JP7072271B2 - Information processing equipment and programs - Google Patents

Description

The present invention relates to an information processing apparatus and a program.

The form of application / notification such as birth registration to be submitted to the local government is generally different for each local government, and the same local government may be updated depending on the time.

On the other hand, in recent years, a business to digitize application procedures to local governments using My Number has been promoted, and it is expected that the procedures will be streamlined by this digitization. Patent Document 1 discloses an example in which a document can be easily moved by replacing the items entered in the document or performing format conversion when the format is different.

Japanese Unexamined Patent Publication No. 2004-213155

However, in the above-mentioned conventional digitization of applications and notifications, although it is considered to convert the format, the case where there is a change in the content of the service is not taken into consideration. For example, when moving from a municipality A, which bears the cost of up to three regular examinations for a newborn baby, to a municipality B, which bears the cost of up to two regular examinations, the service applied for (or already beneficiary) by the municipality A is provided by the municipality B. Nothing is considered about converting to the content of the service of.

The present invention has been made in view of the above circumstances, and an object of the present invention is to provide an information processing device and a program that can improve user convenience when a service provided by an organization such as a local government is changed. Make it one.

One aspect of the present invention for solving the problem of the above-mentioned conventional example is an information processing apparatus, in which the history information of the user who is the beneficiary of the service regarding the use of the service provided by the organization is used for each type of service. A history management means for managing history information including a service identifier unique to the service, an organization identifier for identifying an organization to be a provider of the service, and a user identifier unique to each user, a means for authenticating a user, and an organization. Service content information management means that manages service content information related to the content of the service provided by the organization identified by the organization identifier in association with the organization identifier of the above and the service identifier related to the type of service, and provided by a predetermined organization. It is a means for providing service content information regarding the content of the service to be performed, and is a means for acquiring the history information including the user identifier of the authenticated user, the service identifier included in the acquired history information, and the predetermined organization. It includes a providing means for acquiring service content information associated with an organization identifier and providing the acquired service content information to the authenticated user.

According to the present invention, it is possible to improve the convenience of the user when the service provided by an organization such as a local government is changed.

It is a block diagram which shows the structural example of the information processing system including the information processing apparatus which concerns on embodiment of this invention. It is a functional block diagram which shows the example of the information processing apparatus which concerns on embodiment of this invention. It is explanatory drawing which shows the example of the holding mode of the history information generated by the information processing apparatus which concerns on embodiment of this invention. It is explanatory drawing which shows the content example of the history information generated by the information processing apparatus which concerns on embodiment of this invention.

An embodiment of the present invention will be described with reference to the drawings. As an example in FIG. 1, an information processing system including an information processing device 1 according to an embodiment of the present invention includes an information processing device 1, an information holding device 2 communicably connected to the information processing device 1, and a plurality of users. It is configured to include a terminal 3 and a plurality of organization-side terminals 4. Here, the user-side terminal 3 is, for example, a smartphone or the like, and is held by each user who is a beneficiary (hereinafter, simply referred to as a beneficiary) of the service provided by the organization. Further, the organization-side terminal 4 is a PC or the like distributed to a service providing organization (hereinafter, simply referred to as “organization”) that provides services such as a local government or a company.

Further, the information processing device 1 includes a control unit 11, a storage unit 12, and a communication unit 13. Here, the control unit 11 is a program control device such as a CPU, and operates according to a program stored in the storage unit 12.

In the present embodiment, the control unit 11 stores and manages the user's history information regarding the use of the service provided by the organization in the information holding device 2. In one example of the present embodiment, the history information of this user includes a service identifier unique to each type of service, an organization identifier that identifies an organization that is a provider of the service, and a user that is a beneficiary. User identifier and.

Further, the control unit 11 manages service content information regarding the content of the service provided by the organization identified by the organization identifier in association with the organization identifier and the service identifier of the organization.

Specifically, in one example of the present embodiment, this service content information is managed by dividing it into at least one information item. Here, as information items, it is assumed that standard information items are defined in advance for each type of service represented by the service identifier. In addition, a unique item identifier is set for each information item.

For example, as a part of the standard information item related to the service provided by the local government after receiving the pregnancy notification, the information item of the number of times the examination fee is borne is set. In addition, an item identifier (information item name, etc.) unique to this information item is set in this standard information item.

The information items included in the service content information related to one service may include not only standard information items but also additional information items. Also, this additional information item may be different for each organization. For example, even in the above service example, in some organizations, in addition to the number of times the examination cost is borne as a standard information item, the number of services that bear the ultrasonic examination cost as an additional information item is , It may be included in the service content information separately from the standard service.

Then, the control unit 11 provides service content information regarding the content of the service provided by the predetermined organization. That is, the control unit 11 acquires history information including the user identifier of the authenticated user. The control unit 11 further acquires the service content information associated with the service identifier included in the history information acquired here and the organization identifier of the predetermined organization. Then, the control unit 11 provides the acquired service content information to the authenticated user. The operation of the control unit 11 will be described in detail later.

The storage unit 12 is a memory device or the like, and holds a program executed by the control unit 11. This program is stored and provided in a computer-readable and non-temporary storage medium, and may be stored in the storage unit 12. The storage unit 12 also operates as a work memory of the control unit 11.

Further, in the present embodiment, the storage unit 12 stores a user database that holds the user identifier, the user's contact information (which may be an e-mail address or the like), and the authentication information such as the user name and password in association with each other. ing.

The communication unit 13 is a network interface or the like, and sends information to the information holding device 2 connected via the network, the user-side terminal 3, the organization-side terminal 4, and the like according to the instructions output by the control unit 11. .. Further, the communication unit 13 receives information from the information holding device 2, the user-side terminal 3, the organization-side terminal 4, and the like via the network, and outputs the information to the control unit 11.

The information holding device 2 holds history information and service content information under the control of the control unit 11. As described above, the history information held here associates at least a service identifier unique to each type of service, an organization identifier that identifies the organization that is the provider of the service, and a user identifier unique to each user. It is a service. The information holding device 2 holds the history information in chronological order. Specifically, the information holding device 2 associates the history information with the information of the date and time when the information is stored, and holds the history information in a state in which the information can be rearranged in that order. This history information may be held in a database, or may be held by another method such as holding it as a blockchain.

In the following example of the present embodiment, the information holding device 2 stores and holds information about a service performed between a user and an organization in an information block connected in a line in chronological order (for example,). It will be held as a so-called blockchain). In this example, individual information blocks hold historical information.

Next, the operation of the control unit 11 of the information processing apparatus 1 of the present embodiment will be described. By executing the program stored in the storage unit 12, the control unit 11 functionally includes the authentication processing unit 21, the history management unit 22, and the service content information management unit 23, as illustrated in FIG. , The information providing unit 24, and the configuration including the information providing unit 24 are realized.

The authentication processing unit 21 receives access from the user-side terminal 3 and authenticates the user of the user-side terminal 3. This authentication may be performed by a known method using authentication information (user name or password) stored in the user database stored in the storage unit 12.

Further, the authentication processing unit 21 receives an access from the organization side terminal 4 and authenticates the user on the organization side. This authentication may also use a user name and password registered in advance for each user on the organization side.

The history management unit 22 accesses the information holding device 2 and stores and holds information about the service performed between the user and the organization in a series of information blocks. In the present embodiment, the history management unit 22 executes at least (1) history registration (2) information acquisition / reference (3) signature processing as history information management processing. Hereinafter, each process will be described.

