JP7093378B2 - Information processing equipment, information processing methods, and programs - Google Patents

Description

The present invention relates to an information processing apparatus, an information processing method, and a program.

For example, a time-out period is often set for a service provided from a terminal device via a network from a service providing device. For example, the service providing device ends the service provision when the time-out period elapses after the operation of the terminal device by the user is completed (see, for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2019-195119

When a user uses a service provided by a service providing device, the usage time varies. For this reason, for example, if the time-out period is set uniformly, a time-out may occur during the use of the service, or the service may not be terminated due to the time-out for the service whose use has ended.

The present invention has been made in consideration of such circumstances, and an object of the present invention is to provide an information processing device, an information processing method, and a program that can assist in timing out a service at an appropriate time. Make it one.

One aspect of the present invention acquires information that can recognize the usage time from the start timing when the user starts to the end timing when the service providing device provides the service provided to the user's terminal device. It is an information processing apparatus including an acquisition unit and a generation unit that generates visualization data for displaying an image that visualizes a plurality of occurrence frequencies in the usage time obtained based on the acquired information.

According to one aspect of the invention, it is possible to help time out the service at an appropriate time.

It is a figure which shows an example of the use environment of an information processing apparatus 200. It is a figure which shows an example of the structure of an information processing apparatus 200. It is a figure which shows an example of the 1st service aggregated data 252-1. It is a figure which shows an example of the image displayed on the display unit 280. It is a figure which shows an example of the image displayed on the display unit 280. It is a flowchart which shows an example of the processing of an information processing apparatus 200.

Hereinafter, embodiments of the information processing apparatus, information processing method, and program of the present invention will be described with reference to the drawings.

[Overview]
The information processing device is realized by, for example, one or more processors. The information processing device is connected to the user's terminal and a plurality of services, in the embodiment, the management server of the first service to the ninth service via the network. For example, the first service is a sales service, the second service is an auction service, the third service is a travel provision service, the fourth service is a top service, the fifth service is a search service, the sixth service is a route search service, and the seventh service is. The weather forecast service, the eighth service is a video distribution service, and the ninth service is a question service.

The sales service is, for example, a service that mediates the sale of goods between a store and a user. The auction service is a service that mediates the auction of a product between the seller of the product and a plurality of users. The travel provision service is a service that presents a travel plan to a user and mediates the sale of travel products between the travel provider and the user. Sales services, auction services, and travel provision services are so-called commerce services in which sales can be completed.

Top services are services that provide news articles and guide the transition to content that provides multiple services. The route search service is a service that provides a user with a method of traveling from a departure point to a destination. The weather forecast service is a service that provides a weather forecast to a user. The video distribution service is a service that provides a user with a video including video and audio. The question service is a service that expands a user's question to another user and provides an answer from the other user.

[overall structure]
FIG. 1 is a diagram showing an example of a usage environment of the information processing apparatus 200. The terminal device 10 and each of the first service providing device 100-1 to the ninth service providing device 100-9 communicate with each other via, for example, a network NW. Each of the first service providing device 100-1 to the ninth service providing device 100-9 and the information processing device 200 communicate with each other via the network NW. Some of these devices may be included as ideal devices for other devices, for example, some or all of the first service providing device 100-1 may be included in the second service providing device 100-2. It may be a virtual machine realized by a function.

The network NW includes, for example, the Internet, a WAN (Wide Area Network), a LAN (Local Area Network), a provider terminal, a wireless communication network, a wireless base station, a dedicated line, and the like. It should be noted that not all combinations of the devices shown in FIG. 1 need not be able to communicate with each other, and the network NW may include a local network in part.

[Terminal device 10]
The terminal device 10 is, for example, a mobile phone such as a smartphone, a tablet terminal, various personal computers, or the like. The terminal device 10 includes, for example, an input device, a display device, a communication device, a storage device, and an arithmetic unit. The communication device includes a network card such as a NIC (Network Interface Card), a wireless communication module, and the like.

