JP6940154B2 - Management equipment, management systems, management methods, and programs - Google Patents

Description

The present invention relates to a management device, a management system, a management method, and a program.

When providing a service for performing maintenance (including troubleshooting) on a device, system, etc., the worker performing the maintenance work, etc. is required to have the necessary knowledge to perform the maintenance work on the device, system, etc. .. Therefore, the business operator who provides the service gives the employee (worker) of the company the necessary education, so that the worker can obtain the necessary knowledge. Here, it is desirable for the worker to efficiently take the education according to the work content (maintenance work, etc.). Therefore, a technique for giving workers an education as needed has been proposed (Patent Documents 1 and 2). Further, a technique for calculating the required number of workers (maintenance workers) has been proposed (Patent Document 3).

Patent Document 1 describes an education support device that determines the education priority of the education content for each worker based on the ability of the worker, the work history, and the history of the work request.

In Patent Document 2, the required number of workers is calculated based on the device information for specifying the ordered device and the scale information indicating the order scale, and the number of employees having the skills corresponding to the ordered device is specified. The education schedule management system is described. Further, the education schedule management system described in Patent Document 2 is an education course when the number of specified employees is less than the required number of workers and there is no plan to hold an education course to acquire skills corresponding to the ordered device. Send an e-mail to the terminal prompting you to set.

In Patent Document 3, the expected number of maintenance personnel is calculated based on the expected number of shipments before the product is shipped and the target quality, and the expected number of maintenance personnel is corrected based on the shipping status after the product is shipped and the maintenance work history. However, a maintenance staff number calculation system that calculates a new maintenance staff number is described.

Japanese Unexamined Patent Publication No. 2014-178449 JP-A-2007-316990 Japanese Unexamined Patent Publication No. 2007-148513

The disclosure of the above prior art documents shall be incorporated into this document by citation. The following analysis was made from the point of view of the present invention.

As mentioned above, it is desirable for workers to efficiently receive education according to their work content. In addition, workers need to ensure that they complete their education in order to obtain the necessary knowledge.

Here, it may take a predetermined number of days for the worker to complete the designated education. However, there is a possibility that the worker spends time on performing work such as maintenance work and cannot complete the designated education within a predetermined period.

With the technology described in Patent Document 1, it cannot be guaranteed that the worker will complete the education. In the technology described in Patent Document 2, even if an education course corresponding to the ordered device is offered, it cannot be guaranteed that the worker completes the held education course. The technique described in Patent Document 3 is not a technique for educating maintenance personnel in order to obtain necessary knowledge. In the technique described in Patent Document 3, it is premised that the maintenance staff has knowledge according to the business content. Therefore, in the techniques described in Patent Documents 1 to 3, when the worker is provided with the education according to the business content, the worker may not surely complete the education.

Therefore, an object of the present invention is to provide a management device, a management system, a management method, and a program that contribute to appropriately training workers according to demand.

According to the first aspect of the present invention, a management device is provided. The management device manages the combination of the work target and the work in association with the information that identifies the registered worker who can perform the work related to the combination, and also manages the registered worker in relation to the work including the schedule of attending education. It is provided with a storage unit that manages the schedule, and further manages the combination, the information that identifies the education, and the required period of attendance in association with each other.
Further, the management device calculates the number of people required for work and the number of people who can work according to the combination of the work target to be determined and the work, and when the number of people required for work is larger than the number of people who can work, the number of people required for work It is provided with a demand judgment unit that determines the difference between the number of people who can work and the number of people who can take education as the number of people required to attend education.
Further, the management device can complete the attendance of the first education corresponding to the combination of the work target and the work to be judged within a predetermined period based on the attendance required period and the work schedule. It is provided with an education candidate selection unit that selects an education attendance candidate for the required number of education attendance from the registered workers.

According to the second aspect of the present invention, a management system is provided. The management system includes a management device and a terminal. The terminal identifies the work target and the work to be determined based on the operation of the user, and transmits the combination of the work target and the work to be determined to the management device.
The management device manages the combination of the work target and the work in association with the information that identifies the registered worker who can perform the work related to the combination, and also manages the registered worker in relation to the work including the schedule of attending education. It is provided with a storage unit that manages the schedule, and further manages the combination, the information that identifies the education, and the required period of attendance in association with each other.
Further, the management device includes a communication unit that receives a combination of the work target to be determined and the work from the terminal.
Further, the management device calculates the number of people required for work and the number of people who can work according to the combination received by the communication unit, and when the number of people required for work is larger than the number of people who can work, the number of people required for work and the number of people who can work are described. It is equipped with a demand judgment unit that determines the difference from the number of people who can work as the number of people required to attend education.
Further, the management device can complete the attendance of the first education corresponding to the combination of the work target and the work to be judged within a predetermined period based on the attendance required period and the work schedule. It is provided with an education candidate selection unit that selects an education attendance candidate for the required number of education attendance from the registered workers.

According to the third aspect of the present invention, a management method is provided. The management method manages the combination of the work target and the work in association with the information that identifies the registered worker who can perform the work related to the combination, and also manages the registered worker in relation to the schedule of attending education. A management device including a storage unit that manages the schedule and further manages the combination, the information that identifies the education, and the required period of attendance in association with each other is executed.
The management method includes a step of calculating the required number of people to work and the number of people who can work according to the combination of the work target to be determined and the work.
Further, the management method includes a step of determining the difference between the work required number and the workable number as the education attendance required number when the work required number is larger than the workable number.
Further, the management method can complete the attendance of the first education corresponding to the combination of the work target and the work to be judged within a predetermined period based on the attendance required period and the work schedule. This includes a process of selecting a certain number of candidates for education attendance from the registered workers.

According to a fourth aspect of the present invention, a program is provided. The program manages the combination of the work target and the work in association with the information that identifies the registered worker who can perform the work related to the combination, and also manages the registered worker in a work schedule including the schedule of attending education. This is a program to be executed by a computer that controls a management device and has a storage unit that manages the combination, information that identifies education, and the required period of attendance in association with each other.
The program causes the computer to execute a process of calculating the required number of people to work and the number of people who can work according to the combination of the work target to be determined and the work.
Further, the program causes the computer to execute a process of determining the difference between the required number of workers and the required number of workers as the required number of people to attend education when the required number of workers is larger than the required number of workers.
Further, the program can complete the first education, which corresponds to the combination of the work target and the work to be judged, within a predetermined period based on the required period of attendance and the work schedule. , The computer is made to execute the process of selecting the education attendance candidates for the required number of education attendances from the registration workers.
Note that these programs can be recorded on a computer-readable storage medium. The storage medium may be a non-transient such as a semiconductor memory, a hard disk, a magnetic recording medium, or an optical recording medium. The present invention can also be embodied as a computer program product.

According to each viewpoint of the present invention, a management device, a management system, a management method, and a program that contribute to appropriately training workers are provided according to demand.

It is a figure for demonstrating the outline of one Embodiment. It is a block diagram which shows an example of the whole structure of management system 1. It is a figure which shows an example of the worker database 401. It is a figure which shows an example of the apparatus information database 402. It is a figure which shows an example of the workable person database 403. It is a figure which shows an example of the turnover rate database 404. It is a figure which shows an example of the business schedule database 405. It is a figure which shows an example of an education database 406. It is a figure which shows an example of a unit database 407. It is a figure which shows an example of the attendance record database 408. It is a figure which shows an example of the education attendance candidate database 409. It is a figure which shows typically the information stored in the education database 406, and the information stored in the unit database 407. It is a figure which shows the information stored in the apparatus information database 402, and the information stored in a workable person database 403, using one table. It is a flowchart which shows an example of the process of selecting an education attendance candidate. It is a flowchart which shows an example of the process which outputs the selection result of an education attendance candidate. It is a flowchart which shows an example of the process of calculating the required number of people to attend education. It is a flowchart which shows an example of the process of adding an education attendance candidate. It is a flowchart which shows an example of the process of adding an education attendance candidate. It is a flowchart which shows an example of the process of adding an education attendance candidate. It is a block diagram which shows an example of a hardware configuration.

First, an outline of one embodiment will be described with reference to FIG. It should be noted that the drawing reference reference numerals added to this outline are added to each element for convenience as an example for assisting understanding, and the description of this outline is not intended to limit anything. Further, the connection line between the blocks in each block diagram includes both bidirectional and unidirectional. The one-way arrow schematically shows the flow of the main signal (data), and does not exclude interactivity. Further, in the circuit diagram, block diagram, internal configuration diagram, connection diagram, and the like shown in the disclosure of the present application, although not explicitly stated, an input port and an output port exist at the input end and the output end of each connection line, respectively. The same applies to the input / output interface.

As described above, a management device that contributes to appropriately training workers according to demand is desired.

Therefore, as an example, the management device 1000 shown in FIG. 1 is provided. The management device 1000 includes a storage unit 1001, a demand determination unit 1002, and a course candidate selection unit 1003.

In the following explanation, "to receive education" means that the person receiving the education (hereinafter referred to as the candidate for attending education) learns the material of the learning content (hereinafter referred to as the educational material) at his / her own convenience. It shall mean to do. In the following explanation, receiving education is called attending education.

The storage unit 1001 manages the combination of the work target and the work in association with the information that identifies the worker who can perform the work related to the combination. In the following description, the worker managed by the storage unit 1001 is referred to as a registered worker.

In addition, the storage unit 1001 manages the work schedule of one or more registered workers. Further, the storage unit 1001 manages the combination of the work target and the work, the information for identifying the education, and the required period of attendance in association with each other. Here, the required period of attendance means the period required from the start of attending the education to the completion of the attendance with respect to the education corresponding to the combination of the work target and the work.

The demand determination unit 1002 calculates the number of people required for work and the number of people who can work according to the combination of the work target to be judged and the work. Here, the required number of people for work is the number of people required to perform the corresponding work for the corresponding work target. The number of people who can work is the number of people who can perform the corresponding work for the corresponding work target.

