JP6928366B2 - Product sales data processing device - Google Patents

Description

The present invention relates to a product sales data processing device.

The following configuration is known as a product sales data processing device that is operated so that a store clerk as a product registrant and a customer who makes a payment face each other. That is, a change machine used by the customer for payment is provided on the back side of the operation unit on the product registrant side, which includes an operation reception unit operated by the product registrant and a display unit whose display surface is directed to the product registrant. A product sales data processing device is known (see, for example, Patent Document 1).
In the product sales data processing device having such a configuration, the clerk registers the product purchased by the customer, and the customer makes a payment corresponding to the registered product. Therefore, it is hygienic because the clerk does not touch the cash, and it is useful in a store that handles food such as a bakery.

Japanese Unexamined Patent Publication No. 2016-27449

However, in the case of the product sales data processing device of Patent Document 1, the store clerk and the customer face each other from the registration of the product to the settlement. Therefore, even if the registration of all products in one transaction is completed, it is difficult to deal with the next customer until the customer completes the settlement. Therefore, the clerk waits for the first customer to complete the settlement and starts to serve the next customer. In this case, since the clerk responds to the next customer each time the accounting for one customer (for example, the procedure from product registration to settlement) is completed, it is difficult to improve the efficiency of customer handling.

The present invention has been made in view of such circumstances, and in an environment in which a product sales data processing device is used, in which a store clerk who registers a product and a customer who makes a payment face each other to perform the operation. The purpose is to improve the efficiency of customer service.

One aspect of the present invention for solving the above-mentioned problems is an operation reception unit provided so that the product registrant who registers the product can operate the product, and a display surface facing the product registrant side. The display surface is directed to the first display unit, the change machine provided on the downstream side of the position corresponding to the first display unit in the customer flow line, and the first customer who makes a payment facing the product registrant. It is a product sales data processing device including a second display unit provided so as to be provided.

As described above, according to the present invention, the efficiency of customer handling in the usage environment of the product sales data processing device in which the clerk who registers the product and the customer who performs the settlement face each other to perform the operation. The effect of being able to improve is obtained.

It is the figure which looked at the appearance of the POS register in 1st Embodiment from the standing position side (rear) of a clerk. It is the figure which looked at the appearance of the POS register in 1st Embodiment from the standing position side (front) of the customer. It is a block diagram which shows the structural example of the POS register in 1st Embodiment. It is a figure explaining the example of the usage mode by a clerk of a POS register and a customer in 1st Embodiment. It is the figure which looked at the appearance of the POS register in 2nd Embodiment from the standing position side (front) of the customer. It is the figure which looked at the appearance of the POS register in 3rd Embodiment from the standing position side (front) of the customer.

<First Embodiment>
1 and 2 show an example of the appearance of the POS register 1 of the present embodiment. FIG. 1 is a perspective view of the POS register 1 as viewed from the standing position side of a clerk (an example of a product registrant) who operates the POS register 1. FIG. 2 is a perspective view of the POS register 1 as viewed from the customer's standing position side.
In the following, the customer's standing position side with respect to the POS register 1 may be described as the front side of the POS register 1, and the clerk's standing position side with respect to the POS register 1 may be described as the rear side of the POS register 1.

As shown in FIGS. 1 and 2, the POS register 1 of the present embodiment has an operation unit 10, a scanner 20, a change machine 30, a checkout-compatible customer display unit 40, a receipt issuing unit 50, and a register with respect to the counter 70. It is configured so that the main body portion 60 is provided.
The counter 70 has a configuration in which a flat surface as a table portion 72 is provided on the base portion 71.

The operation unit 10 is a united portion of a portion operated by a clerk. As shown in FIG. 1, the operation unit 10 includes a store clerk display unit 11 and an operation reception unit 12 used by the store clerk for operation. The clerk display unit 11 is configured as, for example, a touch panel. Further, in the operation reception unit 12, a plurality of keys to which a predetermined function is assigned are arranged.
Here, the display surface of the clerk display unit 11 is directed toward the clerk, and the operation reception unit 12 is designed so that the part to be operated is directed toward the clerk so that the clerk can easily operate the display unit 11. That is, the operation unit 10 is provided on the table portion 72 so that the store clerk can operate it.
The operation unit 10 is attached to the pedestal portion 10a, and is attached so that the pedestal portion 10a is fixed to the table portion 72. That is, the operation unit 10 is attached to the table portion 72 via the pedestal portion 10a.

Depending on the store, it may be managed by printing a barcode with product information (product name, price, etc.) on the product package, or attaching a label with the barcode printed on the product. .. The scanner 20 reads the barcode attached to the product as described above.
As a product registration operation, the clerk can perform an operation of scanning the barcode attached to the customer's purchased product with the scanner 20. The POS register 1 can execute product registration by using the code data based on the barcode read by the scanner 20. That is, the POS register 1 identifies the product name, price, etc. by collating the code data acquired from the barcode read by the scanner 20 with the data of the product master, etc., and uses the specified product name, price, etc. And execute the product registration process.

