JP6844446B2 - Information processing system - Google Patents

Description

The present invention relates to an information processing system that outputs information about a house in response to a request from a voice recognition system.

There is a system that uses three-dimensional CAD information that models a house for maintenance of the house (see, for example, Patent Documents 1 and 2).

In addition, there is a voice recognition system in which a voice recognition device is installed in a house to operate lighting, a television, or the like by voice input, or to purchase a product (see, for example, Patent Document 3).

Japanese Unexamined Patent Publication No. 2011-3143 Japanese Unexamined Patent Publication No. 2013-33386 Japanese Unexamined Patent Publication No. 2016-27688

The inventor thought that if the user could freely acquire the specification information indicating the specifications of the members constituting the house by the voice recognition system, it would be useful for the maintenance of the house and the purchase of products related to the house such as curtains. However, in the development, it was found that it is difficult to immediately link the CAD system with the specification information with the voice recognition system.

The present invention has been made in view of the above-mentioned circumstances, and an object of the present invention is to provide a means for a resident to obtain specification information of a member related to a house by using a voice recognition system.

(1) The information processing system according to the present invention is an information processing system that has a microphone that converts voice into voice information and can communicate with a voice recognition system equipped with a voice recognition device installed in a house. The voice recognition system identifies the request information indicating a fixed question selected according to the voice information, the request information including a plurality of character information for specifying a plurality of codes, and the house. It outputs the identification information for the purpose. The information processing system according to the present invention is connected to a controller that receives the request information and the identification information, and a device memory that stores a first table in which the character information and the code are associated with each other. , It is provided with a storage device capable of communicating with the controller and storing a plurality of housing information files for each of the above houses. Each of the above-mentioned house information files includes a second table in which the above-mentioned code is associated with the specification information indicating the specifications of the members constituting the above-mentioned house and the members provided in the house. The controller is a part of a plurality of the above-mentioned specification information included in each of the above-mentioned housing information files stored in the above-mentioned storage device based on a code table indicating one of the above-mentioned specification information to be selected and the above-mentioned specification information not to be selected. The storage process of generating the specification information and the third table in which the above code for specifying the specification information is selected and storing it in the device memory, the reception process of receiving the request information and the identification information from the voice recognition system, and the above Based on the first table, a plurality of the above codes corresponding to the above character information included in the received request information are extracted, and a generation process for generating a search code including the extracted plurality of the above codes, and a plurality of the above Based on the code, the selection process of selecting the specification information from the third table selected according to the identification information and the output process of outputting the information according to the selected specification information are executed.

The controller selects a part of the specification information of the housing information file and a plurality of codes from the storage device of the CAD system according to the code table, and creates the third table. The controller stores the created third table in the device memory (storage processing). The controller receives request information indicating a standard question and identification information for identifying a house from a voice recognition system (reception process). The request information includes textual information such as "bedroom", "window", and "width". The character information is associated with the code in the first table. The controller extracts the code corresponding to the character information of the input request information from the first table, and generates a search code from the extracted code (generation process). The controller selects the specification information from the third table using the identification information and the generated search code (selection process). That is, the controller acquires the specification information that is the answer to the standard question output by the voice recognition system from the device memory. The controller outputs information according to the acquired specification information as an answer (output processing). The answer may be output to the voice recognition system, or may be output to the mobile terminal or personal computer owned by the resident.

By storing the first table and the third table in the device memory, it is possible to answer questions about housing from residents via a voice recognition system.

(2) Preferably, the controller includes an information processing device to which the device memory is connected and executes the storage process, the reception process, the generation process, the selection process, and the output process, and the information processing device. It may be capable of communicating and may include a central server to which the storage device is connected. The device memory stores the code table. The information processing apparatus transmits transmission request information including the code shown in the code table to the central server. The central server transmits a plurality of the above-mentioned specification information selected by using the above-mentioned code included in the above-mentioned transmission request information, and a plurality of the above-mentioned codes associated with the specification information to the information processing apparatus. The information processing device stores the received specification information and a plurality of the above codes in the device memory as the third table for each of the identification information.

The information processing device is connected to the device memory and also communicates with the central server. The central server is connected to a storage device that stores housing information files. The information processing device receives a part of specification information and a plurality of codes from the storage device via the central server, creates a third table, and stores it in the device memory. That is, the information processing device can acquire the specification information stored in the device memory from the device memory without communicating with the central server. Therefore, when the information processing apparatus generates the search code and searches for the specification information, the information processing device can acquire the specification information regardless of the communication state with the central server. That is, the specification information can be acquired without retrying or time-out due to the occurrence of collision. Further, since only a part of the specification information is stored in the device memory, it is not necessary to search for all the specification information, and the time required for the search is shortened. As a result, it is possible to quickly respond to the request from the voice recognition system. That is, it is possible to give a quick answer to a voice recognition system that requires a quick answer.

(3) Preferably, the third table may include a plurality of member information to which each member code is assigned. Each of the above member information has a plurality of the above specification information associated with the attribute code. The code includes the member code, the attribute code, and the character code indicating the specification information. In the selection process, the controller specifies the member information from some of the above codes among the plurality of the above codes, and among the plurality of the above specification information possessed by the specified said member information, the other part of the above Identify and select the above specification information from the code.

