JP7053034B2 - Methods, programs, information processing equipment and server equipment for managing electronic receipts - Google Patents

Description

The present disclosure relates to a method, a program, an information processing device and a server device for electronically issuing a receipt used in a commercial transaction and receiving the issued electronic receipt by a user on the customer side.

In commercial transactions, it is common for businesses to issue receipts to their customers. Various technologies are being studied to exchange receipts electronically.
For example, Japanese Patent Application Laid-Open No. 2004-151838 (Patent Document 1) describes a system capable of issuing receipts electronically. According to the receipt issuing system of Patent Document 1, depending on whether the customer wants to issue an electronic receipt or print a receipt, the process of notifying the customer of the electronic receipt and / or the process of printing the receipt are performed. The technology is described.

Receipts are used for expense settlement, etc. In order to prevent the expense settlement by the paper receipt and the expense settlement by the electronic receipt from overlapping, for example, Japanese Patent Application Laid-Open No. 2014-194740 (Patent Document 2) describes the paper receipt after the electronic receipt information is generated. It describes printing and issuing a receipt when instructed to issue it, as well as generating a status indicating that the receipt was printed and issued. According to the electronic receipt system of Patent Document 2, when displaying an electronic receipt, it is described that a receipt is printed and displayed with information indicating that the receipt has been issued.

In addition, in stores and the like, membership services such as point cards may be provided in order to encourage customers to come to the store repeatedly. In order to provide these member services and the benefits of electronic receipts to customers, for example, Japanese Patent Application Laid-Open No. 2014-194738 (Patent Document 3) discloses the following techniques. Specifically, if there is an input of a membership code of an electronic receipt service and a corporate membership code of a service of a store or the like different from the electronic receipt service at a payment cash register of a store or the like, the server associates both of these codes. By providing the electronic receipt service to the customer for the transaction when either the membership code of the electronic receipt service or the corporate membership code is subsequently entered during the settlement processing of the transaction. Have been described.

Japanese Unexamined Patent Publication No. 2004-151838 Japanese Unexamined Patent Publication No. 2014-194740 Japanese Unexamined Patent Publication No. 2014-194738

All of these patent documents are intended to improve the functions of terminals on the issuing side of receipts such as stores. From the standpoint of a store or the like, there are cases where the intention is to provide various sales promotion information suitable for the customer, and to manage the transaction content and the customer's information in association with each other. For example, if each of the transaction histories in a store can be associated with customer information, it is possible to grasp the tendency of products that customers often purchase, and by providing sales promotion information that suits the customer, the store Sales can be expected to increase.

However, the techniques described in these patent documents are aimed at improving the function of the terminal on the issuing side of the receipt in a store or the like, and it is necessary for the terminal on the issuing side to acquire customer information. For example, in the technique of Patent Document 1, in order for the store side to notify the customer of the electronic receipt, the staff of the store or the like acquires the customer's information at the store or the like, or the customer's information is obtained at the store or the like. It is necessary to have the terminal such as a store input the information. Even in the techniques described in Patent Document 2 and Patent Document 3, the operation for the store staff to acquire customer information tends to be complicated on the store side. As described above, in order to provide the electronic receipt service to the customer, the business operator who is the issuer of the receipt needs a technology to lower the threshold for introducing the service.
In addition, since it is necessary for the customer to introduce a service corresponding to the terminal on the store side, a cost for the customer to use the service is incurred. The store also incurs physical costs for storing issued receipts.

On the other hand, the customer who is the recipient of the receipt uses the receipt for various purposes. For example, the recipient of the receipt needs to attach the paper receipt to a predetermined expense settlement document when the expense is settled by the paper receipt. In addition, the manager of the company is also obliged to store the receipt for which the expense has been settled, and there is a problem that a physical place for storing the receipt is required. In order to solve these problems, a mechanism is needed to reduce the workload of staff involved in receiving receipts as much as possible in a series of processes from electronic issuance to storage of receipts.

It is an object of the present disclosure to provide a technology for further reducing the cost required for storing receipts, further lowering the threshold for introducing services for users, and promoting the spread of electronic receipts.
Another object of this disclosure is to further reduce the cost of storing receipts while making it easier for customers to receive electronic receipts on versatile terminals, further lowering the threshold for service introduction for users. be.

The program according to the present disclosure is executed by a computer including a processor, memory, and storage. This computer is for managing receipt data including information on transaction receipts. The computer stores receipt data for each transaction in storage. The program receives the receipt when it receives the receipt data issued from the first communication device that issues the receipt data to the customer user in the step of sending and receiving data to and from the external communication device to the processor. The step of storing the receipt data including the information indicating the timing when the data is issued in the storage, and the first information for identifying the receipt data related to each transaction from the second communication device used by the customer user. When it is received, the receipt data related to the specified transaction is read from the storage, and the read receipt data is returned to the second communication device.

The server device according to the present disclosure includes a processor, a memory, and a storage, and is for managing receipt data including information on the receipt contents of a transaction. Storage is configured to store receipt data for each transaction. The processor is configured to send and receive data to and from an external communication device. When the processor receives the issued receipt data from the first communication device that issues the receipt data to the customer user in the transaction, the processor receives the receipt data including the information indicating the timing when the receipt data is issued. It is configured to be stored in storage. When the processor receives the first information for identifying each transaction from the second communication device used by the customer user, the processor reads the receipt data related to the specified transaction from the storage and reads it. It is configured to respond to the received receipt data to the second communication device.

The user-side communication device according to the present disclosure includes a processor, a memory, and a storage. A system is configured by a user-side communication device, a server device, and a issuing-side communication device. The server device is for managing the receipt data including the information of the receipt contents of the transaction. The issuing communication device that issues the electronic receipt accepts the input of the receipt contents of each transaction, generates the receipt data indicating the receipt contents, sends the receipt data generated for each transaction to the server device, and sends the receipt data. It is configured to display specific information for identification that can be read by the user-side communication device on the monitor of the issuing-side communication device. The user-side communication device that receives the electronic receipt is configured to be able to read the specific information displayed on the monitor of the issuing-side communication device. The user-side communication device transmits the reading result of reading the specific information to the server device as information for specifying each transaction. The user-side communication device receives the receipt data related to the transaction specified by the reading result from the server device. The user-side communication device is configured to display the receipt data received from the server device on the monitor of the user-side communication device.

The method according to the present disclosure is performed by a computer including a processor, a memory, and a storage, and for managing receipt data including information on the receipt contents of a transaction. This method is described when the processor receives the receipt data to be issued from the step of sending and receiving data to and from an external communication device and the first communication device that issues the receipt data to the customer user in the transaction. When the first information for identifying each transaction is received from the step of storing the receipt data including the information indicating the timing when the receipt data is issued in the storage and the second communication device used by the customer user. 1. The step of reading the receipt data related to the specified transaction from the storage and responding the read receipt data to the second communication device is included.

The program shown in the present disclosure is executed in a server device including a processor, a memory, and a storage. The server device is configured in the storage to store receipt data including information on the receipt contents of the transaction for each transaction. The program consists of a step of displaying a screen for accepting the input of the receipt contents related to the transaction from the issuing user on the display of the communication device of the issuing user who issues the electronic receipt in the transaction, and the receipt contents input by the issuing user. And store it in the storage as receipt data related to the transaction, generate information to identify the receipt data, and display the information to identify the receipt data on the communication device of the issuing user. Includes performing steps to display in.

According to one aspect of the present disclosure, the timing of issuing an electronic receipt to a customer is managed by the server device. The customer's terminal device that receives the electronic receipt inquires of the server device based on the information that identifies the electronic receipt managed by the server device, so that the customer's user can acquire the electronic receipt. .. By notifying the customer of the information that identifies the electronic receipt managed by the server device, the store can assume that the receipt has been issued to the customer, so to speak, the electronic receipt can be issued to all the customers. It will be. As a result, the threshold for introducing the electronic receipt management service on the store side is further lowered, and the human burden required for the storage and operation of receipts is reduced. In addition, since the customer who receives the electronic receipt can be limited to the customer who has read the specific information displayed on the monitor of the issuing communication device, a third party illegally browses the electronic receipt and illegally browses the electronic receipt. It is possible to prevent diversion and the like.

In addition, conventionally, the recipient of the receipt attaches the printed receipt to the document for expense settlement and submits it to the accounting staff for expense settlement and the like. The accounting staff is working to settle expenses based on the contents of the documents and store the printed receipts in a warehouse or the like. On the other hand, the receipt recipient submits the electronic receipt to the accounting department, and the accounting staff receives the electronic receipt, which has traditionally required human resources to store the paper receipt together with the expense settlement. It saves resources and eliminates the need for a physical location to store paper receipts. Further, in a certain aspect, the recipient of the receipt actively tries to obtain the electronic receipt in order to receive the expense settlement, so that the spread of the electronic receipt management service can be promoted.

It is a figure which shows the outline of the operation of the terminal apparatus on the issuing side which concerns on the issuance and management system of the electronic receipt shown in this embodiment. An example of a screen in a phase in which a staff member on the store side operates a terminal device 10 to input transaction receipt details and issues an electronic receipt to a customer is shown. It is a figure which shows the outline of the operation of the terminal apparatus on the receiving side which concerns on the issuance and management system of the electronic receipt shown in this embodiment. An example of a screen in which a customer who receives an electronic receipt operates the terminal device 30 is shown. It is a figure which shows the schematic structure of the management system 1 shown in this embodiment. It is a block diagram of a terminal apparatus 10. It is a block diagram of the terminal apparatus 30. It is a figure which shows the functional structure of the terminal apparatus 10. It is a figure which shows the functional structure of the terminal apparatus 30. It is a figure which shows the functional configuration of a server 20. It is a figure which shows the data structure of the receipt database 281 managed by the server 20 and the receipt data transmitted from the terminal apparatus 10 to a server 20. It is a flowchart which shows the process of issuing the receipt data by the terminal apparatus 10 of the user of a store side, and receiving the receipt data by the terminal apparatus 30 of the user of a customer side through a server 20. It is a figure which shows the display example of the screen which manages the receipt data issued to a customer in the terminal apparatus 10 of the user of a store side. It is a figure which shows the display example of the screen in the terminal apparatus 30 of the user who receives the receipt data. It is a figure which shows the display example of the screen in the terminal apparatus 30 of the user who receives the receipt data. It is a figure which shows the display example of the screen in the terminal apparatus 30 of the user who receives the receipt data. Another screen example is shown in which a customer who receives an electronic receipt operates the terminal device 30.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same parts are designated by the same reference numerals. Their names and functions are the same. Therefore, the detailed description of them will not be repeated.

<1.1 Overview>
A system for issuing receipts electronically and receiving the issued electronic receipts will be described with reference to FIGS. 1 to 4.

FIG. 1 is a diagram showing an outline of the operation of a terminal device on the issuing side related to an electronic receipt issuance and management system shown in the present embodiment.

In a certain situation, a customer wants to pay for purchasing goods at a store or receiving a service. The staff on the store side executes an application for recording commercial transactions on the terminal device 10 and makes a payment, so that the customer's order details (articles to be purchased, quantity to be purchased, and other information) are stored in the terminal of the store. Input to the terminal device 10. The terminal device 10 stores information on transaction details such as the goods to be purchased, the quantity thereof, and the transaction amount by transmitting to the server 20. The customer wants to pay the price and issue a receipt. The store staff explains to the customer that the receipt can be issued electronically. The customer wants the store staff to issue the receipt electronically. The staff on the store side can access the cloud service for issuing an electronic receipt by using a browser, or execute an application for issuing an electronic receipt on the terminal device 10 and operate the terminal device 10 to receive a receipt. Enter the receipt details for issuance.

