JP6887281B2 - Passenger guidance system and passenger guidance method - Google Patents

Description

The present invention relates to a passenger guidance system and a passenger guidance method that guide passengers in the expected operation using forecast timetable information that reflects the operation status of trains.

The passenger guidance system informs passengers of the planned departure time and the current delay status by using the planned schedule information which is the train operation plan and the current operation status.
Among them, Patent Document 1 (Japanese Unexamined Patent Publication No. 2012-46068) describes the following techniques as a technique for guiding passengers using predicted timetable information created by reflecting the current operation status.
"The value obtained by subtracting the arrival time of the implementation timetable of the own station from the estimated arrival time at the own station obtained from the forecast information transmitted from the central system is output as the delay time to the broadcasting device, display device or monitor."

Japanese Unexamined Patent Publication No. 2012-46068

When the train operation is disturbed, the passenger guidance system guides the planned departure time, the train location, and the delay time from the planned departure time when providing guidance based on the planned schedule information and the current operation status. become.
The above guidance lacks information on future operational prospects that passengers will need to decide whether to wait for the train they plan to board or to detour to a detour.

For this reason, in the case where the train did not come even if it was waiting for the train to be boarded, when the delay recovered early after leaving the platform after seeing the current delay time with respect to the planned departure time, and after departure when returning to the platform. In some cases, the train boarded was delayed in front of the destination, so it was faster to detour to the detour.

As a countermeasure for these, railway operators respond by broadcasting the current operation status and operation prospects with a microphone in the station yard or individually explaining to passengers, but the work of station staff etc. is large. It is a burden.
Therefore, an object of the present invention is to provide passengers with a future operation prospect even in a situation where train operation is disturbed.

In order to solve the above problems, the passengers (passengers) receive the forecast timetable information and the plan timetable information that reflect the current operation status and predict the future operation status, and edit the information related to the following guidance. Provided as guidance display information.
Guidance 1: Predicted departure time guidance When an operation failure occurs, when the estimated time to resume operation is determined, the guide display device will guide the estimated time and minute of departure from the own station.
Guidance 2: Guidance for suspension of operation When an operation failure occurs, when the estimated time for resuming operation is confirmed, the guidance display indicates that the train is stopped at the station on the side of the starting train from the own station and that the train is expected to depart. Guide the device with a scroll message or the like.
Guidance 3: Guidance for stations scheduled to be deterred to operate When an operation interruption occurs, when the estimated time to resume operation is determined, the guide display device will be informed by scroll messages that the train is expected to stop at the station on the terminal direction side from the own station. To do.

According to the present invention, it is possible to shorten the time required to arrive at the destination by efficiently selecting a route when the train operation is disturbed, and to reduce the load of the railway operator's guidance handling work when the operation is disturbed. It will be possible to reduce it.
Issues, configurations and effects other than those described above will be clarified by the description of the following embodiments.

FIG. 1 is a block diagram showing a processing and data-related configuration of the passenger guidance system according to the present invention. FIG. 2 is a diagram showing a flowchart showing an example of the processing procedure of the predicted departure time guidance. FIG. 3 is a diagram showing one form of the predicted departure time guidance display of the guidance display device. FIG. 4 is a diagram showing a flowchart showing an example of the processing procedure of the operation suspension guidance. FIG. 5 is a diagram showing a flowchart showing an example of a processing procedure for guiding a station scheduled to be deterred.

Examples 1 to 3 as a mode for carrying out the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing a processing and data-related configuration of the passenger guidance system according to the present invention. The configuration is common to Examples 1 to 3. Further, the passenger guidance system according to the present invention may be installed either on the station side or in the center.
As shown in FIG. 1, the passenger guidance system 50 is composed of each function unit of the planning timetable information input unit 51 to the guidance display information output unit 58.

The plan timetable information input unit 51 inputs the plan timetable information 20 from the automatic course control device 10, stores it in the plan timetable information storage unit 52, and stores the departure order information created based on the plan timetable information 20 in the departure order. It is stored in the information storage unit 53. Here, the automatic course control device 10 is installed at the station or the center, and when it is installed at the station, the planned timetable information is received from the center, for example, the timetable management device, or manually at the station side. Created by inputting with a machine.

