JP7232612B2 - Locker management device and locker management method - Google Patents

Description

The present invention relates to a locker management device, a locker management method, and a locker device.

A locker management system that manages lockers for depositing luggage has been disclosed (for example, Patent Document 1).

Japanese Unexamined Patent Application Publication No. 2011-34238

Depending on where the lockers are installed, there are lockers that are crowded and lockers that are not. Therefore, it is required to equalize the utilization rate of crowded lockers and the utilization rate of non-crowded lockers to increase the utilization rate of lockers as a whole.

SUMMARY OF THE INVENTION Accordingly, it is an object of the present invention to provide a locker management device, a locker management method, and a locker device capable of increasing the utilization rate of a plurality of lockers.

A locker management device according to a first aspect of the present invention includes a storage unit that associates and stores contact information of a user who has deposited a package in a locker with locker identification information that identifies the locker in which the package is stored. a permission reception unit for notifying a contact of the user of a destination position of the baggage and a scheduled time to move the baggage, and receiving permission to move the baggage; a specifying unit for specifying that the cargo has been moved to the destination after receiving the movement permission; and when the specifying unit specifies that the cargo has been moved to the destination, the cargo is moved to the destination. and a notification unit that notifies the user that the device has been moved to.

The storage unit stores the contact information of the user, the locker identification information, and the unlocking key of the locker in association with each other, and the locker management device receives the permission to move the baggage by the permission reception unit. and information indicating the position of the locker storing the baggage, information indicating the position of the destination of the baggage, and the solution. and a lock key for transmitting movement instruction information for instructing movement of the baggage.

The destination of the luggage is a destination locker different from the locker where the user deposits the luggage, and the notification unit further notifies the unlock key of the locker when the destination of the luggage is the locker. may
The permission reception unit may further notify the user of a discount amount for use of the locker accompanying the movement of the baggage.

The permission receiving unit calculates the discount amount based on the positional relationship between the position of the locker in which the package is stored and the position to which the package is moved, and notifies the calculated discount amount. good too.
The permission receiving unit may receive permission to move the luggage when the user starts using the locker.
The permission receiving unit may receive permission to move the luggage based on information indicating past usage of the locker.

The locker management device includes a reception unit that receives a scheduled usage end time, which is a scheduled time for picking up the luggage from the user, and a benefit to the user when the user finishes using the locker by the scheduled usage end time. You may further have the privilege provision part which provides.

The locker management device further includes a reception unit that receives the destination of the user after the user deposits the baggage in the locker, and the permission reception unit determines whether the baggage is to be moved based on the destination of the user. A destination location may be selected and the destination location of the selected package may be notified.
The permission reception unit may select the destination position of the baggage based on a position on a route from a locker in which the baggage is stored to a destination of the user.

The locker management device further includes a reception unit that receives an estimated usage end time, which is a scheduled time for picking up the luggage from the user, and the permission reception unit selects a destination of the luggage available at the scheduled usage end time. You may choose.

The locker management device further includes a position information acquisition unit that acquires position information indicating the position of the user, and the notification unit determines that the position indicated by the position information is within a predetermined range from the destination position of the luggage. In this case, the user may be notified of the destination position of the baggage.

When the user uses a plurality of lockers, the permission reception unit identifies destinations of the baggage stored in each of the plurality of lockers, and sends the identified destinations to the user's contact information. The destination location and the scheduled time to move the cargo may be notified, and permission to move the cargo may be accepted.

The storage unit associates and stores identification information of the user and a group to which the user belongs, and the permission reception unit stores a plurality of users associated with one group using a plurality of lockers. In this case, the destination of the luggage stored in each of the plurality of lockers is specified, and the location of the specified destination and the scheduled time to move the luggage are notified to the contacts of the plurality of users. At the same time, permission to move the cargo may be accepted.

The permission receiving unit may specify one destination for the baggage.
The permission receiving unit may specify the destinations of the baggage as destinations within a predetermined distance.

A locker management method according to a second aspect of the present invention is executed by a computer in which contact information of a user who deposits a package in a locker is associated with locker identification information for identifying the locker in which the package is stored. a step of referring to a storage unit to store and notifying the user's contact information of the destination position of the cargo and the scheduled time of moving the cargo, and accepting permission to move the cargo; identifying that the cargo has been moved to the destination after movement permission is accepted; and moving the cargo to the destination when it is determined that the cargo has been moved to the destination. and notifying the user that the request has been made.

A locker device according to a third aspect of the present invention includes a plurality of lockers that can store and lock luggage, a calculation unit that calculates the utilization rate of the plurality of lockers, and the number of lockers calculated by the calculation unit. When the utilization rate becomes less than the first threshold, position information indicating the position of the locker and information indicating that the locker can accept the package to the external device that manages the movement of the package. and when the utilization rate of the locker calculated by the calculation unit exceeds a second threshold higher than the first threshold, the number of packages stored in the locker in use among the plurality of lockers a transmission unit configured to transmit a movement request to an external device that manages the movement of the cargo.

ADVANTAGE OF THE INVENTION According to this invention, it is effective in the ability to raise the utilization rate of several lockers.

It is a figure which shows the outline|summary of the locker management apparatus which concerns on this embodiment. It is a figure which shows the structure of the locker management apparatus which concerns on this embodiment. It is a figure which shows an example of user information. It is a figure which shows an example of locker information. FIG. 11 is a diagram showing an example of a movement permission request screen; It is a figure which shows an example of movement state information. FIG. 5 is a sequence diagram showing the flow of processing related to movement of luggage stored in a locker of the locker management device according to the present embodiment;

[Overview of locker management device 1]
FIG. 1 is a diagram showing an overview of a locker management device 1 according to this embodiment. The locker management device 1 is a server that manages a plurality of lockers 5 (for example, lockers 5A1, 5A2, 5B1, 5B2). A locker management device 1 is connected to a user terminal 2 and an administrator terminal 3 via a communication network such as the Internet or a telephone line.

The user terminal 2 is, for example, a computer such as a smart phone possessed by the user U who uses the locker 5 . The administrator terminal 3 is, for example, a computer such as a personal computer or a smart phone used by an administrator M who manages the lockers 5 .

A plurality of lockers 5 are provided on locker racks 4 (for example, locker racks 4A and 4B), and are installed in various facilities such as stations and public facilities. The locker 5 includes a locker door and a communication section that communicates with the locker management device 1 . The locker 5 locks or unlocks the locker door under the control of the locker management device 1 .