In the state (A) of FIG. 1, the staff on the store side confirms the display contents of the terminal device 10 and performs an operation for issuing an electronic receipt (also referred to as an electronic receipt) to the customer. show. In the example of FIG. 1, it is assumed that an application for issuing an electronic receipt is provided by an application distribution platform or the like, and these applications are installed in the terminal device 10 in advance. As shown in the state (A), the terminal device 10 has a address display unit 132A for displaying the address, an amount display unit 132B for displaying the amount received by the business operator, and a target of receipt on the display 132. A proviso display unit 132C indicating "provided", a business operator display unit 132D for displaying the business operator who made the receipt, and an electronic receipt issuing button 132E for accepting an input operation for issuing an electronic receipt to the customer. , Box 132J for entering the payment method and is displayed. The staff on the store side inputs the address, receipt amount, etc. in order to issue an electronic receipt.

For example, in the state (A), when the terminal device 10 accepts the input operation to the electronic receipt issuing button 132E by a tap operation such as a finger 3, the user on the customer side receives the electronic receipt as shown in the state (B). Present the information to be obtained. At this time, the terminal device 10 may notify the server 20 of the timing at which the electronic receipt is issued, so that the server 20 can associate the time stamp at the time of issuance with the electronic receipt. The server 20 stores the electronic receipt for a certain period from the time when the electronic receipt is issued. When issuing a receipt, the store side needs to store it for a certain period of time, but by issuing an electronic receipt, it can be stored by the server 20. In addition, for example, when a customer makes an expense settlement at a company or the like based on an electronic receipt, the accounting department in charge of the expense settlement needs to keep the receipt for a certain period of time. It can be done by the electronic receipt uploaded to.

The state (B) of FIG. 1 shows a situation in which a staff member on the store side presents to a customer information for the customer to obtain an electronic receipt as a two-dimensional code. As shown in the state (B), the terminal device 10 displays the two-dimensional code 132F, the print reception button 132G, and the top page transition button 132H on the display 132.

The two-dimensional code 132F is a code that can be read by the customer's terminal. For example, the two-dimensional code 132F is displayed as a matrix-shaped two-dimensional code such as a QR code (registered trademark). The terminal device 10 includes the information for identifying the electronic receipt related to each transaction in the two-dimensional code 132F and displays it on the display 132. For example, the two-dimensional code 132F includes a URL (uniform resource locator) for the customer to access the electronic receipt. The URL is issued by the server 20, for example, in response to the terminal device 10 transmitting information on the transaction content to the server 20 and the server 20 receiving the information. The customer operates the terminal device 30 (described later), which is the customer's terminal, to acquire the information indicated by the two-dimensional code 132F (for example, the URL for accessing the electronic receipt).

The print acceptance button 132G accepts an input operation for printing a two-dimensional code. The top page transition button 132H accepts an input operation for transitioning to the top page of the application.

As described above, in the example of FIG. 1, the staff of the store presents the two-dimensional code 132F including the URL for the customer to access the electronic receipt to the customer, so that the business operator of the store or the like presents the electronic receipt to the customer. Can be issued. Here, it is desirable that the URL for accessing the electronic receipt has a sufficient length and is complicated. This can make it difficult for a third party to accidentally access the electronic receipt.

In addition to the example of FIG. 1, a screen example for the store staff to perform an operation for issuing an electronic receipt will be described.

FIG. 2 shows an example of a screen in another aspect in which a staff member on the store side operates a terminal device 10 to input transaction receipt details to issue an electronic receipt to a customer.

The state (A) of FIG. 2 shows a situation in which a staff member on the store side is performing an operation of accessing a server 20 that provides a service for issuing an electronic receipt by a browser or the like. Upon receiving the access from the terminal device 10, the server 20 generates the information on the screen for issuing the electronic receipt, and displays the screen for inputting the receipt contents on the display 132 of the terminal device 10.

As shown in the state (A), the server 20 inputs the box 132P for inputting the address of the receipt, the box 132Q for inputting the amount to be received, and the proviso on the display 132 of the terminal device 10. Box 132R, a box 132S for inputting a payment method, and an issue button 132T for accepting an input operation for issuing an electronic receipt are displayed. The payment method and proviso are configured to accept the user's selection in the pull-down menu format.

The terminal device 10 receives an input operation to the issue button 132T with the user's finger 3 or the like of the terminal device 10 in a state where the user of the terminal device 10 (staff on the store side) inputs to these boxes, and the server The content that the user has entered data is transmitted to 20. The server 20 receives the data transmitted from the terminal device 10 as the receipt data indicating the receipt contents of the transaction.

When the server 20 receives the receipt data from the terminal device 10, it registers it in the database, and the information for accessing the receipt data (for example, URL) and the information for removing the access restriction to the receipt data (for example, one). Time password) is generated. The server 20 generates a two-dimensional code including information for accessing the receipt data and information for removing the access restriction to the receipt data. The server 20 transmits a two-dimensional code including information for accessing the receipt data (for example, a URL) and information for releasing the access restriction to the terminal device 10, and displays the screen of the terminal device 10 on the screen. , Transition to state (B).

In this way, by including the URL for accessing the receipt data and the one-time password for removing the access restriction in the two-dimensional code, a third party may randomly input the URL into the receipt data. Even if it is possible to access the receipt data, it will be extremely difficult for a third party to obtain the receipt data unless the information for removing the access restriction to the receipt data is obtained. As a result, it is possible to further prevent the occurrence of a situation in which a third party who is not involved in the transaction illegally obtains and illegally uses the electronic receipt.

The state (B) of FIG. 2 shows a phase in which the electronic receipt 132V generated according to the input result of the receipt contents and the two-dimensional code display unit 132Y are displayed on the display 132. The terminal device 10 has a server with a two-dimensional code (for example, a QR code (registered trademark)) including information for accessing the receipt data corresponding to the electronic receipt and information for releasing the access restriction to the receipt data. Received from 20 and displayed on the display 132.

As shown in the state (B), the server 20 has an electronic receipt 132V and a two-dimensional code display unit 132Y including a generated two-dimensional code (for example, a QR code (registered trademark)) on the display 132 of the terminal device 10. , The back button 132W and the two-dimensional code display instruction button 132X are displayed. The two-dimensional code display unit 132Y has a two-dimensional code, an explanatory text urging the staff on the store side to present the two-dimensional code, and a "close" button that accepts an operation to end the display of the two-dimensional code. , Includes a "print" button that accepts operations to print a two-dimensional code.

The staff on the store side can print the two-dimensional code on paper by pressing the "print" button, and can present the printed two-dimensional code to the customer, hand it over, and the like. For example, if the customer who visits the store does not have a terminal that can read the 2D code at that time, or if the customer's terminal fails to read the 2D code, the 2D code is printed on paper. This makes it possible to issue an electronic receipt to the customer. When the staff on the store side performs an input operation on the "close" button, the server 20 shifts the display 132 of the terminal device 10 to the screen shown in the state (C).

The state (C) of FIG. 2 shows a display example of a screen on which a staff member or the like on the store side can confirm the issuance content of the electronic receipt 132V. Operation of the "close" button to end the display of the two-dimensional code in the state (B) in which the two-dimensional code display unit 132Y is displayed so as to be emphasized and the electronic receipt 132V is displayed in the background. By transitioning to the state (C) by accepting the above, it can be suggested to the staff on the store side that the electronic receipt can be issued at the stage of presenting the two-dimensional code to the customer. In addition, the staff on the store side can be made to confirm the receipt contents presented to the customer again following the presentation of the two-dimensional code.

FIG. 3 is a diagram showing an outline of the operation of the terminal device on the receiving side related to the electronic receipt issuance and management system shown in the present embodiment.

FIG. 3A is a diagram showing a situation in which a customer reads a two-dimensional code displayed on a terminal device 10 which is a terminal on the store side by the terminal device 30. For example, the customer performs an operation of reading the two-dimensional code displayed on the terminal device 10 by the camera function of the terminal device 30.

The state (B) of FIG. 3 is a diagram showing a phase in which the terminal device 30 displays the result of reading the two-dimensional code in the state (A). The terminal device 30 displays a reading result display unit 332A showing a reading result of the two-dimensional code and a reading result display unit 332B for receiving access to the electronic receipt which is the reading result of the two-dimensional code on the display 332. .. For example, in the state (B), when the terminal device 10 accepts an input operation to the reading result display unit 332B by a tap operation such as a finger 3, the information for accessing the electronic receipt is shown in the state (C). The electronic receipt obtained based on the above is displayed on the display 332.

The state (C) of FIG. 3 is a diagram showing a phase in which the terminal device 30 displays the electronic receipt acquired by reading the two-dimensional code on the display 332. The terminal device 30 displays the electronic receipt 332C indicating the acquired electronic receipt on the display 332. The terminal device 30 displays the mail transmission receiving unit 332D and the cloud storage instruction unit 332E on the display 332 in order to receive an input operation for the acquired electronic receipt. The mail transmission receiving unit 332D accepts an input operation for transmitting the electronic receipt acquired by the terminal device 30 to another communication device by mail. For example, upon receiving an input operation to the mail transmission receiving unit 332D, the terminal device 30 saves the electronic receipt as an image file, attaches the saved image file to the mail, and accepts the input of the mail destination.

The cloud storage instruction unit 332E accepts an input operation for uploading the electronic receipt acquired by the terminal device 30 to the service for storing the electronic receipt. For example, in the state (C), when the terminal device 30 accepts an input operation to the cloud storage instruction unit 332E by a tap operation such as a finger 3, an application for storing an electronic receipt as shown in the state (D). To execute.

FIG. 3D is a diagram showing a situation in which the terminal device 30 executes an application for storing electronic receipts by a cloud service and displays the electronic receipts stored by the user of the terminal device 30 on the display 332. .. The terminal device 30 displays the electronic receipts stored by the user in the electronic receipt list 332F in the form of a list. The terminal device 30 has a My Receipt Tab 332G indicating that it is a mode for displaying electronic receipts stored by the user as a list in the electronic receipt list 332F, and the user applies to the accounting department or the like for expense settlement or the like. A receipt tab 332H awaiting approval indicating that the mode is for displaying an electronic receipt is displayed.

Further, the terminal device 30 displays an operation start button 332K on the display 332 for accepting another input operation of the customer who receives the electronic receipt.

In this way, the user on the customer side who uses the electronic receipt for expense settlement or the like reads the two-dimensional code displayed on the terminal device 10 which is the terminal on the store side by using the camera function of the terminal device 30 to read the electronic receipt. You can get information to access to. Conventionally, a customer can easily manage a receipt as an electronic receipt while avoiding a situation where a customer receives a paper receipt and the wallet is full with the receipt.

In addition, for example, when the recipient of the receipt submits an electronic receipt to the accounting department for expense settlement, the accounting staff receives the electronic receipt and conventionally receives a paper receipt together with the expense settlement. It eliminates the physical space required for storage.

FIG. 4 shows an example of a screen in which a customer who receives an electronic receipt operates the terminal device 30.
The state (A) of FIG. 4 shows a state in which the customer activates the shooting function of the camera of the terminal device 30 in order to read the two-dimensional code presented by the staff on the store side. As shown in the state (A), the captured image of the camera is displayed on the captured image display unit 332W on the display 332 of the terminal device 30. The user operates the terminal device 30 and points the camera at the two-dimensional code presented by the staff on the store side.

The state (B) of FIG. 4 shows a situation in which the terminal device 30 displays the reading result of the two-dimensional code on the display 332. As shown in the state (B), the two-dimensional code includes information (URL) for accessing the receipt data and information (password) for releasing the access restriction. The terminal device 30 extracts these information from the reading result of the two-dimensional code, and presents the URL to the user of the terminal device 30 on the display 332 with the URL display unit 332X1 and the password to the user of the terminal device 30. The password display unit 332X2 for presenting to is displayed. The user of the terminal device 30 performs an operation of copying the character string of the password displayed on the password display unit 332X2, and performs an operation of accessing the URL displayed on the URL display unit 332X1.