The change machine 30 is used by the customer to make a payment. Therefore, the change machine 30 is provided in front of the POS register 1 where the customer who performs the settlement is located. Specifically, the change machine 30 is provided so that the portion where money is inserted and discharged is exposed on the front side of the customer who makes a payment on the base 71 of the counter 70. In FIG. 2, a bill insertion / discharge port 31, a coin insertion port 32, a change discharge port 33, and a coin return port 34 are shown as parts where money is inserted / discharged in the change machine 30.
The bill insertion / discharge port 31 is a portion that accepts the insertion of bills to be deposited as deposits, discharges the bills as change, and discharges the bills in response to the cancellation of the deposit.
The coin slot 32 is a portion that accepts the insertion of coins to be deposited as deposits.
The change discharge port 33 is a portion of the change for discharging coins.
The coin return port 34 is a portion for discharging coins in response to cancellation of payment or the like.
As shown in FIG. 2, the main body of the change machine 30 is composed of an operation portion on the front side exposed from the base 71 of the counter 70 and a housing portion on the rear side of the operation portion. .. The change machine 30 is attached so that the housing portion on the rear side of the operation portion is fitted from the front side of the base portion 71 of the counter 70.
Further, as can be seen from the figure, the change machine 30 is installed at a height that does not exceed the height of the upper surface of the table portion 72. As a result, for example, when the customer picks up the product placed on the first product placing portion on the table portion 72, the change machine 30 does not get in the way.

The payment-corresponding customer display unit 40 is a display unit that displays information related to payment to a customer who operates a change machine 30 to perform payment. Therefore, the checkout-compatible customer display unit 40 is provided on the table unit 72 so that the display surface faces the customer who operates the change machine 30 at a position close to the boundary with the portion where the change machine 30 is installed. Has been done.

The receipt issuing unit 50 is a printer that issues receipts. Paper is stored in the receipt issuing unit 50. The receipt issuing unit 50 prints the accounting contents (for example, the breakdown of registered products, the settlement processing result, etc.) according to one transaction on the stored paper, and discharges the printed paper. In this way, the receipt issuing unit 50 issues a receipt. The issued receipt is received by the customer.
As shown in FIGS. 1 and 2, the receipt issuing unit 50 is directed toward the customer who makes the payment in the vicinity of the change machine 30 so that the customer who makes the payment can easily receive the receipt. It is arranged so as to be placed on the table portion 72 in a state of being placed. Although the receipt issuing unit 50 in the figure shows an example in which the receipt issuing unit 50 is placed on the table unit 72 and is not particularly fixed, the receipt issuing unit 50 may be provided so as to be fixed to the table unit 72. ..
The receipt issuing unit 50 may print and output contents other than the receipt, such as a coupon and a transaction history, on a sheet of paper.

The register main unit 60 is a unit that is the center of the POS register 1, and executes various processes related to product registration and settlement according to the operation performed on the operation unit 10.

The register body 60 controls the operation of the change machine 30. Further, the register main body 60 can register the product by using the code data based on the barcode read by the scanner 20. Further, the register main body unit 60 can control the receipt issuing unit 50 to issue a receipt or the like.

As shown in FIG. 1, for example, the register main body 60 is installed between the shelves provided on the standing position side of the clerk on the base 71 of the counter 70. That is, the register main body 60 is installed in a place that is invisible to the customer and does not interfere with the store clerk.

Further, the register main body unit 60 is communicably connected to the operation unit 10, the scanner 20, the change machine 30, the receipt issuing unit 50, the checkout-compatible customer display unit 40, and the like via a cable.
Communication with at least one of the operation unit 10, the scanner 20, the change machine 30, the receipt issuing unit 50, the checkout-compatible customer display unit 40, and the like is performed wirelessly instead of the cable. You may be made to be.

Further, as shown in FIGS. 1 and 2, the operation unit 10, the payment-supporting customer display unit 40, the receipt issuing unit 50, and the like are arranged on the table unit 72 toward the front (closer to the customer's standing position side). NS. As a result, in the table portion 72, a surface portion on which nothing is arranged is formed. Then, as shown in FIG. 1, in the surface portion of the table portion 72, the area on the left side (downstream side from the position corresponding to the operation unit 10) with respect to the operation unit 10 when viewed from the standing position side (rear side) of the clerk. Is used as the first product placement unit 72-1 corresponding to the customer who makes the payment. Here, when viewed from the front, the first product placing unit 72-1 is located above the change machine 30 and on the back side of the payment-compatible customer display unit 40, which displays the display for customers who perform payment. It is provided to do so.
On the other hand, in the surface portion of the table portion 72, the area on the right side of the operation unit 10 when viewed from the standing position side (rear side) of the clerk is designated as the second product placing portion 72-2 corresponding to the customer who receives the product registration. It will be used. 1 and 2 show a state in which the tray TR is arranged on the second product placing portion 72-2.
It should be noted that the regions of the first product mounting portion 72-1 and the second product mounting portion 72-2 on the table portion 72 shown by the broken lines in the figure are not exact and are approximate guidelines.

Further, as shown in FIG. 2, a luggage rack 74 is provided on the front side surface of the base portion 71 of the counter 70 and on the left side when viewed from the customer side. A customer who makes a payment at the POS register 1 can put luggage such as his / her bag on the luggage rack 74.

FIG. 3 is a block diagram showing a configuration example of the POS register 1. In the figure, the same parts as those in FIGS. 1 and 2 are designated by the same reference numerals and the description thereof will be omitted. As shown in the figure, the POS register 1 includes an operation unit 10 (a clerk display unit 11, an operation reception unit 12), a scanner 20, a change machine 30, and a checkout-compatible customer display unit 40 described with reference to FIGS. 1 and 2. , A receipt issuing unit 50, and a register body unit 60.

