JP7315989B2 - Merchandise sales data processing system and program - Google Patents

Description

The present invention relates to a product registration device, system and program.

Currently, there is a POS (Point Of Sales) system consisting of a product registration device for registering products and a plurality of settlement devices for making payments for the registered products. In such a POS system, the product registration device and the checkout device are arranged at different positions. The settlement device then settles based on the transaction-related data transmitted from the registration device. Also, in the settlement device, coins and banknotes are deposited and withdrawn using an automatic change machine. Patent Literature 1 describes an automatic change dispenser capable of detecting whether the denomination of change replenishment money and the number of coins are excessive or insufficient.

Japanese Patent Application Laid-Open No. 2001-148073

However, in a settlement device for depositing and withdrawing coins and banknotes using an automatic change machine, change cannot be paid out if the number of stored coins and banknotes is insufficient. For this reason, there is a problem that the customer cannot settle the bill smoothly.

SUMMARY OF THE INVENTION The present invention has been made in view of the above points, and an object of the present invention is to provide a POS system in which a registration device and a checkout device are arranged at different positions, and a product that enables a customer to smoothly checkout. An object of the present invention is to provide a registration device, system and program.

(1) The present invention has been made to solve the above problems. A product registration device for transmitting data to one of a plurality of settlement devices, wherein transmission means transmits data relating to the transaction so that settlement can be made by the settlement device, and acquisition of information regarding a failure occurring in the settlement device. acquisition means for prohibiting transmission of data related to the transaction to the settlement device in which the failure occurs when the acquisition means acquires information on the failure; and a canceling means for canceling the prohibition of transmission of the data relating to the transaction to the settlement device in which the fault has been resolved, when the indicated information is acquired.

1 is a block diagram showing a configuration example of a POS system according to an embodiment of the present invention; FIG. It is a block diagram which shows the structure of the goods registration apparatus in this embodiment. It is a block diagram which shows the structure of the settlement apparatus in this embodiment. It is a schematic diagram showing a data structure and data examples of a threshold data file stored in the RAM of the settlement apparatus in the present embodiment. 4 is a schematic diagram showing the data structure and data example of a change information file stored in the RAM of the product registration device in the present embodiment; FIG. It is an image figure which shows an example of the registration screen which the goods registration apparatus in this embodiment displays. It is an image figure which shows an example of the excess/deficiency information screen which the goods registration apparatus in this embodiment displays. It is a flow chart which shows a flow of excess and deficiency judging processing in a settlement device in this embodiment. 6 is a flow chart showing the flow of selection prohibition processing in the product registration device in this embodiment.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings.
FIG. 1 is a block diagram showing a configuration example of an embodiment of a POS system according to the present invention.
As shown in FIG. 1, in this embodiment, the POS system 1 includes a store controller 10, two product registration devices 20, and four checkout devices 30. As shown in FIG. The store controller 10, two product registration devices 20, and four checkout devices 30 are interconnected by a wired or wireless LAN (Local Area Network) 11. FIG.

Note that the configuration of the POS system 1 shown in FIG. 1 is an example, and for example, the number of product registration devices 20 and checkout devices 30 can be further increased or decreased. Also, the store controller 10, the product registration device 20, and the settlement device 30 do not necessarily have to be connected via the LAN 11. FIG. In that case, data can be exchanged using power line communication or the like that realizes high-speed communication by utilizing electric wiring. It is also possible to omit the store controller 10 by having the product registration device 20 have the functions of the store controller 10 .

The store controller 10 is a computer that controls the POS system 1 and manages various information such as product masters. In addition, the store controller 10 appropriately transmits the latest product master data to the product registration device 20 and each settlement device 30 . Here, the product master is a file storing product information such as product identification information, product name, and sales price of each product, and is updated as appropriate.

The merchandise registration device 20 performs processing for registering data of merchandise that a customer intends to purchase. Data registration is performed, for example, by reading a bar code attached to the product. For this reason, the product registration device 20 is provided with, for example, a scanner that reads the barcode attached to the product purchased by the customer by the operation of the store clerk.

