JP6967467B2 - Command telephone system - Google Patents

Description

The present invention relates to a command telephone system, and more particularly to a command telephone system installed by a railway operator at a station or the like, which is suitable for use in an application in which a commander quickly transfers a command to another command operation panel.

The command telephone system is a system that issues commands from the command room to important bases using a dedicated telephone network for commands, and is widely used in fields such as police, fire fighting, and railways. The command telephone system has functions such as simultaneous broadcast communication from the speaker of the telephone, individual / group call by operating the master unit of the command center, and emergency call interruption during a call.

Hereinafter, the configuration and operation of the command telephone system according to the prior art will be briefly described with reference to FIG. 7. As shown in FIG. 7, in the private branch exchange 600 according to the prior art, the command operation panel A620a, the command operation panel B620b, the command telephone device 600, and the command slave unit 630 are connected to a LAN (Local Area Network) by a telephone line. It is a configuration.

The command operation panel A620a and the command operation panel B620b (hereinafter, also referred to as a command operation panel 620 when described as a representative. The same applies to the handset and the command slave unit) give commands to all command slave units 630 and make a call at the same time. It is a device that performs. The command operation panel 620 is provided with an operable touch panel display, and is connected to the command telephone device 600 by a LAN. The handset 621 is connected to the command handset 630 via a telephone line via a command telephone device 600.

The command telephone device 600 is a device for circuit switching and relaying commands on the command operation panel, and has a communication path SW (SWitch) 601 and a LIN circuit 602, a LANI / F (InterFace) 603, and a CPU (Central Processing Unit) 610. It is composed of a memory MEM (Memory) 611. The call path SW (SWitch) 601 is a switch for performing circuit switching between the command operation panel 620 and the command slave unit 630. The LIN circuit 602 is a trunk circuit that transmits / receives a command operation panel 620 and a command slave unit 630. The LANI / F603 is an interface circuit for network connection. The CPU 610 is a processor that controls each part of the command telephone device 600 and executes data and a program stored in the memory MEM611. The memory MEM (Memory) 611 is a semiconductor storage device or a magnetic storage device for storing data and a program.

The command slave unit 630 is a telephone that is connected to the LIN circuit 602 of the command telephone device 600 and is called from the command operation panel 620 to make a call.

Under such a command telephone system, a person who gives a command (hereinafter, simply referred to as a "commander") calls the command slave unit 630 all at once by operating the command operation panel (pressing the command button), and the command child. The commands are sequentially started by the response of the machine 630, and the call is made by the handset 621.

Here, when the command operation panel A620a has a call from the command slave unit 630, the call is transferred to the command operation panel B620b by pressing the call transfer button on the display screen of the command operation panel A620a. rice field. For example, in the command telephone system in the railway system, a command operation panel is installed at the same time on one line in the form of a regular table and a sub table so that commands related to the railway line can be smoothly issued. .. Call transfer was performed in such a situation.

For example, Patent Document 1 is a technique related to call transfer of a command telephone system. In the system described in Patent Document 1, an incoming call from a command telephone control device (command telephone device) to a command telephone (command operation panel) is transferred to a PHS exchange, and an incoming call to the command telephone is sent to a PHS terminal. The technology to transfer to is disclosed.

Japanese Unexamined Patent Publication No. 2001-24799

In the command telephone system according to the above-mentioned prior art, it was possible to transfer a call by operating the display screen from the command operation panel 620.

However, when responding to an emergency situation on a railway, there is a request that not only the call state but also the operation itself performed on the operation command panel be taken over by another command operation panel to request support.

An object of the present invention is a system installed by a railway operator at a station or the like, in which a commander quickly transfers a command to another command operation panel, and at the transfer destination, the call state of the command operation panel of the transfer source is immediately set. The purpose is to provide a command telephone system that can immediately take over the operation information.

The configuration of the command telephone system of the present invention is preferably a command telephone system for making a call from the command operation panel to the command slave unit via a line via a command telephone device, wherein the command operation panel has operation screen information and call information. The command operation panel information consisting of is retained, the command operation panel information of the first command operation panel is duplicated and transmitted to the second command operation panel, and the second command operation panel is based on the command operation panel information. , The operation screen of the first command operation panel is displayed, the call state of the first command operation panel is restored, and a call is made.

