table which registers the result of having compared the value of the item of a reference|standard case and the other case on the pending-process case display screen in embodiment of this invention. FIG. 8 is a diagram showing an example in which a case similar to a reference case is put in a selected state on a pending-process case display screen in the embodiment of the present invention in order to enable collective approval.

FIG. 1 is a system configuration diagram showing an overall configuration of a workflow system showing an embodiment of the present invention.

As shown in FIG. 1, in the workflow system of this embodiment, a workflow server 101, a plurality of workflow client terminals 102, a workflow management terminal 103, and a system database 104 are connected via a network 100.

An applicant or a person in charge of processing of the workflow system makes a proposal to the workflow server 101 by making a proposal or approving the case at the workflow client terminal 102 using, for example, a web browser or client software. In order to process the workflow for the matter by the next person in charge of processing, a request for progress of the workflow is made.

The workflow server 101 accepts a request necessary for advancing a workflow from the workflow client terminal 102, and, in accordance with the accepted processing (for example, drafting, approval, etc.), the next person in charge of processing that is appropriate for the matter. Processing is performed by.

The matter processed by the workflow server 101 so that the next person in charge of processing can process the work can be performed in the workflow client terminal 102 by the person in charge of next processing.

From the workflow management terminal 103, it is possible to register and manage the process definition in which the rules of the person in charge of processing the matter are set so that the person in charge can process the matter. The workflow management terminal 103 also registers and manages the information of the processing person (user) and the organization to which the processing person (user) belongs, which is necessary for operating the workflow system, and the processing person (user). It is possible to register and manage the information of the role (role) associated with the, and manage the association of the processing person (user) with the organization.

The system database 104 is necessary for operating the workflow system, and includes a processing person (user), an organization to which the processing person (user) belongs, or a role (role) associated with the processing person (user). The information or the design information of the application necessary for applying for and processing the matter in the workflow client terminal 102 is held. Further, it also holds information on a table for managing the case applied for by the workflow client terminal 102 and a table for managing delivery.

The communication between the workflow server 101, the workflow client terminal 102, the workflow management terminal 103, and the system database 104 may be a normal HTTP request or a web service request using SOAP or the like.

FIG. 2 is a diagram showing an example of the hardware configuration of the workflow server 101, the workflow client terminal 102, and the workflow management terminal 103 shown in FIG.

The CPU 201 centrally controls each device and controller connected to the system bus 204.

The ROM 202 or the external memory (HD, FD) 211 has a control program of the CPU 201 such as a BIOS (Basic Input/Output System), an operating system program (hereinafter, OS), and a function executed by each server or each PC. Various programs and the like which will be described later and which are necessary for realizing are stored. The RAM 203 functions as a main memory, a work area, etc. of the CPU 201.

The CPU 201 implements various operations by loading a program or the like required for executing the processing into the RAM 203 and executing the program.

The input controller 205 also controls the input from the input unit 209. Examples of the input unit 209 include a keyboard, a pointing device such as a mouse, or a touch panel.

The output controller 206 controls the display on the display of the output unit 210 such as a CRT display (CRT). The display may be a liquid crystal display as well as a CRT. These are used by the administrator as needed. The present invention is not directly related.

The memory controller 207 is a hard disk (HD) or floppy (registered trademark) disk for storing boot programs, browser software, various applications, font data, user files, edit files, various data, etc., or a PCMCIA card slot via an adapter. Access to an external memory (HD, FD) 211 such as a CompactFlash (registered trademark) memory connected by the above method.

The communication I/F controller 208 connects and communicates with an external device via a network, and executes communication control processing on the network. For example, internet communication using TCP/IP is possible.

Note that the CPU 201 enables display on the output unit 210, for example, by executing outline font rasterization processing in the display information area in the RAM 203. Further, the CPU 201 enables a user instruction with a mouse cursor or the like (not shown) on the output unit 210.

The program for implementing the present invention is recorded in the external memory (HD, FD) 211, and is executed by the CPU 201 by being loaded into the RAM 203 as needed.

Next, referring to FIG. 3, an example of a functional configuration diagram in the embodiment of the present invention will be described.

The workflow server 101 includes a processing history storage unit 301, an item extraction unit 302, a display processing unit 303, a comparison unit 304, a change unit 305, a similarity calculation unit 306, a processing unit 307, and a batch processing unit 308.

The processing history storage unit 301 stores, as a delivery history, the status of processed or waiting for processing in each processing unit of the matter applied for in the workflow system.

The case extraction unit 302 extracts, from the process history storage unit 301, a case waiting for processing in each of the different processes by the person in charge of processing the case.

