JP6987936B2 - Electronic receipt system and electronic receipt provision method - Google Patents

Description

Embodiments of the present invention relate to an electronic receipt system and an electronic receipt providing method .

Conventionally, there is known a mechanism called an electronic receipt in which a receipt or a receipt given from a store to a consumer who is a shopper at the time of product settlement is electronically delivered to a consumer's mobile terminal or the like.

By converting the receipt into electronic data in this way, the household account book can also be automatically booked electronically, which is beneficial for consumers. In addition, the introduction of electronic receipts can reduce the consumption of receipt paper, which is beneficial to the stores that have introduced it.

In addition, it is also known to promote product sales and advertise by electronically attaching coupons and the like related to purchased products to electronic receipts.

However, the conventional mechanism of electronic receipt is limited to the introduction in units of companies that are sellers of goods or services. Therefore, users of electronic receipts can enjoy the benefits of electronic receipts separately for each company that has introduced electronic receipts. In addition, although it is possible to identify the user who purchased the product on a company-by-company basis, since the purchase record of the product at one company cannot be grasped by other companies, it is comprehensively based on the purchase record at multiple companies. A technology that can identify a user is desired. Further, when using a store of a company that has not introduced an electronic receipt, it is inevitable to receive a paper receipt as in the past, and it is desired to promote the introduction of the electronic receipt.

The electronic receipt system of the embodiment is an electronic receipt system having an information processing device and a mobile terminal, and the information processing device includes a consumer's membership code and payment details made by the consumer at each company. Products that meet the conditions of the specific information from the electronic receipt batch management means that manages the electronic receipt information in association with each other, the reception means that accepts the input of specific information for identifying the product, and the electronic receipt batch management means. The specific information on the operation screen provided to the consumer of the search means for searching the electronic receipt information including the payment contents of the above and the member code associated with the electronic receipt information searched by the search means. Information indicating that there is a product that meets the conditions of is displayed as an operator, and information about the product that meets the conditions of the specific information is switched from the operation screen on condition that the operation for the operator is accepted. The mobile terminal includes a transmitting means for transmitting the notification information to be displayed to the mobile terminal corresponding to the membership code, and the mobile terminal has a receiving means for receiving the notification information and the receiving means received by the receiving means. It is provided with a display means for displaying a screen based on the notification information.

FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the embodiment. FIG. 2 is a transition diagram showing an example of screen transitions in consumer membership registration. FIG. 3 is a block diagram showing a configuration of a main part of a mobile terminal. FIG. 4 is a block diagram showing a configuration of a main part of a POS terminal. FIG. 5 is a block diagram showing a main configuration of an electronic receipt server. FIG. 6 is a block diagram showing a main configuration of an electronic receipt management server. FIG. 7 is a functional block diagram related to electronic receipt processing in the POS terminal. FIG. 8 is a flowchart showing the flow of electronic receipt processing. FIG. 9 is a flowchart showing the flow of information transmission processing in the electronic receipt server. FIG. 10 is a functional block diagram related to the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 11 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process. FIG. 12 is a functional block diagram related to the electronic receipt receiving process and the electronic receipt viewing process in the mobile terminal. FIG. 13 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt viewing process. FIG. 14 is a front view showing a display example in a mobile terminal. FIG. 15 is a front view showing a display example in a mobile terminal. FIG. 16 is a front view showing a display example in a mobile terminal. FIG. 17 is a front view showing a display example in a mobile terminal. FIG. 18 is a front view showing a display example in a mobile terminal. FIG. 19 is a front view showing a display example in a mobile terminal. FIG. 20 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt viewing process. FIG. 21 is a front view showing an example of display transition in a mobile terminal. FIG. 22 is a flowchart showing the flow of statistical information generation processing in the mobile terminal. FIG. 23 is a front view showing a display example in a mobile terminal. FIG. 24 is a front view showing another display example in the mobile terminal. FIG. 25 is a screen transition diagram showing the flow of receipt information transfer. FIG. 26 is a front view showing a display example on the transferee's mobile terminal. FIG. 27 is a diagram schematically showing an example of the data structure of the database stored and managed by the electronic receipt management server. FIG. 28 is a diagram showing a search program for realizing a search function. FIG. 29 is a flowchart showing the flow of the search process by the search unit (search function). FIG. 30 is a diagram showing an example of a recall information input screen. FIG. 31 is a front view showing a display example in a mobile terminal. FIG. 32 is a front view showing a display example in a mobile terminal.

As an application example of the electronic receipt, the electronic receipt information collected by the electronic receipt center (electronic receipt management server 9 described later) can be used for tracking the purchaser of the product. At the electronic receipt center, product sales data of the seller (company) who operates each store can be collected for multiple sellers, and this product sales data (product information, sales date and time, etc.) includes the seller (company), Sales stores, receipt member information, etc. are associated. Therefore, the purchaser of the product can be identified from the product sales data.
An embodiment of the present embodiment will be described with reference to the drawings.

FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the embodiment. As shown in FIG. 1, the store 1 may have a POS (Point of Sales) terminal 2 (only one is shown in FIG. 1, but a plurality of units), which is a product sales data processing device that executes product sales data processing. ) And the router 3. The POS terminal 2 and the router 3 are connected by an in-store LAN 4 (Local Area Network). The router 3 is a device for connecting the in-store LAN 4 to the Internet or a network 5 which is a VPN (Virtual Private Network). Although not particularly shown, the store 1 may be provided with a store server that controls the POS terminal 2.

An electronic receipt server 6 is connected to the network 5. The electronic receipt server 6 is a product that operates a store such as a convenience store, a supermarket, a food store, a drug store, an apparel store, a home appliance store, a department store, a household goods store, a restaurant, or a chain store (hereinafter referred to as a store). Alternatively, a plurality of units are provided for each company that is the seller of the service, and functions as a receipt management server for companies that stores and manages electronic receipt information for each company code indicating the company that operates the store. The electronic receipt server 6 may be applied to the headquarters server of the POS system having functions such as sales management, sales analysis, and inventory management of each company operating the store.

Further, the mobile terminal 8 is connected to the network 5 via a base station 7 that performs wireless communication in accordance with a standard such as Wi-Fi (Wireless Fidelity). The mobile terminal 8 is an information processing device that implements a Web browser, such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer. Instead of the mobile terminal 8, an information processing device such as a personal computer such as a notebook PC may be applied.

