JP6871019B2 - Charge collection system, automatic charge collection machine, charge collection method, and program - Google Patents

Description

The present invention relates to a toll collection system, an automatic toll collection machine, a toll collection method, and a program.

Tollhouses on toll roads are equipped with automatic toll collectors to automatically collect tolls. Such an automatic toll collector can calculate tolls, accept payments of tolls by cash or credit card from vehicle drivers (hereinafter referred to as users), pay out change and issue receipts as necessary. By automatically performing such processing, it is not necessary to have a staff member such as a collection person resident at the toll booth.
In addition, the tollhouse may be provided with a vehicle type discriminating device for discriminating the vehicle type of the vehicle. At this time, the automatic toll collection machine calculates the toll according to the vehicle type determined by the vehicle type determination device.

Furthermore, tolls may be discounted for users who have a certificate such as a physical disability certificate. For example, in Patent Document 1, the image taken by the camera provided in the automatic toll collection machine is displayed on the monitor installed in the tollhouse office to check the user's face, the contents of the certificate, and the like. An invention is described in which a clerk can apply a discount remotely without going to a tollhouse.

Japanese Unexamined Patent Publication No. 2016-38516

For example, if there is an error in the vehicle type determined by the vehicle type determination device, or if the toll is discounted, the user requests the staff to correct the vehicle type or apply the discount before paying the toll. There is a need to.
However, with the existing automatic toll collector, if the user has already paid the toll, the toll will be recalculated based on the correct vehicle type or whether or not the discount is applied, and the toll will be combined with the paid toll. It is not possible to refund or collect the difference, that is, to re-pay the toll on the spot.

The present invention has been made in view of such a problem, and is a toll collection system, an automatic toll collection machine, a toll collection method, and a program capable of repaying the toll after the payment of the toll is completed. I will provide a.

In order to solve the above problems, the present invention employs the following means.
According to the first aspect of the present invention, the toll collection system (1) that collects the toll from the vehicle (A) passing through the lane acquires the condition information that is the condition for determining the toll. A unit (101), a toll calculation unit (102) that calculates the toll based on the condition information, a completion determination unit (103) that determines whether or not the toll collection has been completed, and the toll. When it is determined that the toll collection is completed, the toll information writing unit (104) that writes the toll information related to the toll to the toll information storage unit (110) and the request reception that accepts the request for re-payment of the toll. A unit (501) is provided. When the condition information acquisition unit receives the request for re-payment, the condition information acquisition unit acquires change information regarding the change of the condition information. The toll calculation unit calculates a new toll based on the change information, and calculates the difference between the new toll and the toll included in the toll information written in the toll information storage unit. To do.
By having such a configuration, the toll calculation unit can change the change information acquired by the condition information acquisition unit when the request reception unit accepts the re-payment request even after the toll collection has been completed. Based on the above, the new toll for the vehicle and the difference between the new toll and the paid toll can be calculated and the toll can be repaid. For this reason, if the user pays a toll higher or lower than the regular toll due to, for example, an error in the vehicle type or omission of application of the discount, the difference is refunded or collected to correct the error in the toll. can do.

According to the second aspect of the present invention, the toll collection system according to the above aspect further includes a start detector (40) for detecting that the vehicle has left the lane. When the start detector detects the exit of the vehicle, the fare information writing unit deletes the fare information from the fare information storage unit.
With such a configuration, the toll information storage unit stores only the toll information related to the vehicle stopped in the lane for payment of the toll. As a result, it is possible to prevent the accuracy of calculation in the charge calculation unit from being lowered by referring to the charge information related to different vehicles. Further, since a plurality of charge information is not stored in the charge information storage unit, the capacity of the charge information storage unit can be reduced to reduce the cost.

According to the third aspect of the present invention, the charge collection system according to the above aspect further includes a receipt processing unit (105) that outputs receipt data based on the charge information. The receipt processing unit outputs the receipt data to which the settlement number is assigned, and when the condition information acquisition unit acquires the change information, the receipt processing unit assigns a settlement number including information indicating that the re-payment has been performed. Output the receipt data.
By having such a configuration, the user and a third party can recognize that the re-payment has been performed by referring to the settlement number of the receipt data. This will prevent fraudulent activities such as the user receiving both the receipt before re-payment and the receipt after re-payment and pretending to have traveled on the toll road multiple times to inflate transportation costs. Is possible.

According to the fourth aspect of the present invention, the charge collection system according to the above aspect has a receipt processing unit (105) that outputs receipt data based on the charge information and a receipt based on the receipt data. It also has a receipt issuing department (17) that issues books. The receipt issuing unit detects whether or not the receipt has been extracted, and the request receiving unit does not accept the request for re-payment when the receipt is extracted.
With such a configuration, the request reception unit does not accept the request for re-payment if the receipt before re-payment has been extracted by the user. This will prevent fraudulent activities such as the user receiving both the receipt before re-payment and the receipt after re-payment and pretending to have traveled on the toll road multiple times to inflate transportation costs. Is possible.

According to the fifth aspect of the present invention, the toll automatic toll collector that collects the toll from a vehicle passing through the lane has a condition information acquisition unit (101) that acquires condition information that is a condition for determining the toll. , The toll calculation unit (102) that calculates the toll based on the condition information, the completion determination unit (103) that determines whether or not the toll collection has been completed, and the toll collection has been completed. When it is determined that the toll has been done, the toll information writing unit (104) for writing the toll information related to the toll in the toll information storage unit is provided. When the condition information acquisition unit acquires the change information regarding the change of the condition information, the toll calculation unit calculates a new toll based on the change information. The difference between the new toll and the toll included in the toll information written in the toll information storage unit is calculated.

According to the sixth aspect of the present invention, in the toll automatic collection machine according to the above aspect, the toll information writing unit erases the toll information from the toll information storage unit when the vehicle leaves the lane. To do.

According to the seventh aspect of the present invention, the automatic charge collection machine according to the above aspect further includes a receipt processing unit (105) that outputs receipt data based on the charge information. The receipt processing unit outputs the receipt data to which the settlement number is assigned, and when the condition information acquisition unit acquires the change information, the receipt processing unit assigns a settlement number including information indicating that re-payment has been performed. Output receipt data.

