JP7292446B2 - Information processing equipment - Google Patents

Description

The present invention relates to an information processing device.

Conventionally, in an environment where it is difficult for young employees to make good behavior habits, there have been support systems for making good behavior habits for young employees (see, for example, Patent Document 1).

JP 2012-113393 A

However, support by such a conventional system was provided individually for each member belonging to the organization.
For this reason, the results of support were attributed only to individual members, and very few people were able to make it a habit by preaching the importance of good behavior.

The present invention has been made in view of this situation, and by working in groups to make good behavior habits, it is possible to work with others and efficiently acquire good behavior habits. With the goal.

In order to achieve the above object, an information processing apparatus according to an embodiment of the present invention includes:
In an information processing device that assists habitual behavior of each of a plurality of members constituting a predetermined group,
a question management unit that manages one or more questions that are pre-created questions and that are created for the purpose of having each of the members acquire a predetermined behavior;
a question transmission control unit for executing control to transmit questions scheduled to be distributed among the one or more questions managed by the question management unit to terminals of each of the plurality of members at a predetermined timing on a predetermined date; ,
an answer analysis unit that accumulates each of the answers to the questions sent to each of the plurality of members, classifies, organizes, and systematizes the accumulated answers in units of the predetermined group;
For members who control transmission of history information of said answers, analysis results by said answer analysis unit, or processed information thereof in the same format as information in units of said predetermined group to terminals of said plurality of members, respectively. an information transmission control unit;
Prepare.

ADVANTAGE OF THE INVENTION According to this invention, by working on habituation of good behavior in groups, it can tackle with others and can acquire good behavior habits efficiently.

1 shows the overall configuration of an information processing system according to an embodiment of the present invention; 2 is a block diagram showing a hardware configuration of a server in the information processing system of FIG. 1; FIG. 3 is a functional block diagram showing a functional configuration of a server having the hardware configuration of FIG. 2; FIG. 4 is a diagram showing an overview of a series of processes between the server 1 and the member terminal 3 among the processes of the information processing system of FIG. 3; FIG. 4 is a diagram showing a specific example of questions stored in the DB of the server of FIG. 3; FIG. 4 is a diagram showing an example of an image for displaying the content of a question displayed on the member terminal 3 of FIG. 3 and for inputting an answer to the question; FIG. 4 is a diagram showing an example of an image showing member information displayed on the member terminal 3 of FIG. 3. FIG. 4 is a diagram showing an example of an image showing member information displayed on the member terminal 3 of FIG. 3. FIG. 4 is a diagram showing an example of an image showing member information displayed on the member terminal 3 of FIG. 3. FIG. 4 is a diagram showing an outline of a series of processes between the server 1 and the administrator terminal 2 among the processes of the information processing system of FIG. 3; FIG. 4 is a diagram showing an example of an image showing administrator information displayed on the administrator terminal of FIG. 3; FIG. FIG. 4 is a flowchart for explaining the flow of habit formation support service processing executed by the server of FIG. 3; FIG. FIG. 10 is a diagram showing an outline of a contact request from a manager terminal of a predetermined group to a manager terminal of another group;

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 shows the overall configuration of an information processing system according to one embodiment of the present invention.

The information processing system shown in FIG. 1 includes a server 1, members belonging to n groups G1 to Gn (n is an arbitrary integer value of 1 or more) and various terminals operated by an administrator. It is configured by being interconnected via a predetermined network N.

Here, the groups G1 to Gn are, for example, departments in a company, and are composed of one or more administrators (in this example, one manager of each department for convenience' sake) and a predetermined number of members. . It is assumed that each of the administrator and each member operates one or more information processing devices such as smartphones (one device in this example for convenience). A terminal operated by an administrator is hereinafter referred to as an "administrator terminal". A terminal operated by a member is called a "member terminal".

The number of members varies depending on each department. For example, group G1 has m members (m is an arbitrary integer value of 1 or more independent of n), and group Gn has p members (p is , any integer value of 1 or more independently of each of n and m).

