JP6947427B2 - Duty-free product purchase support system and method, server device - Google Patents

Description

The present invention relates to a duty-free product purchase support system and method for assisting a foreigner in selecting and purchasing a duty-free product at a duty-free shop or the like, and a server device.

Traditionally, overseas travelers may shop at a designated duty-free shop, but the products displayed at the store are trademarked in the language of the destination country and the product description is given. Since it is often done, it was sometimes difficult to understand the contents of the product. Alternatively, it took a considerable amount of time to understand it, which hindered smooth product selection. In addition, services unique to each store, such as discounts, are often offered, but announcements of such services are often made in the language of the destination country, and tourists can benefit from the service. It was hindering the enjoyment.

On the other hand, in the tax exemption procedure, there are two methods, one is to show your passport at the time of purchase and shop at the amount after deducting the consumption tax, and the other is to get a refund at the designated desk after paying the consumption tax. In addition, it is necessary to sign the purchaser's oath, receive a purchase record slip, attach the purchase record slip to the passport, and submit it at customs. Therefore, it takes time and effort to determine the tax exemption conditions at the time of purchase and to issue a purchase record slip, which is troublesome for tourists from overseas.

Furthermore, since the Internet environment is in place today, it is also desired to check the product lineup at duty-free shops and make reservations in advance before leaving Japan. For example, in Patent Document 1, a customer communicates duty-free product information. Make it possible to obtain through the line, receive a reservation for duty-free purchase by the customer through the communication line, attach a reservation number, send the reservation confirmation based on the reservation to the customer through the communication line or notify by mail or telephone, based on the reservation The duty-free goods sales method for sending the reservation information to each duty-free goods store is disclosed.

JP-A-2002-92443

However, conventionally, there has been no system at duty-free shops to support tourists from overseas to understand products. Furthermore, there was no system that consistently supported tourists from entering the country to selecting products, purchasing products, tax exemption procedures, and receiving products. In particular, product explanations are extremely difficult to understand due to linguistic problems, and the judgment of tax exemption conditions also varies depending on the item and amount of the product selected by the customer, so support has been sought.

The present invention has been made in view of such problems, and is a tax-exempt product purchase support system and method that assists tourists in understanding products and supports from product selection to purchase and tax exemption condition determination with a consistent scheme. , Aim to provide a server device.

In order to solve the above problem, the server device according to one aspect of the present invention is a server device capable of communicating with a mobile terminal that acquires a product ID by a user scanning a product code, and is transmitted from the mobile terminal. Corresponds to at least the product ID and the product description information with the communication unit that receives the location information, the language information, and the product ID, and the store storage unit that stores at least the store ID, the location information, and the unique information for each store in association with each other. A product storage unit that is attached and stored, a store identification unit that specifies a store ID based on the location information with reference to the store storage unit, a language identification unit that specifies a language based on the language information, and the product. The product description information corresponding to the language is extracted from the product description information corresponding to the product ID from the storage unit, the unique information corresponding to the store ID is extracted, and at least one of the product description information and the unique information is used. A display screen generator that generates predetermined screen data based on the above, and a main control unit that transmits the screen data via the communication unit and prompts the mobile terminal to display a screen corresponding to a product selected by the customer. A customer trend analysis unit that analyzes customer trends from the order in which the user images the product code, predicts the product category that is likely to be imaged next, and narrows down the search range of the product storage unit. The main control unit stores the product ID transmitted from the mobile terminal in the product storage unit, identifies the store based on the location information, and scans the product specified by the product ID in the store. Aggregate the total number.

The tax-exempt product purchase support system according to another aspect of the present invention is a tax-exempt product purchase support system in which at least the user's mobile terminal and the server device can communicate with each other, and the mobile terminal scans the code attached to the product. An imaging unit, a position information acquisition unit that acquires position information at the timing of imaging, a code analysis unit that analyzes the code and acquires a product ID, and the position information, language information, and product ID are transferred to the server device. The server device includes a first communication unit for transmitting, and the server device receives the location information, language information, and product ID transmitted from the mobile terminal, and at least the store ID and location information for each store. At least the store storage unit that stores the unique information in association with each other, the product storage unit that stores at least the product ID and the product description information in association with each other, and the product ID, item, and quantity of the product scheduled to be purchased on the mobile terminal. A customer storage unit that holds the stored purchase list, a store identification unit that specifies the store ID based on the location information with reference to the store storage unit, and a language identification unit that specifies the language based on the language information. , The product description information corresponding to the language is extracted from the product description information corresponding to the product ID from the product storage unit, the unique information corresponding to the store ID is extracted, and at least the product description information and the unique information are extracted. The screen data is transmitted via the display screen generation unit that generates predetermined screen data based on any of the above and the second communication unit, and the screen corresponding to the product selected by the customer is displayed on the mobile terminal. Customer trend analysis that narrows down the search range of the product storage unit by analyzing the customer trend from the order in which the user captured the product code, predicting the product category that is likely to be imaged next, and the main control unit that prompts the user. The main control unit stores the product ID transmitted from the mobile terminal in the product storage unit, identifies the store based on the location information, and is specified by the product ID in the store. Aggregate the total number of scans of products.

The tax-exempt product purchase support method according to still another aspect of the present invention is a tax-exempt product purchase support method by at least a tax-exempt product purchase support system in which a user's mobile terminal and a server device can communicate with each other. The attached code is scanned, the position information is acquired at the timing of the imaging, the code is analyzed to acquire the product ID, the position information, the language information, and the product ID are transmitted to the server device, and the server is used. The device receives the location information, language information, and product ID transmitted from the mobile terminal, identifies the store ID based on the location information with reference to the store storage unit, and identifies the language based on the language information. Then, the product description information corresponding to the language is extracted from the product description information corresponding to the product ID from the product storage unit, the unique information corresponding to the store ID is extracted, and at least the product description information and the unique information are extracted. generates a predetermined screen data based on one, via the communication unit transmits the serial screen data, prompting to display a screen corresponding to the product selected by the customer in the portable terminal, the user items The customer trend is analyzed from the order in which the code is imaged, the product category that is likely to be imaged next is predicted, the search range of the product storage unit is narrowed down, and the product ID transmitted from the mobile terminal is stored in the product storage. Stored in the unit, the store is specified based on the location information, and the total number of scans of the products specified by the product ID in the store is totaled.

According to the present invention, it is possible to help tourists understand products and to support from product selection to purchase and tax exemption condition determination with a consistent scheme.

