JP6906486B2 - Information processing equipment and programs - Google Patents

Description

The present invention relates to an information processing device and a program.

Systems that support services such as training instruction have been known (see, for example, Patent Document 1).
[Prior art literature]
[Patent Document]
[Patent Document 1] Japanese Unexamined Patent Publication No. 2017-010486

It is desirable to provide technology that supports the provision of services to users by multiple service providers.

According to the first aspect of the present invention, an information processing device is provided. The information processing device is of the first evaluation information indicating the evaluation of the service provided to the user by the first service provider in the first period of the predetermined period and the predetermined period. The evaluation information acquisition unit may be provided to acquire the second evaluation information indicating the evaluation of the service provided to the user by the second service provider in the second period. The information processing device determines the reward for the first service provider and the reward for the second service provider among the rewards for the services provided to the user in a predetermined period as the first evaluation information. And a reward determination unit that determines based on the second evaluation information may be provided.

The reward determination unit determines the reward for the first service provider and the reward for the second service provider according to the ratio indicated by the first evaluation information and the second evaluation information. good. The evaluation information acquisition unit receives the first evaluation information and the second evaluation information via a block chain formed by the communication terminal of the first service provider and the communication terminal of the second service provider. Evaluation information of may be acquired. The evaluation information acquisition unit is a contract between the first service provider and the user formed by the communication terminal of the first service provider and the communication terminal of the second service provider. The content and the contract content between the second service provider and the user are not shared, but via the blockchain set to share the first evaluation information and the second evaluation information. The first evaluation information and the second evaluation information may be acquired.

The service provider may be an instructor who provides an instruction service, and the evaluation information may indicate the result achieved by the user by the instruction by the instructor. Among the achievement goals of the user, the reward determination unit includes the achievements achieved by the user under the guidance of the first service provider and the achievements achieved by the user under the guidance of the second service provider. The reward for the first service provider and the reward for the second service provider may be determined from the reward for the achievement target of the user according to the ratio of. The reward determination unit has a value obtained by applying weighting corresponding to the result to the result achieved by the user under the guidance of the first service provider among the result targets of the user, and the second service. According to the ratio of the result obtained by the user by the guidance of the provider to the value to which the weighting corresponding to the result is applied, the reward for the result target of the user, the reward for the first service provider, and the above-mentioned first. The reward for the service provider of 2 may be determined. The service provider may be an instructor who instructes a diet, and the evaluation information may indicate the weight of the user who has changed due to the instruction by the instructor. The service provider may be an instructor who instructes study, and the evaluation information may indicate the grade of the user who has changed due to the instruction by the instructor. The service provider may be an instructor who teaches a language, and the evaluation information may indicate the language ability of the user who has changed due to the instruction by the instructor.

The service provider may be a telecommunications carrier that provides a telecommunications service, and the evaluation information may indicate an evaluation of the telecommunications service. The evaluation information may be determined based on the communication speed of the communication service provided to the user. The evaluation information may be determined based on the ratio of the wireless communication speed provided to the user by the service provider to the average communication speed of the place where the user uses the wireless communication service.

According to the second aspect of the present invention, a program for making a computer function as the information processing apparatus is provided.

The outline of the above invention does not list all the necessary features of the present invention. Sub-combinations of these feature groups can also be inventions.

An example of the system 10 is shown schematically. An example of the management information 102 managed by the management device 100 is shown schematically. An example of the functional configuration of the management device 100 is shown schematically. An example of the system 10 is shown schematically. An example of the management information 104 is shown schematically. An example of the management information 106 is shown schematically. An example of the weighting information 108 is shown schematically. An example of the management information 112 is shown schematically. An example of the weighting information 114 is shown schematically. An example of the management information 122 is shown schematically. An example of management information 124 is shown schematically. An example of the hardware configuration of the computer 1000 that functions as the management device 100 is shown schematically.

Hereinafter, the present invention will be described through embodiments of the invention, but the following embodiments do not limit the inventions that fall within the scope of the claims. Also, not all combinations of features described in the embodiments are essential to the means of solving the invention.

