JP7193595B2 - INFORMATION SHARING SUPPORT DEVICE, INFORMATION SHARING SUPPORT METHOD, AND PROGRAM - Google Patents

Description

The present invention relates to an information sharing assistance device, an information sharing assistance method, and a program.

Conventionally, a combination of multiple interactions that are interactions with things, a combination of multiple user experiences that are perceptions and reactions of people using things, and a combination of multiple interactions and user experiences and a processing unit that extracts information based on the information in the memory in response to a request for information from the user (for example, patent document 1).

JP 2017-33426 A

However, with the above technology, there are cases where useful information cannot be shared among multiple users.

SUMMARY OF THE INVENTION The present invention has been made in consideration of such circumstances, and an object of the present invention is to provide an information sharing support device, an information sharing support method, and a program that enable a plurality of users to share useful information. be one.

One aspect of the present invention is a first image in which the input comment information is associated with the section so that a viewer can recognize that the comment information input by the user is a comment on a section set in advance. and a presenting unit that presents at least the first image generated by the image generating unit to a user.

According to one aspect of the present invention, useful information can be shared by a plurality of users.

1 is a diagram showing an example of a functional configuration of a reflection support system 1; FIG. 4 is a diagram showing an example of the contents of participant information 122. FIG. 3 is a diagram showing an example of an image IM1 provided to the terminal device 10; FIG. 3 is a diagram showing an example of an image IM2 provided to each terminal device 10. FIG. FIG. 10 is a diagram showing an example of an image IM3 including a reflection diagram in which reflection items and tasks are set; 4 is a sequence diagram showing the flow of processing for setting tasks and review items executed by the reflection support system 1; FIG. 4 is a diagram showing an example of the content of audio information 124. FIG. 4 is a diagram showing an example of an image IM4 showing a web page provided to the terminal device 10; FIG. FIG. 10 is a diagram showing an example of a reflection diagram image IM5 associated with a tag. FIG. 10 is a sequence diagram showing the flow of processing for attaching a sticky note, which is executed by the reflection support system 1; FIG. 10 is a diagram showing an example of an image IM6 in which tags are grouped; It is a figure which shows an example of image IM7 containing a hierarchy diagram. FIG. 10 is a sequence diagram showing a view layering process executed by the reflection support system 1; FIG. 10 is a diagram showing an example of a state in which a predetermined area of the reflection diagram is enlarged and displayed; FIG. 11 is a diagram showing an example of contents of enlarged information 126; FIG. FIG. 10 is a diagram showing an example of an image IM9 including discussion time provided to the user; It is a figure which shows an example of image IM9#. FIG. 10 is a diagram showing an example of an image showing the correspondence relationship between a section and a designated sticky note ID included in the section for each time; 4 is a sequence diagram showing a process of associating a focused sticky note with a focused time, which is executed by the reflection support system 1; FIG. 4 is a diagram showing an example of the content of keyword information 130. FIG. FIG. 4 is a diagram showing an example of a “summary” image generated by an image generation unit 108; It is a block diagram of 1 A of reflection support systems of a modification.

Hereinafter, embodiments of an information sharing support device, an information sharing support method, and a program according to the present invention will be described with reference to the drawings.

[overview]
The information sharing support device of this embodiment is, for example, a device that supports information sharing based on a method such as "reflection on a project". "Reflection on a project" is a method of looking back to share each person's thoughts with a team and derive the know-how that the team possesses. "Reflection on the project" means, for example, reflecting on what the team member feels while proceeding with the project, or extracting the practical intelligence (such as know-how) that drives the team member to work on the project. It is an activity to

An information sharing support device according to an embodiment is realized by one or more processors. The information sharing support device acquires comment information input by a user, and generates a first image in which the acquired comment information is associated with a preset section. The information sharing support device derives the user's degree of attention for each section, and generates a second image reflecting the degree of attention. Then, the information sharing support device presents the generated image to the user.

A partition is, for example, partitioned along two axes of task and item. A "task" is a task to be cleared in a project. An “item” is a review item in a project. For example, what they had difficulty in completing the task, how to overcome the difficulty, motivation, awareness, know-how, etc. "Associating" includes, for example, making it possible to identify that a comment is a comment for a section. Also, "correspondence" may be the inclusion of a comment within a section.