Further, an electronic receipt management server 9 that functions as a customer receipt management server that collectively stores and manages electronic receipt information of various companies that operate stores is also connected to the network 5. Consumers who are registered as members to receive the electronic receipt service in advance can obtain electronic receipt information from the electronic receipt management server 9 using the mobile terminal 8 through the network 5. The electronic receipt management server 9 is managed by, for example, a third-party organization other than the company that manages the electronic receipt information in the electronic receipt server 6. The electronic receipt server 6 may also be managed by a third party or the like. Further, the function of the electronic receipt server 6 may be provided to the electronic receipt management server 9 and managed by one server. In addition, a function to collectively manage electronic receipt information for each company indicating the company that operates the store with multiple company codes is provided as a service (application) in the form of SaaS (Software as a Service), which is a type of cloud computing, for example. May be provided.

The consumer membership registration for receiving the electronic receipt service is performed as follows, for example. FIG. 2 is a transition diagram showing an example of screen transitions in consumer membership registration. The consumer sends a blank mail from the mobile terminal 8 to the member management server (not shown) through the network 5. The member management server sends a URL (Uniform Resource Locator) indicating a page for member registration to the received e-mail address. The consumer accesses the URL indicating the page for membership registration from the mobile terminal 8 to display the input screen H (see FIG. 2A), and inputs the items necessary for membership registration. The input confirmation screen I is displayed on the mobile terminal 8 after the consumer has finished inputting the necessary items (see FIG. 2B). Then, after the input confirmation by the consumer, the member registration to the member master is executed. After that, the member management server delivers a member registration completion email including a member code and a password to the mobile terminal 8. This completes the membership registration. Note that FIG. 2C is a registration completion screen J displayed on the mobile terminal 8 after the registration is completed. The registration completion screen J is provided with a "top screen display" button B10. When the consumer operates the "top screen display" button B10, the mobile terminal 8 displays the top screen K shown in FIG. 2 (d).

In the electronic receipt system having such a configuration, the electronic receipt information indicating the content of the payment generated by the product sales data processing performed by the POS terminal 2 of the store 1 is electronically transmitted via the electronic receipt server 6 via the network 5. It is transmitted to the receipt management server 9, and the electronic receipt information is transmitted from the electronic receipt management server 9 to the member's mobile terminal 8. The member can display the electronic receipt information on the display unit of the mobile terminal 8 and confirm the contents thereof. Further, the electronic receipt management server 9 publishes the electronic receipt information on the Web. By designating a URL (Uniform Resource Locator), the mobile terminal 8 that implements the Web browser can download the electronic receipt information published on the Web to the mobile terminal 8 and browse it with the Web browser. It should be noted that the application software for viewing the electronic receipt information may be installed on the mobile terminal 8 for viewing.

The mobile terminal 8 stores the membership code and password acquired by the consumer as described above in the storage unit 13 (see FIG. 3) or the like. As the output method of the member code stored in this way, there are display by a bar code, display by a two-dimensional code, transmission by information communication by NFC (Near Field Communication) which is a near field type wireless communication, and the like.

Furthermore, the POS terminal 2 of each retail store or each individual can associate the membership code obtained by the consumer to receive the electronic receipt service with the existing corporate membership card such as the point service operated by a company such as a chain store. It may be realized by the mobile terminal 8 of the above.

Here, an operation example of associating a membership code acquired by a consumer with an existing corporate membership card as described above will be described.

1. 1. Operation example in POS terminal 2 of a store (1) First, it is confirmed whether or not the checker operating the POS terminal 2 implements the electronic receipt service at the time of product registration (settlement) and the presence or absence of a point card. When implementing the electronic receipt service, the consumer presents the mobile terminal 8 and the point card.
(2) The checker reads the membership code stored in the mobile terminal 8 and the corporate membership code of the point card, respectively. Here, the reading of the member code stored in the mobile terminal 8 depends on the I / O provided in the POS terminal 2. For example, when the POS 2 is provided with a code reader that reads a code symbol, the member code held in the bar code or the two-dimensional code is read. Further, when the POS2 is provided with a short-range wireless device compliant with NFC or the like, the membership code held in the IC tag or the like is read.
(3) The POS terminal 2 transmits the transaction, the membership code read in (2), and the corporate membership code of the point card to the electronic receipt management server 9.
(4) The electronic receipt management server 9 receives the information transmitted in (3), and the electronic receipt information and the member code indicating the contents of the payment generated by the product sales data processing performed by the POS terminal 2 of the store 1 are performed. And, when the company member code of the point card is transmitted at the same time for the first time, it is registered in the electronic receipt management server 9.

After that, the consumer can receive the service in the electronic receipt system and the service of giving points by presenting only the mobile terminal 8 or the point card.

2. 2. Operation example in the mobile terminal 8 (1) First, the consumer accesses a specific URL from the mobile terminal 8 owned by the consumer or logs in to the point card registration menu from the application installed in the mobile terminal 8. Consumers enter and select the company that issues the point card to be registered. Next, the consumer inputs the corporate membership code of the point card to be registered, confirms the number, presses the registration button, and sends the registration contents to the electronic receipt management server 9. The corporate membership code can be entered manually, by camera photography, magnetic reading, or the like.
(2) The electronic receipt management server 9 receives the registered contents in the mobile terminal 8 in (1), collates it with the customer information of each company, and returns a confirmation display screen to the consumer's mobile terminal 8.
(3) The consumer confirms the confirmation display screen returned from the electronic receipt management server 9 and presses the consent button to complete the association between the electronic receipt membership code and the existing corporate membership card.

As described above, by managing the services in the electronic receipt system and the service of giving points with the unique electronic receipt membership code, points can be obtained by presenting the point card at the store that owns the conventional point card. At a store that does not own a card, by presenting the mobile terminal 8, it becomes possible to receive services in the electronic receipt system. As a result, the membership code of the electronic receipt can serve as a HUB that associates each company membership card of each company.

Hereinafter, including this point, the configuration of each part for constructing the electronic receipt system of the present embodiment will be described.

First, the configuration of a main part of the mobile terminal 8 which is an information processing device will be described with reference to the block diagram of FIG. As shown in FIG. 3, the mobile terminal 8 can be read / written by commands from the CPU (Central Processing Unit) 11 constituting the control unit main body, the memory 12 for temporarily storing data, and the CPU 11. , A storage unit 13 for storing programs, data, etc., a network interface 14 connected to various public networks including a network 5, a display unit 17 capable of displaying various information, an input unit 18 for operating a mobile terminal 8, It is composed of a clock unit 19 or the like for measuring time. The input unit 18 is a touch panel laminated on the display unit 17 or a key provided on the housing.

The storage unit 13 receives from the electronic receipt management server 9 electronic receipt information generated after payment by product sales data processing, in addition to a Web browser for browsing various information (contents) published on the Web. The electronic receipt compatible program P11 and the electronic receipt viewing program P12 for viewing the received electronic receipt information are pre-installed.

