JP6906864B2 - Overseas shipping support system - Google Patents

Description

The present invention relates to an overseas shipping support technique for shipping a product purchased in Japan by an individual who does not have an address or residence in Japan, such as a foreign traveler.

As described in Patent Document 1, there has been a service of delivering packages from Japan to overseas. According to Patent Document 1, a mobile terminal is assigned to a user in advance, and the user inputs purchased product information from the mobile terminal. When a delivery request is obtained from a mobile terminal, a list of purchased products is output to the mobile terminal, and the delivery destination information (address of the user registered in advance) of the desired delivery product is acquired, and the product identifier of the desired delivery product is obtained. Output the form for delivering the desired delivery item based on. Patent Document 1 makes it possible to create a form necessary for delivery simply by sequentially registering purchased products, and aims to improve the efficiency of delivery requests by users and the efficiency of collection by delivery companies.

Japanese Patent No. 5231963

When shipping products purchased from Japan to overseas, the user makes a shipping request to an international shipping company that handles surface mail and air mail. The user who is the sender can use the shipping label attached to the packing box (shipment) containing the purchased product, the invoice (purchase form) with the name and unit price of the contents in the packing box, customs declaration, etc. Prepare the documents required for customs clearance and request the international shipping company to ship.

However, the international carrier may have to contact the user during customs clearance or return the package to the user for a given reason after accepting the shipment. For this reason, if the user does not have an address or residence in Japan (for example, a foreign traveler), labor and cost are incurred, which is a heavy burden on the international delivery company. For example, the return address (including contact information), that is, the sender's address is not in Japan, so even if you contact or return the user who returned overseas after receiving the goods, you cannot return it to the address in Japan. Therefore, international shipping companies must store them in warehouses. The prescribed reasons may be, for example, that the contents of the shipment include dangerous goods or items whose import is prohibited in the destination country, or that the storage period at customs has expired. ..

For this reason, international shipping companies may not be able to accept overseas shipping requests if the user does not have an address or residence in Japan, and foreign travelers may not be able to accept them. There is a problem that shipping products purchased in Japan overseas has a high hurdle. Moreover, even if the international shipping company contacts the user, the user who is unfamiliar with the customs clearance procedure cannot respond appropriately. In addition, customs may contact the user directly, which is a heavy burden for the user.

On the other hand, there are invoices and customs declarations as documents required for customs clearance of purchased goods. It is necessary to state the name of the content and its price (unit price) on these documents, but the price is the tax base on the overseas destination side (local side). However, the price stated in the invoice is left to the user, and the customs will not give permission by stating an appropriate price, or conversely, stating a high price and paying a large amount of tax based on the tariff rate. There were also troubles at customs, such as invoices.

An object of the present invention is to provide a support system for a sender who does not have an address or a place of residence in Japan, such as a foreign traveler, to ship a package overseas from within Japan via an international delivery company.

(1) The overseas shipping support system of the present invention supports overseas shipping in which a sender who does not have an address or residence in Japan ships products purchased in Japan through an international shipping company to overseas. The overseas shipping support system delegates the content dictionary including the names and prices of the content related to the product, the invoice template, the customs declaration template, and the sender to the international shipping company as an agent for the export application. A storage unit for storing a customs power of attorney template for the purpose, a storage unit for storing, and a control so that the corresponding content product can be selected from the content product dictionary for each product, and the name and price of the selected content product are input to the invoice. The document creation control unit that outputs the voice template and the customs declaration template, and the invoice template and the customs declaration template that include the selected name of the content and the price are output to the printing device and the invoice sheet. And the customs declaration form is printed as a set, and it is determined whether or not the total price of one or more of the contents described in the invoice sheet is equal to or more than the predetermined amount, and the amount is equal to or more than the predetermined amount. It has a print control unit that outputs the customs invoice template to the printing apparatus and further controls to print the customs invoice when it is determined to be present.

Then, in the entry fields of the sender included in each of the invoice template, the customs declaration template, and the customs power of attorney template, an address in Japan whose contact point is a predetermined intermediary who has an address or residence in Japan. And the contact information are set, and the print control unit controls printing on the invoice sheet, the customs declaration, and the customs power of attorney on which the address and contact information in Japan with the intermediary as the contact point are described. I do.

(2) In the above (1), the document creation control unit inputs the name and / and price of the content product selected in the entry field of the content product included in the invoice template and the price. The first edit control that controls editability on the invoice template, and the second edit that controls the name and price of the content product for the product so that the name and price of the content product can be directly input to the invoice template without selecting from the content product dictionary. It can be configured to control and perform. Then, the document creation control unit synchronizes the invoice template with the customs declaration template, and outputs the editing result for the invoice template by the first editing control and the second editing control to the customs declaration template. It can be configured to be reflected in the name of the content product included in the above and the entry field of the price.

(3) In the above (1) or (2), the names of the contents of the contents dictionary are the first foreign language notation expressed in a foreign language specified in advance in the customs clearance procedure and the first foreign language notation. It can be configured to include a second foreign language notation which is a foreign language different from the above and is written in a foreign language corresponding to the language of the overseas destination shipped by the sender. At this time, the document creation control unit extracts the first foreign language notation and the second foreign language notation of the selected content product name from the content product dictionary, and extracts the invoice template and the customs declaration form. It can be configured to output to a template.

(4) In the above (1) to (3), the dictionary control unit that provides the update function of the content dictionary can be further provided. The dictionary control unit performs each update process of new registration, change, and deletion of the name of the content product and the price based on a predetermined operation input, and the name of the content product is specified in advance in the customs clearance procedure. The first foreign language notation expressed in words and the name of the content are written in a foreign language different from the first foreign language notation and corresponding to the language of the overseas destination shipped by the sender. It can be configured to perform a registration process for registering the second foreign language notation in association with the name of the content product.

