JP7283277B2 - Server device and control program - Google Patents

Description

The present invention relates to a server device and a control program . In particular, the present invention relates to a server device that handles information about products used by care recipients in facilities that care for care recipients, and a control program that operates on the server device .

In facilities that provide care to care recipients as care recipients (hereinafter referred to as nursing care facilities), staff are busy with various miscellaneous tasks in addition to caring for care recipients. This miscellaneous work includes inquiries about the situation of the care recipient by phone from the family of the care recipient. In response to such inquiries, we will suspend the original work to investigate the information necessary for an answer. I have to For this reason, the burden on the staff increases due to the response to inquiries. On the other hand, the care recipient's family hesitates to call for inquiries in order to avoid disturbing the staff, and there arises a problem that necessary information cannot be obtained.

In recent years, chat services using mobile terminals such as smartphones have become popular. In addition, in this chat service, there is a chatbot system that automatically responds by an automatic dialogue program using AI (for example, Patent Document 1).

By applying a chatbot system such as that disclosed in Patent Document 1, it is possible to solve the problem of inquiries from family members of care recipients.

JP-A-2009-3533

However, in long-term care facilities, when the care recipient purchases items that the care recipient uses on a daily basis, the facility must obtain the consent of the family before each purchase, or ask the care recipient's family over the phone. There was a problem that it takes time and effort for both the staff of the facility and the family because the purchase is requested and the purchase is brought by the family themselves to the nursing care facility.

In view of such circumstances, the present application aims to provide a server device and a service providing method that enable other persons related to the user to easily purchase products used by the user.

The above objects of the present invention are achieved by the following means.

(1) a reception unit that receives access via a network;
Information received by the receiving unit through access using the first type identification information,
a storage unit that stores related information associated with the second type identification information;
When the receiving unit receives access by the third type identification information associated with the second type identification information, from the storage unit, the second type identification information associated with the third type identification information a control unit that extracts the relevant information related to the identification information;
a transmission unit that transmits the extracted related information as a response to access by the third type identification information,
The first type identification information is facility identification information,
The second type identification information is identification information of a care subject who resides in the facility,
The third type identification information is the identification information of the care recipient's family,
In the related information, there is a purchase related to a product for which the purchase is requested to the family member of the third type identification information.
An item list, which includes a purchase item list describing the item names and the number of items used in the facility by the care recipient corresponding to the second type identification information. server equipment.

(2) The server device according to (1) above, wherein the storage unit stores a correspondence relationship between the second type identification information and the third type identification information.

(3) The server device according to (2) above, wherein the storage unit further stores a correspondence relationship between the second and third types of identification information and the first type of identification information. .

(4) The server according to any one of (1) to (3) above, wherein the purchase list includes connection information for accessing a purchase site from which the products in the purchase list can be purchased. Device.

(5) The product names and the number of products in the purchase list are set by the staff of the facility.
Any of the above (1) to (4), which is performed by input from the terminal device
The server device according to 1.

(6) the storage unit stores a care record relating to the care recipient in association with the second type identification information;
further comprising an acquisition unit that acquires information on the use of the product from the care record,
The control unit, based on the information on the use acquired by the acquisition unit, stores the purchase item list.
The server device according to any one of (1) to (5) above, which generates a list .

(7) The control unit updates the inventory information of the product managed for each of the second type identification information, and when the inventory information becomes equal to or less than a predetermined amount, the control unit adds information about the product to the purchase product list. The server device according to (6) above, comprising:

(8) a service comprising a reception unit that receives access via a network and a storage unit;
A bar device control program comprising:
a step (a) of receiving access by the third type identification information by the receiving unit;
Information received by access using the first-class identification information, which is the second-class identification information
a step (b) of extracting the related information related to the second type identification information associated with the third type identification information from the storage unit storing associated related information;
a step (c) of transmitting the relevant information extracted in the step (b) as a response to access by the third type identification information;
The first type identification information is facility identification information,
The second type identification information is identification information of a care subject who resides in the facility,
The third type identification information is the identification information of the care recipient's family,
In the related information, there is a purchase related to a product for which the purchase is requested to the family member of the third type identification information.
An item list, which includes a purchase item list describing the item names and the number of items used in the facility by the care recipient corresponding to the second type identification information. to be
A control program that causes a computer to execute processing.