In addition, the storage unit 13 has a statistical information generation program P13 for generating statistical information obtained by statistically statisticizing electronic receipt information received from the electronic receipt server 6 of each company, which will be described later, based on the company code and the industry / business type code. Is pre-installed.

Further, the receipt information delegation program P14 for dividing the electronic receipt information and delegating it to another person is installed in the storage unit 13 in advance.

The electronic receipt compatible program P11, the electronic receipt viewing program P12, the statistical information generation program P13, and the receipt information transfer program P14 executed on the mobile terminal 8 are CD-ROMs in an installable format or an executable format file. It is recorded and provided on a computer-readable recording medium such as a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk).

Further, the electronic receipt compatible program P11, the electronic receipt viewing program P12, the statistical information generation program P13, and the receipt information transfer program P14 executed on the mobile terminal 8 are stored on a computer connected to a network such as the Internet, and via the network. It may be configured to be provided by downloading at. Further, the electronic receipt compatible program P11, the electronic receipt viewing program P12, the statistical information generation program P13, and the receipt information transfer program P14 executed on the mobile terminal 8 may be provided or distributed via a network such as the Internet. ..

Next, the configuration of the main part of the POS terminal 2, which is a product sales data processing device, will be described with reference to the block diagram of FIG. As shown in FIG. 4, the POS terminal 2 can be read / written by commands from the CPU (Central Processing Unit) 21 constituting the control unit main body, the memory 22 for temporarily storing data, and the CPU 21. , A storage unit 23 for storing programs, data, etc., a network interface 24 connected to an in-store LAN 4, a printer interface 25 to which a printer is connected, an operator display unit 28 for displaying various information to an operator, It is composed of a clock unit 29 for measuring time, a customer display unit 30 for displaying various information to the customer, an input unit 31 for operating the POS terminal 2, and the like.

In the storage unit 23, in addition to the POS number of the POS terminal 2, a company code (identification code of the company that operates the store), an industry / business type code, and a store code indicating the store 1 in which the POS terminal 2 is installed, The identification code management area 23a is secured as an area for storing the above and the like in advance. Here, the type of business / business type code is a code (classification code) that distinguishes the type of business / business type of a store as, for example, a convenience store, a supermarket, a department store, a pharmacy, a restaurant, a restaurant, or the like. It should be noted that such an industry / business format can be arbitrarily changed according to the user's preference. The company code (identification code of the company that operates the store) and the industry / business type code may be registered in the electronic receipt server 6.

Further, in the storage unit 23, in addition to software for executing various POS operations including product sales data processing, electronic processing is performed in place of the receipt or receipt printed and issued at the time of product sales data processing. The electronic receipt processing program P15 for processing the electronic receipt information is pre-installed.

The electronic receipt processing program P15 executed by the POS terminal 2 is a file in an installable format or an executable format, such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk). It is recorded and provided on a computer-readable recording medium.

Further, the electronic receipt processing program P15 executed by the POS terminal 2 may be stored on a computer connected to a network such as the Internet and provided by downloading via the network. Further, the electronic receipt processing program P15 executed by the POS terminal 2 may be configured to be provided or distributed via a network such as the Internet.

Next, the main configuration of the electronic receipt server 6 that functions as a receipt management server for a company will be described with reference to the block diagram of FIG. The electronic receipt server 6 can be read / written by instructions from the CPU (Central Processing Unit) 41 constituting the control unit main body, the memory 42 for temporarily storing data, and the CPU 41, and can be used for programs, data, and the like. It is composed of a storage unit 43 to be stored, a network interface 44 connected to the network 5, and the like.

The storage unit 43 secures an electronic receipt management area 43a as an area for storing electronic receipt information for each company that operates a store. The electronic receipt information includes a company code (identification code of the company that operates the store), an industry / business type code, a store code, a consumer membership code, a POS number of the POS terminal 2, a receipt number, product sales data, and the like. ..

Further, an electronic receipt management program P1 for managing electronic receipt information received from the POS terminal 2 of each store 1 in the electronic receipt management area 43a is installed in the storage unit 43 in advance.

Further, an information transmission program P2 for transmitting electronic receipt information managed in the electronic receipt management area 43a to the electronic receipt management server 9 is also pre-installed in the storage unit 43.

Further, the storage unit 43 is provided with an information management area 43b for storing various additional information associated with a desired product, member, company, or store. Here, the additional information is access information such as a URL linking to a homepage associated with a company campaign, a URL linking to a homepage associated with a company CM, and a URL linking to a company coupon.

The electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 are files in an installable format or an executable format, such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD. It is recorded and provided on a computer-readable recording medium such as Digital Versatile Disk).

Further, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 are stored on a computer connected to a network such as the Internet, and are configured to be provided by downloading via the network. May be good. Further, the electronic receipt management program P1 and the information transmission program P2 executed by the electronic receipt server 6 may be configured to be provided or distributed via a network such as the Internet.

Next, the main configuration of the electronic receipt management server 9 that functions as the customer receipt management server will be described with reference to the block diagram of FIG. The electronic receipt management server 9 can be read / written by instructions from a CPU (Central Processing Unit) 51 that constitutes a control unit main body, a memory 52 for temporarily storing data, and a CPU 51, and can be read / written by commands, data, and the like. It is composed of a storage unit 53 for storing data, a network interface 54 connected to the network 5, and the like.

The storage unit 53 secures an electronic receipt management area 53a as an area for collectively storing electronic receipt information of various companies that operate stores. More specifically, the electronic receipt management area 53a manages electronic receipt information and additional information of various companies that operate stores for each member. The electronic receipt information includes a member code, a company code (identification code of a company that operates a store), a store code, a POS number of a POS terminal 2, a receipt number, product sales data, additional information, and the like.

Further, an electronic receipt management program P3 for managing electronic receipt information and additional information received from the electronic receipt server 6 of each company in the electronic receipt management area 53a is installed in the storage unit 53 in advance.

Further, an information transmission program P4 for transmitting electronic receipt information and additional information of a desired product to the mobile terminal 8 is pre-installed in the storage unit 53.

The electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are files in an installable format or an executable format, such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD. It is recorded and provided on a computer-readable recording medium such as (Digital Versatile Disk).

Further, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 are stored on a computer connected to a network such as the Internet, and are provided by being downloaded via the network. You may. Further, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 may be configured to be provided or distributed via a network such as the Internet.

Subsequently, the operation of each part for constructing the system of the present embodiment will be described.

First, the electronic receipt processing executed by operating the CPU 21 of the POS terminal 2 according to the electronic receipt processing program P15 will be described with reference to the functional block diagram shown in FIG. 7 and the flowchart shown in FIG.

