JP6806003B2 - Air travel support system - Google Patents

Description

The present invention relates to an air travel support system.

Patent Document 1 discloses a baggage management system that improves convenience for air travelers. The baggage management system disclosed in Patent Document 1 is for the delivery company to manage the baggage received from the air traveler to the departure airport, and the airline to manage the baggage picked up from the delivery company from the departure airport to the arrival airport. It is a system.

Japanese Unexamined Patent Publication No. 2005-289634

However, the baggage management system disclosed in Patent Document 1 does not control the delivery of baggage at the arrival airport. Therefore, air travelers need to look for their baggage at the arrival airport.

In view of the above problems, an object of the present invention is to provide an air traveler support system that facilitates the receipt of baggage by an air traveler at an arrival airport.

The air travel support system according to the present invention is a system that supports the receipt of baggage checked in at the departure airport at the arrival airport. The air traveller support system includes a first detection unit, a control unit, and a display unit. The first detection unit is provided on a turntable provided at the arrival airport. The first detection unit detects the baggage dropped on the turntable. The control unit indicates the estimated position of the baggage by estimating the position of the baggage on the turntable based on the first detection information indicating that the first detection unit has detected the baggage. Get the estimated baggage location information. The display unit displays a first notification image that notifies the estimated position of the baggage. The control unit causes the display unit to display the first notification image based on the baggage estimation position information.

According to the present invention, it is easy for an air traveler to receive baggage at the arrival airport.

It is a figure which shows the air traveler support system which concerns on embodiment of this invention. It is a figure which shows the structure of the air traveller support system which concerns on embodiment of this invention. It is a figure which shows the structure of the baggage management server and the portable terminal which concerns on embodiment of this invention. It is a figure which shows an example of the baggage management database which concerns on embodiment of this invention. It is a figure which shows the structure of the portable terminal, the 1st image forming apparatus, and the 2nd image forming apparatus which concerns on embodiment of this invention. It is a figure which shows a part of the departure airport which concerns on embodiment of this invention. It is a figure which shows a part of the arrival airport which concerns on embodiment of this invention. It is a figure which shows an example of the traveler information registration screen which concerns on embodiment of this invention. (A) and (b) are diagrams showing an example of an immigration card according to an embodiment of the present invention. (A) is a diagram showing an example of a table captured image according to the embodiment of the present invention, and (b) is a diagram showing an example of a drop table AR image according to the embodiment of the present invention. It is a schematic diagram which shows the structure of the 3rd turntable which concerns on this embodiment. (A) is a diagram showing an example of a drop table captured image according to the embodiment of the present invention, and (b) is a diagram showing an example of an estimated time AR image according to the embodiment of the present invention. (A) is a diagram showing an example of a baggage AR image according to an embodiment of the present invention, and (b) is a diagram showing another example of a baggage AR image according to an embodiment of the present invention. It is a figure which shows an example of the baggage tag which concerns on embodiment of this invention. It is a figure which shows an example of the 1st warning message which concerns on embodiment of this invention. It is a figure which shows an example of the 2nd warning message which concerns on embodiment of this invention. It is a figure which shows an example of the baggage exchange certificate which concerns on embodiment of this invention. It is a figure which shows the modification of the drop table notification image which concerns on embodiment of this invention. It is a figure which shows the modification of the baggage notification image which concerns on embodiment of this invention.

Hereinafter, embodiments of the air traveller support system according to the present invention will be described with reference to the drawings. In the drawings, the same or corresponding parts are designated by the same reference numerals and the description is not repeated.

First, the air traveller support system 100 according to the embodiment of the present invention will be described with reference to FIG. FIG. 1 is a diagram showing an air traveller support system 100 according to the present embodiment. As shown in FIG. 1, an air traveler (hereinafter referred to as "traveler") checks in baggage B, which is not carried on board the aircraft P, among his / her baggage at the departure airport D. Deposit with the airline at D1. Baggage B is stored in the hangar of aircraft P. When the traveler deposits baggage B, the first information regarding baggage B is registered in the departure airport system SD. The departure airport system SD is a system managed by the departure airport company, and the departure airport system SD includes a transportation system for transporting baggage B to aircraft P. The transport system can be, for example, a BHS (Bagage Handling System). The departure airport system SD includes the departure airport host computer HD.

The departure airport host computer HD stores the first information regarding the baggage B. The first information regarding baggage B includes baggage identification information for identifying baggage B. The baggage identification information is given to the baggage B when the baggage B is checked in at the check-in counter D1. The baggage identification information is stored in advance in an RFID (radio frequency identification) tag. The RFID tag is provided on the baggage tag attached to the baggage B.

When the aircraft P on which the traveler boarded arrives at the arrival airport A, the arrival airport system SA managed by the arrival airport company determines the turntable T for dropping the baggage B. The arrival airport system SA transports the baggage B to the determined turntable T. The traveler receives baggage B from the dropped turntable T. Hereinafter, the turntable TB on which the baggage B is dropped may be referred to as "dropping turntable TB".

The arrival airport system SA includes a turntable T and a system for controlling the turntable T. The arrival airport system SA also includes an arrival airport host computer HA. The arrival airport host computer HA stores the second information regarding baggage B. The second information regarding the baggage B includes the drop table information indicating the drop turntable TB. In addition, the second information regarding the baggage B includes the baggage identification information of the baggage B. Specifically, the arrival airport host computer HA acquires the baggage identification information of the baggage B from the departure airport system SD (departure airport host computer HD).

The air traveller support system 100 according to the present embodiment includes a baggage management server 1, a portable terminal 2, and a first detection device 51.

The first detection device 51 detects the baggage B dropped on the turntable T, and transmits a first detection signal indicating that the baggage B has been detected to the arrival airport host computer HA. When the arrival airport host computer HA receives the first detection signal, it stores the first detection information. The first detection information indicates that the first detection device 51 has detected the baggage B. In the present embodiment, the first detection device 51 is an RF reader that reads an RFID tag. The first detection device 51 reads the baggage identification information stored in the RFID tag provided on the baggage tag, and transmits a signal indicating the read baggage identification information as the first detection signal to the arrival airport host computer HA.

Upon receiving the first detection signal, the arrival airport host computer HA stores the first detection information and the first detection time information in association with the baggage identification information of the baggage B. The first detection time information indicates the first detection time. The first detection time indicates the time when the baggage B is detected by the first detection device 51, in other words, the time when the baggage B is actually dropped on the drop turntable TB. Hereinafter, the first detection time will be described as "drop time", and the first detection time information will be described as "drop time information".

The arrival airport host computer HA stores the time when the first detection signal is received as the drop time information. In the present embodiment, the second information regarding the baggage B includes the baggage identification information of the baggage B, the first detection information, and the drop time information in addition to the drop table information.

The portable terminal 2 connects to the baggage management server 1. The portable terminal 2 is owned by the traveler. The portable terminal 2 is, for example, a smartphone.

The baggage management server 1 connects to the departure airport host computer HD and the arrival airport host computer HA, acquires the first information regarding baggage B from the departure airport host computer HD, and obtains the second information regarding baggage B from the arrival airport host computer HA. get. Further, the baggage management server 1 transmits at least the baggage identification information among the first information regarding the baggage B to the arrival airport host computer HA.

In the present embodiment, when the baggage management server 1 acquires the first detection information from the arrival airport host computer HA, the baggage management server 1 estimates the position of the baggage B on the drop turntable TB. Hereinafter, the position of the baggage B on the estimated drop turntable TB may be described as "estimated position of the baggage B". The touch panel 21 of the portable terminal 2 displays the estimated position of the baggage B.

Next, the configuration of the air traveller support system 100 will be further described with reference to FIG. FIG. 2 is a diagram showing a configuration of an air traveller support system 100 according to the present embodiment. As shown in FIG. 2, the air traveller support system 100 includes a barcode reader 3, a first image forming device 41, and a second image forming device in addition to a baggage management server 1, a portable terminal 2, and a first detection device 51. 42, a second detection device 52, and a third detection device 53 are further provided. In the present embodiment, the second detection device 52 and the third detection device 53 are RF readers that read the information stored in the RFID tag.