According to the eighth aspect of the present invention, the toll collection method for collecting the toll from a vehicle passing through the lane includes a condition information acquisition step for acquiring condition information that is a condition for determining the toll, and the condition information. A toll calculation step for calculating the toll based on the above, a completion determination step for determining whether or not the toll collection has been completed, and a toll charge when it is determined that the toll collection has been completed. It has a charge information writing step for writing the charge information related to the charge information in the charge information storage unit, and a request reception step for receiving the request for re-payment of the toll. When the request for re-payment is received in the condition information acquisition step, the change information regarding the change of the condition information is acquired. In the toll calculation step, a new toll is calculated based on the change information, and the difference between the new toll and the toll included in the toll information written in the toll information storage unit is calculated. To do.

According to the ninth aspect of the present invention, the program acquires the condition information that is the condition for determining the toll by using the computer of the toll automatic toll collector that collects the toll from the vehicle passing in the lane. Unit (101), a toll calculation unit (102) that calculates the toll based on the condition information, a completion determination unit (103) that determines whether or not the toll collection has been completed, and a toll collection When it is determined that the toll is completed, the toll information writing unit (104) for writing the toll information related to the toll is written in the toll information storage unit. When the condition information acquisition unit acquires change information regarding the change of the condition information, the toll calculation unit calculates a new toll based on the change information, and the new toll and the charge information storage unit The difference from the toll included in the toll information written in is calculated.

According to the toll collection system, the automatic toll collection machine, the toll collection method, and the program according to the present invention, the toll can be repaid after the payment of the toll is completed.

It is a figure which shows the outline of the toll collection system which concerns on 1st Embodiment. It is a figure which shows the functional structure of the charge collection system which concerns on 1st Embodiment. It is 1st figure which shows the processing flow of the toll collection system which concerns on 1st Embodiment. It is a 2nd figure which shows the processing flow of the toll collection system which concerns on 1st Embodiment. It is a 1st figure explaining the function of the monitoring apparatus which concerns on 1st Embodiment. It is a 2nd figure explaining the function of the monitoring apparatus which concerns on 1st Embodiment. It is a 3rd figure explaining the function of the monitoring apparatus which concerns on 1st Embodiment. It is a figure which shows the hardware configuration of the charge automatic collection machine and the monitoring device which concerns on 1st Embodiment. It is a figure which shows the processing flow of the charge collection system which concerns on 2nd Embodiment.

<First Embodiment>
(overall structure)
Hereinafter, the toll collection system 1 according to the first embodiment will be described with reference to FIGS. 1 to 8.
FIG. 1 is a diagram showing an outline of a toll collection system according to the first embodiment.
The toll collection system 1 according to the present embodiment is installed in the tollhouse office, the toll collection machine 10, the vehicle type discrimination device 20, the start controller 30, and the start detector 40 installed in the tollhouse on the toll road. It is equipped with a monitoring device 50.
A tollhouse is a facility provided at the entrance or exit of a toll road to collect tolls from vehicles traveling on the toll road. In this embodiment, an example in which the toll collection system 1 is provided at the exit tollhouse of the toll road will be described, but in other embodiments, even if the toll collection system 1 is provided at the entrance tollhouse of the toll road. Good.
The tollhouse office is provided at a location away from the tollhouse, and is a facility for staff to monitor a plurality of tollhouses via the monitoring device 50.

In the example of FIG. 1, at the exit tollhouse, islands I are laid on both sides of the lane L connecting the toll road and the general road.
In the following description, the direction in which the lane L extends (± X direction in FIG. 1) is the "lane direction", and the toll road side in the lane direction (-X side in FIG. 1) is the "upstream side" or "lane". The "front side" and the general road side in the lane direction (+ X side in FIG. 1) are also referred to as "downstream side" or "back side in the lane direction". Further, the direction orthogonal to the lane direction (± Y direction in FIG. 1) is also described as the "lane width direction", and the direction orthogonal to the lane direction (± Z direction in FIG. 2) is the "height direction". Also described.

The automatic toll collection machine 10 is installed on the island I and collects tolls with the vehicle A stopped on the lane L.
The details of the automatic charge collection machine 10 will be described later.

The vehicle type discrimination device 20 is provided on the upstream side in the lane direction (-X side in FIG. 1) of the automatic toll collection machine 10 and is a device for discriminating the vehicle type of the vehicle A arriving at the tollhouse.
In the present embodiment, the vehicle type discriminating device 20 includes a vehicle detector 21, a license plate (NP) reading device 22, and a vehicle type discriminating unit 200.

The vehicle detector 21 extends in the height direction (± Z direction) on the island I, and of the vehicle A traveling in the lane L through the floodlight tower and the light receiving tower facing each other with the lane L in the lane width direction. Outputs a detection signal according to entry / exit.

The NP reading device 22 is provided at a position where the vehicle body of the vehicle A that has reached the point where the vehicle detector 21 is installed can be photographed from the front side in the lane direction (± X direction). The NP reader 22 photographs the vehicle A from the front side at the timing when the detection signal indicating the approach of the vehicle A is output from the vehicle detector 21, and acquires image data including the number plate of the vehicle A. Then, by performing a predetermined image recognition process on the acquired image data, the license plate information (NP information) of the vehicle A included in the image data is output. The NP information includes the size of the license plate (plate size) and the classification number (NP number) stamped on the license plate.

The vehicle type determination unit 200 determines the vehicle type of the vehicle A based on the NP information output from the NP reader 22. Further, the vehicle type determination unit 200 transmits the determined vehicle type of the vehicle A to the automatic toll collection machine 10.

The start controller 30 is provided on the downstream side (+ X side) in the lane direction from the automatic toll collector 10, and the vehicle A traveling in the lane L is opened and closed by opening and closing the open / close bar. Controls the start and stop of.
The start controller 30 opens the open / close bar when it receives a permission signal that permits the vehicle to start, and closes the open / close bar when it receives a stop signal that prohibits the vehicle from starting.
As a result, the start controller 30 regulates the vehicle A from leaving the lane L until the automatic toll collection machine 10 completes the toll collection process of the vehicle A.

The start detector 40 is on the downstream side (+ X side) in the lane direction from the start controller 30 and is provided on the most downstream side of the lane L, and detects whether or not the vehicle A has left the lane L.
When the start detector 40 detects that the vehicle A has left the lane L, the start detector 40 transmits an exit detection signal to the toll automatic toll collector 10 and outputs a stop signal to the start controller 30 prohibiting the start of the following vehicle. ..

