JP6771916B2 - Amusement park system - Google Patents

Description

The present invention relates to a playground system.

Conventionally, as described in Patent Document 1, for example, it is known to measure and manage the elapsed time from when a player calls an employee to when the employee starts responding. In order to improve the service to the players and increase the operating rate of the game machines, it is important to respond promptly to the calls of the players, so how can the employees actually respond? It is necessary to know whether or not there is. Specifically, the time counting is started when the player operates the call button of the calling device, and ends when the employee or the player operates the call canceling operation.

JP-A-2015-93115

However, in reality, when the player accidentally presses the call button and then immediately operates it again to cancel it, or when the cause of the call is resolved and canceled before the employee arrives after pressing the call button. Therefore, there is a problem that it is difficult to accurately manage the call response status of employees simply by measuring the elapsed time of the call.

The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a playground system capable of managing the response status of employees when called by a player with higher accuracy than before. To provide.

In the playground system of claim 1, the player mistakenly presses the call button and then immediately cancels it, or after the player presses the call button and before the employee arrives, the cause of the call is resolved and canceled. In this case, the elapsed time is shorter than the reference time, so it is excluded from the calculation target of the average value of the elapsed time. Therefore, it is possible to accurately manage the actual response status of employees.

Overall block diagram which shows one Embodiment of this invention Front view of the calling device Functional block diagram of the calling device Diagram showing the screen during an employee call Diagram showing the screen when the call is released Diagram showing an example of call history data Diagram showing an example of call aggregation data Flowchart showing the flow of call history recording processing

Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is an overall schematic view of a playground management system (hereinafter, simply referred to as a playground system). A large number of game machines (for example, slot machines 1) are installed in the game hall, and a rental device 2 and a calling device 3 are attached corresponding to each slot machine 1. As shown in the figure, one lending device 2 is arranged on the side of one slot machine 1, and one calling device 3 is arranged above the machine 1.

The slot machine 1, the lending device 2, and the calling device 3 are each connected to the relay device 4, and the relay device 4 is connected to the management device 6 via the LAN 5. In this case, the relay device 4 is installed at a ratio of one to the two slot machines 1. The relay device 4 collects various game information or operation information from the game machine side (slot machine 1, rental device 2, calling device 3, etc.) and transmits it to the management device 6, and also from the management device 6. Various information such as the received setting information is transmitted to the lending device 2 and the like.

The management device 6 is installed in, for example, an office in the game hall, and is connected to a keyboard 6a, a monitor 6b, etc. operated by the manager of the game hall. The management device 6 transmits and receives various information to and from all the devices installed in the amusement park, that is, the slot machine 1, the rental device 2, the calling device 3, and the like via the relay device 4, and the management device 6 of all the devices. Manage the operating status. Although omitted in FIG. 1, in reality, several hundred slot machines 1 are the targets of management or communication of the management device 6.

As is well known, the slot machine 1 includes a display window 1a, a start lever 1b, a stop button 1c, a liquid crystal display unit 1d, a medal insertion slot 1e, a BET button 1f, and the like. The player can visually recognize the design drawn on the reel provided inside through the display window 1a. When the player inserts a medal as a game value into the medal insertion slot 1e or operates the BET button 1f, a predetermined number of credit medals (game value) are bet, and in that state, the start lever 1b is operated, that is, the game When the start operation is performed, the internal lottery is executed and the fluctuation of the symbols is started, and when the stop button 1c is operated, the so-called attraction control (for example, up to 4 symbols, which is a predetermined attraction range, is on the effective line). The fluctuation of the reel is stopped by the control) that pulls in and displays the stop. The slot machine 1 is not limited to the one provided with the physical reel described above, and may be of a type in which the display window 1a is composed of a liquid crystal display or the like and a design is displayed and changed as an image. In that case, when the start lever 1b is operated, the fluctuation of the symbol displayed on the screen of the liquid crystal display is started, and when the stop button 1c is operated, the corresponding symbol is stopped and displayed.

As is well known, the slot machine 1 is set with a bonus role, a small role, a replay role, and the like, and the stop button 1c is operated by the player in a state where any of the roles is internally won at the time of the above-mentioned internal lottery. , When the symbol corresponding to the internal winning combination is stopped and displayed on the preset valid line (when the symbols are aligned), a prize is generated. Then, when a prize is awarded, the game value is given by paying out the corresponding number of medals, or the state shifts to a bonus state (big hit state).