The barcode reader 3 is provided at the departure airport D described with reference to FIG. Specifically, the barcode reader 3 is provided at the check-in counter D1. The barcode reader 3 reads (restores) the information indicated by the barcode displayed on the touch panel 21 of the portable terminal 2. The barcode indicates terminal identification information for identifying the traveler's portable terminal 2. In the present embodiment, the parcode is a two-dimensional bar code, and the bar code reader 3 reads the two-dimensional bar code. The terminal identification information read by the barcode reader 3 is transmitted to the departure airport host computer HD. The departure airport host computer HD stores the terminal identification information in association with the baggage identification information. In the present embodiment, the first information regarding the baggage B includes the terminal identification information in addition to the baggage identification information.

The first image forming apparatus 41 and the second image forming apparatus 42 form an image on a sheet such as paper. Specifically, the first image forming apparatus 41 prints the traveler information necessary for immigration and outputs the immigration card E. The second image forming apparatus 42 prints the exchange information necessary for the exchange of baggage and outputs the baggage exchange certificate R. The first image forming apparatus 41 and the second image forming apparatus 42 are installed at the arrival airport A, respectively.

The second detection device 52 detects the baggage B placed on the turntable T, and transmits a second detection signal indicating that the baggage B has been detected to the arrival airport host computer HA. When the arrival airport host computer HA receives the second detection signal, it stores the second detection information. The second detection information indicates that the second detection device 52 has detected the baggage B. In the present embodiment, the second detection device 52 reads the baggage identification information stored in the RFID tag provided on the baggage tag, and transmits a signal indicating the read baggage identification information as the second detection signal.

When the arrival airport host computer HA receives the second detection signal, it stores the second detection information and the second detection time information in association with the baggage identification information of the baggage B. The second detection time information indicates the time when the baggage B is detected by the second detection device 52. The second information regarding the baggage B further includes the second detection information and the second detection time information.

The third detection device 53 detects the baggage B passing through the customs inspection area, and transmits a third detection signal indicating that the baggage B has been detected to the arrival airport host computer HA. When the arrival airport host computer HA receives the third detection signal, it stores the third detection information. The third detection information indicates that the third detection device 53 has detected the baggage B. In the present embodiment, the third detection device 53 reads the baggage identification information stored in the RFID tag provided on the baggage tag, and transmits a signal indicating the read baggage identification information as the third detection signal.

When the arrival airport host computer HA receives the third detection signal, it stores the third detection information in association with the baggage identification information of the baggage B. The second information regarding the baggage B further includes the third detection information.

Subsequently, the configuration of the baggage management server 1 will be described with reference to FIGS. 3 and 4. FIG. 3 is a diagram showing the configuration of the baggage management server 1 and the portable terminal 2 according to the present embodiment.

As shown in FIG. 3, the baggage management server 1 includes a server communication device 11, a server control unit 12, and a server storage device 13.

The server communication device 11 can communicate with an electronic device on which a communication device that uses the same communication method (protocol) is mounted. In the present embodiment, the server communication device 11 is a LAN (Local Area Network) card. The server communication device 11 can communicate with each of the departure airport host computer HD, the arrival airport host computer HA, and the portable terminal 2 via a network such as LAN and / or WAN (Wide Area Network).

The server control unit 12 controls the operation of each unit of the baggage management server 1. The server control unit 12 is composed of a processor such as a CPU (Central Processing Unit).

The server control unit 12 acquires the first information regarding the baggage B from the departure airport host computer HD via the server communication device 11, and acquires the second information regarding the baggage B from the departure airport host computer HD. The server control unit 12 manages the acquired first information and the second information regarding the acquired baggage B in the baggage management database 130. The baggage management database 130 is stored in the server storage device 13.

The server storage device 13 stores data. The server storage device 13 is composed of a storage device and a semiconductor memory. The storage device is composed of, for example, an HDD (Hard Disk Drive) and / or an SSD (Solid State Drive). The semiconductor memory constitutes, for example, a RAM (Random Access Memory) and a ROM (Read Only Memory). The server storage device 13 stores a server control program for controlling the operation of each part of the baggage management server 1.

Subsequently, the baggage management database 130 stored in the baggage management server 1 (server storage device 13) will be described with reference to FIGS. 3 and 4. FIG. 4 is a diagram showing an example of the baggage management database 130 according to the present embodiment. As shown in FIG. 4, the baggage management database 130 includes baggage identification information 131, terminal identification information 132, arrival airport information 133, boarding flight number information 134, storage position information 135, drop table information 136, and estimated drop time information 137. The drop time information 138 and the receipt completion information 139 are associated with each other.

The baggage management server 1 acquires baggage identification information 131, terminal identification information 132, arrival airport information 133, boarding flight number information 134, and storage position information 135 from the departure airport host computer HD.

The arrival airport information 133 is information indicating the airport where the aircraft P on which the traveler is boarding arrives. The boarding flight number information 134 is information indicating the flight number of the aircraft P. The storage position information 135 is information indicating the position of the baggage B stored in the hangar of the aircraft P.

The baggage management server 1 acquires the drop table information 136, the drop estimated time information 137, the drop time information 138, and the receipt completion information 139 from the arrival airport host computer HA.

The estimated drop time information 137 is information indicating the estimated time when the baggage B is dropped on the drop turntable TB. Hereinafter, the estimated time at which the baggage B is dropped on the drop turntable TB will be referred to as the “estimated drop time”. The receipt completion information 139 is information indicating that the traveler has confirmed (completed) the receipt of the baggage B. Hereinafter, the procedure for the traveler to confirm the receipt of baggage B will be described as "receipt confirmation procedure".

Next, the configuration of the portable terminal 2 according to the present embodiment will be described with reference to FIG.

As shown in FIG. 3, in addition to the touch panel 21, the portable terminal 2 includes a terminal communication device 22, a terminal short-range communication device 23, an image pickup device 24, a position detector 25, an inclination detector 26, a direction detector 27, and a terminal. It has a storage device 28 and a terminal control unit 29. The touch panel 21 is an example of an input receiving unit. The terminal control unit 29 is an example of a control unit. The terminal short-range communication device 23 is an example of a terminal communication unit.

The touch panel 21 receives an input of an instruction from a traveler to the portable terminal 2. The touch panel 21 includes a display 211 and a touch sensor 212. The display 211 is an example of a display device.

The display 211 displays the results of various processes by the terminal control unit 29 and the like. The display 211 includes, for example, a liquid crystal display or an organic EL display (Organic Electroluminescence Display).

When the touch sensor 212 detects a touch by the object to be detected, the touch sensor 212 generates a detection signal indicating the position where the touch is detected. The detected body is, for example, a user's finger. The touch sensor 212 includes, for example, a resistive touch sensor.

The terminal communication device 22 can communicate with an electronic device on which a communication device using the same communication method is mounted. The terminal communication device 22 is, for example, a LAN card. The terminal communication device 22 communicates with the server communication device 11 via a network such as LAN and / or WAN.

The terminal short-range communication device 23 is capable of short-range wireless communication with an electronic device equipped with a communication device that uses the same communication method. The terminal short-range communication device 23 performs short-range wireless communication (Near Field Communication) with each of the first image forming device 41 and the second image forming device 42 described with reference to FIG.

The image pickup device 24 includes an image pickup optical system and an image pickup element. The imaging optical system includes a lens. The image sensor is, for example, a CCD (Charge-Coupled Device) image sensor. The image pickup device 24 transmits the image pickup signal output by the image pickup device to the terminal control unit 29. The terminal control unit 29 acquires an captured image based on an imaging signal transmitted from the imaging device 24.

The position detector 25 acquires information indicating the current position of the portable terminal 2. The position detector 25 transmits information indicating the current position of the portable terminal 2 to the terminal control unit 29. The position detector 25 is, for example, a GPS (global positioning system) receiver.