The prediction timetable information input unit 54 inputs the prediction timetable information 40 transmitted from the central prediction timetable distribution device 30 at a fixed cycle, and stores it in the prediction timetable information storage unit 55.

The plan schedule information storage unit 52 stores the plan schedules of the previous day, the current day, and the next day, and receives and reflects the changed plan schedule information each time there is a change in the plan. The planned timetable information includes the train number and train type of each train, and the departure time and arrival time of each station.

The departure order information storage unit 53 is created from the planning schedule of the day and stores information in which trains are arranged in the order of departure time.

The prediction diamond information storage unit 55 stores, for example, three times of prediction timetable information as a plurality of times. Here, the reason why the number of times is set to a plurality of times is to ensure the certainty of the received data, although it depends on the reception cycle of the predicted timetable information. In addition, the predicted timetable information includes the estimated time of resumption of operation, the predicted departure time and arrival time of the predicted target train, and the predicted departure time guidance target train type. If there is no such information, "0" indicating no information is set.

The prediction information editing unit 56 uses the prediction timetable information input from the prediction timetable information storage unit 55 and the planning timetable information input from the planning timetable information storage unit 52 to provide prediction departure time guidance, operation suspension guidance, and operation deterrence scheduled station guidance. Information is created and output to the guidance display information editing unit 57.

The guidance display information editing unit 57 is necessary based on the departure order information input from the departure order information storage unit 53 and the predicted departure time guidance, operation suspension guidance, and operation deterrence scheduled station guidance information input from the prediction information editing unit 56. The guidance display information output unit 58 edits the guidance display information for each guidance display device by using the prediction timetable information input from the prediction timetable information storage unit 55 and the planning timetable information input from the planning timetable information storage unit 52 according to the above. Output to.

The guidance display information output unit 58 edits and outputs the guidance display information for each guidance display device input from the guidance display information editing unit 57 into the guidance display information 60 that can be displayed by the guidance display device 70.

Assuming a configuration of one or more guide display devices 70, in the case of a plurality of guide display devices 70, the same edit contents may be output and displayed on all the guide display devices, and the layout and edit contents are displayed for each guide display device. You may change it. Further, as the guidance display device 70, in addition to the display device installed in the station yard, a mobile information device owned by a passenger or the like can be included as a target.

As the first embodiment, an embodiment related to the predicted departure time guidance will be described below.
FIG. 2 is a diagram showing a flowchart showing an example of the processing procedure of the predicted departure time guidance. The processing of the predicted departure time guidance is executed by the prediction information editing unit 56.

The processing operations based on the flowchart of FIG. 2 are shown in order below. Where the prediction information editing unit 56 is the main body of the processing operation, the notation of the main body will be omitted below.
Step 100: Start the process of determining the predicted departure time guidance.

Step 120: Acquires the train type of the train of the planned timetable information corresponding to the train number of the train to be guided, and compares and matches the train type of the predicted departure time guidance target stored in the predicted timetable information storage unit 55. If (YES), the train is determined to be the train to be guided and the process proceeds to step 130. If the trains do not match (NO), the process proceeds to step 170.

Step 130: It is determined whether or not the train number of the train to be guided is included in the prediction timetable information, and if it is included (YES), the process proceeds to step 140, and if it is not included (NO), the process proceeds to step 170.

Step 140: If the estimated operation restart time is not determined in the predicted timetable information, the estimated departure time changes every moment, causing confusion. Therefore, the estimated operation restart time is determined for the guidance based on the predicted timetable information. If. Therefore, if the predicted timetable information includes the estimated operation restart time (YES), the process proceeds to step 150, and if not (NO), the process proceeds to step 170.

Step 150: It is determined whether or not the current time is before the estimated operation restart time, and if it is before (YES), the process proceeds to step 160, and if it is later (NO), the process proceeds to step 170.

Step 160: Since the condition for the predicted departure time guidance is satisfied, the time to be displayed on the guidance display device 70 is determined as the predicted departure time.
Step 170: Since the condition of the predicted departure time guidance is not satisfied, the time to be displayed on the guidance display device 70 is determined as the planned departure time.
Step 180: The process of determining the predicted departure time guidance is completed.

