JP7201762B2 - Servers, Programs, and Electronic Receipt Systems - Google Patents

Description

Embodiments of the present invention relate to servers , programs , and electronic receipt systems .

2. Description of the Related Art Conventionally, there has been known a mechanism called an electronic receipt in which a receipt given to a shopper from a store at the time of product payment is electronically transferred to the shopper's portable terminal or the like.

Converting receipts to electronic data in this way is beneficial for shoppers, as household accounts can be electronically and automatically kept. In addition, by introducing the system of electronic receipts, it is possible to reduce the consumption of receipt paper, which is beneficial for stores that have introduced the system.

By the way, conventionally, in a retail store, there is a case in which a handwritten signature or a stamp is added to a printed paper receipt of a customer's copy, and some kind of business operation is performed based thereon.

For example, there are cases where certain incentives (gift exchange, parking ticket issuance, etc.) are given to consumers who meet specific conditions, such as purchasers of prescribed products and purchasers of a prescribed amount or more. In this case, by adding a mark (stamp) indicating that the incentive has been granted to the printed paper receipt of the customer copy, it is used to judge whether the right has been exercised in the past.

In addition, when a product is returned, the product may be returned after adding a strike-through line to the printed paper receipt for the customer and correcting the amount by handwriting.

However, when the electronic receipt mechanism is introduced, there is a problem that the existing operation as described above cannot be performed.

The problem to be solved by the present invention is to provide a server , a program , and a server that enable stamping and handwriting operation to electronic receipt information later without changing the stored electronic receipt information. To provide an electronic receipt system .

The server of the embodiment includes determination means for determining whether or not information relating to an inquiry of electronic receipt information indicating transaction details of the product for payment has been received from a terminal device possessed by a purchaser of the product for payment; When the determination means determines that the information related to the inquiry has been received, the electronic receipt information corresponding to the inquiry is transmitted to the terminal device, and information indicating returned goods is associated with the electronic receipt information includes the electronic receipt information, the product name of the product to be returned that is included in the electronic receipt information, and the stamp specified for return that is associated with the product to be returned, in association with each other. and transmitting means for transmitting to the terminal device so that the terminal device can display .

An electronic receipt system according to an embodiment is an electronic receipt system that includes a server that manages electronic receipt information indicating transaction details of a product for payment, and a terminal device owned by a purchaser of the product for payment, wherein the server determining means for determining whether or not information related to the inquiry of the electronic receipt information has been received from the terminal device; and when the determination means determines that the information related to the inquiry has been received from the terminal device, transmitting means for transmitting the electronic receipt information corresponding to the inquiry, and transmitting the information representing the returned goods together with the electronic receipt information when the information representing the returned goods is associated with the electronic receipt information; When the information indicating the return is received together with the electronic receipt information, the terminal device associates the product name of the product to be returned contained in the electronic receipt information with the product to be returned when displaying the electronic receipt information. and an output means for outputting the stamp specified for returned goods in a state of being associated with each other .

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to the first embodiment. FIG. 2 is a block diagram showing the essential configuration of the POS terminal. FIG. 3 is a block diagram showing the essential configuration of the electronic receipt server. FIG. 4 is a block diagram showing the essential configuration of the electronic receipt management server. FIG. 5 is a schematic diagram exemplifying the data structure of the stamp management table. FIG. 6 is a block diagram showing the main configuration of the mobile terminal. FIG. 7 is a functional block diagram of electronic receipt processing in a POS terminal. FIG. 8 is a diagram schematically showing an example of receipt information. FIG. 9 is a diagram schematically showing an example of electronic receipt information. FIG. 10 is a flow chart showing the flow of electronic receipt processing at the POS terminal. FIG. 11 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt server. FIG. 12 is a functional block diagram relating to electronic receipt management processing and information transmission processing in the electronic receipt management server. FIG. 13 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt management server. FIG. 14 is a functional block diagram relating to electronic receipt receiving processing and electronic receipt browsing processing in a mobile terminal. FIG. 15 is a flow chart showing the flow of electronic receipt receiving processing and electronic receipt viewing processing in the portable terminal. FIG. 16 is a diagram showing an example of returned goods electronic receipt information displayed on the display unit of the portable terminal. FIG. 17 is a diagram showing screen transitions related to stamp processing in the electronic receipt system according to the second embodiment. FIG. 18 is a diagram showing an example of electronic receipt information displayed on the display unit of the mobile terminal. FIG. 19 is a diagram showing an example of electronic receipt information displayed on the display unit of the mobile terminal.

One embodiment of the present invention will be described below with reference to the drawings.

(First embodiment)
FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to the first embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, and a mobile terminal .

The POS terminal 1 and the store server 2 are provided inside the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). Also, the POS terminal 1 and the store server 2 can be connected to a network N2 that connects the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. be. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a merchandise sales data processing device that executes merchandise sales data processing. The POS terminal 1 generates receipt information including the transaction details of the product to be settled, and outputs a paper receipt by printing the receipt information with a printer 13, which will be described later. Also, the POS terminal 1 outputs (transmits) the electronic receipt information obtained by converting the data format of the receipt information to the electronic receipt server 3 via the network N2. A method for transmitting the electronic receipt information is not particularly limited, and general-purpose protocols such as HTTP and HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be plural.

The store server 2 centrally manages product sales data processing performed by the POS terminal 1 . For example, the store server 2 stores and manages merchandise sales data generated by merchandise sales data processing of the POS terminal 1, and stores and manages merchandise data files and the like used for merchandise sales data processing.

The number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be plural. In this embodiment, the POS terminal 1 outputs electronic receipt information. may be converted to be output to the electronic receipt server 3 as electronic receipt information.

The electronic receipt server 3 is provided at the headquarters P2 of a company that operates stores or chain stores (hereinafter referred to as stores), and functions as a corporate receipt management server that manages electronic receipt information for each company that operates stores. do. The electronic receipt server 3 has functions such as sales management, sales analysis, inventory management, etc. of a company that operates a store, for example.

That is, the electronic receipt server 3 is a product or service seller that operates stores such as convenience stores, supermarkets, food stores, drug stores, apparel stores, home appliance stores, department stores, household goods stores, and restaurants. Multiple units are provided for each company.

The electronic receipt server 3 also receives the electronic receipt information transmitted from the POS terminal 1 via the network N2. The electronic receipt server 3 also transmits the received electronic receipt information to the electronic receipt management server 4 via the network N3 connecting the headquarters P2 and the electronic receipt center P3.

Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Also, the method of transmitting the electronic receipt information is not particularly limited, and general-purpose protocols such as HTTP and HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third-party organization other than the company that manages the electronic receipt information on the electronic receipt server 3 . The electronic receipt server 3 may also be managed by a third party.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages electronic receipt information of various companies that operate stores. The electronic receipt management server 4 stores information such as the name and membership code of each customer (member) who has registered as a member according to the procedure described later, and the destination information (e.g., e-mail address) of the mobile terminal 7 to which the electronic receipt information is to be sent. Membership data is stored and managed in a member master held in a database DB. In addition to the electronic receipt management server 4, a member management server or the like for storing and managing member data may be provided.

The electronic receipt management server 4 also receives the electronic receipt information transmitted from the electronic receipt server 3 via the network N3, and stores this electronic receipt information in an electronic receipt management area 43a, which is held in the database DB and will be described later. ·to manage. More specifically, the electronic receipt information includes elements such as membership codes and the like in addition to transaction details of merchandise (merchandise sales data), and is managed in association with member data of corresponding members.

Further, when the electronic receipt management server 4 stores the electronic receipt information in the database DB, the electronic receipt management server 4 refers to the destination information associated with the member code of the electronic receipt information to specify the destination (portable terminal 7). . Then, the electronic receipt management server 4 transmits the electronic receipt information stored in the database DB to its destination via the network N5, which will be described later. If additional information is associated with the electronic receipt information, the additional information is also transmitted to the destination.

Further, when the electronic receipt management server 4 receives an inquiry of electronic receipt information designating a member code from a mobile terminal 7 connected via a network N5, which will be described later, the electronic receipt management server 4 stores the electronic receipt information corresponding to the member code in the database DB. , and transmits it to the mobile terminal 7 . If additional information is associated with the electronic receipt information, the additional information is also transmitted to the mobile terminal 7 that made the inquiry.

The mobile terminal 7 is a terminal device such as a smart phone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer used by a user (customer) of this system. The mobile terminal 7 has an application such as a web browser for browsing various information provided on the network N5. A terminal device such as a PC may be applied instead of the mobile terminal 7 .

The mobile terminal 7 accesses the electronic receipt management server 4 via the network N5 to register as a member of this system. Here, the network N5 is the Internet or various public networks.

By the way, a customer's member registration in this system is performed, for example, in the following procedure. The customer sends a blank mail from the portable terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for membership registration to the received e-mail address. The customer accesses the URL indicating the page for member registration from the portable terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer completes the input of the necessary items, the electronic receipt management server 4 executes member registration with respect to the member master. After that, the electronic receipt management server 4 delivers a member registration completion mail containing the member code (customer code) and password to the portable terminal 7 . This completes the member registration.

After the member registration as described above, the portable terminal 7 displays the customer's member code as a recipient code as a code symbol such as a barcode or two-dimensional code on the display unit 73 (see FIG. 6) described later. The customer presents the code symbol displayed on the mobile terminal 7 to the store clerk when settling the transaction at the store P1. The store clerk reads the code symbol displayed on the portable terminal 7 with the code scanner 15 (see FIG. 2) connected to the POS terminal 1. FIG. As a result, it is possible to associate the customer's member code (recipient code) with the electronic receipt information generated after the settlement by the merchandise sales data processing at the POS terminal 1 .

Further, after settlement (transaction) at the POS terminal 1, the mobile terminal 7 receives the electronic receipt information of the transaction transmitted from the electronic receipt management server 4 via the network N5. By sending an inquiry for electronic receipt information specifying a member code to the electronic receipt management server 4 via the network N5, the electronic receipt information of the member is received from the electronic receipt management server 4 . Also, the mobile terminal 7 displays the received electronic receipt on the display unit 73 .

In the electronic receipt system having such a configuration, the electronic receipt information indicating the details of the transaction (settlement) generated by processing the product sales data at the POS terminal 1 of the store P1 is sent to the electronic receipt server 3 for electronic receipt management. It is transmitted to the server 4 and published on the Web. Therefore, the mobile terminal 7 equipped with a web browser can download electronic receipt information published on the web to the mobile terminal 7 and view it with the web browser by designating a URL (Uniform Resource Locator). can. An application for viewing the electronic receipt information may be installed on the mobile terminal 7 and viewed.

Next, the configuration of the main devices that construct the electronic receipt system of this embodiment will be described.

First, the POS terminal 1, which is a product sales data processing device, will be described. FIG. 2 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. As shown in FIG. 2, the POS terminal 1 includes a control section 11 that controls various calculations and various sections of the POS terminal 1 in an integrated manner. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer composed of an RTC (Real Time Clock) unit and the like for keeping the current date and time.

The control unit 11 is connected to the operation unit 12 , the printer 13 , the display unit 14 and the code scanner 15 via the bus 18 .

The operation unit 12 has various operation keys for the operator to perform operation input. The operation keys include, for example, number keys for inputting numerical values, cursor keys and selection/decision keys for selecting predetermined items, subtotal keys for instructing total output of products whose sales are registered in transactions, There are provided a closing key for declaring that the transaction will be closed and the payment will be settled, and a "preceding transaction call" key for declaring that the immediately preceding transaction will be read out as a return transaction.

The printer 13 is a printer device that prints receipts, journals, and the like. The printer 13 has a cutting mechanism (not shown) for cutting paper such as roll paper to be printed, and cuts the paper according to a cut command to be described later.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various kinds of information such as the product name and price of the product registered for sale, the total amount of one transaction declared to be settled, and the amount of change. The display unit 14 includes an operator display 14a that displays various information for the cashier, and a customer display 14b that displays various information for the customer. Note that the display unit 14 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 12 .

The code scanner 15 is a scanner device that optically reads code symbols such as bar codes and two-dimensional codes. The code scanner 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the portable terminal 7 , and the like, and outputs information held in the code symbol to the control unit 11 . It is assumed that the code symbol attached to the product holds a product code or the like for specifying the product. It is also assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) or the like for specifying the customer who carries the mobile terminal 7 .

Further, the control unit 11 is connected to a communication I/F (interface) 16 via a bus 18, and can be connected to the in-store network N1 and the network N2 via the communication I/F 16. there is

Also, the control unit 11 is connected to the storage unit 17 via the bus 18 . The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. The storage unit 17 also stores various data files related to product sales data processing, such as product data files that store product data such as product names, product codes and unit prices of each product. The storage unit 17 also stores a receipt information processing program 17a for processing merchandise sales data and processing related to electronic receipt information.