That is, in the group G1, the administrator terminal 2-1 and each of the member terminals 3-11 to 3-1m are connected to the network N.
Here, the administrator terminal 2-1 and each of the member terminals 3-11 to 3-1m belong to the same group G1.
Also, in the group Gn, the administrator terminal 2-n and member terminals 3-n1 to 3-nq are connected to the network N, respectively.
Here, each of the member terminals 3-11 to 3-1m and each of the member terminals 3-n1 to 3-nq are member terminals owned by members belonging to different groups.

In addition, hereinafter, when the groups G1 to Gn do not need to be individually distinguished, they are collectively referred to as "group G". When calling "group G", the administrator terminals 2-1 to 2-n are collectively called "administrator terminal 2". Furthermore, when it is not necessary to distinguish each member individually, the member terminals 3-11 to 3-np are collectively referred to as "member terminal 3".

Here, in the information processing system, the server 1 asks the same question to each member of a predetermined group G (groups G1 to Gn in the example of FIG. Send to 3.

Here, the question is a question presented to each member in order to encourage the member's behavior to become a good behavior and to make it a habit. As described above, this question is transmitted from the server 1 to the member terminal 3 and presented to each member, although the details will be described later.
There are no specific rules regarding the specific content of the questions, but competencies for making good behavior habits (e.g. evaluation of group G managers of companies, etc.) It consists of questions that prompt practice of behavioral patterns and characteristics of high performers in the workplace.

Each member belonging to a predetermined group G operates his/her own member terminal 3 to input an answer to the question and transmit it to the server 1 .
The server 1 accumulates each of the responses from each member, classifies, organizes, and systematizes each of the accumulated responses by group G as a unit. Then, the server 1 transmits history information of responses, analysis results, or processed information thereof to each member terminal 3 belonging to the group G in the same format as information in units of the group G. FIG. Information in the same format transmitted to each of the member terminals 3 belonging to the group G is hereinafter referred to as "member information". In this embodiment, the member information includes response history information, analysis results, or processed information thereof, as well as evaluations made by the administrator, as described below.

That is, in the information processing system, the server 1 transmits response history information, analysis results, or processed information thereof, that is, information in units of the group G to the manager terminal 2 of the predetermined group G. FIG. It should be noted that such information in units of groups G and transmitted to the administrator terminal 2 belonging to the group G is hereinafter referred to as "administrator information".
The manager operates the manager terminal 2 to acquire the manager information, and evaluates the group G while referring to the content of the manager information. This evaluation is transmitted from the administrator terminal 2 to the server 1 .
When the server 1 acquires the evaluation, the server 1 transmits it to each member terminal 3 belonging to the group G as member information in the same format together with the above-mentioned predetermined group and unit information.

Here, the evaluation is the evaluation of the entire group G by the manager of each group G with respect to the answers (including non-answers) to the questions of each member.
As will be described later, the administrator terminal 2 collectively displays information for the administrator including the content of the answers to the questions of each member belonging to each group (if there is no answer, that fact). The manager of each group evaluates the entire group G as "good" or "bad" based on this manager information.

By applying the information processing system configured as shown in FIG. 1, in a predetermined group G (groups G1 to Gn in the example shown in FIG. 1), it is possible to work as a group of the group G instead of each member individually. , and as a result, it is possible to make each member of the group G acquire good behavioral habits.

FIG. 2 is a block diagram showing the hardware configuration of the server 1 in the information processing system of FIG.

The server 1 includes a CPU (Central Processing Unit) 21, a ROM (Read Only Memory) 22, a RAM (Random Access Memory) 23, a bus 24, an input/output interface 25, an output section 26, and an input section 27. , a storage unit 28 , a communication unit 29 , and a drive 30 .

The CPU 21 executes various processes according to programs recorded in the ROM 22 or programs loaded from the storage unit 28 to the RAM 23 .
The RAM 23 also stores data necessary for the CPU 21 to execute various processes.