(4) Preferably, the third table may be a table in which the specification information and a plurality of the above codes are associated with each other.

By directly associating the answer specification information with the plurality of the above codes, it becomes easy to search the specification information.

(5) Preferably, in the reception process, the controller may receive room information indicating a room in the house in addition to the request information and the identification information. The first table further associates the room information with the code.

Since the room information is associated with the code, it is possible to answer questions that do not specify the room name, such as "What is the width of the window in this room?"

(6) Preferably, the device memory may store the threshold value. The controller performs the output process on the condition that the number of the specification information selected in the selection process is less than the threshold value, and responds on the condition that the number is determined to be equal to or more than the threshold value. Outputs information indicating the inability.

If the question input from the voice recognition system is ambiguous and the number of specification information to be answered is large, information indicating that the answer cannot be answered is output.

If the number of specification information to be answered is large, communication traffic may be deteriorated and it may take time to respond. It may also confuse the residents who receive the answers. By limiting the number of specification information to be answered by the threshold value, it is possible to shorten the time until the answer and prevent the resident from being confused.

(7) Preferably, in the output process, information according to the specification information may be output by at least one of character information, image information, and voice information.

When the voice information is output, for example, the output voice information is input to the voice recognition device as it is, and the resident is answered by voice. When the text information or image information is output, the text information or image information is input to the mobile terminal or personal computer owned by the resident.

(8) Preferably, the controller determines that the monitoring process for monitoring whether or not the new housing information file is registered in the storage device and the new housing information file are registered in the monitoring process. The above storage process may be executed for the new housing information file on the condition that.

By executing the monitoring process and the storage process, the information processing system can be used as soon as a new housing information file is registered.

Preferably, the controller has an input device that accepts an operator's input operation, the third table includes a plurality of member information to which a member code is assigned, and each member information has an attribute. Each of the plurality of specification information associated with the code may be received by the input device to change or add the code in the code table.

The type of specification information constituting the third table can be freely changed and added by the input device.

According to the information processing system according to the present invention, a resident can be made to acquire information about a house by using a voice recognition system.

FIG. 1 is a schematic configuration of an information processing system 10 according to an embodiment. FIG. 2 is a schematic configuration diagram of the information processing device 12, the device memory 13, and the CAD system 30 according to the embodiment. FIG. 3 is a diagram showing the second table 52. FIG. 4 is a diagram showing a code table 54. FIG. 5 is a diagram showing a third table 53. FIG. 6 is a diagram showing the first table 51. FIG. 7A is an explanatory diagram for explaining the request information, and FIG. 7B is an explanatory diagram for explaining the search code. FIG. 8 is a flowchart illustrating the storage process. FIG. 9 is a flowchart showing the main process. FIG. 10 is a flowchart illustrating a monitoring process and a storage process. 11A and 11B are views according to the first modification, FIG. 11A shows request information, FIG. 11B shows a fourth table 55, FIG. 11C shows a part of the first table 51, and FIG. 11D shows a part of the first table 51. Indicates the generated search code. FIG. 12 is a diagram showing a third table 63 according to the second modification.

Hereinafter, embodiments of the present invention will be described. It goes without saying that the embodiments described below are merely examples of the present invention, and the embodiments of the present invention can be appropriately changed without changing the gist of the present invention.

The information processing system 10 of this embodiment is shown in FIG. The information processing system 10 is a system that uses a voice recognition system 20 to provide information about a house to a resident. This will be described in detail below.

The voice recognition system 20 is a system used for voice control of devices such as televisions, lighting fixtures, and air conditioners, and for purchasing products via the Internet. Specifically, the voice recognition system 20 includes a plurality of voice recognition devices 21 and a server 23 capable of communicating with the voice recognition device 21.

One or more voice recognition devices 21 are installed in each house. For example, in one house, the voice recognition device 21 is installed only in the living room, in the other house, the voice recognition device 21 is installed in the living room and the bedroom, respectively, and in the other house, the living room and the study are installed. A voice recognition device 21 is installed in each of the children's rooms.

The voice recognition device 21 has a microphone 22 that converts voice into voice information. The voice recognition device 21 converts the voice emitted by the resident into voice information.

Further, the voice recognition device 21 has a first communication unit that communicates with the server 23 via the Internet 99, and a second communication unit that communicates with a television, a lighting device, and an air conditioner. The voice recognition device 21 outputs the converted voice information to the server 23 using the first communication unit. Further, the voice recognition device 21 communicates with the television, the lighting equipment, and the air conditioner by using the second communication unit, and operates these devices according to the information input from the server 23.

The server 23 is, for example, a cloud server composed of a plurality of servers connected to the Internet 99. The server 23 stores the voice recognition program in the memory. The server 23 analyzes the input voice information by the voice recognition program and outputs the information according to the analysis result. For example, when the voice recognition device 21 installed in one house converts the voice "Turn on the TV" into voice information and outputs it, the server 23 issues a command to "turn on the TV". Is returned to the voice recognition device 21. Upon receiving the command, the voice recognition device 21 outputs a control signal for turning on the power of the television to the television.