Then, when the number of people required for work is larger than the number of people who can work, the demand determination unit 1002 determines the difference between the number of people required for work and the number of people who can work as the number of people required to attend education. Here, the required number of people to attend education is the number of registered workers who are required to attend the education regarding the education corresponding to the combination of the work target and the work. In other words, the number of people required to attend education is the number of people who are insufficient to perform the work to be judged with respect to the work to be judged.

The attendance candidate selection department 1003 can complete the education attendance, which corresponds to the combination of the work target and the work to be judged, within a predetermined period based on the attendance required period and the work schedule. Select the required number of candidates for education from one or more registered workers.

Therefore, the management device 1000 sets the registered worker as a person to receive education (that is, a candidate for education attendance) who can complete the attendance of the education to be judged (first education) within a predetermined period. Select. In other words, the management device 1000 excludes workers who are expected to be unable to complete the education to be judged from the candidates for the education.

Further, the management device 1000 selects as the candidates for the education attendance the number of workers (the number of persons required to attend the education) that is insufficient for performing the work of the determination target with respect to the work object to be determined. That is, the management device 1000 can avoid giving unnecessary education to workers exceeding the required number of people. In addition, "to receive unnecessary education" means that the worker uses the knowledge obtained in the education to receive the education even though he / she does not actually perform the work.

Therefore, the management device 1000 selects a worker who can complete the education to be judged as an education attendance candidate without excess or deficiency. Therefore, the management device 1000 contributes to appropriately training the workers according to the demand.

[First Embodiment]
The first embodiment will be described in detail with reference to the drawings.

As described above, "to receive education" means that an educational candidate learns educational materials at his / her own convenience.

For example, in the present embodiment, the side that provides education may provide educational materials to candidates for education by using the WEB (World Wide Web). Educational materials may be moving images, still images, sounds, text information (documents, etc.). In addition, the educational material may be a video (video) of a lecture given by the instructor. Candidates for education learn by browsing the educational materials provided using the WEB.

In addition, when the side providing education uses the WEB to provide educational materials to candidates for education, the side providing education uses the WEB to confirm the degree of understanding of the candidates for education. And the test may be carried out.

Hereinafter, for convenience of explanation, a form of providing educational materials to candidates for education using the WEB will be described as an example.

In the present embodiment, one "education" is composed of a combination of a plurality of units having different contents.

In the present embodiment, the “unit” means a unit that can be classified according to the content of the education in one education.

In the present embodiment, the completion of attending a unit means that the candidate for attending education has browsed all the educational materials of the unit. For example, assume that the educational material is a document containing two or more pages. In that case, if the candidate for education has viewed all the pages included in the document of the unit, it is considered that the unit has been completed.

In addition, it is assumed that the education provider conducts a test of the content according to the unit in order to confirm the degree of understanding of the candidates for education. In that case, if the candidate for education obtains a score that meets a predetermined standard in the examination of the content according to the unit, the candidate for education may complete the unit.

Completion of attendance of education means completion of attendance of a predetermined unit (for example, all units) included in education.

In addition, the education provider may conduct a test corresponding to a predetermined unit (for example, all units) included in the education. In that case, if the candidate for education obtains a score that meets a predetermined standard in the examination, the candidate for education may be considered to have completed the education.

The work target according to the present embodiment is at least one of a work target system and a work target device including one or more devices. The work target to be judged shall be the device (or system) to be judged.

In the following description, failure handling work, periodic inspection work, and installation setting work will be illustrated and described as the work according to the present embodiment. However, this does not mean that the work is limited to the trouble handling work, the periodic inspection work, and the installation setting work.

The failure response work is a work of recovering from a failure when a failure occurs in the device (or system). The periodic inspection work is a work of inspecting the device (or system) to be worked on at predetermined intervals. The installation setting work is the work of installing or relocating the device (or system).

Further, in the following explanation, education attendance, trouble-shooting work, periodic inspection work, installation setting work, etc. will be illustrated and explained as work. Further, in the following description, for convenience of explanation, the term "device" refers to either a system including one or more devices, or at least one device. Further, in the following description, the education corresponding to the combination of the work target and the work to be judged (that is, the first education described above) is referred to as "education to be judged".

[Management system]
Hereinafter, the management system 1 will be described in detail.

FIG. 2 is a block diagram showing an example of the overall configuration of the management system 1 according to the present embodiment. The management system 1 includes a management device 100 and a terminal 200. Note that FIG. 2 shows one terminal 200 for convenience of explanation. However, this is not intended to limit the management system 1 to include one terminal 200. The management system 1 may be configured to include two or more terminals 200.

The management device 100 connects to one or more terminals 200 via the network 300. The network 300 may be the Internet, an intranet, a local network, or the like, and the details thereof are not limited.

The management device 100 is an information processing device (computer) that manages educational attendance. The management device 100 may be a PC (Personal Computer), a workstation, a server, or the like, and the details thereof are not limited as long as the functions described in this document can be realized.

The terminal 200 is an information processing device (computer) that specifies at least one of a work target to be judged and a work to be judged based on a user's operation. The terminal 200 may be a PC, a smartphone, a tablet terminal, or the like, and the details thereof are not limited as long as the functions described in this document can be realized.

[Terminal configuration]
Hereinafter, the configuration of the terminal 200 will be described in detail.

The terminal 200 includes a communication unit 201, a control unit 202, an input unit 203, and an output unit 204. Needless to say, the terminal 200 may include hardware and software (not shown).

The communication unit 201 connects to the network 300 and communicates with the management device 100. The communication unit 201 is realized by using a NIC (Network Interface Card) or the like.

The control unit 202 controls the entire terminal 200. The control unit 202 controls the communication unit 201, the input unit 203, and the output unit 204. For example, the control unit 202 is realized by using a CPU (Central Processing Unit) or the like.

The input unit 203 receives information based on the user's operation. Specifically, the input unit 203 identifies the work target to be determined and the work to be determined based on the user's operation. For example, the input unit 203 is realized by using a keyboard, a touch panel, a voice input means, or the like. The input unit 203 does not care about the details as long as it can receive the information based on the operation of the user.

The output unit 204 outputs information. For example, it is assumed that the communication unit 201 receives information (name, affiliation, etc.) for identifying an education attendance candidate from the management device 100 regarding the work target to be judged and the education corresponding to the work to be judged. In that case, the output unit 204 may output the information received from the management device 100. In that case, the output unit 204 may display information or the like that identifies the candidate for education on the display (not shown). Further, for example, the output unit 204 may have a printer (not shown) print information or the like that identifies the candidate for education. Further, for example, the output unit 204 may notify a predetermined terminal (not shown) of information or the like that identifies an education attendance candidate via the communication unit 201.

[Management device configuration]
Next, the configuration of the management device 100 will be described in detail.

The management device 100 includes a communication unit 101, a control unit 102, an input unit 103, an output unit 104, a storage unit 105, a demand determination unit 106, a course candidate selection unit 107, and a course management unit 108. Consists of including. Needless to say, the management device 100 may include hardware and software (not shown).

The communication unit 101 connects to the network 300 and communicates with the terminal 200. The communication unit 101 is realized by using a NIC or the like.

The control unit 102 controls the entire management device 100. The control unit 102 controls the communication unit 101, the input unit 103, the output unit 204, the storage unit 205, the demand determination unit 106, the attendance candidate selection unit 107, and the attendance management unit 108. For example, the control unit 102 is realized by using a CPU or the like.

The input unit 103 receives information based on the user's operation. Specifically, for example, the input unit 103 is realized by using a keyboard, a touch panel, a voice input means, or the like. The input unit 103 does not care about the details as long as it can receive the information based on the operation of the user.

The output unit 104 outputs information. For example, the output unit 104 may display information or the like that identifies an education attendance candidate on a display (not shown). Further, for example, the output unit 104 may have a printer (not shown) print information or the like that identifies an education attendance candidate. Further, for example, the output unit 104 may notify a predetermined terminal (not shown) of information or the like that identifies an education attendance candidate via the communication unit 101.

The storage unit 105 stores information necessary for operating the management device 100. The storage unit 105 stores the worker database 401, the device information database 402, the workable person database 403, the turnover rate database 404, and the work schedule database 405. Further, the storage unit 105 stores the education database 406, the unit database 407, the attendance record database 408, and the education attendance candidate database 409. The storage unit 105 is realized by a magnetic disk device, an optical disk device, a semiconductor memory, or the like.

The control unit 102 controls the read process, the write process, and the search process of each database stored in the storage unit 105.

The demand determination unit 106 calculates the required number of people to work and the number of people who can work according to the combination of the work object to be determined and the work. Then, when the number of people required for work is larger than the number of people who can work, the demand determination unit 106 determines the difference between the number of people required for work and the number of people who can work as the number of people required to attend education.

Specifically, the demand determination unit 106 has a first work required number (first work required number) and a workable number (first workable number) corresponding to the first time point (for example, the current time). And are calculated. When the number of people required for the first work is larger than the number of people required for the first work, the demand determination unit 106 determines the difference between the number of people required for the first work and the number of people required for the first work as the number of people required to attend the education. do. On the other hand, when the number of people required for the first work is smaller than the number of people required for the first work, the demand determination unit 106 indicates the number of people required for the work (second work required) corresponding to the second time point after the first time point. Calculate the number of people who can work (the number of people who can work) and the number of people who can work (the second number of people who can work). Then, the demand determination unit 106 calculates the number of people required to attend education based on the number of people required for the second work and the number of people who can work the second.

The attendance candidate selection department 107 can complete the education to be judged within a predetermined period based on the required period and the work schedule of the registered worker. Select candidates from registered workers.

Specifically, the attendance candidate selection unit 107 calculates the number of priority tasks to which the registered worker is assigned to the tasks having a higher priority than the education attendance. Then, the attendance candidate selection unit 107 selects the first selection candidate based on the work schedule of the registered worker and the number of priority work. Then, the attendance candidate selection unit 107 selects the education attendance candidate from the first selection candidate.

