JP7086740B2 - Station equipment and display control program - Google Patents

Description

Embodiments of the present invention relate to station affairs equipment and display control programs.

Railway operators that have introduced transportation IC (Integrated Circuit) cards (hereinafter referred to as IC cards) normally have lost their IC cards or have failed due to IC card failures (for example, poor reading or writing of data). IC cards are being reissued to passengers who can no longer use them. Personal information set in the IC card and each information such as the balance of electronic money are stored in the upper server. In order to refer to the information on the IC card, the station affairs equipment such as the counter processing machine and the commuter pass issuing machine first performs the "reissue registration" process of the IC card. select. However, if the erroneous input of the reason for reissue causes an erroneous receipt of the deposit at the time of reissue, or because the correction process must be performed to the host system in order to correct the erroneous input, the user (here, here). The work of the station staff) could be complicated.

Japanese Unexamined Patent Publication No. 2012-18601 Japanese Unexamined Patent Publication No. 2004-306478 Japanese Unexamined Patent Publication No. 2002-41205 Japanese Unexamined Patent Publication No. 2008-15762

An object to be solved by the present invention is to provide a station affairs device and a display control program capable of suppressing erroneous input of a reason for reissue registration.

The station affairs equipment of the embodiment has a display unit, a display control unit, and a reception unit. The display unit displays an image. The display control unit causes the display unit to display a reissue registration image that accepts registration for reissue of the IC card. The reception unit receives the reissue registration reason selected by the user from among the plurality of reissue registration reasons included in the reissue registration image displayed on the display unit. Further, the display control unit displays the first icon indicating the reason for reissue registration in a series of image groups when the loss of the IC card is the reason for reissue registration among the plurality of reasons for reissue registration. The second icon indicating the reason for reissue registration in a series of images when the failure of the IC card is the reason for reissue registration is displayed in the same system with the same system in which the color difference from the first icon is equal to or more than the threshold value. Display in the same color as.

The figure which shows the system configuration example of the station affairs system including the station affairs equipment of embodiment. The figure which shows the appearance composition example of the station affairs equipment of embodiment. The figure which shows an example of the contents of the card-related information DB of an embodiment. The figure which shows an example of the menu screen IM1 of the station affairs equipment 100 of an embodiment. The figure which shows an example of the reissue registration reason selection screen IM2 of an embodiment. The figure which shows an example of the confirmation screen IM21 displayed after the icon I31 of an embodiment is selected. The figure which shows an example of the confirmation screen IM22 which is displayed after the icon I32 of an embodiment is selected. The figure which shows an example of the card information inquiry screen IM3 of an embodiment. The figure which shows an example of the content confirmation screen IM41 of the card-related information at the time of loss of an embodiment. The figure which shows an example of the content confirmation screen IM42 of the card-related information at the time of failure of embodiment. The figure which shows an example of the final confirmation screen IM51 of the loss reissue registration of an embodiment. The figure which shows an example of the final confirmation screen IM52 of the failure reissue registration of an embodiment. The flowchart which shows an example of the display control processing in the station affairs apparatus 100 of embodiment.

Hereinafter, the station equipment and the display control program of the embodiment will be described with reference to the drawings.

FIG. 1 is a diagram showing a system configuration example of a station affairs system including the station affairs equipment of the embodiment. The station affairs system 1 shown in FIG. 1 includes one or more station affairs devices 100-1 to 100-n (n is a natural number) and a server device 200. The station affairs devices 100-1 to 100-n and the server device 200 communicate with each other via, for example, a network NW including the Internet, a LAN (Local Area Network), a WAN (Wide Area Network), and the like. In the following description, the station affairs equipment 100-1 to 100-n have the same configuration, and when it is not distinguished which station affairs equipment they are, the hyphen and the following indicate which station affairs equipment they are. The reference numeral is omitted, and the description will be referred to as "station affairs equipment 100".

The station affairs equipment 100 of the present embodiment is, for example, a device for a user (for example, a railway station clerk) to perform various operations such as ticket sales, transfer guidance, IC card issuance, and reissue. The IC card is a transportation IC card in which electronic parts such as IC chips are embedded. The IC card indicates, for example, card information for identifying the IC card, personal information, validity period, usage section, identification information of the entrance station (departure station), boarding time, entry from the station yard or entry into the station yard. Validity information including entry / exit code, balance of electronic money, etc. is stored. One or more station affairs devices 100 are installed in a predetermined area such as each station or each ticket gate.

Further, the station affairs equipment 100 displays various screens in order to efficiently execute various operations by the user, and receives and receives the selection operation and the input operation by the user via the communication network NW. And sends it to the server device 200. Further, the station affairs equipment 100 receives the information from the server device 200 and displays the received information on the screen.