The "degree of attention" is derived, for example, based on the degree to which the comment information associated with the section is referred to by the user. "Referring" means, for example, that the user designates comment information, enlarges and visually recognizes it, or pays attention to a section.

[composition]
FIG. 1 is a diagram showing an example of the functional configuration of a reflection support system 1. As shown in FIG. The reflection support system 1 includes, for example, one or more terminal devices 10 (10-1 to 10-3 in FIG. 1) and an information sharing support device 100. FIG. These devices communicate with each other via a network NW. The network NW includes, for example, a WAN (Wide Area Network), a LAN (Local Area Network), the Internet, a leased line, a radio base station, a provider, and the like.

[Terminal device]
The terminal device 10 is a device used by a user, and is, for example, a mobile phone such as a smart phone, a tablet computer, a notebook computer, a desktop computer, or the like. The terminal device 10 may also include, for example, a camera, a microphone, a speaker, and the like.

In the terminal device 10, a UA (User Agent) such as a browser or an application program is activated. A user operates the terminal device 10 to access the information sharing support device 100 to input desired information or obtain desired information. Note that part or all of the functional configuration of the information sharing support device 100, which will be described later, may be included in the terminal device 10, and part or all of the information stored in the storage unit of the information sharing support device 100 may be included in the terminal device. 10 storage units.

When the terminal device 10 logs in to the information sharing support device 100, for example, a microphone provided in the terminal device 10 or connected to the terminal device 10 is controlled to be on. In this state, when the user inputs voice into the microphone, the terminal device 10 transmits the input voice information to the information sharing support device 100 . The information sharing support device 100 transmits the transmitted voice to the other terminal device 10 . Then, the other terminal device 10 causes the speaker to output the acquired audio information. This enables conversation between users of the terminal devices 10 . Further, when the terminal device 10 logs in to the information sharing support device 100 , the camera of the terminal device 10 may be controlled to be turned on and the image of the user may be transmitted to the information sharing support device 100 . Accordingly, images are shared among the terminal devices 10 .

Note that the terminal device 10 may transmit text to the information sharing support device 100 instead of (or in addition to) voice. In this case, the information sharing support device 100 transmits the transmitted text to the other terminal device 10 . The text is thereby shared among the terminal devices 10 .

[Information sharing support device]
The information sharing support device 100 includes, for example, a communication unit 102, an information management unit 104, an information processing unit 106, an image generation unit 108, an audio analysis unit 110, a conversion processing unit 112, a presentation unit 114, a storage and a section 120 . The information management unit 104, the information processing unit 106, the image generation unit 108, the sound analysis unit 110, the conversion processing unit 112, and the presentation unit 114 are implemented by a hardware processor such as a CPU (Central Processing Unit) stored in a storage device. It is realized by executing a program. In addition, these functional units may be realized by hardware such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), GPU (Graphics Processing Unit), It may be realized by cooperation of software and hardware. Further, the above program may be stored in a storage device in advance, or may be stored in a detachable storage medium such as a DVD or CD-ROM, and the storage medium may be installed in the drive device of the information sharing support device 100. may be installed in the storage device by

The storage unit 120 is realized by, for example, ROM (Read Only Memory), flash memory, SD card, RAM (Random Access Memory), HDD (Hard Disc Drive), register, and the like. Also, the storage unit 120 may be a NAS (Network Attached Storage), an external storage server device, or the like.

The storage unit 120 stores, for example, participant information 122, voice information 124, expanded information 126, text information 128, and keyword information 130. FIG.

FIG. 2 is a diagram showing an example of the contents of the participant information 122. As shown in FIG. The participant information 122 includes, for example, identification information of the terminal device 10 (for example, an IP address; hereinafter, terminal ID), user identification information (hereinafter, user ID), and identification information of a sticky note (hereinafter, sticky note ID) to be described later. are information associated with each other.

The communication unit 102 communicates with the terminal device 10 via the network NW. The communication unit 102 includes, for example, a communication interface such as a NIC (Network Interface Card).

The information management unit 104 acquires information transmitted by the terminal device 10 based on the communication result of the communication unit 102 and stores the acquired information or the processing result of the own device in the storage unit 120 . The information management unit 104 acquires from the terminal device 10 comment information input by the user and voice information input by the user into the microphone of the terminal device 10 .

