JP6855553B2 - How to sell fuel to leased vehicles - Google Patents

Description

The present invention relates to a method of selling fuel to a lease contract vehicle for renting a vehicle owned by a fuel sales company.

Conventionally, it has been known that a fuel sales company provides maintenance services such as oil change in addition to selling fuel such as gasoline at a service station. In addition, it is known that personal information of customers who visit the service station and maintenance information of the vehicle are collected with the consent of the customer and registered in the database, and this is utilized to provide more fulfilling services to the customer's vehicle. (See Patent Document 1).

Patent No. 4423134

By the way, in order to provide a new service at a conventional service station, the present inventors have considered providing a service according to a lease contract conclusion business and a maintenance condition associated with the lease contract at the service station. ..

Traditionally, users who have signed a lease contract go to a lease contract dealer for a lease contract, go to a fuel dealer to buy fuel, or contact a vehicle repair shop for vehicle maintenance. This is because it is necessary to use different stores to receive each service, and it is not always convenient for the user.

Therefore, an object of the present invention is to provide a method for selling fuel to a lease contract vehicle with enhanced convenience for a user who has concluded a lease contract.

In order to achieve the above object, the following is provided according to the present invention.
Terminals installed at multiple service stations that provide fuel sales, maintenance, and leasing contracts or brokerage services for renting vehicles, and terminals connected to the communication network.
With the host computer connected to the communication network
A method of selling fuel to a leased vehicle using a data server that stores the terms and conditions of the leased contract so that the host computer can retrieve it.
The customer identification number associated with the user is acquired by the host computer, the customer identification number and the contract conditions of the lease contract registered in the data server are referred to, and the discount grade according to the lease contract is determined. , A method of selling fuel to leased vehicles that sets a discount amount or discount rate for fuel charges according to the discount grade.
Fuel for a leased vehicle in which a contract that includes an oil change in the maintenance item of the lease contract is set to a discount grade with a larger discount rate than a contract that does not include the oil change in the maintenance item of the lease contract. How to sell.

According to the fuel sales system for the lease contract vehicle of the present invention, the service station can collectively provide the user with the lease contract conclusion work, the maintenance work, and the fuel supply work. Therefore, since the user can collectively receive a plurality of services such as leasing contract conclusion work, maintenance work, and fuel supply work at the service station, the convenience of the user can be improved.

Further, since the fuel sales company that sells the fuel provides the lease contract, the discount rate of the fuel can be freely set, and the fuel can be provided to the user at a low price. Furthermore, since the service station provides maintenance work, users who come to the service station to supply fuel will have more opportunities to perform maintenance, and the safety of the vehicle can be kept high and the future residual value of the vehicle can be improved. Can be kept high.

It is an overall block diagram which shows the fuel sales system to the lease contract vehicle which concerns on embodiment of this invention. It is a block diagram which shows the fuel sales system to the lease contract vehicle which concerns on embodiment of this invention. It is a flowchart which shows the fuel sales system to the lease contract vehicle which concerns on embodiment of this invention.

Hereinafter, the fuel sales system for the lease contract vehicle according to the embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is an overall configuration diagram showing a fuel sales system for a lease contract vehicle according to an embodiment of the present invention.
As shown in FIG. 1, the terminals 10 of the fuel sales system for the lease contract vehicle according to the embodiment of the present invention are installed at a plurality of service stations (SS in FIG. 1) of the fuel dealer and are installed in the lease contract vehicle. It is connected to the host computer 20 and the data server 30 of the fuel store that operates the fuel sales system via a communication network 40 such as the Internet. Needless to say, the personal information of the user handled in the present invention is handled after adding strict management and sufficient information protection function.

In addition to selling fuel, the service station of the fuel sales company provides leasing contract conclusion work and maintenance work.

Fuel refers to gasoline, light oil, CNG (compressed natural gas), methanol, electricity, and other power sources for vehicles, and service stations use these power sources as gasoline vehicles, electric vehicles, CNG vehicles, and methanol vehicles. , A facility that supplies electric vehicles.

The lease contract is a contract to rent a vehicle owned by a fuel sales company to a user. The fuel sales company, with the user who rents the vehicle, lease fee, vehicle type, planned mileage, rental period, various insurance contracts, presence of road service, presence of extended warranty of vehicle, maintenance conditions, management of various maintenance, etc. Set lending conditions and conclude a lease contract. The vehicle owned by the fuel sales company itself may be the target of leasing, or the vehicle owned by the leasing company designated by the fuel sales company may be the target of leasing, and the fuel sales company may act as an intermediary between the user and the leasing company. May be good.