The locker management device 1 provides locker services for increasing the usability of the lockers 5 . It is assumed that the user U who uses the locker service has previously registered for use of the service. The locker management device 1 stores user information in which information related to the user U, such as the name and contact information of the user U, is associated with a user ID as user identification information for identifying the user U. FIG. Further, the locker management device 1 associates and stores the contact information of the user U who deposits the luggage in the locker 5 and the locker ID as locker identification information for identifying the locker 5 in which the luggage is stored.

For example, the locker management device 1 according to the present embodiment asks the user U about the movement of luggage deposited in the lockers 5 of the locker shelf 4 which is highly used and is expected to be crowded, and is used to reserve space for

In the example shown in FIG. 1, it is assumed that the locker rack 4A is a locker rack with a high utilization rate and is expected to be crowded, and the locker rack 4B is a locker rack with a low utilization rate and is not crowded. The locker management device 1 sets the contact information of the user U who has deposited the baggage B in the locker 5A1 installed on the locker shelf 4A to the location of the locker 5B1 installed on the locker shelf 4B as the destination position of the baggage B. Along with notifying the position, it notifies the scheduled time of moving the package B to the locker 5B1, and requests the movement of the package B ((1) in FIG. 1).

When the locker management device 1 receives permission to move the baggage B from the user U ((2) in FIG. 1), it transmits movement instruction information indicating an instruction to move the baggage B to the manager terminal 3 ((3 in FIG. 1). )). Manager M confirms the movement instruction information and moves package B from locker 5A1 to locker 5B1 ((4) in FIG. 1). After that, the manager terminal 3 transmits the first movement completion information indicating that the movement of the package B is completed to the locker management device 1 according to the operation of the manager M ((5) in FIG. 1). When the locker management device 1 receives the first movement completion information and identifies that the baggage B has been moved to the locker 5B1, the locker management apparatus 1 performs a second movement for notifying the user U that the baggage B has been moved to the locker 5B1. Completion information is transmitted to the user terminal 2 ((6) in FIG. 1).

By doing so, the locker management device 1 can equalize the utilization rate of the lockers 5 that are congested and the utilization rate of the lockers 5 that are not congested, and increase the utilization rate of the plurality of lockers 5 .
Next, the configuration of the locker management device 1 will be described.

[Configuration of locker management device 1]
FIG. 2 is a diagram showing the configuration of the locker management device 1 according to this embodiment. As shown in FIG. 2 , the locker management device 1 includes a communication section 11 , a storage section 12 and a control section 13 .

The communication unit 11 is a communication interface for transmitting and receiving information to and from devices other than the locker management device 1, such as the user terminal 2 and the administrator terminal 3. FIG.

The storage unit 12 is a storage medium including ROM (Read Only Memory), RAM (Random Access Memory), and the like. The storage unit 12 stores programs executed by the control unit 13 . The storage unit 12 causes the locker management device 1 to function as a state control unit 131, a permission reception unit 132, a movement instruction unit 133, a specification unit 134, a notification unit 135, a position information acquisition unit 136, and a privilege provision unit 137. remember the program.

The storage unit 12 stores user information, which is information about the user U registered with the locker service. FIG. 3 is a diagram showing an example of user information. As shown in FIG. 3, the user information includes a user ID, the name of the user U, the address of the user U, the contact information indicating the contact information of the user U, and the parties related to the user U (other users ) and related person contact information indicating the contact information of the related person. The contact information is, for example, an e-mail address or phone number corresponding to the user terminal 2 . The related party contact information is, for example, an e-mail address or a telephone number corresponding to a terminal used by a related party related to the user U, such as a family member.

The storage unit 12 also stores locker information, which is information about the lockers 5 . FIG. 4 is a diagram showing an example of locker information. As shown in FIG. 4, the locker information includes shelf ID, installation location, locker ID, arrangement position, size, available time, usage status, scheduled usage time, usage start time, usage It is information that associates the scheduled end time, receipt deadline, reservation fee, usage fee, paid amount, unlock key, and user-related information.

The shelf ID is identification information for identifying the locker shelf 4 on which the locker 5 is installed. The installation location indicates the location where the locker 5 is installed, that is, the location where the locker shelf 4 is installed. A locker ID is information for identifying each of the plurality of lockers 5 . The arrangement position indicates the arrangement position of the locker 5 on the locker shelf 4 in the height direction. The size indicates the height, width, and depth inside the locker 5 . The available time indicates the time period during which the locker 5 is available.

The usage state indicates the usage state of the locker 5 at the present time. In this embodiment, there are three usage states: "empty", "in use", and "reserved". "Empty" is a state indicating that the use of the locker 5 is not restricted and anyone can use it. "In use" is a state in which the locker 5 is in use and cannot be used by other users. "Reserved" is a state in which the locker 5 is reserved and cannot be used by other users. If it is "reserved", the scheduled use time is set. The scheduled use time indicates the scheduled date and time when the use of the locker 5 will start when the use state of the locker 5 is "reserved". When the scheduled use time arrives while the use status is "reserved", the use status is automatically changed to "empty".

The usage start time indicates the date and time when the usage status of the locker 5 changed from "empty" or "reserved" to "in use" and the usage of the locker 5 was started. The scheduled use end time indicates the scheduled date and time when the use of the locker 5 ends when the use state of the locker 5 is “in use”. The receipt deadline indicates the date and time when the user U takes out the parcel.

The reservation fee indicates the fee per unit time that the user has to pay when reserving the locker 5 . The usage fee indicates the fee per unit time that the user has to pay when using the locker 5 . The unit time set for the reservation fee and the unit time set for the usage fee may be different. The paid amount is the total amount already paid by the user. The unlock key is information required to unlock the locker 5 . The unlock key is, for example, information including at least one of numbers, letters, and symbols, and is, for example, a string of numbers or a string of characters.

The user-related information is information corresponding to the user U who uses the locker 5 when the state of the locker 5 is in use. The user-related information includes a user ID, contact information indicating the contact information of the user U, and related party contact information indicating the contact information of the parties (other users) related to the user U. there is

In this embodiment, the locker management device 1 stores locker information and centrally manages the locker information of the lockers 5 installed at each of a plurality of positions, but the present invention is not limited to this. For example, the locker information of a plurality of lockers 5 installed at the same installation location may be managed by a server provided on the locker shelf 4 corresponding to these lockers 5 or a server provided near the installation location. . In this case, the locker management device 1 can access the server and refer to the locker information.

The control unit 13 is, for example, a CPU (Central Processing Unit). By executing the locker management program stored in the storage unit 12, the control unit 13 controls the state control unit 131, the permission reception unit 132, the movement instruction unit 133, the identification unit 134, the notification unit 135, the position information acquisition unit 136, And it functions as the privilege granting unit 137 .