(9) The control program according to (8) above, wherein the storage unit stores a correspondence relationship between the second type identification information and the third type identification information.

(10) The control program according to (9) above, wherein the storage unit further stores a correspondence relationship between the second and third identification information and the first identification information. .

(11) The control according to any one of (8) to (10) above, wherein the purchase item list includes connection information for accessing a purchase site where the item on the purchase item list can be purchased. program .

(12) The product names and the number of products in the purchase list are set by the staff of the facility.
Therefore, any of the above (8) to (11), which are performed by input from the terminal device,
A control program according to any one of the above.

(13) the storage unit stores a care record related to the care recipient in association with the second type identification information;
further comprising step (d) of obtaining information from the care record regarding use of the product;
The control program according to (12) above, wherein in step (b), the purchase list is generated based on the information on use acquired in step (d).

(14) In the step (b), the inventory information of the product managed for each of the second type identification information is updated, and when the inventory information becomes equal to or less than a predetermined amount, the product is added to the purchase list. The control program according to (13) above, which contains information about.

A server device according to the present invention includes: a reception unit that receives access via a network; a storage unit that stores information; and when the reception unit receives access by the third type identification information associated with the second type identification information, the storage unit stores information associated with the third type identification information. a control unit that extracts related information related to the second type identification information; and a transmission unit that transmits the extracted related information as a response to access by the third type identification information, wherein the related information includes the It contains information about the product used by the user corresponding to the two types of identification information. As a result, the person with the third type identification information related to the user can easily purchase the product used by the user with the second type identification information.

It is a figure which shows the outline|summary of the server apparatus which concerns on embodiment of this invention. 2 is a block diagram showing a schematic configuration of a server device; FIG. FIG. 10 is a diagram showing an example of an ID list; FIG. FIG. 10 is a diagram showing an example of an ID list; FIG. An example of a care record. It is a figure which shows the service provision process of a server apparatus. It is an example of a display screen displayed on a mobile terminal. It is a figure which shows the service provision process which transmits the information regarding goods. It is an example of a purchase request list.

Hereinafter, embodiments of the present invention will be described with reference to the attached drawings. In the description of the drawings, the same elements are denoted by the same reference numerals, and overlapping descriptions are omitted. Also, the dimensional ratios in the drawings are exaggerated for convenience of explanation, and may differ from the actual ratios.

(overall structure)
FIG. 1 is a diagram showing an overview of a server device 10 according to this embodiment, and FIG. 2 is a block diagram showing a schematic configuration of the server device 10. As shown in FIG. The server device 10 according to the present embodiment mainly manages the contents of a care recipient in a nursing facility as a care recipient, and responds to the care recipient's family. However, the scope of application of the present embodiment is not limited to care facilities. Care facilities include hospitals as well as nursing homes. In addition, care recipients include care recipients and hospitalized patients, and care includes nursing care and care for nursing care. In addition, care records as contents include care record sheets and nursing record sheets (medical records, daily life records) as corresponding records (care record sheets) recording these cares.

As shown in FIG. 1, a server device 10, an EC server 20, and a plurality of terminal devices 30, 40, 50 are interconnected for communication through a network. A network is a communication line such as a public telephone network or a data communication network. Some networks may use a wired LAN, a wireless LAN, or the like (for example, a LAN conforming to the IEEE802.11 standard).

In the following, a facility (nursing care facility) has a first-class identification ID (first-class identification information), and a resident (care recipient) of this facility has a second-class identification ID (second-class identification information). information) is assigned to the resident's family, and a third-class identification ID (third-class identification information) is given to the resident's family, and these first to third-class identification IDs are managed by the server device 10. . In addition, the first to third types of identification IDs are hereinafter simply referred to as the first to third types of IDs, and the first to third types of IDs are facility IDs, It is also called care recipient ID and family ID. Furthermore, the terminal device 30 uses the first type ID (facility ID), and the terminal device 40 uses the third type ID (family ID) to access the service of the server device 10 .