The CPU 21 , ROM 22 and RAM 23 are interconnected via a bus 24 . An input/output interface 25 is also connected to this bus 24 . An output unit 26 , an input unit 27 , a storage unit 28 , a communication unit 29 and a drive 30 are connected to the input/output interface 25 .

The output unit 26 includes a display, a speaker, and the like, and outputs various information as images and sounds.
The input unit 27 is composed of a keyboard, a mouse, etc., and inputs various information.

The storage unit 28 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), or the like, and stores various data.
The communication unit 29 communicates with other devices (administrator terminal 2 and member terminal 3 in the example of FIG. 1) via a network N including the Internet.

A removable medium 40 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory is mounted in the drive 30 as appropriate. A program read from the removable medium 40 by the drive 30 is installed in the storage unit 28 as required.
The removable medium 40 can also store various data stored in the storage section 28 in the same manner as the storage section 28 .

The administrator terminal 2 and the member terminals 3 are composed of smartphones or the like.
The hardware configuration of the administrator terminal 2 is basically the same as that of the server 1, and the description thereof is omitted here. Note that the administrator terminal 2 and the member terminal 3 differ from the server 1 in that they employ a touch panel as an input/output inner face, and the touch panel will be described later.

FIG. 3 is a functional block diagram showing functional configurations of the server 1, administrator terminal 2, and member terminal 3 having the hardware configuration of FIG.

In the CPU 21 of the server 1, as shown in FIG. , and the evaluation acquisition unit 56 functions.
A question information DB 60 is provided in one area of the storage unit 28 . Data of a plurality of questions are stored in advance in the question information DB 60 .

The administrator terminal 2 includes at least a touch panel 71, a communication section 72, and a CPU 73 as hardware.

The touch panel 71 includes an input section 174 and a display section 173 .
The input unit 174 includes, for example, a capacitance type or resistive film type (pressure-sensitive) position input sensor laminated on the display unit 173, and detects the coordinates of the position where the touch operation is performed.
Here, the touch operation refers to an operation of touching or approaching an object to the input unit 174 . An object that touches or approaches the input unit 174 is, for example, a player's finger or a touch pen. Note that hereinafter, the position where the touch operation is performed will be referred to as "touch position", and the coordinates of the touch position will be referred to as "touch coordinates".
The display unit 173 is configured by a display such as a liquid crystal display, and displays various images.
Thus, in this embodiment, the input unit 174 and the display unit 173 constitute a touch panel.

In the CPU 73 of the administrator terminal 2, as shown in FIG. 3, an administrator information reception control unit 171, an administrator information display control unit 172, an evaluation acquisition unit 175, and an evaluation transmission control unit 176 function. do.

In the CPU 93 of the member terminal 3, as shown in FIG. Function.

Here, of the functional configuration of the server 1, the question management section 51 to the member information transmission control section 54 will be described in detail with reference to FIG.
FIG. 4 is a diagram showing an outline of a series of processes between the server 1 and the member terminal 3 among the processes of the information processing system of FIG.

The question management unit 51 uses the question information DB 60 to store one or more questions prepared in advance for the purpose of having each of the six members of the group GK learn a predetermined action. management.

A specific example of questions managed in the question information DB 60 will now be described with reference to FIG.
FIG. 5 shows an example of questions stored in the question information DB 60 of the server 1. As shown in FIG.
A plurality of questions are included in the behavior habit list 200 and stored in the question information DB 60 of the server 1 .
The question of the present embodiment is for assisting the behavior of each of the plurality of members constituting the group GK to become a habit.
Such habits fall into several categories. For example, there are categories such as "obey manners and rules" and "receive work instructions".
Furthermore, one category (habit) is classified into multiple kinds of competencies. For example, there are competencies such as "give a cheerful greeting" and "answer pleasantly".
A plurality of questions are prepared for each competency so that each member of the group GK acquires one competency. For example, in order to acquire the competency of "answering and answering in a pleasant manner," questions such as "Are you the first to greet someone?" exist.