The locker management device 1 implements basic functions by the state control unit 131 . First, basic functions of the locker management device 1 will be described.

[Reservation for Locker 5]
First, the locker 5 reservation function of the locker management device 1 will be described. The state control unit 131 reserves the locker 5 in response to a request from the user terminal 2 .

When the user terminal 2 receives a reservation start operation for the locker 5 on the operation screen of a predetermined application for realizing the locker service executed on the user terminal 2 , the user terminal 2 sends the locker 5 including the user ID to the locker management device 1 . Send reservation request information requesting a reservation.

Upon receiving the reservation request information from the user terminal 2, the state control unit 131 identifies the user ID. The state control unit 131 causes the user terminal 2 to display a reservation screen, and receives selection of the installation location of the locker 5 from the user terminal 2 . Upon receiving the selection of the installation location, the state control unit 131 selects a locker 5 whose usage status is “empty” among the lockers 5 installed on the locker racks 4 installed within a predetermined range from the installation location. do.

The state control unit 131 may receive from the user terminal 2 not only the selection of the installation location of the locker 5 but also the size of the locker 5, the purpose and application of the locker 5, and the number of lockers. In this case, for example, in the locker information stored in the storage unit 12, it is assumed that the locker ID is associated with information indicating the purpose and application of the locker 5. FIG. The state control unit 131 determines that among the lockers 5 installed on the locker shelves 4 installed within a predetermined range from the received installation location, the usage state is "empty", the size of the received locker 5, and You may choose the locker 5 which suits a utilization purpose and a use.

The state control unit 131 causes the user terminal 2 to display a locker list that associates the selected “empty” locker 5 with the installation location of the locker 5, and accepts the user U's selection of the locker 5 to be reserved.

Upon receiving the selection of the locker 5 to be reserved, the state control unit 131 receives payment of the reservation fee associated with the locker ID of the locker 5 via the user terminal 2 . When accepting the deposit of the reservation fee, the state control part 131 stores information indicating the deposited amount in the storage part 12 as the paid amount, and generates an unlocking key corresponding to the selected locker 5. - 特許庁The state control unit 131 causes the storage unit 12 to store the generated unlocking key as the unlocking key associated with the locker ID of the selected locker 5 .

In addition, the state control unit 131 refers to the user information stored in the storage unit 12, and identifies the contact information and related person contact information associated with the identified user ID. The state control unit 131 causes the storage unit 12 to store the identified contact information and related party contact information as the contact information and related party contact information associated with the locker ID of the selected locker 5 .

[Storage of luggage in locker 5]
The state control unit 131 controls locking or unlocking of the locker 5 . For example, the locker shelf 4 has an operation unit for receiving the operation of using the plurality of lockers 5 provided on the locker shelf 4, a depositing unit for receiving deposits of usage fees, and an output unit for outputting paper indicating an unlocking key. A controller is provided comprising: In the following description, the locker shelf 4 and the control device are collectively referred to as a locker device. The operation unit includes, for example, a display and a touch panel, and receives a storage operation of storing a package in the locker 5 or a take-out operation of taking out the package stored in the locker 5 from the user. When accepting the storage operation, the operation unit accepts selection operation of whether to store the package in the locker 5 whose usage state is "empty" or to store the package in the locker 5 whose usage state is "reserved".

Further, the operation unit includes, for example, a short-range wireless communication unit that performs short-range wireless communication using Bluetooth (registered trademark) or the like. By doing so, the user ID is acquired from the user terminal 2 . After acquiring the user ID, the operation unit notifies the locker management device 1 of the acquired user ID. In this case, it is assumed that the user terminal 2 is running a predetermined application for realizing the locker service. It is assumed that the user terminal 2 turns on the short-range wireless communication function when starting execution of a predetermined application, and can perform short-range wireless communication with the operation unit when starting to use the locker 5 .

When accepting a selection operation to store a package in an "empty" locker 5, the operation unit accepts a selection operation of a locker 5 to be used by the user from lockers 5 whose use state is "empty". Upon receiving an operation for selecting a locker 5 , the operation unit notifies the locker management device 1 of the locker ID of the selected locker 5 . When the selection operation of the locker 5 is accepted, the deposit part accepts the deposit of the usage fee in cash, electronic currency, or the like.

Note that, when a predetermined application is being executed, the user terminal 2 can accept the selection operation of the locker 5 and the payment of the usage fee in the same procedure as the processing of the operation unit described above. The user terminal 2 notifies the locker management device 1 of the user ID when the use of the locker 5 is started. Then, upon receiving the selection operation of the locker 5 , the user terminal 2 notifies the locker management device 1 of the locker ID of the selected locker 5 .

After acquiring the locker ID of the selected locker 5, the state control unit 131 causes the storage unit 12 to store information indicating the deposited amount as the paid amount when the deposit unit receives the deposit of the usage fee. An unlocking key corresponding to the selected locker 5 is generated, and an opening instruction for opening the locker door is transmitted to the selected locker 5 to open the locker door. The state control unit 131 causes the storage unit 12 to store the generated unlocking key as the unlocking key associated with the locker ID of the selected locker 5 .

Further, when the user ID is acquired from the operation unit or the user terminal 2, the state control unit 131 refers to the user information stored in the storage unit 12, and obtains the contact information and relationship information associated with the user ID. identify the contact information of the Then, the state control unit 131 causes the storage unit 12 to store the identified contact information and related party contact information as the contact information and related party contact information associated with the locker ID of the selected locker 5. . The locker 5 locks the locker door when the locker door is closed.

The state control unit 131, for example, causes the output unit to output paper on which a QR code (registered trademark) indicating the unlocking key is printed, and notifies the user U of the unlocking key. When the user ID is acquired from the operation unit or the user terminal 2, the state control unit 131 accepts a selection operation of outputting the QR code indicating the unlocking key on paper or notifying it to the user terminal 2. good too. Based on the result of the selection operation, the state control unit 131 outputs paper on which the QR code indicating the unlocking key is printed, or notifies the user terminal 2 of the QR code indicating the unlocking key. Further, when a locker ID is stored in association with a user ID, the user terminal 2 transmits the user ID to the locker management apparatus 1 via a predetermined application, thereby obtaining a solution associated with the user ID. It shall be possible to refer to the lock key.

When the operation unit receives a selection operation to store a package in the locker 5 of "reserved", the user ID is acquired from the user terminal 2 by performing short-range wireless communication with the user terminal 2 of the user U, and the user ID is obtained. , and the shelf ID are sent to the locker management device 1 . When acquiring the shelf ID and the user ID, the status control unit 131 identifies the locker 5 associated with the shelf ID and the user ID and whose usage status is "reserved". When the state control unit 131 identifies a locker 5 whose usage state is “reserved”, it receives input of an unlock key corresponding to the locker 5 via the operation unit. If the input unlock key corresponds to the specified locker 5, the state control unit 131 causes the deposit unit to accept deposit of the usage fee (for example, one day's worth) in cash or electronic currency. .