Game machines such as slot machines 1 and pachinko machines output various game signals according to the execution of the game. Specifically, the slot machine 1 has an input signal indicating the number (out) of game media consumed by executing the game (consumed from the start operation of the game), and the number of game media paid out by generating a prize. It outputs a payout signal indicating (safe), a start signal indicating that the game has started, a jackpot signal indicating that a jackpot state has occurred, and the like. The calling device 3 and the management device 6 aggregate and manage game information, specify a jackpot state, and the like based on inputting these game signals from the slot machine 1 via the relay device 4.

The lending device 2 includes a money slot 2a for the player to insert valuable value such as money, an operation lamp 2b for indicating an operating state, a medal payout nozzle 2c for paying out medals as a game medium, and the like. When money is inserted into the money insertion slot 2a by the player, the lending device 2 lends out a number of medals corresponding to the value of the money by paying out from the medal payout nozzle 2c. Further, the lending device 2 outputs a lending signal (sales information) indicating the valuable value inserted into the money input port 2a.

As shown in FIG. 2, the calling device 3 includes a lamp unit 10, a liquid crystal display unit 11 having a display function of game information, a calling button 12 pressed by a player when calling an employee of the game hall, and game information. A data switching button 13 that the player presses when switching the display is provided.

On the left side of the liquid crystal display unit 11, a "today's jackpot" display unit 11a indicating the number of today's jackpots, a "previous day's jackpot" display unit 11b indicating the number of previous day's jackpots, and a "previous day's jackpot" indicating the number of previous day's jackpots A display unit 11c is provided, and on the right side is a "record high" display unit 11d indicating the number of jackpot games, a "big hit S" display unit 11e indicating the number of jackpot games, and the cumulative number of games played today. A "Today's cumulative S" display unit 11f is provided to indicate the cumulative start. In the example of FIG. 2, the number of big hits today is 25, the number of big hits the day before is 8 times, the number of big hits the day before the previous day is 13 times, the number of big hits ever is 44 times, the number of big hits starts 234 times, and the cumulative number of big hits starts today. It shows that the number of times is 5186 times.

Further, a difference medal number graph display unit 11g is provided in the center of the liquid crystal display unit 11, and a display unit 11h for the latest 10 times of the jackpot start number graph is provided below the display unit 11g.
The game information that can be displayed on the liquid crystal display unit 11 includes the information displayed on each of the display units 11a to 11h, and in addition to the screen shown in FIG. 2, a screen during an employee call and a screen when the call is canceled, which will be described later, It is possible to display and output various screens such as screens (see FIGS. 4 and 5).

As shown in the functional block diagram of FIG. 3, the calling device 3 includes a storage unit such as a CPU 15a, a ROM 15b and a RAM 15c, and a control unit 15 composed of a microcomputer having an I / O 15d and the like. A lamp unit 10, a liquid crystal display unit 11, a call button 12, and a data switching button 13 are connected to the control unit 15, a touch panel 16 provided on the liquid crystal display unit 11, and an I / F unit 17 as a transmission / reception unit. , A light receiving unit 18 for an employee remote controller 19 which is a remote controller is connected.

The control unit 15 (hereinafter, appropriately abbreviated as the calling device 3) switches the display of game information on the liquid crystal display unit 11 in response to the player pressing the data switching button 13, and various types displayed on the liquid crystal display unit 11. Performs a predetermined operation in response to a touch operation on the button. Further, the calling device 3 includes an operation signal input in response to the pressing of the calling button 12, a game signal input from the slot machine 1 side via the I / F unit 17 and the relay device 4, and a light receiving unit 18. The remote control signal input from the remote control 19 side is received via. As a result, the calling device 3 creates game information and information related to the call (including image data for displaying these information) and displays them on the liquid crystal display unit 11, and also displays the game information and the calling signal to the management device 6. Is output.

