JP6979690B2 - Security center device and control method of security center device - Google Patents

Description

The present invention relates to a security center device and a control method for a security center device for receiving a reception journal which is information from a security terminal that monitors the security status of a security target facility and managing the security target facility.

Conventionally, the security center monitors the received journal, which is information from the security terminal that monitors the security status of the security target facility, and when an abnormality notification (alarm information) such as illegal intrusion is issued to the security target facility, The controller who confirmed the received journal at the security center will contact the guard and the guard will be dispatched to the security target facility where the abnormality was notified. However, there are many false alarms in the alarm information, and if it is a false alarm, it is not necessary to dispatch a guard, avoid unnecessary dispatch of guards, and only the true report (notification when there is a real abnormality). It is required to dispatch security guards efficiently and promptly.

Various methods have been proposed to reduce such false alarms. For example, in the security device shown in Patent Document 1, the probability that the sensor reaction signal obtained in time series from a plurality of sensors installed in each of a plurality of detection target areas and the causal relationship of the sensor reaction are obtained by using a dynamic Basin network. Using the judgment model expressed as a model, the certainty that the object belonging to each category is the sensor reaction factor is calculated for each category of the object that can be the sensor reaction factor, and the sensor reaction is calculated based on the calculated certainty. By determining the category of the object that is the factor, the sensor reaction factor can be estimated with high accuracy without requiring a lot of trouble for setting and without limiting the type of sensor to be used, and the sensor is erroneous. We are trying to effectively reduce false alarms caused by reactions.

Japanese Unexamined Patent Publication No. 2011-113411

However, in many cases, the cause of the false alarm that actually occurs is fixed for each facility to be guarded, and there are many false alarms due to human error, so even if it is limited to the sensor, the false alarm is suppressed as a whole. It is not possible.

The present invention has been made in view of such circumstances, and by making it easier for the controller to determine whether or not the information is a false alarm based on past false alarms and information notified in advance, the accuracy and efficiency of security can be improved. It is an object of the present invention to provide a security center device and a control method for the security center device, which are possible.

The security center device according to claim 1 relates to a receiving means for receiving a reception journal from a security terminal by a security center device located at a different location from the security target facility, and a reception journal and a reception journal. A storage means for storing information to be stored, an input means for inputting information related to the received journal, and a display control means for displaying the received journal stored in the storage means and the information related to the received journal. It is characterized in that the information related to the received journal is the misreport-related information related to the false report about the individual received journal.

In the security center device according to claim 2, the false alarm related information is the false alarm cause information which is the cause of the false alarm when the received journal is a false alarm, and the false alarm cause information can be input by the input means, and the false alarm cause information. Is stored in the storage means, and the false alarm cause information can be displayed by the display control means.

When the security center device according to claim 3 receives a new reception journal, the display control means searches for a past reception journal in the storage means related to the same security terminal to which the reception journal was issued. When the false alarm cause information related to the past received journal is stored in the storage means, the past received journal and the false alarm cause information related to the past received journal are displayed together with the new received journal.

In the security center device according to claim 4, when the receiving journal is the start or cancellation of the alert of the security terminal, the false alarm related information is notified from the security target facility side where the security terminal is installed. It is the notification information of the scheduled start or release time of the warning of the terminal, and the notification information can be input by the input means, the notification information is stored in the storage means, and the notification information can be displayed by the display control means. And.

The security center device according to claim 5 indicates that the notification information exists when the display control means displays the past reception journal in the storage means and the notification information related to the reception journal to be displayed exists. It is characterized in that the notification information can be displayed together with the received journal to be shown and displayed.

The control method of the security center device according to claim 6 is such that the security center device located at a different location from the security target facility receives a reception journal from the security terminal, stores the received reception journal, and receives the reception journal. Enter the information related to the received journal, store it with the received received journal, display the stored received journal and the information related to the received journal, and the information related to the received journal is about the individual received journal. It is characterized in that it is information related to false alarms related to false alarms.

The control method of the security center device according to claim 7 is that the false alarm related information is the false alarm cause information that is the cause of the false alarm when the received journal is a false alarm, and the false alarm cause information is input and the false alarm cause information is obtained. It is memorized and is characterized by displaying false alarm cause information.