The tilt detector 26 detects the tilt of the portable terminal 2. The tilt detector 26 transmits information indicating the tilt of the portable terminal 2 to the terminal control unit 29. The tilt detector 26 is, for example, an acceleration sensor such as a gyro sensor.

The direction detector 27 detects the direction. The direction detector 27 transmits information indicating the direction to the terminal control unit 29. In the present embodiment, the orientation detector 27 transmits information indicating the orientation imaged by the image pickup apparatus 24. The orientation detector 27 is, for example, a magnetic sensor such as an electronic compass.

The terminal storage device 28 stores data. The terminal storage device 28 is composed of a semiconductor memory. The semiconductor memory constitutes, for example, a RAM and a ROM. The terminal storage device 28 stores a terminal control program for controlling the operation of each part of the portable terminal 2. The terminal control program is executed by the terminal control unit 29.

The terminal storage device 28 stores the air traveler support program 281. Hereinafter, the air traveler support program 281 will be referred to as "app 281". The application 281 is executed by the terminal control unit 29. By executing the application 281, the terminal control unit 29 executes the terminal identification information notification process, the traveler information registration process, the AR (Augmented Reality) image display process, and the baggage receipt confirmation process. The terminal identification information notification process is a process for notifying the terminal identification information 132. The traveler information registration process is a process for registering traveler information 282. The AR image display process is a process for displaying an AR image. The baggage receipt confirmation process is a process for confirming receipt. In addition, the application 281 has an immigration card printing mode and a baggage exchange certificate printing mode. The immigration card printing mode is a mode for printing the traveler information 282 on the immigration card E, and the baggage exchange certificate printing mode is a mode for printing the exchange information on the baggage exchange certificate R.

The terminal storage device 28 stores the traveler information 282. Traveler information 282 is information about travelers required for immigration. The traveler information 282 includes, for example, a traveler's passport number information, name information, date of birth information, gender information, and address information. In addition, the traveler information 282 includes boarding flight number information indicating the flight number of the aircraft P to be boarded, departure airport information indicating the departure airport D, travel destination information indicating the travel destination, and travel purpose information indicating the travel purpose. The traveler can store the traveler information 282 in the terminal storage device 28 by executing the traveler information registration process of the application 281.

The terminal control unit 29 controls the operation of each unit of the portable terminal 2. The terminal control unit 29 is composed of a processor such as a CPU.

Subsequently, the configurations of the first image forming apparatus 41 and the second image forming apparatus 42 according to the present embodiment will be described with reference to FIG. FIG. 5 is a diagram showing the configurations of the portable terminal 2, the first image forming device 41, and the second image forming device 42 according to the present embodiment.

As shown in FIG. 5, the first image forming apparatus 41 includes a first apparatus short-range communication device 411, a first printing unit 412, a first apparatus storage device 413, and a first apparatus control unit 414. The first device short-range communication device 411 is an example of the first device communication unit.

The first device short-range communication device 411 is capable of short-range wireless communication with an electronic device on which a communication device using the same communication method is mounted. The first device short-range communication device 411 performs short-range wireless communication with the terminal short-range communication device 23. When the distance between the first device short-range communication device 411 and the terminal short-range communication device 23 is less than a predetermined distance, the first device short-range communication device 411 starts communication with the terminal short-range communication device 23. The predetermined distance is, for example, "3 cm".

The first printing unit 412 prints an image on a sheet. In the present embodiment, the first printing unit 412 includes an exposure device, a charging device, a photoconductor drum, a developing device, a transfer device, and an electrophotographic apparatus. Print according to the method. The first printing unit 412 may print by an inkjet method. The first printing unit 412 prints an image showing the traveler information 282 described with reference to FIG. 3 on the immigration card E.

The first device storage device 413 stores data. The first device storage device 413 is composed of a storage device and a semiconductor memory. The storage device is composed of, for example, HDD and / or SSD. The semiconductor memory constitutes, for example, a RAM and a ROM. The first device storage device 413 stores a first device control program for controlling the operation of each part of the first image forming device 41. The first device control program is executed by the first device control unit 414.

The first device control unit 414 controls the operation of each unit of the first image forming device 41. The first device control unit 414 is composed of a processor such as a CPU. Further, the first device control unit 414 includes an integrated circuit for image formation processing. The integrated circuit for image formation processing is configured by, for example, an ASIC (Application Specific Integrated Circuit).

The second image forming device 42 includes a second device short-range communication device 421, a second printing unit 422, a second device storage device 423, and a second device control unit 424. The second device short-range communication device 421 is an example of the second device communication unit.

The second device short-range communication device 421 is capable of short-range communication with an electronic device on which a communication device using the same communication method is mounted. The second device short-range communication device 421 performs short-range wireless communication with the terminal short-range communication device 23. When the distance between the second device short-range communication device 421 and the terminal short-range communication device 23 is less than a predetermined distance, the second device short-range communication device 421 starts communication with the terminal short-range communication device 23. The predetermined distance is, for example, "3 cm".

The second printing unit 422 prints an image on the sheet. In the present embodiment, the second printing unit 422 includes an exposure device, a charging device, a photoconductor drum, a developing device, a transfer device, and a fixing device, and prints by an electrophotographic method. The second printing unit 422 may print by an inkjet method. The second printing unit 422 prints an image showing the baggage identification information 131 described with reference to FIGS. 1 and 2 on the baggage exchange certificate R.

The second device storage device 423 stores data. The second device storage device 423 is composed of a storage device and a semiconductor memory. The storage device is composed of, for example, HDD and / or SSD. The semiconductor memory constitutes, for example, a RAM and a ROM. The second device storage device 423 stores a second device control program for controlling the operation of each part of the second image forming device 42. The second device control program is executed by the second device control unit 424.

The second device control unit 424 controls the operation of each unit of the second image forming device 42. The second device control unit 424 is configured by a processor such as a CPU. Further, the second device control unit 424 includes an integrated circuit for image formation processing. The integrated circuit for image formation processing is configured by, for example, an ASIC.

Subsequently, with reference to FIGS. 1 to 7, the procedures to be performed by the traveler at the departure airport D and the arrival airport A will be described by taking as an example the case where the traveler is boarding an international aircraft P.

First, with reference to FIGS. 1 to 6, the procedure to be performed by the traveler at the departure airport D will be described. FIG. 6 is a diagram showing a part of the departure airport D according to the present embodiment.

As shown in FIG. 6, the departure airport D includes a check-in counter D1, a baggage inspection area D2, an immigration area D3, and a boarding gate D4.

When the traveler arrives at the departure airport D, he / she performs the check-in procedure at the check-in counter D1. In the check-in procedure, the traveler checks baggage B with the airline.

In the check-in procedure, the baggage identification information 131 is given to the traveler's baggage B as described with reference to FIG. Specifically, the baggage identification information 131 is given to the baggage B by the computer terminal TC installed at the check-in counter D1.

Further, in the check-in procedure, the barcode reader 3 acquires the terminal identification information 132 from the portable terminal 2. Specifically, the traveler activates the application 281 to execute the terminal identification information notification process, so that the touch panel 21 of the portable terminal 2 displays the barcode indicating the terminal identification information 132. The bar code reader 3 acquires the terminal identification information 132 of the traveler's portable terminal 2 by reading the bar code displayed on the touch panel 21. The computer terminal TC associates the baggage identification information 131 with the terminal identification information 132 and transmits the baggage identification information 132 to the departure airport host computer HD. The departure airport host computer HD stores the baggage identification information 131 and the terminal identification information 132 in association with each other.

Further, in the check-in procedure, the computer terminal TC accepts the input of the arrival airport information 133 and the boarding flight number information 134. When the computer terminal TC receives the input of the arrival airport information 133 and the boarding flight name information 134, the computer terminal TC associates the arrival airport information 133 and the boarding flight name information 134 with the baggage identification information 131 and the terminal identification information 132 to the departure airport host computer HD. Send. The departure airport host computer HD stores the arrival airport information 133 and the boarding flight number information 134 in association with the baggage identification information 131 and the terminal identification information 132.

