JP6997438B2 - Service provision system, service provision method and service provision program - Google Patents

Description

The present invention relates to a service providing system, a service providing method, and a service providing program for providing an arbitrary service to a person via a public communication network.

Remittances, gratitude, donations, etc. are often performed as an act of oneself financially assisting others.

However, for example, when a parent provides money to a student who lives away from his / her parents as a remittance for food expenses, the anxiety that this money is actually used for food expenses cannot be wiped out, and the parent who provided the money cannot be dispelled. There was a risk that it would be used for deviating purposes, and that parents would not be able to reliably assist the students. In addition, for example, when a donor donates money to a children's facility as a stationery fee, the anxiety that this money is actually used as a stationery fee cannot be wiped out, and the purpose of the donor who provided the money is deviated. There was a risk that the donor would not be able to reliably support the children's facility. In this way, when money is provided directly to the beneficiary, the anxiety that the money is actually used according to the purpose of the provider cannot be wiped out, and there is a risk that the money will be used deviating from the purpose. There was a risk that the provider could not reliably assist the beneficiaries.

Conventionally, a product providing system disclosed in, for example, Patent Document 1 has been disclosed for the purpose of offering an arbitrary product such as a drink or food to a specific person by utilizing the Internet.

The product provision system disclosed in Patent Document 1 provides an order screen for an orderer to order a product for an event participant to the orderer's PC or the like, and when the order is received via the order screen, the order is placed in the kitchen. A server device for transmitting to a client (terminal PC) is provided. When the kitchen client (terminal PC) receives the order via the server device, it receives the output of the receipt including the contents of the order, the identification information that identifies the participant who is devoted to the product, and the code for confirming the receipt of the product. Request to the printer. When the receipt printer receives the request, it outputs the receipt. Participants in the event, who are the recipients who received the goods together with the receipt, read the receipt on which the code is written with a mobile phone or the like and access a predetermined URL or the like of the server device. When the server device is accessed by reading the receipt code from the mobile phone of the participant who has received the product, the server device confirms the receipt of the product and sends a notification mail to the orderer's PC or the like.

As a result, the product providing system disclosed in Patent Document 1 makes it possible to donate or donate any product such as drinks and food to a specific person via the Internet.

However, in the product providing system disclosed in Patent Document 1, the order is placed on the store side that actually provides the product, which not only increases the burden on the store side, but also increases the burden on the store side, and the store clerk informs the beneficiaries to whom the product is provided. Since the product is delivered, the clerk must search for the beneficiary in the venue, and if it cannot be found, there is a risk that the product will not be provided to the beneficiary.

International Publication WO2013 / 008849 Gazette

Therefore, the present invention has been devised in view of the above-mentioned problems, and the purpose thereof is not to increase the burden on the store providing the service and without deviating from the purpose of the first user. It is an object of the present invention to provide a service providing system, a service providing method, and a service providing program, which enable a service to be provided to a second user and enable the first user to reliably assist the second user.

The service providing system according to claim 1 includes an input means for inputting store information about a store providing the service, a usage period, and usage information including a designated amount specified by the first user, and the above input means input by the above input means. Whether or not the time during which the service is provided from the store to the second user based on the notification means for notifying the second user of the usage information and the usage information notified by the notification means is within the usage period. And, the determination means for determining whether or not the consideration for the service is equal to or less than the specified amount, and the time when the service is provided by the determination means is within the usage period, and the service is paid. When it is determined that the consideration is equal to or less than the specified amount, the payment means for causing the first user to settle the consideration for the service is provided, and the determination means is provided with the time during which the service is provided within the usage period. Whether or not the service provided by the store to the second user is included in the service list of the store when it is determined that the consideration for the service is equal to or more than the specified amount. Further, when the payment means determines that the service provided by the store to the second user is included in the service list, the payment means provides the service provided by the store. Of the consideration of the above, up to the specified amount of money is settled by the first user, and the amount of the consideration of the service provided by the store that exceeds the specified amount of money is settled by the second user. It is a feature.

The service providing system according to claim 2 is the invention according to claim 1, wherein the discriminating means determines whether or not the time when the new service is provided from the store to the second user is within the usage period. Further, it is determined whether or not the consideration for the new service is equal to or less than the specified amount balance obtained by subtracting the consideration for the service settled by the settlement means from the designated amount, and the settlement means is described by the determination means. When it is determined that the time when the new service is provided is within the usage period and the consideration for the new service is less than or equal to the specified amount balance, the consideration for the new service is given to the first user. It is characterized by making payments.

In the invention according to claim 1 or 2, the service providing system according to claim 3 further inputs the frequency of use by the input means, and the determination means provides the service from the store to the second user. It is further determined whether or not the frequency of use is less than or equal to the frequency of use, and the payment means determines that the frequency of the service being provided from the store to the second user by the determination means is less than or equal to the frequency of use. When the determination is made, the first user is made to settle the consideration for the service.

