JP6793345B2 - Facility management support system and facility management support method - Google Patents

Description

The present invention relates to a facility operation support system and a facility operation support method for presenting statistical data regarding the entry / exit status of a person at the entrance / exit of one or more facilities to a user.

In various facilities such as stores, a system in which a camera that images the inside of the facility is installed and the situation inside the facility is monitored by the image captured by the camera is widely used, and the image captured by this camera is used. By detecting people entering and exiting at the entrance and exit of the facility and measuring the number of people entering and exiting, statistical processing is performed on the measurement data of the number of people entering and exiting, which is useful for marketing and other purposes. Can be done.

As a technique for measuring the number of people entering and exiting at the entrance and exit of such a facility, conventionally, the entrance and exit are imaged with a camera, and the number of visitors is based on the moving direction of a person passing through a judgment line set on the captured image. There is known a technique for distinguishing between a person and a person leaving the venue (see Patent Document 1). Further, there is known a technique of installing a plurality of cameras in a facility and counting the number of people entering and exiting each entrance / exit from captured images in each camera (see Patent Document 2).

Japanese Patent No. 3521637 Japanese Patent No. 5583451

By the way, in the above-mentioned conventional technique, it is possible to distinguish between the visitors and the exiters at the entrance and exit of the facility, and it is possible to count the number of entrances and exits for each entrance and exit installed in the facility with a camera. it can. However, when stores are set up in various places such as chain stores, how to collect camera measurement data for each of multiple stores on a server in a remote location, and collect the collected measurement data. No consideration was given to how the statistics were processed.

Therefore, the present invention is a facility operation support system and a facility capable of collecting measurement data of an imaging device in a timely manner by a server device and efficiently generating statistical data on changes in entrance / exit by the server device and presenting it to a user. The main purpose is to provide an operation support method.

The facility operation support system of the present invention is a facility operation support system that presents statistical data on changes in the entrance and exit of a person at the entrance and exit of one or more facilities to the user, and includes a plurality of imaging devices arranged in the facility. The imaging device and a server device connected via a network are provided, and the plurality of the imaging devices are used for an imaging unit that images the periphery of the entrance and exit of the facility and an image captured image that is sequentially output from the imaging unit. based on, by detecting a person to entry and exit from the entrance, and a processor for generating measurement data relating to entry and exit number for each unit period, a storage unit for storing the measurement data for each of the unit period is output from the processor The server device includes a communication unit that transmits the measurement data for each unit period stored in the storage unit to the server device in response to a transmission request for the measurement data from the server device. A communication unit that controls the transmission request of the measurement data to the plurality of the imaging devices and receives the measurement data for each unit period transmitted from the plurality of the imaging devices in response to the transmission request. Based on the storage unit that stores the measurement data for each unit period received by the communication unit and the operation input of the user who specifies the aggregation period, the measurement data for each unit period is aggregated and determined in the aggregation period. The amount of change with respect to the reference period is calculated, and the statistical data including the statistical value of the aggregation period regarding the number of people entering and leaving the facility or the entire facility and the number of changes with respect to the statistical value of the reference period is shown. It is configured to have a processor that generates the viewed browsing screen.

Further, the facility operation support method of the present invention is a facility operation support method for presenting statistical data regarding changes in the entrance and exit of a person at the entrance and exit of one or more facilities to the user, and is a plurality of imaging devices arranged in the facility. In, the area around the entrance / exit of the facility is imaged by the imaging unit, and based on the captured images sequentially output from the imaging unit, a person entering / exiting from the entrance / exit is detected, and measurement data regarding the number of people entering / exiting each unit period is obtained. Generated, the measurement data for each unit period is stored in a storage unit, and the measurement data for each unit period stored in the storage unit is transmitted to the server device connected to the image pickup device via a network. Then, the server device controls the transmission request of the measurement data to the plurality of the imaging devices, and receives the measurement data for each unit period transmitted from the plurality of the imaging devices in response to the transmission request. , The received measurement data for each unit period is accumulated in the storage unit, and based on the operation input of the user who specifies the aggregation period, the measurement data for each unit period is aggregated in the aggregation period and a predetermined reference. The amount of change with respect to the period was calculated, and the statistical data including the statistical value of the aggregation period and the increase / decrease number with respect to the statistical value of the reference period regarding the number of people entering and leaving the facility for one facility or a plurality of facilities was shown. The configuration is such that a browsing screen is generated.

According to the present invention, according to the control of the transmission request of the server device, the measurement data for each unit period stored in the imaging device is collected in a timely manner, and the statistical value of the aggregation period regarding the number of people entering and exiting and the statistical value of the reference period thereof. Statistical data including the number of increase / decrease with respect to the value can be efficiently generated by the server device and presented to the user.

Overall configuration diagram of the facility operation support system according to this embodiment Explanatory drawing showing an example of the layout of the store and the arrangement of the cameras 1. A block diagram showing a schematic configuration of a camera 1, a store server 2, and a headquarters server 3. Sequence diagram showing the operation procedure of the camera 1, the store server 2, and the headquarters server 3. Explanatory diagram showing the transition status of the screen displayed on the store server 2 Explanatory diagram showing the login screen Explanatory diagram showing the dashboard screen Explanatory diagram showing the dashboard screen Explanatory diagram showing the daily report screen Explanatory diagram showing the daily report screen Explanatory diagram showing the daily report screen Explanatory diagram showing the monthly report screen Explanatory diagram showing the annual report screen Explanatory diagram showing the transition status of the screen displayed on the headquarters server 3 Explanatory drawing showing the whole daily report screen Explanatory drawing showing the whole monthly report screen Explanatory drawing showing the whole annual report screen Explanatory diagram showing the dashboard screen for each store Explanatory drawing showing the daily report screen by store Explanatory drawing showing the monthly report screen by store Explanatory diagram showing the annual report screen for each store