The server 23 outputs the request information shown in FIG. 7A to the information processing system 10 according to the input voice information. For example, when the input voice information is a question "What is the part number of the bedroom lighting?", The server 23 outputs the request information to the information processing system 10. That is, the server 23 asks a question about a house, a question about members such as pillars and floors constituting the house, a question about a window provided in the house, or a question for which such information is necessary for answering. Upon receipt, the request information is output to the information processing system 10.

The request information includes a customer code, an answer command, and request information. The customer code is output from the voice recognition device 21 together with the voice information. The customer code is given to the resident by, for example, a contract between the owner of the information processing system 10 and the resident. The assigned customer code is, for example, the same code as the customer code assigned to the housing information file (described later) that models the house. The resident registers the assigned customer code in the voice recognition device 21 in advance. When the voice recognition device 21 outputs the voice information, the voice recognition device 21 outputs the registered customer code together with the voice information. An IP address, MAC address, or other identification code may be used instead of the customer code. The customer code, IP address, and MAC address are examples of the identification information of the present invention.

The answer command is a command for designating the form of the answer, the destination to which the information processing system 10 outputs the answer, and the like. The form of the answer is, for example, voice, image, and text. The destination for outputting the answer is the IP address of the server 23, the IP address of the mobile terminal or personal computer of the resident who asked the question, and the like. The information processing system 10 outputs an answer to the IP address specified by the answer command in the form (voice or the like) specified by the answer command.

The form of the answer specified by the answer command and the destination to output the answer are, for example, specified by the resident when asking a question. When the resident inputs to the voice recognition device 21 together with the question that the resident specifies the answer by voice, the server 23 performs voice analysis, analyzes the above designation and the question of the resident, and indicates the IP address and voice of the server 23. Generate an answer command and include it in the request information.

The request information is information in response to a question such as "What is the part number of the bedroom lighting?" For example, the server 23 analyzes the input voice information by a voice recognition program, and sets a standard question according to the analyzed content as request information. Specifically, the request information is generated from the character information of the analyzed contents. For example, the request information is composed of character information such as "bedroom", "lighting", and "product number".

The request information is divided into specific information indicating a place and a member and question information. Specific information is, for example, "bedroom", "living room", "kitchen", "window", "lighting", "wall", and the like. Question information includes "product number", "size", "color", and "material". Note that this classification may be performed not by the server 23 of the voice recognition system 20 but by the information processing device 12 described later.

The request information is input to the information processing system 10 via the Internet 99. The information processing system 10 generates an answer to the question indicated by the request information of the request information, and outputs the answer to the address specified in the form (voice or the like) specified by the answer command. Hereinafter, the information processing system 10 will be described in detail.

The information processing system 10 includes a part of a CAD system 30 that models a house. First, the CAD system 30 will be described.

As shown in FIG. 2, the CAD system 30 includes a plurality of CAD terminals 32 installed in each branch and the like, and a central server 31 that communicates with the CAD terminals 32 via the communication network 98. The central server 31 is installed at the head office or the like. The communication network 98 is the Internet or an intranet. The CAD terminal 32 is composed of, for example, a server on which three-dimensional CAD software is installed, an input terminal such as a keyboard for performing an input operation, and a monitor. The central server 31 is wired or wirelessly connected to a storage device 33 that stores a house information file of a modeled house. Each CAD terminal 32 sends the created housing information file to the central server 31, or receives the housing information file from the central server 31.

The housing information file will be described in detail with reference to FIG. A customer code is attached to the housing information file. The customer code is input by, for example, a designer or an operator, and is given to each housing information file. In the illustrated example, the customer code "1111" is assigned to the first housing information file, and the customer code "1112" is assigned to the second housing information file.

Each housing information file includes a plurality of member information. The members indicated by the member information are ceilings, floors, walls, windows, lights, tables, and the like. Each member information is given a member code. That is, each member (member information) can be identified by a member code. In the illustrated example, the member code "aaaa" is assigned to the "window 1", and the member code "bbbb" is assigned to the "window 2".

Each member information includes a plurality of attribute codes. The attribute code indicates the type, hierarchy, location, material, color, manufacturer name, product number, relative position, width, height, height, and the like. Each attribute code is identified by an identification code. In the illustrated example, the first attribute code is identified by the identification code "BBBB", and the second attribute code is identified by the identification code "CCCC".

The first attribute code indicates the type of member such as "window", "lighting", "wall", "ceiling", and "table". The second attribute code indicates a hierarchy such as "1st floor", "2nd floor", or "3rd floor". The third attribute code indicates a place such as "bedroom", "living room", "kitchen", or "children's room". The fourth attribute code indicates a material such as "aluminum", "iron", or "pottery". The fifth attribute code indicates a color such as "black", "white", or "gray". The sixth attribute code indicates a manufacturer name such as "Company A" or "Company B". The seventh attribute code indicates a "product number". The eighth attribute code indicates "a position relative to the children's room". The ninth attribute code indicates "a position relative to the living room".