FIG. 3 is a diagram showing one form of the predicted departure time guidance display of the guidance display device.
The time display area 200 displays the predicted departure time when the guidance display time is determined to be the predicted departure time, and the planned departure time when the time is determined to be the planned departure time.

The predicted display areas 210 and 220 display images for indicating (identifying) that the time displayed in the time display area 200 is the predicted departure time when the time for guidance display is determined to be the predicted departure time. .. As an example, when the image to be displayed is displayed in English, it is displayed before the time display area, and when it is displayed in Japanese, it is displayed after the time display area according to the display language. In the case of the example shown in FIG. 3, the English display displays "Around" before the time display area, and the Japanese display displays "around" after the time display area. In FIG. 3, a display mode is adopted to indicate that the predicted departure time is before and after the time display area according to the display language, but the present invention is not limited to this.

When a train operation is interrupted at a certain station due to equipment failure, a passenger falling onto a railroad track, etc., the train operation is disturbed. When the recovery of the hindrance factor is in sight and the estimated operation restart time is determined, the predicted timetable information reflecting the estimated operation restart time is distributed from the predicted timetable distribution device 30 to the predicted timetable information distributed at regular intervals. Upon receiving this information, it is determined whether or not the predicted departure time guidance is necessary according to the flowchart of FIG. When the predicted departure time guidance is required based on this judgment, the guidance display device 70 is provided with guidance that reflects the expected departure time of the own station, such as delay recovery, delay expansion, and restart of operation. Display as.

As the second embodiment, an embodiment related to the operation suspension guidance will be described below.
FIG. 4 is a diagram showing a flowchart showing an example of the processing procedure of the operation suspension guidance. The processing of the driving suspension guidance is executed by the prediction information editing unit 56.

The processing operations based on the flowchart of FIG. 4 are shown in order below. Where the prediction information editing unit 56 is the main body of the processing operation, the notation of the main body will be omitted below.
Step 300: Start the process of determining the driving suspension guide.

Step 320: Based on the plan timetable information, it is determined whether or not the train to be guided is the train type to be the target of the operation suspension guidance, and if it is the target (YES), the process proceeds to step 330, and if it is not the target (YES). NO), proceed to step 380.

Step 330: It is determined whether or not the train to be guided is included in the predicted timetable information, and if it is included (YES), the process proceeds to step 340, and if it is not included (NO), the process proceeds to step 380.

Step 340: Search for stations on the starting direction side from your own station in order from your own station, and if there are still stations to be searched (YES), proceed to step 342, and if there are no stations to be searched (NO), Proceed to step 380.

Step 342: It is determined whether or not the stop time of the station searched in step 340 is less than or equal to the predetermined stop time. If it is less than or equal to the predetermined time (YES), the process returns to step 340 and if it is larger than the predetermined time. (NO), the process proceeds to step 350.

Step 350: If the estimated time for resuming operation is not determined in the predicted timetable information, the estimated stop time at the obstacle station is not determined. Therefore, the guidance based on the predicted timetable information is assumed to be the case where the expected time for resuming operation is determined. Therefore, if the estimated operation restart time is determined (YES), the process proceeds to step 360, and if it is not determined (NO), the process proceeds to step 380.

Step 360: It is determined whether or not the current time is before the estimated operation restart time, and if it is before (YES), the process proceeds to step 370, and if it is later (NO), the process proceeds to step 380.

Step 370: Since the condition of the driving suspension guidance is satisfied, it is decided to output the scroll message of the driving suspension guidance to the guidance display device 70.
Step 380: Since the condition of the driving suspension guidance is not satisfied, it is determined not to output the scroll message of the driving suspension guidance to the guidance display device 70.
Step 390: The process of determining the driving suspension guidance is completed.

If a train operation is scheduled to be hindered at a station on the side of the starting train from the own station due to equipment failure, a passenger falling onto the railroad track, etc., the train operation will be disturbed. When the recovery of the hindrance factor is in sight and the estimated operation restart time is determined, the predicted operation restart scheduled time and the predicted time schedule information reflecting the scheduled operation restart time are distributed from the predicted timetable distribution device 30. Upon receiving this information, it is determined whether or not the driving suspension guidance is necessary according to the flowchart of FIG. If driving suspension guidance is required based on this judgment, a scroll message is sent to the guidance display device 70 asking whether the train departing from the own station is suspending driving or is expected to suspend driving in front of the own station. Display by etc.