Further, when the departure airport host computer HD stores the baggage identification information 131, the terminal identification information 132, the arrival airport information 133, and the boarding flight number information 134, the departure airport host computer HD determines the storage position of the baggage B in the hangar of the aircraft P and the storage position. Generate information 135. The departure airport host computer HD stores the storage position information 135 in association with the baggage identification information 131, the terminal identification information 132, the arrival airport information 133, and the boarding flight number information 134.

When the check-in procedure is completed, the traveler undergoes a security inspection of the baggage to be carried on board the aircraft P at the baggage inspection area D2. Next, the traveler boarded the aircraft P from the boarding gate D4 after undergoing the immigration inspection at the immigration checkpoint D3.

Next, with reference to FIG. 7, the procedure to be performed by the traveler at the arrival airport A will be described. FIG. 7 is a diagram showing a part of the arrival airport A according to the present embodiment.

As shown in FIG. 7, the arrival airport A includes an arrival gate A1, an immigration inspection area A2, a baggage delivery area A3, and a customs inspection area A4.

Travelers who get off from Aircraft P to Arrival Gate A1 undergo immigration at Immigration Center A2. At immigration, the traveler submits an immigration card containing traveler information 282. In the present embodiment, the first image forming apparatus 41 described with reference to FIG. 5 is arranged at the immigration checkpoint A2, and the traveler travels using the application 281 described with reference to FIG. The immigration card on which the person information 282 is described is output to the first image forming apparatus 41. When the immigration is completed, the traveler proceeds to the baggage delivery area A3.

At the baggage delivery area A3, the baggage B checked in at the departure airport D is picked up. The baggage delivery area A3 is provided with a plurality of turntables T. In the present embodiment, the baggage delivery area A3 includes three turntables T. Hereinafter, each of the three turntables T will be referred to as "first turntable T1", "second turntable T2", and "third turntable T3".

Baggage B is dropped on one of the three turntables T. The turntable T (dropping turntable TB) into which the baggage B is dropped is determined by the arrival airport host computer HA described with reference to FIGS. 1 to 4.

When the arrival airport host computer HA determines the drop turntable TB, it stores the drop table information 136 in association with the baggage identification information 131.

Further, when the arrival airport host computer HA determines the drop turntable TB, the arrival airport host computer HA calculates the estimated drop time. Specifically, the arrival airport host computer HA calculates the estimated drop time based on the storage position information 135. In addition, the arrival airport host computer HA acquires the carry-out status of the baggage B from the aircraft P and the transport status of the baggage B in the arrival airport A at any time. Specifically, the carry-out status and the transport status of the baggage B are acquired based on signals transmitted from a plurality of detection devices (for example, RF readers) that detect the baggage B. The plurality of detection devices are arranged at various locations along the transport path where the baggage B is transported from the aircraft P to the turntable B. One of the plurality of detection devices detects the baggage B immediately after being carried out from the hangar of the aircraft P. The arrival airport host computer HA repeatedly calculates the estimated drop time based on the acquired baggage B carry-out status and the transport status within the arrival airport A. As a result, the accuracy of the estimated drop time is improved. The arrival airport host computer HA stores the estimated drop time information 137 indicating the calculated estimated drop time in association with the baggage identification information 131.

The server control unit 12 of the baggage management server 1 described with reference to FIGS. 1 to 4 acquires baggage identification information 131, drop table information 136, and estimated drop time information 137 from the arrival airport host computer HA. The server control unit 12 searches the baggage identification information 131 acquired from the arrival airport host computer HA in the baggage identification information 131 registered in the baggage management database 130, and associates it with the searched baggage identification information 131 in the baggage management database 130. The drop table information 136 and the expected drop time information 137 are registered.

A traveler who receives baggage B at the baggage delivery area A3 undergoes a customs inspection at the customs inspection area A4 and then exits the arrival airport A and heads for the destination.

Next, the immigration procedure according to the present embodiment will be described with reference to FIGS. 1 to 9. FIG. 8 is a diagram showing an example of the traveler information registration screen G1 according to the present embodiment. 9 (a) and 9 (b) are diagrams showing an example of the immigration card E according to the present embodiment. Specifically, FIG. 9A shows the immigration card E before the image showing the traveler information 282 is printed, and FIG. 9B shows the immigration after the image showing the traveler information 282 is printed. Indicates card E.

Before undergoing immigration, the traveler activates the application 281 to execute the traveler information registration process, thereby storing the traveler information 282 in the terminal storage device 28 of the portable terminal 2. Specifically, as shown in FIG. 8, when the traveler information registration process is executed, the traveler information registration screen G1 is displayed on the touch panel 21 (display 211).

The traveler information registration screen G1 includes a plurality of input fields F, a registration button B1, and a cancel button B2. In the example shown in FIG. 8, the plurality of input fields F are the passport number input field F1, the name (Kanji) input field F2, the first name (Kanji) input field F3, the name (Romaji) input field F4, and the first name (Romaji) input field. Includes F5, date of birth input field F6, gender input field F7, address input field F8, boarding flight name input field F9, departure place input field F10, travel destination input field F11, and travel purpose input field F12.

For travelers, passport number input field F1, name (Kanji) input field F2, first name (Kanji) input field F3, name (Romaji) input field F4, first name (Romaji) input field F5, date of birth input field F6, address Enter the information corresponding to the input field F8, boarding flight name input field F9, departure place input field F10, travel destination input field F11, and travel purpose input field F12, and apply from the pull-down menu of the gender input field F7. Select your gender.

When the terminal control unit 29 detects that the registration button B1 is pressed, the terminal control unit 29 stores the information input in each input field F in the terminal storage device 28 of the portable terminal 2, and ends the display of the traveler information registration screen G1. , End the traveler information registration process. On the other hand, when the terminal control unit 29 detects that the cancel button B2 is pressed, the information input in the plurality of input fields F is not stored in the terminal storage device 28 of the portable terminal 2, and the traveler information registration screen G1 is displayed. The display is finished, and the traveler information registration process is finished.

With the immigration card printing mode of the application 281 specified, the traveler can use the portable terminal 2 (see FIG. 5) on the first image forming device 41 (see FIG. 5) arranged at the immigration checkpoint A2 (see FIG. 7). ) Get closer. Specifically, the terminal short-range communication device 23 is held over the first device short-range communication device 411. The distance between the first device short-range communication device 411 and the terminal short-range communication device 23 becomes the communicable distance, and the communication between the first device short-range communication device 411 and the terminal short-range communication device 23 becomes possible. When started, the first device control unit 414 of the first image forming device 41 instructs the terminal control unit 29 of the portable terminal 2 to transmit the traveler information 282, and outputs the traveler information 282. get. When the first device control unit 414 acquires the traveler information 282, the first printing unit 412 prints an image showing the traveler information 282. As a result, as shown in FIG. 9B, the immigration card E on which the image showing the traveler information is printed is output. The traveler signs the signature line of the immigration card E output by the first image forming apparatus 41 and submits it to the immigration inspector. As a result, for example, it is not necessary to rush to fill in the immigration card in the aircraft P to be boarded or at the arrival airport A. Therefore, the traveler can smoothly carry out immigration.

Next, the baggage receiving procedure according to the present embodiment will be described with reference to FIGS. 1 to 7 and 10 (a) to 13 (a) to 13.

First, the first AR image display process according to the present embodiment will be described with reference to FIGS. 1 to 7, 10 (a), and 10 (b). FIG. 10A is a diagram showing an example of the table captured image SG1 according to the present embodiment. FIG. 10B is a diagram showing an example of the drop table AR image AG1 according to the present embodiment. In the examples shown in FIGS. 10 (a) and 10 (b), of the three turntables T included in the table image captured image SG1, the third turntable T3 is the drop turntable TB.

When the traveler changes the power state of the portable terminal 2 from the OFF state to the ON state, the position detector 25 acquires the current position, and a signal indicating the current position is transmitted to the terminal control unit 29. Further, when the traveler activates the application 281 and executes the AR image display process, the terminal control unit 29 is portable from the baggage management database 130 of the baggage management server 1 described with reference to FIGS. 3 and 4. The drop table information 136 and the expected drop time information 137 associated with the terminal identification information 132 of the terminal 2 are acquired. The terminal control unit 29 periodically acquires the estimated drop time information 137 from the baggage management database 130 of the baggage management server 1. Specifically, the terminal control unit 29 periodically acquires the estimated drop time information 137 until the baggage B is dropped on the drop turntable TB.