In the terminal device 10, a UA (User Agent) such as an application program is activated, and for example, a request according to the content input by the user U is made from the first service providing device 100-1 to the ninth service providing device 100-9, and the like. Send to the service provider of. The terminal device 10 in which the UA is activated displays various information by using the display device based on the information acquired from the first service providing device 100-1 to the ninth service providing device 100-9. When the terminal device 10 ends the display of the images displayed by the first service to the ninth service using the display device, the terminal device 10 transfers the first service end information to the ninth service end information to the first service providing device 100-1. -Send to the 9th service providing device 100-9, respectively.

[1st service providing device 100-1 to 9th service providing device 100-9]
The first service providing device 100-1 to the ninth service providing device 100-9 are all for displaying an image or an image in response to a request from an application program started as a UA in the terminal device 10, for example. A web server that provides parameters. The first service providing device 100-1 to the ninth service providing device 100-9 transmit the parameter to the terminal device 10 that has sent the request.

The first service providing device 100-1 provides, for example, sales page information for displaying a page related to the sale of a product on the terminal device 10 in response to a purchase-related request regarding the purchase of a product transmitted by the terminal device 10. Send to. The first service providing device 100-1 selects and selects a page to be displayed on the terminal device 10 from a plurality of pages (contents) related to the purchase of the product in response to the purchase-related request transmitted by the terminal device 10. The sales page information for displaying the displayed page is transmitted to the terminal device 10. Similarly, the second service providing device 100-2 to the ninth service providing device 100-9 also select a page to be displayed on the terminal device 10 from a plurality of pages according to the type of request, and select the page. The sales page information to be displayed is transmitted to the terminal device 10.

The first service providing device 100-1 generates and stores the first page view (hereinafter referred to as “PV”) information each time the sales page information is transmitted to the terminal device 10. The PV information includes, for example, information on the time when the display of the page related to the service is started, and the first PV information includes, for example, the time when the display of the page related to the sale of the product is started.

When the first service providing device 100-1 receives the first service termination information transmitted by the terminal device 10, the first service providing device 100-1 terminates the provision of the sales service to the terminal device 10. The first service providing device 100-1 transmits the stored first PV information to the information processing device 200 when the provision of the sales service is terminated.

The first service providing device 100-1 adds the first display page information regarding the page to be displayed on the terminal device 10 to the first PV information and transmits it to the information processing device 200. The pages displayed on the terminal device 10 by the first service providing device 100-1 include, for example, each page such as a result page, a detail page, a list page, a classification page, a sales top page, a ranking page, a feature page, and a confirmation page. included.

The first service providing device 100-1 generates and stores the first conversion (hereinafter referred to as "CV") information when the sale of the product is established between the store and the user in the process of the sales service. The CV information includes information on the presence / absence of CV, and the first CV information includes information on the presence / absence of successful sale of goods. When the first service providing device 100-1 transmits the first PV information to the information processing device 200, if the first CV information is stored, the first service providing device 100-1 transmits the first CV information to the information processing device 200 together with the first PV information. do.

The second service providing device 100-2 transmits, for example, the auction page information for displaying the page related to the auction on the terminal device 10 in response to the auction-related request related to the auction transmitted by the terminal device 10. The second service providing device 100-2 selects a page to be displayed on the terminal device 10 from a plurality of pages related to the purchase of the product in response to the auction-related request transmitted by the terminal device 10, and selects the selected page. The auction page information to be displayed is transmitted to the terminal device 10.

The second service providing device 100-2 generates and stores the second PV information each time the auction page information is transmitted to the terminal device 10. When the second service providing device 100-2 receives the second service end information transmitted by the terminal device 10, the second service providing device 100-2 ends the provision of the auction service to the terminal device 10. The second service providing device 100-2 transmits the stored second PV information to the information processing device 200 when the provision of the auction service is terminated.

The second service providing device 100-2 adds the second display page information regarding the page to be displayed on the terminal device 10 to the first PV information and transmits the second display page information to the information processing device 200. The pages displayed on the terminal device 10 by the second service providing device 100-2 include, for example, a result page, a detail page, a list page, a classification page, an auction top page, a ranking page, a feature page, a confirmation page, an appearance page, and the like. Each page is included.

The second service providing device 100-2 generates and stores the second CV information when the sale of the auction is established between the user and another user in the process of the auction service. When the second service providing device 100-2 transmits the second PV information to the information processing device 200, if the second CV information is stored, the second service providing device 100-2 transmits the second CV information to the information processing device 200 together with the second PV information. do.