FIG. 1 schematically shows an example of the system 10. The system 10 includes a management device 100 and a plurality of communication terminals. The management device 100 may be an example of an information processing device. The communication terminal may be any terminal as long as it has a communication function, and may be, for example, a mobile phone such as a smartphone, a tablet terminal, a PC (Personal Computer), or the like. FIG. 1 shows a communication terminal 300 of a company A and a communication terminal 400 of a company B as examples of a plurality of communication terminals.

The management device 100, the communication terminal 300, and the communication terminal 400 communicate with each other via the network 12. The network 12 may be any network, for example, the Internet, mobile phone networks such as so-called 3G (3rd Generation), LTE (Long Term Evolution), 4G (4th Generation) and 5G (5th Generation), and the public. It may include at least one of a wireless LAN (Local Area Network) and a dedicated network.

Company A may be an example of a first service provider that provides a service to the user 20. Company B may be an example of a second service provider that provides a service to the user 20. The service provided by the company A and the company B to the user 20 may be any service. Examples of services include guidance services such as diet guidance, study guidance and language guidance, and communication services such as wired communication service and wireless communication service.

The management device 100 according to the present embodiment manages services provided to the user 20 by a plurality of service providers. As a specific example, the management device 100 manages rewards for services provided to the user 20 by a plurality of service providers.

In this example, the user 20 concludes a contract with, for example, a plurality of service providers, and receives services in order from the plurality of service providers. The contract content may include a contract period, which is the period for receiving the service. In addition, the contract content may include a reward for the service. In addition, the contract content may include the achievement target of the user 20.

For example, during the contract period, the user 20 first receives a service from the first service provider among a plurality of service providers, and wants to try a service from another service provider, or provides the first service. When a person is dissatisfied with the service, the service is received by switching to the second service provider among the plurality of service providers.

The management device 100 according to the present embodiment executes a process for appropriately distributing the reward to the plurality of service providers when the plurality of service providers provide the service to the user 20 during the contract period. .. For example, in the management device 100, when the first service provider and the second service provider provide the service to the user 20 during the contract period, the service provided to the user 20 by the first service provider. Based on the first evaluation information indicating the evaluation of the first service provider and the second evaluation information indicating the evaluation of the service provided to the user 20 by the second service provider, the reward to the first service provider and the first Determine the reward for 2 service providers. When three or more service providers provide services to the user 20 during the contract period, the management device 100 is used for each of the three or more service providers based on the evaluation information of each of the three or more service providers. Reward may be determined.

The evaluation information may be determined by the evaluation of the service by the user 20. For example, when the user 20 gives a score to each of the services provided by the plurality of service providers, the evaluation information may be the score. The evaluation by the user 20 may be represented by a score in this way, or may be represented by other expressions such as rank and level.

The evaluation information may be determined by the outcome of the user 20 by the service. For example, if the service provided to the user 20 is a diet guidance service, the evaluation information is determined by the fluctuating body weight. Further, for example, when the service provided to the user 20 is a study guidance service, the evaluation information is determined by the results such as the fluctuating deviation value. Further, for example, when the service provided to the user 20 is a language teaching service, the evaluation information is determined by the fluctuating language ability.

The evaluation information may be determined by the content of the service provided to the user 20. For example, when the service is a communication service, the evaluation information is determined by the communication speed.

FIG. 2 schematically shows an example of management information 102 managed by the management device 100. The management information 102 may include a contract period, a reward, and an evaluation. In Fig. 2, the contract period is one month, the reward is 100,000 yen, and companies A and B provided services to user 20 during the contract period, and each evaluation was 4 points. And the case of 6 points is illustrated.

The management device 100 may determine the remuneration for the company A and the remuneration for the company B based on the respective evaluation ratios of the company A and the company B. In the example shown in FIG. 2, since the evaluation of company A is 4 points and the evaluation of company B is 6 points, the ratio of company A is 40% and the ratio of company B is 60%. The management device 100 may determine the remuneration of company A as 40,000 yen and the remuneration of company B as 60,000 yen according to the ratio. As a result, the reward can be distributed to the service provider according to the evaluation.

FIG. 3 schematically shows an example of the functional configuration of the management device 100. The management device 100 includes an evaluation information acquisition unit 150, a reward determination unit 152, and a reward output unit 154.