The information processing unit 106 associates the comment information acquired by the information management unit 104 with the user ID of the user who proposed the comment or the terminal ID of the terminal device 10 used by the user, and further stores the comment information with the specified The storage unit 120 stores the information associated with the section in which the task and the item are associated. The information processing unit 106 derives the degree of attention for the section, and stores the derivation result in the storage unit 120 .

The image generator 108 generates various images based on the comment information acquired by the information manager 104 . Details will be described later.

The speech analysis unit 110 recognizes the speech of each user based on the speech information acquired by the information management unit 104 .

The conversion processing unit 112 converts the speech recognized by the speech analysis unit 110 into text, and generates text information 128 in which the text converted into text and the user who uttered the speech corresponding to the text are associated with each other.

The presentation unit 114 presents the image generated by the image generation unit 108 to the user. The presentation unit 114 associates the audio information acquired by the information management unit 104 with the section and presents them to the user.

[Process for setting tasks and retrospective items]
An example of a web page provided to the terminal device 10 by the information sharing support device 100 will be described. For example, information sharing support device 100 provides image IM1 shown in FIG. 3 to terminal devices 10-1 and 10-2. Image IM1 includes, for example, sticky note region T1 and send button B1 displayed on the display unit of terminal device 10 .

The sticky note area T1 is an area where the user inputs information for discussing the theme of reflection. For example, in the sticky note area T1, "what has been done" in a theme (for example, a project) is input. When the user operates the send button B1, the information input to the sticky note region T1 is sent to the information sharing support device 100. FIG. The information processing unit 106 of the information sharing support device 100 acquires the information input to the sticky note area T1 transmitted from each terminal device 10, and stores the acquired information input to the sticky note area T1, the sticky ID, and the terminal device. 10 identification information (or user identification information) are associated with each other and stored in the storage unit 120 .

As described above, when "what has been done" is input, the presentation unit 114 of the information sharing support device 100 provides each terminal device 10 with the image IM2 shown in FIG. . The image IM2 includes, for example, a matrix-like table (hereinafter referred to as a reflection diagram). A reflection diagram is a matrix for reflection on a theme. For example, in the reflection diagram, the vertical axis consists of reflection items 1 to 4, and the horizontal axis consists of tasks 1 to 4 whose contents are displayed.

Each area corresponding to a review item is provided with an input area for inputting a review item. For example, when the user operates the input area AR11, a pull-down menu is displayed, and the user can set a retrospective item in the input area AR11 by selecting a retrospective item from the pull-down menu. It should be noted that the review items may be manually input, or may be set in advance.

Each area corresponding to a task is provided with an input area AR12 for inputting a task. For example, when the user operates the input area AR12, a pull-down menu is displayed, and the user can set a task in the input area AR12 by selecting a task from the pull-down menu.

The task displayed by the pull-down menu is, for example, the content that was input to the sticky note region T1 and transmitted to the information sharing support device 100 by the terminal device 10. FIG. For example, while having a conversation, the user can select tasks so that they are arranged in chronological order, or select tasks of high importance. Further, in the image IM2, when the user operates a predetermined operation or a button (not shown), the information input to the sticky note area T1 may be displayed as a list. Alternatively, the task may be entered manually.

The processing as described above is performed, and review items and tasks are set. FIG. 5 is a diagram showing an example of an image IM3 including a reflection diagram in which reflection items and tasks are set.

(Sequence (Part 1))
FIG. 6 is a sequence diagram showing the flow of processing for setting tasks and review items executed by the reflection support system 1. As shown in FIG. In the following description, processing of terminal devices 10-1 and 10-2 and information sharing support device 100 will be mainly described.

First, when terminal devices 10-1 and 10-2 access information sharing support device 100 and input information for login (S10, S12), information processing unit 106 of information sharing support device 100 10 and information registered in the storage unit 120 in advance. Then, when the authentication is established, the information sharing support device 100 provides the web page as shown in FIG. 3 to the terminal devices 10-1 and 10-2 (S14, S16).

Next, the terminal device 10-1 transmits, for example, the voice input to the microphone to the information sharing support device 100 as voice information (S18). The information management unit 104 of the information sharing support device 100 acquires the voice information. The information processing unit 106 associates the voice information with the identification information of the terminal device 10 and stores it in the storage unit 120 as the voice information 124 (S20).

FIG. 7 is a diagram showing an example of the content of the audio information 124. As shown in FIG. The voice information 124 is information in which voice information, terminal device identification information, and user identification information are associated with each other.