The information indicated by each attribute code is represented by, for example, a character code. For example, the information "window" indicated by the first attribute code of the first member shown in FIG. 3 is represented by the character code "gggg". The information indicated by each attribute code is an example of the specification information of the present invention.

In addition to the above-mentioned attribute codes, each member information is associated with various attribute codes indicating a location in the room, a relative position with other members in the room, and the like.

Each house information file created by the CAD terminal 32 is stored as a house information database in the storage device 33 connected to the central server 31. A part of the information in the housing information file is copied to the device memory 13 of the information processing system 10. Hereinafter, the information processing system 10 will be described in detail.

As shown in FIG. 1, the information processing system 10 includes a controller 11, a device memory 13, and the above-mentioned storage device 33. The controller 11 is composed of an information processing device 12 and the above-mentioned central server 31. That is, the information processing system 10 is composed of a part of the CAD system 30 (central server 31 and storage device 33), the information processing device 12, and the device memory 13.

The information processing device 12 is connected to the central server 31 via a communication network 98 such as the Internet or an intranet. That is, the information processing device 12 can communicate with the central server 31 via the communication network 98.

The information processing device 12 is connected to the device memory 13 by wire or wirelessly. The information processing device 12 writes information to the device memory 13 and reads the information from the device memory 13.

As shown in FIG. 2, the apparatus memory 13 stores the first table 51, the third table 53, the code table 54, and the threshold value. The first table 51, the code table 54, and the threshold value are stored in the device memory 13 in advance.

The third table 53 is a table generated by the information processing apparatus 12 selecting a part of the above-mentioned housing information file and storing it in the apparatus memory 13. As described above, since the information processing device 12 and the central server 31 communicate with each other via the communication network 98, collisions and the like are expected to occur. Further, the housing information file stored in the storage device 33 of the central server 31 has a large amount of information. The third table 53 is generated so that the information processing apparatus 12 can immediately obtain the necessary information. That is, a third table 53 composed of information necessary for answering is generated and stored in the device memory 13 connected to the information processing device 12 so that the information processing device 12 can immediately answer the voice recognition system 20. Keep it.

Whether or not the information is necessary for the answer is determined by the code table 54 shown in FIG. More specifically, the code table 54 is composed of a member code and an attribute code as shown in FIG. In the illustrated example, the code table 54 has a member code "jklm" indicating "basic form 1", an attribute code "FFFF" indicating "ordering date", and the like.

The member code and attribute code shown in the code table 54 are input by the operator using the input device 14 of the information processing device 12. The member code and attribute code to be input are determined by assuming the question of the resident. For example, the member code "jklm" is registered in the code table 54 on the assumption that the resident does not ask a question about the basic formwork 1. The operator registers the member code and the attribute code in the code table 54 before the operation of the information processing system 10 is started. Alternatively, the operator adds the member code or attribute code to the code table 54 or changes the registered member code or attribute code after the operation of the information processing system 10 is started.

Information other than the information shown by the member code and the attribute code shown in the code table 54 is selected from the housing information file, and the selected information generates the third table 53 shown in FIG. Unlike the first table 51, the third table 53 shown in FIG. 5 does not have member information of the 33rd member and the 34th member. Further, unlike the first table 51, the third table 53 does not have the attribute information indicated by the 22nd attribute code. That is, the amount of information in the third table 53 is smaller than that in the first table 51.

The first table 51 shown in FIG. 6 is a table used to generate a search code (FIG. 7 (B)) from the request information (FIG. 7 (A)) input from the server 23 of the voice recognition system 20. is there. More specifically, the first table 51 is a table in which specific information (character information) and question information (character information) are associated with a generated code. In the illustrated example, as specific information, "1st floor", "2nd floor", "3rd floor", "living room", "bedroom", "kitchen", "ceiling", "floor", "wall", "window" , "Lighting" and the like, and as question information, "height", "width", "depth", "color", "material" and the like.

Text information "1st floor", "2nd floor", "3rd floor", "living room", "bedroom", "kitchen", "ceiling", "floor", "wall" are generated codes "qqqq", " "hhh", "lmnp", "rrrr", "iii", "pqrs", "rstu", "stuv", and "ceiling" are associated with each other. However, the character information and the generated code may not have a one-to-one relationship. That is, one generation code may be associated with a plurality of character information, and conversely, a plurality of generation codes may be associated with one character information.

Specifically, the two character information "living room" and "living room" are associated with the generation code "rrrr". Further, it is associated with three character information "switch", "button", and "operation panel" generative code "tubw".

On the contrary, three generation codes "UUUU", "VVVV", and "WWWW" indicating width, height, and depth are associated with one character information "size", respectively.

Therefore, even if the resident refers to the same room as "living room" or "living room", the same generation code "rrrr" is obtained. Also, when the resident says "size" without specifying whether it is width, height, or depth, three generation codes "UUUU" indicating "width", "height", and "depth" are shown. , "VVVV", "WWWW" are obtained. Even if the resident calls the same room "living room" or "living room", the language interpretation AI function that the same generation code "rrrr" can be obtained is provided to the server 23 of the voice recognition system 20. You may have it. That is, the server 23 outputs the character information "living room" regardless of whether the voice information "living room" is input or the voice information "living room" is input.

