JP7235564B2 - Visitor response system - Google Patents

Description

The present invention relates to a visitor response system for calling a resident who is out of the house by using an intercom entrance handset.

2. Description of the Related Art Conventionally, there has been known a technology of an intercom system in which a mobile terminal carried by a resident can respond to a call from an intercom entrance cordless handset. For example, Patent Literature 1 discloses a technique that allows a visitor to operate a call button on an entrance handset to call a room base unit and a resident's mobile phone.

JP 2010-81216 A

However, according to the technique of Patent Literature 1, there is a problem that the mobile terminal cannot be called if the room base unit and the mobile terminal are not connected via an external network.

SUMMARY OF THE INVENTION Accordingly, it is an object of the present invention to call a resident's portable terminal with a simple configuration while using an intercom entrance slave unit even when the entrance slave unit and the living room master unit are not connected to an external network. To provide a visitor support system capable of

In order to solve the above problems, the visitor response system of the present invention includes an information code provided near the entrance of a dwelling unit, a visitor terminal for a visitor to call a resident, and a resident terminal for a call from a visitor. a resident terminal to which a visitor responds, and a cloud server located on an external network, the information code includes identification information of the dwelling unit, and the visitor terminal reads the information code via reading means and the cloud server The cloud server is characterized by including call management means for calling the resident terminal based on the identification information of the dwelling unit.

An entrance slave unit is provided, and the entrance slave unit includes a call button for calling an intercom room master unit and a display means for displaying an information code, and the display means displays a predetermined information code according to the operation of the call button. It is good as

Moreover, the information code can be generated by either the entrance slave unit or the living room master unit, and is preferably changed each time the resident is called.

According to the visitor support system of the present invention, it is possible to call the resident terminal from the visitor terminal via the cloud server located on the external network by using the information code displayed on the entrance handset. , there is an effect that even an intercom system that is not connected to an external network can be easily introduced.

1 is a schematic diagram showing one embodiment of a visitor handling system of the present invention; FIG. 1 is a block diagram showing the configuration of a visitor support system; FIG. 3A and 3B are schematic diagrams showing an example of a call information table and (b) a call management table; FIG. It is a schematic diagram showing (a) an information code display screen and (b) a call screen. FIG. 4A is a schematic diagram showing a calling screen on the visitor terminal side, and a schematic diagram showing a calling screen on the resident terminal side (b). FIG. 4A is a schematic diagram showing a calling screen on the visitor terminal side, and a calling screen on the resident terminal side; FIG. FIG. 11 is a schematic diagram showing an error screen when a call is invalidated; 4 is a flow chart showing the operation of the visitor support system of the present invention. 3A and 3B are schematic diagrams showing other examples of a call information table and (b) a call management table; FIG.

An embodiment in which the present invention is embodied in a system for dealing with visitors to a dwelling unit will be described below with reference to the drawings. As shown in FIGS. 1 and 2, the visitor handling system 1 of this embodiment includes an information code 71 provided near the entrance of a dwelling unit 7, a visitor terminal 6 where a visitor P1 calls a resident P2, and a visitor terminal 6. It is composed of a resident terminal 5 in which a resident P2 responds to a call from a person P1, and a cloud server 4 arranged in an external network N. At this time, the information code 71 can be printed and pasted on a sheet-like member such as paper near the entrance. Alternatively, the information may be output to the display unit 25 of the entrance slave unit 2 installed at the entrance of the dwelling unit 7 . The visitor terminal 6 and the resident terminal 5 can be selected from mobile information terminals such as smartphones and tablets carried by the visitor P1 and the resident P2. It is connected to an external network N via

The entrance slave unit 2 includes a microphone 23 and a speaker 24 as communication means, a call button 26 for calling the intercom master unit 3, and a display unit 25 for displaying an information code 71 such as a bar code or a QR code (registered trademark). , an interface 22 for the entrance slave unit 2 to communicate with other external devices, and a CPU 21 as control means for controlling the entrance slave unit 2 .

The visitor terminal 6 acquires a microphone 63 and a speaker 64 as communication means, a monitor 65 for displaying operation screens, images, etc., a camera 66 capable of capturing a desired image, and location information of the visitor terminal 6. It consists of a location information acquisition unit 67, a calling unit 68 that calls the resident terminal 5, an interface 62 for the visitor terminal 6 to communicate with other external devices, and a CPU 61 as a control unit that controls the visitor terminal 6. be done. The camera 66 also functions as reading means for reading the information code 71 and photographing means for photographing the visitor P1.

The resident terminal 5 has a microphone 53 and a speaker 54 as communication means, a monitor 55 for displaying operation screens and images, a camera 56 capable of capturing a desired image, and acquires position information of the resident terminal 5. A location information acquisition unit 57, a response unit 58 that responds to the visitor terminal 6, an unlocking unit 59 that remotely unlocks the dwelling unit, an interface 52 for the resident terminal 5 to communicate with other external devices, It is composed of a CPU 51 as a control unit for controlling the resident terminal 5 .