Further, the product registration device 20 selects the settlement device 30 for settling the transaction for which the product data is registered. Then, the product registration device 20 transmits data related to the transaction to the selected settlement device 30 . The data relating to the transaction includes the transaction number for identifying the transaction, the amount of all the products registered in the transaction, that is, the total amount, the product code of the registered product, and the like. A product code is identification information that identifies a product. The customer of the transaction can operate the settlement device 30 to which the data related to the transaction has been transmitted to perform the settlement process by himself/herself. The settlement process is a process of paying and settling the price of the product to be purchased by selectively using cash, electronic money, credit card, or the like.

In addition, when the product registration device 20 transmits transaction data, the product registration device 20 displays to which settlement device 30 the transaction data is transmitted so that the store clerk or the customer can understand. For example, when it is displayed to the salesclerk, the salesclerk can verbally inform the customer. Any display method can be used in this case. For example, the transmitted settlement device 30 can be highlighted on a touch panel installed facing the store clerk in the product registration device 20 . In addition, guidance indicating the settlement device 30 of the transmission destination may be displayed on the display unit of the product registration device 20 facing the customer. Also, a receipt (for example, a number tag receipt on which the number of the settlement device 30 is printed) may be issued and handed to the customer.

Also, the product registration device 20 may print all purchase details of products purchased by the customer. In this case, the customer can confirm the contents registered using the commodity registration device 20 by looking at the printed result before operating the settlement device 30 to perform settlement processing.

In addition, the product registration device 20 can change the settlement device 30 that settles transactions. The selection of the settlement device 30 is manually performed by the store clerk. For example, the store clerk determines the status of the settlement device 30 and changes the settlement device 30 that settles the transaction on the touch panel. As a result, for example, when there is a queue of customers at the selected settlement device 30, or when an automatic change machine or the like of the settlement device 30 malfunctions, the other settlement device 30 can be used for settlement. .

On the other hand, the settlement device 30 is a device operated by the customer himself to perform settlement processing, and includes an automatic change dispenser, a card reader (for example, for credit cards and point cards), and an RF (Radio Frequency) reader (for example, electronic money). for payment).

In addition, when the settlement device 30 receives the above transaction data from the product registration device 20, the settlement device 30 notifies the customer (that is, guides the customer) so that the customer can come to the settlement device 30. FIG. An example of notification is to display character information such as a predetermined number on the entire screen of the display unit of the settlement device 30 . The character information such as the number is information separately notified to the customer by the product registration device 20 (or by the store clerk operating the product registration device 20). For example, the customer should go to the checkout device 30 displaying his/her own number. Further, as another notification example, there is guidance by turning on a predetermined lamp of the settlement device 30 . For example, it lights up in a specific color and the customer goes to the checkout device 30 of the specified color. Alternatively, it may be blinking or the like. As another notification example, the membership card number may be displayed on the screen of the settlement device 30 . This membership card number is read by the product registration device 20, for example. The customer will go to the settlement device 30 that informs the member card No. of the customer.

After the notification, the settlement device 30 enters a standby state. That is, after the notification, the settlement device 30 waits for an instruction to start the settlement process corresponding to the received transaction data. As an example of canceling the standby state, for example, when the customer touches the display screen of the settlement device 30 (or presses some button), the processing of settlement is automatically started.
Either nothing is displayed on the screen until the touch is made, or only the number is displayed as in the above notification example. Alternatively, the settlement device 30 may detect whether or not a customer approaches using a human sensor, and start the settlement process. In this case as well, the screen can be blanked or numbered until detection. The settlement device 30 starts settlement processing when the human sensor detects the approach of a person. Alternatively, a camera can be used instead of the occupancy sensor. For example, cameras may be installed in the settlement device 30 and the product registration device 20, and settlement processing may be started only when the same person approaches by face recognition.