[(1) History registration]
The history management unit 22 sends an electronic application and notification information about the service provided by the organization to the organization to which the user wishes to provide the service from the user of the authenticated user side terminal 3 (hereinafter referred to as the content of the notification information). , Called electronic application, etc.) and accept registration requests. Further, the history management unit 22 accepts a registration request from the authenticated user of the user-side terminal 3 or the organization-side terminal 4 together with proof information indicating that the service has been provided in the organization.

The history management unit 22 includes the organization identifier of the organization that is the destination of the input electronic application or the issuer of the certification information, the user identifier of the authenticated user, the service identifier of the service related to the electronic application or the certification information, and the service identifier. An information block (temporary information block) including history information in which date and time information representing the date and time and transaction information are associated with each other is generated. The details of this transaction information will be described later.

Then, the history management unit 22 obtains the block specific information unique to the generated temporary information block (the hash value of the temporary information block may be sufficient) by calculation, and the calculated block specific information is added to the generated temporary information block. include. Further, the history management unit 22 further includes the block specific information of the information block last stored in the information holding device 2 in the generated temporary information block as the preceding block specific information for specifying the immediately preceding information block, and is an information block. (Fig. 4).

That is, as illustrated in FIG. 4A, this information block includes the block specific information 101 that identifies the information block itself, and the organization identifier of the organization that is the source of the input electronic application or the like or the certification information. 102, the user identifier 103 of the authenticated user, the service identifier 104 of the service related to the electronic application and the certification information, the date and time information 105 indicating the date and time, the transaction information 106, and the preceding block specific information that specifies the immediately preceding information block. Includes 107 and. Then, the block specific information 101 is obtained, for example, as a hash value of information in which the organization identifier 102, the user identifier 103, the service identifier 104, the date and time information 105, and the transaction information 106 are concatenated.

The history management unit 22 stores the information block in the information holding device 2. The history management unit 22 provides information (for example, a value of "0") indicating that the information block is at the beginning when there is no information block stored last, that is, when the information block is stored first. The generated temporary information block is further included as preceding block specific information for specifying the immediately preceding information block to form an information block, and the information block is stored in the information holding device 2.

In this way, each information block holds information that identifies the information block to be connected in front of itself, so that a blockchain of information blocks connected in a line in chronological order can be obtained.

Further, the history management unit 22 accepts a registration request from the organization side terminal 4 to the organization to which the organization side terminal 4 is arranged, together with information on the contents of the electronic application submitted by the user for the service provided by the organization. You may. In this case, the history management unit 22 inputs the user identifier that identifies the user to the organization-side terminal 4, the organization identifier of the organization, the application or notification information, and the service identifier of the service related to the electronic application or the like. Using each of the obtained and input identifiers, an information block is generated and stored in the same manner as described above.

[Example of transaction information content]
Next, an example of the contents of the transaction information included in the history information will be described. In the example of this embodiment, the user who makes an electronic application or the like receives a format of the electronic application or the like specified by the organization from the organization wishing to provide the service, inputs information according to this format, and makes an electronic application. Etc. shall be performed. Here, the format associates the designated item name, which is the name of the information item required for service request or certification, with the information input field represented by the designated item name, for example, spreadsheet software. It can be expressed in the data format of the software (CSV, etc.).

The user can make an electronic application or notification according to the format by inputting the information (setting information) corresponding to each designated item name in the corresponding input field. If it is proof information, it is not necessary to input the setting information in the input field because the organization issues the setting information corresponding to the designated item name in advance. Hereinafter, the data such as electronic application and the data of the certification information generated according to this format will be referred to as the original data (of the organization to be the destination etc.).

In an example of this embodiment, the history management unit 22 executes a format conversion process in which the setting information included in the input original data such as an electronic application is associated with a predetermined information item as a standard information item. ..

This format conversion method is performed by associating a designated item name of the original data with an item identifier (for example, an information item name) of a predetermined information item. As the method of this mapping, various methods such as a method of performing the mapping in advance and a method of comparing the character string between the designated item name and the information item name can be adopted, and thus detailed description thereof will be omitted here.

In this example of the present embodiment, the history management unit 22 extracts the setting information input in the input field associated with the designated item name of the original data, and the information of the information item associated with the designated item name. The format conversion is performed by setting the extracted setting information as it is.

For example, in the case of a birth certificate, a local government that accepts the birth certificate corresponds to the name and name of the child born, the relationship between the parents, the name of the designated item such as the place of birth when the child was born, and each. The input field will be included in the electronic application format. Therefore, when the user makes an electronic application for birth registration, the user inputs the setting information corresponding to these designated item names and uses the original data.

On the other hand, the administrator of the information processing apparatus 1 of the present embodiment associates the service identifier of the service related to the acceptance of the "birth certificate" in advance with the child's name, name, relationship with parents, date of birth, place of birth, etc. Have a list of standard information items, including.

Then, the history management unit 22 that receives the registration request of this electronic application associates the "born child's name" with the "child's name" of the information item among the setting information input by the user in the original data. The setting information related to the "born child's name" of the original data is set as the information related to the "child's name" of the information item.

Hereinafter, the history management unit 22 extracts the setting information in the electronic application format corresponding to each of the standard information items, sets it as the information related to the standard information item, and corresponds to the information item. Generates data (hereinafter referred to as standard data) associated with setting information.

Then, the history management unit 22 includes this standard data in the transaction information as a part thereof.

If additional information items are separately defined in association with the organization identifier of the organization to which the electronic application is addressed and the service identifier, the history management unit 22 will refer to the standard information items. Similarly, the setting information in the electronic application format corresponding to each of the additional information items is extracted, set as the information related to the additional information item, and the information item is associated with the corresponding setting information. Alternatively, additional data may be generated. In this case as well, the history management unit 22 includes this additional data in the transaction information as a part thereof.

Further, the history management unit 22 also includes the original data such as the original electronic application in the transaction information as a part thereof.

Further, the history management unit 22 provides information about the service provided by the organization to the user from the organization side terminal 4 and accepts the registration request. In this case, the history management unit 22 represents the organization identifier of the organization that is the issuer of the information, the user identifier of the user who is the target of the service, the service identifier of the service to be provided, and the date and time information indicating the date and time when the information was provided. And, history information in which transaction information is associated with each other is generated, and a temporary information block containing the history information is generated (since the subsequent operation is the same as the example already described, repeated explanation is omitted. do).

In this example, the service content information included in the transaction information includes the original data in which the format of the document notifying the service benefit is defined for each local government (ward or city) as described above. ..

Specifically, the original data for a service of the type "assistance for screening for pregnant women" is, for example,
In the case of A ward, regular examination: 14 times, ultrasonic examination: 3 times ...
In the case of B ward, infant examination: 14 times, ultrasound examination: 1 time ...
In the case of C ward, regular examination: 14 times, ultrasonic examination: 3 times ...
…
For each specific service content that the user can receive, the designated items on the local government side and the setting information (information set by the local government such as "14 times") are associated with each local government. The specified item name may be different.

In addition, standard information items are set in advance in relation to the service specific information of each service that can be provided, and the service content information includes the information of the standard information items set based on the above original data. Contains standard data.

As an example, the service-specific information of the service of the type "assistance of examination for pregnant women" includes the information item "examination", and the designated item names "regular examination" and "infants" in the original data of each local government. The setting information associated with "medical examination" is set as the information of the information item "examination" corresponding to the designated item name.

The information processing apparatus 1 of the present embodiment holds the settings of the information items corresponding to the designated item names for each local government. Alternatively, it is accessible and connected to the database that holds the settings.

Then, in the above example, the information processing apparatus 1 is based on the original data of "Periodic examination: 14 times, Ultrasonic examination: 3 times ..." in District A.
"Examination: 14 times"
The standard data is generated, and this standard data is included in the service content information of the information block related to the service of the A ward together with the original data.

