JP7073705B2 - Call terminal, speaker identification server, call system, call terminal processing method, speaker identification server processing method and program - Google Patents

Description

The present invention relates to a call terminal, a speaker identification server, a call system, a process method for a call terminal, a process method for a speaker identification server, and a program.

Patent Document 1 discloses a call terminal that acquires biometric information of the person who made the call, authenticates the person, and transmits the authentication result to the terminal of the other party after the call operation and before the start of the call. Examples of biological information include faces, voices, fingerprints, and the like.

In Patent Document 2, when there is an incoming call from the other party terminal, the call is received from the other party terminal by temporarily responding without ringing without notifying the user, and a call permission voice model consistent with the characteristic data of this voice is searched for. However, a telephone device that outputs a ringing sound to notify the user of an incoming call if it can be searched is disclosed.

Patent Document 3 discloses a communication system including a relay device that relays communication between communication terminals. The communication terminal of the communication source acquires the authentication information of the caller in response to the call operation, and transmits the call request including the authentication information to the relay device. The relay device identifies the caller based on the authentication information. In addition, the relay device determines whether or not the identified caller is included in the incoming call rejection users registered in association with the telephone number that is the destination of the call. Then, if included, the relay device notifies the communication terminal of the communication source of the refusal.

Japanese Unexamined Patent Publication No. 2004-21748 Japanese Unexamined Patent Publication No. 2011-4094 Japanese Unexamined Patent Publication No. 2009-77132

During a call, you may want to identify the person you are talking to (the person you are currently talking to). For example, there are cases where identity verification must be performed, cases where the other party cannot be identified by voice alone, and the like, but the present invention is not limited to these cases.

According to the techniques described in Patent Documents 1 to 3, it is possible to identify the person who made the call before the start of the call. However, it is not possible to identify the other party during a call. The person who made the call may be different from the person who is making the call.

An object of the present invention is to provide a technique for identifying a call partner during a call.

According to the present invention
A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Means and
A telephone terminal having the above is provided.

Further, according to the present invention,
A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from a calling terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission means for transmitting information indicating the identified speaker to the calling terminal of the sender of the speaker identification information, or to the calling terminal of the sender of the speaker identification information and the calling terminal during a call.
A speaker identification server is provided.

Further, according to the present invention,
It has a call terminal and a speaker identification server,
The call terminal is
A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
A first transmission means for repeatedly transmitting the biological information or speaker identification information, which is a feature amount extracted from the biological information, to the speaker identification server during a call.
Have,
The speaker identification server is
A receiving means for receiving the speaker identification information from the calling terminal during a call, and
A speaker identification means for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission means for transmitting information indicating the identified speaker to the calling terminal of the sender of the speaker identification information, or to the calling terminal of the sender of the speaker identification information and the calling terminal during a call.
A calling system with is provided.

Further, according to the present invention,
The computer
The call process of talking to other call terminals and
The biometric information acquisition process, which repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Process and
Is provided with a processing method for the calling terminal to execute.

Further, according to the present invention,
Computer,
A means of calling to talk to other calling terminals,
Biometric information acquisition means that repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. means,
A program is provided that functions as.

Further, according to the present invention,
The computer
A receiving process of receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from a calling terminal during a call.
A speaker identification process for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission step of transmitting information indicating the identified speaker to the call terminal of the sender of the speaker identification information or the call terminal of the sender of the speaker identification information and the call terminal in conversation.
The processing method of the speaker identification server that executes the above is provided.

Further, according to the present invention,
Computer,
A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from a calling terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information and the reference information registered in advance.
A transmission means for transmitting information indicating an identified speaker to a calling terminal that is a source of the speaker identification information, or a calling terminal that is in a call with a calling terminal that is a source of the speaker identification information.
A program is provided that functions as.

According to the present invention, the other party can be identified during a call.

It is a figure which shows an example of the hardware composition of the apparatus of this embodiment. It is a figure which shows an example of the functional block diagram of the call terminal 10 of this embodiment. It is a flowchart which shows an example of the processing flow of the call terminal 10 of this embodiment. It is a figure which shows an example of the functional block diagram of the speaker identification server 20 of this embodiment. It is a figure which shows an example of the information processed by the speaker identification server 20 of this embodiment schematically. It is a flowchart which shows an example of the process flow of the speaker identification server 20 of this embodiment. It is a figure which shows an example of the functional block diagram of the call terminal 10 of this embodiment. It is a flowchart which shows an example of the processing flow of the call terminal 10 of this embodiment. It is a flowchart which shows an example of the process flow of the speaker identification server 20 of this embodiment. It is a figure which shows an example of the functional block diagram of the call terminal 10 of this embodiment. It is a figure which shows an example of the functional block diagram of the speaker identification server 20 of this embodiment. It is a figure which shows an example of the information registered in the speaker identification server 20 of this embodiment schematically.

<First Embodiment>
First, an outline of the call system of the present embodiment will be described. The call system has a call terminal and a speaker identification server.

The call terminal has a means for talking to another call terminal, a means for repeatedly acquiring biometric information during a call, biometric information during a call, or speaker identification information which is a feature amount extracted from the biometric information. It has a means for repeatedly transmitting to a speaker identification server.

The speaker identification server indicates a means for receiving speaker identification information from a calling terminal during a call, a means for identifying a speaker based on the speaker identification information and pre-registered reference information, and an identified speaker. It has a means for transmitting information to a calling terminal from which the speaker identification information is transmitted and a calling terminal during a call.

According to the call system of the present embodiment as described above, the speaker can be identified during the call.

Next, the configurations of the call terminal and the speaker identification server will be described in detail. First, an example of the hardware configuration of the call terminal and the speaker identification server will be described. Each function of the call terminal and the speaker identification server of the present embodiment includes a CPU (Central Processing Unit) of an arbitrary computer, a memory, a program loaded into the memory, and a storage unit (preliminary device) such as a hard disk for storing the program. In addition to the programs stored from the stage of shipping, it can also store programs downloaded from storage media such as CDs (Compact Discs) and servers on the Internet), hardware and software centered on network connection interfaces. It is realized by any combination of wear. And, it is understood by those skilled in the art that there are various variations in the method of realizing the device and the device.