Further, the flow of settlement processing for the settlement device 30 in the standby state can be performed, for example, as follows. (1) First, select a payment method. Either cash, credit card, electronic money, etc., or a combination thereof is selected according to the customer's operation. (2) Next, execute settlement. Settlement is executed by inserting cash into the slot for inserting and ejecting banknotes and coins of the settlement apparatus 30, paying change, reading a card with a card reader, and the like. (3) Next, a receipt is issued using the printing unit of the settlement device 30 . On the receipt, for example, a list of purchased products, the total purchase amount, the received amount, the change amount, etc. are printed. (4) Then, the settlement device 30 ends the settlement processing and becomes idle.

Note that the settlement method for the settlement device 30 may be declared by the product registration device 20 . In this case, information on the settlement method is sent from the product registration device 20 to the settlement device 30, and the settlement device 30 starts processing from the above operation (2).

Next, configuration examples of the product registration device 20 and the checkout device 30 of FIG. 1 will be described with reference to FIGS. 2 and 3. FIG. FIG. 2 is a block diagram showing the configuration of the product registration device 20. As shown in FIG.

As shown in FIG. 2, the product registration device 20 includes a CPU (Central Processing Unit) 201, a ROM (Read Only Memory) 202, a RAM (Random Access Memory) 203, a scanner section 204, and a display section (for salesclerks). ) 205 , a display unit (for customers) 205 a , an operation unit 206 , a communication unit 207 and a buzzer 208 . They can communicate with each other via a bus.

The ROM 202 is a read-only memory and stores programs in advance.
The CPU 201 is a central processing unit, and controls the operation of the product registration device 20 by reading and executing programs stored in the ROM 202 . For example, the CPU (acquisition means) 201 receives and acquires information about a failure that has occurred in the settlement device 30 from the settlement device 30 via the communication unit 207 . In this embodiment, the failure information is deposit/withdrawal impossibility information indicating that bills or coins cannot be deposited or withdrawn from the automatic change machine of the settlement device 30 . In addition, when the CPU (prohibiting means) 201 receives the information about the failure, it prohibits the transmission of the data about the transaction to the settlement device 30 in which the failure has occurred. In addition, when the CPU (releasing means) 201 receives a signal indicating that the failure has been resolved from the settlement device 30 in which the fault has occurred, it releases the prohibition of transmission of data related to the transaction to the settlement device 30 . In addition, the CPU (display means) 201 provides information on the denominations of excess or deficient banknotes or coins in the settlement device 30 in which the failure has occurred, and the number of banknotes or coins accommodated in the automatic change machine of each settlement device 30. is displayed on the display unit (for store clerk) 205 .

The scanner unit 204 optically reads a bar code (product code) attached to the product.
A RAM 203 is a read/write memory at any time, and stores various information. For example, the RAM 203 contains a product master, a change information file showing the number of banknotes and coins stored in the automatic change machine of each settlement device 30 for each denomination, and data related to transactions in which the self-device has registered products. It stores the registration data file, the product registration device number of its own device, and the like. The product registration device number is a number that identifies each product registration device 20 . Also, for example, the RAM 203 may store a history of operations of operation buttons.

A display unit (for salesclerk) 205 and a display unit (for customer) 205a display various information. For example, the display unit (for store clerk) 205 and the display unit (for customer) 205a display information (for example, product name, price, etc.) acquired from the product master. A display unit (for store clerk) 205 is a touch panel (for example, a liquid crystal touch panel) and displays various information for the store clerk. Furthermore, the display unit (for store clerk) 205 accepts an operation input for product information (product code, etc.) set and registered in advance by operating an operation button (preset button) displayed in an area within the screen. .

The operation unit 206 includes various operation buttons (subtotal key, cash total key, number key, correction key, preset key, etc.) for operating the product registration device 20 . For example, when an operation button (preset key) is operated, the operation unit 206 accepts operation input for product information (product code, etc.) preset and registered in the preset key.

A communication unit 207 communicates with other devices via the LAN 11 .
A buzzer 208 generates a buzzer sound when it is necessary for the store clerk to confirm the operation.

FIG. 3 is a block diagram showing the configuration of the settlement device 30. As shown in FIG. As shown in the figure, the settlement device 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, a printing unit 309, A payment unit 310, a sign pole 311, and a human detection sensor 312 are provided. They can communicate with each other via a bus.