The storage unit 17 also stores a POS number for distinguishing one's own POS terminal 1 from other POS terminals 1, a company code (identification code of a company that operates a store), an industry/business type code, and information on which the POS terminal 1 is installed. A store code or the like indicating the store P1 that is to be used is stored in the identification code management area 17b. Here, the industry/business format code is a code (classification code) that distinguishes the industry/business format of the store, such as convenience stores, supermarkets, department stores, pharmacies, restaurants, and restaurants. It should be noted that such business types and business conditions can be arbitrarily changed according to the user's preference. Also, the company code (identification code of the company that operates the store) and the industry/business type code may be registered in the electronic receipt server 3 .

The storage unit 17 also stores a receipt information schema 17c that describes conversion rules for converting receipt information in a non-structured format into electronic receipt information in a structured format such as XML or CSV. Specifically, in the receipt information schema 17c, predetermined elements constituting receipt information and attribute information (tags, etc.) indicating attributes of the elements are defined.

Next, the configuration of the electronic receipt server 3 functioning as a corporate receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 3, the electronic receipt server 3 includes a control section 31 that controls various calculations and each section of the electronic receipt server 3 in an integrated manner. The control unit 31 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for keeping the current date and time. be.

The control unit 31 can be connected to the network N2 and the network N3 via the communication I/F 32 connected to the bus 34. FIG. Also, the control unit 31 is connected to the storage unit 33 via the bus 34 .

The storage unit 33 stores the electronic receipt information for each company that operates the store in the electronic receipt management area 33a. The electronic receipt information includes a company code (identification code of the company that operates the store), industry/business code, store code, shopper's membership code, POS number of the POS terminal 1, receipt number, merchandise sales data, and the like.

The storage unit 33 also stores an electronic receipt management program 33b for managing electronic receipt information in the electronic receipt management area 33a. The storage unit 33 also stores an information transmission program 33 c for transmitting the electronic receipt information managed in the electronic receipt management area 33 a to the electronic receipt management server 4 .

Next, the configuration of the electronic receipt management server 4 that functions as a customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 4, the electronic receipt management server 4 includes a control section 41 that controls various calculations and each section of the electronic receipt management server 4 in an integrated manner. The control unit 41 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for keeping current date and time, and the like. be.

The control unit 41 can connect to the network N3, the network N4, and the network N5 via the communication I/F 42 connected to the bus 44 . Also, the control unit 41 is connected to the storage unit 43 via the bus 44 .

The storage unit 43 has a member master management area (not shown) for storing and managing a member master, and an electronic receipt management area 43a for collectively storing electronic receipt information of various companies that operate the store. Secured. More specifically, the electronic receipt management area 43a manages electronic receipt information of various companies that operate stores for each member.

The electronic receipt information includes a member code, company code (identification code of the company that operates the store), store code, POS number of the POS terminal 1, transaction number, product sales data (including date and time), and the like. Therefore, for example, a consumer goods maker or the like can obtain unique proof information of purchased products related to the manufacturer from this electronic receipt information under specific conditions (for example, limited to a specific company operating a store, limited to a specific region, specific time limit, etc.). Consumer goods manufacturers are manufacturers of foods, beverages, clothing, cosmetics, medicines, household goods, and the like.

The storage unit 43 also includes a member management program (not shown) for managing the member master in the member master area, and an electronic receipt management program for managing the electronic receipt information of each company in the electronic receipt management area 43a. 43c is stored. The storage unit 43 also stores an information transmission program 43d for transmitting the electronic receipt information to the mobile terminal 7. FIG. The member master management area and the electronic receipt management area 43a correspond to the database DB shown in FIG.

The storage unit 43 also stores a stamp management table T. FIG. Here, FIG. 5 is a schematic diagram showing an exemplary data configuration of the stamp management table T. As shown in FIG. As shown in FIG. 5, the stamp management table T stores information (store, date, time, transaction number) that can identify a receipt on which a specific process (for example, stamping process) described later has been executed. stamp information (stamp flag, stamp type, returnable product (product code), etc.) indicating that the has been executed is associated and stored. That is, the stamp management table T functions as stamp information management means. Note that the stamp information may have a stamp image.

In the present embodiment, as the stamp type of stamp information indicating that the stamping process has been executed, the type indicating that the return process at the POS terminal 1 has been executed will be described as an example of "returned goods". .

The electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 of the present embodiment are files in an installable or executable format and can be downloaded from a CD-ROM, a flexible disk (FD), or a CD-R. , DVD (Digital Versatile Disk) or other computer-readable recording medium.

Also, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 of the present embodiment are stored on a computer connected to a network such as the Internet, and provided by being downloaded via the network. It may be configured as follows. Further, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 of this embodiment may be provided or distributed via a network such as the Internet.

Further, the electronic receipt management program 43c and the information transmission program 43d of the present embodiment may be configured to be pre-installed in a ROM or the like and provided.

Next, the configuration of the mobile terminal 7 will be explained using the block diagram of FIG. As shown in FIG. 6 , the mobile terminal 7 includes a control section 71 that controls various calculations and each section of the mobile terminal 7 . The control unit 71 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for keeping the current date and time, and the like. be.

The control section 71 is connected to the operation section 72 and the display section 73 via the bus 76 . The operation unit 72 has various operation keys and a pointing device for the user (customer) to perform operation input. The display unit 73 is, for example, a liquid crystal display, and displays various information such as electronic receipt information, which will be described later. Note that the display unit 73 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 72 .

Moreover, the control part 71 is connected to communication I/F74 via the bus|bath 76, and it is possible to connect to the network N5 via this communication I/F74. In addition, it is good also as a structure connectable with the network N1 in a store via communication I/F74.

Also, the control unit 71 is connected to a storage unit 75 via a bus 76 . The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt correspondence program 75a for receiving electronic receipt information from the electronic receipt management server 4, and an electronic An electronic receipt viewing program 75b for viewing receipt information is stored.

Next, the operation of each part constituting the system of this embodiment will be described.

First, electronic receipt processing executed by the controller 11 of the POS terminal 1 operating according to the receipt information processing program 17a will be described with reference to FIGS. 7 to 10. FIG.

As shown in FIG. 7, the receipt information processing program 17a executed by the POS terminal 1 has a module configuration including a receipt information generation section 111 functioning as receipt information generation means and a receipt information output section 112 functioning as output means. It has become. As actual hardware, the CPU of the control unit 11 reads out the receipt information processing program 17a from the storage unit 17 and executes it, thereby loading the above respective units onto the RAM. generated above.

Here, the receipt information generation unit 111 is a functional unit corresponding to an existing application that mainly performs product sales data processing and generation of data for printing receipts (receipt information). When the receipt information generation unit 111 acquires a product code specifying the product via the code scanner 15, the product data corresponding to the product code is read out from the product data file, and the settlement amount is calculated based on the unit price included in the product data. Execute the product sales data processing to be calculated. Then, the receipt information generation unit 111 generates the product sales data processed during the product sales data processing, that is, the receipt information including the transaction details of the product.