FIG. 1 is a block diagram illustrating a hardware configuration of each of the call terminal and the speaker identification server of the present embodiment. As shown in FIG. 1, each of the call terminal and the speaker identification server has a processor 1A, a memory 2A, an input / output interface 3A, a peripheral circuit 4A, and a bus 5A. The peripheral circuit 4A includes various modules. The call terminal and the speaker identification server do not have to have the peripheral circuit 4A.

The bus 5A is a data transmission path for the processor 1A, the memory 2A, the peripheral circuit 4A, and the input / output interface 3A to transmit and receive data to each other. The processor 1A is, for example, an arithmetic processing unit such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit). The memory 2A is, for example, a memory such as a RAM (Random Access Memory) or a ROM (Read Only Memory). The input / output interface 3A is an interface for acquiring information from an input device (example: keyboard, mouse, microphone, etc.), an external device, an external server, an external sensor, etc., and an output device (example: display, speaker, printer, mailer, etc.). Etc.), including interfaces for outputting information to external devices, external servers, etc. The processor 1A can issue a command to each module and perform a calculation based on the calculation result thereof.

Next, the functional configuration of the call terminal and the speaker identification server will be described. First, the functional configuration of the telephone terminal will be described. As shown in the functional block diagram of FIG. 2, the telephone terminal 10 has a telephone unit 11, a biological information acquisition unit 12, and a first transmission unit 13.

The call unit 11 makes a call with another call terminal. That is, the calling unit 11 performs the calling process and the incoming call process according to the user operation. Further, when the call is established by the outgoing call processing of the calling side calling terminal and the incoming call processing of the called side calling terminal, the calling unit 11 transfers the voice data input via the microphone to the calling terminal of the other party. Send. Further, the call unit 11 receives voice data from the call terminal of the other party, processes the voice data, and outputs sound from the speaker. The means of communication by the communication unit 11 is not particularly limited, but for example, SIP (session initiation protocol) or the like can be used.

The biometric information acquisition unit 12 repeatedly acquires biometric information during a call (while the call is established by the calling process and the incoming call processing for the call processing; the same applies hereinafter).

The biological information acquisition unit 12 may repeatedly acquire biological information at predetermined time intervals. In addition, the biometric information acquisition unit 12 may acquire biometric information at least once after the start of a call, and then acquire biometric information each time it is determined that the speaker has changed. The detection of the speaker change can be realized by voiceprint authentication using the speaker's voice input through the microphone, for example.

The biological information acquisition unit 12 acquires an image of a part of the body (eg, face), a reflected sound (information used for ear authentication) reflected by the body (eg, in the ear), a fingerprint, or a voice as biological information. Have means. The biological information acquisition unit 12 may have other means for acquiring biological information.

For example, the telephone terminal 10 may have a camera. Then, a part of the speaker's body (eg, face) may be photographed with the camera. In addition, a microphone-integrated earphone may be attached to the call terminal 10. Then, the sound may be output from the earphone and the sound reflected in the speaker's ear may be collected by the microphone.

In addition, the telephone terminal 10 may have a fingerprint sensor. Then, the fingerprint sensor may collect the fingerprint of the speaker. The fingerprint sensor may be provided on the handle portion of the call terminal 10. In this way, the fingerprint of the speaker can be collected without making the speaker aware during the call. In addition, the telephone terminal 10 may have a microphone. Then, the voice of the speaker may be collected by the microphone. During a call, the voice of the speaker is continuously input through the microphone, and the voice data is transmitted to the call terminal of the other party. The biological information acquisition unit 12 can acquire the voice data (speaker's voice) as biological information.

Hereinafter, the calling terminal that is in a call with the calling terminal 10 is referred to as a "calling party terminal".

The first transmission unit 13 repeatedly transmits the speaker identification information to the speaker identification server 20 during a call. The speaker identification information is the biological information acquired by the biological information acquisition unit 12, or the feature amount extracted from the biological information. The first transmission unit 13 may transmit the speaker identification information to the speaker identification server 20 each time the biometric information is acquired by the biometric information acquisition unit 12.

Further, the first transmission unit 13 may transmit the communication address (eg, IP address) of the other party's terminal to the speaker identification server 20.

Next, an example of the processing flow of the call terminal 10 will be described with reference to the flowchart of FIG. The process of FIG. 3 is performed in response to the establishment of a call with another call terminal.

After the start of the call, when the biometric information acquisition timing comes (Yes in S10), the biometric information acquisition unit 12 acquires the biometric information of the speaker (S11). Then, the first transmission unit 13 transmits the speaker identification information to the speaker identification server 20 (S12). The speaker identification information is the biological information acquired in S11 or the feature amount extracted from the biological information.

While the call is not completed (No in S13), it waits for the biometric information acquisition timing (S10). Then, when the biometric information acquisition timing comes (Yes in S10), the same processing is performed. When the call ends (Yes in S13), the process ends.

Next, the functional configuration of the speaker identification server will be described. As shown in the functional block diagram of FIG. 4, the speaker identification server 20 has a receiving unit 21, a speaker identification unit 22, and a transmitting unit 23.

The receiving unit 21 receives the biometric information repeatedly acquired during the call or the speaker identification information which is a feature amount extracted from the biometric information from the call terminal 10 during the call.

The speaker identification unit 22 identifies the speaker based on the speaker identification information received by the reception unit 21 and the reference information registered in advance. FIG. 5 schematically shows an example of reference information. In the illustrated reference information, the user's name and the speaker identification information are registered in association with each other. Other information such as user attributes (age, gender, company name, department name, title, etc.) may be registered.

The speaker identification unit 22 can identify the speaker by collation processing using the speaker identification information received by the reception unit 21 and the speaker identification information included in the reference information.