The monitoring device 50 is communicably connected to the automatic toll collector 10 via the network NW. The monitoring device 50 is a device that is operated by a staff member stationed at the tollhouse office and supports the toll collection process by transmitting and receiving information and commands to and from the automatic toll collection machine 10.

(Functional configuration of automatic charge collection machine)
FIG. 2 is a diagram showing a functional configuration of the toll collection system according to the first embodiment.
Hereinafter, the functional configuration of the automatic toll collection machine 10 will be described with reference to FIG.
As shown in FIG. 2, the automatic toll collection machine 10 includes a toll ticket reading unit 11, a call operation unit 12, an intercom 13, a camera 14, a charge reception unit 15, a change payment unit 16, and a receipt issuance. A unit 17, a control unit 100, and a charge information storage unit 110 are provided.

The toll ticket reading unit 11 receives the toll ticket inserted by the user and reads the entrance information recorded on the toll ticket.
The entrance information includes, for example, information indicating an entrance tollhouse and information indicating the date and time of passing through the entrance tollhouse.

The call operation unit 12 is a button, a lever, or the like for calling a staff member when an abnormality occurs in the toll collection process or when the user wishes to apply the discount for persons with disabilities.

The intercom 13 is a device for making a call with a staff member stationed at the tollhouse office. For example, when the user wishes to apply the discount for persons with disabilities, he / she requests the application of the discount for persons with disabilities by operating the call operation unit 12 to call a staff member and making a call with the staff member via the intercom 13.

The camera 14 is a camera for photographing the vehicle A and the certificate presented by the user. The camera 14 may have a camera for photographing the vehicle A and a camera for photographing the certificate separately.

The toll reception unit 15 accepts payment of tolls from users. The charge reception unit has a cash reception unit (not shown) that accepts payments by cash (banknotes, coins) and a card reception unit (not shown) that accepts payments by credit card.

The change payment unit 16 pays out the difference as change when the user pays the toll in cash and the cash paid is more than the toll.

The receipt issuing unit 17 issues a receipt regarding the toll of vehicle A when the issue button (not shown) is pressed by the user.
In addition, the receipt issuing unit 17 has a sensor (not shown) that can detect whether or not the issued receipt has been extracted by the user. In the present embodiment, the receipt issuing unit 17 collects the receipt when it receives the exit detection signal from the start detector 40 and detects that the receipt has not been extracted.

The control unit 100 includes a condition information acquisition unit 101, a charge calculation unit 102, a completion determination unit 103, a charge information writing unit 104, a receipt processing unit 105, and a start permission unit 106. ..

The condition information acquisition unit 101 acquires condition information that is a condition for determining the toll.
Specifically, the condition information acquisition unit 101 includes entrance information read by the toll ticket reading unit 11, information indicating the vehicle type received from the vehicle type determination device 20 (hereinafter referred to as vehicle type information), and a discount for persons with disabilities received from the monitoring device 50. Information indicating whether or not the discount is applied (hereinafter referred to as discount information) is acquired as condition information.
Further, in the present embodiment, when the user notices that the vehicle type is wrong, he / she has forgotten to apply the discount for persons with disabilities after completing the collection process of the toll, the call operation unit 12 and the intercom 13 Ask the staff to correct (re-pay) the toll. At this time, if it is determined that re-payment is necessary, the staff member changes at least one of the vehicle type information and the discount information among the condition information via the monitoring device 50. The condition information acquisition unit 101 acquires the condition information changed in this way as change information.

The toll calculation unit 102 calculates the toll for vehicle A based on the condition information.
Specifically, the toll calculation unit 102 calculates the toll of the vehicle A based on the entrance information included in the condition information and the vehicle type information. At this time, the toll calculation unit 102 may have a predetermined toll table for each combination of the entrance tollhouse and the vehicle type.
Further, when the condition information acquisition unit 101 acquires the change information from the monitoring device 50, the toll calculation unit 102 calculates a new toll based on the change information.

The completion determination unit 103 determines whether or not the payment of the toll by the user has been completed.
Specifically, the completion determination unit 103 determines that the payment has been completed when the user makes a payment by cash or credit card via the charge reception unit 15. Further, the completion determination unit 103 instructs the change payment unit 16 to pay out the excess amount as change when the user pays in cash and inserts more cash than the toll.

When the completion determination unit 103 determines that the payment of the toll is completed, the toll information writing unit 104 writes the toll information regarding the toll to the toll information storage unit 110.
The toll information includes at least the condition information used for calculating the toll, the date and time when the toll was collected, and the amount of the toll. In addition, the charge information may include the amount of cash put in by the user, the amount of change paid out, and the like.
Further, when the charge information writing unit 104 receives the exit detection signal indicating that the vehicle A has left the lane L from the start detector 40, the charge information writing unit 104 deletes the charge information stored in the charge information storage unit 110.

When the user presses the issue button of the receipt issuing unit 17, the receipt processing unit 105 creates the receipt data based on the charge information stored in the charge information storage unit 110, and causes the receipt issuing unit 17 to create the receipt data. Instruct the issuance of a receipt that records (prints) the receipt data.
The receipt data includes the date and time when the toll was received, the toll, the settlement number, and the like. The receipt processing unit 105 assigns a different number (sequence number) as a settlement number each time the toll is collected for each vehicle.
In the present embodiment, when the condition information acquisition unit 101 acquires the change information, that is, when the toll charge is corrected (re-payment), the receipt processing unit 105 receives the receipt data after the re-payment. (Re-payment receipt data) is given a payment number that includes information indicating that it is re-payment.

When the completion determination unit 103 determines that the collection process is completed, the start permission unit 106 outputs a permission signal for permitting the start of the vehicle A to the start controller 30.

(Functional configuration of monitoring device)
Hereinafter, the functional configuration of the monitoring device 50 will be described with reference to FIG.
As shown in FIG. 2, the monitoring device 50 includes an intercom 51, a touch panel 52, a monitor 53, and a CPU 500.

The intercom 51 is a device for making a call with a user via the intercom 13 of the automatic charge collection device 10.