More specifically, the attendance candidate selection unit 107 selects the judgment target person from the registered workers based on the attendance requirement of the education to be judged. Then, the attendance candidate selection unit 107 calculates the number of priority work for the judgment target person. Then, the attendance candidate selection unit 107 excludes the determination target person whose priority work count exceeds a predetermined threshold value from the first selection candidate.

Then, when the number of the first selection candidates is larger than the number of people required to attend the education, the attendance candidate selection unit 107 sets the first priority for the first selection candidates. Then, the attendance candidate selection unit 107 selects the education attendance candidates for the required number of education attendances from the first selection candidates based on the first priority.

On the other hand, when the number of the first selection candidates is less than or equal to the number of people required to attend the education, the attendance candidate selection unit 107 selects the first selection candidate as the education attendance candidate.

When the number of candidates for education is less than the number of candidates for education, the candidate selection unit 107 calculates the difference between the number of candidates for education and the number of candidates for education as the shortage. Then, the attendance candidate selection unit 107 selects the second selection candidate based on the work schedule corresponding to the judgment target person and the number of priority work. Then, the attendance candidate selection unit 107 adds the second selection candidate for the calculated shortage number as an education attendance candidate.

In addition, if the number of candidates for education is less than the required number of people to attend education, and if it is possible to complete the education to be judged by changing the schedule of attending education related to the second education, candidates for attendance The person selection unit 107 adds the person to be judged as a candidate for attending education. Here, the second education is an education different from the education to be judged (the first education).

In addition, if the registered worker can meet the attendance requirements corresponding to the education to be judged and can complete the education to be judged within a predetermined period, the candidate for attendance The selection unit 107 adds the registered worker as an education attendance candidate.

The attendance management unit 108 sets priorities for two or more tasks including education attendance. In the following explanation, a case where the failure handling work and the periodic inspection work have a higher priority than the education attendance will be described as an example.

The demand determination unit 106, the attendance candidate selection unit 107, and the attendance management unit 108 may be realized by a computer program. Then, the storage unit 105 may store the computer program that realizes the demand determination unit 106, the attendance candidate selection unit 107, and the attendance management unit 108.

Next, each database stored in the storage unit 105 will be described in detail.

[Worker database]
First, the worker database 401 will be described in detail. The worker database 401 manages information about one or more workers. For example, the worker database 401 stores the worker identification information, the name, the date of birth, and the information in which the expected retirement date is associated with each other. In the following description, the worker registered in the worker database 401 is referred to as a "registered worker".

The worker identification information is information that identifies the worker. The name is the name of the worker. The date of birth is the date of birth of the worker. The planned retirement date is the date on which the worker plans to retire. For example, when the worker is a full-time employee, the scheduled retirement date may be the scheduled retirement date. Further, for example, when the worker is a dispatched employee, a contract employee, or the like, the scheduled retirement date may be the date when the contract period expires.

FIG. 3 is a diagram showing an example of the worker database 401. The worker database 401 shown in FIG. 3 stores information about the workers of the worker identification information “W0001” to “W0006”.

[Device information database]
Next, the device information database 402 will be described in detail. The device information database 402 manages information about one or more devices. For example, the device information database 402 correlates the device identification information, the device name, the periodic inspection interval, the number of contracts, the rate of change in the number of contracts, the frequency of failure occurrence, and the number of workers per day. Store information. For example, the number of workers per day includes the number of workers per day in fault handling work and the number of workers per day in periodic inspection work. In the following description, the device registered in the device information database 402 is referred to as a "registered device".

The device identification information is information that identifies the type of device. The device name is the name of the device. The device name may be the model number of the device or the like. The periodic inspection interval is the time interval during which the periodic inspection work is performed for the equipment that requires the periodic inspection work. The number of contracts is the number of devices for which a maintenance contract has been concluded. The maintenance contract is a contract for maintaining the device.

The contracted number change rate is the rate at which the number of contracted units has changed in the past predetermined period (for example, the past one year). For example, the contracted number change rate may be the average value of the rate of change in the contracted number in a predetermined period (for example, the past one year). Alternatively, the contracted unit change rate may be the maximum value (or the minimum value of the average value) of the average value of the rate of change in the contracted number within a predetermined period (for example, the past one year). In the following description, when the number of contracts increases, the rate of change in the number of contracts is expressed as a positive value. On the other hand, when the number of contracts decreases, the rate of change in the number of contracts is expressed as a negative value.

For example, assume that the rate of change in the number of contracts in the last year is 3.5%. Furthermore, it is assumed that the rate of change in the number of contracts from two years ago to one year ago is 3.0%. Furthermore, it is assumed that the rate of change in the number of contracts from 3 years ago to 2 years ago is 3.3%. In that case, the rate of change in the number of contracts (the average value of the rate of change in the number of contracts) in the past three years is (3.5 + 3.0 + 3.3) /3=3.3%.

The failure occurrence frequency is the frequency at which work for failure handling work has occurred with respect to the corresponding device in the past predetermined period (for example, one year). For example, the failure occurrence frequency may be a value obtained by dividing the number of times of failure response work by the number of contracts. For example, suppose that failure handling work occurs 50 times a year for a device with a contracted number of 500 units. In that case, the failure occurrence frequency is 50 times / 500 units = 10%.

The number of workers per day in the failure handling work is the number of workers required per day in the failure handling work for the corresponding device in the past predetermined period (for example, one year). For example, the number of workers per day in the failure handling work may be the average value of the number of workers required per day in the failure handling work.

The number of workers per day in the periodic inspection work is the number of workers required per day in the periodic inspection work for the corresponding device in the past predetermined period (for example, one year). For example, the number of workers per day in the periodic inspection work may be the average value of the number of workers required per day in the periodic inspection work.

FIG. 4 is a diagram showing an example of the device information database 402. The device information database 402 shown in FIG. 4 stores information about the devices of “device A”, “device B”, “device C”, “device D”, and “device E”. The POS (Point Of Sales) cash register shown in FIG. 4 is a device that manages information at the time of sale and records deposits and withdrawals. The page printer shown in FIG. 4 is a device that prints page by page using an electrophotographic method or the like.

[Workable person database]
Next, the workable person database 403 will be described in detail.

The workable person database 403 manages the combination of the work target and the work and the information for identifying the registered worker who can perform the work related to the combination in association with each other. In the following explanation, a person who can work is a person who has completed the education on the corresponding work or at least one who has experienced the work.

For example, the workable person database 403 stores information in which the worker identification information, the device identification information, and the work type are associated with each other.

It is assumed that the control unit 102 of the management device 100 registers in the attendance record database 408 that the worker has completed the attendance of the unit. In that case, the control unit 102 of the management device 100 associates the worker identification information of the worker with the device corresponding to the unit and the work corresponding to the unit, and registers the worker identification information in the workable person database 403. You may.

FIG. 5 is a diagram showing an example of the workable person database 403. The workable person database 403 shown in FIG. 5 corresponds to the devices of the device identification information “device A”, “device B”, “device C”, “device D”, and “device E”, and the work type “installation setting”. Stores worker identification information of workers who can work for "work", "regular inspection work", and "fault response work".

[Turnover database]
Next, the turnover rate database 404 will be described in detail. The turnover rate database 404 manages information regarding the turnover rate. For example, the turnover rate database 404 stores the turnover rate for each age group of workers (for example, every 10 years) and for a predetermined period (for example, one year). For convenience of explanation, the turnover rate database 404 shall store the turnover rate due to reasons not scheduled to retire.

FIG. 6 is a diagram showing an example of the turnover rate database 404. The turnover rate database 404 shown in FIG. 6 stores the turnover rate for each of the 20s, 30s, 40s, and 50s.

[Business schedule database]
Next, the business schedule database 405 will be described in detail. The work schedule database 405 manages the work schedule including the schedule of attending education for the registered workers. For example, the work schedule database 405 stores information in which worker identification information, scheduled work time, type of work, and content of work are associated with each other.

For example, a worker and a person who manages the work of the worker (such as the boss of the worker) use the input unit 203 of the terminal 200 to correspond to the registered worker, and information on the work schedule (worker identification information, work). Scheduled time, type of work, content of work) may be entered. In that case, the terminal 200 transmits the input information regarding the business schedule to the management device 100. Then, the control unit 102 of the management device 100 registers the information regarding the business schedule received via the communication unit 101 in the business schedule database 405.

FIG. 7 is a diagram showing an example of the business schedule database 405. The work schedule database 405 shown in FIG. 7 stores the worker identification information, the start date and time, the end date and time, the type of work, and the content of the work in association with each other. Here, the "start date and time" shall indicate the scheduled start date and time with respect to the corresponding business type and business content. In addition, the "end date and time" shall indicate the scheduled end date and time with respect to the type of work and the content of the work.

For example, the second line of FIG. 7 is from "April 2, 2018 9:00" (2018/04/02 09:00) to "April 2, 2018 18:00" (2018/04 / 02 18:00) indicates that the worker with the worker identification information "W0003" is planning to take the education of "K002". In addition, for example, the fourth line of FIG. 7 is from "April 3, 2018 9:00" (2018/04/03 09:00) to "April 3, 2018 18:00" (2018 / 04/03 18:00), it is shown that the worker of the worker identification information "W0002" is planning to perform the trouble handling work for the device C of the customer P.

[Education database]
Next, the education database 406 will be described in detail. Education database 406 stores information about education. Specifically, the education database 406 manages the combination of the work target and the work, the information identifying the education, and the attendance requirement in association with each other. For example, the education database 406 stores information in which the education identification information, the device identification information, the type of work, the permissible period for completing the course, the required period for the course, and the requirement for attendance are associated with each other.

Education identification information is information that identifies education.

The permissible period for completing attendance is the permissible period from the start date and time to the end date and time of attendance for the corresponding education.

The required period may be, for example, the average value of the period required for the registered worker to complete the course of the education. Alternatively, the education provider may input the required period of attendance into the management device 100.

