JP6802455B2 - Emergency call system - Google Patents

Description

The present invention relates to an emergency call system using a portable communication terminal.

In recent years, due to the increase in the number of elderly people living alone, an emergency call system has been developed to ensure their safety. An example of such an emergency call system is shown in Non-Patent Document 1 below.

In a conventional emergency notification system such as Non-Patent Document 1, an emergency notification device using an analog telephone line is installed at home, an elderly person has a small wireless transmitter, and when some abnormal situation occurs. By pressing the button of the wireless transmitter, a signal is sent from the wireless transmitter to the emergency notification device, and the emergency notification device notifies the predetermined center of the emergency call.

Seitec Co., Ltd., "| Emergency call system" Neighbor system "Crime prevention / nursing / disaster prevention / elderly monitoring system sales | Seitec Co., Ltd.", [online], Internet <http://www.seitec24.com/otonarisan/ ＞

When a conventional emergency call system such as Non-Patent Document 1 is used, the emergency call is notified to a predetermined center via the emergency call device, so that the use is limited within the range of the radio wave of the wireless transmitter. This is because when an emergency call is received at the center, the center calls the emergency caller's home in order to confirm whether it is a legitimate report or a false alarm. ..

The present inventor has invented an emergency call system that solves the above-mentioned problems.

The first invention is an emergency notification system using a terminal charging device that receives an alarm signal from a sensor installed at a predetermined location and a portable communication terminal, wherein the emergency notification system is the portable communication terminal. Alternatively, an emergency call reception processing unit that receives an emergency call from the terminal charging device, a user information storage unit that stores information about the user, and a user information storage unit that stores the user in the emergency call based on the emergency call. It has a user identification processing unit specified from the unit and a person in charge notification processing unit that displays information about the specified user, and the terminal charging device is a short-range wireless communication device with the portable communication terminal. Whether the user is at home or absent is determined by the availability of communication, and when the terminal charging device receives the alarm signal notified from the sensor, if the user is at home, the portable communication is performed. This is an emergency notification system in which a terminal is made to make the emergency call, and when it is determined that the user is absent, the emergency call is made using the data communication device provided in the terminal charging device.

By using the present invention, when an alarm signal is notified from a sensor, an emergency call is made from the user's portable communication terminal when the user is at a predetermined place such as home, and the user is absent. In that case, an emergency call will be made from the terminal charging device. This makes it possible to make an emergency call regardless of the location of the user.

In the above-described invention, the emergency notification includes the sensor type information of the sensor that notified the alarm signal and the user identification information, and the emergency notification system is further based on the sensor type information in the emergency notification. , The sensor information processing unit that specifies the type of the sensor that notified the alarm signal is provided, and the user identification processing unit is the user information storage unit based on the user identification information in the emergency call. The user in the emergency call can be identified from the above, and the person in charge notification processing unit can be further configured like an emergency call system that displays the type of the sensor.

By configuring as in the present invention, the type of sensor can be specified, and the person in charge can take appropriate measures accordingly. In other words, if the fire sensor is responding, the fire department, if the gas sensor is responding, the gas company, if the security sensor is responding, the security company or the police, etc., respond appropriately according to the case. It is possible to make a report to a report destination that can.

In the above-described invention, the emergency call further includes information on the presence / absence of the user, and the emergency call system further includes the information on the presence / absence of the user at home based on the information on the presence / absence of the user. It is equipped with an presence / absence information processing unit that determines whether or not the user is absent, and the person in charge notification processing unit is further configured like an emergency call system that displays information on whether the user is at home or absent. be able to.

The person in charge can recognize the emergency call by including information on whether or not the user is in a predetermined place. Therefore, the person in charge can quickly confirm the safety of the user.

In the above-described invention, when the portable communication terminal receives predetermined information from the terminal charging device, it sends the emergency call and makes a call to a predetermined telephone number in a hands-free mode. It can be configured like a reporting system.

When sending an emergency call from a portable communication terminal, it is when the user is at home. Therefore, it is possible that the user does not have or carry a portable communication terminal. Therefore, by making a call from a portable communication terminal in the hands-free mode, the user can easily notice the call from the person in charge to the user. In addition, since it is a hands-free mode, the surrounding sounds are collected by the microphone of the portable communication terminal and transmitted to the person in charge. Therefore, the person in charge can recognize the surrounding situation, especially the sound, and it becomes easy to recognize the user's situation.