The transmission unit 23 transmits information indicating the identified speaker to the call terminal 10 from which the speaker identification information is transmitted and the other party's terminal during a call. The information to be transmitted may include the speaker's name as well as the speaker's attributes. The speaker identification server 20 can acquire the communication address (eg, IP address) of the other party's terminal from, for example, the call terminal 10. Then, it is possible to realize the transmission of information to the other party's terminal by using it.

Next, an example of the processing flow of the speaker identification server 20 will be described with reference to the flowchart of FIG. The process of FIG. 6 is performed in response to the reception of the speaker identification information.

In S20, the speaker identification unit 22 identifies the speaker based on the speaker identification information received by the reception unit 21 and the reference information registered in advance.

In S21, the transmission unit 23 transmits information indicating the identified speaker to the other party's terminal. The call partner terminal that has received the information indicating the speaker from the speaker identification server 20 can output the information via an arbitrary output means (eg, display, speaker, etc.). Based on the output information, the user of the other party's terminal can identify the speaker of the call terminal 10.

The other party terminal can also have the same function as the call terminal 10. In such a case, the user of the call terminal 10 can identify the speaker of the other party terminal based on the information from the speaker identification server 20.

According to the calling system of the present embodiment described above, the user can identify the other party (the other party currently talking on the phone) during the call.

For example, when changing the contract contents or confirming the contract contents by telephone, it is required to confirm whether the other party is the contractor. According to the call system of the present embodiment, identity verification can be performed easily and with high accuracy.

Further, even when it is difficult to identify the other party by voice alone, the call system of the present embodiment can easily and highly accurately identify the other party during a call.

Further, there is a fraudulent act utilizing the fact that it is difficult to identify the call partner only by voice, but according to the call system of the present embodiment, the effect of suppressing the fraudulent act is expected.

Further, according to the calling system of the present embodiment, since the calling party can be identified, it is possible to avoid the inconvenience of misidentifying the calling party and telling secret information or the like to an outsider. As a result, security is improved.

Further, according to the call system of the present embodiment, since the telephone party can be identified, the mistake of the telephone agency is reduced and the telephone agency work is simplified.

Further, in the call system of the present embodiment, it is possible to repeatedly acquire the biological information of the speaker during the call and repeatedly identify the speaker based on the biological information. Therefore, for example, when the speaker of the call terminal 10 changes during a call, the user of the other party's terminal can recognize the change of the speaker. Then, the user of the other party terminal can identify the speaker after the change.

Here, a modified example will be described. The call system may perform the speaker identification process after the call is made and before the call is started. That is, the biometric information acquisition unit 12 of the call terminal 10 may acquire biometric information after the call call operation and before the start of the call. Then, the first transmission unit 13 of the call terminal 10 may transmit the speaker identification information to the speaker identification server 20 after the call making operation and before the start of the call. The receiving unit 21 of the speaker identification server 20 may receive the speaker identification information from the call terminal 10 after the call making operation and before the start of the call. Then, the transmission unit 23 of the speaker identification server 20 calls the information indicating the identified speaker to the call terminal 10 of the sender of the speaker identification information or the call terminal 10 of the sender of the speaker identification information. It may be sent to the previous calling terminal.

According to the modification, the user can not only identify the other party (the other party currently talking on the phone) during the call, but also identify the caller party before the start of the call.

<Second embodiment>
In the call system of the present embodiment, the route until the information indicating the speaker generated by the speaker identification server 20 is delivered to the other party terminal is different from that of the first embodiment. Specifically, the speaker identification server 20 returns the speaker identification information to the call terminal 10. Then, the call terminal 10 transmits the information indicating the speaker received from the speaker identification server 20 to the other party terminal. Other configurations are the same as those of the first embodiment.

An example of the hardware configuration of the call terminal 10 and the speaker identification server 20 is the same as that of the first embodiment.

First, the functional configuration of the call terminal 10 will be described. As shown in the functional block diagram of FIG. 7, the telephone terminal 10 has a telephone unit 11, a biological information acquisition unit 12, a first transmission unit 13, a reception unit 14, and a second transmission unit 15. .. The functional configurations of the call unit 11, the biometric information acquisition unit 12, and the first transmission unit 13 are the same as those in the first embodiment.

The receiving unit 14 receives information indicating a speaker from the speaker identification server 20. The information indicating the speaker is information indicating the speaker identified by the speaker identification server 20 based on the speaker identification information transmitted by the first transmission unit 13 to the speaker identification server 20.

The second transmitting unit 15 transmits information indicating the speaker received by the receiving unit 14 to the other party terminal.

Next, an example of the processing flow of the call terminal 10 will be described with reference to the flowchart of FIG. The process of FIG. 8 is performed in response to the establishment of a call with another call terminal.

After the start of the call, when the biometric information acquisition timing comes (Yes in S30), the biometric information acquisition unit 12 acquires the biometric information of the speaker (S31). Then, the first transmission unit 13 transmits the speaker identification information to the speaker identification server 20 (S32). The speaker identification information is the biological information acquired in S11 or the feature amount extracted from the biological information.

After that, the receiving unit 14 receives the information indicating the speaker returned from the speaker identification server 20 in response to the transmission of the speaker identification information in S32 (S33). Then, the second transmission unit 15 transmits the information indicating the speaker received in S33 to the other party terminal. The call partner terminal that has received the information indicating the speaker from the call terminal 10 can output the information via any output means (eg, display, speaker, etc.). Based on the output information, the user of the other party's terminal can identify the speaker of the call terminal 10.

While the call is not completed (No in S35), it waits for the biometric information acquisition timing (S30). Then, when the biometric information acquisition timing comes (Yes in S30), the same processing is performed. When the call ends (Yes in S35), the process ends.

Next, the functional configuration of the speaker identification server will be described. As shown in the functional block diagram of FIG. 4, the speaker identification server 20 has a receiving unit 21, a speaker identification unit 22, and a transmitting unit 23. The functional configuration of the receiving unit 21 and the speaker identification unit 22 is the same as that of the first embodiment.

