JP6914064B2 - Information processing equipment, mobile terminal equipment, information processing systems, and programs - Google Patents

Description

The present invention relates to an information processing device, a mobile terminal device, an information processing system, and a program.

Ordering systems commonly used in stores such as restaurants and taverns include handy terminals, order input terminal devices such as tablet terminal devices, ordering servers that manage orders, output devices such as printing devices and display devices, and POS (POS. Point Of Sales) Consists of accounting equipment such as registers.

In the conventional ordering system, a store employee carries an order input terminal device dedicated to the store and inputs the order contents heard from the visitor into the order input terminal device. The order information including the order contents input to the order input terminal device is transmitted to the ordering server via wireless communication, and the ordering server manages the order information for each visitor.

For example, Patent Document 1 describes a technique of using a mobile phone owned by a visitor as an order input terminal device instead of an order input terminal device dedicated to a store. According to the technique described in Patent Document 1, the function of the order input terminal device is realized by downloading a predetermined program to the mobile phone owned by the visitor. By using a mobile phone owned by a visitor as an order input terminal device, there is an advantage that the introduction cost of the order input terminal device dedicated to the store can be suppressed and the number of floor staff who take orders from the visitor can be reduced.

However, on the other hand, since a public network such as the Internet is used for communication between the mobile phone and the ordering server, there is a possibility that an unspecified person other than the visitor may place an illegal order for mischievous purposes or the like.

Further, in Patent Document 2, an employee of a store obtains a unique table number by reading an IC tag provided on a table in the store using a mobile terminal device, and obtains a table number from the mobile terminal device. A technique for transmitting order information including is described. In this case, in addition to being able to enter the table number accurately, determining the consistency of the table number can be a deterrent against fraudulent orders.

JP-A-2009-064348 Japanese Unexamined Patent Publication No. 2011-204227

By the way, when registering the order information sent from the mobile terminal device in the ordering server, registering the new order and the additional order separately is to correctly grasp the ordered contents of the visitor and provide appropriate customer service. It is also important to improve the service in the future based on the correct order trends of visitors. However, conventionally, in order to distinguish between a new order and an additional order at the time of order input, the store employee individually judges and inputs manually, or as in the conventional technique, an IC tag is used. Even in this case, since the employee needs to rewrite the IC tag setting before inputting the order, if the employee forgets to rewrite the IC tag, the user may be registered with the wrong type.

Therefore, in addition to being able to suppress the occurrence of fraudulent orders from mobile terminal devices, it is desirable to be able to easily and accurately distinguish and register whether the order information is a new order or an additional order for each customer who placed an order. There is.

The present invention has been made in view of the above circumstances, and can easily and accurately distinguish between a new order and an additional order while suppressing the occurrence of an illegal order from a mobile terminal device. An object of the present invention is to provide an information processing device, a mobile terminal device, an information processing system, and a program.

In order to achieve the above object, the information processing device according to claim 1 is provided in each of a plurality of facilities installed at a place where goods or services are provided, and each of the plurality of facilities can be individually specified. from the mobile terminal device to acquire the facility information by reading the information holding medium for holding Do facility information, the facility information, and the portable terminal device and a corresponding manner prearranged unique terminal-specific information including The input unit that accepts the input of order information for ordering the goods or services and the equipment information that receives the input by the input unit triggered by the input of the order information are consistent and the terminal-specific information. If is not registered, the order information is registered as a new order, and if the equipment information is consistent and the terminal-specific information is registered, the order information is registered as an additional order. It is equipped with a registration department.

According to the present invention, it is possible to suppress the occurrence of an illegal order from a mobile terminal device by determining whether or not the equipment information is consistent, and further, by determining whether or not the terminal-specific information is registered, it is new. Orders and additional orders can be easily and accurately distinguished and registered.

The information processing apparatus according to claim 2 further includes a determination unit for determining that the equipment information is consistent when the equipment information is the information permitted in advance in the invention according to claim 1. It is a thing.

According to the present invention, it is possible to easily determine whether or not the equipment information is consistent.

The information processing apparatus according to claim 3 further includes a time measuring unit for measuring the current date and time in the invention according to claim 2, and the date and time information relating to the date and time when the order information reads the information holding medium. When the time difference between the date and time indicated by the date and time information and the current date and time measured by the time measuring unit is within a predetermined range, the determination unit determines that the date and time information is consistent. Then, when the equipment information and the date and time information are consistent and the terminal-specific information is not registered, the registration unit registers the order information as a new order and registers the equipment information. And, when both the date and time information are consistent and the terminal-specific information has been registered, the order information is registered as an additional order.

According to the present invention, it is possible to further suppress the occurrence of an illegal order from the mobile terminal device by further determining whether or not the date and time information is consistent in addition to the equipment information.

In the information processing apparatus according to claim 4, in the invention according to claim 3, the equipment information is encrypted using the date and time information as an encryption key, and the encrypted equipment information is used as the encryption key. It is further provided with a decoding unit that decodes using date and time information.

According to the present invention, it is possible to make it difficult for a malicious person to know the equipment information and further suppress the occurrence of an illegal order from the mobile terminal device.

The information processing apparatus according to claim 5 generates slip information unique to the order information when the registration unit registers the order information as a new order in the invention according to claim 3 or 4. Then, the equipment information, the terminal-specific information, and the slip information are registered in association with each other.

According to the present invention, since the slip information is registered in association with the equipment information and the terminal-specific information, the convenience for the user can be improved.

In the information processing device according to claim 6, in the invention according to claim 5, the input unit further accepts input of the order information including the slip information from the mobile terminal device, and the registration unit receives the input of the order information. Both the date and time information and the equipment information are consistent, the terminal-specific information has been registered, and the slip information registered by the registration unit and the slip information received by the input unit. If they match, the order information is registered as an additional order.

According to the present invention, in the case of an additional order, the order information is not registered unless the registered slip information and the input slip information match, so that the occurrence of an illegal order from the mobile terminal device is further suppressed. be able to.

In the information processing apparatus according to claim 7, in the invention according to claim 6, the registration unit has both the date and time information and the equipment information consistent, and the terminal-specific information has already been registered. And, the slip information registered by the registration unit and the slip information received by the input unit match, and the equipment information registered by the registration unit and the equipment information input by the input unit are received. When the above is different, the equipment information registered by the registration unit is updated to the equipment information input received by the input unit.

According to the present invention, even when the owner of the mobile terminal device moves the equipment, the equipment at the destination can be easily specified.

The information processing device according to claim 8 further includes an output unit that outputs slip information registered by the registration unit to the mobile terminal device in the invention according to any one of claims 5 to 7. It is a thing.

According to the present invention, it is possible to eliminate the need for conventional paper slips and the like, and it is possible to improve convenience for users.

The information processing device according to claim 9 is the invention according to claim 8, wherein the order information further includes an order content of the goods or services, and the output unit is described from a predetermined accounting device. When an order content output request including slip information is input, the order content corresponding to the slip information is output to the accounting device.