In the above-described invention, the emergency call system further includes a call processing unit that processes a call between the portable communication terminal and a person in charge, and the call processing unit is the portable communication. When the call is received from the terminal, it can be configured like an emergency call system that makes the call with the person in charge of displaying the information about the user.

Since the person in charge can recognize the information about the user, it is preferable that the call from the portable communication terminal is made with the person in charge who displays the information about the user.

In the above-described invention, the call processing unit receives a predetermined operation from the person in charge terminal displaying the information about the user, thereby making a call to the portable communication terminal of the user in the emergency call. It can be configured like an emergency call system.

When an emergency call is received from the terminal charging device, the person in charge calls the user's portable communication terminal to check the status. Therefore, it is possible to cope with it by configuring it as in the present invention.

In the above-described invention, the sensor includes a motion sensor, and the terminal charging device receives a notification signal from the motion sensor when there is no response for a predetermined time, and the user is at home. In the case of determining that, it can be configured as an emergency call system that causes the portable communication terminal to make the emergency call.

If the motion sensor does not respond to the motion sensor for a certain period of time even though the user is in the specified location, the user may be lying down. Therefore, it is possible to cope with it by configuring it as in the present invention.

In the above-described invention, the portable communication terminal has a power supply switching device, and the power switching device normally controls the terminal charging device to supply power to the portable communication terminal. cage, wherein the a terminal charging device accepts the predetermined notification performs control to switch to power from the battery of the portable communication terminal to the terminal charging device is, can be configured as emergency call system ..

Normally, power is supplied to the portable communication terminal from the terminal charging device. However, when an event such as a power outage occurs, it cannot be done. In that case, even if the terminal charging device receives the alarm signal from the sensor, there is a possibility that the emergency call cannot be made. Therefore, as in the present invention, by providing the portable communication terminal with a power switching device that enables power supply from the battery of the portable communication terminal to the terminal charging device, the terminal charging device is supplied with power, so that the terminal can be charged. It is possible to make the device function.

The emergency call system of the first invention can be realized by loading and executing the program of the present invention in a computer. That is, the computer is a terminal charging device that receives an alarm signal from a sensor installed at a predetermined location, an emergency call reception processing unit that receives an emergency call from a portable communication terminal, and a user in the emergency call based on the emergency call. Is an emergency notification program that functions as a user identification processing unit that specifies from a user information storage unit that stores information about users, and a person in charge notification processing unit that displays information about the specified user. The terminal charging device determines whether the user is at home or absent based on the availability of short-range wireless communication with the portable communication terminal, and when the terminal charging device receives the alarm signal notified from the sensor. When the user is at home, the portable communication terminal is made to make the emergency call, and when it is determined that the user is absent, the data communication device provided in the terminal charging device is used. This is an emergency call program that makes the above emergency call.

By using the emergency call system of the present invention, it is possible to make an emergency call regardless of the location of the user.

It is a figure which shows an example of the whole structure of the emergency call system of this invention schematically. It is a figure which shows typically an example of the hardware composition of the computer used in the emergency call system of this invention. It is a figure which shows typically an example of the outline of the portable communication terminal and the terminal charging device used in the emergency call system of this invention. It is a flowchart which shows typically an example of the processing process of the emergency call system of this invention. It is a figure which shows an example of the user information storage part typically.

FIG. 1 shows a conceptual diagram of an example of the system configuration of the emergency call system 1 of the present invention. Further, FIG. 2 shows an example of the hardware configuration of the computer that realizes the emergency call system 1 of the present invention.

The computer that realizes the emergency notification system 1 includes an arithmetic unit 90 such as a CPU that executes arithmetic processing of a program, a storage device 91 such as a RAM or a hard disk that stores information, and a display device 92 such as a display (screen). It has an input device 93 such as a keyboard and a pointing device (mouse, ten keys, etc.), and a communication device 94 that transmits and receives processing results of the arithmetic unit 90 and information stored in the storage device 91 via a network such as the Internet or LAN. ing. Each function (each means) realized on the computer is executed when the means (program, module, etc.) for executing the process is read into the arithmetic unit 90. When the information stored in the storage device 91 is used in the processing, each function reads the corresponding information from the storage device 91 and appropriately uses the read information for the processing in the arithmetic unit 90. Further, although FIG. 2 shows a case where the emergency call system 1 is realized by one server 2, the functions may be distributed and arranged on a plurality of computers or servers 2. In addition, it may be possible to deal with a failure such as a system down by multiplexing with a plurality of computers. Further, the cloud server 2 may be used as the server 2.