The display processing unit 303 performs processing related to the display of the processing waiting matter display screen that displays the matter extracted by the matter extracting unit 302 on the display unit 311 of the workflow client terminal 102. In addition, it is assumed that the items of the same business having the same application items are displayed, and the values of the items applied in the respective items can be compared and confirmed in the display processing unit 303. The items held by will be displayed.

The comparing unit 304, in the case extracted by the case extracting unit 302 displayed on the process waiting case display screen by the display processing unit 303, the value held by the item of the display case selected by the processing person in charge, Items other than the item whose selection has been accepted by the person in charge of processing are compared with the values held by the item related to the item extracted by the item extracting unit 302 displayed on the process waiting item display screen by the display processing unit 303, Specify the part where the value held by the item is different.

The change unit 305, based on the comparison result by the comparison unit 304, among the display contents of the matter related to the display instruction, the matter other than the matter whose selection is accepted by the processing person, and the display matter whose selection is accepted by the processing person In item 2, the part of the item having a different value to be held is changed so that the person in charge of processing the matter can identify it.

The similarity calculation unit 306, in the case extracted by the case extraction unit 302, which is displayed on the processing-waiting case display screen, the information regarding the display case for which the processing person in charge selected, and the processing person in charge selected Compare the cases other than the case and calculate the degree of similarity between them.

The processing unit 307 accepts from the processing unit 312 of the workflow client terminal 102 that the display processing unit 303 approves the matter displayed on the processing waiting matter display screen, which is the display unit 311 of the workflow client terminal 102, and executes the processing. To do.

The batch processing unit 308 collectively approves the cases displayed on the processing case display screen, which is the display unit 311 of the workflow client terminal 102, in a single operation without opening the case processing screen for each case. A request to perform is received from the processing unit 312 of the workflow client terminal 102 and processing is performed.

Items to be collectively approved are the items calculated by the similarity calculation unit 306, extracted by the item extraction unit 302, and displayed on the processing-waiting item display screen. And a case in which it is determined that the degree of similarity with a case other than the case whose selection is accepted by the person in charge of processing is greater than or equal to a threshold value. In other words, it is possible to collectively approve the cases whose similarity is equal to or higher than a certain threshold, and to not approve the cases whose similarity does not exceed the certain threshold.

The workflow client terminal 102 includes a display unit 311 and a processing unit 312.

The display unit 311 displays the processing waiting matter display screen of the person in charge of processing who has been subjected to the display processing by the display processing unit 303 of the workflow server 101.

The processing unit 312 receives the processing for the matter on the processing-waiting matter display screen displayed on the display unit 311, and requests the workflow server 101 for the processing.

Note that in the present embodiment, the functions of the display unit 311 and the processing unit 312 of the workflow client terminal 102 may be included in the workflow server 101 as an example of another functional configuration.

Next, referring to FIG. 6, a method of displaying the pending-process display screen in the workflow system will be described.

First, in the workflow system, the processing person inputs the user ID and password of the processing person in the login screen (not shown) to the workflow system displayed on the display unit 311 in order to process the applied matter. By inputting, the use of the workflow system is started.

Subsequently, the processing person in charge displays the “requested matter display screen” on the processing waiting matter display screen in order to display the matter that has been requested to be processed by the person in charge on the processing waiting matter display screen. Press the "Display" button (not shown). By the above operation, the processing pending item display screen is displayed on the display unit 311 of the workflow client terminal 102.

Next, an example of each item and function of the processing pending item display screen of FIG. 6 will be described. It should be noted that the processing pending item display screen illustrated in FIG. 6 is the content before the present invention is applied, and the present invention is based on this content.

The “open” function displayed in the operation 611 of FIG. 6 is a function of making it possible to display the processing screen (not shown) of the case to be processed among the cases displayed as 601 to 609 of FIG. .. When the person in charge of processing presses this function, the processing screen is displayed. After confirming the content applied for the case (values input in each item of the case) on the processing screen, pressing the approval button or the like on the processing screen enables the processing for the case.

The status 612 of FIG. 6 is an item for displaying the current status of the item. As an example, if the processing person is waiting for approval, the word “approval” is displayed.

The slip name 613 in FIG. 6 is an item for displaying the slip name associated with the matter.

The case ID 614 in FIG. 6 is an item for displaying the ID given to the case for uniquely identifying the case.

The applicant 615 of FIG. 6 is an item that displays the name of the applicant who applied for the matter.

The application classification 616, the user name 617, the user affiliation 618, the system name 619, and the access right 620 in FIG. 6 are items held by the applied matter, and these items are items of the workflow system by the applicant. In the application screen (not shown), the entered value should be displayed.

That is, the pending process item displayed in FIG. 6 includes the “application classification”, “user name”, “user affiliation”, “system name”, and “access right” in the application “account application”. It means that the application for each item was made.