The evaluation information acquisition unit 150 acquires the evaluation information. The evaluation information acquisition unit 150 acquires evaluation information for each of a plurality of service providers who have provided services to the user 20 during a predetermined period such as a contract period. For example, the first service provider provides a service to the user 20 in the first period of the contract period, and the second service provider provides the user 20 in the second period of the contract period. When the service is provided, the evaluation information acquisition unit 150 provides the first evaluation information indicating the evaluation of the service provided to the user 20 by the first service provider and the second evaluation information to the user 20 by the second service provider. Acquires a second evaluation information indicating the evaluation of the provided service.

The reward determination unit 152 has a plurality of rewards obtained by the evaluation information acquisition unit 150 among the rewards for the services provided to the user 20 during the contract period for each of the plurality of service providers who provided the services. Determined based on evaluation information. For example, the first service provider provides services to user 20 during the first period of the contract period, and the second service provider provides services to user 20 during the second period of the contract period. When the service is provided, the reward determination unit 152 determines the reward for the first service provider and the reward for the second service provider based on the first evaluation information and the second evaluation information. .. The reward determination unit 152 may determine the reward for the first service provider and the reward for the second service provider according to the ratio indicated by the first evaluation information and the second evaluation information.

For example, when the service provided to the user 20 is a diet guidance service, and the first service provider and the second service provider provide the guidance service to the user 20, the reward determination unit 152 uses the user. The reward of the first service provider and the reward of the second service provider are determined according to the achievements of 20. As a specific example, the achievement target of the user 20 is 10 kg reduction, the reward is 200,000 yen, the weight is reduced by 4 kg by the guidance of the first service provider, and the weight is reduced by 6 kg by the guidance of the second service provider. In that case, the remuneration determination unit 152 determines that the remuneration of the first service provider is 80,000 yen and the remuneration of the second service provider is 120,000 yen.

The reward output unit 154 outputs the reward determined by the reward determination unit 152. The reward output unit 154 displays and outputs, for example, the reward determined by the reward determination unit 152 on the display provided in the management device 100. Further, the reward output unit 154 causes, for example, the speaker included in the management device 100 to output the reward determined by the reward determination unit 152 by voice. Further, the reward output unit 154 transmits and outputs, for example, the reward determined by the reward determination unit 152 to another device via the network 12. As a specific example, the reward output unit 154 transmits and outputs the reward determined by the reward determination unit 152 to the communication terminal of the service provider.

FIG. 4 schematically shows an example of the system 10. The system 10 shown in FIG. 4 includes a blockchain 14 formed by a plurality of communication terminals. The blockchain 14 may be formed in the network 12. The management device 100 may be arranged outside the blockchain 14 or may be arranged inside the blockchain 14. That is, the management device 100 may function as a part of the blockchain 14.

In FIG. 4, it is formed by the communication terminals 302, 304, 306 in the company A network 30, the communication terminals 402, 404, 406 in the company B network 40, and the communication terminals 502, 504, 506 in the company C network 50. The blockchain 14 is illustrated. In the example shown in FIG. 4, the communication terminal 302, the communication terminal 402, and the communication terminal 502 are nodes having a role of connecting blocks. Here, a case where the company A, the company B, and the company C are service providers who provide the guidance service to the user 20 will be described as an example.

The user 20 concludes a contract with the company A via, for example, the communication terminal 306 in the network 30 of the company A. The contract contents include personal information of the user 20 and the like. In addition, the content of the contract includes, for example, the ability to freely switch the service provider between company A, company B, and company C during the contract period, and the content of the reward. Company A, Company B and Company C may have previously made arrangements to allow such contracts to each other.

For example, the user 20 first receives a guidance service from a leader 310 of company A. Then, when he / she wants to receive the guidance service of another company or is dissatisfied with the guidance service of company A, he / she makes a contract with company B and receives the guidance service from the leader 410 of company B. Furthermore, if you want to receive the guidance service of company C, or if you are dissatisfied with the guidance service of company B, make a contract with company C and receive the guidance service from the leader 510 of company C. ..