As shown in FIG. 7, the electronic receipt processing program P15 executed by the POS terminal 2 has a modular configuration including an electronic receipt generation unit 26 that functions as an electronic receipt generation means and a transmission unit 27 that functions as a transmission means. .. As actual hardware, when the CPU 21 reads the electronic receipt processing program P15 from the storage unit 23 and executes it, each of the above units is loaded on the memory 22, and the electronic receipt generation unit 26 and the transmission unit 27 are generated on the memory 22. It has become so.

The electronic receipt generation unit 26 includes a company code indicating a company that operates a store, and electronically processed electronic receipt information in place of a receipt or receipt printed and issued at the time of product sales data processing. Generated in association with the membership code. The electronic receipt information is composed of elements such as the product name, product code, price, and other product information of each product targeted for sale, and the sales date and time indicating the date and time when the product was sold (settled). Product sales data shall be included. Here, the product name and the product code are product identification information for identifying each product.

The transmission unit 27 transmits the electronic receipt information generated by the electronic receipt generation unit 26 to the electronic receipt server 6 that manages each company according to the company code.

As shown in FIG. 8, the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 inputs a membership code and confirms whether or not an electronic receipt is issued when a closing operation key or the like for starting a closing process of a product transaction is input. , It is determined whether or not there is an electronic receipt issuance instruction corresponding to the settlement process according to the closing operation (step S1).

In order for the member to indicate the electronic receipt issuance instruction, for example, the following method can be considered.
1. 1. The clerk operates the "issue electronic receipt" button provided on the input unit 31 (for example, the keyboard) of the POS terminal 2.
2. 2. A consumer who is a member displays a barcode including a trigger code on the display unit 17 of the mobile terminal 8, and a clerk reads it with an input unit 31 (for example, a barcode scanner) of the POS terminal 2.
3. 3. A consumer who is a member operates an "electronic receipt issuance" button that is displayed on the customer display unit 30 so that it can be pressed.
4. A member consumer displays a barcode including a trigger code on the display unit 17 of the mobile terminal 8, and the member consumer himself displays the barcode including the trigger code on the display unit 17 of the mobile terminal 8 and the member consumer himself / herself displays the input unit 31 of the POS terminal 2 (for example, a barcode scanner (in product registration). Read with a scanner different from the one used)).
5. Consumers who are members present a corporate membership card for receiving point services, and use the input unit 31 of the POS terminal 2 (for example, a barcode scanner, magnetic card reader, NFC, etc.) to enter the corporate membership code of the corporate membership card. If it is read and the member code of the electronic receipt is related to the read company membership code, it is judged that the electronic receipt issuance instruction has been given.

The CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 waits until an electronic receipt issuance instruction is given (No in step S1). When the CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 determines that the electronic receipt issuance instruction has been given (Yes in step S1), the product transaction data is transmitted to the headquarters server, and the product is sold separately from the product transaction data. Based on the product information registered at the time of payment by data processing and the payment information, the company code (identification code of the company that operates the store), industry / business type code, store code, consumer membership code, POS terminal 2 The POS number, receipt number, product sales data, etc. are extracted from the identification code management area 23a or the like provided in the storage unit 23, and electronic receipt information is generated (step S2).

Next, the CPU 21 (transmission unit 27) of the POS terminal 2 connects to the in-store LAN 4 and the network 5 via the network interface 24, transmits the generated electronic receipt information to the electronic receipt server 6 (step S3), and processes. To finish. If it is determined that there is no electronic receipt issuance instruction, a paper receipt is printed and issued, and the product transaction data is sent to the headquarters server to end the process.

If the CPU 21 of the POS terminal 2 goes into an offline state when transmitting product transaction data (transaction data) to the headquarters server, the following measures are taken to avoid the failure.
1. 1. Automatic execution of retry transmission.
2.1. If it is not possible to handle it, the product transaction data (transaction data) is stored until online recovery, and then sent to the headquarters server after online recovery. In this case, the CPU 21 of the POS terminal 2 displays "Commodity transaction data (transaction data) will be transmitted later" or the like on the operator display unit 28.

Next, FIG. 9 shows the flow of the electronic receipt management process executed by operating the CPU 41 of the electronic receipt server 6 according to the electronic receipt management program P1 and the information transmission process executed by operating according to the information transmission program P2. This will be described with reference to the flowchart shown in.

When the CPU 41 of the electronic receipt server 6 receives the electronic receipt information or the like transmitted from the POS terminal 2 via the network interface 44 (Yes in step S11), the electronic receipt management area 43a of the storage unit 43 is an electronic receipt for each company. Store as information (step S12). That is, the CPU 41 of the electronic receipt server 6 functions as an electronic receipt management means for managing the electronic receipt information in the storage unit 43 in the company unit according to the company code.

Further, the CPU 41 of the electronic receipt server 6 is managed in the electronic receipt management area 43a at a preset transmission timing (No in step S11, Yes in step S13) after storing the received electronic receipt information and the like. The electronic receipt information and the additional information managed in the information management area 43b are transmitted to the electronic receipt management server 9 (step S14), and the process returns to step S11.

The CPU 21 (electronic receipt generation unit 26) of the POS terminal 2 generates electronic receipt information and transmits it to the electronic receipt server 6, but the present invention is not limited to this. For example, the CPU 21 of the POS terminal 2 has a store code, a consumer membership code, a POS number of the POS terminal 2, a receipt number, and a product based on the product information and the payment information registered at the time of payment by the product sales data processing. The sales data or the like may be transmitted to the electronic receipt server 6, and the CPU 41 of the electronic receipt server 6 may add a company code, an industry / business type code, or the like to generate electronic receipt information.

Next, the flow of the electronic receipt management process executed by operating the CPU 51 of the electronic receipt management server 9 according to the electronic receipt management program P3 and the product information transmission process executed by operating according to the information transmission program P4. This will be described with reference to the functional block diagram shown in FIG. 10 and the flowchart shown in FIG.

As shown in FIG. 10, the electronic receipt management program P3 and the information transmission program P4 executed by the electronic receipt management server 9 include a receiving unit 55 that functions as a receiving means, and an electronic receipt batch management unit that functions as an electronic receipt batch management means. 56, the module configuration includes an electronic receipt transmission unit 57 that functions as an electronic receipt transmission means. As actual hardware, when the CPU 51 reads and executes the electronic receipt management program P3 and the information transmission program P4 from the storage unit 53, each of the above units is loaded onto the memory 52, and the receiving unit 55, the electronic receipt batch management unit 56, and the electronic receipt management unit 56. The electronic receipt transmission unit 57 is generated on the memory 52.

The receiving unit 55 includes a company code indicating a company that operates a store, and receives electronic receipt information for each company electronically processed in place of a receipt or receipt printed and issued at the time of processing product sales data.