Returning to FIG. 4, the question transmission control unit 52 selects the questions scheduled to be distributed among the one or more questions managed by the question management unit 51 using the question information DB 60, and sends the questions belonging to the group GK at a predetermined timing on a predetermined day. Control of transmitting from the communication unit 29 to each of the plurality of member terminals 3 (member terminals 3-K1 to 3-K6 in the example of FIG. 4) is executed.
For example, in the example of FIG. 4, the question "Are you greeting yourself?" It is transmitted to each of the terminals 3-K1 to 3-K6).

Returning to FIG. 3, the inquiry reception control unit 191 of the member terminal 3 executes control to receive the inquiry sent from the server 1 by the communication unit 72, and acquires the inquiry.
The display control unit 192 executes control for displaying information about the question on the display unit 193 .

The member visually recognizes the “question-related information” displayed on the display unit 193 in this way, and operates the input unit 194 to input an answer to the question.

FIG. 6 is a diagram showing an example of an image for displaying the content of a question displayed on the member terminal 3 and for inputting an answer to the question.

FIG. 6(A) shows an image 300A for displaying the content of a question for a plurality of members belonging to group Gk and for inputting the answer to the question.
FIG. 6(B) shows an image 300B for displaying the contents of questions for a plurality of members belonging to the loop Gk and for inputting answers thereto.

The image 300A is provided with, in order from the top, a display field 310 for displaying the content of the question and a button 320 for selecting an answer to the question.
That is, in the case of a question pattern that prompts the player to select one answer from options A to D, the image 300A is adopted.

The image 300B is provided with, in order from the top, a display field 330 for displaying the content of the question and an input field 340 for entering the answer to the question in text.
That is, in the case of a question pattern that prompts the user to enter an answer in text, the image 300B is adopted.

Returning to FIG. 3, the answer acquisition unit 195 acquires an answer input (selected) by the member via the input unit 194 for such image 300A or image 300B.
The reply transmission control section 196 executes control for transmitting the reply from the communication section 92 to the server 1 .

As shown in FIG. 4, the answer analysis unit 53 responds to a question sent to each of a plurality of member terminals 3 (member terminals 3-K1 to 3-K6 in the example of FIG. 4) in the group GK. , when the responses are transmitted from each of the plurality of member terminals 3, they are obtained via the communication unit 29. FIG. Then, the answer analysis unit 53 accumulates each answer of a plurality of members in the group GK, classifies, organizes, and systematizes the accumulated answers in units of the group GK.

The member information transmission control unit 54 transmits history information of answers, analysis results by the answer analysis unit, or processed information thereof to a plurality of member terminals in the group GK in the same format as member information in units of the group Gr. 3 is controlled to transmit from the communication unit 29 respectively.
More precisely, the member information also includes the manager's evaluation of the group GK, as will be described later.

Returning to FIG. 3, the member information reception control unit 197 of the member terminal 3 executes control to receive the member information transmitted from the server 1 by the communication unit 92, and acquires the member information.
The display control unit 192 executes control for displaying the member information on the display unit 193 .

7 to 9 are diagrams showing examples of images showing member information displayed on the member terminal 3. FIG.

In the image 400A of FIG. 7, in order from the top, a display column 401 that displays the content of the question (asked by each member last time), a display column 402 that shows the chronological transition of the answer results of the group GK, A display column 403 is provided to show ranking results of a plurality of groups G1 to GN.
Here, in the display column 401, when a predetermined condition is satisfied, the answer results 404 of the group GK indicated by the distribution state of the answer results of each member to the displayed question are also displayed.
Also, among the ranking results displayed in the display column 403, the ranking results for the group GK are displayed in a display form different from that of the other groups G, such as coloring.