Attendance requirements consist of one or more educations that are required to be completed prior to taking the corresponding education.

FIG. 8 is a diagram showing an example of the education database 406. The education database 406 shown in FIG. 8 stores the education identification information, the device identification information, the type of work, the permissible period for completing the course, the required period for attending the education, and the requirement for attendance in association with each other.

For example, the fourth line shown in FIG. 8 shows that the education of the education identification information “K003” is the education related to the trouble handling work related to the device A. Further, the fourth line shown in FIG. 8 indicates that the education of the education identification information "K003" needs to have completed the education of the education identification information "K002" and "K001".

[Unit database]
Next, the unit database 407 will be described in detail. The unit database 407 manages information about the unit. For example, the unit database 407 stores information in which the education identification information, the unit identification information, the unit name, and the standard learning time are associated with each other.

The unit identification information is information that identifies a unit. The unit name is the name of the unit. The unit learning standard period is the standard period required from the start of the unit to the completion of the unit for the corresponding unit. For example, the unit learning standard period may be the average value of the time required by the registered worker to complete the course of the unit. Alternatively, the education provider may input the unit learning standard period into the management device 100.

FIG. 9 is a diagram showing an example of the unit database 407. The unit database 407 shown in FIG. 9 stores the education identification information, the unit identification information, the unit name, and the unit learning standard period in association with each other.

For example, the second line of FIG. 9 shows that the unit of the unit identification information "T001" has the unit name "outline of the device A" and is included in the education of the education identification information "K001". Further, the second line of FIG. 9 shows that the standard period required from the start of the unit course to the completion of the course is 2 hours. Further, the 2nd to 4th lines of FIG. 9 show that the education of the education identification information "K001" includes the units of the unit identification information "T001", "T002", and "T003".

[Attendance record database]
Next, the attendance record database 408 will be described in detail. The attendance record database 408 manages information on the attendance status of the unit for registered workers. For example, the attendance record database 408 stores information in which the worker identification information, the education identification information, the unit identification information, the attendance start date / time, the attendance stop date / time, and the attendance state are associated with each other.

The course start date and time is the date and time when the worker of the corresponding worker identification information starts taking the course of the corresponding unit identification information unit. The attendance suspension date and time is the date and time when the worker of the corresponding worker identification information stopped attending the unit of the corresponding unit identification information. Alternatively, the course suspension date and time is the date and time when the course was interrupted or the date and time when the course was completed with respect to the corresponding unit of the unit identification information.

The status of attendance includes at least one of "in attendance", "completion of attendance", and "interruption" with respect to the corresponding unit of unit identification information. When the attendance status is "suspended", the attendance suspension date and time is the date and time when the worker of the corresponding worker identification information interrupted the attendance of the unit of the corresponding unit identification information. When the attendance status is "Attendance completed", the attendance suspension date and time is the date and time when the worker of the corresponding worker identification information completed the attendance of the corresponding unit identification information unit.

FIG. 10 is a diagram showing an example of the attendance record database 408. The attendance record database 408 shown in FIG. 10 stores the worker identification information, the education identification information, the unit identification information, the attendance start date and time, the attendance stop date and time, and the attendance state in association with each other.

For example, in the second line of FIG. 10, the worker of the worker identification information "W0002" describes the unit of the unit identification information "T008" included in the education of the education identification information "K003" as "April 2, 2018". It indicates that the course started at 10:00 on the day (2018/04/02 10:00). Further, in the second line of FIG. 10, the worker of the worker identification information "W0002" describes the unit of the unit identification information "T008" included in the education of the education identification information "K003" as "April 2, 2018". It indicates that the course was completed at 12:00 on the day (2018/04/02 12:00).

Further, for example, in the third line of FIG. 10, the worker of the worker identification information "W0002" sets the unit of the unit identification information "T009" included in the education of the education identification information "K003" as "2018 4". At 14:00 on the 2nd of the month (2018/04/02 14:00), it indicates that the course was interrupted.

[Educational candidate database]
Next, the education attendance candidate database 409 will be described in detail. The education candidate database 409 stores information about the education candidate. For example, the education attendance candidate database 409 stores the worker identification information, the device identification information, the type of work, and the attendance completion target deadline in association with each other.

In the education attendance candidate database 409, the worker identification information is information for identifying a worker who is a candidate for education attendance with respect to a work target and a work. In the education attendance candidate database 409, the device identification information is information for identifying a work target. In the education attendance candidate database 409, the type of work is information indicating the type of work. The target deadline for completing the course is the deadline for completing the course for the corresponding work target and work.

FIG. 11 is a diagram showing an example of the education attendance candidate database 409. The education attendance candidate database 409 shown in FIG. 11 stores the worker identification information, the device identification information, the type of work, and the attendance completion target deadline in association with each other.

For example, in the second line of FIG. 11, the worker of the worker identification information "W0003" is provided with education corresponding to the device identification information "device A" and the work type "regular inspection work" on April 2, 2018. Indicates that it is desirable to complete the course by the day.

Next, with reference to FIG. 12, the relationship between the work object, the education, and the unit will be illustrated and described.

FIG. 12 is a diagram schematically showing information stored in the education database 406 shown in FIG. 8 and information stored in the unit database 407 shown in FIG.

The education of the education identification information "K001" is an education for training workers so that the "installation setting work" can be performed on the "device A". The education of the education identification information "K001" includes the units of the unit identification information "T001", "T002", and "T003". No requirement for attendance has been set for the education of the education identification information "K001". That is, there is no education that is required to be completed in order to take the education of the education identification information "K001".

Education The education of the identification information "K002" is an education for training workers so that "regular inspection work" can be performed on "device A". The education of the education identification information "K002" is composed of the unit identification information "T004", "T005", "T006", and "T007". In order to take the education of the education identification information "K002", it is necessary that the candidate for the education attendance has completed the education of the education identification information "K001".

Next, with reference to FIG. 13, the relationship between the work target, the type of work, and the number of people who can work will be illustrated and described.

FIG. 13 is a diagram showing information stored in the device information database 402 shown in FIG. 4 and information stored in the workable person database 403 shown in FIG. 5 using one table.

The worker of the worker identification information "W0001" can perform "installation setting work", "periodic inspection work", and "fault handling work" with respect to "device A". Further, the worker of the worker identification information "W0001" can perform the "installation setting work" with respect to the "device B". Further, the worker of the worker identification information "W0001" can perform "installation setting work" and "periodic inspection work" with respect to the "device D".

Further, regarding the "device A", the workers who can perform the "installation setting work" are the workers of the worker identification information "W0001", "W0002", "W0003", and "W0005". That is, there are four workers who can perform the "installation setting work" for the "device A".

Next, the operation of the management device 100 will be described in detail.

FIG. 14 is a flowchart showing an example of a process of selecting candidates for education.

In step S1, the demand determination unit 106 calculates the number of people required to attend the education. Details of the process of calculating the number of people required to attend education will be described later with reference to FIG.

In step S2, the demand determination unit 106 determines whether or not the number of people required to attend the education is one or more. If the number of people required to attend the education is one or more (Yes branch in step S2), the process proceeds to step S3. On the other hand, when the number of people required to attend the education is 0 (No branch in step 2), the management device 100 ends the process of selecting the candidates for the education.

In step S3, the attendance candidate selection unit 107 determines whether or not the education attendance candidate corresponding to the combination of the work target and the work to be determined is already registered. Specifically, the attendance candidate selection unit 107 determines whether or not the education attendance candidate corresponding to the combination of the work target and the work to be judged is registered in the education attendance candidate database 409.

If the candidate for education attendance corresponding to the combination of the work target to be determined and the work is already registered (Yes branch in step S3), the process proceeds to step S4. On the other hand, when the candidate for education attendance corresponding to the combination of the work target to be determined and the work is not registered (No branch in step S3), the process proceeds to step S11.

In step S4, the attendance candidate selection unit 107 determines the education attendance candidate corresponding to the combination of the work target and the work to be judged as the first selection candidate. That is, the attendance candidate selection unit 107 sets the worker of the work identification information registered in the education attendance candidate database 409 corresponding to the combination of the work target to be judged and the work as the first selection candidate. decide.

In step S5, the attendance candidate selection unit 107 excludes the workers who cannot complete the attendance within a predetermined period from the first selection candidates based on the work schedule.

Specifically, the attendance candidate selection unit 107 refers to the education database 406 and identifies the education identification information corresponding to the device identification information to be determined and the type of work. Then, the attendance candidate selection unit 107 specifies the permissible attendance period and the required attendance period corresponding to the specified education identification information. Then, the attendance candidate selection unit 107 refers to the work schedule database 405 with respect to the first selection candidate. The attendance candidate selection department 107 specifies the education within the specified attendance allowance period based on the specified attendance required period and the work schedule (start date and time and end date and time of the work) of the first selection candidate. Determine whether or not the education corresponding to the identification information can be completed. Then, the attendance candidate selection unit 107 excludes the workers who cannot complete the education from the first selection candidates.

In step S6, the attendance candidate selection unit 107 excludes, among the first selection candidates, workers whose number of priority operations within a predetermined period exceeds a predetermined threshold value from the first selection candidates. The method by which the worker calculates the number of priority operations within a predetermined period will be described later.

In step S7, the attendance candidate selection unit 107 determines whether or not the number of people required to attend the education exceeds the number of the first selection candidates. If the number of people required to attend the education is less than or equal to the number of the first selection candidates (No branch in step S7), the process proceeds to step S8.

In step S8, the attendance candidate selection unit 107 sets the first priority for the first selection candidate. Specifically, the attendance candidate selection unit 107 sets the first priority so that the lower the number of priority work within a predetermined period, the higher the priority. The method by which the worker calculates the number of priority operations within a predetermined period will be described later.