According to the present invention, accounting processing can be smoothly performed by linking with an accounting device using slip information.

The information processing device according to claim 10 includes the slip information from the accounting device in which the registration unit has performed accounting processing according to the order contents acquired from the output unit in the invention according to claim 9. When the accounting processing completion notification is input, the order information corresponding to the slip information is deleted.

According to the present invention, unnecessary order information can be deleted in response to the notification of completion of accounting processing.

In the invention according to any one of claims 1 to 10, the information processing apparatus according to claim 11 is the table in which the equipment is used by a visitor to the place, and the equipment information is the table. The information holding medium is a bar code label on which a bar code holding the table number is printed, or an IC tag holding the table number.

According to the present invention, it is possible to suppress the occurrence of an illegal order from a mobile terminal device simply by providing a bar code label or an IC tag holding a table number on the table.

On the other hand, the mobile terminal device according to claim 12 is a mobile terminal device connected to an information processing device via a network, and is provided in each of a plurality of facilities installed at a place where goods or services are provided. In advance , the acquisition unit that acquires the equipment information by reading the information holding medium that holds the equipment information that can individually identify each of the plurality of equipment, the equipment information , and the portable terminal device. the unique terminal-specific information provided an order information for ordering including the goods or services, the order information which triggers the registration of a new order or reorder in the information processing apparatus to the information processing apparatus It is provided with a transmission processing unit that performs transmission processing.

According to the present invention, the same effect as that of the information processing apparatus according to claim 1 can be obtained.

The information processing system according to claim 13 is an information processing system including an information processing device and a portable terminal device connected to the information processing device via a network. , The equipment information is acquired by reading an information holding medium that is installed in each of a plurality of equipments installed at a place where goods or services are provided and holds equipment information that can individually identify each of the plurality of equipments. an acquisition unit that, the facility information, and the process of transmitting the order information to order in advance unique terminal-specific information that is provided including the goods or service so as to correspond to the mobile terminal device to the information processing apparatus The information processing device includes an input unit that receives input of the order information from the mobile terminal device, and the equipment that receives the input by the input unit triggered by the input of the order information. When the information is consistent and the terminal-specific information is not registered, the order information is registered as a new order, the equipment information is consistent, and the terminal-specific information is registered. It is provided with a registration unit for registering the order information as an additional order when the order information has been completed.

According to the present invention, the same effect as that of the information processing apparatus according to claim 1 can be obtained.

Further, the program according to claim 14 is for causing the computer to function as each part included in the information processing apparatus according to any one of claims 1 to 11.

According to the present invention, the same effect as that of the information processing apparatus according to any one of claims 1 to 11 can be obtained.

According to the present invention, it is possible to easily and accurately distinguish and register a new order and an additional order while suppressing the occurrence of an illegal order from the mobile terminal device.

It is a schematic diagram which shows an example of the structure of the information processing system which concerns on embodiment. It is a block diagram which shows an example of the structure of the smartphone which concerns on embodiment. It is a block diagram which shows an example of the structure of the ordering server which concerns on embodiment. It is a schematic diagram for demonstrating an example of the decoding process by the decoding unit which concerns on embodiment. It is a schematic diagram which shows an example of the equipment management table information which concerns on embodiment. It is a schematic diagram which shows an example of order management table information which concerns on embodiment. It is a schematic diagram which shows an example of order content table information which concerns on embodiment. It is a flowchart which shows an example of the processing flow of the order input application program which concerns on embodiment. It is a front view which shows an example of the screen displayed on the display part of the smartphone which concerns on embodiment. It is a front view which shows the other example of the screen displayed on the display part of the smartphone which concerns on embodiment. It is a flowchart which shows an example of the processing flow of the order registration processing program which concerns on embodiment. It is a flowchart which shows an example of the flow of the interrupt processing in the order registration processing program which concerns on embodiment. It is a flowchart which shows another example of the flow of the interrupt process in the order registration process program which concerns on embodiment.

Hereinafter, an example of a mode for carrying out the present invention will be described in detail with reference to the drawings.

FIG. 1 is a schematic diagram showing an example of the configuration of the information processing system 10 according to the present embodiment.
As shown in FIG. 1, the information processing system 10 according to the present embodiment is housed in a store where order information is managed, and includes a plurality of smartphones 20, an ordering server 50, a printing device 70, and the like. A display device 80 and an accounting device 90 are provided. The store according to the present embodiment is an example of a place where goods or services are provided, and in the present embodiment, when the present invention is applied to restaurants such as restaurants and taverns that provide various foods and drinks. explain.

In the present embodiment, as an example of the equipment in the store, a plurality of tables 40 used by visitors are installed. Each of the plurality of tables 40 is provided with a barcode label 44 on which a barcode is printed, which holds a table number 42 that can individually identify each of the plurality of tables 40. The table number 42 is an example of equipment information, and the barcode label 44 (hereinafter, simply referred to as a barcode 44) is an example of an information holding medium, for example, a one-dimensional barcode or a QR code (registered trademark). Two-dimensional barcodes such as, etc. are applied. The equipment in the store may be other than the table, for example, a tatami room, a room such as a karaoke room, a counter seat, or the like. For example, in the case of a tatami room, a tatami room number that can individually identify the tatami room is held in the barcode 44. Similarly, in the case of a room, the room number that can individually identify the room is held in the bar code 44, and in the case of a seat, the seat number that can individually identify the seat is held in the bar code 44. Further, the information holding medium may be other than a barcode, and may be, for example, an IC (Integrated Circuit) tag in which the table number 42 is stored, a table number label on which the table number 42 itself is printed, or the like.

The smartphone 20 according to the present embodiment is an example of a mobile terminal device, and is a smartphone owned by a visitor of a store. The smartphone 20 is connected to the ordering server 50 via the Internet, a network N such as a LAN (Local Area Network) or a WAN (Wide Area Network). An order input application program, which will be described later, is pre-installed on the smartphone 20, thereby inputting an order and reading a barcode 44. The smartphone 20 acquires the table number 42 of the table 40 by reading the barcode 44 provided on the table 40. Then, the smartphone 20 includes at least the table number 42 and transmits the order information for ordering food and drink to the ordering server 50 via the network N.

The ordering server 50 according to the present embodiment is an example of an information processing device, and is connected to the smartphone 20 via the network N. The ordering server 50 manages the order information of the visitor sent from the smartphone 20. Further, the ordering server 50 is also connected to each of the printing device 70, the display device 80, and the accounting device 90. The printing device 70 prints a slip according to the order information of the visitor. The display device 80 displays the order contents indicating the food and drink and the number of foods and drinks to be ordered, which are indicated by the order information of the visitor. The accounting device 90 performs accounting processing based on the slip information generated for each visitor. For example, a POS register or the like is applied to the accounting device 90.