The first invention made to solve the above problem is a facility operation support system that presents statistical data on changes in the entrance and exit of a person at the entrance and exit of one or more facilities to a user, and is arranged in the facility. A plurality of image pickup devices and a server device connected to the image pickup device via a network are provided, and the plurality of the image pickup devices include an image pickup unit that images the periphery of the entrance / exit of the facility, and sequentially from the image pickup unit. based on the captured image output, it detects a person that entry and exit from the entrance, and a processor for generating measurement data relating to entry and exit number for each unit period, the measurement data for each of the unit period is output from the processor A storage unit that stores the measurement data, and a communication unit that transmits the measurement data for each unit period stored in the storage unit to the server device in response to a transmission request for the measurement data from the server device. Then, the server device controls the transmission request of the measurement data to the plurality of the imaging devices, and receives the measurement data for each unit period transmitted from the plurality of the imaging devices in response to the transmission request. Based on the communication unit, the storage unit that stores the measurement data for each unit period received by this communication unit, and the operation input of the user who specifies the aggregation period, the measurement for each unit period in the aggregation period. The data is aggregated, the amount of change with respect to a predetermined reference period is calculated, and the statistical value of the aggregation period and the increase / decrease number with respect to the statistical value of the reference period regarding the number of people entering and leaving the facility for one facility or a plurality of facilities as a whole. It is configured to include a processor that generates a browsing screen in which the statistical data including the data is shown.

According to this, according to the control of the transmission request of the server device, the measurement data for each unit period stored in the imaging device is collected in a timely manner, and the statistical value of the aggregation period and the statistical value of the reference period regarding the number of people entering and exiting are collected . Statistical data including the number of increase / decrease can be efficiently generated by the server device and presented to the user.

Further, in the second invention, the measurement data is collected from the image pickup device by being arranged in the facility and connected to the image pickup device in the facility via a network, and the measurement data is collected from the image pickup device to target the facility. The first server device that generates statistical data is connected to the first server device via a network, and the statistical data is collected from the first server device to target the entire plurality of facilities. The configuration includes a second server device that generates the statistical data.

According to this, the user on the facility side can browse the statistical data for the facility he / she is in charge of on the first server device, and the user on the headquarters side who controls multiple stores is the first. With the second server device, statistical data for the entire plurality of facilities can be viewed.

Further, in the third invention, the processor of the server device is configured to generate the statistical data including the number of people entering and exiting each of a plurality of entrances and exits provided in one facility.

According to this, the user can grasp the number of people entering and exiting each of a plurality of entrances and exits in the facility.

Further, the fourth invention is configured such that the processor of the server device generates the statistical data including at least one of the number of people staying at the facility and the staying time based on the number of people entering and exiting.

According to this, the user can grasp the number of people staying at the facility and the length of stay.

Further, the fifth invention is configured to generate the browsing screen including an icon indicating an increase / decrease status with respect to the statistical value of the reference period as the statistical data.

According to this, it is possible to easily grasp the change status of entrance / exit from the browsing screen including the icon showing the increase / decrease status with respect to the statistical value of the reference period .

The sixth invention is a facility operation support method for presenting statistical data on changes in the entrance and exit of a person at the entrance and exit of one or more facilities to a user, and is used in a plurality of imaging devices arranged in the facility. The area around the entrance / exit is imaged by the imaging unit, and based on the captured images sequentially output from the imaging unit, a person entering / exiting from the entrance / exit is detected, and measurement data regarding the number of people entering / exiting each unit period is generated. The measurement data for each unit period is stored in the storage unit, and the measurement data for each unit period stored in the storage unit is transmitted to the server device connected to the image pickup device via a network, and the said The server device controls the transmission request of the measurement data to the plurality of the imaging devices , and receives and receives the measurement data for each unit period transmitted from the plurality of the imaging devices in response to the transmission request. accumulating the measurement data for each of the unit period in the storage unit, based on the operation input from the user specifying the total period, the change with respect to a predetermined reference time period while aggregate the measurement data for each of the unit period by the total period A browsing screen showing the statistical data including the statistical value of the aggregation period and the increase / decrease number with respect to the statistical value of the reference period regarding the number of people entering and leaving the facility for one facility or a plurality of facilities as a whole after calculating the amount. The configuration is to be generated.

According to this, as in the first invention, the measurement data for each unit period stored in the imaging device is collected in a timely manner according to the control of the transmission request of the server device , and the statistical value of the aggregation period regarding the number of people entering and leaving the room is statistical. And the statistical data including the number of increase / decrease with respect to the statistical value of the reference period can be efficiently generated by the server device and presented to the user.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is an overall configuration diagram of a facility operation support system according to the present embodiment.

This facility operation support system presents to the user statistical data regarding the entry / exit status of a person at the entrance / exit of a store (facility), and the camera 1 (imaging device) and store server 2 (imaging device) installed in each store ( It includes a first server device), a headquarters server 3 (second server device) installed in a headquarters that controls a plurality of stores, and a weather data providing server 4.

The camera 1 is installed so as to image the entrance and exit of the store, detects a person entering and exiting the store from the entrance and exit from the captured image, and measures the number of people entering and exiting the store at the entrance and exit. Further, the camera 1 can communicate with the store server 2 via the in-facility network, and provides the store server 2 with measurement data of the number of people entering and leaving the store.

The store server 2 collects measurement data from the camera 1 in the facility, statistically processes the measurement data for each camera 1, generates statistical data for one store, and uses the statistical data for the store. Present it to the user on the side (store manager, etc.). Specifically, a browsing screen that presents the entry / exit status and stay status (number of people entering / exiting, number of people staying, etc.) of a person from the opening time to the current time in one store in real time, and one day in one store. Displays a browsing screen that shows the status of entry / exit and stay for one month and one year.

Further, the store server 2 can communicate with the weather data providing server 4 via the router 6 and an external network such as the Internet. The meteorological data providing server 4 provides meteorological data (temperature, weather, etc.) of each place, and the store server 2 acquires the meteorological data of the area where the store is installed from the meteorological data providing server 4.