In step S9, the attendance candidate selection unit 107 selects an education attendance candidate from the first selection candidates based on the first priority. Specifically, the attendance candidate selection unit 107 preferentially selects the first selection candidate having the higher first priority as an education attendance candidate. Then, the attendance candidate selection unit 107 selects the education attendance candidates for the number of people required to attend the education. The Attendance Management Department 108 registers "education attendance" as the type of work corresponding to the selected candidates for education in the work schedule database 405, and combines the work target and the work to be judged as the content of the work. Register the education identification information corresponding to. Further, the attendance management unit 108 registers the start time and the end time corresponding to the registered education identification information in the work schedule database 405. Then, the process proceeds to step S22 shown in FIG.

On the other hand, when the number of people required to attend the education exceeds the number of candidates for the first selection (Yes branch in step S7), the process proceeds to step S10.

In step S10, the attendance candidate selection unit 107 determines the first selection candidate as an education attendance candidate. Then, the attendance candidate selection unit 107 adds an education attendance candidate from the registration worker based on a predetermined condition (step S11). Details of the process of selecting candidates for education will be described later with reference to FIGS. 17, 18, and 19.

FIG. 15 is a flowchart showing an example of a process of outputting the selection result of the candidate for education.

In step S21, the attendance candidate selection unit 107 determines whether or not the education attendance candidates for the required number of education attendances have been selected. When the education attendance candidates for the required number of education attendance are not selected (No branch in step S21), the control unit 102 selects the education attendance candidate for the required number of education attendance through the output unit 104. Output what could not be done (step S23). On the other hand, when the number of candidates for education attendance is selected (Yes branch in step S21), the process proceeds to step S22.

In step S22, the control unit 102 outputs that the education attendance candidates for the required number of education attendance can be selected through the output unit 104.

Next, the process of calculating the number of people required to attend education will be described in detail.

FIG. 16 is a flowchart showing an example of a process of calculating the number of people required to attend education.

In step A101, the demand determination unit 106 calculates the first number of people required for work at the first time point with respect to the combination of the work target to be determined and the work.

Specifically, the demand judgment unit 106 sets the number of workers required per day at the first time point as the first work required number with respect to the combination of the work target to be judged and the work. calculate. For example, the demand determination unit 106 may calculate the average value of the number of workers required per day at the first time point as the first required number of workers. More specifically, the demand determination unit 106 refers to the device information database 402 and specifies the required number of people per day corresponding to the combination of the work target and the work to be determined at the first time point.

For example, it is assumed that the device identification information of the work target to be determined is "device A". Further, it is assumed that the type of work to be judged is "fault response work". Then, it is assumed that the demand determination unit 106 refers to the device information database 402 shown in FIG. In that case, the demand determination unit 106 calculates the number of people required for the first work as two at the first time point with respect to the combination of the work target to be determined and the work.

In step A102, the demand determination unit 106 calculates the first workable number of people at the first time point with respect to the combination of the work target and the work to be determined.

Specifically, the demand determination unit 106 calculates the number of workable persons at the first time point as the workable number of people with respect to the combination of the work object to be determined and the work. More specifically, the demand judgment unit 106 refers to the workable person database 403, and determines the number of workable people at the first time point corresponding to the combination of the work target and the work to be judged. Calculate as.

For example, it is assumed that the device identification information of the work target to be determined is "device A". Further, it is assumed that the type of work to be judged is "fault response work". Then, it is assumed that the demand determination unit 106 refers to the workable person database 403 shown in FIG. In that case, the workable person is one worker of the work identification information "W0001". Therefore, the demand determination unit 106 calculates the number of workable persons as one person at the first time point regarding the combination of the work object to be determined and the work.

In step A103, the demand determination unit 106 determines whether or not the number of people required for the first work exceeds the number of people who can work first. When the number of people required for the first work exceeds the number of people who can work the first (Yes branch in step A103), the process proceeds to step A104.

In step A104, the demand determination unit 106 calculates the difference between the first required number of workers and the first available number of workers as the required number of people to attend education. Then, the process proceeds to step S2 shown in FIG.

For example, it is assumed that the device identification information of the work target to be determined is "device A". Further, it is assumed that the type of work to be judged is "fault response work". In that case, as described above, the number of people required for the first work is two. Further, as described above, the first workable number of people is one. Therefore, the demand determination unit 106 calculates the number of people taking the education as one person.

On the other hand, when the number of people required for the first work is less than or equal to the number of people who can work first (No branch in step A103), the process proceeds to step A105.

In step A105, the demand determination unit 106 determines a time point after the first time point as a second time point. In the following description, one year after the first time point will be illustrated and described as the second time point.

In step A106, the demand determination unit 106 determines whether or not the second time point is within the predetermined processing target period. The processing target period may be set in advance for each work target device. Alternatively, the processing target period may be a period until the maintenance contract of the work target device ends.

If the second time point is not within the predetermined processing target period (No branch in step A106), the demand determination unit 106 determines that the number of people required to attend the education is 0 (step A107). Then, the process proceeds to step S2 shown in FIG. On the other hand, when the second time point is within the predetermined processing target period (Yes branch in step A106), the transition to step A108 occurs.

In step A108, the demand determination unit 106 calculates the number of people required for the second work at the second time point with respect to the combination of the work target to be determined and the work.

Specifically, the demand determination unit 106 refers to the device information database 402 and specifies the contracted number change rate corresponding to the work target to be determined. Here, for convenience of explanation, the contracted number change rate is assumed to be the rate of change in the contracted number during the period from the first time point to the second time point. In that case, the demand determination unit 106 calculates the product of the first required number of workers and the specified contracted number change rate. Then, the demand determination unit 106 calculates the sum of the first required number of workers and the calculated product as the second required number of workers at the second time point. As described above, the number of contracts is the number of devices for which a maintenance contract has been concluded. Therefore, for convenience of explanation, the contracted number change rate is assumed to be the rate at which the number of devices for which a maintenance contract has been concluded changes during the period from the first time point to the second time point. The same shall apply in the following description.

For example, it is assumed that the work target to be determined is "device C". Further, it is assumed that the work to be judged is "fault response work". In that case, the demand determination unit 106 refers to the device information database 402 and specifies that the contracted number change rate corresponding to the “device C” is 10%. Further, the demand determination unit 106 refers to the device information database 402 and specifies that the number of first workers required for the "failure response work" of the "device C" is three. In that case, the demand determination unit 106 calculates 3 × 1.1 = 3.3 as the number of people required for the second work at the second time point.

In step A109, the demand determination unit 106 calculates the second workable number of people at the second time point with respect to the combination of the work target and the work to be determined.

Specifically, the demand judgment unit 106 refers to the worker database 401 and specifies the date of birth and the expected retirement date of the workable person corresponding to the combination of the work target and the work to be judged. .. Then, the demand determination unit 106 refers to the turnover rate database 404, and specifies the turnover rate corresponding to the age of the workable person on the specified date of birth. Here, for convenience of explanation, the turnover rate is assumed to be the ratio of workers who leave their jobs during the period from the first time point to the second time point. Further, as described above, the turnover rate database 404 shall store the turnover rate due to the reason that the employee is not scheduled to retire.

The demand determination unit 106 calculates the product of the specified turnover rate and the number of workable persons corresponding to the age of the turnover rate. Further, the demand determination unit 106 calculates the number of workable persons who are scheduled to retire by the second time point. Then, the demand determination unit 106 calculates the number of people who can work by subtracting the number of people who can work who are scheduled to retire by the second time point from the number of people who can work first. Then, the demand determination unit 106 estimates the number of people who will leave the job by the second time point based on the specified turnover rate and the first workable number of people. Then, the demand judgment unit 106 determines the number of workers who are scheduled to retire by the second time point and the number of people who leave the job by the second time point due to a reason different from the predetermined reason for retirement. The number of people subtracted from the first workable number is calculated as the second workable number of people.

For example, it is assumed that the work target to be determined is "device C". Further, it is assumed that the work to be judged is "fault response work". The first time point is April 2, 2018. The second time point is April 2, 2019. In that case, the demand determination unit 106 refers to the workable person database 403, and refers to the workers of the worker identification information “W0002”, “W0003”, and “W0005” with respect to the “failure handling work” of the “device C”. Identify as a workable person. That is, the demand determination unit 106 specifies that the first workable number of people is three.

Then, the demand determination unit 106 extracts the expected retirement date for the workers of the worker identification information “W0002”, “W0003”, and “W0005”. Then, the demand determination unit 106 determines that the workers of the worker identification information "W0002", "W0003", and "W0005" are scheduled to be enrolled at the second time point (that is, April 2, 2019). do.

Here, the demand determination unit 106 refers to the worker database 401 and identifies that the worker of the worker identification information “W0002” and “W0003” is in his twenties based on the date of birth. Similarly, the demand determination unit 106 refers to the worker database 401 and identifies that the worker of the worker identification information "W0005" is in his fifties based on the date of birth. Then, the demand determination unit 106 refers to the turnover rate database 404 and specifies that the turnover rate in the 20s is 10% and the turnover rate in the 50s is 3%. The demand judgment unit 106 is: (1st workable number- (workable person in 20s x turnover rate in 20s + workable person in 50s x turnover rate in 50s)) = 3- (2 x 0.1 + 1) × 0.03) = 2.77 people is calculated as the second workable number of people at the second time point.

In step A110, the demand determination unit 106 determines whether or not the number of people required for the second work exceeds the number of people who can work the second. When the number of people required for the second work exceeds the number of people required for the second work (Yes branch in step A110), the demand determination unit 106 determines the number of people required for the second work and the number of people required for the second work. The difference is calculated as the number of people required to attend education (step A111). Then, the process proceeds to step S2 shown in FIG.

For example, it is assumed that the demand determination unit 106 calculates the number of people required for the second work as 3.3 people. Further, it is assumed that the demand determination unit 106 calculates the second workable number of people as 2.77 people. In that case, the demand determination unit 106 calculates (second work required number-second workable number) = 3.3-2.77 = 0.53 as the required number of people to attend education. Here, the demand determination unit 106 shall calculate the minimum natural number that satisfies the calculated number of people required for education as the number of people required to attend education. That is, the demand determination unit 106 calculates one person as the number of people required to attend the education.