The server device 200 manages information about the IC card (IC card-related information). Further, the server device 200 acquires the corresponding IC card-related information in response to the inquiry of the IC card from the station affairs equipment 100, and transmits the acquired information to the station affairs equipment 100. Next, the station affairs equipment 100 and the server device 200 will be specifically described.

First, a functional configuration example and an external configuration example of the station affairs equipment 100 will be described. FIG. 2 is a diagram showing an example of an external configuration of the station service equipment 100 of the embodiment. The station affairs device 100 is, for example, encoded with a touch panel unit 110, a card insertion slot 120, a bill insertion slot 122, a coin slot 124, a ticket ejection port 126, a change ejection port 128, and a reader / writer 130. / The decoding unit 132, the coin check unit 134, the ticket issuing unit 136, the change unit 138, the device side control unit 140, the device side communication unit 150, and the device side storage unit 160 are provided.

The touch panel unit 110 includes, for example, a display unit 112 and a reception unit 114. The display unit 112 displays various images such as an image for causing the user to purchase a ticket and an image for registering the issuance or reissue of an IC card based on the information output by the device side control unit 140. indicate. The display unit 112 includes, for example, a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electro Luminescence) display. The display unit 112 may be provided with a speaker or the like that outputs sound, or may output sound corresponding to the content displayed on the display unit 112.

The reception unit 114 accepts a user's selection operation for an icon displayed on the screen of the display unit 112 and an input operation for a character input area. The icon is, for example, a GUI (Graphical User Interface) switch associated with a screen transition or execution of a predetermined process. The icon is displayed by an image including a predetermined figure, color, pattern, or the like. The reception unit 114 may include, for example, a user interface such as a button, a keyboard, a mouse, and a microphone. When the display unit 112 is a touch panel, the reception unit 114 is formed integrally with the display unit 112.

For example, an IC card is inserted into the card insertion slot 120 shown in FIG. The IC card may be inserted, for example, to charge electronic money and update the usage section or usage period of a commuter pass, etc., and when a failure occurs, the card information, personal information, and validity information stored in the IC chip may be inserted. Etc. may be inserted to extract. Banknotes are inserted into the banknote slot 122. A coin is inserted into the coin insertion slot 124. The ticket is discharged from the ticket discharge port 126. Coins of the change are discharged from the change outlet 128. Of the change, banknotes are discharged from the banknote slot 122.

The reader / writer 130 communicates with the IC card inserted in the card insertion slot 120. The reader / writer 130 is provided with an antenna, for example, and performs wireless communication with an IC card using a frequency band of the ISM (Industry-Science-Medical) band such as 13.56 [MHz].

The encode / decode unit 132, for example, decodes the information read from the IC card by the reader / writer 130 and outputs it to the device side control unit 140, and encrypts the information instructed by the device side control unit 140 to be a reader / writer. Output to 130. The information instructed by the device-side control unit 140 is, for example, information obtained by subtracting the purchase price of the ticket from the balance of electronic money. The reader / writer 130 writes the information input from the encode / decode unit 132 to the IC card. As a result, the balance of electronic money obtained by subtracting the purchase price of the ticket is written on the IC card.

The coin check unit 134 counts the money inserted into the bill insertion slot 122 or the coin slot 124, and outputs the counting result to the device side control unit 140. The ticket issuing unit 136 forms (prints) a display object as an image on a preset stamp under the control of the device-side control unit 140. For example, the ticket issuing unit 136 forms a display object on the stamp by a thermal transfer method or an inkjet method. The ticket issuing unit 136 discharges the stamp forming the display object, that is, the ticket, from the ticket ejection port 126. As a result, the ticket issuing unit 136 issues a ticket. The change unit 138 calculates the difference between the amount counted by the change check unit 134 and the purchase amount of the ticket under the control of the device side control unit 140, and discharges the calculated amount from the change discharge port 128.

The device-side control unit 140 includes, for example, a device-side communication control unit 141, a display control unit 142, an issue control unit 143, and a reissue control unit 144. Some or all of these functional units are realized by executing a program (software) by a hardware processor such as a CPU (Central Processing Unit). In addition, some or all of these components are hardware (circuits) such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit), etc. It may be realized by the part; including circuitry), or it may be realized by the cooperation of software and hardware. The program may be stored in advance in a storage device such as an HDD (Hard Disk Drive) or a flash memory, or may be stored in a removable storage medium such as a DVD (Digital Versatile Disc) or a CD-ROM for storage. The medium may be installed in the storage device by being attached to the drive device.