The electronic receipt collective management unit 56 stores the electronic receipt information for each company received by the receiving unit 55 in the electronic receipt management area 53a of the storage unit 53 and collectively manages the electronic receipt information.

The electronic receipt transmission unit 57 transmits electronic receipt information associated with the membership code of the mobile terminal 8 associated with the membership code of a predetermined consumer and including at least one company code to the electronic receipt management area. Obtained from 53a and transmitted.

As shown in FIG. 11, whether or not the CPU 51 (reception unit 55) of the electronic receipt management server 9 has received the electronic receipt information and additional information transmitted from the electronic receipt server 6 of each company via the network interface 54. Is determined (step S21).

When the electronic receipt information and the additional information are received (Yes in step S21), the CPU 51 (electronic receipt batch management unit 56) of the electronic receipt management server 9 puts the electronic receipt information of various companies in the electronic receipt management area 53a of the storage unit 53. And additional information is collectively stored (step S22).

Further, the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 collectively stores the electronic receipt information and additional information in the electronic receipt management area 53a, and then transmits the electronic receipt information and additional information to the mobile terminal 8. (Step S23), the process returns to step S21. When the transmission of the electronic receipt information is completed, the transmission result of the electronic receipt information can be managed by storing a flag indicating the completion of transmission for the electronic receipt information in the electronic receipt management area 58a.

Further, the CPU 51 (electronic receipt transmission unit 57) of the electronic receipt management server 9 is managed in the electronic receipt management area 53a when there is an electronic receipt information inquiry from the mobile terminal 8 (No in step S21, Yes in step S24). After extracting the electronic receipt information and additional information according to the contents of the electronic receipt information inquiry (step S25), the electronic receipt information and the additional information are transmitted to the mobile terminal 8 inquired (step S26), and the process returns to step S21.

Next, the flow of the electronic receipt receiving process executed by operating the CPU 11 of the mobile terminal 8 according to the electronic receipt compatible program P11 and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program P12 is shown in the figure. This will be described with reference to the functional block diagram shown in FIG. 12 and the flowchart shown in FIG.

As shown in FIG. 12, the electronic receipt corresponding program P11 and the electronic receipt viewing program P12 executed by the mobile terminal 8 are a member mapping unit 81 that functions as a member mapping means, and an electronic receipt reception that functions as an electronic receipt receiving means. The module configuration includes a unit 82 and an electronic receipt display unit 83 that functions as an electronic receipt display means. As actual hardware, the CPU 11 reads and executes the electronic receipt compatible program P11 and the electronic receipt viewing program P12 from the storage unit 13, so that each of the above units is loaded onto the memory 12, and the member association unit 81 and the electronic receipt receiving unit 81. 82, The electronic receipt display unit 83 is generated on the memory 12.

The member association unit 81 associates a member code of a predetermined consumer.

The electronic receipt receiving unit 82 receives electronic receipt information associated with the member code and including at least one company code from the electronic receipt management server 9 that collectively manages the electronic receipt information.

The electronic receipt display unit 83 arranges the electronic receipt information received by the electronic receipt receiving unit 82 in units of company codes and displays it on the display unit 17.

As shown in FIG. 13, first, the CPU 11 (member association unit 81) of the mobile terminal 8 accesses the electronic receipt management server 9 and executes the authentication process by inputting the member code and the password (step S31). As a result, the mobile terminal 8 and the membership code of the predetermined consumer are associated with each other.

After authentication, the CPU 11 (electronic receipt receiving unit 82) of the mobile terminal 8 receives the electronic receipt information and additional information managed in the electronic receipt management area 53a corresponding to the input member code (step S32). .. The electronic receipt information and the additional information may be received by e-mail.

Next, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays a list of purchase dates included in the electronic receipt information on the display unit 17 (step S33). By displaying the purchase dates in a list on the display unit 17 in this way, the mobile terminal 8 prompts the user who is a consumer to select information.

FIG. 14 is a front view showing a display example X in the display unit 17 of the mobile terminal 8. As shown in FIG. 14, the display example X shows a list of the days when the user who owns the mobile terminal 8 who has accessed the electronic receipt management server 9 shopped at the stores of various companies in a different color and in a calendar format. be. Further, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the days displayed in a list in different colors so that a desired day can be selected with a cursor that follows the input of the input unit 18.

As shown in FIG. 14, the display example X is provided with a search window A for designating a language or a keyword as a search key. The CPU 11 of the mobile terminal 8 may be narrowed down to electronic receipt information including the language or keyword specified in the search window A.

Further, as shown in FIG. 14, display example X has a "receipt inquiry" button B1 for confirming after selecting a desired date with the cursor. The CPU 11 of the mobile terminal 8 may determine that the user has selected a desired day simply by tapping it, or may select the user when the user operates the "receipt inquiry" button B1 after tapping the desired day. You may decide that you have done so.

Further, the display example X has a "campaign" button B2 for transitioning to the application type campaign page, as shown in FIG.

Note that FIG. 15 is a modification of Display Example X. In the display example X shown in FIG. 15, the mark M of the store of the company is attached to the day when the user who owns the mobile terminal 8 accessing the electronic receipt management server 9 makes a purchase at the store of various companies. Therefore, it is possible to intuitively grasp the store where the shop was made. That is, according to the display example X shown in FIG. 15, it is possible to easily know information about which company's store frequently makes a purchase. In order to display the mark M of the store, a table is prepared in which the mark is associated with the company code included in the electronic receipt information in advance.

When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has tapped and selected a desired day (Yes in step S34), the CPU 11 (electronic receipt display unit 83) displays electronic receipt information corresponding to the selected day. Is displayed in (step S35).

FIG. 16 is a front view showing a display example Y in a mobile terminal. As shown in FIG. 16, the display example Y is a daily list of the stores of various companies that the user who owns the mobile terminal 8 that has accessed the electronic receipt management server 9 has made a purchase. More specifically, the display example Y is displayed in chronological order in the order in which the electronic receipt information is received, and the company mark, the transaction time, the company name, and the store name are displayed. Further, the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays so that a desired store for each day can be selected from the list of store information for each day with a cursor that follows the input of the input unit 18. I do.

Note that FIG. 17 is a modified example of the display example Y. In the display example Y of FIG. 17, a “time bar” in which the time is displayed at regular time intervals is arranged. In the example shown in FIG. 17, the interval is one hour. Since the electronic receipt information is displayed at regular time intervals in this way, the situation of the blank time when the electronic receipt information is not displayed can be grasped, and the image of the time when there is no electronic receipt information, that is, the time when shopping is not performed at the store. It's getting easier.

Further, FIG. 18 is also a modification of the display example Y. In the display example Y of FIG. 18, by touching the company mark of the display example Y, only the usage history of a specific company in the store is sorted in chronological order and displayed in a list. By displaying only the stores of companies that are frequently used in this way, it becomes easy to grasp the usage status.