On the other hand, when the number of people required for the second work does not exceed the number of people who can work the second (No branch in step A110), the demand determination unit 106 sets a new time point after the current second time point. It is determined as a second time point (step A112). Then, the process returns to step A106 and the process is continued.

Next, a method of calculating the number of priority operations within a predetermined period will be described in detail.

For one work target that one worker can work on, the number of priority work in a predetermined period is the predicted value of the number of work occurrences related to the work target within the period, at the same base as the worker. It is a value divided by the number of people who can work for the work target. Therefore, with respect to two or more work targets that can be worked by one worker, the number of priority operations within a predetermined period is the sum of the number of priority operations for each work object within the period.

The predicted value of the number of times the work has occurred for the work target in the predetermined period may be, for example, the number of times the work has occurred for the work target in the same past period.

In the following description, failure handling work and periodic inspection work will be described as priority work. However, this does not mean that the priority work is limited to the failure handling work and the periodic inspection work.

Regarding the failure response work, the priority work count for one work target is the predicted value of the number of occurrences of the failure response work for the work target within the period, and the failure response work for the work target at the same base as the worker. It is the value divided by the number of people who can work. Therefore, with respect to two or more work targets that can be worked by one worker, the number of priority work of the failure response work within a predetermined period is the number of priority work of the failure response work for each work target within the period. Is the sum of.

In addition, regarding the periodic inspection work, the priority work count for one work target is the predicted value of the number of occurrences of the periodic inspection work for the work target within the relevant period, and the regular inspection value for the work target at the same base as the worker. It is the value divided by the number of people who can perform inspection work. Therefore, for two or more work targets that can be worked by one worker, the priority work count of the periodic inspection work within the predetermined period is the priority work count of the periodic inspection work for each work target within the predetermined period. Is the sum of.

For example, the number of priority work corresponding to one worker in a predetermined period is the number of priority work corresponding to the worker within a predetermined period and the number of priority work of the trouble-shooting work and the number of priority work of the periodic inspection work. It is a sum.

Hereinafter, the method of calculating the number of priority work will be specifically described with respect to the trouble handling work. In the following description, the worker of the worker identification information "W0002" will be described as an example. Further, in the following description, for convenience of explanation, each database stored in the storage unit 105 shall store information corresponding to workers at the same base.

The attendance candidate selection unit 107 refers to the workable person database 403, and the worker of the worker identification information “W0002” can work on the trouble handling work, and the work targets are “device C” and “device E”. To identify. Then, the attendance candidate selection unit 107 refers to the device information database 402, and with respect to "device C" and "device E", based on the failure occurrence frequency and the number of contracts, the failure handling work is performed within a predetermined period. Calculate the predicted value of the number of occurrences.

For example, it is assumed that the permissible period for completing attendance corresponding to the education to be judged is 20 days. In that case, the attendance candidate selection unit 107 sets the predicted value of the number of occurrences of failure response work related to "device C" to 1500 contracted units x 1 year failure occurrence frequency 10% x (acceptable period of attendance completion 20 days / 365). Day) = 8.22 times.

Further, the attendance candidate selection unit 107 refers to the workable person database 403 and identifies that the number of people who can work (the first number of people who can work) of the trouble-shooting work corresponding to the “device C” is three. ..

Then, in the attendance candidate selection unit 107, the worker of the worker identification information "W0002" sets the number of priority work of the trouble handling work related to "device C" to 8.22 times / 3 people = 2.74 times. calculate.

In addition, the attendance candidate selection unit 107 sets the predicted value of the number of occurrences of failure response work related to "device E" to 400 contracted units x failure occurrence frequency 30% for one year x (allowable period for attendance completion 20 days / 365 days). ) = 6.57 times.

Further, the attendance candidate selection unit 107 refers to the workable person database 403 and specifies that the number of workable people (first workable number of people) corresponding to the “device E” is two.

Then, in the attendance candidate selection unit 107, the worker of the worker identification information "W0002" sets the number of priority work of the trouble handling work related to the "device E" to 6.57 times / 2 people = 3.29 times. calculate.

Then, in the attendance candidate selection unit 107, the worker of the worker identification information "W0002" sets the number of priority work of the trouble-shooting work in one year for "device C" and "device E" to 2.74 + 3. It is calculated as 29 = 6.03 times.

Next, regarding the periodic inspection work, the method of calculating the number of priority work will be specifically described. In the following description, the worker of the worker identification information "W0002" will be described as an example.

The attendance candidate selection unit 107 refers to the workable person database 403, and regarding the periodic inspection work, the worker of the worker identification information “W0002” can work, and the work targets are “device A” and “device E”. To identify. Then, the attendance candidate selection unit 107 refers to the device information database 402, and with respect to "device A" and "device E", the periodic inspection work is performed within a predetermined period based on the periodic inspection interval and the number of contracted units. Calculate the predicted value of the number of occurrences.

For example, as described above, it is assumed that the permissible period for completing attendance corresponding to the education to be judged is 20 days. In that case, the attendance candidate selection unit 107 sets the predicted value of the number of periodic inspection work occurrences related to "device A" to 1500 contracted units x the number of periodic inspection work for one year x 1 (allowable period for attendance completion 20 days). / 365 days) = 82.19 times.

Further, the attendance candidate selection unit 107 refers to the workable person database 403 and identifies that the number of people who can work in the periodic inspection work corresponding to the “device A” (the first number of people who can work) is three. ..

Then, in the attendance candidate selection unit 107, the worker of the worker identification information "W0002" sets the number of priority work of the periodic inspection work regarding "device A" to 82.19 times / 3 people = 27.40 times. calculate.

In addition, the attendance candidate selection department 107 sets the predicted value of the number of periodic inspection work occurrences related to "device E" to 400 contracted units x the number of periodic inspection work for one year twice x (allowable period for attendance completion 20 days /). 365 days) = 43.84 times.

Further, the attendance candidate selection unit 107 refers to the workable person database 403 and identifies that the number of people who can work in the periodic inspection work corresponding to the “device E” (the first number of people who can work) is four. ..

Then, in the attendance candidate selection unit 107, the worker of the worker identification information "W0002" sets the number of priority work of the periodic inspection work regarding "device E" to 43.84 times / 4 people = 10.96 times. calculate.

Then, in the attendance candidate selection unit 107, the worker of the worker identification information "W0002" sets the number of priority work of the periodic inspection work in one year for "device A" and "device E" to 27.40 + 10. It is calculated as 96 = 38.36 times.

Then, the attendance candidate selection unit 107 calculates the number of priority operations in one year corresponding to the worker of the worker identification information "W0002" as 6.03 + 38.36 = 44.39 times.

Next, the process of adding candidates for education will be described in detail.

FIG. 17 is a flowchart showing an example of the first process of adding candidates for education.

Here, it is assumed that the attendance candidate selection unit 107 determines the first selection candidate as an education attendance candidate (step S10 shown in FIG. 14). In that case, the attendance candidate selection unit 107 selects a registered worker who satisfies the attendance requirement and is different from the education attendance candidate as the second selection candidate (step B101).

For example, it is assumed that the work target to be determined is "device A". Further, it is assumed that the work to be judged is "fault response work". It is assumed that the education to be judged is the education of the education identification information "K003". In that case, the attendance candidate selection unit 107 refers to the education database 406 and specifies the education of the education identification information "K002" and "K001" as the attendability requirement corresponding to the education of the education identification information "K003". .. Then, the attendance candidate selection unit 107 refers to the attendance record database 408, and identifies the worker who satisfies the attendance possibility requirement corresponding to the education of the education identification information “K003”. As a result, the attendance candidate selection unit 107 determines that the worker of the worker identification information "W0002" satisfies the attendance possibility requirement. Then, the attendance candidate selection unit 107 refers to the workable person database 403, and determines whether or not the worker of the worker identification information "W0002" is a workable person of the "fault response work". Here, the worker of the worker identification information "W0002" is not a workable person of the "fault handling work". Further, it is assumed that the worker of the worker identification information "W0002" is not the first selection candidate. In that case, the attendance candidate selection unit 107 selects the worker of the worker identification information "W0002" as the second selection candidate.

In step B102, the attendance candidate selection unit 107 selects a second selection candidate who cannot complete the education to be judged based on the work schedule within a predetermined period. Exclude from. Since the process of identifying a person who cannot complete the education to be judged within a predetermined period based on the work schedule is the same as the process of step S5 above, the details will be omitted.

In step B103, the attendance candidate selection unit 107 excludes from the second selection candidates those whose priority work count exceeds a predetermined threshold within a predetermined period. Since the method for the worker to calculate the number of priority operations within a predetermined period is as described above, the details will be omitted.

In step B104, the attendance candidate selection unit 107 sets a second priority for the second selection candidate. Specifically, the attendance candidate selection unit 107 sets the second priority so that the second selection candidate who has a lower number of priority tasks within a predetermined period has a higher priority. Since the method for the worker to calculate the number of priority operations within a predetermined period is as described above, the details will be omitted.

In step B105, the attendance candidate selection unit 107 selects and adds an education attendance candidate from the second selection candidates based on the second priority. Specifically, the attendance candidate selection unit 107 preferentially selects the second selection candidate having the higher second priority, and adds it as an education attendance candidate. The Attendance Management Department 108 registers "education attendance" as the type of work corresponding to the selected candidates for education in the work schedule database 405, and combines the work target and the work to be judged as the content of the work. Register the education identification information corresponding to. Further, the attendance management unit 108 registers the start time and the end time corresponding to the registered education identification information in the work schedule database 405.

In step B106, the attendance candidate selection unit 107 determines whether or not the education attendance candidates for the required number of education attendances have been selected. When the number of candidates for education attendance is selected (Yes branch in step B106), the process proceeds to step S22 shown in FIG. On the other hand, if the number of candidates for education attendance has not been selected (No branch in step B106), the process proceeds to step B201 shown in FIG.