The state (C) of FIG. 4 shows a state in which the receipt data is accessed by a browser or the like based on the information for accessing the receipt data. As shown in the state (C), the terminal device 30 displays the access screen 332Y1 on the display 332. The access screen 332Y1 displays a box 332Y2 for accepting a password input and a transmission button 332Y3 for transmitting the password to the server 20. The user of the terminal device 30 inputs the password displayed on the screen of the state (B) into the box 332Y2 and operates the transmission button 332Y3.

The state (D) of FIG. 4 shows a situation in which an electronic receipt is displayed on the display 332 of the terminal device 30. As shown in the state (D), the terminal device 30 receives the electronic receipt 332Y4, the button 332Y5 for accepting the operation of saving the electronic receipt in the server 20, and the operation of canceling the receipt of the electronic receipt on the display 332. Button 332Y6 and is displayed.

Since it is displayed on the display 332 of the terminal device 30 as shown in the state (D), the customer who receives the electronic receipt can obtain the URL included in the two-dimensional code by accessing it by using the one-time password. After confirming the contents of the electronic receipt with the electronic receipt 332Y4, (i) operate the button 332Y5 to store the electronic receipt in association with the customer's user account by the electronic receipt management service provided by the server 20. ii) The button 332Y6 can be operated to select whether to associate the electronic receipt with the user account (or ignore the electronic receipt).

In the example of the state (D), the user of the terminal device 30 is made to select whether or not to store the electronic receipt in the server 20, and the terminal device 30 cannot store the electronic receipt. good. As a result, it is possible to prevent the electronic receipt stored in the terminal device 30 from being illegally duplicated, and it is possible to further improve the reliability of the electronic receipt storage service provided by the server 20.

Here, in the electronic receipt storage service provided by the server 20, a user account is issued to the user of the terminal device 30, and when the user is logged in, the user of the terminal device 30 is provided by the service. It is assumed that the two-dimensional code is read by using the two-dimensional code reading function.

In this case, the terminal device 30 extracts the URL and the password included in the two-dimensional code by executing the application, accesses the URL, and sends the password for removing the access restriction. conduct. Therefore, the user of the terminal device 30 can be presented with the screen of the state (D) from the screen of the state (A) without transitioning to the screens shown in the state (B) and the state (C). For the user of the terminal device 30, by reading the two-dimensional code with the use of the electronic receipt storage service, the electronic receipt can be obtained without performing an operation such as copying the password, which enhances the convenience of the user. ..

<1.2 Overall configuration of this embodiment>
FIG. 5 is a diagram showing an outline of a management system 1 for managing electronic receipts, which will be described in the present embodiment. As shown in FIG. 5, the management system 1 includes a terminal device 10 which is a terminal on the business side such as a store, a server 20, and a terminal device 30 which is a terminal on the customer side. The terminal device 10 and the server 20 communicate with each other via the network 80. The terminal device 30 and the server 20 communicate with each other via the network 80.

The terminal device 10 is a device operated by a user who issues receipt data indicating the receipt contents related to the transaction based on the transaction contents related to the purchase of the customer. The terminal device 10 is realized by, for example, a stationary PC (Personal Computer), a laptop PC, a smartphone compatible with a mobile communication system, a mobile terminal such as a tablet, or the like. The terminal device 30 is a device operated by a user on the customer side.

As shown as the terminal device 30 in FIG. 3, the terminal device 30 includes a communication IF (Interface) 32, an input / output IF 33, a memory 35, a storage 36, a camera 37, and a processor 39. Although not shown in FIG. 5, the terminal device 10 has a hardware configuration equivalent to that of the terminal device 30. The server 20 includes a communication IF 22, an input / output IF 23, a memory 25, a storage 26, and a processor 29.

The terminal device 10 and the terminal device 30 are connected to the network 80 by communicating with a communication device such as a wireless base station 81 corresponding to a communication standard such as LTE and a wireless LAN router 82 corresponding to a wireless LAN standard such as IEEE802.11. Be connected.

The communication IF 32 is an interface for inputting / outputting signals because the terminal device 30 communicates with an external device. The input / output IF 33 is an input device for receiving an input operation from the user (for example, a touch panel, a touch pad, a pointing device such as a mouse, a keyboard, etc.), and an output device for presenting information to the user (display, display, etc.). Functions as an interface with a speaker, etc.).

The memory 35 is for temporarily storing a program, data processed by the program, or the like, and is, for example, a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage 36 is a storage device for storing data, and is, for example, a flash memory or an HDD (Hard Disc Drive). The camera 37 is a device having a shooting function, and is used in the present embodiment for applications such as acquiring a two-dimensional code as a shot image of the camera 37. The processor 39 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

The server 20 manages the receipt data generated by the terminal device 10 on the store side, receives the receipt data indicating the receipt contents from the terminal device 10 on the store side, manages it as a database, and manages it as a database from the terminal device 30 on the customer side. , Accept access to the database of receipt data and respond to electronic receipts.

The communication IF 22 is an interface for inputting / outputting signals because the server 20 communicates with an external device. The input / output IF 23 functions as an interface with an input device for receiving an input operation from the user and an output device for presenting information to the user. The memory 25 is for temporarily storing a program, data processed by the program, or the like, and is, for example, a volatile memory such as a DRAM (Dynamic Random Access Memory).

The storage 26 is a storage device for storing data, and is, for example, a flash memory or an HDD (Hard Disc Drive). The processor 29 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

<2.1 Configuration of terminal device 10>
FIG. 6 is a block diagram of the terminal device 10 constituting the management system 1 of the first embodiment. As shown in FIG. 6, the terminal device 10 operates with a plurality of antennas (antenna 111, antenna 112) and a wireless communication unit (first wireless communication unit 121, second wireless communication unit 122) corresponding to each antenna. It includes a reception unit 130 (including a touch-sensitive device 131 and a display 132), a voice processing unit 140, a microphone 141, a speaker 142, a position information sensor 150, a storage unit 180, and a control unit 190. The terminal device 10 also has functions and configurations (for example, a battery for holding electric power, a power supply circuit for controlling the supply of electric power from the battery to each circuit, and the like) which are not particularly shown in FIG. As shown in FIG. 6, each block included in the terminal device 10 is electrically connected by a bus or the like.

The antenna 111 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 111 receives radio waves from the space and gives a received signal to the first wireless communication unit 121.

The antenna 112 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 112 receives radio waves from the space and gives a received signal to the second radio communication unit 122.

Since the terminal device 10 communicates with other wireless devices, the first wireless communication unit 121 performs modulation / demodulation processing for transmitting / receiving signals via the antenna 111. Since the terminal device 10 communicates with another wireless device, the second wireless communication unit 122 performs modulation / demodulation processing for transmitting / receiving signals via the antenna 112. The first wireless communication unit 121 and the second wireless communication unit 122 are communication modules including a tuner, an RSSI (Received Signal Strength Indicator) calculation circuit, a CRC (Cyclic Redundancy Check) calculation circuit, a high frequency circuit, and the like. The first wireless communication unit 121 and the second wireless communication unit 122 perform modulation / demodulation and frequency conversion of the wireless signal transmitted / received by the terminal device 10 and supply the received signal to the control unit 190.

The operation receiving unit 130 has a mechanism for receiving a user's input operation. Specifically, the operation receiving unit 130 is configured as a touch screen and includes a touch sensitive device 131 and a display 132. The touch-sensitive device 131 accepts an input operation by the user of the terminal device 10. The touch-sensitive device 131 detects the user's contact position with respect to the touch panel, for example, by using a capacitive touch panel. The touch-sensitive device 131 outputs a signal indicating the contact position of the user detected by the touch panel to the control unit 190 as an input operation.

The display 132 displays data such as an image, a moving image, and text according to the control of the control unit 190. The display 132 is realized by, for example, an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

The voice processing unit 140 performs modulation / demodulation of the voice signal. The voice processing unit 140 modulates the signal given from the microphone 141 and gives the modulated signal to the control unit 190. Further, the voice processing unit 140 gives a voice signal to the speaker 142. The voice processing unit 140 is realized by, for example, a processor for voice processing. The microphone 141 receives the voice input and gives the voice signal corresponding to the voice input to the voice processing unit 140. The speaker 142 converts the voice signal given from the voice processing unit 140 into voice and outputs the voice to the outside of the terminal device 10.

The position information sensor 150 is a sensor that detects the position of the terminal device 10, and is, for example, a GPS (Global Positioning System) module. The GPS module is a receiving device used in a satellite positioning system. The satellite positioning system receives signals from at least three or four satellites and detects the current position of the terminal device 10 on which the GPS module is mounted based on the received signals. The position detected by the GPS module is, for example, when the terminal device 10 stores the position information of the terminal device 10 when performing a predetermined notification process based on the detection result of the sensor device 50 in the memory. Can be used.

The storage unit 180 is composed of, for example, a flash memory or the like, and stores data and programs used by the terminal device 10. In a certain aspect, the storage unit 180 stores transaction history information 181, store identification information 182, product database 183, sales promotion information 184, electronic receipt management application 185, and the like.

The transaction history information 181 shows the transaction history when a purchase transaction with a customer is performed at a store or the like. For example, in a store or the like, when the staff of the store inputs the goods purchased by the customer and the quantity thereof, presents the total payment amount to the customer, and inputs to the terminal device 10 that the payment has been received from the customer ( The terminal device 10 records the transaction history information 181 when an operation of inputting and confirming the deposit amount from the customer is performed). The transaction history information 181 includes information for identifying an individual transaction, the content of the transaction (for example, information for identifying the goods purchased by the customer and information on the quantity of the goods purchased by the customer), and the transaction. Includes information such as such total amount. In this way, the terminal device 10 accepts the input of the transaction content of each transaction with the customer, and when the payment is received from the customer, the terminal device 10 transmits the data indicating the transaction content to the server 20 for each transaction. As a result, the data related to the sales at the store can be managed by the server 20.

The store identification information 182 is information (store code, etc.) for identifying each store in which a transaction with a customer is performed.

The product database 183 is a database of products, and includes identification information of each product, a name of each product, information on a sales unit price of each product, and the like. For example, in a store or the like, when a customer purchases a product, the staff of the store reads an identification code (bar code or the like) attached to the product. The terminal device 10 collates the product identification code with the product database 183 and reads information such as the name of the product to be purchased by the customer and the sales unit price. This information is used, for example, when the terminal device 10 prints a paper receipt, and when the paper receipt includes information on the product name and the sales unit price.

Sales promotion information 184 is information for a business operator or the like to promote sales of a product. The sales promotion information 184 is, for example, an advertisement including information on a product to be newly sold to a customer, information on a promotion for encouraging the customer to use a product already on sale for trial, and the like. For example, the sales promotion information 184 is the information of the identification code for identifying the product and the virtual currency (issued at the store) given to the customer when the customer purchases the product, using the sales incentive from the manufacturer or the like as a source of funds. Includes information such as the amount of electronic money to be redeemed. In a store or the like, when the terminal device 10 prints a paper receipt or the like, the information of the sales promotion information 184 can be printed on the paper receipt.

The electronic receipt management application 185 is an application for a store or the like to issue an electronic receipt to a customer. When the terminal device 10 executes the electronic receipt management application 184, it receives input of various information (address, receipt amount, issuer, etc.) to be included in the electronic receipt from the staff of the store or the like, and generates receipt data. The server 20 receives the receipt data from the terminal device 10 and stores the timing of issuing the electronic receipt to the customer in the receipt data.