ROM 302 is a read-only memory that stores programs.
The CPU 301 is a central processing unit, and controls the operation of the settlement device 30 by reading and executing programs stored in the ROM 302 .

The RAM 303 is an occasional read/write memory that stores various information. For example, the RAM 303 stores a product master acquired from the store controller 10, a transaction data file which is data relating to transactions to be settled by the device itself, a threshold data file indicating the threshold for the number of banknotes and coins to be accommodated in the automatic change dispenser, store the settlement device number of the The settlement device number is a number that identifies each settlement device 30 .

The scanner unit 304 optically reads a barcode (membership code) attached to, for example, a membership card.
The display unit 305 is a display having a touch panel on its surface, and displays various information on the screen according to control from the CPU 301 . In addition, the display unit 305 causes the RAM 303 to store, for each operation button, a history of operations of the operation buttons displayed on the screen (for example, the number of operations, the order of operations, etc.).

The operation unit 306 includes various operation buttons (correction key, preset key, etc.) for operating the settlement device 30 . For example, the operation unit 306 accepts correction of operation input by operating an operation button (correction key).
A communication unit 307 communicates with other devices via the LAN 11 . For example, it connects to the store controller 10 and acquires the latest merchandise master from the store controller 10 .

A buzzer 308 generates a buzzer sound for reporting an error when an error or the like occurs.
The printing unit 309 prints and issues a settlement receipt to be brought back by the customer when the settlement processing (that is, settlement of the purchase price of the product) is completed.

Settlement unit 310 includes an automatic change machine (change bill machine), a credit card reader, an electronic money reader, etc., and a control unit thereof. Payment processing is done with money. The settlement unit 310 executes settlement with cash using a change bill machine, and outputs the result of the execution of the settlement (for example, information indicating whether or not the settlement is successful) to the CPU 301 via the bus. The automatic change dispenser has a bill slot for inserting and ejecting bills, a coin slot for inserting coins, and a change slot for ejecting change. Also, the settlement unit 310 executes settlement by credit and outputs the result of executing the settlement to the CPU 301 via the port and bus. The settlement unit 310 also executes settlement with electronic money, and outputs the result of executing the settlement to the CPU 301 via the bus.

The sign pole 311 has indicator lamps in a plurality of colors, and by lighting or blinking the indicator lamps, the sign pole 311 notifies information indicating that the settlement device 30 is the selected device or indicates that it is operable. to be notified.
The human detection sensor 312 is a sensor that detects that a person (customer) is within a predetermined range in front of the settlement device 30 .

Next, with reference to FIG. 4, the threshold data file stored in the settlement device 30 will be described. FIG. 4 is a schematic diagram showing a data structure and data examples of a threshold data file stored in the RAM 303 of the settlement device 30. As shown in FIG.
As shown, the threshold data file has near-end and near-full items. The near-end is a threshold for determining shortage of banknotes or coins accommodated in the automatic change dispenser. Also, "near full" is a threshold value for judging excess banknotes or coins stored in the automatic change dispenser. The threshold data file stores the number of near-end and near-full numbers for each denomination of bills and coins.

Next, referring to FIG. 5, the change information file stored in the product registration device 20 will be described. FIG. 5 is a schematic diagram showing the data structure and data example of the change information file stored in the RAM 203 of the product registration device 20. As shown in FIG.
As shown, in the change information file, the number of banknotes or coins accommodated in each automatic change machine of the settlement device 30 corresponding to each settlement device number is stored for each denomination.