In addition, maintenance work refers to various services such as inspection, maintenance, and vehicle inspection of the above vehicles. For example, periodic inspection, oil replacement, tire replacement, brake pad replacement, battery replacement, wiper rubber replacement, and air conditioner filter replacement can be exemplified. When the user concludes the lease contract, the lease contract can include what kind of maintenance items can be performed free of charge during the lease period. For example, the user can conclude a lease contract by selecting one of the maintenance grades A to C as shown in Table 1.

A user who has entered into a lease contract with a maintenance grade of A grade can receive all the maintenance items listed in Table 1 only by paying the lease fee of the lease contract (that is, at no additional cost). On the other hand, a user who has concluded a lease contract with maintenance conditions of C grade cannot receive maintenance related to tire replacement only by paying the lease fee of the lease contract, and if he / she receives tire replacement maintenance, he / she must pay a separate fee. There is. The lease fee of the lease contract will increase or decrease according to this maintenance grade.

The lease fee may be discounted to users whose maintenance grade is A grade, which includes all maintenance items in the lease contract. This is because it is expected that the vehicle residual value at the end of the lease contract will be high if the user performs all the maintenance, and this amount can be returned to the user at the initial stage of the lease contract.

When the user concludes a lease contract at the service station, after obtaining the consent of the user, the contents of the lease contract are transmitted from the terminal 10 installed at the service station to the host computer 20 via the communication network 40. The host computer 20 collects these lease contract contents and stores the lease contract contents as a database 31 of the data server 30 so that it can be retrieved. The contents of the lease contract transmitted from the terminal 10 include at least the customer identification number, the vehicle identification number, and the maintenance grade in addition to the contents of the normal lease contract. The customer identification number and the vehicle identification number do not necessarily mean only the numbers, but also those that can identify the vehicle to be leased by symbols, characters, or a combination thereof.

At the time of concluding the lease contract, the fuel sales company issues the customer identification number associated with the user who has concluded the lease contract to the user. For example, the credit card number of the user is registered as the customer identification number in the database 31 in the data server 30, so that the customer can be identified from the customer identification number. In addition to using the credit card number, a dedicated IC card in which the customer number is embedded may be issued to the user, or a dedicated IC tag in which the customer number is embedded may be attached to the vehicle to be leased. Further, in addition to the customer identification number, the vehicle identification number associated with the leased vehicle may be associated with the credit card number, or the vehicle identification number may be embedded in the dedicated IC card or the dedicated IC tag together with the customer identification number. ..

When concluding a lease contract, if you show the credit card number associated with at least one of the customer identification number and the vehicle identification number, or the dedicated IC card and dedicated IC tag to the fuel sales company at the time of fuel supply, you will receive a fuel discount service. The fuel sales company notifies the user that this will be done.

The above lease contract conclusion business may be provided at the service station, or after the lease contract is concluded at a place other than the service station and the user's consent is obtained, the person in charge of the fuel sales company will be the host computer. You may enter the lease contract information directly in 20.

Next, with reference to FIGS. 2 and 3, a method of discounting the fuel charge when the fuel sales company sells fuel to the leased vehicle will be described. FIG. 2 is a block diagram showing a fuel sales system to a lease contract vehicle according to the present embodiment, and FIG. 3 is a flowchart showing a fuel sales system to a lease contract vehicle according to the present embodiment.

When a user who has signed a lease contract with a fuel sales company comes to a service station to supply fuel to a vehicle to be leased, the user first arrives at the terminal 10 before supplying fuel or settling the fuel charge at the service station. By holding the credit card over the identification number reading unit 11, the credit card number as the customer identification number is input to the terminal 10. When the terminal 10 determines that the customer identification number has been input (step S01 Yes), the terminal 10 proceeds to step S02.

If the customer identification number is not entered in the terminal 10 by the time the fuel is supplied or the fuel charge is settled (step S01 No), for example, if a customer who has not concluded a lease contract intends to purchase fuel in cash. The terminal 10 determines that the fuel is sold to a customer who has not concluded a lease contract, and the sales charge calculation unit 15 calculates the fuel charge without discounting the fuel charge (step S05).

As shown in FIG. 2, the credit card number read from the identification number reading unit 11 of the terminal 10 is transmitted to the host computer 20 by the transmitting unit 12 of the terminal 10 via the communication network 40. The receiving unit 21 of the host computer 20 receives the credit card number transmitted via the communication network 40.

Next, the lease contract confirmation unit 22 of the host computer 20 refers to the database 31 in which the credit card number associated with the customer identification number and the lease contract contents in the data server 30 are registered, and sells the fuel. The content of the lease contract of the user is confirmed (step S02).