Each means in the present invention is only logically distinguished in its function, and may form the same area physically or substantially.

The emergency notification system 1 is capable of voice communication and data communication by a portable communication terminal 3 possessed by a user such as an elderly person and a telephone line and an Internet line. The portable communication terminal 3 can independently perform voice communication and / or data communication with a center, which will be described later, without going through a relay device installed at home or the like as in the past. Further, the emergency call system 1 is capable of data communication by a terminal charging device 4 that supplies electric power to the portable communication terminal 3 and an Internet line. Then, the portable communication terminal 3 is charged with its electric power by connecting to the terminal charging device 4. When the user carries the portable communication terminal 3, it is removed from the terminal charging device 4.

FIG. 3 shows an example of the portable communication terminal 3 and the terminal charging device 4. FIG. 3A is a front view of the portable communication terminal 3 and the terminal charging device 4, and FIG. 3B is a rear view of the portable communication terminal 3 and the terminal charging device 4.

The portable communication terminal 3 can perform voice communication by a telephone line by a telephone line and data communication by an Internet line, and further, short-range wireless communication with the terminal charging device 4 is possible. As the short-range wireless communication, for example, communication using radio waves for home communication such as wireless LAN, communication by Bluetooth (registered trademark) or ZigBee (registered trademark) may be used. That is, the wireless communication may be within the range in which the user's house is within the communication range.

The portable communication device 94 includes a short-range wireless communication device 31, a GPS device 32, and a power supply switching device 33 for performing short-range wireless communication with the terminal charging device 4. The short-range wireless communication device 31 is a device for the portable communication terminal 3 to perform short-range wireless communication with the terminal charging device 4. The GPS device 32 is a device for acquiring the position information of the portable communication terminal 3. The power switching device 33 is normally available when power is supplied from the terminal charging device 4 to the battery of the portable communication terminal 3 and power is not supplied to the terminal charging device 4 due to a power failure in the user's home or the like. It is a switch device (circuit or the like) for switching the power supply from the battery of the portable communication terminal 3 to the terminal charging device 4.

Further, the portable communication terminal 3 includes an earpiece 34, a microphone 35, and an emergency call button 36. The earpiece 34 outputs the voice of the speaker, and the microphone 35 collects the voice of the user of the portable communication terminal 3. Further, in the event of an emergency, the emergency call button 36 is pressed to start a pre-stored operation. That is, the GPS device 32 of the portable communication terminal 3 is activated and its position information is acquired. Then, the emergency call is notified to the predetermined server 2 together with the location information. The emergency call at this time includes information indicating an emergency call when the emergency call button 36 is pressed and information for identifying the portable communication terminal 3 or its user (user identification information such as a telephone number and a user ID). Will be notified.

The terminal charging device 4 uses data from a short-range wireless communication device 42 for short-range wireless communication with the portable communication terminal 3, a power connector 44, a terminal 45 for connecting to the sensor 5, an emergency notification system 1, and an Internet line. A data communication device 43 for performing communication is provided. Further, the terminal charging device 4 may be a sensor 5 integrated with the terminal charging device 4 instead of being connected to the sensor 5 installed outside via the terminal 45. The terminal charging device 4 receives power from an outlet via the power connector 44. The terminal charging device 4 may be provided with a battery or a capacitor, and when the power supply from the outlet via the power connector 44 is cut off, the terminal charging device 4 may be driven by the battery or the capacitor. The terminal charging device 4 monitors the power supply from the power connector 44 and the amount of electricity stored in the battery and capacitor, and when the power supply is stopped or the amount of electricity stored falls below a certain level, the power supply of the portable communication terminal 3 is switched. The device 33 notifies the switching of the power supply, and when the power supply is restarted, the power supply switching device 33 of the portable communication terminal 3 notifies the switching of the power supply again.