The third service providing device 100-3 transmits, for example, travel page information for displaying a travel-related page on the terminal device 10 in response to a travel-related request transmitted by the terminal device 10. The third service providing device 100-3 selects a page to be displayed on the terminal device 10 from a plurality of pages related to travel according to the type of travel-related request transmitted by the terminal device 10, and selects the selected page. The travel page information to be displayed is transmitted to the terminal device 10.

The third service providing device 100-3 generates and stores the third PV information each time the travel page information is transmitted to the terminal device 10. When the third service providing device 100-3 receives the third service termination information transmitted by the terminal device 10, the third service providing device 100-3 ends the provision of the travel providing service to the terminal device 10. The third service providing device 100-3 transmits the stored third PV information to the information processing device 200 when the provision of the travel providing service is terminated.

The third service providing device 100-3 adds the third display page information regarding the page to be displayed on the terminal device 10 to the third PV information and transmits the third display page information to the information processing device 200. The pages displayed on the terminal device 10 by the third service providing device 100-3 include, for example, a result page, a detail page, a list page, a classification page, a travel top page, a ranking page, a feature page, a confirmation page, an appearance page, and the like. Each page is included.

The third service providing device 100-3 generates and stores the third CV information when a travel providing contract is concluded between the travel provider and the user in the process of the travel providing service. When the third service providing device 100-3 transmits the third PV information to the information processing device 200, if the third CV information is stored, the third service providing device 100-3 transmits the third CV information to the information processing device 200 together with the third PV information. do.

The fourth service providing device 100-4 to the ninth service providing device 100-9 display various pages such as a top page and a route search page on the terminal device 10 in response to various requests transmitted by the terminal device 10, for example. The page information for making the terminal device 10 is transmitted to the terminal device 10 respectively. The fourth service providing device 100-4 to the ninth service providing device 100-9 generate and store the fourth PV information to the ninth PV information each time the page information is transmitted to the terminal device 10. When the fourth service providing device 100-4 to the ninth service providing device 100-9 receive the fourth service end information to the ninth service end information transmitted by the terminal device 10, various services to the terminal device 10 are provided. Discontinue the offer.

The fourth service providing device 100-4 to the ninth service providing device 100-9 transmit the stored fourth PV information to the ninth PV information to the information processing device 200, respectively, when the provision of various services is terminated. The fourth service providing device 100-4 to the ninth service providing device 100-9 are display pages relating to the page to be displayed on the terminal device 10 in the same manner as the first service providing device 100-1 to the third service providing device 100-3. Information may be generated, added to PV information, and transmitted to the information processing apparatus 200. The first service providing device 100-1 to the ninth service providing device 100-9 may transmit to the information processing device 200 each time PV information is generated.

[Information processing device 200]
FIG. 2 is a diagram showing an example of the configuration of the information processing apparatus 200. The information processing device 200 includes, for example, a communication unit 210, a processing unit 220, a storage unit 250, and a display unit 280. The communication unit 210 includes, for example, a communication interface such as a NIC. The communication unit 210 communicates with the terminal device 10, the first service providing device 100-1 to the ninth service providing device 100-9, and the like via the network NW.

The processing unit 220 includes, for example, a communication control unit 222, an acquisition unit 224, a generation unit 226, a setting unit 228, and a display control unit 230. The components of the processing unit 220 are realized, for example, by a processor such as a CPU (Central Processing Unit) executing a program stored in the storage unit 250. Some or all of the components of the processing unit 220 are hardware (circuits) such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), or GPU (Graphics Processing Unit). It may be realized by circuitry) or by the cooperation of software and hardware.

The storage unit 250 is realized by, for example, a storage device such as an HDD (Hard Disc Drive), a flash memory, an EEPROM (Electrically Erasable Programmable Read Only Memory), a ROM (Read Only Memory), and a RAM (Random Access Memory). The storage unit 250 stores the first service aggregated data 252-1 to the ninth service aggregated data 252-9.