Returning to the description of FIG. Next, the presentation unit 114 transmits the voice information transmitted by the terminal device 10-1 to the terminal device 10-2 (S22). By transmitting and receiving voice information in this manner, the user who manages the terminal device 10 can have a conversation.

Next, the terminal device 10-2 transmits the tag shown in FIG. 3 to the information sharing support device 100 (S24), and the terminal device 10-1 transmits the tag to the information sharing support device 100 (S26). The information processing unit 106 of the information sharing support device 100 associates the sticky note information transmitted in S24 and S26 with the identification information of the terminal device 10 and stores it in the storage unit 120 (S28).

Next, the terminal device 10-2 performs an operation to set a task (S30). Next, the image generation unit 108 generates an image in which tasks are set for the reflection items in the reflection diagram (S32). Then, the presentation unit 114 presents the images generated by the image generation unit 108 to the terminal devices 10-1 and 10-2 (S34, S36).

[Processing to attach a sticky note]
FIG. 8 is a diagram showing an example of an image IM4 showing a web page provided to the terminal device 10. As shown in FIG. For example, information sharing support device 100 provides image IM4 shown in FIG. 8 to terminal devices 10-1 and 10-2. The image IM4 includes, for example, a tag area T2 displayed on the display unit of the terminal device 10, a designation button B10 for specifying a position to paste the tag, a send button B11, and a return button B12 for returning to the reflection diagram. When the user operates the button B12 for returning to the reflection diagram, the image IM4 transitions to an image as shown in the image IM3 in FIG.

In the sticky note region T2, for example, the content of the review item for the task is input. When the user operates the designation button B10, a combination of review items and task contents is displayed. When the user specifies a combination, the information input to the tag area T2 is associated as a tag with the section corresponding to the specified combination in the reflection diagram. The information processing unit 106 of the information sharing support device 100 acquires the information input to the sticky note region T2 transmitted from each terminal device 10, and combines the acquired information input to the sticky region T2, the sticky ID, and the terminal device. 10 and the specified partition are associated with each other and stored in the storage unit 120 .

FIG. 9 is a diagram showing an example of the image IM5 of the reflection diagram associated with the sticky note. In image IM5, the sticky note sent by the user is attached to the reflection diagram. Image IM5 in FIG. 9 is shared by each terminal device 10 . This allows the user to recognize the thoughts of each user. The image IM5 is an example of the "first image".

Also, for example, the sticky note is provided with information capable of identifying the user who proposed the comment information or the terminal device used by the user. For example, the sticky note may be given user identification information (or terminal device identification information), or may be displayed with different brightness or color for each user identification information. Also, the identification information of the user may be displayed when the sticky note is operated. Thereby, the users can recognize the way of thinking of each user on a user-by-user basis.

(Sequence (Part 2))
FIG. 10 is a sequence diagram showing the flow of processing for attaching a tag executed by the reflection support system 1. As shown in FIG.

First, presentation unit 114 of information sharing support device 100 provides a web page to terminal devices 10-1 and 10-2 (S100, S102). Next, the terminal device 10-1 inputs an opinion on a sticky note included in the provided web page, and transmits information in which the sticky note including the opinion and the identification information of the user are associated with each other to the information sharing support device 100. (S104). Next, the information processing unit 106 of the information sharing support device 100 associates the sticky note with the designated section in the reflection diagram and stores it in the storage unit 120 (S106). In addition, the terminal device 10-2 inputs an opinion on a sticky note on the provided web page, and transmits information in which the sticky note including the opinion and the identification information of the user are associated with each other to the information sharing support device 100 (S108). . Next, the information processing unit 106 of the information sharing support device 100 associates the sticky note with the designated section in the reflection diagram and stores it in the storage unit 120 (S110).

Next, the image generation unit 108 generates an image in which the tag is associated with the designated section in the reflection diagram (S112). Next, the presentation unit 114 presents the images generated by the image generation unit 108 to the terminal devices 10-1 and 10-2 (S114, S116). Note that the process of S112 may be performed immediately after the process of S106, and the presentation unit 114 may transmit the image generated by the image generation unit 108 to the terminal device 10-1.

[Processing for grouping sticky notes]
FIG. 11 is a diagram showing an example of an image IM6 in which tags are grouped. The image IM6 further includes a grouping button B20 and a hierarchy diagram button B21 in addition to the reflection diagram. For example, when the user operates the grouping button B20 to select tags to be grouped, the tags are grouped. Then, the grouped sticky notes change in a manner distinguishable from other sticky notes. Grouping may also be done in multiple hierarchies. For example, among grouped sticky notes, sticky notes may be further grouped.