The cloud server 4 stores a call control unit 44 that calls the resident terminal 5 based on the information code 71 received from the visitor terminal 6, a face authentication unit 45 that performs face authentication of the visitor P1, and a visitor image 72. It is composed of a storage unit 43 as video storage means for storing, an interface 42 for communication between the cloud server 4 and other external devices, and a CPU 41 as a control unit for controlling the cloud server 4 .

As shown in FIG. 3, the storage unit 43 stores a call information table 73 that stores the identification information of the dwelling unit 7 and the call information of the resident terminal 5 in association with each other, and whether or not the visitor terminal 6 can call the resident terminal 5. In addition to the stored call management table 74, image information used for face authentication and a visitor video in which the visitor P1 is photographed are also stored. In addition, it is preferable that the visitor video can be accessed only from the resident terminal 5 . Further, in this example, the identification of the entrance slave unit 2 is used as the identification information of the dwelling unit 7, but the identification information of the living room base unit 3 can also be selected.

Information to be stored in the call information table 73 and the call management table 74 is preferably registered in advance. Here, for example, when a call is made from the call unit 68 of the visitor terminal 6 with the identification information "A001" of the entrance slave unit 2, the call target of the call control unit 44 is the call information "090-111-1111". ” becomes the resident terminal 5 . Here, when the identification information of the caller visitor terminal 6 is "B001", the call control unit 44 determines whether the call with the identification information "A001" of the entrance slave unit 2 is "allowed". , calls the resident terminal 5 . On the other hand, when the identification information of the caller visitor terminal 6 is "B003", the call control unit 44 determines whether the call with the identification information "A001" of the entrance cordless handset 2 is "denied". The resident terminal 5 is not called. In this way, when the call management table 74 is used, it is possible, for example, to permit a call from a delivery company or the like in advance, or to reject a call from a predetermined visitor P1.

As shown in FIG. 4( a ), the display unit 25 of the entrance slave device 2 displays the information code display screen 11 including the information code 71 . The information code display screen 11 can be generated by the entrance slave device 2 or the living room master device 3 or the like and output to the display unit 25 . The information code 71 preferably includes one-time information that prohibits multiple times of use, in addition to the time stamp at the time of generation, the location information of the dwelling unit 7, the identification information of the entrance cordless handset 2, and the like.

As shown in FIG. 4B, the monitor 65 of the visitor terminal 6 that has read the information code 71 displays the call screen 12. FIG. Then, when the visitor P1 taps “call”, the calling unit 68 calls the resident terminal 5 via the cloud server 4 .

As shown in FIG. 5( a ), while the calling unit 68 calls the resident terminal 5 , the monitor 65 of the visitor terminal 6 displays the calling screen 13 . In addition, while the calling screen 13 is displayed, the calling unit 68 activates the camera 66 and transmits the photographed visitor image 72 to the resident terminal 5 via the cloud server 4 .

As shown in FIG. 5B, the resident terminal 5 that has received the visitor image 72 displays the visitor image 72 on the monitor 55 together with the calling screen 14 . Therefore, the resident P2 can select whether or not to respond while checking the caller, the visitor P1. When the resident P2 taps "answer", a call path is opened between the visitor terminal 6 and the resident terminal 5. FIG.

When the call path is opened, as shown in FIG. 6, on the monitors 65 and 55 of the visitor terminal 6 and the resident terminal 5, screens 15 and 16 during the call are displayed. When "end call" on the calling screens 65, 55 is tapped, the call path is closed and the call is ended.

When the dwelling unit 7 is equipped with a smart lock function, it is also possible to cause the call screen 16 to function as the unlocking unit 59 of the smart lock. The resident P2 can unlock the dwelling unit 7 to the visitor terminal 6 via the cloud server 4 only once by tapping "unlock" on the call screen 16 during the call with the visitor terminal 6. One-time unlock permission information can be sent. Alternatively, an "unlock" icon may be provided on the calling screen 14, and unlock permission information may be transmitted while a call from the visitor terminal 6 is being received. According to this configuration, the visitor P1 can unlock the dwelling unit 7 only once with the permission of the resident P2 while calling or talking. you can get it in.

Also, the calling unit 68 of the visitor terminal 6 activates the camera 66 and transmits the photographed visitor video 72 to the cloud server 4 from when "call" is tapped to when the call ends. The cloud server 4 stores the received visitor video 72 in the storage unit 43 . Only the resident terminal 5 can access the visitor video 72 . For example, as shown in FIG. 6B, a visitor image 72 may be displayed on the calling screen 16 so that the resident P2 can talk while checking the appearance of the visitor P1.