The operation unit 10 in the figure includes an input / output unit 13 together with a store clerk display unit 11 and an operation reception unit 12. The input / output unit 13 is a portion that inputs / outputs data or a signal between each of the store clerk display unit 11 and the operation reception unit 12 in the operation unit 10 and the input / output unit 64 of the register main body unit 60.

The register body unit 60 in the figure includes a CPU (Central Processing Unit) 61, a storage unit 62, a RAM (Random Access Memory) 63, and an input / output unit 64.
By executing the program stored in the storage unit 62, the CPU 61 executes control for realizing various functions as the POS register 1.
The storage unit 62 is an auxiliary storage device corresponding to the CPU 61, and stores various information used by the CPU 61.
The RAM 63 is a main storage device corresponding to the CPU 61, and is used as a work area when the CPU 61 executes processing.

The input / output unit 64 includes units (operation unit 10, change machine 30) and devices (scanner 20, checkout-compatible customer display unit 40, receipt issuing unit 50, etc.) other than the register main unit 60 constituting the POS register 1. It is a part that inputs and outputs data or signals between.

By connecting the input / output unit 64 of the register body 60 to the change machine 30 as described above, the CPU 61 of the register body 60 can control the change machine 30.
Further, by connecting the input / output unit 64 of the register body unit 60 to the input / output unit 13 of the operation unit 10, the CPU 61 responds to the operation performed on the store clerk display unit 11 and the operation reception unit 12. It is possible to input the operation signal, execute a predetermined process in response to the operation, and execute display control for the clerk display unit 11.
Further, by connecting the input / output unit 64 of the register body unit 60 to the checkout compatible customer display unit 40, the CPU 61 can execute display control on the checkout compatible customer display unit 40.
Further, by connecting the input / output unit 64 of the register body unit 60 to the receipt issuing unit 50, the CPU 61 can execute the receipt issuing control for the receipt issuing unit 50. Further, by connecting the input / output unit 64 of the register body unit 60 to the scanner 20, the CPU 61 can input the code data corresponding to the barcode read by the scanner 20.

Although not shown, the register body 60 or the like may be provided with a network-compatible interface or the like. By providing such an interface, communication can be performed with other devices in the store (for example, a master device, other registers, a clerk's mobile terminal, etc.) via a LAN (Local Area Network) in the store. Run. For example, by connecting to a host device or the like via a network, it is possible to construct a POS system that includes one or more POS registers 1 of the present embodiment and manages the POS register 1 by the host device.

An example of how the POS register 1 in the present embodiment is used by a clerk and a customer will be described with reference to FIG. The description here will take as an example the case where the store where the POS register 1 is installed is a bakery shop (bakery). Further, in the POS register 1 of the present embodiment, the clerk registers the product corresponding to one transaction, and the customer pays (settlement) for the total amount corresponding to the registered product. In the following explanation, the procedure from product registration to settlement in one transaction is also called accounting.
The POS register 1 of the present embodiment may be configured so that payment processing corresponding to payment by using, for example, a credit card, a prepaid card, a gift certificate, or the like can be performed. However, in the following, for the sake of simplicity of explanation, a case where payment is made in cash will be taken as an example.

FIG. 4A shows a state in which the POS register 1 is viewed from the plane direction. As shown in the figure, the clerk S responds to the customer with a position corresponding to substantially the front of the operation unit 10 behind the POS register 1 as a basic standing position.

Customer C1 (an example of the first customer) selects a product he / she wants to purchase from the products such as bread displayed in the store and puts it on the tray. Customer C1 moves to the front of the POS register 1 with a tray on which the product is placed in order to purchase the selected product.

Here, the flow line (customer flow line) of the customer who receives the accounting in the POS register 1 is indicated by the broken line arrow TL in the figure. That is, the customer flow line is the direction from the right to the left of the POS register 1 when viewed from the clerk side, and the direction from the left to the right of the POS register 1 when viewed from the customer side.
Customer C1 stands on the left side in front of the POS register 1 and places a tray on which the product to be purchased is placed on the second product placing portion 72-2 of the table portion 72.

Further, in the figure, a customer C2 (an example of a second customer) who is going to receive accounting after the customer C1 is shown. In this case, the customer C2 is waiting to receive the product registration next to the customer C1 along the customer flow line.

The clerk S operates the clerk display unit 11 and the operation reception unit 12 (FIGS. 1 and 2) or the scanner 20 in the operation unit 10 while checking the product of the customer C1 placed on the tray to operate the product. The POS register 1 is made to perform the registration and the calculation of the total amount of the registered products. In response to such an operation, the CPU 61 in the register body 60 executes the product registration process. In addition, the CPU 61 executes control for displaying the registered product, subtotal amount, total amount, and the like on the clerk display unit 11 at any time.

At the time of product registration, the clerk S holds the product placed on the tray placed in the second product placing unit 72-2 and registers the held product. The clerk S performs work such as putting the registered product in a bag using the space of the first product placing section 72-1 on the left side of the clerk S. A clerk other than the clerk S who performs the operation of registering the product may be in charge of the work of putting the product in the bag.