Further, when a predetermined operation is performed on a section, information indicating that the discussion has ended may be associated with the section on which the operation was performed.

As described above, when the hierarchy diagram button B21 is operated after the tags are grouped, the hierarchy diagram is displayed. FIG. 12 is a diagram showing an example of an image IM7 including a hierarchical diagram. For example, in the hierarchical diagram, how the user's opinion changes for each task and review item is displayed. For example, in the first layer, if the sticky notes of users A and B are grouped and the sticky note of C is not grouped, the views of A and B are grouped, and the views of C and the views of A and B are An image is generated that includes a branching icon. For example, if the sticky notes of user A and user B are not grouped in the second layer, an image including an icon that diverges A's view and B's view is generated.

As described above, the views of the user are grouped, and the grouped views are visually displayed on the display unit of the terminal device 10 . As a result, the user can deepen his/her understanding of the content of the discussion.

Note that the process of layering the user's opinion may be performed by speech analysis process, text analysis process, or the like. For example, the information sharing support device 100 may group user opinions based on the user's voice information, a voice recognition model (not shown), and a text recognition model (not shown). For example, the speech analysis unit 110 uses a speech recognition model (not shown) for converting speech into text, and converts the user's speech information into text in association with the user. Then, the conversion processing unit 112 groups the converted texts using a text recognition model (not shown). A text recognition model is a model that interprets the meaning of text and identifies whether it is a positive statement or a negative statement. For example, when user B makes a statement that affirms A's statement after user A's statement, the statements of users A and B are grouped.

(Sequence (Part 3))
FIG. 13 is a sequence diagram showing a view layering process executed by the reflection support system 1. In FIG.

First, when the user performs an operation to select a sticky note, the terminal device 10-1 transmits information based on the operation to the information sharing support device 100 (S200). Next, the information processing unit 106 of the information sharing support device 100 groups the sticky notes using information based on the operation, and stores the grouped information in the storage unit 120 (S202). Next, the image generation unit 108 of the information sharing support apparatus 100 generates an image including the grouped sticky notes (S204). Next, presentation unit 114 provides the generated images to terminal devices 10-1 and 10-2 (S206, S208).

Next, the terminal device 10-1 requests the information sharing support device 100 to provide the hierarchy diagram (S210). Next, the image generation unit 108 of the information sharing support apparatus 100 generates an image including a hierarchical diagram based on the grouping process in S202 (S212). Next, the presentation unit 114 provides the generated layer diagram image to the terminal device 10 (S214).

[Processing for Visualizing Discussion Time]
FIG. 14 is a diagram showing an example of how a predetermined area of the reflection diagram is enlarged and displayed. When the user performs a predetermined operation, part of the reflection diagram is enlarged as shown in FIG. Note that, for example, when an operation is performed to enlarge a section in which retrospective item 3 and task 3 are associated with each other, the image generation unit 108 enlarges and displays the section, and adds the label of retrospective item 3 and the task to the section. Generate an image associated with 3 labels. For example, in the example of the image IM8 in FIG. 14, among the areas AR21 to AR24, the area AR22 displays the contents of the review item 3, the area AR23 displays the contents of the task 3, and the area AR24 displays the contents of the section. Displays comment information. Then, the presentation unit 114 presents the generated image to the user.

The information processing unit 106 stores the segment (focus area) corresponding to the enlarged task and the review item, the time at which the reflection diagram was enlarged, and the specified sticky note ID as enlarged information 126 in which they are associated with each other. be memorized. FIG. 15 is a diagram showing an example of the contents of the expansion information 126. As shown in FIG. The information management unit 104 refers to the expanded information 126 to estimate the conversation time for a predetermined section, and provides the estimation result to the user. For example, the information processing unit 106 totals the time associated with the focus area to estimate the conversation time (an example of the “degree of attention”). The degree of attention is derived such that the degree of attention for a section for which the enlargement operation has been performed by the user increases. The image generation unit 108 generates an image including the discussion time estimated by the information processing unit 106 .