When the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 determines that the user has selected a desired daily store (Yes in step S36), the CPU 11 (electronic receipt display unit 83) displays the electronic receipt information corresponding to the selected daily store. It is displayed on the display unit 17 (step S37).

FIG. 19 is a front view showing a display example Z in the display unit 17 of the mobile terminal 8. As shown in FIG. 19, display example Z displays electronic receipt information of a desired store on a desired day when a user who owns a mobile terminal 8 who has accessed the electronic receipt management server 9 makes a purchase. The display example Z has a layout similar to that of a paper receipt by analyzing electronic receipt information, and has various additional information associated with the product a or the product with a cursor that follows the input of the input unit 18. It is possible to focus on the icon b (the button-shaped icon "application" in FIG. 19) representing.

The screen display image does not necessarily have to be a receipt image. However, the electronic receipt information is an alternative to the paper receipt information, and is electronic product purchase proof information certifying that the product has been purchased. In the display example Z, the following information is displayed because it is used when the product is returned to the store as product purchase proof information.
・ Store name ・ Purchase date and time ・ Purchased product details ・ Total sales amount ・ Deposit amount ・ Change amount ・ Cash register number ・ Transaction number

Here, the outline of the return processing will be described. As mentioned above, consumers can refer to past electronic receipt information using their membership code as a key.

The return processing in the present embodiment is the same as the case of the return processing using a paper receipt, and when returning the product, the electronic receipt information is displayed on the display unit 17 of the mobile terminal 8 for confirmation, or the receipt information printed in advance is confirmed. And return it.

1. 1. The consumer displays the target electronic receipt information together with the returned product on the display unit 17 of the mobile terminal 8 and presents it to the store.
2. 2. The clerk searches the journal based on the sales date and time, the cash register number, and the transaction number from the presented electronic receipt information, and confirms the transaction details.
3. 3. The clerk operates the POS terminal 2 to process the return.
4. Since the CPU 21 of the POS terminal 2 needs to invalidate the original electronic receipt information after executing the return processing, the electronic receipt information managed in the electronic receipt management area 43a of the electronic receipt server 6 is updated.
5. The CPU 21 of the POS terminal 2 issues electronic receipt information at the time of return.
6. At the same time, the electronic receipt server 6 updates the electronic receipt information managed in the electronic receipt management area 53a of the electronic receipt management server 9 functioning as the customer receipt management server, and invalidates the original electronic receipt information. After that, the electronic receipt server 6 updates and saves the electronic receipt management area 53a of the electronic receipt management server 9 with the electronic receipt information at the time of return.

Here, when the user selects an appropriate product or an icon associated with the product (Yes in step S38), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 connects to the network 5 via the network interface 14. Then, various information based on the access information associated with the selected product or icon is acquired from the network 5 and displayed on the display unit 17 (step S39).

For example, when a homepage associated with a product is set as a product information link as access information for the product a, when a desired product is selected, the homepage associated with the product is displayed on the display unit 17. To.

Also, if the homepage associated with the application campaign is set as access information for the button-shaped icon b "Apply", and if the "Apply" button is selected, it will be associated with the "Apply" button. The submitted application campaign page is displayed on the display unit 17.

Further, when the homepage associated with the CM is set as the access information for the banner c which is a kind of icon, when the banner c is selected, the CM associated with the banner c is displayed in the display unit 17. Is displayed in.

When the input unit 18 declares the end of the electronic receipt viewing process (Yes in step S40), the CPU 11 of the mobile terminal 8 ends the process.

If the input unit 18 does not declare the end of the electronic receipt viewing process (No in step S40), the CPU 11 of the mobile terminal 8 returns to step S38 and waits for the selection of the product or the icon associated with the product. ..

Further, as described in step S24 of FIG. 11 described above, the mobile terminal 8 receives the electronic receipt information and the additional information from the electronic receipt management server 9 instead of accessing the electronic receipt management server 9 from the mobile terminal 8. The case will also be described with reference to the flowchart of FIG.

The CPU 11 (electronic receipt receiving unit 82) of the mobile terminal 8 receives electronic receipt information and additional information from the electronic receipt management server 9 (step S61).

After that, when the electronic receipt viewing program P12 is activated (Yes in step S62), the CPU 11 (electronic receipt display unit 83) of the mobile terminal 8 displays the received electronic receipt information and additional information in association with the company code. (Step S63).

FIG. 21 is a front view showing an example of a display transition in the display unit 17 of the mobile terminal 8. In the display example O shown in FIG. 21, the electronic receipt information is arranged and displayed in the order of receiving from the electronic receipt management server 9 in the company code unit. In the display example O shown in FIG. 21, one electronic receipt information can be selected by flicking (sliding the left and right fingers) and touching the input unit 18 (touch panel laminated on the display unit 17). .. Further, as shown in the display example O shown in FIG. 21, the message "There is a coupon" is displayed as additional information on the electronic receipt to which the coupon information is added.

When one electronic receipt information is selected, the selected electronic receipt information is displayed on the display unit 17 of the mobile terminal 8 as shown in the display example P shown in FIG. The display example P has a layout similar to that of a paper receipt by analyzing electronic receipt information, and scrolling to the input unit 18 (touch panel laminated on the display unit 17) is possible in the layout. Further, it is possible to operate the icon b (a button-shaped icon called "coupon information" in FIG. 21) representing various additional information associated with the product via the input unit 18 (touch panel laminated on the display unit 17). be.

Next, the flow of the statistical information generation processing executed by the CPU 11 of the mobile terminal 8 operating according to the statistical information generation program P13 will be described with reference to the flowchart shown in FIG.

The CPU 11 of the mobile terminal 8 accesses the electronic receipt management server 9 and executes the authentication process by inputting the membership code and the password (step S51).

After the authentication, the CPU 11 of the mobile terminal 8 determines that the information necessary for generating the statistical information such as the period for generating the statistical information and the type of the statistical information has been input (Yes in step S52), and the information is input. The electronic receipt information managed in the electronic receipt management area 53a corresponding to the information necessary for generating the membership code and the statistical information is received (step S53).

Next, the CPU 11 of the mobile terminal 8 generates statistical information based on the information necessary for generating the statistical information (for example, a company code or an industry / business type code) from the acquired electronic receipt information (step S54), and generates the statistical information. The generated statistical information is displayed on the display unit 17 (step S55).

FIG. 23 is a front view showing a display example C1 in the display unit 17 of the mobile terminal 8. As shown in FIG. 23, the display example C1 is a pie chart showing the results of statistics on the total sales amount in the product sales data included in the electronic receipt information in a predetermined period by industry and business category. According to the display example C1, it is possible to easily know the amount of consumption by industry / business type and information on which type of business / business type of store is frequently used for shopping.