Here, the product sales data processing includes return processing for returning the purchased product. The return processing at the POS terminal 1 consists of reading the code symbol (membership code) displayed on the mobile terminal 7 and the product code of the product to be returned with the code scanner 15 connected to the POS terminal 1, and then scanning the product code. executed for such goods. In most cases, the transaction to be returned in the return process is the immediately preceding transaction. It may be read as a target transaction. Alternatively, the code symbol for transaction search of the electronic receipt information displayed on the portable terminal 7 may be read by the code scanner 15 to search and read from the journal file of the store server 2 .

Further, when the receipt information generation unit 111 acquires a member code specifying a customer via the code scanner 15 at any timing during one transaction, the receipt information generation unit 111 generates receipt information including the membership code.

FIG. 8 is a diagram schematically showing an example of receipt information. Here, the receipt information is non-structured text data or the like, and is used for printing by the printer 13 . As shown in FIG. 8, the receipt information includes the elements of the merchandise sales data D1 and the membership code D2 described above. Here, the merchandise sales data D1 includes the merchandise name (merchandise code) of the merchandise to be settled, the amount thereof, the total amount of each merchandise, the deposit amount paid by the customer, the amount of change, and the like.

The receipt information includes a company code (company name) D3 indicating the company that operates the store, a store code (store name) D4, a store phone number D5, an address D6, a transaction date and time D7, a transaction number (receipt number) D8, It includes elements such as the register number D9 and the name of the person in charge D10. Note that the elements included in the receipt information are not limited to the example shown in FIG. 8, and may include other elements such as the industry/business code, or the elements such as the telephone number D5 and the address D6 may be removed.

In addition, when the return processing is executed, the receipt information includes a specific character identifying that the return processing has been executed in association with the return target product (product code).

When the receipt information generation unit 111 receives the press of the closing key, it determines that the processing of the product sales data for one transaction is completed, and outputs (issues) the generated receipt information to the receipt information output unit 112 together with the cut command. do. Here, the cut command is one of commonly used printer control commands, and is instruction information for instructing cutting of paper on which receipt information is to be printed. Receipt information may be generated all at once upon pressing of the closing key, or may be generated sequentially each time a product code or customer code is obtained.

The receipt information output unit 112 determines the output destination of the receipt information each time the receipt information generation unit 111 generates receipt information for one transaction. More specifically, when the receipt information generation unit 111 issues a cut command, the receipt information output unit 112 determines that receipt information for one transaction has been generated. Then, the receipt information output unit 112 determines whether or not the generated receipt information includes a membership code, and outputs the receipt information to an output destination determined according to the determination result.

Specifically, when the receipt information output unit 112 determines that the membership code is not included in the receipt information, the receipt information is output to the printer 13 together with the cut command. As a result, the printer 13 prints out the paper receipt for one transaction by printing the receipt information on the paper and then cutting the paper according to the cut command. When printing out, all the elements constituting the receipt information may be printed, or the membership code may be removed, or other information such as an advertisement may be added.

When the receipt information output unit 112 determines that the receipt information includes a membership code, the receipt information output unit 112 converts the receipt information into a predetermined data format according to the conversion rules of the receipt information schema 17c. Then, the receipt information output unit 112 transmits (outputs) the receipt information whose data format has been converted, that is, the electronic receipt information, to the electronic receipt server 3 that is managed on a company-by-company basis according to the company code.

In addition, the receipt information output unit 112 detects a specific character associated with the product to be returned (product code), which identifies that the return processing has been executed, and when the product is digitized, the return processing is executed. It is added as one of the receipt attribute information and transmitted to the electronic receipt server 3. - 特許庁

Here, FIG. 9 is a diagram schematically showing an example of electronic receipt information. As shown in FIG. 9, the electronic receipt information is structured data (structured document) such as XML and CSV. Note that FIG. 9 shows an example in which each element (D1 to D10) of the receipt information shown in FIG. 8 is converted into XML format.

Conversion from receipt information to electronic receipt information is performed based on conversion rules described in the receipt information schema 17c. Specifically, in the receipt information schema 17c, predetermined elements constituting receipt information and attribute information (tags, etc.) indicating attributes of the elements are defined. The receipt information output unit 112 generates structured electronic receipt information as shown in FIG. 9 by structuring each element of the receipt information using the corresponding attribute information. By using the electronic receipt information in such a structured format, the elements included in the electronic receipt information can be efficiently used, so various advantages can be obtained in terms of data management.

In this way, the receipt information output unit 112 determines that the receipt information for one transaction has been generated by issuing the cut command by the receipt information generation unit 111, and starts outputting the receipt information. As a result, there is no need to notify the receipt information output unit 112 of a dedicated signal for instructing the end of one transaction from the receipt information generation unit 111. Receipt information for one transaction can be output by the receipt information output unit 112 without changing . In addition, since it is possible to reduce the number of parts to be changed in the receipt information generation unit 111, the function of outputting electronic receipt information can be realized while using existing applications efficiently.

Also, the receipt information output unit 112 determines the output destination of the receipt information depending on whether the receipt information includes a membership code. As a result, it is possible to output a paper receipt or electronic receipt information without preparing information on whether or not a paper receipt is necessary for each customer, so that it is possible to efficiently determine the output destination of the receipt information. In addition, for example, customers (members) can select output of paper receipt or electronic receipt information by inputting or not inputting a membership code for each transaction, thereby improving customer convenience. can.

Furthermore, when outputting the receipt information to the electronic receipt server 3, the receipt information output unit 112 converts elements included in the receipt information into structured electronic receipt information, and outputs the electronic receipt information. As a result, the elements included in the electronic receipt information can be efficiently used. 7, the convenience of electronic receipt information can be improved.

FIG. 10 is a flow chart showing the flow of electronic receipt processing in the POS terminal 1. As shown in FIG. First, the receipt information generation unit 111 of the POS terminal 1 determines whether the code symbol (product code) attached to the product or the code symbol (membership code) displayed on the mobile terminal 7 has been read by the code scanner 15 . Determine (step S11). If the code symbol is not read (step S11; No), the receipt information generator 111 proceeds to step S16.

On the other hand, when the receipt information generation unit 111 determines that the code symbol has been read (step S11; Yes), it determines whether the information acquired by the reading is a product code or a membership code (step S12).

When the product code is acquired in step S12 (step S12; product code), the receipt information generation unit 111 reads the product data from the product data file for the product specified by the product code. The product sales data processing for calculating the settlement amount based on the unit price is executed, or the return processing is executed if the return mode is set in advance (step S13). Next, the receipt information generation unit 111 generates receipt information including the product sales data processed during the product sales data processing or the returned goods data processed during the returned goods processing (step S14).