Next, screens displayed by the product registration device 20 will be described with reference to FIGS. 6 and 7. FIG.
FIG. 6 is an image diagram showing an example of a registration screen displayed by the product registration device 20. As shown in FIG.
The registration screen shown in this figure is a screen displayed when the product registration device 20 registers a product. In this example, an icon for product selection (in this example, vegetables), information indicating the amount, quantity, etc., a settlement device key 501 for designating the settlement device 30, and an automatic change machine possessed by each settlement device 30 are displayed. An excess/deficiency information key 505 for displaying the excess/deficiency (excess or shortage) of banknotes or coins stored in is displayed. Hereinafter, for convenience of explanation, the settlement device key 501 corresponding to the settlement device 30 whose settlement device number is "1" (hereinafter referred to as the first settlement device 30) will be referred to as settlement device key 501a. The settlement device key 501 corresponding to the settlement device 30 with the number "2" (hereinafter referred to as settlement device 30 No. 2) is the settlement device key 501b, and the settlement device 30 with the settlement device number "3" ( The settlement device key 501 corresponding to settlement device 30 number 3 is hereinafter referred to as settlement device key 501c, and the settlement device 30 whose settlement device number is "4" (hereinafter referred to as settlement device 30 number 4). ) is assumed to be a settlement device key 501d. The settlement device number of the corresponding settlement device 30 is displayed on the settlement device key 501 . By pressing one of the settlement device keys 501, the store clerk selects (designates) the settlement device 30 for settlement of the transaction being registered. Further, the settlement device key 501 also serves as a button for declaring that the registration of the merchandise has been completed. Therefore, when the settlement device key 501 is pressed, the commodity registration device 20 finishes the registration of the commodity in the transaction, and sends the registered commodity to the settlement device 30 corresponding to the settlement device key 501 pressed. Send information.

In addition, on the registration screen, the settlement device key 501 corresponding to the settlement device 30 that cannot perform the settlement processing due to the occurrence of a failure or the like (hereinafter referred to as the settlement device 30 that cannot be settled) is the same as the other settlement device key 501. displayed separately. For example, the product registration device 20 displays the settlement device key 501 corresponding to the settlement device 30 that cannot be settled in a different color from the other settlement device keys 501 . In the example shown in this figure, the product registration device 20 grays out the settlement device key 501c corresponding to the third settlement device 30 that cannot be settled. Further, on the registration screen, the settlement device key 501 corresponding to the settlement device 30 that cannot be settled cannot be selected (designated) (selection is prohibited). That is, on the registration screen, only settlement devices 30 other than settlement devices 30 that cannot be settled can be selected (specified).

Here, when the commodity registration device 20 receives the deposit/withdrawal disapproval information from the settlement device 30, it determines that the settlement device 30 of the transmission source is in a state in which settlement cannot be performed. When the number of banknotes or coins accommodated in the automatic change machine becomes equal to or less than the near-end corresponding to the denomination, the settlement device 30 determines that the denomination is insufficient, and confirms that the denomination is deficient. to the product registration device 20. Further, when the number of banknotes or coins accommodated in the automatic change machine becomes equal to or larger than the near full corresponding to the denomination, the settlement device 30 determines that the denomination is excessive, and determines that the denomination is excessive. to the product registration device 20. For example, in the data examples shown in FIGS. 4 and 5 , the number of 1-yen coins stored in the settlement device 30 No. 3 is “9”, which is less than or equal to the near-end “10”, indicating a shortage of 1-yen coins. The deposit/withdrawal impossibility information is transmitted to all the product registration devices 20. - 特許庁The product registration device 20 prohibits the selection (designation) of the third settlement device 30 on the registration screen based on the received unobtainable information.

FIG. 7 is an image diagram showing an example of an excess/deficiency information screen displayed by the product registration device 20. As shown in FIG.
The excess/deficiency information screen shown in this figure is displayed when the excess/deficiency information key 505 is pressed on the registration screen shown in FIG. The excess/deficiency information screen is a screen that displays the excess/deficiency of banknotes or coins in the automatic change machine of each settlement device 30 . The excess/deficiency information screen displays a display 701 for notifying the excess/deficiency of banknotes or coins, and a display 702 for notifying the number of banknotes or coins accommodated in each settlement device 30 for each denomination. In the example shown in this figure, the excess/deficiency information screen includes a display 701 of "1 yen: shortage" indicating that the 3rd settlement device 30 is short of 1 yen coins, and the 4th settlement device 30 A display 702 of the number of 1-yen coins "1-yen: 80" is displayed. The store clerk can confirm which denomination is excessive or insufficient in which settlement device 30 by confirming the excess/deficiency information screen. In this example, the store clerk can know that there is a shortage of 1-yen coins at the settlement device 30 No. 3, so he can take out 1-yen coins from the settlement device 30 No. 4, which stores a large number of 1-yen coins. It can be determined that it should be moved to the third settlement device 30 .