The service provision program according to claim 4 includes an input step for inputting store information about a store providing the service, a usage period, and usage information including a designated amount specified by the first user, and the above input step. Whether or not the time during which the service is provided from the store to the second user based on the notification step for notifying the second user of the usage information and the usage information notified by the notification step is within the usage period. The determination step for determining whether or not the consideration for the service is equal to or less than the specified amount, and the time for which the service is provided by the determination step is within the usage period and for the service. When it is determined that the consideration is equal to or less than the specified amount, the computer is made to execute a payment step of causing the first user to settle the consideration for the service, and in the determination step, the time when the service is provided is used. Whether the service provided from the store to the second user is included in the service list of the store when it is determined that the consideration for the service is within the period and the consideration for the service is equal to or more than the specified amount. Whether or not it is further determined, and in the payment step, when it is determined by the determination step that the service provided from the store to the second user is included in the service list, the service is provided from the store. Of the consideration for the above service, up to the specified amount is settled by the first user, and the portion of the consideration for the service provided by the store that exceeds the specified amount is settled by the second user. It is characterized by that.

According to the present invention having the above-described configuration, it is possible to provide a service to a second user without increasing the burden on the store that provides the service and without deviating from the purpose of the first user. Can reliably assist the second user.

It is a figure which shows the configuration example of the service provision system to which this invention is applied. It is a figure which shows the block structure of an electronic device. It is a flowchart of the processing operation of the service providing program to which this invention is applied. This is an example of usage information displayed on the display unit in the first embodiment of the service providing program to which the present invention is applied. This is an example of a determination step and a payment step of a service providing program to which the present invention is applied. This is an example of usage information displayed on the display unit in the second embodiment of the service providing program to which the present invention is applied. This is an example of usage information displayed on the display unit in the third embodiment of the service providing program to which the present invention is applied. This is an example of usage information displayed on the display unit in the fourth embodiment of the service providing program to which the present invention is applied.

Hereinafter, the service providing system to which the present invention is applied will be described in detail with reference to the drawings.

The service providing system 1 to which the present invention is applied is embodied by, for example, the configuration shown in FIG. The service providing system 1 includes an electronic device 11 that uses a system such as a PC, and a server 13 that is connected to the electronic device 11 via a public communication network 12.

The public communication network 12 is an Internet network or the like connected between electronic devices 11 and a server 13 via a communication line. Incidentally, when the electronic device 11 is operated in a certain narrow area, the public communication network 12 may be configured by a LAN (Local Area Network). Further, the public communication network 12 may be configured by a so-called optical fiber communication network. Further, the public communication network 12 is not limited to the wired communication network, and may be realized by a wireless communication network.

The electronic device 11 is, for example, a personal computer (PC), a mobile phone, a smartphone, a tablet terminal, a wearable terminal, or the like, and is a device capable of communicating via a public communication network 12 at least based on a user's operation. The electronic device 11 downloads and installs a service providing program described later via the public communication network 12. In the following example, the case where a smartphone is applied to the electronic device 11 will be described as an example.

FIG. 2 shows a specific configuration example of the electronic device 11. The electronic device 11 includes a ROM (Read Only Memory) 22, a RAM (Random Access Memory) 23 as a work area used for data storage and expansion, and a CPU (Central Processing) for controlling the entire electronic device 11. Unit) 24, an operation unit 25 for inputting commands for various controls via operation buttons, a keyboard, etc., an output I / F 16 for controlling the display of various information, and execution represented by a hard disk or the like. A storage unit 27 for storing a program for performing a search to be performed, and a data input / output unit for inputting data from the outside into the electronic device 11 or outputting the data generated in the electronic device 11 to the outside. 29 are each connected to the internal bus 21. Further, a communication I / F 28 is connected to the internal bus 21. Further, a display unit 26 as a monitor that actually displays information is connected to the output I / F 16.

The ROM 22 stores a program for controlling the hardware resources of the entire electronic device 11. The RAM 23 temporarily stores various instructions for controlling the hardware resources of the entire electronic device 11.

The CPU 24 is a so-called central arithmetic unit for controlling each component mounted in the electronic device 11 by transmitting a control signal via the internal bus 21. Further, the CPU 24 transmits various control commands via the internal bus 21 according to the user's operation via the operation unit 25.

The operation unit 25 is embodied by a mouse, a keyboard, a touch panel, or the like, and in addition to inputting information about a service that the user wants to order, an execution command for executing a service providing program is input from the user. When the execution command is input by the user, the operation unit 25 notifies the CPU 24 of the execution command. Upon receiving this notification, the CPU 24 reads the program from the storage unit 27 and executes it.