As the third embodiment, an embodiment relating to the guide to the station scheduled to be deterred from operation will be described.
FIG. 5 is a diagram showing a flowchart showing an example of a processing procedure for guiding a station scheduled to be deterred. The process of guiding the station scheduled to be deterred from operation is executed by the prediction information editing unit 56.

The processing operations based on the flowchart of FIG. 5 are shown in order below. Where the prediction information editing unit 56 is the main body of the processing operation, the notation of the main body will be omitted below.
Step 400: Start the process of determining the station guidance scheduled to be deterred.

Step 410: It is determined whether or not the driving suspension guidance described in the second embodiment is implemented, and if the driving suspension guidance is not implemented (NO), the process proceeds to step 420 and if the driving suspension guidance is implemented (YES). , Step 480.
Here, in the determination process of step 410, in the operation suspension guidance of the second embodiment and the operation suppression scheduled station guidance of the third embodiment, the mode of displaying both at the same time and the mode of displaying both before and after the time are guidance displays. Considering the physical restrictions of the device and convenience for passengers, it is excluded, and in that case, it is assumed that the driving suspension guidance has a higher priority than the driving deterrence scheduled station guidance as information for passengers. Therefore, it is an incorporated process. Technically, the priority is reversed, and the process of step 410 is excluded, and the determination of whether or not the operation deterrence scheduled station guidance is implemented is incorporated between steps 300 and 301 of the operation suspension guidance of the second embodiment. Of course, it is also possible to perform the process of displaying both guides.

Step 420: It is determined whether or not the train to be guided is the train type to be guided to the station scheduled to be deterred, and if it is the target (YES), the process proceeds to step 430, and if it is not the target (NO), step 480. Proceed to.

Step 430: Based on the planned timetable information, it is determined whether or not the train to be guided is included in the predicted timetable information, and if it is included (YES), the process proceeds to step 440, and if it is not included (NO), step Proceed to 480.

Step 440: Search for stations on the destination direction side from your own station in order from your own station, and if there are still stations to be searched (YES), proceed to step 442, and if there are no stations to be searched (NO), Proceed to step 480.

Step 442: It is determined whether or not the stop time of the station searched in step 440 is less than or equal to the default stop time, and if it is less than or equal to the predetermined time (YES), the process returns to step 440 and if it is greater than the predetermined time (). NO), proceed to step 450.

Step 450: If the estimated time for resuming operation is not determined in the predicted timetable information, the estimated stop time at the obstacle station is not determined. Therefore, the guidance based on the predicted timetable information is assumed to be the case where the expected time for resuming operation is determined. Therefore, if the estimated time for restarting the operation is determined (YES), the process proceeds to step 460, and if it is not determined (NO), the process proceeds to step 480.

Step 460: It is determined whether or not the current time is before the estimated time of restarting the operation, and if it is before (YES), the process proceeds to step 470, and if it is later (NO), the process proceeds to step 480.

Step 470: Since the condition of the station guidance scheduled to be deterred is satisfied, it is decided to output the scroll message of the station guidance scheduled to be deterred to the guidance display device 70.
Step 480: Since the condition of the station guidance scheduled to be deterred is not satisfied, it is determined not to output the scroll message of the station guidance scheduled to be deterred to the guidance display device 70.
Step 490: The process of determining the station guidance scheduled to be deterred is completed.

If a train operation is scheduled to be hindered at a station on the destination direction side of the own station due to equipment failure, a passenger falling onto the railroad track, etc., the train operation will be disturbed. When the recovery of the hindrance factor is in sight and the estimated operation restart time is determined, the predicted operation restart scheduled time and the predicted time schedule information reflecting the scheduled operation restart time are distributed from the predicted timetable distribution device 30. Based on this information, it is determined whether or not it is necessary to guide the station where the operation is scheduled to be suppressed according to the flowchart of FIG. Based on this judgment, if guidance on the station scheduled to be deterred is required, the guidance display device 70 is informed at which station in the future the train departing from the own station is expected to suspend (deter) driving. Display by scroll message etc.