It is a block diagram of the duty-free product purchase support system which concerns on 1st Embodiment of this invention. It is a figure which shows the detailed structure of a mobile terminal. It is a figure which shows the detailed configuration of a server apparatus. It is a flowchart which shows the processing procedure by the duty-free goods purchase support system which concerns on 1st Embodiment. It is a flowchart which shows the detailed processing procedure of the display screen generation processing. It is a figure which shows the display screen example which concerns on the product description. It is a figure which shows the display screen example which concerns on the peculiar information and the optimum price. It is a flowchart which shows the detailed processing procedure of the tax exemption condition determination processing. It is a figure which shows the detailed structure of the server device in the duty-free goods purchase support system which concerns on 2nd Embodiment of this invention. It is a flowchart which shows the processing procedure by the duty-free goods purchase support system which concerns on 2nd Embodiment. It is a flowchart which shows the other detailed processing procedure of the tax exemption condition determination processing.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

<First Embodiment>
The duty-free product purchase support system according to the first embodiment identifies the stores where the tourists are located based on the location information sent from the mobile terminal, identifies the language based on the set language information, and identifies the stores and the stores. In addition to encouraging the presentation of product explanations that correspond to the language, the tax exemption conditions are automatically determined in response to requests from mobile terminals, and purchase record slips and statements can be issued using electronic data. Is one of the features. It will be described in detail below.

FIG. 1 shows and describes a configuration of a duty-free product purchase support system according to the first embodiment of the present invention. As shown in the figure, this duty-free product purchase support system includes mobile terminals 1 and 2 and a server device 3. Further, at least one of a product information providing server device 4, a POS (Point Of Sales system) server device 5, a POS cash register terminal 6, and a counter-side terminal 7 may be provided. Each terminal and device are freely connected to each other via a network 8 such as the Internet.

In such a configuration, the mobile terminal 1 is composed of, for example, a smartphone, a tablet terminal, or the like, and is carried and utilized by tourists from overseas. The mobile terminal 2 is a communication device such as a mobile phone, and is also carried and used by tourists. The server device 3 is a device that executes a service related to the duty-free product purchase support according to the first embodiment, and provides contents such as a product description to the mobile terminals 1 and 2. The product information providing server device 4 is a device that holds product information and the like corresponding to the JAN code.

The POS server device 5 is a device for communicating with the POS cash register terminal 6 arranged in the store so that the purchase status, inventory status, etc. of the product can be grasped in real time. The POS cash register terminal 6 is used for the settlement of products in the store, and transmits the sales information of the settled products to the POS server device 5 in real time. The counter-side terminal 7 is installed in the product receipt counter, and although details will be described later, it is a terminal that prints a tax-exempt purchase record slip and the like and authenticates such as product confirmation at the time of product delivery.

FIG. 2 shows and describes a detailed configuration of the mobile terminal 1 (or 2, hereinafter omitted). As shown in FIG. 2, the mobile terminal 1 includes a control unit 11 that controls the entire control, a communication unit 12, an operation unit 13, a display unit 14, a storage unit 15, a position information acquisition unit 16, and an imaging unit 17. I have. Each of these parts is freely connected via a communication bus 18.

In such a configuration, the control unit 11 reads and executes the control program stored in the storage unit 15, and thereby, the main control unit 11a, the position information calculation unit 11b, the display control unit 11c, the code analysis unit 11d, and the like. It functions as an image recognition unit 11e or the like. The communication unit 12 communicates with each terminal and each device via a network 8 such as the Internet, and also supports wireless communication. When the mobile terminal 1 is a smartphone or tablet terminal, the operation unit 13 and the display unit 14 may be integrated as a touch panel. The position information acquisition unit 16 receives a GPS (Global Positioning System) carrier wave or the like and sends it to the position information calculation unit 11b. The imaging unit 17 images a passport, a JAN code attached to a product, or the like. The storage unit 15 includes a ROM (Read Only Memory) in which the control program is stored, a RAM (Random Access Memory) that serves as a work area when the control program is executed, and the like.

The main control unit 11a is a function that controls control such as transmission of various information and transmission of a request to the server device 3. The position information calculation unit 11b is a function of calculating the position information related to the current position of the mobile terminal 1 based on the GPS carrier wave or the like. The display control unit 11c is a function of realizing a display based on a file transmitted from the server device 3 on the display unit 14 based on a predetermined API (Application Programming Interface) or the like. The code analysis unit 11d is a function of analyzing the JAN code or the like of the product imaged by the image pickup unit 17. Then, the image recognition unit 11e is a function of recognizing characters in the image when the passport is imaged by the image pickup unit 17.

FIG. 3 shows and describes a detailed configuration of the server device 3. As shown in FIG. 3, the server device 3 includes a control unit 21 that controls the entire control, a communication unit 22, a storage unit 23, a store database (hereinafter abbreviated as DB) 24, a product DB 25, a customer DB 26, and a route DB 27. Are freely connected via the communication bus 28.

In such a configuration, the control unit 21 reads and executes the control program of the storage unit 23 to read and execute the main control unit 21a, the store identification unit 21b, the language identification unit 21c, the display screen generation unit 21d, the tax exemption determination process B21e, and the like. It functions as a code generation unit 21f, a customer trend analysis unit 21g, and an optimum price calculation unit 21h.

The main control unit 21a is a function that controls the mobile terminal 1 and the like to transmit various information via the communication unit 22, controls to update various information of each DB 24 to 27, and controls the whole. Is. The store identification unit 21b is a function of identifying the store where the tourist is located based on the location information sent from the mobile terminal 1. The language specifying unit 21c is a function of specifying the language used by tourists based on the set language information sent from the mobile terminal 1. The display screen generation unit 21d is a function of generating a file such as HTML such as a product description to be displayed on the mobile terminal 1. Then, the tax exemption determination processing unit 21e is a function of reading and referring to the tourist purchase list and the like stored in the customer DB 26 and determining whether or not the tax exemption condition is satisfied.

The code generation unit 21f is a function of encoding tax exemption information (for example, information such as a purchase record slip and a statement) with a two-dimensional bar code or the like when the tax exemption condition is satisfied. The customer trend analysis unit 21g analyzes the customer trend from the order in which the tourist scans the JAN code of the product in the store, predicts the product category that is likely to be scanned next, and searches the search range in the product DB 25. It is a function to narrow down and improve the search speed. Then, the optimum price calculation unit 21h compares the selling price of the product at the store where the tourist is located with the total price of the selling price and the transportation cost at the neighboring store, and determines the optimum price for the tourist. This is a suggestive function.

The communication unit 22 communicates with each terminal and each device via a network 8 such as the Internet, and also supports wireless communication. The storage unit 23 includes a ROM that stores the control program, a RAM that serves as a work area when the control program is executed, and the like.