(5) In the above (1) to (4), the overseas destination shipped by the sender, the total amount of the invoice sheet, the weight of the product packed in the packing box, and the size of the packing box or Selectably control the type and refer to the shipping rate table of the international shipping company, which is predetermined based on at least one of the overseas destination, the weight, and the size or type of the packing box. , It can be configured to further have an overseas shipping charge calculation unit for calculating the shipping charge. Then, the overseas shipping charge calculation unit is determined by the calculated shipping charge of the international shipping company, the insurance premium according to the total amount of the invoice sheet, and the intermediary company. It can be configured to calculate the overseas shipping fee, which is the sum of the shipping support service fee specified in advance and the export declaration fee specified in advance by the international shipping company.

(6) In the above (5), the overseas shipping fee calculation unit can control the overseas shipping fee calculation unit so as to be able to select cash, credit card, or deposit as the payment category of the overseas shipping fee. In addition, the overseas shipping support system manages business including the payment classification of the overseas shipping fee, the overseas shipping fee, and the shipping status status for each shipping label attached to the packing box in which the product is packed. It can be configured to have a business management department that manages data, and if the payment category is cash or credit card, the business management department considers the shipping status status to have been shipped and the payment category keeps it. When it is money, it can be configured to generate the business management data including the scheduled shipping date of the product and the shipping status status is unshipped.

(7) The above-mentioned product is a program for realizing a function to support overseas shipping of a product purchased in Japan via an international shipping company by a sender who does not have an address or residence in Japan. A content dictionary containing the names and prices of the content related to, an invoice template, a customs declaration template, and a customs power of attorney template for the sender to delegate the international shipping company as an agent for export applications. The first function of storing the contents and the corresponding contents can be selected and controlled from the contents dictionary for each product, and the name and price of the selected contents are set to the invoice template and the customs declaration. The second function to output to the template, the invoice template including the name of the selected content and the price, and the customs declaration template are output to the printing device, and the invoice sheet and the customs declaration are set as a set. In addition to printing, it is determined whether or not the total price of one or more of the contents described on the invoice sheet is equal to or greater than the predetermined amount, and if it is determined to be equal to or greater than the predetermined amount, the said amount. The third function of outputting the customs invoice template to the printing device and further controlling the printing of the customs invoice is realized by the computer. Then, in the entry fields of the sender included in each of the invoice template, the customs declaration template, and the customs power of attorney template, an address in Japan whose contact point is a predetermined intermediary who has an address or residence in Japan. And the contact information can be set, and at this time, the third function is the invoice sheet containing the address and contact information in Japan with the intermediary as the contact point, and the customs notification. It can be configured to control printing on the document and the customs invoice.

According to the present invention, it is possible to prepare documents necessary for customs clearance based on the contents dictionary including the names and prices of the contents related to the purchased goods, and set the invoice sheet and the customs declaration form. If the total price of the contents listed on the invoice sheet is equal to or greater than the specified amount, the customs power of attorney is automatically printed. Therefore, it is possible to suppress excess or deficiency of necessary documents, and it is possible to describe the name and price in appropriate contents according to the dictionary regardless of the sender.

Then, in the entry field of the sender of each of these documents, the address and contact information in Japan with the designated intermediary who has an address or residence in Japan as the contact point are set, and the address and contact information in Japan with the intermediary as the contact point are set. Printing control is performed on invoice sheets with addresses and contact information, customs declarations, and customs powers of attorney.

Therefore, it is possible to easily and appropriately prepare the documents necessary for overseas shipping, and even if the sender does not have an address or residence in Japan, the sender's address and contact information in the shipping request to the international shipping company. Since the window will be an intermediary who has an address or residence in Japan, the intermediary will act as the window to centrally support and manage customs support from shipping requests to international shipping companies to overseas destinations. be able to.

It is the schematic explanatory drawing of the overseas shipping support system of 1st Embodiment. It is a functional block diagram of the overseas shipping support system of 1st Embodiment. It is a figure which shows an example of the invoice / customs declaration form creation screen, contents dictionary, and an invoice sheet (invoice template) screen of 1st Embodiment. It is a figure which shows an example of the customs declaration template of 1st Embodiment. It is a figure which shows an example of the customs clearance power of attorney template of 1st Embodiment. It is a figure which shows the process flow of the document creation control and print control of the overseas shipping support system of 1st Embodiment. It is a figure which shows an example of the overseas shipping charge calculation screen of 1st Embodiment. It is a figure which shows an example of the business management data of 1st Embodiment. It is a figure which shows an example of the consumables inventory management information of 1st Embodiment. It is a figure which shows the processing flow of the overseas shipping charge calculation function and the business management function of the overseas shipping support system of 1st Embodiment.

Hereinafter, embodiments will be described with reference to the drawings.

(First Embodiment)
1 to 10 are diagrams showing the first embodiment. FIG. 1 is a diagram for explaining an overseas shipping support method to which the overseas shipping support system 100 of the present embodiment is applied. In FIG. 1, the sender is an individual who does not have an address or residence in Japan, such as a foreign traveler, and the goods (goods) purchased in Japan are delivered by the international mail or international courier service of the international delivery company. A user who uses an overseas shipping service to ship overseas (for example, the sender's home). An international delivery company operates, for example, an international mail or international courier service provided by a public or private delivery company, and delivers packages from Japan to overseas by air or surface mail.

An intermediary is a person who has an address or residence in Japan, and when the sender ships the goods purchased in Japan overseas through an international shipping company, prepares the documents necessary for overseas shipping and prepares the goods. It is an intermediary that provides support services such as packing, delivers the packages received from the sender to the international shipping company, and makes a delivery request.