The output I / F 16 is configured by a graphic controller that creates a display image based on control by the CPU 24. The display unit 26 connected to the output I / F 16 is realized by, for example, a liquid crystal display (LCD) or the like.

When the storage unit 27 is composed of a hard disk, predetermined information is written to each address based on the control by the CPU 24, and is read out as needed. Further, the storage unit 27 stores a service providing program for executing the present invention. This program will be read and executed by the CPU 24.

The communication I / F 28 is equipped with a line control circuit for connecting to the public communication network 12, a signal conversion circuit for performing data communication with other terminal devices, and the like. The communication I / F 28 performs conversion processing on various instructions from the internal bus 21 and transmits the conversion processing to the public communication network 12 side, and when data from the public communication network 12 is received, the communication I / F 28 performs a predetermined conversion processing. Is performed and transmitted to the internal bus 21 or the CPU 24.

The data input / output unit 29 is configured as an interface for inputting / outputting data to / from a USB (Universal Serial Bus) memory or a recording medium. The data input / output unit 29 may be configured to be readable, such as a QR code (registered trademark) or a code encrypted by a list of numbers.

The voice input unit 31 is a device for converting the voice input by the user into electronic data.

A predetermined database is constructed on the server 13. Information sent via the public communication network 12 is stored in this database. Further, the server 13 transmits the accumulated information to the electronic device 11 via the public communication network 12 based on the request from the electronic device 11.

User information, store information, and the like are stored in the server 13. The user manually inputs the user information into the electronic device 11 via the operation unit 25, or inputs the user information by voice via the voice input unit 31, transmits the input user information to the server 13, and stores the input user information in the server 13 in advance. Let me. The user information includes the user's name, age, gender, occupation, address, telephone number, e-mail address, date of birth, and the like. Further, in the user information, information on the user's credit card, information on the user's bank account, authentication information such as a personal identification number and fingerprint authentication for authenticating with the user may be input, and credit card, bank withdrawal, etc. Includes information on purchasing methods for purchasing services such as debit cards, internet banking, electronic money and virtual currency.

The user information may include a point account that accumulates usage points that can be exchanged for services. In this service provision program, the service can also be purchased through this usage point. In this point account, usage points for a predetermined amount are accumulated in advance by a credit card or the like.

By storing the user information in the server 13, the user may be given a user ID for identifying an individual. In addition, by storing user information, users can create specific user groups with other users such as family members, friends, colleagues, and acquaintances, and communicate with other users via messages, photos, videos, and so on. You may be registered as an SNS member who can take it. As the SNS, for example, Facebook (registered trademark), Twitter (registered trademark), LINE (registered trademark) and the like may be used. The server 13 is managed by the system operating company.

Store personnel such as store clerks manually input store information into the electronic device 11 via the operation unit 25, or input by voice via the voice input unit 31, and transmit the input store information to the server 13. Stored in the server 13 in advance. The store information includes the name of the store that provides the service. Stores that provide services include, for example, restaurants such as taverns, restaurants, conveyor belt sushi restaurants, fast food restaurants, coffee shops, ramen shops, and food courts, as well as stationery stores, flower shops, toy shops, smoke shops, and clothing stores. Any store that provides services such as, etc. is applicable. Further, the store information may include not only the name of the store but also the type of the store such as a restaurant or a stationery store. Further, the store information may include a service provided by each store and a service list listing each service. The services provided by the store may be, for example, not only tangible services such as food and stationery, but also intangible services such as pruning garden trees and caring for pets. Each service is assigned a consideration for the service and usage points described later. In addition, the store information may include location information such as a store address, a telephone number, and latitude / longitude.

The service providing system 1 to which the present invention is applied is executed via the service providing program installed in the electronic device 11. That is, the user operates the electronic device 11 and provides the service to other users through the service providing program installed in the electronic device 11. When executing the service providing program, it is not limited to the case where it is installed and used in the electronic device 11, but it is stored in the server 13 and the server 13 is accessed from the electronic device 11 side each time it is used. You may use it.

In the following description, the user who provides the service will be referred to as the settler A, the user provided by the settler A will be referred to as the beneficiary B, and the store providing the service will be referred to as the store C. The settler A, the beneficiary B, and the store C have their respective user information, store information, and the like stored in the server 13. A service providing program is implemented in each of the electronic devices 11 of the settler A, the beneficiary B, and the store C. The beneficiary B may not have user information.

The first embodiment of the service provision program will be described. The operation of the service providing program is shown in FIG. In the service providing program, first, an input step S11 for inputting usage information is performed.

In the input step S11, as shown in FIG. 4, the settler A inputs usage information manually via the operation unit 25 of the electronic device 11 or by voice via the voice input unit 31. The usage information includes store information regarding a store that provides a service that the settler A wants to provide to the beneficiary B, a usage period, and a designated amount determined by the settler A.