Terminal devices 301, 302, . Although the terminal is normally installed inside the nursing care facility, it is not limited to this, and an ID managed by the facility may be used for a terminal installed outside the facility. Here, the cared person is a person who resides in a care facility and is cared for on a daily basis by care staff (hereinafter simply referred to as staff). The terminal devices 401 and 402 are terminals used by the care recipient's family, and are portable terminal devices such as PCs or smart phones. A family member is basically registered by a nursing care facility manager upon application from a care recipient or his/her family. Family members may include related persons, including relatives or other non-blood relatives pre-registered by the care recipient. The terminal device 50 is a terminal device used by an administrator who manages the server device 10 or the EC server 20, or by a distributor. For example, a person using the terminal device 50 is a sales trader who deals in nursing care products.

The server device 10 is a robot server (also referred to as a “BOT server”) that provides a service of managing contents of nursing care facilities and managing messages. Details of the server device 10 and details of the first to third IDs managed by the server device 10 will be described later.

The EC server 20 sells products and services of its own company or other companies via a network through a web browser (and web API). The EC server 20 manages sales of products registered by the product registration process from the terminal device 50, and manages registered shopping sites. The EC server 20 executes an order receiving process from a buyer using the terminal device 40 or the like. This order processing includes the provision of a product list to the buyer, acceptance of purchase orders for products in the product list, shipping instructions to the seller (manufacturer, etc.), settlement of costs between the two parties, and settlement processing. .

As shown in FIG. 2 , the server device 10 includes a control section 11 , a communication section 12 , a first storage section 13 and a second storage section 14 . The first storage unit 13 and the second storage unit 14 are so-called databases. The first storage unit 13 and the second storage unit 14 may be incorporated in the server device 10 as shown in FIG. may be configured. Alternatively, the entire server apparatus 10 may be a cloud server virtually constructed by a plurality of servers arranged on a network such as the Internet.

(First storage unit 13)
The first storage unit 13 manages contents related to nursing care facilities. This content includes ID lists and care records.

The "ID list" includes information on first to third type IDs and their mutual correspondence relationships. 3 and 4 are examples of ID lists stored in the first storage unit 13. FIG. Referring to FIG. 3, a table 61 describes correspondence relationships between type 1 IDs (facility IDs), facility names, and locations. The table 62 describes the correspondence between the second type ID (care recipient ID), name, and room number. The table 63 describes the third type ID (family ID), name, contact information, and attributes. Referring to FIG. 4, a table 64 describes the correspondence relationship between the first type ID and the second type ID. The table 65 also describes the correspondence between the second type ID and the third type ID. That is, the first storage unit 13 stores the mutual correspondence between the first to third IDs. It should be noted that the items of these tables are merely examples, and any of the items may be omitted or other items may be added.

“Care record” is stored in the first storage unit 13 . The care record is information received through access by the type 1 ID (facility ID) (see FIG. 6 described later), and is stored in association with the type 1 ID. Figure 5 is an example of a care record at a facility. The care record includes information such as the type of care (nursing care) performed to the care recipient with a Type 2 ID, scheduled time, response time, name of the corresponding staff member, and product information consumed during care. . The types of this care include, for example, drinking, meal assistance, excretion assistance, wheelchair transfer, walking assistance, position change (prevention of bedsores), and bathing assistance. Food intake, water intake, excretion status, etc. are recorded according to each care response. In addition, the type of product used (or product model number) and the amount consumed (the number of products consumed) are recorded as product information according to the care response. For example, in the case of excretion assistance, the usage amount is recorded in the diaper consumption column.

(Second storage unit 14)
The second storage unit 14 manages messages related to access by a third type ID (family ID) or the like. Objects of this management include message history and purchase list. The message history and purchase list are managed for each third type ID. These will be described later.