The sender brings the package to the intermediary. For example, luggage can be brought to the reception counter of an intermediary company set up in a commercial facility, an event venue, a convenience store, or the like. The intermediary company utilizes the overseas shipping support system of the present embodiment to create a predetermined document unit and packs the product brought in by the sender in a predetermined packing box. Create an overseas shipping unit by attaching the shipping label and document unit specified by the international shipping company to the packed package, and deliver the overseas shipping unit to the international shipping company.

FIG. 2 is a functional block diagram of the overseas shipping support system 100. The overseas shipping support system 100 can be realized by one computer (overseas shipping support device) or by a server / client system. In the case of the server / client system, each function and stored information shown in FIG. 2 are provided on the server device side, and the client terminal can connect to the server device and use the overseas shipping support system.

The overseas shipping support system 100 includes a control device 120 and a storage device 130, and is connected to a printer 140, an operation input unit 150 such as a keyboard, mouse, and touch panel, and a display device 160.

The control device 120 includes each functional unit of a document creation control unit 121, a print control unit 122, a dictionary control unit 123, an overseas shipping charge calculation unit 124, and a business management unit 125. The storage device 130 stores overseas shipping management information 131, content dictionary 132, output document data 133, business management data 134, and the like.

The intermediary company makes a prescribed pledge (for example, terms of use) with the sender, and then provides the sender with a support service for overseas shipping by an international shipping company. The overseas shipping support system 100 is mainly operated and input by an intermediary, and provides a function of creating an overseas shipping charge statement, an invoice sheet (purchase form), a customs declaration, and a customs power of attorney. The document unit attached to the package shipped overseas includes an invoice sheet, customs declaration, customs power of attorney, and is a document signed by the sender. The customs power of attorney is a document required when the total amount of invoices is equal to or greater than the predetermined amount, and the document unit may not include the customs power of attorney.

Then, in this embodiment, the address and contact information in Japan with the intermediary as the contact point are set in the entry fields of the sender, sender, and delegator of each document of the document unit, and the address and contact information in Japan with the intermediary as the contact point are set. Print out an invoice sheet with your address and contact information, a customs declaration, and a customs power of attorney (if necessary) to complete each document.

FIG. 3 is a diagram for explaining the invoice / customs declaration creation function of the present embodiment, and is a diagram of the invoice / customs declaration creation screen, the content dictionary 132, and the invoice sheet (invoice template) screen. It is a figure which shows an example.

The content dictionary 132 is a dictionary in which the name of the product (content product) and its price (reference unit price) are predetermined for one or more products purchased by the sender and shipped overseas. In the content product dictionary 132, a plurality of records in which a name and a reference unit price are associated with one product are registered, and each product (each record) is classified into a predetermined category (cosmetics, food, clothing, daily necessities, pharmaceuticals, etc.). Etc.).

Further, the name of the content product in the content product dictionary 132 includes a foreign language specified in advance in the customs clearance procedure, for example, the first foreign language notation expressed in English, and is a foreign language different from the first foreign language notation. It is composed of a foreign language corresponding to the language of the destination to which the sender ships, for example, another foreign language notation (second foreign language notation) written in Chinese. The content dictionary 132 may be configured to include a plurality of foreign language notations corresponding to each language of the overseas destination.

The dictionary control unit 123 provides an update function for the content dictionary 132, and controls the intermediary so that the name and price of the content can be newly registered, changed, or deleted through a predetermined screen. It is also possible to directly update (add, change, delete) the records in the content dictionary 132 by accepting CSV update data or the like according to the record structure of the content dictionary 132. Further, as described above, the dictionary control unit 123 can provide a registration process for registering each foreign language notation of the name of the content product described above in association with the name of the Japanese notation, and the intermediary can use the dictionary. Any foreign language notation name can be registered or edited through a predetermined screen controlled by the control unit 123.

The invoice / customs declaration creation screen is controlled by the document creation control unit 121. The document creation control unit 121 reads the content dictionary 132 and sets it so that it can be referred to in the activation process of the invoice / customs declaration creation screen. On the invoice / customs declaration creation screen, a "classification" selection field for displaying and selecting each classification of the content dictionary 132 and a name of the content product belonging to the selected classification are displayed and selected. It is composed of a "detailed description" selection field and. In addition, it may be configured to include a "language" selection field that specifies a foreign language corresponding to the language of the overseas destination to be shipped.

On the other hand, the storage device 130 stores as the output document data 133, an invoice template, a customs declaration template, and a customs power of attorney template for the sender to delegate the international shipping company as an agent for the export application.

As shown in FIG. 3, the invoice template has a requester entry field in which the sender's name, address, and contact information are entered, and a delivery address entry field in which the recipient's name, address, and contact information are entered. , It is composed of an entry field for the shipment number, which is the identification information of the shipping label, and an entry column for the contents item in which the name, weight, quantity, unit price, and total amount of the contents are described. Then, the address and contact information in Japan with the intermediary as the contact point are set in the requester entry field.

When, for example, "cosmetics" is selected in the "classification" selection field, the document creation control unit 121 extracts the names of the contents belonging to the classification "cosmetics" from the contents dictionary 132 and selects "detailed description". List in the column. After the name of the content product is selected in the "Detailed description" selection field, the document creation control unit 121 sets the name of the selected content product and the reference unit price ( (Price) is extracted from the content dictionary 132 and output to each content entry field of the invoice template and the customs declaration template.