Specifically, the calling device 3 normally displays the difference medal number graph or the like described above (see reference numerals 11a to 11h in FIG. 2) on the liquid crystal display unit 11 based on the game information, and a calling button. It is configured to be able to execute a calling operation such as displaying a display related to an employee's call in response to a player's calling operation by pressing 12. In the calling operation, the control unit 15 controls the lighting of the lamp unit 10 and the display output of the screen of FIG. 4 (display operation of the liquid crystal display unit 11), and during the operation, the calling device 3 moves to the management device 6. A ringing signal is sent.

Here, FIG. 4 shows a portion 11g'of an employee calling screen that is displayed in place of the graph display portion 11g of FIG. 2 in the central portion of the liquid crystal display unit 11 during the calling operation. As shown in the figure, this screen displays "Employee calling! Please wait for a while." And "30 seconds have passed" since the call started. That is, when the operation signal is input by pressing the call button 12, the calling device 3 switches from the normal screen of FIG. 2 to the screen of the employee calling of FIG. 4, and the employee is calling. A message notifying this is displayed, and the output of a ringing signal capable of identifying the corresponding slot machine 1 (unit number) is started. Further, the calling device 3 measures the time from the time when the operation signal is input by pressing the calling button 12, and displays the accumulated time as the elapsed time on the screen.

The employee remote controller 19 shown in FIGS. 1 and 3 is possessed by an employee of the amusement park, and as a remote controller signal for the calling device 3, predetermined command information such as a call release signal and a call cancel signal, which will be described later, and a remote controller ID signal. It is configured to enable wireless transmission of ID (Identification) information for identifying each remote controller 19. Further, one employee remote controller 19 is assigned to all the employees of the amusement park, and the management device 6 is associated with the ID information of the employee remote controller 19 and the information of each employee in advance. It is assumed that the employee ID table is registered. In the following, the employee remote controller 19 will be referred to as a "remote controller 19", and the remote controller ID signal will be referred to as an "ID signal".

On the other hand, when the management device 6 inputs the call signal from the call device 3 via the relay device 4, the unit number being called from the call signal (the unit number of the slot machine 1 corresponding to the call device 3 that has transmitted the signal). ), And the identified ringing serial number is notified to the employee via an intercom device (for example, a communication device equipped with a headset (not shown) worn by the employee). After that, the following cases (1) to (3) are assumed with respect to the cancellation of the call performed in the corresponding serial number.

(1) Cancellation of a call by remote control operation In a case where an employee goes to the calling number and operates the "cancel call" button of the remote controller 19 for the corresponding calling device 3 to cancel the call. is there. In this case, the calling device 3 displays the screen during the employee calling and lights the lamp unit 10 (that is, performs the calling operation) based on the call release signal and the ID signal included in the remote control signal received by the light receiving unit 18. ) At the same time, the output of the ringing signal is terminated, and the ID signal is output to the management device 6.

(2) Cancellation of Call by Call End Operation This is a case where the player cancels the call by pressing the call button 12 again as the call end operation during the call operation of the call device 3. In this case, since the call button 12 is re-operated without operating the remote controller 19, when the operation signal of the call end operation is input, the call device 3 performs the call operation and the call as in the above (1). The output of the signal is terminated, but the ID signal is not output at the end point. In this case, as will be described in detail later, 30 seconds after the re-operation of the call button 12 is set as the standby time, and if the remote controller 19 is operated within the standby time, the ID signal is output to the management device 6.

(3) Cancellation of call and cancellation of call In response to a call made by the player's mischief (or by mistake by the player), an employee who went to the calling number to use the remote control after canceling the call. This is the case where the call cancellation operation is performed at 19. In this case, the calling device 3 outputs the calling cancellation signal and the ID signal included in the remote control signal received by the light receiving unit 18 to the management device 6 after the call operation by canceling the call and the output of the calling signal are completed.

In any case, the call is canceled when the player operates the call button 12 to call the employee, when the call end operation is performed by the call device 3, and the call end command is given from the remote controller 19. When the call release signal and the ID signal are received, the call operation is terminated on either condition.