The device-side communication control unit 141 transmits, for example, inquiry information such as IC card identification information and IC card owner personal information to the server device 200 by the device-side communication unit 150. Further, the device-side communication control unit 141 receives the IC card-related information corresponding to the inquiry information from the server device 200. Further, the device-side communication control unit 141 transmits information regarding issuance or reissue registration of the IC card to the server device 200 by the device-side communication unit 150. The device-side communication control unit 141 may store information or the like received from the server device 200 by the device-side communication unit 150 in the device-side storage unit 160.

The display control unit 142 generates a menu screen for the user to perform a predetermined work on the station affairs equipment 100 and various image groups for the user to make a selection, and displays them on the display unit 112. The display control unit 142 may display various screens on the display unit 112 based on, for example, screen layout information stored in the device-side storage unit 160. The layout information includes, for example, information on an area to be displayed on the screen, information on the position and color of an icon, information on a background color, and the like. The contents of the screen displayed on the display unit 112 by the display control unit 142 will be described later.

The issuance control unit 143 causes the touch panel unit 110 to display the instructed purchase amount when the user gives an instruction to purchase a ticket. As a result, the corresponding coins are inserted into the bill insertion slot 122 and the coin insertion slot 124. The issuance control unit 143 refers to the counting result by the coin inspection unit 134 and determines whether or not the calculated purchase amount is satisfied. The issuance control unit 143 causes the ticket issuing unit 136 to issue a ticket when the counting result satisfies the purchase price. If the counting result does not meet the purchase price, the issue control unit 143 subtracts the shortfall short of the purchase price from the electronic money charge balance of the IC card read by the reader / writer 130 to issue a ticket. A ticket may be issued to the section 136. If the counting result does not satisfy the purchase price and the charge balance does not have a shortage amount that is less than the purchase price, the issue control unit 143 may control the ticket issuing unit 136 not to issue the ticket. good. At this time, the display control unit 142 causes the touch panel unit 110 to display information indicating that the amount of money is insufficient. Further, the issuance control unit 143 controls the change unit 138 to calculate the change and discharge the change after the ticket is issued.

Further, the issuance control unit 143 may perform new issuance registration of the IC card. In this case, the issuance control unit 143 causes the display unit 112 to display a screen or the like for inputting personal information of the owner (for example, a passenger) who owns the IC card by the display control unit 142, and is accepted by the reception unit 114. Personal information is transmitted to the server device 200 to issue an IC card.

The reissue control unit 144 reissues the IC card to the passenger who has lost the IC card or the passenger who cannot use the IC card normally due to a failure of the IC card (for example, poor reading or writing of data). Control to do. For example, the reissue control unit 144 causes the display control unit 142 to display a screen for performing the reissue registration process and the reissue process of the IC card. The reissue registration process is a process for rewriting the information of an IC card that cannot be used due to loss or failure to another IC card, for example. When the reissue registration process is completed, the IC card registered up to that point cannot be used. In addition, the reissue process can be performed from the day after the reissue registration process is performed. When reissuing, if you chose to lose it during the reissue registration process, the passenger does not have an IC card, so the deposit will not be refunded. If you have selected a failure, the IC card will be used. Because there is, the deposit will be refunded.

The device-side communication unit 150 transmits / receives data to / from the server device 200, another station service device 100, or the like under the control of the device-side communication control unit 141. The device-side communication unit 150 is, for example, a communication interface such as a NIC (Network Interface Card), but is not limited thereto.

The device-side storage unit 160 includes, for example, a non-volatile storage medium such as a ROM (Read Only Memory), a flash memory, an HDD (Hard Disk Drive), an SDD (Solid State Drive), and an SD card, and a RAM (Random Access Memory). , Realized by a volatile storage medium such as a register. The device-side storage unit 160 stores a program executed by the processor (for example, a display control program), layout information of various screens displayed on the display unit 112 by the display control unit 142, and other various setting information.

Next, a functional configuration example of the server device 200 will be described. The server device 200 includes, for example, a server-side communication unit 210, a server-side control unit 220, a server-side display unit 230, and a server-side storage unit 240. The server-side communication unit 210 transmits / receives data to / from the station affairs equipment 100 under the control of the server-side communication control unit 221. The server-side communication unit 210 is, for example, a communication interface such as a NIC, but is not limited thereto.

The server-side control unit 220 includes, for example, a server-side communication control unit 221, a storage control unit 222, an IC card management unit 223, a collation unit 224, and a reissue unit 225. Some or all of these functional units are realized by executing a program (software) by a hardware processor such as a CPU. In addition, some or all of these components may be realized by hardware such as LSI, ASIC, FPGA, GPU (circuit unit; including circuitry), or realized by collaboration between software and hardware. May be done. The program may be stored in a storage device such as an HDD or a flash memory in advance, or is stored in a removable storage medium such as a DVD or a CD-ROM, and the storage medium is attached to the drive device. It may be installed in a storage device.