FIG. 16 is a diagram showing an example of an image IM9 including discussion time provided to the user. The image IM9 is an example of a "second image" or a "third image". A square column included in each section in FIG. 16 indicates the discussion time (an example of the “degree of attention”) for the review item and task in that section. Also, the number of tags in the above section indicates the number of associated tags in that section. Furthermore, in image IM9, the total time spent discussing the task and the review item are associated. The number of sticky notes or the total time is another example of the "level of attention".

For example, the information processing unit 106 totals the discussion time for each task. The image generator 108 generates an image IM9 including the total discussion time. Further, the information processing unit 106 may total the discussion time for each review item instead of (or in addition to) each task. For example, when there is a predetermined commonality between the tasks (first label) among the tasks and retrospective items associated with the sections, the information processing unit 106 determines that the retrospective item (second label) is common. Aggregate the degree of attention for each section. Then, image generator 108 generates image IM9# based on the aggregated values. FIG. 17 is a diagram showing an example of image IM9#. Image IM9# is an example of "fourth image" or "third image". In addition, when there is no commonality between tasks, the information processing unit 106 aggregates the degree of attention for each section having common tasks.

“Predetermined commonality exists between tasks” refers to tasks in which there are words common to the contents of the tasks, and tasks in which preset words and sentences exist. For example, when the screen design of a web page is the theme, the contents of the tasks are "rough sketch design", "prototype design", "completed version design", etc. be. Further, examples of tasks having commonalities include "top screen design", "first sub-screen design", and "second sub-screen design". Image IM9 or IM9# may include a button for switching between calculating discussion time for each task and calculating discussion time for each review item.

Further, in addition to the total time of discussion, keywords extracted by voice analysis, which will be described later, may be added to sections, tasks, and reflection items. Also, in FIG. 16 or 17, when the user performs a predetermined operation on a predetermined section, the image transitions to an enlarged view as shown in FIG. 14 centering on the operated section.

As described above, the discussion time for each section is provided visually to the user. As a result, the user can easily recognize the items, tasks, etc. in which the user spends a long time discussing the theme.

Note that the information processing unit 106 may derive the degree of attention based on the degree to which the tag (comment information) associated with the section is referred to by the user. For example, the time during which the user performs an operation such as designating (or instructing) a predetermined sticky note or an operation for enlarging the sticky note is calculated. Then, the information processing unit 106 derives the degree of attention of the section associated with the sticky note to be operated with a tendency to increase as the operation is performed for a longer period of time.

Further, when the user performs a predetermined operation, the user is provided with an image IM10 showing the corresponding relationship between the section and the designated sticky note ID included in the section for each time, as shown in FIG. This image is an image generated by the image generation unit 108, and is an example of the "fifth image in which the audio timetable and the sections are associated".

This allows the user to visually recognize the time spent discussing the selected sticky note. For example, when the user wants to acquire the voice of the discussion of a given sticky note ID, the user can easily acquire the voice of the discussion of the sticky note by acquiring the voice corresponding to the time associated with the sticky ID. .

[Sequence (Part 4)]
FIG. 19 is a sequence diagram showing a process of associating a focused sticky note with a focused time, which is executed by the reflection support system 1. As shown in FIG.

First, the terminal device 10 transmits to the information sharing support device 100 information instructing to enlarge and display a predetermined area (S300). Next, the presentation unit 114 of the information sharing support device 100 transmits to the terminal device 10 an image obtained by enlarging a predetermined area generated by the image generation unit 108 based on the instruction provided by the terminal device 10 (S302). , S304). Next, the information processing unit 106 associates the area of the enlarged image with the time and stores them in the storage unit 120 (S306).

Next, when the user selects a sticky note while the image in which the predetermined area is enlarged is displayed on the display unit of the terminal device 10, the terminal device 10 transmits the information of the selected sticky note to the information sharing support device 100. (S308). Next, the information processing section 106 causes the storage section 120 to store the selected tag and the time in association with each other (S310). Next, the image generation unit 108 generates an image that identifiably represents the selected sticky note and the non-selected sticky note. Then, the presentation unit 114 provides the terminal device 10 with the image generated by the image generation unit 108 (S312, S314).

[Voice Analysis]
The speech analysis unit 110 of the information sharing support device 100 may analyze speech and extract keywords, which are words that appear frequently. For example, the speech analysis unit 110 extracts, as keywords, words and sentences that have appeared more than a predetermined number of times within a predetermined time and is different from preset words and sentences, and uses the extracted keywords as keywords. The information 130 is stored in the storage unit 120 . The preset words and sentences are words and sentences commonly used in daily conversation.