Here, FIG. 5 shows a screen displayed when returning from the screen during the employee call to the normal screen when the call operation is completed by re-operating the call button 12 in (2) above. The screen when the call is released) is shown. As shown in the figure, the screen at the time of canceling the call is the part 11g ″ of the screen corresponding to the difference medal number graph display unit 11g, and the message M “Remote control unconfirmed!” Is displayed at the bottom of the screen. It is displayed to prompt the employee to operate the "ID transmission" button of the remote controller 19. On the screen at the time of canceling the call, the message M is displayed for a predetermined standby time (for example, 30 seconds) set in advance, and when the "ID transmission" button of the remote controller 19 is operated during the standby time, wireless transmission is performed. The remote control signal is received by the light receiving unit 18. As described above, when the calling operation is terminated by the re-operation of the calling button 12, the liquid crystal display unit 11 of the calling device 3 outputs an ID signal from the time when the calling operation is completed to the time when a waiting time of, for example, 30 seconds elapses. Corresponds to the display means for displaying M indicating that the reception is in the waiting state (during the waiting time).

Then, when the remote control signal received by the light receiving unit 18 includes the ID signal during the standby time, the calling device 3 outputs the ID signal to the management device 6, erases the message M, and displays a normal screen ( (See Fig. 2). In this way, the transmission of the received ID signal while waiting for the reception of the ID signal during the waiting time is referred to as "ID post-delivery" (see column R1 on the right side of FIG. 6) in the present embodiment. On the other hand, when the waiting time elapses without "ID deferred", the calling device 3 erases the message M and returns to the normal screen, and does not accept the transmission of the ID signal to the erased message M. In other words, when the calling device 3 ends the calling operation by re-operating the calling button 12, the calling device 3 is in the ID signal reception waiting state from the time when the calling operation is finished until the time when the waiting time elapses. Even if the ID signal is transmitted after the waiting time has elapsed, it is not accepted as being associated with the call history.

When the time from the call operation of the call button 12 to the call end operation is shorter than the reference time (for example, 10 seconds) described later, the calling device 3 does not display the screen at the time of canceling the call shown in FIG. The screen transitions from the employee calling screen of 4 to the normal screen of FIG. That is, when the player mistakenly operates the call button 12 and then immediately re-operates it, or when the cause of the call is resolved and the player re-operates after operating the call button 12 before the employee arrives. Since it can be said that there is no substantial response of the employee to the canceled call, such a response is automatically processed as "no response" (because it is not necessary to accept the ID signal).

Subsequently, the management device 6 will be described in detail with reference to FIGS. 6 and 7.
The management device 6 includes a storage unit such as a CPU, RAM, and ROM (not shown), a control unit composed of a microcomputer having I / O, an output unit including the monitor 6b and a printer, the keyboard 6a, a mouse, and the like. It is provided with an operation unit consisting of. The control unit of the management device 6 (hereinafter, abbreviated as the management device 6 as appropriate) aggregates and specifies the game information and the information related to the call transmitted from the game machine side for each unit number (for each game machine). It has a function. Further, the management device 6 stores (records) game information and information related to the call in its own storage unit for each unit number, and the history or total result is stored in the call history data or the call history data shown in FIG. As the call aggregation data shown in FIG. 7, display output on the monitor 6b and print output on the printer are possible.

Specifically, the management device 6 measures (counts) the elapsed time from the start to the end of the call operation based on the call signal input from the call device 3 as the elapsed time measuring means, and the progress thereof. The time "call time" and the "call start" time and "call end" time are recorded in the own storage unit as a record represented in units of 1 second.

Here, FIG. 6 shows, as an example of the call history data for each game machine, by extracting the history information on the current day (business day) of the serial number “123” specified and input by the administrator in the management device 6. There is. As shown in the figure, the management device 6 assigns a "history No." to the call history generated in each slot machine 1 from the earliest "call start" time for each corresponding serial number, and the above-mentioned "history No." Record the "call start" time, "call end" time, and "call time". In addition, the management device 6 associates the corresponding "history No." with the "ID" of the remote controller 19 identified from the received ID signal, the "whether or not there is a response" of the employee, and the "ID deferred". Record in the storage. In this way, each time the calling device 3 starts the calling operation, the management device 6 associates the "calling time", which is at least the elapsed time, with the information of the "ID" received from the remote controller 19 as the history information. The history information recording means for recording is configured.