If the credit card number is registered in the database 31 (step S02 Yes), the lease contract confirmation unit 22 confirms the maintenance condition grade of the user, and sets the maintenance condition grade as the discount grade of the host computer 20. It is transmitted to the determination unit 23. On the other hand, if the above credit card number is not registered in the database 31 (step S02 No), such as when a customer who has not concluded a lease contract is trying to purchase fuel with a credit card, the lease contract confirmation unit 22 contracts. The fact that there is none is transmitted to the sales charge calculation unit 15 of the terminal 10, and the sales charge calculation unit 15 calculates the fuel charge without discounting the fuel charge (step S05).

Next, the discount grade determination unit 23 determines the discount grade to be applied to the user who has concluded the lease contract according to the grade of the maintenance condition (step S03). That is, the fuel is set to be sold at a large discount rate to the user who has concluded the lease contract with many maintenance conditions. If the user concludes a lease contract with many maintenance conditions and performs frequent maintenance, the vehicle can be maintained in good condition for a long period of time. As a result, the residual value of the vehicle at the end of the lease contract can be maintained high, so that the fuel sales company can discount the fuel charge according to the maintenance conditions.

For example, the discount grade determination unit 23 uses the discount grade determination table as shown in Table 2, determines that the discount grade of a user whose maintenance condition is A grade is 1 grade, and determines that the discount grade of a user whose maintenance condition is B or C grade. The discount grades are judged to be 2 or 3 grades, respectively. The determined discount grade is input to the transmission unit 24 of the host computer 20, and the transmission unit 24 of the host computer 20 transmits the discount grade to the reception unit 13 of the terminal 10 via the transmission network 40.

In addition to the method of simply determining the discount grade according to the amount of maintenance conditions, the discount grade determination unit 23 weights the maintenance items in the order of items that can maintain a high future residual value of the vehicle to determine the discount grade. You may decide. This is because if the future residual value of the vehicle is high, the cost can be returned to the user.

Further, the discount grade determination unit 23 may refer to the maintenance execution history described later in the database 31 and raise the discount grade if various maintenances are carried out within a predetermined period. This is because if the maintenance is carried out within a predetermined period, the future residual value of the vehicle can be maintained high, and the cost can be returned to the user.

When the discount grade is input, the discount charge setting unit 14 of the terminal 10 sets the fuel discount charge using the discount charge table and the discount grade as shown in Table 3 (step S04). For example, as shown in Table 3, the discount rate setting unit 14 has a discount amount of 5 yen per liter of fuel oil for users of the first grade, and a discount of 3 yen per liter of fuel oil for users of the second grade. A discount of 1 yen per liter of fuel oil will be set for users of the 3rd grade. The discount rate setting unit 14 may set the discount amount according to the discount grade as in the present embodiment, or set the discount rate (how many discounts) according to the discount grade and set the fuel charge. May be good.

When the fuel discount charge is set by the discount charge setting unit 14, the sales charge calculation unit 15 of the terminal 10 calculates the final sales charge in consideration of the set discount charge, the fixed price of the fuel, and the supply quantity. The calculated sales charge is input from the sales charge calculation unit 15 to the display unit 16, the sales charge is displayed on the display unit 16 (step S06), and the fuel sales system to the lease contract vehicle ends the process.

As described above, according to the fuel sales system for the leased vehicle according to the present embodiment, the user collectively performs operations related to the leased vehicle such as conclusion of the lease contract, maintenance, and fuel supply at the service station of the fuel sales company. Since it can be received at, the convenience for the user is improved.

In particular, maintenance can be performed when the user comes to the service station to purchase fuel, which improves the frequency of maintenance and keeps the vehicle in good condition at all times, thus keeping the vehicle safe. it can. In addition, when maintenance of the vehicle is required, the maintenance contractor does not have to go to the user to pick up the vehicle to carry out the maintenance, and the cost related to the pick-up work is reduced. You may put it in and discount the lease fee of the lease contract.

Further, since the contents of the lease contract are aggregated in the data server 30 connected to the plurality of terminals 10 via the communication network 40, the user can install the plurality of terminals 10 connected via the communication network 40. You can get the discount service of the above fuel charges at any of the service stations.

Further, according to the fuel sales system for the lease contract vehicle according to the present embodiment, the fuel sales company that sells the fuel concludes a lease contract including conditions such as maintenance, and the fuel is a product that the company sells. You can freely set the discount rate of. In addition, the user can receive a discount service for fuel charges according to maintenance conditions.

The user can read the dedicated IC card in which the customer identification number is embedded into the card reader as the identification number reading unit 11 of the terminal 10, or the dedicated IC tag attached to the vehicle can be used as the identification number reading unit 11 of the terminal 10. The customer identification number may be input to the terminal 10 by being read by the tag reading unit of.

Further, in the above example, the lease contract confirmation unit 22 refers to only the customer identification number as the database 31 in the data server 30, but the vehicle identification number is referred to as the database 31 to sell the fuel. You may check the contents of the lease contract of the target user. Further, it may be confirmed whether both the customer identification number and the vehicle identification number match the contents of the lease contract stored in the database 31, and the contents of the lease contract of the user to whom the fuel is sold may be confirmed.