The control unit 190 controls the operation of the terminal device 10 by reading the program stored in the storage unit 180 and executing the instructions included in the program. The control unit 190 is, for example, an application processor. By operating according to the program, the control unit 190 exhibits functions as an input operation reception unit 191, a transmission / reception unit 192, a data processing unit 193, and a display control unit 194.

The input operation receiving unit 191 performs a process of accepting a user's input operation to an input device such as a touch-sensitive device 131. The input operation reception unit 191 is based on the information of the coordinates when the user touches the touch-sensitive device 131 with a finger or the like, and the user's operation is a flick operation, a tap operation, or a drag (swipe) operation. Determine the type of operation such as existence.

The transmission / reception unit 192 performs a process for the terminal device 10 to transmit / receive data to / from an external device such as a server 20 according to a communication protocol.

The data processing unit 193 performs a calculation on the data received by the terminal device 10 according to a program, and performs a process of outputting the calculation result to a memory or the like. For example, the data processing unit 193 generates transaction history information 181 based on the transaction content information input by the staff of the store or the like.

The data processing unit 193 generates a screen for displaying the information for specifying the receipt data on the display 132 in order to enable the user on the customer side to receive the receipt data electronically, and displays the generated screen. Performs the process of displaying on the display 132. The information for specifying the receipt data may be information that can be read by the terminal device 30 which is a terminal on the customer side.

For example, the terminal device 10 acquires information (for example, a URL) for the terminal device 30 to access the receipt data stored in the server 20 as information for specifying the receipt data, and is primary based on the acquired information. Image information of the original or two-dimensional code (for example, QR code) is generated, and the generated image information is displayed on the display 132. The terminal device 30 acquires information for accessing the receipt data by taking a one-dimensional or two-dimensional code by the camera function and reading the code.

The data processing unit 193 may communicate with the server 20 and receive information indicating whether or not the terminal device 30 on the customer side has acquired the receipt data related to the transaction. The server 20 has acquired the receipt data that the customer has acquired when the terminal device 30 on the customer side accesses the receipt data electronically stored based on the information for identifying the receipt data. Save the timing.

For example, when the receipt data is accessed by the terminal device 30 on the customer side, the server 20 may push-notify the terminal device 10 that the customer has acquired the receipt data. As a result, the business operator such as a store can grasp whether or not the receipt data has been acquired by the terminal device 30 on the customer side, and can grasp the usage status, the diffusion status, and the like of the electronic receipt. For example, if electronic receipts are becoming more widespread, motivate them to prepare for the issuance of electronic receipts at each store, or encourage customers to use electronic receipts to provide them with higher value. And so on.

Further, for example, a business operator such as a store issues an electronic receipt to a customer (provides the customer with information for accessing the receipt data), but the customer does not obtain the electronic receipt. When this is detected, it is possible to notify the customer to urge the customer to obtain an electronic receipt before the monthly closing date for expense recording at the customer's company or the like arrives. In this case, the customer can be notified that there is no omission in the expense recording, and the business operator such as the store can increase the points of contact with the customer and build an opportunity for further transaction opportunities.

The data processing unit 193 performs a process of displaying the past transaction history, the past receipt history, and the like on the display 132 by accessing the database stored in the server 20. The data processing unit 193 accepts the input operation of the user of the terminal device 10 and performs a process of searching the receipt data. The data processing unit 193 is, for example, an operation of accepting a search by designating the period during which the receipt data was issued from the user of the terminal device 10, an operation of accepting a search by designating a range of amounts, and specifying the contents of the proviso. The search is performed based on the operation of accepting the search and other operations, and the search result is displayed on the display 132.

The display control unit 194 performs a process of displaying the displayed image on the display 132.

<2.2 Configuration of terminal device 30>
FIG. 7 is a block diagram of the terminal device 30 constituting the management system 1 of the first embodiment.

As shown in FIG. 7, the terminal device 30 operates with a plurality of antennas (antenna 311 and antenna 312) and a wireless communication unit (first wireless communication unit 321 and second wireless communication unit 322) corresponding to each antenna. The reception unit 330 (including the touch-sensitive device 331 and the display 332), the voice processing unit 340, the microphone 341, the speaker 342, the position information sensor 350, the camera 360, the storage unit 380, the control unit 390, and the like. including. The terminal device 30 also has functions and configurations (for example, a battery for holding electric power, a power supply circuit for controlling the supply of electric power from the battery to each circuit, and the like) which are not particularly shown in FIG. As shown in FIG. 7, each block included in the terminal device 30 is electrically connected by a bus or the like.

The terminal device 30 includes functions and configurations equivalent to those of the terminal device 10 shown in FIG. For example, the antennas 311 and 312 are equivalent to the antennas 111 and 112 of the terminal device 10. In addition, the first wireless communication unit 321 and the second wireless communication unit 322 of the terminal device 30, the operation reception unit 330 (touch-sensitive device 331 and display 332), the voice processing unit 340, the microphone 341, the speaker 342, and the position information sensor 350 are Equivalent to the first wireless communication unit 121, the second wireless communication unit 122, the operation reception unit 130 (touch-sensitive device 131 and display 132), the voice processing unit 140, the microphone 141, the speaker 142, and the position information sensor 150 of the terminal device 10. Has the function and configuration of.

The camera 360 includes a light receiving element and the like, and sequentially converts optically input information into electrical information to generate captured image data.

The storage unit 380 is configured by, for example, a flash memory or the like, and stores data and programs used by the terminal device 30. In a certain aspect, the storage unit 380 stores the receipt data specific information 381, the user identification information 382, the electronic receipt 383, and the receipt photographed image 384.

The receipt data identification information 381 is information for specifying each transaction for the terminal device to access the receipt data recorded in the server 20. The receipt data specific information 381 is represented by, for example, a URL for accessing the server 20. For example, when the terminal device 10 registers the receipt data in the server 20, the server 20 generates a URL for accessing the receipt data.

As shown in FIG. 3 and the like, the terminal device 30 displays the two-dimensional code on the display 132 of the terminal device 10, for example, in a state where the two-dimensional code for accessing the receipt data stored in the server 20 is displayed. The captured image is acquired by the camera 360. The terminal device 30 acquires the information indicated by the two-dimensional code (including the URL for accessing the receipt data held in the server 20) by analyzing the two-dimensional code included in the captured image, and receives the receipt data. It is stored in the storage unit 380 as specific information 381.

The user identification information 382 is information for identifying the user of the terminal device 30. For example, the user identification information 382 is account information for the user of the terminal device 30 to use the electronic receipt management service provided by the server 20 to the customer. The user identification information 382 contains information unique to the device of the terminal device 30 (for example, the MAC (Media Access Control) address of the communication unit constituting the terminal device 30) as information for identifying the user of the terminal device 30. It may be included, or it may include the information of the account for using the application distribution service provided by the OS (Operating System) of the terminal device 30.

The electronic receipt 383 is the receipt data electronically acquired by the terminal device 30. For example, the terminal device 30 acquires receipt data in a text format, an image format, or the like by accessing the server 20 based on the information for accessing the receipt data, and stores the acquired receipt data as an electronic receipt 383. Store in 380.

The receipt photographed image 384 is an image of the receipt photographed by the camera of the terminal device 30. For example, the user of the terminal device 30 shoots a receipt by the camera function of the terminal device 30, and the receipt captured image 384 is generated by the terminal device 30. The terminal device 30 has a function of uploading the receipt photographed image 384 to the server 20. The server 20 may not manage the image of the paper receipt, but may manage the image of the receipt content input to the terminal device 10 as shown in FIG. 2 or the like. ..

The control unit 390 controls the operation of the terminal device 30 by reading the program stored in the storage unit 380 and executing the instruction included in the program. The control unit 390 is, for example, an application processor. By operating according to the program, the control unit 390 exhibits functions as an input operation reception unit 391, a transmission / reception unit 392, a data processing unit 393, and a display control unit 394.

The input operation receiving unit 391 performs a process of accepting a user's input operation to an input device such as a touch-sensitive device 331. The input operation receiving unit 391 is based on the information of the coordinates when the user touches the touch-sensitive device 331 with a finger or the like, and the user's operation is a flick operation, a tap operation, or a drag (swipe) operation. Determine the type of operation such as existence.

The transmission / reception unit 392 performs a process for the terminal device 30 to transmit / receive data to / from an external device such as a server 20 according to a communication protocol.

The data processing unit 393 performs a calculation on the data received by the terminal device 30 according to a program, and performs a process of outputting the calculation result to a memory or the like. For example, the data processing unit 393 acquires information for accessing the electronic receipt based on the captured image generated by capturing the two-dimensional code displayed on the screen of the terminal device on the store side with the camera 360. .. The data processing unit 393 acquires the electronic receipt by accessing the server 20 based on the information for accessing the electronic receipt.
The display control unit 394 performs a process of displaying the displayed image on the display 332.

<2.3 Functional configuration of terminal device 10>
Here, the functional configuration of the terminal device 10, the terminal device 30, and the server 20 will be described below.

FIG. 8 is a diagram showing a functional configuration of the terminal device 10. As shown in FIG. 8, the terminal device 10 exhibits functions as a communication unit 101A, a storage unit 102A, and a control unit 103A.

The communication unit 101A performs a process for the terminal device 10 to communicate with an external device.

The storage unit 102A stores data and programs used by the terminal device 10.

The control unit 103A exerts a function shown as various modules by performing processing according to a program by the processor of the terminal device 10.

The operation content acquisition module 1041 acquires the contact position of the user's finger, stylus, etc. in contact with the touch-sensitive device 131 as coordinate values, and records the coordinate values in the history of the coordinate values (history of the user moving the finger on the touch-sensitive device 131). Based on this, the user is performing a touch operation such as touching the touch sensitive device 131 with a finger or the like, which coordinate of the touch sensitive device 131 the user is touching, whether the user operation is a flick operation, or dragging. (Swipe) Determines the user's operation content such as whether it is an operation, a tap operation, or a long tap operation.

The reception control module 1042 controls a process in which the terminal device 10 receives a signal from an external device according to a communication protocol.

The transmission control module 1043 controls a process in which the terminal device 10 transmits a signal to an external device according to a communication protocol.

The task management module 1044 manages the execution status of various tasks targeted by the terminal device 10.

The display control module 1045 controls a process of determining the content to be displayed on the display 132 by the terminal device 10 and generating a video signal to be displayed on the display 132.

The receipt data generation module 1046 controls a process in which the terminal device 10 accepts an input operation for each item of the receipt data from the user of the terminal device 10 and a process in which the receipt data is generated by the touch sensitive device 131 or the like.

FIG. 9 is a diagram showing a functional configuration of the terminal device 30. As shown in FIG. 9, the terminal device 30 exhibits functions as a wireless communication unit 301A, a storage unit 302A, a control unit 303A, and an image pickup unit 304A.

The wireless communication unit 301A performs a process for the terminal device 30 to communicate with an external device.
The storage unit 302A stores data and programs used by the terminal device 30.

The control unit 303A exerts a function shown as various modules by performing processing according to a program by the processor of the terminal device 30. Each function of the terminal device 30 performs the same processing as each function of the terminal device 10. For example, the operation content acquisition module 3041 exhibits the same function as the operation content acquisition module 1041 of the terminal device 10. Similarly, the reception control module 3042, the transmission control module 3043, the task management module 3044, and the display control module 3045 have the same functions as the reception control module 1042, the transmission control module 1043, the task management module 1044, and the display control module 1045 of the terminal device 10. Demonstrate.

The code reading module 3046 reads a one-dimensional or two-dimensional code to acquire information contained in the code.
The image pickup unit 304A takes a picture by the picture shooting function of the terminal device 30 and generates an image.

<2.5 Functional configuration of server 20>
FIG. 10 is a diagram showing a functional configuration of the server 20. As shown in FIG. 10, the server 20 functions as a communication unit 201, a storage unit 202, and a control unit 203.