From the generated generation code, the search code shown in FIG. 7B is generated. Specifically, the search code is composed of a member specific part composed of a generated code generated from the character information of the specific information and an information specific part composed of the generated code generated from the character information of the question information. The member specific part is a part that specifies a member. The information specific part is a part that specifies the specification information to be answered. A member (member information) such as a window 1 is specified from the code of the member specific part, and specification information that is an answer to a question is specified from the information specific part. Details will be described later.

The threshold value stored in the device memory 13 determines the upper limit of the number of pieces of information for answering the resident's question. That is, when a resident's question uses an ambiguous expression such as "size" and the amount of information to be answered is enormous, a threshold is used to limit the answer. Details will be described later.

The above-mentioned first table 51, third table 53, code table 54, and threshold value stored in the device memory 13 are used for generating an answer by the information processing device 12. The details will be described below.

The information processing device 12 is, for example, a server, and as shown in FIG. 1, is connected to the server 23 of the above-mentioned voice recognition system 20 via the Internet 99. That is, the information processing device 12 can receive request information from the server 23 via the Internet 99.

As shown in FIG. 2, the information processing device 12 includes an input device 14 that accepts an input operation by an operator, and a CPU 15 that reads and executes an information processing program 16 stored in the built-in memory or the device memory 13. The device memory 13 itself may be the built-in memory of the information processing device 12. Hereinafter, the information processing performed by the information processing apparatus 12 will be described with reference to FIGS. 8 to 10.

The information processing device 12 executes the storage process shown in FIG. 8 before the operation of the information processing system 10 is started. The storage process is a process of creating a third table 53 according to the code table 54 (FIG. 4) and storing the created third table 53 in the device memory 13.

The information processing device 12 transmits the transmission request information including the code shown in the code table 54 to the central server 31 (S11). The central server 31 that has received the transmission request information reads the housing information file from the storage device 33 (S12). The information processing device 12 excludes the code indicated by the transmission request information code from the member code, attribute code, and character code of the read house information file, and transmits the remaining code to the information processing device 12 (S13). ..

The information processing device 12 that has received the code generates a third table 53 from the received code, and stores the generated third table 53 in the device memory 13 for each customer code (S14).

When the operation of the information processing system 10 is started after the storage process is executed, the information processing device 12 executes the main process of outputting an answer in response to the request from the voice recognition system 20. A detailed description will be given with reference to FIG.

The information processing device 12 waits until the request information is input from the server 23 (S21: No). When the request information is input (S21: Yes), the information processing device 12 extracts a plurality of generated codes from the first table 51 using the specific information and the question information included in the request information (S22). Step S21 is an example of the reception process of the present invention.

The information processing device 12 generates a search code from a plurality of extracted generated codes (S23). For example, as shown in "1" of FIG. 7 (A), when the specific information is "bedroom" and "lighting" and the question information is "product number", the first table 51 (FIG. 7) is used. The generation codes "iii" and "uuuu" are generated, and the generation code "HHHH" is generated from the question information. As shown in "1" of FIG. 7B, the member specific parts are "iii" and "uuuu". A search code is generated in which the information specific part is "HHHH".

Further, when the question information is "size" as shown in "2" of FIG. 7 (A), the information specific part is "UUUU" as shown in "2" of FIG. 7 (B). , "VVVV", "WWWW", three search codes are generated. Step S23 is an example of the generation process of the present invention.

After generating the search code, the information processing device 12 selects the third table 53 to which the customer code matching the customer code included in the request information is assigned (S24). For example, when the customer code is "1111", the third table 53 (FIG. 5) of the first housing information file to which the customer code "1111" is assigned is selected as the table to be used for the search.

Next, the information processing device 12 identifies a member (member information) having a code indicated by a member specifying portion of the search code in the third table 53 (S25). For example, when the code indicated by the member specific portion is "iiiii" or "uuuu", the first member (bedroom window) having "iiiii" or "uuuu" as an attribute code is specified. In addition, when there are two windows in the bedroom, two members are specified.

Next, the information processing device 12 reads out the specification information (character code) indicated by the attribute code that matches the information identification code as the answer information to be answered in the specified member (S26). The processing of steps S24 to S26 is an example of the selection processing of the present invention.

Next, the information processing device 12 determines whether or not the number of read response information is less than the threshold value (S27). For example, if a resident of a house with 18 lights asks the question "What is the part number of the lights?", One answer information is obtained for each light. That is, 18 response information can be obtained. This "18" is the "number of acquired response information".

When the information processing device 12 determines that the number of acquired answer information is less than the threshold value (S27: Yes), the information processing device 12 outputs an answer to the destination indicated by the answer command in the answer form indicated by the answer command (FIG. 7) (S28). ). For example, the information processing device 12 converts the acquired response information into voice information and outputs it to the server 23, or converts the acquired response information into text information or image information, and converts the acquired response information into text information or image information, and the server 23 or a resident's mobile terminal. And output to a personal computer. When the answer information is sent to the resident's mobile terminal or personal computer, the voice information indicating that "the answer has been sent to the mobile terminal (personal computer)" is sent to the voice recognition device 21 via the server 23. You may send it. The process of step S28 is an example of the output process of the present invention.