FIG. 3 is a diagram showing an example of the first service aggregated data 252-1. The first service aggregated data 252-1 is, for example, the time between the time when the page related to the first service is opened and the time when the page related to the first service is opened next (Inter activity time, hereinafter "between pages"). It is obtained by converting the aggregated result of the occurrence frequency of "IAT") into BIN. The first service aggregated data 252-1 represents, for example, the occurrence frequency (density) of interpage IATs related to the first service as a histogram in the coordinate space. The first service aggregated data 252-1 is an example of visualization data. The second service aggregated data 252-2 to the ninth service aggregated data 252-9 are also data obtained in the same manner as the first service aggregated data 252-1. In the first service aggregated data 252-1 to the ninth service aggregated data 252-9, the use of each of the first service to the ninth service is between pages from the start timing when the user starts to the end timing when it is considered to end. It is data for displaying a time information image which is an image which visualized the occurrence frequency in IAT (usage time).

In the first service aggregated data 252-1 to the third service aggregated data 252-3, for example, the inter-page IATs are aggregated by classifying them into the types of browsed contents (pages). In the 4th service aggregated data 252-4 to the 9th service aggregated data 252-9, for example, the inter-page IAT is aggregated without being classified into the browsed pages. In the first service aggregated data 252-1 to the third service aggregated data 252-3, the inter-page IAT may be aggregated without being classified into page types. In the 4th service aggregated data 252-4 to the 9th service aggregated data 252-9, the inter-page IATs may be aggregated by classifying them into page types.

Part or all of the page-to-page IAT can be considered, for example, the service usage time. If the page-to-page IAT is long, it is considered that the service has been used. Therefore, for example, the time within the predetermined time among the page-to-page IAT may be regarded as the service usage time. The predetermined time here may be determined, for example, according to the type of service. For example, the route search service and the weather forecast service are expected to have a usage time of about 30 minutes at the longest, while the video distribution service is expected to have a long usage time of, for example, 1 to 2 hours. To. Therefore, for example, the predetermined time of the route search service or the weather forecast service may be shortened, and the predetermined time of the video distribution service may be lengthened.

The communication control unit 222 controls transmission / reception of the communication unit 210. The acquisition unit 224 acquires the first PV information to the ninth PV information received by the communication unit 210. The acquisition unit 224 acquires the first display page information to the third display page information and the first CV information to the third CV information added to the first PV information to the third PV information, respectively. The acquisition unit 224 notifies the generation unit 226 of each information such as the acquired first PV information to the ninth PV information, the first display page information to the third display page information, and the first CV information to the third CV information. The first PV information to the ninth PV information, the first display page information to the third display page information, and the first CV information to the third CV information are used by the user to use the first service to the ninth service provided to the user's terminal device. It is information that can recognize the usage time from the start timing that started to the end timing that is considered to have ended.

The generation unit 226 aggregates the first PV information to the ninth PV information, the first display page information to the third display page information, and the first CV information to the third CV information notified by the acquisition unit 224, and the first service to the ninth service. The first service aggregated data 252-1 to the ninth service aggregated data 252-9 for each of the above are generated. The generation unit 226 generates service aggregate data of a plurality of types of services.

In generating the first service aggregated data 252-1 to the third service aggregated data 252-3, the generation unit 226 uses the first CV information to the third CV information added to the first PV information to the third PV information, respectively. The generation unit 226 divides the first PV information to the third PV information according to the information on the presence or absence of CV included in the first CV information to the third CV information, and the first service aggregate data 252-1 to the third service aggregate data with and without CV. Generate data 252-3. The generation unit 226 notifies the display control unit 230 of the generated first service aggregate data 252-1 to ninth service aggregate data 252-9.

The setting unit 228 generates a mixed Gaussian distribution of the first service aggregated data 252-1 using the Gaussian Mixture Model based on the first service aggregated data 252-1 generated by the generation unit 226. Similarly, the setting unit 228 is a mixed gauss of the second service aggregated data 252-2 to the ninth service aggregated data 252-9 based on the second service aggregated data 252-2 to the ninth service aggregated data 252-9. Generate a distribution. FIG. 3 shows an example of the mixed Gaussian distribution L1.