The sensor 5 is a sensor 5 installed in the user's home of the portable communication terminal 3, and corresponds to various sensors 5 such as a motion sensor 5a, a fire sensor 5b, a gas sensor 5c, and a security sensor 5d. The motion sensor 5a is a sensor 5 for detecting the presence or absence of a person. The fire sensor 5b is a sensor 5 for detecting the occurrence of a fire, and includes a heat detector that detects heat, a smoke detector that detects smoke, and the like. The gas sensor 5c is a sensor 5 for detecting a gas leak. The security sensor 5d is a sensor 5 for detecting the presence or absence of an intruder from the outside, and is a sensor 5 for detecting the opening / closing and damage of windows and doors.

The sensor 5 is connected to the terminal charging device 4 by wire via the terminal 45 of the terminal charging device 4, or is wirelessly connected between the sensor 5 and the terminal charging device 4. Therefore, the alarm signal of the sensor 5 is received by the terminal charging device 4 by wire and / or wirelessly. When there are a plurality of sensors 5, for example, the fire sensor 5b may be connected by wire and the security sensor 5d may be connected wirelessly. Of course, all the sensors 5 may be connected by wire or wirelessly. Both the non-voltage contact (wired) and the low power security system and the specified low power (wireless) may be connectable. When the sensor 5 detects some abnormality, it notifies the terminal charging device 4 of a warning signal indicating that there is an abnormality. At this time, the sensor type information indicating which sensor 5 sent the alarm signal is also notified.

The person in charge terminal 6 is a computer used by the person in charge of the center that accepts emergency calls. When an abnormality is displayed on the person in charge terminal 6, the information on the abnormality is notified to a predetermined reporting destination 7, for example, a fire station 7a, a gas company 7b, a security company 7c, a police station 7d, or a regional cooperator 7e. This notification may be a call or a notification by e-mail or the like.

The server 2 includes an emergency call reception processing unit 20, a user information storage unit 21, a user identification processing unit 22, a person in charge notification processing unit 23, a position identification processing unit 24, a call processing unit 25, and a sensor information processing unit 26. -Has an absent information processing unit 27.

The emergency call reception processing unit 20 receives an emergency call from the portable communication terminal 3 or the terminal charging device 4.

The user information storage unit 21 stores information about the user of the emergency call system 1 of the present invention. FIG. 5 schematically shows an example of the user information storage unit 21. Information about the user includes user attribute information (name, address, home target, registered phone number, home landline number, gender, blood type, age, date of birth, history, health. Information on the type of insurance, family medical institution, type of residence (detached house, apartment, etc.), housing structure (one-story, two-story, three-story reinforced steel, etc.), as well as information about the user's cohabitant (name, date of birth) , Phone number, relationship, history, family medical institution, etc.), Information about relatives (name, relationship, address, landline number, mobile phone number, time required to rush, whether or not keys are stored, etc.) doing.

The user identification processing unit 22 stores the user who made an emergency call in the user information storage unit 21 based on the user identification information in the emergency call received by the emergency call reception processing unit 20 from the information about the user. Identify. Specifically, the matching user is identified by searching the user information storage unit 21 based on the user identification information in the emergency call.

The person in charge notification processing unit 23 extracts information about the user from the user information storage unit 21 and displays it on the person in charge terminal 6. For example, when a user who has made an emergency call is identified by the user identification processing unit 22, information about the user is extracted from the user information storage unit 21, and the emergency call is made and the person in charge terminal 6 To display with.

When the emergency call received by the emergency call reception processing unit 20 includes location information, the location identification processing unit 24 identifies the location on the map based on the location information and displays it on the person in charge terminal 6. Let me. This makes it possible to display the current position of the portable communication terminal 3 of the user who made the emergency call on the map.

The call processing unit 25 processes a call between the portable communication terminal 3 used by the user who made the emergency call and the person in charge. For example, when a call is received from the portable communication terminal 3, it is possible to make a call with the person in charge terminal 6 or its telephone used by the person in charge. In addition, when a person in charge makes a call to the portable communication terminal 3, the person in charge uses the telephone number based on the information of the telephone number registered by the user specified by the user identification processing unit 22. A person can make a call with the terminal 6 or its telephone. As a result, a telephone call can be made between the person in charge terminal 6 and the portable communication terminal 3 via a telephone line.