The server-side communication control unit 221 transmits / receives data to / from the station equipment 100 by the server-side communication unit 210. For example, the server-side communication control unit 221 receives card information such as the card information of the IC card and the personal information of the owner of the IC card received from the station affairs equipment 100 by the server-side communication unit 210.

The storage control unit 222 stores data in the server-side storage unit 240, and performs processing such as reading out the data stored in the server-side storage unit 240.

The IC card management unit 223 receives card information regarding new issuance, reissue, etc. of an IC card from the station affairs equipment 100 via the server-side communication control unit 221 and manages the IC card based on the received card information. For example, the IC card management unit 223 stores the card information from the station equipment 100 received by the server-side communication control unit 221 as the card-related information DB 242 in the server-side storage unit 240. Further, the IC card management unit 223 updates the information in the card-related information DB 242 based on the information received by the server-side communication control unit 221.

The collation unit 224 receives the inquiry information of the IC card from the station affairs equipment 100 via the server-side communication control unit 221, collates the received inquiry information with the card information 242, and displays the card-related information corresponding to the inquiry. Determine the presence or absence. Further, the collation unit 224 transmits the card-related information corresponding to the inquiry to the station affairs equipment 100 when the card-related information corresponding to the inquiry information exists.

When the reissue unit 225 accepts the reissue registration of the IC card from the station affairs equipment 100, the reissue unit 225 updates the information related to the IC card registered in the card-related information DB 242.

The server-side display unit 230 displays various data controlled by the server-side control unit 220, and displays various information stored in the server-side storage unit 240 to notify the server administrator. The server-side display unit 230 is, for example, a display device such as an LCD or an organic EL display, but is not limited thereto, and may have an input / output function such as a touch panel.

The server-side storage unit 240 is realized by, for example, a non-volatile storage medium such as a ROM, a flash memory, an HDD, an SDD, or an SD card, and a volatile storage medium such as a RAM or a register. The server-side storage unit 240 stores the card-related information DB 242, a program executed by the processor (for example, a display control program), various other setting information, and the like.

FIG. 3 is a diagram showing an example of the contents of the card-related information DB 242 of the embodiment. The card-related information DB 242 supports, for example, the card status, personal information, secondary issuer, bus schedule, railway schedule, credit IC function, multi-app function, card face, and auto charge function for the card group and card number. It is attached. The card group is, for example, information for identifying the genre of the IC card and the group that manages the IC card. The card number is, for example, identification information for identifying an IC card. The card state is, for example, information regarding the usage state of the IC card. The personal information is, for example, information for identifying an individual, and includes, for example, at least one of a name (kana, kanji), a date of birth, a gender, and a telephone number. The secondary issuer is, for example, information about a business operator who writes information on a bus commuter pass or information on a railway commuter pass on an IC card. The bus commuter pass and the railroad commuter pass are, for example, information on a bus or railroad boarding section and a period of use. The boarding section may include information on points to pass through and information on a plurality of sections. The credit IC function includes, for example, information for determining whether or not the IC card has a credit function using electronic money. The multi-appli function includes, for example, information for determining whether or not the IC card has the multi-appli function. The card face contains, for example, information that identifies the design of the face of the IC card. The auto-charge function includes, for example, information for determining whether or not the charged electronic money has a function of automatically charging when the charge is equal to or less than a predetermined charge.

Next, various screen examples for executing station affairs work using the station affairs equipment 100 will be described. FIG. 4 is a diagram showing an example of the menu screen IM1 of the station service equipment 100 of the embodiment. The menu screen IM1 includes, for example, a title display area A1 and a business selection area A2. Information indicating that the menu screen is displayed is displayed in the title display area A1. In the business selection area A2, for example, icons I1 to I4 for the user to select a business exist. The user selects, for example, the icon corresponding to the business to be executed from the icons I1 to I4. The display control unit 142 causes the display unit 112 to display a screen associated with the icon selected by the user. In the following, the screen transition after the icon I3 associated with the reissue registration of the IC card is selected will be mainly described.

FIG. 5 is a diagram showing an example of the reissue registration reason selection screen IM2 of the embodiment. The screen IM2 shown in FIG. 5 includes a title display area A3 and a reissue reason selection area A4. In the title display area A3, for example, character information indicating that the screen is for selecting the reason for registering the reissue of the IC card is displayed. The reissue reason selection area A4 includes, for example, an icon for selecting one of a plurality of reissue reasons. Here, in the subsequent screen transitions, the display control unit 142 has an icon indicating the reason for reissue registration in a series of image groups when the loss of the IC card is the reason for reissue registration among the plurality of reasons for reissue registration. The first icon) and the icon (second icon) indicating the reason for reissue registration in a series of image groups when the failure of the IC card is the reason for reissue registration are aligned with the same color. The color includes, for example, information about hue, lightness, and saturation. The same system also includes a predetermined error range.