Regarding the "correspondence / non-correspondence" in FIG. 6, the management device 6 has a "call time" shorter than a preset reference time based on the call signal, for example, the call can be canceled in less than 10 seconds without receiving an ID signal. If it is determined that there is, "no response" is recorded. Further, the management device 6 records "no response (cancellation)" when it receives a call cancellation signal accompanying the call cancellation operation on the remote controller 19 after the call is canceled, while waiting for 30 seconds after the call button 12 is re-operated. When the ID signal is received during the time, "corresponding" and "ID deferred" are recorded. In FIG. 6, the blank "-" in the "ID" column R2 represents the history of no reception of the corresponding ID signal (no employee correspondence), and the blank "-" in the "ID deferred" column R1. "-" Represents a history in which there is no "ID deferred" during the waiting time.

In this way, referring to the call history data of FIG. 6, since the time related to the call, the "whether or not to respond" and the "ID postponement" are also associated with the remote controller 19 "ID", the response status of the employee. Can be grasped from a practical point of view. Further, "History No. 1" to "History No. 6" in the figure correspond to the following specific cases (cases (1) to (3) above).

History No. 1: Case (1) that was canceled by the remote controller (ID: 1234) 47 seconds after the call.
History No. 2: A case in which the call is made by the player's erroneous operation, and the call is canceled by re-operating the call button 12 2 seconds after the call (2). No employee response.

History No. 3: Case (1) released by the remote controller (ID: 1236) 6 seconds after the call.
History No. 4: Called by the player's mischief, released 3 minutes and 32 seconds after the call (with the call button 12 or the remote controller 19), and the call was canceled with the remote controller (ID: 2211) (3). No employee response (cancellation of call).

History No. 5: A case (2) in which the call button 12 is re-operated 54 seconds after the call is released, and the ID signal is transmitted by the remote controller (ID: 1234) within 30 seconds after the release.

History No. 6: A case (2) in which the call button 12 was re-operated 1 minute and 47 seconds after the call was released, and the ID signal was not transmitted within 30 seconds after the release.
Although not shown, since the call history data is managed and stored by the management device 6, data related to the slot machine 1 (data on the type of the game machine and the game island on which the game machine is located are displayed. By associating with (including data for distinguishing), it is possible to record for each type of game machine, for each game island, or for the entire game field, and display and output the history information on the monitor 6b in that unit. It can be printed out by a printer. Further, since the call history data includes the remote controller 19 "ID", it can be recorded for each "ID" and the history information can be displayed and output on the monitor 6b or printed out by a printer. In this way, the control unit of the management device 6 corresponds to an output means for outputting history information together with the monitor 6b and the printer.

FIG. 7 shows the aggregation result of the history information of "History No. 1" to "History No. 6" in the above-mentioned serial number "123" as an example of the call aggregation data for each game machine.
As shown in the figure, the management device 6 counts the number of times the call signal is input as the “call count”. Further, the management device 6 counts the number of times the ID signal is recognized as "ID", and obtains a value obtained by subtracting the number of times the call cancellation signal is input from the counted value as "corresponding Islam". In this way, the management device 6 distinguishes between the total 6 times of the "call count" and the 3 times of the "correspondence number" (3 times of the history Nos. 1, 3 and 5), and the remaining 3 times (history No. 1). (3 times of 2, 4 and 6) are totaled as "exclusion count".

In addition, the management device 6 (mean value calculation means, output means) sets the cumulative value of the "call time", which is the elapsed time, and the average value of the call time to a total of 6 "call counts" and 3 "correspondence counts". Is calculated for each, and the calculated cumulative value and average value are output. As a result of this output, in the column of R3 in FIG. 7, "total ringing time" indicating the cumulative value (integrated value) of the ringing times for all 6 times and "all calling average" indicating the average value of the ringing times for the 6 times. It represents "time". Further, in the column R4 next to it, "correspondence time" indicating the cumulative value of the ringing time for three "correspondence times" and "correspondence average time" indicating the average value of the calling time for the three times are represented.

That is, the management device 6 receives an ID signal from the remote control 19 at the end of the ringing operation, at least in a state where the measured "calling time" is shorter than the preset reference time (for example, 10 seconds). If not (in the case of history No. 2 in the example of FIG. 7), the "call time" is excluded from the calculation target of the "average response time". Further, even if the "calling time" is 10 seconds or more, the management device 6 does not receive an ID signal from the remote controller 19 at the end of the calling operation (in the case of history No. 6), and also issues a call canceling signal. When it is received (in the case of history No. 4), the corresponding "call time" is excluded from the calculation target of the "average response time".