Further, in an example of this embodiment, in the A ward and the B ward, "ultrasonic examination" is set as an additional information item in relation to the service specific information of the service of the type "assistance of examination for pregnant women". May be done. This additional information item is not essential, and for example, the C section does not have to set this additional information item. With respect to this additional information item, the information processing apparatus 1 either retains the setting information of the designated item corresponding to the additional information item as the information of the additional information item for each local government. You will be accessible and connected to the database that holds the information.

And, as already described in this embodiment, when the additional information item is set, the setting information of the designated item corresponding to the additional information item among the designated items of the original data is set. It is set as the information of the additional information item, and additional data is generated.

In other words, in the case of the above example, from the original data of "Regular examination: 14 times, Ultrasound examination: 3 times ..." in District A,
"Ultrasonography: 3 times ..."
The additional data is generated, and the service content information of the information block related to the service of the A ward includes the additional data together with the original data and the standard data.

On the other hand, from the original data of Ward C, which does not specify additional information items, "examination: 14 times"
Although the standard data is generated, the additional data is not generated. Therefore, the service content information of the information block related to the service of the C ward includes the original data and the standard data, but does not include the additional data.

In the present embodiment, by distinguishing the standard information item and the additional information item in this way, for example, when the organization of the service provider is changed, the standard data and the additional data are different from each other. It can be used for processing. This point will be described later.

[encryption]
Further, the transaction information included in this history information may generally include information that identifies an individual. Therefore, in an example of this embodiment, the history management unit 22 converts the transaction information into an information block encrypted by the organization that is the issuer of the electronic application destination and the certification information in a decryptable state. It may be included. Specifically, each organization issues in advance a unique decryption key (private key) and an encryption key (public key) paired with the decryption key, and the user-side terminal 3 issues transaction information. , It may be encrypted with the public key of the destination organization and then transmitted to the information processing apparatus 1 together with the registration request.

Alternatively, when an organization makes a registration request, the transaction information is encrypted with the public key of the organization, and then the encrypted information is transmitted to the information processing apparatus 1 via the organization-side terminal 4 together with the registration request. It should be decided.

Alternatively, the information processing apparatus 1 may generate the information block after encrypting the received transaction information with the public key of the organization to which the information processing device 1 is the destination. In this example, the transaction information 106 among the information blocks illustrated in FIG. 4A is in an encrypted state.

The destination may be an individual (another user), and in this case, in order to perform encryption, a public key (encryption key corresponding to the private key held by the user) disclosed by the user who is the destination is used. It suffices to perform encryption.

[When permitting decryption to the administrator of the information processing device]
Further, it is preferable that the transaction information can be decoded not only by the destination organization but also by the administrator of the information processing apparatus 1. In this example, the administrator of the information processing apparatus 1 also issues a decryption key (private key) and an encryption key (public key) paired with the decryption key in advance, as in each organization. Then, the user-side terminal 3 encrypts the transaction information with the first encryption information encrypted with the public key of the destination organization and the same transaction information with the public key of the administrator of the information processing apparatus 1. The encrypted information of 2 is generated, and the first and second encrypted information are transmitted to the information processing apparatus 1 together with the registration request.

Alternatively, when the organization makes a registration request, the organization side uses the same transaction information as the first encrypted information in which the transaction information is encrypted with the public key of the organization, which is the public key of the administrator of the information processing device 1. Generates the second encrypted information encrypted in. Then, the first and second encrypted information may be transmitted to the information processing apparatus 1 via the organization-side terminal 4 together with the registration request.

In this example, the history management unit 22 has the organization identifier of the organization to which the input electronic application is addressed, the user identifier of the authenticated user, the service identifier of the service related to the transaction information, and the date and time information representing the date and time. And generate a tentative information block that contains historical information that correlates transaction information with each other.

In this example, the history management unit 22 accepts the first and second encrypted information, and uses the accepted first and second encrypted information as transaction information, such as an electronic application related to the transaction information. The history information is generated in association with the organization identifier of the organization to which the destination is, the user identifier of the authenticated user, the service identifier of the service related to the transaction information, and the date and time information indicating the date and time. Then, the history management unit 22 will generate a temporary information block including the history information. Since the processing after the provisional information block is generated is the same as the processing already described, the repeated description will be omitted.

Alternatively, the information processing device 1 generates the first encrypted information in which the received transaction information is encrypted with the public key of the organization to which the information processing device 1 is addressed, and the public key of the administrator of the information processing device 1 is used. After generating the encrypted second encrypted information, an information block containing the first and second encrypted information as transaction information may be generated instead of the plain text transaction information.

In yet another example, the user generates second encrypted information in which transaction information is encrypted with the public key of the administrator of the information processing device 1 on the user side terminal 3 and transmits the second encrypted information to the information processing device 1. May be good. In this example, the information processing apparatus 1 decrypts the second encrypted information with the private key of the administrator of the information processing apparatus 1 to obtain plaintext transaction information. Then, the information processing apparatus 1 generates the first encrypted information in which the plain transaction information is encrypted with the public key of the organization to which the transaction information is addressed, and the generated first encrypted information is used. , The received second encrypted information may be used to generate an information block including the received second encrypted information as the transaction information instead of the plain text transaction information.

[(2) Information acquisition / reference]
The history management unit 22 accepts a request for viewing history information from the user-side terminal 3 of the authenticated user, and executes a process related to acquisition / reference of the information. In this process, the history management unit 22 accesses the information holding device 2 and reads out the last stored information block among the information blocks recorded in the information holding device 2.

The history management unit 22 refers to the user identifier included in the read information block, and if it matches the user identifier of the authenticated user, records the information that identifies the information block. Further, the history management unit 22 refers to the preceding block specific information included in the read information block, and if the information does not indicate that the preceding block specific information is the first information block, the history management unit 22 specifies the preceding block specific information. The information block to be read is read, and the process of referencing the user identifier is repeated.

Further, if the read preceding block specific information is information indicating that the read preceding block specific information is the first information block, the history management unit 22 displays the contents of the information block specified by the information recorded so far on the user side of the browsing request source. Send to terminal 3.

By this process, the history management unit 22 searches for and presents history information related to the authenticated user from a series of information blocks.

Further, the history management unit 22 also executes the following processing related to acquisition / reference of information when receiving a request for viewing history information from the organization side terminal 4. In this process, the history management unit 22 accesses the information holding device 2 and reads out the last stored information block among the information blocks recorded in the information holding device 2.

The history management unit 22 refers to the organization identifier included in the read information block, and if it matches the organization identifier of the organization of the organization side terminal 4 of the browsing request source, the history management unit 22 provides information for identifying the information block. Record. Further, the history management unit 22 refers to the preceding block specific information included in the read information block, and if the information does not indicate that the preceding block specific information is the first information block, the history management unit 22 specifies the preceding block specific information. The information block to be read is read, and the process of referring to the organization identifier is repeated.

Further, if the read preceding block specific information is information indicating that the read preceding block specific information is the first information block, the history management unit 22 displays the contents of the information block specified by the information recorded so far on the organization side of the browsing request source. Send to terminal 4.

By this process, the history management unit 22 searches for and presents history information related to the organization that made the browsing request from a series of information blocks.

[(3) Signature]
Further, it may be possible for a related organization, a user, or an administrator of the information processing apparatus 1 to set an electronic signature for the history information. In this example, the history management unit 22 uses the information for specifying the information block from the user-side terminal 3 and the electronic signature information (user signature) in which the information is encrypted with the signature encryption key (private key) prepared by the user. Receive a request for signature along with (called information). Here, the information that identifies the information block is obtained, for example, by making a browsing request.