For example, the display control unit 142 assigns a color that is easy for station staff to see to each of the icon I31 corresponding to the reissue registration reason "lost" and the icon I32 corresponding to the "failure". And display it on the display unit 112. The display control unit 142 makes it easy to visually distinguish the two icons I31 and I32, for example, based on the combination of colors in which the color difference between the two icons I31 and I32 is equal to or greater than the threshold value. For example, the display control unit 142 displays the icon I31 in orange and the icon I32 in purple. Further, the display control unit 142 may display the two icons I31 and I32 using, for example, two opposing colors of the color wheel.

Further, the display control unit 142 may display different patterns, marks, and the like so that the two icons I31 and I32 can be easily distinguished, or may be displayed by highlighting such as blinking display or highlight display. good. Further, the display control unit 142 may combine a plurality of the above-mentioned display modes. Further, the display control unit 142 causes the icon I31 to display the character information including the "lost" character, and causes the icon I32 to display the character information including the "failure" character. In addition, each character information may be displayed in a different font, or may be displayed in a different character color. As a result, the user can clearly distinguish between "lost" and "disorder", and can easily grasp which icon is associated with the icon.

When any of the icons I31 and I32 is selected, the display control unit 142 causes the display unit 112 to display a confirmation screen for reconfirming whether the selected reissue registration reason is acceptable. In this case, the display control unit 142 displays the background color of the confirmation screen in the same color as the colors displayed by the icons I31 and I32.

FIG. 6 is a diagram showing an example of the confirmation screen IM21 displayed after the icon I31 of the embodiment is selected. In the example of FIG. 6, the display control unit 142 pops up the confirmation screen IM21 on the screen IM2. By displaying a pop-up, the user can be alerted about the selected content. In this case, the display control unit 142 lightens the color of the characters and icons I displayed in the title display area A3 and the reissue reason selection area A4 of the screen IM2, and the user cannot select the icons I31 to I33 on the IM2. The display is controlled as such.

The display control unit 142 displays a mark or character calling attention to the user on the confirmation screen IM21, and also has an icon I31A and an icon I31A for selecting whether or not it is correct that "lost" is selected as the reason for reissue. Display I31B. Here, the icon I31A and the icon I31B may be displayed in different colors or patterns.

When the icon I31A is selected, the display control unit 142 transitions to a screen for registering reissue due to loss, and when the icon I31B is selected, the display of the screen IM21 is terminated, and as a result, the screen IM2 is displayed. It is displayed in the foreground. When the screen IM2 is displayed in the foreground, the display control unit 142 displays the characters and icons displayed on the screen IM2 in dark colors and enables selection of the icons I31 to I33 displayed on the IM2.

Further, FIG. 7 is a diagram showing an example of the confirmation screen IM22 displayed after the icon I32 of the embodiment is selected. In the example of FIG. 7, the display control unit 142 pops up the confirmation screen IM22 on the screen IM2. In this case, the display control unit 142 reduces the color of the characters and icons displayed in the title display area A3 and the reissue reason selection area A4 of the screen IM2 so that the user cannot select the icons I31 to I33 on the IM2. The display is controlled.

The display control unit 142 displays a mark or character calling attention to the user on the confirmation screen IM22, and also has an icon I32A and an icon I32A for selecting whether or not it is correct that "failure" is selected as the reason for reissuance. Display I32B. Here, the icon I32A and the icon I32B may be displayed in different colors or patterns.

When the icon I32A is selected, the display control unit 142 transitions to a screen for registering reissue due to a failure, and when the icon I32B is selected, the display of the screen IM22 is terminated, and as a result, the screen IM2 is displayed. It is displayed in the foreground. When the screen IM2 is displayed in the foreground, the display control unit 142 displays the characters and icons displayed on the screen IM2 in dark colors and enables selection of the icons I31 to I33 displayed on the IM2.

As shown in FIGS. 6 and 7, the display control unit 142 causes the user to “lost” by displaying the background colors of the confirmation screens IM21 and IM22 in the same color as the color of the selected icon. And "disability" can be clearly distinguished and recognized.

Further, in the example of FIG. 6, when the icon I31A that allows the user to execute the reissue registration process due to loss is selected, or in the example of FIG. 7, the user executes the reissue registration process due to a failure. When the permitted icon I32A is selected, the display control unit 142 causes the display unit 112 to display the card information inquiry screen in order to inquire the server device 200 of the card information to be reissued.