The pie chart shown in FIG. 23 is a statistic for each type of business / business type code included in the electronic receipt information. It is a classification code that allows members to arbitrarily set the type of business / business type code and arbitrarily classifies companies. May be used as.

FIG. 24 is a front view showing another display example C2 in the display unit 17 of the mobile terminal 8. As shown in FIG. 24, the display example C2 is a bar graph showing the results of statistics for each category of the total sales amount in the product sales data included in the monthly electronic receipt information. According to the display example C2, the consumption amount and the ratio for each category can be easily known.

Next, the flow of receipt information delegation executed by the CPU 11 of the mobile terminal 8 operating according to the receipt information delegation program P14 will be described with reference to the screen transition diagram shown in FIG. 25.

Conventionally, when a consumer purchases a product on behalf of a family member or friend at a food supermarket, the consumer asks the cashier to print and issue multiple receipts as proof at checkout, and gives it to the agent. Or, by presenting the contents of the receipt issued only once to the agent, the payment is received from the agent.

In this regard, in the present embodiment, the electronic receipt information, which is the purchase data for the substitute purchase product, can be divided and delegated to the family and friends who are registered as members of the electronic receipt system. We are making it possible to provide accurate shopping proof.

FIG. 25 is a screen transition diagram showing the flow of receipt information transfer. As described in FIG. 19, the display example Z shown in FIG. 25A is electronic receipt information of a desired store on a desired day when a user who owns a mobile terminal 8 who has accessed the electronic receipt management server 9 makes a purchase. Is displayed. Further, in the display example Z shown in FIG. 25 (a), a "receipt division" button d for declaring that the electronic receipt information is divided and transferred is displayed.

When the "receipt division" button d is operated as shown in FIG. 25 (a), the CPU 11 of the mobile terminal 8 transfers the electronic receipt information from the family members and friends registered as members of the electronic receipt system. Display example D (see FIG. 25 (b)) for selecting.

As shown in FIG. 25B, when any one of the family members and friends registered as members of the electronic receipt system is selected and operated, the CPU 11 of the mobile terminal 8 receives the electronic receipt information. Return to the display example Z (FIG. 25 (c)), and select the purchased product to be transferred. Further, in the display example Z shown in FIG. 25 (c), a "delivery to a friend" button e that declares that the divided delivery of the electronic receipt information has been confirmed is displayed.

As shown in FIG. 25 (c), when the purchased product to be transferred is selected from the electronic receipt information and the "deliver to friend" button e is operated, the product is divided for the transferee selected in the display example D. Electronic receipt information will be delivered.

FIG. 26 is a front view showing a display example in the display unit 17 of the transferee mobile terminal 8. In the display example F shown in FIG. 26, the delegated electronic receipt information is displayed. Further, in the display example F shown in FIG. 26, a "receipt receipt" button f for declaring that the electronic receipt information has been received is displayed.

When the "receipt receipt" button f shown in FIG. 26 is operated, information indicating that the electronic receipt information has been received is transmitted to the transfer source party.

Then, as shown in FIG. 25 (d), when the information indicating that the electronic receipt information has been received from the transfer destination mobile terminal 8 is received, the CPU 11 of the mobile terminal 8 receives the transferred purchased product in the display example Z. (For example, "I sent a receipt to Mr. X") g is added.

By applying such a system, it becomes possible to make a discount account using an electronic receipt at a restaurant, an amusement park, or the like. In addition, at the time of pre-payment, it is possible to divide by an equal amount, by multiplying by a specific weight, or by rounding up a fractional amount.

It is also possible to share electronic receipt information among members of electronic receipts. By associating a plurality of membership codes, for example, it becomes possible to share sales data of products purchased by each individual in a family, a group, a department of a company, or the like.

As described above, according to the electronic receipt system of the present embodiment, unlike the conventional electronic receipt mechanism for each company, the electronic receipt mechanism can be introduced beyond the framework of the company. It is possible to promote the introduction.

By the way, according to the electronic receipt system having the above-described configuration, the electronic receipt generated by the POS terminal 2 or the electronic receipt server 6 is stored in the database (not shown) of the electronic receipt management server 9 with the data configuration shown in FIG. 27. It is stored and managed. Here, FIG. 27 is a diagram schematically showing an example of the data structure of the database stored and managed by the electronic receipt management server 9.

As shown in FIG. 27, the database DB of the electronic receipt management server 9 stores electronic receipt information generated at each company's store in association with the consumer's membership code and the company membership code of each company. .. Here, the electronic receipt information includes elements such as a company code and a store code, in addition to product sales data (product information (product name, product code, etc., sales date and time, etc.)) indicating payment details. Elements such as a membership code and a corporate membership code may be included in the electronic receipt information.

As is clear from the data structure of FIG. 27, by setting the condition for narrowing down the elements constituting the electronic receipt information (product sales data) as the search condition, the electronic receipt information corresponding to the search condition and the electronic receipt information are related. The user (membership code) can be specified as a search result. For example, by designating product information (one or more product codes, etc.) and payment date and time as search conditions, it is possible to identify a user (consumer) who has purchased a product corresponding to the product information.

Therefore, by providing the electronic receipt management server 9 with a search function capable of searching the database DB, the information registered in the database DB can be effectively utilized. Thereby, for example, by setting both or one of the product information and the settlement date and time as the search conditions, the purchaser can be specified from the database DB by the search function.

The target of the search is not limited to the identification of the purchaser, and various search results can be obtained by inputting other search conditions. For example, by using a specific membership code as a search condition, it is possible to obtain the purchase record of the consumer of the membership card and the tendency of the purchased product as a search result. Further, the electronic receipt management server 9 may be provided with a search function, and the electronic receipt management server 9 may receive input of search conditions from another device and return the search result to the other device. Further, the search function is not limited to the electronic receipt management server 9, but may be provided by other devices (for example, the electronic receipt server 6 and the mobile terminal 8).

Further, the above search function is realized as a search unit (not shown) in cooperation with the CPU of the device by installing the search program P31 shown in FIG. 28 in the storage unit of each device, for example. be able to.

FIG. 29 is a flowchart showing the flow of the search process by the search unit (search function). First, the search unit waits until the search condition is input (No in step S71). Here, the input search condition is not particularly limited as long as it is related to an element included in the database DB of the electronic receipt management server 9, that is, an element constituting the electronic receipt information (product sales data).

When the input of the search condition is received in step S71 (Yes in step S71), the search unit searches from the database DB of the electronic receipt management server 9 based on this search condition (step S72), and outputs the search result. (Step S73). Here, the method of outputting the search result is not particularly limited, and for example, it may be output to a display unit or a printer provided in each device, or may be transmitted to an external device.