The history management unit 22 includes the user signature information received together with the signature request in the information block specified by the information received together with the request among the information blocks stored in the information holding device 2, and the contents of the information block. To update.

Further, the history management unit 22 calls the information for specifying the information block from the organization side terminal 4 and the electronic signature information (organization signature information) in which the information is encrypted with the signature encryption key (private key) prepared by the organization side. ) And receive a request for signature. Here, too, the information that identifies the information block can be obtained, for example, by making a browsing request.

The history management unit 22 includes the organization signature information received together with the signature request in the information block specified by the information received together with the request among the information blocks stored in the information holding device 2, and the contents of the information block. To update.

Further, the history management unit 22 indicates that, among the information blocks stored in the information holding device 2, the information block that does not include the electronic signature (referred to as the administrator signature information) of the administrator of the information processing apparatus 1 is the administrator signature information. May be generated and recorded.

As an example, in the history management unit 22, the administrator of the information processing apparatus 1 prepares information for specifying the information block for the information block that does not include the administrator signature information at a predetermined timing (for example, at the time of registration). The administrator signature information encrypted with the signature encryption key (private key) is generated, the administrator signature information is included in the information block and recorded, and the contents of the information block stored in the information holding device 2 are updated. ..

[Management of service content information]
The service content information management unit 23 associates the organization identifier of the organization with the service identifier related to the type of service, and provides information (format) related to a list of designated items related to the content of the service provided by the organization identified by the organization identifier. ) Is managed. As already mentioned, the information relating to this list of designated items can be set, for example, as a spreadsheet software file (CSV file or the like). In this case, an input field for inputting setting information in association with each designated item may be included.

The service content information management unit 23 has a service identifier representing the type of service provided by the organization from the organization side terminal 4 and information related to a list of setting items related to the type of service identified by the service identifier. Accept input. Then, the service content information management unit 23 associates the organization identifier that identifies the organization to which the organization side terminal 4 that has input the information is arranged, the service identifier, and the information related to the list of setting items with the information holding device. Store in 2.

Further, when the service content information management unit 23 accepts the above input, the organization identifier for specifying the corresponding organization, the service identifier, and the information related to the list of setting items are already stored in the information holding device 2. Occasionally, the stored information is overwritten with the information related to the input setting item list, the organization identifier that identifies the organization to which the organization side terminal 4 that has entered the information is arranged, and the service identifier. Is associated and stored in the information holding device 2.

Further, even if the service content information management unit 23 accepts the setting of the information item that the organization wants to manage as an additional information item from the organization side terminal 4 in relation to the service identified by the input service identifier. good. In one example of the present embodiment, when the service content information management unit 23 receives the input of the service identifier and the information related to the list of setting items, the standard information associated with the service identifier and held in advance is held in advance. Refer to and compare the list of items and the list of setting items.

Then, if there is a corresponding standard information item for each setting item included in the list of setting items, the service content information management unit 23 presents the result of the association to the user of the organization side terminal 4. Further, the service content information management unit 23 presents information to that effect to the user of the organization-side terminal 4 for the setting items included in the list of setting items that do not have the corresponding standard information items.

Here, the user of the organization-side terminal 4 confirms (or corrects) the setting item and the corresponding standard information item, and additionally the setting item for which the corresponding standard information item is not found. May be instructed to set.

Upon receiving this instruction, the service content information management unit 23 sets additional information items for the instructed setting items and generates a list of additional information items.

The service content information management unit 23 stores in the information holding device 2 together with the information related to the list of the above setting items as a standard correspondence table by associating the information specifying the standard information items corresponding to each setting item. I will do it. When a list of additional information items is generated, the additional information items included in the list and the corresponding setting items are associated with each other to form an additional correspondence table in the information holding device 2 together with the information related to the list of the above setting items. Store it.

These standard correspondence tables and additional correspondence tables can be used in the process of generating standard data and additional data from the original data.

The information providing unit 24 executes the next process at a predetermined timing, for example, at a timing when the history management unit 22 accepts a browsing request for history information from the user-side terminal 3 of the authenticated user. That is, when the information providing unit 24 searches for and presents an information block of history information related to a user authenticated by the history management unit 22 in response to the browsing request from a series of information blocks, the information block finds the information block in the search. At least read the included organization identifier and service identification information. At this time, the information providing unit 24 may also read the transaction information.

The information providing unit 24 generates information about the service that the authenticated user can receive based on the read service identification information, the organization identifier, and the like, and transfers the generated information to the user-side terminal 3 of the authenticated user. Send and display.

[Basic example of providing information]
Specifically, when the information providing unit 24 reads the organization identifier and the service identification information included in the information block of the history information related to the user, the service content recorded in association with the read organization identifier and the service identification information. Information is read from the information holding device 2.

Then, the information providing unit 24 sends and displays the read service content information to the user-side terminal 3 of the corresponding user as information about the service that the authenticated user can receive.

[Example considering the services provided]
The information providing unit 24 also reads out the transaction information included in the information block of the history information related to the user, and for each service related to the authenticated user, the service identifier and the information on the remaining number of beneficiaries for each service item are obtained. It is also possible to perform a process of generating the aggregated result including the aggregated result and provide the aggregated result to the user.

In this example, the information providing unit 24 arranges the organization identifier, the service identification information, and the transaction information included in the information block of the history information related to the user in chronological order (the date and time represented by the date and time information included in each information block is earlier). Read in order from).

If the transaction information is encrypted with the public key issued by the administrator of the information processing device 1, the information providing unit 24 decrypts the transaction information with the decryption key corresponding to the public key, and makes a plaintext transaction. Get information.

The information providing unit 24 refers to the organization identifier, the service identification information, and the transaction information read out in chronological order, and stores the service content information recorded in association with the read organization identifier and the service identification information in the information holding device. Read from 2. In addition, the information providing unit 24 uses transaction information to identify information (hereinafter referred to as target person information) that identifies the target person (for example, a child of a user) of the service related to the service application, the service application, and the beneficiary history. Get information.

Here, the information providing unit 24 extracts the service items that can be received for each target person information, totals the number of times, and records the result of the total as aggregated information. Specifically, when the service identifier represents "assistance for screening for pregnant women" and the transaction information represents a service application to the target person a (assuming that the service identifier is X). If the organization identifier is city A, the corresponding service content information (here, "organization identifier: A ward, service content: {standard data: {examination: 14 times, ...}, additional data {ultrasonic examination: 3 times, ...}, Original data: {...} ”), the information providing unit 24 provides the aggregated information.
・ Target person: a, organization identifier: A ward, service identifier: X, total content: {examination: 14 times, ultrasonic examination: 3 times ...}
And record.

Further, from the information included in the information block recorded thereafter, when the transaction information represents the use of the service item of the examination for the target person a, the information providing unit 24 aggregates the count of the number of beneficiaries. Record as. That is, the information providing unit 24
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {examination: 1 time}
Record aggregated information such as.

Hereinafter, the information providing unit 24 records the number of corresponding service items for each target person, for example, if the transaction information represents a service application, while referring to the information blocks in chronological order. However, if the transaction information represents the use of the service, the aggregated information is accumulated according to a rule such as recording the number of beneficiaries of the corresponding service item.

When the information providing unit 24 finishes the process of recording the aggregated information for the information block of all the history information related to the authenticated user, the information providing unit 24 refers to the recorded aggregated information, and for each target person, the service identifier and the service. Aggregate the remaining number of beneficiaries for each item.