The selection 610 is a function that makes it possible to put a matter in a selected state as a processing target, or to release the selected state in order to remove the matter from the processing target. In addition, the selected state means a case where a rectangular frame is filled in FIG. With respect to this selection state, a method may be adopted that makes the selection state identifiable in the entire row. Therefore, the display method of the selection state is not limited.

In the selection 610, the selected items are collectively processed by pressing the function of open 611 of FIG. 6 and not displaying the processing screen of the case, and pressing the function of collective approval of 630 of FIG. Allows approval processing.

Next, each item and function on the processing pending item display screens of FIGS. The processing pending item display screen illustrated in FIGS. 7, 8 and 10 is assumed to be the processing pending item display screen in the embodiment of the present invention.

In addition, in order to make it possible to display the applied content in a matter waiting to be processed, the items held by the matter are displayed on the pending matter display screen.

The selection 710 of FIG. 7, the selection 810 of FIG. 8, and the selection 1010 of FIG. 10 are the same as the description of the function of the selection 610 of FIG.

The open 711 in FIG. 7, the open 811 in FIG. 8, and the open 1011 in FIG. 10 are similar to the description of the “open” function of the operation 611 in FIG.

The reference 712 in FIG. 7, the reference 812 in FIG. 8, and the reference 1012 in FIG.
This is a function for selecting a standard item in the items displayed on the pending process item display screen.

The selection 713 of FIG. 7 for selecting a similar case, the selection 813 of FIG. 8 for a similar case, and the selection 1013 of FIG. This is a function that selects items that are similar to the standard item from the items displayed on the same pending item display screen.

The state 714 of FIG. 7, the state 814 of FIG. 8, and the state 1014 of FIG. 10 are the same as the description of the function of the state 612 of FIG.

The slip name 715 in FIG. 7, the slip name 815 in FIG. 8, and the slip name 1015 in FIG. 10 are the same as the functions of the slip name 613 in FIG.

The case ID 716 of FIG. 7, the case ID 816 of FIG. 8, and the case ID 1016 of FIG. 10 are the same as the description of the function of the case ID 614 of FIG. 6.

The applicant 717 of FIG. 7, the applicant 817 of FIG. 8, and the applicant 1017 of FIG. 10 are assumed to have the same functions as the applicant 615 of FIG. 6.

The application division 718 of FIG. 7, the application division 818 of FIG. 8, and the application division 1018 of FIG. 10 are similar to the description of the function of the application division 616 of FIG.

The user name 719 of FIG. 7, the user name 819 of FIG. 8, and the user name 1019 of FIG. 10 are the same as those of the user name 617 of FIG. 6.

It is assumed that the user affiliation 720 of FIG. 7, the user affiliation 820 of FIG. 8, and the user affiliation 1020 of FIG. 10 are the same as those of the user affiliation 618 of FIG.

The system name 721 of FIG. 7, the system name 821 of FIG. 8, and the system name 1021 of FIG. 10 are the same as those of the system name 619 of FIG.

The access right 722 of FIG. 7, the access right 822 of FIG. 8, and the access right 1022 of FIG. 10 are the same as the functions of the access right 620 of FIG.

Next, referring to FIG. 4, description will be given of a process of displaying an item in a process waiting state of a person in charge of processing on the process waiting item display screen in the embodiment of the present invention.

In the processing of each step in FIG. 4, the processing of steps S401 and S407 is assumed to be processing performed by the CPU 201 of the workflow client terminal 102, and the processing of steps S402 to S406 is performed by the CPU 201 of the workflow server 101. I will.

In addition, the processing pending item display screen realized in FIG. 4 is a standard proposal (reference project) in the processing waiting item of the processing person displayed on the processing pending item display screen Items held by other items (comparison item) are compared, and if the value of the item held by the comparison item is different from the value held by the same item held by the reference item, that item can be identified. It is supposed to be the pending item display screen.

In addition, in the process pending item display screen, the value of the item held by the item is displayed in order to confirm the content (value held by the item) applied in the item waiting to be processed It is assumed that

In step S<b>401, the workflow client terminal 102 accepts the selection of a reference item from the items already displayed on the process waiting item display screen displayed on the workflow client terminal 102. Then, when the value of the item held by the other items (comparison item) is different from the value held by the same item held by the reference item, the pending item display screen that makes the item identifiable is displayed. The instruction to perform is transmitted to the workflow server 101.

For example, the reference item is selected by accepting the pressing of the function 712 to be the reference in the item displayed on the processing waiting item display screen of FIG. 7.

In step S<b>402, the workflow server 101 receives, from the workflow client terminal 102, an instruction to display the difference between the standard case and the case (comparison case) compared with the standard case on the process-waiting case display screen after selecting the standard case.