Further, the command operation panel includes a display object for duplicating the command operation panel information and transmitting it to another command operation panel in the operation screen information.

According to the present invention, in a system installed by a railway operator at a station or the like, a commander quickly transfers a command to another command operation panel, and at the transfer destination, the call state of the command operation panel of the transfer source is immediately set. It is possible to provide a command telephone system that can immediately take over the operation information.

It is a block diagram of the command telephone system which concerns on one Embodiment. It is a hardware block diagram of a command operation panel. It is a figure which shows the data structure of the command operation panel information. It is a figure which shows an example of the operation screen. It is a sequence diagram which shows an example of the processing of the command telephone system of this embodiment (the 1). It is a sequence diagram which shows an example of the processing of the command telephone system of this embodiment (the second). It is a figure which showed the state of the command operation panel A and the command operation panel B as a series of flows. It is a block diagram of the command telephone system which concerns on the prior art.

Hereinafter, an embodiment of the present invention will be described with reference to FIGS. 1 to 6.
In this embodiment, a case where the command telephone system is used by a railway operator for railway operation management will be described.

First, the configuration of the command telephone system according to the embodiment will be described with reference to FIGS. 1 and 2.
In the command telephone system according to the present embodiment, as shown in FIG. 1, the command operation panel A20a, the command operation panel B20b, the command telephone device 100, the command slave unit A30a, the command slave unit B30b ... It is a connected configuration.

The command operation panel A20a and the command operation panel B20b (hereinafter, also referred to as the command operation panel 20 when described as a representative. The same applies to the handset and the command slave unit) give commands to all the command slave units 30 and make a call at the same time. It is a device that performs. The command operation panel 20 includes a touch panel display on which an operation screen is displayed, and is connected to the command telephone device 100 by a LAN. The handset 21 is for the commander to make a voice call, and is connected to the telephone line via the command slave unit 30 and the command telephone device 100.

The command telephone device 100 is a device that relays lines and commands from a command operation panel, and includes a communication path SW101, a LIN circuit 102, a LANI / F103, a CPU 110, and a memory MEM 111. The call path SW (SWitch) 101 is a switch for circuit switching between the command operation panel 20 and the command slave unit 30. The LIN circuit 102 is a trunk circuit that transmits / receives a command operation panel 20 and a command slave unit 30. The LANI / F103 is an interface circuit for network connection. The CPU 110 is a processor that controls each part of the command telephone device 100 and executes data and a program stored in the memory MEM 111. The memory MEM111 is a semiconductor storage device or a magnetic storage device for storing data and a program.

The command slave unit 30 is a telephone that is connected to the LIN circuit 102 of the command telephone device 100 and is called from the command operation panel 20 to make a call.

As shown in FIG. 2, the command operation panel 20 includes a CPU 200, a main memory 201, a non-volatile memory 202, a LANI / F212, a display I / F210, an input / output I / F211, a transmission / reception unit 220, and a call line I / F222. , In the form of being connected by a bus.

The CPU 200 controls each part of the command operation panel 20, loads and executes a program required for the main memory 201. The main memory 201 is usually composed of a volatile memory such as a RAM, and a program executed by the CPU 200 and data to be referred to are temporarily stored. The non-volatile memory 202 is a memory such as a flash memory whose stored contents are not erased even when the power is turned off, and stores the setting data of the command operation panel 20 and the installed program. The display I / F 210 is an interface for connecting a display device, and the input / output I / F 211 is an interface for connecting an input / output device. In the command operation panel 20 of the present embodiment, the touch panel display 240 is connected to the display I / F 210 and the input / output I / F 211. The LANI / F212 is an interface for connecting to the command telephone device 100 via a network. The telephone line I / F222 is an interface that connects to the command telephone device 100 by a telephone line and exchanges voice signals. The transmission / reception unit 220 is a circuit that realizes a telephone function. The handset unit 220 is connected to the handset 21 and outputs and inputs sound during a call. The handset 21 is an audio input / output device including a microphone and a speaker. The screen control unit 230 controls the operation screen displayed on the touch panel display 240. Further, it has an interface with the transmission / reception unit 220, conveys the content of a command input from the operation screen to the transmission / reception unit 220, and reflects the state of the transmission / reception unit 220 on the operation screen.