The store DB 24 stores the store ID, location information (latitude, longitude), whether or not it is a duty-free shop, and unique information (for example, discount, coupon, etc.) for each store, that is, unique information in association with each other. The product DB 25 stores at least the product ID corresponding to the JAN code and the information of the product description in a plurality of languages in association with each other. Then, the customer DB 26 stores the customer ID of each customer, the information of the purchase list, the passport information, and the like in association with each other. The order in which the JAN code of each customer is scanned is also stored in the customer DB 26 for customer trend analysis. The route DB 27 stores route information for calculating the transportation cost from the customer's current position to the store.

Hereinafter, the processing procedure by the duty-free product purchase support system according to the first embodiment will be described in detail with reference to the flowchart of FIG. This also corresponds to the duty-free product purchase support method according to the first embodiment. Before starting this process, as a premise, the tourist takes an image of his / her passport by the image pickup unit 17 of the mobile terminal 1, recognizes the characters in the image by the image recognition unit 11e, and acquires the passport information. It shall be. This passport information is stored in the customer DB 26 in association with the customer ID. When executing this process, the setting language information is acquired, and the language setting is also determined for the buttons and the like of the interface and the like.

After entering Japan, the tourist visits duty-free shops and finds a desired product, and the image pickup unit 17 of the mobile terminal 1 images the JAN code attached to the product (S1). Then, the code analysis unit 11d analyzes the captured JAN code and recognizes the product ID. At this timing, the position information calculation unit 11b of the mobile terminal 1 calculates the position information (latitude, longitude) based on the GPS carrier wave or the like received by the position information acquisition unit 16 (S2). In this way, the mobile terminal 1 files the product ID and position information, the captured time information, and the set language information of the mobile terminal 1 acquired at the time of executing the process, and transmits the file to the server device 3 via the communication unit 12 ( S3).

When the server device 3 receives the file from the mobile terminal 1 by the communication unit 22 (S4), the store identification unit 21b identifies the store from the store information included in the file (S5), and the language identification unit 21c is included in the file. The language is specified from the set language information (S6). Then, the display screen generation unit 21d generates a file such as HTML of the display screen to be displayed on the mobile terminal 1 (S7). This display screen generation process will be described in detail later, but the product description information corresponding to the product ID is extracted from the product DB 25 in the specified language, and the unique information corresponding to the store ID is extracted from the store DB 24. Is extracted, and a predetermined screen is generated based on the information of the optimum price calculated by the optimum price calculation unit 21h. The main control unit 21a transmits the HTML and other files of the screen generated in this way to the mobile terminal 1 via the communication unit 22 (S8).

When the communication unit 12 receives a file such as HTML from the server device 3, the mobile terminal 1 causes the display control unit 11c to display a screen related to the file on the display unit 14 based on a predetermined API (S9). Then, based on the operation of the operation unit 13 by the tourist, the main control unit 11a determines whether or not to include the product in the purchase list (S10), and if it determines that the product is included (branches S10 to YES). , Register in the purchase list of the storage unit 15 (S11). At this time, the mobile terminal 1 requests the server device 3 for registration (customer ID, product ID, etc.). In the server device 3, the product ID, quantity, and the like are additionally registered in the purchase list of the customer DB 26 (S12). On the other hand, if it is not included in the purchase list (S10 is branched to NO), the process proceeds to step S13. In this way, the main control unit 11a of the mobile terminal 1 determines whether or not to continue the processing (S1 to S12) from the display of the product description to the registration in the purchase list for another product (S13), and continues. In the case (branch S13 to YES), the process returns to step S1, the above process is repeated, and if it is not continued (branch S13 to NO), the process proceeds to step S14.

Subsequently, the main control unit 11a of the mobile terminal 1 determines whether or not to make a tax exemption determination based on the operation of the operation unit 13 (S14). Here, when it is determined that the tax exemption determination is to be made (S14 is branched to YES), the main control unit 11a transmits the tax exemption determination request to the server device 3 via the communication unit 12 (S15).

In the server device 3, when the communication unit 22 receives the tax exemption determination request from the mobile terminal 1 (S16), the tax exemption determination processing unit 21e executes the tax exemption condition determination process (S17). The details of this tax exemption condition determination process will be described later, but the tax exemption determination processing unit 21e reads out the purchase list corresponding to the customer ID of the customer who made the tax exemption determination request from the customer DB 26, and sets the items, unit price, quantity, etc. Based on this, it is determined whether or not the tax exemption condition is satisfied. As a result of this tax exemption condition determination, if the tax exemption condition is satisfied, the code generation unit 21f encodes the tax exemption information and generates the code information (S18). Then, the main control unit 21a transmits a file including this code information to the mobile terminal 1 (S19).

In the mobile terminal 1, the communication unit 12 receives the file containing the code information, stores the code information in the storage unit 15, and displays the code information on the display unit 14 under the control of the display control unit 11c (the code information is displayed on the display unit 14). S20). In this way, a series of processes is completed. Tourists can appropriately print a predetermined purchase record slip, statement, etc. by holding this code information over a reader of a printing device installed in a store, an airport, or the like.

Next, the display screen generation process executed in step S7 of FIG. 4 will be described in more detail with reference to the flowchart of FIG. In this process, the display screen generation unit 21d extracts the corresponding product information from the product DB 25 from the product ID and the set language information (S31). Subsequently, the display screen generation unit 21d determines whether or not there is unique information about the store previously specified in step S5 (S32). Here, when it is determined that there is unique information (S32 is branched to YES), the unique information of the store is extracted from the store DB 24 (S33). On the other hand, when it is determined that there is no unique information (S32 is branched to NO), the process proceeds to step S34 as it is.

Subsequently, the optimum price calculation unit 21h performs the optimum price calculation process (S34). In the optimum price calculation process, first, the price of a product in a store identified as being located based on the customer's location information is detected. Next, the price of the product at a store near the specified store is detected. Then, the travel cost from the customer's current position to the nearby store is detected with reference to the route DB 27. Then, the price of the product at the neighboring store and the travel cost to the store are added up and presented as a comparative price in a format comparable to the price of the product at the store where the customer is located. This contrasted information will be taken into consideration when generating the screen as the optimum price calculation result. Note that this optimum price calculation process is optional, and the display screen may be generated except for this step.

In this way, the display screen generation unit 21d generates the display screen by taking into account the product information, the unique information if there is the store's unique information, and the calculation result if there is the optimum price calculation result. Generate a file such as HTML (S35). In this way, a series of processes related to the display screen generation process is completed, and the process returns to the process of step S8 of FIG.