The control method of the security center device according to claim 8 searches for a stored past reception journal related to the same security terminal to which the reception journal was issued when a new reception journal is received, and searches for the past reception journal. When the false alarm cause information related to the received journal is stored, the past received journal and the false alarm cause information related to the past received journal are displayed together with the new received journal.

In the control method of the security center device according to claim 9, when the receiving journal is the start or cancellation of the alert of the security terminal, false alarm related information is notified from the security target facility side where the security terminal is installed. Further, it is the notification information of the scheduled start or cancellation time of the security terminal, and is characterized in that the notification information is input, the notification information is stored, and the notification information is displayed.

The control method of the security center device according to claim 10 indicates that, when displaying the stored reception journal, if there is notification information related to the reception journal to be displayed, it indicates that the notification information exists, and the reception is displayed. It is characterized by displaying announcement information together with the journal.

According to the present invention, the received journal is received from the security terminal, the received received journal is stored, the information related to the received received journal is input, and the received journal is stored together with the received received journal. Information related to the receiving journal is displayed, and the information related to the receiving journal is misinformation related information related to the misinformation about the individual receiving journal. By making it easier to determine whether or not a false alarm is reported, it is possible to improve the accuracy and efficiency of security.

It is a block diagram which shows an example of the structure which concerns on the security center apparatus which concerns on this invention. It is explanatory drawing which shows the example of the information such as a reception journal displayed by the display control means of the security center apparatus.

Hereinafter, the embodiment of the present invention will be specifically described with reference to the drawings. FIG. 1 is a configuration diagram showing an example of a configuration related to the security center device according to the present invention. FIG. 2 is an explanatory diagram showing an example of information such as a reception journal displayed by the display control means of the security center device. The security system 1 including the security center device 22 in the embodiment of the present invention uses various sensors (not shown) provided in the security target facility 8 to be guarded, and an abnormality detected by the sensors externally by using the telecommunications line 5. It is composed of a security center 20 including a security terminal 10 which is a security device capable of transmitting information to the user, and a security center device 22 for managing information such as an abnormality.

The security terminal 10 includes a control device that is an interface with a sensor or the like, and a communication device that can transmit information such as an abnormality to the outside. Further, the telecommunication line 5 is a public line network, for example, an analog subscriber line (including an ADSL line and an optical line), an ISDN line, a mobile telephone network, a PHS network, and the like. The telecommunication line 5 is not limited to the wired one, and may be connected wirelessly.

The security center 20 is generally provided in a security company, receives a reception journal which is information from a security terminal 10 that monitors the security status of the security target facility 8, via a telecommunications line 5, and receives security target facilities. The security center device 22 for managing the 8 is provided. The security center device 22 is composed of a monitoring table that displays the occurrence of an abnormality and informs the controller of the security center 20, a communication device that connects the telecommunication line 5 and the monitoring table, and the like. There are a plurality of security target facilities 8 connected to one security center device 20 via the telecommunication line 5, and are connected to the security center 20 (security center device 22) via the telecommunication line 5. ..

The security center device 22 controls various information, such as a receiving means for receiving a receiving journal from the security terminal 10, an input means for inputting various information, and a storage means for storing various information. It is equipped with a display control means for displaying. Specifically, the security center device 22 may be, for example, a computer terminal, and the display control means may be a central processing unit and a monitor. The security center device 22 is not limited by its form as long as it includes a receiving means, an input means, a storage means, and a display control means as a function as one system.

More specifically, each means of the security center device 22 has a function for storing information related to the receiving journal and the receiving journal, and the input means is related to the receiving journal. It has a function of inputting information, and the display control means has a function of displaying a reception journal stored in the storage means and information related to the reception journal. And here, the information related to the received journal is the false alarm related information related to the false alarm about the individual received journal. Details of the information related to false alarms will be described later. Hereinafter, the operation / operation of the security system 1 configured as described above, particularly the security center device 22, will be described with specific examples.

The example described in the first embodiment (Example 1 in FIG. 2) is a case where the false alarm related information 34 is the false alarm cause information 36 which is the cause of the false alarm when the receiving journal 32 is a false alarm.