The setting unit 228 derives and sets the session timeout period of the first service to the ninth service (hereinafter, referred to as "first timeout period" to "9th timeout period", respectively) based on the generated mixed Gaussian distribution. do. In setting the timeout period, the setting unit 228 determines the presence or absence of bimodality in the generated mixed Gaussian distribution. The bimodality of the mixed Gaussian distribution is common to the bimodality of the service aggregated data.

When the mixed Gaussian distribution has bimodality, the setting unit 228 sets, for example, the time for bimodal valley as the timeout period based on the time for bimodal valley. When it is determined that the mixed Gaussian distribution does not have bimodality, the integrated value of the occurrence frequency for each page-to-page IAT (every usage time) becomes a predetermined ratio or more, for example, 70% or more with respect to the total occurrence frequency. Set the range of interpage IAT starting from zero as the timeout period. The setting unit 228 notifies the display control unit 230 of the information of the set first time-out period to the ninth time-out period.

The display control unit 230 causes the display unit 280 to display a time information image that visualizes the service aggregated data based on the PV information. The display control unit 230 causes the display unit 280 to display a mixed gaussian distribution image that visualizes the mixed gaussian distribution generated by the setting unit 228. The display control unit 230 visualizes the time-out period set by the setting unit 228, and causes the display unit 280 to display a time-out period end time image indicating the end time of the time-out period.

The display unit 280 displays a time information image, a mixed Gaussian distribution image, and a timeout period end time image under the control of the display control unit 230. 4 and 5 are both views showing an example of an image displayed on the display unit 280. In the example shown in FIG. 4, the display unit 280 displays, for example, a time information image T1-1 regarding the first service with CV, a mixed Gaussian distribution image L1-1, and a timeout period end time image C1-1. Similarly, on the display unit 280, the time information images T2-1 and T3-1 regarding the second and third services with CV, the mixed Gaussian distribution images L2-1 and L3-1, and the timeout period end time image C2-1 are displayed. , C3-1, time information images T1-2 to T3-2 related to the first to third services without CV, mixed Gaussian distribution images L1-2 to L3-2, and timeout period end time images C1-2 to C3-2. Is displayed.

On the display unit 280, the time information images T1-1 to T3-1 and T1-2 to T3-2 are displayed in different colors according to the types of the classified pages. The display control unit 230 has a CV that visualizes the first service aggregated data 252-1 to the third service aggregated data 252-3 with CV based on the first PV information to the third PV information to which the CV information with CV is added. The time information images T1-1 to T3-1 and T1-2 to T3-2 are displayed on the display unit 280. The display control unit 230 visualizes the first service aggregated data 252-1 to the third service aggregated data 252-3 based on the first PV information to the third PV information to which the CV information without CV is added, and the time information without CV. The images T1-1 to T3-1 and T1-2 to T3-2 are displayed on the display unit 280.

In the example shown in FIG. 5, for example, the time information images T4 to T9, the mixed Gaussian distribution images L4 to L9, and the timeout period end time images C4 to C9 are displayed on the display unit 280. To. As shown in FIGS. 4 and 5, the display control unit 230 may display a plurality of images related to the first service to the ninth service together on the display unit 280, or may display any of them individually. good. The display control unit 230 may display a plurality of images related to the first service to the ninth service in any combination when the display unit 280 displays the plurality of images. The combination of a plurality of images related to the first service to the ninth service displayed on the display unit 280 may be set by, for example, an administrator who manages the information processing apparatus 200.

[Processing of information processing device 200]
Next, the processing in the information processing apparatus 200 will be described. FIG. 6 is a flowchart showing an example of processing of the information processing apparatus 200. In the information processing apparatus 200, the acquisition unit 224 determines whether or not the PV information transmitted by the first service providing apparatus 100-1 to the ninth service providing apparatus 100-9 has been received (S101). If it is determined that the PV information has not been received, the acquisition unit 224 repeats the process of S101 until the PV information is received.

When it is determined that the acquisition unit 224 has received the PV information, the generation unit 226 determines whether or not the PV information acquired by the acquisition unit 224 is any of the first PV information to the third PV information (S103). When it is determined that the PV information acquired by the acquisition unit 224 is any of the 4th PV information to the 9th PV information and not the 1st PV information to the 3rd PV information, the generation unit 226 performs the service aggregated data according to the acquired PV information. Is updated (S105). For example, when the acquisition unit 224 acquires the fourth PV information, the fourth service aggregated data 252-4 is updated based on the acquired fourth PV information.