Specifically, as mentioned above
・ Target person: a, organization identifier: A ward, service identifier: X, total content: {examination: 14 times, ultrasonic examination: 3 times ...}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {examination: 1 time}
When the information such as is included in the accumulated aggregated information, the information providing unit 24 aggregates the remaining beneficiary times of the service item of "examination" for each target person a and the service identifier X, and 14-1 = 13. And calculate.

The information providing unit 24 thus obtains an aggregation result including information on the remaining number of beneficiaries for each target person included in the aggregation information and for each service identifier and service item.

Then, the information providing unit 24 sends and displays the information of the obtained aggregation result to the user-side terminal 3 of the authenticated user as information about the service that the authenticated user can receive.

[Service beneficiary conditions]
Some services, such as vaccinations, indicate conditions such as the start date and time and end date and time of the beneficiary period. In this case, the information providing unit 24 acquires the information of the current date and time (when the information providing unit 24 is processing) from a timekeeping means (not shown) such as an NTP server on the network, and before the current date and time. , Service items that have a beneficiary end date and time (service items that have become unbeneficial) may not be recorded as aggregated information.

Further, when sending the information of the obtained aggregation result to the user-side terminal 3 of the authenticated user, the service item whose remaining number of times is "0" or less is the aggregation result to be displayed on the user-side terminal 3. It may be excluded from the information and sent.

[Change of organization that provides services]
When the history management unit 22 accepts the registration request, the information providing unit 24 determines for each of the conditions if the service related to the electronic application, etc. received together with the registration request satisfies the predetermined conditions. The specified processing may be executed.

Here, the predetermined condition may be, for example, a condition that "the service identifier related to the electronic application or the like represents a service for changing the organization that is the provider of the service". In this example, the information providing unit 24 determines whether or not the service identifier related to the electronic application or the like received by the history management unit 22 together with the registration request represents a service for changing the organization that is the service provider. To judge.

Here, the service for changing the organization that is the provider of the service corresponds to, for example, if the organization is a local government, a notification of relocation. In the following explanation, when the organization that is the provider of the service is changed from the A ward to the B ward, the A ward that was originally the provider (in the case of a move, the local government before the move) is referred to as a pre-change organization. In the future, Ward B (in the case of a move, the local government to which the move will be made) selected as the provider will be referred to as the post-change organization.

When the service identifier related to the electronic application received together with the registration request represents the service for changing the organization that is the provider of the service, the information providing unit 24 performs the following as a predetermined process. Perform various processes. For example, the information providing unit 24 uses the public key of the changed organization to change the transaction information included in the information block recorded so far, including the user identifier of the user who has requested the registration to change (move, etc.) the organization. Execute the process of re-encrypting with.

In this example, as the predetermined process, the information providing unit 24 first includes the service identifier and the information on the remaining number of beneficiaries for each service item for each service related to the user who made the registration request. Performs the process to generate the aggregation result.

The information providing unit 24 refers to the obtained aggregated information and identifies an information block related to the history information related to the target person and the service item for which the remaining number of beneficiaries is not “0”. Further, the information providing unit 24 sends the obtained aggregated information to the user terminal device 3 of the authenticated user to present the user, and whether or not the user is presented with the history information to the changed organization. Inquire about.

When the user responds to this inquiry, operates the user terminal device 3 and instructs the information processing device 1 that the history information should be presented to the organization after the change, the information providing unit 24 notifies the information providing unit 24. According to the instruction, for each of the previously specified information blocks, the transaction information (including the one encrypted with the public key of the administrator of the information processing device 1) contained in the information block is input to the administrator of the information processing device 1. Decrypt with the private key of the above to obtain plain transaction information, then encrypt the plain transaction information with the changed organization's public key of this user, include it in the information block, and update the information block.

At this time, as illustrated in FIG. 4B, the information block includes the block specific information 101 that identifies the information block itself, which was included in the information block before the update, and the organization identifier 102 of the organization before the change. The user identifier 103, the service identifier 104, the date and time information 105, the transaction information 106 (indicated as "encryption A") encrypted with the public key of the administrator of the information processing device 1, and the preceding. It includes additional information 108 (indicated as "encryption B") in which the plain transaction information is encrypted with the changed organization's public key, with the block specific information 107 as it is.

As already described, the transaction information 106 here may include transaction information encrypted with the public key of the organization before the change.

At this time, the information providing unit 24 may notify the changed organization side of the information specifying the updated information block.

Through this process, for example, the local government of the new address can refer to the past procedures and the history of service beneficiaries of the user who has moved, and information can be efficiently shared. Further, at this time, since the transaction information of the user is not provided to other organizations, there is no information leakage. Further, in this example of the present embodiment, if the transaction information of the updated information block includes the information encrypted with the public key of the organization before the change, the information providing unit 24 deletes the information. It may be, but it does not necessarily have to be deleted.

[Change record of the organization that provides the service]
Further, when the information providing unit 24 of the present embodiment reads out the organization identifier, the service identification information, and the transaction information included in the information block of the history information related to the user in the above-mentioned processing, the service is provided in chronological order. When the change record of the organization that is the provider, for example, the service identification information related to the move notification is found, the following processing may be performed.

Here, the move notification is submitted to the local government to which the move is made, and the information block includes the organization identifier of the local government to which the move is to be made.

When the information providing unit 24 finds the move-in notification, it acquires the organization identifier included in the information block related to the move-in notification. Further, the information providing unit 24 has obtained the organization identifier of the new address and the service content information associated with the service identifier for each service identifier included in the aggregated information recorded until the information block of the move notification is found. Is acquired from the information holding device 2.

Then, the information providing unit 24 determines the aggregated information, that is, the number of beneficiary service items, which is "aggregated information based on the information block in which the transaction information is an electronic application for the service" among the aggregated information already recorded. Replace with the recorded aggregated information and record the corresponding aggregated information in the organization after the move.

Specifically, during the process of recording aggregated information,
-Target person: a, Organization identifier: A ward, Service identifier: X, Service content: {Standard data: {examination: 14 times}, Additional data: {Ultrasonography: 3 times ...}, Original data: {...} …}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {examination: 1 time}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {ultrasound examination: 1 time}
When a move-in notification to the B ward is found after recording the aggregated information such as, the information providing unit 24 recorded the number of beneficiary service items among the records of the aggregated information so far.
-Target person: a, Organization identifier: A ward, Service identifier: X, Service content: {Standard data: {examination: 14 times}, Additional data: {Ultrasonography: 3 times ...}, Original data: {...} …}
As aggregated information based on the service content information in the B ward related to the same service identifier X,
・ Target person: a, organization identifier: B ward, service identifier: X, service content: {standard data: {examination: 14 times}, additional data: {ultrasonic examination: 1 time ...} ...}
Record the aggregated information of. In this example, the original data submitted to Ward B does not exist, so it is not necessary to include the original data in the aggregated information.

And with this replacement, the record of aggregated information is
・ Target person: a, organization identifier: B ward, service identifier: X, service content: {standard data: {examination: 14 times}, additional data: {ultrasonic examination: 1 time ...} ...}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {examination: 1 time}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {ultrasound examination: 1 time}
Is updated.

As a result of this update process, when the information providing unit 24 calculates the aggregated result including the information of the remaining number of beneficiaries for each target person included in the aggregated information and for each service identifier and service item, the beneficiary in the B ward. Information on the remaining number of times possible is required.

In the above example, if there is no notification of moving (if you continue to live in the A ward), the total result of the subject a and the service identifier X will be 13 examinations and 2 ultrasonic examinations. Then, since the person has moved to the B ward due to the move notification, the total result of the subject a and the service identifier X is 13 times of the examination and 0 times of the ultrasonic examination according to the service level in the B ward.