Further, the store server 2 can communicate with the headquarters server 3 via the router 6 and an external network such as the Internet, and acquires the store statistical data acquired by the store server 2 and the weather data providing server 4. Meteorological data is provided to the headquarters server 3.

The headquarters server 3 collects statistical data for each store from the store server 2, statistically processes the statistical data for each store, generates statistical data for the entire plurality of stores, and generates the statistical data. Present to users on the headquarters side (supervisors, etc.). Specifically, a browsing screen that presents the status of entry / exit and stay of a person from the opening time to the current time at multiple stores in real time, and one day's worth, one month's worth, and one year's worth at multiple stores. Display a browsing screen that shows the status of entering and exiting the store and staying.

Next, the layout of the store and the arrangement of the cameras 1 will be described. FIG. 2 is an explanatory diagram showing an example of the layout of the store and the arrangement status of the camera 1.

The store is a large commercial facility such as a shopping mall and has multiple entrances and exits. In the example shown in FIG. 2, it is divided into Buildings A, B, and C where directly managed stores, specialty stores, movie theaters, etc. are installed, and three entrances, an east exit, a west exit, and a south exit, are provided.

The camera 1 is an omnidirectional camera, which is installed at each entrance / exit of the store and captures a person entering / exiting the store from the entrance / exit. The camera 1 detects a person entering and leaving the store from each entrance and exit from the captured image, and measures the number of people entering and exiting the store at each entrance and exit. The measurement data of the number of people entering and exiting the store acquired by the camera 1 is provided to the store server 2, and the store server 2 acquires the number of people entering and exiting each entrance (each building) and the number of people entering and exiting the entire shopping mall.

Here, in the present embodiment, a measurement line is set in advance at a position corresponding to the entrance / exit on the captured image of the camera 1. Then, a person is detected from the captured image, a movement locus (traffic line) for each person is acquired, and a person entering or leaving the store is detected based on the intersection of the movement locus for each person and the measurement line. , Count the number of people entering and leaving the store. That is, if the movement locus intersects the measurement line in the direction of entering the store, it is determined to enter the store, and if it intersects in the direction of leaving the store, it is determined to be closed, and the number of people entering and leaving the store is counted. To do.

In a wide entrance / exit, images may be taken by a plurality of cameras 1. In this case, the number of entrances / exits at one entrance / exit is obtained by adding up the number of entrances / exits measured by each camera 1. In addition, one camera 1 may image a plurality of entrances and exits. In this case, a plurality of measurement lines corresponding to each entrance and exit are set on the captured image, and the number of people passing through each measurement line is counted. , Ask for the number of people entering and leaving each doorway.

Next, a schematic configuration of the camera 1, the store server 2, and the headquarters server 3 will be described. FIG. 3 is a block diagram showing a schematic configuration of the camera 1, the store server 2, and the headquarters server 3.

The camera 1 includes an imaging unit 11, a communication unit 12, a processor 13, and a storage unit 14.

The imaging unit 11 images the periphery of the entrance and exit of the store, and sequentially outputs captured images (frames) that are continuous in time.

The storage unit 14 stores the captured image output from the imaging unit 11 and the measurement data generated by the processor 13. Further, the storage unit 14 stores a program to be executed by the processor 13.

The processor 13 performs various processes by executing the program stored in the storage unit 14. In the present embodiment, a person entering / exiting from the entrance / exit is detected from the captured images sequentially output from the imaging unit 11, and measurement data regarding the number of entering / exiting persons for each unit period (for example, 15 minutes) is generated (number of people measurement). .. The unit period may be set to an appropriate time such as 5 minutes or 30 minutes in addition to 15 minutes.

The communication unit 12 communicates with the store server 2 via the in-facility network. In the present embodiment, the measurement data generated by the processor 13 is transmitted to the store server 2.

The store server 2 includes a communication unit 21, a processor 22, a storage unit 23, and a display 24 (display device).

The communication unit 21 communicates with the camera 1 via the in-facility network. In the present embodiment, the measurement data periodically transmitted from the camera 1 is received. In addition, the communication unit 21 communicates with the weather data providing server 4 via an external network. In the present embodiment, the weather data transmitted from the weather data providing server 4 is received. Further, the communication unit 21 communicates with the headquarters server 3 via an external network. In the present embodiment, the statistical data generated by the processor 22 and the meteorological data acquired from the meteorological data providing server 4 are transmitted to the headquarters server 3.

The storage unit 23 stores measurement data for each camera 1 received by the communication unit 21, meteorological data received by the communication unit 21, and statistical data generated by the processor 22. Further, the storage unit 23 stores a program to be executed by the processor 22.

In addition, the storage unit 23 stores various setting information necessary for statistical processing performed by the processor 22. This setting information relates to opening time and closing time, statistical items displayed on the browsing screen of the display 24, time zone intervals when statistical data for each time zone is displayed on the browsing screen, and the like. These pieces of information are set by the user on the setting screen.

The processor 22 performs various processes by executing the program stored in the storage unit 23. In the present embodiment, the measurement data for each camera 1 received by the communication unit 21 is acquired (camera data acquisition), and the weather data (weather, temperature, sunshine time) of the day received by the communication unit 21 is acquired. (Weather data acquisition), the measurement data and the weather data for each camera 1 are statistically processed according to the aggregation conditions such as the aggregation period and statistical items specified by the user. In this statistical processing, first, the measurement data (number of people entering and leaving the store) for each unit period (for example, 15 minutes) of each camera 1 from the opening time to the current time is aggregated, and the dashboard data which is the statistical data at the specified time. To generate.

In addition, the processor 22 generates daily report data, which is statistical data for one day, by statistical processing that aggregates measurement data for one day, that is, measurement data (number of people entering and leaving the store) for each unit period of each camera 1. (Daily aggregation). In addition, the statistical value for one month is calculated by the statistical processing of the measurement data and the daily report data for one month, and the monthly report data which is the statistical data for one month is generated (monthly aggregation). In addition, one year's worth of statistical data is calculated by statistical processing of one year's worth of measurement data, daily report data, and monthly report data, and annual report data, which is one year's worth of statistical data, is generated (annual aggregation).