When the deposit unit accepts deposit of the usage fee, the state control unit 131 causes the storage unit 12 to store information indicating the deposited amount as the paid amount, and generates an unlock key corresponding to the selected locker 5. At the same time, the locker door of the selected locker 5 is opened. The state control unit 131 causes the storage unit 12 to store the generated unlocking key as the unlocking key associated with the locker ID of the selected locker 5 .

The user puts the luggage in the locker 5 with the locker door open and closes the locker door. The locker 5 locks the locker door when the locker door is closed. The state control unit 131, for example, causes the output unit to output paper on which a QR code indicating the unlock key is printed, and notifies the user U of the unlock key. Note that when the state control unit 131 acquires the user ID from the operation unit or the user terminal 2, the state control unit 131 selects whether to output the QR code indicating the unlock key on paper or to notify the user terminal 2. may be accepted. Based on the result of the selection operation, the state control unit 131 outputs paper on which the QR code indicating the unlocking key is printed, or notifies the user terminal 2 of the QR code indicating the unlocking key.

[Removing luggage from Locker 5]
When the operation for taking out a package is accepted, the operation unit accepts a selection operation for the locker 5 from which the user takes out the package from the lockers 5 whose usage status is "in use". In the following description, an example of taking out a package by operating the operation unit will be described. In the following description, the operation unit may be read as the user terminal 2 . When the locker 5 is selected, the operation unit accepts a selection operation of temporarily taking out the baggage from the selected locker 5 or ending the use of the selected locker 5 .

The operating unit accepts an unlock key input upon accepting a selection operation to temporarily take out a package from the selected locker 5 . When the unlock key is input, the operation unit notifies the locker management device 1 of the locker ID of the selected locker 5 and the input unlock key. The state control unit 131 acquires the locker ID and unlock key from the operation unit. The state control unit 131 opens the locker door of the selected locker 5 when the obtained unlocking key matches the unlocking key associated with the obtained locker ID in the locker information. In addition, the state control unit 131 generates a new unlock key corresponding to the selected locker 5, and transmits an opening instruction to open the locker door to the selected locker 5 to open the locker door. The state control unit 131 stores the generated unlocking key in the storage unit 12 as the unlocking key associated with the locker ID of the selected locker 5 and notifies the user of the unlocking key. A user can take out a package from the locker 5 with the locker door open, or store different packages in the locker 5 . The locker 5 locks the locker door when the locker door is closed.

The operating unit accepts the input of the unlock key when accepting the selection operation of ending the use of the selected locker 5 . When the unlock key is input, the operation unit notifies the locker management device 1 of the locker ID of the selected locker 5 and the input unlock key. The state control unit 131 acquires the locker ID and unlock key from the operation unit. The state control unit 131 calculates the usage time based on the usage start time and the current time associated with the obtained locker ID in the locker information. When the calculated usage time exceeds the usage time corresponding to the paid amount, the state control unit 131 receives payment of the usage fee corresponding to the excess usage time via the payment unit. . Upon receipt of the usage fee, the state control unit 131 determines whether the acquired unlock key matches the unlock key associated with the acquired locker ID in the locker information. When the state control unit 131 determines that the unlock keys match, the locker door of the selected locker 5 is opened. The user can take out the luggage from the locker 5 with the locker door open and finish using the locker 5 .

Note that the state control unit 131 notifies the contact indicated by the contact information associated with the locker ID of the locker 5 whose calculated usage time exceeds the usage time corresponding to the paid amount. Information indicating that the usage time is exceeded may be notified, and payment of the usage fee corresponding to the usage time that has exceeded may be received from the user terminal 2 . Upon accepting payment of the usage fee, the state control unit 131 may add information indicating the amount of money that has been paid to the paid amount, and generate a new unlock key. Then, the state control unit 131 stores the generated unlocking key in the storage unit 12 as the unlocking key associated with the locker ID of the locker 5, and stores the generated unlocking key in the locker of the locker 5. The contact indicated by the contact information associated with the ID may be notified.

Further, the state control unit 131 generates one unlocking key when a package is stored in the locker 5, and the operation unit operates when the package is taken out of the locker 5, whether the package is temporarily taken out or the selected locker 5 is opened. Although the operation of selecting whether to end the use has been accepted, this is not the only option. For example, the state control unit 131 may generate a continuous use unlocking key for unlocking the locker 5 while continuing to use it, and an end unlocking key for use when the use of the locker 5 ends. Then, the operation unit may accept the unlocking key for continuing use or the unlocking key for ending when the operation for taking out the package is accepted. By doing so, the user U can select either temporary removal of the baggage or termination of use of the selected locker 5 by properly using the two unlocking keys.

[Movement of luggage stored in locker 5]
In the present embodiment, the locker management device 1 asks the user U about movement of luggage deposited in the lockers 5 of the locker shelf 4 which is highly used and is expected to be crowded, and to secure vacancies. The functions of the control unit 13 relating to movement of the baggage stored in the lockers 5 will be described below.

The permission receiving unit 132 notifies the identified contact of the user U of the location of the destination of the luggage and the scheduled time of moving the luggage, based on the information indicating the past usage status of the locker 5. Receive permission to move the cargo.

For example, the storage unit 12 stores usage histories of a plurality of lockers 5 for each locker shelf 4 . The permission receiving unit 132 calculates the average usage rate of the installed lockers 5 for each of the plurality of locker shelves 4 based on the usage history of the lockers 5 . The permission receiving unit 132 identifies the locker rack 4, which has a high average usage rate and is expected to be crowded, as the source locker rack. The permission receiving unit 132 identifies the user U who has deposited the baggage in the locker 5 of the locker shelf of the movement source, and identifies the locker 5 storing the baggage of the user U as the locker of the movement source.

Although the locker management device 1 calculates the average usage rate in the present embodiment, the present invention is not limited to this. For example, a locker device including the locker shelf 4 and the control device may calculate the average usage rate and notify the locker management device 1 of the average usage rate. In this case, the control device included in the locker management device 1 includes an identification section, a calculation section, and a transmission section.