Here, FIGS. 6 and 7 show and explain a display example on the mobile terminal 1 side that has received the file such as HTML. First, in the example shown in FIG. 6, an image related to the product is displayed in the area 100a above the display screen 100, and the product description is displayed in the area 100b below the image. In this example, the item description in Chinese is displayed. Next, in the example shown in FIG. 7, an image related to the product is displayed in the area 101a above the display screen 101, and unique information for each store is displayed in the area 101b below the image. Then, the optimum price calculation result is displayed in the area 101c. Of course, these display screens are merely examples, and the display mode is not limited thereto.

Next, with reference to the flowchart of FIG. 8, the tax exemption condition determination process executed in step S17 of FIG. 4 will be described in more detail. When this process is started, the tax exemption condition determination processing unit 21e reads out the purchase list corresponding to the customer ID from the customer DB 26 and refers to it (S41). Subsequently, the tax exemption condition determination processing unit 21e extracts only the products registered in the purchase list that are considered to be purchased (S42). Subsequently, the tax exemption condition determination processing unit 21e extracts only the products of the tax exemption target store (S43). Since the store ID of the store in which the product is selected is also stored in the purchase list in association with each product ID, it is possible to determine from the store ID whether or not the store is duty-free.

After the above narrowing down, the tax exemption condition determination processing unit 21e determines whether or not the tax exemption condition is satisfied based on the item in the purchase list, the purchase price (unit price × quantity), and the store ID (S44). For example, when shopping is done by a tourist from overseas at a duty-free shop in Japan, it is required that the place of purchase is a duty-free shop in order to judge whether or not the tax exemption condition is satisfied. This is step S43. Since only the products of duty-free shops are extracted in, it is cleared. In Japan's tax exemption system, items are roughly classified into "general goods" and "consumables", and the conditions for receiving tax exemption are different for each. Therefore, the tax exemption condition determination processing unit 21e confirms the items in the purchase list and determines whether or not the tax exemption condition is satisfied for each item. Here, "general goods" refers to items other than consumables, and "consumables" refers to foods, beverages, chemicals, cosmetics, and other consumables. For example, under the Japanese tax exemption system, tax exemption is possible for "general goods" that are purchased at the same store for more than 10,000 yen, and for "consumables", the total sales amount is 5,000 yen. Tax exemption is possible for purchases that exceed 500,000 yen and are less than 500,000 yen. judge.

The tax exemption condition determination processing unit 21e determines whether or not the tax exemption condition is satisfied (S45), and if the tax exemption condition is satisfied (S45 is branched to YES), the tax exemption condition determination processing unit 21e is used for the purchase record slip and the statement. Data is generated and output (S46). On the other hand, when the tax exemption condition is not satisfied (S45 is branched to NO), data indicating that the tax exemption condition is not satisfied is output (S47). In this way, this process is completed, and the process returns to step S17 of FIG. As explained earlier, the purchase record slip and statement data are coded as tax exemption information and displayed by a two-dimensional code on the tourist's mobile terminal 1, so they were installed at airports and duty-free shops, for example. It is possible to print out as appropriate by a printer equipped with a code reader. The purchase record slip must be retained by the business operator for 7 years, but the server device 3 can retain information such as the purchase record slip on behalf of the business operator.

In the duty-free product purchase support system according to the first embodiment, the payment of the products registered in the purchase list is performed by the POS cash register terminal 6, but it is indicated that the purchase is made by a foreign tourist at the time of payment at the cash register. It shall be entered. The POS cash register terminal 6 transmits trading information to the POS server device 5 in real time. On the other hand, since the server device 3 stores the product ID and location information sent each time the JAN code is scanned by the tourist's mobile terminal 1, it is possible to determine what kind of product was scanned at which store. If it is stored in the DB 24, the total number can be grasped after the fact. Further, since the server device 3 can further communicate with the POS server device 5, it is possible to acquire actual purchase data of each product by foreign tourists at each store. Therefore, by comparing this actual purchase data with the number of the relevant products of the store in the purchase list of tourists from overseas, it is possible to grasp the correlation between the number of references and the number of actual purchases. Therefore, it becomes useful marketing data. For example, the customer trend analysis 21g may perform the processing for grasping the above correlation.

At the time of payment at the POS cash register terminal 6, if a foreign tourist shows the purchase list displayed on the display unit 14 of the mobile terminal 1 to the cashier, a predetermined discount or service may be received. In this case, the information related to the purchase list is transmitted from the mobile terminal to the POS cash register terminal 6 by wireless communication, the relationship between the purchase candidate and the actual purchase is grasped by the POS cash register terminal, and the information is transmitted to the POS server 5. It is also possible.

Further, the server device 3 may further add a service that automatically determines the language based on the set language information of the user's mobile terminal and selects and distributes the advertisement content according to the language. In addition, if the country cannot be determined only from the set language information (countries of the same language such as the United States and the United Kingdom), in addition to the set language information of the mobile terminal, the location information after returning to Japan is grasped, and the return flight, ship time, and flight number are available. You may try to figure out the destination country by grasping the name.

Further, the mobile terminal 1 displays a two-dimensional code on the display unit 14 based on the tax exemption information received from the server device 3, and prints on a printer with a reader such as a store or an airport. In addition, the mobile terminal 1 is close to the mobile terminal 1. The near field communication (NFC) function may be used to send data to the printer to perform printing.

In addition, since the check boxes are checked for the products that are intended to be purchased in the purchase list, the items of the products that are intended to be purchased and the purchase price for each item are calculated under the control of the main control unit 21a. You can also give the total amount. Therefore, if the mobile terminal 1 is held over an automatic payment device (self-registration) having an NFC function, data of the total amount of money is sent to the device by short-range communication, and the amount of money can be paid. In the case of tax exempt payment, only the payment amount in the tax exemption amount can be automatically presented by the tax exemption condition determination process described above.

As described above, according to the first embodiment of the present invention, it is possible to provide a foreign tourist with an easy-to-understand product description in the language used by the foreign tourist. Furthermore, it will be possible to provide unique information unique to the store where the store is located and information on the optimum price. In addition, if a product that may be purchased is registered in the purchase list while scanning the code of the desired product using a mobile terminal, the tax exemption condition can be determined later on the server device side. .. Moreover, as a result, tax exemption information on purchase record slips and statements can be coded, and by displaying the coded information on a mobile terminal with a two-dimensional code, etc., it can be printed instantly with a printer installed at an airport, etc. It becomes possible to do.