When embedding at least one of the customer identification number and the vehicle identification number in the dedicated IC tag, for example, affix it near the fuel supply port of the vehicle to be leased, and attach the identification number reading unit 11 of the terminal 10 to the fuel supply unit (refueling nozzle, etc.). It is preferable to provide it in the vicinity. According to such an arrangement, the user can input at least one of the customer identification number and the vehicle identification number to the terminal 10 without performing a special operation such as holding a dedicated IC card or the like over the identification number reading unit 11. it can.

Further, the transmission unit 11 of the terminal 10 transmits the maintenance performed to the host computer 20 via the communication network 40, and the host computer 20 stores the maintenance execution history in the database 31 of the data server 30 as a maintenance record management unit. 25 may be provided.

The maintenance record management unit 25 also has the maintenance record management unit 25 when at least one of the customer identification number and the vehicle identification number is input to the host computer 20 at the time of fuel sales and the lease contract confirmation unit 22 refers to the database 31. With reference to the maintenance execution history, the maintenance implementation status is displayed on the display unit 16 of the terminal 10 via the communication network 40. According to such a configuration, even if the user does not remember the maintenance execution interval, the display unit 16 of the terminal 10 displays the maintenance implementation status at the time of fuel supply, thereby providing the user with appropriate maintenance. can do.

When the maintenance record management unit 25 displays the maintenance implementation status on the display unit 16, when the maintenance management unit 25 determines that the specific maintenance has not been performed for a predetermined period, the terminal 10 is displayed via the communication network 40. The display unit 16 may be displayed to prompt the user to perform the maintenance. According to such a configuration, the fuel sales company can maintain a high residual value of the vehicle at the end of the lease contract by having the user perform maintenance at an appropriate time.

Further, in order to maintain a high residual value of the vehicle at the end of the lease contract, the car wash service of the leased vehicle may be provided free of charge at the service station of the fuel sales company.

In the above embodiment, the discount grade determination unit 23 determines the discount grade according to the maintenance conditions, but in addition to the maintenance conditions, other lease contract conditions such as the presence or absence of road service and the presence or absence of various maintenance management services Of course, the discount grade may be determined accordingly.

In the above embodiment, the identification number reading unit 11 of the terminal 10 reads at least one of the customer identification number and the vehicle identification number embedded in the credit card, the dedicated IC card, the dedicated IC tag, etc., and the customer identification number and the vehicle identification number Although the configuration in which the host computer 20 to which at least one is input refers to the contract contents from the database 31 has been described, the present invention is not limited to this.

For example, the lease contract contents including the maintenance conditions are written in the dedicated IC card and the dedicated IC tag in addition to at least one of the customer identification number and the vehicle identification number, and the terminal 10 is the host computer 20, the data server 30, and the data server 30 when the fuel is sold. When the communication network 40 cannot be connected, the terminal 10 may temporarily read the maintenance conditions at the same time as at least one of the customer identification number and the vehicle identification number to provide the discount service.

In this case, the terminal 10 executes the processes of steps S03 to S06. That is, the terminal 10 determines the discount grade according to the contents of the lease contract, calculates the sales charge by applying the discount charge, and displays the sales charge to which the discount charge is applied on the display unit 16. According to such a configuration, by completing the processing only by the terminal 10, the discount sales service of the fuel can be provided even when the terminal 10 cannot connect to the host computer 20, the data server 30, and the communication network 40. ..

10 terminals, 11 identification number readers, 12 transmitters, 13 receivers, 14 discount rate setting units, 15 sales charge calculation units, 16 display units, 20 host computers, 21 receiver units, 22 lease contract confirmation units, 23 discount grades. Judgment unit, 24 transmitter, 25 maintenance record management unit, 30 data server, 31 database, 40 communication network

Claims (1)

Terminals installed at multiple service stations that provide fuel sales, maintenance, and leasing lease contracts or brokerage services, and are connected to the communication network.
With the host computer connected to the communication network
A method of selling fuel to a leased vehicle using a data server that stores the terms and conditions of the leased contract so that the host computer can retrieve it.
The customer identification number associated with the user is acquired by the host computer, the customer identification number and the contract conditions of the lease contract registered in the data server are referred to, and the discount grade according to the lease contract is determined. , A method of selling fuel to leased vehicles that sets a discount amount or discount rate for fuel charges according to the discount grade.
Fuel for a leased vehicle in which a contract that includes an oil change in the maintenance item of the lease contract is set to a discount grade with a larger discount rate than a contract that does not include the oil change in the maintenance item of the lease contract. How to sell.

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