The identifying unit identifies locked lockers 5 and unlocked lockers 5 among a plurality of lockers 5 on the locker shelf 4 . The calculation unit calculates a locker utilization rate based on the identification result of the identification unit. For example, the calculation unit calculates the average usage rate of the lockers 5 based on the identification result by the identification unit in a predetermined period. When the average usage rate calculated by the calculation unit is less than the first threshold, the transmission unit transmits position information indicating the position of the locker shelf 4 having the lockers 5 and can accept packages into the lockers 5. Information indicating that there is a package is transmitted to the locker management device 1 that manages movement of the package. Further, when the average usage rate of the lockers 5 calculated by the calculation unit exceeds a second threshold higher than the first threshold, the transmission unit stores the locker 5 in use among the plurality of lockers 5. A request for movement of the stored baggage is transmitted to the locker management device 1. - 特許庁By doing so, the locker device can increase the utilization rate of a plurality of lockers.

The permission receiving unit 132 identifies locker shelves 4 within a predetermined range from the installation position of the source locker shelf among the locker shelves 4 whose average usage rate is lower than a predetermined threshold as destination locker shelves. The permission receiving unit 132 identifies, as the destination locker, a locker whose usage state is "empty" and whose size is equal to or larger than the size of the source locker. The permission receiving unit 132 identifies the installation location associated with the locker ID of the destination locker as the location of the destination. In addition, the permission receiving unit 132 calculates the scheduled time to move the parcel based on the waiting state of the parcel whose movement has already been permitted.

The permission receiving unit 132 includes, in the specified contact information of the user U, the position of the specified destination and the scheduled time when the user U will move the package, and sends a move permission request screen for receiving permission to move the package to the user terminal. 2 to request the movement of the parcel. Note that the permission receiving unit 132 may calculate the distance and travel time from the locker 5 of the source of travel to the specified destination, and display the distance and travel time on the travel permission request screen. Further, the permission receiving unit 132 may display the route from the location of the locker 5 of the movement source to the movement destination on the movement permission request screen.

FIG. 5 is a diagram showing an example of a movement permission request screen. As shown in FIG. 5, the movement permission request screen includes information indicating the location of the locker 5 where the current baggage is stored, information indicating the location of the destination to which the baggage is to be moved, and information indicating the location of the baggage to be moved by the user U. It can be confirmed that the time is displayed. In addition, it can be confirmed that a permission button B1 for permitting the movement of the baggage and a rejection button B2 for denying the movement of the baggage are displayed on the movement permission request screen. In addition, it can be confirmed that the detailed position confirmation button B3 for displaying the detailed position of the movement destination of the package on the user terminal 2 is displayed on the movement permission request screen.

When the permission button B1 is pressed, the user terminal 2 transmits permission information indicating permission to move the baggage, and when the refusal button B2 is pressed, rejection information indicating refusal to move the baggage. Send. The permission accepting unit 132 accepts permission to move the parcel by acquiring the permission information, and accepts refusal to move the parcel by acquiring the refusal information.

When the permission receiving unit 132 receives permission to move the luggage, the state control unit 131 changes the usage state of the locker 5 as the destination locker to “reserved”, and updates the user-related information associated with the locker 5. User-related information associated with the source locker is stored in the storage unit 12 as information. Also, the state control unit 131 generates an unlock key for the locker 5 which is the destination locker, and stores it in the storage unit 12 as an unlock key associated with the locker 5 .

In addition, the state control unit 131 sets the usage start time, scheduled usage end time, receipt deadline, and paid amount associated with the locker ID of the source locker to the usage start time associated with the locker ID of the destination locker. , scheduled end time of use, deadline for receipt, and paid amount. As a result, the paid amount that has already been paid is also linked to the destination locker. If the usage fee of the destination locker is lower than the usage fee of the destination locker, for example, the difference between the usage fees may be refunded when the usage of the destination locker ends.

In addition, the state control unit 131 manages the movement state of the baggage stored in the movement source locker. For example, the storage unit 12 stores movement state information that associates the user ID of the user U who has permitted the movement of the baggage from the source locker with the state of the baggage. FIG. 6 is a diagram showing an example of movement state information. As shown in FIG. 6, the moving state information is information that associates the user ID, the locker ID of the source locker, the locker ID of the destination locker, the scheduled moving time, and the moving state of the parcel.

There are four moving states: "storage", "before moving", "moving", and "moving completed". "Stowed" indicates that the luggage is stored in the pre-movement locker. "Before moving" indicates that the luggage is stored in the pre-moving locker and the scheduled moving time is a predetermined time before the scheduled time. "Moving" indicates that the cargo is moving. "Movement completed" indicates that the luggage has been moved to the destination locker.

When the permission receiving unit 132 receives permission to move the baggage, the state control unit 131 obtains the user ID of the user U who has permitted the movement of the baggage, the locker ID of the source locker, the locker ID of the destination locker, and the locker ID of the destination locker. The scheduled time and the movement state "storage" are associated with each other and stored in the storage unit 12 as movement state information. The state control unit 131 changes the movement state from "storage" to "before movement" at a predetermined time before the scheduled movement time.

Although the permission receiving unit 132 has set the destination of the luggage to be the locker 5, the destination is not limited to this, and the destination of the luggage may be a depository. In this case, in addition to the locker information, the storage unit 12 may store information on the depository indicating the installation location of the luggage depository. Then, the permission receiving unit 132 may specify, as a destination, a check-in place within a predetermined range from the installation position of the source locker shelf, a store where the luggage is kept, or the like. For example, when comparing the structure of the check-in place information with the structure of the locker information shown in FIG. The difference is that the locker information has the location and size, whereas the locker information does not have the location and size. It is the same.

In addition, the permission reception unit 132 may further notify the user U of a privilege related to the use of the locker 5 accompanying the movement of the luggage. The privilege is, for example, a discount on the usage fee of the locker 5, a point as a monetary value given to the user, or a coupon. When the benefit is a discount on the usage fee, the permission reception unit 132 determines the amount of discount based on the positional relationship between the installation location indicating the position of the locker where the luggage of the user U is stored and the location of the destination. may be calculated and the calculated discount amount may be notified. Further, the permission receiving unit 132 may calculate the discount amount based on, for example, the distance between the installation location of the source locker and the location of the destination. By doing so, it is possible to increase the possibility that the user U will allow the movement of the baggage in order to obtain a profit from the movement of the baggage. Note that the permission receiving unit 132 may set the usage fee of the locker at the destination to be the usage fee obtained by subtracting the usage amount of the locker before the movement from the calculated discount amount.

Further, the permission receiving unit 132 may receive permission to move luggage that the user U deposits in the locker 5 when the user U starts using the locker 5 . In this case, the permission receiving unit 132 receives permission to move the parcel by displaying a movement permission request screen on the operation unit provided on the locker shelf 4 before receiving payment from the user U. By doing so, the locker management device 1 can reliably accept the selection of whether or not to permit the movement of the luggage at the time when the use of the locker 5 is started.