Examples of the above-mentioned search function include a mode in which a user who has purchased a product to be recalled is notified to that effect. Hereinafter, this embodiment will be described with reference to FIGS. 30 to 32.

First, a company or the like that manufactures and sells a product to be recalled registers the recall information for identifying the product in the electronic receipt management server 9 via a PC or the like (not shown) connected to the network 5. .. At this time, the electronic receipt management server 9 may provide a recall information input screen for assisting the input of the recall information, as shown in the display example M1 of FIG.

Here, FIG. 30 is a diagram showing an example of a recall information input screen. As shown in the figure, the recall information input screen has an area m1 for inputting the product code of the product to be recalled, an area m2 for inputting the product name, and an area m3 for specifying the sales period. And have. Further, the recall information input screen has a button m4 for instructing the registration of the recall information. Then, when the button m4 is operated, the information input to the areas m1 to m3 is registered (transmitted) in the electronic receipt management server 9 as the recall information for identifying the product to be recalled.

The CPU 51 (search unit) of the electronic receipt management server 9 accepts various types of information included in the registered recall information as search conditions, and searches the database DB for electronic receipt information corresponding to the search conditions. More specifically, the CPU 51 (search unit) of the electronic receipt management server 9 searches (extracts) electronic receipt information including the product name and product code of the search condition from the database DB. Further, the CPU 51 (search unit) of the electronic receipt management server 9 searches the database DB for the electronic receipt information whose sales date and time of the product sales data is included in the sales period of the search condition from the extracted electronic receipt information, and the electronic receipt information is the same. The member code associated with the receipt information is output as the search result.

Then, the CPU 51 (search unit) of the electronic receipt management server 9 outputs (transmits) the notification of the product to be recalled as notification information to the mobile terminal 8 corresponding to the member code of the search result.

At this time, the mobile terminal 8 may present the broadcast information to the user of the mobile terminal 8 by providing, for example, the user interface as shown in FIGS. 31 and 32. Here, FIGS. 31 and 32 are front views showing a display example in the display unit 17 of the mobile terminal 8.

First, the CPU 11 of the mobile terminal 8 displays a button n2 for displaying a notification from a company or the like on a display unit 17 together with a button n1 or the like for instructing a search for an electronic receipt, as in the display example N1 shown in FIG. do. When the CPU 11 of the mobile terminal 8 receives the operation of the button n2, the display unit 17 displays the notification n3 (notification information) transmitted from the electronic receipt management server 9 to the mobile terminal 8 as shown in the display example N2 shown in FIG. Display on.

The method of receiving the notification information is not particularly limited. For example, the CPU 11 of the mobile terminal 8 may send a request including the membership code to the electronic receipt management server 9 in response to the operation of the button n2, and may receive the request from the electronic receipt management server 9 as a response. Further, the notification information received in advance from the electronic receipt management server 9 may be displayed by the CPU 11 of the mobile terminal 8 in response to the operation of the button n2.

As described above, according to the above-described form, it is possible to quickly and efficiently search for a user who has purchased a product to be recalled and notify the user. Therefore, it is possible to efficiently grasp the number of recalled products actually sold and collect / discard the products. The registration of the search condition in the electronic receipt management server 9 is not limited to the one related to the recall, and may be for the purpose of other purposes. For example, in order to identify a criminal or the like, a search condition for narrowing down a specific product or a user who has purchased the product may be registered in the electronic receipt management server 9 by the police or the like.

Although some embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

2 POS terminal 6 Electronic receipt server 8 Mobile terminal 9 Electronic receipt management server 55 Receiver 56 Electronic receipt batch management unit 57 Electronic receipt transmission unit 81 Member association unit 82 Electronic receipt reception unit 83 Electronic receipt display unit

Japanese Patent Application Laid-Open No. 2003-123144 Japanese Unexamined Patent Publication No. 2007-316750

Claims (5)

An electronic receipt system that has an information processing device and a mobile terminal.
The information processing device is
An electronic receipt batch management means that manages the consumer's membership code in association with the electronic receipt information including the payment details made by the consumer at each company.
A reception means that accepts the input of specific information to identify the product,
A search means for searching electronic receipt information including payment details of products corresponding to the conditions of the specific information from the electronic receipt collective management means, and
An operator that informs the consumer of the membership code associated with the electronic receipt information searched by the search means that there is a product that meets the conditions of the specific information on the operation screen provided to the consumer. And, on condition that the operation for the operator is accepted, the notification information for switching and displaying the information about the product corresponding to the condition of the specific information from the operation screen is displayed as described above corresponding to the member code. The means of transmission to the mobile terminal and
Equipped with
The mobile terminal is
Receiving means for receiving the notification information and
A display means for displaying a screen based on the notification information received by the receiving means, and a display means.
Equipped with an electronic receipt system. The transmitting means displays the search operator instructing the consumer of the membership code associated with the electronic receipt information searched by the search means to search for the electronic receipt information related to the consumer on the operation screen. The electronic receipt system according to claim 1, wherein the notification information for displaying the operator is transmitted to the mobile terminal corresponding to the membership code. The electronic receipt information includes product sales data related to each product purchased by the consumer as the payment content.
The receiving means receives the narrowing-down conditions of the elements constituting the product sales data as the specific information.
The electronic receipt system according to claim 1 or 2, wherein the search means searches electronic receipt information including the product sales data corresponding to the condition of the specific information from the electronic receipt collective management means. The product sales data includes the product sales date and time as the element.
The reception means accepts the sales period of a specific product as the specific information,
The electronic receipt system according to claim 3, wherein the search means searches for an electronic receipt whose sales date and time of the product sales data is included in the sales period of the specific information from the electronic receipt collective management means. It is an electronic receipt providing method executed by an electronic receipt system having an information processing device and a mobile terminal.
The information processing device is
The reception process that accepts the input of specific information to identify the product,
From the electronic receipt batch management means that manages the consumer's membership code in association with the electronic receipt information including the payment details made by the consumer at each company, the payment details of the products that meet the conditions of the specific information can be obtained. A search process for searching for included electronic receipt information,
For the consumer of the membership code associated with the electronic receipt information searched in the search process, the information for notifying that the operation screen provided to the consumer has a product corresponding to the condition of the specific information is operated. The notification information for displaying as a child and switching and displaying the information about the product corresponding to the condition of the specific information from the operation screen on the condition that the operation for the operator is accepted corresponds to the member code. The transmission process of transmitting to the mobile terminal and
And run
The mobile terminal is
The receiving process for receiving the notification information and
A display process for displaying a screen based on the notification information received in the reception process, and a display process.
How to provide an electronic receipt.

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