FIG. 18 is a flowchart showing an example of the second process of adding candidates for education.

In step B201, the attendance candidate selection unit 107 selects, among the registered workers, those who satisfy the attendance requirements and are different from the education attendance candidates as the third selection candidate.

In step B202, the attendance candidate selection unit 107 determines the education to be judged by changing the attendance schedule of the education that does not correspond to the combination of the work target and the work to be judged among the third selection candidates. Those who can complete the course within the above period will be selected as the fourth candidate for selection.

In step B203, the attendance candidate selection unit 107 sets a third priority for the fourth selection candidate. Specifically, the attendance candidate selection unit 107 sets a third priority so that among the fourth selection candidates, the lower the number of priority tasks within a predetermined period, the higher the priority. Set. Since the method for calculating the number of priority operations within a predetermined period is as described above, the details will be omitted.

In step B204, the attendance candidate selection unit 107 selects and adds an education attendance candidate from the fourth selection candidate based on the third priority. Specifically, the attendance candidate selection unit 107 preferentially selects the fourth selection candidate, which has a higher third priority, and adds it as an education attendance candidate.

The Attendance Management Department 108 registers "education attendance" as the type of work corresponding to the selected candidates for education in the work schedule database 405, and combines the work target and the work to be judged as the content of the work. Register the education identification information corresponding to. Further, the attendance management unit 108 registers the start time and the end time corresponding to the registered education identification information in the work schedule database 405.

Further, the attendance management unit 108 deletes the information regarding the changed attendance schedule from the "education attendance" corresponding to the selected education attendance candidate from the work schedule database 405, or changes the start date and time and the end date and time. Here, when the attendance management department 108 changes the start date and time and the end date and time of the "education attendance" corresponding to the selected education attendance candidate, the attendance management department 108 sets the date and time when the education attendance candidate can attend the education. Of course, the start date and time and end date and time of "education attendance" can be changed.

In step B205, the attendance candidate selection unit 107 determines whether or not the education attendance candidates for the required number of education attendances have been selected. When the number of candidates for education attendance is selected (Yes branch in step B205), the process proceeds to step S22 shown in FIG. On the other hand, if the number of candidates for education attendance has not been selected (No branch in step B205), the process proceeds to step B301 shown in FIG.

FIG. 19 is a flowchart showing an example of a third process for adding candidates for education.

In step B301, the attendance candidate selection unit 107 selects, among the registered workers, those who do not meet the attendance requirements and are different from the education attendance candidates as the fifth selection candidate.

In step B302, the attendance candidate selection unit 107 selects, among the fifth selection candidates, those who can complete the basic education and the education to be judged within a predetermined period. Select as a candidate for selection. Here, the education of the judgment target is the education corresponding to the combination of the work target of the judgment target and the work. In addition, basic education is one or more education designated as a requirement for attendance with respect to the education to be judged.

Specifically, the attendance candidate selection unit 107 refers to the education database 406, and identifies the education identification information corresponding to the device identification information to be judged and the type of work, and the attendance enablement requirement. Then, the attendance candidate selection unit 107 specifies the permissible attendance period and the required attendance period corresponding to the specified education identification information.

Further, the attendance candidate selection unit 107 refers to the attendance record database 408 with respect to the fifth selection candidate. The attendance candidate selection unit 107 identifies the necessary basic education for the fifth selection candidate based on the attendance status of the unit and the identified attendance requirements. Then, the attendance candidate selection unit 107 refers to the education database 406, and specifies the attendance completion allowable period and the attendance required period with respect to the necessary basic education corresponding to the fifth selection candidate. Further, regarding the necessary basic education, the attendance candidate selection department 107 is based on the attendance completion allowable period, the required attendance period, and the work schedule (start date and time and end date and time of work) of the fifth selection candidate. Determine if the course can be completed.

Further, the attendance candidate selection department 107 completes the attendance of the target education based on the attendance completion allowable period, the required attendance period, and the work schedule (start date and end date and time of work) of the fifth selection candidate. Determine if you can. Then, the attendance candidate selection department 107 selects, among the fifth selection candidates, those who can complete the attendance of the basic education and the completion of the education to be judged within a predetermined period. Select as a candidate.

In step B303, the attendance candidate selection unit 107 sets a fourth priority for the sixth selection candidate. Specifically, the attendance candidate selection unit 107 assigns a fourth priority so that among the sixth selection candidates, the lower the number of priority tasks within a predetermined period, the higher the priority. Set. Since the method for calculating the number of priority operations within a predetermined period is as described above, the details will be omitted.

In step B304, the attendance candidate selection unit 107 selects and adds an education attendance candidate from the sixth selection candidate based on the fourth priority. Specifically, the attendance candidate selection unit 107 preferentially selects the sixth selection candidate, which has a higher fourth priority, and adds it as an education attendance candidate.

The Attendance Management Department 108 registers "education attendance" as the type of work corresponding to the selected candidates for education in the work schedule database 405, and also includes the necessary education identification information of basic education as the content of the work. Register the education identification information corresponding to the education to be judged. Further, the attendance management unit 108 registers the start time and the end time in the work schedule database 405 with respect to the necessary basic education and the education to be judged. Then, the process proceeds to step S21 shown in FIG.

As described above, the management device 100 according to the present embodiment can complete the education to be judged based on the required time of education and the work schedule of the worker, and the education for the number of people required to attend the education. Select candidates for attendance. Therefore, as a first effect, the management device 100 according to the present embodiment contributes to appropriately training workers in response to demand. Further, as a second effect, the management device 100 according to the present embodiment contributes to the worker to be educated to complete the education and to avoid receiving unnecessary education. do.

In addition, the management device 100 according to the present embodiment calculates (estimates) the number of times (priority work number) to be assigned in the future to the work having a higher priority than the education attendance. Then, the management device 100 according to the present embodiment determines whether or not the worker can complete the education to be determined in consideration of the number of priority operations. That is, in the management device 100 according to the present embodiment, whether or not the worker can complete the education to be judged in consideration of the current work schedule and the future work schedule. to decide. Therefore, as a third effect, the management device 100 according to the present embodiment contributes to prevent the worker receiving the education from interrupting the education attendance.

In addition, the management device 100 according to the present embodiment calculates the required number of workers and the number of workable people at a predetermined time point, and also calculates the required number of workers and the number of workable persons at a time point after the predetermined time point. Then, when the management device 100 according to the present embodiment predicts that the number of people required for work exceeds the number of people who can work at a time after a predetermined time, a candidate for education attendance is selected. Therefore, as a fourth effect, the management device 100 according to the present embodiment contributes to educating the worker in consideration of future demand.

Further, even if there is a shortage of candidates for education, the management device 100 according to the present embodiment can be determined within a predetermined period by changing the attendance schedule of education different from the education to be determined. Those who can complete the education of the above are added (selected) as candidates for the education. Therefore, as a fifth effect, the management device 100 according to the present embodiment adds an appropriate education attendance candidate after flexibly considering the schedule change even when there is a shortage of education attendance candidates ( Contribute to selection).

Further, even if the worker does not meet the requirements for attendance regarding the education to be judged, the management device 100 according to the present embodiment can be used for the education to be judged and the basic education for the education within a predetermined period. Those who can complete the course will be added (selected) as candidates for the course of education. Therefore, as a sixth effect, the management device 100 according to the present embodiment surely trains workers and trains an appropriate number of workers even when there is a shortage of candidates for education. Contribute to.

Next, the hardware of the management device 100 according to the first embodiment will be described.

FIG. 20 is a block diagram showing an example of the hardware of the management device 100 according to the first embodiment. As for the management device 100, the management device 100 can be configured by a computer and includes the configuration illustrated in FIG. For example, the management device 100 includes a CPU 11, a memory 12, an input / output interface 13, a communication interface NIC14, and the like, which are connected to each other by an internal bus.

The configuration shown in FIG. 20 is not intended to limit the hardware configuration of the management device 100. The management device 100 may include hardware (not shown). Alternatively, the number of CPUs and the like included in the management device 100 is not limited to the example shown in FIG. 20, and for example, a plurality of CPUs may be included in the management device 100.

The memory 12 is a magnetic disk device, an optical disk device, a semiconductor memory, or the like.

The input / output interface 13 is an interface of a display or an input device. The input device is a keyboard, a touch panel, a microphone, or the like.

The function of the management device 100 is realized by being stored in the memory 12 and executing the program by the CPU 11. Alternatively, all or part of the functions of the management device 100 may be realized (implemented in the hardware) by hardware such as FPGA (Field Programmable Gate Array) and ASIC (Application Specific Integrated Circuit). In addition, the program can be downloaded via a network or updated using a storage medium in which the program is stored. Further, the function of the management device 100 may be realized by a semiconductor chip. That is, the function of the management device 100 may be realized by executing the software on some hardware.

Since the basic hardware configuration of the terminal 200 can be the same as that of the management device 100, detailed description thereof will be omitted.

Further, in the plurality of flowcharts used in the above description, a plurality of steps (processes) are described in order, but the execution order of the steps executed in each embodiment is not limited to the order of description. In each embodiment, the order of the illustrated steps can be changed within a range that does not hinder the contents, for example, each process is executed in parallel. In addition, the above-described embodiments can be combined as long as the contents do not conflict with each other.

Further, one database may be configured by combining two or more databases among the databases stored in the storage unit 105. For example, of course, the database may be configured so that the information stored in two or more databases among the databases stored in the storage unit 105 is included in one table (same table).

Further, in the above, the mode in which the management device 100 includes the database has been described. However, this is not intended to limit the management device 100 to a form including a database. An information processing device (computer) (not shown) different from the management device 100 may include the database described above. In that case, for example, the management device 100 may access the information processing device that stores the database via the network 300.

Further, in the above, the mode in which the terminal 200 accepts an operation for specifying at least one of the work target of the judgment target and the work of the judgment target has been described. However, instead of the terminal 200, the management device 100 may accept an operation for specifying at least one of the work target to be determined and the work to be determined.