Here, in the POS register 1 of the present embodiment, when paying the price in cash, from the stage before the registration of the product corresponding to one transaction is started (or from the stage where the registration of the first product is performed). It is possible for the customer to perform the operation of depositing the payment price to the change machine 30 corresponding to the same one transaction. As a result, for example, the customer can perform the payment operation corresponding to the payment price without waiting for the registration of the product to be completed, so that the efficiency of handling per transaction is improved.
Therefore, in this case, the customer C1 shows the transition from FIGS. 4 (A) to 4 (B) after placing the tray on which the product to be purchased is placed on the second product placing unit 72-2. In addition, it is possible to move to the right from the state in front of the second product placing portion 72-2, stand in front of the change machine 30, and immediately perform a deposit operation on the change machine 30.
Then, the customer C1 performs the deposit operation as follows. That is, the customer C1 inserts money (banknotes, coins) having an amount equal to or greater than the total amount from the bill insertion / discharge port 31, the coin insertion / discharge port 32, and the like. In response to the money being inserted as described above, the change machine 30 detects the type of money inserted and the number of coins for each type, and transmits the inserted money information indicating the detection result to the register main body 60. .. The CPU 61 of the register main body 60 calculates the total amount (deposit) of the inserted money based on the received input currency information.
The change machine 30 may calculate the deposit and transmit the calculated deposit to the register body 60.
Further, since the customer C1 has moved as described above, the front of the second product placing unit 72-2 becomes empty, so that the next customer is shown as the transition from the same FIG. 4 (A) to FIG. 4 (B). C2 can move to the front of the second product loading unit 72-2 and wait for his turn to receive the checkout.

Then, when the registration of all the products of the customer C1 placed on the tray is completed, the clerk S performs the subtotal operation. In response to the subtotal operation, the CPU 61 determines the total amount of the registered products in the transaction corresponding to the customer C1 and the payment price according to the total amount, and based on the confirmed payment price, the subsequent payments are made. The change machine 30 is made to execute the settlement process.
For example, when the payment price is fixed, if the deposit deposited by the deposit operation is still less than the payment price, the change machine 30 waits for the deposit to exceed the payment price. Then, in response to the deposit being more than the payment price, or even if the deposit is already more than the payment price when the payment price is fixed, the CPU 61 will settle the following as follows. Execute the process.
The CPU 61 calculates the change. Here, if the deposit is equal to the total amount, no change is required. Therefore, the CPU 61 in this case executes control so that the receipt issuance is issued by the receipt issuing unit 50 without discharging the change from the change machine 30.
On the other hand, when the deposit amount is larger than the total amount, the CPU 61 subtracts the total amount from the deposit amount to calculate the change amount. Then, the CPU 61 controls the change machine 30 so that the calculated amount of money is discharged as change from the bill input / discharge port 31 and the change discharge port 33. Further, the CPU 61 causes the receipt issuing unit 50 to issue a receipt.
Customer C1 receives the discharged money as change, and then receives the issued receipt. Further, the product purchased by the customer C1 is placed in a bag at the first product placing portion 72-1 on the rear side of the change machine 30. Therefore, the customer C1 may pick up the bag containing the product placed in the first product placing unit 72-1.

Further, on the settlement-compatible customer display unit 40 of the change machine 30, information related to the settlement process is displayed for the customer who performs the settlement as described above according to the control of the CPU 61. For example, the settlement-supporting customer display unit 40 displays the total amount of money that the customer deposits as a deposit in the settlement-supporting customer display unit 40. In addition, the settlement-supporting customer display unit 40 displays the fixed payment price according to the fact that the payment price has been fixed. In addition, the amount of change is displayed on the checkout-compatible customer display unit 40 at a timing corresponding to the discharge of change. In addition, a message for instructing the receipt of the discharged change or receipt is displayed on the checkout-compatible customer display unit 40.
In addition, before the product registration of the corresponding transaction is completed, the information about the registered product (product name, unit price, registered quantity, amount of money corresponding to the registered quantity, etc.) is displayed on the checkout compatible customer display unit 40. May be displayed. In addition, after the product registration of the corresponding transaction is completed, information on the registered product (number of registered products, list of registered product names, etc.) may be displayed on the checkout compatible customer display unit 40. ..

By using the POS register 1 of the present embodiment as described above, the customer and the clerk can make a face-to-face transaction about the product purchased by the customer. Further, in the case of the POS register 1 of the present embodiment, since the customer pays the price and receives the change to the change machine 30, no money is handed between the clerk and the customer. In other words, the clerk does not have to hold cash in his hand. As a result, the clerk does not have to hold the product as food such as bread with his / her hand holding cash, and the hygiene is improved.

Then, as can be seen from FIGS. 4 (A) and 4 (B), the POS register 1 of the present embodiment has the change machine 30 located downstream from the position corresponding to the operation unit 10 along the customer flow line. It is arranged. Here, the position corresponding to the operation unit 10 may be a predetermined dimensional position determined in the width direction (direction along the customer flow line) of the operation unit 10. As a specific example, the position corresponding to the operation unit 10 may be a position corresponding to the center in the width (horizontal direction (direction along the customer flow line)) of the operation unit 10.
By arranging the change machine 30 at such a position, as described above, the product is placed at a position on the upstream side of the operation unit 10 in the customer flow line (the position on the left side of the operation unit 10 when viewed from the customer side). The customer C1 who has placed the tray on the second product loading unit 72-2 will move to the position of the change machine 30 on the downstream side of the operation unit 10 in the customer flow line when continuing the settlement. By moving the customer C1 in this way, the position on the left side of the operation unit 10 when viewed from the customer side becomes vacant. Therefore, the customer C2 who has been waiting for the settlement after the customer C1 can move to the position on the left side of the operation unit 10 when viewed from the customer side instead of the customer C1. As a result, the clerk S can immediately move to the product registration operation corresponding to the transaction of the next customer C2, following the product registration operation corresponding to the previous customer C1.
As described above, in the present embodiment, after the product registration of the customer C1 is completed, even if the customer C1 still makes the payment by the change machine 30, the customer C2 registers the product in parallel with this. Can receive. In other words, in the present embodiment, the product registration of the next customer can be started without waiting for the accounting of one customer to be completed. As a result, the efficiency of customer handling can be improved.