One of the characteristics of this example of this embodiment is that the information of the standard information item does not require any work for the user or the organization, and the organization before the change (local government before moving). The content will be handed over to the changed organization (local government after moving).

On the other hand, for additional information items, the organization separately determines how to take over (a rule may be set in advance and the remaining number of times may be set according to the rule).

As described above, in the example here of the present embodiment, since the standard information item and the additional information item are subjected to different processing from each other, each organization is not standardized and is additional. It is only necessary to decide how to take over various information items, and it is possible to reduce the burden of work and procedures of the organization and the user.

The information providing unit 24 sends and displays the information of the obtained aggregation result to the user-side terminal 3 of the authenticated user as information about the service that the authenticated user can receive. Also here, the service item whose remaining number of times is "0" or less may be excluded from the information of the aggregation result displayed on the user-side terminal 3 and transmitted.

In addition, when there is a move, the information provision department 24 displays a character string such as "The remaining number of services is estimated. Please contact the ward office for details." You may send an instruction to that effect.

[motion]
The present embodiment basically has the above configuration and operates as follows. In the following operation example, the user a who initially lives in the A ward operates his / her own user-side terminal 3.
・ Pregnancy report (service identifier: P)
・ Application for medical examination assistance (service identifier X)
・ It is assumed that electronic applications for notification of medical examination, notification of ultrasonic examination, and notification of relocation to Ward B have been made in sequence.

In addition, the local governments in Ward A and Ward B have their own services related to the service identifier X, respectively.
Organization identifier: A Ward, Service Identifier: X, Service Content: {Periodic Examination: 14 times, Ultrasound Examination: 3 times ...} ...
Organization identifier: B Ward, Service Identifier: X, Service Content: {Infant Examination: 14 times, Ultrasound Examination: 1 time ...} ...
It is assumed that the service content information is registered.

In addition, the service content related to the service of the service identifier X in Ward A has a standard correspondence table with standard information items.
Regular examination: Examination ...
The information is recorded, and the service content related to the service of the service identifier X in Ward B is as a standard correspondence table with standard information items.
Infant examination: Examination ...
It is assumed that the information of is recorded.

In addition, in both A and B wards, additional information items regarding ultrasonic examination are set, and as an additional correspondence table between the additional information items and the setting information names,
Ultrasonography: Ultrasonography ...
Information such as is recorded.

In the following example, for the application for pregnancy notification (service identifier: P), (1) application (2) acquisition of electronic document format (3) submission of electronic documents (sending to the system of the local government)
(4) It is assumed that four historical information of the service beneficiary report are generated. Here, (4) there may be a plurality of beneficiary reports of the service for each service item as many as the number of beneficiary cases or less specified by the organization. The number and contents of the generated history information may differ for each service.

User a obtains the format of the electronic application for Ward A via, for example, the Mynaportal (https://myna.go.jp/), and inputs the setting information for each setting item name included in this format to create the original. Generate data.

The information processing apparatus 1 receives the access from the user-side terminal 3 of the user-a and authenticates the user a of the user-side terminal 3. Then, the information processing apparatus 1 accepts the registration request from the authenticated user a together with the original data of the pregnancy notification (service identifier: P) addressed to the organization A ward.

In one example of the present embodiment, the information processing apparatus 1 may send the original data received here to the destination organization as it is via the minor portal or the like. In another example, a copy of the original data submitted to the organization may be accepted together with the registration request from the organization to which the data is submitted or the user who submitted the data.

The information processing apparatus 1 has an organization identifier of the organization (A ward) to which the original data is received together with the registration request: A ward, a user identifier of the authenticated user a: a, and a service related to electronic application and certification information. Service identifier: Generates a temporary information block including history information in which P, date and time information representing the date and time, and transaction information are associated with each other.

Here, the information processing apparatus 1 includes the original data in which the name of the user a, the application date and time, and the like are described in the transaction information. Further, the information processing apparatus 1 refers to a standard information item set in advance in association with the service identifier P, and for each setting item name included in the original data, standard information corresponding to the setting item name. If there is an item, the setting information associated with the setting item name is set in association with the corresponding standard information item, and standard data is generated. Then, the information processing apparatus 1 includes this standard data in the transaction information.

Further, the information processing apparatus 1 is set to be included in the original data when the destination organization (here, A ward) sets additional information items in relation to the service of the service identifier P. Of the item names, the setting information associated with the setting item name associated with this additional information item is extracted, associated with the corresponding additional information item, and the extracted setting information is set and added. Generate data. The information processing apparatus 1 also includes this additional data in the transaction information.

Specifically, in the example here, the information processing apparatus 1 determines that the user a applies for the examination assistance to the A ward (service identifier X).
Original data: {User: a, Date: bbbb, Regular examination: 14 times, Ultrasonography: 3 times ...} ...
Include the original data with and in the transaction information.

Further, the information processing apparatus 1 uses the original data as standard data.
Standard data: {examination: 14 times}
To generate the data. Also, as additional data
Additional data: {Ultrasonography: 3 times}
Is generated and included in the transaction information together with the above original data. As an example, transaction information is
Service content: {Standard data: {Examination: 14 times}, Additional data: {Ultrasonography: 3 times ...}, Original data: {...} ...}
It becomes information such as.

The information processing apparatus 1 obtains block-specific information (which may be a hash value of the temporary information block) unique to the generated temporary information block by calculation, and includes the calculated block-specific information in the generated temporary information block. .. The information processing device 1 further includes the block specific information of the information block last stored in the information holding device 2 in the generated temporary information block as the preceding block specific information for specifying the immediately preceding information block, and is referred to as an information block. do. Then, the information processing device 1 stores the information block in the information holding device 2.

Hereinafter, the information processing apparatus 1 is provided with an electronic document format from the organization side (A ward side), and even when the user a obtains the information processing device 1, the information processing device 1 accepts the registration request together with the information that the service has been received to that effect, and the electronic document. Even when the information is submitted, the registration request will be accepted along with the electronic application information to that effect, and so on, and the information registration request will be accepted in sequence.

The information processing apparatus 1 generates an information block every time there is a registration request, and performs a process of connecting to the already recorded information block.

As a result of this processing, as conceptually illustrated in FIG. 3, the information holding device 2 is provided with an application (a1), a format acquisition (a2), etc. relating to the pregnancy notification (service identifier: P) of the user a. The information blocks are connected in this order. Since not only the user a but also the information block of the history information related to the electronic application of another user is also linked, the application (a1) of the user a and the acquisition of the format (a2) are also linked. Information blocks related to the user's history information can be concatenated (FIG. 3: Y).

Although the transaction information is expressed in plain text in FIG. 3 for the sake of explanation, as described above, even if the transaction information is encrypted with at least the public key of the administrator of the information processing apparatus 1. good. The transaction information may also include information encrypted with the public key of the destination organization. When the transaction information is encrypted, the temporary information block that is the source of the block specific information is encrypted after requesting the block specific information including the plain text transaction information before encryption (if obtained). Alternatively, the block specific information may be obtained by including the encrypted transaction information in the temporary information block.

Hereinafter, as described above, user a
・ Application for medical examination assistance (service identifier X)
-Notification of medical examination-Notification of ultrasonic examination-Notification of moving to Ward B, and the information processing device 1 responds to the request for registration of history information related to these procedures. The information block to be processed is generated and linked to the information blocks recorded so far.

After that, when the user a accesses the information processing device 1 and requests to view the history information, the information processing device 1 accesses the information holding device 2 and is the last of the information blocks recorded in the information holding device 2. Read the information block stored in.