Here, the blockchain 14 may be set so as not to share the contract contents between the user 20 and each company. If you are satisfied with the guidance service of company A and receive only the guidance service of company A during the contract period, as a result, you do not have to make a contract with company B and company C, and personal information etc. It can be prevented from being transmitted to companies B and C. In addition, if he was dissatisfied with the guidance service of company A and switched to company B, he was satisfied with the guidance service of company B and received the guidance service of company B for the entire remaining contract period. It is not necessary to make a contract, and personal information etc. can be prevented from being transmitted to Company C.

The blockchain 14 may be configured to share information indicating the achievements of the user 20. For example, when the service provided to the user 20 is a diet guidance service, information such as physical fluctuations and weight fluctuations of the user 20 is shared by each company. Further, for example, when the service provided to the user 20 is a study guidance service, information such as changes in the grades of the user 20 is shared by each company. Further, for example, when the service provided to the user 20 is a language instruction service, information such as changes in the language ability of the user 20 is shared by each company. As a result, it is possible to prevent the illegal acquisition of remuneration due to the illegal declaration of results.

The evaluation information acquisition unit 150 may receive the evaluation information via the blockchain 14. The evaluation information acquisition unit 150 may receive evaluation information indicating the evaluation of the service provided to the user 20 by the company A from any communication terminal in the network 30 of the company A via the blockchain 14. Further, the evaluation information acquisition unit 150 may receive evaluation information indicating the evaluation of the service provided to the user 20 by the company B from any communication terminal in the company B network 40 via the blockchain 14. Further, the evaluation information acquisition unit 150 may receive evaluation information indicating the evaluation of the service provided to the user 20 by the company C from any communication terminal in the network 50 of the company C via the blockchain 14.

FIG. 5 schematically shows an example of management information 104. Here, the service is a diet guidance service, the contract period is 3 months, the achievement target is 10 kg reduction, the reward is 200,000 yen, 2 kg is reduced by the guidance by trainer A, and by the guidance by trainer B. An example shows a case where the weight is reduced by 2 kg and 6 kg is reduced by the guidance of trainer C.

Trainer A, Trainer B, and Trainer C may all belong to different service providers, all may belong to the same service provider, and two out of three may belong to the same service provider. The remaining one may belong to another service provider. Further, at least one of the three may be an individual trainer who does not belong to the service providing company.

In the example shown in FIG. 5, the remuneration determination unit 152 determines the remuneration of trainer A as 40,000 yen, the remuneration of trainer B as 40,000 yen, and the remuneration of trainer C as 120,000 yen based on the result ratio. In this way, by distributing the reward according to the result, the trainer's motivation to teach can be improved. Further, since the user 20 can pay the trainer a reward according to the result of the instruction, the satisfaction level of the user 20 can be increased.

FIG. 6 schematically shows an example of the management information 106. Here, the points different from those in FIG. 5 will be mainly described. FIG. 6 illustrates a case where the body weight is reduced by 2 kg by the instruction by the trainer A, the body weight is not reduced by the instruction by the trainer B, and the body weight is reduced by 8 kg by the instruction by the trainer C.

When the complete volume system is adopted, the remuneration determination unit 152 may determine the remuneration of trainer A as 40,000 yen, the remuneration of trainer B as 0 yen, and the remuneration of trainer C as 160,000 yen. Further, for example, when the minimum remuneration is set to 20,000 yen, the remuneration determination unit 152 sets the remuneration of trainer A to 48,000 yen, the remuneration of trainer B to 20,000 yen, and the remuneration to trainer C to 132,000 yen. It may be decided as a circle.

Further, for example, when the achievement target cannot be achieved, the reward may be distributed according to the achievement ratio of the achieved achievements. As a specific example, if trainer A reduces 2 kg, trainer B reduces 2 kg, and trainer C reduces 4 kg, the reward determination unit 152 pays trainer A's reward of 50,000 yen and trainer B's reward. You may decide that the reward for Trainer C is 50,000 yen and 100,000 yen.