In addition, the POS register 1 of the present embodiment has the table unit 72 on the downstream side of the operation unit 10 in the customer flow line, the first product mounting unit 72-1, and on the upstream side of the operation unit 10 in the customer flow line. The second product placing portion 72-2 is formed.
The second product placing portion 72-2 formed as described above exists between the customer and the clerk on the upstream side of the customer flow line in the table portion 72. Therefore, for example, a customer who wants to receive product registration may place the product in the second product loading unit 72-2 without giving the tray on which the bread (product) is placed to the clerk. The clerk can also carry out the product registration operation by holding the product from the tray placed in the second product loading unit 72-2 without having to manually receive the tray from the customer. As described above, the presence of the second product placing unit 72-2 makes it possible to omit the procedure of handing the tray to the clerk when the customer receives the registration of the product. As described above, the presence of the second product placing portion 72-2 can further improve the efficiency of customer handling.
In addition, since the first product loading unit 72-1 is provided, the clerk can use the first product loading unit 72-1 to carry out the work of putting the registered product in the bag with a margin. be able to. Further, while the customer is making a payment using the change machine 30, the product purchased by the customer can be placed in the first product loading unit 72-1 in a bag, so that the customer can use the change machine 30. After the settlement is completed, the bag containing the product placed in the first product placing unit 72-1 may be picked up. Also, the clerk does not have to wait for the customer to finish the payment with the bag containing the product in his hand. As described above, the presence of the first product placing portion 72-1 also makes it possible to further improve the efficiency of customer handling.

The operation unit 10 shown in FIGS. 1 and 2 overlaps with the first product mounting unit 72-1 and the second product mounting unit 72-2 shown by, for example, broken lines in the lateral direction. Further, as can be seen from FIG. 2, the position of the right edge of the operation unit 10 is on the right side of the left edge of the change machine 30 in the lateral direction.
For example, the lateral direction (width) of the operation unit 10 and the first product mounting portion 72-1 do not have to be in an overlapping positional relationship. That is, in the lateral direction, the first product mounting portion 72-1 and the second product mounting portion 72-2 may be located outside the width of the operation unit 10, respectively. Similarly, the position of the right edge of the operating unit 10 when viewed from the front may be on the left side of the left edge of the change machine 30.
However, for example, the positional relationship between the operation unit 10 shown in FIGS. 1 and 2 and the first product mounting unit 72-1 and the second product mounting unit 72-2, and the positional relationship with the change machine 30. Therefore, the size of the table portion 72 of the counter 70 in the width direction can be made smaller than the size of the operation unit 10 in the width direction, so that the degree of freedom in installing the POS register 1 in the store is increased.

<Second Embodiment>
Subsequently, the second embodiment will be described. FIG. 5 is a view of an example of the appearance of the POS register 1 of the present embodiment as viewed from the customer side (front). In the figure, the same parts as those in FIG. 2 are designated by the same reference numerals, and the description thereof will be omitted.
The POS register 1 in the figure is further provided with a product registration-compatible customer display unit 40A whose display surface is directed toward the customer side. As a result, in the POS register 1 of the present embodiment, two display units, a payment-supporting customer display unit 40 and a product registration-compatible customer display unit 40A, are provided as display units for customers.
The payment display unit 40 displays a display for the next customer, for example, when the previous customer is still making payments using the change machine 30 and the next customer's product is registered. Will be done.
As shown in the figure, for example, the display surface of the product registration-compatible customer display unit 40A, which displays the product for the next customer, has a display surface at a position on the left side of the operation unit 10 when viewed from the front. It is provided so that it faces forward. That is, the product registration-compatible customer display unit 40A is provided so that the customer waiting on the left side of the operation unit 10 when viewed from the front can see the display surface for the next payment.

The CPU 61 in the present embodiment is for the next customer on the product registration-compatible customer display unit 40A in response to the start of product registration for the next customer before the settlement process corresponding to the previous customer is completed. It is sufficient to start the display of.
For example, the CPU 61 can display the following information on the product registration-compatible customer display unit 40A. That is, the CPU 61 has been registered as information related to the product registration, for example, information about the registered product (product name, price, etc.) in the current transaction, in response to the product registration operation. The breakdown of the products, the total price corresponding to the products registered so far, and the like can be displayed on the product registration-compatible customer display unit 40A. In addition, even if the subtotal operation is performed, if the settlement process of the previous customer is not completed yet, the confirmed payment price is displayed, or the previous customer completes the settlement and leaves the change machine 30. Then, it is possible to display a guide to move to the change machine 30 and have the payment made.
As described above, in the POS register 1 of the present embodiment, the CPU 61 can be controlled so that the display on the checkout compatible customer display unit 40 and the display on the product registration compatible customer display unit 40A are performed in parallel. can.