In the processing from step S403 to step S405, the workflow server 101 selects, in the case displayed on the processing waiting case display screen, one case selected as a reference case and another case (comparison case) one by one, The same item held by the case is compared, and the display processing is performed in a distinguishable manner for the portion where the value of the item of the comparison case is different from the value of the same item of the reference case (NO in step S404) (step S405). ).

In addition, the processing from step S403 to step S405 is to be repeated for the same item due to the existence of the comparison case (inner loop processing). Further, it is assumed that the processing of steps S403 to S405 is repeatedly performed for the items held in the comparison case (outer loop processing).

In step S403, the workflow server 101 determines whether the matter to be processed is a reference row. In step S403, when the workflow server 101 determines that the matter to be processed is the reference row (YES in step S403), no processing is performed, and the process is performed again in step S403 to process the next matter. Proceed. When the workflow server 101 determines in step S403 that the matter to be processed is not the reference row (NO in step S403), the process proceeds to step S404.

In step S404, the workflow server 101 determines whether or not the values held in the same items held by both the standard case and the case being processed (comparative case to be compared with the standard case) are the same.

In step S404, if it is determined that the held values are the same in the same items held by both the standard case and the case being processed (comparison case to be compared with the standard case), the workflow server 101 returns nothing. Without performing the process, the process proceeds to step S403 in order to process the case to be processed next.

In step S404, if it is determined that the values held in the same item held by both the standard case and the case being processed (comparison case to be compared with the standard case) are not the same, the workflow server 101 proceeds to step S405. Proceed with processing.

In step S405, the workflow server 101 performs the identification display process on the item for which the comparison process has been performed on the item being processed (comparison item to be compared with the reference item).
The details of the determination process of the value to be held and the identification display process will be described in detail below.

For example, a case will be described in which the case selected as the reference case in step S401 is the case 701 of the processing waiting case display screen in FIG. 7.

If the reference case is the case 701 among the cases displayed in FIG. 7, the cases 702 to 709 are the comparison cases.

Then, first, in the state 714, comparison is made between the reference case and the comparison case, and when the comparison process and the identification display process of the item are completed, the remaining slip name 715 other than the state 714 to the access right 722 are respectively In the item, similarly, the comparison process and the identification display process are performed for the reference case and the comparison case.

First, an example of a portion where the identification display is not performed will be described.

In the item of the state 714, which is the item held by the item, it is assumed that the comparison process is performed on the item 701 that is the reference item and the item 702 that is the comparison item. In this case, the case of the standard case 701 holds the value of “approval” in the item of status 714, and the value of the item of the status 714 of the case of comparison 702 of the case is also the value of “approval”. Is held (YES in step S404). In this case, as shown in the case 814 of the case in FIGS. 8 and 802, the display form is the same as that of the reference item without changing the item color or the like. Similarly, for the other comparison cases 703 to 709, since the value of “approval” is held in the state 714, the color of the item is not changed and the same display form as the reference item is displayed (illustrated in FIG. 8). Yes, the display form of the status 814 in the cases 803 to 809).

Next, an example of the location where the identification display is performed will be described.

It is assumed that, in the item of the application classification 718, which is the item held by the item, the comparison process is performed on the item 701 which is the reference item and the item 702 which is the comparison item. In this case, the case of the standard case 701 holds the value of “registration” in the item of the application classification 718, and the value of the item of the application classification 718 of the case of the comparison case 702 of the application classification 718 is also “registration”. Is held (YES in step S404). Therefore, the application classification 718 of the case of FIG. 7 and 702 is displayed in the same display form as the reference item without changing the color of the item (display form of the application classification 718 of the case of FIG. 8 and 802). .. Similarly, for the other comparison cases 803 to 805, since the value of “registration” is held in the application classification 818, the color of the item is not changed and the same display form as the reference item is set (FIG. 8, Display form of application classification 718 of items from 803 to 805).

However, for the comparison cases of 706 to 709 of FIG. 7, since the value of “delete” is held in the application classification 818, as shown in the display form of the application classification 818 of 806 to 809 of FIG. Change the color, etc., and make an identification display different from the standard item.

In this way, the result of performing the identification display processing according to the result of performing the comparison processing of the reference case and the comparison case in all the other items is the same as the screen shown in the processing waiting case display screen of FIG. Become.

In step S<b>406, the workflow server 101 waits for the workflow client terminal 102 to display the reference case and the case where the items held in the case (comparison case) that are compared with the reference case are distinguishably displayed. Send the item display screen.

In step S407, the workflow client terminal 102 can identify the reference case transmitted from the workflow server 101 in step S406 and the part of the case (comparison case) that is compared with the reference case and the value of the item is different. The processing pending item display screen that has been subjected to the display processing is received and displayed on the display screen of the workflow client terminal 102.