When the security center device 22 receives the reception journal from the security terminal 10, the security center device 22 stores the received reception journal 32 in the storage means and displays the received reception journal 32 by the display control means. Specifically, in the part of the reception journal 32 of the information 30 such as the reception journal of FIG. 2, in Example 1, an abnormality occurred at the entrance on the first floor from the security target facility 0001 at 05:23 on December 05, 2017. It receives what has been done, stores it in the storage means, and displays it by the display control means.

Here, when the reception journal of Example 1 occurs, the controller calls the security target facility 0001 and confirms the situation if the security destination is in the released state. In addition, if the security guard is on alert, a security guard will be sent to the site to check the situation at the site. Then, the information about the situation obtained by the telephone confirmation to the security target facility 0001 or the on-site confirmation of the guard (here, it is the cause of the false alarm, and the false alarm related information 34 is the false alarm when the receiving journal 32 is the false alarm). The false alarm cause information 36), which is the cause of the false alarm, is input by the input means as the false alarm cause information 36 of Example 1 in FIG. 2, for example, "a false alarm occurs when the morning edition is published". The input false alarm cause information 36 is stored in the storage means together with the corresponding reception journal 32. Then, the reception journal 32 of Example 1 and the false alarm cause information 36 of Example 1 stored in the storage means can be displayed.

In this way, the past received journal 32 is stored, and if the past received journal 32 is a false alarm, the false alarm cause information 36 is input at any time and stored in the storage means.

Then, when a new reception journal 32 is received, the display control means searches for the past reception journal 32 in the storage means related to the same security terminal 10 to which the reception journal 32 was issued. When the false alarm cause information 36 related to the past received journal 32 is in the storage means, the display control means displays the past received journal 32 and the false alarm cause information 36 related to the past received journal together with the new received journal 32. To do so.

For example, as in Example 1 of FIG. 2, when the past reception journal 32 exists and the false alarm cause information 36 is stored in the security target facility 0001, as shown in Example 1 of FIG. The past received journal 32 and the false alarm cause information 36 are displayed by the display control means. The controller can deal with the new reception journal 32 by using the past reception journal 32 and the false alarm cause information 36 of the same security target facility 8 as judgment materials.

In the example described in the second embodiment (Examples 2 and 3 in FIG. 2), the false alarm-related information 34 is notified by the reception journal 32 from the security target facility 8 side in which the security terminal 10 is installed. This is the case where the notification information 38 is the scheduled start or release time of the 10 alerts.

When the security center device 22 receives the security release reception journal from the security terminal 10, the security center device 22 stores the received reception journal 32 in the storage means and displays the received reception journal 32 by the display control means. Specifically, in the part of the reception journal 32 of the information 30 such as the reception journal of FIG. 2, in Example 2, the security is received from the security target facility 0002 at 07:18 on December 06, 2017. Then, it is stored in the storage means and displayed by the display control means.

If the security target facility 0002 in Example 2 informs the security center 20 in advance (for example, around 16:00 in the evening) that "I will work overtime until midnight tonight", Example 2 of the security target facility 0002 As the notification information 38 of the reception journal 32 of the release of security, input "There is contact with overtime work until 20:00 at midnight" by the input means, and store it in the storage means. As a result, the reception journal 32 of Example 2 and the notification information 38 of Example 2 stored in the storage means can be displayed.

Then, the controller confirms the notification information 38 in Example 2 of FIG. 2 when the security target facility 0002 does not start the security even when the security starts at the time when the security is normally started. Security can be performed according to the request of the security target facility 0002, and the controller does not need to make unnecessary contact to the security target facility 0002 or dispatch security guards unnecessarily. If it is not necessary to display all the contents of the notification information 38 displayed by the display control means, only the existence of the notification information 38 may be displayed.

In actual operation, as shown in Example 3, when the security start reception journal 32 is received from the security target facility 0002 at 00:05 on December 07, 2017 and displayed. , The controller can confirm that the situation is as announced, and can confirm that there is no abnormality in the security target facility 0002.

Further, if the notification information 38 input in Example 2 is provided with a display period (for example, 3 days), the reception journal 32 indicating the release state detection information for the corresponding security target facility 8 is "contacted" for 3 days from the input. The notification information 38 can be displayed.