The communication unit 201 performs a process for the server 20 to communicate with an external device.

The storage unit 202 stores data and programs used by the server 20. The storage unit 202 stores the receipt database 281, the user information database 284, and the receipt image database 285.

The receipt database 281 is a database of electronic receipts issued by the terminal device 10 which is a device of the user on the store side.

The user information database 284 is a database that holds information of each user who operates the terminal device 10 and the terminal device 30. For example, the user information database 284 contains user information of the electronic receipt management service provided by the server 20 to the customer.

The receipt image database 285 is a database of receipt images uploaded by the terminal device 30 which is a device of the user on the customer side of the store.

The control unit 203 exerts a function shown as various modules by performing processing according to a program by the processor of the server 20.

The operation content acquisition module 2041 acquires the operation of the user of the terminal device 10 and the operation of the user of the terminal device 30. In the operation content acquisition module 2041, for example, in a state where the server 20 presents the information of the electronic receipt held in the receipt database 281 to the terminal device 30 on the display 332 of the terminal device 30, the user of the terminal device 30 presents the electronic receipt. To get the operation contents for browsing and downloading. The operation content acquisition module 2041 acquires the operation content in which the user of the terminal device 10 inputs each item of the receipt while displaying the screen for generating the receipt data on the display 132 of the terminal device 10, for example. do.

The reception control module 2042 controls the process by which the server 20 receives a signal from an external device according to a communication protocol.

The transmission control module 2043 controls a process in which the server 20 transmits a signal to an external device according to a communication protocol.

The task management module 2044 manages the execution status of various tasks targeted by the server 20.

The storage deadline management module 2045 manages various deadlines of electronic receipts held in the receipt database 281. For example, when the storage period management module 2045 receives the receipt data from the terminal device 10, the storage period management module 2045 records the timing when the terminal device 10 issues the electronic receipt in the receipt data, and stores the electronic receipt at a certain time from the timing of issuing the electronic receipt. Manage whether the period has passed.

Further, the storage deadline management module 2045 manages the deadline for the terminal device 30 to acquire the electronic receipt based on the timing when the terminal device 10 issues the electronic receipt when the receipt data is received from the terminal device 10. May be. For example, when the user of the terminal device 30 uses the receipt data for expense settlement or the like, the end of the month is set so that the user of the terminal device 30 obtains the electronic receipt within the current month when the electronic receipt is issued by the terminal device 10. Notification is given to the user of the terminal device 30 at the timing of approaching (for example, several days before the end of the current month). In addition, the storage period may be set according to the attributes of the recipient of the receipt. For example, a predetermined statutory deadline may be at least a storage deadline depending on the attribute such as whether the recipient is a sole proprietor or a corporation. For example, the storage period can be set according to the attributes of the recipient, such as 5 years for a sole proprietor, 7 years for a corporation, and 10 years for a company with a loss.

When the server 20 transmits sales promotion information to the terminal device 10, the recommendation determination module 2046 is used to obtain sales results at the store where the terminal device 10 is installed from among various sales promotion information held in the server 20. Extract sales promotion information according to the situation.

When the billing processing module 2047 receives an operation for purchasing from the user's terminal, the billing processing module 2047 performs billing processing for the user. For example, when the server 20 provides an electronic receipt management service to a customer, it accepts a monthly billing process.

<3. Data structure>
Next, the structure of various data used in the management system 1 will be described.

FIG. 11 is a diagram showing a receipt database 281 managed by the server 20 and a data structure of receipt data transmitted from the terminal device 10 to the server 20.

As shown in the illustrated example (A) of FIG. 11, the server 20 holds the receipt data issued by each business operator to the customer in the receipt database 281. In the illustrated example (A), a part of the receipt database for the business operator of the business operator identification information "AAA" is shown.

The server 20 holds the receipt data generated by the terminal device 10 on the store side in association with the information that identifies each transaction (indicated as the identification information "AABBCC" or the like in the example of FIG. 9) in the receipt database 281. .. The records in the receipt database 281 are (i) information for identifying each transaction that has been received, (ii) the timing when the terminal device 10 on the store side issues the receipt data, and (iii) an electronic receipt. Address, (iv) the amount received, (v) the proviso written on the electronic receipt, (vi) payment method information, and (vi) the issuer who issued the electronic receipt (such as the person in charge of the store). ) And.

In this way, the server 20 manages each of the information (ii) to (vii) as items included in the electronic receipt. As shown in the illustrated example (A), the receipt data includes (viii) information on the user who received the receipt data, information on the timing of receipt, and (ix) purchase details, items related to the transaction, quantity, unit price, and the like. Contains information. For example, the server 20 associates with the transaction identification information based on the information transmitted from the terminal device 10 when the application for recording the commercial transaction is executed in the terminal device 10, and the customer's order contents. Record the information of. When the terminal device 10 generates the receipt data for each transaction, the terminal device 10 generates the receipt data in association with the transaction identification information. By doing so, the server 20 associates the receipt data with the customer's order content information.

As shown in the illustrated example (B) of FIG. 11 as the data structure of the receipt data, the server 20 receives the receipt data from the terminal device 10 on the store side. The terminal device 10 on the store side has, in the receipt data, information for identifying the business operator, information for identifying each transaction, information on the timing when the receipt data is issued to the user on the customer side, information on the address, and receipt. Information on the amount of money, information on the proviso, information on the payment method, information on the issuer, and the like are transmitted to the server 20.

<4. Operation and screen example>
The operation of each device constituting the management system 1 will be described with reference to FIGS. 12 to 16.

FIG. 12 is a flowchart showing a process of issuing receipt data by the terminal device 10 of the user on the store side and receiving the receipt data by the terminal device 30 of the user on the customer side via the server 20.

In step S1311, the control unit 190 of the terminal device 10 receives, for example, the input of the receipt contents received from the customer from the staff on the store side.

In step S1313, the control unit 190 transmits the receipt data indicating the receipt contents received in step S1311 to the server 20.

In step S1321, when the control unit 290 of the server 20 receives the receipt data from the terminal device 10, the control unit 290 identifies the timing when the terminal device 10 issues the receipt data to the customer and holds it in the receipt database 281. The timing at which the terminal device 10 issues the receipt data may be set in the receipt data by the terminal device 10 or may be set by the server 20. Specifically, the issuance timing of the receipt data may be the timing at which the terminal device 10 accepts the input of the receipt contents in step S1311, or the timing at which the terminal device 10 transmits the receipt data to the server 20 in step S1313. Alternatively, it may be the timing when the server 20 receives the receipt data from the terminal device 10. Since the timing of issuing these receipt data is related to the retention period of the receipt data, it is desirable to be able to manage at least the date.

In step S1322, the control unit 290 generates information (for example, a URL) for accessing the receipt data held in the receipt database 281 and generates a one-time password for releasing the access restriction.

In step S1323, the control unit 290 generated information for the terminal device 30 on the customer side to access the receipt data transmitted by the terminal device 10 to the server 20 as information for specifying the receipt data in step S1322. It is transmitted to the terminal device 10 together with the one-time password. For example, the server 20 may generate a URL for accessing the receipt data, and send the generated URL and the one-time password to the terminal device 10.

In step S1315, the control unit 190 of the terminal device 10 receives the information (URL) for specifying the transaction and the one-time password from the server 20. The control unit 190 receives an input operation for generating a two-dimensional code from the user of the terminal device 10, generates a two-dimensional code including a URL received from the server 20 and a one-time password, and generates the generated two-dimensional code. Is displayed on the display 132.

On the other hand, the user on the customer side wants to issue a receipt. The store staff explains to the customer that the receipt can be issued electronically. The customer requests the store staff to issue an electronic receipt and performs an operation for obtaining the electronic receipt.

In step S1331, the control unit 390 of the terminal device 30 executes means for reading information for accessing the receipt data. Here, the control unit 390 reads the information for accessing the receipt data by reading the two-dimensional code, and specifically activates the camera 360.

In step S1333, the control unit 390 photographs the two-dimensional code displayed on the display 132 of the terminal device 10 of the user on the store side by the operation of the user of the terminal device 30. The control unit 390 acquires a URL, which is information for accessing the receipt data, and a one-time password for releasing the access restriction by reading the two-dimensional code based on the shooting result.

In step S1335, the control unit 390 accesses the server 20 based on the information (URL) acquired in step S1333 as information for identifying the receipt data, and transmits a password for releasing the access restriction to the server 20. ..

In step S1325, the control unit 290 of the server 20 receives the access from the terminal device 30 and specifies the timing of the access. When the server 20 receives an access from the terminal device 30 while the user of the terminal device 30 is logged in to the service of the server 20, the control unit 290 sets the specified timing as the timing when the customer acquires the receipt data. The receipt database 281 is updated in association with the user account of the terminal device 30.

When the user of the terminal device 30 accepts the access from the terminal device 30 while the user is not logged in to the service of the server 20, the server 20 may record the timing when the terminal device 30 accesses the receipt data. can. On the other hand, since the server 20 cannot acquire which user has accessed the receipt data, the server 20 does not associate the receipt data with the user account. At this time, the server 20 may generate a screen for prompting the user of the terminal device 30 to register a user account in the service provided by the server 20 and display it on the display 332 of the terminal device 30.

The control unit 290 responds to the terminal device 30 with the information of the receipt data designated by the information specifying the receipt data as an electronic receipt. In the present embodiment, the control unit 290 transmits information indicating that the customer has acquired the electronic receipt issued by the store side to the terminal device 10 on the store side, but notifies the terminal device 10 from the server 20. Alternatively, when the server 20 is accessed from the terminal device 10, it may be notified by displaying on the display 132 of the terminal device 10 that the customer has acquired the electronic receipt.

In step S1337, the control unit 390 of the terminal device 30 receives an electronic receipt from the server 20 and displays the received electronic receipt on the display 332.
Here, it is assumed that the control unit 190 of the terminal device 10 receives information indicating that the electronic receipt issued to the customer has been acquired by the customer from the server 20 by push notification or the like.

In step S1317, the control unit 190 displays on the display 132 information indicating that the electronic receipt issued to the customer has been acquired by the customer. At this time, the control unit 190 displays the two-dimensional code on the display 132 to notify the customer that the electronic receipt has been acquired from the server 20 within a certain period of time after the two-dimensional code is presented to the customer. May be given to the customer when the customer is received. Here, giving a reward to a customer means providing a discount coupon that can be purchased by discounting a product, giving a virtual currency such as electronic money, and giving a right to participate in an event or a lottery right. It can include various things such as things. For example, if the customer side obtains an electronic receipt within a certain period of time after the store staff presents the two-dimensional code displayed on the display 132 of the terminal device 10 to the customer, the customer is rewarded on the spot. Is given. By doing so, it is possible to further motivate the customer to start using the electronic receipt management service and continue to use it, and further promote the spread of the service.

<4.1 Screen example on the terminal of the user on the store side>
FIG. 13 is a diagram showing a display example of a screen for managing receipt data issued to a customer in the terminal device 10 of a user on the store side.

The display example (A) shows an example in which the receipt data issued by the terminal device 10 and the icon for accepting the setting of the search condition of the receipt data are displayed on the display 132 of the terminal device 10. As shown in the display example (A), the user of the terminal device 10 can perform an operation of designating any of the receipt data displayed on the display 132. For example, the user of the terminal device 10 taps the receipt data with the user's finger 3.

The display example (B) shows a display example of the screen when the user of the terminal device 10 performs an input operation for viewing the details of the receipt data. As shown in the display example (B), the control unit 190 displays the electronic receipt 132V related to the receipt data selected by the user of the terminal device 10 on the display 132. The electronic receipt 132V includes the issue destination of the receipt data, the received amount, the proviso, the address, the issuer of the electronic receipt, and the like. The control unit 190 displays on the display 132 a button 132W for returning to the display example (A), which is a search screen for searching the receipt data.