The intermediary repeatedly selects the content in the "detailed description" selection field and presses the "state in invoice" button for each product to be shipped, and the document creation control unit 121 selects "detailed description". Each time the name of the content product listed in the column is selected and the "Enter invoice" button is pressed, the name of the selected content product and the reference unit price (price) are extracted from the content product dictionary 132. Output to each content entry field of the invoice template and customs declaration template.

As described above, in the present embodiment, the corresponding content product is selected from the content product dictionary 132 for each product to be shipped, and the name and reference unit price (price) of the selected content product are output to the invoice template and the customs declaration template. Therefore, the sender can easily and appropriately prepare an invoice sheet and a customs declaration without knowledge of the purchased goods or customs procedures. In addition, the broker can also select the name and price of the product to be described on the invoice sheet from the content dictionary 132 through dialogue with the sender while checking the actual product to be shipped, so it depends on the knowledge of the receptionist. You can prepare an appropriate invoice sheet and customs declaration form.

That is, the content dictionary 132 can be created based on the name of the content used in the past customs clearance procedure, the history of the price, the name of the newly appeared product, and the price information, and the dictionary control unit 123. Can be updated as appropriate through. In particular, by setting the price of the contents described in the invoice in consideration of the cases where there was no problem or the case where there was a problem in the past customs clearance procedure, the invoice sheet with an unnecessarily high price or inappropriate It is possible to suppress the creation of invoice sheets at a reasonable price.

In the example of FIG. 3, when a predetermined language, for example, "Chinese" is selected in the "language" selection field, the document creation control unit 121 selects the name of the corresponding content product from the content product dictionary 132. At the time of extraction, the name of the Chinese notation as the selected foreign language notation can be further extracted and output to the invoice template and the customs declaration template together with the first foreign language notation.

Even if the language is not specified, the name corresponding to the language of the overseas destination can be extracted and output to the invoice template. For example, the content dictionary 132 can be created for each overseas destination (country), and by setting the content dictionary 132 including the name in the second foreign language according to the overseas destination to be shipped, the invoice can be obtained. It can be configured to automatically output the second foreign language notation when the name of the content corresponding to the template is output.

In addition, a plurality of content dictionary 132 can be created according to the country of shipment and the classification of the content. In this case, the document creation control unit 121 controls the desired content dictionary 132 to be selectable from the plurality of content dictionaries 132, and is in the content dictionary 132 selected on the invoice / customs declaration creation screen. The name and price of the content corresponding to the product shipped from may be extracted and output to the invoice template.

FIG. 4 is a diagram showing an example of the customs declaration template, and like the invoice template, the sender (sender) name, address, and contact information are described in the sender entry field, the recipient's name, address, and contact. It is composed of a recipient entry field in which the address is described, a shipment number entry field which is identification information of the shipping label, and a content item entry field in which the name, quantity, weight, and price of the contents are described. Then, in the sender entry field, the address and contact information in Japan with the intermediary as the contact point are set.

The customs declaration template of the present embodiment is controlled by the document creation control unit 121 so as to be linked with the invoice template. That is, the document creation control unit 121 also outputs the name and price of the content product output from the content product dictionary 132 to the invoice template to the customs declaration form template. In this case, when the same data is output to both templates, or when the name and price of the contents are output to the invoice template, the process of synchronizing between the templates is performed so that the invoice template is copied to the customs declaration template. Can be configured to do.

In addition, the document creation control unit 121 can editably control the name and / and price of the selected content product on the invoice template in the entry field for the name and price of the content product included in the invoice template. Yes (first edit control). Further, it is also possible to control so that the name and price of the content product for the product can be directly input to the invoice template without selecting from the content product dictionary 132 (second editing control). That is, the invoice template can control the name, price (unit price), quantity, etc. of the contents as an editable template screen. The same applies to the customs declaration template.

The document creation control unit 121 synchronizes the invoice template with the customs declaration template, and outputs the edited result of the invoice template by the first editing control and the second editing control described above to the contents included in the customs declaration template. Since it can be reflected in the entry field of the name and price, it is possible to suppress the state where the invoice and the customs declaration are inconsistent (the state where the edited result of one is not reflected in the other).

FIG. 5 is a diagram showing an example of a customs power of attorney template, and is configured to include entry fields such as a shipping number to be exported, authority to delegate, a mandate address, a mandate name, and contact information. A customs power of attorney is a power of attorney required when the total amount of one or more products (contents) listed on the invoice sheet is equal to or greater than the specified amount. It is delegated as an agent of. The customs power of attorney template can be configured as a template screen like other templates, and each entry field can be filled in and edited directly. And, as the delegator's address and contact information, the address and contact information in Japan with the intermediary as the contact point are set.

The print control unit 122 outputs the invoice template and the customs declaration template including the name and price of the contents (selected) extracted from the contents dictionary 132 to the printer 140 to output the invoice sheet and the customs declaration. The first print control for printing as a set and whether or not the total price of one or more contents described on the invoice sheet is equal to or more than the predetermined amount is determined, and it is determined that the total amount is equal to or more than the predetermined amount. If this is the case, the customs power of attorney template is output to the printer 140 to automatically print the customs power of attorney, and the second print control is performed. That is, the print control unit 122 of the present embodiment prints the invoice sheet and the customs declaration form in which the address and contact information in Japan with the intermediary as the contact point are described, and the customs power of attorney printed as necessary. Take control.

FIG. 6 is a diagram showing a processing flow of document creation control and print control of the overseas shipping support system 100. As shown in FIG. 6, the sender brings the product purchased in Japan to the reception counter of the intermediary and requests the intermediary to support shipping (S101). The intermediary company actually picks up and confirms the actual goods brought in, and cannot deliver the goods specified by the international shipping company (those that cannot be sent to the overseas destinations predetermined by the laws and treaties of each country). (S201). In addition, the intermediary company presents and explains the pledge to the sender, signs the pledge, confirms the identity of the sender, and confirms the purchase history (receipt and receipt) of the product to be shipped (S202). The confirmation of the purchase history of the product is performed for the purpose of preventing smuggling, for example.