When the traveler starts imaging of the image pickup device 24 at the first predetermined position P1 shown in FIG. 7, the terminal control unit 29 displays the image pickup device 24 in FIG. 9 based on the current position information, tilt information, and orientation information. It is determined whether or not the table captured image SG1 shown in a) is captured. The first predetermined position P1 is a position in which the three turntables T (T1 to T3) provided in the baggage delivery area A3 can be viewed from the positions included in the route from the immigration area A2 to the baggage delivery area A3. .. The current position information indicates the current position of the portable terminal 2 acquired by the position detector 25. The tilt information indicates the tilt of the portable terminal 2 detected by the tilt detector 26. The directional information indicates the directional direction detected by the directional detector 27. The table captured image SG1 is an image including three turntables T (T1 to T3).

When the terminal control unit 29 determines that the image pickup device 24 is capturing the table image captured image SG1, the terminal control unit 29 uses the drop table AR image AG1 shown in FIG. 10B based on the drop table information 136 and the expected drop time information 137. Generate. When the terminal control unit 29 generates the drop table AR image AG1, the terminal control unit 29 causes the touch panel 21 to display the drop table AR image AG1.

The drop table AR image AG1 is an image in which the drop table notification image NG1 is superimposed on the position indicating the drop turntable TB included in the table image capture image SG1. Drop table notification image NG1 notifies the turntable T (drop turntable TB) in which the baggage B is dropped. Therefore, the traveler can easily know the turntable T to which his / her baggage B is dropped from the plurality of turntables T. The table captured image SG1 is an example of the second captured image, the drop table notification image NG1 is an example of the second notification image, and the drop table AR image AG1 is an example of the second augmented reality image.

Further, as shown in FIG. 10B, the drop table notification image NG1 further notifies the expected drop time. In FIG. 10B, the estimated drop time is “16:20”. Therefore, the traveler can effectively utilize the time until the baggage B is dropped on the drop turntable TB.

If the terminal control unit 29 determines that the image pickup device 24 has not captured the table image capture image SG1, the terminal control unit 29 does not generate the drop table AR image AG1. Therefore, the image captured by the imaging device 24 is displayed on the touch panel 21.

Subsequently, the second AR image display process according to the present embodiment will be described with reference to FIGS. 1 to 7 and 11 to 13 (b). FIG. 11 is a schematic view showing the configuration of the third turntable T3 according to the present embodiment. FIG. 12A is a diagram showing an example of the drop table captured image SG2 according to the present embodiment. Since the configurations of the three turntables T (T1 to T3) are substantially the same, the configuration of the third turntable T3 will be described below with reference to FIG. 11, and the first turntable T1 and the second turntable T1 and the second turntable T3 are described. The explanation of the turntable T2 is omitted.

When the traveler starts imaging with the image pickup device 24 at the second predetermined position P2 shown in FIG. 7, the terminal control unit 29 displays the image pickup device 24 in FIG. 12 based on the current position information, the tilt information, and the orientation information. It is determined whether or not the drop table captured image SG2 shown in a) is captured. As shown in FIG. 12A, the drop table captured image SG2 is an image including the drop turntable TB. The second predetermined position P2 is a position included in the baggage delivery area A3 where the drop turntable TB can be viewed.

When the terminal control unit 29 determines that the image pickup device 24 is capturing the drop table image SG2, the terminal control unit 29 determines whether or not the baggage B has been dropped on the drop turntable TB.

Specifically, as shown in FIG. 11, the third turntable T3 includes a baggage drop-off port TE and a baggage loading section TS. The baggage storage section TS is a belt conveyor. The baggage B is placed on the upper surface of the baggage storage section TS.

The first detection device 51 is provided at the baggage drop port TE of the third turntable T3. The first detection device 51 detects the baggage B that has passed through the baggage drop port TE. In other words, the first detection device 51 detects the baggage B dropped on the third turntable T3. Baggage B that has passed through the baggage drop port TE is dropped at the drop position EP.

When the first detection device 51 detects the baggage B, the first detection device 51 transmits the first detection signal described with reference to FIG. 1 to the arrival airport host computer HA. When the arrival airport host computer HA receives the first detection signal, the arrival airport host computer HA of the baggage B detected by the first detection device 51 from the baggage identification information 131 acquired from the departure airport host computer HD via the baggage management server 1. The baggage identification information 131 is searched, and the first detection information and the drop time information 138 are stored in association with the searched baggage identification information 131.

When the arrival airport host computer HA stores the first detection information and the drop time information 138, it transmits the baggage identification information 131, the first detection information, and the drop time information 138 to the baggage management server 1 in association with each other. The server control unit 12 searches the baggage identification information 131 that matches the acquired baggage identification information 131 in the baggage management database 130, and registers the drop time information 138 in the baggage management database 130 in association with the searched baggage identification information 131. .. Further, the server control unit 12 turns on (sets a flag) a flag indicating that the first detection device 51 has detected the baggage B based on the first detection information.

When the terminal control unit 29 determines that the image pickup device 24 is capturing the drop table captured image SG2, the terminal control unit 29 determines whether or not the flag is turned on. When the flag is not turned on, the terminal control unit 29 determines that the baggage B has not been dropped on the drop turntable TB. On the other hand, when the flag is turned on, the terminal control unit 29 determines that the baggage B has been dropped on the drop turntable TB. The terminal control unit 29 determines whether or not the drop time information 138 corresponding to the terminal identification information 132 (baggage identification information 131) is registered in the baggage management database 130, so that the baggage B is dropped on the turntable TB. You may determine whether or not it has been dropped on.

The terminal control unit 29 changes the AR image displayed on the touch panel 21 depending on whether it is determined that the baggage B has been dropped on the drop turntable TB or not.

FIG. 12B is a diagram showing an example of the estimated time AR image AG2 according to the present embodiment. Specifically, FIG. 12B shows the estimated time AR image AG2 displayed on the touch panel 21 when it is determined that the baggage B has not been dropped on the drop turntable TB shown in FIG. 12A.

When the terminal control unit 29 determines that the baggage B has not been dropped on the drop turntable TB, FIG. 12B is based on the estimated drop time information 137 acquired from the baggage management server 1 (baggage management database 130). The estimated time AR image AG2 shown in is generated. When the terminal control unit 29 generates the estimated time AR image AG2, the terminal control unit 29 causes the touch panel 21 to display the estimated time AR image AG2.

As shown in FIG. 12B, the estimated time AR image AG2 includes the estimated time notification image NG2. Estimated time notification image NG2 notifies the estimated drop time of baggage B. In FIG. 12B, the estimated drop time is “16:20”. As a result, the traveler can effectively utilize the time until the baggage B is dropped on the drop turntable TB.

On the other hand, when the terminal control unit 29 determines that the baggage B has been dropped on the drop turntable TB, the terminal control unit 29 generates the baggage AR image AG3 shown in FIG. 13A or FIG. 13B. FIG. 13A is a diagram showing an example of the baggage AR image AG3 according to the present embodiment. FIG. 13B is a diagram showing another example of the baggage AR image AG3 according to the present embodiment.

The baggage AR image AG3 is an image in which the baggage notification image NG3 is superimposed on the drop table captured image SG2. The baggage notification image NG3 is superimposed on the estimated position GP of the baggage B on the drop turntable TB. The baggage notification image NG3 notifies the estimated position GP of the baggage B on the drop turntable TB. The drop table captured image SG2 is an example of the first captured image, the baggage notification image NG3 is an example of the first notification image, and the baggage AR image AG3 is an example of the first augmented reality image.

The estimated position GP of the baggage B is calculated by the server control unit 12 based on the information indicating the transport speed TV stored in the arrival airport host computer HA. The transport speed TV indicates the speed at which the turntable T transports the baggage B. In this embodiment, the transport speed TV is preset and constant.