<Second Embodiment>
The configuration of the duty-free product purchase support system and the configuration of the mobile terminal according to the second embodiment are substantially the same as those shown in FIGS. 1 and 2, but the configuration of the server device is different. It differs from the first embodiment in that the server device also retains the online payment function (hereinafter, simply referred to as payment) for duty-free products. The current tax exemption system is applied only to shopping at physical stores, but it is expected that the tax exemption system will be applied to online payments in the future. Therefore, in the second embodiment, it is assumed that the tourist performs the payment processing by the server device operated by the business operator who has received the tax exemption permission by the mobile terminal on which the predetermined application is implemented, and the details will be described below.

FIG. 9 shows and describes the configuration of the duty-free product purchase support system according to the second embodiment of the present invention. Here, the same components as those in FIG. 3 shown above are designated by the same reference numerals, and duplicate description will be omitted. As shown in the figure, in the server device 50 of this duty-free product purchase support system, the control unit 21 reads and executes the control program of the storage unit 23 to serve as the purchase ID issuing unit 21i and the payment processing unit 21j. Also works. When a payment request is made, the purchase ID issuing unit 21i obtains tax exemption condition judgment processing and payment processing, and obtains a purchase ID linked with a purchase record slip, a statement, and even authentication information for receiving the product. It is a function to issue. The payment processing unit 21j performs a predetermined payment processing, and the credit information of the customer DB 26 is also taken into consideration at the time of payment. Other configurations are the same as in FIG. It is assumed that the mobile terminal 1 implements a predetermined application (control program).

Hereinafter, the processing procedure by the duty-free product purchase support system according to the second embodiment will be described in detail with reference to the flowchart of FIG. For the same processing as in the first embodiment (FIG. 4), the same step number is assigned and duplicate description will be omitted. That is, steps S1 to S13 are the same processing procedures as in FIG.

In the following step S51, the main control unit 11a determines whether or not the settlement has been instructed based on the operation of the operation unit 13 (S51). Here, if the settlement instruction is not given (S51 is branched to NO), this process is terminated. On the other hand, when a payment instruction is given (S51 is branched to YES), the main control unit 11a transmits a payment request to the server device 50 via the communication unit 12 (S52).

In the server device 50, when the communication unit 22 receives the payment request (S53), the tax exemption determination processing unit 21e performs the tax exemption condition determination process (S54). This tax exemption condition determination process will be described in detail later, but in the second embodiment, the customer puts the product in the purchase list on the premise of purchase / settlement, and the operating entity of the server device 50 itself has the authority as a duty-free shop. Since it is assumed that the product has, the processing procedure is simpler than that of the first embodiment.

After this tax exemption condition determination process, the settlement processing unit 21j refers to the credit information of the customer DB 26 and further performs a predetermined settlement process based on the tax exemption condition determination result (S55). In this way, the purchase ID issuing unit 21i of the control unit 21 issues a purchase ID linked to data such as authentication information for receiving the product purchased by the customer, a purchase record slip, and a statement (S56), and the purchase is made. The file including the ID is transmitted to the mobile terminal 1 via the communication unit 22 (S57).

In the mobile terminal 1, when the communication unit 12 receives the file including the purchase ID, the file is stored in the storage unit 15 under the control of the main control unit 11a, and the purchase ID is coded on the display unit 14 for confirmation. The converted two-dimensional code and the like are displayed (S58). In this way, a series of processing is completed. Upon departure, the customer displays the two-dimensional code related to the purchase ID on the display unit 14 again at the product receipt counter provided in the airport, and the reader of the terminal 7 installed at the counter displays the two-dimensional code. Just load it. By this reading, from the authentication for receiving the product to the issuance of the purchase record slip and the statement are performed. Tourists can receive the goods and paste the purchase record slip and statement on their passports. A counter worker may attach a purchase record slip or statement to the passport.

Here, the details of the tax exemption condition determination process executed in step S54 of FIG. 10 will be described with reference to the flowchart of FIG. In this process, the tax exemption condition determination processing unit 21e reads out the purchase list corresponding to the customer ID from the customer DB 26 and refers to it (S61). Subsequently, the tax exemption condition determination processing unit 21e determines whether or not the tax exemption condition is satisfied based on the item in the purchase list and the purchase price (unit price × quantity) (S62). In this second embodiment, the server device 3 itself is authorized as a duty-free shop, and all payments for products in the purchase list are treated as purchases at the same duty-free shop, so it is necessary to confirm the store ID. No. Next, it is determined whether or not the tax exemption condition is satisfied (S63), and if the tax exemption condition is satisfied (S63 is branched to YES), the tax exemption condition determination processing unit 21e generates and outputs a purchase record slip and statement data (S63). S64). On the other hand, if the tax exemption condition is not satisfied (S63 is branched to NO), data to that effect is output (S65). In this way, this process is completed, and the process returns to step S56 of FIG.

As described above, according to the second embodiment of the present invention, it is premised that the operating entity of the server device itself has the authority as a duty-free shop, and it is simpler than the first embodiment. The tax exemption conditions can be determined by various algorithms. In addition, after online payment, the authentication information related to the receipt of the product, the purchase record slip, and the data of the statement are managed by associating them with one purchase ID, so that the tourist can use the product receipt counter at the airport to display the purchase ID. By displaying it with a two-dimensional code or the like or transmitting it by the NFC function, it is possible to easily receive authentication, receive the product, and even receive the purchase record slip and the statement.

According to the first and second embodiments of the present invention described above, the following effects are achieved.

(1) A server device 3 capable of communicating with at least mobile terminals 1 and 2, a communication unit 22 that receives location information, language information, and product ID transmitted from mobile terminals 1 and 2, and at least a store ID and position. Refer to the store DB 24 as a store storage unit that stores information and unique information for each store in association with each other, the product DB 25 as a product storage unit that stores at least the product ID and product description information in association with each other, and the store storage unit. The store identification unit 21b that specifies the store ID based on the location information, the language identification unit 21c that specifies the language based on the language information, and the product description information corresponding to the product ID from the product storage unit correspond to the language. The display screen generation unit 21d and the communication unit 22 that extract the product description information, extract the unique information corresponding to the store ID, and generate predetermined screen data based on at least one of the product description information and the unique information. A server device 3 is provided that includes a main control unit 21a that transmits the screen data via the mobile terminals 1 and 2 and prompts the mobile terminals 1 and 2 to display a screen corresponding to a product selected by the customer.
Therefore, screen data can be generated based on the product description information corresponding to the product ID that corresponds to the language, and if there is unique information for each store (for example, discount), that is also taken into consideration. Screen data can be generated.