As described above, when the matter is approved from the pending matter display screen without opening the processing screen by the processing of FIG. 4, all the values held by the items of all the matters are displayed on the pending matter display screen, and the standard Items that have different values are displayed in the items of the comparison item that can be identified and displayed in the items that are It is possible to generate the effect of making it easier to confirm.

Then, for example, when the selection 710 in FIG. 7 of each item is in the selected state, the applied contents of all the items are confirmed in the items on the pending item display screen to process the items one by one. It is possible to collectively approve in a single process (operation) without opening.

The selection 710 of FIG. 7 means that the rectangular frame is filled. Regarding this selection state, a method may be adopted which makes it possible to identify the selection state in the entire row. Therefore, the selection state display method is not limited to the method described in the embodiment of the present invention.

Next, in FIG. 5, when a process similar to the standard case is specified in the embodiment of the present invention, cases similar to the standard case are collectively processed by one operation and collectively processed. In order to enable the above, the process of selecting in the process waiting item display screen will be described. It should be noted that "to perform a batch process" here means that when processing a plurality of cases, the processing screens for the cases are not opened one by one, but they are collectively processed by a single operation from the processing-waiting case display screen. It is supposed to be a process that can be performed.

In the processing of each step in FIG. 5, the processing of steps S501 and S508 is assumed to be performed by the CPU 201 of the workflow client terminal 102, and the processing of steps S502 to S507 is performed by the CPU 201 of the workflow server 101. This is processing.

In step S501, the workflow client terminal 102 transmits a similar matter selection instruction on the processing waiting matter display screen to the workflow server 101.

Note that the workflow client terminal 102 accepts the pressing of the function 812 to be the reference in the case displayed on the processing waiting case display screen of FIG. 8 and presumes that there is a case selected as the reference case. And

Then, in a state in which there is a case selected as the reference case, by accepting the pressing of the function 813 for selecting a similar case, the instruction to select the similar case is transmitted to the workflow server 101.

In step S502, the workflow server 101 receives an instruction from the workflow client terminal 102 to select a similar matter on the processing pending matter display screen.

The processing from step S503 to step S506 is processing in which the workflow server 101 puts a matter similar to the reference case on the processing-waiting matter display screen in a selected state, but these processes are displayed on the processing-waiting matter display screen. Processing will be performed for the number of cases to be compared with the existing standard cases.

In step S<b>503, the workflow server 101 calculates the degree of similarity between the case (standard case) for which the pressing of the function 812 that is the reference on the process-waiting case display screen is accepted and the case on the other process-waiting case display screens. To do. As an example, a case will be described in which the case 801 on the processing waiting case display screen of FIG. 8 is selected by the reference 812 and is set as the reference case.

The method of calculating the degree of similarity to the reference case is that the value of each item held by the cases 814 to 822 of the processing waiting cases 802 to 809 in FIG. By calculating the value of the degree of similarity of each item with respect to the value of the same item held by the items 814 to 822 of the reference item, and calculating the total value of each item for each item, To do.

In order to compare the items for calculating the similarity, the Levenshtein distance, which is an existing character string similarity calculating method, is used as an example. This method deletes the character that needs to be newly inserted or the character string to be compared because the item to be compared becomes a character string to be held as a value from the character string to hold as the value It is a technology to calculate the number of characters that need to be changed. That is, since the character string of the comparison source becomes the character string of the comparison target, if the character string is not changed, deleted, or newly inserted, the similarity of the matter with the comparison source of the comparison target is high, This means that if a large number of character strings are changed, deleted, or newly inserted because the character string becomes the comparison target, the similarity of the matter with the comparison source of the comparison target becomes low. Note that this method is used only as an example of a method of calculating the similarity, and the method of calculating the similarity is not limited to this.

The calculated similarity value is registered in the similarity management table of FIG. 9 as an example. The records 901 to 908 in FIG. 9 are the results of comparison of the cases 801 and 802, which are the standard cases on the pending process screen of FIG. 8, with the cases 802 to 809.

The value held by the case ID 910 of FIG. 9 is assumed to hold the value of the case ID managed by the case ID 816 of FIG.

The status 911 of FIG. 9 is the status 814 of FIG. 8, the slip name 912 of FIG. 9 is the item of the slip name 815 of FIG. 8, the case ID 913 of FIG. 9 is the item of the case ID 816 of FIG. 8, and the applicant 914 of FIG. Is the item of the applicant 817 of FIG. 8, the application category 915 of FIG. 9 is the item of the application category 818 of FIG. 8, the user name 916 of FIG. 9 is the item of the user name 819 of FIG. 8, and the user affiliation of FIG. 917 is the item of user affiliation 820 of FIG. 8, the system name 918 of FIG. 9 is the item of system name 821 of FIG. 8, and the access right 919 of FIG. 9 is the calculated value of the item of access right 822 of FIG. I will hold it.