If the achievement target cannot be achieved and the overall reward is discounted based on the achievement achieved, the discounted reward may be distributed. As a specific example, when the result is reduced by 8 kg and the reward is discounted to 160,000 yen against the result target of 10 kg, the trainer A reduces the result by 2 kg, the trainer B reduces the result by 2 kg, and the trainer. If the weight is reduced by 4 kg by the guidance of C, the reward determination unit 152 may determine the reward of trainer A as 40,000 yen, the reward of trainer B as 40,000 yen, and the reward of trainer C as 80,000 yen.

FIG. 7 schematically shows an example of weighting information 108. The reward determination unit 152 applies weighting corresponding to the result to the result achieved by the user 20 by each guidance by the plurality of service providers among the result targets of the user 20, and the reward determination unit 152 of the plurality of service providers. You may decide the reward.

FIG. 7 shows an example of weighting when the current weight is 80 kg and the outcome target is 10 kg reduction, and the weight fluctuation between 80 kg and 76 kg is not weighted and the weight fluctuation between 76 kg and 73 kg. Has a small weight, and a weight variation between 73 kg and 70 kg has a large weight. The small weighting and the large weighting may be arbitrarily set or may be changed as long as the former is smaller than the latter.

For example, if trainer A's guidance reduces 4 kg from 80 kg to 76 kg, trainer B's guidance reduces 3 kg from 76 kg to 73 kg, and trainer C's guidance reduces 3 kg from 73 kg to 70 kg, without weighting. , The reward determination unit 152 determines the rewards of trainer A, trainer B, and trainer C at a ratio of 4: 3: 3. On the other hand, when the weighting as shown in FIG. 7 is applied, the value of the small weighting is 1.5, and the value of the large weighting is 2, the reward determination unit 152 has 4: 4. The rewards for trainer A, trainer B, and trainer C may be determined at a ratio of 5: 6.

FIG. 8 schematically shows an example of management information 112. Here, the service is a study guidance service, the contract period is 6 months, the achievement target is a deviation value increase of 20, the reward is 200,000 yen, and the deviation value is increased by 10 by the guidance by the instructor A. , The case where the deviation value is increased by 6 by the guidance by the instructor B and the deviation value is increased by 4 by the instruction by the instructor C is illustrated.

In the example shown in FIG. 8, the reward determination unit 152 determines that the reward of the leader A is 100,000 yen, the reward of the leader B is 60,000 yen, and the reward of the leader C is 40,000 yen based on the result ratio. do. Here, the deviation value is illustrated as the result target, but any other value may be used as long as it indicates fluctuations in grades, and may be, for example, a test score or the like.

FIG. 9 schematically shows an example of weighting information 114. In the weighting information 114 shown in FIG. 9, the fluctuations between the deviation values 30 to 40 are not weighted, the fluctuations between the deviation values 40 to 50 have a small weighting, and the fluctuations between the deviation values 50 to 60 are weighted. Illustrates the case where there is medium weighting, variations between deviation values 60-70 have large weighting, and variations between deviation values 70-80 have particularly large weighting. The weighting small, weighting medium, weighting large, and weighting extra large may be arbitrarily set or may be changed as long as the values increase in the order.

For example, the deviation value is increased by 10 to 40 to 50 by the guidance of the instructor A, the deviation value is increased by 6 to 50 to 56 by the instruction of the instructor B, and the deviation value is increased by 4 by the instruction of the instructor C. When the number changes from 56 to 60, if there is no weighting, the reward determination unit 152 determines the rewards of the leader A, the leader B, and the leader C at a ratio of 10: 6: 4. On the other hand, when the weighting as shown in FIG. 9 is applied, the value of the small weighting is 1.5, and the value being weighted is 2, the reward determination unit 152 determines 15:12 :. The rewards of leader A, leader B, and leader C may be determined at a rate of eight. In general, for example, increasing the deviation value from 60 to 70 may be more difficult than increasing the deviation value from 50 to 60, and according to this example, it corresponds to such a difficulty level. The reward can be determined.