Moreover, the state control unit 131 may function as a reception unit and receive the destination of the user U after the user U has deposited the baggage in the locker 5 . For example, the state control unit 131 receives the destination of the user U via the operation unit when the user U starts using the locker 5 . Then, the permission receiving unit 132 selects the destination position of the baggage of the user U based on the destination of the user U, and notifies the selected destination position. The permission receiving unit 132 selects the destination position of the baggage based on the position on the route from the locker 5 where the baggage is stored to the destination of the user U.

Specifically, the permission receiving unit 132 selects one of lockers 5 within a predetermined range from one of a plurality of positions on the route from the position of the locker 5 where the luggage is stored to the destination of the user U, A locker 5 of a locker shelf 4 whose average utilization rate is lower than a predetermined threshold is selected as a destination of the luggage. By doing so, the distance required for the user U to reach the destination position of the luggage does not increase, so the locker management device 1 can prevent an increase in the load required for the user U to take out the luggage. can. Note that the permission reception unit 132 may notify the user terminal 2 of the route from the position of the locker 5 to the destination of the user U.

Further, the state control unit 131 may receive a scheduled usage end time, which is a scheduled time for picking up the luggage from the user U, when the user U starts using the locker 5 . In this case, the state control unit 131 causes the storage unit 12 to store the received scheduled usage end time as the scheduled usage end time associated with the locker ID of the locker 5 used by the user U. When selecting the destination of the baggage of the user U, the permission receiving unit 132 selects a destination that can be used at the scheduled usage end time associated with the locker ID of the locker 5 where the baggage is deposited. For example, the permission receiving unit 132 selects the locker 5 or the check-in place whose usage end time is included in the available time as the destination of the luggage. By doing so, it is possible to prevent the user U from being unable to take out the luggage because the destination of the luggage cannot be used when the user U takes out the luggage.

In addition, when the user U selects the destination of the baggage, the permission reception unit 132 determines the length of time from the current time to the scheduled usage end time associated with the locker ID of the locker 5 in which the baggage is deposited. Whether or not to move the parcel may be selected based on the length of time of use. For example, the permission receiving unit 132 may prevent the luggage from being moved if the usage time is within a predetermined time. By doing so, it is possible to reduce the burden on the manager M by not moving the luggage when the locker 5 for storing the luggage is expected to be vacant early.

Also, the permission reception unit 132 may identify that one user U uses a plurality of lockers based on the locker information. In this case, when one user U uses a plurality of lockers 5, the permission reception unit 132 specifies one destination as the destination of the luggage deposited in each of the plurality of lockers 5. You may The permission receiving unit 132 may notify the user U's contact information of the location of the identified one destination and the scheduled time to move the baggage, and may receive permission to move the baggage.

For example, when at least two of the plurality of lockers 5 used by the user U are installed on different locker shelves 4, the permission reception unit 132 determines whether the lockers 5 used by the user U A number of lockers 5 that are available to the user U are specified. Here, the permission receiving unit 132 identifies locker racks 4 having a relatively large number of lockers 5 whose usage status is “empty”. Then, the permission receiving unit 132 receives information for receiving a selection as to whether or not to combine the storage locations of packages into one in the contact information of the user U associated with the locker ID of the locker 5 used by the user U. , and accepts the permission to move the luggage by receiving a selection as to whether or not to consolidate the storage locations of the luggage into one.

By doing so, the locker management device 1 can collect and move the user U's luggage to one destination. As a result, for example, when user U's luggage is scattered at a plurality of destinations, user U's luggage can be collected at one destination, so convenience for user U can be improved.

Note that the permission receiving unit 132 may specify destinations within a predetermined distance as the destinations of the luggage deposited in each of the plurality of lockers 5 . By doing so, since the locations of the luggage after being moved become close to each other, it is possible to reduce the burden on the user U when taking out the luggage.

Further, the user information stored in the storage unit 12 may be associated with a group ID as group identification information for identifying a group to which the user U belongs, whose registration is accepted via a predetermined application. In this case, when a plurality of users U belonging to one group are using a plurality of lockers 5, the permission reception unit 132 identifies the destination of the luggage stored in each of the plurality of lockers 5. . The permission receiving unit 132 identifies one destination or destinations within a predetermined distance as destinations of the baggage. The permission receiving unit 132 notifies the contacts of a plurality of users U of the specified destination positions and the scheduled time of moving the baggage, and receives permission to move the baggage.

Further, other information may be registered in the user information stored in the storage unit 12 via a predetermined application. For example, the user information indicates information about the luggage of the user U (the number of luggage, the size of the luggage, the contents of the luggage), and whether or not the luggage of a plurality of users U belonging to the group is permitted to be moved to one destination. information and information indicating whether or not to allow movement of the package to multiple nearby locations. Then, the permission accepting unit 132 may specify the destination of the luggage based on the information included in the user information and accept permission to move the luggage.

Further, the user information stored in the storage unit 12 includes information indicating whether or not the user U is the representative of the group, whether each of the plurality of users U belonging to the group is permitted to move the luggage, whether the representative may include information indicating what to do. Then, based on these pieces of information included in the user information, the permission receiving unit 132 may receive permission to move packages from the representative of the group or from each of a plurality of users U belonging to the group. good.

By doing so, the locker management device 1 can move the packages of a plurality of users U belonging to one group at once, thereby increasing the possibility of receiving permission to move packages from a plurality of users U. can be done. In addition, since the locker management device 1 can move packages of a plurality of users U belonging to one group at once, it is possible to greatly increase the vacant space of the source lockers at once.

When the permission receiving unit 132 receives permission to move the cargo, the movement instructing unit 133 receives the cargo to be moved in the manager terminal 3 used by the manager M of the locker 5 who is the worker who moves the cargo. A movement that instructs movement of a load, including locker position information indicating the position of the stored locker 5 (source locker), information indicating the position of the destination to which the load is to be moved, and an unlock key for the locker 5. Send instruction information. When the destination of the luggage is the locker 5 (destination locker), the unlocking key of the locker 5 is also included in the movement instruction information. Here, the locker position information is information including the locker ID of the locker 5 in which the package to be moved is stored, and the installation location associated with the locker ID.