The product registration device 20 displays the excess or deficiency of banknotes or coins in each settlement device 30 on the excess/deficiency information screen based on the deposit/withdrawal impossibility information received from the settlement device 30 . In addition, the product registration device 20 acquires the number of banknotes or coins stored in the automatic change dispenser of each settlement device 30 for each denomination from each settlement device 30 at predetermined time intervals. Then, the product registration device 20 displays the obtained number of sheets on the excess/deficiency information screen.

Next, the operation of the POS system according to this embodiment will be described with reference to FIGS. 8 and 9. FIG. FIG. 8 is a flow chart showing the flow of excess/deficiency determination processing for determining excess/deficiency of banknotes or coins in the settlement device 30 . The excess/deficiency determination process shown in this figure is executed at a predetermined timing such as every predetermined time period or after the settlement process for one set of customers is completed.
First, the CPU 301 acquires the number of banknotes and coins accommodated in the automatic change machine of the settlement unit 310 from the settlement unit 310 for each denomination (step S101).
Subsequently, the CPU 301 transmits change information indicating the number of sheets acquired in step S101 to the product registration device 20 via the communication unit 307 (step S102). The change information includes the settlement device number of the device itself and the number of banknotes or coins for each denomination.

Subsequently, the CPU 301 determines whether there is an excess or deficiency (excess or shortage) in the banknotes or coins stored in the automatic change dispenser based on the number of sheets obtained in step S101 and the threshold data file stored in the RAM 303. It is determined whether or not (step S103). Specifically, the CPU 301 compares the acquired number of coins with the near-end value stored in the threshold data file for each denomination, and determines denominations for which the acquired number of coins is equal to or less than the near-end value to be insufficient.
The CPU 301 also compares the acquired number of coins with the near-full number stored in the threshold data file for each denomination, and determines that the acquired number of denominations equal to or greater than the near-full number is excessive. When there is no excess or deficiency in any of the banknotes and coins (step S103: No), the CPU 301 ends this excess/deficiency determination process.
On the other hand, if there is an excess or deficiency in any of the banknotes or coins (step S103: Yes), the CPU 301 transmits deposit/withdrawal impossibility information to the product registration device 20 via the communication unit 307 (step S104). The deposit/withdrawal impossibility information includes the settlement device number of the own device, information indicating which denomination is excessive or deficient, and the number of accommodated denominations of that denomination.
Then, the CPU 301 stops the settlement processing in its own device (step S105).
For example, the CPU 301 causes the display unit 305 to display a display indicating an excess or deficiency of banknotes or coins (for example, "1-yen coins are insufficient"), and does not start the settlement process for the next customer.

The store clerk makes up for the shortage of bills or coins by depositing bills or coins into the automatic change machine. Also, the clerk eliminates the surplus of bills or coins by withdrawing bills or coins from the automatic change machine.
Subsequently, the CPU 301 determines whether or not the excess or deficiency of banknotes or coins in the automatic change dispenser has been resolved (step S106). Specifically, first, the CPU 301 acquires the number of banknotes or coins stored in the automatic change dispenser for each denomination. Subsequently, the CPU 301 determines that the excess or deficiency of banknotes or coins has been resolved when the acquired number of sheets is greater than near-end and less than near-full for each denomination. CPU301 returns to the process of step S106, when the excess and deficiency of a banknote or a coin are not eliminated (step S106: No).
On the other hand, if the excess or deficiency of banknotes or coins has been resolved (step S106: Yes), the CPU 301 registers, through the communication unit 307, the deposit/withdrawal prohibition release information indicating that the excess or deficiency of banknotes or coins has been resolved. It is transmitted to the device 20 (step S107). The deposit/withdrawal prohibition release information includes the settlement device number of the own device.
Then, the CPU 301 resumes the suspended settlement processing of its own device (step S108). For example, the CPU 301 erases the display indicating excess or deficiency of banknotes or coins from the display unit 305, and starts settlement processing for the next customer. Then, the excess/deficiency determination process is terminated.

