JP6984982B2 - Laundry support system and laundry support program - Google Patents

Description

The present invention relates to a washing support system and a washing support program.

Conventionally, when washing is performed at home and the laundry becomes dry, it is often necessary to rewash the laundry because of odor or the like. However, if the environment required for drying was not prepared, the same situation would be repeated when the clothes were washed again and dried again. On the other hand, in recent years, an increasing number of people are supporting washing and drying at home by using services of laundry companies such as coin laundry or using equipment of laundry companies. Therefore, one of the solutions to the repeated re-washing is to use the service of the laundry company such as a coin laundry, the equipment of the laundry company, or the external laundry facility at an appropriate timing. However, from such a viewpoint, there is no system for guiding the washing user, and there are many requests for providing such information.

Further, in Patent Document 1, when the operation of a plurality of washing machines and a plurality of dryers is completed, the washing machines and dryers are urged to be usable as soon as possible to increase the operation rate of the equipment. The system that makes it possible is shown.

In this system, the user simply inputs the number of the device corresponding to the washing machine to be used in advance and the telephone number to be notified by the user from the tablet PC, and when the operation of the washing machine to be used is completed, the master unit is used. Notification is sent to the mobile phone terminal to be notified by the user via a telephone line which is a communication means.

Further, in Patent Document 2, the conventional coin laundry is unsanitary for shared use, unsafe at night, difficult to use for women who have detergent and coins and work, and it is difficult to fold the laundry after drying. In view of the above, those that provide various customer services and improve customer satisfaction are disclosed.

This system is characterized by being able to receive orders 24 hours a day using the Internet, having a staff member go to the customer to make a complete order, and the price is pay-as-you-go. Furthermore, the payment method uses the Internet payment system in combination with cash, improving customer convenience. For laundry, deodorant and disinfectant are used in combination with detergent to ensure hygiene for shared use, and after drying, the laundry is shaped and folded and delivered to customers. By constructing a database of basic customer information and utilizing the Internet and barcode system, various customer services are provided to improve customer satisfaction.

Further, Patent Document 3 discloses a system for providing a system for pre-booking facilities such as toilets. This system is connected to a reservation management server connected to a mobile terminal owned by a predetermined user via a network, an electronic lock installed on the door of the toilet, and a reservation management server, and is instructed by the reservation management server. It is equipped with a controller that controls the locking and unlocking of electronic locks, and includes the possibility of being applied to the management of laundry-related equipment in coin laundry.

Further, the system described in Patent Document 3 is provided with a reservation function in which the reservation management server transmits a toilet usage securing command to the controller based on the request for the toilet reservation from the mobile terminal, and the controller. However, it is equipped with a usage restriction function that locks the electronic lock according to the usage assurance command.

Japanese Unexamined Patent Publication No. 2015-163182 Japanese Unexamined Patent Publication No. 2008-284313 Japanese Unexamined Patent Publication No. 2003-233740

The present invention can eliminate the possibility that when the laundry is dried, the laundry is dried for a long time and the process of re-laundry is repeated many times. The purpose is to provide a laundry support system and a laundry support program that can be efficiently executed in an environment including the use of services or the use of equipment of laundry companies.

The washing support system according to the present embodiment predicts the drying time until the laundry is completely dried based on the sensor unit that detects the drying degree value data of the laundry and the drying degree value data obtained from the sensor unit. Drying time predicting means, abnormality detecting means that monitors the predicted drying predicted time and detects an abnormality in the predicted drying time, and when the abnormality detecting means detects an abnormality, the laundry company uses the service or washing. It is characterized in that it is provided with a laundry business operator usage recommendation means for transmitting a business operator recommendation message for equipment use to a user terminal.

The block diagram of the washing support system configured by using the washing support device which concerns on 1st Embodiment. The flowchart which shows the operation of the washing support device which concerns on 1st Embodiment. The block diagram of the washing support system configured by using the washing support device which concerns on 2nd Embodiment.

Hereinafter, the washing support system and the washing support program according to the embodiment of the present invention will be described with reference to the accompanying drawings. In each figure, the same components are designated by the same reference numerals, and duplicate description will be omitted. FIG. 1 shows a configuration diagram of a washing support system configured by using the washing support device according to the first embodiment.

This washing support system is provided with a sensor unit 1, a server 2 as a washing support device, a notification terminal 3 as a user terminal, and a washing place 5 as a site for using services of a washing company or using equipment of a washing company. Has been done. The sensor unit 1 detects the dryness degree data of the laundry, and includes a moisture sensor 10, an amplifier 11, an A / D conversion unit 12, a computer unit 13, a data transmission unit 14, and a battery 15. A plurality of sensor units 1 are provided for a plurality of homes, but only one is shown here.