Here, in the present embodiment, as statistical items of the total number of people entering and leaving the store, the total number of people entering and leaving the store, which is the sum of the number of people entering and leaving the store for each unit period at all the entrances and exits in the target period, and the total number of people leaving the store, respectively. Ask for. In addition, as a statistical item of the number of people entering and exiting by entrance and exit, the number of people entering and exiting by entrance and exit and the number of people leaving by entrance and exit, which are the sum of the number of people entering and exiting each unit period in the target period, are obtained.

In addition, as statistical items of the number of people staying, the maximum number of people staying at each time (time corresponding to the unit time) (the number of people staying in the store) in the target period and the maximum number of people staying at each time Find the average number of people staying, which is the average number of people staying. The number of people staying at each time can be estimated by accumulating the difference between the total number of people entering the store and the total number of people leaving the store for each unit time from the opening time.

In addition, as statistical items of staying time, the average staying time, which is the average staying time of the person staying in the store, and the maximum staying time, which is the maximum staying time of the person staying in the store, are used. Ask. The average staying time and the maximum staying time can be estimated from the number of people staying at each time. Further, as a statistical item of staying time, the maximum staying time, which is the time when the number of people staying in the target period is the largest, may be obtained.

In the dashboard data, the target period is the period from the opening time to the specified time (current time in real time), and in the daily report data, monthly report data, and annual report data, one day, that is, the period from the opening time to the closing time. It becomes.

Further, the processor 22 transmits the measurement data acquired from the camera 1 and the weather data acquired from the weather data providing server 4 to the headquarters server 3 at predetermined intervals (15 minutes) (data transmission). In addition, daily report data generated by statistical processing (daily aggregation) is transmitted to the headquarters server 3 every day (data transmission). In addition, monthly report data generated by statistical processing (monthly aggregation) is transmitted to the headquarters server 3 every month (data transmission). In addition, the annual report data generated by statistical processing (annual aggregation) is transmitted to the headquarters server 3 every year (data transmission).

Further, the processor 22 generates a screen to be displayed on the display 24 (screen generation). In the present embodiment, the dashboard screen (see FIGS. 7 and 8) and the daily report screen (FIGS. 9 to 8) are based on the dashboard data, daily report data, monthly report data, and annual report data generated by the statistical processing performed by the processor 22. 11), a monthly report screen (see FIG. 12), and an annual report screen (see FIG. 13).

The headquarters server 3 includes a communication unit 31, a processor 32, a storage unit 33, and a display 34 (display device).

The communication unit 31 communicates with the store server 2. In the present embodiment, measurement data and statistical data for each store, which are periodically transmitted from the store server 2 of each store at predetermined intervals (for example, 15 minutes), are received.

The storage unit 33 stores the measurement data and statistical data for each store received by the communication unit 31 and the statistical data generated by the processor 32. Further, the storage unit 33 stores a program to be executed by the processor 32.

In addition, the storage unit 33 stores various setting information necessary for statistical processing performed by the processor 32. This setting information relates to statistical items displayed on the browsing screen of the display 24, time zone intervals when displaying statistical data for each time zone on the browsing screen, and stores for each region displayed on the browsing screen of the display 24. Information etc. These pieces of information are set by the user on the setting screen.

The processor 32 performs various processes by executing the program stored in the storage unit 33. In the present embodiment, the measurement data and statistical data for each store received by the communication unit 31 are acquired (store data acquisition), and the aggregation period and statistical items specified by the user are obtained for the measurement data and statistical data for each store. Statistical processing is performed according to the aggregation conditions such as. In this statistical processing, the statistical data for each store is subject to daily aggregation, monthly aggregation, and annual aggregation to generate overall daily report data, overall monthly report data, and overall annual report data.

Further, the processor 32 generates a screen to be displayed on the display 34 (screen generation). In the present embodiment, the overall daily report screen (see FIG. 15) and the overall monthly report screen (see FIG. 16) are based on the statistical data (overall daily report data, overall monthly report data, and overall annual report data) generated by the statistical processing performed by the processor 32. ), Generate an overall annual report screen (see FIG. 17). Further, based on the statistical data (dashboard data, daily report data, monthly report data, annual report data) acquired from the store server 2, the store-specific dashboard screen (see FIG. 18), the store-specific daily report screen (see FIG. 19), and the store. A separate monthly report screen (see FIG. 20) and an annual report screen for each store (see FIG. 21) are generated.

Next, the operation procedure of the camera 1, the store server 2, and the headquarters server 3 will be described. FIG. 4 is a sequence diagram showing an operation procedure of the camera 1, the store server 2, and the headquarters server 3.

The store server 2 periodically transmits a transmission request to the camera 1 at predetermined intervals (for example, 15 minutes), and the camera 1 transmits measurement data in response to the transmission request from the store server 2. Further, a transmission request is transmitted to the weather data providing server 4 at a predetermined interval (for example, 1 hour), and the weather data providing server 4 transmits the weather data in response to the transmission request from the store server 2.

The store server 2 stores the measurement data acquired from the camera 1 and the weather data acquired from the weather data providing server 4 in the storage unit 23. Further, the store server 2 voluntarily transmits the measurement data and the weather data to the headquarters server 3.

The data acquisition interval (transmission interval) can be specified by the user and is stored in the storage unit 23 as setting information. Further, the data acquisition interval may be the same as the interval (unit period) for generating the measurement data of the number of people entering and leaving the camera 1.

As described above, in the present embodiment, since the store server 2 controls the transmission timing of the measurement data from the camera 1, it is possible to avoid all the measurement data being transmitted from the camera 1 at the timing of acquiring the measurement data. The measurement data can be smoothly transmitted from the camera 1 to the store server 2. Further, since the address of the camera 1 may be registered in the store server 2 and it is not necessary to register the address of the destination store server 2 for the camera 1 one by one, the setting related to the camera 1 when there are many cameras 1. You can reduce the trouble of.