FIG. 10 schematically shows an example of management information 122. Here, the service is a communication service, the contract period is 12 months, the reward is 100,000 yen, the evaluation of the communication service by the operator A is 1 point, and the evaluation of the communication service by the operator B is 2 points. , The case where the evaluation of the communication service by the operator C is 7 points is illustrated. In the example shown in FIG. 10, the remuneration determination unit 152 determines the remuneration of the business operator A as 10,000 yen, the remuneration of the business operator B as 20,000 yen, and the remuneration of the business operator C as 70,000 yen based on the evaluation. .. As a result, for example, by providing a faster communication speed, it is possible to distribute a good and large amount of reward to a business operator who has received a higher evaluation.

FIG. 11 schematically shows an example of management information 124. Here, the points different from the management information 122 shown in FIG. 10 will be mainly described. In the management information 124, as an evaluation, the ratio of the wireless communication speed provided to the user 20 by the business operator to the average communication speed of the place where the user 20 receives the wireless communication service is registered.

For example, if the average communication speed of the area where the user 20 receives the wireless communication service is 10 Mbps and the average wireless communication speed of the wireless communication service received by the user 20 from the operator A in that area is 14 Mbps, the management is performed. 1.4 is registered in the information 124. When the area where the user 20 receives the communication service from the business operator A extends over a plurality of areas, the average value of the ratios derived for each of the plurality of areas may be registered in the management information 124. Thereby, for example, a large amount of reward can be allocated to the business operator who provided the user 20 with a relatively high communication speed even in an area where the average communication speed is slow.

FIG. 12 schematically shows an example of the hardware configuration of the computer 1000 that functions as the management device 100. The computer 1000 according to the present embodiment includes a CPU peripheral portion having a CPU 1010, a RAM 1030, and a graphic controller 1085 connected to each other by a host controller 1092, a ROM 1020 connected to the host controller 1092 by an input / output controller 1094, and communication I /. It includes an input / output unit having an F1040, a hard disk drive 1050, a DVD drive 1070, and an input / output chip 1080.

The CPU 1010 operates based on the programs stored in the ROM 1020 and the RAM 1030, and controls each part. The graphic controller 1085 acquires the image data generated by the CPU 1010 or the like on the frame buffer provided in the RAM 1030 and displays it on the display 1090. Instead, the graphic controller 1085 may internally include a frame buffer for storing image data generated by the CPU 1010 or the like.

The communication I / F 1040 communicates with other devices via a network by wire or wirelessly. Further, the communication I / F 1040 functions as hardware for performing communication. The hard disk drive 1050 stores programs and data used by the CPU 1010. The DVD drive 1070 reads a program or data from the DVD-ROM 1072 and provides it to the hard disk drive 1050 via the RAM 1030.

The ROM 1020 stores a boot program executed by the computer 1000 at startup, a program depending on the hardware of the computer 1000, and the like. The input / output chip 1080 connects various input / output devices to the input / output controller 1094 via, for example, a parallel port, a serial port, a keyboard port, a mouse port, and the like.

The program provided to the hard disk drive 1050 via the RAM 1030 is stored in a recording medium such as a DVD-ROM1072 or an IC card and provided by the user. The program is read from the recording medium, installed in the hard disk drive 1050 via the RAM 1030, and executed in the CPU 1010.

A program installed in the computer 1000 that causes the computer 1000 to function as the management device 100 may act on the CPU 1010 or the like to cause the computer 1000 to function as each part of the management device 100. The information processing described in these programs is read into the computer 1000, and the evaluation information acquisition unit 150 and the reward determination unit 152, which are specific means in which the software and the various hardware resources described above cooperate with each other. , And functions as a reward output unit 154. Then, by realizing the calculation or processing of information according to the purpose of use of the computer 1000 in the present embodiment by these specific means, a unique management device 100 according to the purpose of use is constructed.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments. It will be apparent to those skilled in the art that various changes or improvements can be made to the above embodiments. It is clear from the description of the claims that such modified or improved forms may also be included in the technical scope of the present invention.

The order of execution of each process such as operation, procedure, step, and step in the device, system, program, and method shown in the claims, specification, and drawings is particularly "before" and "prior to". It should be noted that it can be realized in any order unless the output of the previous process is used in the subsequent process. Even if the scope of claims, the specification, and the operation flow in the drawings are explained using "first", "next", etc. for convenience, it means that it is essential to carry out in this order. It's not a thing.