The store employee prepares food and drink according to the order contents displayed on the display device 80, and provides the food and drink to the visitor of the table 40 indicated by the table number 42 included in the order information. In this embodiment, the case where one ordering server 50 is installed in one store is shown, but a plurality of stores may be managed by one ordering server 50.

FIG. 2 is a block diagram showing an example of the configuration of the smartphone 20 according to the present embodiment.
As shown in FIG. 2, the smartphone 20 according to the present embodiment includes a control unit 21, a storage unit 22, a reading unit 23, a communication unit 24, an operation unit 25, and a display unit 26.

The control unit 21 includes a CPU (Central Processing Unit) 21A, a ROM (Read Only Memory) 21B, a RAM (Random Access Memory) 21C, and an input / output interface (I / O) 21D, and each of these units is via a bus. Are connected to each other.

Each functional unit including a storage unit 22, a reading unit 23, a communication unit 24, an operation unit 25, and a display unit 26 is connected to the I / O 21D. Each of these functional units can communicate with the CPU 21A via the I / O 21D.

The control unit 21 may be configured as a part of a main control unit that controls the overall operation of the smartphone 20.

As the storage unit 22, for example, an SSD (Solid State Drive), a flash memory, or the like is used. The storage unit 22 stores an order input application program 22A (hereinafter, referred to as an order input application 22A) for executing the order input process according to the present embodiment. The order input application 22A is acquired, for example, by downloading from a website provided by a store. The order input application 22A may be stored in the ROM 21B.

Further, the storage unit 22 stores a MAC (Media Access Control) address 22B, which is an example of terminal-specific information for identifying the smartphone 20. The terminal-specific information may be other than the MAC address, for example, the ID (Identification) number of the SIM (Subscriber Identity Module) card, or if the visitor is registered as a member of the store, the member of the visitor. It may be a number or the like. The MAC address 22B may be stored in the ROM 21B.

An image pickup device such as a CCD (Charge Coupled Device) image pickup device that captures and reads a barcode 44 holding a table number 42 is applied to the reading unit 23. When the IC tag in which the desk number 42 is stored is set as the reading target, a wireless communication unit that performs short-range wireless communication with the IC tag is applied to the reading unit 23. Further, when the table number label on which the table number 42 itself is printed is set as the reading target, an image pickup element such as a CCD image pickup device is applied to the reading unit 23.

The communication unit 24 is connected to the network N and communicates with the ordering server 50 via the network N. In the case of this example, the communication unit 24 and the network N are wirelessly connected.

The operation unit 25 is provided with a power button, various operation buttons, and the like. For the display unit 26, for example, a liquid crystal display (LCD), an organic EL (Electro Luminescence) display, or the like is used. The display unit 26 has a touch panel for the owner (visitor) to operate the smartphone 20 integrally with the display surface.

In the present embodiment, the smartphone 20 will be described as an example of the mobile terminal device, but for example, a tablet terminal device, a portable notebook PC (personal computer), or the like may be applied.

FIG. 3 is a block diagram showing an example of the configuration of the ordering server 50 according to the present embodiment.
As shown in FIG. 3, the ordering server 50 according to the present embodiment includes a control unit 51, a storage unit 52, a communication unit 53, and an external device interface (external device I / F) 54.

The control unit 51 includes a CPU 51A, a ROM 51B, a RAM 51C, and an I / O 51D, and each of these units is connected via a bus.

Each functional unit including the storage unit 52, the communication unit 53, and the external device I / F 54 is connected to the I / O 51D. Each of these functional units can communicate with the CPU 51A via the I / O 51D.

The control unit 51 may be configured as a part of the main control unit that controls the overall operation of the ordering server 50. For example, an integrated circuit such as an LSI (Large Scale Integration) or an IC chipset is used for a part or all of each block of the control unit 51. An individual circuit may be used for each of the above blocks, or a circuit in which a part or all of them are integrated may be used. Each of the above blocks may be provided integrally, or some blocks may be provided separately. In addition, a part of each of the above blocks may be provided separately. The control unit 51 may be integrated not only with an LSI but also with a dedicated circuit or a general-purpose processor.

As the storage unit 52, for example, an HDD (Hard Disk Drive), an SSD, a flash memory, or the like is used. The storage unit 52 stores the order registration processing program 52A for executing the order registration processing according to the present embodiment. The order registration processing program 52A may be stored in the ROM 51B. Further, the storage unit 52 stores the equipment management table information 52B, the order management table information 52C, and the order content table information 52D.

The order registration processing program 52A may be pre-installed on the ordering server 50, for example. Further, the order registration processing program 52A may be realized by storing it in a non-volatile storage medium or distributing it via a network and appropriately installing it on the ordering server 50. Examples of non-volatile storage media include CD-ROMs (Compact Disc Read Only Memory), optomagnetic disks, HDDs, DVD-ROMs (Digital Versatile Disc Read Only Memory), flash memories, memory cards, and the like. NS.

The communication unit 53 is connected to the network N and communicates with the smartphone 20 via the network N. In the case of this example, the communication unit 53 and the network N are connected by wire, but may be connected wirelessly.

The external device I / F 54 is connected to each of the printing device 70, the display device 80, and the accounting device 90 as an external device, and communicates with each of these external devices.

Hereinafter, the functional configurations of the CPUs of the smartphone 20 and the ordering server 50 will be described with reference to FIGS. 2 and 3.

The CPU 21A of the smartphone 20 according to the present embodiment functions as a determination unit 30, an acquisition unit 31, an encryption unit 32, an order input unit 33, and a transmission processing unit 34. The CPU 21A functions as each of these units by writing the order input application 22A stored in the storage unit 22 into the RAM 21C and executing it. The CPU 21A also functions as a timekeeping unit 35 that measures the current date and time.

As shown in FIG. 2, the determination unit 30 of the smartphone 20 determines whether the operation instruction from the visitor is an instruction to execute the barcode 44 reading process or an instruction to execute the order input process. judge.

When the determination unit 30 determines that the barcode 44 has been read, the acquisition unit 31 reads the barcode 44 using the reading unit 23, analyzes the read barcode 44, and acquires the table number 42. When the IC tag is the reading target, the acquisition unit 31 acquires the table number 42 from the IC tag using the reading unit 23, and when the table number label is the reading target, the acquisition unit 31 is the reading unit 23. The table number label read by using is recognized as characters to obtain the table number 42. Further, the acquisition unit 31 acquires the date and time information 35A indicating the date and time at the time when the barcode 44 is read by using the timekeeping unit 35. Further, the acquisition unit 31 acquires the MAC address 22B from the storage unit 22. In this example, the URL (Uniform Resource locator), which is the address of the ordering server 50, is held in the barcode 44, and is acquired together with the table number 42 when the acquisition unit 31 reads the barcode 44. NS.