Specifically, when the flag is turned on, the server control unit 12 further acquires information indicating the transport speed TV, information indicating the drop position EP, and belt length information from the arrival airport host computer HA. The belt length information indicates the belt length TR for one round of the third turntable T3. The belt length TR is the length of the entire circumference of the baggage storage portion TS of the third turntable T3. When the drop time information 138 is registered in the baggage management database 130, the server control unit 12 acquires information indicating the transport speed TV, information indicating the drop position EP, and belt length information from the arrival airport host computer HA. You may.

The server control unit 12 estimates the position of the baggage B on the drop turntable TB (loading surface of the baggage loading section TS) based on the information indicating the transport speed TV, the dropping time information 138, and the information indicating the current time. Calculate GP. Specifically, the server control unit 12 calculates the transport time based on the drop time information 138 and the information indicating the current time, and acquires the transport distance by multiplying the transport speed TV and the transport time. The transport time indicates the time during which the baggage B is transported by the drop turntable TB, and the transport distance indicates the distance at which the baggage B is transported by the drop turntable TB. The server control unit 12 calculates the estimated position GP based on the belt length TR, the drop position EP, and the transport distance.

Further, the server control unit 12 determines whether or not the baggage B exists at the estimated position GP.

Specifically, as shown in FIG. 11, the second detection device 52 is fixed around the baggage loading portion TS. The arrival airport host computer HA stores the second detection position information. The second detection position information indicates a fixed second detection position KP of the second detection device 52.

The server control unit 12 further acquires the second detection position information from the arrival airport host computer HA. The server control unit 12 detects the baggage B by the second detection device 52 based on the information indicating the drop position EP, the information indicating the transport speed TV, the drop time information 138, the second detection position information, and the belt length information. Predict the time (estimated detection time). Specifically, the server control unit 12 calculates the estimated detection time based on the distance from the drop position EP to the second detection position KP, the transport speed TV, and the drop time. Further, the server control unit 12 calculates the estimated detection time after the baggage B has been transported around the drop turntable TB once (after the second lap) based on the belt length TR and the transport speed TV.

The second detection device 52 transmits the second detection signal described with reference to FIG. 2 to the arrival airport host computer HA. When the arrival airport host computer HA receives the second detection signal, it transmits the baggage identification information 131 indicated by the second detection signal and the second detection information to the server control unit 12. Upon receiving the baggage identification information 131 and the second detection information, the server control unit 12 executes the baggage presence / absence determination process. The baggage presence / absence determination process is a process of determining whether or not the time when the second detection information is received substantially coincides with the predicted detection time. Specifically, the server control unit 12 determines whether or not the second detection information is received before or after the estimated detection time, for example, within 1 second.

When the server control unit 12 receives the second detection information at a time substantially coincide with the estimated detection time, the server control unit 12 determines that the baggage exists at the estimated position GP of the baggage B. On the other hand, if the server control unit 12 does not receive the second detection information at a time substantially coincide with the estimated detection time, the server control unit 12 determines that the baggage B does not exist at the estimated position of the baggage B.

When the baggage AR image AG3 is generated, the terminal control unit 29 acquires information indicating the estimated position GP and information indicating the result of the baggage presence / absence determination process from the server control unit 12. When the terminal control unit 29 acquires the information indicating that the baggage B exists at the estimated position GP from the server control unit 12, the baggage notification image NG3 indicating that the baggage B exists, as shown in FIG. 13A. Is superimposed on the drop table image SG2 to generate the baggage AR image AG3. The baggage notification image NG3 is superimposed on the estimated position GP on the drop turntable TB shown in FIG. 12 (a). The generated baggage AR image AG3 is displayed on the touch panel 21.

As shown in FIG. 13A, the baggage notification image NG3 notifies the traveler that baggage B exists at the estimated position GP. As a result, the traveler can easily confirm the position of his / her baggage B.

On the other hand, when the terminal control unit 29 acquires the information indicating that the baggage B does not exist from the server control unit 12, it indicates that the baggage B does not exist in the drop table captured image SG2 as shown in FIG. 13 (b). A baggage AR image AG3 on which the baggage notification image NG3 is superimposed is generated. The generated baggage AR image AG3 is displayed on the touch panel 21.

As shown in FIG. 13B, the baggage notification image NG3 notifies the traveler that the baggage B does not exist at the estimated position GP. As a result, the traveler can know at an early stage that his / her baggage B may have been taken away.

When the server control unit 12 receives the second detection information later than the estimated detection time, the server control unit 12 corrects the estimated position GP of the baggage B based on the time when the second detection information is received. Further, when the estimated position GP is corrected, the server control unit 12 transmits information indicating the corrected estimated position GP to the terminal control unit 29 (portable terminal 2). When the terminal control unit 29 displays the baggage AR image AG3 (FIG. 13 (b)) indicating that the baggage B does not exist at the estimated position GP on the touch panel 21, and then receives the information indicating the corrected estimated position GP. , The baggage AR image AG3 (FIG. 13A) including the baggage notification image NG3 indicating that the baggage B exists in the corrected estimated position GP is displayed on the touch panel 21. Further, when the server control unit 12 receives the second detection information later than the estimated detection time, the server control unit 12 corrects the estimated detection time from the next time onward. As a result, the presence or absence of baggage B can be determined more accurately.

Next, the receipt confirmation procedure according to the present embodiment will be described with reference to FIGS. 1 to 7 and 14 to 17. FIG. 14 is a diagram showing an example of the baggage tag TG according to the present embodiment.

When the traveler receives the baggage B from the drop turntable TB, the traveler confirms the receipt. The receipt confirmation procedure is completed by capturing the baggage identification information 131 described in the baggage tag TG shown in FIG. 14 with the image pickup device 24. The baggage tag TG is attached to baggage B during the check-in procedure, as described with reference to FIG.

Specifically, the traveler executes the baggage receipt confirmation process of the application 281 and images the baggage identification information 131 with the image pickup device 24. The terminal control unit 29 analyzes the image showing the baggage identification information 131 captured by the image pickup device 24 to acquire the baggage identification information 131. The terminal control unit 29 transmits the baggage identification information 131 acquired from the captured image and the receipt completion information 139 indicating that the baggage has been received to the baggage management server 1. The server control unit 12 searches the baggage identification information 131 that matches the acquired baggage identification information 131 in the baggage management database 130, and registers the receipt completion information 139 in the baggage management database 130 in association with the searched baggage identification information 131. .. Specifically, when the baggage B receiving procedure is completed, the server control unit 12 registers the information indicating "completion" in the baggage management database 130 as the receiving completion information 139. When the baggage B receiving procedure is incomplete, the information indicating "incomplete" is registered in the baggage management database 130 as the receiving completion information 139.

Next, the customs inspection procedure according to the present embodiment will be described with reference to FIGS. 1 to 7, 15, and 16.

As shown in FIG. 7, the third detection device 53 is arranged at the customs inspection site A4 and is used by customs officials. The third detection device 53 transmits the third detection signal described with reference to FIG. 2 to the arrival airport host computer HA. When the arrival airport host computer HA receives the third detection signal, it transmits the baggage identification information 131 indicated by the third detection signal and the third detection information to the server control unit 12. When the server control unit 12 receives the baggage identification information 131 and the third detection information, the server control unit 12 searches for the baggage identification information 131 that matches the received baggage identification information 131 in the baggage management database 130, and searches for the baggage identification information 131. It is determined whether or not the receipt completion information 139 associated with indicates "completion". In other words, the server control unit 12 determines whether or not the receipt confirmation procedure for the baggage B detected by the third detection device 53 has been completed.

When the server control unit 12 determines that the receipt confirmation procedure for the baggage B detected by the third detection device 53 has not been completed, the server control unit 12 sends information indicating that the receipt confirmation procedure for the baggage B has not been completed to the arrival airport host computer HA. Send to.