Although not shown, the call aggregation data can be associated with the data related to the slot machine 1 by the management device 6 in the same manner as the above-mentioned call history data, for each type of game machine, for each game island, or for the entire game hall. It is possible to record and calculate in units such as, and display and output on the monitor 6b or print out by a printer in the unit. In addition, the call total data can be calculated for each remote controller 19 "ID" and the total result can be displayed and output on the monitor 6b or printed out by a printer. In this way, the control unit, the monitor 6b, and the printer of the management device 6 correspond to the output means for outputting the history information of the call aggregation data including the average value related to the "call time".

Next, the operation of the amusement park system will be described with reference to FIG. FIG. 8 shows a call history recording process that is periodically executed by the management device 6.
When the management device 6 determines that the call history recording process has started, it determines whether or not the input of the call signal from the call device 3 has been started (S1). When the management device 6 determines that the input of the call signal has not been started (S1: NO), the management device 6 ends the call history recording process and returns.

On the other hand, in the calling device 3, for example, when a player playing a game on the corresponding slot machine 1 presses the calling button 12, the screen transitions to the employee calling screen of FIG. 4 described above, the calling operation is executed, and the call operation is performed. Starts to output a call signal that can identify the slot machine 1 to be used. As a result, thereafter, the calling device 3 continues to output the calling signal until it is re-operated by the calling button 12 or the call canceling signal from the remote controller 19 is received by the light receiving unit 18. Along with this, when the management device 6 determines that the input of the call signal from the call device 3 has started (S1: YES), the management device 6 creates a new record related to the call history data (S2), and sets the time at that time. It is recorded as the call start time (see S3 and FIG. 6), and the measurement of the call time (in units of 1 second) is started (S4).

Then, the management device 6 determines whether or not the input of the call signal from the call device 3 is completed (S5). Here, when the management device 6 determines that the input of the call signal from the call device 3 is completed by re-operating the call button 12 or receiving the call release signal and the ID signal from the remote control 19 at the light receiving unit 18 ( S5: YES), the time at that time is recorded as the call end time, and the time obtained by subtracting the call start time from the call end time is recorded as the call time (see S6 and FIG. 6).

Next, the management device 6 determines whether or not the ID signal of the remote controller 19 has been input from the calling device 3 since the new record was created in S2 (S7). Here, the management device 6 has a history No. 1, No. When the call is canceled by the remote controller 19 as in 3, it is determined that there is an ID signal input at that time (S7: YES), and the ID of the ID signal is identified and recorded (S8). In addition, history No. 1, No. In the case of 3, the call cancellation operation is not separately performed by the remote controller 19. Therefore, when the management device 6 determines that the call cancellation signal has not been input (S9: NO), the management device 6 records the call as "corresponding" by the employee (see S10, FIG. 6), and the call history recording process. Exit (return).

On the other hand, the management device 6 has a history No. Regarding the call of the player's mischief or the like as in 4, when the call cancellation operation is performed by the remote controller 19 after the cancellation, it is determined that the call cancellation signal and the ID signal input at that time are present (S9: YES and S7: YES). ). Therefore, the management device 6 identifies and records the ID of the ID signal of the remote controller 19 that has performed the call cancellation operation in S8, and determines that the call is "no response (cancellation)" of the employee (in S11, the employee's ID signal). (Assuming that there is no response), the call history recording process is terminated.

The management device 6 has a history No. 2. No. 5, No. When the call is canceled by re-operating the call button 12 as in 6, it is determined that the ID signal of the remote controller 19 is not input at that time (S7: NO). Further, the management device 6 has a history No. When it is determined that the calling time obtained in step S6 is shorter than the reference time of 10 seconds due to the re-operation of the calling button 12 due to the erroneous operation of the player as in step 2 (S12: YES). , The employee's "no response" is set (S13), and the call history recording process is terminated. That is, the history No. In the case of 2, when the call is canceled in the calling device 3 in less than 10 seconds, the screen during the employee call is the normal screen of FIG. 2 without displaying the message M "remote control unconfirmed!". Return to. Therefore, at the end of the call operation, the ID signal of the remote controller 19 is not received from the call device 3 and there is no response from the employee (YES in S7 and S12, S13), so that the management device 6 has the call time in the call total data. Is excluded from the calculation targets of "response time" and "average response time" (see column R4 in FIG. 7).