It is determined whether or not to accept the shipping support request through steps S201 and S202 (S203). For example, the shipping support request is not accepted for the product corresponding to the product that cannot be sent in the product confirmation, and the pledge is signed. If you do not do so, if you cannot verify your identity, or if you do not have a purchase history of the product, do not accept the shipping support request (NO in S203).

When the intermediary company determines in step S203 that the reception is OK, it uses the overseas shipping support system 100 and starts the work of creating an overseas shipping unit for the products that can be accepted (S204). The intermediary company sets the content dictionary 132 on the invoice / customs declaration creation screen (S301). When using the content dictionary 132 that has already been read, step S301 can be omitted.

Next, as described above, the address and contact information in Japan with the intermediary as the contact point are set in advance in the entry fields of the sender, sender, and delegator of the invoice template, customs declaration template, and customs power of attorney template. However, for example, if it is not set in each template, or if there are a plurality of addresses and contacts with the intermediary as the contact point, the document creation control unit 121 sets the address and the address of the sender of each template and the like in step S302. Enter the address and contact information in Japan that uses the intermediary as the contact point, or select the address and contact information in Japan that uses the specified intermediary as the contact point from the pre-registered list. It can be controlled as it can.

On the invoice / customs declaration creation screen, the intermediary repeatedly selects the content in the "Detailed description" selection field and presses the "Enter invoice" button for each product to be shipped (S206), and documents. The creation control unit 121 selects the name of the content product listed in the "Detailed description" selection field, and each time the "Description in invoice" button is pressed, the name and reference unit price of the selected content product are selected. (Price) is extracted from the content item dictionary 132 (S303) and output to each content item entry field of the invoice template and the customs declaration form template (S304). The intermediary company selects the name and price of the product to be described in the invoice sheet from the content dictionary 132 through dialogue with the sender while confirming the actual product to be shipped (S207).

In addition, when the intermediary company wants to edit the name and price of the content while confirming the name and price of the content to be described in the invoice with the sender, the intermediary edits directly from the invoice template screen (S208). .. The document creation control unit 121 executes the above-mentioned first edit control and second edit control on the invoice template in response to the operation input from the intermediary (S305), and outputs the edit result on the invoice template to the customs declaration. Perform the synchronization process to be reflected in the template (S306).

When the name and price of the contents to be described on the invoice sheet are confirmed, the intermediary company presses a print button (not shown) to confirm the input to the invoice (S209). Triggered by pressing the print button, the print control unit 122 outputs an invoice template including the name and price of the content (selected) extracted from the content dictionary 132 and the customs declaration template to the printer 140. Whether or not the total price of one or more contents described on the invoice sheet is equal to or more than the predetermined amount by printing the invoice sheet and the customs declaration form as a set (first print control, S307). (S308), and when it is determined that the amount is equal to or greater than the predetermined amount, the customs power of attorney template is output to the printer 140 to automatically print the customs power of attorney (second print control, S309).

The document creation control unit 121 uses an invoice template, a customs declaration template, and a customs power of attorney template in which the name and price of the contents are entered, for example, using the shipping number, which is the identification information of the shipping label, as a key. , It may be configured to be stored in the storage device 130 as invoice data. For example, on the invoice / customs declaration creation screen, it is possible to provide an input field for entering the shipping number, enter the entered shipping number in the template, or associate it as key information for each template. Yes (S310).

According to this embodiment, it is possible to prepare documents necessary for customs clearance using the content dictionary 132 including the name and price of the content related to the purchased product, and the invoice sheet and customs declaration form. Is printed as a set, and the customs power of attorney is automatically printed as needed. Therefore, even if neither the sender nor the intermediary has specialized knowledge, it is possible to prepare the necessary documents with appropriate description contents in just proportion.

Then, in the entry fields of the sender, etc. of each of these documents, the address and contact information in Japan with the intermediary as the contact point are set and printed.

Therefore, it is possible to easily and appropriately prepare the documents necessary for overseas shipping, and even if the sender does not have an address or residence in Japan, the sender's address and contact in the shipping request to the international shipping company Since the previous window will be an intermediary who has an address or residence in Japan, the intermediary will act as the window to centrally support and manage from shipping requests to international shipping companies to customs support at overseas destinations. can do.

Next, the overseas shipping charge calculation function, the support business management function, and the consumables inventory management function of the overseas shipping support system 100 of the present embodiment will be described. FIG. 7 is a diagram showing an example of an overseas shipping charge calculation screen.

The overseas shipping charge calculation screen includes a shipping number input field, a destination input field, an invoice total input field, a weight input field, a packing box type input field, and a payment category selection field. Further, the overseas shipping management information 131 of the storage device 130 stores the international shipping charge table of the international shipping company. In the international shipping charge table, the basic charge for each shipping destination is set, or even in the same overseas destination, different international shipping charges are set according to the size (type) and / and weight of the packing box. .. The international shipping rate table is arbitrarily set by the international shipping company according to at least one of the destination overseas destination, weight, size or type of packing box, or a combination thereof.

Based on the international shipping charge table stored in the storage device 130, the overseas shipping charge calculation unit 124 controls to select the overseas destination specified in the international shipping charge table in the destination input field, and enters the weight input field. Accepts input. For example, if the international shipping charge is specified by the destination and weight, the corresponding international shipping charge is extracted using the destination and weight, and the shipping charge of the international shipping company is displayed in the "shipping charge" display field. ..