Although the details will be described later, the manager evaluates (for example, Good/Bad) the entire group GK based on each member's response to the question. A symbol 405 indicating this evaluation is also displayed in the display field 401 . Specifically, for example, as the symbol 405, a smiling face image corresponding to Good or an angry face image corresponding to Bad is displayed.

The member information displayed by such an image 400A is information about the entire group GK, and is transmitted in a unified format to a plurality of member terminals 3 belonging to the group GK.
Each of the plurality of members belonging to the group GK can visually recognize the member information displayed on the display unit 193, and can recognize the information of the entire group GK regarding the answer to the previous question. In this way, it is possible to work as a group of the group G instead of each member individually, and as a result, it is possible to make each of the plurality of members constituting the group G acquire good behavior habits.

In the image 400B of FIG. 8, a display field 411 displaying a list in which the history of each evaluation of the manager for the group GK is displayed in chronological order, and the history of the action of the group GK for each of these evaluations are displayed in chronological order. A display field 412 is provided in which the arranged list is displayed.

The image 400C in FIG. 9 is provided with a button 421 for displaying the history of the results of the group GK to the question (results of the entire group GK based on the answer results of each member) for each category.
The member can visually recognize the image 430 showing the results of the group GK for the desired category by pressing the button 421 on which the desired category is displayed.
This image 430 is provided with an image 431 showing transition of the results of the group GK of the desired category, and a memo column 432 and a memo column 433 in which various comments and the like are displayed.

Next, of the functional configuration of the server 1, mainly the administrator information transmission control unit 55 and the evaluation acquisition unit 56 will be described in detail with reference to FIG.
FIG. 10 is a diagram showing an outline of a series of processes between the server 1 and the administrator terminal 2 among the processes of the information processing system of FIG.

As described above with reference to FIG. 4, when a question is transmitted from the server 1, the plurality of member terminals 3 of the group GK (member terminals 3-K1 to 3-K6 in the example of FIG. Obtained from the member and transmitted to the server 1.
Then, the answer analysis unit 53 of the server 1 accumulates each answer of a plurality of members in the group GK, classifies, organizes, and systematizes the accumulated answers in units of the group GK.

The administrator information transmission control unit 55 converts the response history information, the analysis result by the response analysis unit, or processed information thereof into the administrator terminal 2-K in the same format as the administrator information for each group Gr. is transmitted from the communication unit 29.

Returning to FIG. 3, the administrator information reception control unit 171 of the administrator terminal 2-K executes control to cause the communication unit 72 to receive the administrator information transmitted from the server 1, and the administrator information to get
Administrator information display control portion 172 executes control for displaying the administrator information on display portion 173 .

FIG. 11 is a diagram showing an example of an image showing administrator information displayed on the administrator terminal 2. As shown in FIG.

In the image 500 of FIG. 11A, in order from the top, a display column 501 showing the chronological transition of the answer results of a plurality of groups G1 to GN (company-wide) and each of the groups G1 to GN (company-wide). There are provided a display column 502 for displaying the percentage of correct (complete) answers and the response rate of the members, and a display column 403 for indicating the ranking results of a plurality of groups G1 to GN.
Here, the display column 403 also includes a button for evaluating the manager's own group GK (Good/Bad).

The image 510 in FIG. 11B shows, in order from the top, a display column 511 in which the content of the question (asked to each member last time) is displayed, the percentage of correct answers (successful) of each member of the group G, A display field 512 for displaying the response rate, a display field 513 for displaying the results of each response of each member of Group G, and a button 514 for displaying a list of the most recent non-responders among the members of Group G. , and a display column 515 showing the chronological transition of the answer results of the group GK.
By pressing this button 514, the administrator can view the list 530 of the most recent unanswered members among the members of the group G. FIG.

In the image 520 of FIG. 11(C), the degree of achievement of the group GK and the like for each question about a predetermined category are displayed.