The information processing apparatus 1 refers to the user identifier included in the read information block, and if it matches the user identifier of the authenticated user, records the information that identifies the information block. Further, the information processing apparatus 1 refers to the preceding block specific information included in the read information block, and if the information does not indicate that the preceding block specific information is the first information block, the information processing device 1 specifies the preceding block specific information. The information block to be processed is read out, and the process of referring to the user identifier is repeated.

Then, the information processing apparatus 1 executes the above processing up to the first information block, and sends the contents of the information block specified by the information recorded up to that point to the user-side terminal 3 that is the browsing request source. The user-side terminal 3 accepts the contents of the information block related to the user's history information and displays the contents of the information block as a list. As a result, the user can browse the list of his / her own history information.

Further, at this time, the information processing apparatus 1 displays the organization identifier, service identification information, transaction information, etc. included in each of the information blocks specified by the recorded information in chronological order (date and time information included in each information block represents). Read in order from the earliest date and time).

Then, the information processing apparatus 1 refers to the read-out organization identifier, service identification information, and transaction information in chronological order, and retains the service content information recorded in association with the read-out organization identifier and service identification information. Read from device 2.

Further, the information processing apparatus 1 extracts information on the beneficiary of the service related to the service application (user a himself in this example) and the history of the service application and beneficiary from the transaction information. At this time, if the transaction information is encrypted, the information processing device 1 decrypts the transaction information with the private key of the administrator of the information processing device 1 and retrieves the above information.

The information processing apparatus 1 extracts the service items that can be received for each target person information, totals the number of times, and records the result of the total as aggregated information.

According to the above example
…
-Target person: a, Organization identifier: A ward, Service identifier: X, Service content: {Standard data: {examination: 14 times}, Additional data: {Ultrasonography: 3 times ...}, Original data: {...} …}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {examination: 1 time}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {ultrasound examination: 1 time}
…
And so on, the aggregated information is recorded.

Further, the information processing apparatus 1 finds an information block related to the notification of moving to the B ward in the process of this processing. Then, the information processing apparatus 1 replaces the aggregated information recorded so far with the one that records the number of beneficiary service items, and aggregates information based on the service content information in the B ward related to the same service identifier. To record.

Specifically, in the example here,
-Target person: a, Organization identifier: A ward, Service identifier: X, Service content: {Standard data: {examination: 14 times}, Additional data: {Ultrasonography: 3 times ...}, Original data: {...} …}
but,
・ Target person: a, organization identifier: B ward, service identifier: X, service content: {standard data: {examination: 14 times}, additional data: {ultrasonic examination: 1 time ...} ...}
Will be replaced with. As already explained, it is not necessary to include the original data as the aggregated information here.

Then, the information processing apparatus 1 calculates the aggregation result including the information of the remaining number of beneficiaries for each target person included in the aggregation information and for each service identifier and service item. In the above example, out of the 14 examinations in the B ward, there is history information that one examination is received in the A ward, so the remaining beneficiary examinations in the B ward are calculated as 13 times. Will be done.

Further, regarding one ultrasonic examination in the B section, since the ultrasonic examination has already been performed once in the A section, the remaining number of beneficiary ultrasonic examinations in the B section is 0.

The information processing apparatus 1 excludes service items whose remaining number of times is "0" or less from the information of the aggregation result, and sends information of other aggregation results to the user-side terminal 3 of the user a. Then, the user-side terminal 3 displays the information of the aggregation result.

As a result, the user can obtain information about the contents of the service that can be received in the B ward.

As described above, according to this embodiment, it is possible to improve the convenience of the user when the service provided by an organization such as a local government is changed.

Here, when there is a move notification, part of the history information is replaced with information based on the service content information of the organization to which you are moving, but if there is a change in the service content information even if you do not move. Since the history information is generated based on the service content information after the change, information related to the content of the service that can be received can be obtained along with the service content after the change.

[Example of use in support work]
The beneficiary may check the history information, the aggregation result, etc. together with the person in charge of the organization. At this time, the beneficiary does not necessarily have to access the information processing device 1 from the user-side terminal 3, and for example, the beneficiary uses the organization-side terminal 4 deployed in the organization that is the service provider to the information processing device 1. You may access it.

In such a case, the person in charge of the organization confirms the beneficiary's history information and aggregated results together with the beneficiary, and inputs the information to the information input screen (ledger) for the actual service while providing the service to the beneficiary. Design a plan for. The information processing apparatus 1 may record the information in the ledger related to the plan of this service as history information.

The information in this ledger varies depending on the type of administrative service, and generally includes at least one information item. As an example, the information in this ledger can be found in "Services for pregnant women and parents".
・ Pregnancy notification date, maternal and child handbook promulgation date,
・ Date of birth, age, residential area,
・ Marriage status,
·Family structure,
・ Working status of the person, partner and husband,
・ Institutions scheduled to give birth,
·medical history,
・ Interview date,
・ Whether or not support is required ...
Information items such as are recorded.

In addition, the information in the ledger of "Administrative Services for Infants" includes
・ Age (month age),
・ Situation at birth,
・ Interview date,
・ Whether or not support is required ...
Information items such as are recorded.

According to this example of this embodiment, the service plan created by the person in charge of the organization is recorded as history information, so that the beneficiary information can be easily inherited even if the person moves later. The beneficiaries are more likely to receive appropriate services.

Further, in this case, the person in charge of the organization may prepare an application document (which may be electronic or written) for the actual service together with the beneficiary. When the application documents are created electronically, they may be output in a file format such as PDF and circulated to the department that provides the actual service.

Further, the history information indicating that the electronic application document has been created may be registered in the information processing apparatus 1. This history information is further associated with a service identifier unique to each type of service, an organization identifier that identifies the organization that is the provider of the service, and a user identifier that is unique to each user who is the beneficiary. Include information. The application documents attached to this history information can then be used to apply for the service by printing or sending it when the beneficiary wants the service.

Further, the information processing apparatus 1 of the present embodiment authenticates the user of the organization-side terminal 4 of the organization that is the service provider, and benefits the service provided by the organization to which the user belongs to the authenticated user. The history information of the person may be editable. Specifically, if the organization is a local government such as a ward, the information processing device 1 tells the user of the terminal 4 on the organization side of the ward, that is, the staff of the ward (or the person in charge entrusted by the ward). Edit the history information of the beneficiary users who live in the ward.

Specifically, the example described above will be described in which the history information of a user who has undergone a single examination and an ultrasonic examination in the A ward after pregnancy and then has become a beneficiary who has moved to the B ward is referred to.

As already described, in this case, the information processing apparatus 1 is used as aggregated information.
・ Target person: a, organization identifier: A ward, service identifier: X, service content: {standard data: {examination: 14 times}, additional data: {ultrasonic examination: 3 times ...}, original data: {...} …}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {examination: 1 time}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {ultrasound examination: 1 time}
…
The information was recorded, and from this, the aggregated result that the ultrasonic examination that can be beneficial in the B ward was "0 times" was obtained.

However, if the principle as in this example is strictly enforced, there may be cases where it is not appropriate in light of individual and specific circumstances. Therefore, in an example of this embodiment, when the person in charge of the organization determines that the number of ultrasonic diagnoses should be received at the current number of weeks of pregnancy by referring to the medical history of the beneficiary or the like. In order to deal with this, the information processing apparatus 1 may store the edited information in which the remaining number of beneficiary ultrasonic examinations in the B ward is edited as "1 time" according to the instruction of the user who is in charge of the organization. ..