FIG. 9 is a flow chart showing the flow of selection prohibition processing for prohibiting selection (designation) of the settlement device 30 in the product registration device 20 .
First, the CPU 201 determines whether change information has been received from the settlement device 30 (step S201). If the CPU 201 has not received change information (step S201: No), the process proceeds to step S203.
On the other hand, when the CPU 201 receives the change information (step S201: Yes), the CPU 201 stores the received change information in the change information file stored in the RAM 203 (step S202). Specifically, in the change information file, the CPU 201 overwrites the record corresponding to the settlement device 30 that sent the received change information with the received change information.

Subsequently, the CPU 201 determines whether or not the deposit/withdrawal impossibility information has been received from the settlement device 30 (step S203). If the CPU 201 has not received the deposit/withdrawal prohibition information (step S203: No), the process proceeds to step S205.
On the other hand, when the CPU 201 receives the non-deposit/withdrawal information (step S203: Yes), the CPU 201 prohibits selection (designation) of the settlement device 30 that is the transmission source of the non-deposit/withdrawal information on the registration screen (see FIG. 6) ( step S204). That is, the CPU 201 prohibits transmission of data relating to the transaction to the settlement device 30 which is the transmission source of the deposit/withdrawal prohibition information. Specifically, on the registration screen, the CPU 201 grays out the settlement device key 501 corresponding to the settlement device 30 that has transmitted the non-deposit/withdrawal information, and disables the selection of the settlement device key 501 . As a result, it is possible to prevent the user from selecting the settlement device 30 that is the transmission source of the deposit/withdrawal impossibility information (the fault has occurred) as the settlement device 30 that settles the transaction on the registration screen.

Subsequently, the CPU 201 determines whether or not the information on canceling the prohibition of deposit/withdrawal is received from the settlement device 30 (step S205). If the CPU 201 has not received the deposit/withdrawal prohibition cancellation information (step S205: No), the CPU 201 returns to the process of step S201.
On the other hand, when the CPU 201 receives the deposit/withdrawal prohibition release information (step S205: Yes), the CPU 201 cancels the selection prohibition of the settlement device 30 that is the transmission source of the deposit/withdrawal prohibition release information (step S205: Yes). step S206) and returns to step S201. That is, the CPU 201 cancels the prohibition of transmission of data related to the transaction to the settlement device 30 which is the transmission source of the deposit/withdrawal prohibition cancellation information (enables transmission). Specifically, on the registration screen, the CPU 201 normally displays the settlement device key 501 corresponding to the settlement device 30 that has transmitted the deposit/withdrawal prohibition release information, and enables selection of the settlement device key 501 . As a result, it is possible to select the settlement device 30 (restored from the failure) that is the transmission source of the deposit/withdrawal prohibition cancellation information as the settlement device 30 that settles the transaction.

As described above, according to the present embodiment, the transmission of data related to transactions to a settlement device that cannot settle a transaction because it is not possible to deposit or withdraw is prohibited. can be prevented from being selected as In other words, it is possible to prevent the transmission of transaction-related data to a settlement device that cannot settle the account, so that the customer can quickly settle the account.

Although the embodiment of the present invention has been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and design and the like are included within the scope of the gist of the present invention.

For example, in the above-described embodiment, the information about the failure is the deposit/withdrawal impossibility information, but it is not limited to this. may be information about the failure of the device.
In the above-described embodiment, only the number of 1-yen coins in the settlement device 30 of No. 4 is displayed on the excess/deficiency information screen (see FIG. 7). , the numbers of all denominations in all settlement devices 30 may be displayed. In the above-described embodiment, the excess/deficiency information screen displays only the shortage of 1-yen coins in the third settlement device 30. Coins) may be displayed together with the shortage.