(2) At least the purchase schedule by referring to the customer DB 26 as a customer storage unit that holds a purchase list that stores at least the product ID, item, and quantity of the products scheduled to be purchased on the mobile terminals 1 and 2, and the customer list. The server device according to (1) above is provided, further comprising a tax exemption determination processing unit 21e for determining whether or not a predetermined tax exemption condition is satisfied based on the item and quantity of the said product.
Therefore, the tax exemption condition can be automatically determined by referring to the purchase list.

(3) The above (1) further provided with a code generation unit 21f for encoding tax exemption information including purchase record slip and statement data when the tax exemption determination processing unit 21e determines that a predetermined tax exemption condition is satisfied. ) Or (2).
Therefore, it is possible to urge the purchase record slip and the statement data to be coded and displayed on a mobile terminal, and the displayed code (for example, a two-dimensional code) can be read by a predetermined terminal at a store or airport to make a purchase. It is also possible to print a record sheet and a statement as appropriate.

(4) The price of the product in the store specified by the above location information is detected, the price of the product in the store near the specified store is detected, and the current position of the customer specified by the above location information is nearby. As a calculation result that can be compared with the price of the product at the store where the customer is located as a comparative price by detecting the travel cost to the store and adding the price of the product at the neighboring store and the travel cost to the store. The optimum price calculation processing unit 21h to be presented is further provided, and the display screen generation unit 21d generates predetermined screen data in consideration of the calculation result if there is an optimum price calculation result (1) to (3). ) Is provided.
Therefore, it is possible to encourage overseas tourists to select and present the optimum price based on the total cost including the travel cost by using the mobile terminal.

(5) With reference to the purchase list of the customer DB26 as the customer storage unit, the payment processing unit 21j that performs the payment processing, the authentication information for receiving the above-mentioned payment-processed product, and the purchase record slip and the statement. The server device according to any one of (1) to (4) above is provided, further including a purchase ID issuing unit 21i that issues a purchase ID that is at least associated with tax exemption information.
Therefore, when the operating entity of the server device is given the authority as a duty-free shop, it is possible to make an online payment in consideration of the tax exemption conditions. Moreover, since the purchase record slip and the authentication information for receiving the product are associated with one purchase ID, the purchase ID should be coded in the product receipt counter or presented readable by the NFC function. For example, it is possible to receive services from the receipt of goods to the issuance of purchase record slips and the like.

(6) This is a duty-free product purchase support system in which at least the mobile terminals 1 and 2 and the server device 3 can communicate freely. The mobile terminals 1 and 2 have an imaging unit 17 that captures a code attached to a product, a position information acquisition unit 16 that acquires location information at the timing of imaging, and an analysis of the code to acquire a product ID. It includes a code analysis unit 11d and a first communication unit 12 that transmits the location information, language information, and product ID to the server device. Then, the server device 3 corresponds to at least the store ID, the location information, and the unique information for each store with the second communication unit 22 that receives the location information, the language information, and the product ID transmitted from the mobile terminals 1 and 2. The store DB 24 as a store storage unit that is attached and stored, the product DB 25 as a product storage unit that stores at least the product ID and the product description information in association with each other, and the product ID and item of the product scheduled to be purchased on the mobile terminal. , The customer DB 26 as a customer storage unit that holds a purchase list that stores at least the quantity, the store identification unit 21b that specifies the store ID based on the location information with reference to the store storage unit, and the language information. From the language specifying unit 21c that specifies the language and the product storage unit, the product description information corresponding to the language is extracted from the product description information corresponding to the product ID, and the unique information corresponding to the store ID is extracted. , The screen data is transmitted via the display screen generation unit 21d that generates predetermined screen data based on at least one of the product description information and the unique information, and the second communication unit 22, and the mobile terminal 1, With reference to the main control unit 21a that prompts the display of the screen corresponding to the product selected by the customer in 2 and the above customer list, at least the predetermined tax exemption conditions are set based on the item and quantity of the product scheduled to be purchased. When the tax exemption condition determination processing unit 21e that determines whether or not the product is satisfied and the tax exemption condition determination processing unit determine that the predetermined tax exemption condition is satisfied, the tax exemption information including the purchase record slip and the data of the statement is coded. The code generator 21f and the price of the product in the store specified by the location information are detected, the price of the product in the store near the specified store is detected, and the current customer is identified by the location information. It is possible to detect the movement cost from the location to a nearby store, add up the price of the product at the nearby store and the movement cost to the store, and compare it with the price of the product at the store where the customer is located as a comparison price. The display screen generation unit 21d is provided with the optimum price calculation processing unit 21h presented in various formats, and if there is the optimum price calculation result, the display screen generation unit 21d generates predetermined screen data in consideration of the calculation result. Such a duty-free product purchase support system is provided.
Therefore, the same effect as the above (1) to (4) can be obtained.

(7) Seventh, the server device 3 refers to the purchase list in the customer storage unit, the payment processing unit 21j that performs payment processing, the authentication information for receiving the payment-processed product, and the purchase record. The duty-free product purchase support system described in (6) above is provided, further comprising a purchase ID issuing unit 21i that issues a purchase ID that is at least associated with tax exemption information related to votes and statements.
Therefore, the same effect as in (5) above can be obtained.

(8) Eighth is a duty-free product purchase support method by a duty-free product purchase support system in which at least the mobile terminals 1 and 2 and the server device 3 can communicate freely. In the mobile terminals 1 and 2, the imaging unit 13 images the code attached to the product, the position information acquisition unit 16 acquires the position information at the timing of the imaging, and the code analysis unit 11d analyzes the code. The product ID is acquired, and the communication unit 12 transmits the location information, the language information, and the product ID to the server device. Then, in the server device 3, the communication unit 22 receives the location information, the language information, and the product ID transmitted from the mobile terminal, and the store identification unit 21b refers to the store DB 24 and stores based on the location information. The ID is specified, the language specifying unit 21c specifies the language based on the language information, and the display screen generation unit 21d provides the product description information corresponding to the language among the product description information corresponding to the product ID from the product DB 25. Extracted, unique information corresponding to the store ID is extracted from the store DB 24, predetermined screen data is generated based on at least one of the product description information and the unique information, and the main control unit 21a sets the communication unit 22. The screen data is transmitted via the above, and the mobile terminal is urged to display the screen corresponding to the product selected by the customer. Further, in the server device 3, the tax exemption determination processing unit 21d determines whether or not the predetermined tax exemption condition is satisfied based on at least the item and quantity of the product scheduled to be purchased by referring to the customer list, and determines whether or not the predetermined tax exemption condition is satisfied. When it is determined that the tax exemption condition is satisfied, the code generation unit 21f encodes the tax exemption information including the purchase record slip and the statement data, and the optimum price calculation unit 21h indicates the product in the store specified by the above location information. The price is detected, the price of the product in a store near the specified store is detected, the movement cost from the customer's current position specified by the above location information to the nearby store is detected, and the relevant product is detected in the nearby store. The price of the product and the cost of moving to the store are added up and presented as a comparison price as a calculation result that can be compared with the price of the product at the store where the customer is located. Is also taken into consideration to generate predetermined screen data. Such a duty-free product purchase support method is provided.
Therefore, the same effect as the above (1) to (4) is obtained.