In addition, the store server 2 performs daily aggregation to aggregate the measurement data for one day at the timing when the measurement data for one day is prepared once a day. Then, the generated daily report data is transmitted to the headquarters server 3. In addition, once a month, when the measurement data and daily report data for one month are prepared, the data for one month is aggregated monthly. Then, the generated monthly report data is transmitted to the headquarters server 3. In addition, once a year, when the measurement data, daily report data, and monthly report data for one year are prepared, the annual data for that one year is totaled. Then, the generated annual report data is transmitted to the headquarters server 3.

The headquarters server 3 uses the data acquired from the store server 2 to perform daily aggregation once a day and monthly aggregation once a month, as in the case of store server 2. Perform annual tabulation once.

Next, the screen displayed on the store server 2 will be described. FIG. 5 is an explanatory diagram showing a transition status of the screen displayed on the store server 2. FIG. 6 is an explanatory diagram showing a login screen. 7 and 8 are explanatory views showing a dashboard screen. 9, 10 and 11 are explanatory views showing a daily report screen. FIG. 12 is an explanatory diagram showing a monthly report screen. FIG. 13 is an explanatory diagram showing an annual report screen.

As shown in FIG. 5, when the number measurement application is started on the store server 2, the login screen is first displayed. As shown in FIG. 6, the login screen is provided with a user ID input unit 41 and a password input unit 42. When the user inputs the user ID and password into the input units 41 and 42 and operates the "login" button 43, the user authentication is performed with the input contents. If the user authentication succeeds with the contents entered by the user on this login screen, the screen transitions to the browsing screen.

As shown in FIG. 5, the browsing screens include a dashboard screen (see FIGS. 7 and 8), a daily report screen (see FIGS. 9 to 11), a monthly report screen (see FIG. 12), and an annual report screen (see FIGS. 12). (See FIG. 13).

As shown in FIGS. 7, 9, 12, and 13, each browsing screen has a tab 51 of "dashboard", a tab 52 of "one day", and a tab 53 of "one month". , Tabs 54 for "one year" are provided, and the browsing screen can be switched by operating these tabs 51 to 54. That is, when the tab 51 of the "dashboard" is operated, the screen is changed to the dashboard screen, when the tab 53 of the "one day" is operated, the screen is changed to the daily report screen, and when the tab 53 of the "one month" is operated, the tab 53 is operated. When the screen is changed to the monthly report screen and the tab 54 of "1 year" is operated, the screen is changed to the annual report screen. The initial screen that is displayed first when you log in is the dashboard screen.

Each browsing screen is provided with a statistical data display unit 55, and the statistical data display unit 55 displays statistical data generated by the processor 22 of the store server 2.

Further, each browsing screen is provided with a totaling period display unit 56, and the totaling period display unit 56 displays the totaling period of the statistical data displayed on the statistical data display unit 55. This aggregation period differs for each browsing screen. That is, on the dashboard screen (see FIG. 7), the aggregation period is the period from the opening time of the day to the designated time (current time in real time), and the designated time is displayed on the aggregation period display unit 56. On the daily report screen (see FIG. 9), the aggregation period is day, on the monthly report screen (see FIG. 12), the aggregation period is month, and on the annual report screen (see FIG. 13), the aggregation period is year, day, month. , The year is displayed on the aggregation period display unit 56, respectively.

When the totaling period display unit 56 is operated, a totaling period selection screen (not shown) is popped up. The aggregation period selection screen is provided with a calendar for selecting a date, a button for selecting a time, and the like, and the aggregation period can be changed by performing necessary operations on the aggregation period selection screen.

Further, each browsing screen is provided with a "setting" button 61, and when this button 61 is operated, the screen transitions to the setting screen (not shown). On this setting screen, the user can specify statistical items and the like to be displayed on each browsing screen.

Further, each browsing screen is provided with a "logout" button 62, and when this button 62 is operated, the user logs out and returns to the login screen (see FIG. 6).

Further, each browsing screen is provided with a logged-in user display unit 63, and the logged-in user display unit 63 displays information (user ID) of the currently logged-in user.

In addition, the dashboard screen is provided with an "update" button 64, and when this button 64 is operated, the aggregation period is set to correspond to the current date and time, and the statistical data displayed on the dashboard screen. Is updated to the latest one. That is, the aggregation period is the period from today's opening time to the current time, and the statistical data of the period from today's opening time to the current time is displayed.

Further, each browsing screen is provided with a reference period display unit 65. On each browsing screen, in addition to the statistical value of the aggregation period, the amount of change (number of increase / decrease or rate of increase / decrease) of the statistical value of the reference period (reference aggregation period) with respect to the statistical value of this aggregation period is displayed. The reference period display unit 65 displays the day, month, or year designated as the reference period. That is, on the dashboard screen and the daily report screen, a base date, for example, the most recent same day of the same month of the previous year is specified as the base period. Further, on the monthly report screen, a base month, for example, the same month of the previous year is specified as the base period. Further, on the annual report screen, a base year, for example, the previous year is specified as the base period.

When the reference period display unit 65 is operated, the reference period setting screen (not shown) is displayed, and the user can specify the reference period (base date, base month, base year).

Further, each browsing screen (daily report screen (see FIG. 9), monthly report screen (see FIG. 12), annual report screen (see FIG. 13)) other than the dashboard screen is provided with a "download" button 66. When this button 66 is operated, a data file related to the currently displayed browsing screen is downloaded. As a result, the user can perform editing such as creating a graph. When the "download" button 66 is operated, a screen displaying a list of downloadable files may be displayed so that the user can select the file on this screen.

Further, each browsing screen (daily report screen (see FIG. 9), monthly report screen (see FIG. 12), annual report screen (see FIG. 13)) other than the dashboard screen is provided with a totaling period switching unit 57. The aggregation period switching unit 57 changes the aggregation period, and is different for each browsing screen.