Also, when the membership code is acquired in step S12 (step S12; membership code), the receipt information generation unit 111 generates receipt information including the membership code (step S15).

Here, in order to input the member code to the POS terminal 1, for example, the customer who is the member displays a code symbol including the member code etc. on the display unit 73 of the mobile terminal 7, and the clerk or the customer who is the member himself/herself The code scanner 15 of the POS terminal 1 reads it. Note that the receipt information generation unit 111 may perform exclusion processing or the like so that only one membership code is entered during one transaction.

In the following step S16, the receipt information generation unit 111 determines whether or not an instruction to start closing processing has been given by pressing a closing key or the like (step S16). If the start of closing processing is not instructed (step S16; No), the process returns to step S11. When the start of closing processing is instructed (step S16; Yes), the receipt information generation unit 111 issues (outputs) a cut command to the receipt information output unit 112 (step S17).

When the receipt information output unit 112 receives the cut command from the receipt information generation unit 111, the receipt information output unit 112 determines that receipt information for one transaction has been generated, and determines whether or not the membership code is included in the receipt information (step S18). ).

If the membership code is not included in the receipt information (step S18; No), the receipt information output unit 112 outputs the receipt information for one transaction to the printer 13 together with the cut command, thereby printing out the receipt information ( Step S19), this process is terminated. As a result, the printer 13 prints out the paper receipt for one transaction by printing the receipt information on the paper and then cutting the paper according to the cut command.

On the other hand, if the receipt information includes a membership code (step S18; Yes), the receipt information output unit 112 converts the data format of the receipt information, which is a non-structured format, to Then, the electronic receipt information is generated by converting it into a structured format (step S20). Then, the receipt information output unit 112 transmits the generated electronic receipt information to the electronic receipt server 3 via the communication I/F 16 (step S21), and ends this process.

In the above processing, when the receipt information includes a membership code, the receipt information is output to the electronic receipt server 3. However, the present invention is not limited to this, and output to both the printer 13 and the electronic receipt server 3. good too.

Further, if the receipt information includes a membership code, the output destination of the receipt information may be selectable. For example, the mobile terminal 7 may have a code symbol to be displayed hold output classification information designating the output destination of the receipt information, and select the output destination based on this output classification information. In this form, the receipt information generator 111 includes the output category information read by the code scanner 15 in the receipt information together with the membership code. When the receipt information output unit 112 determines that the receipt information includes the membership code and determines that the output classification information exists, the receipt information output unit 112 determines the output destination of the receipt information based on the output classification information. It should be noted that either one or both of the printer 13 and the electronic receipt server 3 can be specified in the output classification information.

Alternatively, the output destination of the receipt information may be selected each time the product is settled. When using this form, for example, when the receipt information output unit 112 determines that the receipt information includes the membership code, the display unit 14 displays an output destination selection screen for selecting the output destination of the receipt information. .

Next, the flow of the electronic receipt management processing executed by the control unit 31 of the electronic receipt server 3 operating according to the electronic receipt management program 33b and the information transmission processing executed by operating according to the information transmission program 33c are as follows: Description will be made with reference to the flow chart shown in FIG.

When the control unit 31 of the electronic receipt server 3 receives the electronic receipt information transmitted from the POS terminal 1 via the communication I/F 32 (step S31; Yes), the electronic receipt management area 33a of the storage unit 33 stores the It is stored as electronic receipt information (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt information stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

In addition, when the preset transmission timing comes (step S31; No→step S34; It is transmitted to the receipt management server 4 (step S35), and the process returns to step S31. By the transmission of this step S35, for example, the electronic receipt information omitted from the transmission target in step S33 can be transmitted to the electronic receipt management server 4. FIG. In step S35, control may be performed so that only unsent electronic receipt information is sent.

Next, the flow of electronic receipt management processing executed by the control unit 41 of the electronic receipt management server 4 operating according to the electronic receipt management program 43c and product information transmission processing executed by operating according to the information transmission program 43d. will be described with reference to the functional block diagram shown in FIG. 12 and the flowchart shown in FIG.

As shown in FIG. 12, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include a reception unit 411, an electronic receipt management unit 412, and an electronic receipt transmission unit 413 functioning as reception means. It has a modular structure. As actual hardware, the CPU of the control unit 41 reads out the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes them, thereby loading the above units onto the RAM. 412 and an electronic receipt transmission unit 413 are generated on the RAM.

Receiving unit 411 receives electronic receipt information for each company that includes a company code indicating the company that operates the store and that is electronically processed in lieu of receipts that are printed and issued when merchandise sales data is processed. Receive from server 3.

The electronic receipt management unit 412 stores the electronic receipt information for each company received by the reception unit 411 in the electronic receipt management area 43a of the storage unit 43 and manages the information.

In addition, when the electronic receipt management unit 412 receives the electronic receipt information related to the return processing for each company received by the reception unit 411 and a specific character for identifying that the return processing has been executed is added, the electronic receipt management unit 412 is stored and managed in the stamp management table T of the storage unit 43 as returned electronic receipt information. More specifically, when the electronic receipt management unit 412 receives return electronic receipt information that identifies that return processing has been executed and includes specific characters associated with the return target product (product code), the stamp Information (store, date, time, transaction number, product to be returned (product code)) that can identify the receipt for which the return processing has been executed is stored in the management table T, and the stamp flag of the stamp management table T is validated so that the stamp The stamp type in the management table T is set to "return".

The electronic receipt transmission unit 413 functions as an electronic receipt perusal unit. The electronic receipt transmission unit 413 sends electronic receipt information including at least one or more company codes associated with the member code to the mobile terminal 7 associated with the member code of the predetermined shopper. 43a to transmit and make available for viewing. In addition, when the electronic receipt information is associated with the stamp information (stamp flag, stamp type, returnable product (product code), etc.) managed in the stamp management table T, the electronic receipt transmission unit 413 The stamp information (stamp flag, stamp type, return target product (product code), etc.) is acquired from the stamp management table T and transmitted together with the electronic receipt information to make it viewable.

As shown in FIG. 13, the receiving unit 411 of the electronic receipt management server 4 determines whether the electronic receipt information transmitted from the electronic receipt server 3 of each company has been received via the communication I/F 42 ( step S41).

When the electronic receipt information is received (step S41; Yes), the electronic receipt management unit 412 of the electronic receipt management server 4 stores the information of various companies in the electronic receipt management area 43a of the storage unit 43 in the case of general electronic receipt information. Electronic receipt information is stored, and in the case of electronic receipt information related to return processing (return electronic receipt information), information for identifying receipts related to return processing of various companies and stamp information are stored in the stamp management table T of the storage unit 43. Store (step S42).