The manager M confirms the movement instruction information displayed on the manager terminal 3, unlocks the source locker with the unlock key included in the movement instruction information, and takes out the luggage. The manager M operates the manager terminal 3 to indicate that the baggage has been taken out, and notifies the locker management device 1 of movement start information including the locker ID of the source locker. When the movement start information is acquired, the state control unit 131 refers to the movement state information stored in the storage unit 12, and sets the movement state associated with the locker ID of the source locker included in the movement start information to “move”. Change from "before" to "while moving". Based on the movement instruction information, the manager M moves to the destination of the baggage and deposits the baggage at the destination of the baggage. When the destination of the cargo is the destination locker, the administrator M moves the cargo to the destination locker, and then enters the destination locker generated by the locker management device 1 by locking the destination locker. An unlocking key is acquired from the locker management device 1. - 特許庁The manager M operates the manager terminal 3 and transmits first movement completion information indicating that the movement of the baggage is completed to the locker management device 1 .

The first movement completion information includes the locker ID of the movement source locker and information on the destination of the baggage. When the destination of the luggage is the locker 5, the information on the destination of the luggage includes the installation location of the locker 5, the locker ID, and the unlock key. In addition, when the destination of the luggage is a depository, the information on the destination of the luggage includes the location of the depository.

The specifying unit 134 specifies that the parcel has been moved to the destination after the permission receiving unit 132 has accepted permission to move the parcel. Specifically, when acquiring the first movement completion information, the identifying unit 134 identifies that the baggage stored in the movement source locker included in the first movement completion information has been moved. When the state control unit 131 acquires the first movement completion information, the state control unit 131 refers to the movement state information stored in the storage unit 12, and determines the movement associated with the locker ID of the source locker included in the first movement completion information. Change status from "moving" to "moving".

When the specifying unit 134 specifies that the package has been moved to the destination, the notification unit 135 notifies the user U that the package has been moved to the destination. Specifically, the notification unit 135 identifies the locker ID of the destination locker included in the first movement completion information acquired by the identification unit 134 . Then, the notification unit 135 refers to the locker information stored in the storage unit 12 and identifies the contact information included in the user-related information associated with the identified locker ID. The contact information of the user U is identified. The notification unit 135 notifies the specified contact of the user U of second movement completion information indicating that the package has been moved to the destination. It is assumed that the second movement completion information includes information indicating the destination position of the baggage. In addition, the second movement completion information may include information indicating that the prepaid fee information is linked to the destination locker and taken over. By doing so, it is possible to notify the user U that the charge information that has been paid in advance is linked to the locker at the destination and has been handed over.

Note that if the destination of the luggage is the locker 5 (destination locker), the notification unit 135 includes the unlock key of the locker 5 included in the first movement completion information in the second movement completion information. , the unlocking key of the locker 5 at the destination is notified to the identified contact of the user U. Note that the state control unit 131 newly generates an unlock key for the destination locker in response to the identification unit 134 identifying that the package has been moved to the destination, and uses the unlock key for the destination locker. You may make it memorize|store in the memory|storage part 12. FIG. Then, the notification unit 135 may notify the newly generated unlock key of the destination locker 5 by including the newly generated unlock key in the second movement completion information. By doing so, the user U can unlock the destination locker 5 based on the second movement completion information.

Further, when the position of the user U is within a predetermined range from the destination position of the baggage, the notification unit 135 notifies the user of the destination position of the baggage separately from the second movement completion information. good too. In this case, for example, the position information acquiring unit 136 acquires position information indicating the position of the user terminal 2, and identifies the position indicated by the position information as the user U's position. When the position indicated by the position information is within a predetermined range from the destination position of the package, the notification unit 135 notifies the contact of the user U of the destination position of the package. By doing so, the locker management device 1 can inform the user U of the destination of the baggage when the user U approaches the destination of the baggage.

In addition, the notification unit 135 may notify the user U of the moving state of the package. For example, the notification unit 135 refers to the movement state information stored in the storage unit 12, and identifies the user ID associated with the movement state in response to a change in the movement state. Then, the notification unit 135 refers to the user information stored in the storage unit 12, and notifies the contact indicated by the contact information associated with the specified user ID of information indicating that the movement state has changed. You may In this case, the notification unit 135 may notify the user U of the movement state only when the movement state changes to "movement completed". By doing in this way, the user U can be made to grasp a movement state.

In addition, the notification unit 135 may acquire from the user terminal 2 request information that includes the user ID and requests reference to the movement state of the parcel. Then, when acquiring the request information, the notification unit 135 refers to the movement state information stored in the storage unit 12, and transmits the movement state included in the request information to the user who sent the request information. The terminal 2 may be notified.

In addition, when the user U belongs to a group, the notification unit 135 can browse the locker ID of the locker 5 in which the luggage of the other user U belonging to the group to which the user U belongs is deposited. good too. For example, the control unit 13 acquires from the user terminal 2 a viewing request that includes the user ID and requests viewing of the storage status of the package. The control unit 13 refers to the user information, identifies the group ID associated with the user ID included in the viewing request, and identifies other user IDs associated with the group ID. Then, the control unit 13 refers to the locker information, identifies the locker ID in which the package of the identified other user ID is stored, and generates information that associates the identified locker ID with the identified other user ID. , to the user terminal 2 that sent the browsing request. By doing so, the user U can confirm the storage location of the luggage of the other user U who belongs to the group and inform the other user U of the location.

The privilege granting unit 137 grants a privilege to the user when the use of the locker 5 is completed by the scheduled usage end time. Specifically, the privilege granting unit 137 specifies the time when the user U takes out the luggage from the locker 5, and grants the privilege to the user U when the time is before the scheduled use end time. By doing so, the user U tries to end the use of the locker 5 by the scheduled end time of use, so the use time of the locker 5 is extended, and it is possible to suppress the difficulty of opening the locker. .

[Flow of processing in locker management device 1]
Next, the flow of processing in the locker management device 1 will be described. FIG. 7 is a sequence diagram showing the flow of processing related to movement of luggage stored in the lockers 5 of the locker management device 1 according to this embodiment. It is assumed that the user U has deposited the luggage in the locker 5 at the start of this sequence diagram.

First, the permission receiving unit 132 identifies the user U corresponding to the package to be moved (S1).
Subsequently, the permission receiving unit 132 identifies the destination of the cargo to be moved and the scheduled time of movement of the cargo (S2).

Subsequently, the permission receiving unit 132 sends a movement permission request screen to the user terminal 2, which includes the location of the identified destination and the scheduled time to move the package as the contact information of the user U, and accepts permission to move the package. By displaying it, a request for movement of the parcel is made (S3).

The user terminal 2 receives from the user U a selection operation as to whether or not to permit the movement of the baggage. Here, it is assumed that the user U permits the movement of the baggage. The user terminal 2 transmits information indicating permission to move the luggage to the locker management device 1 (S4). The permission receiving unit 132 receives permission to move the baggage by acquiring permission information indicating permission to move the baggage.