With such a configuration of the present embodiment, for example, while waiting for the settlement of the previous customer to be completed, the next customer who has received the product registration can see the display on the product registration-compatible customer display unit 40A. You can check the status of the registered products you purchase.

<Third Embodiment>
Subsequently, the third embodiment will be described. FIG. 6 is a view of an external example of the POS register 1 of the present embodiment as viewed from the customer side (front side). In the figure, the same parts as those in FIG. 2 are designated by the same reference numerals, and the description thereof will be omitted.
In the POS register 1 in the figure, the surface of the table unit 72 corresponding to the second product mounting unit 72-2 is set to be lower than the other surfaces of the table unit 72.
By lowering the second product placing portion 72-2 in this way, it becomes easier for the customer who intends to receive the registration of the product to place the tray on which the product is placed on the second product placing portion 72-2.

<Modification example>
Subsequently, a modified example of the present embodiment will be described.

[First modification]
In the present embodiment, the positional relationship when the store clerk and the customer face each other does not necessarily have to face each other in front of each other. For example, the positional relationship when the store clerk and the customer face each other may be such that the line of sight when the store clerk and the customer face the front intersect at a right angle of approximately 90 degrees. In such a case, the change machine 30, the checkout-compatible customer display unit 40, the product registration-compatible customer display unit 40A, and the like are along the depth direction of the base 71 of the counter 70 shown in FIGS. 1 and 2, for example. It may be provided on the side surface.

[Second modification]
As described above, the POS register 1 of the present embodiment may be capable of settlement processing corresponding to payment by a payment type other than cash such as a credit card, a prepaid card, and a gift certificate.
Since the settlement process according to the payment type other than cash as described above does not involve the transfer of cash such as deposits and change, it is not necessary to use the change machine 30. Therefore, for example, when the previous customer pays in cash and the next customer pays by a payment type other than cash, the POS register 1 responds to the use of the change machine 30 of the previous customer. Even if the settlement process is not completed, the settlement process according to the payment type other than cash corresponding to the next customer may be executed in parallel. In this case, if the settlement process according to the next customer is completed before the settlement process according to the use of the change machine 30 of the previous customer, the next customer may be started to register the corresponding product. can.
Further, in response to the case where the payment process corresponding to the payment type other than cash is performed as described above, for example, a printer for receipt may be provided so that the clerk who operates the operation unit 10 can handle the receipt. ..
Further, when the settlement process corresponding to the payment type other than cash is possible, for example, separately from the settlement compatible customer display unit 40 and the product registration compatible customer display unit 40A, before the settlement is performed in the POS register 1. A display unit (touch panel) may be further provided so that the customer at the stage can perform an operation of designating the payment type to be used by the customer.
Further, the credit card reader / writer in the POS register 1 may be provided so as to be directed to both the clerk side and the customer side. For example, a card having a built-in IC card is inserted into a reader / writer insertion slot, and such an operation can be easily performed by the customer. On the other hand, for example, a magnetic card type card with a built-in IC card is designed so that the card can be read by sliding it against the slit of the reader / writer, so the customer may be unfamiliar with the operation. .. Therefore, if the reader / writer can be freely directed to both the clerk side and the customer side as described above, the credit card can be read into the reader / writer on the side of the clerk and the customer who can operate efficiently. You can do the operation to make it.

In addition, it takes time for the customer to issue the membership card at the time of accounting, which may lead to a decrease in the efficiency of customer handling. In consideration of such a thing, for example, a reader / writer corresponding to the membership card may be provided toward the customer side. As a result, for example, when the customer receives the checkout at the POS register 1, he / she takes out and prepares the membership card while waiting for his / her turn, and according to his / her turn to receive the checkout. , You can have the reader / writer read the membership card immediately.

Further, in response to the case where the clerk or the customer is a foreigner, the language related to the display, the guidance voice, etc. is selected for the operation unit 10, the payment compatible customer display unit 40, and the product registration compatible customer display unit 40A. It may be possible to perform the operation for the purpose.

[Third variant]
Further, in FIGS. 2, 5, 6, 6 and the like, an example is shown in which the checkout-corresponding customer display unit 40 and the receipt issuing unit 50 are arranged on the front side above the table unit 72. However, the mode of arrangement of the payment-supporting customer display unit 40 and the receipt issuing unit 50 is not limited to the above example. As an example, the checkout-corresponding customer display unit 40 and the receipt issuing unit 50 may be arranged on the front side of the base 71 of the counter 70, for example, on the lower side of the change machine 30. In this case, for example, in the arrangement of the change machine 30 in FIG. 2, the change machine 30 is positioned so as to project from the front side surface of the base 71. Therefore, even if the checkout-supporting customer display unit 40 and the receipt issuing unit 50 are simply arranged under the change machine 30 in the state of FIG. 2, it is difficult for the customer to see.
Therefore, the side surface of the base portion 71 on the lower side of the change machine 30 is set to be substantially at the same position as the front surface of the change machine 30. Then, it is preferable to arrange the checkout-supporting customer display unit 40 and the receipt issuing unit 50 on the side surface of the base portion 71 on the lower side of the change machine 30. This makes it easier for the customer who makes the payment to see the payment-compatible customer display unit 40 and the receipt issuing unit 50 under the change machine 30. Further, when arranging the checkout-compatible customer display unit 40 on the lower side of the change machine 30 as described above, if the display surface of the checkout-compatible customer display unit 40 is directed diagonally upward, the customer can display the display. It makes it easier to see the screen displayed on the surface.