In the present embodiment, the moisture sensor 10 can measure the impedance according to the amount of moisture by sandwiching or contacting the laundry, and any sensor that can obtain this impedance data as the degree of dryness value data may be used. It is possible to adopt a sensor in which various dryness degree values are obtained, such as one that obtains a dryness degree value by light reflectance and one that obtains a dryness degree value corresponding to the water content by image processing.

The amplifier 11 amplifies the output of the moisture sensor 10, and the A / D conversion unit 12 digitizes the output (analog signal) of the moisture sensor 10 amplified by the amplifier 11. The data transmission unit 14 transmits digitized dryness ratio data. The computer unit 13 has a configuration having a function similar to that of a so-called microcomputer, and controls the sampling timing of the moisture sensor 10, the conversion timing of the A / D conversion unit 12, the transmission control of the data transmission unit 14, and the like. .. The battery 15 functions as a power supply unit for supplying power to the moisture sensor 10, the amplifier 11, the A / D conversion unit 12, the computer unit 13, and the data transmission unit 14.

A plurality of notification terminals 3 are provided. The notification terminal 3 is a user terminal, and can be configured by a smartphone, a mobile phone, a PDA (personal digital assistant), a PC (personal computer), or the like. The notification terminal 3 includes a control unit 30 that controls the notification terminal 3 in an integrated manner, a transmission / reception unit 31 that transmits / receives data to / from the outside, an LCD for displaying necessary information, a data display unit 32 composed of LEDs, and the like, and a desired data display unit 32. A data input unit 33 for inputting commands and data is provided.

There are a plurality of laundry establishments 5. Here, a plurality of laundry-related devices 51-1, 51-2, ..., 51-n are provided in the laundry establishment 5 which is a coin laundry. The washing-related devices 51-1, 51-2, ..., 51-n are washing machines, dryers and the like. The laundry-related devices 51-1, 51-2, ..., 51-n are electronically locked / unlocked by receiving a usage control command for switching the device between the usable state and the unusable state. Locking means 52-1, 52-2, ..., 52-n are provided. The laundry establishment 5 controls the laundry-related devices 51-1, 51-2, ..., 51-n, monitors during use and non-use, and electronically locks the means 52-1. A control unit 50 that performs various types of management, such as giving usage control commands to 52-2, ..., 52-n, is provided. The control unit 50 is provided with a transmission / reception unit (not shown), and can transmit and receive various data and information to and from the server 2.

The server 2 includes a computer unit 40, an external storage device 20, a data receiving unit 21, and a data transmitting unit 22. The data receiving unit 21 receives data from the outside, and the data transmitting unit 22 transmits data to the outside.

The computer unit 40 is a component of a computer in which the server 2 performs various processes as a washing support device, and is a drying time predicting means 41, an abnormality detecting means 42, a washing company use recommended means 43, and a coin laundry usage information DB (database). (Hereinafter, the same applies to the DB)) The management means 44 and the coin laundry use reservation status management means 45 are provided.

The drying time predicting means 41 predicts the drying time until the laundry is completely dried based on the dryness degree value data obtained from the sensor unit 1. The external storage device 20 is provided with a dryness degree value data DB 23, and the dryness degree value data from the start of drying obtained from the plurality of sensor units 1 to the removal of the sensor unit 1 is stored in the dryness degree value data DB 23. Has been done.

Based on the dryness degree data stored in the dryness degree value data DB 23, the computer unit 40 has data on the time from the start of drying to the completion of drying of each piece of laundry, and the drying at the start of drying and the completion of drying. The degree value data, the constant value data when the dryness degree data reaches a constant value indicating the drying completion state, etc. are obtained. The time required to complete the drying and the constant value data when the dryness degree data reaches a constant value indicating the drying completion state are paired and stored in the dryness degree value data DB 23 as the drying time prediction data.

Further, the dryness degree value data DB 23 is provided with an abnormal value threshold value for the estimated drying time and abnormal time data for detecting an abnormality when a predetermined time or more has elapsed after the estimated drying time stayed at the predetermined value. There is. The drying time predicting means 41 obtains a classification from the incoming dryness degree value data based on the drying time prediction data, and predicts the drying prediction time.