FIG. 7(a) shows the error screen 17 when the call is invalidated based on timestamp or location information. The call control unit 44 acquires the time stamp from the information code 71, and invalidates the call and stops calling the resident terminal 5 when the call is made after a predetermined time has elapsed from the time stamp. In addition, the call invalidation is notified to the visitor terminal 6 , and the visitor terminal 6 receiving the notification displays the error screen 17 on the monitor 65 . By configuring in this way, it is possible to prevent the resident P2 from being called unnecessarily.

Similarly, the call control unit 44 acquires the position information of the dwelling unit 7 from the information code 71, and when a call is made from outside the predetermined area based on the position information of the dwelling unit 7, the call is invalidated, and the resident terminal 5 cancel the call to In addition, the call invalidation is notified to the visitor terminal 6 , and the visitor terminal 6 receiving the notification displays the error screen 17 on the monitor 65 . By configuring in this way, it is possible to prevent a call from a visitor P1 who is not near the resident's house.

FIG. 7B shows an error screen 18 when face authentication fails. The calling unit 68 activates the camera 66 at the time of reading the information code 71 or at the time of calling, and transmits the captured visitor image 72 to the cloud server 4 at the time of calling. The call control unit 44 of the cloud server 4 reads the image for face authentication from the storage unit 43 and performs face authentication of the visitor based on the image. Then, when the authentication fails, the calling of the resident terminal 5 is invalidated and the calling of the resident terminal 5 is stopped. In addition, the call invalidation is notified to the visitor terminal 6 , and the visitor terminal 6 receiving the notification displays the error screen 18 on the monitor 65 . By configuring in this way, it becomes possible to restrict calls from a predetermined visitor P1.

Next, the operation of the visitor support system 1 configured as described above will be described with reference to FIG. First, when the visitor P1 presses the call button 26 of the entrance slave device 2, the information code 71 including the time stamp is displayed on the display section 25 (S1). When the visitor P1 reads the information code 71 with the camera 66 of the visitor terminal 6, the call screen 12 is displayed on the monitor 65 of the visitor terminal 6. FIG.

When the visitor P1 taps "call", the calling unit 68 calls the resident terminal 5 via the cloud server 4 (S2). At this time, the calling unit 68 also transmits the location information of the visitor terminal 6 to the cloud server 4 . The calling unit 68 of the visitor terminal 6 activates the camera 66 to start photographing the visitor image 72 and transmits the photographed image to the cloud server 4, and the cloud server 4 starts storing the visitor image 72. (S3).

If the location information of the visitor terminal 6 at the time of calling is not within the predetermined area from the location information of the dwelling unit 7 acquired from the information code 71 (S4: No), the call control unit 44 invalidates the call ( S6), the photographing of the visitor P1 and the storage of the visitor image 72 are finished (S12), and the processing is finished. If the location information of the visitor terminal 6 at the time of calling is within the predetermined area from the location information of the dwelling unit 7 acquired from the information code 71 (S4: Yes), the process proceeds to the next step.

The call control unit 44 compares the time stamp with the call time, and if the call time is not within a predetermined time from the time stamp (S5: No), invalidates the call (S6), photographs the visitor P1, and The storage of the visitor image 72 is terminated (S12), and the process is terminated. If it is within the predetermined time (S5: Yes), the process proceeds to the next step.

The call control unit 44 reads the image for face authentication from the storage unit 43 and authenticates the visitor P1 based on the image. If the authentication fails (S5: No), the error screen 18 is displayed and the call is invalidated (S6), the photographing of the visitor P1 and the storage of the visitor image 72 are finished (S12), and the process is finished. . If the authentication is successful (S5: Yes), the resident terminal 5 is called (S7).

When the resident P2 answers the call with the resident terminal 5 (S9), a call path is opened between the visitor terminal 6 and the resident terminal 5 (S10). When the call ends (S11), the photographing of the visitor P1 and the storage of the visitor image 72 are ended (S12), and the process ends.

According to the visitor support system configured as described above, it is possible to call the resident terminal 5 from the visitor terminal 6 via the external network N using the information code 71 displayed on the entrance terminal 2. Therefore, even if the entrance slave unit 2 and the living room master unit 3 are not connected to the external network N, they can be introduced easily.