[Fourth variant]
In each of the above embodiments, the change machine 30 is provided so as to be exposed on the customer side (front). Therefore, when cash is taken in and out of the change machine 30, the clerk turns to the floor side where the customer is and pulls out the change machine 30 from the base 71 to the front side to perform the work.
However, since such work of handling cash has nothing to do with customer service, it is preferable that the work is performed out of the eyes of the customer as much as possible in consideration of safety and the like.
Therefore, as an example of this modification, for example, in the counter 70, a mechanism may be provided so that the direction of the change machine 30 can be changed from the customer side (front) to the clerk side (rear). As an example, the counter 70 can be configured so that the direction of the change machine 30 can be rotated from the customer side (front) to the clerk side (rear) with respect to the portion to which the change machine 30 is attached.
With such a configuration, the clerk can rotate the change machine 30 so as to face the clerk side (rear side) and perform cash loading / unloading work on the change machine 30 in a place where it is difficult for the customer to see. can.

[Fifth variant]
Further, in each of the above embodiments, the product is registered on the clerk side, and only the payment can be made on the customer side. However, for example, a scanner or the like may be provided on the customer side so that the customer can also perform the product registration operation.
Then, for example, when the POS register 1 determines that the product registration operation has been performed on the customer side, for example, the customer side receives the product registration operation and performs the product registration process, and the customer's change machine 30 continues. The settlement process may be executed according to the operation for. That is, the function of the POS register 1 may be switchable so as to operate as a full-self POS register according to the product registration operation performed by the customer.

[6th variant]
Further, in addition to the change machine 30 provided on the customer side, a change machine that can be further operated by the clerk may be provided on the clerk side. By providing a change machine on the clerk side in this way, customer handling can be performed efficiently. As a specific example, the product registration according to the transaction of the next customer is completed before the previous customer takes time to operate the change machine 30 and the settlement process is not completed. In this case, the clerk can use the clerk's change machine to settle the next customer without waiting for the settlement of the previous customer to be completed.

[7th variant]
In each of the above embodiments, the operation unit 10 is attached so as to be fixed to the table portion 72 via the pedestal portion 10a. Further, the payment display unit 40 for customers was also attached so as to be fixed to the table unit 72.
On the other hand, under this modification, the pedestal portion 10a to which the operation unit 10 is attached is attached to the table portion 72 by a structure capable of moving at least in a certain range along the direction of the customer flow line. You may. Similarly, the payment-supporting customer display unit 40 may be attached to the table unit 72 by a structure capable of moving at least in a certain range along the direction of the customer flow line.
In this way, the positions of the operation unit 10 and the checkout-compatible customer display unit 40 are adjusted so as to be easy to use according to, for example, the installation status of the POS register 1 in the store and the usage status of the table unit 72. can do.

[8th variant]
In FIG. 4, the case where the customer flow line is from the right to the left when viewed from the clerk side (rear) is taken as an example. However, the customer flow line may be appropriately changed depending on, for example, the installation status of the POS register 1 in the store. That is, the customer flow line may be in the direction from left to right when viewed from the clerk side, contrary to FIG. When the customer flow line is in the direction from left to right when viewed from the clerk side, the positional relationship between the operation unit 10 and the change machine 30 in the counter 70 is also the opposite of that in FIG. That is, in this case, the change machine 30 is arranged on the right side of the operation unit 10 when viewed from the clerk side.

<Summary of Embodiment>
(1) As described above, one aspect of the present embodiment includes an operation reception unit 12 provided so that a product registrant who registers a product (for example, a clerk who operates a POS register 1) can operate the product. A first display unit (for example, a clerk display unit 11) provided so that the display surface faces the registrant side, and a change provided on the downstream side of the position corresponding to the first display unit on the customer flow line. Product sales data processing including the machine 30 and a second display unit (for example, a display unit 40 for payment-compatible customers) provided so that the display surface is directed to the first customer who performs payment facing the product registrant. The device (eg, POS register 1).
According to the above configuration, in the POS register 1, the change machine directed to the customer side is not provided on the back side of the clerk display unit 11 operated by the clerk who performs the product registration operation, but in the customer flow line, the product It is provided at a position downstream of the position corresponding to the clerk display unit 11 operated by the clerk who performs the registration operation. That is, the change machine is provided so as to be offset to the downstream side of the customer flow line with respect to the clerk display unit 11. As a result, when the registration of the product is completed and the payment is made, the customer moves to the change machine on the downstream side of the position corresponding to the display unit 11 for the clerk. Therefore, the next customer can move to the vacant position where the previous customer moves to the change machine and receive the product registration. In this way, in the present embodiment, the product registration of the next customer can be performed in parallel with the payment by the previous customer. As a result, the efficiency of customer handling can be improved.