That is, in the daily report screen shown in FIG. 9, six aggregation date switching buttons 81 are provided in the aggregation period switching unit 57, and by operating each of the aggregation date switching buttons 81, the aggregation date (aggregation period) can be set. 1 year ago (last same day of the previous year), 1 month ago (last same day of the previous month), 1 day ago (previous day), 1 day later (next day), 1 month later (last same day of the next month), 1 year later (next year It can be changed to the latest same day of the week). Further, in the monthly report screen shown in FIG. 12, four aggregation month switching buttons 82 are provided in the aggregation period switching unit 57, and by operating each of the aggregation month switching buttons 82, the aggregation month (aggregation period) can be set. It can be changed to 1 year ago (same month of the previous year), 1 month ago (previous month), 1 month later (next month), and 1 year later (same month of the following year). Further, in the annual report screen shown in FIG. 13, two aggregation year switching buttons 83 are provided in the aggregation period switching unit 57, and by operating each of the aggregation year switching buttons 83, the aggregation year (aggregation period) can be set. It can be changed one year ago (previous year) and one year later (next year).

Instead of the aggregation period switching unit 57, a button for popping up the aggregation period setting screen (not shown) may be provided so that the user can select the aggregation period on the aggregation period setting screen. Further, when the aggregation period is changed by the aggregation period switching unit 57, the reference period may be automatically changed so that the interval between the aggregation period and the reference period is kept constant.

Further, as shown in FIGS. 7 and 8, on the dashboard screen, the statistical data display unit 55 is provided with an enlarged display unit 71, a graph display unit 72, and a detailed display unit 73. Statistical data of statistical items designated in advance is displayed on the enlarged display unit 71, the graph display unit 72, and the detailed display unit 73. In addition, statistical data is displayed in real time on this dashboard screen. That is, the statistical data that aggregates the measurement data for each unit time (for example, 15 minutes) from the opening time of the day to the current time is displayed, and is updated to the latest statistical data with the passage of time.

The presence / absence and order of display of the enlarged display unit 71, the graph display unit 72, and the detailed display unit 73, and the statistical items and display order to be displayed on the enlarged display unit 71, the graph display unit 72, and the detailed display unit 73, respectively. , Can be specified by the user, and is stored in the storage unit 23 as setting information.

Further, on the dashboard screen, as described below, in addition to the statistical value of the aggregation period, the amount of change (increase / decrease) of the statistical value of the reference period with respect to the statistical value of this aggregation period is displayed. Here, the statistical value of the aggregation period is the aggregation of the measurement data for each unit time of the day in the period from the opening time to the display time, and the amount of change in the aggregation period with respect to the reference period is the statistical value of the aggregation period. , It is the difference from the statistical value of the reference period at the same time.

On the enlarged display unit 71, the statistical values of the aggregation period of the statistical items specified in advance are displayed in large-sized characters. In the example shown in FIG. 7, the statistical values of each statistical item of the total number of people entering the store and the number of people staying are displayed. In addition, the enlarged display unit 71 displays an icon (upward arrow, downward arrow) indicating the increase / decrease status of the aggregation period with respect to the reference period, and a numerical value indicating the amount of change (increase / decrease number) with respect to the reference period of the aggregation period. Will be done. If the amount of change in the aggregation period with respect to the reference period is 0, the icon and the numerical value are not displayed.

The graph display unit 72 displays a graph showing the transition status of the statistical values of the statistical items designated in advance. In the graph display unit 72, the measurement data for each unit time (for example, 15 minutes) acquired from the camera 1 is displayed as a line graph. In addition, two graphs, the aggregation period and the reference period, are displayed. In the example shown in FIG. 7, a graph of each statistical item of the total number of people entering the store and the number of people staying is displayed. In addition, the graph of the aggregation period is displayed as a solid line, and the graph of the reference period is displayed as a dotted line. In the graph of the aggregation period, the period from the opening time to the specified time (current time in real time) is displayed.

The detailed display unit 73 displays statistical values of statistical items designated in advance. In the example shown in FIG. 8, it is specified to display each statistical item of the total number of people entering and leaving the store, the number of people staying, the number of people entering and leaving the store by entrance and exit, and the staying time, and the statistical value of each statistical item and the standard of the aggregation period. The amount of change (increase / decrease) with respect to the period is displayed.

Further, as shown in FIGS. 9 and 10, on the daily report screen, the statistical data display unit 55 displays a list showing the statistical values for each time zone of each specified statistical item in the specified one day (aggregation period). Will be done. In the examples shown in FIGS. 9 and 10, the statistical values of the total number of people entering and leaving the store, the number of people entering and leaving the store by entrance and exit, the number of people staying, the length of stay, and the weather are displayed. In the statistical items of the total number of people entering and leaving the store, the number of people entering and exiting by entrance and exit, and the number of people staying, the number of people and the number of increase / decrease and the rate of increase / decrease with respect to the reference date are displayed. In the statistical item of staying time, the time and the number of increase / decrease and the rate of increase / decrease with respect to the base date are displayed. In the weather statistics item, the weather and the temperature (maximum temperature, minimum temperature, average temperature) are displayed.

Further, as shown in FIG. 11, a graph is displayed on the statistical data display unit 55. In the example shown in FIG. 11, the number of people entering the store by entrance and the number of people leaving the store by entrance are displayed in a pie chart.

Further, as shown in FIG. 12, on the monthly report screen, the statistical data display unit 55 displays a list showing the daily statistical values of each specified statistical item in the specified one month (aggregation period). ..

Further, as shown in FIG. 13, on the annual report screen, the statistical data display unit 55 displays a list showing the monthly statistical values of each designated statistical item in the designated one year (aggregation period).

In addition, on the monthly report screen (see FIG. 12) and the annual report screen (see FIG. 13), the statistical data of each statistical item of the number of people staying, the staying time, and the weather is displayed in the same manner as the daily report screen (see FIGS. 9 to 11). be able to. Further, on the monthly report screen and the annual report screen, a graph can be displayed in the same manner as the daily report screen. The user can select whether or not to display the graph.