(9) Ninth, the server device 3 performs payment processing by the payment processing unit 21j with reference to the purchase list of the customer DB 26, and the purchase ID issuing unit 21i receives the payment-processed product. The tax-exempt product purchase support method according to (8) above, which issues a purchase ID in which at least the authentication information for the purpose and the tax exemption information related to the purchase record slip and the statement are associated with each other, is provided.
Therefore, the same effect as in (5) above is achieved.

(10) In addition to the above, a computer program for making the server device function as each part described in (1) to (5) above, and a storage medium in which the computer program is readable by a computer are also provided. Of course.

Although one embodiment of the present invention has been described above, it goes without saying that the present invention is not limited to these and various improvements and changes can be made without departing from the spirit of the present invention.

For example, it is also possible to automatically electronically issue a package content certificate (with total weight) for items purchased by a foreigner using the duty-free product purchase support system of the present invention. At that time, a unique barcode for displaying the contents of the package is generated and stored in the storage unit of the mobile terminal. Airport staff will be able to grasp the contents of the passenger's baggage simply by scanning the barcode displayed on the mobile terminal.

In addition, when managing by purchase ID without generating a code, for example, by displaying a sequence of numbers such as "CN123456" on the screen and showing the sequence to the counter staff, the corresponding purchase information can be obtained from the server device. It may be.

The present invention includes the following inventions.

(A1) At least a server device that can communicate with mobile terminals.
The communication unit that receives the location information, language information, and product ID transmitted from the above mobile terminal,
At least a store storage unit that stores store IDs, location information, and unique information for each store in association with each other,
At least a product storage unit that stores the product ID and product description information in association with each other,
A store identification unit that identifies a store ID based on the location information with reference to the store storage unit,
The language identification part that identifies the language based on the above language information,
From the product storage unit, the product description information corresponding to the language is extracted from the product description information corresponding to the product ID, the unique information corresponding to the store ID is extracted, and at least one of the product description information and the unique information. A display screen generator that generates predetermined screen data based on
A server device including a main control unit that transmits the screen data via the communication unit and prompts the mobile terminal to display a screen corresponding to a product selected by a customer.

(A2) A customer storage unit that holds a purchase list that stores at least the product ID, item, and quantity of the product scheduled to be purchased on the mobile terminal.
The above (A1) further includes a tax exemption condition determination processing unit that determines whether or not a predetermined tax exemption condition is satisfied based on at least the item and quantity of the product to be purchased with reference to the above customer list. The server device described.

(A3) The above (A1) further provided with a code generation unit that encodes tax exemption information including data of a purchase record slip and a statement when it is determined by the tax exemption condition determination processing unit that a predetermined tax exemption condition is satisfied. ) Or (A2).

(A4) The price of the product in the store specified by the above location information is detected, the price of the product in the store near the specified store is detected, and the current position of the customer specified by the above location information is nearby. Detects the cost of moving to a store, adds up the price of the product at a nearby store and the cost of moving to the store, and presents it as a comparative price in a format that can be compared with the price of the product at the store where the customer is located. It also has an optimal price calculation processing unit,
The server device according to any one of (A1) to (A3) above, wherein the display screen generation unit generates predetermined screen data in consideration of the calculation result when there is the optimum price calculation result.

(A5) With reference to the purchase list in the customer storage unit, the payment processing unit that performs payment processing and
The above (A1) to (A1) to further include a purchase ID issuing unit that issues a purchase ID in which at least the authentication information for receiving the payment-processed product and the tax exemption information related to the purchase record slip and the statement are associated with each other. (A4) The server device according to any one of 4.

(A6) At least a duty-free product purchase support system that allows communication between mobile terminals and server devices.
The above mobile terminal
An imaging unit that captures the code attached to the product,
The position information acquisition unit that acquires the position information at the timing of the imaging,
A code analysis unit that analyzes the above code and acquires the product ID,
The first communication unit that transmits the location information, language information, and product ID to the server device, and
Is equipped with
The above server device
The second communication unit that receives the location information, language information, and product ID transmitted from the mobile terminal, and
At least a store storage unit that stores store IDs, location information, and unique information for each store in association with each other,
At least a product storage unit that stores the product ID and product description information in association with each other,
A customer storage unit that holds a purchase list that stores at least the product ID, item, and quantity of the product scheduled to be purchased on the above mobile terminal.
A store identification unit that identifies a store ID based on the location information with reference to the store storage unit,
The language identification part that identifies the language based on the above language information,
From the product storage unit, the product description information corresponding to the language is extracted from the product description information corresponding to the product ID, the unique information corresponding to the store ID is extracted, and at least one of the product description information and the unique information. A display screen generator that generates predetermined screen data based on
A main control unit that transmits the screen data via the second communication unit and prompts the mobile terminal to display a screen corresponding to the product selected by the customer.
With reference to the above customer list, the tax exemption condition judgment processing unit that determines whether or not the predetermined tax exemption condition is satisfied based on at least the item and quantity of the product to be purchased, and
When the tax exemption condition determination processing unit determines that the predetermined tax exemption condition is satisfied, a code generation unit that encodes tax exemption information including purchase record slip and statement data, and a code generation unit.
The price of the product in the store specified by the above location information is detected, the price of the product in the store near the specified store is detected, and the current position of the customer specified by the above location information is reached to the neighboring store. The optimum price that detects the movement cost, adds up the price of the product at the neighboring store and the travel cost to the store, and presents it as a comparison price in a format that can be compared with the price of the product at the store where the customer is located. Calculation processing department and
With
The display screen generation unit is a duty-free product purchase support system that generates predetermined screen data in consideration of the calculation result when there is the optimum price calculation result.

(A7) The server device is
With reference to the purchase list in the customer storage unit, the payment processing unit that performs payment processing and
The above (A6) further includes a purchase ID issuing unit that issues a purchase ID in which at least the authentication information for receiving the payment-processed product and the tax exemption information related to the purchase record slip and the statement are associated with each other. The listed duty-free product purchase support system.