(2) Further, one aspect of the present embodiment is the above-mentioned product sales data processing device, which is on the downstream side of the position corresponding to the first display unit in the customer flow line and above the change machine. It is further provided with a first product placement unit 72-1 corresponding to the first customer.
According to the above configuration, the clerk can efficiently perform the product registration operation by placing the registered product in the first product loading unit 72-1. In addition, while the customer is making payments with the change machine 30, even if the clerk does not have the registered product in his hand, he / she can leave it in the first product loading unit 72-1. For example, the next customer can be treated. By providing the first product placing portion 72-1 in this way, the efficiency of customer handling is further enhanced.

(3) Further, one aspect of the present embodiment is the above-mentioned product sales data processing device, which is provided on the upstream side of the position corresponding to the first display unit in the customer flow line to register the product. A second product placement unit 72-2 corresponding to the second customer (for example, customer C2) to be received is further provided.
According to the above configuration, it is possible to place the product on the downstream side of the position corresponding to the first display unit in the customer flow line. As a result, for example, even if the customer does not hand over the product to the clerk, the customer can immediately perform the registration operation by placing the product in the second product placing unit 72-2. As a result, the efficiency of customer handling is further enhanced.

(4) Further, one aspect of the present embodiment is the above-mentioned product sales data processing device, which is a receipt issuing unit 50 that issues a receipt to a first customer who has made a payment using the change machine. Further, the receipt issuing unit is arranged in the vicinity of the change machine.
According to the above configuration, since the receipt issuing unit is arranged in the vicinity of the change machine, it is easy for the customer who made the payment to receive the receipt issued by the receipt issuing unit 50.

(5) Further, one aspect of the present embodiment is the above-mentioned product sales data processing device, which is a third display unit (for example, a product) provided so that the display surface faces the second customer who receives the product registration. A display unit 40A) for registered customers is further provided.
According to the above configuration, information can be provided by display to the second customer who receives the registration of the product.
(6) Further, one aspect of the present embodiment is the above-mentioned product sales data processing device, in which information on settlement is displayed on the second display unit, and information on product registration is displayed on the third display unit. It is further provided with a display control unit for making the display control unit.
According to the above configuration, the customer who makes the payment using the change machine 30 is provided with the information related to the payment by displaying, and the customer who has been registered the product is related to the registration of the product. Information can be provided by display. That is, in the same POS register 1, information suitable for each can be individually provided to the customer who is making the payment and the customer who has been registered for the product.

Further, a program for realizing the function of the above-mentioned POS register 1 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read by a computer system and executed to obtain the above-mentioned register. May be processed. Here, "loading and executing a program recorded on a recording medium into a computer system" includes installing the program in the computer system. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer system" may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and a dedicated line. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. As described above, the recording medium in which the program is stored may be a non-transient recording medium such as a CD-ROM. The recording medium also includes an internal or external recording medium that can be accessed from the distribution server to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format that can be executed by the terminal device. That is, the format stored in the distribution server does not matter as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. The program may be divided into a plurality of parts, downloaded at different timings, and then combined by the terminal device, or the distribution server for distributing each of the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network, and holds the program for a certain period of time. It shall also include things. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

1 POS register, 10 operation unit, 10a pedestal, 11 clerk display, 12 operation reception, 13 input / output, 20 scanner, 30 change machine, 31 bill insertion / discharge port, 32 coin insertion port, 33 change discharge port , 34 coin return port, 40 checkout compatible customer display, 40A product registration compatible customer display, 50 receipt issuing section, 51 receipt ejection port, 60 register body, 61 CPU, 62 storage, 63 RAM, 64 Output unit, 70 counter, 71 stand, 72 table, 72-1 1st product loading unit, 72-2 2nd product loading unit, 74 luggage stand

Claims (6)

An operation reception unit provided so that the product registrant who registers the product can operate it,
A first display unit provided so that the display surface faces the product registrant side, and
A change machine provided on the downstream side of the position corresponding to the first display unit in the customer flow line and having a money input / output unit for inserting or discharging money, and a change machine.
A second display unit provided so that the display surface is directed to the first customer who makes a payment face-to-face with the product registrant .
A first product mounting unit provided above the change machine on the downstream side of the position corresponding to the first display unit in the customer flow line and corresponding to the first customer is provided.
The change machine is provided so as to have a height not exceeding the upper surface of the table portion and the money inlet / outlet portion is located on the side surface of the first customer on the standing position side.
The operation reception unit, the first display unit, and the second display unit are arranged near the standing position side of the first customer in the table unit .
The first display unit is arranged at a position corresponding to the width of the change machine on the upper surface of the table unit.
The first product placing unit corresponds to the width of the change machine as an area where the registered product is placed by a clerk and the customer can pick up the placed product through the first display unit. Product sales data processing device provided in The second display unit is
The product sales data processing device according to claim 1, which is provided so as to be lower than the first display unit on the downstream side of the position corresponding to the first display unit in the customer flow line. The second aspect of claim 1 or 2 , further comprising a second product placement unit corresponding to a second customer who receives a product registration, which is provided on the upstream side of the position corresponding to the first display unit in the customer flow line. Product sales data processing device. Further comprising a receipt issuing unit for issuing a receipt toward the first customer having made a payment using the change machine, the receipt issuing unit, one of claims 1 to 3, which is arranged in the vicinity of the change machine The product sales data processing device described in item 1. The product sales data processing device according to any one of claims 1 to 4 , further comprising a third display unit provided so that the display surface faces the second customer who receives the product registration. The product sales data processing device according to claim 5 , further comprising a display control unit that displays information on settlement on the second display unit and information on product registration on the third display unit.

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