FIG. 15 is a diagram showing an example of the first warning message M1 according to the present embodiment. When the arrival airport host computer HA receives information from the server control unit 12 indicating that the baggage B receipt confirmation procedure has not been completed, the display 531 (FIG. 2) included in the third detection device 53 is provided, as shown in FIG. The first warning message M1 is displayed in (see). The first warning message M1 indicates that the receipt confirmation procedure for the baggage B detected by the third detection device 53 has not been completed. The customs officer can know that the baggage B has been mistaken by looking at the first warning message M1 displayed on the display 531. Customs officers can secure baggage B from a person who mistakes baggage B. Baggage B secured by customs officers is stored in a designated storage location.

Further, when the server control unit 12 determines that the receipt confirmation procedure for the baggage B detected by the third detection device 53 has not been completed, the server control unit 12 transmits the baggage removal information to the terminal control unit 29 of the portable terminal 2. The baggage removal information indicates that the baggage B whose receipt confirmation procedure has not been completed is about to pass through the customs inspection area A4. When the terminal control unit 29 receives the baggage removal information, the terminal control unit 29 displays the second warning message M2 on the touch panel 21 (display 211) as shown in FIG. FIG. 16 is a diagram showing an example of the second warning message M2 according to the present embodiment. The second warning message M2 indicates that the traveler's baggage B is about to pass through the customs inspection area A4. By looking at the second warning message M2 displayed on the touch panel 21, the traveler can know that baggage B (baggage B for which the receipt confirmation procedure has not been completed) is about to pass through the customs inspection area A4. ..

A traveler who cannot find his / her own baggage B or a traveler who has been warned by the baggage removal information has a second image forming device 42 (see FIG. 5) arranged at the baggage delivery area A3 described with reference to FIG. 7. To output the baggage exchange certificate R. Specifically, the traveler specifies the baggage claim printing mode of the app 281 (see FIG. 5). When the baggage exchange certificate printing mode is specified, the terminal control unit 29 of the portable terminal 2 acquires the baggage identification information 131 from the baggage management server 1 (baggage management database 130). After the portable terminal 2 acquires the baggage identification information 131, the traveler brings the portable terminal 2 closer to the second image forming device 42. Specifically, the second device short-range communication device 421 is held over the terminal short-range communication device 23. The distance between the second device short-range communication device 421 and the terminal short-range communication device 23 becomes the communicable distance, and the communication between the second device short-range communication device 421 and the terminal short-range communication device 23 becomes possible. When started, the second device control unit 424 acquires the baggage identification information 131 from the portable terminal 2. When the second device control unit 424 acquires the baggage identification information 131, the second device control unit 424 causes the second printing unit 422 to print an image showing the baggage identification information 131. As a result, the baggage exchange certificate R on which the image showing the baggage identification information 131 is printed is output. FIG. 17 is a diagram showing an example of the baggage exchange certificate R according to the present embodiment.

The traveler submits the baggage exchange certificate R output by the second image forming apparatus 42 to the customs officer. The customs officer determines (verifies) whether or not the baggage identification information 131 written on the baggage exchange certificate R and the baggage identification information 131 written on the baggage tag TG (see FIG. 14) match. When the baggage identification information 131 written on the baggage exchange certificate R and the baggage identification information 131 written on the baggage tag TG (see FIG. 14) match, the traveler can receive his / her own baggage B. Therefore, it is possible to prevent the baggage B from being lost due to a mistake.

Further, according to the air traveller support system 100, the baggage exchange certificate R can be output only when its own baggage B is not found or when a warning is received from the baggage removal information. Therefore, the number of printed baggage exchange certificates R can be reduced. As a result, resources are saved.

The present embodiment has been described above. According to the present embodiment, information regarding the position of the baggage B at the arrival airport A is displayed on the touch panel 21 of the portable terminal 2. Therefore, it becomes easy for the traveler to receive the baggage B.

Further, according to the present embodiment, it is checked whether or not the receipt confirmation procedure of the baggage B to pass through the customs inspection place A4 has been completed. As a result, it is possible to prevent loss due to mistaken baggage.

In the present embodiment, the server control unit 12 calculates the estimated position GP of the baggage B, but the terminal control unit 29 may calculate the estimated position GP of the baggage B.

Further, in the present embodiment, the server control unit 12 predicts the estimated detection time, but the terminal control unit 29 may predict the predicted detection time.

Further, in the present embodiment, the server control unit 12 executes the baggage presence / absence determination process, but the terminal control unit 29 may execute the baggage presence / absence determination process.

Further, in the present embodiment, the configuration in which the terminal control unit 29 generates the drop table AR image AG1, the estimated time AR image AG2, and the baggage AR image AG3 has been described, but the drop table AR image AG1, the estimated time AR image AG2, And the baggage AR image AG3 may be generated by the server control unit 12.

Further, in the present embodiment, the configuration in which the drop table notification image NG1 is superimposed on the table captured image SG1 has been described. However, the drop table notification image NG1 only needs to be able to notify the traveler of the drop turntable TB, for example, FIG. As shown in the above, only the drop table notification image NG1 may be displayed on the touch panel 21. FIG. 18 is a diagram showing a modified example of the drop table notification image according to the present embodiment.

Further, in the present embodiment, the configuration in which the baggage notification image NG3 is superimposed on the drop table image SG2 has been described, but the baggage notification image NG3 only needs to be able to notify the traveler of the estimated position GP of the baggage B, and the drop table image is taken. It does not have to be superimposed on the image SG2. The baggage notification image NG3 may be superimposed on an image schematically showing the drop turntable TB, for example, as shown in FIG. FIG. 19 is a diagram showing a modified example of the baggage notification image NG3 according to the present embodiment.

Further, in the present embodiment, the configuration in which the AR image is displayed on the touch panel 21 of the portable terminal 2 of the traveler has been described, but the device for displaying the AR image is not limited to the touch panel 21 of the portable terminal 2. The AR image may be displayed on, for example, an AR glass display unit installed in advance at the arrival airport A. In this case, the traveler displays the barcode indicating the baggage identification information 131 on the touch panel 21 of the portable terminal 2, and sees the barcode indicating the baggage identification information 131 while wearing the AR glass on the AR glass. The baggage identification information 131 is recognized. When the AR glass acquires the baggage identification information 131, it acquires the drop table information 136 associated with the baggage identification information 131 from the arrival airport host computer HA, and displays the drop table notification image NG1 for notifying the drop turntable TB of the AR glass. Display on the display. For example, the AR glass displays the drop table AR image AG1 on which the drop table notification image NG1 is superimposed on the table image image SG1.

Further, in the present embodiment, the configuration in which the AR image is generated by the location type AR has been described, but the AR image may be generated by the marker type AR. Alternatively, it may be generated by markerless AR.

Further, in the present embodiment, the case where the receipt confirmation procedure is performed has been described as an example, but the traveler may omit the receipt confirmation procedure.

Further, in the present embodiment, the case where the first image forming apparatus 41 uses the paper on which the image showing the form of the immigration card is formed in advance has been described as an example, but the first image forming apparatus 41 (the first printing unit) has been described. 412) may print an image showing the traveler information 282 and an image showing the format of the immigration card on plain paper.

Further, in the present embodiment, the configuration in which the second detection device 52 is one has been described, but the number of the second detection devices 52 may be plural. As a result, the accuracy of the presence / absence determination of the baggage B and the estimated position GP of the baggage B is further improved.

Further, in the present embodiment, the information indicating the current position of the portable terminal 2 is acquired by the position detector 25 of the portable terminal 2, but the information indicating the current position of the portable terminal 2 is, for example, a baggage delivery place. It may be acquired from the second image forming apparatus 42 arranged in A3. In this case, the second image forming apparatus 42 stores the information indicating the current position of the second image forming apparatus 42 in the second apparatus storage device 423.

Further, in the present embodiment, the receipt confirmation procedure is completed by capturing the baggage identification information 131 described in the baggage tag TG shown in FIG. 14 with the imaging device 24, but the configuration for completing the receipt confirmation procedure is the baggage. The information indicating that the receipt confirmation procedure of B has been completed is not particularly limited as long as it is registered in the baggage management database 130. For example, the receipt confirmation procedure may be completed by operating the approval button arranged on the baggage AR image AG3. Alternatively, the receipt confirmation procedure may be completed by a predetermined gesture by the traveler's hand imaged by the image pickup device 24.