(control unit 11)
The control unit 11 includes a processor (a CPU (Central Processing Unit) and a GPU (Graphics Processing Unit)) that executes various kinds of arithmetic processing, and a memory. The control unit 11 controls the entire server device 10 based on control programs stored in the memory. The control unit 11 may function as the acquisition unit 111 . Acquisition unit 111 manages product inventory for each type 2 ID (care recipient ID). Specifically, the acquisition unit 111 acquires information regarding the use of the product from the care records stored in the first storage unit 13, and reduces the inventory quantity of the product according to the number of products used. When the number of items in stock is less than a predetermined number, the item is added to the purchase item list of the second storage unit 14.例文帳に追加

The control unit 11 also has a message response function (chat function), and transmits and receives interactive messages in access using the third type ID (family ID) from the terminal device 40 . The control unit 11 analyzes the content of the message input by key from the terminal device 40 or the voice data input by voice from the family member of the third type ID and converted into text. Then, the control unit 11 provides the terminal device 40 of the originator with a reply to the content of the message, or file data and link destination data corresponding to the content of the message. This file data and link destination data can be generated from data of care records or purchase list stored in storage units 13 and 14 .

This message response function may be realized by a rule base in which question sentences and answers to the questions are prepared in advance. In this case, a screen displaying a plurality of menus (for example, FIG. 7, which will be described later) may be presented, and a response may be made according to an item selected from the menus. Alternatively, the message history may be managed for each type 3 ID and reflected in the response. A part or all of this response function may be realized by AI using a trained model such as a neural network. Some or all of these functions may be realized by using a BOT platform provided by a commercial operator.

(Communication unit 12)
The communication unit 12 has a function of communicating with other devices via a network. Communication unit 12 functions as reception unit 121 and transmission unit 122 . The reception unit 121 receives access from other devices via the network. The control unit 11 performs authentication processing in cooperation with the reception unit 121 . In the authentication process, a login (access) to the service provided by the server device 10 is performed using credential information such as an ID (first-class ID, third-class ID, or other user ID) and password provided by the user. ). The transmission unit 122 also transmits related information, which will be described later, as a response to the access.

(Service provision processing)
Next, service providing processing performed by the server device 10 will be described with reference to FIGS. 6 and 7. FIG. FIG. 6 is a diagram showing service provision processing by the BOT function of the server device 10. As shown in FIG.

(Processing by BOT function)
(Step S1)
A staff member who cares for a care recipient at a nursing care facility, a leader of the staff member, or a facility manager (hereinafter simply referred to as "staff or the like") inputs content. For example, the staff or the like operates a multifunction device having a scanner function or a scanner to read the nursing care record sheet. This care record sheet is a sheet in which information related to care is entered by handwriting, and the entry items may include items similar to those of the care record of FIG. 5 described above. In addition, as an example of the care record sheet, regarding the basic care information (scheduled) shown in FIG. Only in the correspondence record part, the contents of processing such as the name of the corresponding staff, the time of the correspondence, etc. are entered by handwriting. It should be noted that all of the care records may be data key-inputted by the staff of the care facility using the terminal device 30 . Moreover, the contents are not limited to care records. For example, it may be a photograph (image data) of the condition of the care-receiver. These contents are associated with the care recipient (second type ID) and constitute related information.

(Step S2)
The image data (for example, JPEG format) obtained by reading is transmitted to the server device 10 by accessing using the type 1 ID (facility ID) of the terminal device 30 of the care facility. The server device 10 registers the received image data in association with the type 1 ID of the terminal device 30 . The registered image data of the care record sheet is stored in the first storage unit 13 for content management as a care record. The server device 10 may extract text data from this image data by OCR (Optical Character Recognition) and record it as text data.