The calculation result 920 of FIG. 9 holds a value obtained by adding the values calculated in 911 to 919 of FIG. 9. It is assumed that this result is a value used for determining whether the comparison target case has a high degree of similarity with the standard case, that is, the case of the comparison source case.

Next, the result of calculating the degree of similarity will be described using the data of the actual case.

First, as an example, the values held by the items 911 to 919 of the similarity management table of FIG. 9 are the case 801 of FIG. 8 (reference case, that is, the comparison source case) and the case 802 of FIG. (Comparison item, that is, the comparison destination item) will be described using the result of comparison (record 901 in FIG. 9).

The calculation result in the item of the state 814 is as follows. When the case 801 in FIG. 8 is set as a reference case, the case 801 holds a value of “approval” in the state 814. Further, when the case of the comparison destination is the case of 802 in FIG. 8, the value of “approval” is held in the state 814 in the case of 802, as in the case of 801. When these are compared by the above-mentioned method, the character string is not changed because the character string is changed from the comparison source to the comparison destination, and the calculation result is “0” (921 in FIG. 9). In addition, since the same value is held in the case (801) of the comparison source and the case (802) of the comparison destination in the slip name 815 and the application classification 818, the calculation result is “0” as in the state 814. (922 in FIG. 9 and 925 in FIG. 9).

The calculation results for the item of case ID 816 are as follows. When the case 801 in FIG. 8 is used as a reference case, the case 801 holds a value “A0001” in the case ID 816. Further, when the case of the comparison destination is the case 802 in FIG. 8, in the case 802, the value “A0002” is held in the case ID 816. Comparing these with the method described above, it is possible to change from "A0001" to "A0002" by changing the character from "1" of "A0001" to "2", so the calculation result is "1". (923 in FIG. 9).

The calculation results for the items of the applicant 817 are as follows. When the case 801 in FIG. 8 is used as the reference case, the applicant 817 holds the value “Taro Accounting” in the case 801. Further, when the case of the comparison destination is the case 802 of FIG. 8, in the case of the case 802, the applicant 817 holds a value of “Sales Hanako”. Comparing these using the method described above, in order to change from “Tei Taro” to “Sales Hanako”, all four characters of “Tei Taro” must be changed to “Sales Hanako”. Is "4" (924 in FIG. 9).

The calculation results for the item of user name 819 are as follows. When the case 801 in FIG. 8 is used as the reference case, the user name 819 holds the value “Tokyo Hanako” in the case 801. If the comparison target case is the case 802 in FIG. 8, in the case 802, the user name 819 holds the value “Taro Kanagawa”. Comparing these using the method described above, in order to change from "Tokyo Hanako" to "Kanagawa Taro", first change all four characters of "Tokyo Hanako" to "Kanagawa Futoshi" and then one more character If the character "" is not added, "Kanagawa Taro" cannot be obtained, so the calculation result is "5" (926 in FIG. 9).

The calculation results for the items of user affiliation 820 are as follows. When the case 801 in FIG. 8 is used as a reference case, in the case 801 the user department 820 holds the value “Accounting Department Accounting Section 1”. Further, assuming that the case to be compared is the case 802 in FIG. 8, in the case 802, the user department 820 holds a value of “Sales Department Sales Section 1”. Comparing these using the method described above, in order to change from "Accounting Department Accounting Section 1" to "Sales Department Sales Section 1", change the 5 letters from the left of "Accounting Department Accounting Section 1" to "Sales Department Sales". Since this has to be done, the calculation result is "5" (927 in FIG. 9).

The calculation result in the item of the system name 821 is as follows. When the case 801 in FIG. 8 is used as a reference case, in the case 801 the system name 821 holds the value “accounting system”. Further, when the case of the comparison destination is the case 802 in FIG. 8, in the case 802, the system name 821 holds the value “estimation system”. Comparing these with the method described above, in order to change from “accounting system” to “estimate system”, the two characters from the left of “accounting system” must be changed to “estimate”. 2” (928 in FIG. 9).

The calculation result of the item of the access right 822 is as follows. When the case 801 in FIG. 8 is used as a reference case, the access right 822 of the case 801 holds a value of “view/edit”. Further, assuming that the case to be compared is the case 802 in FIG. 8, the value “view” is held in the access right 822 in the case 802. Comparing these with the above-mentioned method, it is possible to change from "view edit" to "view" by deleting the two characters "edit", so the calculation result is "2" (Fig. 9 of 929).

Finally, as the calculation result 920 of FIG. 9, the value obtained by summing up the respective values of 911 to 919 of FIG. 9 is registered, and as a result of comparing the cases of 801 and 802 of FIG. 8, the value of 19 is registered. (930 in FIG. 9).