Further, in the smartphone 20, the desk number 42 acquired from the barcode 44 is encrypted using the date and time information 35A as an encryption key. The encryption unit 32 executes this encryption process. The encryption method may be performed by using a conventionally known method, and is not particularly limited.

On the other hand, when the determination unit 30 determines that the order is input, the order input unit 33 displays the menu list on the display unit 26 and inputs the order content 36 indicating the food and drink and the quantity to be ordered. accept. The display screen of this menu list is a screen that accepts the input of the order content 36 indicating the food and drink and the quantity to be ordered by the pressing operation by the visitor. The information indicating the menu list is stored in advance in the ordering server 50. In this example, it is assumed that the ordering server 50 is accessed based on the URL acquired from the barcode 44 and the information indicating the menu list is acquired from the ordering server 50 before the input processing of the order.

The transmission processing unit 34 performs a process of transmitting the order information 37A (hereinafter, referred to as the first order information 37A) to the ordering server 50 via the communication unit 24. The first order information 37A according to the present embodiment includes the table number 42, the date and time information 35A, and the MAC address 22B acquired by the acquisition unit 31, and the order content 36 for which input is accepted by the order input unit 33. Is done.

If the URL of the ordering server 50 has been acquired from the smartphone 20 in advance and the smartphone 20 can display the menu list, the order is placed through the menu list before reading the barcode 44. The content 36 may be input. In this case, the order content 36 is saved in the smartphone 20 in a state of waiting for transmission, the table number 42 is acquired by reading the barcode 44, and the table number 42, the date and time information 35A, the MAC address 22B, and the order content 36 are all. At the complete stage, the first order information 37A is transmitted to the ordering server 50.

On the other hand, the CPU 51A of the ordering server 50 according to the present embodiment functions as an input unit 60, a decoding unit 61, a determination unit 62, a registration unit 63, and an output unit 64. The CPU 51A functions as each of these units by writing the order registration processing program 52A stored in the storage unit 52 into the RAM 51C and executing it. The CPU 51A also functions as a timekeeping unit 65 that measures the current date and time.

The input unit 60 according to the present embodiment inputs the first order information 37A for ordering food and drink, including the table number 42 and the MAC address 22B, from the smartphone 20 that acquires the table number 42 by reading the barcode 44. accept. Then, the registration unit 63 registers the first order information 37A as a new order when the table number 42 for which the input is received by the input unit 60 is consistent and the MAC address 22B is not registered. On the other hand, the registration unit 63 registers the first order information 37A as an additional order when the table number 42 is consistent and the MAC address 22B is already registered.

According to the present embodiment, it is possible to suppress the occurrence of an illegal order from the smartphone 20 by determining whether or not the table number 42 is consistent. Further, by only determining whether or not the MAC address 22B is registered, the new order and the additional order can be easily and accurately distinguished and registered.

As shown in FIG. 3, the input unit 60 of the ordering server 50 receives the input of the first order information 37A transmitted from the smartphone 20 via the communication unit 53.

Here, when the table number 42 included in the first order information 37A is encrypted using the date and time information 35A as an encryption key, the decryption unit 61 uses the encrypted table number 42 as the date and time information 35A. Decrypt (decrypt) using.

FIG. 4 is a schematic diagram for explaining an example of the decoding process by the decoding unit 61 according to the present embodiment.
In the example shown in FIG. 4, the first order information 37A includes a store code in addition to the table number 42, the MAC address 22B, the date and time information 35A, and the order content 36. The store code is information required when the ordering server 50 manages a plurality of stores, and is not required when managing one store. This store code is held in the barcode 44, and is acquired by reading the barcode 44 by the smartphone 20.

The determination unit 62 determines whether or not the table number 42 has consistency. The consistency of the table number 42 is determined by collating with a plurality of table numbers registered in advance in the equipment management table information 52B. A plurality of table numbers permitted in advance are registered in the equipment management table information 52B.

FIG. 5 is a schematic view showing an example of the equipment management table information 52B according to the present embodiment.
As shown in FIG. 5, in the equipment management table information 52B according to the present embodiment, each of the plurality of tables 40 installed in the store can be individually specified as a table number (for example, A01, A02, A03, ...) Is registered in association with the location in the store.

The determination unit 62 according to the present embodiment determines whether or not the table number 42 included in the first order information 37A is registered in the equipment management table information 52B, and if the table number 42 is registered, it is matched. It is determined that the table number 42 has the property, and if the table number 42 is not registered, it is determined that the table number 42 is not consistent.

In the present embodiment, in addition to the consistency of the table number 42, the consistency of the date and time information 35A is also determined. The consistency of the date and time information 35A is determined by collating with the current date and time indicated by the timekeeping unit 65. For example, the determination unit 62 determines whether or not the time difference between the date and time indicated by the date and time information 35A included in the first order information 37A and the current date and time measured by the timekeeping unit 65 is within a predetermined range. .. If the time difference is within the predetermined range, it is determined to be consistent, and if the time difference exceeds the predetermined range, it is determined to be inconsistent. The criterion is not limited to this, and it may be simply determined whether or not both the month and the day match.

The registration unit 63 registers the first order information 37A in the storage unit 52 when both the date and time information 35A and the table number 42 are consistent as a result of the determination by the determination unit 62. Specifically, various kinds of information included in the first order information 37A are registered in each of the order management table information 52C and the order content table information 52D. In this embodiment, the information is divided into two table information, but it may be configured as one table information. Hereinafter, in the present embodiment, the case where the presence or absence of consistency is determined for both the date and time information 35A and the table number 42 will be described, but the presence or absence of consistency may be determined only for the table number 42.

FIG. 6 is a schematic view showing an example of the order management table information 52C according to the present embodiment.
As shown in FIG. 6, the order management table information 52C includes the MAC address 22B and the table number 42 included in the first order information 37A, and the slip number 38N which is an example of the slip information unique to the first order information 37A. Is registered. In the case of the example shown in FIG. 6, the MAC address 22B is registered as "ABC123456878", the table number 42 is registered as "A01", and the slip number 38N is registered as "18".

According to this embodiment, when both the date and time information 35A and the table number 42 are consistent, the first order information 37A is registered. In this case, it is possible to more effectively suppress the occurrence of an illegal order from the smartphone 20 as compared with the case where only the consistency of the table number 42 is determined. That is, even if the consistency of only the table number 42 is judged, it can be a deterrent to the occurrence of an illegal order, but the customer of the store reads the barcode 44 using the smartphone 20 and obtains the table number 42. For example, as long as the table number 42 is not changed, it is possible to place an order without visiting the store thereafter. In the case of a malicious person, a fraudulent order may be placed from the smartphone 20.