Subsequently, the movement instruction unit 133 causes the manager terminal 3 used by the manager M of the locker 5 to receive locker position information indicating the position of the locker 5 (source locker) in which the package to be moved is stored, and the locker location information. It transmits movement instruction information for instructing movement of the baggage, including information indicating the destination position of the baggage and the unlocking key of the locker 5 (S5).

The manager M confirms the movement instruction information displayed on the manager terminal 3 and moves the luggage from the source locker to the destination. When the administrator terminal 3 receives input of movement completion information indicating completion of movement of the baggage from the manager M (S6), the manager terminal 3 transmits first movement completion information to the locker management device 1 (S7).

When acquiring the first movement completion information from the administrator terminal 3, the identification unit 134 identifies that the baggage stored in the movement source locker has been moved to the movement destination (S7).
When it is specified that the baggage has been moved to the destination, the notification unit 135 transmits to the user terminal 2 second movement completion information indicating that the baggage has been moved to the destination, thereby allowing the user terminal 2 to The user U is notified that the baggage has been moved to the destination (S8).

[Effects of this embodiment]
As described above, the locker management device 1 according to the present embodiment notifies the contact information of the user U of the destination position of the baggage and the scheduled time to move the baggage, and accepts permission to move the baggage. . When the locker management device 1 specifies that the luggage has been moved to the destination after receiving permission to move the luggage, the locker management device 1 notifies the user U that the luggage has been moved to the destination. By doing so, the locker management device 1 moves the baggage B of the user U deposited in the locker 5 to another place, and the utilization rate of the locker 5 that is crowded and the utilization rate of the locker 5 that is not crowded is increased. can be leveled. Thereby, the locker management device 1 can increase the utilization rate of the plurality of lockers 5 .

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments. It is obvious to those skilled in the art that various modifications or improvements can be made to the above embodiments. In addition, in particular, the specific embodiments of the distribution and integration of devices are not limited to those illustrated above, and all or part of them can be arbitrarily selected according to various additions or the like, or according to functional loads. It can be configured by functionally or physically dispersing/integrating in units.

DESCRIPTION OF SYMBOLS 1... Locker management apparatus 11... Communication part 12... Storage part 13... Control part 131... State control part 132... Permission reception part 133... Movement Instruction unit 134 Identification unit 135 Notification unit 136 Location information acquisition unit 137 Privilege provision unit 2 User terminal 3 Administrator terminal 4 ... locker shelf, 5 ... locker

Claims (17)

a storage unit that associates and stores the contact information of the user who deposits the luggage in the locker and the locker identification information that identifies the locker in which the luggage is stored;
a permission reception unit that notifies the contact of the user of the destination position of the baggage and the scheduled time to move the baggage, and receives permission to move the baggage;
a specifying unit that specifies that the package has been moved to the destination after the permission receiving unit accepts permission to move the package;
a notification unit configured to notify the user that the package has been moved to the destination when the specifying unit specifies that the package has been moved to the destination;
A locker management device comprising: The storage unit associates and stores the contact information of the user, the locker identification information, and the unlocking key of the locker,
When the permission receiving unit receives permission to move the baggage, information indicating the position of the locker storing the baggage and the above-mentioned further comprising a movement instruction unit for transmitting movement instruction information for instructing movement of the baggage, including information indicating a destination position of the baggage and the unlocking key;
The locker management device according to claim 1. the destination of the luggage is a destination locker different from the locker where the user deposits the luggage;
When the destination of the luggage is a locker, the notification unit further notifies the unlock key of the locker.
The locker management device according to claim 1 or 2. The permission reception unit further notifies a discount amount related to the use of the locker accompanying the movement of the luggage,
A locker management device according to any one of claims 1 to 3. The permission reception unit calculates the discount amount based on the positional relationship between the position of the locker where the package is stored and the position of the destination of the package, and notifies the calculated discount amount.
The locker management device according to claim 4. The permission reception unit receives permission to move the luggage when the user starts using the locker.
A locker management device according to any one of claims 1 to 5. The permission reception unit receives permission to move the luggage based on information indicating the past usage status of the locker.
A locker management device according to any one of claims 1 to 6. a receiving unit that receives a scheduled usage end time that is a scheduled time for picking up the package from the user;
a benefit granting unit that grants a benefit to the user when the user finishes using the locker by the scheduled usage end time;
A locker management device according to any one of claims 1 to 7. further comprising a reception unit that receives the destination of the user after the user deposits the luggage in the locker,
The permission reception unit selects a destination position of the baggage based on the destination of the user, and notifies the selected destination position of the baggage.
A locker management device according to any one of claims 1 to 8. The permission reception unit selects the destination position of the baggage based on the position on the route from the locker where the baggage is stored to the destination of the user.
The locker management device according to claim 9. further comprising a reception unit that receives a scheduled usage end time, which is a scheduled time for picking up the package from the user;
The permission reception unit selects a destination of the luggage that can be used at the scheduled usage end time.
A locker management device according to any one of claims 1 to 10. further comprising a location information acquisition unit that acquires location information indicating the location of the user;
The notification unit notifies the user of the destination position of the baggage when the position indicated by the position information is within a predetermined range from the destination position of the baggage.
A locker management device according to any one of claims 1 to 11. When the user uses a plurality of lockers, the permission reception unit identifies destinations of the baggage stored in each of the plurality of lockers, and sends the identified destinations to the user's contact information. notify the destination location and the scheduled time to move the package, and accept permission to move the package;
A locker management device according to any one of claims 1 to 12. The storage unit associates and stores identification information of the user and a group to which the user belongs,
When a plurality of users associated with one group are using a plurality of lockers, the permission reception unit identifies destinations of the luggage stored in each of the plurality of lockers, and Notifying the contacts of a plurality of users of the specified destination location and the scheduled time to move the package, and accepting permission to move the package;
14. A locker management device according to any one of claims 1-13. The permission reception unit identifies a destination of the luggage as one destination,
15. A locker management device according to claim 13 or 14. wherein the permission reception unit identifies destinations of the luggage as destinations within a predetermined distance from each other;
15. A locker management device according to claim 13 or 14. the computer runs
By referring to a storage unit that stores contact information of a user who deposits a package in a locker and locker identification information that identifies the locker in which the package is stored in association with each other, the user's contact information is used to transfer the package. a step of notifying a destination location and a scheduled time to move the load, and accepting permission to move the load;
identifying that the cargo has been moved to the destination after permission to move the cargo has been accepted;
a step of notifying the user that the luggage has been moved to the destination when it is specified that the luggage has been moved to the destination;
comprising a
Locker management method.

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