According to the security center device 22 configured as described above, the controller does not suppress the false alarm itself, but makes it easier for the controller to determine whether or not the false alarm is based on the past false alarm or the information notified in advance. It is possible to improve the accuracy and efficiency of security.

The present invention allows for various embodiments and modifications without departing from the broad spirit and scope of the invention. Further, the above-described embodiments are for explaining the present invention, and do not limit the scope of the present invention. That is, the scope of the present invention is shown not by the embodiment but by the scope of claims. Then, various modifications made within the scope of the claims and within the scope of the equivalent invention are considered to be within the scope of the present invention.

As described above, according to the present invention, it is possible to improve the accuracy and efficiency of security by making it easier for the controller to determine whether or not it is a false alarm based on past false alarms and information notified in advance. It is possible to provide a control method for a center device and a security center device.

1 ... Security system 5 ... Telecommunications line 8 ... Security target facility 10 ... Security terminal 20 ... Security center 22 ... Security center device 30 ... Reception journal, etc. Information 32 ... Received journal 34 ... False alarm related information 36 ... False alarm cause information 38 ... Notification information

Claims (10)

In the security center device for receiving the reception journal, which is information from the security terminal that monitors the security status of the security target facility, and managing the security target facility.
A receiving means for receiving the receiving journal from the security terminal by the security center device located at a different location from the security target facility.
A storage means for storing the received journal and information related to the received journal, and
An input means for inputting information related to the received journal, and
A reception journal stored in the storage means and a display control means for displaying information related to the reception journal are provided.
A security center device, characterized in that the information related to the received journal is false alarm related information related to false alarms about the individual received journals. The misinformation-related information is misinformation cause information that is the cause of the false alarm when the received journal is a false alarm.
The security according to claim 1, wherein the false alarm cause information can be input by the input means, the false alarm cause information is stored in the storage means, and the false alarm cause information can be displayed by the display control means. Center device. When a new reception journal is received,
The display control means
When the past received journal in the storage means related to the security terminal same as the one to which the received journal was issued is searched, and the false alarm cause information related to the past received journal is in the storage means.
The security center device according to claim 2, wherein the past reception journal and false alarm cause information related to the past reception journal are displayed together with the new reception journal. When the received journal is the start or release of the alert of the security terminal,
The false alarm-related information is the notification information of the scheduled start or cancellation time of the security terminal, which is notified from the security target facility side where the security terminal is installed.
The security center device according to claim 1, wherein the notification information can be input by the input means, the notification information is stored in the storage means, and the notification information can be displayed by the display control means. .. The display control means
In displaying the past received journal in the storage means,
If the announcement information related to the received journal to be displayed exists,
The security center device according to claim 4, wherein the notification information is displayed to the effect that the notification information exists, and the notification information can be displayed together with the reception journal to be displayed. In the control method of the security center device for receiving the reception journal which is the information from the security terminal that monitors the security status of the security target facility and managing the security target facility.
The security center device located at a different location from the security target facility
The reception journal is received from the security terminal, and the reception journal is received from the security terminal.
The received received journal is stored, and the received journal is stored.
Enter the information related to the received receive journal and store it together with the received receive journal.
Display the stored receive journal and information related to the receive journal.
A method for controlling a security center device, wherein the information related to the received journal is false alarm related information related to a false alarm about the individual received journal. The misinformation-related information is misinformation cause information that is the cause of the false alarm when the received journal is a false alarm.
The control method for a security center device according to claim 6, wherein the false alarm cause information is input, the false alarm cause information is stored, and the false alarm cause information is displayed. When a new reception journal is received,
When the past received journal related to the same security terminal as the one to which the received journal was issued is searched and the false alarm cause information related to the past received journal is stored.
The control method for a security center device according to claim 7, wherein the past reception journal and false alarm cause information related to the past reception journal are displayed together with the new reception journal. When the received journal is the start or release of the alert of the security terminal,
The false alarm-related information is the notification information of the scheduled start or cancellation time of the security terminal, which is notified from the security target facility side where the security terminal is installed.
The control method for a security center device according to claim 6, wherein the notification information is input, the notification information is stored, and the notification information is displayed. In displaying the stored received journal,
If the announcement information related to the received journal to be displayed exists,
The control method for a security center device according to claim 9, wherein the notification information is displayed together with the reception journal to indicate that the notification information exists.

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