On the other hand, in the present embodiment, if the date and time indicated by the date and time information 35A is acquired at the timing when the barcode 44 is read and both the date and time information 35A and the table number 42 are not consistent, the order is placed. Since the information is not registered, the occurrence of fraudulent orders is more effectively suppressed.
Further, the visitor reads the barcode 44 using the smartphone 20 and acquires both the date and time information 35A and the table number 42. For example, the date and time information 35A and the table number 42 are obtained from outside the store on the day after the visit. There is a possibility that you will receive order information that includes both of them. In such a case, the date and time information 35A is the date and time information at the time of visiting the store, and the time difference from the current time measured by the ordering server 50 is larger than the predetermined range, so that it is determined that the information is not consistent.

FIG. 7 is a schematic view showing an example of the order content table information 52D according to the present embodiment.
As shown in FIG. 7, in the order content table information 52D, the slip number 38N, the MAC address 22B included in the first order information 37A, and the order content 36 are registered. The order content table information 52D is associated with the order management table information 52C by the MAC address 22B. Further, in the order content table information 52D, a new / additional type 39 indicating whether the input-accepted order information indicates a new order or an additional order is registered. In the present embodiment, the determination of the new / additional type 39 is determined by the presence / absence of registration of the MAC address 22B in the order management table information 52C.

When the determination unit 62 according to the present embodiment determines that both the date and time information 35A and the table number 42 included in the order information are consistent, the MAC address 22B included in the order information is further set in the order management table. It is determined whether or not the information 52C is registered. Then, the determination unit 62 determines that the order information is a new order when the MAC address 22B is not registered in the order management table information 52C, and when the MAC address 22B is registered in the order management table information 52C, the order information. Is determined to be an additional order. In the case of the first order information 37A after coming to the store, since the MAC address 22B is not registered in the order management table information 52C, the determination unit 62 determines that the order is new.

As a result of the determination by the determination unit 62, the registration unit 63 has consistency in both the date and time information 35A and the table number 42 of the first order information 37A, and the MAC address 22B is not registered in the order management table information 52C. In this case, a unique slip number 38N is generated for the first order information 37A. The registration unit 63 registers the table number 42, the MAC address 22B, and the slip number 38N in the order management table information 52C in association with each other, and sets the order content 36 of the first order information 37A as a new order in the order content table. Register in information 52D.

When the first order information 37A is registered, the output unit 64 outputs the slip number 38N registered in the order management table information 52C to the smartphone 20 via the communication unit 53.

On the other hand, the acquisition unit 31 of the smartphone 20 acquires the slip number 38N output from the output unit 64 of the ordering server 50. This slip number 38N is used, for example, when an additional order is placed or when accounting processing is performed. When making an additional order, the order input application 22A of the smartphone 20 is activated in the same manner as in the case of a new order.

Then, the acquisition unit 31 uses the reading unit 23 to read the barcode 44 of the table 40 to acquire the table number 42. In this case, if the visitor moves the seat and sits at a different table 40, a different table number 42 is acquired, and if the visitor does not move the seat and is seated at the same table 40, the same table number is obtained. 42 is acquired. Then, the transmission processing unit 34 performs a process of transmitting the order information 37B (hereinafter, referred to as the second order information 37B) to the ordering server 50 via the communication unit 24. The second order information 37B includes a table number 42 acquired by the acquisition unit 31, date and time information 35A, a MAC address 22B, a slip number 38N, and an order content 36 for which input is accepted by the order input unit 33. .. In the case of this example, the order content 36 included in the second order information 37B is different from the order content 36 included in the first order information 37A.

In the present embodiment, the date and time information 35A acquired at the timing when the barcode 44 is read is used to determine whether or not the order is fraudulent, so that the table number 42 is not changed in the additional order. Even if there is, the barcode 44 is read.

The input unit 60 of the ordering server 50 receives the input of the second order information 37B transmitted from the smartphone 20 via the communication unit 53.

In the registration unit 63, both the date and time information 35A and the table number 42 included in the second order information 37B received by the input unit 60 are consistent, the MAC address 22B is registered, and the order management When the slip number 38N registered in the table information 52C and the slip number 38N included in the received second order information 37B match, the order content 36 of the second order information 37B is regarded as a regular additional order and the order content table information. Register with 52D. In the example shown in FIG. 7, “CCC × 1 piece” is registered in the order content table information 52D as an additional order.

When both the date and time information 35A and the table number 42 are consistent and the MAC address 22B has been registered, the registration unit 63 orders the order content 36 of the second order information 37B as an additional order. It may be registered in the content table information 52D. That is, it is not always necessary to check the slip number 38N, but if necessary, the slip number 38N is also checked, and if the slip number 38N does not match, it is determined that some kind of falsification has been performed. Therefore, it is also possible to form a form in which the second order information 37B is not registered.

According to the present embodiment, in addition to determining the consistency of both the date and time information 35A and the table number 42, it is only necessary to determine whether or not the MAC address 22B is registered, and the order information is a new order or an additional order. It is possible to easily and accurately distinguish between the existence and the existence. As a result, the ordered visitor, that is, the visitor who placed a new order and the visitor who placed an additional order can be accurately identified. Therefore, food and drink can be smoothly provided at the store. Further, the present embodiment is also effective when a visitor who has been seated at a certain table 40 has left the seat and is waiting for accounting and the next visitor is seated at the same table 40. That is, in this case, the table number 42 and the MAC address 22B of the previous visitor are still registered in the order management table information 52C, but the same table number 42 and different from the order information from the smartphone 20 of the next visitor. MAC address 22B is included. Therefore, even when the order information from the next visitor is received, it is identified from the order information of the previous visitor. That is, even if the accounting of the previous visitor is not completed, the order of the next visitor can be accepted, so that the utilization rate of the table 40 can be improved and the sales of the store can be improved.

Further, as described above, when the visitor is moving the seat at the time of the additional order, the table number 42 different from the table number 42 at the time of the new order is acquired. Therefore, when the table number 42 registered in the order management table information 52C and the table number 42 included in the received second order information 37B are different from each other, the registration unit 63 has the table number registered in the order management table information 52C. 42 is updated to the table number 42 included in the received second order information 37B. By updating the table number 42, the store employee can easily identify the seat at the destination even if the visitor moves the seat without permission, and the food and drink are provided to the destination without mistake.

On the other hand, when the visitor performs accounting processing using the slip number 38N, for example, the employee confirms the slip number 38N displayed on the display unit 26 of the visitor's smartphone 20, and the employee confirms with the accounting device 90. Enter the slip number 38N. The slip number 38N may be input from the smartphone 20 to the accounting device 90 via short-range wireless communication or the like. Further, the display unit 26 of the smartphone 20 may display a bar code indicating the slip number 38N, and the bar code may be read and input by the bar code reader provided in the accounting device 90. When the slip number 38N is input, the accounting device 90 outputs an order content output request including the input slip number 38N to the ordering server 50, and inquires about the order content 36 corresponding to the slip number 38N. ..

When the ordering server 50 receives an order content output request including the slip number 38N as an inquiry from the accounting device 90, the output unit 64 sets the order content 36 corresponding to the input slip number 38N in the order content table information 52D. Is read from, and is output to the accounting device 90 via the external device I / F 54. Then, the accounting device 90 performs accounting processing according to the order content 36 received from the ordering server 50, and outputs an accounting processing completion notification including the slip number 38N to the ordering server 50.