When it is determined that the PV information acquired by the acquisition unit 224 is any of the first PV information to the third PV information, the generation unit 226 determines whether or not the CV information added to the acquired PV information is information with CV. (S107). When it is determined that the CV information added to the PV information is the information with CV, the generation unit 226 updates the service aggregated data with CV among the service aggregated data corresponding to the acquired PV information (S109). .. For example, when the acquisition unit 224 acquires the first PV information, the first service aggregate data 252-1 with CV is updated based on the acquired first PV information. When it is determined that the CV information added to the PV information is the information without CV, the generation unit 226 updates the service aggregated data without CV among the service aggregated data corresponding to the acquired PV information (S111). .. For example, when the acquisition unit 224 acquires the first PV information, the first service aggregated data 252-1 without CV is updated based on the acquired first PV information.

Subsequently, the setting unit 228 determines whether or not the updated service aggregate data is data for which a predetermined number or more of PV information has been collected (S113). When it is determined that the updated service aggregate data is not the data for which a predetermined number or more of PV information has been collected, the setting unit 228 returns to S101. When it is determined that the updated service aggregated data is data for which a predetermined number or more of PV information has been collected, the setting unit 228 generates a mixed Gaussian distribution of the service aggregated data using the Gaussian mixture model (S115).

Subsequently, the setting unit 228 determines whether or not the generated mixed Gaussian distribution has bimodality (S117). When it is determined that the generated mixed Gaussian distribution has bimodality, the setting unit 228 sets a time-out period in which the time of the bimodal valley is set as the timeout end time (S119). When it is determined that the generated mixed Gaussian distribution is not bimodal, the setting unit 228 determines that the integral value of the occurrence frequency for each page-to-page IAT is a predetermined ratio, for example, 70% or more with respect to the total occurrence frequency, from zero. The range of the starting page-to-page IAT is set as the timeout period (S121).

Subsequently, the display control unit 230 sets the time information image based on the service aggregate data generated by the generation unit 226, the mixed gauss distribution image based on the mixed gauss distribution generated by the setting unit 228, and the timeout period set by the setting unit 228. The display unit 280 displays the time-out period end time image based on the timeout period (S123). The display control unit 230 has S105 and S109. After updating the service aggregated data in S111, the time information may be displayed on the display unit 280. The display control unit 230 may display an image such as a time information image on the display unit 280 at other timings, for example, in response to a request from the administrator of the information processing apparatus 200 or the like. In this way, the information processing apparatus 200 ends the process shown in FIG.

The information processing apparatus 200 of the embodiment sets a time-out period based on the service aggregated data that aggregates the page-to-page IAT (usage time) of various services. Therefore, it is possible to help the service to time out at an appropriate time. The information processing apparatus 200 of the embodiment generates a mixed Gaussian distribution in setting the timeout period. Therefore, the time-out period can be easily set. When setting the timeout period, the bimodality of the service aggregate data is used. Therefore, an appropriate timeout period can be set.

In the above embodiment, the setting unit 228 sets the time-out period, but the time-out period may be set by, for example, the administrator of the information processing apparatus. In this case, the information processing apparatus 200 may display the time information image on the display unit 280 without deriving the time-out period, and the administrator who sees the time information image may set the time-out period.

In the above embodiment, when the mixed Gaussian distribution does not have bimodality, the setting unit 228 sets the timeout period according to the integral value of the occurrence frequency for each page-to-page IAT, but the mixed Gaussian distribution has bimodality. If there is, a timeout period may be set according to the integrated value of the occurrence frequency for each page-to-page IAT. The setting unit 228 may set the time-out period by another method, and may set the time-out period based on the characteristics of the service provided by the service providing device, for example. For example, as seen in the mixed Gaussian distribution image L4 of the top service and the mixed Gaussian distribution image L8 of the video distribution service shown in FIG. 5, when the usage time exceeds the timeout period, the timeout period is further extended. You may try to do it.