(Steps S3, S4)
The server device 10 receives a content request with a third type ID from the terminal device 402 used by the family (step S3). FIG. 7 is an example of an operation screen displayed on the terminal device 402. As shown in FIG. The family using the terminal device 402 operates each menu in the area a1 on the operation screen to (1) today's situation, (2) sending photos, (3) notifications, (4) visit coordination, ( 5) facility information and (6) contact menus can be selected. For example, (1) By selecting the Today's situation menu, in the upper area a2, a photograph of the care recipient (Mr. A) and a meal intake can be viewed by the family (Mr. X) of the care recipient (Mr. A). Some information from the care record, such as volume, is displayed. (2) By selecting the photo sending menu, the family can send the image data of the photo taken with the terminal device 402 or the like to the care facility. (3) The notification menu is, for example, notification of an event such as Hinamatsuri from a nursing facility. (4) With the visit adjustment menu, if the visit is not free (open) but requires a reservation, the schedule can be reserved. (5) Facility information such as visiting hours, addresses, and access methods can be confirmed from the facility information menu. (6) By selecting the contact menu, mutual contact items can be exchanged between the family and the care facility. For example, as a contact item, the nursing care facility can contact the family side with a purchase request (payment processing) for the care recipient's product.

Here, the server device 10 refers to the tables 64 and 65 (FIG. 4) to extract the second type ID related to the third type ID that has logged in (accessed) the service provided by the server device 10 . This extraction can be done using table 65 . Then, the content related to this second type ID is extracted from the first storage unit 13 . The server device 10 provides the request source terminal device 402 with the content corresponding to the request in step S3 from among the content that can be disclosed in accordance with the authority associated with the type 3 ID (step S4). .

This content request and response may be made by the family member operating the menu on the operation screen as shown in FIG. 7, or through message interaction by automatic response as described above. .

(EC cooperation)
(Steps S11, S12)
FIG. 8 is a diagram showing service provision processing of the server device 10 in cooperation with the EC server 20. As shown in FIG. First, a staff member or the like who operates the terminal device 30 requests the EC server 20 for a product list. Then, the EC server 20 distributes the product list corresponding to the request to the terminal device 30 that made the request. For example, the EC server 20 transmits a product list in the nursing care product category upon request.

(Step S13)
The staff or the like selects the name of the product to be purchased from the product list and inputs the number of purchases through the terminal device 30 . A purchase list generated by these processes is transmitted to the EC server 20 . The entire purchased item list or each product in the purchased item list is associated with the second type ID (care recipient ID). Goods included in this purchase list include both goods and services. The articles include, for example, diapers as consumables, oral rehydration solutions, and jelly for rehydration. Services also include haircuts, perms and other treatments, and clothing cleaning provided by hairdresser or barber employees. Items may include not only consumables but also luxury items such as Japanese confectionery, Western confectionery, and water confectionery, or clothing such as nightwear.

(Step S14)
In step S<b>13 , the EC server 20 adds additional information necessary for purchasing the product to the purchase item list transmitted from the terminal device 30 of the nursing care facility, and transmits the list to the server device 10 . The additional information necessary for purchasing the product includes information indicating the details of the product and connection information (address such as URL) for accessing the purchase site for purchasing the product. FIG. 9 is an example of a purchase list. Information indicating the details of a product includes product data such as size, quantity, ingredients, and photographs, or connection information (URL) for referring to these product data as shown in FIG. The server device 10 sorts the purchase item list received from the EC server 20 for each type 2 ID (care recipient ID). When a plurality of purchase item lists are received, they are aggregated for each type 2 ID. In the following description, the purchase item list sorted and aggregated for each type 2 ID is referred to as related information.

(Step S15)
The server device 10 transmits the related information to the terminal device 40 through the transmission unit 122 . Specifically, the server device 10 determines whether or not there is a purchase item list for each type 2 ID. A purchase request and a purchase list (related information) are transmitted to the terminal device 40 used by (family ID). This transmission may be performed periodically, for example, every week or every month, or may be performed sequentially. Also, the selection of this periodical/successive transmission may be set according to the request of the facility (staff) with the first type ID or the request of the family with the third type ID. In the example shown in FIG. 7, the family members can check the purchase list by selecting (6) contact menu. It should be noted that when performing the process of step S15 through message interaction, it can be performed by sending a voluntary (push) message to the terminal device 40 .