The abnormality detecting means 42 provided in the computer unit 40 monitors the drying predicted time predicted by the drying time predicting means 41 and detects an abnormality in the drying predicted time. For example, the abnormality detecting means 42 may have a drying prediction time of equal to or longer than an abnormal value threshold value (provided in the dryness degree value data DB 23), or a predetermined time (dryness degree) after the drying prediction time stays at a predetermined value. An abnormality can be detected when the time has passed (provided in the value data DB 23) or more. Further, the abnormality can be detected when the time for which the dryness degree data stays at the predetermined value is longer than a predetermined time (provided in the dryness degree value data DB 23).

When the abnormality detecting means 42 detects an abnormality, the washing company use recommended means 43 provided in the computer unit 40 sends a recommended message of the washing company's service use or the washing company's equipment use to the user terminal. Send. Here, the use of the service of the laundry company means, for example, the use of the washing and drying service of the laundry, and the use of the equipment of the washing company means the use of the washing machine and the dryer of the coin laundry. It shall point to that.

Since the washing support device of the present embodiment operates by the program corresponding to the flowchart shown in FIG. 2 using the above configuration, the operation will be described with reference to this flowchart. This flowchart shows the processing for each laundry. The process is started, and it is detected whether the dryness degree data of the laundry has arrived (S11). When the dryness degree value data does not arrive, it is detected whether the data has not arrived for a certain period of time (S12). If it branches to YES in this step S12, it becomes an end, and if it branches to NO, it returns to step S11 and the processing is continued.

On the other hand, when the branch is set to YES in step S11, the drying degree value data is taken in (S13) and the drying time of the laundry is predicted (S14). Next, it is detected whether the estimated drying time is equal to or longer than the abnormal threshold value (S15), and if NO, the process proceeds to step S16, and it is detected whether the estimated drying time has elapsed at a predetermined value or more (S16). ). If the branch is made to NO in step S16, the process returns to step S11 and the process is continued.

On the other hand, when branching to YES in step S15 or branching to YES in step S16, a recommendation message for using the service of the laundry company or using the equipment of the laundry company is transmitted to the user terminal (S17), and the end. Will be. The address of the user terminal is sent together with the dryness degree value data sent in step S13.

In the present embodiment, the laundry establishment 5 is a coin laundry or a cleaning shop, and there are a plurality of laundry establishments 5. The coin laundry usage information DB 24 provided in the external storage device 20 stores "contact information such as an address, a name, and a telephone number" as identification information and location information of a coin laundry or a laundry as a laundry establishment 5. .. On the other hand, the address information of the sensor unit 1 is sent to the sent dryness degree value data. Therefore, in the recommended message, the identification information and the location information for identifying the available coin laundry are read from the coin laundry usage information DB 24, and these information are transmitted. Here, "available" means that the address sent from the user terminal is close.

Further, in the present embodiment, the coin laundry usage information DB 24 stores usage information of the washing-related devices 51-1, 51-2, ..., 51-n in the coin laundry. Therefore, information on whether the laundry-related devices 51-1, 51-2, ..., 51-n can be used or are in use in an empty state can be obtained from the coin laundry usage information DB 24. ..

The coin laundry usage information database management means 44 collects usage information of the washing-related devices 51-1, 51-2, ..., 51-n in the coin laundry and stores them in the coin laundry usage information DB 24. Send the recommendation message with this usage information included. You may send the message "Unit XX can be used" or the message "Unit XX can be used" by numbers.

In the present embodiment, the coin laundry usage reservation status information DB (database) 25 that stores the usage reservation status information of the washing-related devices 51-1, 51-2, ..., 51-n in the coin laundry in the external storage device 20. It is equipped with. The coin laundry use reservation status information DB 25 stores information on whether or not there is a reservation for each of the laundry-related devices 51-1, 51-2, ..., 51-n by dividing the time. Further, the coin laundry use reservation status management means 45 provided in the computer unit 40 uses the washing-related devices 51-1, 51-2, ..., 51-n in the coin laundry from the notification terminal 3 which is a user terminal. The reservation request is accepted and reflected in the information of the coin laundry use reservation status information DB 25.

As described above, since the laundry operator use recommended means 43 transmits the usage information of the laundry-related devices 51-1, 51-2, ..., 51-n to the user terminal, " By sending a request to server 2 "I would like to use Unit XX for XX hours from XX hours on XX days," the information in the coin laundry usage reservation status information DB25 is used to confirm, and if no reservation is made, the coin laundry is checked. The reservation is set by changing the information of the usage reservation status information DB 25, and the reservation acceptance is returned to the user terminal. Of course, if the reservation is not possible, the user terminal is returned to the effect that the reservation cannot be accepted without changing the information in the coin laundry use reservation status information DB 25.