When inputting the store information, for example, the store information stored in advance in the server 13 is acquired from the server 13 and input by the settlement person A. At this time, when inputting the store information, the store information acquired from the server 13 is displayed on the display unit 26 of the electronic device 11 of the settler A, and one or more stores are selected from the plurality of store information displayed on the display unit 26. By selecting, you may enter the store information. The input of store information is not limited to this, and one or more stores within a predetermined range such as prefectures, cities, wards, towns and villages may be input as store information based on the store address, etc., or any standard. For example, one or more stores within a predetermined range such as within a radius of 1 km around a point may be input as store information. Further, the store information is not limited to inputting one or more stores, and the type of one or more stores such as restaurants and stationery stores may be input as store information.

The usage period is input by the settler A. When entering the usage period, for example, you can enter the number of hours such as "3 hours", the number of days such as "8 days", the number of months such as "1 month", and the number of years such as "1 year". Alternatively, you may enter the date such as "after XX day XX day in the Christian era", "until XX day XX day in the Christian era", or "up to XX hour XX minute". You may enter the time. If the settler A does not enter the usage period, for example, a predetermined period such as "8 days" or "1 month" is automatically entered. The automatically entered usage period can be set arbitrarily on the system side.

When entering the usage period, the usage frequency may be further entered. The frequency of use is the number of times that the beneficiary B can receive the service within the period of use. When inputting the frequency of use, for example, a predetermined frequency of use such as four times in one month may be set, and may be any date and time, day of the week, or the like. The frequency of use can be arbitrarily set on the user side and the system side.

The designated amount is an arbitrary amount designated by the settler A, for example, "5,000 yen" or the like. If the usage frequency is not entered, the specified amount will be the upper limit for each use. If the usage frequency is entered, the specified amount will be the upper limit of the total amount within the usage period. When the frequency of use is input, the specified amount of money for each use may be further input.

Next, in the service providing program, the notification step S12 for notifying the beneficiary B of the usage information input in the input step S11 is performed. For notification of usage information, for example, the usage information input in the input step S11 is converted into a code encrypted by, for example, a QR code (registered trademark) or a list of numbers, and sent to the electronic device 11 of the beneficiary B by e-mail or the like. Notice.

Next, in the service providing program, based on the usage information notified in the notification step S12, whether or not the time when the service is provided from the store C to the beneficiary B is within the usage period, and the consideration for the service are specified. A determination step S13 for determining whether or not the amount is equal to or less than the amount is performed.

At this time, the service provided to the beneficiary B may be selected by the beneficiary B from the service list related to the service provided by the store C based on the store information in the usage information notified in the notification step S12. .. When the beneficiary B selects a service, the consideration for the service may be selected by the amount specified by the settler A or less.

As shown in FIG. 5, in the determination step S13, the usage information notified to the electronic device 11 of the beneficiary B in the notification step S12 is used as a code encrypted by, for example, a QR code (registered trademark), a list of numbers, or the like. , The code or the like displayed on the display unit 26 of the electronic device 11 of the beneficiary B and displayed on the display unit 26 of the electronic device 11 of the beneficiary B is installed or built in the cash register or the like of the store C. These are determined by having the data input / output unit 29 read.

Next, in the service providing program, when it is determined in the determination step S13 that the time when the service is provided is within the usage period and the consideration for the service is less than or equal to the specified amount, the consideration for the service is given to the settler A. The settlement step S14 for settlement is performed.

In the settlement step S14, the code or the like displayed on the display unit 26 in the determination step S13 is read by the data input / output unit 29 of the electronic device 11 of the store C, and the time during which the service is provided is within the usage period. When it is determined that the consideration for the service is less than or equal to the specified amount, the settlement person A is made to settle the entire consideration for the service. When the settlement person A makes a payment, the payment is made based on the user information including the information about the user's credit card and the like. Regarding the settlement, first, the settlement is made to the system operating company based on the user information of the settlement person A, and then the settlement is made immediately from the system operating company to the store C.

The service may be provided to the beneficiary B in the determination step S13 or in the settlement step S14.

That is, when the service is provided to the beneficiary B in the determination step S13, for example, after the beneficiary B is provided with the "set meal" provided by the store C in the store C such as a restaurant, the beneficiary B Goes to the cash register or the like of the store C and displays the encrypted code or the like as usage information on the display unit 26 of the electronic device 11 of the beneficiary B. Then, the displayed usage information is read by the data input / output unit 29 of the electronic device 11 installed at the cash register or the like of the store C, and the time during which the service is provided from the store C to the beneficiary B is within the usage period. It is determined whether or not and whether or not the consideration for the service is less than or equal to the specified amount. That is, the determination step S13 is performed. Then, after determining these, the settlement step S14 is performed, and the settlement person A is made to settle all the consideration for the service.