Although the embodiments of the present invention have been described above with reference to Examples 1 to 3, the predicted departure time guidance according to the first embodiment, when the train operation is hindered due to a failure of equipment, a fall accident on a passenger track, or the like. As a display mode when displaying the operation suspension guidance according to the second embodiment and the operation restraint scheduled station guidance according to the third embodiment on the guidance display device 70, the above guidance displays are variously combined depending on the situation at the time of the occurrence of the trouble or the like. be able to. In the most probable case, the predicted departure time guidance is always displayed, and as for the driving suspension guidance and the operation deterrence scheduled station guidance, as described above, the driving suspension guidance has a higher priority, and the driving suspension guidance. Is displayed with priority, and if necessary, information on stations scheduled to be deterred is displayed.

10 ... Automatic course control device, 20 ... Plan schedule information, 30 ... Prediction schedule distribution device,
40 ... Prediction timetable information, 50 ... Passenger guidance system, 51 ... Plan timetable information input unit,
52 ... Plan schedule information storage unit, 53 ... Departure order information storage unit, 54 ... Prediction schedule information input unit,
55 ... Prediction timetable information storage unit, 56 ... Prediction information editing department, 57 ... Guidance display information editing department,
58 ... Guidance display information output unit, 60 ... Guidance display information, 70 ... Guidance display device

Claims (11)

An input unit that receives forecast timetable information and plan timetable information transmitted from the outside,
A storage unit that stores the forecast timetable information and the plan timetable information,
A processing unit that inputs the predicted timetable information and the planned timetable information from the storage unit, and
It is provided with an output unit that receives display information edited by the processing unit.
Based on the forecast timetable information and the plan timetable information, the processing unit determines whether or not it is necessary to deliver the operation prediction guide of the train to be the passenger guidance according to the estimated time of restarting the operation of the train, and the delivery If the time at the time of determining the necessity is earlier than the estimated time for restarting the operation, the display information of the operation prediction guide is edited.
The output unit is a passenger guidance system characterized in that the display information of the operation prediction guidance is distributed to an external guidance display device. The passenger guidance system according to claim 1.
The above-mentioned operation prediction guide is a passenger guidance system characterized by being a predicted departure time guide. The passenger guidance system according to claim 1.
The above-mentioned operation prediction guide is a passenger guidance system characterized in that it is a guide for suspending driving at a station on the side of the first train. The passenger guidance system according to claim 1.
The above-mentioned operation prediction guide is a passenger guidance system characterized in that it is a guide for a station scheduled to be deterred at a station on the destination direction side. The passenger guidance system according to any one of claims 1 to 4.
The external guidance display device is a passenger guidance system characterized in that it is at least one of a display device installed at a station and a portable information device possessed by a passenger. The passenger guidance system according to claim 2, which cites claim 2 or claim 2.
The passenger guidance system, characterized in that the display information of the predicted departure time guidance includes information of a display mode indicating that the departure time is a prediction. The processing unit that inputs the forecast timetable information and the plan timetable information stored in the storage unit
Based on the predicted timetable information and the planning timetable information, a first step of determining the necessity of the delivery of train operation prediction guidance and passenger guidance object in accordance with the operation resuming expected time of the train,
If the time at the time when the necessity of the delivery is determined is earlier than the estimated time for restarting the operation, the second step of editing the display information of the operation prediction guide and
With the third step of outputting the display information of the operation prediction guidance to an external guidance display device
Passenger guidance method to carry out. The passenger guidance method according to claim 7.
The above-mentioned operation prediction guide is a passenger guidance method characterized by being a predicted departure time guide. The passenger guidance method according to claim 7.
The above-mentioned operation prediction guide is a passenger guidance method characterized in that it is a guide for suspending driving at a station on the side of the first train. The passenger guidance method according to claim 7.
The above-mentioned operation prediction guide is a passenger guidance method characterized in that it is a guide for a station scheduled to be deterred from driving at a station on the destination direction side. The passenger guidance method according to claim 8.
The processing unit is a passenger guidance method, characterized in that the display information of the predicted departure time guidance output in the third step includes information of a display mode indicating that the departure time is a prediction.

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