The command operation panel information 300 is stored in the non-volatile memory 202. The command operation panel information is information that summarizes the operation screen information 400 and the call information 500, and the command operation panel 20 displays the operation screen and sets the call state based on the command operation panel information 300. Can be done.

Next, the data structure of the command operation panel information will be described with reference to FIG.
The command operation panel information 300 includes operation screen information 400 and call information 500. As one of the operation screen information 400, there is button information 410, and the button information 410 stores information on the operation buttons to be operated on the operation screen. The button information 410 has item columns of button type 411, coordinates 412, display state 413, display color 414, operation state 415, and function 416. The type of operation button is stored in the button type 411. The coordinates 412 store the coordinates of the operation buttons on the operation screen. The display state of the operation button is stored in the display state 413. The display color 414 stores the color displayed by the operation button. Information on operating the operation button is stored in the operation state 415. The function of the operation button is stored in the function 416. In the example of FIG. 3, the button type 411 is the "panel duplication button", the coordinates 412 are "(10, 20), the display state 413 is" blinking ", the display color 414 is" red ", and the operation state 415. , "Duplicate", function 416 shows an example in which "duplicate operation panel" is stored.

The call information 500 includes items of a destination telephone number 510, a source telephone number 511, and a call status 512. The called destination telephone number 510 stores the called destination telephone number when the call is made from the command operation panel 20. The caller's telephone number 511 stores the caller's telephone number when a call is received from an external device such as a command slave unit. The call state 512 stores the current call state of the command operation panel 20. The call status includes states such as "vacant", "calling", "calling", "pending", and "absent forwarding".

Next, the user interface of the operation screen will be described with reference to FIG.
As shown in FIG. 4, the operation screen 700 is displayed on the touch panel display 240 of the command operation panel 20, the line status and the input status are displayed to the commander, and the commander is displayed on the screen. You can enter by tapping the selection button.

The operation screen 700 includes a line button area 710, a call control button area 720, an operation panel control button area 730, and a numeric keypad display area 740.

The line button area 710 is an area for displaying the line button 711. Each line button 711 is a button operated to display the status of a call from the command slave unit connected to the line and to make a call to the command slave unit connected to the line.

The call control button area 720 is an area for displaying each button that controls the call of the command operation panel 20. The transfer button 722 and the hold button 723 are buttons to be pressed when transferring or holding a call. The recovery button 721 is a button to be pressed when disconnecting the call.

The operation panel control button area 730 has buttons for performing operations related to the command operation panel, such as duplicating the operation panel information on another command operation panel or switching the operation screen based on the operation panel information of the other command operation panel. This is the area to be displayed. The panel duplication button 731 is a button that duplicates and sends the command operation panel information of the command operation panel currently selected by this command operation panel to another command operation panel. The destination can be set by pressing the numeric keypad displayed on the numeric keypad display area 740 and designating the telephone number of the destination. The duplication switching button 732 is a toggle button for switching the selection of the command operation panel information to be used when there is a plurality of command operation panel information.
The numeric keypad display area 740 is an area for displaying the numeric keypad for inputting numbers.

Next, the processing of the command telephone system of the present embodiment will be described with reference to FIGS. 5A to 6.
In the present embodiment, in the processing of the command telephone system, an incoming call is received from the command slave unit A to the command operation panel A, the command operation panel information is duplicated and transmitted to another command operation panel B, and the incoming line is disconnected. A series of processes up to the above will be described.

First, a transmission operation is performed from the command slave unit A30a (S01), the command operation panel 20a is called (A02) via the command telephone device 100 having an exchange function, and an incoming call arrives at the command operation panel A20a (S02). .. On the command operation panel A20a, the line button of the command slave unit A is an empty state display until an incoming call arrives, and when an incoming call arrives, for example, it blinks in red.