The sensor information processing unit 26 identifies the type of the sensor 5 based on the sensor type information in the emergency call received from the portable communication terminal 3 or the terminal charging device 4. As the sensor type information, for example, if it is information that identifies the type of various sensors 5 such as a human sensor 5a, a fire sensor 5b (heat detector), a fire sensor 5b (smoke detector), a gas sensor 5c, and a security sensor 5d. Good. The specified type of sensor 5 is passed to the person in charge notification processing unit 23, and the person in charge notification processing unit 23 displays it on the person in charge terminal 6.

The presence / absence information processing unit 27 determines whether or not the user is in a predetermined place such as the user's house by determining whether the emergency call is received from the portable communication terminal 3 or the terminal charging device 4. .. Further, the determined result is passed to the person in charge notification processing unit 23, and the person in charge notification processing unit 23 displays it on the person in charge terminal 6.

Next, an example of the processing process of the emergency call system 1 of the present invention will be described with reference to the flowchart of FIG. In the following description, the case where the sensor 5 is installed at the user's home will be described.

First, since short-range wireless communication is possible between the short-range wireless communication device 31 of the portable communication terminal 3 and the short-range wireless communication device 42 of the terminal charging device 4, the terminal charging device 4 can be used by the user. It is determined at regular intervals whether or not is at home or absent. That is, if the portable communication terminal 3 is within the communication range of the terminal charging device 4, it is determined to be "at home", and if the portable communication terminal 3 is not within the communication range of the terminal charging device 4, it is determined to be "absent". However, the status information (home or absence) of the portable communication terminal 3 is stored in the storage device (not shown) of the terminal charging device 4.

One or more sensors 5 are installed in the user's home. When the sensor 5 detects some abnormality such as a fire, a gas leak, or an intruder, the sensor 5 that detects the abnormality notifies the terminal charging device 4 of a warning signal by wire or wirelessly. For example, the notified notification signal is received via the non-voltage contact (terminal 45) provided in the terminal charging device 4 (S100).

Then, the terminal charging device 4 determines whether the user is at home based on the status information of the portable communication terminal 3 stored in the storage device of the terminal charging device 4 (the portable communication terminal 3 is the terminal charging device 4). It is determined whether it is within the communication range) or absent (whether the portable communication terminal 3 is within the communication range of the terminal charging device 4) (S110).

Then, when the terminal charging device 4 determines that the user is at home, the terminal charging device 4 indicates to the portable communication terminal 3 that the user is at home with the information of the sensor 5 types received from the sensor 5. Pass information and. Information is passed from the terminal charging device 4 to the portable communication terminal 3 between the short-range wireless communication device 42 of the terminal charging device 4 and the short-range wireless communication device 31 of the portable communication terminal 3. It is preferable to pass information by performing wireless communication.

When the portable communication terminal 3 receives the sensor type information and the information indicating that the user is at home (S120), the portable communication terminal 3 receives the sensor type information and the portable communication as an emergency call to the server 2 in the emergency call system 1. Notify an emergency call including user identification information (telephone number, e-mail address, name, etc.) for identifying the terminal 3 or the user and information indicating that the user is at home. The emergency call may include information indicating that the emergency call is from the portable communication terminal 3. This notification may be an e-mail, a message in a messaging service, or some other method.

When the emergency call reception processing unit 20 of the server 2 receives the emergency call notified from the portable communication terminal 3 (S130), the user identification processing unit 22 is the user in the emergency call received by the emergency call reception processing unit 20. By referring to the user information storage unit 21 based on the identification information, a matching user is identified (S140).

Then, the person in charge notification processing unit 23 extracts the information about the specified user from the user information storage unit 21 and displays it on the person in charge terminal 6. For example, when a user who has made an emergency call is identified by the user identification processing unit 22, information about the user is extracted from the user information storage unit 21, and the emergency call is made and the person in charge terminal 6 To display with. Further, the sensor information processing unit 26 identifies the type of the sensor 5 that has issued an alarm based on the sensor type information in the emergency call, and the person in charge notification processing unit 23 sends the information of the sensor 5 that has detected an abnormality to the person in charge terminal 6. Display with. For example, when the sensor information processing unit 26 identifies that the fire sensor 5b (heat detector) has issued a report, the person in charge notification processing unit 23 determines that the fire sensor 5b (heat detector) has reacted. It is displayed on the terminal 6, and when it is specified that the gas sensor 5c has issued a report, the person in charge terminal 6 is displayed that the gas sensor 5c has reacted. Further, the presence / absence information processing unit 27 determines that the user is at home based on the information indicating that he / she is at home in the emergency call, and determines that the user is at home, and uses that information as the person in charge notification processing unit 23. The person in charge notification processing unit 23 causes the person in charge terminal 6 to display that the user is at home.