(Step S16)
Here, settlement processing is performed between the terminal device 40 and the EC server 20 . Specifically, the family using the terminal device 40 accesses the EC server 20 using the connection information for accessing the product purchase site included in the purchase list transmitted in step S15, and accesses the purchase list. Perform payment processing for products included in . It should be noted that the family does not necessarily have to pay for all of the products included in the purchase list at once, and may withhold or reject (delete) some or all of them. For example, if a family member purchases a luxury item by themselves and wants to bring it to a nursing care facility, the settlement process is refused.

(Step S17)
The EC server 20 performs product shipping processing according to the settlement processing in step S16. In accordance with this shipping process, the product is shipped from the company (management company of the EC server 20) or another company's sales route to the nursing care facility with the type 1 ID (facility ID) corresponding to the type 2 ID. .

In this way, the server device includes: a reception unit that receives access via a network; a storage unit that stores information; and when the reception unit receives access by the third type identification information associated with the second type identification information, the storage unit stores information associated with the third type identification information. a control unit that extracts related information related to the second type identification information; and a transmission unit that transmits the extracted related information as a response to access by the third type identification information, wherein the related information includes the It contains information about the product used by the user corresponding to the two types of identification information.

By adopting such a configuration, it becomes easy for the family members of the third type identification information to purchase products for the cared person of the second type identification information. In addition, as a response on the facility side, by creating a purchase list for the necessary items and having the family pay for the items, they can directly obtain the items. Saves time and effort on both sides.

The configuration of the server device 10 described above is the main configuration for describing the features of the above-described embodiment, and is not limited to the above-described configuration, and can be variously modified within the scope of the claims. . Moreover, the configuration provided in the general server device 10 is not excluded.

(Modification 1)
In the process (step S13) of FIG. 8, a list of items to be purchased is generated by the staff or the like using the terminal device 30 of the nursing care facility. However, not limited to this, the server device 10 may automatically generate all or part of the purchase list as related information from the care record information.

Specifically, as described above, the acquisition unit 111 acquires information about product use from the care records stored in the first storage unit 13, to update the inventory information of the product. When the inventory information of the product becomes equal to or less than a predetermined amount, the product is added to the purchase product list of the second storage unit 14.例文帳に追加For example, in the care record as shown in FIG. 5, the inventory of product diapers for each care recipient (second type ID) is reduced by one by using diapers. When the number of diapers in stock falls below a predetermined threshold, a predetermined number of diapers are added to the purchase list. Note that the stock quantity threshold setting may be automatically set by the server device 10 side for each product, or may be set by a staff member or the like. By managing the inventory on the server device 10 side in this way, it is possible to reduce the labor of the staff and the like.

(Modification 2)
In Modification 1 above, the server device 10 side generates the purchase item list from the care record information. For example, the server device 10 associates products that need to be purchased with the second type ID (care recipient ID), notifies the EC server 20 of the recommended purchase list, and, in the process of step S12 in FIG. Then, the EC server 20 transmits to the terminal device 30 as a recommended purchase list. Alternatively, the server device 10 periodically transmits the created purchase recommendation list to the terminal device 30 of the type 1 ID (facility ID) associated with the type 2 ID. Even in this way, it is possible to prevent forgetting to purchase items when purchasing the items, and the order processing by the staff or the like can be performed efficiently.

(Modification 3)
In the above-described embodiment, the ID list of the first to third IDs as shown in FIGS. 1 storage unit 13 and managed by the server device 10 . However, it is not limited to this, and only the first type ID may be stored in the first storage unit 13 of the server device 10, and the other IDs may be recorded and managed by the device on the care facility side. . In this case, the server device 10 temporarily acquires and stores the ID list from the terminal device side each time processing is performed.

Moreover, means and methods for performing various processes in the server apparatus 10 according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred to and stored in a storage unit such as a hard disk. Further, the above program may be provided as independent application software, or may be incorporated into software of a device such as the server device 10 as one function.