Subsequently, the electronic receipt transmission unit 413 transmits the stored electronic receipt information when the electronic receipt information is stored in step S42, and when the electronic receipt information related to return processing (return electronic receipt information) is stored in step S42. is the electronic receipt information associated with the stored stamp information and the identification information (store, date, time, transaction number) of the returned electronic receipt information, and is managed in association with the member code of the electronic receipt information. The data is transmitted to the destination (portable terminal 7) (step S43), and the process returns to step S41.

Further, when the electronic receipt transmission unit 413 of the electronic receipt management server 4 receives an inquiry for electronic receipt information from the mobile terminal 7 (step S41; No → step S44; Yes), the electronic receipt transmission unit 413 stores and manages it in the electronic receipt management area 43a. After extracting the electronic receipt information and the stamp information associated with the identification information (store, date, time, transaction number) of the electronic receipt information according to the contents of the inquiry of the electronic receipt information (step S45), is sent to the mobile terminal 7 that has received the message (step S46), and the process returns to step S41.

Next, the flow of the electronic receipt reception processing executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt support program 75a and the electronic receipt viewing processing executed by operating according to the electronic receipt viewing program 75b will be described. , with reference to FIGS. 14 to 16. FIG.

As shown in FIG. 14, the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b executed by the mobile terminal 7 have a module configuration including a member association unit 711, an electronic receipt reception unit 712, and an electronic receipt display unit 713. ing. As actual hardware, the CPU of the control unit 71 reads the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b from the storage unit 75 and executes them, thereby loading the above respective units onto the RAM, and the member association unit 711, the electronic A receipt receiving section 712 and an electronic receipt display section 713 are generated on the RAM.

The member association unit 711 associates a predetermined shopper's membership code. The electronic receipt receiving section 712 receives electronic receipt information and stamp information from the electronic receipt management server 4 . The electronic receipt display portion 713 displays the electronic receipt information and the stamp information received by the electronic receipt reception portion 712 on the display portion 73 .

As shown in FIG. 15, first, the member association unit 711 of the mobile terminal 7 accesses the electronic receipt management server 4 and executes authentication processing by entering a member code and password (step S51). As a result, the mobile terminal 7 is associated with the member code of the predetermined shopper.

After authentication, the electronic receipt receiving unit 712 of the mobile terminal 7 receives the electronic receipt information and stamp information stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the entered member code. (step S52). The electronic receipt information may be received by e-mail.

Next, the electronic receipt display unit 713 of the mobile terminal 7 displays the electronic receipt information and the stamp information received by the electronic receipt reception unit 712 on the display unit 73 (step S53), and ends the process.

More specifically, the electronic receipt display unit 713 of the mobile terminal 7 generates the electronic receipt image to be displayed on the consumer's mobile terminal 7 by displaying the identification information (store, date, time, transaction number, etc.) of the electronic receipt information. ) is "valid" and the stamp type is "return", a stamp predefined for "return" (for example, "cancellation line" and "return mark ”) is combined with the return target product of the electronic receipt information and displayed. That is, since the return processing for the electronic receipt information is performed by synthesizing the data of the stamp management table T, the electronic receipt information stored in the electronic receipt management area 43a remains in its original state.

FIG. 16 is a diagram showing an example of returned-goods electronic receipt information G2 displayed on the display unit 73 of the portable terminal 7. As shown in FIG. The returned electronic receipt information G2 is displayed in the same layout and content as the receipt printed on paper. Further, in the returned goods electronic receipt information G2, the cursor following the input of the operation unit 72 can be used to focus on the product a indicating the traded product. In addition, FIG. 16 shows an example in which a store name logo portion G21 for displaying the logo of the store name, a banner display portion G22 for displaying an advertisement, etc. are provided in the returned electronic receipt information G2.

Further, as shown in FIG. 16, a stamp (for example, "cancellation line" L and "return mark" S) prescribed in advance for "return" is combined with the return target product for which the return processing has been executed. is displayed.

It should be noted that the display form of the electronic receipt information does not necessarily have to match the image of the receipt printed on the paper. However, the electronic receipt information replaces the paper receipt, and serves as electronic product purchase proof information that proves the purchase of the product. Therefore, FIG. 16 shows an example of displaying the following information for use when presented as product purchase proof information.
・Store name ・Purchase date ・Purchase item details ・Total sales amount ・Deposit amount ・Change amount ・Registration number ・Transaction number

When a plurality of pieces of electronic receipt information are received, a selection screen may be displayed on which each piece of electronic receipt information can be selected based on the date of purchase, company code, etc. included in the electronic receipt information. In this case, the electronic receipt display section 713 displays the electronic receipt information selected from the selection screen on the display section 73 .

As described above, according to the electronic receipt management server of the embodiment, when the received electronic receipt information has undergone the stamping process, the identification information of the electronic receipt information on which the stamping process has been executed is The stamp information indicating that the stamping process has been executed is associated and managed, and when the stamp information is associated with the electronic receipt information to be transmitted, the stamp information is transmitted to the mobile terminal 7 together with the electronic receipt information. do. As a result, without changing the stored electronic receipt information, it is possible to stamp or handwrite the electronic receipt information later. The problem of falsification of the original data does not occur if processing such as signature or time stamp is performed.

In the present embodiment, as the stamp type of the stamp information indicating that the stamping process has been executed, "returned goods", which is the type indicating that the returned goods process has been executed at the POS terminal 1, has been described as an example. However, it is not limited to this.

(Granting of incentives (exchange of prizes, issuance of parking tickets, etc.))
For example, as the stamp type of the stamp information, it is possible to apply a stamp to a receipt for which a gift has been exchanged, or a stamp to a receipt for which a parking ticket has been issued. For example, a stamp key (prize exchange key or parking ticket issuance key) declaring that a stamp has been affixed to a receipt that has been exchanged for a prize or a receipt that has been issued a parking ticket in the electronic receipt information is provided on the operation unit 12 of the POS terminal 1. When a stamp key (prize exchange key or parking ticket issuance key) is pressed, the receipt information generation unit 111 of the POS terminal 1 stores a specific character identifying execution of prize exchange or parking ticket issuance as receipt attribute information. Include in the receipt information as one element of

Then, when the receipt information output unit 112 of the POS terminal 1 detects the printing of the specific characters and digitizes it, it adds that a prize exchange or parking ticket issuance stamp is affixed as one of the receipt attribute information. to the electronic receipt server 3.