The types of packing boxes are classified according to, for example, the size (size), the shape of the box, the material of the box, and the service fee is calculated according to the type of the packing box. The service charge is a fee for the shipping support service provided by the intermediary of the entire system, including the packing box and the packing work cost for the packing box. For example, the larger the size of the packing box, the higher the service charge can be set. The overseas shipping charge calculation unit 124 refers to the service charge table in the overseas shipping management information 131. The service fee corresponding to the packing box type received in the packing box type input field can be extracted and displayed in the service fee display field. The type of packing box can also be used as a parameter for determining the above-mentioned international shipping charge.

The international shipping company can also provide a compensation service in case the package is damaged or does not arrive. In this case, for example, the insurance premium is collected according to the total amount of the invoice and the prescribed compensation service is provided. can do. Insurance premiums are set high according to the total amount of invoices, and the upper limit of damage compensation is also stipulated. In addition, the international shipping company may collect a proxy filing fee (export filing fee) in customs clearance procedures. For example, if the above-mentioned customs power of attorney is equal to or greater than the total amount of invoices required, an export declaration fee will be charged. Information on insurance premiums and export declaration fees is stored in advance in the overseas shipping management information 131 together with the international shipping fee list.

The overseas shipping charge calculation unit 124 accepts the input in the invoice total input field, calculates the corresponding insurance premium based on the input invoice total amount, and displays it in the insurance premium display field, or export declaration fee. Is calculated and displayed in the export declaration fee display column.

In this way, the overseas shipping fee calculation unit 124 of the present embodiment is determined in advance by the calculated shipping fee of the international shipping company, the international shipping company, the insurance premium according to the total amount of the invoice sheet, and the intermediary. Generate detailed data of the shipping support service fee specified in advance and the export declaration fee specified in advance by the international shipping company, and calculate the total overseas shipping fee and display it in the total display column.

Further, the overseas shipping charge calculation unit 124 outputs the overseas shipping charge statement data including each item included in the overseas shipping charge calculation screen to the printer 140 via the print control unit 122, and outputs the overseas shipping charge statement. Can also be controlled to print. For example, when the "OK" button is pressed, the overseas shipping charge statement is automatically printed, or the "estimate" button is provided separately to print the overseas shipping charge statement as an estimate. It may be configured to do so.

Next, the support business management function will be described. As shown in FIG. 7, the overseas shipping charge calculation screen is provided with a payment category selection field, and the overseas shipping charge calculation unit 124 can select cash, credit card, or deposit as the payment category of the overseas shipping charge. Can be controlled to. Then, the overseas shipping charge calculation unit 124 outputs the overseas shipping charge statement data including the payment classification of the overseas shipping charge and the above-mentioned detailed items for each shipment number of the shipping label affixed to the packing box in which the product is packed. Generate. The overseas shipping charge statement data is managed as business management data 134 and stored in the storage device 130. FIG. 8 is a diagram showing an example of the business management data 134, and includes the “status” indicating the shipping status and the name of the person in charge of the intermediary in addition to the overseas shipping charge statement data.

The business management unit 125 provides a shipping support business function in response to an overseas shipping request received from the sender. As an example of the shipping support business function, the business management department 125 sets the shipping status status as shipped when the payment category is cash or credit card, and when the payment category is deposit, the "deposited product shipping date" column. It is possible to generate business management data that includes the estimated shipping date of the product and the shipping status status is "not shipped".

Here, the "deposit" indicates an advance reception in which the product is not at hand when the shipping request is made to the intermediary, and the future date when the product is completed is set as the shipping date. For example, if the purchase or sale of clothes tailored by the sender, repaired clothes, custom-made miscellaneous goods, etc. is confirmed, but the finished product is from the present to the future date, the intermediary company will preliminarily consider it as a "stored product". In (before shipping), we accept the preparation and settlement (shipping request) of necessary documents through this system, and ship the finished products overseas after the sender returns to Japan.

Another example of the support business management function is the accounting function. As shown in FIG. 8, the business management data 134 includes each detailed data of the overseas shipping fee and the total thereof, and can manage deposits and withdrawals (balances) associated with cash transfer and credit card settlement. .. For example, it is possible to provide a cash withdrawal function at a reception counter by deposit / withdrawal management in which the payment category is only "cash".

On the other hand, it is possible to provide the intermediary with a consumable inventory management function such as a packing box and consumables required for packing. FIG. 9 is a diagram showing an example of consumables inventory management information. For example, the number of stocks of the reception counter is managed for each packing box type, and the business management unit 125 manages the business management data 134 (overseas shipping charge statement data). ), The used packing box can be automatically deducted from the consumables inventory management information. In addition, the business management unit 125 displays the consumables inventory management information shown in FIG. 9 via the display device 160, inputs the number of packing boxes used for each date, and other consumables such as cushioning material and gum tape. It is possible to accept input operations such as inputting the number of used items, automatically calculate the current number of items in stock, and update the consumables inventory management information.

FIG. 10 is a diagram showing a processing flow of the overseas shipping charge calculation function and the business management function of the overseas shipping support system 100. As shown in FIG. 10, the intermediary company activates the overseas shipping charge calculation function following the document preparation process and the print process shown in FIG. 6 (S220). The overseas shipping charge calculation unit 124 displays the overseas shipping charge calculation screen on the display device 160, and displays the shipping number input field, the destination input field, the invoice total input field, the weight input field, the packing box type input field, and the payment classification. Each input control for the selection field is performed (S320).