The touch panel 52 is a display monitor having a touch sensor, and is a user interface that displays an instruction to a staff member who operates the monitoring device 50 and accepts a touch operation from the staff member.

The monitor 53 is, for example, a liquid crystal display, and displays an image taken by the camera 14 of the automatic toll collector 10.

The CPU 500 has a request receiving unit 501 and a condition information changing unit 502.
The request reception unit 501 receives a request for re-payment of the toll based on the operation of the staff.

When the request reception unit 501 receives the request for re-payment, the condition information changing unit 502 acquires the condition information related to the vehicle A from the automatic toll collection machine 10 and, based on the operation of the staff, the vehicle type of the condition information. Create change information that changes at least one of the information and discount information. Then, the condition information changing unit 502 transmits the change information to the toll automatic collection machine 10.

(Processing flow of toll collection system)
FIG. 3 is a diagram showing a processing flow of the toll collection system according to the first embodiment.
Hereinafter, the process of collecting and re-settling the toll in the toll collection system 1 will be described with reference to FIG.
First, as shown in FIG. 3, the toll collection process P10 is performed between the user and the automatic toll collection machine 10.
When the user arrives at the tollhouse, the vehicle A is stopped in the vicinity of the automatic toll collection machine 10. Then, the user inserts the toll ticket into the toll ticket reading unit 11 of the automatic toll collection machine 10 (step S100).

The condition information acquisition unit 101 of the automatic toll collection machine 10 acquires the entrance information read by the toll ticket reading unit 11 and the information indicating the vehicle type received from the vehicle type determination device 20 (step S110).

Next, the charge calculation unit 102 of the automatic charge collection machine 10 calculates the toll of the vehicle A based on the condition information acquired by the condition information acquisition unit 101 (step S111).
The toll calculated by the toll calculation unit 102 is notified to the user by a display unit (not shown), a speaker, or the like of the automatic toll collection machine 10.

The user pays the toll notified from the automatic toll collection machine 10 by cash or a credit card (step S101).

The completion determination unit 103 of the automatic toll collection machine 10 determines whether or not the payment of the toll by the user has been completed (step S112).
Specifically, the completion determination unit 103 instructs the change payment unit 16 to pay out the change and pays the toll when the user inserts cash equal to or more than the toll through the toll reception unit 15. Is determined to have been completed (step S112: YES).
Further, the completion determination unit 103 determines the amount of the toll to be settled by the credit card when the user inserts the credit card through the toll reception unit and determines that the payment by the credit card is possible. It is determined that the payment of the toll fee has been completed by creating the detailed information to be shown (step S112: YES).
On the other hand, if the completion determination unit 103 does not accept cash and credit card payments, or if the input cash is insufficient (less than the toll), the toll payment has not been completed. The determination is made (step S112: NO), and the payment from the user is awaited.

Next, when the toll information writing unit 104 of the automatic toll collection machine 10 determines that the completion determination unit 103 has completed the payment of the toll (step S112: YES), the toll information storage unit 110 stores the toll information related to the toll. (Step S113).

Further, when the user wishes to issue a receipt, he / she presses the issue button of the receipt issuing unit 17 (step S102).
The receipt processing unit 105 of the automatic charge collection machine 10 creates receipt data based on the charge information stored in the charge information storage unit 110. At this time, the receipt processing unit 105 creates receipt data to which a different number (sequence number) is assigned each time the toll is collected for each vehicle. Then, the receipt issuing unit 17 issues a receipt based on the receipt data in response to the instruction of the receipt processing unit 105 (step S114).
If the user does not wish to issue a receipt, steps S102 and S114 are omitted.
By performing the above processing, the toll collection process P10 is completed.

FIG. 4 is a second diagram showing a processing flow of the toll collection system according to the first embodiment.
FIG. 5 is a first diagram illustrating the function of the monitoring device according to the first embodiment.
FIG. 6 is a second diagram illustrating the function of the monitoring device according to the first embodiment.
FIG. 7 is a third diagram illustrating the function of the monitoring device according to the first embodiment.
Hereinafter, the flow of the re-payment process P20 in the toll collection system 1 will be described with reference to FIGS. 4 to 7.
For example, when the user notices that he / she has forgotten to apply the discount for persons with disabilities after the above-mentioned collection process P10 is completed, he / she requests the staff to re-pay the toll.
Further, for example, when the vehicle A is a vehicle that pulls a trailer (towed vehicle) by a trailer head (towing vehicle), the vehicle type of the vehicle A is an "extra large vehicle". If vehicle A is not connected to a trailer and is traveling only with a trailer head, the vehicle type of vehicle A is a "large vehicle" and a lower toll is charged than the "extra large vehicle". However, the vehicle type determination device 20 cannot detect the presence or absence of the trailer, and there is a possibility that the vehicle type of the vehicle A is determined to be an "extra large vehicle" based on the NP information read by the NP reader 22. If the user notices that a toll different from the toll for the original vehicle type of vehicle A (the toll for the "large car") (the toll for the "extra large car") has been charged, the toll will be re-charged. Ask the staff to settle the bill.
When requesting such re-payment, the user operates the call operation unit 12 of the automatic charge collection machine 10 to call a staff member (step S200).

After calling the clerk, the user makes a call with the clerk via the intercom 13 of the automatic toll collection machine 10 (step S201), and requests the clerk to re-pay the toll.
Then, at the request of the user, the staff member selects (touches) the "re-payment" button among the buttons for performing various processes displayed on the touch panel 52 of the monitoring device 50, and re-payments to the monitoring device 50. (Step S230).

When the request receiving unit 501 of the monitoring device 50 receives the request for re-payment from the staff, the condition information changing unit 502 acquires the condition information related to the vehicle A from the automatic toll collection machine 10 and the re-payment shown in FIG. The screen D1 is displayed on the touch panel 52 (step S220).
On the re-payment screen D1, there is a "change vehicle type" button for changing the vehicle type, a "disability discount" button for changing whether or not the disability discount is applied, and an instruction to execute re-payment to the automatic charge collection machine 10. A "re-payment execution" button for performing the re-payment process and a "back" button for ending the re-payment process P20 are displayed.
Further, on the re-payment screen D1, among the condition information acquired from the automatic toll collection machine 10 by the condition information changing unit 502, "vehicle type information" indicating the vehicle type of vehicle A and "discount" indicating whether or not the disability discount is applied. Information "is displayed.