Further, in the above, the priority is set so that the lower the number of times the management device 100 is assigned to the priority work within the predetermined period, the higher the priority, and the higher the priority of the selection candidate. , Priority was given to the form of selection as a candidate for education. However, this is not intended to limit the method of selecting candidates for education. For example, the management device 100 may set the priority so that the higher the number of times the worker is assigned to the priority work within a predetermined period, the higher the priority. Then, the management device 100 may be preferentially selected as an education attendance candidate as the selection candidate has a lower priority.

Further, the management device 100 sets the priority so that the worker who is assigned to the priority work more frequently within the predetermined period has the higher priority, and the selection candidate having the higher priority has the higher priority. , Candidates for education may be selected by excluding them from candidates for education.

Some or all of the above embodiments may also be described, but not limited to:

(Appendix 1) The management device according to the first viewpoint is as described above.

(Appendix 2) A course management department that sets priorities for two or more tasks including education attendance is further provided, and the attendance candidate selection department is registered in the tasks having a higher priority than the education attendance. The number of priority work to be assigned to the worker is calculated, the first selection candidate is selected based on the work schedule of the registered worker and the number of priority work, and from the first selection candidate, The management device according to Appendix 1, which selects the candidates for education.

(Appendix 3) The storage unit manages the combination of the work target and the work, the information for identifying the education, the required period of attendance, and the requirement for attendance. Based on the attendance requirement of the first education, the required period of attendance, the work schedule, and the number of priority work, a judgment target person is selected from the registered workers, and the education attendance candidate is the education. When the number of participants is less than the required number of students, the person to be judged completes the first education by changing the schedule of the education related to the second education, which is different from the first education. The management device according to Appendix 2, wherein the judgment target person is added as the education attendance candidate when the above is possible.

(Appendix 4) In the attendance candidate selection department, based on the attendance required period, the work schedule, and the number of priority work, the registered worker can perform the first education within the predetermined period. If it is possible to meet the requirements for attendance and to complete the first education, the registered worker is added as a candidate for attending the education, in Appendix 3. The management device described.

(Appendix 5) When the number of the first selection candidates is larger than the number of people required to attend the education, the attendance candidate selection department sets the first priority for the first selection candidates. , Based on the first priority, the education attendance candidates for the number of people required to attend the education are selected from the first selection candidates, and the number of the first selection candidates is the education attendance. The management device according to any one of Supplementary note 2 to 4, wherein when the number of people is less than the required number, the first selection candidate is selected as the education attendance candidate.

(Appendix 6) The demand determination unit calculates the first required number of workers and the first workable number corresponding to the first time point, and the first required number of workers can perform the first work. When the number is larger than the number of people, the difference between the first workable number of people and the first workable number of people is determined as the education attendance required number of people, and the first work required number of people is larger than the first workable number of people. If the number is small, the second work required number and the second workable number corresponding to the second time point after the first time point are calculated, and the second work required number and the second work required number are calculated. The management device according to any one of claims 1 to 5, which calculates the number of people required to attend the education based on the number of people who can work.

(Appendix 7) The management system according to the second viewpoint is as described above.

(Appendix 8) The management method according to the third viewpoint is as described above.

(Appendix 9) This is the same as the program related to the fourth viewpoint.

The disclosure of the above patent documents shall be incorporated into this document by citation. Within the framework of the entire disclosure (including the scope of claims) of the present invention, the embodiments can be changed and adjusted based on the basic technical idea thereof. In addition, various combinations or selections (partial) of various disclosure elements (including each element of each claim, each element of each embodiment, each element of each drawing, etc.) within the framework of all disclosure of the present invention. (Including deletion) is possible. That is, it goes without saying that the present invention includes all disclosure including claims, and various modifications and modifications that can be made by those skilled in the art in accordance with the technical idea. In particular, with respect to the numerical range described in this document, it should be interpreted that any numerical value or small range included in the range is specifically described even if there is no other description. In the present invention, when an algorithm, software, or flowchart or automated process step is shown, it is self-evident that a computer will be used, and it is also self-evident that the computer will be equipped with a processor and memory or storage device. be. Therefore, even if the specification is lacking, it is understood that these elements are naturally described in the present application.

1 Management system 11 CPU
12 Memory 13 I / O interface 14 NIC
100, 1000 Management device 101, 201 Communication unit 102, 202 Control unit 103, 203 Input unit 104, 204 Output unit 105, 1001 Storage unit 106, 1002 Demand judgment unit 107, 1003 Course candidate selection unit 108 Course management unit 200 Terminal 300 Network 401 Worker database 402 Equipment information database 403 Worker database 404 Turnover rate database 405 Work schedule database 406 Education database 407 Unit database 408 Course record database 409 Education course candidate database

Claims (9)

The combination of the work target and the work and the information for identifying the registered worker who can perform the work related to the combination are managed in association with each other, and the work schedule including the schedule of attending education is managed for the registered worker. Further, a storage unit that manages the combination, the information that identifies the education, and the required period of attendance in association with each other.
The number of people required for work and the number of people who can work are calculated according to the combination of the work target and the work to be judged, and when the number of people required for work is larger than the number of people who can work, the number of people required for work and the number of people who can work are The demand judgment department, which determines the difference as the number of people required to attend education,
Based on the required period of attendance and the work schedule, the number of people required to attend the first education, which corresponds to the combination of the work target and the work to be judged, can be completed within a predetermined period. With the Education Candidate Selection Department, which selects candidates for education from the above-mentioned registered workers,
A management device equipped with. Further equipped with a course management department that sets priorities for two or more tasks including education attendance
The attendance candidate selection department calculates the number of priority work to which the registered worker is assigned to the work having a higher priority than the education attendance, and is based on the work schedule of the registered worker and the number of priority work. The management device according to claim 1, wherein the first selection candidate is selected, and the education attendance candidate is selected from the first selection candidate. The storage unit manages the combination of the work target and the work, the information for identifying the education, the required period of attendance, and the requirement for attendance in association with each other.
The attendance candidate selection department
A person to be judged is selected from the registered workers based on the requirement for attendance, the required period for attendance, the work schedule, and the number of priority work of the first education.
When the number of candidates for education is less than the required number of people to attend education, and the person to be judged changes the schedule of attending education related to the second education, which is different from the first education. The management device according to claim 2, wherein the judgment target person is added as the education attendance candidate when it is possible to complete the education of 1. The attendance candidate selection department
Based on the required period of attendance, the work schedule, and the number of priority work, the registered worker can satisfy the attendance requirement corresponding to the first education within the predetermined period. The management device according to claim 3, wherein the registered worker is added as a candidate for attending the education when it is possible to complete the attendance of the first education. The attendance candidate selection department
When the number of the first selection candidates is larger than the number of people required to attend the education, the first priority is set for the first selection candidate, and the first priority is set based on the first priority. From the first selection candidates, the education attendance candidates for the number of people required to attend the education are selected, and the education attendance candidates are selected.
2. Management device. The demand judgment unit
Calculate the first work required number and the first workable number corresponding to the first time point,
When the number of people required for the first work is larger than the number of people required for the first work, the difference between the number of people required for the first work and the number of people required for the first work is determined as the number of people required to attend the education.
When the first work required number is less than the first workable number, the second work required number and the second workable number corresponding to the second time point after the first time point are set. The management device according to any one of claims 1 to 5, which calculates and calculates the required number of people to attend education based on the second required number of workers and the second available number of workers. Management device and
A terminal that identifies a work target and a work to be judged based on a user's operation and transmits a combination of the work target and the work to be judged to the management device.
Consists of, including
The management device is
The combination of the work target and the work and the information for identifying the registered worker who can perform the work related to the combination are managed in association with each other, and the work schedule including the schedule of attending education is managed for the registered worker. Further, a storage unit that manages the combination, the information that identifies the education, and the required period of attendance in association with each other.
A communication unit that receives the combination of the work target and the work to be judged from the terminal,
The number of people required for work and the number of people who can work are calculated according to the combination received by the communication unit, and when the number of people required for work is larger than the number of people who can work, the difference between the number of people required for work and the number of people who can work is calculated. , The demand judgment department, which determines the number of people required to attend education,
Based on the required period of attendance and the work schedule, the number of people required to attend the first education, which corresponds to the combination of the work target and the work to be judged, can be completed within a predetermined period. With the Education Candidate Selection Department, which selects candidates for education from the above-mentioned registered workers,
Management system with. The combination of the work target and the work and the information for identifying the registered worker who can perform the work related to the combination are managed in association with each other, and the work schedule including the schedule of attending education is managed for the registered worker. Further, a management device including a storage unit that manages the combination, the information that identifies the education, and the required period of attendance in association with each other is executed.
The process of calculating the required number of people and the number of people who can work according to the combination of the work target to be judged and the work,
When the number of people required for work is larger than the number of people required for work, the step of determining the difference between the number of people required for work and the number of people who can work as the number of people required to attend education, and
Based on the required period of attendance and the work schedule, it is possible to complete the attendance of the first education corresponding to the combination of the work target and the work to be judged within a predetermined period. The process of selecting candidates for education for a minute from the registered workers, and
Management methods including. The combination of the work target and the work and the information for identifying the registered worker who can perform the work related to the combination are managed in association with each other, and the work schedule including the schedule of attending education is managed for the registered worker. Further, a computer having a storage unit and controlling the management device, which manages the combination, the information identifying the education, and the required period of attendance in association with each other,
The process of calculating the required number of people and the number of people who can work according to the combination of the work target and the work to be judged,
When the number of people required for work is larger than the number of people required for work, the process of determining the difference between the number of people required for work and the number of people who can work is determined as the number of people required to attend education.
Based on the required period of attendance and the work schedule, the number of people required to attend the first education, which corresponds to the combination of the work target and the work to be judged, can be completed within a predetermined period. The process of selecting candidates for education for a minute from the registered workers, and
A program that executes.

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