FIG. 20 is a diagram showing an example of the contents of the keyword information 130. As shown in FIG. The keyword information 130 is information in which the extracted keyword, the section from which the keyword was extracted, and the time when the keyword appeared are associated with each other.

For example, the presentation unit 114 refers to the keyword information 130 in response to a request from the user, and provides the user with information in which the keyword, the section where the keyword appears, and the appearance time are associated with each other. As a result, the keywords in the discussion and the information related to the keywords are visibly provided to the user, so that the content of the discussion can be more easily recognized.

FIG. 21 is a diagram showing an example of a “summary” image generated by the image generation unit 108. As shown in FIG. The "summary" image includes information and the know-how input screen IM12 associated with the processing results described above. The “summary” image is presented to the user, for example, when the user performs a predetermined operation. For example, the "summary" image includes, in addition to the image shown in FIG. A send button B32 is included.

For example, when the button B30 is operated, the reflection diagram shown in FIG. When the button B31 is operated, the image IM13 including the text and keywords corresponding to the voice corresponding to the task and item is displayed. In this image IM13, the text is associated with information for identifying the speaker, the time at which the speech was made, the tag ID selected at the time of the speech, and the like. Image IM11 or image IM13 is "a sixth image in which information based on audio information, a section, and information about a comment associated with the section are associated with each other". A “summary” image or an image IM13, which will be described later, is an example of “information analyzed by the analysis unit”.

For example, the user accumulates know-how by inputting know-how to the know-how input image IM13 while referring to reflection diagrams, texts corresponding to voices, keywords, and the like. For example, for each scene (for example, task), what to do, attitude, motivation, etc. are input, and the know-how is summarized.

When the sticky note selection button B40, B41, or B42 of the know-how input image IM13 is operated, a list of sticky notes associated with the input content (for example, a reflection diagram associated with the sticky notes) is displayed on the display unit. When the user selects a sticky note from the list of sticky notes, the image generating unit 108 generates an image in which the information of the sticky note is associated with the input content, or an image in which the link of the image indicating the content of the sticky note is associated with the input content. Generate. Then, when the user operates the button B32 after collecting the know-how, the collected know-how is transmitted to the user's terminal device 10 set in advance.

In this way, since each content of the discussion is associated and visualized, the user can easily summarize the know-how obtained from the discussion and share the summarized information among the users.

[Concrete example]
The details of the “reflection on the project” are described below.
Implementation timing: Once a month, or at a good timing for the progress of the project.
Participating members; members who were involved in the range to look back on

(STEP1) Advance preparation Time: 30 minutes Participating members: several key members of the project Things to prepare: Reflection support system 1 (or information sharing support device 100), materials to remember what has been done To do; Reflection support for what has been done Fill in the sticky notes provided by the system.

(STEP2) Reflection meeting Time: 60-90 minutes Participating members: Team members (everyone involved if possible)
Things to prepare: Reflection support system 1 (or information sharing support device 100), materials for remembering what has been done, and other materials Things to do: Enter what you felt when you performed the task on a sticky note provided to the reflection support system 1 do. In addition, while discussing with the members what they felt when the task was carried out, they looked back.

Set up the venue before starting the meeting. For example, the user can visually recognize the procedure of what to do and the material to remember what was done in the range of looking back. It also determines the user's role. For example, a facilitator who moderates the review, a questioner who actively asks questions to the members, and a recorder who takes notes and inputs the remarks of the speaker are determined.

In the discussion, questions are asked in terms of, for example, (1) to (4) for the review items. (1) Ask the question, “What did you feel about 〇〇 specifically?” (2) Ask "How did you do XX?" and ask for details. (3) Ask “Why did you do XX?” and ask why you did it. (4) Ask “How was Mr. XX?” Opinions expressed in the discussion as described above are input to the information sharing support device 100, and reflection diagrams are created and examined.

(STEP 3) Compilation of know-how The coordinator member summarizes the know-how using the image shown in FIG. 20 described above. The compiled know-how is then shared among the members. In this way, intelligence such as know-how is shared.

[Modification]
FIG. 22 is a configuration diagram of a reflection support system 1A of a modified example. The reflection support system 1A includes, for example, one or more terminal devices 10, an information sharing support device 100, and a call server 200. FIG.