Further, the portable communication terminal 3 makes a call to a predetermined telephone number in the hands-free mode together with the notification of the emergency call (S150). The hands-free mode is a call mode in which when a call is made on the portable communication terminal 3, the voice of the call is played back from the speaker instead of the earpiece 34, and the voice of the user is collected by the microphone 35. This is a call mode indicating a state in which a user can make a call without touching the portable communication terminal 3 to his / her ear.

When the call processing unit 25 receives a call from the portable communication terminal 3, the call processing unit 25 enables a call between the portable communication terminal 3 used by the caller who made the emergency call and the person in charge. Execute the process to be performed. For example, the portable communication terminal 3 and the telephone used by the person in charge are connected to enable a call. The call processing unit 25 makes a call with the portable communication terminal 3 to the person in charge terminal 6 used by the person in charge who has displayed the information about the user who made the emergency call by the person in charge notification processing unit 23. It should be possible.

It should be noted that the server 2 may not receive the call from the portable communication terminal 3, but may directly call the telephone used by the person in charge of the center.

When a call can be made between the user's portable communication terminal 3 and the person in charge in this way, the person in charge notifies the user that an emergency call has been made and asks the user to confirm the situation. Can be done (S160). In addition, if it is deemed necessary based on the content of the answer or the situation in which the answer is not made, the person in charge makes a report to the predetermined report destination 7. When specifying the report destination 7, the report may be made to the corresponding report destination 7 based on the information of the sensor 5 that has detected the abnormality displayed on the person in charge terminal 6.

When sending an emergency call from the portable communication terminal 3 to the server 2, the GPS device 32 in the portable communication terminal 3 may be activated and the location information may be included in the emergency call and transmitted. As a result, the position identification processing unit 24 identifies the location on the map based on the latitude and longitude information of the position information in the emergency call from the user's portable communication terminal 3 received by the emergency call reception processing unit 20. , Map information can be displayed on the person in charge terminal 6 together with the location information of the specified user.

On the other hand, after the terminal charging device 4 receives the alarm signal from the sensor 5, it is determined that the user is absent (the portable communication terminal 3 is not within the communication range of the terminal charging device 4) (S110). The charging device 4 provides an emergency notification to the server 2 via the data communication device 43, including sensor type information of the sensor 5 that has notified the alarm signal, user identification information, and information indicating that the user is absent. Notify. The emergency call may include information indicating that the emergency call is from the terminal charging device 4. This notification may be an e-mail, a message in a messaging service, or some other method.

When the emergency call reception processing unit 20 of the server 2 receives the emergency call notified from the terminal charging device 4 (S170), the user identification processing unit 22 identifies the user in the emergency call received by the emergency call reception processing unit 20. By referring to the user information storage unit 21 based on the information, a matching user is identified (S180).

Then, the person in charge notification processing unit 23 extracts the information about the specified user from the user information storage unit 21 and displays it on the person in charge terminal 6 (S190). For example, when a user who has made an emergency call is identified by the user identification processing unit 22, information about the user is extracted from the user information storage unit 21, and the emergency call is made and the person in charge terminal 6 To display with. Further, the sensor information processing unit 26 identifies the type of the sensor 5 that has issued an alarm based on the sensor type information in the emergency call, and the person in charge notification processing unit 23 sends the information of the sensor 5 that has detected an abnormality to the person in charge terminal 6. Display with. For example, when the sensor information processing unit 26 identifies that the fire sensor 5b (heat detector) has issued a report, the person in charge notification processing unit 23 determines that the fire sensor 5b (heat detector) has reacted. It is displayed on the terminal 6, and when it is specified that the gas sensor 5c has issued a report, the person in charge terminal 6 is displayed that the gas sensor 5c has reacted. Further, the presence / absence information processing unit 27 determines that the user is absent at the user's home based on the information indicating that the user is absent in the emergency call, and uses that information as the person in charge notification processing unit 23. The person in charge notification processing unit 23 causes the person in charge terminal 6 to display that the user is absent.