When the user informs the user that the vehicle type is different, the clerk operates the touch panel 52 to select the correct vehicle type information of the vehicle A (step S231).
Specifically, the clerk selects the "change vehicle type" button on the re-payment screen D1. Then, the condition information changing unit 502 switches the display of the touch panel 52 to the vehicle type changing screen D2 shown in FIG.
A plurality of "vehicle type" buttons are displayed on the vehicle type change screen D2, and the vehicle type information can be selected by the staff member selecting any one of them. In the present embodiment, five buttons of "light vehicle / motorcycle", "ordinary vehicle", "medium-sized vehicle", "large vehicle", and "extra-large vehicle" are displayed as the "vehicle type" button. Further, on the vehicle type change screen D2, an "execute" button for confirming the selected vehicle type information and a "back" button for completing the change of the vehicle type information and returning to the re-payment screen D1 are displayed.
For example, when the clerk confirms that the vehicle A has only the trailer head (not towing the trailer) through the monitor 53, the "large size" corresponding to the vehicle having only the trailer head among the plurality of "vehicle type" buttons. Select the "Car" button (step S231). Here, the touch panel 52 may change the color of the button selected by the clerk to indicate which vehicle type the clerk has selected.
When the clerk finishes selecting the vehicle type, he touches the "Execute" button. When the "execute" button on the vehicle type change screen D2 is touched, the condition information change unit 502 switches the display of the touch panel 52 to the re-payment screen D1 and selects the vehicle type information of the vehicle A by the staff ("large vehicle"). ”) (Step S221).
If it is not necessary to change the vehicle type information, steps S221 and S231 are omitted.

In addition, when the user requests the application of the disability discount, the staff member operates the touch panel 52 to change the application information indicating whether or not the disability discount is applied.
Specifically, the staff member selects the "disability discount" button on the re-payment screen D1. Then, the condition information changing unit 502 switches the display of the touch panel 52 to the discount changing screen D3 shown in FIG. 7.
On the discount change screen D3, an "applicable" button to which the disability discount is applied and a "not applicable" button to which the disability discount is not applied are displayed. Further, on the discount change screen D3, an "execute" button for confirming the discount information and a "back" button for completing the change of the discount information and returning to the re-payment screen D1 are displayed.
The clerk checks the user's face and the certificate presented by the user through the monitor 53, and if it is determined that the disability discount can be applied, selects the "Applicable" button (step). S232). On the other hand, when the clerk determines that the discount for persons with disabilities cannot be applied, he / she selects the “not applicable” button (step S232). Here, the touch panel 52 may change the color of the button selected by the clerk to indicate which one the clerk has selected.
The clerk touches the "Execute" button after selecting whether or not to apply the discount. When the "execute" button on the discount change screen D3 is touched, the condition information change unit 502 switches the display of the touch panel 52 to the re-payment screen D1 and sets the discount information to the value selected by the staff ("discount available"). Change (step S222).
If it is not necessary to change the discount information, steps S222 and S232 are omitted.

Next, when the change of the vehicle type information and the discount information is completed, the clerk selects the "re-payment execution" button on the re-payment screen D1. As a result, the condition information changing unit 502 creates change information including the changed vehicle type information and discount information based on the operation of the staff (step S233). In addition, for example, when only the vehicle type information is changed, the condition information changing unit 502 may create the change information including only the changed vehicle type information, or is included in the changed vehicle type information and the condition information. You may create change information including other information (entrance information, discount information).
Then, the condition information changing unit 502 of the monitoring device 50 transmits the created change information to the toll automatic collection machine 10 (step S223).

When the condition information acquisition unit 101 of the automatic toll collection machine 10 acquires the change information from the monitoring device 50 (step S210), the toll calculation unit 102 calculates a new toll for the vehicle A based on the change information (step S210). Step S211).
When the change information includes, for example, only the changed vehicle type information, the charge calculation unit 102 reads the charge information from the charge information storage unit 110, and reads the change information (changed vehicle type information) and the charge information. A new toll may be calculated based on other condition information (entrance information, discount information) contained in.

Next, the toll calculation unit 102 reads the toll information from the toll information storage unit 110, and the toll included in the toll information (the toll before re-payment) and the new toll calculated based on the change information. The difference between the two is calculated (step S212). Specifically, the toll calculation unit 102 calculates the difference obtained by subtracting the new toll from the toll before re-payment.

Next, the charge calculation unit 102 setstles the difference (step S213).
Specifically, when the difference exceeds 0, that is, when the toll before re-payment is higher than the new toll, the toll calculation unit 102 instructs the change payment unit 16 to pay out the difference. Do.
Further, the toll calculation unit 102 requests the user to pay the difference when the difference is less than 0, that is, when the new toll is higher than the toll before re-payment.
Further, when the difference is 0, that is, when the toll before re-payment and the new toll are the same, the difference is omitted and the process proceeds to the next step S214.
If the user has paid the toll before re-payment by credit card, the detailed information should be corrected so that the new toll will be recorded in the detailed information used for credit card payment. May be good.

Next, when the toll information writing unit 104 of the automatic toll collection machine 10 completes the settlement of the difference, the toll information storage unit 110 writes the toll information regarding the new toll (step S214). At this time, the toll information writing unit 104 charges the toll information including the condition information and change information used for calculating the new toll, the date and time when the new toll is received, and the amount of the new toll. Write to the information storage unit 110.

Further, when the user wishes to issue a receipt, he / she presses the issue button of the receipt issuing unit 17 (step S202).
The receipt processing unit 105 of the automatic toll collection machine 10 creates receipt data based on the toll information related to the new toll stored in the toll information storage unit 110. At this time, the receipt processing unit 105 uses the settlement number before re-payment (for example, "0001") as the settlement number for the receipt data after re-payment (re-payment receipt data) to indicate the number of re-payments. (For example, "-re 1", "-re 2", etc.) is added to the payment number ("0001-re 1", "0001-re 2"). Then, the receipt issuing unit 17 is instructed to issue a receipt in which the receipt data is recorded (printed). The receipt issuing unit 17 issues a receipt based on the instruction of the receipt processing unit 105 (step S215). As a result, the user can recognize that the receipt after re-payment is a correction of the receipt before re-payment by referring to the settlement number recorded on the receipt.
If the user does not wish to issue a receipt, steps S202 and S215 are omitted.