As described above, the washing-related devices 51-1, 51-2, ..., 51-n in the coin laundry receive the use control command for switching the device between the usable state and the unusable state. Electronic locking means 52-1, 52-2, ..., 52-n for locking / unlocking are provided. The coin laundry use reservation status management means 45 receives the use reservation request for the laundry-related devices 51-1, 51-2, ..., 51-n in the coin laundry from the user terminal, and the coin laundry use reservation status information DB 25 A use control command is transmitted to the control unit 50 in order to lock the electronic lock means 52-1, 52-2, ..., 52-n of the corresponding device of the coin laundry related to the reservation registered in. That is, the use control command is transmitted to the control unit 50 by the reservation reception, and in response to this, the control unit 50 prevents others from using the laundry-related equipment 51-1, 51-2, ... ..., The electronic locking means of the corresponding laundry-related device in 51-n is set to the locked state.

Further, when the coin laundry use reservation status management means 45 receives a reservation request for use of a washing-related device in a coin laundry from a user terminal, the coin laundry use reservation status management means 45 transmits information for unlocking the electronic lock means from the user terminal to the user terminal. That is, at the reserved time, the electronic locking means of the corresponding laundry-related device is locked. The notification terminal 3, which is a user terminal, stores information for unlocking the electronic locking means in response to the above transmission, and information for unlocking the electronic locking means from the notification terminal 3 (use control). It is configured to be able to send commands). By using this function, the lock can be unlocked at the place where the corresponding laundry-related equipment is installed in the coin laundry, and the laundry-related equipment can be used.

Next, the second embodiment is shown in FIG. In the present embodiment, the external storage device 20A of the server 2A includes a user schedule DB (database) 26 in addition to the dryness rate data DB 23, the coin laundry usage information DB 24, and the coin laundry usage reservation status information DB 25. User schedule information is registered in the user schedule DB 26. There are no restrictions on the content of the schedule information, but basically events and schedules that are likely to increase the amount of laundry are sent from the notification terminal 3.

A coin laundry use solicitation means 46 is added to the computer unit 40A. When the user's schedule information is sent from the notification terminal 3, the coin laundry use solicitation means 46 registers the user's schedule information together with the user terminal identification information (or address) in the user schedule DB 26. Further, the coin laundry use solicitation means 46 searches for the user's schedule information in the user schedule DB 26, and sends a solicitation message urging the use of the coin laundry to the corresponding user terminal based on the schedule information. The schedule information of the user schedule DB 26 is searched to obtain a predetermined keyword for which the solicitation message should be sent. For example, it searches whether keywords such as athletic meet, exercise, sports, running, marathon, and gymnastics are registered, and if applicable, sends a solicitation message urging the use of a coin laundry to the relevant user terminal.

The user of the user terminal who received the solicitation message urging the use of the coin laundry can proceed to the coin laundry use reservation and the like described in the first embodiment, and can process the laundry that cannot be handled by the household laundry equipment. Can be done properly.

1 Sensor unit 2, 2A server 3 Notification terminal 5 Washing office 10 Moisture sensor 11 Amplifier 12 A / D conversion unit 13 Computer unit 14 Data transmission unit 15 Battery 20, 20A External storage device 21 Data reception unit 22 Data transmission unit 23 Drying Degree value data DB
24 Coin laundry usage information DB
25 Coin laundry usage reservation status information DB
26 User schedule DB
30 Control unit 31 Transmission / reception unit 32 Data display unit 33 Data input unit 40, 40A Computer unit 41 Drying time prediction means 42 Abnormality detection means 43 Washing company use recommended means 44 Coin laundry usage information DB management means 45 Coin laundry usage reservation status management means 46 Coin-operated laundry solicitation means 50 Control unit 51-1, 51-2, ..., 51-n Laundry-related equipment 52-1, 52-2, ..., 52-n Electronic locking means

Claims (16)