<4.2 Screen example on the terminal of the user on the customer side>
FIG. 14 is a diagram showing an example of displaying a screen on the terminal device 30 of the user who receives the receipt data.

The display example (A) shows a situation in which the user of the terminal device 30 operates a screen for managing the receipt data acquired from the server 20. In the display example (A), the user of the terminal device 30 uses the electronic receipt management service provided by the server 20, and the screen is displayed in such a manner that the user of the terminal device 30 can recognize that the user is logged in. Will be done. The display example (A) shows an example in which the fact that the user is logged in is displayed on the display 332 as the display item "for recipients: logged in", but the present invention is not limited to this, and the background color of the screen is logged in. The user may be able to identify whether the user is inside or not logged in, or the icon corresponding to the user account may be displayed on the display 332.

As shown in the display example (A), the control unit 390 displays the electronic receipt management screen 332F on the display 332. The control unit 390 displays a tab on the display 332 for switching the type of the electronic receipt to be displayed by the user. For example, the control unit 390 displays the My Receipt Tab 332G, which is a tab for displaying the electronic receipt acquired by the terminal device 30, on the display 332. In addition to this, the control unit 390 is a tab for displaying on the display 332 an electronic receipt in which the user of the terminal device 30 submits an electronic receipt to the accounting department or the like and is waiting for approval of expense settlement from the department or the like. The receipt display tab 332H waiting for approval is displayed. In the display example (A), the My Receipt tab 332G is selected by the user, and the electronic receipts are displayed in a list on the management screen 332F. The control unit 390 displays a button 332K for performing an input operation such as accepting registration of an electronic receipt on the display 332.

In the display example (A), it is assumed that the user of the terminal device 30 selects any of the electronic receipts displayed as a list on the management screen 332F by tapping with the user's finger 3 or the like. As a result, the control unit 390 shifts the screen from the display example (A) to the display example (B).

The display example (B) shows a situation in which detailed information of the electronic receipt is displayed on the display 332. As shown in the display example (B), the control unit 390 displays the electronic receipt in the detail display unit 332C for displaying the details of the electronic receipt selected by the user of the terminal device 30.

In the display example (A), the user of the terminal device 30 offers to the user on the store side that he / she wants to obtain an electronic receipt, and reads the two-dimensional code displayed on the display 132 of the terminal device 10 on the store side. , Suppose you tap the button 332K. As a result, the control unit 390 shifts the screen from the display example (A) to the display example (C).

In order to register the electronic receipt in the server 20, the user of the terminal device 30 offers (i) to the staff on the store side that he / she wants to obtain the electronic receipt, and is displayed on the display 132 of the terminal device 10 on the store side. Read the two-dimensional code to get the information to access the electronic receipt.

In addition to this, (ii) the user of the terminal device 30 registers the electronic receipt files acquired in various formats in the server 20 by uploading them to the server 20. For example, the user of the terminal device 30 may be able to electronically store the receipt by taking a picture of the receipt printed on paper with the camera of the terminal device 30 and registering the taken image in the server 20. good. For example, when the user of the terminal device 30 needs to submit a receipt to the accounting department for expense settlement, if the captured image of the receipt is registered in the server 20, this captured image is presented to the accounting department. By doing so, you can settle expenses. In addition to this, when the user of the terminal device 30 acquires a receipt file by purchasing an article from an EC (Electric Commerce) site or the like, he / she uploads the acquired file to the server 20 to receive the receipt. The book can be stored electronically. By accepting the registration of these electronic receipt files and adding a time stamp, the server 20 can provide the user of the terminal device 30 with a service of storing the receipt files for a certain period of time.

In order for the user of the terminal device 30 to acquire the electronic receipt from the server 20, (iii) the receipt data issued in the past corresponding to the service of the server 20 by the store side is used as an electronic receipt managed by the user of the terminal device 30. You can also add it.

For example, in the terminal device 10 on the store side, in response to receiving the input of the receipt contents in step S1311 and transmitting the receipt data to the server 20 in step S1313 and registering the receipt data in the server 20, the server 20 responds. , When information for accessing the receipt data (URL, etc.) is received, a two-dimensional code including the information for accessing the receipt data is generated. The terminal device 10 prints a two-dimensional code in order to provide the customer with an electronic receipt.

As a result, for the store side, it can be assumed that the user on the customer side has issued the electronic receipt regardless of whether or not the user on the customer side is using the electronic receipt storage service provided by the server 20, and the receipt data can be obtained. Can be managed in the cloud. In addition, since the paper with the two-dimensional code printed is issued from the store side to the user on the customer side, the electronic receipt already issued by the store side is issued when the user on the customer side tries to use the electronic receipt storage service. It can be made available to users on the customer side.

The display example (C) shows a situation in which a screen for receiving an input operation for the user to add an electronic receipt managed by the user on the server 20 is displayed on the display 332 from the user of the terminal device 30. ..

As shown in the display example (C), (i) the control unit 390 is displayed on the display 132 of the terminal device 10 on the store side as an operation for adding the electronic receipt managed by the server 20 to the display 332. The button 332L for activating the camera for reading the two-dimensional code is displayed. (Ii) The control unit 390 causes the display 332 to display a button 332M for accepting an operation of uploading an electronic receipt file to the server 20. (Iii) The control unit 390 displays a button 332N for adding an electronic receipt managed by the user on the server 20 by a two-dimensional code issued in response to the electronic receipt management service provided by the server 20 in the past. ..

In the display example (C), it is assumed that the user of the terminal device 30 taps the button 332L with the user's finger 3 in order to read the two-dimensional code displayed on the display 132 of the terminal device 10 on the store side. As a result, the control unit 390 activates the camera 360 and causes the display 332 to display a screen for reading the two-dimensional code. In the example of FIG. 14, the control unit 390 shifts the screen from the display example (C) to the display example (D).

The display example (D) shows a situation in which the terminal device 30 activates the camera 360 in order to capture the two-dimensional code displayed on the display 132 of the terminal device 10 on the store side. The display example (D) corresponds to the state (A) in FIG. 3 and the process in step S1331 in FIG. The terminal device 30 displays the screen shown in the display example (D) on the display 332 shown in the state (A) of FIG. By performing the process of step S1333 of FIG. 12, the terminal device 30 reads the two-dimensional code and accepts an input operation for accessing the URL included in the two-dimensional code from the user. This process corresponds to the state (B) of FIG. As described in the example of the state (C) of FIG. 3, when the user of the terminal device 30 obtains the electronic receipt by accessing the server 20 based on the URL included in the two-dimensional code, the terminal on the server 20 The electronic receipt may be stored for a certain period of time as a target managed by the user of the device 30.

FIG. 15 is a diagram showing an example of displaying a screen on the terminal device 30 of the user who receives the receipt data.

The display example (A) of FIG. 15 shows a phase of notifying the user of the terminal device 30 that an electronic receipt managed by the user has been added to the server 20 in response to an input operation of the user of the terminal device 30. As shown in the display example (A), the control unit 390 of the terminal device 30 displays the electronic receipt 332C on the display 332. The control unit 390 displays on the display 332 that the electronic receipt is stored in the server 20 for a certain period of time.

In the display example (A), the user of the terminal device 30 responds by reading the two-dimensional code within a certain period of time after the two-dimensional code is presented on the display 132 of the terminal device 10 on the store side and accessing the electronic receipt. Then, it may be displayed that the reward is given to the user on the customer side. In this way, since the timing at which the electronic receipt is issued in the terminal device 10 on the store side is recorded in the server 20, the terminal on the customer side is within a certain period of time (for example, within a few minutes) after the electronic receipt is issued. The terminal device 10 or the like can determine that the electronic receipt has been acquired by the device 30. In response to this, the store or the like gives a reward such as distributing a coupon to the user on the customer side, and the customer is notified by the display 332 or the like of the terminal device 30 on the customer side that the reward is given. By notifying the user, it is possible to encourage the user on the customer side to carry out purchasing activities and further encourage the user to use the electronic receipt management service provided by the server 20.

The display example (B) shows a situation in which a user adds an electronic receipt managed by the server 20. As shown in the display example (B), when the user of the terminal device 30 taps the button 332M with the user's finger 3, the control unit 390 may perform the display example (B) to the display example (C). Transition the screen to.

In the display example (C), the terminal device 30 accepts the user's selection of an electronic receipt file desired to be uploaded to the server 20, and inputs operations such as starting uploading to the server 20. Indicates the phase of accepting. The file to be uploaded is, for example, a receipt file received by the user electronically from a business partner due to a transaction on an EC site, a photographed image file obtained by photographing a receipt received by the user on paper, or the like. As shown in the display example (C), the terminal device 30 displays information on the display 332 that identifies a file that the user wants to upload.

The terminal device 30 displays a button 332P on the display 332 for starting the upload of the file selected by the user. When the terminal device 30 receives an input operation for the button 332P from the user, the terminal device 30 transitions the screen from the display example (C) to the display example (D).

The display example (D) shows a phase in which the server 20 notifies the user that the upload of the electronic receipt file has been accepted from the terminal device 30.

The terminal device 30 causes the display 332 to display an input box 332Q for accepting input of information included in the receipt such as the address, the receipt amount, the proviso, the date of receipt, and the issuer of the uploaded file from the user. .. For example, when a user of the terminal device 30 uploads a photographed image of a receipt printed on paper to the server 20, the date printed on the receipt, the amount of money required for the transaction, a proviso, and information on the issuer of the receipt. Etc. are input in 332Q. The information contained in these receipts may be input by the user in this way, or may be determined by the terminal device 30 or the server 20 based on the electronic data of the receipts.

For example, when the server 20 receives the upload of the image of the receipt taken from the terminal device 30, the server 20 identifies the characters included in the image by image recognition or the like, so that the information included in the receipt such as the date and the amount can be obtained. Can be discriminated.

For example, if the uploaded file is a receipt file that the user received electronically from a business partner through a transaction on an EC site, etc., the receipt can be extracted by extracting the text data contained in the receipt file. Can specify the date, amount, etc. of the issue. Further, if the uploaded file is a photographed image file obtained by photographing the receipt received by the user on paper, the date on which the receipt was issued can be specified by recognizing the photographed image.

The terminal device 30 causes the display 332 to display a registration button 332R that accepts an operation for transmitting the input contents received from the user by the input box 332Q to the server 20 for the information included in the receipt. The user of the terminal device 30 can store the electronic receipt in the server 20 by confirming the input contents shown in the input box 332Q and operating the registration button 332R.

In this way, when the file uploaded in the display example (C) is stored in the server 20, the user inputs the information included in the receipt as shown in the display example (D) as the input box 332Q and the registration button 332R. It may be indispensable to accept from. As a result, the user of the terminal device 30 can manage the electronic receipt by giving a time stamp on the server 20 after the user of the terminal device 30 has sufficiently confirmed the information included in the receipt.

As shown in the display example (D), when the server 20 receives the electronic data of the receipt from the terminal device 30, the server 20 is based on the timing of issuing the receipt input by the user, the timing of uploading, and the like. Update the database with a time stamp. The server 20 notifies the terminal device 30 that the upload was successful in response to the file being uploaded from the terminal device 30. When the terminal device 30 receives a notification from the server 20 indicating that the file upload to the server 20 is completed, the display 332 is given a time stamp to the electronic file of the receipt, and the server 20 is used for a certain period of time. Indicates that it will be stored.