After that, when the electronic receipt management unit 412 of the electronic receipt management server 4 receives the electronic receipt information including the specific characters for identifying execution of prize exchange or parking ticket issuance, the stamp management table T stores the prize exchange or parking ticket issuance. The information (store, date, time, transaction number) that can identify the received receipt is stored, the stamp flag of the stamp management table T is validated, and the stamp type of the stamp management table T is set to "prize exchange" or "parking ticket issuance." ”.

As a result, when the electronic receipt information is displayed on the portable terminal 7, if the stamp flag is valid and the stamp type is "gift exchange" or "parking ticket issuance", the "gift exchange" or "parking ticket issuance" A prize-exchanged stamp or a parking-ticket-issued stamp specified in 1. is synthesized on the electronic receipt information and displayed.

(with point stamp)
For example, as the stamp type of the stamp information, it is also applicable to point stamping. For example, the operation unit 12 of the POS terminal 1 is provided with a stamp key (point grant key) for declaring that a point stamp has been stamped in the electronic receipt information, and when the stamp key (point grant key) is operated, the POS The receipt information generation unit 111 of the terminal 1 includes a specific character for identifying the implementation of the point stamping in the receipt information as one element of the receipt attribute information. Note that the POS terminal 1 may determine the conditions for awarding points.

Then, the receipt information output unit 112 of the POS terminal 1 detects the printing of the specific characters, adds that a point stamp is stamped as one of the receipt attribute information when digitizing, and sends it to the electronic receipt server 3. Send.

After that, when the electronic receipt management unit 412 of the electronic receipt management server 4 receives the electronic receipt information including the specific characters for identifying the implementation of the point stamping, it can identify the receipt on which the point stamping has been implemented in the stamp management table T. Information (store, date, time, transaction number) is stored, the stamp flag of the stamp management table T is validated, and the stamp type of the stamp management table T is set to "point stamp".

As a result, when the electronic receipt information is displayed on the portable terminal 7, if the stamp flag is valid and the stamp type is "point stamp imprinting", the point stamp affixed stamp specified in advance for "point stamp imprinting" is displayed. It is synthesized and displayed on the electronic receipt information. In addition, in the case of management with a specified amount, a fraction may be displayed.

In the above description, it is assumed that the prescribed stamp is stamped on the electronic receipt information, but the design of the stamp can be changed for each company that introduces the mechanism of electronic receipt information. Furthermore, when a device such as a digital pen is connected to the POS terminal 1, it is possible to add a handwritten digital signature to the electronic receipt information.

(Second embodiment)
Next, a second embodiment will be described. The same parts as those of the first embodiment described above are denoted by the same reference numerals, and the description thereof is omitted.

In the first embodiment, the immediately preceding transaction is read as the transaction to be returned, but in the second embodiment, the journal file of the store server 2 is searched for the transaction to be read. .

FIG. 17 is a diagram showing screen transitions related to stamp processing in the electronic receipt system according to the second embodiment. First, the control unit 11 of the POS terminal 1 executes a journal file search function of searching the journal file of the store server 2 for the target original receipt and calling it.

Next, the control unit 11 of the POS terminal 1 displays on the display unit 14 a task selection screen X (FIG. 17(a)) displaying a list of various processing tasks. When the control unit 11 of the POS terminal 1 determines that the "stamp processing" button X1 has been pressed from the job selection screen X (FIG. 17(a)) displayed on the display unit 14, it starts stamp processing.

Subsequently, when the controller 11 of the POS terminal 1 determines that the "stamp processing" button X1 has been pressed from the job selection screen X, it displays the stamp selection screen Y (FIG. 17(b)). The "stamp" buttons Y1 to Y4 that can be selected on the stamp selection screen Y (FIG. 17(b)) include, for example, the following.
・"Receipt issued"
・"Points already awarded"
・"Parking ticket issued"
·"Already"

The "receipt issued" button Y1 digitizes the conventional process of pressing a stamp on the original receipt when the receipt is issued. The "points added" button Y2 digitizes the conventional process of pressing a stamp on the original receipt when points are added later if the point card is forgotten. The "parking ticket issued" button Y3 digitizes the conventional process of pressing a stamp on the original receipt when issuing parking tickets for N hours when purchasing XX yen or more. The "Done" button Y4 can be used for general purposes. For example, when stamping a paper stamp card with XX yen, the conventional process of stamping the original receipt is digitized. be.

When the control unit 11 of the POS terminal 1 determines that any of the "stamp" buttons Y1 to Y4 has been pressed from the stamp selection screen Y (FIG. 17(b)) displayed on the display unit 14, the stamp affixing process is performed. Start.

In the stamping process, the control unit 11 of the POS terminal 1 receives the original POS number of the original receipt called, the original receipt number (transaction number), the original transaction date and time, the member code, the company ID, the store code, and the point card number. , the receipt information, which is dummy print data, is created based on the stamp character string for the selected stamp.

Since the membership code is included in the receipt information, the control unit 11 (receipt information output unit 112) of the POS terminal 1 converts the data format of the receipt information, which is an unstructured format, into the irregular format described in the receipt information schema 17c. Stamp information is generated by converting it into a structured format based on the rules, and the generated stamp information is transmitted to the electronic receipt server 3 .

The stamp information is stored in the electronic receipt management area 43 a of the electronic receipt management server 4 via the electronic receipt server 3 .

When accessed from the mobile terminal 7 , the electronic receipt management server 4 displays the electronic receipt information and the stamp information on the display section 73 of the mobile terminal 7 .

More specifically, when the electronic receipt management server 4 generates an electronic receipt image to be displayed on the consumer's mobile terminal 7, the electronic receipt information identification information (store, date, time, If there is stamp information associated with the transaction number), a stamp character string (for example, "receipt issued", "points granted", "parking ticket issued", "done") applied to the selected stamp is displayed. ”, etc.). Then, the electronic receipt management server 4 synthesizes the stamp image with the electronic receipt information corresponding to the identification information (store, date, time, transaction number) sent from the mobile terminal 7 . The electronic receipt information and stamp image synthesized in this manner are displayed on the display section 73 of the mobile terminal 7 .

Here, FIG. 18 is a diagram showing an example of the electronic receipt information G3 displayed on the display section 73 of the portable terminal 7. As shown in FIG. The electronic receipt information G3 is displayed in the same layout and content as a receipt printed on paper. Further, as shown in FIG. 18, when any of the "stamp" buttons Y1 to Y4 is pressed on the stamp selection screen Y (FIG. 17(b)), the stamp character string for the selected stamp is displayed. A stamp image S1 corresponding to is synthesized and displayed.