10 systems, 12 networks, 14 blockchains, 20 users, 30 A company network, 40 B company network, 50 C company network, 100 management devices, 102 management information, 104 management information, 106 management information, 108 weighted information, 112 management Information, 114 weighting information, 122 management information, 124 management information, 150 evaluation information acquisition unit, 152 reward determination unit, 154 reward output unit, 300 communication terminal, 302 communication terminal, 304 communication terminal, 306 communication terminal, 310 instructor, 400 communication terminal, 402 communication terminal, 404 communication terminal, 406 communication terminal, 410 leader, 502 communication terminal, 504 communication terminal, 506 communication terminal, 510 leader, 1000 computer, 1010 CPU, 1020 ROM, 1030 RAM, 1040 communication I / F, 1050 hard disk drive, 1070 DVD drive, 1072 DVD-ROM, 1080 I / O chip, 1085 graphic controller, 1090 display, 1092 host controller, 1094 I / O controller

Claims (14)

The first evaluation information indicating the evaluation of the service provided to the user by the first service provider in the first period of the predetermined period, and the second period of the predetermined period. An evaluation information acquisition unit that acquires a second evaluation information indicating the evaluation of the service provided to the user by the second service provider.
The reward for the service provided to the user during said predetermined, by dispensing on the basis of the first evaluation information and the second evaluation information, for said first service provider An information processing device including a reward determination unit that determines a reward and a reward for the second service provider. The reward determination unit receives the reward for the first service provider and the second service provider according to the ratio of the evaluation indicated by the first evaluation information and the evaluation indicated by the second evaluation information. The information processing apparatus according to claim 1, wherein the reward for the information processing device is determined. The evaluation information acquisition unit receives the first evaluation information and the second evaluation information via a block chain formed by the communication terminal of the first service provider and the communication terminal of the second service provider. The information processing apparatus according to claim 1 or 2, which acquires the evaluation information of the above. The evaluation information acquisition unit is a contract between the first service provider and the user formed by the communication terminal of the first service provider and the communication terminal of the second service provider. The content and the contract content between the second service provider and the user are not shared, but via the blockchain set to share the first evaluation information and the second evaluation information. The information processing apparatus according to claim 3, wherein the first evaluation information and the second evaluation information are acquired. The service provider is a leader who provides guidance services.
The information processing device according to any one of claims 1 to 4, wherein the evaluation information indicates the results achieved by the user under the guidance of the instructor. Among the achievement targets of the user, the reward determination unit includes the result achieved by the user by the guidance by the first service provider and the result achieved by the user by the guidance by the second service provider. The information processing apparatus according to claim 5, wherein the reward for the first service provider and the reward for the second service provider are determined from the reward for the achievement target of the user according to the ratio of the above. The reward determination unit has a value obtained by applying weighting corresponding to the result to the result achieved by the user under the guidance of the first service provider among the result targets of the user, and the second service. According to the ratio of the result obtained by the user by the guidance of the provider to the value to which the weight corresponding to the result is applied, the reward for the result target of the user, the reward for the first service provider, and the first The information processing apparatus according to claim 6, which determines the reward for the service provider of 2. The service provider is a leader who guides the diet.
The information processing device according to any one of claims 5 to 7, wherein the evaluation information indicates the weight of the user changed by the guidance of the instructor. The service provider is a leader who guides study.
The information processing device according to any one of claims 5 to 7, wherein the evaluation information indicates the results of the user, which are changed by the guidance of the instructor. The service provider is a language instructor and
The information processing device according to any one of claims 5 to 7, wherein the evaluation information indicates the language ability of the user changed by the guidance of the instructor. The service provider is a telecommunications carrier that provides telecommunications services.
The information processing device according to any one of claims 1 to 4, wherein the evaluation information indicates an evaluation of the communication service. The information processing device according to claim 11, wherein the evaluation information is determined based on the communication speed of the communication service provided to the user. 12. The evaluation information is determined based on the ratio of the wireless communication speed provided to the user by the service provider to the average communication speed of the place where the user uses the wireless communication service, according to claim 12. Information processing device. A program for causing a computer to function as the information processing device according to any one of claims 1 to 13.

Images