In addition, on the daily report screen, monthly report screen, and annual report screen, the statistical values of each statistical item displayed in the list are divided into multiple levels (for example, divided by 20% from the top), and each level is divided. You may want to change the fill color of the cell. In this case, the user may be able to select whether or not to fill the cell.

Next, the screen displayed on the headquarters server 3 will be described. FIG. 14 is an explanatory diagram showing a transition status of the screen displayed on the headquarters server 3. FIG. 15 is an explanatory diagram showing the entire daily report screen. FIG. 16 is an explanatory diagram showing the entire monthly report screen. FIG. 17 is an explanatory diagram showing an overall annual report screen. FIG. 18 is an explanatory diagram showing a dashboard screen for each store. FIG. 19 is an explanatory diagram showing a daily report screen for each store. FIG. 20 is an explanatory diagram showing a monthly report screen for each store. FIG. 21 is an explanatory diagram showing an annual report screen for each store.

As shown in FIG. 14, when the number measurement application is started on the headquarters server 3, the login screen is first displayed. This login screen is the same as the login screen (see FIG. 6) displayed on the store server 2. If the user authentication succeeds with the contents entered by the user on this login screen, the screen transitions to the browsing screen.

The browsing screen includes an overall browsing screen showing the overall statistical data of all the stores, and a store-specific browsing screen showing the statistical data of each store individually. The overall browsing screen includes an overall daily report screen (see FIG. 15), an overall monthly report screen (see FIG. 16), and an overall annual report screen (see FIG. 17). The store-specific browsing screens include a store-specific dashboard screen (see Fig. 18), a store-specific daily report screen (see Fig. 19), a store-specific monthly report screen (see Fig. 20), and a store-specific annual report screen (see Fig. 21). And there is.

As shown in FIGS. 15 to 21, each browsing screen is provided with a "whole" tab 91 and a "store individual" tab 92.

When the tab 91 of "whole" is operated, the whole browsing screen is displayed. As shown in FIGS. 15 to 17, the entire browsing screen is provided with a tab 93 for "one day", a tab 94 for "one month", and a tab 95 for "one year". By operating these tabs 93 to 95, the entire browsing screen can be switched. That is, when the tab 93 of "1 day" is operated, the screen is changed to the whole daily report screen, and when the tab 94 of "1 month" is operated, the screen is changed to the whole monthly report screen and the tab 95 of "1 year" is operated. Then, the screen transitions to the overall annual report screen. The initial screen displayed first when the tab 91 of "Whole" is operated is the whole daily report screen.

Further, when the tab 92 of "Individual store" is operated, the browsing screen for each store is displayed. As shown in FIGS. 18 to 21, the tab 51 for "dashboard", the tab 52 for "one day", the tab 53 for "one month", and the tab 53 for "one year" are displayed on the browsing screen for each store. A tab 54 for "minutes" is provided, and by operating these tabs 51 to 54, the browsing screen for each store can be switched. That is, when the tab 51 of the "dashboard" is operated, the screen is changed to the dashboard screen for each store, and when the tab 52 for the "one day" is operated, the screen is changed to the daily report screen for each store, and the tab 53 for the "one month" is displayed. When you operate, the screen changes to the monthly report screen for each store, and when you operate the tab 54 of "1 year", the screen changes to the annual report screen for each store. The initial screen displayed first when the tab 92 of "Individual store" is operated is the dashboard screen for each store.

Each browsing screen is provided with a statistical data display unit 55, and the statistical data display unit 55 of the overall browsing screen displays statistical data generated by the processor 32 of the headquarters server 3. The statistical data generated by the processor 22 of the store server 2 is displayed on the statistical data display unit 55 of the store-specific browsing screen.

Further, each browsing screen is provided with a "setting" button 61 as in the browsing screen displayed on the store server 2, and when this button 61 is operated, the screen transitions to the setting screen (not shown). ..

Further, each browsing screen is provided with a "logout" button 62, a logged-in user display unit 63, and a reference period display unit 65, as in the browsing screen displayed on the store server 2. In addition, the "update" button 64 is provided on the dashboard screen for each store. Further, each browsing screen except the dashboard screen for each store is provided with a "download" button 66, similarly to the browsing screen displayed on the store server 2.

Further, each browsing screen except the dashboard screen for each store (see FIG. 18) is provided with a totaling period display unit 56 and a totaling period switching unit 57, similarly to the browsing screen displayed on the store server 2. ing.

Further, as shown in FIG. 15, on the whole daily report screen, the statistical data display unit 55 is displayed with statistical values for each time zone of each designated statistical item at each store in each region during the designated one day (aggregation period). A list of representations is displayed. In the example shown in FIG. 15, it is specified to display statistical items of the number of people entering the store and the number of people staying, and the number of people entering the store, the number of increase / decrease and the rate of increase / decrease of the number of people entering the store with respect to the reference period, the number of people staying, and their stay. The number of increase / decrease and the rate of increase / decrease with respect to the reference period of the number of people are displayed. The same applies to the examples shown in FIGS. 16 and 17.

As shown in FIG. 16, on the overall monthly report screen, the statistical data display unit 55 shows a list showing the daily statistical values of each specified statistical item at each store in each region during the specified one month (aggregation period). The table is displayed.

As shown in FIG. 17, on the overall annual report screen, the statistical data display unit 55 shows a list showing monthly statistical values of each specified statistical item at each store in each region during the specified one year (aggregation period). The table is displayed.

In addition, the store-specific browsing screen (store-specific dashboard screen (see FIG. 18), store-specific daily report screen (see FIG. 19), and store-specific monthly report screen (FIG. 20) displayed when the tab 92 of "individual store" is operated. The store list 96 is displayed on the store-specific annual report screen (see FIG. 21)). In this store list 96, all stores are listed separately for each region, and when any store is selected in this store list 96, statistical data regarding the selected store is displayed on the statistical data display unit 55. To.