The commander who operates the command operation panel A20a responds (S03), the call is started, and the call is in progress (A03). At this time, the display of the line button changes from blinking to lit (FIG. 6 (a). )).

Next, the commander who operates the command operation panel A20a performs a panel duplication operation of pressing the panel duplication button (S04, FIG. 6B), and a panel duplication request is sent from the command operation panel A20a to the command operation panel B20b. It will be sent (A04). In response to this, the command operation panel B20b returns an OK panel duplication request response (A05). In response to this, the command operation panel information is transmitted from the command operation panel A20a to the command operation panel B20b (A06). While the command operation panel information is being transmitted from the command operation panel A20a to the command operation panel B20b (command operation panel information duplication, S05), the panel duplication button of the command operation panel B20b is in the standby off state (FIG. 6). (C)) For example, an orange blinking display is displayed (FIG. 6 (d)). The command operation panel information is updated on the command operation panel B20b (S06), and the panel duplication button of the command operation panel B20b becomes, for example, an orange lighting display (FIG. 6 (e)). After that, an OK command operation panel information update response is performed from the command operation panel B20b to the command operation panel A20a (A07). In that state, when the operation panel switching button of the command operation panel B20b of the command operation panel B20b is pressed, the command operation panel B20b is in a state where the operation screen information based on the duplicated command operation panel information and the command operation based on the call information can be performed. A command operation start notification based on the duplicated command operation panel information is transmitted from the command operation panel B20b to the command operation panel A20a (A08). The command operation panel information of the command operation panel A20a on the command operation panel B20b is developed in the background, and when the operation panel switching button is pressed, the operation screen and the call state are switched (FIG. 6 (f)).

In this state, the command operation panel information of the command operation panel A20a is duplicated on the command operation panel B20b, and the commander of the command operation panel A20a, the commander of the command operation panel B20b, and the command slave unit A30a can make a three-way call. Becomes (A09).

Finally, when the commander of the command operation panel A20a presses the recovery button (S07), a disconnection signal is transmitted via the command telephone device 100 (A10), and a disconnection response signal is transmitted from the command telephone device 100. (A11). A disconnection signal is transmitted from the command telephone device 100 to the command slave unit A30a (A12). The command operation panel A20a receives a disconnection response signal from the command telephone device 100 (A13). The command operation panel B20b also receives a disconnection response signal from the command telephone device 100 (A14).

Finally, the end signal is transmitted from the command operation panel A20a to the copy destination command operation panel B20b (A15), and the command operation panel B20b transmits an end response signal to the command operation panel A20a (A16). At this point, the line button of the command slave unit A is turned off, indicating that the line is free.
The command operation panel of the duplication destination may hold the command operation panel information in the plurality of other command operation panels, and may switch the information in order each time the command operation panel is pressed.

As described above, in the command telephone system of the present embodiment, the operation screen information and the call information of the command operation panel are duplicated on another command operation panel so that they can be used, thereby connecting to the command telephone device. As a result, the commander who operates the other command operation panel can immediately reproduce the situation of the command operation panel of the duplication source, and the other command operation panel can immediately perform an appropriate operation. In particular, in the case of an emergency response in an emergency situation, it is possible to request support and respond promptly.

20 ... Command operation panel 30 ... Command slave unit 100 ... Command telephone device 21 ... Handset

Claims (2)

It is a command telephone system that makes a call from the command operation panel to the command slave unit via a command telephone device.
The command operation panel is
Holds command operation panel information consisting of operation screen information and call information,
Duplicate the command operation panel information of the first command operation panel and send it to the second command operation panel.
The second command operation panel is based on the command operation panel information.
A command telephone system characterized in that an operation screen of the first command operation panel is displayed, the call state of the first command operation panel is restored, and a call is made. The command telephone system according to claim 1, wherein the command operation panel includes a display object for duplicating the command operation panel information and transmitting it to another command operation panel in the operation screen information.

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