The information processing apparatus 1 includes this edited information in a time series of history information, associates it with a user identifier that identifies a user who is a beneficiary, and associates the target person with an organization identifier of an organization that provides a service, a service identifier, and the like. And the information that identifies the beneficiary service (“additional data: {ultrasonic examination: 1 time}” etc.) is recorded as information associated with each other.

Even if the transaction information is encrypted, as illustrated in FIG. 4B, the transaction information related to the service beneficiary in the A ward by the user's operation at the time of moving to the B ward is B. It is assumed that the information is re-encrypted so that it can be referred to by the person in charge of the ward and recorded in the information block (“encryption B” in FIG. 4 (b)).

Further, in the example here, the transaction information is included in the information block and recorded as a blockchain. However, instead of this example, when the transaction information is stored in the storage of each service provider, the transaction information is stored in the B ward. At the time of moving, the transaction information (stored in the storage of the A ward) related to the service beneficiary in the A ward is re-encrypted so that the person in charge of the B ward can refer to it by the user's operation, and B It will be stored in the storage of the ward. At this time, the past transaction information stored in the storage of the A ward remains as it is.

After that, the information processing apparatus 1 refers to the read-out organization identifier, service identification information, and transaction information in chronological order, and records the service content information associated with the read-out organization identifier and service identification information, as well as the service content information. Read the edit information.

Further, the information processing apparatus 1 extracts information on the beneficiary of the service related to the service application (user a himself in this example) and the history of the service application and beneficiary from the transaction information.

Then, the information processing apparatus 1 extracts the service items that can be received for each target person information, totals the number of times, and records the result of the total as aggregated information. For example, when the editing information indicating that the ultrasonic diagnosis in the B section is provided once is registered following the history information representing the history as described above, the information processing apparatus 1 uses the information processing apparatus 1 as aggregated information.
-Target person: a, Organization identifier: A ward, Service identifier: X, Service content: {Standard data: {examination: 14 times}, Additional data: {Ultrasonography: 3 times ...}, Original data: {...} …}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {examination: 1 time}
・ Target person: a, organization identifier: A ward, service identifier: X, beneficiary service: {ultrasound examination: 1 time}
・ Target person: a, organization identifier: B ward, service identifier: Y, move notification from A ward ・ Target person: a, organization identifier: B ward, service identifier: X, service provided: {ultrasound examination: 1 times}
…
Record information such as.

Then, the information processing apparatus 1 calculates the aggregation result including the information of the remaining number of beneficiaries for each target person included in the aggregation information and for each service identifier and service item. In the above example, out of the 14 examinations in the B ward, there is history information that one examination is received in the A ward, so the remaining beneficiary examinations in the B ward are calculated as 13 times. Will be done.

In addition, as for one ultrasound examination in B ward, one ultrasound examination has already been performed in A ward, so the remaining number of beneficiary ultrasound examinations will be at the time of notification of moving to B ward. It will be 0 times. However, since the number of beneficiary ultrasonic examinations is set to one by the edited information recorded after that, the information processing apparatus 1 has the remaining number of beneficiary examinations in the B ward of 13 times. Yes, the information of the aggregated result indicating that the number of beneficiary ultrasonic examinations is one is sent to the user-side terminal 3 of the user a. Then, the user-side terminal 3 displays the information of the aggregation result.

That is, in this example, the information processing apparatus 1 for which the user requests the history information and the aggregation result after editing refers to the history information and the editing information stored in chronological order for each service content, and the number of examinations and the number of examinations. The number of ultrasonic examinations is totaled, and if they are "1" or more, a process of guiding the user to the procedure for application is performed.

The information processing apparatus 1 of the present embodiment may search for services that can be applied for based on the information obtained as the aggregation result. That is, the information processing apparatus 1 is a designated item in the original data of the service provider for the target person (in the above example, the B ward after moving) corresponding to the information item represented by the standard data included in the obtained aggregated information. Get a name. As already described, this designated item name is acquired by referring to the setting that defines the association between the information item of the standard data for each service provider such as the local government and the designated item name.

The information processing apparatus 1 searches for the format of the electronic application to the service provider, including the obtained designated item name. In the above example, the information processing apparatus 1 searches for the electronic application format defined by the ward B that includes the input field for the designated item name obtained above.

The information processing apparatus 1 presents the format of the electronic application found as a result of the search to the user a, the person in charge of the organization, and the like. Thereby, in the present embodiment, it is possible to easily make an electronic application.

[Protection of personal information]
Further, in the present embodiment, the transaction information can be encrypted in a state where it can be decrypted with a decryption key unique to the destination organization, and in this case, the unencrypted information only includes the user identifier. Therefore, even if the contents of the information holding device 2 are illegally acquired, the personal information of the user will not be leaked.

1 Information processing device, 2 Information retention device, 3 User side terminal, 4 Organization side terminal, 11 Control unit, 12 Storage unit, 13 Communication unit, 21 Authentication processing unit, 22 History management unit, 23 Service content information management unit, 24 Information provision department.

Claims (5)

As history information of users who are beneficiaries of services regarding the use of services provided by an organization, a service identifier unique to each type of service, an organization identifier that identifies the organization that provides the service, and each user A history management means that manages history information, including unique user identifiers,
The means to authenticate the user,
A service content information management means that manages service content information related to the content of the service provided by the organization identified by the organization identifier in association with the organization identifier of the organization and the service identifier related to the type of service.
A means for providing service content information regarding the content of a service provided by a predetermined organization, the history information including the user identifier of the authenticated user is acquired, and the service identifier included in the acquired history information and the service identifier. A means of providing service content information associated with the organization identifier of the predetermined organization and providing the acquired service content information to the authenticated user.
Including
As the service content information, the service content information management means includes information of a predetermined standard information item regarding the content of the service and additional information items additionally set for each organization regarding the content of the service. Manage it separately from information,
An information processing device in which when the organization of a service provider is changed, the information of the standard information item and the information of the additional information item are subjected to different processing from each other . The information processing apparatus according to claim 1.
A means for receiving original data in a format defined by the organization for each service identifier and generating standard data by extracting information of standard information items predetermined for each service identifier based on the original data. Has more,
An information processing device in which the service content information management means manages the service content information including at least the original data and standard data generated based on the original data. The information processing apparatus according to claim 1 or 2 .
The history management means is identified as the history information by the organization identifier for the user identified by the user identifier of the service identifier, the organization identifier, the user identifier, and the service identified by the service identifier. An information processing device that manages information blocks that include transaction information that represents the processing status of an organization by concatenating them in a predetermined order. The information processing apparatus according to claim 3 .
The history management means is an information processing device that encrypts and manages at least the transaction information among the information included in the history information in a manner that can be decrypted by an organization or a user who is a destination of the history information. Computer,
As history information of users who are beneficiaries of services regarding the use of services provided by an organization, a service identifier unique to each type of service, an organization identifier that identifies the organization that provides the service, and each user A history management means that manages history information, including unique user identifiers,
The means to authenticate the user,
A service content information management means that manages service content information related to the content of the service provided by the organization identified by the organization identifier in association with the organization identifier of the organization and the service identifier related to the type of service.
A means for providing service content information regarding the content of a service provided by a predetermined organization, the history information including the user identifier of the authenticated user is acquired, and the service identifier included in the acquired history information and the service identifier. The service content information associated with the organization identifier of the predetermined organization is acquired, and the acquired service content information is made to function as a providing means for providing the authenticated user.
When the computer functions as the service content information management means, the service content information is additionally set as information of a predetermined standard information item regarding the content of the service and additional information about the content of the service for each organization. When the information of the additional information items is managed separately and the organization of the service provider is changed, the information of the standard information items distinguished and the information of the additional information items are respectively. Programs that are subjected to different processing .

Images