A program for realizing the POS system described above is recorded in a computer-readable recording medium, and the program recorded in this recording medium is read into a computer system and executed, thereby performing execution processing. may Note that the “computer system” referred to here may include hardware such as an OS and peripheral devices.

The "computer system" also includes the home page providing environment (or display environment) if the WWW system is used. In addition, "computer-readable recording medium" means writable non-volatile memory such as flexible disk, magneto-optical disk, ROM, flash memory, etc., portable medium such as CD-ROM, hard disk built in computer system, etc. storage device.

Furthermore, "computer-readable recording medium" means a volatile memory (e.g., DRAM (Dynamic Random Access Memory)), which holds a program for a certain period of time.
Further, the above program may be transmitted from a computer system storing this program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in a transmission medium. Here, the "transmission medium" for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line.
Further, the program may be for realizing part of the functions described above.
Further, it may be a so-called difference file (difference program) that can realize the above-described functions in combination with a program already recorded in the computer system.

(Appendix 1) A product registration device that registers a product to be purchased and transmits data related to a transaction of the registered product to one of a plurality of settlement devices, and a plurality of settlement devices that settle based on the data related to the transaction. wherein the product registration device includes acquisition means for acquiring information about a failure that has occurred in the settlement device, and when the acquisition means acquires information about the failure, to the settlement device in which the failure has occurred and prohibiting means for prohibiting transmission of data relating to the transaction of the POS system.

(Additional remark 2) The product registration device is characterized by comprising releasing means for releasing the prohibition of the prohibiting means upon receiving a signal indicating that the fault has been resolved from the troubled settlement device. POS system according to Appendix 1.

(Supplementary Note 3) The POS system according to Supplementary Note 1 or 2, wherein the information about the failure is deposit/withdrawal impossibility information indicating that deposits or withdrawals are impossible in the automatic change machine of the settlement device. .

(Additional remark 4) The product registration device is characterized by comprising display means for displaying the excess or deficiency of denominations in the settlement device in which the failure has occurred, and information on the number of coins stored in the automatic change dispenser. The POS system according to Supplementary Note 3.

DESCRIPTION OF SYMBOLS 10... Store controller, 11... LAN, 20... Product registration apparatus, 30... Settlement apparatus, 301... CPU, 202... ROM, 203... RAM, 204... Scanner unit, 205... Display unit (for store clerk), 205a... Display unit (for customer), 206 operation unit 207 communication unit 208 buzzer 301 CPU 302 ROM 303 RAM 304 scanner unit 305 display unit 306 operation unit 307 communication unit , 308... buzzer, 309... printing unit, 310... payment unit, 311... sign pole, 312... human sensor

Claims (2)

A merchandise sales data processing system including a merchandise registration device for registering merchandise to be purchased by a customer and transmitting data relating to the transaction of the registered merchandise to a settlement device, and a settlement device for performing settlement processing by the customer's own operation. There is
The product registration device
a transmission means for transmitting the data related to the transaction so that the settlement device can settle the transaction;
changing means for changing a settlement device for settlement of a transaction to another settlement device instead of the settlement device to which the data relating to the transaction is transmitted by the transmission means;
with
The settlement device and the product registration device each have a camera, and only when it is determined that the same person has approached based on the data captured by each camera, the settlement device is controlled to start settlement processing.
A merchandise sales data processing system characterized by: A first computer functions as a commodity registration device for registering a commodity to be purchased by a customer and transmitting data relating to the transaction of the registered commodity to the settlement device, and a second computer as a settlement device for performing settlement processing by the customer's own operation. A program for a merchandise sales data processing system that operates
The settlement device and the product registration device each have a camera,
the first computer,
a transmission means for transmitting the data related to the transaction so that the settlement device can settle the transaction;
functioning as change means for changing a settlement device for settlement of a transaction to another settlement device instead of the settlement device to which the data relating to the transaction is transmitted by the transmission means ;
the first computer and the second computer,
Only when it is determined that the same person has approached based on the data captured by the camera of the settlement device and the camera of the commodity registration device, it functions as control means for controlling to start settlement processing in the settlement device.
program for.

Images