FIG. 8 is a diagram showing an example of the card information inquiry screen IM3 of the embodiment. The inquiry screen IM3 includes a title display area A4 and a card information input area A5. In the title display area A4, character information indicating that the displayed screen is a card information inquiry screen is displayed. The card information input area A5 includes an area that accepts input of a keyword for specifying card information from the card-related information DB 242 of the server device 200. The keyword is, for example, a card number (IDi) or personal information of at least one of a name, a date of birth, a gender, a telephone number, and the like.

When the reception unit 114 accepts the card number or personal information input by the user, the display control unit 142 displays the accepted information in the card information input area A5. The above-mentioned information is not only received by the reception unit 114, but may also be acquired by reading the information stored in the IC card. For example, if you have an IC card but want to reissue it due to a failure, you may be able to obtain the card number or personal information from the information stored in the storage unit of the IC card. Therefore, for example, the user inserts the disabled IC card from the card insertion slot 120 while the card information inquiry screen IM3 is displayed. The reissue control unit 144 determines whether or not the card information or personal information has been acquired from the information inserted from the card insertion slot 120, read by the reader / writer 130, and decoded by the encode / decode unit 132. Then, when the reissue control unit 144 can acquire the card information or the personal information, the display control unit 142 displays the acquired information in the card information input area A5.

Further, the card information input area A5 may include an icon I41 for executing an inquiry for card information, an icon I42 for resetting the input card information and personal information, and an icon I43 for returning to the menu screen IM1. ..

When the icon I41 is selected, the reissue control unit 144 transmits the input card information or personal information to the server device 200, collates the card-related information DB 242 stored in the server-side storage unit 240, and matches. The card-related information is acquired, and the acquired card-related information is displayed on the display unit 112 by the display control unit 142. When a plurality of card-related information is extracted as a result of collation, the reissue control unit displays a list of the extracted plurality of card-related information on the display unit 112, and the card-related information selected by the user. May be displayed. When the card-related information is specified, the display control unit 142 causes the display unit 112 to display the content confirmation screen of the specified card-related information.

FIG. 9 is a diagram showing an example of the content confirmation screen IM41 of the card-related information when the embodiment is lost. The content confirmation screen IM41 of FIG. 9 includes, for example, a message display area A71 and a card-related information display area A81. In the message display area A71, a message for confirming the card-related information for use and a message for permitting the execution of the lost reissue registration when the card-related information is correct are displayed.

Further, in the card-related information display area A81, for example, card-related information acquired from the server device 200 is displayed. Further, the card-related information display area A81 includes, for example, an icon I51 for executing the lost reissue registration, an icon I52 for resetting the lost reissue registration procedure, and an icon I53 for returning to the menu screen IM1. You may. Here, the icon I51 is displayed in a color similar to the color used for the background color of the icon for selecting lost reissue or the confirmation screen for confirming the reason for reissue registration. In addition, character information including "lost" is displayed on the icon I51. As a result, the user can easily grasp that the registration process for reissuance due to loss is being performed.

FIG. 10 is a diagram showing an example of the content confirmation screen IM42 of the card-related information at the time of failure of the embodiment. The content confirmation screen IM42 of FIG. 10 includes, for example, a message display area A72 and a card-related information display area A82. In the message display area A72, a message for confirming the card-related information and a message for permitting the execution of the failure reissue registration when the card-related information is correct are displayed.

Further, in the card-related information display area A82, for example, card-related information acquired from the server device 200 is displayed. Further, the card-related information display area A82 includes, for example, an icon I54 for executing the lost reissue registration, an icon I52 for resetting the lost reissue registration procedure, and an icon I53 for returning to the menu screen IM1. You may. Here, the icon I54 is displayed in a color similar to the color used for the background color of the icon for selecting the failure reissue or the confirmation screen for confirming the reason for reissue registration. In addition, character information including "fault" is displayed on the icon I54. As a result, the user can easily grasp that the registration process for reissuance due to a failure is being performed.

When the icon I51 or the icon I54 is selected, the display control unit 142 causes the display unit 112 to display the final confirmation screen before completing the reissue registration process. FIG. 11 is a diagram showing an example of the final confirmation screen IM51 of the lost reissue registration of the embodiment. In the example of FIG. 11, the display control unit 142 pops up the confirmation screen IM51 on the screen IM41. In this case, the display control unit 142 reduces the color of the characters and icons displayed in the message display area A71 and the card-related information display area A81 of the screen IM41 so that the user cannot select the icon on the screen IM41. Is controlled.