The intermediary company inputs the destination (overseas destination), total invoice, weight, and packing box type on the overseas shipping charge calculation screen, and selects the payment category specified by the sender. The overseas shipping fee calculation unit 124 automatically calculates the shipping fee and insurance fee of the international shipping company based on the international shipping fee table defined in advance, and further automatically calculates the service fee of the intermediary (S321). Here, the overseas shipping charge calculation unit 124 determines whether or not the total input invoice amount is equal to or greater than the predetermined amount (S322), and if it is equal to or greater than the predetermined amount (YES in S322), collects the export declaration fee. Perform additional processing (S323). The standard amount for whether or not to collect the export declaration fee is the same as the standard amount for the total invoice set in the customs power of attorney described above, but a different standard amount may be set.

Through automatic calculation for each item shown in FIG. 7, the overseas shipping charge calculation unit 124 adds the shipping charge, insurance premium, service charge of the intermediary, and the export declaration fee to be added as necessary. Is totaled to calculate the overseas shipping charge (S324). The intermediary company presents the calculated overseas shipping fee to the sender and obtains confirmation (S222). As described above, the consent of the sender can be obtained by printing the overseas shipping charge statement data and presenting the quotation, or by directly showing the overseas shipping charge calculation screen to the sender and presenting it.

When the sender's consent is obtained (YES in S223), the intermediary company inputs the shipping number pre-printed on the shipping label into the overseas shipping charge calculation screen (S224) and presses the confirm button (S225). The shipping label may be pre-printed with a barcode corresponding to the shipping number. In this case, in step S224, the shipping number can be controlled to be input by reading the barcode using the barcode scanner. After that, the intermediary company receives cash or makes a credit card payment to perform a settlement process with the sender (S226). The overseas shipping support system 100 performs a process of printing the confirmed overseas shipping charge statement (receipt) while generating the overseas shipping charge statement data when the confirmation button is pressed on the overseas shipping charge calculation screen. S325). Further, the overseas shipping charge statement data is stored as business management data 134 (S326), and various types such as balance management using the above-mentioned business management data 134 and inventory management using consumables inventory management information through the business management unit 125 are performed. Process (S327). In addition, the business management department 125 accepts input from the intermediary, updates the shipping status status using the shipping number as a key, and provides an updating function such as the estimated shipping date and the actual shipping date for the deposit. Can be done (S328).

On the other hand, the intermediary company creates a document unit with the sender's signature on each document of the invoice sheet, customs declaration, and / and customs power of attorney after the settlement of the overseas shipping fee is completed (S227). ). In addition, the sender is asked to sign the sender entry field of the shipping label, and a shipping label to be affixed to the packing box in which the product is packed is created (S228). The intermediary company creates an overseas shipping unit with the signed document unit and the shipping label attached to the packing box (S229), and delivers it to the international shipping company (S230).

As described above, the shipping label includes a sender entry field and a delivery destination (recipient) entry field, which the sender fills in. For example, a sticker label can be printed and attached to the shipping label. In this case, step S228 can be a work of creating a shipping label by attaching a sticker label instead of writing by hand. For example, in steps S221 and S224 of the example of FIG. 10, the overseas shipping charge calculation unit 124 sets the name of the sender, the name (name) of the destination, and the address from the overseas shipping charge calculation screen or from another screen. It can be controlled so that it can be input. Then, in the creation and printing process of the overseas shipping charge statement data in step S325, the overseas shipping charge calculation unit 124 prints the sender's name on a predetermined sticker label, or prints the sender's name (name) and address. Can be printed. Further, as another example of creating a shipping label, a printing device capable of printing directly on the shipping label is used, and the name of the sender, the name (name) of the destination, and the address entered in step S325 are used as the shipping label. Can be printed directly on. In this case, step S228 can be omitted.

After handing over to the international shipping company, the intermediary responds to inquiries from the international shipping company and customs, as well as inquiries from the sender and destination, and manages the inquiry response history and shipping status status (tracking information). It is input to the data 134 (S231).

In this way, the overseas shipping support system 100 of the present embodiment has a function of automatically calculating the overseas shipping fee, collects the shipping cost on behalf of the international shipping company, and requests the international shipping company on behalf of the sender. conduct. For this reason, it is possible to centrally provide support and management from the shipping request to the international shipping company to the sender, including customs support at the overseas destination, and also to ship to the international shipping company. It is possible to provide services for packing goods and collecting shipping charges, further reducing the burden on international shipping companies. In addition, the management burden of the intermediary can be reduced through the support business management function and the consumables inventory management function.

In addition to the above hardware configurations, the devices and servers that realize the overseas shipping support system include wired or wireless communication means via networks such as the Internet, memory (main storage device), scanners, cameras, speakers, and the like. Can be provided.

Further, each function of the present invention can be realized by a program, a computer program prepared in advance for realizing each function is stored in the auxiliary storage device, and a control unit such as a CPU is stored in the auxiliary storage device. By reading the program into the main storage device and executing the program read into the main storage device by the control unit, the computer device can operate the functions of each part of the overseas shipping support system. On the other hand, each function of the present invention can be configured by an individual control device, and a plurality of control devices can be connected directly or via a network to form, for example, an overseas shipping support system.

Further, the above program can be provided to a computer in a state of being recorded on a computer-readable recording medium. Computer-readable recording media include optical discs such as CD-ROMs, phase-changing optical discs such as DVD-ROMs, magneto-optical disks such as MO (Magnet Optical) and MD (Mini Disk), floppy (registered trademark) disks, and the like. Examples include magnetic disks such as removable hard disks, compact flash (registered trademark), smart media, SD memory cards, and memory cards such as memory sticks. Further, a hardware device such as an integrated circuit (IC chip or the like) specially designed and configured for the purpose of the present invention is also included as a recording medium.