Further, when the information processing device 12 determines that the number of acquired answer information is equal to or greater than the threshold value (S27: No), the information processing device 12 transmits the information meaning "cannot answer" to the server 23, the resident's mobile terminal, or the personal computer. Output (S29) and end the main process. Information that means "unanswerable" is, for example, "cannot limit the question" or "cannot answer".

In addition to the information meaning "unanswerable", information limiting the content of the question may be output. For example, if the question is "What is the size of the window?", Information that means "Which room is the window?" Or "Is it the width of the window?" Is output.

Further, the information processing device 12 executes the monitoring process and the storage process shown in FIG. The information processing device 12 inquires the central server 31 whether or not a new housing information file has been registered at predetermined time intervals. The predetermined time is, for example, 1 hour, 6 hours, or 24 hours.

For example, the central server 31 stores the date and time when the house information file is registered as date and time information in the storage device 33 in association with the customer code of the house information file, and stores the date and time inquired by the information processing device 12 in the storage device 33. Remember in. The central server 31 uses a house information file having date and time information since the previous inquiry date and time as a new house information file. When the central server 31 receives an inquiry from the information processing device 12, it sends a reply to the information processing device 12 with a flag indicating whether or not a new housing information file has been found.

The information processing device 12 determines whether or not a new housing information file has been registered based on the flag included in the reply from the central server 31. When the information processing device 12 determines that the new housing information file is not registered (S31: No), the information processing device 12 ends the process. When the information processing device 12 determines that a new housing information file has been registered (S31: Yes), the information processing device 12 transmits transmission request information including the code of the code table 54 to the central server 31 (S32), and as a response, a new transmission request information is newly registered. The code selected for the registered housing information file is received (S33). The information processing device 12 creates a third table 53 for the new housing information file according to the received code, and ends the monitoring process and the storage process.

[effect]
In the present embodiment, the information processing apparatus 12 uses the first table 51 stored in the apparatus memory 13 to generate a search code including a plurality of generated codes. On the other hand, in the third table 53, a member code and an attribute code are assigned to each member. Therefore, the information processing device 12 can acquire and output the answer information that is the answer to the question of the resident from the third table 53. As a result, the voice recognition system 20 can be used to allow the resident to freely acquire information about the house.

Further, in the present embodiment, since the specification information to be answered is stored in the device memory 13 connected to the information processing device 12 by wire or wirelessly, the information processing device 12 has specifications regardless of communication failure such as collision. Information can be read. Further, since only a part of the information stored in the storage device 33 of the CAD system 30 is stored in the device memory 13 and all the information stored in the storage device 33 is not stored in the device memory 13, the device. The capacity of the memory 13 can be reduced, and the search for specification information becomes faster. Therefore, the time from the input of the voice (question) to the voice recognition device 21 to the answer to the question is shortened as compared with the case where the information processing device 12 reads the specification information from the storage device 33. As a result, it is possible to make the resident obtain information about the house without feeling stress.

In addition, since the threshold value limits the number of specification information to be answered, the occurrence of retries is suppressed, the time until the answer is shortened, and the resident who received the answer is prevented from being confused. ..

In addition, since the code shown in the code table 54 can be changed or added, even if a new request (question) of a resident that has not been expected up to now arises, the request is immediately responded to. be able to.

Further, since the monitoring process and the storage process are executed, the information processing system 10 can be used by the resident as soon as a new house information file is registered.

Further, since the central server 31 only needs to output the housing information file according to the transmission request information transmitted by the information processing device 12, the information processing system 10 can be used without making a significant change to the existing CAD system 30. Can be built.

In addition, since the member information has an attribute code indicating "relative position with other rooms", the question "What is the color of the wall of the room above the bedroom?" And "The wall of the room on the west side of the children's room" You can also answer questions that identify another room based on one room, such as the question "What is the color of?"

[Modification 1]
In the first modification, as shown in FIG. 11A, an example in which the IP address of the voice recognition device 21 is included in the request information input from the server 23 will be described.

As shown in FIG. 11B, the fourth table 55 in which the IP address of the voice recognition device 21 and the room in the house are associated with each other is stored in the device memory 13. The association between the IP address of the voice recognition device 21 and the room in the house is performed by, for example, voice input. Specifically, the resident inputs the voice "This room is a bedroom" to the voice recognition device 21. The voice recognition device 21 converts the voice into voice information, and outputs the converted voice information, its own IP address, and the customer code to the server 23. The server 23 analyzes the voice information and outputs the character information meaning "this room is a bedroom", the IP address of the voice recognition device 21, and the customer code to the information processing device 12. The information processing device 12 creates the fourth table 55 in association with the room (bedroom) included in the character information and the IP address of the voice recognition device 21. The IP address indicating the room in the house is an example of the room information of the present invention.

In the illustrated example, in the fourth table 55, the IP address "192.168.2.160" and the attribute code "rrrr" indicating the living room are associated with each other, and the IP address "192.168.1.168" is used. It is associated with the attribute code "iiiii" indicating the bedroom.