The embodiments of the present invention have been described above with reference to the drawings (FIGS. 1 to 19). However, the present invention is not limited to the above-described embodiment, and can be implemented in various embodiments without departing from the gist thereof. Further, the configuration shown in the above embodiment is an example and is not particularly limited, and various modifications can be made without substantially deviating from the effect of the present invention.

For example, in the embodiment of the present invention, the case where the portable terminal 2 is a smartphone has been described as an example, but the present invention is not limited to this. The present invention can also be applied to, for example, a tablet-type personal computer.

The present invention is useful in the field of airports.

12 Server control unit 21 Touch panel 29 Terminal control unit 51 First detection device 100 Air traveler support system A Arrival airport D Departure airport

Claims (11)

An air travel support system that assists in picking up baggage checked at the departure airport at the arrival airport.
A first detection unit provided on the turntable provided at the arrival airport and detecting the baggage dropped on the turntable,
By estimating the position of the baggage on the turntable based on the first detection information indicating that the first detection unit has detected the baggage, the baggage estimated position information indicating the estimated position of the baggage is obtained. The control unit to acquire and
It is provided with a display unit that displays a first notification image that notifies the estimated position of the baggage.
The control unit causes the display unit to display the first notification image based on the baggage estimation position information .
The control unit further acquires the transport speed information indicating the transport speed of the baggage by the turntable and the drop time information indicating the drop time when the baggage is actually dropped on the turntable.
The control unit acquires the drop time information based on the first detection information, and obtains the drop time information.
The control unit is an air traveller support system that acquires the estimated baggage position information based on the transport speed information and the drop time information . Further provided with a second detection unit provided on the turntable and detecting the baggage placed on the turntable.
The control unit further acquires the second detection position information indicating the position of the second detection unit and the second detection information indicating that the second detection unit has detected the baggage.
The control unit predicts the time when the second detection unit detects the baggage based on the transport speed information, the drop time information, and the second detection position information, and the second detection at the predicted time. When the information is acquired, it is determined that the baggage exists at the estimated position of the baggage, and when the second detection information cannot be acquired at the predicted time, it is determined that the baggage does not exist at the estimated position of the baggage. , The air travel support system according to claim 1 . An air travel support system that assists in picking up baggage checked at the departure airport at the arrival airport.
A first detection unit provided on the turntable provided at the arrival airport and detecting the baggage dropped on the turntable,
By estimating the position of the baggage on the turntable based on the first detection information indicating that the first detection unit has detected the baggage, the baggage estimated position information indicating the estimated position of the baggage is obtained. The control unit to acquire and
A display unit that displays a first notification image that notifies the estimated position of the baggage, and
An imaging unit for capturing a first image including the turntable
With
The control unit causes the display unit to display the first notification image based on the baggage estimation position information.
The control unit superimposes the first notification image on the estimated position included in the first captured image to generate a first augmented reality image.
The display unit, the first augmented reality image Show, aviation traveler support system. The air traveler support system according to claim 3 , wherein the first notification image notifies that the baggage is present at the estimated position. The air traveler support system according to claim 3 , wherein the first notification image notifies that the baggage does not exist at the estimated position. The arrival airport is equipped with a plurality of the turntables.
The control unit acquires drop table information that identifies the drop turntable into which the baggage is dropped from the plurality of turntables.
The air traveller support according to any one of claims 1 to 5 , wherein the control unit displays a second notification image for notifying the drop turntable on the display unit based on the drop table information. system. The control unit acquires the estimated drop time information indicating the time when the baggage is scheduled to be dropped on the drop turntable.
The air traveler support system according to claim 6 , wherein the second notification image further notifies the estimated drop time information. An air travel support system that assists in picking up baggage checked at the departure airport at the arrival airport.
A first detection unit provided on the turntable provided at the arrival airport and detecting the baggage dropped on the turntable,
By estimating the position of the baggage on the turntable based on the first detection information indicating that the first detection unit has detected the baggage, the baggage estimated position information indicating the estimated position of the baggage is obtained. The control unit to acquire and
A display unit that displays a first notification image that notifies the estimated position of the baggage, and
It is provided with an imaging unit that captures a second captured image including the plurality of turntables.
The arrival airport is equipped with a plurality of the turntables.
The control unit causes the display unit to display the first notification image based on the baggage estimation position information.
The control unit acquires drop table information that identifies the drop turntable into which the baggage is dropped from the plurality of turntables.
Based on the drop table information, the control unit causes the display unit to display a second notification image for notifying the drop turntable.
The control unit superimposes the second notification image on the second captured image to generate a second augmented reality image.
The display unit displays the second augmented reality images, aviation traveler support system. An input reception unit that receives a receipt notification indicating that the baggage has been received, and
When the input receiving unit receives the receipt notification, the storage unit stores the receipt completion information indicating that the receipt of the baggage is completed in association with the baggage identification information for identifying the baggage.
Further equipped with a third detection unit provided at the customs inspection site at the arrival airport and detecting the baggage passing through the customs inspection site.
The control unit
When the third detection unit acquires the third detection information indicating that the baggage has been detected, the receipt completion information associated with the baggage identification information of the baggage detected by the third detection unit is stored in the storage unit. Determine if it is remembered,
Wherein when receiving completion information is determined not to be stored in the storage unit, and displays the third notification image indicating the detection of the said baggage receiving is not completed on the display unit, according to claim 1 to claim 8 The air travel support system according to any one of the above. An air travel support system that assists in picking up baggage checked at the departure airport at the arrival airport.
A first detection unit provided on the turntable provided at the arrival airport and detecting the baggage dropped on the turntable,
By estimating the position of the baggage on the turntable based on the first detection information indicating that the first detection unit has detected the baggage, the baggage estimated position information indicating the estimated position of the baggage is obtained. The control unit to acquire and
A portable terminal provided with a display unit that displays a first notification image that notifies the estimated position of the baggage, and
Equipped with a first image forming device that prints traveler information required for immigration and outputs an immigration card.
The control unit causes the display unit to display the first notification image based on the baggage estimation position information.
The portable terminal is
A terminal storage unit that stores the traveler information and
It has a terminal communication unit capable of communicating with the first image forming apparatus when the distance between the first image forming apparatus is less than a predetermined distance.
The first image forming apparatus is
The first device communication unit capable of communicating with the terminal communication unit, and
It has a first printing unit that prints an image indicating the traveler information received from the portable terminal via the first device communication unit.
The first image forming apparatus, when the first communication part receives the traveler information, and outputs the entry card by printing an image showing the traveler information to the first printing unit, aviation Traveler support system. An air travel support system that assists in picking up baggage checked at the departure airport at the arrival airport.
A first detection unit provided on the turntable provided at the arrival airport and detecting the baggage dropped on the turntable,
By estimating the position of the baggage on the turntable based on the first detection information indicating that the first detection unit has detected the baggage, the baggage estimated position information indicating the estimated position of the baggage is obtained. The control unit to acquire and
A portable terminal provided with a display unit that displays a first notification image that notifies the estimated position of the baggage, and
It is equipped with a second image forming device that prints the exchange information required for the exchange of baggage and outputs the baggage exchange form.
The control unit causes the display unit to display the first notification image based on the baggage estimation position information.
The portable terminal is
A terminal storage unit that stores the exchange information and
It has a terminal communication unit capable of communicating with the second image forming apparatus when the distance between the second image forming apparatus is less than a predetermined distance.
The second image forming apparatus is
A second device communication unit capable of communicating with the terminal communication unit, and
It has a second printing unit that prints an image showing the exchange information received from the portable terminal via the second device communication unit.
The second image forming apparatus, when the second communication part receives the exchange information, and outputs the baggage delivery document by printing an image indicative of the exchange information to the second printing unit, aeronautical travelers Support system.

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