In step S<b>504, the workflow server 101 receives the pressing of the function 812 that is the reference in the processing-waiting case display screen for the case in the processing-waiting case display screen whose similarity is calculated in step S<b>503 (reference case) And whether or not they are similar to each other. That is, a case similar to the standard case is specified from the cases other than the standard case displayed on the case display screen.

It should be noted that the determination as to whether or not they are similar to each other is made by determining a threshold value in advance by a system administrator or the like, and making a determination based on that criterion.

For example, in the description of the present embodiment, a case where the threshold value of the similarity is 10 and the value of the calculation result is 10 or less is regarded as the case having a high similarity, and the value of the calculation result is set to a value higher than 10. The criteria for holding the projects with a low degree of similarity will be established.

When the similarity of the case (comparison target case) 802 in FIG. 8 is determined in step S503 based on this criterion, the calculated result is “19”, and thus the value of the calculation result is higher than 10. It is a matter that retains the value, which means that it has a low degree of similarity.

Conversely, when the similarity of the item 804 (comparison target item) in FIG. 8 is determined in the same manner as the item 802 in FIG. 8, the calculated result is that the item ID 910 is the item ID 910 as shown in the record 903 in FIG. Since the calculation result 920 of A0004 is “5”, it means that the value of the calculation result is 10 or less, and the similarity is high.

In step S504, the workflow server 101 receives the pressing of the function 812, which is the reference in the processing waiting matter display screen, in the processing waiting matter display screen whose similarity has been calculated in step S503 (reference case) If it is determined that the items are similar to each other, the process proceeds to step S505, and the workflow server 101 sets the item in the process-waiting item display screen whose similarity is calculated in step S503 as a reference in the process-waiting item display screen 812. If it is determined that it is not similar to the case (reference case) for which the pressing of the function is accepted, the process proceeds to step S506.

In step S505, the workflow server 101 puts the case that is determined to be similar in step S504 into the selected state. For example, with respect to 804 in FIG. 8, it is determined that the degree of similarity is high, and thus the selection 1010 is in the selected state, as indicated by 1030 in FIG.

In addition, in the example of FIG. 10, it is assumed that the rectangular frame of the selection 1010 is filled and is in the selected state, and the rectangular frame of the selection 1010 is not filled is in the selected state. And As a method of displaying the selected state, a method of making the selected state identifiable in the entire row may be adopted. Therefore, the selection state display method is not limited to the method described in the embodiment of the present invention.

In step S506, the workflow server 101 cancels the selected state of the matter determined to be dissimilar in step S504. For example, with respect to 801 in FIG. 8, it is determined that the degree of similarity is low, and therefore, as shown by 1031 in FIG. 10, the selection state of the selection 1010 is released. It should be noted that if the matters determined not to be similar are not in the selected state at the time of step S504, this processing may not be performed.

Note that, similar to the above method, the processes of steps S503 to S506 are performed for the items of 803 to 809 in FIG.

The records 902 to 908 in FIG. 9 are records registered as a result.

It should be noted that the status of the processing-waiting case display screen when the case 801 of the processing-waiting case display screen of FIG. 8 receives a press of 812, which is the reference, and further the pressing of 813 for selecting a similar case is received. Becomes the processing pending item display screen of FIG. That is, 804 in FIG. 8 is in the selected state as shown by 1004 in FIG. 10, 806 in FIG. 8 is 1006 in FIG. 10, and 808 in FIG. 8 is in the selected state as shown by 1008 in FIG.

In step S<b>507, the workflow server 101 transmits to the workflow client terminal 102 the processing-waiting case display screen in which a case similar to the reference case is selected.

In step S<b>508, the workflow client terminal 102 receives from the workflow server 101 a processing pending matter display screen in which a matter similar to the reference matter is in the selected state, and displays it on the display screen of the workflow client terminal 102.

In addition, the case in the selected state by the processing of FIG. 5 waits for processing by pressing the function of the collective approval 1030 of FIG. 10 together with the reference case in which the pressing of the function of “reference” is accepted. Processing can be performed collectively from the matter display screen. As a result, it is possible to collectively approve an item in a single process by limiting the item to the item accepted as the reference item and the item similar to the item.

With this function, a case that is not similar to the case accepted as the reference case and is not in the selected state is processed individually. In other words, on the pending process item display screen, the approval button (not shown) is prepared for each item to approve the items one by one, or the application contents of the item are confirmed on the process screen and then approved. To take.

On the other hand, even if the item is not selected by this function, if the additional selection from the person in charge of processing is accepted, it is possible to collectively process the standard item and the similar item. I will.