Further, when the service is provided to the beneficiary B in the payment step S14, for example, the beneficiary B stores the "stationery" displayed in the store C at the store C such as a stationery store. Bring it to the cash register of C and display the encrypted code or the like as usage information on the display unit 26 of the electronic device 11 of the beneficiary B. Then, is the time during which the displayed usage information is read by the data input / output unit 29 of the electronic device 11 installed in the cash register or the like of the store C and the service is provided from the store C to the beneficiary B within the usage period? It is determined whether or not and whether or not the consideration for the service is less than or equal to the specified amount. That is, the determination step S13 is performed. Then, after determining these, the settlement step S14 may be performed, the settlement person A may settle all the consideration for the service, and then the "stationery" may be provided from the store C to the enjoyer B.

As described above, when the service providing program determines in the settlement step S14 that the time when the service is provided by the determination step S13 is within the usage period and the consideration for the service is equal to or less than the specified amount, the service is provided. Have the settler A settle the entire consideration. As a result, the service providing program can provide the service to the beneficiary B without deviating from the purpose of the settler A, and the settler A pays the entire consideration for the service, so that the settler A pays the entire consideration. It becomes possible to reliably support the beneficiary B. Further, since the service providing program can settle the consideration for the service in real time when the service is provided to the beneficiary B, the settlement of the settler A is not wasted.

On the other hand, even if the beneficiary B tries to receive the service at a store other than the store C regarding the entered store information, the settler A deviates from the purpose of providing the service of the store C to the beneficiary B. Therefore, the settler A does not settle the consideration for the service. Further, even if the beneficiary B tries to receive the service outside the entered usage period, the settlement person A deviates from the purpose of providing the service to the beneficiary B within the predetermined usage period. Therefore, the settler A does not settle the consideration for the service.

As described above, in the service providing program, the service provided to the beneficiary B is within the usage period based on the usage information notified by the notification step S12, and the amount is equal to or less than the specified amount specified by the settler A. When it is determined that the service is settled, the service can be provided to the beneficiary B without deviating from the purpose of the settler A, and the settler A surely assists the beneficiary B. It becomes possible to do. That is, in the service provision program, for example, when the parent who is the settler A provides a service such as "set meal" to the student who is the beneficiary B who lives away from the parent, the money is not directly given to the student. Therefore, it is possible to provide services such as "set meal" to the student without deviating from the purpose of the parent, and it is possible for the parent to surely support the student. In addition, the service provision program does not directly donate money to the children's facility when the settler A, who is the donor, provides services such as "stationery" to the beneficiary B of the children's facility, for example. It will be possible to provide services such as "stationery" to children's facilities without deviating from the purpose, and it will be possible for donors to reliably support children's facilities.

Since the service providing program provides the service to the beneficiary B based on the usage information notified to the beneficiary B without notifying the store C of the usage information, the service is provided to the beneficiary B. Therefore, it is not necessary for the store clerk or the like to search for the beneficiary B. Therefore, in the service providing program, the settler A can surely provide the service to the beneficiary B without increasing the burden on the store C that provides the service.

When the service providing program inputs the specified amount specified by the settler A in the input step S11, the beneficiary from the service list related to the service provided by the store C based on the store information in the usage information notified in the notification step S12. B can select the service. That is, in the service providing program, the payer A does not specify the service itself, but the beneficiary B himself can select the service provided to the beneficiary B according to the preference of the beneficiary B and the like. ..

Further, in the determination step S13, it is determined that the time during which the service selected by the beneficiary B based on the usage information is provided from the store C to the beneficiary B is within the usage period, but the consideration for the service is equal to or more than the specified amount. If this is the case, it may be further determined whether or not the service provided by the store C to the beneficiary B is included in the service list of the store C. When it is determined in the determination step S13 that the service provided from the store C to the beneficiary B is included in the service list of the store C, the settlement step S14 is performed. Then, in this settlement step S14, since the consideration for the service is equal to or more than the designated amount, the settlement person A is made to settle up to the designated amount of the consideration for the service provided by the store C, and the service provided by the store C is settled. The portion of the consideration that exceeds the specified amount will be settled by the beneficiary B. That is, a part of the consideration for the service is settled by the settler A. Further, the payment of the beneficiary B may be made by cash or the like, or may be made based on user information such as a credit card.