A sensor unit that detects the dryness value data of laundry,
Based on the drying degree value data obtained from the sensor unit, a drying time predicting means for predicting the drying time until the laundry is completely dried, and a drying time predicting means.
An abnormality detecting means for monitoring the predicted drying predicted time and detecting an abnormality in the predicted drying time,
When the abnormality detecting means detects an abnormality, the washing company use recommended means for transmitting a recommendation message for using the service of the laundry company or the equipment of the washing company to the user terminal, and the washing company use recommended means.
A washing support system characterized by being equipped with. Claim 1 is characterized in that the abnormality detecting means detects an abnormality when the estimated drying time is equal to or longer than the abnormal value threshold value, or when the predicted drying time has remained at a predetermined value and the predetermined time or more has elapsed. The washing support system described in. The equipment of the laundry company is a laundry-related equipment of a coin laundry.
The washing support system according to claim 1 or 2, wherein the washing business operator usage recommended means transmits identification information and location information identifying available coin laundry together with a washing business operator usage recommendation message. .. A coin laundry usage information database that stores usage information of laundry-related equipment in a coin laundry,
A coin laundry usage information database management means that collects usage information of washing-related equipment in a coin laundry and stores it in the coin laundry usage information database.
Equipped with
The washing support system according to claim 3, wherein the washing business operator recommended means obtains identification information and location information for identifying an available coin laundry from the coin laundry usage information database. A coin laundry usage reservation status information database that stores usage reservation status information for laundry-related equipment in coin laundry, and
A coin laundry usage reservation status management means that receives a reservation request for use of laundry-related equipment in a coin laundry from a user terminal and reflects it in the information in the coin laundry usage reservation status information database.
The washing support system according to claim 4, wherein the washing support system is provided . Laundry-related equipment in a coin laundry is equipped with an electronic locking means that locks and unlocks the equipment in response to a usage control command that switches the equipment between usable and unusable states.
The coin laundry use reservation status management means is an electronic lock means of the corresponding device of the coin laundry related to the reservation registered in the coin laundry use reservation status information database when the use reservation request of the laundry-related device in the coin laundry is received from the user terminal. The washing support system according to claim 5, wherein a use control command is transmitted to a control unit for locking. The coin laundry use reservation status management means is characterized in that when a request for use reservation of a laundry-related device in a coin laundry is received from a user terminal, information for unlocking the electronic lock means is transmitted from the user terminal to the user terminal. The washing support system according to claim 6. A user schedule database in which user schedule information is registered, and
A coin laundry use solicitation means that searches the user's schedule information in the user schedule database and sends a solicitation message prompting the use of the coin laundry to the corresponding user terminal based on the schedule information.
The washing support system according to any one of claims 3 to 7, wherein the washing support system is provided . Computer,
A drying time predicting means that predicts the drying time until the laundry is completely dried based on the drying degree data obtained from the sensor unit that detects the drying degree data of the laundry.
Anomaly detecting means for monitoring the predicted drying predicted time and detecting an abnormality in the predicted drying time,
When the abnormality detecting means detects an abnormality, a washing company use recommended means for transmitting a recommendation message for using the service of the laundry company or using the equipment of the laundry company to the user terminal.
A laundry support program characterized by functioning as. Using the computer as the abnormality detecting means, the computer is made to function to detect an abnormality when the estimated drying time is equal to or longer than the abnormal value threshold value, or when the estimated drying time has remained at the predetermined value and the predetermined time or more has elapsed. The washing support program according to claim 9. The equipment of the laundry company is a laundry-related equipment of a coin laundry.
9. The washing support program according to 10. A coin laundry usage information database that stores usage information of laundry-related equipment in the coin laundry is attached to the computer.
The computer is made to function as a coin laundry usage information database management means that collects usage information of washing-related equipment in the coin laundry and stores it in the coin laundry usage information database.
The washing support according to claim 11, wherein the computer functions as a recommended means for using the laundry operator to obtain identification information and location information for identifying an available coin laundry from the coin laundry usage information database. program. A coin laundry usage reservation status information database for accumulating usage reservation status information of laundry-related equipment in a coin laundry is attached to the computer.
The twelfth aspect of claim 12, wherein the computer functions as a coin laundry use reservation status management means that receives a reservation request for use of a laundry-related device in a coin laundry from a user terminal and reflects it in the information of the coin laundry use reservation status information database. Laundry support program. Laundry-related equipment in a coin laundry is equipped with an electronic locking means that locks and unlocks the equipment in response to a usage control command that switches the equipment between usable and unusable states.
When the computer receives a reservation request for use of a laundry-related device in a coin laundry from a user terminal as the coin laundry use reservation status management means, the corresponding device of the coin laundry related to the reservation registered in the coin laundry use reservation status information database. The washing support program according to claim 13, wherein the electronic locking means of the above-mentioned electronic lock means functions to send a use control command to a control unit for locking. When the computer receives a reservation request for use of a washing-related device in a coin laundry from a user terminal as a coin laundry use reservation status management means, the user terminal transmits information for unlocking the electronic lock means to the user terminal. The washing support program according to claim 14, wherein the program is made to function. A user schedule database in which user schedule information is registered is attached to the computer.
The computer
Claims 11 to 15 are characterized in that they search for the user's schedule information in the user schedule database and function as a coin laundry use solicitation means for transmitting a solicitation message prompting the use of the coin laundry to the corresponding user terminal based on the schedule information. The washing support program described in any one of the above.

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