In the first table 51, in addition to the correspondence shown in FIG. 6, the correspondence shown in FIG. 11C is shown. Specifically, the character information "this room" is associated with a code indicating the room specified in FIG. 11B. Further, the character information "lower room" and "adjacent room" are associated with a code indicating a relative position with respect to the room specified in FIG. 11B.

In the illustrated example, the character information "this room" is associated with the character code "rrrr" meaning "living room" and the character code "iiiii" meaning "bedroom". Further, the character information "lower room" is associated with the code "mnpq" indicating "under the bedroom", and the character information "next room" is associated with the code "npqr" indicating "next to the bedroom". Has been done.

The information processing device 12 generates the search code shown in FIG. 11D by the plurality of generation codes generated from the character information, as in the above-described embodiment. In the illustrated example "1", the search codes "rrrr" "gggg" "VVVV" are generated, and in the illustrated example "3", the search codes "mnpq" "gggg" "VVVV" are generated. In "1" of the illustrated example, the third attribute code "rrrr" indicating the type of the room is included in the search code, whereas in "3" of the illustrated example, the third attribute code is not included in the search code. Instead, the search code includes an attribute code "mnpq" that indicates the relative position to the bedroom.

The information processing device 12 acquires the specification information to be the answer by using the generated search code as in the above-described embodiment.

[effect]
In this modification, the room in the house where the voice recognition device 21 is installed can be specified by using the fourth table 55. Therefore, it is possible to answer questions that do not specify the type of room, such as "What is the size of the window in this room?"

Also, by using the attribute code that indicates the relative position with other rooms, for questions such as "What is the width of the window in the room below this room?" And "What is the color of the wall in the room next to this room?" Can also be answered.

[Modification 2]
In the above-described embodiment, an example in which the third table 53 is generated in the same data format as the housing information file stored in the storage device 33 of the CAD system 30 has been described. In this modified example, an example in which the answer to the request information is changed to a data format that is easy to search and the third table 63 (FIG. 12) is generated will be described.

As shown in FIG. 12, in the third table 63, the specification information is associated with the attribute code and the character code for specifying the specification information. In the illustrated example, for the character code "mmmm" indicating the part number of the bedroom window, the attribute code "DDDD" of the part number, the character code "gggg" indicating the window, and the character code "hhhh" indicating the second floor are used. A character code "iiiii" indicating a bedroom is associated with it. After acquiring the house information file from the central server 31, the information processing device 12 changes the correspondence of each data of the house information file to the configuration shown in the third table 63 and stores it in the device memory 13.

By generating the third table 64, it is not necessary to distinguish between the specific information and the question information in the request information transmitted by the voice recognition system 20, and the member specific part and the information specific part are classified in the search code. Is no longer needed.

Explain in detail using the question "What is the part number of the bedroom window?" As an example. The request information transmitted by the voice recognition system 20 includes character information of "bedroom", "window", and "product number" as the request information. The information processing device 12 generates a search code including three generation codes "iiiii", "gggg", and "HHHH" from these character information. Next, the information processing apparatus 12 extracts the first information "mmmm" associated with the three generation codes "iii", "gggg", and "HHHH" in the third table 64. "Mmm" is a code indicating the part number "CD-B" of the bedroom window.

In this modification, it is not necessary to divide the character information in the request information into specific information for specifying the member and question information for specifying the specification information to be the answer. As a result, the burden on the voice recognition system side can be reduced.

[Other variants]
In the above embodiment, an example in which the customer code is included in the request information has been described. However, instead of the customer code, the request information may include identification information that identifies the voice recognition device 21, such as the IP address and MAC address of the voice recognition device 21. The device memory 13 further stores a table in which the identification information and the customer code are associated with each other. The information processing device 12 acquires a customer code from an IP address or a MAC address using the table, and identifies the third table 53.

In the above-described embodiment, an example in which the server 23 performs voice analysis has been described. However, a voice analysis program may be installed in the voice recognition device 21. In that case, the voice recognition system is composed of only a plurality of voice recognition devices 21. The request information is directly input from the voice recognition device 21 to the information processing device 12 via the Internet 99.

In the above-described embodiment, an example in which the third table 53 is generated for each customer code and stored in the device memory 13 has been described. However, the third table 53 for each house may be combined into one.

In the above-described embodiment, an example in which the housing information file excluding the code shown in the code table 54 is copied to the device memory 13 has been described. However, the code table 54 may show the code to be copied from the storage device 33 to the device memory 13. That is, the information processing device 12 receives the member code and the attribute code matching the codes shown in the code table 54 from the CAD system 30 and stores them in the device memory 13 as the third table 53.

Further, in the above-described embodiment, an example in which the information processing device 12 inquires the central server 31 whether or not a new housing information file has been registered has been described. However, on condition that a new housing information file is registered, the central server 31 may output a notification to that effect to the information processing device 12. Upon receiving the notification, the information processing device 12 executes the above-mentioned storage process on the newly registered housing information file.