The display control unit 142 displays a mark or character calling attention to the user on the final confirmation screen IM51, and also selects the icon I61A for selecting whether or not it is correct that "lost" is selected as the reason for reissue. And I61B are displayed. Here, the icon I61A and the icon I61B may be displayed in different colors or patterns.

The user selects the icon I61A when permitting the completion of the lost reissue registration. When the icon I61A is selected, the display control unit 142 completes the registration process for reissuing due to loss. In this case, the reissue control unit 144 transmits information regarding the reissue to the server device 200. The reissue unit 225 of the server device 200 updates the corresponding card-related information in the card-related information DB 242 based on the reissue instruction from the station affairs equipment 100. If the passenger is reissued due to loss, the deposit will not be refunded because the passenger does not have an IC card.

Further, FIG. 12 is a diagram showing an example of the final confirmation screen IM 52 of the failure reissue registration of the embodiment. In the example of FIG. 12, the display control unit 142 pops up the final confirmation screen IM 52 on the screen IM 42. In this case, the display control unit 142 reduces the color of the characters and icons I displayed in the message display area A71 and the card-related information display area A81 of the screen IM42 so that the user cannot select the icon on the IM42. Is controlled.

The display control unit 142 displays a mark or character calling attention to the user on the confirmation screen IM22, and also has an icon I62A and an icon I62A for selecting whether or not it is correct that "failure" is selected as the reason for reissuance. Display I62B. Here, the icon I62A and the icon I62B may be displayed in different colors or patterns.

The user selects the icon I62A when permitting the completion of the failure reissue registration. The display control unit 142 completes the registration of reissue due to a failure when the icon I62A is selected. In this case, the reissue control unit 144 transmits information regarding the reissue to the server device 200. The reissue unit 225 of the server device 200 updates the corresponding card-related information in the card-related information DB 242 based on the reissue instruction from the station affairs equipment 100. If the passenger is reissued due to a disability, the deposit will be refunded because the IC card is in the passenger's hand.

Next, the display control process in the station affairs equipment 100 according to the present embodiment will be described with reference to the drawings. FIG. 13 is a flowchart showing an example of display control processing in the station service equipment 100 of the embodiment. In the following description, among various station affairs operations, the display control process when the IC card reissue registration process is performed will be described. The process shown in FIG. 13 is executed every time, for example, an icon for executing the reissue registration process is selected from the menu screen.

In the example of FIG. 13, the display control unit 142 displays a plurality of reissue registration reasons (for example, loss / failure) icons in different colors from the other icons (step S100). Next, the reception unit 114 determines whether or not the reason for reissue registration has been selected (step S102). When the reissue registration reason is selected, the display control unit 142 displays the background color of the selected reissue registration reason confirmation screen in a color similar to the color of the icon (step 104).

Next, the reception unit 114 determines whether or not the selection of the confirmation permission (for example, the icon indicating that the selection is correct) has been accepted (step S106). If it is determined that the confirmation permission selection has been accepted, the display unit 112 displays the card information or personal information input screen (step S108). Next, the reception unit 114 accepts the input of card information or personal information (step S110). The reissue control unit 144 makes an inquiry to the server device 200 for card-related information based on the information received by the reception unit 114 (step S112), and the reissue registration execution screen including the card-related information acquired from the server device 200. Is displayed (step S114). Next, the reception unit 114 determines whether or not the selection for execution of the reissue registration has been accepted (step S116). When the selection of execution is accepted, the display control unit 142 causes the display unit 112 to display the final confirmation screen of the color and the similar color associated with the reissue registration reason (step S118). Next, the reception unit 114 determines whether or not the selection of the final confirmation permission has been accepted (step S120). If it is determined that the selection of the final confirmation permission has been accepted, the reissue control unit 144 completes the reissue registration of the IC card (step S122). In the process of step S122, the display control unit 142 may display a screen indicating that the reissue registration is completed. As a result, the processing of this flowchart ends. If it is determined in the process of step S102 that the reason for reissue registration has not been selected, or if it is determined in the process of step S106 that the selection of confirmation permission has not been accepted, it is executed in the process of step S116. If it is determined that the selection of is not accepted, or if it is determined in the process of step S120 that the selection of the final confirmation permission is not accepted, the process of this flowchart ends.

According to at least one embodiment described above, in the station affairs equipment 100, a display control for displaying a reissue registration image for accepting registration of reissue of an IC card on a display unit 112 for displaying an image and a display unit 112. It has a unit 142 and a reception unit 114 that accepts a reissue registration reason selected by the user among a plurality of reissue registration reasons included in the reissue registration image displayed on the display unit 112, and is a display control unit. 142 is a first icon indicating the reason for reissue registration in a series of image groups when the loss of the IC card is the reason for reissue registration among a plurality of reasons for reissue registration, and the failure of the IC card is reissue registration. By aligning each of the second icon indicating the reason for reissue registration in a series of image groups in the case of a reason with the same color, it is possible to suppress erroneous input of the reason for reissue registration by the user. .. As a result, it is possible to suppress erroneous receipt of deposits to passengers at the time of reissue processing, and it is possible to reduce correction processing to a higher-level system (server device 200 or the like), so that business efficiency can be improved.