100 Overseas shipping support system 120 Control device 121 Document creation control unit 122 Print control unit 123 Dictionary control unit 124 Overseas shipping charge calculation unit 125 Business management unit 130 Storage device 131 Overseas shipping management information 132 Contents dictionary 133 Output document data 134 Business management Data 140 Printer 150 Operation input unit 160 Display device

Claims (7)

An overseas shipping support system that supports overseas shipping by sending products purchased in Japan through an international shipping company to a sender who does not have an address or residence in Japan.
A content dictionary containing the names and prices of the content related to the product, an invoice template, a customs declaration template, and a customs power of attorney template for the sender to delegate the international shipping company as an agent for export applications. And the storage part that memorizes,
A document creation control unit that controls to select and select the corresponding content product from the content product dictionary for each product and outputs the name and price of the selected content product to the invoice template and the customs declaration template. When,
The invoice template including the name of the selected content and the price and the customs declaration template are output to a printing device to print the invoice sheet and the customs declaration as a set, and the invoice sheet is printed. It is determined whether or not the total price of one or more of the described contents is equal to or greater than the predetermined amount, and if it is determined to be equal to or greater than the predetermined amount, the customs invoice template is applied to the printing device. It has a print control unit that outputs and further prints a customs invoice.
In the entry fields of the sender included in the invoice template, the customs declaration template, and the customs power of attorney template, the address and contact in Japan with a predetermined intermediary having an address or residence in Japan as a contact point. The destination is set,
The print control unit performs printing control on the invoice sheet, the customs declaration, and the customs power of attorney, which describes the address and contact information in Japan with the intermediary as the contact point. Support system. The document creation control unit controls the name and / and price of the content product selected in the entry fields for the name and price of the content product included in the invoice template so as to be editable on the invoice template. The first editing control is performed, and the second editing control is performed to control the name and price of the content product for the product so that the name and price of the content product can be directly input to the invoice template without selecting from the content product dictionary.
The document creation control unit synchronizes the invoice template with the customs declaration template, and includes the editing result for the invoice template by the first editing control and the second editing control in the customs declaration template. The overseas shipping support system according to claim 1, wherein the name of the content product and the price are reflected in the entry fields. The name of the content item in the content item dictionary is a foreign language different from the first foreign language notation expressed in a foreign language specified in advance in the customs clearance procedure and the first foreign language notation, and is shipped by the sender. It is composed of a second foreign language notation written in a foreign language corresponding to the language of the overseas destination.
The document creation control unit extracts the first foreign language notation and the second foreign language notation of the selected content product name from the content product dictionary and outputs them to the invoice template and the customs declaration template. The overseas shipping support system according to claim 1 or 2, wherein the overseas shipping support system is characterized in that. Further having a dictionary control unit that provides an update function of the content dictionary,
The dictionary control unit performs each update process of new registration, change, and deletion of the name of the content product and the price based on a predetermined operation input, and the name of the content product is specified in advance in the customs clearance procedure. The first foreign language notation expressed in words and the name of the content are written in a foreign language different from the first foreign language notation and corresponding to the language of the overseas destination shipped by the sender. The overseas shipping support system according to any one of claims 1 to 3, wherein a registration process for registering a second foreign language notation in association with the name of the content product is performed. The overseas destination to be shipped by the sender, the total amount of the invoice sheet, the weight of the product to be packed in the packing box, and the size or type of the packing box can be selected and controlled. Further, the overseas shipping charge calculation unit that calculates the shipping charge with reference to the shipping charge table of the international shipping company specified in advance based on at least one of the weight and the size or type of the packing box. Have and
The overseas shipping fee calculation unit is pre-determined by the international shipping company's calculated shipping fee, the international shipping company, the insurance premium according to the total amount of the invoice sheet, and the intermediary company. The overseas shipping according to any one of claims 1 to 4, wherein the overseas shipping fee is calculated by adding up the shipping support service fee and the export declaration fee predetermined by the international shipping company. Support system. The overseas shipping charge calculation unit controls to select cash, credit card, or deposit as the payment category of the overseas shipping charge.
For each shipment number on the shipping label affixed to the packing box in which the product is packed, a business management department that manages business management data including the payment classification of the overseas shipping fee, the overseas shipping fee, and the shipping status status is further added. Have and
When the payment category is cash or credit card, the business management department considers the shipping status status to have been shipped, and when the payment category is deposit, the shipping status includes the scheduled shipping date of the product. The overseas shipping support system according to claim 5, wherein the business management data whose status is unshipped is generated. This is a program to enable a computer to realize a function to support overseas shipping of products purchased in Japan via an international shipping company by a sender who does not have an address or residence in Japan. ,
A content dictionary containing the names and prices of the content related to the product, an invoice template, a customs declaration template, and a customs power of attorney template for the sender to delegate the international shipping company as an agent for export applications. And the first function to memorize,
A second function of controlling the corresponding contents from the contents dictionary for each product so as to be selectable, and outputting the selected name and price of the contents to the invoice template and the customs declaration template. ,
The invoice template including the name of the selected content and the price and the customs declaration template are output to a printing device to print the invoice sheet and the customs declaration as a set, and the invoice sheet is printed. It is determined whether or not the total price of one or more of the described contents is equal to or greater than the predetermined amount, and if it is determined to be equal to or greater than the predetermined amount, the customs invoice template is applied to the printing device. Realize the third function that outputs and prints the customs invoice.
In the entry fields of the sender included in the invoice template, the customs declaration template, and the customs power of attorney template, the address and contact in Japan with a predetermined intermediary having an address or residence in Japan as a contact point. The destination is set,
The third function is a program characterized by performing printing control on the invoice sheet, the customs declaration, and the customs power of attorney on which the address and contact information in Japan with the intermediary as the contact point are described.

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