Further, in the above-described embodiment, an example has been described in which the destination in which the information processing apparatus 12 outputs the answer and the form of the answer (voice information, character information, image information) are determined by the answer command. However, the request information does not have to have a response command. In this case, the information processing device 12 outputs the answer as character information or image information to the server 23. The server 23 that has received the answer converts, for example, character information into voice information and outputs it to the voice recognition device 21, and outputs the character information and image information to the resident's mobile terminal or personal computer.

In the above modification, an example of answering a resident's question was explained. However, the information processing system 10 may be used as an aid to the voice recognition system. For example, when the voice "The resident turns on the air conditioner in the children's room" is input to the voice recognition device 21 installed in the living room, the server 23 sends the request information including the character information "children's room" to the information processing device 12. Output. The information output device 12 that has received the request information extracts the "IP address" corresponding to the "children's room" by using the fourth table 55. The information processing device 12 outputs the extracted IP address to the server 23. The server 23 outputs a command to turn on the air conditioner to the input IP address. The voice recognition device 21 that receives the command, that is, the voice recognition device 21 installed in the children's room, outputs a control signal to the air conditioner.

10 ... Information processing system 11 ... Controller 12 ... Information processing device 13 ... Device memory 14 ... Input device 20 ... Voice recognition system 21 ... Voice recognition device 22 ... Microphone 23 ... Server 30 ... CAD system 31 ... Central server 33 ... Storage device 51 ... First table 52 ... Second table 53 ... Third table 54 ... Code table

Claims (9)

It is an information processing system that has a microphone that converts voice into voice information and can communicate with a voice recognition system equipped with a voice recognition device installed in a house.
The voice recognition system identifies the request information indicating a fixed question selected according to the voice information, the request information including a plurality of character information for specifying a plurality of codes, and the house. It outputs the identification information for
A controller that accepts the request information and the identification information,
A device memory that is connected to the controller and stores a first table that associates the character information with the code.
It is equipped with a storage device that can communicate with the controller and stores a plurality of housing information files for each of the above houses.
Each of the above-mentioned house information files includes a second table in which the above-mentioned code is associated with the specification information indicating the specifications of the members constituting the above-mentioned house and the members provided in the house.
The controller is a part of a plurality of the above-mentioned specification information included in each of the above-mentioned housing information files stored in the above-mentioned storage device based on a code table indicating one of the above-mentioned specification information to be selected and the above-mentioned specification information not to be selected. The storage process of generating the specification information and the third table in which the above code for specifying the specification information is selected and storing it in the device memory, and
Reception processing for receiving the request information and the identification information from the voice recognition system,
Based on the first table, a plurality of the above codes corresponding to the above character information included in the received request information are extracted, and a generation process for generating a search code including the extracted plurality of the above codes is performed.
A selection process for selecting the specification information from the third table selected according to the identification information based on the plurality of codes.
An information processing system that executes output processing that outputs information according to the selected above-mentioned specification information. The above controller
An information processing device to which the device memory is connected and executes the storage process, the reception process, the generation process, the selection process, and the output process.
It is capable of communicating with the information processing device and is equipped with a central server to which the storage device is connected.
The device memory stores the code table and stores the code table.
The information processing apparatus transmits transmission request information including the above code shown in the above code table to the central server.
The central server transmits a plurality of the above specification information selected by using the above code included in the transmission request information, and a plurality of the above codes associated with the specification information to the information processing apparatus.
The information processing system according to claim 1, wherein the information processing device stores the received specification information and a plurality of the above codes as the third table for each of the identification information in the device memory. The above-mentioned third table includes a plurality of member information to which each member code is assigned.
Each of the above member information has a plurality of the above specification information associated with the attribute code.
The code includes the member code, the attribute code, and the character code indicating the specification information.
In the selection process, the controller specifies the member information from some of the above codes among the plurality of the above codes, and among the plurality of the above-mentioned specification information possessed by the specified said member information, the other part of the above The information processing system according to claim 1 or 2, wherein the above specification information is specified and selected from a code. The information processing system according to claim 1 or 2, wherein the third table is a table in which the specification information and a plurality of the above codes are associated with each other. In the reception process, the controller receives the room information indicating the room in the house in addition to the request information and the identification information.
The information processing system according to any one of claims 1 to 4, wherein the first table further associates the room information with the code. The device memory stores the threshold value and
The above controller
The output process is performed on the condition that it is determined that the number of the specification information selected in the selection process is less than the threshold value.
The information processing system according to any one of claims 1 to 5, which outputs information indicating that an answer cannot be made on condition that the number is determined to be equal to or greater than the threshold value. The information processing system according to any one of claims 1 to 6, wherein the controller outputs information according to the specification information by at least one of character information, image information, and audio information in the output process. The above controller
A monitoring process that monitors whether or not a new housing information file has been registered in the storage device,
The information processing system according to any one of claims 1 to 7, which executes the storage process for the new house information file on condition that it is determined that the new house information file has been registered in the monitoring process. .. The above controller
It has an input device that accepts operator input operations.
The above-mentioned third table includes a plurality of member information to which each member code is assigned.
Each of the above member information has a plurality of the above specification information associated with the attribute code.
The information processing system according to any one of claims 1 to 8, which accepts changes and additions of the attribute codes in the code table by the input device.

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