When the information about the user is displayed on the person in charge terminal 6, for example, a button for "calling" is provided on the screen, and when the button is pressed, the call processing unit 25 uses the extracted portable communication terminal. A call is made from the person in charge terminal 6 to the portable communication terminal 3 with respect to the telephone number of 3 (S200). As a result, a conversation can be made between the person in charge and the user of the portable communication terminal 3 (S210), and the user who made the emergency call can be confirmed that the emergency call has been made and the user's situation. can do. In addition, if it is deemed necessary based on the content of the answer or the situation in which the answer is not made, the person in charge makes a report to the predetermined report destination 7. When specifying the report destination 7, the report may be made to the corresponding report destination 7 based on the information of the sensor 5 that has detected the abnormality displayed on the person in charge terminal 6.

Further, when the motion sensor 5a is used as the sensor 5, the terminal charging device 4 stores information indicating that the user is at home in the storage device 91 (the portable communication terminal 3 is the terminal charging device 4). If the information indicating that the user is within the communication range is stored in the storage device 91) and there is no response from the motion sensor 5a for a predetermined time (for example, 24 hours), it is an emergency call. It may be configured to make an emergency call from the portable communication terminal 3.

In this case, as the sensor type information, the information indicating the motion sensor 5a, the user identification information, and the information indicating being at home are sent as an emergency call from the portable communication terminal 3 to the server 2, and the emergency call reception process is performed. When the unit 20 receives the information, the user identification processing unit 22 specifies the information about the user based on the user identification information in the same manner as described above. Further, the sensor information processing unit 26 identifies the motion sensor 5a, and the presence / absence information processing unit 27 determines that the user is at home. In this case, the emergency call is when the user is at home but does not respond to the motion sensor 5a, so it is assumed that the user is lying down or unable to move. Therefore, when the determination is made as described above, the person in charge notification processing unit 23 provides information about the user and information indicating that the user is at home but does not respond to the motion sensor 5a. Display on the person in charge terminal 6.

Since the portable communication terminal 3 makes a hands-free call as described above, the person in charge calls the user in the call, and if there is no response, a predetermined call is made. Request the report destination 7, for example, the regional cooperator 7e to check the situation.

In addition to the above-described embodiment, if the terminal charging device 4 does not have a battery or a capacitor, or if there is a reason such as consuming the electric power already stored, a long-time power failure occurs at the user's home. If this happens, it is assumed that the terminal charging device 4 will not function. Therefore, when the portable communication terminal 3 is attached to the terminal charging device 4, when the portable communication terminal 3 receives a notification from the terminal charging device 4 that the power is exhausted, the power supply switching device 33 switches the power supply. , The battery of the portable communication terminal 3 starts supplying power to the terminal charging device 4. As a result, the terminal charging device 4 can be made to function by the battery of the portable communication terminal 3. If the terminal charging device 4 can receive power from the outside due to recovery from a power failure or the like, the terminal charging device 4 notifies the portable communication terminal 3 that the power has been restored, and it is possible. Based on the notification, the power switching device 33 of the portable communication terminal 3 switches again so that the terminal charging device 4 supplies power to the portable communication terminal 3.

If there is a power failure or power recovery, the terminal charging device 4 may be configured to make an emergency call to the server 2 as a type of emergency call.

Further, in each of the above explanations, the case where the sensor is installed at the user's home has been described, but the present invention is not limited to the case where the sensor is installed at a place other than the home such as a public facility. You may.

By using the emergency call system 1 of the present invention, it is possible to make an emergency call regardless of the location of the user.