When the server 20 accepts the upload of electronic data of the receipt, the server 20 can analyze the contents of the data and extract information such as a date and an amount. The server 20 may determine the degree to which the information such as the date specified from the receipt file and the content input by the user in the input box 332Q in the terminal device 30 match. For example, for each item such as a date and an amount, it can be determined whether or not the information specified by the server 20 from the receipt file matches the content input by the user.

Here, the server 20 may determine whether or not to store the file uploaded by the user of the terminal device 30, depending on the degree of matching. For example, when the degree of matching is relatively low, the server 20 may cause the terminal device 30 to display a reconfirmation of the content input by the user in the input box 332Q. As a result, when the user of the terminal device 30 mistakenly inputs the contents of the receipt in the input box 332Q, the user can be alerted, the convenience is improved, and the reliability of the service provided by the server 20 is improved. It can be further improved.

FIG. 16 is a diagram showing an example of displaying a screen on the terminal device 30 of the user who receives the receipt data.

The display example (A) shows a situation in which the user of the terminal device 30 performs an operation of adding an electronic receipt managed by the user by reading a two-dimensional code issued at a time in the past by a service for managing the electronic receipt. show. For example, (i) the store side may support the electronic receipt management service provided by the server 20 and may print a two-dimensional code for accessing the receipt data on paper or the like. In addition to this, (ii) when the user is using a receipt data management service different from the service provided by the server 20, the server 20 provides the receipt data stored in the other service. May be uploaded to a service that you want to do.

First, a aspect of accepting an input operation for adding an electronic receipt issued corresponding to the electronic receipt management service provided by the server 20 as an electronic receipt managed by the user will be described. As shown in the display example (A), when the user of the terminal device 30 taps the button 332N with the user's finger 3, the control unit 390 may perform the display example (A) to the display example (B). Transition the screen to.

In the display example (B), the terminal device 30 activates the camera 360 in order to associate the electronic receipt issued in response to the electronic receipt management service provided by the server 20 in the past with the user of the terminal device 30. The aspect in which the two-dimensional code is readable is shown. For example, the store side prints a two-dimensional code including a URL for accessing the receipt data and a password for removing the access restriction on paper. The receipt data indicated by this two-dimensional code has already been time-stamped by the server 20. The user of the terminal device 30 can add an electronic receipt as a user's management target by reading a two-dimensional code acquired from a store or the like on paper or the like in the past with the camera 360.

<Modification 1>
In the example of FIG. 15, the file to be uploaded to the server 20 is, for example, a receipt file received by the user electronically from a business partner due to a transaction on an EC site, or a receipt received by the user on paper. It was explained that it was a photographed image file that was photographed. In addition to this, as a file that can be uploaded to the server 20, the data of the electronic receipt managed by the cloud service other than the server 20 can be taken in by the terminal device 30 and uploaded to the server 20. For example, if there is a cloud service that stores a photographed image of a receipt printed on paper, the terminal device 30 may capture the photographed image and upload it to the server 20.

In the display example (C) of FIG. 16, the terminal device 30 reads the receipt data previously issued by a cloud service other than the server 20 and uploads it to the electronic receipt management service provided by the server 20. Indicates a phase in which the input operation of is accepted from the user. When the control unit 390 receives the input operation to the button 332P, as described with reference to FIG. 15, the uploaded file is included in the receipt such as the address, the receipt amount, the proviso, the date of receipt, and the issuer. Accepts information input from the user. The control unit 390 shifts the screen from the display example (C) to the display example (D).

In this way, the user of the terminal device 30 can upload the electronic data of the receipt, the data of the electronic receipt managed by the cloud service other than the server 20, and the like to the server 20. The user of the terminal device 30 can add a time stamp to the uploaded file after confirming the information contained in the receipt such as the address, and store the uploaded file on the server 20 for a certain period of time. You can enjoy the service.

In the display example (D), the input of the information included in the receipt is received from the user, the upload of the receipt data to the server 20 is completed, and the server 20 stores the receipt data for a certain period of time. It may be possible to notify the user by displaying it on the display 332.

<Modification 2>
In the electronic receipt management service provided by the server 20, storage is performed for a certain period of time according to the timing of issuing the electronic receipt, but when there is an electronic receipt whose storage period has expired, the server 20 notifies the terminal device 30. It may be that. In the display example (D), the server 20 specifies that there is an electronic receipt whose storage period expires within a certain period of time and that the electronic receipt is specified based on the information on the issuance timing of the electronic receipt recorded in the receipt database 281. The information may be displayed on the notification area 332T of the display 332 of the terminal device 30, an icon for notifying the notification, or the like. As a result, the user of the terminal device 30 can recognize that the storage period of the electronic receipt has expired, and can determine whether or not the storage of the electronic receipt for a longer period is unnecessary.

<Modification 3>
In the example of FIG. 4, in order to restrict access to the URL for accessing the electronic receipt, the server 20 generates a one-time password, and the terminal device 10 displays a two-dimensional code including the URL and the password. An example was explained. Further, an example of displaying a URL and a password when the terminal device 30 reads the two-dimensional code has been described with reference to FIG. In this example, the user of the terminal device 30 can obtain an electronic receipt by accessing the URL and inputting the password while copying and pasting the password included in the two-dimensional code.

Limitation on the number of times electronic receipts can be obtained: In addition to this, in order to restrict access to electronic receipts, when the server 20 accepts the designation of a URL for accessing electronic receipts, the server 20 accesses the URL and electronically. You may limit the number of times the receipt can be obtained by the terminal device 30. For example, when the server 20 accepts the designation of the URL, the number of times to respond the information of the electronic receipt may be limited to one. As a result, even if the URL for accessing the electronic receipt is issued, the number of times it can be accessed is limited, and the possibility that a third party unrelated to the customer can accidentally obtain the electronic receipt can be reduced. .. As shown in FIG. 11, the server 20 manages the information of the user who received the electronic receipt and the information of the timing of receipt in the receipt database 281. Therefore, the number of times the electronic receipt is acquired exceeds the threshold value. If there is an electronic receipt, even if the designation of the URL for accessing the electronic receipt is received from the terminal device 30 or the like, the information of the electronic receipt is controlled so as not to respond.

Limitation of the period during which the electronic receipt can be obtained: Further, the period during which the server 20 can access the URL may be limited. For example, the user of the terminal device 30 may be able to obtain the electronic receipt by accessing the URL only for a period of about two weeks after the server 20 issues the URL for accessing the electronic receipt. By limiting the period during which the URL can be accessed in this way, it is possible to encourage the customer to obtain an electronic receipt and reduce the possibility that a third party unrelated to the customer may accidentally obtain the electronic receipt. be able to. As shown in FIG. 11, the server 20 manages information on the timing of issuing the electronic receipt in the receipt database 281. Therefore, if there is an electronic receipt for which a certain period of time has passed since the electronic receipt was issued, the server 20 manages the information. Even if the designation of the URL for accessing the electronic receipt is received from the terminal device 30 or the like, the information of the electronic receipt is controlled so as not to respond.

Further, when the two-dimensional code is read by the terminal device 30, the URL including the password designation may be displayed on the display 332 of the terminal device 30. For example, the server 20 may generate a URL including the password designation, and cause the terminal device 10 to display the two-dimensional code including the URL.

FIG. 17 shows another screen example in which a customer who receives an electronic receipt operates the terminal device 30. In the state (A) of FIG. 17, as in the state (A) of FIG. 4, the customer activates the shooting function of the camera of the terminal device 30 in order to read the two-dimensional code presented by the staff on the store side. Indicates the state of being.

The state (B) of FIG. 17 shows a situation in which the terminal device 30 displays the reading result of the two-dimensional code on the display 332. As shown in the state (B), when the terminal device 30 reads the two-dimensional code, the information (URL) for accessing the receipt data is displayed in the state where the password is specified. The terminal device 30 accesses the URL by accepting an operation for the user of the terminal device 30 to access the URL (such as tapping the URL displayed on the display 332). The example of the state (B) shows an example of implementing access restriction by setting an expiration date that enables access to a URL and acquisition of an electronic receipt. For example, the server 20 may display the two-dimensional code including the URL and the expiration date information for which an electronic receipt can be obtained by accessing the URL on the terminal device 10. By reading the two-dimensional code, the terminal device 30 displays the URL and the expiration date at which the URL can be accessed and an electronic receipt can be obtained. The state (C) of FIG. 17 shows a situation in which an electronic receipt is displayed on the display 332 of the terminal device 30. In this example, the user of the terminal device 30 can obtain the electronic receipt shown in the URL without performing an operation for inputting the password.

<Other variants>
In the description of each of the above-described embodiments, an example in which the terminal device 10, the terminal device 30, and the server 20 communicate with each other to execute the process has been described, but the process of each of these devices is described in the above embodiment. Not limited to this, it may be executed by any one of the terminal device 10, the terminal device 30, and the server 20.

Although the embodiments of the present disclosure have been described above, the technical scope of the present invention should not be construed as being limited by the description of the present embodiments. This embodiment is an example, and it is understood by those skilled in the art that various embodiments can be modified within the scope of the invention described in the claims. The technical scope of the present invention should be determined based on the scope of the invention described in the claims and the scope thereof.

<Additional notes>
The matters described in the above embodiments are added below.

(Appendix 1)
The program shown in one embodiment includes a processor (29), a memory (25), and a storage (26) by a computer (20) for managing receipt data including information on the receipt contents of a transaction. Will be executed. The computer stores receipt data (281) for each transaction in storage. The program is issued from the first step (2042, 2043) of transmitting and receiving data to and from the external communication device to the processor and the first communication device (10) of issuing receipt data to the customer user in the transaction. When the receipt data is received, the second step (step S1321) of storing the receipt data including the information indicating the timing when the receipt data is issued and the second communication device used by the customer user. From (30), in response to the receipt of the first information (381) for specifying the receipt data related to each transaction (step S1335), the receipt data specified by the first information is stored from the storage. A third step of reading out and displaying the read out receipt data on the display (332) of the second communication device is executed (step S1325, step S1337). As a result, the user on the customer side can easily manage the electronic receipt electronically by using a cloud service or the like, and can reduce the troublesomeness of managing the paper receipt.

(Appendix 2)
In the program of (Appendix 1), the data received by the computer (20) from the second communication device (30) in the first step is the second information (382) for identifying the customer user. include. The second step is when the computer receives the second information for identifying the customer user from the second communication device and the first information (381) for identifying the receipt data related to each transaction. Includes that the receipt data specified by the first information and the customer user identification information shown in the second information are associated and stored in the storage (281). As a result, when a user on the customer side accesses a server that provides a cloud management service for electronic receipts, the receipt data received by the user in the past can be specified based on the user's identification information. , It becomes easy to search the receipt data. Further, for the issuer of the receipt such as the store side, it is possible to specify to which user the receipt data issued in the past and registered in the server 20 is issued. As a result, the store side can grasp the purchasing behavior of the customer without performing an operation such as registration of user information when issuing a receipt.

(Appendix 3)
In the program of (Appendix 2), the program accepts the registration of the customer user from the processor (29) and further from the second communication device (30) used by the customer user (284), and accepts the customer. For the user, a fourth step of generating a second piece of information (382) for identifying the customer user is performed. As a result, it becomes easy to manage the user identification information on the server side that provides the electronic receipt management service, and it becomes easy for the service provider side to grasp the service usage trend of the user on the customer side. For example, when a specific customer has a tendency to decrease the usage status of the electronic receipt management service, the user can be urged to log in again by transmitting information by a push notification of a smartphone or the like.

(Appendix 4)
In the program described in any of (Appendix 1) to (Appendix 3), the third step is that the customer user of the second communication device (30) has accessed the receipt data read from the storage. Is stored in the storage in association with the receipt data (281, step S1325). As a result, it is possible for the store side to know that the user on the customer side has received the electronic receipt, and it is possible to grasp the spread status of the electronic receipt management service.