When the settlement of the new toll difference is completed and the vehicle A leaves the lane L, the toll information writing unit 104 of the automatic toll collector 10 receives the exit detection signal transmitted from the start detector 40. , Detects that the vehicle A has left the lane L (step S216). Then, the toll information writing unit 104 erases the toll information of the vehicle A written in the toll information storage unit 110 (step S217), and ends the toll re-payment process P20.

(Hardware configuration of automatic toll collector and monitoring device)
FIG. 8 is a diagram showing a hardware configuration of the toll automatic collector and the monitoring device according to the first embodiment.
Hereinafter, the hardware configuration of the automatic toll collector 10 and the monitoring device 50 according to the present embodiment will be described with reference to FIG.

The computer 900 includes a CPU 901, a main storage device 902, an auxiliary storage device 903, an input / output interface 904, and a communication interface 905.
The above-mentioned automatic toll collection machine 10 and the monitoring device 50 are mounted on different computers 900, respectively. Then, the operations of the respective parts of the toll automatic collector 10 and the monitoring device 50 described above are stored in the auxiliary storage device 903 of each computer 900 in the form of a program. The CPU 901 (control unit 100 of the automatic charge collection device 10 and CPU 500 of the monitoring device 50) reads a program from the auxiliary storage device 903, deploys it to the main storage device 902, and executes the above processing according to the program. Further, the CPU 901 of the automatic charge receiving machine 10 secures the charge information storage unit 110 for storing the charge information in the main storage device 902 according to the program. Further, the CPU 901 secures a storage area for storing the data being processed in the auxiliary storage device 903 according to the program.
The computer 900 is connected to the external storage device 910 via the input / output interface 904, and the charge information storage unit 110 may be secured in the external storage device 910. Further, the computer 900 is connected to the external storage device 920 via the communication interface 905, and the charge information storage unit 110 may be secured in the external storage device 920.

In at least one embodiment, the auxiliary storage device 903 is an example of a non-temporary tangible medium. Other examples of non-temporary tangible media include magnetic disks, magneto-optical disks, CD-ROMs, DVD-ROMs, semiconductor memories, etc., which are connected via the input / output interface 904. When this program is distributed to the computer 900 via a communication line, the distributed computer 900 may expand the program to the main storage device 902 and execute the above processing.

Further, the program may be for realizing a part of the above-mentioned functions. Further, the program may be a so-called difference file (difference program) that realizes the above-mentioned function in combination with another program already stored in the auxiliary storage device 903.

(Action effect)
As described above, the toll collection system 1 according to the present embodiment is the toll collection system 1 that collects the toll from the vehicle A passing through the lane L, and acquires the condition information that is the condition for determining the toll. The condition information acquisition unit 101, the toll calculation unit 102 that calculates the toll based on the condition information, the completion determination unit 103 that determines whether or not the toll collection has been completed, and the toll collection has been completed. When it is determined, the toll information writing unit 104 for writing the toll information related to the toll toll in the toll information storage unit 110 and the request receiving unit 501 for receiving the request for re-payment of the toll are provided. When the condition information acquisition unit 101 receives the request for re-payment, the condition information acquisition unit 101 acquires the change information regarding the change of the condition information. The toll calculation unit 102 calculates a new toll based on the change information, and calculates the difference between the new toll and the toll included in the toll information written in the toll information storage unit 110.
By having such a configuration, the toll calculation unit 102 can receive the condition information acquisition unit 101 when the request reception unit 501 receives the request for re-payment from the staff even after the collection of the toll is completed. Based on the change information acquired by, the new toll for vehicle A and the difference between the new toll and the paid toll can be calculated and the toll can be repaid. For this reason, for example, when the vehicle type determination device 20 erroneously determines the vehicle type, the application of the disability discount is omitted, or the like, the user pays a toll fee higher or lower than the regular toll fee. , The difference can be refunded or collected on the spot to correct the error in the toll.

Further, the toll collection system 1 further includes a start detector 40 that detects that the vehicle A has left the lane L. When the start detector 40 detects the exit of the vehicle A, the fare information writing unit 104 erases the fare information from the fare information storage unit 110.
With such a configuration, the toll information storage unit 110 stores only the toll information related to the vehicle A stopped in the lane L for payment of the toll. As a result, it is possible to prevent the accuracy of the calculation in the charge calculation unit 102 from being lowered by referring to the charge information related to different vehicles. Further, since a plurality of charge information is not stored in the charge information storage unit 110, the capacity of the charge information storage unit 110 can be reduced to reduce the cost.

Further, the charge collection system 1 further includes a receipt processing unit 105 that outputs receipt data based on charge information. The receipt processing unit 105 outputs the receipt data with the settlement number, and when the condition information acquisition unit 101 acquires the change information, the receipt with the settlement number including the information indicating that the re-payment has been performed. Output data.
By having such a configuration, the user can recognize that the re-payment has been performed by referring to the settlement number of the receipt issued by the receipt issuing unit 17 based on the receipt data. it can.
Further, in the present embodiment, the receipt processing unit 105 re-payments to the settlement number before re-payment (for example, "0001") as the settlement number for the receipt data after re-payment (re-payment receipt data). A settlement number ("0001-re 1", "0001-re 2") to which information indicating the number of times (for example, "-re 1", "-re 2", etc.) is added is given. In this way, since the receipt before re-payment and the receipt before re-payment are given a settlement number including a common number (“0001”), the user can re-pay based on the settlement number. It is easy to recognize that the receipt before settlement and the receipt after re-payment are related. In addition, the user can recognize how many times the re-payment has been performed.
This will prevent fraudulent activities such as the user receiving both the receipt before re-payment and the receipt after re-payment and pretending to have traveled on the toll road multiple times to inflate transportation costs. Is possible.

<Second embodiment>
Next, the toll collection system 1 according to the second embodiment of the present invention will be described with reference to FIG.
The components common to the first embodiment are designated by the same reference numerals, and detailed description thereof will be omitted.
In the present embodiment, the toll collection system 1 receives both the receipt before re-payment and the receipt after re-payment and falsely inflates the transportation cost as if the user traveled on the toll road a plurality of times. In order to suppress such fraudulent activities, if the user has received the receipt before re-payment (the receipt has been extracted from the receipt issuing unit 17 of the automatic toll collection machine 10), the toll will be re-paid. Not performed.