The transmission unit 23 transmits information indicating the speaker identified by the speaker identification unit 22 to the call terminal 10 from which the speaker identification information is transmitted.

Next, an example of the processing flow of the speaker identification server 20 will be described with reference to the flowchart of FIG. The process of FIG. 9 is performed in response to the reception of the speaker identification information.

In S40, the speaker identification unit 22 identifies the speaker based on the speaker identification information received by the reception unit 21 and the reference information registered in advance.

In S41, the transmission unit 23 transmits the information indicating the identified speaker to the call terminal 10 which is the transmission source of the speaker identification information.

According to the communication system of the present embodiment described above, the same operation and effect as those of the first embodiment are realized.

<Third embodiment>
In the call system of the present embodiment, the call terminal 10 has means for acquiring a plurality of types of biometric information, and the type of biometric information transmitted to the speaker identification server 20 can be changed based on the surrounding environment. It is different from the second embodiment. Other configurations are the same as those of the first and second embodiments.

An example of the hardware configuration of the call terminal 10 and the speaker identification server 20 is the same as in the first and second embodiments.

First, the functional configuration of the call terminal 10 will be described. As shown in the functional block diagram of FIG. 10, the telephone terminal 10 includes a telephone unit 11, a biological information acquisition unit 12, a first transmission unit 13, and a selection unit 16. The calling terminal 10 may further have a receiving unit 14 and a second transmitting unit 15. The functional configurations of the calling unit 11, the receiving unit 14, and the second transmitting unit 15 are the same as those of the first and second embodiments.

The biological information acquisition unit 12 has a means for acquiring at least two of an image of a part of the body (eg, face), a reflected sound reflected by the body (eg, in the ear), a fingerprint, or a voice. Other functional configurations of the biological information acquisition unit 12 are the same as those of the first and second embodiments.

The selection unit 16 selects the type of biometric information to be transmitted to the speaker identification server 20 based on the surrounding environment of the call terminal 10.

For example, the selection unit 16 may select a reflected sound or voice reflected by the body when the surroundings of the telephone terminal 10 are darker than a predetermined level. In this case, the telephone terminal 10 may include an illuminance sensor. Then, the selection unit 16 can determine whether or not the surroundings of the telephone terminal 10 are darker than a predetermined level based on the detection result of the illuminance sensor.

Further, the selection unit 16 may select an image or a fingerprint of a part of the body when the noise level around the telephone terminal 10 is equal to or higher than the threshold value. The selection unit 16 can determine whether or not the noise level around the call terminal 10 is equal to or higher than the threshold value based on the sound input through the microphone of the call terminal 10.

The first transmission unit 13 is a speaker identification server that uses the speaker identification information, which is a feature amount extracted from the biological information of the type selected by the selection unit 16 or the biological information of the type selected by the selection unit 16. Send to 20.

The speaker identification server 20 stores reference information in which a user's name is associated with a plurality of types of speaker identification information, and identifies the speaker using the type of speaker identification information received from the call terminal 10. .. Other functional configurations of the speaker identification server 20 are the same as those of the first and second embodiments.

According to the communication system of the present embodiment described above, the same effects as those of the first and second embodiments are realized. Further, according to the call system of the present embodiment, biometric information used for speaker authentication can be selected based on the surrounding environment of the call terminal 10. For example, when the surroundings are dark, information that is not affected by the brightness of the surroundings (reflected sound or voice reflected by the body) can be selected as biometric information used for speaker authentication. When the surroundings are noisy, information that is not affected by the surroundings (images and fingerprints of a part of the body) can be selected as biometric information used for speaker authentication. In such a case, highly accurate speaker authentication that is not affected by the surrounding environment can be realized.

<Fourth Embodiment>
The call system of the present embodiment is different from the first to third embodiments in that the speaker is identified during the extension call and the speaker is not identified during the outside line call. Other configurations are the same as those of the first to third embodiments.

An example of the hardware configuration of the call terminal 10 and the speaker identification server 20 is the same as that of the first to third embodiments.

First, the functional configuration of the call terminal 10 will be described. An example of the functional block diagram of the call terminal 10 is shown in FIG. As shown in the figure, the telephone terminal 10 has a telephone unit 11, a biological information acquisition unit 12, and a first transmission unit 13. The telephone terminal 10 may further include a receiving unit 14 and a second transmitting unit 15. Further, the telephone terminal 10 may have a selection unit 16 in addition to or in place of the reception unit 14 and the second transmission unit 15. The functional configurations of the calling unit 11, the receiving unit 14, the second transmitting unit 15, and the selecting unit 16 are the same as those in the first to third embodiments.

The biometric information acquisition unit 12 repeatedly acquires biometric information during an extension call. Then, the first transmission unit 13 transmits the speaker identification information to the speaker identification server 20 during the extension call. The biometric information acquisition unit 12 does not acquire biometric information during an outside line call. Then, the first transmission unit 13 does not transmit the speaker identification information to the speaker identification server 20 during the outside line call. Other functional configurations of the biological information acquisition unit 12 and the first transmission unit 13 are the same as those of the first to third embodiments.

The functional configuration of the speaker identification server 20 is the same as that of the first to third embodiments.

According to the communication system of the present embodiment described above, the same operation and effect as those of the first to third embodiments can be realized. Further, according to the call system of the present embodiment, the speaker identification function can be used only within a closed predetermined area (eg, in-house or the like). That is, the usage area can be restricted.

<Fifth Embodiment>
In the call system of the present embodiment, the call terminal 10 performs a process for identifying a speaker (acquisition of biometric information, transmission of speaker identification information, etc.) during a call with a call terminal having a predetermined function, and has a predetermined function. It is different from the first to fourth embodiments in that the process for identifying the speaker is not performed during a call with a call terminal that does not have the above. Other configurations are the same as those of the first to fourth embodiments.

An example of the hardware configuration of the call terminal 10 and the speaker identification server 20 is the same as that of the first to fourth embodiments.