Although one embodiment has been described above, the present invention can be embodied as a system, an apparatus, a method, a program, a recording medium, or the like. Specifically, it may be applied to a system composed of a plurality of devices, or may be applied to an apparatus composed of one device.

Further, the program in the present invention is a program that allows a computer to execute the processing method of the flowcharts shown in FIGS. 4 and 5, and the storage medium of the present invention is a program that allows the computer to execute the processing method in FIGS. 4 and 5. Is remembered. The program according to the present invention may be a program for each processing method of each device in FIGS.

As described above, the recording medium recording the program that realizes the functions of the above-described embodiments is supplied to the system or apparatus, and the computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It is needless to say that the object of the present invention can be achieved by reading and executing.

In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium storing the program constitutes the present invention.

As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, non-volatile memory card, ROM, EEPROM, silicon. A disk, a solid state drive, etc. can be used.

Further, not only the functions of the above-described embodiments are realized by executing the program read by the computer, but also the OS (operating system) running on the computer is actually executed based on the instructions of the program. It goes without saying that a case where a part or all of the processing is performed and the functions of the above-described embodiments are realized by the processing is also included.

Furthermore, after the program read from the recording medium is written in the memory provided in the function expansion board inserted in the computer or the function expansion unit connected to the computer, the function expansion board is instructed based on the instruction of the program code. Needless to say, this also includes the case where the CPU or the like included in the function expansion unit performs some or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

Further, the present invention may be applied to a system including a plurality of devices or an apparatus including one device. Further, it goes without saying that the present invention can be applied to the case where it is achieved by supplying a program to a system or an apparatus. In this case, by reading the recording medium storing the program for achieving the present invention into the system or device, the system or device can enjoy the effects of the present invention.

Furthermore, by downloading and reading a program for achieving the present invention from a server, a database or the like on a network using a communication program, the system or apparatus can enjoy the effects of the present invention.

It should be noted that the present invention also includes all configurations that combine the above-described embodiments and modifications thereof.

101 Workflow Server 102 Workflow Client Terminal 103 Workflow Management Terminal 104 System Database 100 Network 201 CPU
202 ROM
203 RAM
204 system bus 205 input controller 206 output controller 207 memory controller 208 communication I/F controller 209 input unit 210 output unit 211 external memory (HD, FD)

Claims (5)

In the matter management server that generates the information of the matter display screen that displays the applied matter ,
The project display screen is a screen that displays the same items of transactions that have been filed 請, display control means for displaying a list control matters having a name indicating the type of the application by the guide matter display screen,
In the case display screen, a standard case selection receiving unit that receives a selection of a standard case,
Comparing means for comparing the criteria projects accepted by the reference Proposal selection receiving unit, the same item, including a name indicating the type of application for the other draft matters,
According to the result of comparison by the pre-Symbol comparison means, and identification means for identification can display an item whose value is different for other projects in the project display screen in the same item,
Case management servers, characterized in that it comprises a. A similar case specifying unit that specifies a case similar to the standard case that is the case received by the standard case selection receiving unit from the case displayed on the case display screen that is not the standard case;
And Batch selection means to select to be processed together in one operation and the reference projects and identified similar projects by the similar projects specifying means,
Case management server according to claim 1, wherein the obtaining Bei a. The matter display screen is a screen for displaying a pending matter,
Selection accepting means for selecting the presence or absence of collective approval from the matter display screen displayed in a distinguishable manner by the identification displaying means,
Approval means for collectively approving the items selected by the batch selection means and the selection acceptance means,
The matter management server according to claim 2, further comprising: In the matter management server control method in the matter management server that generates the information of the matter display screen that displays the applied matter,
The project display screen is a screen that displays the same items of transactions that have been filed請a display control step of displaying a list control matters having a name indicating the type of the application by the guide matter display screen,
In the case display screen, a standard case selection receiving step for receiving a selection of a standard case,
A comparing step of comparing the criteria projects accepted by the reference Proposal selection accepting step, the same item, including a name indicating the type of application for the other draft matters,
According to the result of comparison by the previous SL comparing step, an identification display step of discernible displays an item whose value is different for other projects in the project display screen in the same item,
Control method for the case management servers, characterized in that it comprises a. A program that can be executed on the matter management server that generates information for the matter display screen that displays the applied matter,
The matter management server,
The project display screen is a screen that displays the same items of transactions that have been filed 請, display control means for displaying a list control matters having a name indicating the type of the application by the guide matter display screen,
In the case display screen, a standard case selection receiving unit that receives a selection of a standard case,
Comparing means for comparing the criteria projects accepted by the reference Proposal selection receiving unit, the same item, including a name indicating the type of application for the other draft matters,
According to the result of comparison by the previous SL comparing step, the program for causing to function item whose value is different for other projects as identification means for identification can be displayed in the project display screen in the same item.

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