The order content 36 that has been input by the order input unit 33 may be stored in the smartphone 20 and a barcode indicating the order content 36 may be displayed on the display unit 26 of the smartphone 20. When displaying the bar code indicating the order content 36 on the display unit 26, the accounting device 90 can acquire the order content 36 simply by reading the bar code displayed on the display unit 26 with the bar code reader, and the accounting device can obtain the order content 36. The inquiry from 90 to the ordering server 50 becomes unnecessary.

When the accounting device 90 inputs the accounting processing completion notification including the slip number 38N, the ordering server 50 receives the table number 42 and the MAC corresponding to the input slip number 38N from the order management table information 52C by the registration unit 63. Delete address 22B. Further, the registration unit 63 deletes the order content 36 corresponding to the slip number 38N from the order content table information 52D.

Hereinafter, the operation of the smartphone 20 according to the present embodiment will be described with reference to FIGS. 8 to 10. Note that FIG. 8 is a flowchart showing an example of the processing flow of the order input application 22A according to the present embodiment. 9 and 10 are front views showing an example of a screen displayed on the display unit 26 of the smartphone 20 according to the present embodiment.

First, in step 100 of FIG. 8, when a store visitor sits at the table 40 and activates the order input application 22A of the smartphone 20 owned by the store, the initial screen 26A shown in FIG. 9 is displayed on the display unit 26 as an example. Display it. On the initial screen 26A shown in FIG. 9, "order input", "order history reference", "bar code reading", and "menu list" are displayed as four selectable items. If there is no order history to be referred to in the case of a new order or the like, "refer to order history" may be grayed out so that it cannot be selected, or may be hidden.

Although the screen shown in FIG. 9 supports Japanese as an example, it may be possible to display a screen corresponding to a plurality of languages for foreigners. In this case, even foreigners can smoothly enter orders, and it is not necessary to keep menu books written in multiple languages, which is desirable.

Next, in step 102, the determination unit 30 determines whether or not a predetermined item has been pressed from the selectable items on the initial screen 26A shown in FIG. If it is determined that the predetermined item has been pressed (in the case of affirmative determination), the process proceeds to step 104, and if it is determined that the predetermined item has not been pressed (in the case of negative determination), the process waits in step 102. .. The predetermined items referred to here are "bar code reading" and "order input".

In step 104, the determination unit 30 determines whether or not the “bar code reading” has been pressed on the initial screen 26A shown in FIG. If it is determined that the "bar code reading" has been pressed (in the case of affirmative determination), the process proceeds to step 106, and if it is determined that the "bar code reading" has not been pressed (in the case of a negative determination), step 120 Move to.

In step 106, the acquisition unit 31 uses the reading unit 23 to read the barcode 44 and acquire the desk number 42.

In step 108, the acquisition unit 31 acquires the date and time information 35A indicating the date and time at the time when the barcode 44 is read by using the timekeeping unit 35.

In step 110, the encryption unit 32 encrypts the table number 42 using the date and time information 35A as an encryption key.

In step 112, the acquisition unit 31 acquires the MAC address 22B stored in the storage unit 22.

In step 114, the transmission processing unit 34 sets the date / time information 35A, the encrypted table number 42, and the MAC address 22B acquired by the acquisition unit 31 in the buffer (not shown) of the CPU 21A in the transmission waiting state. do.

In step 116, the determination unit 30 determines whether or not the slip number 38N has been received from the ordering server 50. If it is determined that the slip number 38N has been received (in the case of an affirmative determination), the process proceeds to step 118, and if it is determined that the slip number 38N has not been received (in the case of a negative determination), the process proceeds to step 126.

In step 118, the transmission processing unit 34 sets the received slip number 38N in the buffer of the CPU 21A.

On the other hand, in step 120, the determination unit 30 determines whether or not the "order input" has been pressed on the initial screen 26A shown in FIG. If it is determined that the "order input" has been pressed (in the case of affirmative determination), the process proceeds to step 122, and if it is determined that the "order input" has not been pressed (in the case of a negative determination), the process returns to step 102. ..

In step 122, the order input unit 33 causes the display unit 26 to display the menu list screen 26B shown in FIG. 9 as an example. In this example, it is assumed that the information indicating the menu list screen 26B has been acquired, but if it has not been acquired, the ordering server 50 can press the "menu list" on the initial screen 26A shown in FIG. It may be in the form of acquisition. The order input unit 33 receives the input of the food and drink and the number of foods and drinks ordered by the visitor, that is, the order content 36, via the menu list screen 26B. Regarding the number of foods and drinks, when foods and drinks are selected on the menu list screen 26B, the screen for inputting the number of selected foods and drinks is popped up on the menu list screen 26B and input. You may.

In step 124, the determination unit 30 determines whether or not the input of the order content 36 is completed. When it is determined that the input of the order content 36 is completed (in the case of an affirmative determination), the process proceeds to step 126. In this case, the transmission processing unit 34 sets the order content 36 for which the input has been completed in the buffer of the CPU 21A. On the other hand, if it is determined that the input of the order content 36 has not been completed (in the case of a negative determination), the process waits until the input of the order content 36 is completed in step 124. In this example, the determination of the completion of input of the order content 36 is performed depending on whether or not the "confirmation" button on the menu list screen 26B is pressed. When the "confirmation" button is pressed, the order confirmation screen 26C shown in FIG. 9 is displayed on the display unit 26. At this time, if the reading of the barcode 44 is completed, the desk number 42 (A99 in this example) is displayed on the order confirmation screen 26C. The order confirmation screen 26C is a screen for displaying a list of foods and drinks and the number of foods and drinks corresponding to the order content 36. When the "menu" button on the order confirmation screen 26C is pressed, the screen returns to the menu list screen 26B. You can reselect food and drink.

In step 126, the determination unit 30 determines whether or not all the necessary information is available in the buffer of the CPU 21A. If it is determined that all the necessary information is not available (in the case of a negative determination), the process proceeds to step 128, and if it is determined that all the necessary information is available (in the case of an affirmative determination), the process proceeds to step 130. .. Here, the necessary information is information necessary as order information, and in this example, it is the date and time information 35A, the encrypted table number 42, the MAC address 22B, and the order content 36. The slip number 38N is not essential information, but if it has been received from the ordering server 50, the slip number 38N is also included in this information.

In step 128, the acquisition unit 31 displays a message prompting the acquisition of unacquired information on the display unit 26, and returns to step 102. In this example, when the unacquired information is the date and time information 35A, the encrypted table number 42, and the MAC address 22B, the first error message screen 26E shown in FIG. 10 is displayed as an example. On the other hand, when the unacquired information is the order content 36, the second error message screen 26F shown in FIG. 10 is displayed as an example.