First, the functional configuration of the call terminal 10 will be described. An example of the functional block diagram of the call terminal 10 is shown in FIG. As shown in the figure, the telephone terminal 10 has a telephone unit 11, a biological information acquisition unit 12, and a first transmission unit 13. The telephone terminal 10 may further include a receiving unit 14 and a second transmitting unit 15. Further, the telephone terminal 10 may have a selection unit 16 in addition to or in place of the reception unit 14 and the second transmission unit 15. The functional configurations of the calling unit 11, the receiving unit 14, the second transmitting unit 15, and the selecting unit 16 are the same as those in the first to fourth embodiments.

The biometric information acquisition unit 12 repeatedly acquires biometric information during a call with a call terminal having a predetermined function. Then, the first transmission unit 13 transmits the speaker identification information to the speaker identification server 20 during a call with a call terminal having a predetermined function. The biometric information acquisition unit 12 does not acquire biometric information during a call with a call terminal that does not have a predetermined function. Then, the first transmission unit 13 does not transmit the speaker identification information to the speaker identification server 20 during a call with a call terminal that does not have a predetermined function. The call terminal 10 may receive information indicating whether or not it has a predetermined function from the other party's terminal after the call is made and before the call is established or after the call is established. Then, the biometric information acquisition unit 12 may determine whether or not the other party's terminal has a predetermined function based on the information. Other functional configurations of the biological information acquisition unit 12 and the first transmission unit 13 are the same as those of the first to fourth embodiments.

A predetermined function is a speaker identification function. The speaker identification function is a function realized by the biological information acquisition unit 12 and the first transmission unit 13. The speaker identification function may be a function realized by the biological information acquisition unit 12, the first transmission unit 13, the reception unit 14, and the second transmission unit 15.

The functional configuration of the speaker identification server 20 is the same as that of the first to fourth embodiments.

According to the communication system of the present embodiment described above, the same operation and effect as those of the first to fourth embodiments can be realized. Further, according to the call system of the present embodiment, speaker identification is performed when two call terminals in a call have a speaker identification function with each other, and at least one of the two call terminals in a call has a speaker identification function. It is possible to prevent speaker identification when the speaker is not identified. In such a case, it is possible to avoid unfairness in which only one person conveys information indicating himself / herself to the other party.

<Sixth Embodiment>
In the call system of the present embodiment, the call terminal 10 performs a process for identifying a speaker (acquisition of biometric information, transmission of speaker identification information, etc.) during a call with a call terminal having a predetermined telephone number, and makes a predetermined telephone call. It differs from the first to fifth embodiments in that a process for identifying a speaker is not performed during a call with a call terminal that is not a number. Other configurations are the same as those of the first to fifth embodiments.

An example of the hardware configuration of the call terminal 10 and the speaker identification server 20 is the same as that of the first to fifth embodiments.

First, the functional configuration of the call terminal 10 will be described. An example of the functional block diagram of the call terminal 10 is shown in FIG. As shown in the figure, the telephone terminal 10 has a telephone unit 11, a biological information acquisition unit 12, and a first transmission unit 13. The telephone terminal 10 may further include a receiving unit 14 and a second transmitting unit 15. Further, the telephone terminal 10 may have a selection unit 16 in addition to or in place of the reception unit 14 and the second transmission unit 15. The functional configurations of the calling unit 11, the receiving unit 14, the second transmitting unit 15, and the selecting unit 16 are the same as those in the first to fifth embodiments.

The biometric information acquisition unit 12 repeatedly acquires biometric information during a call with a call terminal having a predetermined telephone number. Then, the first transmission unit 13 transmits the speaker identification information to the speaker identification server 20 during a call with the call terminal having a predetermined telephone number. The biometric information acquisition unit 12 does not acquire biometric information during a call with a call terminal that does not have a predetermined telephone number. Then, the first transmission unit 13 does not transmit the speaker identification information to the speaker identification server 20 during a call with a call terminal having a non-predetermined telephone number. Other functional configurations of the biological information acquisition unit 12 and the first transmission unit 13 are the same as those of the first to fifth embodiments.

For example, the user may create a list (white list) of telephone numbers for which his / her name or the like may be notified in advance and register it in the telephone terminal 10. In this case, the telephone number registered in the white list becomes the predetermined telephone number. In addition, the user may create a list (blacklist) of telephone numbers that refuse to notify his / her name or the like in advance and register the telephone number in the telephone terminal 10. In this case, the telephone number not registered in the blacklist becomes the predetermined telephone number.

The functional configuration of the speaker identification server 20 is the same as that of the first to fifth embodiments.

According to the communication system of the present embodiment described above, the same operation and effect as those of the first to fifth embodiments can be realized. Further, according to the call system of the present embodiment, the user can determine a person who conveys his / her name and the like and a person who does not convey his / her name. Therefore, it is possible to avoid the inconvenience that personal information is illegally acquired by using the function.

<7th Embodiment>
The call system of the present embodiment is different from the first to sixth embodiments in that the speaker identification server 20 has a function of registering the identification result as a call history. Other configurations are the same as those of the first to sixth embodiments.

An example of the hardware configuration of the call terminal 10 and the speaker identification server 20 is the same as that of the first to sixth embodiments.

The functional configuration of the call terminal 10 is the same as that of the first to sixth embodiments.

Next, the functional configuration of the speaker identification server 20 will be described. As shown in the functional block diagram of FIG. 11, the speaker identification server 20 includes a reception unit 21, a speaker identification unit 22, a transmission unit 23, and a call history registration unit 24. The functional configurations of the receiving unit 21, the speaker identification unit 22, and the transmitting unit 23 are the same as those in the first to sixth embodiments.

The call history registration unit 24 registers the identification result of the speaker identification unit 22 as a call history. FIG. 12 schematically shows an example of information registered by the call history registration unit 24. The illustrated information includes the call start date and time, the call end date and time, the ID (identifier) of the calling side calling terminal (first calling terminal), the speaker of the calling side calling terminal, and the called side calling terminal (second call). The ID of the terminal) and the speaker of the calling terminal are associated with each other. The speaker of the calling party calling terminal is a speaker identified based on the speaker identification information transmitted from the calling party calling terminal to the speaker identification server 20. The speaker of the called party calling terminal is a speaker identified based on the speaker identification information transmitted from the called party calling terminal to the speaker identification server 20.