10 server device 20 EC server 30, 301, 302, 30n terminal device (for facilities)
40, 401, 402 terminal device (for family)
50 Terminal device (for administrator)
11 control unit 111 acquisition unit 12 communication unit 121 reception unit 122 transmission unit 13 first storage unit (for content management)
14 Second storage unit (for message management)

Claims (14)

a reception unit that receives access via a network;
Information received by the receiving unit through access using the first type identification information,
a storage unit that stores related information associated with the second type identification information;
When the receiving unit receives access by the third type identification information associated with the second type identification information, from the storage unit, the second type identification information associated with the third type identification information a control unit that extracts the relevant information related to the identification information;
a transmission unit that transmits the extracted related information as a response to access by the third type identification information,
The first type identification information is facility identification information,
The second type identification information is identification information of a care subject who resides in the facility,
The third type identification information is the identification information of the care recipient's family,
In the related information, there is a purchase related to a product for which the purchase is requested to the family member of the third type identification information.
An item list, which includes a purchase item list describing the item names and the number of items used in the facility by the care recipient corresponding to the second type identification information. server equipment. 2. The server device according to claim 1, wherein said storage unit stores a correspondence relationship between said second type identification information and said third type identification information. 3. The server device according to claim 2, wherein said storage unit further stores a correspondence relationship between said second and third types of identification information and said first type of identification information. 4. The server device according to any one of claims 1 to 3, wherein said purchase item list includes connection information for accessing a purchase site from which said items in said purchase item list can be purchased. The setting of product names and the number of products in the purchase list is completed by staff at the facility.
5. The method according to any one of claims 1 to 4, which is performed by input from the terminal device.
Server device. The storage unit stores a care record related to the care recipient in association with the second type identification information,
further comprising an acquisition unit that acquires information on the use of the product from the care record,
The control unit, based on the information on the use acquired by the acquisition unit, stores the purchase item list.
6. A server device according to any one of claims 1 to 5 , which generates a list . The control unit updates the inventory information of the product managed for each of the second-type identification information, and includes information about the product in the purchase product list when the inventory information becomes equal to or less than a predetermined amount. 7. The server device according to claim 6. A server device comprising a reception unit that receives access via a network and a storage unit
A remote control program,
a step (a) of receiving access by the third type identification information by the receiving unit;
Information received by access using the first-class identification information, which is the second-class identification information
a step (b) of extracting the related information related to the second type identification information associated with the third type identification information from the storage unit storing associated related information;
a step (c) of transmitting the relevant information extracted in the step (b) as a response to access by the third type identification information;
The first type identification information is facility identification information,
The second type identification information is identification information of a care subject who resides in the facility,
The third type identification information is the identification information of the care recipient's family,
In the related information, there is a purchase related to a product for which the purchase is requested to the family member of the third type identification information.
An item list, which includes a purchase item list describing the item names and the number of items used in the facility by the care recipient corresponding to the second type identification information. to be
A control program that causes a computer to execute processing. 9. The control program according to claim 8, wherein said storage unit stores a correspondence relationship between said second type identification information and said third type identification information. 10. The control program according to claim 9, wherein said storage unit further stores a correspondence relationship between said second and third types of identification information and said first type of identification information. 11. The control program according to any one of claims 8 to 10, wherein the purchase item list includes connection information for accessing a purchase site where the items in the purchase item list can be purchased.
grams . The setting of product names and the number of products in the purchase list is completed by staff at the facility.
According to any one of claims 8 to 11, it is performed by input from a terminal device.
control program. The storage unit stores a care record related to the care recipient in association with the second type identification information,
further comprising step (d) of obtaining information from the care record regarding use of the product;
13. The control program according to any one of claims 8 to 12, wherein in step (b), the purchase list is generated based on the information about usage acquired in step (d).
Logogram . In the step (b), the inventory information of the product managed for each of the second type identification information is updated, and when the inventory information becomes equal to or less than a predetermined amount, information about the product is added to the purchase list. 14. A control program according to claim 13, comprising:

Images