Returning to FIG. 3 , the administrator uses the images 500 to 520 representing information for administrator displayed on the display unit 173 to input the evaluation by the administrator of the group GK via the input unit 174 .
The evaluation acquisition unit 175 acquires evaluations from the input unit 174 .
The evaluation transmission control section 176 transmits the evaluation to the server 1 via the communication section 72 .

Returning to FIG. 10 , the evaluation acquiring unit 56 acquires such an evaluation by the manager of the group GK via the communication unit 29 and provides it to the member information transmission control unit 54 .
The member information transmission control unit 54 further sends the member information for each group GK, including the evaluation by the manager of the group GK, to a plurality of member terminals 3 (member terminals in the example of FIG. 10) in the same format. 3-K1 to 3-K6).

The above-described series of processes executed by the server 1 having the functional configuration described above with reference to FIGS. 3 to 10 is hereinafter referred to as "habit formation support service process".
Next, with reference to FIG. 12, the flow of habit formation support service processing executed by the server 1 having the functional configuration as described above will be described.
FIG. 12 is a flow chart for explaining the flow of habit formation support service processing by the server 1 of FIG.

In step S<b>1 , the question management unit 51 of the server 1 acquires information on questions from the question information DB 60 .

In step S2, the question transmission control unit 52 transmits the information regarding the question acquired in step S1 to the plurality of member terminals 3 belonging to group G. FIG.

In step S3, the reply analysis unit 53 acquires the reply from one of the member terminals 3 that has sent the reply.
In step S4, the answer analysis unit 53 determines whether or not a predetermined time has passed.
If the predetermined time has not yet passed, it is determined as NO in step S4, and the process returns to step S3. That is, the loop processing of steps S3 and S4NO is repeatedly executed until a predetermined time elapses, and each time a reply is transmitted from each of the plurality of member terminals 3, the reply analysis unit 53 acquires the reply. be done. It should be noted that, of course, if the member has not yet answered, the member's member terminal 3 does not send an answer.
After a predetermined period of time has elapsed, YES is determined in step S4, and the process proceeds to step S5.

In step S5, the answer analysis unit 53 analyzes and processes the answers obtained from the plurality of member terminals 3 in step S3.
In step S6, the administrator information transmission control unit 55 transmits the information analyzed and processed in step S5 to the administrator terminal 2 as administrator information.

In step S<b>7 , the evaluation acquisition unit 56 determines whether or not there is an evaluation reply from the administrator terminal 2 .
If the evaluation is not transmitted from the administrator terminal 2, it is determined as NO in step S7, and the process is returned to step S7. That is, until the evaluation is transmitted from the administrator terminal 2, the determination process of step S7 is repeated. After that, when the evaluation is transmitted from the administrator terminal 2, it is determined as YES in step S7, and the process proceeds to step S8.

In step 8 , the evaluation acquisition section 56 acquires the evaluation transmitted from the administrator terminal 2 .

In step 9 , the member information transmission control section 54 transmits the member information including the evaluation to the member terminal 3 .

At step 10, the server 1 determines whether or not there is an instruction to end processing.
Here, the instruction to end the process is not particularly limited, but in the present embodiment, the server 1 is powered off.
That is, when the server 1 is powered off, it is determined as YES in step S10, and the habit formation support service process of the server 1 ends.
On the other hand, as long as the power is not shut off in the server 1, it is determined as NO in step S10, the process is returned to step S1, and the process thereafter is repeated.

Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the range that can achieve the object of the present invention are included in the present invention. is.

For example, an administrator of a predetermined group GK can request contact with an administrator of another group GT (T is an integer value other than K from 1 to n) as necessary.
FIG. 13 is a diagram showing a schematic example of a case where the manager terminal 2-K of a predetermined group GK makes a contact request to the manager terminal 2-T of another group GT.