In the example shown in FIG. 18, a receipt is issued, and a stamp image S1 of "receipt issued" is superimposed on the electronic receipt information of the original transaction and displayed on the mobile terminal 7. FIG. In the example shown in FIG. 18, the display position of the stamp image S1 is the header portion. The character string of the stamp image S1 forms the stamp image S1 with the character string set in the electronic receipt information.

Therefore, since the character string of the stamp image S1 can be changed, it can be used for general purposes in the following cases.
・"Points already given"
・「Parking ticket issued」
・"Done"

By synthesizing and displaying the stamp image with the electronic receipt information in this way, it is possible to suppress duplication of specific processing (for example, stamping processing accompanying receipt issuance) (for example, double issuance of receipt). can be done.

In this embodiment, as shown in FIG. 18, one stamp image S1 is synthesized with the electronic receipt information and displayed, but the present invention is not limited to this. For example, as shown in FIG. 19, a plurality of stamp affixing processes are continuously executed for one piece of electronic receipt information, and a plurality of stamp images S2 to S4 corresponding to each stamp affixing process are synthesized. can be

In each of the above embodiments, the control unit 11 (receipt information output unit 112) of the POS terminal 1 converts receipt information into electronic receipt information. 13 may execute conversion processing from receipt information to electronic receipt information. Specifically, a print control device (not shown) that controls printing provided in the printer 13 functions as the receipt information output unit 112 . In this case, if the print control device of the printer 13 determines that the membership code is not included in the receipt information generated and input by the control unit 11 (receipt information generation unit 111) of the POS terminal 1, the receipt information is Print out. On the other hand, if the print control device of the printer 13 determines that the membership code is included in the receipt information generated and input by the control unit 11 (receipt information generation unit 111) of the POS terminal 1, the electronic receipt information is extracted from the receipt information. convert to Further, the print control device of the printer 13 converts the receipt information, which is dummy print data, based on the stamp character string for the selected stamp generated by the control unit 11 (receipt information generation unit 111) of the POS terminal 1. If it is determined that the member code is included, the receipt information, which is dummy print data, is converted into electronic receipt information based on the stamp character string of the selected stamp. The print control device of the printer 13 then transmits the generated electronic receipt information to the electronic receipt server 3 via the communication I/F 16 of the POS terminal 1 .

Further, for example, in each of the above-described embodiments, the code scanner 15 is used to acquire the membership code, etc., but the member code, etc. may be acquired using other methods. Specifically, the POS terminal 1 and the mobile terminal 7 are equipped with a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark), so that the membership code or the like can be transmitted and received by short-range wireless communication. may be In this case, the mobile terminal 7 stores the membership code and the like in the storage unit 75, an IC tag (not shown), and the like.

Further, in each of the above-described embodiments, the member code and the like are obtained from the mobile terminal 7, but the present invention is not limited to this. good. When using an IC card, the POS terminal 1 is assumed to have a reading/writing unit such as an IC card reader/writer. When using a magnetic card, the POS terminal 1 is assumed to be equipped with a card reader/writer for the magnetic card.

Further, in each of the above-described embodiments, the electronic receipt server 3 is provided at the head office P2. In this case, the POS terminal 1 outputs electronic receipt information to the electronic receipt server 3 connected to the in-store network N1 of its own store, and the electronic receipt server 3 manages electronic receipts via the in-store network N1 and the network N2. The electronic receipt information is transmitted to the server 4.

Further, in the above-described embodiments, the electronic receipt information generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3. However, the present invention is not limited to this. The electronic receipt information may be directly output to the electronic receipt management server 4 by accessing the electronic receipt management server 4 via N3.

Further, in each of the above-described embodiments, the mobile terminal 7 receives electronic receipt information via the electronic receipt management server 4, but is not limited to this, and may receive electronic receipt information directly from the POS terminal 1. good too. In this case, the POS terminal 1 outputs the generated electronic receipt information to the portable terminal 7 connected via the in-store network N1 or a short-range wireless communication unit (not shown). Also, in this case, the POS terminal 1 may perform the authentication process.

In addition, in each of the above-described embodiments, the POS terminal 1 stores the product data file. .

While several embodiments of the invention have been described, these embodiments have been presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

1 Commodity Sales Data Processing Device 4 Electronic Receipt Management Server 111 Receipt Information Generating Means 112 Output Means 411 Receiving Means 412 Management Means 413 Electronic Receipt Browsing Means

JP-A-2009-42931

Claims (5)

determination means for determining whether or not information relating to an inquiry of electronic receipt information indicating transaction details of the product to be settled has been received from a terminal device possessed by a purchaser of the product to be settled;
When the determination means determines that the information related to the inquiry has been received, the electronic receipt information corresponding to the inquiry is transmitted to the terminal device,
When the electronic receipt information is associated with information indicating a return, the product name of the product to be returned that is included in the electronic receipt information and the product to be returned are associated with the electronic receipt information. a transmission means for transmitting a stamp specified for returned goods to the terminal device so that the terminal device can display the stamp in association with the stamp;
A server with The transmitting means transmits, as the stamp, at least a strike-through line to be displayed attached to the product name of the product to be returned.
A server according to claim 1 . The transmitting means transmits, as the stamp, at least a mark to be displayed attached to the product name of the product to be returned.
A server according to claim 1 or 2. server computer,
determination means for determining whether or not information relating to an inquiry of electronic receipt information indicating transaction details of the product to be settled has been received from a terminal device possessed by a purchaser of the product to be settled;
When the determination means determines that the information related to the inquiry has been received, the electronic receipt information corresponding to the inquiry is transmitted to the terminal device,
When the electronic receipt information is associated with information indicating a return, the product name of the product to be returned that is included in the electronic receipt information and the product to be returned are associated with the electronic receipt information. a transmission means for transmitting a stamp specified for returned goods to the terminal device so that the terminal device can display the stamp in association with the stamp;
A program to function as An electronic receipt system including a server for managing electronic receipt information indicating transaction details of a product for payment and a terminal device possessed by a purchaser of the product for payment,
The server is
determination means for determining whether or not information relating to the inquiry of the electronic receipt information has been received from the terminal device;
When the determination means determines that the information related to the inquiry has been received, the electronic receipt information corresponding to the inquiry is transmitted to the terminal device,
transmission means for transmitting information indicating returned goods together with the electronic receipt information when information indicating returned goods is associated with the electronic receipt information;
with
When the information indicating the return is received together with the electronic receipt information, the terminal device corresponds to the product name of the product to be returned contained in the electronic receipt information and the product to be returned when displaying the electronic receipt information. An output means for outputting the attached stamp specified for returned goods in a corresponding state
electronic receipt system.

Images