That is, when the settler A wants to provide the service "book" to the beneficiary B, it is assumed that the settler A inputs the usage information including the usage period "1 month" and the designated amount "1000 yen". At this time, if the beneficiary B selects the service "novel" in the determination step S13 and the consideration for the selected service "novel" is "1100 yen", the service "book" is sent from the store C to the beneficiary B. Although the provided time is "1 month" within the usage period, the consideration for the service "novel" is "1100 yen", and it is determined that the specified amount is "1000 yen" or more. In such a case, in the determination step S13, it may be further determined whether or not the service "novel" provided by the store C to the beneficiary B is included in the service list of the store C. If it is determined in the determination step S13 that the service "novel" provided by the store C to the beneficiary B is included in the service list of the store C, the settlement step S14 is performed. Then, in this settlement step S14, since the consideration "1100 yen" for the service "novel" is the designated amount "1000 yen" or more, the designated amount "1000 yen" out of the consideration "1100 yen" for the service provided from the store C , And let the beneficiary B settle the "100 yen" that exceeds the specified amount "1000 yen" out of the "1100 yen" for the service provided by the store C. Will be. In this way, even if the specified amount is exceeded, if it is determined that the service provided by the store C to the beneficiary B is included in the service list of the store C, the settler A pays for the service. It will be settled a part of. Therefore, it is possible to provide the service to the beneficiary B without deviating from the purpose of the settler A, and the settler A pays a part of the consideration for the service to surely support the beneficiary B. It becomes possible.

Of course, if it is determined in the determination step S13 that the consideration for the service is equal to or greater than the designated amount, the settler A may not settle the consideration for the service.

When the service providing program inputs the usage information including the usage frequency in the input step S11, the service providing program can firmly prevent the beneficiary B from using the service for purposes other than the intended purpose.

Further, the service providing program stores the designated amount balance in the server 13 when there is a designated amount balance obtained by subtracting the consideration for the service from the designated amount. Then, the service providing program can provide a new service to the beneficiary B when there is a designated amount balance. The new service will be selected from, for example, the services provided by the store C, based on the store information input in the input step S11.

If the service providing program has a designated amount balance, the determination step S13 may be performed again after the settlement step S14. In this determination step S13, whether or not the time during which the new service provided from the store C to the beneficiary B is provided is within the usage period, and whether or not the consideration for the new service is equal to or less than the specified amount balance. Whether it is determined.

Then, when the service providing program determines in the determination step S13 that the time during which the service is provided is within the usage period and the consideration for the new service is equal to or less than the specified amount balance, the first consideration is given to the service. The payment step S14 for causing the user to make a payment is performed.

As described above, when there is a designated amount balance, the service providing program can perform the determination step S13 and the settlement step S14 again without performing the input step S11 and the notification step S12 again. Therefore, when the service providing program has a specified amount balance, the settlement person A can omit the trouble of inputting the usage information, and the specified amount or designation specified by the settlement person A within the usage period. It is possible to repeatedly provide the service of the amount balance or less to the beneficiary B.

In the determination step S13, the time during which the new service selected by the beneficiary B based on the usage information is provided from the store C to the beneficiary B is within the usage period, but the consideration for the service is equal to or greater than the specified amount balance. If it is determined that there is, it may be further determined whether or not the new service provided by the store C to the beneficiary B is included in the service list of the store C. When it is determined in the determination step S13 that the new service provided by the store C to the beneficiary B is included in the service list of the store C, the settlement step S14 may be performed.

In the first embodiment, the service providing program may perform a confirmation step S15 for notifying the settler A that the service has been provided to the beneficiary B after the settlement step S14. The confirmation step S15 enables the settler A to confirm that the service has been provided to the beneficiary B. After the confirmation step S15, the determination step S13 may be performed again.

The service providing program notifies the settlement person A that the service has been provided by the confirmation step S15, for example, when the child or the like of the settlement person A provides the service to the single elderly person or the like who is the beneficiary B. can do. That is, the service provision program confirms that a single elderly person is living by notifying the child that the service has been provided, and conversely, if there is no notification that the service has been provided. It is also possible to detect abnormalities such as lonely death of a single elderly person at an early stage.

Next, a second embodiment of the service providing program will be described. As shown in FIG. 6, in the second embodiment, the service providing program inputs the store information, the usage period, and the usage information including the service information in the input step S11.

The service information is information about the designated service designated by the settler A. When inputting the service information, for example, the store information stored in advance in the server 13 is acquired from the server 13 and input. At this time, when inputting the service information, the store information acquired from the server 13 is displayed on the display unit 26 of the electronic device 11 of the settler A, and one of the plurality of services included in the store information displayed on the display unit 26. By specifying the above service, it may be input as service information. Further, the input of service information is not limited to inputting one or more services, and may be input as service information by designating one or more types of services such as food and drink and stationery.

Next, in the service providing program, the notification step S12 for notifying the beneficiary B of the usage information input in the input step S11 is performed.

Next, in the service providing program, based on the usage information notified in the notification step S12, whether or not the time when the service is provided from the store C to the beneficiary B is within the usage period, and whether or not the beneficiary is provided from the store C to the beneficiary. It is determined whether or not the service provided to B is a designated service.