Group GK managers use the manager terminal 2-K to receive opinions and advice from other group GT managers regarding the actions of the members of the group GKs they manage and the achievement status of good behavior habits. It is also possible to make contact with the manager terminal 2-T of the other group GT and the server 1 by operating it.
For example, a HELP button may be installed in the administrator terminal 2 so that the administrator of the group GK can contact administrators of other groups when pressing the HELP button.
Specifically, for example, as shown in FIG. 13, a request for contact from the administrator terminal 2-K is transmitted to the server 1. FIG.
That is, the relay unit 800 of the server 1 receives a contact request from the manager of a predetermined group GK to the manager of another group GK whose member is the question sent on a predetermined day, and the contact request is received. This is notified to the administrator terminal 2-T of the other group GT.
By implementing such a mechanism, group GK managers can contact managers of other group GTs, and will Opinions and advice can be received from managers of other Group GTs.
As a result, the manager of the predetermined group GK can lead the behavior of the members of the group GK managed by him/herself, the achievement status of good behavior habits, etc. in a better direction.

Also, for example, in the above-described embodiment, the server 1 to which the present invention is applied may have a reminder function.
For example, it is assumed that the server 1 transmits to the member terminal 3 the inquiry information "Are you the first to say hello?"
After that, the server 1 continues to send the same questions to the member terminals 3 until each member makes it a habit.
Specifically, for example, the same question is repeatedly sent until "introductory period", "improvement period", and "establishment period".
Then, when it comes to the "transition / continuation period", the server 1 starts sending a question different from the above question to the member terminal 3, assuming that the above question has become a habit, and until the "fixation period", The different questions are repeatedly sent one after another.

Here, even in the "transition/continuation period" and the "establishment period", the server 1 asks the questions in the "introduction period" or the like in order to re-recognize whether each of the members is carrying out the once established behavioral habits. may be periodically transmitted to the member terminal 3.
As a result, each member of the group can re-recognize whether or not he or she is performing an action in response to the question information even after the "fixation period" has passed.

Also, for example, the hardware configuration shown in FIG. 2 described above is merely an example for achieving the object of the present invention, and is not particularly limited.

Also, the functional block diagram shown in FIG. 3 is merely an example and is not particularly limited. That is, it is sufficient if the information processing apparatus has a function capable of executing the above-described series of processes as a whole, and what kind of functional blocks are used to realize this function is not particularly limited to the example of FIG. .

Also, the locations of the functional blocks are not limited to those shown in FIG. 3, and may be arbitrary.
Also, one functional block may be composed of hardware alone, software alone, or a combination thereof.

When the processing of each functional block is to be executed by software, a program constituting the software is installed in a computer or the like from a network or a recording medium.

The computer may be a computer built into dedicated hardware. Also, the computer may be a computer capable of executing various functions by installing various programs, such as a server, a general-purpose smart phone, or a personal computer.

Recording media containing such programs are distributed separately from the main body of the device in order to provide each member with the program. It consists of a provided recording medium, etc.

In this specification, the steps of writing a program recorded on a recording medium are not only processes performed chronologically in that order, but also processes performed in parallel or individually. It also includes the processing to be executed.

In summary, the information processing apparatus to which the present invention is applied only needs to have the following configuration, and can take various embodiments.
That is, the information processing apparatus to which the present invention is applied is
In an information processing device that assists habitual behavior of each of a plurality of members constituting a predetermined group,
A question management unit (for example, the question management unit 51 in FIG. 3) that manages one or more questions that are questions that are created in advance and that are created for the purpose of having each of the members acquire a predetermined behavior;
A question transmission control unit (a question transmission control unit ( For example, the inquiry transmission control unit 52) in FIG.
An answer analysis unit (for example, FIG. 3 response analysis unit 53),
For members who control transmission of history information of said answers, analysis results by said answer analysis unit, or processed information thereof in the same format as information in units of said predetermined group to terminals of said plurality of members, respectively. an information transmission control unit (for example, the member information transmission control unit 54 in FIG. 3);
Prepare.