1: Emergency notification system 2: Server 3: Portable communication terminal 4: Terminal charging device 5: Sensor 5a: Human sensor 5b: Fire sensor 5c: Gas sensor 5d: Security sensor 6: Person in charge terminal 7: Report destination 7a: Fire department 7b: Gas company 7c: Security company 7d: Police station 7e: Regional cooperator 20: Emergency call reception processing department 21: User information storage department 22: User identification processing department 23: Person in charge notification processing department 24: Location identification processing Unit 25: Call processing unit 26: Sensor information processing unit 27: Presence / absence Information processing unit 31: Short-range wireless communication device 32: GPS device 33: Power switching device 34: Earpiece 35: Mike 36: Emergency call button 41: Integrated sensor 42: Short-range wireless communication device 43: Data communication device 44: Power connector 45: Terminal 90: Computing device 91: Storage device 92: Display device 93: Input device 94: Communication device

Claims (9)

It is an emergency call system that uses a terminal charging device that receives an alarm signal from a sensor installed in a predetermined location and a portable communication terminal.
The emergency call system
An emergency call reception processing unit that receives emergency calls from the portable communication terminal or the terminal charging device, and
A user information storage unit that stores information about users and
Based on the emergency call, the user identification processing unit that identifies the user in the emergency call from the user information storage unit, and the user identification processing unit.
It has a person in charge notification processing unit that displays information about the specified user.
The terminal charging device is
Whether the user is at home or absent is determined based on the availability of short-range wireless communication with the portable communication terminal.
When the terminal charging device receives the alarm signal notified from the sensor, when the user is at home, the portable communication terminal is made to make the emergency call, and it is determined that the user is absent. In that case, the emergency call is made using the data communication device provided in the terminal charging device.
An emergency call system characterized by this. The emergency call includes the sensor type information of the sensor that notified the alarm signal and the user identification information.
The emergency call system further
It is equipped with a sensor information processing unit that identifies the type of sensor that notified the alarm signal based on the sensor type information in the emergency call.
The user identification processing unit
Based on the user identification information in the emergency call, the user in the emergency call is identified from the user information storage unit.
The person in charge notification processing department further
Display the type of the sensor.
The emergency call system according to claim 1, characterized in that. The emergency call further includes information on the presence / absence of the user.
The emergency call system further
It is equipped with an presence / absence information processing unit that determines whether the user is at home or absent based on the presence / absence information in the emergency call.
The person in charge notification processing department further
Display information on whether the user is at home or not,
The emergency call system according to claim 1 or 2, characterized in that. The portable communication terminal is
When a predetermined information is received from the terminal charging device, the emergency call is sent and a call is made to a predetermined telephone number in the hands-free mode.
The emergency call system according to any one of claims 1 to 3, wherein the emergency call system is characterized. The emergency call system further
It has a call processing unit that processes calls between the portable communication terminal and the person in charge.
The call processing unit
When the call is received from the portable communication terminal, the call is made with the person in charge of displaying the information about the user.
The emergency call system according to any one of claims 1 to 4, wherein the emergency call system is characterized. The call processing unit
By accepting a predetermined operation from the person in charge terminal on which the information about the user is displayed, a call is made to the portable communication terminal of the user in the emergency call.
The emergency call system according to claim 5, characterized in that. The sensor includes a motion sensor.
The terminal charging device is
When the human sensor receives an alarm signal when there is no response for a predetermined time and determines that the user is at home, the portable communication terminal is made to make the emergency call.
The emergency call system according to any one of claims 1 to 6, wherein the emergency call system is characterized. The portable communication terminal has a power switching device.
The power switching device is
Normally, the terminal charging device is controlled to supply power to the portable communication terminal, and when a predetermined notification is received from the terminal charging device , the terminal charging device is supplied from the battery of the portable communication terminal. Controls to switch so that power is supplied to
The emergency call system according to any one of claims 1 to 7, wherein the emergency call system is characterized. Computer,
Emergency call reception processing unit that receives emergency calls from terminal charging devices or portable communication terminals that receive alarm signals from sensors installed in predetermined locations,
A user identification processing unit that identifies the user in the emergency call from the user information storage unit that stores information about the user based on the emergency call.
It is an emergency call program that functions as a person in charge notification processing unit that displays information about the specified user.
The terminal charging device is
Whether the user is at home or absent is determined based on the availability of short-range wireless communication with the portable communication terminal.
When the terminal charging device receives the alarm signal notified from the sensor, when the user is at home, the portable communication terminal is made to make the emergency call, and it is determined that the user is absent. In that case, the emergency call is made using the data communication device provided in the terminal charging device.
An emergency call program characterized by this.

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