As shown in FIG. 12, the call history registration unit 24 may register speakers identified corresponding to each of the two call terminals 10 during a call in association with each other. The information provides a human map showing who and who is calling.

Further, as shown in FIG. 12, the call history registration unit 24 may register the speaker identified corresponding to a certain call terminal 10 in association with the call terminal 10. According to the information, a person who uses a certain telephone terminal 10 can be identified. Further, it is possible to identify a person who frequently uses a certain call terminal 10, a person who uses it occasionally, a person who rarely uses it, a person who does not use it at all, and the like.

The "speaker identified corresponding to a certain call terminal 10" is a speaker identified based on the speaker identification information transmitted from the call terminal 10 to the speaker identification server 20.

Further, as shown in FIG. 12, the call history registration unit 24 may register a plurality of speakers identified corresponding to a certain call terminal 10 in association with each other. For example, the call history registration unit 24 may register a plurality of speakers identified corresponding to a certain call terminal 10 in association with each other during one call. The information provides a human map showing who and who are in the middle of a call.

In addition, the information registered by the call history registration unit 24 can also be used as a material for proving that a certain person was calling at a certain time. For example, in the case of a telephone conference, it is possible to confirm or prove the person who participated in the conference.

According to the communication system of the present embodiment described above, the same operation and effect as those of the first to sixth embodiments can be realized. Further, according to the call system of the present embodiment, the result of speaker identification can be registered as a call history. According to the registered information, it is possible to grasp the human relationship, the relationship between the person and the calling terminal 10, and the like. In addition, the registered information can be used as proof of a predetermined fact.

Hereinafter, an example of the reference form will be added.
1. 1. A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Means and
Call terminal with.
2. 2. In the call terminal according to 1.
A receiving means for receiving information indicating a speaker identified based on the speaker identification information from the speaker identification server, and
A second transmission means for transmitting information indicating the speaker to the call terminal of the other party,
Call terminal with.
3. 3. In the call terminal described in 1 or 2,
The biological information acquisition means is a communication terminal having a means for acquiring an image of a part of a body, a reflected sound reflected by the body, a fingerprint, or a voice.
4. In the call terminal described in 1 or 2,
The biological information acquisition means has means for acquiring at least two of an image of a part of the body, a reflected sound reflected by the body, a fingerprint, and a voice.
It has a selection means for selecting the type of biometric information to be transmitted to the speaker identification server based on the surrounding environment.
The first transmission means uses the speaker identification information, which is a feature amount extracted from the biological information of the type selected by the selection means or the biological information of the type selected by the selection means. A calling terminal that sends to the speaker identification server.
5. In the call terminal according to 4.
The selection means is a telephone terminal that selects a reflected sound or voice reflected by the body when the surroundings are darker than a predetermined level.
6. In the calling terminal described in 4 or 5,
The selection means is a telephone terminal that selects an image or fingerprint of a part of the body when the ambient noise level is equal to or higher than a threshold value.
7. In the call terminal according to any one of 1 to 6,
The biometric information acquisition means acquires the biometric information after the call operation and before the start of the call.
The first transmission means is a call terminal that transmits the speaker identification information to the speaker identification server after a call call operation and before the start of a call.
8. In the call terminal described in any one of 1 to 7,
During the extension call, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
A call terminal in which the biometric information acquisition means does not acquire the biometric information during an outside line call, and the first transmission means does not transmit the speaker identification information to the speaker identification server.
9. In the call terminal according to any one of 1 to 8,
During a call with a call terminal having a predetermined function, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
During a call with a call terminal that does not have a predetermined function, the biometric information acquisition means does not acquire the biometric information, and the first transmission means does not transmit the speaker identification information to the speaker identification server. Terminal.
10. In the call terminal according to any one of 1 to 9.
During a call with a call terminal having a predetermined telephone number, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
A call terminal in which the biometric information acquisition means does not acquire the biometric information and the first transmission means does not transmit the speaker identification information to the speaker identification server during a call with a call terminal that does not have a predetermined telephone number.
11. A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from a calling terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission means for transmitting information indicating the identified speaker to the calling terminal of the sender of the speaker identification information, or to the calling terminal of the sender of the speaker identification information and the calling terminal during a call.
Speaker identification server with.
12. In the speaker identification server according to 11.
A speaker identification server having a call history registration means for registering an identification result by the speaker identification means.
13. In the speaker identification server according to 12.
The call history registration means is a speaker identification server that registers speakers identified corresponding to each of two call terminals during a call in association with each other.
14. In the speaker identification server according to 12 or 13,
The call history registration means is a speaker identification server that registers a speaker identified corresponding to a certain call terminal in association with the call terminal.
15. In the speaker identification server according to any one of 12 to 14.
The call history registration means is a speaker identification server that registers a plurality of speakers identified corresponding to a certain call terminal in association with each other.
16. In the speaker identification server according to 15.
The call history registration means is a speaker identification server that registers a plurality of speakers identified corresponding to a certain call terminal in association with each other during one call.
17. In the speaker identification server according to any one of 11 to 16.
The receiving means receives the speaker identification information from the calling terminal after the calling operation and before the start of the call, and the receiving means receives the speaker identification information.
The transmitting means transmits information indicating the identified speaker to the calling terminal of the source of the speaker identification information or the calling terminal of the calling terminal of the source of the speaker identification information. Speaker identification server.
18. It has a call terminal and a speaker identification server,
The call terminal is
A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
A first transmission means for repeatedly transmitting the biological information or speaker identification information, which is a feature amount extracted from the biological information, to the speaker identification server during a call.
Have,
The speaker identification server is
A receiving means for receiving the speaker identification information from the calling terminal during a call, and
A speaker identification means for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission means for transmitting information indicating the identified speaker to the calling terminal of the sender of the speaker identification information, or to the calling terminal of the sender of the speaker identification information and the calling terminal during a call.
Call system with.
19. The computer
The call process of talking to other call terminals and
The biometric information acquisition process, which repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Process and
How to handle the calling terminal that executes.
20. Computer,
A means of calling to talk to other calling terminals,
Biometric information acquisition means that repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. means,
A program that functions as.
21. The computer
A receiving process of receiving biometric information repeatedly acquired during a call or speaker identification information, which is a feature amount extracted from the biometric information, from a calling terminal during a call.
A speaker identification process for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission step of transmitting information indicating the identified speaker to the call terminal of the sender of the speaker identification information or the call terminal of the sender of the speaker identification information and the call terminal in conversation.
How to handle the speaker identification server that runs.
22. Computer,
A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from a calling terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information and the reference information registered in advance.
A transmission means for transmitting information indicating an identified speaker to a calling terminal that is a source of the speaker identification information, or a calling terminal that is in a call with a calling terminal that is a source of the speaker identification information.
A program that functions as.