(Processing flow of toll collection system)
FIG. 9 is a diagram showing a processing flow of the toll collection system according to the second embodiment.
Hereinafter, the flow of the re-payment process P30 in the toll collection system 1 will be described with reference to FIG.
First, as in the case of the first embodiment, when the user determines that re-payment is necessary, the call operation unit 12 of the automatic charge collection machine 10 is operated to call a staff member (step S300).

After calling the clerk, the user makes a call with the clerk via the intercom 13 of the automatic toll collection machine 10 (step S301), and requests the clerk to re-pay the toll.
Then, at the request of the user, the staff member selects (touches) the "re-payment" button among the buttons for performing various processes displayed on the touch panel 52 of the monitoring device 50, and re-payments to the monitoring device 50. (Step S330).

Next, the request reception unit 501 of the monitoring device 50 requests the automatic charge collection machine 10 to notify the receipt status indicating whether or not the receipt has been issued and whether or not the receipt has been extracted (). Step S320).

When the receipt processing unit 105 of the automatic charge collection machine 10 requests the receipt status from the monitoring device 50, it first confirms whether or not the receipt has been issued (step S310). When the receipt processing unit 105 has not issued a receipt (step S310: NO), the receipt processing unit 105 transmits a “not issued notification” indicating that the receipt has not been issued to the monitoring device 50 (step S311).
On the other hand, when the receipt processing unit 105 has issued the receipt (step S310: YES), the receipt processing unit 105 confirms whether or not the receipt has been extracted by the user (step S312).

When the receipt issuing unit 17 detects that the receipt has not been extracted (step S312: NO), the receipt processing unit 105 outputs an instruction to collect the receipt to the receipt issuing unit 17. The receipt issuing unit 17 collects the receipt based on the order (step S313). Then, when the receipt issuing unit 17 collects the receipt, the receipt processing unit 105 sends a “collected notification” indicating that the collection of the receipt is completed to the automatic charge collection machine 10 (step S314).
On the other hand, when the receipt processing unit 105 detects that the receipt has been extracted by the receipt issuing unit 17 (step S312: YES), the receipt processing unit 105 indicates that the receipt has been extracted by the automatic charge collection machine 10. "Notification of completion" is transmitted (step S315).

Next, the request reception unit 501 of the monitoring device 50 determines whether or not the receipt has been issued and has been extracted based on the notification from the automatic charge collection machine 10 (step S321).
When the request reception unit 501 receives the "notice of withdrawal" from the automatic charge collection machine 10, it determines that the receipt has been issued and has been withdrawn (step S321: YES).
In this case, the request reception unit 501 rejects the request for re-payment by the staff in order to suppress the fraudulent activity of the user (step S322). Then, the request reception unit 501 displays a message on the touch panel 52 indicating that the receipt has already been extracted, notifies the staff that the request for re-payment is not accepted, and ends the re-payment process. (Step S323). At this time, the clerk may inform the user via the intercom 51 that the re-payment cannot be performed on the spot. In addition, the staff may inform the user of the information (contact information, etc.) of the support window that can be settled at a later date, or print the information of the support window on the receipt issued by the automatic charge collection machine 10. You may.
On the other hand, when the request reception unit 501 receives the "not issued notice" or "notified collection" from the automatic charge collection machine 10, it determines that the receipt has not been issued or the receipt has been collected. (Step S321: NO).
In this case, the request receiving unit 501 receives the request for re-payment from the staff, and the condition information changing unit 502 acquires the condition information related to the vehicle A from the toll automatic collection machine 10 and the re-payment shown in FIG. The screen D1 is displayed on the touch panel 52 (step S324).
Since the processing after displaying the re-payment screen D1 is the same as the processing of the first embodiment, the description thereof will be omitted.

(Action effect)
As described above, in the toll collection system 1 according to the present embodiment, the receipt issuing unit 17 of the automatic toll collection machine 10 detects whether or not the receipt has been extracted. When the receipt is extracted, the request reception unit 501 of the monitoring device 50 does not accept the request for re-payment by the staff.
With such a configuration, the request reception unit 501 does not accept the request for re-payment by the staff when the receipt before re-payment has been extracted by the user. This will prevent fraudulent activities such as the user receiving both the receipt before re-payment and the receipt after re-payment and pretending to have traveled on the toll road multiple times to inflate transportation costs. Is possible.

In this embodiment, the user receives only one of the receipt before the re-payment and the receipt after the re-payment. Therefore, the receipt processing unit 105 according to the present embodiment may omit the settlement number of the receipt data.

Although the embodiments of the present invention have been described in detail above, they are not limited to these as long as they do not deviate from the technical idea of the present invention, and some design changes and the like are possible.
For example, in the above-described embodiment, as an example of repaying the toll, the case where the application of the disability discount is omitted has been described, but the present invention is not limited to this.
The user may temporarily leave the toll road and re-enter the toll road from another entrance, avoiding the closed section, due to reasons such as a part of the toll road being closed.
On toll roads where tolls are set according to distance, tolls are usually cheaper to drive without a temporary exit than to temporarily leave. For this reason, if it is necessary to temporarily leave the toll road due to traffic closure, etc., the transfer ticket will be given to the user at the time of temporary exit, and the toll fee will be discounted for the user who has the transfer ticket. May be applied.
The toll collection system 1 according to each of the above-described embodiments may perform re-payment processing when the application of the discount by the transfer ticket is omitted. In this case, the automatic toll collection machine 10 uses the toll reading unit 11 to display the information recorded on the transfer ticket (information indicating the entrance tollhouse where the vehicle A first entered the toll road, and the exit tollhouse that temporarily left. Information to be shown, etc.) may be read. Further, the toll ticket reading unit 11 may be a scanner that reads a two-dimensional code such as a QR code (registered trademark) recorded on the transit ticket.