As a result, it is possible to make the behavior of each of a plurality of members (e.g., employees) constituting a predetermined group (e.g., each department in a company) habitually good habits.
In other words, for a certain period of time (say, every six months), ask all the members of the group questions about developing positive habits. Each member of the group answers those questions and receives feedback on the results of the group as a whole. In this way, it is possible to work as a group of the group G instead of each member individually, and as a result, it is possible to make each of the plurality of members constituting the group G acquire good behavior habits.

Here, the member information transmission control unit further
a manager information transmission control unit (for example, the manager information transmission control unit 55 in FIG. 3) that controls transmission of the information in units of the predetermined group to the terminal of the manager of the predetermined group;
An evaluation acquisition unit ( For example, the evaluation acquisition unit 56 in FIG. 3),
further comprising
The member information transmission control unit further transmits the evaluation by the manager of the predetermined group in the same format to the terminals of the plurality of members in addition to the information used as the unit of the predetermined group. Perform control to transmit respectively (for example, member information transmission control unit 54 in FIG. 3),
be able to.

As a result, each member can recognize the manager's evaluation, so that they can easily acquire good behavior habits.

Further, the terminal of the manager receives a contact request from the manager of the predetermined group to the manager of another group whose member is the question sent on the predetermined day, and receives the contact request. A relay unit (for example, the relay unit 800 in FIG. 13) that notifies the manager of the other group to that effect can be further provided.

This allows group administrators to contact other group administrators.
A manager of a group can receive opinions and advice from managers of other groups, and how each member of the group as a whole can acquire good behavioral habits. You can lead your group in a better direction.

1... server 2... administrator terminal 3... member terminal 21... CPU
22 ROM
23 RAM
24... bus 25... input/output interface 26... output section 27... input section 28... storage section 29... communication section 30... drive 40... removable medium 51... Question management unit 52 Question transmission control unit 53 Answer analysis unit 54 Member information transmission control unit 55 Administrator information transmission control unit 56 Evaluation acquisition unit 57・ Relay unit 60 ・・・ Question information DB
G, G1, Gn, Gk, GT... Group 2, 2-1, 2-n... Administrator terminal 3, 3-11, 3-1m, 3-n1, 3-np... Member terminal N... network

Claims (2)

An information processing device that provides support for each of a plurality of groups to establish and habituate the behavior of each of a plurality of members constituting a predetermined group,
a question management unit that manages, for each of the plurality of groups, one or more pre-created questions created for the purpose of having each of the members acquire a predetermined behavior;
Controlling the transmission of questions scheduled to be delivered, among the one or more questions managed by the question management unit, to the terminals of the plurality of members repeatedly a plurality of times at intervals of a certain period or longer . a first transmission control unit that executes for each of a plurality of groups ;
Among the plurality of times, the times for which transmission is controlled by the first transmission control unit are set as the target times, and the plurality of times provided from the respective terminals of the plurality of members in response to the questions of the target times a generation unit that generates, as group unit information, information indicating the degree of fixation of the predetermined behavior in the target times of the predetermined group as a whole for each of the plurality of groups, based on the answers of the members of the
a second transmission control unit that executes control for each of the plurality of groups to transmit the group unit information in the target time to the terminals of the plurality of members, respectively;
a third transmission control unit that performs control for each of the plurality of groups to transmit the group unit information of the target times to the terminal of the manager of the predetermined group for each of the plurality of groups, not only for its own group but also for other groups;
Receiving a contact request from an administrator of a first group among the plurality of groups to an administrator of a second group among the plurality of groups whose member is the question sent in the target time, and receiving the contact request. a relay unit that notifies the administrator of the second group that there was a
Information processing device. Evaluation performed for each of the plurality of groups, based on the group unit information about the question transmitted in the target time, for each of the plurality of groups to obtain the evaluation by the manager of the predetermined group from the manager's terminal. acquisition unit,
further comprising
The second transmission control unit further controls, for each of the plurality of groups, the evaluation by the manager of the predetermined group to be included in the group unit information and transmitted to the terminals of the plurality of members. conduct,
The information processing device according to claim 1 .

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