On the other hand, the management device 6 has a history No. Even if the call is canceled by re-operating the call button 12 as in 5, when it is determined that the call time is 10 seconds or more (S12: NO), the time when the call operation is completed (S12: NO). It is determined whether or not the ID signal of the remote control 19 has been input from the calling device 3 for a waiting time of 30 seconds starting from (when the input of the calling signal is completed) (S14, S15: NO). That is, the history No. In the case of 5, when the call device 3 is released after 10 seconds or more from the call, the screen during the employee call transitions to the screen of FIG. 5 displaying the message M "remote control unconfirmed!". In response to this (S12: NO), the management device 6 determines that the ID signal of the remote controller 19 has been input from the calling device 3 by the time when 30 seconds have elapsed since the remote controller standby timer was started (S14). When (S7: YES), unless there is a call cancellation operation, the "ID" and "ID deferred" of the ID signal and the employee's "correspondence" are recorded (see S8, S10, and FIG. 6), and the call is made. End the history recording process. In this way, the management device 6 has a history number in which the call is canceled by re-operating the call button 12. Even in the case of 5, it is possible to acquire the "ID" of the corresponding employee's remote controller 19 and identify the employee who possesses the remote controller 19. In addition, the management device 6 not only includes the call time in the calculation target of the "response time" and the "average response time" for the call aggregation data, but also manages the aggregation data for each "ID" and aggregates the data. The accuracy of the data can also be improved.

On the other hand, the history No. In the case of 6, even if the message M "Remote control is unconfirmed!" Is displayed on the calling device 3, the time when the time is up (S14) after the remote control standby timer is started in the management device 6 (S14). Since the ID signal of the remote controller 19 is not input from the calling device 3 (when 30 seconds have elapsed) (S15: YES), the employee's "no response" is recorded (S13), and the calling history recording process is terminated. In this way, after the waiting time of 30 seconds elapses, the management device 6 does not accept the ID signal of the remote controller 19 thereafter for the call, and the call time is also referred to as "response time" or "response average" in the call aggregate data. Exclude from the calculation target of "time".

According to the present embodiment described above, the following effects can be obtained.
If the player accidentally presses the call button 12 and then immediately cancels it, or if the cause of the call is resolved and canceled before the employee arrives after pressing the call button 12, the cancel or call button is used. Since the elapsed time until the re-operation of 12 is shorter than the reference time (10 seconds in the above example), it is excluded from the calculation target of the average value of the elapsed time (correspondence average time illustrated in FIG. 7). Therefore, it is possible to accurately manage the actual response status of employees.

Even when the player ends the call operation by performing the call end operation with the call button 12, the ID signal, that is, the mobile ID is transmitted from the remote controller 19 which is a mobile device within the waiting time (30 seconds in the above example). By receiving, the mobile device can be identified, and by extension, the employee who carried the mobile device can be identified based on the employee ID table, and the call response status of the employee can be managed more accurately than before. It becomes possible.

As in the present embodiment, it is desirable that the calling device 3 displays an M (see FIG. 5) to the employee during the standby time to prompt the employee to transmit the ID signal of the remote controller 19. By such notification by the calling device 3, it is possible to suppress a situation in which the transmission of the ID signal is forgotten, and to make the system suitable for the management of the accurate calling response status.

The present invention is not limited to the above-described embodiment, and can be modified or extended as follows.
Although the calling device 3 is provided with a game information display function, the game information display function may be provided in a device other than the calling device, or may not be provided in the calling device 3.

The calling device 3 starts the calling operation when the one calling button 12 is pressed, and ends the calling operation when the calling button 12 is re-operated. However, when the one calling button is pressed, the calling operation starts. It may be composed of two separate buttons so that the calling operation is terminated when another button is pressed.