Further, for example, if the user wants to switch to payment by credit card after paying the toll in cash, the toll may be repaid. In this case, the condition information changing unit 502 of the monitoring device 50 creates information indicating the change of the payment method (cash or credit card) as the change information and transmits it to the automatic charge collection machine 10. When the change information includes information indicating a change in the payment method, the charge calculation unit 102 of the automatic charge collection machine 10 instructs the change payment unit 16 to pay out (refund) the toll before re-payment, and the user. Is required to pay a new toll (the amount is the same as before the re-payment).
By doing so, the toll collection system 1 can change the payment method (cash or credit card) according to the user's wishes even after the payment of the toll fee is completed. It is possible to improve the convenience of the user.

Further, in the second embodiment described above, the request receiving unit 501 of the monitoring device 50 has described a mode in which the request for re-payment is not accepted when the receipt is extracted by the user. It will not be done.
For example, the request reception unit 501 may have a setting for switching whether or not to reject the request for re-payment when the receipt has been extracted. Then, the clerk may switch the setting via the touch panel 52 of the monitoring device 50 so that the request reception unit 501 accepts the request for re-payment even when the receipt is extracted. As a result, it is possible to switch whether re-payment is possible or impossible according to the policy of the operator operating the toll road, the request of the user, and the like.

1 Charge collection system 10 Charge automatic collection machine 11 Pass ticket reader 12 Operation unit 12 Call operation unit 13 Interphone 14 Camera 15 Charge reception unit 16 Change payment unit 17 Receipt issuing unit 20 Vehicle type discrimination device 21 Vehicle detector 22 Number plate ( NP) Reader 30 Start controller 40 Start detector 50 Monitoring device 51 Interphone 52 Touch panel 53 Monitor 100 Control unit 101 Condition information acquisition unit 102 Charge calculation unit 103 Completion judgment unit 104 Charge information writing unit 105 Receipt processing unit 106 Start Permission unit 110 Charge information storage unit 200 Vehicle type discrimination unit 501 Request reception unit 502 Condition information change unit

Claims (9)

It is a toll collection system that collects tolls from vehicles traveling in the lane.
Equipped with an automatic toll collector and a monitoring device,
The automatic toll collection machine is
A condition information acquisition unit that acquires condition information that is a condition for determining the toll, and a condition information acquisition unit.
A toll calculation unit that calculates the toll based on the condition information,
A completion determination unit that determines whether or not the toll collection has been completed,
When it is determined that the collection of the toll has been completed, the toll information writing unit that writes the toll information related to the toll to the toll information storage unit, and the toll information writing unit.
With
The monitoring device is
Request reception department that accepts requests for re-payment of the toll
With
The condition information acquisition unit
When the request for re-payment is received, the change information regarding the change of the condition information is acquired.
The charge calculation unit
Calculate a new toll based on the change information
The difference between the new toll and the toll included in the toll information written in the toll information storage unit is calculated.
Toll collection system. Further equipped with a start detector for detecting that the vehicle has left the lane,
When the start detector detects the exit of the vehicle, the fare information writing unit erases the fare information from the fare information storage unit.
The toll collection system according to claim 1. The automatic charge collection machine further includes a receipt processing unit that outputs receipt data based on the charge information.
The receipt processing department
Output the receipt data with the settlement number,
When the condition information acquisition unit acquires the change information, it outputs receipt data with a settlement number including information indicating that the re-payment has been performed.
The toll collection system according to claim 1 or 2. The automatic toll collection machine is
A receipt processing unit that outputs receipt data based on the charge information,
It also has a receipt issuing department that issues receipts based on the receipt data.
The receipt issuing unit detects whether or not the receipt has been extracted, and determines whether or not the receipt has been extracted.
The request receiving unit does not accept the request for re-payment when the receipt is extracted.
The toll collection system according to claim 1 or 2. It is an automatic toll collector that collects tolls from vehicles traveling in the lane.
A condition information acquisition unit that acquires condition information that is a condition for determining the toll, and a condition information acquisition unit.
A toll calculation unit that calculates the toll based on the condition information,
A completion determination unit that determines whether or not the toll collection has been completed,
When it is determined that the collection of the toll is completed, the toll information writing unit that writes the toll information related to the toll to the toll information storage unit, and the toll information writing unit.
With
The charge calculation unit
When the condition information acquisition unit acquires change information regarding the change of the condition information, a new toll is calculated based on the change information.
The difference between the new toll and the toll included in the toll information written in the toll information storage unit is calculated.
Automatic charge collection machine. When the vehicle leaves the lane, the fare information writing unit erases the fare information from the fare information storage unit.
The automatic charge collection machine according to claim 5. It also has a receipt processing unit that outputs receipt data based on the charge information.
The receipt processing department
Output the receipt data with the settlement number,
When the condition information acquisition unit acquires the change information, it outputs receipt data with a settlement number including information indicating that re-payment has been performed.
The automatic charge collection machine according to claim 5 or 6. It is a toll collection method that collects tolls from vehicles passing in the lane using an automatic toll collection system equipped with an automatic toll collection machine and a monitoring device.
The condition information acquisition step of acquiring the condition information that is the condition for determining the toll by the automatic toll collector, and the condition information acquisition step.
A toll calculation step of calculating the toll based on the condition information by the toll automatic collector, and a toll calculation step.
A completion determination step for determining whether or not the toll collection has been completed by the toll automatic collection machine, and a completion determination step.
When the automatic toll collection machine determines that the toll collection has been completed, the toll information writing step of writing the toll information related to the toll in the toll information storage unit, and the toll information writing step.
A request reception step for receiving a request for re-payment of the toll by the monitoring device, and
Have,
In the condition information acquisition step,
When the request for re-payment is received, the change information regarding the change of the condition information is acquired, and the change information is obtained.
In the charge calculation step
Calculate a new toll based on the change information
The difference between the new toll and the toll included in the toll information written in the toll information storage unit is calculated.
How to collect charges. A computer for an automatic toll collector that collects tolls from vehicles traveling in the lane,
Condition information acquisition unit that acquires condition information that is a condition for determining the toll
A toll calculation unit that calculates the toll based on the condition information,
Completion determination unit that determines whether or not the collection of the toll has been completed,
When it is determined that the toll collection has been completed, the toll information writing unit, which writes the toll information related to the toll to the toll information storage unit,
It is a program that functions as
The charge calculation unit
When the condition information acquisition unit acquires change information regarding the change of the condition information, a new toll is calculated based on the change information.
The difference between the new toll and the toll included in the toll information written in the toll information storage unit is calculated.
program.

Images