The station equipment 100 of the above-described embodiment may include, for example, a second touch panel unit operated by the owner (passenger) of the IC card, in addition to the touch panel unit 110. In this case, the display control unit 142 displays the above-mentioned confirmation screens IM21 and IM22 and the final confirmation screens IM51 and IM52 on the second touch panel unit, and causes the passenger to perform the icon operation. As a result, both the user and the passenger can confirm the input contents, so that erroneous input can be suppressed more accurately.

The above embodiment can be expressed as follows.
A display unit that displays images and
The reception department that accepts information from users and
Memory and
A hardware processor that executes a program stored in the storage unit is provided.
In the storage unit, in the hardware processor,
The reissue registration image that accepts the registration of reissue of the IC card is displayed on the display unit.
Among the plurality of reissue registration reasons included in the reissue registration image displayed on the display unit, the reception unit accepts the reissue registration reason selected by the user.
Further, among the plurality of reasons for reissue registration, the first icon indicating the reason for reissue registration in a series of image groups when the loss of the IC card is the reason for reissue registration, and the failure of the IC card are reissue registration. Align each of the second icon indicating the reason for reissue registration in the series of images in the case of a reason with the same color.
The program that executes the process is stored.
Station affairs equipment.

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and variations thereof are included in the scope of the invention described in the claims and the equivalent scope thereof, as are included in the scope and gist of the invention.

1 ... station affairs system, 100 ... station affairs equipment, 110 ... touch panel, 112 ... display, 114 ... reception, 120 ... card insertion slot, 122 ... bill slot, 124 ... coin slot, 126 ... ticket ejection Exit, 128 ... Change outlet, 130 ... Reader / writer, 132 ... Encode / Decode section, 134 ... Check section, 136 ... Ticket issuing section, 138 ... Change section, 140 ... Device side control section, 141 ... Device side communication Control unit 141 ... Display control unit, 143 ... Issuance control unit, 144 ... Reissue control unit, 200 ... Server device, 210 ... Server side communication unit, 220 ... Server side control unit, 221 ... Server side communication control unit 222 ... Storage control unit, 223 ... IC card management unit, 224 ... collation unit, 225 ... reissue unit, 230 ... server side display unit, 240 ... server side storage unit

Claims (6)

A display unit that displays images and
A display control unit that displays a reissue registration image that accepts the registration of reissue of the IC card on the display unit.
A reception unit that accepts a reissue registration reason selected by a user among a plurality of reissue registration reasons included in the reissue registration image displayed on the display unit is provided.
The display control unit displays the first icon indicating the reason for reissue registration in a series of image groups when the loss of the IC card is the reason for reissue registration among the plurality of reasons for reissue registration in the same color. The second icon indicating the reason for reissue registration in a series of images when the failure of the IC card is the reason for reissue registration is displayed in the same system, and the color difference from the first icon is equal to or more than the threshold value . Display in color alignment,
Station affairs equipment. The display control unit causes the first icon to display character information including lost characters, and causes the second icon to display character information including obstacle characters.
The station affairs equipment according to claim 1. The display control unit displays a confirmation screen for reconfirming the reason for reissue registration selected by the user, or a background color of a final confirmation screen for final confirmation before completing registration for reissue of the IC card. Is displayed in the same color as the icon indicating the selected reissue registration reason.
The station affairs equipment according to claim 1 or 2. The display control unit causes the display unit to pop-up display the confirmation screen or the final confirmation screen.
The station affairs equipment according to claim 3. The display control unit displays the first icon and the second icon including different patterns or marks.
The station affairs equipment according to claim 1. For computers that control station affairs equipment
Display the reissue registration image that accepts the registration of reissue of the IC card on the display unit.
Among the plurality of reissue registration reasons included in the reissue registration image displayed on the display unit, the reissue registration reason selected by the user is accepted.
Further, among the plurality of reasons for reissue registration, the first icon indicating the reason for reissue registration in a series of image groups when the loss of the IC card is the reason for reissue registration is displayed in the same color. , The second icon indicating the reason for reissue registration in a series of image groups when the failure of the IC card is the reason for reissue registration is aligned with the same type of color in which the color difference from the first icon is equal to or more than the threshold value . Display,
Display control program.

Images