In the above embodiment, one remote controller 19 is assigned to all the employees of the amusement park, but a plurality of employees may reuse the same remote controller 19. Even when the information is reused by a plurality of employees as in the latter case, the information of the employee actually used as the employee ID table and the "ID" information of the remote controller 19 are set in advance in association with each other, and the management device 6 is used. It is desirable to register.

The management device 6 measures the elapsed time after the start of the call, but even if the device attached to the management device 6 or an external device other than the device 6 is provided with the elapsed time measurement function or the like. Good. For example, the calling device 3 or the relay device 4 as an external device measures the elapsed time, and the measurement result is transmitted to the management device 6, so that the management device 6 or the amusement park system as a whole exerts such a function. The configuration may be adopted.

The management device 6 constitutes a history information recording means, but strictly speaking, the storage unit built in the management device 6 also constitutes a history information recording means. Therefore, the external storage device of the management device 6 may be provided with a function as a history information recording means, and even in this case, the management device 6 manages by reading or writing the history information record of the external storage device. The device 6 functions as a history information recording means.

Although the slot machine 1 has been illustrated as a gaming machine, it goes without saying that the same can be applied to pachinko machines. In addition, numerical values, the number of digits, items, etc. are examples, and each numerical value and related expressions may be changed as appropriate. For example, the expression "less than 10 seconds" for a certain value can be replaced with an expression such as "shorter than 10 seconds", and the expression "elapsed" can be replaced with an expression such as "reached". ..

Further, the present invention may be combined in any way, including the configuration and modifications of the above-described embodiment, and a configuration that is not adopted may be provided as appropriate.
It is also possible to extract the following features from the embodiments illustrated above.

A plurality of calling devices attached to each gaming machine in a game hall where a plurality of gaming machines are installed and capable of executing an employee's calling operation in response to a player's calling operation, and operation of the gaming machine and the calling device. In a playground management system provided with a management device for managing the situation and a remote control device possessed by an employee and capable of wirelessly transmitting predetermined command information and ID information to the calling device, the calling device is used. , When the call end operation is performed, and when the call end command and ID information are received from the remote control device, the call operation is terminated, and when the call end operation ends the call operation, The ID information reception waiting state is set from the time when the calling operation is completed to the time when the preset waiting time elapses, and the management device elapses from the time when the calling device starts to the time when the calling operation ends. The elapsed time measuring means for measuring the time and each time the calling device starts a calling operation, the elapsed time measured by the elapsed time measuring means is associated with the ID information received by the calling device from the remote control device. A system for a game hall, which comprises a history information recording means for recording as history information and an output means for outputting the history information.

The calling device is provided with a display means for displaying that, when the calling operation is terminated by the calling termination operation, the waiting time is in effect from the time when the calling operation is terminated to the time when the preset waiting time elapses. A system for amusement parks that is characterized by this.

In the drawing, 1 is a slot machine (game machine), 3 is a calling device, 6 is a management device (elapsed time measuring means, mean value calculating means, history information recording means, output means), 6b is a monitor (output means), 11 Is a liquid crystal display unit (display means), and 19 is a remote controller (remote controller device).

Claims (1)

In a game hall where a plurality of game machines are installed, a plurality of calling devices attached to each game machine and capable of executing an employee's calling operation in response to a player's calling operation,
A management device that manages the operating status of the game machine and the calling device, and
A remote control device possessed by an employee and capable of wirelessly transmitting predetermined command information and ID information to the calling device.
In the amusement park management system equipped with
The management device is
An elapsed time measuring means for measuring the elapsed time from the time when the calling device starts the calling operation to the time when the calling operation ends, and
An average value calculating means for calculating the average value of the elapsed time measured by the elapsed time measuring means , and
History information recording that records as history information in which the elapsed time measured by the elapsed time measuring means and the ID information received by the calling device from the remote control device are associated with each time the calling device starts a calling operation. Means and
The average value calculated by the average value calculation means and an output means for outputting the history information are provided.
When the elapsed time measured by the elapsed time measuring means is shorter than the preset reference time and the calling device does not receive ID information from the remote control device at the end of the calling operation, the above-mentioned The mean value calculation means is configured to exclude the elapsed time from the calculation target of the mean value .
The calling device is for a playground , which notifies an employee that the ID information has not been received when the ID information has not been received from the remote control device at the end of the calling operation . system.

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