(A8) At least, it is a duty-free product purchase support method by a duty-free product purchase support system that allows communication between a mobile terminal and a server device.
The above mobile terminal
Image the code attached to the product and
Acquire position information at the timing of the above image,
Analyze the above code to get the product ID,
Send the location information, language information, and product ID to the server device,
The above server device
Receive the location information, language information, and product ID sent from the above mobile terminal,
Identify the store ID based on the above location information by referring to the store storage unit,
Identify the language based on the above language information
The product description information corresponding to the language is extracted from the product description information corresponding to the product ID from the product storage unit, the unique information corresponding to the store ID is extracted, and at least one of the product description information and the unique information is used. Generates the specified screen data based on
The screen data is transmitted via the communication unit, and the mobile terminal is urged to display the screen corresponding to the product selected by the customer.
Refer to the customer list to determine whether or not the prescribed tax exemption conditions are met based on at least the item and quantity of the product to be purchased.
The price of the product in the store specified by the above location information is detected, the price of the product in the store near the specified store is detected, and the current position of the customer specified by the above location information is reached to the neighboring store. The movement cost is detected, the price of the product at the neighboring store and the movement cost to the store are added up, and the comparison price is presented as a calculation result comparable to the price of the product at the store where the customer is located. A tax-exempt product purchase support method that generates predetermined screen data by taking the calculation results into consideration.

(A9) The server device
Refer to the above purchase list in the above customer memory unit, perform payment processing, and perform payment processing.
The tax-exempt product purchase support method according to (A8) above, which issues a purchase ID in which at least the authentication information for receiving the payment-processed product and the tax-exempt information related to the purchase record slip and the statement are associated with each other.

1 ... Mobile terminal, 2 ... Mobile terminal, 3 ... Server device, 4 ... Product information server device, 5 ... POS server device, 6 ... POS terminal, 7 ... Counter terminal, 8 ... Network, 11 ... Control unit, 11a ... Main Control unit, 11b ... Position information calculation unit, 11c ... Display control unit, 11d ... Code analysis unit, 11e ... Image recognition unit, 12 ... Communication unit, 13 ... Operation unit, 14 ... Display unit, 15 ... Storage unit, 16 ... Position information acquisition unit, 17 ... Imaging unit, 18 ... Communication bus, 21 ... Control unit, 21a ... Main control unit, 21b ... Store identification unit, 21c ... Language identification unit, 21d ... Display screen generation unit, 21e ... Tax exemption judgment processing Department, 21f ... Code generation department, 21g ... Customer trend analysis department, 21h ... Optimal price calculation department, 21i ... Purchase ID issuing department, 21j ... Payment processing department, 22 ... Communication department, 23 ... Storage department, 24 ... Store DB, 25 ... Product DB, 26 ... Customer DB, 27 ... Route DB, 28 ... Communication bus.

Claims (3)

It is a server device that can communicate with a mobile terminal that a user obtains a product ID by scanning the product code.
The communication unit that receives the location information, language information, and product ID transmitted from the above mobile terminal,
A store storage unit that stores at least the store ID, location information, and unique information for each store in association with each other.
At least a product storage unit that stores the product ID and product description information in association with each other,
A store identification unit that identifies a store ID based on the location information with reference to the store storage unit,
The language identification part that identifies the language based on the above language information,
From the product storage unit, the product description information corresponding to the language is extracted from the product description information corresponding to the product ID, the unique information corresponding to the store ID is extracted, and at least one of the product description information and the unique information. A display screen generator that generates predetermined screen data based on
A main control unit that transmits the screen data via the communication unit and prompts the mobile terminal to display a screen corresponding to the product selected by the customer.
A customer trend analysis unit that analyzes customer trends from the order in which the user images the product code, predicts the product category that is likely to be imaged next, and narrows down the search range of the product storage unit.
With
The main control unit stores the product ID transmitted from the mobile terminal in the product storage unit, identifies the store based on the location information, and the total number of scans of the products specified by the product ID in the store. Server device that aggregates. At least, it is a duty-free product purchase support system that allows the user's mobile terminal and server device to communicate freely.
The above mobile terminal
An imaging unit that scans the code attached to the product,
The position information acquisition unit that acquires the position information at the timing of the imaging,
A code analysis unit that analyzes the above code and acquires the product ID,
It is provided with a first communication unit that transmits the location information, language information, and product ID to the server device.
The above server device
The second communication unit that receives the location information, language information, and product ID transmitted from the mobile terminal, and
At least a store storage unit that stores store IDs, location information, and unique information for each store in association with each other,
At least a product storage unit that stores the product ID and product description information in association with each other,
A customer storage unit that holds a purchase list that stores at least the product ID, item, and quantity of the product scheduled to be purchased on the above mobile terminal.
A store identification unit that identifies a store ID based on the location information with reference to the store storage unit,
The language identification part that identifies the language based on the above language information,
From the product storage unit, the product description information corresponding to the language is extracted from the product description information corresponding to the product ID, the unique information corresponding to the store ID is extracted, and at least one of the product description information and the unique information. A display screen generator that generates predetermined screen data based on
A main control unit that transmits the screen data via the second communication unit and prompts the mobile terminal to display a screen corresponding to the product selected by the customer.
A customer trend analysis unit that analyzes customer trends from the order in which the user images the product code, predicts the product category that is likely to be imaged next, and narrows down the search range of the product storage unit.
With
The main control unit stores the product ID transmitted from the mobile terminal in the product storage unit, identifies the store based on the location information, and the total number of scans of the products specified by the product ID in the store. Duty-free product purchase support system. At least, it is a duty-free product purchase support method by a duty-free product purchase support system that allows the user's mobile terminal and server device to communicate freely.
The above mobile terminal
Scan the code attached to the product and
Acquire position information at the timing of the above image,
Analyze the above code to get the product ID,
Send the location information, language information, and product ID to the server device,
The above server device
Receive the location information, language information, and product ID sent from the above mobile terminal,
Identify the store ID based on the above location information by referring to the store storage unit,
Identify the language based on the above language information
The product description information corresponding to the language is extracted from the product description information corresponding to the product ID from the product storage unit, the unique information corresponding to the store ID is extracted, and at least one of the product description information and the unique information is used. Generates the specified screen data based on
Via the communication unit transmits the serial screen data, prompting to display a screen corresponding to the product selected by the customer in the mobile terminal,
The customer trend is analyzed from the order in which the user images the product code, the product category that is likely to be imaged next is predicted, and the search range of the product storage unit is narrowed down.
The product ID transmitted from the mobile terminal is stored in the product storage unit, the store is specified based on the location information, and the total number of scans of the product specified by the product ID in the store is totaled. Support method.

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