In step 130, the transmission processing unit 34 requests the registration of order information together with the order information including the date and time information 35A, the encrypted table number 42, the MAC address 22B, and the order content 36 set in the buffer of the CPU 21A. The process of transmitting the order registration request to be performed to the ordering server 50 is performed. In this example, when the "send" button on the order confirmation screen 26C shown in FIG. 9 is pressed, the order registration confirmation screen 26D shown in FIG. 9 is displayed on the display unit 26 as an example. Further, when the "OK" button on the order registration confirmation screen 26D is pressed, the above order registration request is transmitted to the ordering server 50. When the order registration request is transmitted from the smartphone 20 to the ordering server 50 and the order registration is completed, the "order history reference" on the initial screen 26A shown in FIG. 9 can be selected. When this "order history reference" is pressed, the history of the ordered order contents 36 can be referred to. When the process of step 130 is completed, the process of the series of order input application 22A is also completed.

Next, the operation of the ordering server 50 according to the present embodiment will be described with reference to FIG. Note that FIG. 11 is a flowchart showing an example of the processing flow of the order registration processing program 52A according to the present embodiment, and the program is executed when the order registration request from the smartphone 20 is received by the input unit 60. Is started.

First, in step 200 of FIG. 11, the decryption unit 61 decrypts (decrypts) the encrypted table number 42 included in the order information requested for order registration, and the determination unit 62 encrypts the code by the decryption unit 61. It is determined whether or not the decryption of the converted table number 42 is successful. If it is determined that the decoding of the table number 42 is successful (in the case of an affirmative determination), the process proceeds to step 202, and if it is determined that the decoding of the table number 42 has failed (in the case of a negative determination), the process proceeds to step 204.

In step 202, the determination unit 62 determines whether or not both the date and time information 35A and the table number 42 are consistent. If it is determined that there is no consistency (in the case of a negative determination), the process proceeds to step 204, and if it is determined that there is consistency (in the case of an affirmative determination), the process proceeds to step 206.

In step 204, the output unit 64 outputs an error message indicating the registration failure of the order information requested for order registration to the smartphone 20 via the communication unit 53, and then terminates the order registration processing program 52A. When the smartphone 20 inputs this error message, the smartphone 20 performs processing according to the error message.

In step 206, the determination unit 62 determines whether or not the MAC address 22B included in the order information requested for order registration has been registered in the order management table information 52C. When it is determined that the MAC address 22B is not registered in the order management table information 52C (in the case of a negative determination), the process proceeds to step 208, and when it is determined that the MAC address 22B is registered in the order management table information 52C (in the case of an affirmative determination). ), The process proceeds to step 214.

In step 208, the registration unit 63 newly generates the slip number 38N for the order information for which the order registration is requested.

In step 210, the registration unit 63 registers the table number 42 and the MAC address 22B in the order management table information 52C among the order information requested for order registration together with the newly generated slip number 38N.

In step 212, the registration unit 63 associates the order content 36 with the slip number 38N and the MAC address 22B among the order information requested for order registration, and registers the order content table information 52D as a new order.

On the other hand, in step 214, the determination unit 62 registers the same slip number as the slip number 38N included in the order information requested for order registration in the order management table information 52C based on the input MAC address 22B. It is determined whether or not the information is in the slip number 38N. If it is determined that the same slip number 38N exists (in the case of affirmative determination), the process proceeds to step 216, and if it is determined that the same slip number 38N does not exist (in the case of a negative determination), the process proceeds to step 204 described above.

In step 216, the determination unit 62 registers the same table number as the table number 42 included in the order information requested for order registration in the order management table information 52C based on the input MAC address 22B. It is determined whether or not it is in the number 42. If it is determined that the same table number 42 exists (in the case of affirmative determination), the process proceeds to step 220, and if it is determined that the same table number 42 does not exist (in the case of a negative determination), the process proceeds to step 218.

In step 218, the registration unit 63 updates the table number 42 registered in the order management table information 52C to the table number 42 included in the order information requested for order registration based on the input MAC address 22B. ..

In step 220, the registration unit 63 associates the order content 36 of the order information requested for order registration with the slip number 38N and the MAC address 22B, and registers the order content table information 52D as an additional order.

Next, in step 222, assuming that the registration of the order information requested for order registration is successful, the output unit 64 outputs the slip number 38N to the smartphone 20 via the communication unit 53, and then a series of main order registration processes. Program 52A is terminated.

Next, with reference to FIG. 12, the operation of the ordering server 50 when the menu list request is input from the smartphone 20 will be described. Note that FIG. 12 is a flowchart showing an example of the flow of interrupt processing in the order registration processing program 52A according to the present embodiment, and as an example, when the “menu list” of the initial screen 26A shown in FIG. 9 is pressed. Is executed.

First, in step 300 of FIG. 12, the determination unit 62 determines whether or not the input received from the smartphone 20 via the input unit 60 is a menu list request. If it is determined that the request is a menu list request (in the case of an affirmative determination), the process proceeds to step 302, and if it is determined that the request is not a menu list request (in the case of a negative determination), the process waits in step 300.

In step 302, the output unit 64 outputs the information indicating the menu list to the smartphone 20 via the communication unit 53 in response to the menu list request from the smartphone 20, and then ends the series of interrupt processing. .. When the information indicating the menu list is input, the smartphone 20 can display the menu list screen 26B as described above.

Next, with reference to FIG. 13, the operation of the ordering server 50 when the order content output request is input from the accounting device 90 will be described. Note that FIG. 13 is a flowchart showing another example of the flow of the interrupt processing in the order registration processing program 52A according to the present embodiment, which is executed when an order content output request is input from the accounting device 90.

First, in step 400 of FIG. 13, the determination unit 62 determines whether or not the input received from the accounting device 90 via the input unit 60 is an order content output request requesting the output of the order content 36. If it is determined that the order content output request is made (in the case of an affirmative determination), the process proceeds to step 402, and if it is determined that the order content output request is not made (in the case of a negative determination), the process waits in step 400.

In step 402, the output unit 64 searches the order content table information 52D based on the slip number 38N input by the order content output request, and obtains the order content 36 corresponding to the slip number 38N from the external device I / F54. Is output to the accounting device 90 via. The accounting device 90 performs accounting processing based on the order content 36, and outputs an accounting processing completion notification to the ordering server 50.

In step 404, the determination unit 62 determines whether or not the input received from the accounting device 90 via the input unit 60 is an accounting process completion notification. If it is determined that the notification is the completion of accounting processing (in the case of affirmative determination), the process proceeds to step 406, and if it is determined that the notification is not the notification of completion of accounting processing (in the case of negative determination), the process waits in step 404.

In step 406, the registration unit 63 deletes the corresponding slip number 38N, table number 42, and MAC address 22B from the order management table information 52C based on the slip number 38N included in the accounting processing completion notification.