1A processor 2A memory 3A input / output I / F
4A Peripheral circuit 5A Bus 10 Call terminal 11 Call section 12 Biometric information acquisition section 13 First transmitter 14 Receiver 15 Second transmitter 16 Select section 20 Speaker identification server 21 Receiver 22 Speaker identification section 23 Transmitter 24 Call history registration unit

Claims (27)

A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Means and
Have,
During the extension call, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
A call terminal in which the biometric information acquisition means does not acquire the biometric information during an outside line call, and the first transmission means does not transmit the speaker identification information to the speaker identification server . A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Means and
Have,
During a call with a call terminal having a predetermined telephone number, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
A call terminal in which the biometric information acquisition means does not acquire the biometric information and the first transmission means does not transmit the speaker identification information to the speaker identification server during a call with a call terminal that does not have a predetermined telephone number. In the call terminal according to claim 1 or 2 .
A receiving means for receiving information indicating a speaker identified based on the speaker identification information from the speaker identification server, and
A second transmission means for transmitting information indicating the speaker to the call terminal of the other party,
Call terminal with. In the telephone terminal according to any one of claims 1 to 3 ,
The biological information acquisition means is a communication terminal having a means for acquiring an image of a part of a body, a reflected sound reflected by the body, a fingerprint, or a voice. In the telephone terminal according to any one of claims 1 to 4 .
The biological information acquisition means has means for acquiring at least two of an image of a part of the body, a reflected sound reflected by the body, a fingerprint, and a voice.
It has a selection means for selecting the type of biometric information to be transmitted to the speaker identification server based on the surrounding environment.
The first transmission means uses the speaker identification information, which is a feature amount extracted from the biological information of the type selected by the selection means or the biological information of the type selected by the selection means. A calling terminal that sends to the speaker identification server. In the call terminal according to claim 5 ,
The selection means is a telephone terminal that selects a reflected sound or voice reflected by the body when the surroundings are darker than a predetermined level. In the call terminal according to claim 5 or 6 .
The selection means is a telephone terminal that selects an image or fingerprint of a part of the body when the ambient noise level is equal to or higher than a threshold value. In the telephone terminal according to any one of claims 1 to 7 .
The biometric information acquisition means acquires the biometric information after the call operation and before the start of the call.
The first transmission means is a call terminal that transmits the speaker identification information to the speaker identification server after a call call operation and before the start of a call. In the telephone terminal according to any one of claims 1 to 8.
During a call with a call terminal having a predetermined function, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
During a call with a call terminal that does not have a predetermined function, the biometric information acquisition means does not acquire the biometric information, and the first transmission means does not transmit the speaker identification information to the speaker identification server. Terminal. A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from a calling terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information received by the receiving means and the reference information registered in advance.
Information indicating the speaker identified by the speaker identification means is transmitted to the call terminal of the sender of the speaker identification information or the call terminal in talk with the call terminal of the sender of the speaker identification information. And the means of transmission
Have,
The receiving means receives the biometric information and the speaker identification information from the call terminal during an extension call, and does not receive the biometric information and the speaker identification information from the call terminal during an outside line call. Speaker identification server. A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from a calling terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information received by the receiving means and the reference information registered in advance.
Information indicating the speaker identified by the speaker identification means is transmitted to the call terminal of the sender of the speaker identification information or the call terminal in talk with the call terminal of the sender of the speaker identification information. And the means of transmission
Have,
The receiving means receives the biometric information and the speaker identification information from the calling terminal during a call with the calling terminal having a predetermined telephone number, and from the calling terminal during a call with a calling terminal having a non-predetermined telephone number. A speaker identification server that does not receive the biometric information and the speaker identification information . In the speaker identification server according to claim 10 or 11 .
A speaker identification server having a call history registration means for registering an identification result by the speaker identification means. In the speaker identification server according to claim 12,
The call history registration means is a speaker identification server that registers speakers identified corresponding to each of two call terminals during a call in association with each other. In the speaker identification server according to claim 12 or 13.
The call history registration means is a speaker identification server that registers a speaker identified corresponding to a certain call terminal in association with the call terminal. In the speaker identification server according to any one of claims 12 to 14,
The call history registration means is a speaker identification server that registers a plurality of speakers identified corresponding to a certain call terminal in association with each other. In the speaker identification server according to claim 15,
The call history registration means is a speaker identification server that registers a plurality of speakers identified corresponding to a certain call terminal in association with each other during one call. In the speaker identification server according to any one of claims 11 to 16.
The receiving means receives the speaker identification information from the calling terminal after the calling operation and before the start of the call, and the receiving means receives the speaker identification information.
The transmitting means transmits information indicating the identified speaker to the calling terminal of the source of the speaker identification information or the calling terminal of the calling terminal of the source of the speaker identification information. Speaker identification server. It has a call terminal and a speaker identification server,
The call terminal is
A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
A first transmission means for repeatedly transmitting the biological information or speaker identification information, which is a feature amount extracted from the biological information, to the speaker identification server during a call.
Have,
During the extension call, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
During an outside line call, the biometric information acquisition means does not acquire the biometric information, and the first transmission means does not transmit the speaker identification information to the speaker identification server.
The speaker identification server is
A receiving means for receiving the speaker identification information from the calling terminal during a call, and
A speaker identification means for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission means for transmitting information indicating the identified speaker to the calling terminal of the sender of the speaker identification information, or to the calling terminal of the sender of the speaker identification information and the calling terminal during a call.
Call system with. It has a call terminal and a speaker identification server,
The call terminal is