As shown in FIG. 18, in the dashboard screen for each store, the statistical data display unit 55 is provided with an enlarged display unit 71, a graph display unit 72, and a detailed display unit 73. The enlarged display unit 71, the graph display unit 72, and the detailed display unit 73 are the same as the dashboard screen (see FIGS. 7 and 8) displayed on the store server 2.

As shown in FIG. 19, on the daily report screen for each store, the statistical data display unit 55 displays a list showing the statistical values for each time zone of each designated statistical item in the designated one day (aggregation period). This list is the same as the daily report screen (see FIGS. 9 to 11) displayed on the store server 2.

As shown in FIG. 20, on the monthly report screen for each store, the statistical data display unit 55 displays a list showing the daily statistical values of each specified statistical item in the specified one month (aggregation period). .. This list is the same as the monthly report screen (see FIG. 12) displayed on the store server 2.

As shown in FIG. 21, on the annual report screen for each store, the statistical data display unit 55 displays a list showing the monthly statistical values of each designated statistical item in the designated one year (aggregation period). This list is the same as the annual report screen (see FIG. 13) displayed on the store server 2.

As described above, embodiments have been described as an example of the techniques disclosed in this application. However, the technique in the present disclosure is not limited to this, and can be applied to embodiments in which changes, replacements, additions, omissions, etc. have been made. It is also possible to combine the components described in the above embodiments into a new embodiment.

For example, in the above embodiment, an example of a commercial facility such as a shopping mall has been described, but the target facility is not limited to this, and a service area, a resort facility, a leisure facility such as a theme park, etc. It can be widely applied to facilities other than commercial facilities such as public facilities.

Further, in the above embodiment, as shown in FIG. 2, the camera 1 is an omnidirectional camera having a shooting range of 360 degrees using a fisheye lens, but a camera having a predetermined angle of view, a so-called box camera, is also available. It is possible.

In the facility operation support system, the facility image pickup device, and the facility operation support method according to the present invention, the measurement data of the image pickup device is collected in a timely manner by the server device, and statistical data regarding the number of visitors and exits is efficiently generated by the server device. A facility operation support system that has the effect of being able to be presented to the user and presents statistical data on the entry / exit status of people at the entrances and exits of one or more facilities to the user, a server device placed in the facility via a network. It is useful as a facility imaging device connected to and a facility operation support method.

1 Camera 2 Store server 3 Headquarters server 11 Imaging unit 12 Communication unit 13 Processor 14 Storage unit 21 Communication unit 22 Processor 23 Storage unit 24 Display 31 Communication unit 32 Processor 33 Storage unit 34 Display

Claims (6)

It is a facility operation support system that presents statistical data on changes in the entrance and exit of a person at the entrance and exit of one or more facilities to the user.
With multiple imaging devices placed in the facility,
A server device connected to this image pickup device via a network,
With
Each of the plurality of the imaging devices
An imaging unit that images the area around the entrance and exit of the facility,
Based on the captured images sequentially output from this imaging unit, a processor that detects people entering and exiting from the entrance and exit and generates measurement data regarding the number of people entering and exiting each unit period .
A storage unit that stores the measurement data for each unit period output from this processor, and a storage unit.
It has a communication unit that transmits the measurement data for each unit period stored in the storage unit to the server device in response to a transmission request of the measurement data from the server device.
The server device is
A communication unit that controls the transmission request of the measurement data to the plurality of image pickup devices and receives the measurement data for each unit period transmitted from the plurality of image pickup devices in response to the transmission request.
A storage unit that stores the measurement data for each unit period received by this communication unit, and a storage unit.
Based on the operation input of the user who specifies the aggregation period, the measurement data for each unit period is aggregated in the aggregation period, and the amount of change with respect to a predetermined reference period is calculated, and one facility or the entire facility is targeted. Facility operation support characterized by having a processor that generates a browsing screen showing the statistical data including the statistical value of the aggregation period and the number of increases / decreases with respect to the statistical value of the reference period regarding the number of people entering and exiting. system. A first unit that is arranged in a facility and is connected to the image pickup device in the facility via a network to collect the measurement data from the image pickup device and generate the statistical data for the facility. Server device and
A second server device that is connected to the first server device via a network, collects the statistical data from the first server device, and generates the statistical data for the entire plurality of facilities. The facility operation support system according to claim 1, wherein the facility operation support system is provided with. The processor of the server device
The facility operation support system according to claim 1 or 2, wherein the statistical data including the number of people entering and exiting each of a plurality of entrances and exits provided in one facility is generated. The processor of the server device
The facility operation support system according to any one of claims 1 to 3, wherein the statistical data including at least one of the number of people staying at the facility and the staying time is generated based on the number of people entering and leaving the facility. The processor of the server device
The facility operation support system according to any one of claims 1 to 4, wherein as the statistical data, the browsing screen including an icon indicating an increase / decrease status with respect to the statistical value of the reference period is generated. It is a facility operation support method that presents statistical data on changes in the entrance and exit of a person at the entrance and exit of one or more facilities to the user.
In multiple imaging devices located in the facility
The area around the entrance and exit of the facility is imaged by the imaging unit.
Based on the captured images sequentially output from the imaging unit, a person entering / exiting from the entrance / exit is detected, and measurement data regarding the number of people entering / exiting for each unit period is generated.
The measurement data for each unit period is stored in the storage unit,
The measurement data for each unit period stored in the storage unit is transmitted to the server device connected to the image pickup device via a network.
In the server device
Controlling the transmission request of the measurement data to the plurality of the imaging devices,
In response to this transmission request, the measurement data for each unit period transmitted from the plurality of imaging devices is received, and the measurement data is received.
The received measurement data for each unit period is stored in the storage unit, and the data is stored in the storage unit.
Based on the operation input of the user who specifies the aggregation period, the measurement data for each unit period is aggregated in the aggregation period, and the amount of change with respect to a predetermined reference period is calculated, and one facility or the entire facility is targeted. A facility operation support method, characterized in that a browsing screen showing the statistical data including the statistical value of the aggregation period and the number of increases / decreases with respect to the statistical value of the reference period regarding the number of people entering and exiting is generated.

Images