In step 408, the registration unit 63 deletes the corresponding order content 36 from the order content table information 52D, and then ends a series of main interrupt processing. As a result, a series of order management from ordering to accounting for a certain visitor is completed, and the order management of the next visitor can be smoothly performed.

In the above, the information processing device, the mobile terminal device, and the information processing system have been illustrated and described as embodiments. The embodiment may be in the form of a program for causing a computer to execute the functions of each part included in the information processing device or each part included in the mobile terminal device. The embodiment may be in the form of a storage medium that can be read by a computer that stores this program.

In addition, the configurations of the information processing device and the mobile terminal device described in the above embodiment are examples, and may be changed depending on the situation within a range that does not deviate from the gist.

Further, the processing flow of the program described in the above embodiment is also an example, and even if unnecessary steps are deleted, new steps are added, or the processing order is changed within a range that does not deviate from the purpose. good.

Further, in the above-described embodiment, the case where the processing according to the embodiment is realized by the software configuration by using the computer by executing the program has been described, but the present invention is not limited to this. The embodiment may be realized by, for example, a hardware configuration or a combination of a hardware configuration and a software configuration.

10 Information processing system 20 Smartphone 21 Control unit 21A CPU
21B ROM
21C RAM
21D I / O
22 Storage 22A Order entry application program (order entry app)
22B MAC address 23 Reading unit 24 Communication unit 25 Operation unit 26 Display unit 26A Initial screen 26B Menu list screen 26C Order confirmation screen 26D Order registration confirmation screen 26E 1st error message screen 26F 2nd error message screen 30 Judgment unit 31 Acquisition unit 32 Encryption unit 33 Order input unit 34 Transmission processing unit 35 Timing unit 35A Date and time information 36 Order details 37A, 37B Order information 38N Slip number 39 New / additional type 40 Table 42 Table number 44 Bar code label (bar code)
50 Ordering server 51A CPU
51B ROM
51C RAM
51D I / O
51 Control unit 52 Storage unit 52A Order registration processing program 52B Equipment management table information 52C Order management table information 52D Order content table information 53 Communication unit 60 Input unit 61 Decoding unit 62 Judgment unit 63 Registration unit 64 Output unit 65 Timekeeping unit 70 Printing device 80 Display device 90 Accounting device

Claims (14)

The equipment information is acquired by reading an information holding medium that is installed in each of a plurality of equipments installed at a place where goods or services are provided and holds equipment information that can individually identify each of the plurality of equipments. from the mobile terminal device, and the facility information, and the portable terminal apparatus and previously provided unique terminal-specific information is to correspond to order including the goods or services receives an input of the order information input unit,
When the equipment information received by the input unit is consistent and the terminal-specific information is not registered with the input of the order information as an opportunity, the order information is registered as a new order. , A registration unit that registers the order information as an additional order when the equipment information is consistent and the terminal-specific information has been registered.
Information processing device equipped with. The information processing apparatus according to claim 1, further comprising a determination unit for determining that the equipment information is consistent when the equipment information is previously permitted information. It also has a timekeeping section that measures the current date and time.
The order information further includes date and time information indicating the date and time when the information holding medium was read.
The determination unit determines that the date and time information is consistent when the time difference between the date and time indicated by the date and time information and the current date and time measured by the timekeeping unit is within a predetermined range.
When both the equipment information and the date and time information are consistent and the terminal-specific information is not registered, the registration unit registers the order information as a new order, and the equipment information and the above-mentioned The information processing device according to claim 2, wherein the order information is registered as an additional order when both the date and time information are consistent and the terminal-specific information has been registered. The equipment information is encrypted using the date and time information as an encryption key.
The information processing device according to claim 3, further comprising a decoding unit that decrypts the encrypted equipment information using the date and time information. When registering the order information as a new order, the registration unit generates unique slip information for the order information, and requests to register the equipment information, the terminal unique information, and the slip information in association with each other. Item 3. The information processing apparatus according to item 3. The input unit further accepts input of the order information including the slip information from the mobile terminal device, and receives the input of the order information.
In the registration unit, both the equipment information and the date and time information are consistent, the terminal-specific information has been registered, and the slip information registered by the registration unit and the input unit input the information. The information processing device according to claim 5, wherein the order information is registered as an additional order when the received slip information matches. In the registration unit, both the equipment information and the date and time information are consistent, the terminal-specific information has been registered, and the slip information registered by the registration unit and the input unit input the information. When the received slip information matches and the equipment information registered by the registration unit is different from the equipment information input by the input unit, the equipment information registered by the registration unit is input by the input unit. The information processing apparatus according to claim 6, which updates the input-accepted equipment information. The information processing device according to any one of claims 5 to 7, further comprising an output unit that outputs slip information registered by the registration unit to the mobile terminal device. The order information further includes the order contents of the goods or services.
The eighth aspect of claim 8 is that the output unit outputs the order contents corresponding to the slip information to the accounting device when an order content output request including the slip information is input from a predetermined accounting device. Information processing equipment. The registration unit receives the order information corresponding to the slip information when the accounting processing completion notification including the slip information is input from the accounting device that has performed the accounting processing according to the order contents acquired from the output unit. The information processing apparatus according to claim 9. The equipment is a table used by visitors to the place.
The equipment information is the table number of the table.
The information processing apparatus according to any one of claims 1 to 10, wherein the information holding medium is a bar code label on which a bar code holding the table number is printed, or an IC tag holding the table number. .. A mobile terminal device connected to an information processing device via a network.
The equipment information is acquired by reading an information holding medium that is installed in each of a plurality of equipments installed at a place where goods or services are provided and holds equipment information that can individually identify each of the plurality of equipments. Acquisition department and
The facility information, and the a mobile terminal apparatus and the order information for ordering pre-unique terminal-specific information that is provided including the goods or services to correspond, the new order or reorder in the information processing apparatus A transmission processing unit that performs a process of transmitting the order information that triggers the registration process to the information processing device, and a transmission processing unit.
Mobile terminal device equipped with. An information processing system including an information processing device and a mobile terminal device connected to the information processing device via a network.
The mobile terminal device is
The equipment information is acquired by reading an information holding medium that is installed in each of a plurality of equipments installed at a place where goods or services are provided and holds equipment information that can individually identify each of the plurality of equipments. Acquisition department and
Said facility information, and the portable terminal apparatus and the transmission processing unit order information for ordering including the goods or services in advance unique terminal-specific information provided so as to correspond operates to send to the information processing apparatus ,
With
The information processing device
An input unit that receives input of the order information from the mobile terminal device, and
When the equipment information received by the input unit is consistent and the terminal-specific information is not registered with the input of the order information as an opportunity, the order information is registered as a new order. , A registration unit that registers the order information as an additional order when the equipment information is consistent and the terminal-specific information has been registered.
Information processing system equipped with. A program for causing a computer to function as each part included in the information processing apparatus according to any one of claims 1 to 11.

Images