Next, in the service providing program, when it is determined in the determination step S13 that the time when the service is provided is within the usage period and the service provided from the store C to the beneficiary B is a designated service, the service is provided. A settlement step S14 is performed in which the settlement person A is made to settle the consideration for the payment. As a result, the service providing program can provide the service to the beneficiary B without the beneficiary B paying the consideration for the service. Regarding the settlement, first, the settlement is made to the system operating company based on the user information of the settlement person A, and then the settlement is made immediately from the system operating company to the store C.

Further, when the service providing program determines that the service provided to the beneficiary B is the usage period and the designated service designated by the settler A based on the usage information notified in the notification step S12, the consideration for the service is provided. Since the payment is made, it is possible to provide the service to the beneficiary B without deviating from the purpose of the settler A, and it is possible to surely support the beneficiary B.

In the second embodiment, since the service providing program inputs the designated service specified by the settler A as the service information in the input step S11, the beneficiary B cannot select the service provided by the store C, but the beneficiary B Since the settler A designates the service to be provided to the settler A, it is possible to provide the service to the beneficiary B without deviating from the purpose of the settler A, and it is possible to reliably support the beneficiary B. It becomes.

The service providing program may also perform the confirmation step S15 in the second embodiment.

Next, a third embodiment of the service providing program will be described. As shown in FIG. 7, in the third embodiment, the service providing program inputs the store information, the usage period, and the usage information including one or both of the usage amount and the usage points in the input step S11.

The usage amount is a predetermined amount settled in advance by the settler A using a credit card or the like included in the user information. The usage amount is stored in the server 13 as user information. This settlement will be settled from the settlement person A to the system operating company.

The usage points are points that are substituted for the usage amount, and are stored in the server 13 as user information. In the third embodiment, the service provision program can also settle the service via the usage points. This settlement will be settled from the settlement person A to the system operating company.

Next, in the service providing program, the notification step S12 for notifying the beneficiary B of the usage information input in the input step S11 is performed.

Next, in the service providing program, based on the usage information notified in the notification step S12, whether or not the time when the service is provided from the store C to the beneficiary B is within the usage period, and the consideration for the service is used. Determine whether it is less than or equal to the amount of money or usage points.

Next, in the service providing program, when it is determined in the determination step S13 that the time when the service is provided is within the usage period and the consideration for the service is less than or equal to the usage amount or the usage point, the consideration for the service is used. Perform the settlement step S14 to settle with the amount of money or the above usage points. As a result, the service providing program can provide the service to the beneficiary B without deviating from the purpose of the settler A, and can surely support the beneficiary B. The settlement in the settlement step S14 is settled from the system operating company to the store C.

Further, in the service providing program, based on the usage information notified in the notification step S12, the service provided to the beneficiary B is within the usage period, and the consideration for the service is the usage amount or the usage point or less. When the determination is made, the consideration for the service is settled, so that the service can be provided to the beneficiary B without deviating from the purpose of the settler A, and it is possible to reliably support the beneficiary B. Become.

Further, when the service providing program has a usage amount balance or a usage point balance obtained by subtracting the consideration for the service from the usage amount or the usage point, the service providing program stores the usage amount balance or the usage point balance in the server 13. If the service providing program has a usage amount balance or a usage point balance, the determination step S13 may be performed again after the settlement step S14. In this determination step S13, whether or not the time when the new service provided from the store C to the beneficiary B is provided is within the usage period, and the consideration for the new service is equal to or less than the usage amount balance or the usage point balance. Whether or not it is.

Then, when the service providing program determines that the time during which the service is provided by the determination step S13 is within the usage period and the consideration for the new service is equal to or less than the usage amount balance or the usage point balance, the service is provided. A settlement step S14 is performed in which the consideration is settled by the balance of the usage amount or the balance of the usage points.

As described above, when there is a usage amount balance or a usage point balance, the service providing program can perform the determination step S13 and the settlement step S14 again without performing the input step S11 and the notification step S12 again. .. Therefore, if the service provision program has a usage amount balance or a usage point balance, the settlement person A can omit the trouble of inputting the usage information, and the usage amount or the usage point or the usage point or the usage point within the usage period. It is possible to repeatedly provide the service to the beneficiary B, which is less than or equal to the usage amount balance or the usage point balance. When the usage period has passed, the usage amount, usage points, usage amount balance, and usage point balance may be refunded to the settler A by the system operating company, or stored in the server 13. It may be used when the settler A provides the service to the beneficiary B again, or may be provided as it is to the beneficiary B.

The service providing program may also perform the confirmation step S15 in the third embodiment.