(Appendix 5)
In the program described in any of (Appendix 1) to (Appendix 4), the first communication device (10) accepts the input of the receipt contents of each transaction (step S1311) and shows the receipt contents. The receipt data is transmitted to the computer (20) for each transaction, and the third information (132F, 132Y) that is information for specifying the receipt data and can be read by the second communication device (30) is the first. It is configured to be displayed on the monitor (132) of the communication device. The second communication device is configured to be able to read the third information displayed on the monitor of the first communication device (360). The third step accepts the reading result of the second communication device reading the third information as the first information (381) for specifying the receipt data related to each transaction. As a result, the user on the customer side can access the electronic receipt based on the display contents of the terminal on the store side, so that the electronic receipt may be provided to the customer without printing the paper receipt. It will increase. For example, on the store side, the operation of creating a paper receipt can be omitted.

(Appendix 6)
In the program described in (Appendix 5), the third information (132F, 132Y) displayed on the monitor (132) of the first communication device (10) is the image information of the one-dimensional or two-dimensional code. be. The second communication device (30) is provided with a shooting function (360), and is configured to read information contained in the code based on the shooting result of shooting a one-dimensional or two-dimensional code by the shooting function (360). 3046). The second communication device includes reading the third information based on the shooting result of shooting the one-dimensional or two-dimensional code (132F, 132Y) displayed on the monitor of the first communication device. As a result, the user on the customer side can acquire the information for accessing the electronic receipt based on the operation that the user himself is familiar with, such as shooting the code, so that the user on the customer side starts using the service. Can lower the psychological hurdles of.

(Appendix 7)
The program described in (Appendix 1), in which the processor receives the receipt data for each transaction from the first communication device, and the first information for specifying the receipt data for each transaction. , The fifth step of responding to the first communication device with the access code for enabling access to the receipt data is executed, and in the third step, the first information is transmitted from the second communication device. And, when the access code for the receipt data specified by the first information is received, the receipt data specified by the first information is displayed on the display of the second communication device. As a result, in order to receive the receipt data, the first information for identifying the receipt data and the access code are required. Therefore, even if a third party accidentally obtains the same information as the first information and tries to access the receipt data, the receipt data cannot be obtained because the access code is unknown. For example, even if a third party identifies the URL for accessing the receipt data by an illegal means such as a round-robin method, it becomes difficult to acquire the receipt data because there is no access code. Therefore, it is possible to prevent a third party from accidentally or fraudulently acquiring the receipt data.

(Appendix 8)
A program according to any one of (Appendix 1) to (Appendix 7), wherein the program manages the retention period of the receipt data (281) stored in the processor (29) and the storage (26). Have 6 steps performed. The retention period of the receipt data is a time limit set based on the timing when the receipt data is issued. The third step includes displaying (332T) on the display (332) of the second communication device (30) that there is receipt data whose storage period expires within a certain period. As a result, the user on the customer side can recognize that the storage period of the electronic receipt has expired, and can determine whether or not the storage of the electronic receipt for a longer period is unnecessary.

(Appendix 9)
In the program described in any of (Appendix 1) to (Appendix 8), when the first information is received from the second communication device in the third step, the first information is received. Includes managing at least one of the number of times or the expiration date that the second communication device can display the receipt data identified by the first information in response to.

(Appendix 10)
According to one embodiment, a server device (20) comprising a processor (29), a memory (25), and a storage (26) for managing receipt data including information on transaction receipts is shown. Is done. The storage is configured to store receipt data for each transaction (281). The processor sends and receives data to and from an external communication device (2042, 2043), and receives the receipt data to be issued from the first communication device (10) that issues the receipt data to the customer user in the transaction. , The receipt data including the information indicating the timing when the receipt data is issued is stored in the storage (step S1321), and the second communication device (30) used by the customer user is used to identify each transaction. In response to the receipt of the information (381) of 1 (step S1335), the receipt data related to the transaction specified by the first information is read from the storage, and the read receipt data is used for the second communication. It is configured to be displayed on the display (332) of the apparatus (step S1325, step S1337).

(Appendix 11)
According to one aspect of the embodiment, a server device (20) including a processor (29), a memory (25), and a storage (26) for managing receipt data including information on the receipt contents of a transaction. The user-side communication device (30) in the system (1) including the issuing-side communication device (10) that issues an electronic receipt and the user-side communication device that receives the electronic receipt is shown. The issuing communication device accepts the input of the receipt contents of each transaction (step S1311), generates the receipt data indicating the receipt contents, and transmits the receipt data generated for each transaction to the server device (step S1313). It is configured to display specific information (132F, 132Y) that is information for specifying receipt data and can be read by the user-side communication device on the monitor (132) of the issuing-side communication device (step S1315). The user-side communication device is configured to be able to read specific information displayed on the monitor of the issuing-side communication device (360, 3046), and the reading result of reading the specific information is used as information for specifying each transaction. It is transmitted to the server device (step S1335), the receipt data related to the transaction specified by the reading result is received from the server device (step S1337), and the receipt data received from the server device is displayed on the display of the user side communication device. It is configured to be displayed (step S1337).

(Appendix 12)
The user-side communication device according to (Appendix 11), the server device is configured to accept the registration of the user of the user-side communication device and generate an identification code for identifying the user. The specific information generated by the issuing communication device includes information for identifying the receipt data and an access code for enabling access to the receipt data. The user-side communication device extracts the information for specifying the receipt data and the access code from the reading result of reading the specific information, and based on the information for specifying the extracted receipt data and the access code. It is configured to access the receipt data of the server device. As a result, the user of the user-side communication device reads the specific information displayed on the monitor of the issuing-side communication device by the user-side communication device to input an access code or the like to release the access restriction. You can access the receipt data without any operation.

(Appendix 13)
The method shown in one embodiment of the embodiment comprises a processor (29), a memory (25), and a storage (26) by a computer (20) for managing receipt data including information on transaction receipts. Will be executed. The computer stores receipt data (281) for each transaction in storage. This method is issued from a first step (2042, 2043) in which the processor sends and receives data to and from an external communication device, and a first communication device (10) that issues receipt data to a customer user in a transaction. When the receipt data is received, the second step (step S1321) of storing the receipt data including the information indicating the timing when the receipt data is issued and the second communication used by the customer user. In response to the receipt of the first information (381) for identifying each transaction from the device (30) (step S1335), the receipt data related to the transaction specified by the first information is stored from the storage. It includes performing a third step of reading and displaying the read receipt data on the display (332) of the second communication device (step S1325, step S1337).

(Appendix 14)
The program shown in one embodiment of the embodiment is executed by a server device including a processor, a memory, and a storage. The server device is configured in the storage to store receipt data including information on the receipt contents of the transaction for each transaction. The program includes a step of displaying a screen for accepting input of the receipt contents related to the transaction from the issuing user on the display of the first communication device of the issuing user who issues the electronic receipt in the transaction, and the issuing user inputs. The first communication device is a step of receiving the received contents, storing them in storage as receipt data related to the transaction, and generating information for specifying the receipt data, and information for specifying the receipt data. Includes performing steps and performing on the display of.

10 terminal devices, 20 servers, 30 terminal devices.

Claims (9)

A program that includes a processor, memory, and storage, and is run by a computer to manage receipt data, including information on transaction receipts.
The computer stores the receipt data for each transaction in the storage.
The program is attached to the processor.
To receive data including receipt data from a first communication device that issues receipt data to a customer user in a transaction, and to specify receipt data related to each transaction from a second communication device used by the customer user. The first step of receiving data containing the first information ,
When the issued receipt data is received from the first communication device, the second step of storing the receipt data including information indicating the timing at which the issuance of the receipt data is made in the storage is performed.
In response to receiving the first information from the second communication device, the receipt data specified by the first information is read out from the storage, and the read receipt data is read out from the second communication device. It is a program that executes the third step of displaying on the display of the communication device of the above.
In the third step, information indicating that the customer user of the second communication device has accessed the receipt data read from the storage for acquiring the receipt data is associated with the receipt data. A program to be stored in the storage. The program is applied to the processor and further to the processor.
A fourth step of accepting the registration of the customer user from the second communication device used by the customer user and generating the second information for identifying the customer user for the accepted customer user. The program according to claim 1 to be executed. The first communication device receives input of the receipt contents of each transaction, transmits the receipt data indicating the receipt contents to the computer for each transaction, and is the information for specifying the receipt data. The third information readable by the second communication device is configured to be displayed on the monitor of the first communication device.
The second communication device is configured to be able to read the third information displayed on the monitor of the first communication device.
The third step receives the reading result of the second communication device reading the third information as the first information for specifying the receipt data related to each transaction, claim 1 or. The program described in 2. The third information displayed on the monitor of the first communication device is image information of a one-dimensional or two-dimensional code, and is
The second communication device has a photographing function, and is configured to read information contained in the code based on the photographing result of photographing the one-dimensional or two-dimensional code by the photographing function.
The third aspect of the present invention comprises reading the third information based on the result of photographing the one-dimensional or two-dimensional code displayed on the monitor of the first communication device. The program described. The program is applied to the processor and further to the processor.
When the receipt data for each transaction is received from the first communication device, the first information for identifying the receipt data for each transaction and the access to the receipt data are possible. The fifth step of responding to the first communication device with the access code is executed.
In the third step, when the first information and the access code for the receipt data specified by the first information are received from the second communication device, the first information is received. The program according to claim 1, wherein the receipt data specified by the information is displayed on the display of the second communication device. The program is applied to the processor and further to the processor.
A sixth step of managing the retention period of the receipt data stored in the storage is executed.
The retention period of the receipt data is a time limit set based on the timing at which the receipt data is issued.
The third step is any one of claims 1 to 6, which comprises displaying on the display of the second communication device that there is the receipt data whose storage period expires within a certain period of time. The program described in. In the third step,
When the first information is received from the second communication device, the receipt data specified by the first information is transferred to the second communication device in response to the reception of the first information. The program according to any one of claims 1 to 6, comprising managing at least one of the number of times that can be displayed or the expiration date. A server device that includes a processor, memory, and storage, and manages receipt data including transaction receipt information.
The storage is configured to store the receipt data for each transaction.
The processor
To receive data including receipt data from a first communication device that issues receipt data to a customer user in a transaction, and to specify receipt data related to each transaction from a second communication device used by the customer user. Receives data containing the first information ,
When the issued receipt data is received from the first communication device that issues the receipt data to the customer user in the transaction, the receipt data including the information indicating the timing when the receipt data is issued is the said. Store it in storage
In response to receiving the first information for identifying each transaction from the second communication device used by the customer user, the receipt data related to the transaction specified by the first information is stored in the storage. Read from, and display the read receipt data on the display of the second communication device.
The receipt data read from the storage is stored in the storage in association with the receipt data, indicating that the customer user of the second communication device has accessed for the acquisition of the receipt data. A server device that is configured to. A method performed by a computer that includes a processor, memory, and storage to manage receipt data, including transaction receipt information.
The computer stores the receipt data for each transaction in the storage.
In the method, the processor
To receive data including receipt data from a first communication device that issues receipt data to a customer user in a transaction, and to specify receipt data related to each transaction from a second communication device used by the customer user. The first step of receiving data containing the first information ,
When the issued receipt data is received from the first communication device that issues the receipt data to the customer user in the transaction, the received receipt data including information indicating the timing when the receipt data is issued. In the second step of storing the data in the storage,
In response to receiving the first information for identifying each transaction from the second communication device used by the customer user, the receipt data related to the transaction specified by the first information is stored in the storage. A method comprising performing a third step of reading from and displaying the read receipt data on the display of the second communication device .
In the third step, information indicating that the customer user of the second communication device has accessed the receipt data read from the storage for acquiring the receipt data is associated with the receipt data. A method of storing in the storage .

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