It is also possible to add items to be registered in the call information table 73 and the call management table 74 and limit the resident terminals 5 that can be called for each visitor terminal 6 . For example, as shown in FIG. 9A, the item "administrator" is added to the call information table 73, and after the resident P2 as the administrator first registers the call information, the resident P2 as the general user is registered. A plurality of pieces of call information are linked and stored in the same entrance slave unit 2 by registering them in the call information. The administrator can limit the resident terminals 5 that can be called by the visitor terminal 6 by registering the call permission/prohibition in the call management table 74 as shown in FIG. 9(b). In this example, for example, when the calling unit 68 of the visitor terminal 6 calls the entrance cordless handset 2 with the identification information "A001", the call target of the call control unit 44 is the call information "090-111- 1111 to 4” is the resident terminal 5. Here, when the identification information of the caller visitor terminal 6 is "B001", the call control unit 44 determines that the call permission of the call information "090-111-1111-2" is "allowed", and the call information Since the call permission of "090-111-1113-4" is "reject", only the resident terminal 5 of the call information "090-111-1111-2" is called. In the case of such a configuration, it is possible to finely set the resident to be called, for example, by registering "permission" for parents and "denial" for children regarding calls from home delivery companies etc. in advance. Become.

In addition, the present invention is not limited to the above-described embodiments, and it is possible to arbitrarily change the configuration of each part without departing from the scope of the invention. For example, invalidation of calls based on location information and time stamps may be performed by the visitor terminal 6 instead of the cloud server 4 .

1 Visitor response system 2 Entrance handset 3 Living room main unit 4 Cloud server 5 Resident terminal 6 Visitor terminal 7 Dwelling unit 11 Information code display screen 12 Calling screens 13, 14 Calling screens 15, 16 Calling screens 17, 18 Error Screens 21, 41, 51, 61 CPU
22, 42, 51, 61 interface 22, 51, 61 microphone 22, 51, 61 speaker 25 display unit 26 call button 43 storage unit 44 call control unit 45 face authentication unit 55, 65 monitor 56, 66 camera 57, 67 position information Acquisition unit 58 Response unit 59 Unlocking unit 68 Calling unit 71 Information code 72 Visitor image 73 Call information table 74 Call management table P1 Visitor P2 Resident N External network A Base station

Claims (10)

An information code provided near the entrance of the dwelling unit, an intercom entrance handset, a visitor terminal for a visitor to call a resident, a resident terminal for a resident to respond to a call from a visitor, and an external a cloud server located in a network;
The information code includes identification information of the dwelling unit,
The visitor terminal includes reading means for reading the information code and calling means for calling the resident terminal via the cloud server,
the cloud server includes call control means for calling the resident terminal based on the identification information of the dwelling unit;
The entrance slave unit includes a call button for calling the intercom room master unit and a display means for displaying the information code,
A visitor support system, wherein the display means displays the information code in response to the operation of the call button. The information code includes a timestamp indicating the time when the information code was generated,
2. The visitor handling system according to claim 1, wherein said call control means invalidates a call when said call means makes a call after a predetermined time has elapsed from said time stamp. The information code includes the location information of the dwelling unit,
The visitor terminal includes location information acquisition means for acquiring its own location information,
3. The visitor support system according to claim 1, wherein the call control means invalidates the call when the call is made by the call means from outside a predetermined range centering on the dwelling unit. The resident terminal includes unlocking means for remotely unlocking the dwelling unit,
The unlocking means transmits one-time unlocking permission information to the visitor terminal while a communication path is formed between the visitor terminal and the resident terminal. A visitor response system according to any one of the preceding paragraphs. The visitor terminal includes a photographing means for photographing a visitor video including the visitor,
5. The visitor support system according to any one of claims 1 to 4, wherein the calling means activates the photographing means at the time of calling and transmits the photographed visitor image to the resident terminal. The cloud server includes storage means for storing images used for face authentication of visitors, and face authentication means for performing face authentication based on the images,
The calling means activates the imaging means when reading the information code or when calling, and transmits the captured image of the visitor to the cloud server,
6. The visitor handling system according to claim 5, wherein said call control means invalidates a call when face authentication fails. The cloud server includes storage means for storing a visitor video in which the visitor is captured,
The calling means operates the photographing means from the time of calling to the end of the call and transmits the photographed visitor video to the cloud server,
the storage means stores the visitor video;
6. The visitor support system according to claim 5 , wherein said storage means accepts access only from said resident terminal. 5. The visitor handling system according to claim 4, wherein said unlocking means transmits one-time unlocking permission information to said visitor terminal before said call path is formed from a call. the cloud server includes storage means;
the storage means associates and stores identification information identifying the visitor terminal and whether or not the visitor terminal can call the dwelling unit;
5. The visitor handling system according to any one of claims 1 to 4, wherein the call control means calls the resident terminal associated with the dwelling unit for which the call is permitted in advance based on the identification information of the visitor terminal. . the cloud server includes storage means;
the storage means associates and stores identification information for identifying the visitor terminal and whether or not the visitor terminal can call the resident terminal;
5. The visitor support system according to any one of claims 1 to 4, wherein said call control means calls said resident terminal which has been permitted to call in advance based on the identification information of said visitor terminal.

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