Next, a fourth embodiment of the service providing program will be described. As shown in FIG. 8, in the fourth embodiment, the service providing program inputs the store information, the usage period, and the usage information including the service information in the input step S11. In the input step S11, the service providing program according to the fourth embodiment inputs information about the service previously settled by the settler A as the service information. The settlement in the input step S11 is settled from the settlement person A to the system operating company.

Next, in the service providing program, the notification step S12 for notifying the beneficiary B of the usage information input in the input step S11 is performed.

Next, in the service providing program, it is determined whether or not the time during which the service is provided from the store C to the beneficiary B is within the usage period based on the usage information notified in the notification step S12.

Next, in the service providing program, when it is determined by the determination step S13 that the time during which the service is provided is within the usage period, the confirmation step S15 notifies the settler A that the service has been provided to the beneficiary B. I do. In the confirmation step S15, the payment is made from the system operating company to the store C.

In the service providing program according to the fourth embodiment, in the input step S11, the information about the service settled by the settler A is input as the service information. Therefore, when the service is provided to the beneficiary B, the consideration for the service is already settled. Person A has settled. Further, the service providing program can provide the service to the beneficiary B without deviating from the purpose of the settler A, and can surely support the beneficiary B.

The component of any one or more in the electronic device 11 or the server 13 may be controlled by artificial intelligence. The specific method of applying artificial intelligence to the present invention may be based on any one or more of the information on all known artificial intelligence in the past.

The service providing program according to the present invention has been described above based on the illustrated embodiment, but the present invention is not limited to this, and the configuration of each part may be any configuration having the same function. Can be replaced. Further, any other configuration or process may be added to the present invention.

1: Service provision system 10: Electronic device 11: Electronic device 12: Public communication network 13: Server 16: Output I / F
21: Internal bus 22: ROM
23: RAM
24: CPU
25: Operation unit 26: Display unit 27: Storage unit 28: Communication I / F
29: Data input / output unit 31: Voice input unit

Claims (4)

Input means for inputting store information about the store providing the service, usage period, and usage information including the specified amount specified by the first user, and
A notification means for notifying the second user of the above-mentioned usage information input by the above-mentioned input means, and
Based on the usage information notified by the notification means, whether or not the time when the service is provided from the store to the second user is within the usage period, and the consideration for the service is the specified amount or less. A discriminating means for determining whether or not the information is present, and
When it is determined by the determination means that the time during which the service is provided is within the usage period and the consideration for the service is equal to or less than the specified amount, the first user is made to settle the consideration for the service. Equipped with a payment method ,
The determination means is provided from the store to the second user when it is determined that the time when the service is provided is within the usage period and the consideration for the service is equal to or more than the specified amount. Further determining whether or not the above service is included in the service list of the above store,
When the payment means determines that the service provided by the store to the second user is included in the service list by the determination means, the above-mentioned consideration for the service provided by the store is described above. The service provision is characterized in that the first user is made to settle up to the specified amount, and the second user is made to settle the portion of the consideration for the service provided from the store that exceeds the specified amount. system. The determination means determines whether or not the time when the new service is provided from the store to the second user is within the usage period, and the consideration for the new service is settled by the payment means from the designated amount. Determine whether or not the balance is less than or equal to the specified amount after subtracting the consideration for the above services.
When the payment means determines that the time when the new service is provided by the determination means is within the usage period and the consideration for the new service is equal to or less than the specified amount balance, the new payment means is used. The service providing system according to claim 1, wherein the first user is made to settle the consideration for the service. The input means further inputs the frequency of use and
The determination means determines whether or not the frequency at which the service is provided from the store to the second user is less than or equal to the usage frequency.
When the determination means determines that the frequency at which the service is provided from the store to the second user is less than or equal to the usage frequency, the payment means causes the first user to settle the consideration for the service. The service providing system according to claim 1 or 2. An input step for inputting store information, a usage period, and usage information including a specified amount specified by the first user regarding the store that provides the service, and an input step.
A notification step for notifying the second user of the above usage information input by the above input step, and
Based on the usage information notified by the notification step, whether or not the time when the service is provided from the store to the second user is within the usage period, and the consideration for the service is equal to or less than the specified amount. A determination step to determine whether or not it is
When it is determined by the determination step that the time during which the service is provided is within the usage period and the consideration for the service is equal to or less than the specified amount, the first user is made to settle the consideration for the service. Let the computer perform the payment step and
In the determination step, when it is determined that the time during which the service is provided is within the usage period and the consideration for the service is equal to or greater than the specified amount, the store provides the service to the second user. Further determining whether or not the above service is included in the service list of the above store,
In the payment step, when it is determined by the determination step that the service provided by the store to the second user is included in the service list, the above-mentioned consideration for the service provided by the store is described above. The service provision is characterized in that the first user is made to settle up to the specified amount, and the second user is made to settle the portion of the consideration for the service provided from the store that exceeds the specified amount. program.

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