A means of calling with other calling terminals,
Biometric information acquisition means for repeatedly acquiring biometric information during a call,
A first transmission means for repeatedly transmitting the biological information or speaker identification information, which is a feature amount extracted from the biological information, to the speaker identification server during a call.
Have,
During a call with a call terminal having a predetermined telephone number, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
During a call with a call terminal that does not have a predetermined telephone number, the biometric information acquisition means does not acquire the biometric information, and the first transmission means does not transmit the speaker identification information to the speaker identification server.
The speaker identification server is
A receiving means for receiving the speaker identification information from the calling terminal during a call, and
A speaker identification means for identifying a speaker based on the speaker identification information and pre-registered reference information,
A transmission means for transmitting information indicating the identified speaker to the calling terminal of the sender of the speaker identification information, or to the calling terminal of the sender of the speaker identification information and the calling terminal during a call.
Call system with. The computer installed in the calling terminal
The call process of talking to other call terminals and
The biometric information acquisition process, which repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Process and
It is a processing method of the calling terminal that executes
The computer
When the call terminal is in an extension call in the call process, the biometric information acquisition step and the first transmission step are executed.
A processing method for a call terminal that does not execute the biometric information acquisition step and the first transmission step when the call terminal is in an outside line call in the call step . The computer installed in the calling terminal
The call process of talking to other call terminals and
The biometric information acquisition process, which repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. Process and
It is a processing method of the calling terminal that executes
The computer
When the call terminal is in a call with a call terminal having a predetermined telephone number in the call process, the biometric information acquisition step and the first transmission step are executed.
A method for processing a call terminal that does not execute the biometric information acquisition step and the first transmission step when the call terminal is in a call with a call terminal that does not have a predetermined telephone number in the call process. A computer equipped with a calling terminal ,
A means of calling to talk to other calling terminals,
Biometric information acquisition means that repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. means,
To function as
While the call terminal is making an extension call, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server.
A program in which the biometric information acquisition means does not acquire the biometric information and the first transmission means does not transmit the speaker identification information to the speaker identification server while the call terminal is on an outside line call . A computer equipped with a calling terminal,
A means of calling to talk to other calling terminals,
Biometric information acquisition means that repeatedly acquires biometric information during a call,
During a call, the biometric information or the speaker identification information, which is a feature amount extracted from the biometric information, is repeatedly transmitted to the speaker identification server that identifies the speaker based on the speaker identification information. means,
To function as
While the call terminal is talking to a call terminal having a predetermined telephone number, the biometric information acquisition means repeatedly acquires the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server. death,
While the call terminal is talking to a call terminal that does not have a predetermined telephone number, the biometric information acquisition means does not acquire the biometric information, and the first transmission means transmits the speaker identification information to the speaker identification server. Not a program. The computer installed in the speaker identification server used with the telephone terminal
If the calling terminal is making an extension call
A receiving step of receiving biometric information repeatedly acquired from the calling terminal during a call or speaker identification information which is a feature amount extracted from the biometric information.
A speaker identification step for identifying a speaker based on the speaker identification information received in the reception step and reference information registered in advance, and a speaker identification step.
Information indicating the speaker identified in the speaker identification step is transmitted to the call terminal of the sender of the speaker identification information or the call terminal in talk with the call terminal of the sender of the speaker identification information. Transmission process and
And
If the calling terminal is making an outside line call,
A processing method of a speaker identification server that does not execute the reception step, the speaker identification step, and the transmission step . The computer installed in the speaker identification server used with the telephone terminal
When the calling terminal is talking to a calling terminal with a predetermined telephone number,
A receiving step of receiving biometric information repeatedly acquired from the call terminal during a call or speaker identification information which is a feature amount extracted from the biometric information.
A speaker identification step for identifying a speaker based on the speaker identification information received in the reception step and reference information registered in advance, and a speaker identification step.
Information indicating the speaker identified in the speaker identification step is transmitted to the call terminal of the sender of the speaker identification information or the call terminal in talk with the call terminal of the sender of the speaker identification information. Transmission process and
And
If the calling terminal is talking to a calling terminal that does not have a predetermined phone number,
A processing method of a speaker identification server that does not execute the reception step, the speaker identification step, and the transmission step. A computer equipped with a speaker identification server used with a calling terminal ,
A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from the call terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information received by the receiving means and the reference information registered in advance.
Information indicating the speaker identified by the speaker identification means is transmitted to the call terminal of the sender of the speaker identification information or the call terminal in talk with the call terminal of the sender of the speaker identification information. Transmission means,
To function as
The receiving means receives the biometric information and the speaker identification information from the call terminal during an extension call, and does not receive the biometric information and the speaker identification information from the call terminal during an outside line call. program. A computer equipped with a speaker identification server used with a calling terminal,
A receiving means for receiving biometric information repeatedly acquired during a call or speaker identification information which is a feature amount extracted from the biometric information from the call terminal during a call.
A speaker identification means for identifying a speaker based on the speaker identification information received by the receiving means and the reference information registered in advance.
Information indicating the speaker identified by the speaker identification means is transmitted to the call terminal of the sender of the speaker identification information or the call terminal in talk with the call terminal of the sender of the speaker identification information. Transmission means,
To function as
The receiving means receives the biometric information and the speaker identification information from the calling terminal during a call with the calling terminal having a predetermined telephone number, and from the calling terminal during a call with a calling terminal having a non-predetermined telephone number. A program that does not receive the biometric information and the speaker identification information.

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