In the above embodiment, in the information processing device 200, the display control unit 230 causes the display unit 280 to display a time information image or the like, but the time information image or the like is the terminal device 10 or the first service providing devices 100-1 to 100-1. 9 The service providing device 100-9 or the like may be displayed. In this case, the information processing device 200 is in the communication control unit 222, and the information processing device 200 is connected to the terminal device 10 and the first service providing device 100-1 to the ninth service providing device 100-9, etc., with service aggregated data and mixed gauss. The distribution, timeout period, and the like may be transmitted to the communication unit 210. In this case, the communication control unit 222 sends various data such as service aggregate data to the communication unit 210 toward other devices such as the terminal device 10 and the first service providing device 100-1 to the ninth service providing device 100-9. This is an example of a transmission unit to be transmitted.

Although the embodiments for carrying out the present invention have been described above using the embodiments, the present invention is not limited to these embodiments, and various modifications and substitutions are made without departing from the gist of the present invention. Can be added.

10 ... Terminal devices 100-1 to 100-9 ... Service providing device 200 ... Information processing device 210 ... Communication unit 220 ... Processing unit 222 ... Communication control unit 224 ... Acquisition unit 226 ... Generation unit 228 ... Setting unit 230 ... Display control unit 250 ... Storage unit 252-1 to 252-9 ... First service aggregated data 280 Display unit NW ... Network

Claims (13)

An acquisition unit that acquires the start timing when the user starts using the service provided by the service providing device to the user's terminal device, and an acquisition unit.
Based on the aggregated result of totaling the frequency of occurrence of the time between the start timing and the next start timing, a plurality of usage times from the start timing started by the user to the end timing deemed to have ended are generated. , A generation unit that generates visualization data for displaying an image that visualizes the frequency of occurrence in the plurality of generated usage times.
Information processing device equipped with. A transmission unit for transmitting the visualization data to another device is further provided.
The information processing apparatus according to claim 1. A display control unit for displaying a time information image based on the visualization data on the display unit is further provided.
The information processing apparatus according to claim 1. The information processing device according to claim 3, wherein the generation unit generates the visualization data for each of a plurality of types of services. The generation unit classifies the types of contents included in the service and generates the visualization data.
The information processing apparatus according to claim 3 or 4. Further, a setting unit for setting a time-out period of the service based on the occurrence frequency in the plurality of usage times obtained based on the acquired information is further provided.
The information processing apparatus according to claim 1. The setting unit determines the presence or absence of bimodality in the aggregated result of totaling the occurrence frequencies, and when it is determined that there is bimodality, the time-out is based on the time of the bimodal valley. Set the period,
The information processing apparatus according to claim 6. The setting unit generates a mixed Gaussian distribution from the aggregated result, and determines the presence or absence of the bimodality based on the mixed Gaussian distribution.
The information processing apparatus according to claim 7. The setting unit sets a range of usage time starting from zero, in which the integral value of the occurrence frequency for each usage time is equal to or more than a predetermined ratio with respect to the total occurrence frequency, in the timeout period.
The information processing apparatus according to claim 6. The setting unit sets the timeout period according to the characteristics of the service.
The information processing apparatus according to claim 6. The service is a commerce service and
The generation unit classifies the service according to the presence or absence of conversion and generates the visualization data.
The information processing apparatus according to claim 1. Information processing equipment
The start timing when the user starts the use of the service provided by the service providing device to the user's terminal device is acquired, and the service is started.
Based on the aggregated result of totaling the frequency of occurrence of the time between the start timing and the next start timing, a plurality of usage times from the start timing started by the user to the end timing deemed to have ended are generated. , Generate visualization data for displaying an image that visualizes the occurrence frequency in the generated plurality of usage times.
Information processing method. For information processing equipment
The service providing device is made to acquire the start timing when the user starts the use of the service provided to the user's terminal device.
Based on the aggregated result of totaling the frequency of occurrence of the time between the start timing and the next start timing, a plurality of usage times from the start timing started by the user to the end timing deemed to have ended are generated. , Generate visualization data for displaying an image that visualizes the occurrence frequency in the generated plurality of usage times.
program.

Images