The call server 200 acquires voice information, which is the voice input by the user to the terminal device 10 , and transmits the acquired voice information to the other terminal devices 10 and the information sharing support device 100 . The call server 200 is a system for conducting conferences and calls between terminal devices 10 in remote locations. The information sharing support device 100 analyzes voice information acquired from the call server 200 . For example, the storage unit 120 stores feature information in which voice feature amounts extracted in advance from the user's voice information are associated with the user. A voice feature amount is an index derived based on the frequency spectrum of voice. The speech analysis unit 110 refers to the feature information described above to identify the user who made the utterance.

Note that the plurality of terminal devices 10 may communicate directly without going through the call server 200 or the information sharing support device 100 to transmit and receive voice information.

According to the embodiment described above, the information sharing support apparatus 100 includes the information management unit 104 that acquires comment information input by the user, and the comment information acquired by the information management unit 104 in a preset section. An image generation unit 108 that generates the associated first image, and an information processing unit 106 that derives the user's degree of attention for each section, and the image generation unit 108 generates a second image reflecting the degree of attention. By further including the presentation unit 114 that presents the image generated by the image generation unit 108 to the user, a plurality of users can share useful information.

As described above, the mode for carrying out the present invention has been described using the embodiments, but the present invention is not limited to such embodiments at all, and various modifications and replacements can be made without departing from the scope of the present invention. can be added.

1, 1A Reflection support system 10 Terminal device 100 Information sharing support device 102 Communication unit 104 Information management unit 106 Information processing unit 108 Image generation unit 110 Sound analysis unit 112 Conversion processing unit 114 Presentation unit 120 Storage unit 122 Participant information 124 Voice information 126 Expansion information 128 Text information 130 Keyword information

Claims (9)

an image generation unit that generates a first image in which the input comment information is associated with the section so that a viewer can recognize that the comment information input by the user is a comment on a section set in advance; ,
a presentation unit that presents at least the first image generated by the image generation unit to a user;
The image generation unit generates a second image reflecting the degree of attention of the user for each section,
The presentation unit presents the second image generated by the image generation unit to the user.
Information sharing support device. The image generation unit adds, to the comment information associated with the section, information capable of identifying a user who proposed the comment information or a terminal device used by the user.
The information sharing support device according to claim 1 . A processing unit that aggregates the degree of attention for each section having a common label assigned to the section,
wherein the image generator generates a third image based on the aggregated values;
The information sharing support device according to claim 1 or 2 . The partition is partitioned by at least two axes of a first label and a second label,
when there is a predetermined commonality between the first labels, totaling the degrees of attention of the sections having the second labels in common;
a processing unit that aggregates the degree of attention of the sections having the common first labels when there is no predetermined commonality between the first labels;
The image generator generates a fourth image based on the aggregated values.
The information sharing support device according to any one of claims 1 to 3 . The image generation unit generates a fifth image that associates a timetable of audio information, which is audio input by the user, with the section,
The presentation unit presents the user with a fifth image generated by the image generation unit.
The information sharing support device according to any one of claims 1 to 4 . The image generation unit generates a sixth image in which information based on audio information, which is audio input by a user, is associated with the section and information related to comment information associated with the section,
The presentation unit presents the sixth image generated by the image generation unit to the user.
The information sharing support device according to any one of claims 1 to 5 . a speech recognition unit that recognizes the speech of each user based on speech information that is the speech input by the user;
an analysis unit that converts the speech recognized by the speech recognition unit into text, and associates the text that has been converted into text with a user who has uttered a voice corresponding to the text;
The presentation unit presents the information analyzed by the analysis unit to the user,
The information sharing support device according to any one of claims 1 to 6 . the computer
image generation processing for generating a first image in which the input comment information is associated with the section so that a viewer can recognize that the comment information input by the user is a comment on a section set in advance; ,
a presentation process of presenting at least the first image generated by the image generation process to a user;
In the image generation process, further generating a second image reflecting a user's degree of attention for each section,
In the presentation process, further presenting the second image to the user;
Information sharing support method. to the computer,
image generation processing for generating a first image in which the input comment information is associated with the section so that a viewer can recognize that the comment information input by the user is a comment on a section set in advance; ,
a presentation process of presenting at least the first image generated by the image generation process to the user;
In the image generation process, further generating a second image reflecting the degree of attention of the user for each section,
Further presenting the second image to the user in the presentation process;
program.

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